Technical support representative jobs near me - 2,507 jobs

Job title: Customer Support/Account Rep Duration: 6months Pay rate: $18/hr - $19.17/hour Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks. In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Preference Criteria: We prefer candidates with either a College Degree or Previous Contact Center Experience. Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service. Key Responsibilities: Addressing incoming phone calls with a high degree of accuracy and efficiency. Providing support on cash management products, online services, and general financial inquiries. Contributing to a fast-paced, team-oriented environment. Multi-tasking and adjusting quickly to changes in a busy financial service center. Qualifications: Preference for a College Degree or Previous Contact Center Experience. Highly professional, career-driven, and committed to delivering world-class service. Excellent communication skills and ability to work effectively in a team environment. Strong aptitude for multitasking and adjusting to fast-paced environments. Why Join Us: Opportunity to work with a reputable financial institution. Dynamic and collaborative work environment. Competitive compensation package and opportunities for career advancement. Be part of a team dedicated to delivering excellence in client service.

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Customer Support, Customer Service, Collection Representative Location: Columbus, OH 43219, USA Duration: 06+ Months (Conversion to full time) Pay range: $18-19.17/hr. Job Description: Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. Ability to contribute in a fast paced, team-oriented environment. Aptitude to multi-task and adjust quickly to change in a busy financial service center About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

Neuroradiologist - REMOTE 7on/14off Remote Work schedule: Work one week, off two weeks THE BEST CAREERS. RIGHT HERE @ BROOKLYN'S LEADING HEALTHCARE SYSTEM. MAIMONIDES: TOP TEN IN THE U.S. FOR CLINICAL OUTCOMES We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers . At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neurosciences Institute, Bone and Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine. The Radiology department is seeking a remote Board Certified/Fellowship trained Evening Neuroradiologists to join our team. You will read 100% Neuroradiology. At Maimonides, we are continuously expanding our services and remain at the forefront of innovative medicine. Our Comprehensive Stroke Center was recently ranked #1 in the United States for patient survival. We are a Level One Trauma Center and Brooklyn's first fully accredited Cancer Center treating patients of all ages. We perform a high volume of imaging for our busy spine services and otolaryngology practices affiliated with the hospital and for other groups seeking high-level imaging services in the borough. In addition to its hospital-based practice, the Radiology department has 2 outpatient imaging centers and a third under construction. We have state-of-the-art imaging equipment and post-processing technology with integrated PACS and Voice Recognition and remote access via VPN for all radiologists. In this role, you will: Provide accurate, timely, and high-quality diagnostic reports during evening shifts (typically 4pm-12am Mon-Fri and weekend coverage). Participate in emergency and trauma imaging interpretation, supporting the hospital's Level One Trauma and Comprehensive Stroke Center. Collaborate with clinical teams (neurology, neurosurgery, ENT, spine services) to provide consultative expertise on imaging findings. Participate in resident teaching and training, providing feedback and educational support as part of the department's academic mission. We require: Board Certified in Diagnostic Radiology A Completed Fellowship in Neuroradiology from an accredited institution Valid New York State Medical License REMOTE: 7 on/14 off. Salary: $415,000 - $475,000/yr. We offer comprehensive benefits including a 403 (b) retirement plan. For immediate consideration, please forward a resume to Daniel Masri at ****************. Maimonides Medical Center (MMC) is an equal opportunity employer.

About the Role We're seeking motivated individuals to join our expanding IT team, with a special focus on U.S. military veterans honorably discharged between 2012 and 2025. No prior IT experience? That's okay! We provide hands-on training to help you build the technical skills needed to succeed in a technology-driven workplace. This is an excellent opportunity for veterans looking to start or grow a civilian career in IT. Responsibilities Assist with setup, maintenance, and troubleshooting of computer systems and networks Provide basic technical support and problem resolution Learn to install and configure hardware, software, and applications Support cybersecurity and data protection best practices Collaborate with IT professionals and team members Qualifications Veterans discharged between 2012 2025 strongly encouraged to apply No IT experience required full training provided Strong communication, teamwork, and attention to detail Willingness to learn and grow in a fast-paced environment Technical aptitude or interest in technology is a plus What We Offer Competitive pay: $26 $33 per hour Veteran-supportive work environment Paid training and certification opportunities Career advancement paths in IT and tech fields Flexible remote work options and supportive leadership Who We're Looking For We're looking for veterans and transitioning service members ready to build a rewarding civilian career in IT. Your discipline, dedication, and problem-solving mindset are what set you apart we'll help you gain the technical skills to match. Apply today and start your next mission a successful career in IT!

The Ascend Story Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence. We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability. Our work environment fosters: Collaboration and teamwork Patient-First Mindset Work from home opportunities Career Growth and Professional Development Training Why Ascend? You'll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact-and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere. Position Overview: We are looking for a skilled IT Services Technician with extensive experience in Microsoft 365 ecosystems, particularly with Microsoft Intune and Azure Active Directory (Azure AD), including familiarity with Entra ID. This role is crucial in supporting our clients' needs for seamless, secure, and efficient IT operations. Position's main oversights and company impact Key Areas of Ownership: User Support: Provide first and second-tier technical support for Microsoft 365 services, resolving issues related to email, SharePoint, OneDrive, and Teams. Intune Management: Manage and troubleshoot device enrollments, application deployments, and compliance policies using Microsoft Intune. Azure AD Administration: Handle identity management, including user authentication, conditional access policies, and multi-factor authentication within Azure AD. Entra ID: Work with Entra ID for advanced identity protection, privileged identity management, and identity governance. Documentation: Maintain detailed documentation of support activities, problem resolutions, and user guides. Training: Conduct training sessions for users on new features or best practices in using Microsoft 365 tools. Incident Management: Monitor, escalate, and manage service incidents to ensure timely resolution and minimal disruption to business operations. Qualifications: Proven experience in a Services or IT support role with a focus on Microsoft 365. Deep understanding of Microsoft Intune for mobile device management. Experience with Azure AD, including Entra ID features. Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues. Excellent communication skills, both written and verbal, with a customer-first approach. Ability to work independently in a remote setting while maintaining productivity and team collaboration. Certifications like Microsoft Certified: Modern Desktop Administrator Associate or similar are highly beneficial. Physical Requirements: This is a hyrbid position. Please be aware that the physical requirements below should be considered prior to applying to the position: Prolonged Sitting: Ability to sit for extended periods during working hours. Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment. Visual Requirements: Adequate vision for reading computer screens and documents. Communication: Clear verbal and written communication skills for virtual meetings and correspondence. Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings. Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity. Ascend Healthcare Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.

We are currently looking for responsible and detail-focused individuals to join our remote team as Customer Service & Documentation Operations Representatives. This work-from-home position supports daily business operations by assisting customers and maintaining accurate documentation within internal systems. The role is well suited for individuals who are organized, reliable, and comfortable working independently while following clear guidelines. In this role, you will communicate with customers through inbound phone calls and written communication channels such as email or internal messaging platforms. Your primary responsibility will be to respond to general inquiries, provide basic assistance, and ensure customers receive accurate and clear information. A professional, respectful, and patient communication style is required, as you will represent the company during every interaction. All customer interactions must be recorded accurately to support internal tracking and service quality. Alongside customer service duties, you will perform documentation and records entry tasks. These responsibilities include entering information into internal databases, reviewing documents for accuracy and completeness, updating existing records, and organizing digital files. Attention to detail is critical, as the information you process supports internal workflows, reporting, and operational decision-making. This position involves routine and structured tasks that require focus and consistency. Training materials, written procedures, and quality standards will be provided during onboarding to help you understand systems and expectations. Although the role is remote, regular communication with supervisors and team members will take place through online tools to ensure alignment and support. Applicants must have access to a reliable internet connection, a personal computer or laptop, and a quiet workspace suitable for professional communication. Basic computer skills are required, including familiarity with email, spreadsheets, and web-based systems. Strong time management skills and dependability are essential to meet assigned schedules and deadlines. Previous experience in customer service, administrative support, or documentation roles is helpful but not required. Entry-level candidates who demonstrate a positive attitude, attention to detail, and willingness to learn are encouraged to apply. Training and ongoing support will be provided to help new team members succeed. Work schedules may be part-time or full-time depending on operational needs. Compensation and schedule details will be discussed clearly during the interview process. This position does not require any application fees, equipment purchases, or upfront payments.

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite

Remote Neuroradiologist - University of Vermont Health The University of Vermont Health's Department of Radiology is seeking a board-certified or board eligible neuroradiologist to join our growing radiology team. This is a full-time remote opportunity to practice high quality neuroradiology in collaboration with a well-established academic medical center - all while enjoying the flexibility and work life balance of fully remote work. Position Details: Work Remote: 100% remote position, flexible schedule options available. Teaching Opportunities: This role is integrated into an academic neuroradiology division with at-the-workstation resident and fellow teaching which can all be done remotely. There is no research requirement. Comprehensive Neuroradiology Practice: Interpret a full spectrum of adult neuroradiology exams including - brain, spine, head and neck MRI, & CT. Collaborative Environment: Work closely with a collegial group. Schedule: No evening shifts. Competitive vacation schedule. 6-8 weeks/year covering pager to answer resident questions after hours. Benefits: PSLF eligible Comprehensive benefits package that includes health, dental and vision 403(b) retirement plan CME reimbursement Malpractice coverage Competitive Salary: $539,000-$559,000* - Call included About the University of Vermont Medical Center: UVMMC serves as the major tertiary referral center, level 1 trauma center, and primary stroke center for Vermont and northeastern upstate New York In addition to UVMMC, the UVM Heath Network includes several community hospitals in Vermont and New York with an integrated PACS/EMR and ability to read studies remotely from any site Facilities include state-of-the-art MRI and CT scanners with a close business and technical development relationship with a major vendor Dedicated Division of Neuroradiology with experienced staff Collaborative multidisciplinary conferences with neurosurgery, neurology, ENT, pathology, and radiation oncology - can participate in all remotely For more information, please contact: Matt Canasi (Network Recruiter) *************************

We are looking for a dedicated and empathetic Inbound/Outbound Call Center Representative to join our Patient Services team. In this role, you will be responsible for making inbound/outbound calls to an existing patient list to schedule doctor appointments. The ideal candidate will have excellent communication skills, a compassionate approach to patient interactions, and the ability to manage a high volume of calls efficiently. Key Responsibilities: Outbound Calling: Make a minimum of 25 outbound calls per hour to existing patients to schedule doctor appointments. Inbound: Take high volume incoming calls from patients to assist in scheduling doctor appointments. Navigate through multiple applications to answer insurance and account questions. Appointment Scheduling: Accurately book and confirm appointments based on patient availability and doctor schedules with a goal of setting a minimum of 125 appointments per month. Patient Interaction: Engage with patients in a courteous and professional manner, addressing their questions or concerns and providing relevant information about their appointments. Data Management: Update patient information, appointment details, and call outcomes in the company's scheduling and CRM systems. Documentation: Maintain accurate records of patient interactions and appointment status, ensuring all information is entered correctly and promptly. Compliance: Adhere to privacy regulations and company policies regarding patient information and appointment scheduling. Feedback and Improvement: Report any issues or patient feedback to the Call Center Manager to help improve processes and patient satisfaction. Performance: Maintain and exceed company metrics for outbound and inbound calls and appointments set. Qualifications: Experience: Previous experience in a call center or customer service role is preferred, particularly in a healthcare or insurance setting. Training will be provided. Communication Skills: Strong verbal communication skills with a focus on clear, compassionate, and effective patient interaction. Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and maintain a high level of productivity. Technical Proficiency: Familiarity with scheduling software and CRM systems is a plus; proficiency in data entry and technical aptitude use required. Attention to Detail: High attention to detail to ensure accuracy in scheduling and patient information. Empathy: Ability to approach each call with empathy and professionalism, particularly when dealing with sensitive patient information. Working Conditions: Schedule: Full-time. Flexibility in scheduling may be required based on call volume and patient needs. Hours are Monday-Friday between the hours of 8:30-6:00. There are occasional Saturdays based on Company needs Environment: Remote work environment. Noise Requirements: Must be able to provide and maintain a quiet, distraction-free workspace with zero background noise to ensure clear, professional-quality inbound and outbound calls.

We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Duties: • Distributes all benefit enrollment materials and determines eligibility. • Handle incoming customer service calls • Dispatch incoming customer phone calls • Accept customer calls and return customer • Respond to client requests for coverages while representing their best interests. • Create and explain individualized policies via our Needs Analysis system. • Work and learn from management teams to stay up to date on new products, services, and policies. Job Benefits: • Full training provided • 100% work from home. • Competitive compensation. • Paid weekly along with earned bonuses. • Career advancement opportunities. • Full benefits after 3 months. • Values a healthy work-life balance

About the Role: As a Technical Support Specialist, you'll report to the Customer Care Director and tackle service/program-related questions, technical issues, and operational responsibilities. You'll join a dynamic team of business leaders, software engineers, and data scientists, all working together to make an impact. If you thrive in a fast-paced, collaborative environment, we'd love to have you on board! Key Responsibilities: Provide phone and email support to Ting customers, ensuring timely and professional assistance. Create, maintain and follow clear, concise, and accurate documentation for internal and external use. Troubleshoot and resolve issues down to the root cause. Act as a liaison between multiple operational departments to ensure smooth service delivery for customers and partners. Identify, report, and document technical issues. Effectively manage and prioritize tasks in a fast-paced environment while meeting deadlines. Support the Engineering team by testing software and hardware, contributing to product improvements. Perform other duties as required to support business objectives. Candidates Requirements: Associate's degree or valid, up-to-date certification in a related field. 2+ years of experience in technical support or customer support roles. Experience using ticket systems to track and resolve customer inquiries. Proven ability to deliver exceptional customer care via phone and email. Strong organizational skills with the ability to multi-task in a fast-paced environment. Self-motivated and disciplined to excel in a remote work setting. Availability to work a rotating schedule, including nights, weekends, and holidays. Why Join Us? By joining our team, you will have the opportunity to be a part of a groundbreaking technology that is creating a new category while helping to protect families, homes, and communities from the devastating impacts of electrical fires. We are a passionate team, dedicated to revolutionizing fire prevention to make the world a safer place. Our pace and growth trajectory offer exceptional opportunities for professional development, and we offer competitive compensation and comprehensive benefits. If you want to take ownership, shape strategy, and drive meaningful change, you'll love Whisker Labs. Whisker Labs is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people. Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities: Examples of key duties are interpreted as being descriptive and not restrictive in nature. Identifies, diagnoses, and resolves any assigned support requests Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system Provides one-on-one end-user problem resolution over the phone Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements On-going self-training to preserve professional skillsets required to perform job duties Provide after-hour support for clients during scheduled on-call rotation Assist in Managed IT Projects as instructed by Project Team Manager Assists in creating materials/documentation for end-user frequently asked questions (FAQs) Train users on network login, printing, accessing network shares, printing, scanning and software applications Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues Takes ownership of tasks and follows through to ensure complete resolution Takes a personal interest in, and responsibility for, quality of work performed, or work associated with Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members Provide accurate time estimates for how long a task will take to complete Understand that the success of individuals is measured by the success of their teams Qualifications: Excellent verbal and written communication skills 1-3 years experience providing IT support to end users Managed IT Services experience desirable Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365 Experience leveraging PSA ticketing system and RMM tools for remote management Certifications such as CompTIA A+ are desirable Work Week Format: Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC) Remote Work Schedule varies based on scheduling and approval by Service Manager Lunch schedule varies on team availability and is limited to one hour Attendance to training or called meetings is mandatory Mandatory on-call rotation schedule as required

Job Address: 10123 Alliance Road, Suite 320 Blue Ash, OH 45242 Responsible for supporting the therapeutic milieu and/or providing individual therapeutic behavioral services under the direction of a Team Lead and Clinical Supervisor, by ensuring that the schedule/program is consistently delivered, clients are supervised, that safety is maintained, and clients and families are treated with respect and dignity. Education: Bachelors or Masters from an accredited college. Combination of education and relevant work experience may be required. Experience: Previous experience in a mental health or education setting with young children, with direct experience working with children with mental health or significant behaviors difficulties. POSITION REQUIREMENTS Daily Assignment Providing individual TBS and/or group services to assigned caseload Assists therapist and other providers with daily program delivery Completes daily clinical documentation of provided services Collects all necessary information for quality and program performance measures Consistently collaborates with parent/guardians and other members of the treatment team Responsible for completion of Behavior Support Plans Completion of all required educational and training course Educational/Training Requirements Milieu Management & Approach Therapeutic Communication Early Childhood Mental Health

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

This role is a permanent, full-time, remote position You would: Provide professional and friendly server support Develop a deep understanding of Liquid Web's products Install and configure Windows Server operating systems and related software Identify industry trends and recommend new product ideas You have: Solid working knowledge of Windows Server OS Experience with Windows web hosting tools Excellent customer service skills Excellent verbal and written communication skills Excellent problem-solving skills Self Motivation and attention to detail Technical Skill Ideals: Microsoft Windows Server 2008/2012/2016 Microsoft Active Directory Microsoft SQL Server Microsoft Exchange Microsoft IIS MySQL DNS (Bind and Microsoft DNS) We Offer: 100% Employer paid Benefits options - Medical, Dental, Vision, Prescription Traditional and Roth 401k with company matching Continuous beverage service for those working in office Fun employer-sponsored events A collaborative team culture Consistent/set work hours Challenging non-redundant daily duties A voice in how things get done Access to ongoing training

We're looking for a Customer Support Representative (CSR) to join our Global Customer Support team. In this role, you'll be the first point of contact for our customers, providing technical problem-solving and people skills to resolve issues quickly and enable clients to confidently use and advocate for Procore's platform. The primary goal of this role is to ensure customer success and satisfaction by delivering best-in-class support experiences. As a Customer Support Representative, you'll partner with other support teams and internal stakeholders to provide effective solutions and an excellent customer experience via email, chat, and phone. Use your technical knowledge, collaboration skills, and positive attitude to resolve customer challenges and promote the value of our platform. Join our Support organization, where we'll actively support your professional development, opening up numerous opportunities for long-term career growth. This position reports into the Manager, Customer Support and is a fully remote role based within 50 miles of Austin or Denver. We're looking for someone to join us immediately. What You'll Do: * Deliver best-in-class customer experiences by actively managing cases through phone, chat, and email, enabling customers to achieve their goals with Procore's software. This is our top priority for you. * Troubleshoot and resolve technical issues promptly by diagnosing root causes and finding accurate answers through established resources and knowledge bases. We'll rely on you to be a proactive problem-solver. * Acquire and maintain a thorough understanding of Procore's business model, system, and technologies to effectively educate customers and optimize their use of our software products and integrations. You'll become a product expert. * Meet and exceed key performance indicators (KPIs), such as schedule adherence, quality of service, customer satisfaction, and first-contact resolution rates. Your performance is essential to the team's success. * Partner with Procore Subject Matter Experts (SMEs) and various departments to resolve complex customer issues, leveraging strong collaboration skills to manage cases efficiently through to resolution. * Maintain diligent attention to detail and ensure the integrity of accurate documentation, consistent record-keeping, and customer data security in all interactions. * Convey Procore's culture and values of Openness, Optimism, and Ownership in every interaction, adhering to ethical standards and building warm working relationships with coworkers and customers. What We're Looking For: * High School Diploma or GED is required, along with 1+ years of experience in a contact center or technical support environment, or 2+ years of related customer support experience. * Fluency in English is required for this role; this is subject to verification via assessment. * Proven ability to communicate optimistically, clearly, and professionally with clients to efficiently handle a wide range of inquiries. * Strong critical thinking skills with the ability to proactively assess situations, provide advice, and efficiently escalate client cases when appropriate. * Eagerness and ability to learn quickly, remaining agile and adaptable to our evolving product and technical processes and procedures. * Reliable self-starter with a strong work ethic, demonstrated excellent attendance, and time management skills in a remote work setting. * Strong multitasking capabilities with the ability to effectively self-manage your workload while consistently providing an extraordinary client experience. Additional Information Base Pay Range: 19.20 - 26.40 USD Hourly For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

Remote Customer Support Agent (Work From Home) Company: Solutions Guaranteed Inc Type: Independent Contractor (1099) Schedule: You choose your own hours Were hiring friendly, reliable agents to provide customer service for major brands through the Arise Platform. No experience required we provide stepbystep onboarding and support. Who Can Apply We can hire in all U.S. states except: California, Connecticut, Maryland, Massachusetts, New York, Oregon, Wisconsin. What Youll Do Take inbound customer service calls Assist with questions & account support Follow client procedures Provide professional, friendly service Requirements 18+ Windows 11 or later 8GB RAM (16GB recommended) Wired internet connection USB headset Quiet workspace Pass Background Check Pay & Hours $14$15/hr depending on client Fully flexible schedule Work from home Apply Today Start your remote journey with a supportive, growthfocused team. ********************* Required qualifications: Legally authorized to work in the United States Preferred qualifications: 18 years or older Access to personal devices for work: computer Able to work from home

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member at JPMorgan Chase within the **Consumer & Community Banking - ET&P** , you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. **Job responsibilities** + Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm + Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability + Assist in the monitoring of pre-production environments for anomalies and address issues utilizing standard observability tools like Dynatrace, Splunk, DataDog etc. + Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders + Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure **Required qualifications, capabilities, and skills** + 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services + Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud + Experience in observability and monitoring tools and techniques + Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework + Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. + Ability to anticipate, identify, and troubleshoot defects found during testing + Extensive Knowledge on any Programming Language, Python and java Preferred **Preferred qualifications, capabilities, and skills** + Experience with one or more general purpose programming languages and/or automation scripting + Working understanding of public cloud + Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. + Knowledge on Programming Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Hey there, are you looking for an awesome 100% work-from-home opportunity? Look no further because OneSupport is hiring Technical Support Representatives! As part of our team, you'll enjoy lots of perks! Starting from day one of training, you will earn $12/hour. And after 90 days, you will have the opportunity to use Paid Time Off (PTO) - which starts accruing on day one. There's also plenty of room for growth in our organization. We're committed to promoting exclusively from within, meaning that if you're the kind of person who's willing to work hard and go the extra mile, you'll have ample opportunities to advance your career and take on new challenges. We offer benefits too! Depending on your employment status, you may qualify for medical, dental, vision, life insurance, and even 401k with matching. Plus, we'll provide you with the paid training you need to succeed in your new role. What exactly will you be doing in this new role, you ask? As a detail-oriented technical support specalist representative, you can take pride in your work as you follow up on client cases, ensuring that our customers receive the support they deserve. Let your passion for helping others shine through. It's a challenging role, but one that's incredibly rewarding - you'll be making a genuine difference in the lives of people who rely on our services every day. To be considered for this position, you'll need a computer running an authentic/validated/native copy of Windows 11, a USB headset and webcam, and at least one 15" or larger monitor. Your internet speed should be at least 2 Mbps download and 1 Mbps upload, and a direct Ethernet connection is preferred. In addition to having tech and customer service skills, you'll also need to be able to sit for extended periods of time, have manual dexterity, and type at a rate of 40 WPM with 80% accuracy. A job like this also requires a quiet and distraction-free workspace. Currently, we can only hire applicants who are located in the beautiful states of Alabama, Arkansas, Florida*, Idaho, Kansas, Mississippi, Montana, Nevada, New Mexico (except Santa Fe County and Las Cruces), North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia*, and Wisconsin. If you call one of these states home, we would love to hear from you. Come join the OneSupport team and start a new career from the comfort of your own home! Discover just how far your passion and determination can take you! Job Types: Full-time, Part-time Salary: $12.00 per hour *Residents of Florida (if hired) will be offered $13 per hour per state law. *Residents of Virginia (if hired) will be offered $12.41 per hour per state law. Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Referral program Vision insurance Shift: Day shift Evening shift Night shift Weekly day range: Weekend availability Work setting: Remote Application Question(s): Are you flexible on your availability for example Open to both day shift (AM) and night shift (PM) with/without a preference? Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: Remote