Build a professional technical support representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 12+ resume templates to create your technical support representative resume.
Technical Support Representative
Technical Support Representative
Technical Support Representative2019 - Present
Technical Support Specialist2013 - 2019
Technical Analyst2011 - 2013
Infosys Public Services•Plano, TX
Associate's Degree Business2009 - 2011
Ohio State University•Columbus, OH
Don't Have A Professional Resume?
Zippia allows you to choose from different easy-to-use Technical Support Representative templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Technical Support Representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Your name should be the biggest text on the page and be at or near the top of the document.
Your address doesn't need to include your street name or house number - listing your city and state works just fine.
Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).
Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.
Your resume's education section should include:
Optional subsections for your education section include:
Other tips to consider when writing your education section include:
The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.
Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.
It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."
Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.
Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your Technical Support Representative resume:
A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.
Remember to address skills and experiences that are emphasized in the job description.
Choose Your Current Work Experience To Start Creating Your Resume
A technical support representative does work to provide technical assistance and answers to users' questions by assisting users with troubleshooting problems related to computer hardware or software. Technical support representatives work in a call center or in the information technology department of an organization.