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Technical support representative salary
Average technical support representative salary
$16.71
Average Technical Support Representative Salary
The average salary for a Technical Support Representative in the United States is approximately $34,758 per year, which translates to about $17 per hour. Salary can vary significantly depending on factors like geographic location, industry, and experience level. For instance, representatives in tech companies tend to earn more compared to those in retail.
Where Can You Earn More?
States such as California and New York offer some of the highest salaries for this role, often exceeding $40,000 annually. In addition, various industries like software development and telecommunications tend to have higher salary offerings for Technical Support Representatives due to the technical expertise required.
Job Opportunities
As industries continue to expand their customer support teams, the demand for skilled Technical Support Representatives is projected to grow. This role not only provides stable income but also opens doors for advancement into specialized technical positions or management roles.
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Where can a Technical Support Representative earn more?
Technical support representative salary estimates from across the web
Average technical support representative salary by state
The highest-paying states for technical support representatives are Maryland, Delaware, and Massachusetts. The lowest average technical support representative salary states are Montana, Wyoming, and Idaho.
- State view
- County view
Highest paying states for technical support representatives
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Mississippi | $39,704 | $19.09 |
| 2 | Delaware | $41,930 | $20.16 |
| 3 | Wisconsin | $39,332 | $18.91 |
| 4 | Kansas | $35,420 | $17.03 |
| 5 | Kentucky | $34,796 | $16.73 |
| 6 | Maine | $35,398 | $17.02 |
| 7 | Texas | $35,803 | $17.21 |
| 8 | New York | $39,951 | $19.21 |
| 9 | North Carolina | $36,569 | $17.58 |
| 10 | Oklahoma | $35,323 | $16.98 |
| 11 | Maryland | $42,762 | $20.56 |
| 12 | Massachusetts | $40,551 | $19.50 |
| 13 | Michigan | $34,308 | $16.49 |
| 14 | South Dakota | $33,667 | $16.19 |
| 15 | Missouri | $35,347 | $16.99 |
| 16 | Ohio | $34,829 | $16.74 |
| 17 | District of Columbia | $42,006 | $20.20 |
| 18 | New Mexico | $33,897 | $16.30 |
| 19 | Arkansas | $33,706 | $16.20 |
| 20 | North Dakota | $33,357 | $16.04 |
| 21 | Arizona | $35,224 | $16.93 |
| 22 | Pennsylvania | $36,407 | $17.50 |
| 23 | Nevada | $33,550 | $16.13 |
| 24 | Georgia | $35,875 | $17.25 |
| 25 | South Carolina | $34,162 | $16.42 |
| 26 | Minnesota | $34,912 | $16.78 |
| 27 | Tennessee | $34,129 | $16.41 |
| 28 | Louisiana | $33,939 | $16.32 |
| 29 | California | $39,401 | $18.94 |
| 30 | New Hampshire | $35,598 | $17.11 |
| 31 | Alabama | $33,949 | $16.32 |
| 32 | West Virginia | $34,209 | $16.45 |
| 33 | Indiana | $33,834 | $16.27 |
| 34 | Rhode Island | $36,899 | $17.74 |
| 35 | Alaska | $33,276 | $16.00 |
| 36 | Florida | $34,620 | $16.64 |
| 37 | Illinois | $34,227 | $16.46 |
| 38 | New Jersey | $38,726 | $18.62 |
| 39 | Utah | $33,014 | $15.87 |
| 40 | Connecticut | $36,867 | $17.72 |
| 41 | Colorado | $33,188 | $15.96 |
| 42 | Wyoming | $32,613 | $15.68 |
| 43 | Nebraska | $32,300 | $15.53 |
| 44 | Virginia | $36,191 | $17.40 |
| 45 | Iowa | $32,378 | $15.57 |
| 46 | Montana | $32,749 | $15.74 |
| 47 | Washington | $33,162 | $15.94 |
| 48 | Idaho | $32,583 | $15.66 |
| 49 | Oregon | $33,066 | $15.90 |
| 50 | Vermont | $33,219 | $15.97 |
| 51 | Hawaii | $31,151 | $14.98 |
Highest paying cities for technical support representatives
The highest-paying cities for technical support representatives are Boston, MA, New York, NY, and San Diego, CA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Boston, MA | $40,549 | $19.49 |
| 2 | New York, NY | $40,232 | $19.34 |
| 3 | San Diego, CA | $39,700 | $19.09 |
| 4 | Philadelphia, PA | $36,867 | $17.72 |
| 5 | Greensboro, NC | $36,678 | $17.63 |
| 6 | McLean, VA | $36,604 | $17.60 |
| 7 | Houston, TX | $35,985 | $17.30 |
| 8 | Atlanta, GA | $35,837 | $17.23 |
| 9 | Portland, ME | $35,622 | $17.13 |
| 10 | Overland Park, KS | $35,459 | $17.05 |
| 11 | Springfield, MO | $35,401 | $17.02 |
| 12 | Tulsa, OK | $35,332 | $16.99 |
| 13 | Phoenix, AZ | $35,223 | $16.93 |
| 14 | Cleveland, OH | $34,976 | $16.82 |
| 15 | Minneapolis, MN | $34,955 | $16.81 |
| 16 | Tampa, FL | $34,784 | $16.72 |
| 17 | Bowling Green, KY | $34,678 | $16.67 |
| 18 | Detroit, MI | $34,367 | $16.52 |
| 19 | Knoxville, TN | $34,317 | $16.50 |
| 20 | Chicago, IL | $34,257 | $16.47 |
Technical Support Representatives are the most in-demand in these five cities:
Technical support representative salary details
A technical support representative's salary ranges from $27,000 a year at the 10th percentile to $44,000 at the 90th percentile.
What is a technical support representative's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $44,000 | $3,667 | $21 |
| 75th Percentile | $39,000 | $3,250 | $19 |
| Average | $34,758 | $2,897 | $17 |
| 25th Percentile | $30,000 | $2,500 | $14 |
| 10th Percentile | $27,000 | $2,250 | $13 |
Highest paying technical support representative jobs
The highest paying types of technical support representatives are technical support advisor, technical support engineer, and software support technician.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Customer Support Technician | $36,361 | $3,030 | $17.48 | 117,102 |
| Software Support Technician | $79,670 | $6,639 | $38.30 | 117,059 |
| Desktop Support Technician | $41,792 | $3,483 | $20.09 | 108,944 |
| Desk Support Technician | $40,715 | $3,393 | $19.57 | 130,485 |
| Support Agent | $36,045 | $3,004 | $17.33 | 106,016 |
| Technical Internship | $38,417 | $3,201 | $18.47 | 119,178 |
Top companies hiring technical support representatives now:
Which companies pay technical support representatives the most?
Technical support representative salaries at HP and Bloomberg are the highest-paying according to our most recent salary estimates. In addition, the average technical support representative salary at companies like Hoffmann-LA Roche Inc and SolarWinds are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | HP | $66,747 | $32.09 |
| 2 | Bloomberg | $49,917 | $24.00 |
| 3 | Hoffmann-LA Roche Inc | $47,457 | $22.82 |
| 4 | SolarWinds | $47,431 | $22.80 |
| 5 | Ebix | $47,355 | $22.77 |
| 6 | Zoetis | $47,144 | $22.67 |
| 7 | Verifone | $44,973 | $21.62 |
| 8 | Motorola Solutions | $44,617 | $21.45 |
| 9 | HNTB | $44,127 | $21.21 |
| 10 | L3Harris | $43,891 | $21.10 |
| 11 | Autocar Truck | $43,377 | $20.85 |
| 12 | Talyst | $43,015 | $20.68 |
| 13 | Bechtel Corporation | $42,854 | $20.60 |
| 14 | Massachusetts Institute of Technology | $42,570 | $20.47 |
| 15 | Bio-Rad Laboratories | $42,160 | $20.27 |
| 16 | Medtronic | $41,733 | $20.06 |
| 17 | Minnesota State Fair | $41,689 | $20.04 |
| 18 | Fidelity National Information Solutions | $41,208 | $19.81 |
| 19 | Morningstar | $41,063 | $19.74 |
| 20 | Johnson Outdoors | $40,835 | $19.63 |
Wage gap by gender, race and education
Technical Support Representative salary by industry
The average technical support representative salary varies across industries:
- The average technical support representative salary in the technology industry is $37,278, the highest of any industry.
- The average technical support representative salary in the finance industry is $34,827.
- Technical support representatives in the professional industry earn an average salary of $29,012, the lowest of any industry.
Highest paying industries for technical support representatives
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Technology | $37,278 | $17.92 |
| 2 | Manufacturing | $34,827 | $16.74 |
| 3 | Retail | $33,785 | $16.24 |
| 4 | Telecommunication | $32,581 | $15.66 |
| 5 | Professional | $29,012 | $13.95 |
High paying technical support representative jobs
Technical support representative salary trends
The average technical support representative salary has risen by $5,311 over the last ten years. In 2014, the average technical support representative earned $29,447 annually, but today, they earn $34,758 a year. That works out to a 9% change in pay for technical support representatives over the last decade.
Compare technical support representative salaries for cities or states with the national average over time.
Average technical support representative salary over time
Compare technical support representative salaries for individual cities or states with the national average.
Technical support representative salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $34,800 | $16.71 | +3.3% |
| 2024 | $33,600 | $16.16 | +2.3% |
| 2023 | $32,900 | $15.79 | +1.5% |
| 2022 | $32,400 | $15.56 | +1.6% |
| 2021 | $31,800 | $15.30 | +1.6% |
Recently added technical support representative salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Deluxe | Technical Support REP-Merchant Services | Fort Worth, TX | 06/29/2025 | $60,000 |
| Perspecta | Technical Support Representative, Specialist | Enon, VA | 06/29/2025 | $30,000 |
| Openeye-The Cloud Video Platform | Technical Support Representative | Liberty Lake, WA | 06/29/2025 | $41,740 |
| Envista Dentistry | Technical Support Representative | Madison, WI | 06/28/2025 | $35,896 |
| Zoetis Us | Diagnostics Technical Support Representative | Union City, CA | 06/27/2025 | $51,758 |
| Spectrum | Community Solutions Technical Support Representative | San Diego, CA | 06/27/2025 | $41,740 |
| Alarm.com Incorporated | Technical Support Representative | Liberty Lake, WA | 06/26/2025 | $41,740 |
| MSC Industrial Direct Co., Inc. | Customer Care Metal Working Technical Support Representative | Jonestown, PA | 06/26/2025 | $52,175 |
| City of Fort Collins, Co | Representative II, Tech Support | Fort Collins, CO | 06/26/2025 | $49,541 |
| Jotform | Onsite Technical Support Representative | San Jose, CA | 06/26/2025 | $60,000 |
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