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  • Business Systems Support & Training Specialist

    ANF Group, Inc. 3.7company rating

    Technical support representative job in Davie, FL

    ANF is seeking a Business Systems Support & Training Specialist. This role is responsible for supporting, troubleshooting, and maintaining business applications, with a strong focus on CMiC (ANF's ERP), ensuring seamless operation for both enterprise users and field teams. In addition to day-to-day support, this role plays a critical role in training, onboarding, and capability development across the organization. Why Join Us? We are a growing Company serving the South Florida Market for over 40 years. We are dynamic, innovative and focused on delivering our clients successful and on-time projects looking for dedicated individuals seeking opportunities to become a vital part of a team that truly values all construction project management has to offer. At ANF Group, we are committed to building exceptional projects and fostering a work environment where innovation, collaboration, and professionalism thrive. Company Benefits: Comprehensive health, dental, and vision insurance 401(k) retirement plan with company match Paid time off and holidays Opportunities for professional development and growth Responsibilities include: Business Systems & CMiC Support Provide hands-on support for CMiC users across enterprise and field teams. Incident management to include ticket creation, triage and diagnosis, escalation and communication if needed, and testing and user-acceptance. Manage user accounts, security settings, and system access for CMiC and other business systems. Assist with CMiC configurations, module updates, and troubleshooting. Ensure data integrity and accuracy within CMiC for reporting and operations. Serve as the primary point of contact for CMiC-related issues and escalate when needed. Help field teams troubleshoot CMiC mobile and on-site system access issues. Support business units in leveraging CMiC for project tracking, cost management, and reporting. Assist in testing, updating, and rolling out new CMiC features or system upgrades. Work closely with IT, finance, and operations teams to support business system needs. Coordinate with CMiC support and vendors to troubleshoot and resolve system issues. Major incident management and companywide communication. Training, Onboarding, and Learning Enablement Own and support training and onboarding for both new and existing employees related to CMiC and other core business systems. Design, build, and maintain a clear, structured training curriculum, including role-based learning paths. Deliver live training sessions, workshops, and onboarding sessions for new hires and existing employees. Partner with business leaders, IT, and Build U stakeholders to align training content with operational needs and organizational priorities. Create and maintain user guides, training materials, knowledge bases, standard operating procedures, and troubleshooting FAQs to support self-service learning. Identify skill gaps and recommend training improvements to continuously raise system proficiency and effectiveness. Support change management efforts by preparing users for system updates, new functionality, and process improvements. Measure training effectiveness and continuously refine content to improve outcomes and adoption. Qualifications Education: Bachelor's degree in Information Systems, Business, or a related field. Experience: 2-4 years of experience in business systems support, IT support, or technical training. Demonstrated experience delivering end-user training, facilitating workshops, and supporting onboarding for new and existing employees. Experience designing, developing, and maintaining structured training curricula, learning paths, and documented learning modules. Experience creating and managing content within a Learning Management System (LMS) or similar training platforms (e.g., course creation, updates, tracking completion). Ability to translate complex technical concepts into clear, user-friendly training materials for diverse audiences. Experience developing user guides, job aids, knowledge bases, and self-service learning resources. Hands-on experience with CMiC highly preferred. Experience troubleshooting ERP systems, business applications, and integrations. Strong problem-solving skills, attention to detail, and a continuous improvement mindset. Excellent written and verbal communication skills, with confidence presenting and training cross-functional groups. Proficiency in Microsoft applications (Excel, Word, Outlook; Power BI is a plus). The Business Systems Support & Training Specialist plays a critical role in both system reliability and organizational capability building. This role goes beyond technical support by helping standardize training, elevate system usage, and reinforce ANF's commitment to continuous learning through the Build U initiative. The position provides an opportunity to develop deep expertise in CMiC system administration, training design, and business process improvement while directly impacting adoption, efficiency, and employee development across the organization. Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status. **Company conducts post-offer, pre-employment drug screening, background check, and Motor Vehicle Report.
    $54k-86k yearly est. 2d ago
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  • Customer Service Representative

    Tempexperts

    Technical support representative job in Doral, FL

    A growing manufacturing organization is seeking a proactive and detail-oriented Customer Service Representative (CSR) to support a rapidly expanding customer base and internal sales operations. This role plays a key part in the order-to-shipment lifecycle, serving as a central point of contact for customers while ensuring accuracy, efficiency, and exceptional service throughout the order management process. The ideal candidate is highly organized, customer-focused, and experienced in managing orders within an ERP-driven environment. Key Responsibilities Enter and process customer purchase orders accurately within the ERP system Manage order flow from initial entry through shipment and delivery Communicate proactively with customers regarding order status, timelines, and changes Serve as the primary point of contact for customer inquiries, issue resolution, and follow-up Coordinate closely with Sales, Operations, Production, and Logistics teams Monitor backorders, inventory availability, and shipment schedules Maintain accurate and up-to-date customer and order documentation Support credit review and approval processes as needed Required Qualifications 3+ years of customer service, order management, or sales support experience Strong written and verbal communication skills Experience working with ERP systems (preferred) High level of accuracy in data entry and order processing Proficiency in Microsoft Office (Excel, Outlook, Word) Preferred Qualifications Experience in manufacturing, electrical products, construction materials, or industrial environments Bilingual (English/Spanish) is a plus Core Competencies Customer communication and relationship management Problem-solving and issue resolution Time management and prioritization Team collaboration across departments What's Great About Working Here Stable, Growing Organization: Be part of a company experiencing consistent growth and operational expansion Cross-Functional Exposure: Work closely with sales, production, operations, and logistics teams Process-Driven Environment: Structured systems and clear workflows support accuracy and success Customer-Focused Culture: High service standards with a strong emphasis on reliability and responsiveness Long-Term Career Potential: Opportunities to grow within customer service, operations, or sales support functions Team-Oriented Workplace: Collaborative environment where attention to detail and accountability are valued
    $22k-31k yearly est. 3d ago
  • Technical Support Specialist

    Sidley Austin LLP 4.6company rating

    Technical support representative job in Miami, FL

    The Technical Support Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team. Duties and Responsibilities * Assists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence. * Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer troubleshooting working with the vendor on repairs. * Software support functions include, but are not limited to, troubleshooting of applications that are standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third party applications in coordination with vendors. * Manage the assets that are both deployed and in inventory, maintain accurate Asset records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges. * Provide break/fix support for telephones, including handsets, telephone cords and telephone base-units. * Assist with projects such hardware or software upgrades, office moves and special events. * Manage and process Hardware warranty claims and issues, and facilitate warranty repairs with third party vendors. * Document and maintain user request and incident records in IT Service Management System. * Perform other duties as required. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits. Target Salary Range $75,000 - $85,000 if reporting to a supervisor in New York Qualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources). Education and/or Experience: Required: * BA/BS degree or equivalent work experience * A minimum of 2 years of experience providing direct and exceptional user support in a high performance culture, including: * Experience supporting Windows-based computers, including Microsoft Windows 10 * Experience supporting VoIP Telephony solutions * Experience with enterprise imaging solutions for Windows-based computers * Experience supporting Smartphones, e.g., iPhone, Android * Experience supporting Microsoft Office Applications and Remote Access technology, such as Citrix Preferred: * Law Firm or Professional Services experience * A+, ITIL and Microsoft Office Application certifications * Experience using and supporting Adobe Acrobat, iManage Document Management Solutions, Cisco Telephony, Blackberry Work, and Mac in an enterprise as well as experience deploying operating systems with SCCM Other Skills and Abilities: * The following will also be required of the successful candidate: * Strong organizational skills * Strong attention to detail * Good judgment * Strong interpersonal communication skills * Strong analytical and problem-solving skills * Able to work harmoniously and effectively with others * Able to preserve confidentiality and exercise discretion * Able to work under pressure * Able to manage multiple projects with competing deadlines and priorities Sidley Austin LLP is an Equal Opportunity Employer #LI-EC1
    $75k-85k yearly Auto-Apply 11d ago
  • Onsite Customer Support Representative

    Nuvision 4.3company rating

    Technical support representative job in Hialeah, FL

    Benefits: Bonus based on performance Company parties Competitive salary Flexible schedule Free uniforms Opportunity for advancement Training & development Our company is a communications and sales firm. We work with the industries' leading clients to grow and retain their business model of creating more seamless solutions for damaged auto glass. Our customer support team is the engine behind our success, and we would not have seen the tremendous growth we have without their talents and dedication.We are seeking a motivated and personable Customer Support Rep to join our team. This role involves conducting windshield inspections, assisting customers with setting up glass claims, and managing promotions and customer concerns. Each of our new Customer Support Representatives starts by learning the basics of our company values and the clients we proudly represent. We encourage our team members to determine their paths to success as we provide them with the resources and information necessary to excel. Senior consultants help solidify these best practices by providing hands-on coaching, continually supporting long-term goals and exacerbating quality customer and client service. If you are ready to dive right into a new and exciting career with endless growth opportunities, then we highly encourage you to apply for our Customer Support Representative position!Responsibilities of the role: Promote services that address and solve the customer's wants and needs while keeping honesty and transparency at the forefront of the conversation Learn all client product knowledge and be able to answer consumer questions, overturn objections, and close a sale if needed Handle all consumer interactions with confidence, professionalism, and enthusiasm while maintaining compliance with client guidelines Contribute ideas on how to better processes and increase customer retainment to sales management Collect relevant customer information such as email addresses, phone numbers, address, and must keep all documentation and customer information confidential Participate in client meetings and attend webinars to stay on top of client knowledge, customer acquisition, and company sales initiatives Requirements: Experience working as a customer service representative or sales associate Ability to learn from others and work in a team-based environment A drive to be successful and to develop both personally and professionally Enthusiastic and welcoming demeanor that will make any new customer feel comfortable Reliable and always willing to go above and beyond Team players with the ability to excel independently with little to no supervision Someone who carries themselves professionally and can portray this to consumers and clients Confidant working through the challenges and find solutions to problems Schedule: Day shift Monday to Friday Weekends as needed Compensation: $800.00 - $1,200.00 per week
    $800-1.2k weekly Auto-Apply 60d+ ago
  • Customer Support Services Rep I

    Mindlance 4.6company rating

    Technical support representative job in Weston, FL

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Title: Customer Support Services Rep I Duration: 6+ Months Location: 2915 Weston Road, Weston Florida 33331 Job Description: Work schedule: Mon - Fri; 10:00 am to 7:00 pm, and 1 Saturday a month 11:00 am to 2:00 pm (but person would leave early 3 hrs during the week, to avoid OT). *** Candidates must be bilingual and able to fully communicate in SPANISH. Previous inbound Customer Service/Call Center experience in a Medical/Hospital/Pharma setting is preferred. Above average PC skills required. Summary: Under close supervision, receives various inquiries from consumers, health care professionals and direct customers. Receives customer orders and answers customer inquiries regarding product information, delivery dates and back-order status. Monitors customer information database. Assists field sales personnel with requests from customers. This is the entry-level position in the Customer Support Services Representative job family. Essential Job Functions: This is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks. • Carries out responsibilities in accordance with the organization's policies, procedures, and state, federal and local laws. • Communicates with customers via telephone, email, fax or in person, and receives product orders and general inquiries. • Monitors and provides updates to the customer master group. • Investigates customer complaints concerning billing of products, shipping errors, and damages, referring quality complaints to designated departments for investigation. • May be required to participate as a Super User with SAP. • May be requested to work on specific projects. • Interfaces with other departments in the processing of any customer related issues. • Assists customers with requests for and the processing of returned goods. • Complies with Company policies and procedures, including safety rules and regulations. • Performs related duties as assigned. Required Knowledge and Skills: Knowledge of: • Current Good Manufacturing Practices (cGMP), Food and Drug Administration (FDA), and other regulatory requirements. • Standard office procedures, practices and protocols. • Basic sales, contract administration and customer service principles. • English usage, spelling, grammar and punctuation. • Current Company policies and procedures, including safety rules and regulations. • Computer systems and software applications, such as Microsoft Office. • Proficiency with 10-key data entry. • SAP experience preferred. • General office experience including filing & copying. Qualifications Skill in: • Achieving goals, objectives and practices for effective, efficient and cost effective management of allocated resources. • Interpreting and closely following instructions and procedures. • Participating in a full range of Sales-related support services. • Typing and keyboarding with a high degree of accuracy. • Writing and composing business correspondence. • Working under time constraints and in pressure situations. • Communicating clearly and concisely, both orally and in writing. • Establishing and maintaining effective relationships with individuals contacted in the course of work. • Operating computer systems and software applications, such as Microsoft Office, specifically MS Word and Excel. • Representing the Company professionally, effectively and efficiently. • Organizational skills and time management. Physical Requirements and Working Conditions: Requires the ability to sit for extended periods, stand, walk, communicate via telephone, computer and/or face-to-face contact, hearing and vision within normal range, and use basic office equipment such as a personal computer, copier and fax machines regularly in the course of work. Work is performed in an office environment. Noise level in this environment is within the normal range. Thank You ! Additional Information All your information will be kept confidential according to EEO guidelines.
    $28k-37k yearly est. 60d+ ago
  • Computer Field Tech Position-Miami FL

    BC Tech Pro 4.2company rating

    Technical support representative job in Miami, FL

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • IT Support Specialist

    Helm Bank 3.9company rating

    Technical support representative job in Miami, FL

    Job Title: IT Support Specialist Summary The IT Support Specialist is responsible for maintaining and monitoring the Bank computer systems, installing and configuring hardware and software, and solving technical issues as they arise. Responding in a timely manner to service issues and requests. The IT Support Specialist is responsible for providing technical support across the Bank, this may be in person or over the phone. Essential Duties & Responsibilities Responsibilities include the following: other duties may be assigned: Installing and configuring computer hardware, software, systems, networks, printers, and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support across the Bank (this may be in person or over the phone) Setting up accounts for new users Repairing and replacing equipment as necessary Testing new technology Gathering and analyzing data to diagnose problems with computer systems Changing configurations, settings and permissions to fix computer issues Logging all service requests and updating tickets as needed Requirements and Qualifications Certificate or associate's degree in computer science or bachelor's degree program with a computer-related major. Current relevant industry certifications Minimum two years of relevant experience in a help desk/IT support role. High-level knowledge of commonly used software, hardware and applications Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages Customer/Client Focus. Credibility. Problem Solving/Analysis Teamwork Orientation. Initiative. Stress Management Organizational Skills Time Management Skills Multitasking Skills Technical Capacity Effective communicator Adaptability
    $43k-72k yearly est. Auto-Apply 60d+ ago
  • Help Desk Support Engineer

    Venatore LLC

    Technical support representative job in Doral, FL

    About Us Venatore is a woman-owned small business headquartered in Tampa, Florida, providing mission-driven technology and professional services to federal defense and civilian agencies. We deliver expertise in information technology, engineering, logistics, and program support to help our clients achieve operational excellence and mission success.
    $34k-57k yearly est. Auto-Apply 5d ago
  • Help Desk Support Engineer

    VenatÔRe

    Technical support representative job in Doral, FL

    About Us Venatore is a woman-owned small business headquartered in Tampa, Florida, providing mission-driven technology and professional services to federal defense and civilian agencies. We deliver expertise in information technology, engineering, logistics, and program support to help our clients achieve operational excellence and mission success. About the Job The Help Desk Support Engineer provides frontline technical support for users supporting U.S. Southern Command, with a primary focus on JIRA, GitLab, and related IT service management tools. This role ensures timely issue resolution, effective user onboarding, and consistent service delivery aligned with defined Service Level Agreements (SLAs). The position is performed remotely and requires close coordination with technical teams and end users to maintain operational efficiency and user satisfaction. U.S. citizenship and the ability to access U.S. military installations are required; while no clearance is mandatory, a Secret or higher clearance is preferred. Responsibilities End-User Support & Training * Provide technical support for JIRA, GitLab, and related IT management tools, ensuring prompt resolution of user issues. * Deliver user training and guidance to support effective system adoption and proper tool usage. * Resolve user access issues, troubleshoot software functionality, and support cloud-based IT applications. Ticketing, SLA & Workflow Management * Manage and resolve help desk tickets using IT service management and ticketing systems. * Establish and maintain structured workflows to track Service Level Agreement (SLA) adherence within JIRA. * Configure automated notifications, escalation procedures, and status tracking to ensure timely issue resolution. Incident Response & Documentation * Provide remote desktop support and assist with incident response activities as required. * Document issues, resolutions, and procedures clearly to support knowledge sharing and continuous improvement. * Maintain accurate records of support activities and user interactions. Coordination & Task Management * Coordinate with technical teams to escalate complex issues and support system improvements. * Manage and prioritize multiple tasks and support requests in a fast-paced operational environment. * Support mission partners and stakeholders with a strong customer service focus. Required Qualifications * Associate's degree in Information Technology, Computer Science, or three (3) years of equivalent experience in IT support. * Demonstrated experience resolving user access issues, troubleshooting software functionality, managing user accounts, and supporting cloud-based applications. * Demonstrated experience with IT help desk ticketing systems, remote desktop support, and incident response. * Strong customer service, communication, and technical documentation skills. * Ability to manage and prioritize complex project tasks. * Ability to travel approximately 5-15%, as required. * U.S. citizenship and ability to successfully pass a background check for access to U.S. military bases. Preferred Qualifications * CompTIA A+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator Associate certification. * Experience supporting government IT programs and operating in regulated environments. * Portuguese or Spanish language proficiency. * Active or prior Secret or higher security clearance.
    $34k-57k yearly est. 5d ago
  • CURRICULUM SUPPORT SPEALIST - CAREER & TECHNICAL EDUCATION (1960000)

    Miami-Dade County Public Schools 4.8company rating

    Technical support representative job in Miami, FL

    Miami-Dade County Public Schools (M-DCPS), an A-rated district, is the nation's third largest school system with nearly 500 schools and a diverse enrollment of more than 335,500 students from over 160 countries. Our ongoing tradition of groundbreaking achievement has earned top recognition at the national and international levels and makes M-DCPS your best choice. BASIC OBJECTIVES The Curriculum Support Specialist is responsible for planning, delivering, and presenting subject area inservice classes. They offer direct services to students and/or teachers by developing appropriate curriculum materials and assessment tools and providing demonstration lessons and instructional coaching. Support and information relative to instructional and staff development programs is also provided. The Curriculum Support Specialist serves as a resource to administration, schools, and instructional staff. JOB TASKS/RESPONSIBILITIES 1. Plans, organizes, develops curriculum materials and presents inservice activities, workshops and programs in designated subject areas. 2. Provides support services to schools through demonstration lessons, parental involvement activities, and instructional coaching to improve classroom environment. 3. Assists teachers in identifying students' needs and recommending appropriate instructional methods and materials to increase student achievement. 4. Develops and administers assessment instruments to determine effectiveness of instructional programs. 5. Assists administrators and school personnel in identifying and implementing national and state-wide educational programs at appropriate school-sites. 6. Provides curriculum support and assistance for region and school-based staff in the review and evaluation of instructional materials, educational resources, and computer software. 7. Facilitates the interaction and networking of school-based teachers for the purpose of sharing teaching techniques and strategies. 8. Prepares grant applications and supervises administration of grants, as directed. 9. Performs other related duties as required or as assigned PHYSICAL REQUIREMENTS This is light physical work which requires the following physical activities: lifting, bending, reaching, sitting, standing, walking, pushing, pulling, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity. The work is performed indoors. Frequent travel within the county may be required. MINIMUM QUALIFICATION REQUIREMENTS 1. Bachelor's degree with certification in the appropriate educational field, i.e. elementary, secondary, exceptional student education, social work, etc. Master's degree is preferred. 2. A minimum of three (3) years of successful classroom teaching experience. 3. Satisfactory teacher evaluations for three (3) years. 4. Two (2) years experience with district/region level curriculum writing or district/region staff development, and/or serving as teacher reading facilitator, department chairperson, team leader or other educational leadership position, preferred. 5. Ability to communicate effectively in both oral and written forms. APPLICATION REQUIREMENTS To create your candidate profile, you will need to gather the following: * Personal information * Current resume and work history * Certification information * For certification information, please visit ******************************************** * Official SEALED transcripts must be submitted to M-DCPS via one of the following: * U.S. Mail addressed to: Miami-Dade County Public Schools, Transcript Desk, 1450 NE 2nd Avenue, Suite 150 Miami, FL 33132 * Electronic Mail to: **************************** * You must use National Student Clearinghouse, Parchment, or eScrip-Safe to request an electronic transcript via email. Please note that not all colleges/universities participate in the electronic transcript exchange. * Two professional references: * Uploaded References must be on a letterhead OR on the District's Reference Form (Printing T:\FORMS\3000\3506.FRP (dadeschools.net), have an original signature, and be dated within the last year from current or past supervisors or college professors. Starting Salary: $58,134.00* * (includes 6% Referendum Retirement Accruing Supplement of $3,003) New hires may be eligible to receive credit for verified years of experience, which can enhance their starting salary. For more details, please refer to the Newly Hired/ Teachers Salary Schedule - Click Here Please use the link below for salary inquiries. Salary Inquiry Request - Click here We are an equal opportunity employer.
    $58.1k yearly Easy Apply 3d ago
  • Technical Support

    5TH HQ

    Technical support representative job in Doral, FL

    Summary/Overview: We are seeking a skilled Mechanical Technician to manage the installation, maintenance, and repair of industrial juicer machines used in restaurants, bars, and hotels. This role is specifically focused on mechanical and industrial equipment, not on computer or IT systems. The ideal candidate will have hands-on experience with industrial machinery, a strong mechanical aptitude, and the ability to provide exceptional customer service. Responsibilities: Install, set up, and calibrate industrial juicer machines at various locations, including restaurants, bars, and hotels. Perform regular maintenance and troubleshooting to ensure optimal performance and reliability of juicer machines. Diagnose and repair issues related to the mechanical and electrical components of juicer machines. Provide technical support and promptly resolve customer issues in a professional manner. Maintain accurate records of service activities, parts used, and equipment status. Ensure compliance with safety regulations and company policies during all service activities. Required Skills: High school diploma or equivalent; technical certification or training in industrial equipment is preferred. Proven experience with industrial juicer machines or similar industrial/mechanical equipment. Strong mechanical and electrical troubleshooting skills, particularly with industrial machinery. Excellent problem-solving abilities and attention to detail. Effective communication skills and a strong customer service orientation. Ability to work independently and manage time efficiently. Physical Requirements: Ability to lift and move heavy equipment (up to 75 lbs). Capability to stand, bend, and stretch for extended periods during service activities.
    $30k-52k yearly est. Auto-Apply 60d+ ago
  • Technical Support Specialist

    Bis Digital 4.2company rating

    Technical support representative job in Fort Lauderdale, FL

    Technical Support Specialist The technical support specialist will perform various roles related to ensuring outstanding customer support is delivered. The call center specialist will answer incoming call queries from customers and help troubleshoot remotely. They will demonstrate strong knowledge of Audio/video products and solutions. The specialist will work with help desk manager to ensure adequate and accurate coverage of help desk support is always available; as well ensure best practices are enlisted when additional on site help is requested. The specialist may be asked to assist with other projects both internally and at external customer locations. The responsibilities of the Technical Support Specialist include but are not limited to the following: Answer incoming calls and respond to customer emails in a timely manner. Provide technical insight to answer and resolve customer queries. Leverages all available resources to provide the best information. Follows all established processes regarding request for onsite service. Maintains awareness of those assigned to support the call queue. Appropriately escalates issues to supervisors. Routes call appriately as requested. Stays current on AV products and solutions serviced by the organization. Leverages remote desk top technology to assist with remote software installations Other related duties as assigned
    $52k-76k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Miami, FL

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $34k-46k yearly est. 30d ago
  • IT Help Desk Support - Level II (MSP)

    K2 Staffing, LLC

    Technical support representative job in Miami, FL

    Job DescriptionSummary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Required to have worked in an MSP environment in the past to be considered. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $34k-57k yearly est. 13d ago
  • IT Help Desk Support - Level II (MSP)

    K2 Staffing

    Technical support representative job in Miami, FL

    Job DescriptionSummary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level IITechnician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Required to have worked in an MSP environment in the past to be considered. Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Miami, FL
    $34k-57k yearly est. 3d ago
  • IT Support Specialist III

    Edfed

    Technical support representative job in Miami, FL

    Support the Credit Union by assisting with network operations and desktop administration. Provide technical support for tier II and tier III issues. Support staff access to the internet and network resources. Follow established procedures to install software and updates on workstations. Complete projects and assignments independently or under little supervision. Performs processing and run jobs on core system independently or under supervision. Duties & Responsibilities: Perform the duties and responsibilities of the IT Support Specialist II. Deploy computer images, applications, and updates to all workstations. Assist in the administration of network devices, VLANS, and configurations. Troubleshoot advanced issues with Windows PCs and internet connections. Mentor lower-level Helpdesk/IT technicians. Work on assigned projects. Skills: Creating and administering Group Policy Objects Experience in the Microsoft 365 ecosystem Experience in enterprise-level imaging processes (preparing computers for imaging and deployment) Experience with hardware inventory management systems Mobile Device Management
    $34k-57k yearly est. 60d+ ago
  • IT Support Specialist

    Stefanini 4.6company rating

    Technical support representative job in Boca Raton, FL

    We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description -Provide end user desktop / phone support to deterine and resolve end user support issues. -Will require reimaging/imaging of laptops, desktops and thin clients on-site. -Opening and closing tickets. -Matching PO's with deliveries and acceptance of deliveries. -Working directly with customers for the acceptance and delivery of hardware that has been repaired or configured for initial login by a new staff member. -Managing your specific ticket queue. -Adding and troubleshooting hardware such as hard disks and memory. -Troubleshoot encryption and system configuration issues. -Creation of mailing labels for accurate shipping and tracking as well as receiving and documentation of receipt Requirements: Qualifications Win XP Win7 Support helpdesk Microsoft Office Google Apps VPN / Remote Connectivity Mobile Device Support (Andriod, iOS, Blackberry devices) Relevant desk side experience MAC (OSX) support Telephone Support using remote tools. Ticket Management knowledge (Remedy). Ability to make sound decision on the fly, to meet the customers needed. Ability to manage multiple issues at one time. Ability to work well as part of a team. Ability to clearly communicate with customers to ensure they understand issues, and how they will be resolved via email, phone and personal contact. Additional Information12 Months ContractMay require after-hours and weekend work and OT may be required
    $43k-70k yearly est. 60d+ ago
  • Onsite Support Technician

    Tata Consulting Services 4.3company rating

    Technical support representative job in Davie, FL

    Must Have Technical/Functional Skills 1. Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently. 2. Communication: Excellent verbal and written communication skills to interact effectively with users and team members. 3. Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous. 4. AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams. 5. Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial. 6. Customer Service Skills: Strong customer service orientation to provide a positive user experience. 7. Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort. Salary Range $55,000-$65,000year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1
    $55k-65k yearly 14d ago
  • Technical Customer Success

    Connecteam

    Technical support representative job in Florida City, FL

    Who Connecteam is: Connecteam is a TLV-based startup on a mission to transform the work experience for 80% of the world's global workforce-the deskless employees. Our business management platform empowers thousands of businesses by eliminating the daily hustle and complexities of team management, giving them the peace of mind to focus on growing and running their business. Description: We are looking for a driven and tech-savvy Professional Service Manager to join our team. In this role, you will deliver professional services to our clients. You will set up Connecteam features based on their workflows, integrate Connecteam with other platforms, and migrate data from existing tools into Connecteam. You'll work closely with the CS and R&D teams to develop expertise and provide outstanding service, streamlining customer processes, onboarding, and saving them valuable time. Responsibilities: * Meet with clients daily to deliver professional services. * Work offline to complete tasks assigned by clients. * Build and maintain strong relationships with customers, understand their needs, and provide tailored solutions. * Manage multiple tasks in a fast-paced, high-pressure environment. * Collaborate with the CS and R&D teams to ensure a seamless customer experience. Requirements: * 1 year of experience in a SaaS company - MUST. * Native-level English proficiency - MUST. * You are tech-savvy, dedicated, eager, and curious to learn new things and constantly improve. * Strong team player with excellent communication and collaboration skills. * Ability to thrive in a high-pressure environment. Working hours: * Monday-Friday: 9:00am-5:00pm. What We Offer: This role offers a competitive salary of 50,000-60,000$ per year, along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days. If you're passionate about helping businesses grow efficiently and have the required experience and skills, we'd love to hear from you!
    $26k-46k yearly est. Auto-Apply 60d+ ago
  • Customer Support Representative III / Assistant Manager

    Segpay

    Technical support representative job in Deerfield Beach, FL

    Job Description About Segpay: At Segpay, we are dedicated to providing secure and robust payment solutions that meet the diverse needs of our clients. Our dynamic environment encourages collaboration, innovation, and personal growth, enabling our team members to thrive and make a meaningful impact in the payment processing industry. We are currently seeking a passionate, driven, and detail-oriented Customer Support Representative III / Assistant Manager to join our Customer Service team and play a pivotal role in our journey. Job Summary: The Customer Support Representative III / Assistant Manager is responsible for supporting the Customer Service Manager and assisting customers with their inquiries on merchant sites. Essential Job Functions: Handle all call center questions and escalations Assist with the management of the external call center staff Provides service to inbound contacts and maintains established SLAs. Develops thorough knowledge of Segpay's systems and technologies via hands-on, immersive training. Works with existing clients and customers to meet any ongoing needs they may have. Handles daily escalations and collects information that helps resolve escalated issues. Provides clients and customers with courtesy, integrity, and efficiency to consistently exceed their expectations. Strong written communication skills to provide clients and customers with accurate, prompt, and meaningful replies. Document all communication with clients and customers within Segpay's help ticketing system. Complies with PCI standards, policies, and best practices in the area of security, with a strong emphasis on the protection of sensitive data. Assist the manager with daily tasks and duties. Perform other duties and projects as assigned. Qualifications Education: Bachelor's degree in communications or business administration Experience: 4+ years of customer service experience 2+ years of management experience Specific or Additional Skills: MS Office Suite Familiar SQL Server Strong communication skills (Verbal and Written) Ability to foster and maintain relationships Strong problem-solving skills and the ability to analyze complex data and situations to provide clear and actionable recommendations. Strong organizational and time management skills, able to move from one task to another without impacting project progress. Capable of meeting deadlines with minimal supervision Driven, self-motivated, and goal oriented. Ability to work independently or as a team member. Great attention to detail We look forward to speaking with you and learning about all that you have to offer! Equal Employment Opportunity Employer Segpay is an equal opportunity employer and is committed to fostering a diverse, inclusive workplace. We consider all qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by applicable federal, state, or local laws.
    $30k-39k yearly est. 14d ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Kendale Lakes, FL?

The average technical support representative in Kendale Lakes, FL earns between $23,000 and $50,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Kendale Lakes, FL

$34,000
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