Technical support representative jobs in Kentucky - 2,077 jobs

Benefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Opportunity for advancement Training & development Paid time off ABOUT OUR AGENCY: What drew me into State Farm was the opportunity to grow as much as I was willing to work - a true "get out what you put in" business where I could build something meaningful while helping people in my community. Once I realized that, I never considered anything else. I started in 2014 with no insurance experience, got all four licenses, learned from the best, and opened my first State Farm office just 3.5 years later. A decade in, I now operate two locations and have had the privilege of seeing my own team members grow into leaders - including one who went on to open his own agency in Louisville, KY. That remains one of my proudest milestones. Our culture is best described as purposeful. I value self-starters who take ownership of their development and bring competitiveness, curiosity, and a positive mindset to the table. We invest heavily in professional growth with continuing education, coaching, and long-term career paths - from leadership within our two offices, to opportunities with State Farm corporate, to pursuing agency ownership. High performers may also earn international travel trips and early Fridays when weekly targets are met. We believe life is too short to work somewhere where the paycheck is the only perk. Here, you'll find a place that challenges you, supports you, and helps you uncover the best version of yourself through hard work, accountability, and the right mindset. If you're coachable, driven, and ready to grow, this is the kind of office where your career can truly take off. ROLE DESCRIPTION: As a Customer Service Representative with Andrew Wade State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility. POSITION SUMMARY: Client Service Specialist is responsible for developing and maintaining effective relationships with ADP clients and is the direct client contact for retirement plan services. The Client Service Specialist is responsible for communicating with clients regarding service delivery, providing assistance on day-to-day retirement plan administration, troubleshooting plan issues, and discussing the impact of select legislative requirements. The Client Service Specialist ensures the delivery of optimal service, client satisfaction and client retention. RESPONSIBILITIES: Act as the primary contact for retirement plans regarding day to day record keeping matters and provides prompt customer service. Proactively communicates regularly with client to evaluate and ensure delivery of optimal service, client satisfaction and client retention. Working knowledge of 401k, call center, relationship management or similar experience Shows knowledge of Testing, how systems relate, resolves general POC questions, understands work flow, above average call handling, payroll feeds, progressing technically, escalates issues appropriately, sends issues to resolution appropriately. Applies strategies where approprieate to clients for plan enhancements, additional business and overall retention and discusses these benefits with the client. Maintain a basic understanding of the types of investments in each retirement plan and be a conduit for client questions. Proactively discuss products and services, and plan desing with plan sponsors. Assist clients with requests for plan changes and ensure the necessary project plans are followed through to completion. Schedules Education Program for participant education workshops with the plan sponsor. Request employee education workshops and literature. Schedules CGT training for PAs. Communicate compliance testing results and recommend options to improve results (if necessary). Monitor plan documents for adherence to applicable rules and regulations. Assist clients in complying with year end requirements such as minimum distribution requirements, forfeiture reallocation, 5500 preparation and Audit Package preparation and reconciliation. Proactively initiates conversations with clients related to compliance testing, training and plan design. Actively looks at client criteria for plan reviews, and proactively contacts client to discuss option to increase retention and client loyalty. Meets with internal business partners to coordinate proactive contacts with new clients to initiate seamless transition into service organization. Organizes follow up as necessary on key proactive initiatives to ensure that client expectations are met and deliverables to the client are achieved. Provides feedback to management on results of proactive key initiatives and offers suggestions for further development. QUALIFICATIONS REQUIRED: * Experience up to 1 year Preference will be given to candidates who have the following: Experience in a client service environment, ADP payroll and 401(k) experience is preferred. Demonstrates strong oral/written communication skills. Demonstrates strong listening skills. Utilizes tools to support daily functions such as Microsoft Office Products (Word, Excel, Outlook, etc) Demonstrates ability to learn other proprietary system tools (Omni Plus, Power Image, and Clarify). Proficiency in using payroll and recordkeeping systems Ability to learn quickly, function in a fast paced environment, and work on multiple projects simultaneously. Proven relationship-building skills. Strong time-mgmt, organization and problem solving skills. Demonstrates strong presentation skills. Ability to coordinate and take the lead on conference calls. Ability to guage client satisfaction through scheduled survey's, client visits and day-to-day interaction. Bachelor's Degree or its equivalent in education and experience. A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.

Blevins, Inc., a financially strong, privately owned wholesaler of building supplies, is seeking an experienced candidate who possesses a positive attitude to fill a Customer Service Representative position in our Lexington, KY branch. Familiarity with home improvement products and HVAC experience are both a plus. The ideal candidate should be skilled in maintaining excellent customer interfaces and delivering a positive customer experience. Blevins, Inc. is a private and family-owned company. We are headquartered in Nashville, TN and currently operate 14 branches located nationwide. We have provided manufactured housing, storage, mobile office and related building industries with home essentials, construction products and coordinated installation services for over 50 years. Blevins is more than a wholesale distributor; we are a family with employees whose years of service span over decades. We are proud of what we do each day and enjoy doing it together. We are an organization that puts the well-being and growth of our employees at the top of our priority list. We support continuous improvement and diversity in both our people and their ideas. Teamwork is the core of each employees' success where every single person fills an important role. Our Purpose: Connecting People with Products that Enhance Homes. Monday - Friday, 8:00 am - 5:00 pm Primary responsibilities include: Utilize provided reports to enhance inside sales Maintain and nurture an established customer base through regular outreach via calls and emails, ensuring consistent communication and support. Handle order entry and preparation of quotes with accuracy and efficiency, ensuring timely processing of customer requests. Manage invoicing processes, ensuring accuracy and timeliness in billing. Oversee installer invoicing to ensure prompt and accurate payment processing. Address customer inquiries and concerns promptly, providing solutions that uphold our commitment to excellent service. Perform various administrative duties Work hand in hand with the Outside Sales force. Stay informed about our product offerings and industry trends to provide knowledgeable support to customers. Our Employees Enjoy: A Competitive Hourly Rate Benefits Package: Medical/Dental/Vision, 401(k) Plan Paid Holidays, Vacation, and Paid Sick Days Opportunities for Training Annual Bonus Potential after one year of employment Annual Potential 401k Profit Sharing Benefits after one year of employment Requirements: Familiarity with home improvement products is a plus. HVAC experience is a plus. High School diploma or equivalent education. Experience in invoicing and installer invoicing Strong work ethic and a positive attitude. Basic PC skills required, including proficiency in MS Office and internet applications. Great organizational skills required. Professional phone etiquette skills are a must. Data entry skills required. Ability to consistently maintain orderly paperwork. EOE M/F/V/D

AGC Automotive Americas (AANA) is a leading supplier of automotive glazing for the OEM and aftermarket industries and is part of the AGC Group, the largest global glass supplier employing more than 50,000 worldwide in approximately 30 countries. Responsible for operating production lines in such a manner as to ensure safety of self and others as well as quality of product produced. As a Customer Service Representative at AGC, you will be the cornerstone of our customer support, responsible for building and maintaining strong relationships while serving as their primary point of contact. This role involves managing the entire customer claim process, from initial reporting to coordinating the analysis of returned products, ensuring seamless communication between our customers and internal AGC teams to resolve issues effectively. A crucial part of your role will be to champion the "Voice of the Customer" within our organization, providing quick responses and ensuring their feedback drives our problem-solving activities. Additionally, you will oversee the sorting of rejected products at customer sites, monitor and report on customer satisfaction metrics, and handle the review and dispute of customer financial deductions to uphold our service standards. Responsibilities: Customer Scorecard - Quality related items. OEM Customer PPM or equivalent (Honda GQI, GM Sourceability). Voice of the Customer: Meeting incidents and quality claims response timing based on customer requirements. Knowing and communicating Customer Quality Requirements and concerns Cost of Quality: Quality incidents and sorting activity at customer, warranty cost, contract budget. Education/Experience Requirements: A four-year technical degree or equivalent experience is preferred. Four years of manufacturing and/or quality experience. Working experience with core automotive quality tools including APQP, PPAP, Control Plans, PFMEA, MSA, and various problem-solving methodologies. Technical understanding of Glass Fabrication, Assembly, and Injection Molding is desired. While performing the duties of this job, the employee is required to bend, crouch and stand, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms and keep balance. Ability to walk and/or sit for extended periods of time. The employee must regularly lift and/or move up to ten (10) pounds, and occasionally lift up to twenty (20) pounds. What can AGC Offer You? We offer a competitive compensation package including base salary, structured bonus plan, comprehensive benefits, and opportunities for career advancement. Equal Opportunity Employer - To be considered applicants must be legally authorized to work in the United States.

At Electrolux Professional Group we hire to meet needs beyond tomorrow UNLOCK YOUR POTENTIAL At Electrolux Professional Group, we believe potential powers progress. We're not searching for perfection-we're looking for people with the right mindset. If you're curious, resilient, and ready to grow, you'll find the space to lead, innovate, and together with us Meet the needs beyond tomorrow. https://www.electroluxprofessionalgroup.com/en/join-us/ WHAT'S NEEDED FOR YOU TO THRIVE Strong organizational skills with the ability to manage multiple tasks and priorities. Excellent verbal and written communication skills. Friendly, professional demeanor with a customer-focused attitude. Basic technical troubleshooting ability and willingness to learn new systems. Proficiency in Microsoft Office Suite and Excel Spanish Speaking preferred but not required. High school diploma or equivalent required; associate or bachelor's degree preferred. 1-2 years of experience in account management, customer service, or technical support. OUR CULTURE IN 4 WORDS Be Customer Obsessed. Build Trust. Be Bold. Act Sustainably. (We're building it every day - and we'd love your help.) WHAT'S IN IT FOR YOU Trust, ownership, and the opportunity to grow • Be part of a company grounded in customer focus, sustainability leadership, innovation, and social impact. We aim to Meet Needs Beyond Tomorrow • The possibility to work hybrid and build a flexible worklife balance • Be part of an industry shift that makes a difference - in how people live, cook, clean, care, and serve • Plus: country-specific perks and benefits designed to support your well-being. WHAT YOU'LL BE DOING Serve as the primary point of contact for assigned accounts, ensuring customer satisfaction. Communicate clearly and professionally through email, phone, and other channels. May be required to take inbound calls in a call center environment to assist customers. Perform light troubleshooting for technical issues and escalate when necessary. Dispatch service calls and coordinate with field technicians to ensure timely resolution. Monitor and manage service tickets, ensure accurate documentation and follow-up. Collaborate with internal teams to address customer needs and resolve issues efficiently. Provide regular updates and reports to management on account status and service performance.

R.J. Corman Railroad Group is currently seeking a skilled and customer-oriented Help Desk Technician to provide top-notch technical support to our clients and internal employees. As a Help Desk Technician, you will be the first point of contact for all technical issues, and your primary responsibility will be to deliver timely and effective solutions while ensuring a positive customer experience. Responsibilities include: Customer Support: Respond to customer inquiries, incidents, and service requests via phone, email, or ticketing system in a friendly, patient, and professional manner. Technical Troubleshooting: Diagnose and resolve hardware, software, and network-related issues for customers and internal staff to ensure minimal disruption to their workflow. Incident Management: Log and track all customer interactions and resolutions accurately in our help desk system, ensuring proper documentation and adherence to established procedures. Escalation and Collaboration: Escalate complex issues to the appropriate teams and follow up on the resolution progress to ensure timely resolution. Collaborate with other IT teams and subject matter experts as needed. User Training: Assist customers with basic software and hardware inquiries, offering step-by-step instructions and guidance to enhance their understanding and skill set. System Maintenance: Perform routine maintenance tasks, such as software updates, security patches, and system optimizations, to ensure optimal performance and security. Knowledge Base: Contribute to the creation and maintenance of the company's knowledge base, FAQs, and user guides to empower customers with self-help resources. Continuous Learning: Stay up to date with the latest technologies and industry trends to improve technical skills and provide informed support to customers. Perform other duties as needed. Job Requirements: Education: High school diploma or equivalent. Relevant certifications (e.g., CompTIA A+, Network+, or Microsoft Certified Professional) are a preferred. Experience: Proven experience in a technical support role, help desk, or IT-related position is preferred but not required for entry-level candidates. Technical Skills: Proficient in troubleshooting hardware and software issues, familiar with operating systems (Windows, mac OS, etc.), basic networking concepts, and productivity applications. Communication: Strong verbal and written communication skills, with the ability to convey technical information in a clear and understandable manner. Customer Focus: Demonstrated dedication to delivering exceptional customer service and a positive attitude when dealing with customers of varying technical expertise. Problem-Solving: Analytical and critical thinking skills to assess and resolve technical challenges efficiently. Multitasking: Ability to handle multiple tasks simultaneously, prioritize workload, and meet deadlines effectively. Team Player: Collaborative and able to work well in a team-oriented environment. Ability and willingness to travel required Benefits: R.J Corman Railroad Group, LLC is committed to providing its employees and their families with quality benefits. R.J Corman offers health, dental, vision, voluntary short term disability, voluntary long term disability, voluntary life insurance, voluntary accident insurance, voluntary hospital indemnity insurance, voluntary identity theft protection, and flexible spending account benefits to all full-time employees. Other non-health benefits include paid holidays, paid time off, the Work-Life Balance Employee Assistance Program and a 401K retirement savings plan. R.J. Corman Railroad is an Equal Employment Opportunity (EEO) and Affirmative Action employer that is committed to a safe and drug free work place. R.J. Corman performs pre-employment criminal background checks and substance abuse testing which includes a hair and urine drug tests to detects the presence of illegal drugs. We appreciate your cooperation in keeping R.J. Corman a safe and drug free company.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Inbound Support (Approximately 90%) Handle Level 1 inbound calls and chats and accurately document all interactions in the incident management system Perform initial diagnosis and troubleshooting to resolve known technical and operational issues Resolve incidents independently when possible and escalate unresolved issues according to established procedures Maintain a foundational understanding of supported hardware, software, and operational processes Non-Phone / Administrative Support (Approximately 10%) Assist with system alerts and self-service incident queues Follow up on open or unresolved incidents to ensure timely resolution Experience Required for Your Success Requirements: EducationSome college coursework preferred or equivalent work experience IT certifications such as CompTIA A+, Network+, or CCNA preferred but not required Experience1-2 years of customer service experience preferred (technical support experience a plus) Skills & Abilities: Strong customer service mindset with clear and professional communication skills Basic understanding of computer concepts, including PC fundamentals and operating systems Entry-level troubleshooting and problem-solving abilities Ability to manage time effectively and follow established processes Typing ability of at least 30 words per minute Willingness and flexibility to work varying schedules as needed Benefits:Medical, Dental, and Vision Insurance plans Company DescriptionDiversity is our legacy, our today, and our tomorrow. As an employee-owned, women-led organization, we have a long-standing commitment to fostering a diverse and inclusive workforce while helping our clients achieve the same. We're inspired to do our best work every day because our best work enriches careers and lives, drives business successes, and fuels technology innovation.Company DescriptionDiversity is our legacy, our today, and our tomorrow.\r As an employee-owned, women-led organization, we have a long-standing commitment to fostering a diverse and inclusive workforce while helping our clients achieve the same. We're inspired to do our best work every day because our best work enriches careers and lives, drives business successes, and fuels technology innovation.

Call center atmosphere. Responsible for taking calls during full shift. Training is for 4 weeks- M-F 8: - 5 PM - then transition to a night shift schedule Analyze and resolve hardware, software and operational issues within our service level agreements Log all incidents into an Incident Management System with clear, concise language Work in an efficient/fast-paced environment to meet or exceed team and individual service targets Achieve an on target or above rating on quality, service, and productivity metrics Follow proper escalation path when necessary to resolve issues Work a flexible schedule that may include days, night, weekends, to meet support and staffing needs Collaborate with other Service Desk analysts to troubleshoot and resolve complex issues Requirements: Some college preferred Good organizational, oral/written communication, and problem solving skills Good understanding of computer concepts (PC Fundamentals/Operating Systems) Ability to type 40 words per minute Minimum of 1 of year previous help desk/call center experience is desired Spanish fluency is desired Basic understanding of restaurant operations is desired

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Desktop Support Technician Clearance Type: SECRET Compensation: $30.55/hr. Responsibilities include (but are not limited to): Provide support for the Microsoft Outlook (Current Version) e-mail users. Provide troubleshooting support for software and hardware. Resolve and document problems when installing and upgrading systems and software. Provide support for the administration of remote access systems. Provide troubleshooting and installation support for Video Teleconferencing (VTC) systems. Provide troubleshooting and installation support for Nortel and Cisco VOIP desktop instruments. Receive, review, and respond to IT service requests and trouble tickets via the AESMP/ITSM ticketing system. Provide touch labor support for the installation, troubleshooting, patching, and software updates of NIPR/SIPR desktop systems when remote tools are unavailable. Install, configure, and support authorized desktop software, including security updates and vendor patches (e.g., service packs, hotfixes). Resolve issues with computers, printers, scanners, and other end-user hardware devices. Support the installation and operation of Virtual Desktop Infrastructure (VDI) and perform local troubleshooting of VDI client systems. Perform hardware diagnostics and coordinate with users or other NEC work centers for resolution of hardware and software malfunctions. Assist with release management tasks, including software licensing and deployment of new desktop configurations. Tailor and publish software and patch packages for distribution, validate installations, and remediate issues when necessary. Configure end-user systems and network devices according to Army security policies and standards. Support VIP users, ensuring follow-up on corrective actions within two business days. Create and update Standard Operating Procedures (SOPs) and technical documents for review and government approval. Provide weekly reports on ticket activity, resolutions, and walk-in service metrics in accordance with reporting requirements. Troubleshoot LAN connectivity issues, distinguish between physical and logical network problems, and adjust configurations or port allocations as needed. Perform tasks related to the implementation, administration, and support of Microsoft's Windows operating system, including installation, software distribution, and implementation on client systems supported by the NEC. Support the implementation and adjudication of Cybersecurity and security directives Recommend methods to improve NEC operations. Qualifications QUALIFICATIONS: Education and Certifications: High school diploma required. Valid Driver's License. CompTIA Security+ CE or equivalent IAT Level II certification (DCWF 451). Knowledge and Experience: 2+ years of desktop support or system support experience in an enterprise IT environment. Working knowledge of Windows operating systems, Microsoft Office, and Army Gold Master images. Familiarity with AESMP/ITSM ticketing systems and incident response protocols. Proficient in Microsoft Workstation Operating System platforms and, Microsoft Office applications current and future inventory as approved by DISA and other standard systems and software used by customers. Knowledge of current Windows Server operating systems and future versions that may be deployed during contract period. Knowledge of common desktop applications such as Adobe Acrobat, Lotus Forms, Tumbleweed, etc.; ability to quickly learn unique GOTS applications. Knowledge and experience communicating desktop support concepts to technical and non-technical personnel; ability to develop technical documents and produce system design documentation. Strong communication skills, ability to interface with customers and resolve issues professionally. Excellent customer service skills; project a positive image and professional manner at all times; ability to work within the confines of a set time schedule. Ability to lift and move IT equipment as needed for installations and troubleshooting. Desired Qualifications: Experience supporting military NECs or DoD IT environments. Hands-on experience with VDI, Active Directory, patch management, and endpoint configuration. Knowledge of RMF compliance, STIGs, and DoD software/hardware baselines. Experience in high-volume desktop support environments, ideally with >2,000 support actions/month.

Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off Vision insurance Benefits/Perks Medical insurance Dental insurance Vision insurance 401K retirement with company match Vacation, paid time off Company-paid training Employee discounts for Culligan in-home products Eligibility for annual recognition and training meetings/events Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Coordinate schedules with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Qualifications High school diploma or GED Minimum of two years of customer service experience required Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $17.00 - $22.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

WHO WE ARE Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We have a deep professional commitment to providing our Team Members with exceptional employee experiences, learning opportunities, career progression, and dare we say it, a lot of fun. The Car Park is a rapidly growing parking and transportation company that operates more than 500 locations within our portfolio across the United States. We have the superior ability to leverage the power of cutting-edge technology, supply legendary customer service, and provide best-in-class practices to our clients continuously. We are experts at meeting the unique needs of the markets we serve including hospitality, healthcare, events, municipalities, office, retail, and universities. Come meet us and you be the judge. WHO WE NEED The Monitor position provides excellent customer service to parking customers by answering incoming calls from local parking locations. This position provides assistance to customers entering and exiting garages and providing general parking information. Assist guest, valets, and monthly parkers, with entry and exits into and out of garages when the help button is pressed in the lane. Direct communication with Field and Ambassador Staff for events, incidents, and equipment issues. Monitor camera surveillance and parking systems in all area parking garages, and lots. Test garage and elevator intercoms and manage garage space counts Answer general questions about ticket fees, on-street parking hours, and events over the phone. IDEAL CANDIDATE SKILLS Excellent customer service skills High proficiency with Windows 10 or similar operating systems. Must possess excellent communication skills: written and oral. Being able to type 30+ words per minute is recommended. Punctuality and trustworthy Ability to multitask. MINIMUM REQUIRED QUALIFICATIONS High School diploma or greater. 1+ years in customer service, sales, or telemarketing experience BENEFITS WE OFFER 14 days of Recharging your Battery (PTO) Paid Parental Leave Volunteer Time Off (VTO) Paid holidays Bereavement Medical, Dental, Vision Flexible and health spending accounts Short term disability Critical illness and accident benefits Life insurance, tuition reimbursement 401(k) and more are available to eligible Team Members There's also the opportunity to work with a genuinely awesome team of co-workers Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. That's not marketing lingo, it's the truth. Come meet us and you be the judge. ***Equal Employment Opportunity

Job Description This is a paid internship that is part of Heaven Hill's Summer Internship Program (running May-August). The role is based at our Louisville Office. As part of the Heaven Hill Summer Internship Program, you will support organizational strategic goals through hands-on project work and high-impact assignments. Our program is designed to provide meaningful experience, professional development, cross-functional exposure, networking opportunities, facility tours, and intern engagement events throughout the summer. What the Role Is The Service Desk IT Internship provides hands-on experience in end-user support, IT troubleshooting, system administration fundamentals, and technology operations. This role directly contributes to ensuring high-quality service desk support across the organization and will help continue the work Kurt is providing in strengthening service desk processes, responsiveness, and user experience. You will assist with ticket management, device configuration, onboarding/offboarding tasks, inventory accuracy, and various IT projects supporting the continuous improvement of the IT Support function. How You Will Spend Your Time? Service Desk & Ticketing Support Work through the IT ticketing system to conduct first-level troubleshooting for hardware, software, and user account issues. Continue supporting and enhancing service desk operations consistent with the work Kurt is currently providing, including improved responsiveness, documentation, and user guidance. Resolve Tier 1 tickets or escalate appropriately using established workflows and helpdesk resources. Hardware & Software Setup Install, configure, and test new workstations, printers, peripherals, and software applications. Assist with set up for new employees and ensure proper hardware deployment. User Lifecycle Support Assist with onboarding and offboarding tasks, including account creation, permissions, device configuration, and equipment collection. Support improvements to workflow efficiency and accuracy within these processes. Inventory Management & IT Tools Maintain IT inventory and reconcile accuracy against Intune and other asset management systems. Support Azure inventory projects and environment cleanup tasks. Participate in ticketing system refresh or enhancement projects. Reporting & Continuous Improvement Learn service desk reporting metrics and help identify opportunities for improved performance or user satisfaction. Suggest enhancements to processes, documentation, or infrastructure to strengthen the support function. Professional Development Prepare and present findings and recommendations to internal teams throughout the internship. Deliver a final presentation to the Executive Leadership Team summarizing your project work and key learnings. Participate in developmental workshops, networking opportunities, and cross-functional exposure events. Who You Are... Required Skills and Experience: Currently a junior or senior pursuing a degree in Information Technology, Information Systems, Computer Science, MIS, or a related field. Familiarwith ticketing systems, Microsoft Office, Intune, Azure, and Active Directory. Strong communicationand customer service skills. Organized, detail-oriented, dependable, and able to manage multiple tasks. Interested in problem-solving, technology support, and improving user experience. Physical Requirements While performing duties of job, employee is occasionally required to: Stand; walk; use hands and fingers to handle, or feel objects, and use of computer; reach with hands and arms. Lift and/or move up to 10 pounds. Heaven Hill and its affiliates are committed to fostering a diverse workforce as an Equal Employment Opportunity company. We invite applications from candidates of all backgrounds, without regard to race, religion, color, sex, sexual orientation, natural origin, gender identity or expression, age, disability, veteran status or any other legally protected characteristic.

Responsive recruiter Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department by email at ********************** Benefits/Perks Pay: $14.00 PER HOUR BONUSES, FREE TANNING & PRODUCT DISCOUNTS! Daily Pay option! Special deals for friends & family members too! Free beverages every day and free lunch provided each Wednesday. Relaxed dress code. Up To $125 in “Wellness Purchase Reimbursement” each year (after 90 days for approved item types). Up To $100 in “Race Fee Reimbursement” each year (after 90 days for 5K or 10K races, marathons, etc.). Monetary “Anniversary Awards” for years in service at 1,3,5,7,10,15, 20 years. Advancement opportunities with on-the-job training. Fun environment with contests and incentives for good performance. Wellness-focused Facebook group- fun wellness challenges, games, and prizes! Exclusive discounts at outside retailers. Company OverviewSun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It's the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations and employs over 2200 individuals. We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are.Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You'll love working in a positive environment where coworkers become friends. You'll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees. Job Summary:No Experience Needed! On the job training provided! Flexible scheduling!The E-Services Customer Service Representative is responsible for handling incoming interactions from customers and salons dealing with a myriad of issues. They also are responsible for providing agent assistance, maintaining social media, and other additional administrative tasks that support Sun Tan City as well as other Glow Brands locations. Essential Duties and Responsibilities: Basic Computer skills and knowledge. Provide excellent customer service by ensuring all your clients' needs, both external and internal, are met and they are treated professionally. Ability to properly engage with all clients by building good relationships and understanding and meeting their needs as a client. Ability to make recommendations for products and services. Ability to maintain the minimum sales requirements. Ability to multi-task. Maintain Cleanliness of work area. Ability to work cohesively with a team in an upbeat and fast-paced call-center environment while upholding all company policies and procedures. Recognizes opportunities to offer enhanced services to clients. Ensures all social media inquiries are responded to within department threshold timelines. Ensures administrative duties are completed accurately and within department threshold timelines. Provides ticket for every interaction. All other duties as assigned. Qualifications and Requirements: Must have excellent customer service skills. Basic experience with outlook, word, and excel is a plus. Must have the ability to work in fast-paced environment. Experience in customer service and resolution of escalated issues a plus but not required. Strong verbal and written communication skills. Ability to adapt quickly to change. Work Conditions and Physical Demands: Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, phone, and other computing equipment. Able to work in cubicle office setting and handle situations involving upset clients. The employee is occasionally required to stand, walk, sit, reach with hands and arms, and stoop, kneel or crouch. Applicant Statement: I certify that my answers to all questions are true and correct without any consequential omissions of any kind whatsoever. I further understand that any material omissions, false, misleading or otherwise incorrect statements made on this application or during the pre-employment process may be grounds for cancellation of this application or, if I am employed at the time it is discovered, my immediate termination. I give the employer the right to contact and obtain information from all references, employers, educational institutions and to otherwise verify the accuracy of the information contained in this application. I hereby release from liability the employer and its representatives for seeking, gathering and using such information and all other persons, corporations, or organizations for furnishing such information. I understand that the employer is an equal opportunity employer and as such does not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant from consideration for employment on a basis prohibited by local, state or federal law. If I am hired, I understand that I am free to resign at any time, with or without cause and without prior notice, and the employer reserves the same right to terminate my employment at any time, with or without cause and without prior notice, except as may be required by law. I understand that this application does not constitute an agreement or contract for employment for any specified period or definite duration and that no representative of the employer, other than an authorized officer, has the authority to make any assurances to the contrary. I further understand that any such assurances must be in writing and signed by an authorized officer. I understand it is the company's policy not to refuse to hire a qualified individual with a disability because of that person's need for a reasonable accommodation as required by the ADA. I also understand that if I am hired, I will be required to provide proof of identity and legal work authorization. Finally, I understand that this application is current for only 90 days, and at the conclusion of this time, if I have not heard from the employer and still wish to be considered for employment, it will be necessary to fill out a new application. By submitting an application, each applicant represents and warrants that they have read and fully understand the foregoing information, that they are seeking employment under these conditions, and that their application submission will be their electronically signed application form. Compensation: $14.00 per hour Your Golden Ticket to a Sun-Kissed Career Our salons are filled with enthusiastic, fun employees who are passionate about client service. Be a part of a positive working environment where you are truly a valued member of the team. Whether you are looking for a fun part-time job or a leadership position with room for growth, at Sun Tan City, you are in the right place. Join Our Team As a Sun Tan City employee, you'll help clients find their glow and grow their confidence! Whether it's for a special occasion or just for maintaining that everyday glow, you will educate clients on the best tanning and wellness options, so they will look and feel their best. And because we want to make sure you Shine, you will be able to enjoy our services for FREE!

The job at UPS is a technical support position responsible for maintaining and troubleshooting network infrastructure, desktop systems, and related hardware and software. The role involves installing, configuring, and resolving issues with desktop systems, servers, workstations, and network components. It also encompasses tasks such as managing passwords, ensuring data integrity and file system security, and providing technical assistance to computer users either in person, over the phone, or remotely. The position emphasizes effective communication with customers to identify and address software or hardware -related problems, and it may involve site visits for on -site troubleshooting and hardware/software installations or upgrades. Ideal candidates should possess technical knowledge of Microsoft Operating Systems, familiarity with various software and networking tools, and preferred technical certifications such as A+, Network, or MCP. This is a full -time position with opportunities for growth within UPS, a Fortune Global 500 organization, known for its innovative culture and talented teams. UPS is an equal opportunity employer committed to a discrimination -free workplace.

Job Title: IT Help Desk * Candidates must be local as training will be on site in Louisville for first 4 weeks, then moving to remote * Training is for 4 weeks- M-F 8:50-5 then they are not required to come in again. * Day Shift 8/10am-5/7pm and Night Shift 5pm-1am available Duration: 6 months Job Description: * The position is responsible for providing first level support and troubleshooting for every manager and team member that calls or chats with the Service Desk. Our support includes but is not limited to in restaurant hardware and software, reporting, HR technologies, customer payment systems, networking, and operational (how-to) issues that the teams face on a daily basis. Responsibilities: * Call center atmosphere. Responsible for taking calls during full shift. * Analyze and resolve hardware, software and operational issues within our service level agreements * Maintain a basic understanding of KFC operational procedures * Log all incidents into an Incident Management System with clear, concise language * Work in an efficient/fast-paced environment to meet or exceed team and individual service targets * Achieve an on target or above rating on quality, service, and productivity metrics * Follow proper escalation path when necessary to resolve issues * Work a flexible schedule that may include days, night, weekends, to meet support and staffing needs * Provide stellar customer service to our customers, treating every call with respect and positive energy * Collaborate with other Service Desk analysts to troubleshoot and resolve complex issues * Participate in all individual and group training initiatives * Required to work at least one weekend day. Requirements: * Some college preferred * Good organizational, oral/written communication, and problem solving skills * Good understanding of computer concepts (PC Fundamentals/Operating Systems) * Ability to type 40 words per minute * Minimum of 1 of year previous help desk/call center experience is desired * Spanish fluency is desired * Basic understanding of restaurant operations is desired Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Louisville, KY, US Job Type: Date Posted: January 21, 2026 Similar Jobs * IT Help Desk * Help Desk Analyst * Bilingual Help Desk Analyst * Service Desk Manager * Remote Service Desk

5 Star Electric, LLC (5 Star) is a premier full-service provider of electrical construction, maintenance, and repair services with offices in Western Kentucky and Dallas/Fort Worth, Texas. 5 Star specializes in Distribution and Transmission Power Line work, Substation, Industrial, Commercial, Streetlighting, and Fiber installations. Position Title: Level I Technician, Small Cell Our Core Values: Guided by Safety. Focused on Communities. Powered by Care. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The Level I Technician, Small Cell will provide entry-level assistance in the installation of power and communication cable on new and existing utility and light poles throughout the United States. This position will work in and around bucket trucks. Roles and Responsibilities: Mid-level ability to install radios, base station equipment, conduit, DC power wiring and fiber optic cables on utility poles or at the base of utility pole Mid-level ability to install and test low voltage DC power wiring and fiber optic cables Mid-level knowledge of print reading Mid-level ability to take pre and post construction photos for construction closeout packages Connects and rearranges cable facilities associated with aerial, buried, underground and in buildings according to engineering design by utilizing hand tools and specialized equipment Ability to perform work at heights of 50ft tall or less on utility poles Ability to operate a bucket truck, install and test cellular RF cabling and antennas Installs RF cabling, radios and antennas along with associated power, fiber and signal cabling. Supports the setup and shut down of utility construction projects including traffic control in various conditions including highways, side streets, parking lots, downtown locations, etc. Safety is the expectation, always follows the required safety practices while performing safety sensitive duties Performs other position duties when requested Success Factors: Strong team player with the ability to adapt to diverse team members Excellent verbal and written communication skills Ability to perform heavy manual labor for extended periods, often under adverse climatic conditions. Ability to understand and follow specific oral and written instructions Strong team player with the ability to adapt to diverse team members Ability to perform in a fast paced/high volume environment Excellent verbal and written communication skills Detail Oriented- a high level of attention to detail is required A high level of time management, accountability, and prioritization skill Self-motivated, goal- oriented, and driven to accomplish department goals Ability to be organized, problem solve, and be solution oriente The ability to support a fast-paced, demanding work schedule; could include late evenings and/or weekends when requested. Ability to be up 50 ft in the air and can lift up to 50 pounds on a regular basis Expert knowledge of utilization of common small hand tools including but not limited to: wrenches, drills, screw driver Willingness and ability to learn additional skills Experience and Education: OSHA 10 Certification preferred Experience operating a bucket truck is preferred First Aid/CPR Certification preferred High School diploma or equivalent required Additional Requirements/Licenses/Certifications: Possession of, or ability to obtain, a valid State of Residence Driver License is Required. Candidates must pass criminal and Motor Vehicle Record (MVR) background checks and pass a pre-employment drug screen. Must be able to work in a variety of physical positions like sitting, squatting, standing, walking, climbing, etc. When working on site, will be required to wear common protective safety equipment. May be exposed to uncomfortable or distracting sounds or noise levels while onsite Must endure regular exposure to all weather conditions, including hot, cold, humidity and rain. Notes: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. + This is a Remote role - Full-Time: Monday - Friday, 8:00 am - 4:30 pm EST - Comfortable working in a high-volume production environment.- Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status - Documenting information in multiple platforms using two computer monitors. - Proficient in Microsoft office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) - Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and Tuition Assistance To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .