Customer Service Representative
Technical support representative job in Aurora, OH
Waterway is hiring Customer Service Associates at our Bainbridge, Pepper Pike, and Hudson locations! Join our Team - Every day is an opportunity to Shine!
Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!
You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!
Compensation: Average is $19 per hour ($15.25 base pay + sales bonuses).
Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.
Locations:
Bainbridge - 7010 Aurora Rd, Aurora, OH 44202.
Pepper Pike - 30299 Chagrin Blvd, Pepper Pike, OH 44124
Hudson - 5611 Darrow Rd, Hudson, OH 44236
Other locations across Cleveland available.
What else you'll enjoy:
People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers.
Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
Flexible Scheduling - variable schedules built around your availability.
Perks and Discounts - free carwashes plus fuel and retail store discounts
Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.
Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.
Waterway is proud to be recognized a multi-time USA Today Top Workplace as voted by our team members!
Qualifications:
What you need:
Be friendly and engaging! A positive attitude and a will to succeed!
No experience required. Experience in customer service, retail, or sales preferred.
Minimum Requirements:
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
Ability to complete all required trainings/certifications required to perform any of the required functions.
Responsibilities:
What You'll Do - The Details:
Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
Car Washes - identify customer needs and present complimentary solutions.
Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Other Functions
Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
Perform various transactional functions to meet customer demand and store staffing needs.
Various other functions as identified and directed by management.
Physical Requirements:
Work Environment/Physical Demands
Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Cognitive - perform arithmetic calculations and operate data entry devices.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement:
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (...@waterway.com). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
Technology Systems Specialist
Technical support representative job in Independence, OH
*Technology Systems Specialist* Apply fast, check the full description by scrolling below to find out the full requirements for this role. Cleveland, OH | Full-Time | $65,000-$73,000 About the Company We're a growing commercial glazing contractor based in Cleveland, specializing in storefront systems, curtainwall, aluminum entrances, and architectural glass. We're expanding into adjacent markets (sheet metal, metal panels, doors, hardware) and transforming how we operate through strategic technology adoption.
We're building a company that combines craftsmanship with modern systems. We believe technology should empower our team, eliminate friction, and enable profitable growth.
We're at an inflection point where operational capability meets opportunity-and we're looking for someone who wants to grow with us.
The Opportunity: Build Your Career While Building Our Systems
We're hiring a *Technology Systems Specialist* to help architect, implement, and optimize the technology systems that will enable our next phase of growth. This is a foundational role at an early-career level-you'll work directly with ownership to develop expertise while making real impact from day one.
*This role is designed for someone who's building their career.* You don't need to be an expert yet. You need to be a learner, a builder, and someone who thrives in figuring things out. We'll invest in your development-you invest your curiosity and drive.
*This isn't an IT help desk role.* You won't be resetting passwords or troubleshooting printers (we have a 3rd party IT vendor for that). This is a *business systems and technology implementation role* where you'll:
* Learn and master to make it the operating system for our entire company
* Build workflow automations that eliminate manual busywork
* Train our team to leverage AI tools for productivity gains
* Organize our file systems and create scalable processes
* Help develop custom applications that connect estimating to shop floor execution
Why This Role Could Be Your Launchpad
*You'll learn by doing.*
Owner is deeply engaged in technology strategy and will mentor your development. You'll learn , workflow automation (n8n), AI integration, and business systems implementation through real projects-not just theory.
*You'll have real impact.*
Your work will directly save hundreds of hours, reduce errors, improve visibility, and enable growth. You'll see the results of your efforts every day. This isn't maintaining legacy systems-you're building something new.
*You'll have room to grow.*
This role has a clear growth path. Start as Technology Systems Specialist, develop expertise over 2-3 years, advance to Technology Systems Manager. Your compensation and responsibilities will grow as you develop.
*You'll have real autonomy.*
After initial training and development, you'll own execution. If you're someone who thrives with clarity of mission and freedom to figure out the path, this is your environment.
What You'll DoIn Your First 90 Days (Learning & Foundation)
* *Immerse:* Meet every stakeholder, learn our business, understand construction operations
* *Learn:* Deep-dive into , our automation tools, AI platforms, and current systems
* *Assess:* Audit current technology usage, identify gaps and opportunities
* *Contribute:* Begin tackling quick wins while developing deeper expertise
In Your First Year (Building & Implementing)
* Ownership:*
* Learn the platform deeply, then redesign our board structure for all departments
* Build SOPs for who uses , how, and when-then train staff and drive adoption
* Configure workflows and automations to maximize platform value
* Monitor usage, address non-compliance, continuously optimize
*Workflow Automation:*
* Learn automation tools (n8n, automations, AI agents)
* Build automations: meeting transcription, email scraping, automatic data routing
* Partner with Financial Manager on financial workflow automation
*AI Adoption & Training:*
* Develop structured AI training program for staff (ChatGPT, Claude, Gemini, Google Workspace AI)
* Build use case libraries and prompt templates by role
* Govern AI usage with best practices
*Google Drive Management:*
* Lead migration from to organized Google Drive structure
* Design and document file organization SOPs
* Train staff and maintain organization standards
*Financial Manager Partnership:*
* Support implementation of expense management systems
* Help build financial dashboards and reporting tools
* Develop automation for AP invoice processing and PO workflows
What We're Looking ForThe Right Mindset (Essential)
? *Intellectual Curiosity* - You ask "why" and "how." You read documentation voluntarily. You get excited by solving puzzles.
? *Self-Direction* - You don't wait to be told what to do. You identify problems and start working on solutions.
? *Comfort with Ambiguity* - You can work without perfect instructions. You try first, ask for help when truly stuck.
? *Growth Mindset* - You see challenges as learning opportunities. You accept feedback without defensiveness.
? *Builder Mentality* - You want to create things, not just maintain them. You take ownership of outcomes.
Foundational Skills (Required)
? *2-4 years* of relevant experience (IT, operations, systems, business analysis, or related fields)
? *Demonstrated ability to learn new platforms quickly* - Show us examples of tools you taught yourself
? *Basic automation understanding* - You get triggers, conditions, and actions (even just Excel macros or email rules)
? *AI tools familiarity* - You've used ChatGPT, Claude, or similar and understand what AI can and can't do
? *Systems thinking* - You see how processes connect and understand that changing one thing affects others
? *Clear communication* - You can explain technical concepts to non-technical people
Bonus Points For
* Any project management platform experience ( , Asana, Notion, Airtable, etc.)
* Construction, manufacturing, or trades industry exposure
* Basic coding/scripting (Python, JavaScript, or advanced Excel)
* Google Workspace familiarity
* Training or teaching experience (even informal)
* Side projects demonstrating initiative (personal automation, app development, systems you've built)
This Role Is Probably NOT Right If You...
* Need extensive structure and detailed instructions to function
* Freeze when faced with ambiguity
* Want a job where you maintain existing systems rather than build new ones
* Are looking for a senior-level position with senior-level pay
* Aren't genuinely interested in technology and continuous learning
What We OfferCompensation & Benefits
* *Base Salary:* $65,000 - $73,000 (based on experience and demonstrated capability)
* *Benefits:* Health, dental, vision insurance | 401(k) with company match | PTO
* *Professional Development:* Budget for training, certifications, and conferences
Growth Path
This role has a clear advancement trajectory:
* *Year 1:* Technology Systems Specialist - Learn, build foundation, prove capability
* *Year 2-3:* Senior Technology Systems Specialist - Expanded scope, greater autonomy, higher compensation
* *Year 3+:* Technology Systems Manager - Leadership role, strategic responsibility, competitive salary
Work Arrangement
* *Cleveland-based position* - In office 3 days/week minimum (flexibility on which days)
* Office located in Brooklyn Heights - facility with shop and project room
* Remote work 2 days/week after initial onboarding period
Culture & Environment
* *Small company environment:* Direct access to decision makers, minimal bureaucracy
* *Mentorship-focused:* Owner will invest significant time in your development
* *Results-oriented:* We care about outcomes, not performative busyness
* *Innovation welcome:* Explore new tools, test ideas, recommend improvements
* *Respect for craftsmanship:* We value people who take pride in their work
About the Team You'll Join
*You'll report to:* Owner (direct access to company leadership)
*You'll partner closely with:*
* *Financial Manager* - Your key collaboration partner for technology-enabled financial operations
* *Office Coordinator* - Your execution support for training, monitoring, and content creation
* *Project Managers* - Internal customers for project management tools and workflows
* *Estimators* - Key stakeholders for custom application development
* *Shop and Field Operations* - End users of work order and mobile systems
How to Apply
*To apply, please submit:*
1. *Resume* highlighting your relevant experience and any examples of self-directed learning or technology projects
2. *Cover letter (1 page max)* addressing:
* What interests you about this role and why it fits your career goals
* A specific example of something you taught yourself (a tool, skill, or system)
* How you approach learning something new when you don't have all the answers
Timeline
* Applications reviewed on rolling basis
* Phone screens scheduled within 1 week for qualified candidates
* Interview process: 2 rounds (first with Owner + Financial Manager; second includes hands-on exercise)
* Decision and offer within 4-5 weeks of posting
* Start date: January 2026 (flexible for right candidate)
Equal Opportunity Employer
We're committed to building a diverse team and creating an inclusive workplace. We encourage applications from candidates of all backgrounds, experiences, and perspectives. xevrcyc
_*Ready to build your career while building our technology foundation?*_
_*We'd love to hear from you.*_
Job Type: Full-time
Pay: $65,000.00 - $73,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Flexible schedule
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Professional development assistance
* Vision insurance
Work Location: Hybrid remote in Independence, OH 44131
Member Support Representative
Technical support representative job in Barberton, OH
The Member Support Representative is considered the “front line” of the ministry in assisting members with general inquiries by phone and email. This entry-level role is ideal for candidates who enjoy engaging with people, are servant-minded, and can provide compassionate and professional support. In addition to answering questions and resolving issues, the position also provides opportunities to minister to members through prayer and spiritual encouragement.
WHAT WE OFFER
Compensation based on experience.
Faith and purpose-based career opportunity!
Fully paid health benefits
Retirement and Life Insurance
12 paid holidays PLUS birthday
Lunch is provided DAILY.
Professional Development
Paid Training
ESSENTIAL JOB FUNCTIONS
Respond to member inquiries via phone and email promptly, with time sensitivity and professionalism.
Verify and update member information accurately in CHM's systems.
Log and track all interactions in the member management system (Gift Manager or CRM).
Follow standard operating procedures (SOPs) when handling common inquiries.
Provide accurate information about CHM guidelines, membership, billing, and processes.
Attract prospects by answering questions, giving suggestions, and making recommendations to obtain membership when appropriate.
Review and assess member concerns, escalating to management when necessary.
Handle escalated or emotional calls with empathy, offering prayer or spiritual encouragement when appropriate.
Meet established performance standards (e.g., call volume, response time, member satisfaction).
Participate in team meetings, training sessions, and development opportunities to stay current with CHM policies and systems.
Protect member confidentiality and comply with HIPAA and organizational privacy standards.
Thrive in a collaborative team environment and contribute positively to overall team goals.
Uphold the mission, vision, values, and service standards of CHM in every interaction.
Maintain a professional demeanor at all times.
Perform other job duties as assigned by management.
QUALIFICATIONS & EXPERIENCE REQUIREMENTS
Required: High School Diploma or equivalent.
Preferred: Some college coursework in business, communications, or related field; or 1-2 years of customer service experience.
Proficiency in Microsoft Office programs (Word, Excel, Outlook).
Ability to operate a PC and navigate information systems/applications (Gift Manager or similar CRM software).
Experience using routine office equipment (fax, copier, printers, multi-line telephones, etc.).
Strong verbal and written communication skills, with active listening ability.
Strong organizational, analytical, and problem-solving skills.
Ability to manage workload, multi-task, and adapt to changing priorities.
Patience, empathy, and conflict-resolution skills for handling sensitive or difficult calls.
CORE COMPETENCIES
Interpersonal Communication
Servant Leadership Mindset
Teamwork & Collaboration
Conflict Resolution
Detail Orientation & Accuracy
Adaptability & Flexibility
PERFORMANCE EXPECTATIONS
Maintain accuracy and efficiency in all member records updates.
Meet or exceed department standards for call and email response times.
Consistently achieve high member satisfaction scores.
Demonstrate reliability, accountability, and professionalism in all duties.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
Standard schedule: Monday-Friday, 9:00 AM-5:00 PM (with flexibility for ministry needs).
Office-based environment with regular phone and computer use.
Ability to sit at a desk and use a computer/phone for extended periods.
Manual dexterity for typing and handling office equipment.
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
3rd shift IT Technician
Technical support representative job in Akron, OH
A 3rd Shift IT Technician job in Akron, OH is available courtesy of Akkodis. The IT Technician provides a differentiated customer experience to the IT customers by overseeing the health and wellbeing of IT connected systems and performing AutoSys and TWS batch job monitoring across multiple applications and platforms to support retail store operations. The position will monitor workload automation and identify and resolve batch job failures by coordinating support resources for proper triage and resolution including documentation of each incident in the appropriate systems.
THIS POSITION IS MIDNIGHT TO 8AM
Pay: $20/HR TO $28/HR
IT Technician job responsibilities:
Monitors and proactively manages batch job scheduling end-to-end across platforms from a central point of control.
Helps lead incident management process through its lifecycle to ensure effective and efficient responses for major incidents.
Identifies and escalates technical trouble trends impacting store operations.
Responds to incoming calls, provides input on health of systems and coordinates escalation processes pertaining to incidents that impact store operations.
Assigns unresolved issues to the appropriate resolving groups via trouble tickets.
Qualifications:
2-4 years related experience required.
Working knowledge of Microsoft Teams, Outlook, Word and Excel.
MUST BE ABLE TO WORK MINIGHT TO 8AM FIVE DAYS A WEEK
Familiarity with ServiceNow or digital workflow applications is a plus.
Working knowledge of AutoSys, SolarWinds, Nagios software is highly desirable; Maestro/TWS knowledge would be a plus.
Computer software and/or hardware technical training and/or earned college hours is a plus.
If you are interested in this 3RD shift IT Technician job in Akron, OH, please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact *****************************.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria.
Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit **********************************************
The Company will consider qualified applicants with arrest and conviction records.
Information Technology Support Engineer
Technical support representative job in Elyria, OH
Job Title: IT Support Engineer
We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability.
Key Responsibilities
Scope of Work / Activities to be Covered
Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices.
Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability.
Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues.
Conduct preventive maintenance activities such as security checks, system health checks, and patch updates.
Monitor and coordinate critical service requests with remote teams and vendors as needed.
Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through.
Expected Results
Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period.
Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills.
Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure.
Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability.
Qualifications & Skills
Proven experience in IT support, helpdesk, or desktop engineering roles.
Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals.
Familiarity with ITSM ticketing systems and incident management processes.
Ability to conduct preventive maintenance and security checks.
Strong communication skills and ability to interact with end-users at all levels.
Detail-oriented with strong documentation and reporting skills.
Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.
Why Apply?
This is a fantastic chance to work on a high-profile project
IT Infrastructure Systems Intern
Technical support representative job in Cleveland, OH
20600 Emerald Parkway, Cleveland, Ohio 44135 United States of America
Why Oatey?
Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust and improving lives. Today, Oatey operates a comprehensive manufacturing and distribution network comprised of industry leading family of companies: Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, GF Thompson, William H. Harvey, Masters, Contact, Belanger, Lansas, and Durgo.
At Oatey, we're doing big things - and by joining us, you'll have the chance to do big things too. You can build a strong career in an innovative, inclusive, high-performance environment, with the confidence that your company cares - about you, our customers and our world. Ready to make an impact in a place where you matter?
-
Oatey Co. is a privately held global corporation that manufactures and distributes products for plumbing professionals and consumers. The company is headquartered in Cleveland, Ohio and has manufacturing and distribution facilities located in the United States, Canada, Mexico, and China. Oatey products can be found in residential and commercial applications and have achieved excellent brand name recognition with plumbing professionals and consumers. The company continually strives to offer innovative solutions to any plumbing application, and products are backed with the highest quality technical and customer support programs in the industry.
2026 Oatey Summer Internship Program - The Oatey Intern Experience
Interested in an internship with challenging projects, high visibility, professional networking, development, and fun?
Oatey is currently seeking college students for the summer of 2026 to join our award-winning program: The Oatey Intern Experience. Oatey offers a 12-week summer internship that will expose you to meaningful work and exceed your expectations. You will be a part of a diverse, collaborative team environment yet experience your own personal and individual growth. Our interns deliver excellence through high engagement and performance, which is why we often hire them post-graduation*.
* Based on outstanding performance and organizational needs
What we're looking for…
The Oatey Intern Experience supports our growing organization by attracting talented students to develop them into future leaders. It is unique with one-on-one mentorship, developmental feedback and coaching, lunch series, engaging networking events and weekly forums. You will work closely with experts to develop your skills and gain valuable insight in your chosen career field. Additionally, you will have exposure to all leadership levels of Oatey. Lastly, you will have a great time networking with other interns and forge lasting relationships.
Oatey offers a vigorous program that includes:
Learning and Development • Peer Mentoring • Challenging Team Projects • Community Involvement
IT Infrastructure Intern Position Summary
Under general supervision of the IT Infrastructure team, the intern will complete a variety of assignments to provide general support to the team and support the IT needs of other associates. Assignments will make a positive contribution to Oatey as well as provide the student with “hands-on” work experience.
Expectations & Accountabilities…
Troubleshoot issues with equipment like printers, computers, networks, and servers.
Set up and run software updates when requested within multiple IT System.
Assist associates with the use of key business applications.
Participate in the development of new desktops or applications requirements gathering and implementation.
Research unusual bugs or issues the company encounters across key business applications while gaining experience in a corporate IT environment.
Learn and execute Oatey's daily Cybersecurity checks and operations
Other duties as assigned.
What you'll need to be successful…
Education and Certification: Enrolled in an undergraduate Information Systems/Technology program with completion of at least two (2) semesters.
Experience working with and troubleshooting Microsoft applications.
Knowledge of PC hardware troubleshooting.
Excellent written and oral communication skills.
Demonstrated high initiative.
Qualifications that set you apart…
Training in network setup and troubleshooting
Training in server operating systems
IT Help Desk Intern
Technical support representative job in Brecksville, OH
Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe.
This position is 100% on-site in Brecksville, OH.
Position Summary:
Responsible for setup, deployment and support of end user computer systems and peripherals. Researches, defines, implements and maintains deployment and maintenance strategies. Responds to queries, runs diagnostic programs, troubleshoots, and also supports end users in a Tier 1 Help Desk capacity. Assists the IT team on various other efforts, related systems, and software.
Duties and Responsibilities:
This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned.
* Windows operating systems. Understand processes, security, local accounts vs. domain accounts, profiles, services, etc.
* Experience with Desktop repair/installation, knowledge of main internal components of a system, replacement of these parts; ability to install software, operating systems, drivers, etc.
* Basic Networking (IP/Ethernet)
* Research and manage peripherals, adapters, other tools, and software as requested
* Malware management, removal, prevention, anti-virus
* Research new software or other data as needed by projects
* Research/obtain quotes for PCs, hardware, misc. as needed by I.T.
* Supporting end-users
* Printer support
* MS Office suite
* Maintain organization of storage room
* Maintain internal IT documentation
* Able to work in a fast paced company with strict deadlines
* Other duties as assigned
Supervisory Responsibilities: None
Requirements
Minimum Qualifications:
* Basic understanding of servers and networks
* Working towards degree in Information Technology
* Interested in pursuing a career in a corporate IT support environment
* Ability to work independently and complete projects in a timely manner
* Strong technical writing skills
Language Skills:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, vendors, non-engineers and the general public.
Mathematical Skills:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Certificates, Licenses, Registrations: Maintains a valid Driver's License.
Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to operational or other company demands.
* Mental: Must be able to effectively communicate with others; complete and understand complex analysis of computer/phone system issues and business related issues with IT ;research, read, analyze and interpret written materials; meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems.
* Physical: Must be able to use computer equipment, exerting up to 25 lbs of force occasionally and or a negligible amount of force constantly to move objects, kneel, reach, push, pull and lift for sustained periods of time. Must be able to stand, walk sit and type of long periods of time.
Exposure to moderate noise level.
Knowledge, Skills, and Abilities Required: Knowledge of IT, modern business communication, office procedures and methods. Skill to troubleshoot laptops, personal computers and various software packages such as Microsoft Office Suite. Must be able to work with other departments and AMT employees. Must also be able to work with clients, vendors and 3rd party suppliers. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork.
Equipment Used: telephones, computer, other office equipment as needed.
Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check.
AMT is an Equal Opportunity/Affirmative Action Employer.
Benefits:
* Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service.
* Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others.
* 401k: AMT matches 100% of your contribution, up to 3% of your salary.
* Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one
Other Exciting Perks!
* Family-oriented, Positive Working Environment
* Discretionary Yearly Raises
* On-site Vending & Gym
* Annual Employee Appreciation Picnic
* Tuition Reimbursement
* Employee Referral Bonus Program
* Employee Assistance Program
desktop support
Technical support representative job in Avon, OH
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
POSITION:DESKTOP SUPPORT
LOCATION: Cleveland, OH (you will be offered with the nearby location to place )
Duration:1+years
· PC SW & HW PD & Break/fix, Win and Mac OS, Mobility device OS, IMAC skills, written & oral communication skills, customer sat skills, organized and professional.
· Experience in medical technology support a plus as well.
Location: Avon OH, Euclid OH to Akron OH to Wooster OH. Etc
Additional Information
For more information, Please contact
Shubham
************
Information Services Intern, Summer 2026
Technical support representative job in Orrville, OH
Your Opportunity as an Information Services Intern
Join our team as an Information Services Intern, where you will have the chance to gain valuable experience and apply your knowledge in one of our four core areas: Business Area Vertical (Analyst or Developer), Infrastructure and Support Services, Project Management Organization (PMO), or Governance (Security, Architecture, Risk Management, and Standards).
Location: Orrville, OH Corporate Offices
Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires
In this role you will:
Depending on the area you are assigned, your role will provide you with the chance to dive deeper into specific aspects of the Information Services, Transformation, and Portfolio Operations (ITP) organization:
Business Area Vertical - As a Developer or Analyst, you will contribute to documenting, designing, and building deliverables requested by the business, while also supporting daily activities across various applications.
Infrastructure & Support Services - In this role, you will collaborate with ITP team members and employees from across the company to procure, receive, store, install, test, and ship peripheral computer equipment, software, and supplies.
Project Management Organization (PMO) - Working with the PMO team, you will assist in the development and enhancement of business capabilities by organizing, facilitating, documenting, managing, and overseeing resources and tasks necessary for successful project completion.
Governance (Security, Architecture, Risk Management, and Standards) - As an Analyst, you will help manage risk and establish guidelines for the appropriate use of tools and technologies, promoting a secure and standardized work environment.
What we are looking for:
Freshman, Sophomore, or Junior standing with relevant coursework in Information Services, Computer Science, Project Management, or a related field
A well-rounded skill set, including familiarity with common software packages, strong organizational skills, and a detail-oriented mindset
Application Period:
Application period closes on November 1st, 2025
Why Choose the J.M. Smucker Company's Internship Program?
Are you seeking an exceptional internship experience at a Fortune 500 company? At Smucker, we are dedicated to providing a world-class, award-winning internship that offers you the opportunity to:
Learn: Unlock your potential in a collaborative and supportive environment where you are treated like a true peer and challenged to be your best.
Grow: Benefit from hands-on training with a dedicated mentor and connect with peers and leaders throughout the company.
Lead: Contribute to high-profile projects that support our Company's growing categories like snacks, coffee and pet food.
Additional Perks:
Along with engaging work, we offer a variety of benefits to ensure your internship is both rewarding and memorable. These include:
Unique opportunities to network and interact with company leadership
Customized professional development sessions
Networking events and social outings with fellow interns
Access to a fully equipped fitness center, complete with a basketball court, indoor walking track, and recreational league sports
The Orchard, our gourmet cafeteria, offering breakfast and lunch with seasonal and locally-sourced ingredients
A competitive compensation package, including paid corporate holidays
Compensation range: $21 - $26/hr
**Actual hourly rate is determined based upon the year of college that will be completed at the start of the internship**
Employee discounts at our Company Store
A housing stipend for interns relocating for the program
Experience an internship where you can learn, grow, and lead - all while being part of something special at Smucker.
Learn more about working at Smucker:
Our Internship Program
Delivering on Our Purpose
Our Continued Commitment to Ensuring a Workplace for All
Follow us on LinkedIn
Auto-ApplyCustomer Support Representative
Technical support representative job in Akron, OH
Who We Are
Refresh provides services to the Multi-family industry, helping large management companies get apartment units ready for a new tenant to move in. Services include bath refinishing, carpet cleaning, painting and janitorial services. The company was founded in 2016 and has already grown into a well known and respected company in its space. We were featured on Inc Magazines Fastest Growing Companies in the country! This means many future new opportunities to advance with us! Fantastic opportunity to grow into a leadership position!
We are currently searching for a new Customer Support Representative!
Our Customer Support Representatives are responsible for processing work order requests, and answering customer inquires on the phone, email and other web-based communication systems. Work is performed at our Akron, OH corporate office, this job is not remote. The right candidate should be good at coordinating schedules and ideally have some dispatch experience.
Who We Are Looking For
Friendly and respectful personalities
Good verbal and written communication skills
Ability to navigate and operate computer programs
Excellent organizational skills
Dependable and reliable
Experience in a call center or customer service is a huge plus
Available weekdays during daytime hours
What We Have To Offer
A respectful, positive and friendly work environment
Fantastic & rapid advancement opportunities
Weekly pay via direct deposit
Paid time off (2 weeks per year)
$16 to $18 per hour with room to grow based on the individual
Responsibilities Of The Role
Answer inbound calls;
Process new work requests in our system
Relay critical information to our team
Explain our services to cliental and answer other questions
Route customers to the appropriate staff or department
Make outbound calls to customers to confirm information, update them on status, or gather feedback.
Respond to emails and other types of electronic communications.
Collection inquiry calls to corporate clients as needed
Process phone payments
Auto-Applyeepoint Product Technology Support Coordinator
Technical support representative job in Cleveland, OH
We are seeking a highly skilled individual with a strong background in both defined benefit retirement business and technology. The ideal candidate will have hands-on experience coding systems and a deep understanding of market technology. This role is crucial for bridging the gap between business knowledge and technical expertise, ensuring our products meet the highest standards of innovation and functionality.
The Role
As the eepoint Product Technology Support Coordinator, you will serve as a key interface between the product, business teams, and technology team, ensuring that product and technology-related changes, issues, outages, and support needs are effectively communicated, prioritized, and resolved. You will work with other product workstream coordinators to provide technical guidance and bridge the gap between business knowledge and technical requirements. You will represent the product team in daily scrum, sprint planning, and retrospective meetings for continued product development. You will own a subset of workstreams under the product umbrella to drive requirements, set objectives, and manage the backlog as needed. You will use your technology experience alongside your business knowledge to oversee product development and deliverables for both new and ongoing product support.
New Product Support:
* Connect technology knowledge with business needs and objectives to identify areas of improvement and outline requirements for new product support.
* Oversee requirements gathering from various workstream coordinators to supplement technical support and critical thinking.
* Assist workstream coordinators with managing backlogs and their continuous refinement to provide higher value and ensure there is sufficient details and understanding within the team for work items near the top of the backlog.
* Oversee the process of ensuring backlog requests are broken down into sufficiently small size stories to support development and testing.
* Work with technology partners to support the delivery life cycle from a business perspective.
* Take part in daily scrum, sprint planning and sprint retrospective review meetings.
* Support the business to investigate and troubleshoot issues.
* Act as a product workstream coordinator, aligning with areas of experience and expertise.
* Own and drive product requirements, objectives, initiatives for products within workstream from concept to adoption, including education and documentation.
Ongoing Product Support:
* Act as the primary business-side contact for reporting and escalating technology issues impacting business deliverables.
* Assess and document business impact of business issues and outages, including affected processes and impacted teams.
* Document lessons learned and support implementation of preventive measures and outline new product needs for continuous improvement.
* Drive the process to identify root cause analysis alongside technology teams.
* Advocate for system enhancements and business support based on recurring issues and user feedback.
* Draft client communications for business and technology changes as needed.
* Support technology team to disseminate outage and issue resolution notifications, status updates, and timelines.
* Train product users on new tools and procedures.
This role can be held remotely from any location in the United States.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
Qualifications
The Requirements
* Strong background in product and technology development, with hands-on experience coding systems.
* Deep understanding of market technology and the ability to connect technology knowledge with business needs and objectives.
* Strong skills in writing stories, debugging and testing to ensure code quality and functionality.
* Strong analytical, integrative, and problem-solving skills to identify areas of improvement and outline requirements for product support.
* Technical proficiency in coding languages such as C#, JavaScript, SQL, etc. and understanding of SDLC is a plus.
* Excellent written and verbal communication skills to effectively interact with business teams, technology teams, and internal clients.
* Strong interpersonal and client management skills to build and maintain relationships.
* Strong organizational abilities and flexibility to work in a performance-driven environment.
* Sense of accountability, owning one's work and taking pride in it; commitment to quality and continuous improvement.
* Ability to drive and manage projects and product initiatives.
* Desire to learn, accept new challenges, and have fun while doing so.
* Bachelor's degree or equivalent in business, management information systems, human resources management, benefits administration, or related field required; Master's degree a plus.
* Ability to travel and work extended hours as needed.
Compensation and Benefits
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).
Compensation
The base salary compensation range being offered for this role is $95,000 to $125,000 USD per year.
The role is also eligible for an annual short-term incentive bonus.
Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
* Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
* Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off
* Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
EOE, including disability/vets
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
eepoint Product Technology Support Coordinator
Technical support representative job in Cleveland, OH
We are seeking a highly skilled individual with a strong background in both defined benefit retirement business and technology. The ideal candidate will have hands-on experience coding systems and a deep understanding of market technology. This role is crucial for bridging the gap between business knowledge and technical expertise, ensuring our products meet the highest standards of innovation and functionality.
**The Role**
As the eepoint Product Technology Support Coordinator, you will serve as a key interface between the product, business teams, and technology team, ensuring that product and technology-related changes, issues, outages, and support needs are effectively communicated, prioritized, and resolved. You will work with other product workstream coordinators to provide technical guidance and bridge the gap between business knowledge and technical requirements. You will represent the product team in daily scrum, sprint planning, and retrospective meetings for continued product development. You will own a subset of workstreams under the product umbrella to drive requirements, set objectives, and manage the backlog as needed. You will use your technology experience alongside your business knowledge to oversee product development and deliverables for both new and ongoing product support.
**New Product Support:**
+ Connect technology knowledge with business needs and objectives to identify areas of improvement and outline requirements for new product support.
+ Oversee requirements gathering from various workstream coordinators to supplement technical support and critical thinking.
+ Assist workstream coordinators with managing backlogs and their continuous refinement to provide higher value and ensure there is sufficient details and understanding within the team for work items near the top of the backlog.
+ Oversee the process of ensuring backlog requests are broken down into sufficiently small size stories to support development and testing.
+ Work with technology partners to support the delivery life cycle from a business perspective.
+ Take part in daily scrum, sprint planning and sprint retrospective review meetings.
+ Support the business to investigate and troubleshoot issues.
+ Act as a product workstream coordinator, aligning with areas of experience and expertise.
+ Own and drive product requirements, objectives, initiatives for products within workstream from concept to adoption, including education and documentation.
**Ongoing Product Support:**
+ Act as the primary business-side contact for reporting and escalating technology issues impacting business deliverables.
+ Assess and document business impact of business issues and outages, including affected processes and impacted teams.
+ Document lessons learned and support implementation of preventive measures and outline new product needs for continuous improvement.
+ Drive the process to identify root cause analysis alongside technology teams.
+ Advocate for system enhancements and business support based on recurring issues and user feedback.
+ Draft client communications for business and technology changes as needed.
+ Support technology team to disseminate outage and issue resolution notifications, status updates, and timelines.
+ Train product users on new tools and procedures.
This role can be held remotely from any location in the United States.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
**Qualifications**
**The Requirements**
+ Strong background in product and technology development, with hands-on experience coding systems.
+ Deep understanding of market technology and the ability to connect technology knowledge with business needs and objectives.
+ Strong skills in writing stories, debugging and testing to ensure code quality and functionality.
+ Strong analytical, integrative, and problem-solving skills to identify areas of improvement and outline requirements for product support.
+ Technical proficiency in coding languages such as C#, JavaScript, SQL, etc. and understanding of SDLC is a plus.
+ Excellent written and verbal communication skills to effectively interact with business teams, technology teams, and internal clients.
+ Strong interpersonal and client management skills to build and maintain relationships.
+ Strong organizational abilities and flexibility to work in a performance-driven environment.
+ Sense of accountability, owning one's work and taking pride in it; commitment to quality and continuous improvement.
+ Ability to drive and manage projects and product initiatives.
+ Desire to learn, accept new challenges, and have fun while doing so.
+ Bachelor's degree or equivalent in business, management information systems, human resources management, benefits administration, or related field required; Master's degree a plus.
+ Ability to travel and work extended hours as needed.
**Compensation and Benefits**
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).
**Compensation**
The base salary compensation range being offered for this role is $95,000 to $125,000 USD per year.
The role is also eligible for an annual short-term incentive bonus.
**Company Benefits**
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
+ **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
+ **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (***********************************************************************************************************
+ **Retirement Benefits:** Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
**EOE, including disability/vets**
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
Information Technology Professional
Technical support representative job in Cleveland, OH
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
Technical Support Services Technician
Technical support representative job in Cleveland, OH
The successful candidate in the Technical Support Services (TSS) Technician role provides technical assistance and support to clients of FIT Technologies. The TSS Technician supports, monitors, and maintains the client environment either onsite or remotely by performing day-to-day tasks and maintenance. This role relies on experience and judgment to accomplish goals and to meet standards for IT support and exemplary client service.
PRIMARY RESPONSIBILITIES
Build and maintain relationships with clients and other team members.
Perform software/hardware upgrades.
Install, maintain, and repair, desktop hardware, network equipment and PC peripherals.
Maintain daily service calls and meet requested SLA time frames based on client expectations.
Provide detailed progress updates in a timely and accurate manner.
Perform routine maintenance following company and vendor standards.
Work to ensure physical cabling infrastructure meets desired standards.
Participate in equipment liquidations.
KNOWLEDGE AND SKILL REQUIREMENTS
Display a professional, reliable, trustworthy, and positive demeanor.
Possess ability to troubleshoot, diagnose and solve problems as well as document all steps taken for resolution including use of an internal ticketing system.
Possess ability to relay technical information and instruction (written and verbal) to clients with varying ranges of technical knowledge and background.
Have organizational skills with strong orientation to detail and ability to follow-through on tasks.
Understand varying versions of Microsoft Windows, Active Directory, Microsoft 365, and Group Policy.
Have experience with Microsoft Office applications.
Comprehend networking protocols and concepts such as TCP/IP addressing, and VLANS.
Be familiar with network-based PC operating system deployment.
Possess ability to maintain confidentiality of information accessed, processed, or stored.
A+, Network+, MTA, MCSA certifications are desirable.
Able to:
work and adapt in an evolving-priority environment.
follow processes and protocols.
meet deadlines and to manage multiple tasks simultaneously.
ensure physical cabling meets desired standards.
learn software tools/applications (e.g., asset tracking and ticketing system)
WORKING CONDITIONS + REQUIREMENTS
Working conditions are normal for an office environment and will require:
Reliable transportation, valid driver's license, and valid vehicle insurance.
Local travel and occasional travel to other parts of Ohio or out of state.
May require occasional evening and weekend work.
Must be able to lift/carry 50lbs.
May occasionally require work weeks over 40 hours.
APPLICATION
To apply, submit an application online through our Career Center.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Headquartered in Cleveland, FIT Technologies is an employee-owned company (ESOP) with 160+ staff supporting clients throughout Ohio and in metropolitan areas in 30+ states across the country.
FIT Technologies offers a comprehensive benefits package including:
Health, dental, vision, life insurance
Paid time off and paid holidays
Paid Parental Leave
Employee Stock Ownership Plan
401(k) with match
Dependent Care FSA
To promote a healthy work environment and provide exemplary customer service, FIT Technologies is a non-smoking workplace and does not hire tobacco/vape users.
FIT Technologies is an equal opportunity employer and welcomes diversity in our employees. We do not discriminate and will take measures to ensure against discrimination in employment, recruitment, compensation, termination, promotions, and other conditions for any employee or job applicant on the basis of race, color, national or ethnic origin, ancestry, gender, age, religion, creed, disability, military or veteran's status, sexual orientation, gender identity or gender expression.
Auto-ApplyTechnician-Unit Support - Part Time Day - Other Adult Mixed Acuity Unit - West
Technical support representative job in Avon, OH
Provides a combination of direct patient care and unit clerical duties for the department. Administers care to designated patients under the direction of a Clinical Nurse and provides support to the patient care team. Ensures a clean and orderly environment for the patient. Provides information, directions and other assistance to physicians, patients, families, customers and vendors. May schedule tests and procedures for the patient, maintain patient records and sign patients in and out of the unit. May be responsible for the ordering, receiving and delivering of equipment and supplies for the patient care team. May be required to provide continuous observation including suicide prevention.
• High School Diploma or GED is required. CPR May be required to complete Unit Secretary training program.
• Requires previous comparable acute patient care experience or successful completion of the IU Health PCA education program.
• Requires current Basic Life Support certification through the AHA or attainment at the completion of the IU Health PCA education program. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• Requires basic knowledge of medical terminology.
• Requires knowledge of procedures and standards related to patient care activities.
• Requires knowledge of principles of infection control.
• Requires basic computer skills.
Auto-ApplyB-Level Technician
Technical support representative job in Sandusky, OH
If you are motivated and and willing to work hard we have a spot for you! COME JOIN THIS GREAT TEAM!! We offer a competitive pay scale in a great team environment. Our continued growth at all our brands have created a need to expand our technician work force. We are looking for Chrysler, Dodge, Jeep, Chevrolet as well as Honda & Toyota experience to continue to service our growing customer demands.
The Automotive Service Technician service and repairs all vehicle to manufacturer standards, he or she will also be required to complete pre delivery inspection and perform all used car inspections completed to our high service standards.
The ideal candidate has experience which may include: a high school diploma or GED, some post secondary automotive training, dealer level or large facility experience, additional certificate such as Automotive Service Excellence (ASE)
He or She must maintain a unrestricted driver's license and a clean driving record, must have a positive attitude, professional appearance, great communication skills and deliver great customer service.
Requirements:
Perform work specified on the repair order with efficiency and in accordance with manufacturers and dealership requirements.
Test drive vehicles and test components and systems, using diagnostic tools and special service equipment.
Proper diagnosis and repair of all vehicles to manufacturer and dealership requirements.
Maintain great team work with in the department with fellow technicians, good communications with service advisors and parts department.
Ability to properly document all the proper steps of repairs completed in compliance with manufacturers standards. Proper use of the dealers computer system.
Properly complete all manufacturers training requirements.
PI11631789ec64-31181-38039200
Information Technology (IT) Administrator Intern
Technical support representative job in Woodmere, OH
MarshBerry is growing! We are seeking an
IT Administrator Intern
to join our team. We have a people first, fast paced, collaborative culture with plenty of opportunity for growth. MarshBerry has been successful in achieving growth objectives because the trust our clients place in our talented team of professionals, and all MarshBerry colleagues play a critical role in directly or indirectly cultivating those trusted relationships. MarshBerry provides an environment where employees can learn, improve and realize their career goals. We offer competitive benefits, hybrid work schedules, new challenges, and learning experiences.
Job Details
Position Summary:
MarshBerry's
IT Administrator Intern
will support the IT team by assisting with key operational tasks that ensure a smooth technology experience for new hires and existing staff. This role will focus on onboarding new employees, IT asset management, refreshing computers, organizing equipment, and contributing to process improvements within the HelpDesk function. The intern will gain hands-on experience with core IT systems and tools, including Microsoft 365, Windows operating systems, networking basics, and Active Directory. This internship offers a valuable opportunity to develop technical troubleshooting skills, enhance customer service capabilities, and contribute to the efficiency of IT operations.
Responsibilities:
Support the onboarding process for new hires by preparing and configuring IT equipment
Conduct IT assets management to ensure accurate inventory and documentation
Assist with computer refresh initiatives, including setup and deployment
Help organize and maintain IT equipment storage for efficiency and accessibility
Contribute to IT process improvements
Cultivate and maintain effective relationships with potential internal/external clients, partners and stakeholders that can directly or indirectly lead to revenue generation for all MarshBerry services.
Additional projects and tasks as assigned.
Selection Criteria
Education & Experience:
Candidates that are pursuing an Associate's or Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or Management Information Systems are preferred.
Current college students at the junior and senior level preferred.
Other:
Strong attention to detail.
Strong communication, analytical, and creative thinking skills.
A customer service mindset.
Working at MarshBerry
Who We Are:
MarshBerry practices The Collaborative Way which encourages employees to adhere to these five principles: listening generously, speaking straight, being for each other, acknowledgement & appreciation, and honoring commitments. We are committed to fostering an environment of Diversity, Equity, and Inclusion. We strive to educate our current and potential employees in these areas, while continuing to promote a welcoming and inclusive environment for all.
What We Do:
MarshBerry provides consulting services in the financial services industry primarily to independent insurance agents, brokers and carriers, as well as wealth and retirement plan advisors. Our services include but are not limited to financial, operational, sales management, merger and acquisition advisory, peer-to-peer exchange and information services. We are recognized in the financial services industry for providing innovative and customized solutions to our clients, with whom we build trusted advisor relationships. At MarshBerry, our mission is to help our clients learn, improve and realize their value. Our clients credit us for providing the vision, tools, and discipline to help them reach their strategic goals.
It's one thing to be recognized as experts in our field, it is another to be noteworthy based on the sentiment and feedback of our team. MarshBerry has been recently awarded the following:
Crain's Best Employers in Ohio
The Nation's Best and Brightest in Wellness
North Coast 99
Top Work Places - The Plain Dealer
Weatherhead 100
West Michigan's Best and Brightest Companies to Work for
To learn more about MarshBerry, visit *******************
We appreciate your interest in MarshBerry. As an equal opportunity employer, your application will be considered with regard to all laws which prohibit discrimination because of race, color, sex, religion, national origin, age, disability, military status, and genetic information, and requirements to take affirmative action in the hiring of minorities, including women, veterans, and those individuals with disabilities.
Technical Support Engineer
Technical support representative job in Cleveland, OH
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Technical Support Engineer is responsible for providing advanced technical support and assistance to CrossCountry Mortgage (CCM) employees and CCM affiliates regarding software, hardware, network, and audio/visual technologies.
Job Responsibilities:
Provide escalated technical support to customers and internal teams on complex software, hardware, network, and audio/visual issues.
Diagnose, troubleshoot, and resolve technical issues through research, testing, and collaboration with other teams.
Configure, maintain, and troubleshoot audio/visual technologies such as video conferencing systems, digital signage, projectors, and sound systems.
Create and maintain detailed technical documentation and knowledge base articles for troubleshooting and resolution procedures.
Analyze customer or system requirements and specifications to develop, modify, and implement technical solutions and enhancements.
Conduct testing and quality assurance activities to ensure the functionality, security, and performance of systems and applications; design, develop, and test computer software and operating systems.
Communicate technical information effectively to non-technical customers and stakeholders, providing updates and resolutions in a timely manner.
Train customers and internal teams on new features, functionality, and best practices for software, systems, and audio/visual technologies.
Qualifications and Skills:
Bachelor's degree in Computer Science, Information Technology, related field, and/or equivalent combination of education/experience.
Experience in technical support or a similar role, with a knowledge of software, hardware, network, and audio/visual troubleshooting.
Experience configuring, maintaining, and troubleshooting audio/visual technologies such as video conferencing systems, digital signage, projectors, and sound systems.
Knowledge of programming languages, operating systems, and software applications relevant to the role.
Excellent communication and collaboration skills.
Excellent problem solving skills.
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
#LI-CCMREC
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: **********************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
Auto-ApplyTemporary Retail Sales Support
Technical support representative job in Sandusky, OH
Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 1568-Crsngs of Sandusky-maurices-Sandusky, OH 44870.
Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!
Position Overview:
Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You'll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events! As a member of our team, you'll provide excellent service to our customers and make sure the store looks great! And we'll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification.
Location:
Store 1568-Crsngs of Sandusky-maurices-Sandusky, OH 44870
Position Type:Temporary (Fixed Term)/Part time
Benefits Overview:
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Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
Auto-ApplyTechnical Support Engineer
Technical support representative job in Wooster, OH
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $22.00/Hour