Technical support representative jobs in Lexington, KY - 216 jobs
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IT Support Desk Professional
Central Business Systems 4.4
Technical support representative job in Lexington, KY
Full-time Description
Central Business Systems, Inc. is seeking a dedicated and customer-focused Support Desk professional to join our team. This role is high-visibility as it serves as the primary point of contact for client support needs. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a proactive approach to resolving technical issues and ensuring client satisfaction.
Key Responsibilities
· Serve as the first point of contact for incoming client support requests via phone, email, or ticketing system.
· Respond promptly to alerts and incidents reported by monitoring tools or clients.
· Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.
· Escalate complex issues to appropriate technical teams while maintaining ownership of client communication.
· Document all support activities, resolutions, and client interactions accurately in the ticketing system.
· Provide guidance and education to clients on best practices and system usage.
· Collaborate with internal teams to improve processes and enhance client experience.
Requirements
Qualifications:
· Education: Degree in Information Technology, Computer Science, or related field (or equivalent experience) preferred, but not required.
· Experience: 1-2 years in a technicalsupport or help desk role.
· Experience with ticketing systems and remote troubleshooting tools.
· Technical Skills: Basic knowledge of Windows and/or mac OS environments.
· Familiarity with networking fundamentals (TCP/IP, DNS, VPN).
· Strong problem-solving and analytical abilities.
· Excellent verbal and written communication skills and ability to manage multiple priorities in a remote setting.
Preferred Qualifications:
· Certifications such as CompTIA A+, Network+, or similar.
· Experience with cloud platforms (Microsoft 365, Google Workspace) and remote support tools.
$27k-34k yearly est. 54d ago
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Help Desk Technician (Nicholasville, KY)
R.J. Corman Careers 4.4
Technical support representative job in Nicholasville, KY
R.J. Corman Railroad Group is currently seeking a skilled and customer-oriented Help Desk Technician to provide top-notch technicalsupport to our clients and internal employees. As a Help Desk Technician, you will be the first point of contact for all technical issues, and your primary responsibility will be to deliver timely and effective solutions while ensuring a positive customer experience.
Responsibilities include:
Customer Support: Respond to customer inquiries, incidents, and service requests via phone, email, or ticketing system in a friendly, patient, and professional manner.
Technical Troubleshooting: Diagnose and resolve hardware, software, and network-related issues for customers and internal staff to ensure minimal disruption to their workflow.
Incident Management: Log and track all customer interactions and resolutions accurately in our help desk system, ensuring proper documentation and adherence to established procedures.
Escalation and Collaboration: Escalate complex issues to the appropriate teams and follow up on the resolution progress to ensure timely resolution. Collaborate with other IT teams and subject matter experts as needed.
User Training: Assist customers with basic software and hardware inquiries, offering step-by-step instructions and guidance to enhance their understanding and skill set.
System Maintenance: Perform routine maintenance tasks, such as software updates, security patches, and system optimizations, to ensure optimal performance and security.
Knowledge Base: Contribute to the creation and maintenance of the company's knowledge base, FAQs, and user guides to empower customers with self-help resources.
Continuous Learning: Stay up to date with the latest technologies and industry trends to improve technical skills and provide informed support to customers.
Perform other duties as needed.
Job Requirements:
Education: High school diploma or equivalent. Relevant certifications (e.g., CompTIA A+, Network+, or Microsoft Certified Professional) are a plus.
Experience: Proven experience in a technicalsupport role, help desk, or IT-related position is preferred but not required for entry-level candidates.
Technical Skills: Proficient in troubleshooting hardware and software issues, familiar with operating systems (Windows, mac OS, etc.), basic networking concepts, and productivity applications.
Communication: Strong verbal and written communication skills, with the ability to convey technical information in a clear and understandable manner.
Customer Focus: Demonstrated dedication to delivering exceptional customer service and a positive attitude when dealing with customers of varying technical expertise.
Problem-Solving: Analytical and critical thinking skills to assess and resolve technical challenges efficiently.
Multitasking: Ability to handle multiple tasks simultaneously, prioritize workload, and meet deadlines effectively.
Team Player: Collaborative and able to work well in a team-oriented environment.
Ability and willingness to travel required
Benefits: R.J Corman Railroad Group, LLC is committed to providing its employees and their families with quality benefits. R.J Corman offers health, dental, vision, voluntary short term disability, voluntary long term disability, voluntary life insurance, voluntary accident insurance, voluntary hospital indemnity insurance, voluntary identity theft protection, and flexible spending account benefits to all full-time employees. Other non-health benefits include paid holidays, paid time off, the Work-Life Balance Employee Assistance Program and a 401K retirement savings plan.
R.J. Corman Railroad is an Equal Employment Opportunity (EEO) and Affirmative Action employer that is committed to a safe and drug free work place. R.J. Corman performs pre-employment criminal background checks and substance abuse testing which includes a hair and urine drug tests to detects the presence of illegal drugs. We appreciate your cooperation in keeping R.J. Corman a safe and drug free company.
$43k-74k yearly est. 60d+ ago
IT System Support Specialist
Tate Access Floors Inc. 4.7
Technical support representative job in Lexington, KY
Job Description
Job Type: Exempt
Duration of role: Full Time
1
Reporting to: IT System Support Specialist
About Us
At Tate we are passionate about everything we do. As an independent brand operating within Kingspan Group, a global plc group of companies, Tate has been recognized worldwide as an industry leader in the development and manufacture of data center infrastructure solutions and commercial office raised access floors, for over 60 years. With revenues of over $420m and growing, Tate plays a pivotal role in offering expertise in cutting edge design engineering in order to craft solutions, by working collaboratively with clients as a trusted partner.
Tate continues to grow and expand, operating multiple manufacturing and commercial sites across the US, Europe, the Middle East, Asia, and Australia. We are excited about our fresh, dynamic, and inclusive team of experts working on new innovations and forward-thinking designs, as we remain a market leading player within our industry. We continue to invest heavily in the best available manufacturing tools and equipment needed to adhere to Tate's world class standards and in keeping with our Planet Passionate sustainability strategy, our focus is on having minimal climate impact.
We are excited to potentially welcome you as part of our team as we continue to grow on a worldwide scale.
About the Role
Reports to the Information Systems Technical Lead but works closely with the IS TechnicalSupport and IS Administrator. The IS TechnicalSupport Analyst will ensure a high-level infrastructure and end user support is given to the business.
What You'll Do
Fault-finding and maintaining servers, PC's, network infrastructure hardware and software (including laptops) used in the organization.
Provision new assets/replacement assets, maintain adequate site stock levels while ensuring accurate recording of assets within the IT Asset register.
In a business-like manner accurately log details of reported Incidents and Service Requests.
Manage, update and escalate calls to ensure Service Levels are achieved.
Analyze network metrics to ensure optimal network performance. Site contact for Circuit Analytics and network uptime.
Ensure all IT activities, including relocating IS, telephone and office equipment as requested by key personnel during business hours, strictly in accordance with Health and Safety guidelines.
Ensure all IT activities are compliant with the Kingspan IT manual, analyze current systems/activities to identify ones falling outside the Kingspan IT Manual governance are logged and either resolved or escalated where appropriate.
Document in the IT Service Desk, according to the standards of the organization, any system changes, updates, and modifications released while carrying out the role.
Analyze current systems and technology solutions, develop solutions for performance optimization and integration to increase productivity.
Undertake any training provided by the organization.
Be an ambassador for the IS department, actively promoting the use of IS toolsets where applicable within the business.
Possess an enthusiastic, energetic, and can-do approach to customer service and solution delivery.
Some of the hours' support work will be expected while carrying out this role.
Additional Expectations
Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy.
Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands.
Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System.
Report compliance concerns, issues, and failures. Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service.
Participate in training as required.
What You'll Bring
A bachelor's degree in information systems or related field with at least 2 years' experience in a similar role in a corporate environment.
Fundamental understanding of Active Directory User administration
Strong understanding of the O365 Suite, Exchange Online, O365 Administration, Azure
Minimum two years in an ITIL Ticketing system, managing, creating and solving Issus/Requests within an outlined and timely manner.
In depth experience in desktop support for Windows 10/11, IOS, Android and printers.
Fundamental understanding of Network troubleshooting, able to identify reasons for loss in connectivity and slowness and solve with relevant solutions.
Have a working knowledge of Windows server.
Have a working knowledge of O365, including managing and maintaining SharePoint and OneDrive.
Must have excellent time management and communication skills, with the ability to work as part of a team or on own initiative.
Must demonstrate a good attitude to work and be flexible to challenges and changes.
Full driving License with the ability to travel as and when required. Desirable Candidate Requirements:
Desirable Candidate Requirements:
Microsoft scripting technologies including PowerShell, VBA, and VBScript.
Advanced Windows Server.
Knowledge and experience of Microsoft SQL (DBA and/or T-SQL).
Advanced knowledge of Citrix and/or Windows Terminal Services.
Back-end web-based technologies.
What You'll Get
Pay range: $60,000 USD to $80,000 USD. This role is eligible for a discretionary bonus.
Career Scope and Advancement:
As we grow, new positions and career opportunities arise, offering accelerated paths for the right candidates, locally and globally.
World of Wellness
Philosophy: We empower you to take charge of your health and well-being. You'll have access to a wide range of medical, dental, and vision benefits, along with personalized guidance from a “Health Advocate.” We also offer other supplemental options, including 401k, legal, disability, and theft insurance, to ensure your financial wellness.
Corporate Social Responsibility:
Through Planet Passionate we are determined to reduce our manufacturing carbon (CO2e) emissions to as close to zero as technically possible, together with halving carbon intensity in our primary supply chain. We are very involved in our community, and you will have ample opportunities to support us in creating a better world.
Skills Development:
Given the dynamic pace of our business and a strong collaborative environment, your new role will be diverse and multifaceted - allowing you to be more versatile and develop a broader skill set.
Mentorship and development:
At Tate, we don't believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future.
Culture:
We have a great team culture, highly collaborative, supportive, and social. Together we innovate, collaborate, take ownership, and strive for excellence.
Stay connected with us on
LinkedIn
for insights into life at Tate. Join us in our mission to make a difference through exceptional solutions.
Tate Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics. We are committed to providing reasonable accommodations to qualified individuals with disabilities. Employment may be contingent upon completion of post-offer requirements in accordance with applicable law.
$60k-80k yearly 6d ago
Computer Field Technician
Bc Tech Pro 4.2
Technical support representative job in Lexington, KY
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$26k-34k yearly est. 9h ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support representative job in Georgetown, KY
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$52k-71k yearly est. 12d ago
Customer Support Representative
Culligan 48Mn
Technical support representative job in Versailles, KY
Benefits:
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Benefits/Perks
Medical insurance
Dental insurance
Vision insurance
401K retirement with company match
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events
Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Qualifications
High school diploma or GED
Minimum of two years of customer service experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $17.00 - $22.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
$17-22 hourly Auto-Apply 60d+ ago
Desktop Support
Ustechsolutions
Technical support representative job in Harrodsburg, KY
Respond to and resolve user problems with hardware, software and/or services for all desktop computing equipment -
Install and upgrade equipment and software -
Identify recurring issues, document and escalate to appropriate personnel -
Representtechnical bridge between technology groups and business units -
Make recommendations for improvement in processes and procedures -
Follow existing processes and use standard methodologies to carry out assigned tasks -
May be required to maintain inventory supplies -
Participate on cross-technology teams
- Performs other related duties as assigned by management Educational Requirements:
- Associates degree required, Bachelor's degree preferred.
No preference for field. Required Years and Area of Experience (minimum required for consideration): - 3+ years of relevant experience Required Skills: (MUST possess)
- Strong troubleshooting skills
- Documentation skills
- Good oral and written communication skills
- Problem solving skills
- Ability to work independently or as part of a team
- Proficient in hardware system components, component and peripheral (printers, scanner, wireless handhelds) replacement
- Active Directory
- Office (Excel, Outlook Email and Calendaring, Power point, Access)
- Proficient in installation, navigation, and support of Microsoft Operating systems
Preferred Skills:
- Strong knowledge on use and architecture of client management systems; Remedy, Altiris, Dame ware, Client WebJet Admin - Search functionality - Registry - User Profiles - Permissions - Strong Remote Support skills and familiarity with remote support tools - Candidate should possess general knowledge/skills in Network components and topology; - Protocols -TCP/IP - Wireless communication and authentication protocols (PEAP) - Client configurations - Remote Access - LAN/WAN - Microsoft Project and Visio - Clarify - Adobe Shortlisting Preference: All Qualified Manager
Additional Information
All your information will be kept confidential according to EEO guidelines.
$40k-56k yearly est. 60d+ ago
IT Support
Impact Employment Solutions
Technical support representative job in Lexington, KY
The Job Shop and Technical Staffing is looking to hire IT Support in the Lexington, KY area.
If you are interested please give us a call at ************ to discuss more details!
Click "Let's get started" to apply now!
EOE
$41k-66k yearly est. 1d ago
Accepting Resumes for Future Openings: IT Support Specialist
Activate Games 4.7
Technical support representative job in Lexington, KY
Activate is a fast growing location based entertainment company. The parent company of Activate America also owns Breakout Games, the largest escape game company in the US, and a couple other smaller concepts. Activate currently has 20 locations open in the US, but with several more under construction. Activate and related companies are heavy on network connected electronics and the IT Support Specialist (salaried) will be in instrumental in the ongoing success of the company.
Job Functions:
Provide general IT support to employees across all locations
Assist in the management of employee onboarding and offboarding with services and systems.
Administer and monitor IT infrastructure and systems, including networks, cameras, phone systems, cloud environments, identity providers, and endpoints.
Support the construction and opening of new store locations through provisioning of technology and system onboarding (some travel expected)
Administer cloud services and systems. Including customer-facing support portals, internal support portals, booking software, and point-of-sale software.
Develop, maintain and optimize communication and support integrations with Activate Canada and other external partners, including scheduling of IT system maintenance.
Assist in the development of internal tools, scripts, and automations.
Assist in the research and development of new technology solutions for Activate Games.
Coordinate and collaborate with other internal technical teams to develop and maintain IT policies and processes to improve workflows and efficiency.
Work alongside other IT staff or other teams with other brands as needed (at the discretion of the director)
Assist in the monitoring and deploying of cybersecurity tools and phishing campaigns, including end-user training, and recovery.
Limited on-call and after hours work will be required.
Other duties as assigned
Depending on the strengths of the candidate, this position may work an alternative weekly schedule (Wed-Sun or similar).
$23k-32k yearly est. Auto-Apply 60d+ ago
IT Site Support Specialist - Manufacturing
Honeywell 4.5
Technical support representative job in Danville, KY
Fantastic career opportunity as an IT Site Support Specialist in Danville, KY, Corporate Information Technology. You will report directly to our Sr IT Supervisor and you'll work out of our Danville, KY location on a 100% Onsite M-F work schedule. In this role, you will impact the technological landscape of Honeywell, driving us to new heights of efficiency and competitiveness. Your deep expertise and innovative problem-solving skills will not only ensure the stability and efficiency of our IT infrastructure but also serve as a guiding light for our entire team.
KEY RESPONSIBILITIES
* Provide expert-level support and guidance to customers, resolving complex inquiries and issues.
* Act as a subject matter expert, maintaining in-depth product knowledge to assist in product improvement.
* Collaborate with cross-functional teams to identify and communicate customer feedback for product enhancements.
YOU MUST HAVE
* Experience in window systems and networking troubleshooting.
* 2-plus years of experience in IT customer support or a related role.
* Strong problem-solving skills and the ability to remain calm under pressure.
* Proficiency in using customer support software and tools.
WE VALUE
* Associate's or Bachelor's degree in IT or a related field.
* Experience working with and troubleshooting printers and label printers.
* Experience providing expert-level customer support.
* Excellent interpersonal and communication skills, both written and verbal.
* Ability to manage multiple priorities and adapt to changing circumstances.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: ******************************
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting date: 12/4/2025
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: *******************************
$32k-62k yearly est. 46d ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Technical support representative job in Frankfort, KY
The Tier 2 TechnicalSupport Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technicalsupport.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$31k-53k yearly est. 45d ago
Assistive Technology Professional (ATP)
Reliable Medical 4.3
Technical support representative job in Lexington, KY
Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, career satisfaction and work-life balance to our team members. We aspire to bring our mission to new communities and to reinvest our growth into improving lives, treating one another and our customers, like family.
Job Summary
As an Assistive Technology Professional (ATP) at Reliable Medical, you will play a pivotal role in enhancing the quality of life for individuals with disabilities or medical conditions by evaluating, recommending, and customizing assistive technologies. Your expertise will directly contribute to enabling our clients to achieve greater independence and improved daily functioning. You will collaborate with interdisciplinary teams and leverage your technical and clinical knowledge to provide tailored solutions that meet our clients' unique needs.
Essential Functions
Assessment and Evaluation: Conduct comprehensive assessments of clients' functional abilities, limitations, and assistive technology needs. Collaborate with clients, their families, and healthcare professionals to gather relevant information and understand specific requirements. Utilize standardized assessment tools and clinical observations to identify suitable assistive technology solutions.
Recommendation and Customization: Based on assessments, recommend appropriate assistive technology devices and solutions that align with clients' goals and capabilities. Customize and adapt existing technologies to ensure a precise fit and optimal functionality for each individual. Stay up-to-date with the latest advancements in assistive technology and integrate them into your recommendations.
Technical Expertise: Possess a deep understanding of a wide range of assistive technologies, including mobility devices, communication aids, environmental control systems, adaptive computer software, and more. Configure, calibrate, and troubleshoot assistive technology devices to ensure seamless operation. Provide technical training to clients, caregivers, and healthcare professionals on the proper use and maintenance of assistive technology solutions.
Documentation and Reporting: Maintain accurate and detailed records of client assessments, recommendations, and customization processes. Prepare comprehensive reports outlining assessment findings, recommended solutions, and rationale for each case. Collaborate with administrative teams to ensure timely documentation and billing procedures.
Collaboration and Communication: Work closely with multidisciplinary teams, including occupational therapists, physical therapists, speech-language pathologists, and physicians, to create holistic care plans. Communicate effectively with clients, their families, and caregivers to explain the benefits and functionalities of recommended assistive technologies.
Continuing Education and Training: Stay current with industry trends, advancements, and best practices in assistive technology through ongoing professional development. Attend conferences, workshops, and training sessions to expand your knowledge and skills.
Minimum Requirements
Certification as an Assistive Technology Professional (ATP) by the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) is a requirement.
Proven experience in assessing, recommending, and customizing assistive technology solutions for individuals with disabilities or medical conditions.
Strong technical aptitude and familiarity with a wide range of assistive technology devices and software.
Excellent communication skills, both written and verbal, to interact with clients, families, and interdisciplinary teams.
Problem-solving mindset with the ability to adapt solutions to meet individual needs.
Empathy, patience, and a client-centered approach to deliver exceptional care.
Our Commitment To You
Comprehensive Health Coverage
Unlimited Paid Time Off
Professional Development Opportunities
Retirement Savings Plan
Wellness Programs
Inclusive and Diverse Workplace
Volunteer Opportunities
Employee Recognition Programs
Service Awards
Parental and Childbirth Leave
Join our team at Reliable Medical and make a meaningful impact on the lives of individuals who rely on assistive technology to enhance their independence and well-being. Apply your expertise to provide innovative solutions that transform lives and contribute to a more inclusive society. Apply today, and join a team that sincerely values your skills and dedication!
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
$91k-122k yearly est. 60d+ ago
IT Site Support Specialist - Manufacturing
The Team and Product
Technical support representative job in Danville, KY
Fantastic career opportunity as an IT Site Support Specialist in Danville, KY, Corporate Information Technology. You will report directly to our Sr IT Supervisor and you'll work out of our Danville, KY location on a 100% Onsite M-F work schedule.
In this role, you will impact the technological landscape of Honeywell, driving us to new heights of efficiency and competitiveness. Your deep expertise and innovative problem-solving skills will not only ensure the stability and efficiency of our IT infrastructure but also serve as a guiding light for our entire team.
YOU MUST HAVE
Experience in window systems and networking troubleshooting.
2-plus years of experience in IT customer support or a related role.
Strong problem-solving skills and the ability to remain calm under pressure.
Proficiency in using customer support software and tools.
WE VALUE
Associate's or Bachelor's degree in IT or a related field.
Experience working with and troubleshooting printers and label printers.
Experience providing expert-level customer support.
Excellent interpersonal and communication skills, both written and verbal.
Ability to manage multiple priorities and adapt to changing circumstances.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit:
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The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting date: 12/4/2025
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell:
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KEY RESPONSIBILITIES
Provide expert-level support and guidance to customers, resolving complex inquiries and issues.
Act as a subject matter expert, maintaining in-depth product knowledge to assist in product improvement.
Collaborate with cross-functional teams to identify and communicate customer feedback for product enhancements.
$31k-52k yearly est. Auto-Apply 46d ago
Desktop Support
Stratacuity
Technical support representative job in Frankfort, KY
The positions will be located at 275 East Main Street, Frankfort KY 40601 and 200 Mero Street, Frankfort KY 40601. The technicians will provide support for multiple agencies in downtown Frankfort. The preferred candidate would need the following: * Excellent customer service and communication skills
* Computer equipment configuration, setup, and installation
* Experience in ticketing software (preferably ServiceNow)
* Ability to work under pressure
* Hardware and software experience
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employee Type:
Contract
Location:
Frankfort, KY, US
Job Type:
Date Posted:
January 15, 2026
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$42k-60k yearly est. 1d ago
Technical Support Analyst
Irium
Technical support representative job in Berea, KY
Job Details:
Berea - Kentucky- USA
Salary Range: $62.000 annual gross (Compensation could be higher/lower based on experience, education and skill set)
Qualifications:
Bachelor's degree in Computer Information Systems or related field.
+1 year of experience in working in an IT help desk, support, or customer service role
Knowledge of any ticketing system.
Understanding of IT technology such as computer hardware, Microsoft products (Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Windows 7/10/11, etc.).
Strong customer service skills.
Basic technical knowledge, problem solving skills and troubleshooting focused on computer hardware, mobile devices, and networking.
Effective written and verbal communication skills.
Responsabilities:
Supporting associates with the setting up or replacing of new workstations and processing then documenting tasks or tickets.
Provide timely Level I technicalsupport for all onsite and remote end-users focusing on excellent customer service.
Triage, process, communicate, escalate, and resolve all assigned level I tickets through the IT helpdesk ticketing system.
Initiate and schedule with vendor to replace or fix hardware issues.
Maintain and process changes of user accounts and computers within Active Directory and archiving of user data.
Set up and configure new Windows desktop/laptops or mobile devices for new hires.
Minimum hardware troubleshooting that includes workstations, mobile devices, and peripheral devices (printers, keyboards, monitors, mouse, etc.).
Install, configure, and support all enterprise application such as Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Teams) and Adobe Creative Suite.
Participate in meetings and projects or tasks by IT management.
$31k-53k yearly est. Auto-Apply 60d+ ago
Technical Support Analyst
Irium-Mexico
Technical support representative job in Berea, KY
Job Description
Job Details:
Berea - Kentucky- USA
Salary Range: $62.000 annual gross (Compensation could be higher/lower based on experience, education and skill set)
Qualifications:
Bachelor's degree in Computer Information Systems or related field.
+1 year of experience in working in an IT help desk, support, or customer service role
Knowledge of any ticketing system.
Understanding of IT technology such as computer hardware, Microsoft products (Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Windows 7/10/11, etc.).
Strong customer service skills.
Basic technical knowledge, problem solving skills and troubleshooting focused on computer hardware, mobile devices, and networking.
Effective written and verbal communication skills.
Responsabilities:
Supporting associates with the setting up or replacing of new workstations and processing then documenting tasks or tickets.
Provide timely Level I technicalsupport for all onsite and remote end-users focusing on excellent customer service.
Triage, process, communicate, escalate, and resolve all assigned level I tickets through the IT helpdesk ticketing system.
Initiate and schedule with vendor to replace or fix hardware issues.
Maintain and process changes of user accounts and computers within Active Directory and archiving of user data.
Set up and configure new Windows desktop/laptops or mobile devices for new hires.
Minimum hardware troubleshooting that includes workstations, mobile devices, and peripheral devices (printers, keyboards, monitors, mouse, etc.).
Install, configure, and support all enterprise application such as Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Teams) and Adobe Creative Suite.
Participate in meetings and projects or tasks by IT management.
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$31k-53k yearly est. 8d ago
Member Solutions Representative
Commonwealth Credit Union 4.2
Technical support representative job in Frankfort, KY
Our goal is to be an Employer of Choice, and it takes all of us to achieve this. That's why all Commonwealth Credit Union Team Members are expected to live our Team 1 culture in all facets of their position. Our team is committed to ‘bettering lives through our passion to serve' and this includes everyone - from our team members to the people in the communities we serve. We do this best when we appreciate each other for our differences, foster connections, and ensure an inclusive environment where everyone can thrive and be successful.
The Member Solutions Representative is an entry level position in our Member Solutions team. This role is responsible for managing and resolving overdrawn and negative accounts to ensure timely payment and minimize financial losses for the credit union.
This role involves contacting members to discuss their outstanding debts, negotiating payments plans, and providing support to help them meet their financial obligations. This role is expected to work closely with the leadership team and other team members to achieve departmental goals and maintain positive working relationships.
The Member Solutions Representative must be able to handle sensitive information with confidentiality and professionalism. A basic understanding of financial principles and debt collection practices is a must to meet compliance guidelines, and a results-focused attitude with a commitment to providing excellent member service.
The duties of a Member Solutions Representative include, but are not limited to:
Maintaining regular communication with members, team members, and leaders. Sharing insights and updates on accounts to help the team stay informed and make better decisions.
Proficiently using all resources to make contact, documenting accounts with detailed notes for follow up and tracking purposes.
Listening to members and noticing "trigger" words for possible assistance options, such as workouts and forbearance.
Negotiating payment plans and settlements to reduce financial losses.
Staying readily available for calls and providing exceptional member service to internal and external members.
Maintaining acceptable scores on quality assurance audits based on credit union standards for service and is open to feedback to better the member experience.
Displaying acceptable knowledge of credit union products and services. Ensuring that all collection activities adhere to regulatory and compliance requirements, including Fair Debt Collection Practices Act (FDCPA).
Working closely with others and the leadership team to develop and implement strategies for lowering delinquency and charge-offs.
Actively pursuing development opportunities including, but not limited to, attending conferences, acquiring certifications, completing learning courses, or engaging in both internal and external leadership programs.
Additional requirements:
Must be able to work on Saturdays
Must be service oriented and enjoy working with the public
Must work effectively under stress and be able to meet tight deadlines
$34k-39k yearly est. 32d ago
Help Desk Technician (Nicholasville, KY)
R.J. Corman 4.4
Technical support representative job in Nicholasville, KY
R.J. Corman Railroad Group is currently seeking a skilled and customer-oriented Help Desk Technician to provide top-notch technicalsupport to our clients and internal employees. As a Help Desk Technician, you will be the first point of contact for all technical issues, and your primary responsibility will be to deliver timely and effective solutions while ensuring a positive customer experience.
Responsibilities include:
* Customer Support: Respond to customer inquiries, incidents, and service requests via phone, email, or ticketing system in a friendly, patient, and professional manner.
* Technical Troubleshooting: Diagnose and resolve hardware, software, and network-related issues for customers and internal staff to ensure minimal disruption to their workflow.
* Incident Management: Log and track all customer interactions and resolutions accurately in our help desk system, ensuring proper documentation and adherence to established procedures.
* Escalation and Collaboration: Escalate complex issues to the appropriate teams and follow up on the resolution progress to ensure timely resolution. Collaborate with other IT teams and subject matter experts as needed.
* User Training: Assist customers with basic software and hardware inquiries, offering step-by-step instructions and guidance to enhance their understanding and skill set.
* System Maintenance: Perform routine maintenance tasks, such as software updates, security patches, and system optimizations, to ensure optimal performance and security.
* Knowledge Base: Contribute to the creation and maintenance of the company's knowledge base, FAQs, and user guides to empower customers with self-help resources.
* Continuous Learning: Stay up to date with the latest technologies and industry trends to improve technical skills and provide informed support to customers.
* Perform other duties as needed.
Job Requirements:
* Education: High school diploma or equivalent. Relevant certifications (e.g., CompTIA A+, Network+, or Microsoft Certified Professional) are a plus.
* Experience: Proven experience in a technicalsupport role, help desk, or IT-related position is preferred but not required for entry-level candidates.
* Technical Skills: Proficient in troubleshooting hardware and software issues, familiar with operating systems (Windows, mac OS, etc.), basic networking concepts, and productivity applications.
* Communication: Strong verbal and written communication skills, with the ability to convey technical information in a clear and understandable manner.
* Customer Focus: Demonstrated dedication to delivering exceptional customer service and a positive attitude when dealing with customers of varying technical expertise.
* Problem-Solving: Analytical and critical thinking skills to assess and resolve technical challenges efficiently.
* Multitasking: Ability to handle multiple tasks simultaneously, prioritize workload, and meet deadlines effectively.
* Team Player: Collaborative and able to work well in a team-oriented environment.
* Ability and willingness to travel required
Benefits: R.J Corman Railroad Group, LLC is committed to providing its employees and their families with quality benefits. R.J Corman offers health, dental, vision, voluntary short term disability, voluntary long term disability, voluntary life insurance, voluntary accident insurance, voluntary hospital indemnity insurance, voluntary identity theft protection, and flexible spending account benefits to all full-time employees. Other non-health benefits include paid holidays, paid time off, the Work-Life Balance Employee Assistance Program and a 401K retirement savings plan.
R.J. Corman Railroad is an Equal Employment Opportunity (EEO) and Affirmative Action employer that is committed to a safe and drug free work place. R.J. Corman performs pre-employment criminal background checks and substance abuse testing which includes a hair and urine drug tests to detects the presence of illegal drugs. We appreciate your cooperation in keeping R.J. Corman a safe and drug free company.
$43k-74k yearly est. 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support representative job in Georgetown, KY
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$26k-34k yearly est. 12d ago
Customer Support Representative
Culligan 48Mn
Technical support representative job in Versailles, KY
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Benefits/Perks
Medical insurance
Dental insurance
Vision insurance
401K retirement with company match
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events
Job Summary
Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Qualifications
High school diploma or GED
Minimum of two years of customer service experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
About Culligan
As the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
$29k-37k yearly est. 6d ago
Learn more about technical support representative jobs
How much does a technical support representative earn in Lexington, KY?
The average technical support representative in Lexington, KY earns between $26,000 and $45,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.
Average technical support representative salary in Lexington, KY