Technical support representative jobs in Louisville, KY - 1,000 jobs
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IT Help Desk
Kellymitchell Group 4.5
Technical support representative job in Louisville, KY
Our client is seeking an IT Help Desk to join their team! This position is located in Louisville, Kentucky.
Handles Level 1 inbound calls/chats and accurately log interactions within the company's incident management system
Conducts appropriate diagnosis/troubleshooting to resolve known conditions
Escalates problem tickets within department guidelines when unable to resolve
Maintains a basic understanding of supported hardware and software, as well as any corresponding operational procedures
Assists with alerts and self- service incidents
Follows up on unresolved incidents
Desired Skills/Experience:
1+ years of customer service experience
Flexible work schedule
Organization skills
Strong oral and written communication skills
Problem solving ability
Entry level understanding of computer concepts such as: PC fundamentals and Operating systems
Preferred: A+, CCNA, or Net + Certifications
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position starting at $35,000 - 40,000. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
$35k-40k yearly 5d ago
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Helpdesk Technician
The Southern Baptist Theological Seminary 3.3
Technical support representative job in Louisville, KY
The Helpdesk Technician is responsible for troubleshooting, installing, and maintaining technology equipment such as computers, printers, and projectors. This position will also provide software support to faculty, staff, and students, particularly focusing on in person assistance.
ESSENTIAL JOB FUNCTIONS
The employee in this position will have the following primary job functions:
Provide Tier 1 technicalsupport for the Seminary's faculty, staff, and students
Set up, deploy, and repair faculty and staff workstations and laptops
Troubleshoot in-class technical issues
Facilitate, edit, and publish weekly recordings of select classes
Run, terminate, trace, and test network cabling
Assist Helpdesk Specialist with regular testing of technology infrastructure
Perform other duties assigned by supervisor
EDUCATION AND EXPERIENCE
The ideal person in this position will have experience solving technical issues with computers, printers, projectors, and software issues on Windows and mac OS operating systems. Recognized industry certifications (A+, Network+, Security+) are also preferred.
SUPERVISION
The person in this position will supervise no one.
The person in this position will report to the Associate Director of Technology Support.
WORK ENVIRONMENT
The person in this position will work in a typical office environment.
EQUIPMENT
The person in this position will use the following equipment: computer, phone, standard office technology.
$26k-30k yearly est. Auto-Apply 41d ago
Account - Technical Support Specialist
Electrolux Professional 4.3
Technical support representative job in Louisville, KY
At Electrolux Professional Group we hire to meet needs beyond tomorrow
UNLOCK YOUR POTENTIAL At Electrolux Professional Group, we believe potential powers progress. We're not searching for perfection-we're looking for people with the right mindset. If you're curious, resilient, and ready to grow, you'll find the space to lead, innovate, and together with us Meet the needs beyond tomorrow.
https://www.electroluxprofessionalgroup.com/en/join-us/
WHAT'S NEEDED FOR YOU TO THRIVE
Strong organizational skills with the ability to manage multiple tasks and priorities.
Excellent verbal and written communication skills.
Friendly, professional demeanor with a customer-focused attitude.
Basic technical troubleshooting ability and willingness to learn new systems.
Proficiency in Microsoft Office Suite and Excel
Spanish Speaking preferred but not required.
High school diploma or equivalent required; associate or bachelor's degree preferred.
1-2 years of experience in account management, customer service, or technicalsupport.
OUR CULTURE IN 4 WORDS Be Customer Obsessed. Build Trust. Be Bold. Act Sustainably. (We're building it every day - and we'd love your help.)
WHAT'S IN IT FOR YOU Trust, ownership, and the opportunity to grow • Be part of a company grounded in customer focus, sustainability leadership, innovation, and social impact. We aim to Meet Needs Beyond Tomorrow • The possibility to work hybrid and build a flexible worklife balance • Be part of an industry shift that makes a difference - in how people live, cook, clean, care, and serve • Plus: country-specific perks and benefits designed to support your well-being.
WHAT YOU'LL BE DOING
Serve as the primary point of contact for assigned accounts, ensuring customer satisfaction.
Communicate clearly and professionally through email, phone, and other channels.
May be required to take inbound calls in a call center environment to assist customers.
Perform light troubleshooting for technical issues and escalate when necessary.
Dispatch service calls and coordinate with field technicians to ensure timely resolution.
Monitor and manage service tickets, ensure accurate documentation and follow-up.
Collaborate with internal teams to address customer needs and resolve issues efficiently.
Provide regular updates and reports to management on account status and service performance.
$31k-60k yearly est. Auto-Apply 7d ago
IT Support Desk Professional
Central Business Systems Inc. 4.4
Technical support representative job in Louisville, KY
Job DescriptionDescription:
Central Business Systems, Inc. is seeking a dedicated and customer-focused Support Desk professional to join our team. This role is high-visibility as it serves as the primary point of contact for client support needs. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a proactive approach to resolving technical issues and ensuring client satisfaction.
Key Responsibilities
· Serve as the first point of contact for incoming client support requests via phone, email, or ticketing system.
· Respond promptly to alerts and incidents reported by monitoring tools or clients.
· Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.
· Escalate complex issues to appropriate technical teams while maintaining ownership of client communication.
· Document all support activities, resolutions, and client interactions accurately in the ticketing system.
· Provide guidance and education to clients on best practices and system usage.
· Collaborate with internal teams to improve processes and enhance client experience.
Requirements:
Qualifications:
· Education: Degree in Information Technology, Computer Science, or related field (or equivalent experience) preferred, but not required.
· Experience: 1-2 years in a technicalsupport or help desk role.
· Experience with ticketing systems and remote troubleshooting tools.
· Technical Skills: Basic knowledge of Windows and/or mac OS environments.
· Familiarity with networking fundamentals (TCP/IP, DNS, VPN).
· Strong problem-solving and analytical abilities.
· Excellent verbal and written communication skills and ability to manage multiple priorities in a remote setting.
Preferred Qualifications:
· Certifications such as CompTIA A+, Network+, or similar.
· Experience with cloud platforms (Microsoft 365, Google Workspace) and remote support tools.
$27k-34k yearly est. 4d ago
Computer Field Tech Position- Louisville KY
BC Tech Pro 4.2
Technical support representative job in Louisville, KY
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Patient Support Representative
Knipper 4.5
Technical support representative job in Louisville, KY
YOUR PASSION, ACTIONS & FOCUS is our Strength
Become one of our Contributors
Join the Caretria Team!
The Patient SupportRepresentativesupports patients and healthcare providers through inbound and outbound telephone support, as well as administrative functions.
Responsibilities
Support inbound and outbound phone lines for the pharmacy
Answer calls, emails and/or other requests from patients and/or healthcare providers while meeting or exceeding service level goals
Able to balance priorities, working with team members, between inbound calls, responding to inbound email requests and making outbound calls to messages left on voicemail
Accurately and completely capture information and update systems appropriately
Be flexible, organized and able to comply with constantly changing program business rules
Investigate issues that cannot be resolved at the time of the initial call and follow through until issue resolution
Provide first call resolution where possible. Demonstrate the ability to triage or escalate calls when first call resolution cannot be performed to the patient's satisfaction.
Provide availability, tracking and shipping information for patient's medication as needed
Respond to program inquiries from patients, authorized representatives, healthcare providers, patient advocates and caregivers in a prompt, courteous and professional manner ensuring compliance with state and federal regulations.
Report adverse events/product complaint inquires received in accordance with standard operating procedures and current good manufacturer practices.
Execute day-to-day operations specific to the assigned program(s).
Maintain patient confidentiality at all times.
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
MINIMUM JOB REQUIREMENTS:
High school diploma or equivalent
Two (2) years of work experience in a customer service or customer focused role
Must have proven ability to provide consistently high-quality of service
PREFERRED EDUCATION AND EXPERIENCE:
Associate Degree or technical school training in a related field
One (1) year of work experience in pharmacy, managed care, Medicaid and/or Medicare organizations, pharmaceutical and/or biotech manufacturer, insurance, medical office, or related field
Experience with HIPAA and patient services
Bi-lingual, English and Spanish
KNOWLEDGE, SKILLS & ABILITIES:
Demonstrated empathy and compassion
Excellent verbal and written communication skills
Excellent organization skills and detail oriented
Balance multiple priorities to meet expected response deadlines
Adaptable, flexible and readily adjust to changing situations
Ability to work independently and as a member of a team
Ability to comprehend and apply basic math principles
Ability to apply logical thinking when evaluating practical problems
Ability to present information and respond to questions from stakeholders
Ability to interact with a diverse group
Ability to listen and demonstrate a high degree of empathy
Demonstrated computer skills includes Microsoft Word, Excel, and Outlook
Display tact and diplomacy in response to unfavorable or negative situations
Demonstrated sensitivity and understanding when speaking with patients
Demonstrated passion for speaking with people in an outgoing way
PHYSICAL DEMANDS:
Location of job activities 100% inside
Extensive manual dexterity (keyboarding, mouse, phone)
Constant use of phone for communication
Noise and/or vibrations exposure
Frequently reach (overhead), handle, and feel with hands and arms
Sit for prolonged periods of time
Occasionally stoop, kneel, and crouch
Occasionally lift, carry, and move up to 25 pounds
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$27k-33k yearly est. Auto-Apply 2d ago
Technical Support Specialist (Hybrid in Louisville, KY)
Resultant
Technical support representative job in Louisville, KY
Resultant is an outcomes-focused consulting firm committed to helping clients make technology a strategic asset and use data to guide better decisions. But we're not just data and tech experts; we are problem solvers and industry experts who work alongside our clients to help them achieve their mission.
We don't solve problems
for
our clients. We solve problems
with
them.
We take the time to deeply understand goals and roadblocks to drive toward outcomes that serve organizations, people, and communities. Through outcomes driven by data analytics, technology solutions, digital transformation, and beyond, our team works with clients in both the public and private sectors to solve their most complex challenges. We start by learning as much as we can about who they are, how they work, and what they're striving for so we can feel their problems as our own. Partnering with our clients means their desired outcomes are always top of mind, their challenges and strengths guiding our efforts. We build client-focused relationships before we build unique solutions that blaze past expectations.
Originally founded in Indianapolis in 2008, Resultant now employs more than 450 team members who operate remotely and from offices and hubs around the United States including Indianapolis, IN; Fort Wayne, IN; Denver, CO; Atlanta, GA; and Dallas, TX.
We're Resultant. Clients partner with us to see a difference. People join us to make one.
Job Description
To help continue our rapid growth and solve our clients' toughest problems, we need a TechnicalSupport Specialist in Louisville, KY to join the team. If you love to solve problems and add value, please consider what your typical days might look like…
You will provide amazing support to our clients, greatly exceeding their experience of what anyone else has ever done for them.
You will escalate customer support requirements as appropriate, communicating relevant information (such as criticality and timeliness), and confirming acceptance of the escalated issue.
You will prepare desktops, laptops and miscellaneous hardware for customers.
You will keep customer documentation up-to-date and accurate.
You will deliver assigned operational and project commitments to customers, utilizing the entire customer team as necessary and as agreed with the Customer Team Lead.
You will perform customer maintenance activities on behalf of the customer team.
You will monitor the customer team's assigned alerts in conjunction with the live helpdesk and respond appropriately.
You will work collaboratively with teams of smart, thoughtful people to best meet the needs of our clients.
You will demonstrate the ability to organize, prioritize, plan and deliver your work and commitments in a timely manner.
Qualifications
Some of the qualifications and skills we are expecting include the following:
You should possess excellent communication and customer service skills, both written and oral
You should be able to explain technical challenges and solutions to just about anyone, regardless of their background
You should be willing to participate in an on-call rotation and provide after-hours support as necessary
We require at least 1-3 years of experience as a Desktop Support Specialist or similar role
Prior experience working for a Managed Service Provider (MSP) is preferred
Must live in or around the Louisville, KY area and be willing to work a hybrid schedule with some days onsite
Must be legally authorized to work in the United States for any employer without sponsorship
We expect that you will be able perform the following tasks daily:
Servers: Active Directory, File Permissions, Domain, Backups, Antivirus
Network: Firewalls, Switches, Wireless, Voice, DHCP, TCP/IP, DNS, VPN
Computers: Computer Replacement, IPCONFIG details, Joint to Domain, Printer Installs, Antivirus
User Support: User Profile Migrations, Outlook Setup, Mobile Device Setup (email)
Applications and Products: Office 365, SharePoint, QuickBook
Additional Information
What you should know about Resultant:
Rezzers are humble, hungry, and smart. We solve big problems, serve lots of clients, and are entirely committed to delivering transformative outcomes.
Rezzers are team players, deeply dedicated to the mission of the organization and to helping everyone around us be successful.
Resultant compensates well, rewarding performance that delivers positive outcomes for our clients and ensuring incentives are aligned to achieve our goals.
Resultant leaders work hard, serving as a shining example of what it means to be a great Rezzer. They are servant leaders, helping their team to be successful in all possible ways.
We have a great benefits package including unlimited vacation, significant 401k contributions, and several opportunities to develop yourself.
We pride ourselves in having the best talent in the industry and hope that you're up for the challenge!
What our team members say about us…
“I love our true empathy and concern for our clients, it's very rare and appreciated. It is a pleasure to be a part of an organization like Resultant.”
“I learn something new every single day, and I feel like I'm a part of building an organization that has legs. I appreciate that I'm consistently humbled by the talent and caliber of our team.”
“The culture of the company is amazing, and the climate of my team is great. The benefits that employees are offered are better than competitors, and the one-on-one presence that my team lead gives is extremely beneficial to me.”
All qualified applicants will receive consideration for employment without regard to age, color, sex, disability, national origin, race, religion, or veteran status.
Equal Opportunity Employer
$31k-52k yearly est. 8d ago
Technical Support Specialist I - Control 4
Resideo
Technical support representative job in Louisville, KY
Reporting to a TechnicalSupport Supervisor, the TechnicalSupport Specialist will act as a critical resource for Control4 customers in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected ecosystem. The Control4 TechnicalSupport Specialist will handle technical inquiries, installation guidance, troubleshooting, configuration support, and service needs for Control4 in addition to a vast portfolio of 100+ brands and solutions, which requires commitment and ownership beyond the level of a traditional technicalsupport role.
This role is suited for an individual with a minimum of 2 years of Control4 installation and programming experience who is passionate about emerging technologies, eager to tackle challenges, and capable of quickly adapting to new tools and platforms. The Control4 Tech Support Specialist will excel at navigating complex issues, providing creative and effective solutions, and empowering our fellow professionals with the knowledge and confidence to succeed.
**Key Responsibilities**
+ Serve as the primary technical resource for Control4 customers, delivering expert-level support for **installation** , **configuration** , **troubleshooting** , and **return processing** needs.
+ Providing basic support for 80+ third-party brands with limited or no formal training.
+ Provide Tier-1 support for ADI and Snap One's 20+ exclusive brands and solutions.
+ Manage and resolve complex technical issues spanning a diverse range of products, brands, and categories, including but not limited to: Audio/video distribution (analog, digital, IP), home theater systems, commercial audio (70V, DSPs, mixers), TVs and displays, digital signage, music streaming, surveillance and security systems, HVAC and lighting control, home automation, video conferencing, power management, structured wiring, custom mounts, and more.
+ Aid in the creation and maintenance of technical documentation, including detailed troubleshooting guides, configuration procedures, and knowledge base articles to support internal teams and external customers.
+ Process product returns efficiently while ensuring adherence to technical verification protocols.
+ Participate in beta testing of new products and solutions, providing actionable feedback to product teams.
+ Actively contribute to team training initiatives by sharing insights and techniques to enhance team performance.
**YOU MUST HAVE:**
+ 2+ years of professional experience installing and/or programming Control4 products.
+ Hands-on experience installing, configuring, and troubleshooting surveillance, professional audio video, and other technology solutions.
+ Experience troubleshooting across multiple product categories and technologies.
+ Experience with IoT, audio/video, networking, home automation, and surveillance technologies.
+ Demonstrated problem-solving skills and ability to learn and apply new technical concepts quickly.
+ Exceptional English communication skills, both verbal and written, with a customer-first mindset.
**WE VALUE:**
+ Control4 Automation Programmer certification or Control4 Certified Technician certification.
+ Advanced networking knowledge, including VLANs, firewalls, managed switches, and enterprise wireless setups.
+ Experience with ADI's proprietary exclusive-brand products and platforms: OvrC, Luma, Binary, WattBox, Clare, and others.
+ Experience in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions.
+ Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions.
**WHAT"S IN IT FOR YOU:**
+ Competitive salary and comprehensive benefits package.
+ Opportunities for professional development and career advancement.
+ Collaborative work environment with access to cutting-edge technology.
\#LI-JS1
Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions.
Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at ************************
At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the ****************************************************************************************************************************************************** If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.
$31k-52k yearly est. 20d ago
Technical Support Specialist I - Network
Resideo Technologies, Inc.
Technical support representative job in Louisville, KY
Reporting to a TechnicalSupport Supervisor, the Network TechnicalSupport Specialist will function as a critical resource for network professional integrators in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected ecosystem. The Network TechnicalSupport Specialist will handle technical inquiries, provide installation guidance, offer troubleshooting and configuration support, and address service needs for network installations, in addition to a vast portfolio of over 100 brands and solutions, which requires a commitment and ownership level beyond that of a traditional technicalsupport role.
This role is suited for an individual with a minimum of 2 years of professional network installation and configuration experience, or a minimum of 2 years of ADI technicalsupport experience accompanied by required internal network training and certifications. The Network TechnicalSupport Specialist will excel at navigating complex issues, providing creative and effective solutions, and empowering our professional integrators with the knowledge and confidence to succeed.
JOB DUTIES:
* Provide intermediate technicalsupport for installation, configuration, troubleshooting, and return processing, following standard procedures and under close supervision.
* Function as the first point of contact for ADI professional integrators in the Standard Network queue (Tier-1), performing intermediate, well-defined tasks with guidance.
* Accurately document customer and partner interactions, including troubleshooting steps and outcomes, using standard data entry protocols and internal systems.
* Manage and solve complex network challenges requiring intermediate skills in the following areas:
* Addressing, Routing, Switching
* Subnetting
* Multicast Networking: Design and deployment of multicast routing (PIM, IGMP)
* VLANs and inter-VLAN routing
* Proficiency with tools like ping, traceroute, and show commands.
* Understanding of Layer 2 protocols
* Understanding of Layer 3 protocols
* Ability to Identify problems in Layer 2 and Layer 3 of the OSI model.
* Firewalls
* Basic Wireless Concepts: WLAN, SSIDs, and WPA/WPA2 encryption
* WAN Technologies
* Process product returns efficiently while ensuring adherence to technical verification protocols.
YOU MUST HAVE:
* 1-2 years of professional experience installing and configuring network products such as routers, switches, and wireless access points, or relevant experience.
* Industry Certifications:
* One of the following: Network+, CCNA, CCNP
* OR
* Snap One PCNA & Control4 AP Certification / Control4 Certified Technician
* Strong aptitude for troubleshooting across multiple product categories and technologies.
* Familiarity with IoT, audio/video, networking, home automation, and surveillance technologies.
* Exceptional critical thinking skills and ability to quickly learn and apply new technical concepts.
* Exceptional English communication skills, both verbal and written, with a customer-first mindset.
WE VALUE:
* Familiarity with ADI's proprietary exclusive-brand products and platforms: Control4, OvrC, Luma, Binary, WattBox, Clare, and others.
* Expertise in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions.
* Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions.
* Experience supporting professional integrators or in the custom electronics industry.
WHAT'S IN IT FOR YOU:
* Hybrid position - 3 days in the office and 2 days remote
* Medical, Dental, Vision, Pet Insurance and 401k participation from Day 1
* 12 paid holidays each year
* 401K plan with up to 7% company match
* Four weeks parental leave without using vacation time
* Employee discounts on company products and other retail/service providers
* Opportunity to progress within a global business
* Product and leadership mentoring to ensure you are set up for success
#LI-JS1
$31k-52k yearly est. Auto-Apply 21d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support representative job in Louisville, KY
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$52k-70k yearly est. 23d ago
Technical Support Agent I
Ecoatm | Gazelle
Technical support representative job in Louisville, KY
(Who are we? Why should you join us?)
At eco ATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 6500+ automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don't have affordable access to the empowerment of the latest mobile technology.
At eco ATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet.
Our Values and Leadership Behaviors
Position Overview
This position is responsible for providing eco ATM kiosk technicalsupport to the field operations teams and customers via phone calls or through our ticketing system. In this position as a TechnicalSupport Agent, you are the first contact of technicalsupport for all eco ATM kiosk locations.
Hourly Pay: $18.00/hr - 20.00/hr
Location: Louisville, KY
Key Responsibilities
Resolve kiosk issues that are generated via a ticketing system and provide front-line support to field technicians or eco ATM customer via phone IVR system
Perform in-depth technical troubleshooting to correct kiosk-related issues by using system tools to diagnose hardware, software and other machine-related issues
Provide feedback and follow-up on kiosk issues; escalate unresolved issues to appropriate group
Document, track, and monitor problems to ensure timely resolution
Perform other job related duties as delegated by leadership team
Support and leverage other associates within the department to share best practices and knowledge
Schedule Expectation: must be flexible and available to work days, nights, weekends and holidays as department provides 16 hours a day, 7 days a week support. The schedule will remain consistent week-to-week.
Education & Experience
High school diploma or GED required; additional technical certification preferred
Must have
3+ years of experience troubleshooting or repairing of robotics, complex machinery or similar Kiosk Technology
Experience in a call center environment highly preferred
Experience with ticket tracking software and technical documentation preferred
Knowledge, Skills & Abilities
Excellent customer service, interpersonal and communication skills with high attention to detail
Strong trouble-shooting, problem-solving and multi-tasking abilities
Ability to work independently within established process and direction guidelines
Efficient time management practices and ability to prioritize work
Competency with Microsoft Windows on an intermediate level (software installation and configuration, etc.)
Basic knowledge of system file drivers
Basic skills with Microsoft Office
Basic knowledge of iOS and Android systems preferred
Ability to adapt in a fast-paced, collaborative, and changing environment
This is not intended to be all-inclusive. Employee may perform other related duties as assigned.
Open availability - must be flexible to workdays, nights, weekends, and holidays as department provides 16 hours a day, 7 days a week support.
Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about eco ATM benefits here.
This position may also be eligible for short-term and long-term incentives based on individual and company performance.
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Here at eco ATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer. All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.
$18 hourly Auto-Apply 60d+ ago
IT Help Desk
Lancesoft 4.5
Technical support representative job in Louisville, KY
Pay Range - $20 to 21/hr on W2 (Depending upon experience) Candidates must be local to Louisville Description: The training period (about 3 weeks) is onsite, post training is remote. •Provides Level 1 technical and operational support for inbound events (calls, incidents, chats, and alerts)
•Responsible for resolving 70% of events on first contact while ensuring excellent customer service to 4000+ Pizza Hut stores
POSITION FUNCTIONS
Handle inbound events -90%
•Handles Level 1 inbound calls/chats and accurately log interactions within the company's incident management system
•Conducts appropriate diagnosis/troubleshooting to resolve known conditions.
•Escalates problem tickets within department guidelines when unable to resolve
•Maintains a basic understanding of supported hardware and software, as well as any corresponding operational procedures
Manage non phone/chat duties -10%
•Assist with Alerts and Self- Service Incidents
•Follow up on unresolved incidents
Autonomy & Supervision:
- Receives general instructions on routine work and detailed guidance from more senior members and Service Desk Leadership on all new tasks.
- Work is typically reviewed in detail at frequent intervals for accuracy.
KNOWLEDGE AND SKILL REQUIRED
EDUCATION:
•Some College preferred or equivalent experience
•Preferred A+, CCNA, or Net + Certifications
EXPERIENCE:
•Preferred customer service experience (1-2 years)
•Skills and Other Requirements:
•Flexible work schedule
•Beginner organization skills
•Beginner oral and written communication skills
•Beginner problem solving ability
•Beginner understanding of computer concepts (PC fundamentals, Operating systems)
•Ability to type 30 words per minute
$20-21 hourly 19d ago
Onsite Support Technician
Avispl
Technical support representative job in Louisville, KY
WHO WE ARE
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.
WHAT YOU'LL DO
The Onsite SupportTechnician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. The Onsite SupportTechnician provides support and management of fully integrated conference rooms, boardrooms and large complex environments such as auditoriums. They interface daily with the customer and act as an extension of their team. Their responsibilities generally include the operation and functional testing of all AV and integrated conference room components/equipment. The Onsite SupportTechnician works in cooperation with the customer's management team in support of their equipment and user community. This position is a key part of the overall relationship between AVI-SPL and the customer, ensuring the needs of the client are prioritized and met in accordance to project and support goals.
Day-To-Day Responsibilities:
Setup/breakdown of conference spaces to meet the customers event needs
Perform preventative maintenance task/daily system checks to help maintain customer spaces
Perform support tasks in a timely and quality conscious manner
Perform remote testing for local and regional offices
Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
Deliver a “white glove” level of customer support to all clients
Provide job site documentation and end user training as needed
Ensure all AV spaces are presentable for use
Perform other AV related tasks as directed by customer
Items to Consider:
AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
This position will generally work on customer sites and may deal with a construction site type of work environment.
WHAT WE'RE LOOKING FOR
Must-Haves:
Effectively communicate with employees, customers and colleagues
Ability to perform routine testing and problem diagnosis for projectors, microphones, speakers,
amplifiers, and Displays
Ability to work and think independently and ensuring to meet deadlines
Basic computer knowledge
Knowledge of basic signal flow for audio, video and control
Ability to perform basic AV related testing and troubleshooting
Must understand how to operate video equipment as needed
Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standard
Minimum of a High School Diploma or equivalent
Must be flexible to work after hours and weekends when required
Ability to regularly climb and work from ladders, lifting equipment, tools and materials
Nice-To-Haves:
Minimum of 1-2 years of audiovisual integration experience
Formal education in Electronics or related field
Intermediate PC troubleshooting knowledge
WHY YOU'LL LIKE WORKING HERE
Medical benefits, including vision and dental
Paid holidays, sick days, and personal days
Enjoyable and dynamic company culture
Training and professional development opportunities
MORE ABOUT US
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
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$31k-52k yearly est. Auto-Apply 2d ago
Onsite Support Technician
AVI-SPL, Inc.
Technical support representative job in Louisville, KY
WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.
WHAT YOU'LL DO
The Onsite SupportTechnician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. The Onsite SupportTechnician provides support and management of fully integrated conference rooms, boardrooms and large complex environments such as auditoriums. They interface daily with the customer and act as an extension of their team. Their responsibilities generally include the operation and functional testing of all AV and integrated conference room components/equipment. The Onsite SupportTechnician works in cooperation with the customer's management team in support of their equipment and user community. This position is a key part of the overall relationship between AVI-SPL and the customer, ensuring the needs of the client are prioritized and met in accordance to project and support goals.
Day-To-Day Responsibilities:
* Setup/breakdown of conference spaces to meet the customers event needs
* Perform preventative maintenance task/daily system checks to help maintain customer spaces
* Perform support tasks in a timely and quality conscious manner
* Perform remote testing for local and regional offices
* Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
* Deliver a "white glove" level of customer support to all clients
* Provide job site documentation and end user training as needed
* Ensure all AV spaces are presentable for use
* Perform other AV related tasks as directed by customer
Items to Consider:
* AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
* This position will generally work on customer sites and may deal with a construction site type of work environment.
WHAT WE'RE LOOKING FOR
Must-Haves:
* Effectively communicate with employees, customers and colleagues
* Ability to perform routine testing and problem diagnosis for projectors, microphones, speakers,amplifiers, and Displays
* Ability to work and think independently and ensuring to meet deadlines
* Basic computer knowledge
* Knowledge of basic signal flow for audio, video and control
* Ability to perform basic AV related testing and troubleshooting
* Must understand how to operate video equipment as needed
* Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standard
* Minimum of a High School Diploma or equivalent
* Must be flexible to work after hours and weekends when required
* Ability to regularly climb and work from ladders, lifting equipment, tools and materials
Nice-To-Haves:
* Minimum of 1-2 years of audiovisual integration experience
* Formal education in Electronics or related field
* Intermediate PC troubleshooting knowledge
WHY YOU'LL LIKE WORKING HERE
* Medical benefits, including vision and dental
* Paid holidays, sick days, and personal days
* Enjoyable and dynamic company culture
* Training and professional development opportunities
MORE ABOUT US
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
Responsibilities WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. WHAT YOU'LL DO The Onsite SupportTechnician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. The Onsite SupportTechnician provides support and management of fully integrated conference rooms, boardrooms and large complex environments such as auditoriums. They interface daily with the customer and act as an extension of their team. Their responsibilities generally include the operation and functional testing of all AV and integrated conference room components/equipment. The Onsite SupportTechnician works in cooperation with the customer's management team in support of their equipment and user community. This position is a key part of the overall relationship between AVI-SPL and the customer, ensuring the needs of the client are prioritized and met in accordance to project and support goals. Day-To-Day Responsibilities: - Setup/breakdown of conference spaces to meet the customers event needs - Perform preventative maintenance task/daily system checks to help maintain customer spaces - Perform support tasks in a timely and quality conscious manner - Perform remote testing for local and regional offices - Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL - Deliver a "white glove" level of customer support to all clients - Provide job site documentation and end user training as needed - Ensure all AV spaces are presentable for use - Perform other AV related tasks as directed by customer Items to Consider: - AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account. - This position will generally work on customer sites and may deal with a construction site type of work environment. WHAT WE'RE LOOKING FOR Must-Haves: - Effectively communicate with employees, customers and colleagues - Ability to perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers, and Displays - Ability to work and think independently and ensuring to meet deadlines - Basic computer knowledge - Knowledge of basic signal flow for audio, video and control - Ability to perform basic AV related testing and troubleshooting - Must understand how to operate video equipment as needed - Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standard - Minimum of a High School Diploma or equivalent - Must be flexible to work after hours and weekends when required - Ability to regularly climb and work from ladders, lifting equipment, tools and materials Nice-To-Haves: - Minimum of 1-2 years of audiovisual integration experience - Formal education in Electronics or related field - Intermediate PC troubleshooting knowledge WHY YOU'LL LIKE WORKING HERE - Medical benefits, including vision and dental - Paid holidays, sick days, and personal days - Enjoyable and dynamic company culture - Training and professional development opportunities MORE ABOUT US AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
$31k-52k yearly est. 1d ago
SR Coordinator IT
Universal Logistics Holdings 4.4
Technical support representative job in Louisville, KY
Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains.
Universal has immediate career opportunities in your area. Apply today to become part of the Universal team!
Universal Logistics Holdings, Inc. is seeking experienced IT Coordinator candidates for our Louisville, KY operation.
Universal Logistics Holdings, Inc. (ULH), is a leading transportation and third-party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. Universal's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings.
The ideal candidate should possess the following:
· Bachelor's degree or Associate's degree in Computer Science, Engineering, Information Systems, or related field (preferred)
· 2+ years experience in systems engineering, data processing operations, communications, risk management, or other IT areas
· 2+ years experience with Microsoft Office (Word, Excel, Powerpoint, Visio)
· Effective oral and written communication skills
· Problem solving and analytical skills, as well as a strong attention to detail
· Ability to multitask
· Experience working with warehouse management systems or sequencing a plus
Responsibilities will include but not be limited to:
· Maintaining the facility network, servers, and PC's
· Troubleshooting and diagnosing network, server, and PC issues
· Assisting upper management with any technology related projects or research
· Assisting the operations group, as needed
· Work with the team to manage root cause analysis, solution design, code writing, testing, documentation, and implementation of projects
· Execute assigned team activities with an emphasis on quality, customer service, timeliness, and budget
· Consult with users, management, vendors, and technicians to assess computing needs and system requirements and provide technicalsupport
$33k-49k yearly est. Auto-Apply 60d+ ago
IT Support Specialist
Park Community Credit Union 4.0
Technical support representative job in Louisville, KY
Role: By emphasizing ONE Park, ONE mission, ONE team, the IT Support Specialist provides support and training to Credit Union personnel in the use of personal computers, on-line application systems, user-based equipment, etc. Essential Functions & Responsibilities:
Assist in troubleshooting, maintenance, and repair of PCs, printers, terminals, etc., coordinating with technicalsupport and vendors as necessary; coordinate with other IT staff to resolve hardware, software, and network problems.
Provide on-going support to all Credit Union staff in the use of end-user hardware and software products; provide limited assistance to users developing applications with the standard user products; notify users of new useful features available through product updates. Provide emergency IT support for staff including work evenings and weekends, as scheduled.
Install end-user hardware and software; ensure that Credit Union employees know how to care for and maintain their hardware and understand procedures for data backup, network access, etc. Add and maintain users to active directory and phone systems, assigning access, ensuring Security, and maintaining their configuration within credit union standards.
Assure administrative control over the end-user hardware and software assets of the Credit Union, as well as related supplies and accessories, through maintenance of inventories, files, logs, etc. Create and update Group Policy Objects as necessary for management of user and computer accounts.
Perform file restore operations and maintain assigned work logs. Create documentations for duties and add to the knowledge base of the IT department.
Performs other duties as assigned.
Performance Measurements:
1. To be an ambassador of Park's culture supporting the credit union's mission to build thriving communities together ensuring words and actions align with the Park VIBE that defines our Core Values:
• Vibrant Connections
• Inclusive Excellence
• Bold Compassion
• Endless Empowerment
2. To provide friendly, professional and accurate service and support to all members and coworkers.
3. To provide remote support to Credit Union personnel in the use of hard and software products.
4. To maintain all hardware and software are in working order, insuring that all systems are functioning within established parameters. Incidents and requests should be resolved within the service level agreements.
5. To continue to seek appropriate learning goals and apply new ideas and technologies to the benefit of the team.
6. To maintain a professional work environment, promote teamwork, build respect among coworkers and present a businesslike appearance.
7. To follow all security policies and procedures and report discrepancies or suspicious activity to manager immediately. Knowledge and Skills:
Experience One year to three years of similar or related experience.
Education (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.
Interpersonal Skills Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.
Other Skills 1. Knowledge of office equipment, Microsoft Office suite, PC and laptop hardware, Windows and Server operating systems, etc.
2. General understanding of network services: Active Directory, DNS, DHCP, IP
addressing, network security and least privileged security.
3. Must be able to work and travel independently and use general office equipment. Physical Requirements
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the essential duties of this position, the employee is regularly exposed to a general office environment and interaction with customers.
PHYSICAL DEMANDS
The physical demands described here are representative of those required to successfully perform the essential functions of this position, but do not necessarily constitute an exhaustive list of all essential functions. To the extent required by any applicable law, reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential functions where this can be done without posing a direct threat to self or others.
While performing the essential duties of this position, the employee frequently must sit, stand, and walk short distances. The employee frequently uses hands and fingers to count currency and handle, manipulate, and feel objects, documents, and office tools and equipment. Reads, writes, listens, speaks, and uses personal computers, copiers, telephones, and other office equipment and software throughout the work day. The employee is occasionally required to stoop, bend, squat, and reach overhead with hands and arms. Occasionally pushing and pulling of office furniture and other objects. The employee may occasionally lift and/or move up to 15 pounds and on occasion lift and/or move up to 25 pounds.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 50 pounds at a time.
• Must be able to travel to offsite assignments.
• Ability to differentiate wire and cable colors as well as various audible tones.
$32k-42k yearly est. 14d ago
IT Service Desk Internship
Heaven Hill Brands 4.6
Technical support representative job in Louisville, KY
Job Description
This is a paid internship that is part of Heaven Hill's Summer Internship Program (running May-August). The role is based at our Louisville Office.
As part of the Heaven Hill Summer Internship Program, you will support organizational strategic goals through hands-on project work and high-impact assignments. Our program is designed to provide meaningful experience, professional development, cross-functional exposure, networking opportunities, facility tours, and intern engagement events throughout the summer.
What the Role Is
The Service Desk IT Internship provides hands-on experience in end-user support, IT troubleshooting, system administration fundamentals, and technology operations. This role directly contributes to ensuring high-quality service desk support across the organization and will help continue the work Kurt is providing in strengthening service desk processes, responsiveness, and user experience.
You will assist with ticket management, device configuration, onboarding/offboarding tasks, inventory accuracy, and various IT projects supporting the continuous improvement of the IT Support function.
How You Will Spend Your Time?
Service Desk & Ticketing Support
Work through the IT ticketing system to conduct first-level troubleshooting for hardware, software, and user account issues.
Continue supporting and enhancing service desk operations consistent with the work Kurt is currently providing, including improved responsiveness, documentation, and user guidance.
Resolve Tier 1 tickets or escalate appropriately using established workflows and helpdesk resources.
Hardware & Software Setup
Install, configure, and test new workstations, printers, peripherals, and software applications.
Assist with set up for new employees and ensure proper hardware deployment.
User Lifecycle Support
Assist with onboarding and offboarding tasks, including account creation, permissions, device configuration, and equipment collection.
Support improvements to workflow efficiency and accuracy within these processes.
Inventory Management & IT Tools
Maintain IT inventory and reconcile accuracy against Intune and other asset management systems.
Support Azure inventory projects and environment cleanup tasks.
Participate in ticketing system refresh or enhancement projects.
Reporting & Continuous Improvement
Learn service desk reporting metrics and help identify opportunities for improved performance or user satisfaction.
Suggest enhancements to processes, documentation, or infrastructure to strengthen the support function.
Professional Development
Prepare and present findings and recommendations to internal teams throughout the internship.
Deliver a final presentation to the Executive Leadership Team summarizing your project work and key learnings.
Participate in developmental workshops, networking opportunities, and cross-functional exposure events.
Who You Are...
Required Skills and Experience:
Currently a junior or senior pursuing a degree in Information Technology, Information Systems, Computer Science, MIS, or a related field.
Familiar with ticketing systems, Microsoft Office, Intune, Azure, and Active Directory.
Strong communication and customer service skills.
Organized, detail-oriented, dependable, and able to manage multiple tasks.
Interested in problem-solving, technology support, and improving user experience.
Physical Requirements
While performing duties of job, employee is occasionally required to:
Stand; walk; use hands and fingers to handle, or feel objects, and use of computer; reach with hands and arms.
Lift and/or move up to 10 pounds.
Heaven Hill and its affiliates are committed to fostering a diverse workforce as an Equal Employment Opportunity company. We invite applications from candidates of all backgrounds, without regard to race, religion, color, sex, sexual orientation, natural origin, gender identity or expression, age, disability, veteran status or any other legally protected characteristic.
$28k-37k yearly est. 22d ago
Help Desk Support Technician
Insight Global
Technical support representative job in Jeffersonville, IN
Insight Global is looking for a Help desk representative to work on-site for the Presbyterian Church Foundation in Jeffersonville, Indiana. They will be providing tier 1 and 2 support for all of the technical users of the company. They need to be willing to go on site 5 days per week.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
1+ year of experience in an IT Support role
Good communication skills
$35k-59k yearly est. 60d+ ago
IT Audit Specialist
Legence
Technical support representative job in Louisville, KY
Legence (****************************** (Nasdaq: LGN) is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The company specializes in designing, fabricating, and installing complex HVAC, process piping, and other mechanical, electrical, and plumbing (MEP) systems-enhancing energy efficiency, reliability, and sustainability in new and existing facilities. Legence also delivers long-term performance through strategic upgrades and holistic solutions. Serving some of the world's most technically demanding sectors, Legence counts over 60% of the Nasdaq-100 Index among its clients.
**IT Audit Specialist - ITGC, SOC 2 & SOX Compliance**
**Location:**
+ San Jose / Bay Area:
+ Minneapolis:
+ Houston:
+ Louisville:
**Employment Type:** Full-Time
**Remote/Hybrid Options:** Hybrid Role
Salary Range: $120k-$150k, depending on experience
**About the Role**
We are seeking a highly skilled IT Audit Specialist to lead IT General Controls (ITGC) audits in support of SOC 2 and SOX compliance. This role is critical to ensuring the integrity, reliability, and security of our IT systems and processes. The ideal candidate will bring deep experience in ITGC audits, tool selection, continuous improvement, and cross-functional project management.
**Key Responsibilities**
+ Lead the planning, execution, and reporting of ITGC audit controls as necessary to support audit activities. (e.g. SOC 2, SOX)
+ Manage audit readiness and coordination with external auditors and internal stakeholders.
+ Evaluate and enhance ITGC frameworks across infrastructure, applications, and data environments.
+ Drive continuous improvement initiatives to strengthen control environments and reduce audit findings.
+ Identify process and technology improvements to support ITGC monitoring, evidence collection, and automation.
+ Collaborate with IT, Security, and Compliance teams to ensure alignment with regulatory requirements.
+ Track and report on remediation efforts and control maturity.
+ Communicate audit results, risks, and recommendations clearly to technical and executive audiences.
+ Stay current on regulatory changes, audit trends, and emerging technologies.
**Qualifications**
+ Bachelor's degree in Information Systems, Accounting, or related field.
+ 5+ years of experience managing ITGC audits, preferably in SOC 2 and SOX environments.
+ Strong understanding of IT control frameworks (e.g., COBIT, NIST, ISO 27001).
+ Proven experience with audit tool selection and implementation.
+ Excellent project management and stakeholder communication skills.
+ Professional certifications such as CISA, CISSP, or CRISC are strongly preferred.
**Preferred Experience**
+ Familiarity with cloud platforms (AWS, Azure, GCP).
+ Experience with GRC platforms and audit automation tools.
+ Background in enterprise environments with complex IT landscapes.
+ Prior experience managing or leading audit activities
We are unable to provide immigration sponsorship for this position.
\#LI-JS1 #LI-Hybrid
**Benefits Overview**
**Health & Welfare:** Medical, dental, vision, prescription drug benefits, company-paid short term and long term disability, basic group life and AD&D, and mental wellness support through Spring Health
**Time Off Benefits:** Paid vacation, company-paid holidays, and paid sick leave.
**Financial Benefits:** 401(k) retirement savings plan
**Reasonable Accommodations**
If you need assistance or accommodations during the application or interview process, please contact us at ******************* or your dedicated recruiter with the job title and requisition number.
**Third-Party Recruiting Disclaimer**
Legence and its affiliates do not accept unsolicited resumes from agencies; any such submissions without a prior signed agreement authorized by Legence Holdings LLC's CHRO or Director of Talent Acquisition will not incur fees and are considered property of Legence.
**Pay Disclosure & Considerations**
Where pay ranges are indicated, please note that a successful candidate's exact pay will be determined based relevant job-related factors, including any of the following: candidate's experience, skills, and qualifications, as well as geographic and market considerations. We are committed to ensuring fair and competitive compensation for all employees and comply with all applicable salary transparency laws.
**Equal Employment Opportunity Employer**
Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital or familial status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations.
EEO is the Law
**Job Details**
**Pay Type** **Salary**
**Education Level** **Bachelor's Degree**
**Travel Required** **Yes**
**Hiring Min Rate** **120,000 USD**
**Hiring Max Rate** **150,000 USD**
$120k-150k yearly 5d ago
Community Support Professional (Floyd and Clark Counties) (Community Living)
Rauch 2.9
Technical support representative job in New Albany, IN
Job Skills / Requirements
Provide direct assistance and facilitate each client's experience and participation in their own home and their community. Ensure that the client's home in the community operates appropriately and safely within the policies and regulations set forth by licensing and funding agencies and in accordance with the agency Mission, Values and Code of Ethic.
Assist in the development and execution of services for the client. Oversee the Individual Support Plan and client support services. Ensure quality assurance. Maintain appropriate documentation.
Must be flexible and willing to work evening, weekends and holidays if needed.
High School diploma or equivalent preferred. Valid driver's license required. Experience in providing direct service to people with developmental disabilities in a residential setting or experience in a volunteer or teaching capacity with persons with developmental disabilities is desirable.
Full-time position available.
$350 Sign-on Bonus eligible position. Must be scheduled a minimum of 20 hours per week for the Sign-on Bonus.
For a DSP Job Preview go to ****************************
Rauch is a Drug-Free Workplace, an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity including individuals with disabilities and veterans.
Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance
This job reports to the Director of Community Living
This is a Full-Time position
Number of Openings for this position: 1
$25k-32k yearly est. 16d ago
Learn more about technical support representative jobs
How much does a technical support representative earn in Louisville, KY?
The average technical support representative in Louisville, KY earns between $27,000 and $44,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.
Average technical support representative salary in Louisville, KY
$34,000
What are the biggest employers of Technical Support Representatives in Louisville, KY?
The biggest employers of Technical Support Representatives in Louisville, KY are: