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Technical support representative jobs in Maine - 440 jobs

  • Technical Support Specialist

    Vantage Point Recruiting 4.4company rating

    Technical support representative job in Augusta, ME

    In 2026, the Judicial Branch will be implementing its new case management system -- Maine eCourts -- to approximately 80% of court locations throughout the state of Maine. The ideal candidates will provide comprehensive technical support during the statewide Maine eCourts implementations. Using written training materials and court knowledge bank resources, the CMS Technical Support Specialist will provide on-site support to clerks of the court at multiple court locations, troubleshoot user difficulties, provide instruction, identify potential system functional limitations for the project management team, and analyze technical ability and training needs of users. The successful candidate will combine technical proficiency with keen interpersonal skills, demonstrating an ability to guide judicial staff through complex technological changes with patience, expertise, and professionalism. TRAVEL REQUIRED STATEWIDE. HOME BASE OF AUGUSTA AREA (MAINE) IS PREFFERED. Only candidates living within an hour commute of Augusta will be considered. What you'll be doing: Provide accurate and complete answers to general use and environment questions in a timely manner Serve as the point of contact for technology support and services Serve as the point of integration between the business functions of the department and the technology requirements of the department. Provide desktop computer support Ensure that all work is documented for future reference. Follow quality standards. Ensure effective and reliable backups are being performed. Proactively address customer needs. Communicate accurate and useful status updates. Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software Investigate user problems, identify their source, determine possible solutions, test and implement solutions Investigate user problems, identify their source, determine possible solutions, test and implement solutions What we're looking for: Experience in a similar role, supporting end-users and Miscrosoft products Strong trouble shooting and customer service skills Ability to effectively work in a team environment Strong communication skills; both written and spoken
    $36k-61k yearly est. 33d ago
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  • Computer Field Tech Position- Portland ME

    BC Tech Pro 4.2company rating

    Technical support representative job in Portland, ME

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 13d ago
  • IT Support Specialist

    Atlantic Regional Federal Credit Union 3.9company rating

    Technical support representative job in Maine

    Are you passionate about technology and helping others? Atlantic Federal Credit Union is looking for an IT Support Specialist to join our dynamic team! This is your opportunity to make a real impact by ensuring our systems run smoothly and our employees have the support they need to serve our members. What You'll Do Be the go-to resource for Tier I technical support-resolving hardware, software, and communication issues quickly and effectively. Assist with IT projects, system upgrades, and deployments that keep us ahead of the curve. Create helpful documentation and knowledge base articles to empower users. Support new employee onboarding by setting up hardware and software. Recommend improvements to IT processes and policies to enhance efficiency. Why Atlantic FCU? Inclusive, collaborative work environment. Opportunities for professional growth and learning. Comfortable workspace with ergonomic equipment. Atlantic Federal Credit Union is an Equal Opportunity Employer. Requirements Experience:1-3 years in IT support or a related role. Education: Associate degree, specialized certification, or equivalent training. Skills: Windows OS, Microsoft Office, Networking, and Microsoft Cloud (Entra, Intune, SharePoint, Power Automate). Strong communication and customer service skills. Ability to work independently and as part of a team
    $35k-42k yearly est. 8d ago
  • Technical Support Specialist

    Winxnet 3.0company rating

    Technical support representative job in Portland, ME

    Winxnet is a vibrant, growing and fast paced IT consulting firm. We are seeking a candidate to join our support team. If you have technical experience, a positive can-do attitude, and are customer-focused, this may be the right position for you. The Technical Support Specialist position at Winxnet is part of the Tier 2 Team. Staff members on the Tier 2 Team provide regular support and maintenance to a variety of customers. They also work directly with the Tier 3 staff in support of project implementations. Responsibilities: · Work with dispatch for escalation on emergencies and tickets form Tier 1 or escalations to Tier 3 level support as needed · Work on escalations from Tier 1 (Help Desk) · Provide regular maintenance and support for assigned clients · Provide phone, on-site, and remote support as needed · Monitor status of all open tickets · Notify responsible manager / account manager of high priority problems, critical status changes, client complaints, call aging and training · Enter revised status information into the incident management system · Diagnosis skills of technical issues · Communicate to customers: keeping them informed of progress, notifying them of impending changes or agreed outages, etc. · Update ticket with client response and time entry · Complete all assigned operational and procedural tasks · Assist with general administrative tasks as needed · Occasionally, based upon client need and staff availability, all staff will be expected to work after hours and weekends for pager duty and scheduled projects · Have a positive attitude, be self-motivated, reliable and customer-focused · Have excellent written and oral communication and interpersonal skills · Ability to multi-task and adapt to changes quickly · Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc. · Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security · Remote access solution implementation and support: VPN, Terminal Services, and Citrix · Windows XP, Window 7 · Workstation and Laptop Hardware Support · Backup Software - configuration experience with more than one Backup Exec, DPM, Windows NT Backup, etc. · Anti-Virus - configuration experience with more than one A/V - Sophos, MacAfee, Trend, Norton, etc. · Working knowledge of Active Directory · Experience with Exchange and or virtualization is a plus Desired Skills and Experience General: Technical Experience: Winxnet, Inc. is an Equal Opportunity/Affirmative Action Employer.
    $52k-73k yearly est. 60d+ ago
  • Learning Support Ed Tech III

    Regional School Unit #3

    Technical support representative job in Maine

    Ed Tech/Ed Tech III Alternative Education Support Staff Ed Tech III Position Purpose Under the direct supervision of a certified staff member, to assist certified professional staff with students in the classroom to meet instructional goals and objectives, and to free certified professional employees from non-professional duties such as proctoring study halls to enable them to make a contribution to other aspects of the educational program, such as curriculum development. Essential Job Functions Assists and guides students to reinforce reading, language arts, mathematics, computer instruction, and other skills. Works with students individually and in small groups to reinforce basic learning and implement assigned programs. Assists professional staff in the administration and correction of classroom exercises, tests and assessments. Assists in classroom preparations and strategies for reinforcing instructional materials and skills according to individual student needs. Assists with record-keeping procedures to document student learning and performance. Assists with classroom behavioral management to minimize disruptions, ensure a safe and orderly classroom, and ensure students are on task. Assists students in non-instructional areas, such as supervising the student lunch programs. Accompanies students on field trips for the purpose of assisting with supervision. Constructs, copies and distribute and use educational materials as needed. Assists teacher with parent contact as requested to foster effective and participatory parent involvement in student education. Other duties and tasks assigned by either administration or the alternative education teacher.
    $28k-44k yearly est. 60d+ ago
  • Technical Support Specialist

    Department of Health and Human Services 3.7company rating

    Technical support representative job in Augusta, ME

    If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information. Office of Information Technology Opening Date: January 12, 2026 Closing Date: January 27, 2026 Job Class Code: 0870 Grade: 27 Professional/Technical Salary: $66,952.08 - $94,077.37*/Annually (*Includes 15% recruitment and retention stipend, and eligible for an additional 5% training bonus) Position Number: 020002941 Position Type: Full-Time Location: Augusta Telework: Available DESCRIPTION: This position will be a senior-level contributor to the Maine IT Oracle Middleware Administration team. This position will involve both technical and supervisory responsibilities in an enterprise-wide Oracle Fusion Middleware and Apache environment both on-premise and in the cloud. Responsibilities include designing, implementing, and maintaining middleware products with respect to installation, configuration, security, patching, performance and the general over-all health and stability of the middleware stack. Work involves but is not limited to the support of middleware stack, troubleshooting of anomalies, deployment and configurations of new applications, integration of enterprise-wide solutions like Active Directory, SSL cert lifecycle support and coding to automate tasks. Middleware team typically supports individual applications development teams, providing consultative and technical support services for enterprise-wide Oracle Middleware components as per department standards and industry's best practices. Work is performed under limited supervision and includes after hours and weekend support. MaineIT is seeking a highly talented individual who will represent our C.A.R.E. values in all that they do. At MaineIT we: Practice Customer-focus, ensuring that our customers are heard, and their needs are met. Hold ourselves to a high level of Accountability by being transparent with our stakeholders. Maintain an effective level of Responsiveness by providing timely updates in a proactive manner. Strive to provide Empathy driven, people-focused services by applying emotional intelligence skills and behaviors. REPRESENTATIVE TASKS: Generates and installs vendor system software products and components in large mainframe and networking computers in order to meet data processing requirements. Maintains and updates major operating and networking systems in order to ensure interface of operational functions and application systems, and to identify and correct software problems. Isolates, performs quality assurance testing on, and corrects system software problems in order to recover full production status and prevent future failures and malfunctions. Revises and enhances vendor system software products and packages in order to maximize system efficiency. Oversees technical support staff programmers and users or other technical personnel in order to provide technical advice and accomplish assigned work. Manages and optimizes mainframe and networking systems performance and capacity planning efforts in order to ensure system resources meet user demand. Provides system security in order to safeguard information in system. Prepares materials and instructs data processing personnel in procedures and methods of computer software and hardware utilization in order to ensure maintenance of standards and develop staff. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge, skills and ability to administer Oracle Fusion Middleware products both on-prem and in OCI. Skills and ability to write/maintain code to automate tasks. This would include scripts in WLST, Python, shell. Skills and ability to support SSL cert life cycle. Knowledge of Linux OS. Knowledge of Oracle database. Knowledge of MS EntraID and AD integration. Knowledge of complex multi-user network systems. Knowledge of security, backup and DR procedures. Knowledge of RFC and ticketing systems based on ITSM. MINIMUM QUALIFICATIONS: A minimum of 6 years of a combination of related post-secondary education, technical certifications, or technology related work experience. Related training, internship experience etc. may be credited as related experience on a month-per-month basis. Special preference will be given to individuals who have experience in the following: • 2+ years of experience with Oracle WebLogic server release 12c or higher • 2+ years of experience with Linux operating systems • 2+ years combination experience supporting Oracle SOA, OSB, OAS/OAC, OIA/OPA, Oracle Forms & Reports, ORDS/APEX, OID, OEM, JEE applications and/or Apache HTTP server. CONTACT INFORMATION: For more information or questions specific to the position, please contact ************************* The selected candidate will be required to pass the required background checks (fingerprinting may be required) as a condition of employment. This position is not eligible for visa sponsorship or STEM OPT extensions. Benefits of working for the State of Maine: No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including: Work-Life Balance - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. Health Insurance Coverage - The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements. Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value). Retirement Plan - The State of Maine contributes 14.11% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee. Gym Membership Reimbursement - Improve overall health with regular exercise and receive up to $40 per month to offset this expense. Health and Dependent Care Flexible Spending Accounts - Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses. Public Service Student Loan Forgiveness - The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office. Living Resources Program - Navigate challenging work and life situations with our employee assistance program. Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act. Voluntary Deferred Compensation - Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions. State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness. Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request. Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart. If you require a paper application, please download and print one HERE . If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
    $33k-40k yearly est. Auto-Apply 9d ago
  • Desktop Technician

    Technology Service Professionals, Inc. 4.3company rating

    Technical support representative job in South Portland, ME

    South Portland, Maine - 2026-01-12 If you're one to rise to a challenge, this opportunity is for you. Your resume is great, but we also want to know what drives you. We're committed to culture and seek employees who can grow both professionally and personally with us. THESE ARE THE JOB DUTIES AND RESPONSIBILITIES OF A DESKTOP TECHNICIAN: * Perform system maintenance tasks, including executing daily backup procedures * Troubleshoot, install, and reinstall various Windows operating systems (XP, 2000, 7, 10, 11) * Work with Ubuntu PCs and Dell laptops for installation, configuration, and troubleshooting * Diagnose and repair PC, desktop, and printer hardware, including internal components and peripherals * Use technical manuals, OEM guides, and procedural documentation effectively * Operate tools, components, and peripheral accessories for hardware tasks * Monitor and resolve service tickets promptly, and document resolutions for team sharing * Adhere to all safety protocols, including TSP and customer-specific policies, as well as 5S cleanroom procedures * Collaborate closely with the customer's internal team, taking on additional tasks as needed * Escalate unresolved issues to the operations coordinator or field service manager * Install, troubleshoot, and replace WYSE Thin Clients, Zebra/Intermec/Honeywell label printers, and other peripherals * Utilize tools like Fluke NetTool to test LAN connections and resolve basic network issues * Provide desktop and laptop hardware/software support, including SharePoint, web browsers, and Microsoft software * Deploy new desktop/laptop systems, accessories, and maintain IT office setups * Conduct back-up and recovery tasks and provide application and facility support * Configure and repair hardware/software for Tool User Interface (TUI) PCs, including low-voltage wiring and Windows 11 upgrades * Support automation, data center walkthroughs, and cleanroom-specific IT tasks * Perform low-voltage wiring for light towers (TUI to Fab tools) * Configure light towers for operational integration * Upgrade TUI systems to Windows 11 * Configure drivers for serial cards * Install and set up multiplexers * Manage and maintain the TUI deployment checklist * Flexibility to work holidays or extra shifts based on support needs * May occasionally require on-district travel for the purpose of on-site hardware and software troubleshooting and repair at customer's other locations YOU SHOULD BE ABLE TO HANDLE EVERYTHING ABOVE BECAUSE YOU HAVE EXPERIENCE LIKE: * Extensive knowledge of PC hardware, internal components, and printer systems * Hands-on experience in hardware troubleshooting and repair * Strong understanding of operating systems, protocols, and technical standards * Ability to interpret technical manuals and OEM guides effectively * Commitment to maintaining a positive, professional attitude toward customers * Adherence to all strict safety and facility protocols ADDITIONAL INFORMATION ABOUT THIS ROLE: * Must have a valid driver's license, auto insurance, and reliable transportation * Ability to sit, stand, or walk for extended periods * Dexterity to operate computer equipment and power tools * Capacity to lift and transport moderately heavy objects (e.g., computers, peripherals, and printers) * Pay grade: 18 * View our benefits and pay grade information here: https://marketing.mytsp.net/tsp-benefits * Candidates must be authorized to work in the United States WE ARE TSP TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada. We create great customer experiences by saving you time and money. We're driven by integrity - we do what we say we will do - exceeding expectations. Our value-based pricing is tailored to your business objectives, with your success as our top priority. We don't manufacture devices or sell software - our product is our people. TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Back to Latest Job Openings
    $31k-40k yearly est. 5d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Lewiston, ME

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $53k-73k yearly est. 13d ago
  • Support Technician

    Kardex Remstar 4.1company rating

    Technical support representative job in Westbrook, ME

    The Support Technician's primary responsibility is to provide quality phone support to both dealer and Kardex Remstar technicians as well as end users. You will be the factory level technical support for Kardex Remstar products in North America. The Service Support Technician reports directly to the Director of Service. There will be occasional expectation to provide on-site support for Kardex Remstar Equipment(less than 10% travel). Some international travel may be required for training(less than 5%). Your tasks Factory level technical support for Kardex Remstar products. Handle technical questions and concerns over the phone, email, or occasionally in person. Troubleshooting issues with technicians/end users and escalating the problem to other technical personnel when appropriate. Electrical troubleshooting of low voltage control and 230-600VAC 3 phase power circuits. Mechanical Troubleshooting of chain and belt drive systems. Manage multiple tasks with varying levels of priority. Track equipment issues and troubleshooting steps on a per incident bases. Update/create technical documentation and procedures as needed. Perform service and support on storage and retrieval systems in the field and in house.(Less than 10% travel). Attend training courses/seminars as needed. Some training may occasionally be at our factories in Germany. Train dealer technicians and end users on occasion. Abide by all safety requirements. Your profile
    $34k-50k yearly est. Auto-Apply 13d ago
  • Customer Support Representative

    Mentimeter

    Technical support representative job in Stockholm, ME

    Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you'll be a big part of the ambition to help over 1 billion people listen, learn and work better together. We're looking for a driven and curious Customer Support Representative to join our Support team in our Stockholm office. You'll become part of a humble, fast-moving, and collaborative team that helps our users shine when hosting interactive presentations. From the very beginning, high-quality, scalable support has been a key contributor to Mentimeter's success and you'll play an important role in carrying that forward. As a Customer Support Representative, your primary responsibility is to support our users via chat and email, helping them succeed with Mentimeter and delivering an exceptional experience in every interaction. Beyond great support, this role also has a strong commercial dimension. You'll learn to identify opportunities in incoming support conversations, capture sales potential, and hand over leads to our Sales team and by doing so directly contributing to Mentimeter's continued growth. We believe that the right person with ambition and a growth mindset can truly leverage their time at Mentimeter. We're a fast-growing company, and we want our people to grow with us. This role is a great opportunity for someone who is motivated by impact, enjoys collaborating across teams, and is interested in building a long-term career in sales. Starting your journey at Mentimeter as a Customer Support Representative is a natural stepping stone toward roles such as Sales Development Representative and beyond. Responsibilities for the role * Support users from all over the world via chat and email, helping them succeed with Mentimeter * Learn to spot and explore sales opportunities in incoming support conversations, and collaborate with our Sales team by handing over potential leads * Build a strong understanding of our users and their needs, and share insights and feedback with Product, Sales, and Marketing * Support the Stockholm team with administrative tasks such as payments and invoicing * Take part in team initiatives and projects that help improve how we work and grow our Support function Resources we have to support you * A collaborative global Support team working across our offices in Stockholm, Toronto, and Sydney * Best-in-class support tools and scalable solutions, including resolution bots, saved replies, and a comprehensive Help Center * A structured onboarding program and hands-on training, designed to help you feel confident, capable, and supported from day one * A beautiful office with everything you need to do your best work * A large and engaged community of over 200 million users, presenters, and customers who genuinely love Mentimeter (reflected in an NPS consistently above 70) * Clear Mentimeter principles and ways of working that guide how we collaborate, take ownership, and continuously improve together What we're looking for * At least 1 year of experience in a customer-facing role * Excellent written and verbal communication skills in English, with the ability to explain ideas clearly and engage in meaningful conversations with customers * A solid technical understanding of websites and digital products, enabling you to troubleshoot effectively with customers * A genuine passion for customer service, paired with ambition and motivation to create revenue-generating impact * An entrepreneurial mindset, as you will contribute to building Mentimeter together with your colleagues It's a bonus if you have: * Previous exposure to sales or commercial roles, and/or experience working in a B2B environment You don't need to tick every box to apply. We value mindset, motivation, and willingness to learn just as much as experience. Not required: * You don't have to know Swedish (we are an English-first organization, daily work is carried out in English and the Mentimeter team currently boasts over 45 different nationalities!) Please note that this position is located onsite at our office in Stockholm, with the starting date being flexible yet ideally as soon as possible. What Mentimeter can offer At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It's not all about work though, we also offer a very healthy view on work-life balance. All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page AI and Hiring at Mentimeter At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. * AI does not screen or decide on candidates. * There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person. * Hiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking. AI strengthens our work, but it does not define it. At Mentimeter, we're not building an AI-driven hiring process - we're building a people-first culture, where technology helps us listen, learn, and grow together. Culture at Mentimeter At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users. Learn more about our culture by visiting our Culture page. Review our Privacy Policy for more information.
    $37k-43k yearly est. Auto-Apply 5d ago
  • Technical Support Technician

    Gonetspeed

    Technical support representative job in Bangor, ME

    Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. Technical Support Technician position will be a key position within GoNetspeed's Network Operations Center. This person will be responsible for providing Level I and potentially some Level II troubleshooting and technical assistance in the areas of our voice-switched, optical transport and Internet and IP based networks for both our ILEC and CLEC operations. This person will directly report to the Technical Support Manager and will interface with the other work groups as needed. Essential Job Functions:Basic overall:Clearly documenting ALL calls via our Ticketing System.Communicating complex technical issues to customers in an easy-to-understand manner.Respond professionally and proficiently to internal and external customers.Perform customer call backs as appropriate and small business customer support.Proactively monitor all in-service Systems and respond to major events appropriately.Ability to work in a fast-paced environment and multi-task proficiently. Level I Support:Answer incoming Customer repair calls.Be the first point of contact for our customers concerning technical / small business account support.Perform duties as ILEC and CLEC Dispatcher. New installation setup - data and/or voice.Resolve customer complaints of any type.Trouble ticket processing data and voice customers. Level II Support (If so required):Escalate issues to Verizon, Dispatch, Inside Plant, Engineering groups or wherever required in a timely fashion. DSLAM, E-mail, and voice switch provisioning. Maintain and supply timely updates for open trouble tickets in terms of accurate trouble tracking and resolution information. This person will be the “owner” of any trouble tickets assigned until all issues have been resolved, escalated, or that the customer is satisfied that everything is back in working order.Maintain interaction with customers directly during the troubleshooting process. This will involve working with a customer over the phone in either troubleshooting a problem or providing technical assistance directly or by coordinating additional resources to resolve troubles. Regular updates of troubleshooting progress shall be given to the customer and recorded in the trouble ticket. Knowledge, Skills, and Abilities:Experience in troubleshooting at least one of Dialup internet, support Transport and Voice-switched services or IP Network technology.Experience in Microsoft Excel, Word, Access, Visio and WAN/LAN technology is preferred. Knowledge of telecommunications technology, products and services. Must have strong self-motivational skills as well as possess administration, coordination and prioritization abilities. Skill in operating various office equipment such as personal computer and telephone systems.Skill in identifying and resolving subscriber problems.Ability to communicate with customers, employees, and various business contacts in a professional and courteous manner.Ability to organize and prioritize multiple work assignments in a fast-paced, changing environment is also necessary. Ability to pay close attention to detail. Education and Experience:Associates degree or equivalent experience plus one to three years telecommunications experience. GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.
    $26k-39k yearly est. Auto-Apply 60d+ ago
  • IT Technician

    Dechra Veterinary Products LLC

    Technical support representative job in Portland, ME

    As a people first values-based culture, we provide free weekly wellness sessions focused on our employee's physical and mental wellbeing, and flexible work arrangements. We offer a generous employer 401k match and an employee stock purchase plan for long-term financial wellness. Our full array of health, financial and voluntary benefit programs are what you would expect from a recognized Best Place to Work. As a member of the Dechra Group IT team, the IT Technician will be responsible for providing technical support to include general IT related triage, helpdesk driven workloads, account management, systems monitoring. Provide tier I support for all hardware including workstations, servers, general infrastructure systems, peripherals, operating systems, and applications in accordance to company policy and established standards and procedures. The IT Technician will provide hands-on technical support of local site employees and remotely assist employees across North America including Mexico and Canada, reporting to the IT Manager and will work closely with Group IT colleagues at other sites to implement, maintain, and enhance a broad spectrum of technology solutions. Must possess the technical experience and aptitude to work on multiple levels of the technology stack (infrastructure hardware, operating systems, applications) within a wide variety of hardware/software solutions. The IT Technician will need to be able to work independently under minimal supervision, and at times during non-business hours. Key Responsibilities Ensuring that all employees, customers and stakeholders receive a first class level of service in relation to IT incidents and service requests. Providing First and Second Line support for software and hardware fault resolution. Adhere to established IT department standards and procedures as set forth by the IT Director and local IT Manager. Deployment of new hardware and software assets based on the IT department standards. Ensure regional site documentation is accurate and up to date at all times. Deployment new assets in line with the company's hardware refresh policy. Remote support using software support tools, telephone, or desk side support. Escalation of incidents to line management as required. Interaction with Incidents and requests in the helpdesk call handling system. Use existing procedures to solve routine or standard problems. Research and discover new technology solutions. Evaluate and recommends methods and tools for streamlining and improving the established IT processes. Competencies Strong Technical Aptitude Strong Customer Service Strong Problem Solving Learning Agility Flexibility Results Focused Self-Starter Work independently Behavior and Values (D) Dedication - committed to delivering excellence (E) Enjoyment - enthusiastic and results driven (C) Courage - able to take calculated risks (H) Honesty - honesty and integrity (R) Relationships - team player (A) Ambition - willing and able to go the extra mile Skills Knowledge of a broad range of technologies and their applications Experience installing, configuring and maintaining a wide variety of hardware and software Experience working in an IT role supporting local and remote users Experience with technical writing for IT procedures and network diagrams Good interpersonal skills Able to work independently and reliably in a dispersed geographic IT team with minimal supervision Able to multi-task and deliver under pressure Qualifications Prefer 5 years hands on IT experience within a mid-sized corporate environment. Prefer college degree in Information Systems AND/OR recognized current IT certifications (MCSE, CCNA, etc.). Knowledge and Experience - Essential Microsoft stack - O365, Active Directory, Group Policy, NTFS, WSUS, Server 2012- 2016, Windows 10, SCCM, Exchange 2016, Teams, InTune Hardware - Microsoft SurfacePro tablets, Lenovo desktops, HP servers, HP/Aruba switches, Cisco Meraki access points, access control systems, IP camera systems VMWare vSphere vCenter Avaya IPOffice Server Edition and SIP devices Networking (Demonstrable TCPIP knowledge, DNS, DHCP) Remote access/control solutions (TeamViewer, Cisco AnyConnect VPN) Trend Micro Antivirus Cisco ASA/Firepower and UmbrellaDNS Malware remediation HelpDesk systems Knowledge and Experience - Desirable Seasoned IT Technician with experience in both large and small environments Passion for learning new technologies Experience working within an international company Cloud based solutions experience Experience with PowerShell scripting, command line tools, event log parsing, native windows troubleshooting tools, monitoring tools Additional Details Occasional travel may be required
    $30k-56k yearly est. Auto-Apply 60d+ ago
  • Genotyping Support Technician

    The Jackson Laboratory 4.3company rating

    Technical support representative job in Bar Harbor, ME

    About the Role Join our dynamic team as a Genotyping Support Technician, where you'll play a vital role in supporting laboratory operations. This position is perfect for someone detail-oriented, organized, and eager to learn in a fast-paced laboratory environment. What You'll Do Manage inventory of assay reagents and laboratory supplies. Ensure proper labeling, storage, and tracking of materials. Under supervision, process biological samples (e.g., tail clips, ear notches, sperm straws) submitted to the Genotyping Service (TGS). Troubleshoot and document issues with incoming samples and communicate with team members. Receive, log, and process primers, probes, and other reagents. Perform additional laboratory support tasks as assigned. What You Bring Education: High School Diploma required; Bachelor's degree preferred. Experience: No prior experience required; 1 year of lab experience preferred. Basic computer literacy (Microsoft Excel and similar software). Understanding of laboratory safety and sample handling. Strong attention to detail and organizational skills. Ability to follow SOPs and work under supervision. About JAX: The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health. Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit *********** . EEO Statement: The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.
    $30k-38k yearly est. Auto-Apply 36d ago
  • Client Support Specialist - Full-Time

    Leap (Life Enrichment Advancing People

    Technical support representative job in Farmington, ME

    At LEAP Inc., we're on a mission to transform lives in Farmington. We're searching for dynamic individuals ready to step into the role of Direct Support Professionals (DSPs) and become real-life heroes. If you're hungry for an adventure and eager to make a tangible difference, this opportunity is tailor-made for you! As a DSP, you'll be at the forefront of empowering individuals with disabilities to live their best lives. As a DSP with LEAP Inc., you'll be the superhero in the lives of our participants. Your mission? Providing compassionate support, sparking joy in daily activities, igniting connections within the community, and championing the rights and voices of those we serve. Get ready to unleash your passion and leave a lasting impact! No cape required, but we're looking for candidates with hearts of gold! While previous experience in disability services is a plus, what matters most is your enthusiasm, reliability, and willingness to dive in. If you're fueled by a burning desire to make a positive change and ready to embark on an adventure, we want you on our team! Typical Day in the Life of a Direct Support Professional (DSP) A typical day as a DSP provides an opportunity to serve our supported individuals, assist your fellow staff members and might include the following: - Supervise, assist, and instruct supported individuals in activities designed to enhance their independence to include community and social activities. - Assist LEAPs supported individuals to care for their homes and personal possessions. When needed/directed, perform housekeeping tasks for residents who fail to do so. Report any unsafe conditions. - General housekeeping, snow removal, vehicle upkeep and meal preparation. - Paperwork/reporting/attending meetings, participating in training and other tasks as assigned. Who You Are: - Someone who gets along well with others and enjoys being a positive influence on others. - Because of regulatory requirements you are at least 18 years of age. - You have a high school degree or GED. Very qualified applicants have previous experience as an Ed Tech, CNA, BHP or PSS. - You have a valid drivers license, reliable transportation, and a clean driving record. - You can exercise good judgement and build and maintain sustainable interpersonal relationships. - Youre an empathetic individual who is reliable and meets scheduling commitments. Benefits We Offer: - Medical / Dental / Vision / Life and AD&D / Short- and Long-Term Disability / HSA - 401k with Employer Match - Paid Time Off with Roll-Over and Buy-Back Programs Available. - Tuition Reimbursement and over $1,000 of Company Paid Certification Training - Employee referral bonuses and other variable compensation opportunities. - Occasional BBQs, Rafting Trips, Gardening Opportunities, Ice Cream Trucks and more! - Note: Some health benefits only available to employees working over 30 hours each week. Work Conditions: - Primary work will be at one or more of our residential sites in and around Farmington, ME. - Our residential program at LEAP is a 24/7, 365-day operation. Various schedules (both Full and Part time) are available based on the needs of the residential programs and requirements of the supported individuals who live there. - There are no remote working opportunities for this role. - No overnight travel required, some local travel within scheduled workday required. Physical Requirements: - Typical Work Conditions. Work is performed predominantly in a residential environment (e.g., single family home, apartment, etc.). Required to stand, walk, sit; talk to hear, both in person and on telephone; use hands and fingers to handle and/or feel objects or controls; ability for visual and gestural communications; reach with hands and arms. Regularly required to stoop, kneel, bend, crouch, twist torso and climb stairs. LEAP is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law . Compensation details: 17-19 Hourly Wage PI9aaa9d4b92cb-31181-37948965 RequiredPreferredJob Industries Other
    $31k-41k yearly est. 20d ago
  • Technical Support Specialist

    Vantage Point Recruiting 4.4company rating

    Technical support representative job in Augusta, ME

    Job Description In 2026, the Judicial Branch will be implementing its new case management system -- Maine eCourts -- to approximately 80% of court locations throughout the state of Maine. The ideal candidates will provide comprehensive technical support during the statewide Maine eCourts implementations. Using written training materials and court knowledge bank resources, the CMS Technical Support Specialist will provide on-site support to clerks of the court at multiple court locations, troubleshoot user difficulties, provide instruction, identify potential system functional limitations for the project management team, and analyze technical ability and training needs of users. The successful candidate will combine technical proficiency with keen interpersonal skills, demonstrating an ability to guide judicial staff through complex technological changes with patience, expertise, and professionalism. TRAVEL REQUIRED STATEWIDE. HOME BASE OF AUGUSTA AREA (MAINE) IS PREFFERED. Only candidates living within an hour commute of Augusta will be considered. What you'll be doing: Provide accurate and complete answers to general use and environment questions in a timely manner Serve as the point of contact for technology support and services Serve as the point of integration between the business functions of the department and the technology requirements of the department. Provide desktop computer support Ensure that all work is documented for future reference. Follow quality standards. Ensure effective and reliable backups are being performed. Proactively address customer needs. Communicate accurate and useful status updates. Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software Investigate user problems, identify their source, determine possible solutions, test and implement solutions Investigate user problems, identify their source, determine possible solutions, test and implement solutions What we're looking for: Experience in a similar role, supporting end-users and Miscrosoft products Strong trouble shooting and customer service skills Ability to effectively work in a team environment Strong communication skills; both written and spoken
    $36k-61k yearly est. 4d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Technical support representative job in Portland, ME

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $53k-73k yearly est. 7d ago
  • Support Technician

    Kardex 4.1company rating

    Technical support representative job in Westbrook, ME

    The Support Technician's primary responsibility is to provide quality phone support to both dealer and Kardex Remstar technicians as well as end users. You will be the factory level technical support for Kardex Remstar products in North America. The Service Support Technician reports directly to the Director of Service. There will be occasional expectation to provide on-site support for Kardex Remstar Equipment(less than 10% travel). Some international travel may be required for training(less than 5%). Your tasks * Factory level technical support for Kardex Remstar products. * Handle technical questions and concerns over the phone, email, or occasionally in person. * Troubleshooting issues with technicians/end users and escalating the problem to other technical personnel when appropriate. * Electrical troubleshooting of low voltage control and 230-600VAC 3 phase power circuits. * Mechanical Troubleshooting of chain and belt drive systems. * Manage multiple tasks with varying levels of priority. * Track equipment issues and troubleshooting steps on a per incident bases. * Update/create technical documentation and procedures as needed. * Perform service and support on storage and retrieval systems in the field and in house.(Less than 10% travel). * Attend training courses/seminars as needed. * Some training may occasionally be at our factories in Germany. * Train dealer technicians and end users on occasion. Abide by all safety requirements. Your profile
    $34k-50k yearly est. 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support representative job in Augusta, ME

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-33k yearly est. 1d ago
  • IT Support Specialist

    Atlantic Regional Federal Credit Union 3.9company rating

    Technical support representative job in South Portland, ME

    Full-time Description Are you passionate about technology and helping others? Atlantic Federal Credit Union is looking for an IT Support Specialist to join our dynamic team! This is your opportunity to make a real impact by ensuring our systems run smoothly and our employees have the support they need to serve our members. What You'll Do Be the go-to resource for Tier I technical support-resolving hardware, software, and communication issues quickly and effectively. Assist with IT projects, system upgrades, and deployments that keep us ahead of the curve. Create helpful documentation and knowledge base articles to empower users. Support new employee onboarding by setting up hardware and software. Recommend improvements to IT processes and policies to enhance efficiency. Why Atlantic FCU? Inclusive, collaborative work environment. Opportunities for professional growth and learning. Comfortable workspace with ergonomic equipment. Atlantic Federal Credit Union is an Equal Opportunity Employer. Requirements Experience:1-3 years in IT support or a related role. Education: Associate degree, specialized certification, or equivalent training. Skills: Windows OS, Microsoft Office, Networking, and Microsoft Cloud (Entra, Intune, SharePoint, Power Automate). Strong communication and customer service skills. Ability to work independently and as part of a team
    $35k-42k yearly est. 6d ago
  • IT Technician

    Dechra Veterinary Products LLC

    Technical support representative job in Portland, ME

    As a people first values-based culture, we provide free weekly wellness sessions focused on our employee's physical and mental wellbeing, and flexible work arrangements. We offer a generous employer 401k match and an employee stock purchase plan for long-term financial wellness. Our full array of health, financial and voluntary benefit programs are what you would expect from a recognized Best Place to Work. As a member of the Dechra Group IT team, the IT Technician will be responsible for providing technical support to include general IT related triage, helpdesk driven workloads, account management, systems monitoring. Provide tier I support for all hardware including workstations, servers, general infrastructure systems, peripherals, operating systems, and applications in accordance to company policy and established standards and procedures. The IT Technician will provide hands-on technical support of local site employees and remotely assist employees across North America including Mexico and Canada, reporting to the IT Manager and will work closely with Group IT colleagues at other sites to implement, maintain, and enhance a broad spectrum of technology solutions. Must possess the technical experience and aptitude to work on multiple levels of the technology stack (infrastructure hardware, operating systems, applications) within a wide variety of hardware/software solutions. The IT Technician will need to be able to work independently under minimal supervision, and at times during non-business hours. Key Responsibilities Ensuring that all employees, customers and stakeholders receive a first class level of service in relation to IT incidents and service requests. Providing First and Second Line support for software and hardware fault resolution. Adhere to established IT department standards and procedures as set forth by the IT Director and local IT Manager. Deployment of new hardware and software assets based on the IT department standards. Ensure regional site documentation is accurate and up to date at all times. Deployment new assets in line with the company's hardware refresh policy. Remote support using software support tools, telephone, or desk side support. Escalation of incidents to line management as required. Interaction with Incidents and requests in the helpdesk call handling system. Use existing procedures to solve routine or standard problems. Research and discover new technology solutions. Evaluate and recommends methods and tools for streamlining and improving the established IT processes. Competencies Strong Technical Aptitude Strong Customer Service Strong Problem Solving Learning Agility Flexibility Results Focused Self-Starter Work independently Behavior and Values (D) Dedication - committed to delivering excellence (E) Enjoyment - enthusiastic and results driven (C) Courage - able to take calculated risks (H) Honesty - honesty and integrity (R) Relationships - team player (A) Ambition - willing and able to go the extra mile Skills Knowledge of a broad range of technologies and their applications Experience installing, configuring and maintaining a wide variety of hardware and software Experience working in an IT role supporting local and remote users Experience with technical writing for IT procedures and network diagrams Good interpersonal skills Able to work independently and reliably in a dispersed geographic IT team with minimal supervision Able to multi-task and deliver under pressure Qualifications Prefer 5 years hands on IT experience within a mid-sized corporate environment. Prefer college degree in Information Systems AND/OR recognized current IT certifications (MCSE, CCNA, etc.). Knowledge and Experience - Essential Microsoft stack - O365, Active Directory, Group Policy, NTFS, WSUS, Server 2012- 2016, Windows 10, SCCM, Exchange 2016, Teams, InTune Hardware - Microsoft SurfacePro tablets, Lenovo desktops, HP servers, HP/Aruba switches, Cisco Meraki access points, access control systems, IP camera systems VMWare vSphere vCenter Avaya IPOffice Server Edition and SIP devices Networking (Demonstrable TCPIP knowledge, DNS, DHCP) Remote access/control solutions (TeamViewer, Cisco AnyConnect VPN) Trend Micro Antivirus Cisco ASA/Firepower and UmbrellaDNS Malware remediation HelpDesk systems Knowledge and Experience - Desirable Seasoned IT Technician with experience in both large and small environments Passion for learning new technologies Experience working within an international company Cloud based solutions experience Experience with PowerShell scripting, command line tools, event log parsing, native windows troubleshooting tools, monitoring tools Additional Details Occasional travel may be required
    $30k-56k yearly est. Auto-Apply 60d+ ago

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