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Technical support representative jobs in Menifee, CA - 1,145 jobs

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  • CSR/LOT ATTENDANT

    Ace Parking Management, Inc. 4.2company rating

    Technical support representative job in Irvine, CA

    Compensation Range: $19.00 - $20.00 per hour About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. Accountability: Assist with office duties, including answering phones and emails. Assisting customers' with using pay stations or automated ticketing equipment, including obtaining receipts, and credit card payment. Assisting customers with locating vehicles. Directing customers to parking areas or parking spaces, using hand signals or flashlights as necessary. Resolving customer requests, questions, and complaints. Patrolling parking areas on a golfcart in order to prevent vehicle damage and vehicle or property thefts. Actively look for ways to assist customers. What we are looking for: A valid CA Driver's License Must be able to stand and walk up to 8 hours per shift. Must be able to speak clearly, distinctly, and effectively using tact and diplomacy. Experience dealing with irate customers and resolving customer issues and/or complaints. An outgoing and enthusiastic personality. Willingness to do whatever it takes to earn a "Thank You." What We Can Offer You for All Your Hard Work: $19 - $20 Per Hour Medical, dental, vision, life insurance coverage for full-time, eligible employees. Flexible Spending Accounts for full-time, eligible employees 401k Vacation/Sick for full-time and part-time employees Holiday for full-time and part-time employees Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
    $19-20 hourly 3d ago
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  • Desktop Support Specialist

    Synergis 3.8company rating

    Technical support representative job in Anaheim, CA

    TITLE: Desktop Support Technician ANTICIPATED DURATION: 6-month contract to hire Responsibilities: Provide on-site desktop support for end users across Windows laptops and desktop PCs Troubleshoot hardware, software, and application usage issues; resolve incidents and fulfill service requests Perform new hire onboarding setups (device provisioning, account/access coordination, baseline application configuration) Execute termination and offboarding activities (device returns, access removal coordination, asset updates) Support security badge access systems (access requests, updates, deactivations, basic troubleshooting) Configure and support multi-factor authentication (2FA/MFA) for authorized users Assist with remote access requests and connectivity troubleshooting (VPN/remote tools, access validation) Provide “remote hands” support in the server room for system and network administrators (e.g., patching, cabling, power cycles, basic rack/labeling tasks) Work within a ticketing system to document work performed, update status, and meet SLAs Contribute to and maintain technical documentation and knowledge base articles Requirements: 2+ years of desktop support or service desk experience in a business environment (onsite preferred) Strong Windows 10/11 troubleshooting skills (hardware, drivers, profiles, printers, core applications) Experience with endpoint provisioning and user lifecycle support (onboarding/offboarding) Familiarity with MFA/2FA enrollment and remote access support Comfortable working with ticketing systems and documentation/knowledgebase practices Professional communication skills and a customer-service mindset Ability to work independently on-site and coordinate effectively with remote teams Preferred Experience: Experience with Microsoft 365 apps and basic identity/access concepts (e.g., password resets, group membership, access requests) Exposure to phone system administration and/or physical access/badge systems Basic understanding of networking fundamentals (DHCP, DNS, Wi-Fi troubleshooting) Prior experience supporting in a server room or data closet environment The hourly pay rate range for this position is $25.00 to $30.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For immediate consideration, please forward your resume to **********************. If you require assistance or an accommodation in the application or employment process, please contact us at **********************. Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at *******************
    $25-30 hourly 5d ago
  • Technical Support

    LTS-Video Solutions for Security Professionals

    Technical support representative job in Industry, CA

    Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction. ESSENTIAL JOB FUNCTIONS Maintain an in-depth knowledge of our complete line of products and services. Embrace and learn the Video Surveillance / CCTV technologies and their applications. Provide product demos and technical training to the sales team and customers. Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals. Build and test PC-based DVR systems to customer's specifications. Provide prompt and effective customer service and technical support. Service customers in an effective and efficient manner; partner with internal teams proactively. Answer calls and emails regarding technical support requests and log into ticketing systems. Perform other duties as assigned ESSENTIAL REQUIREMENTS Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls Ability to maintain confidential business information Ability to respond to customers in a timely and effective manner Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook) Ability to work independently with minimum supervision Ability to work under pressure Strong troubleshooting, problem-solving, and team player mindset is a plus Proactive and enthusiastic to excel OTHER REQUIREMENT Domestic and/or International Travel may be required (up to 25%) Willing and able to work additional hours when needed Bend, lift, open and move product and related office items varying in weight up to 30lbs, EDUCATION 1+ Years of Professional Experience in technical support or related areas Experience in the security system industry is highly desired A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required Preferred certificate: CompTIA A+ Fresh graduates will also be considered
    $39k-65k yearly est. 5d ago
  • Customer Service Representative

    Kellyconnect | Contact Center Solutions

    Technical support representative job in Irvine, CA

    For those who want to keep growing, learning and evolving. We at KellyConnect hear you, and we're here for you! We're seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity. Schedule/Compensation Details: Attractive hybrid work solution that offers the best of both worlds Office Rotation: Tuesday/Thursday & every other Friday Must live in commutable distance to Irvine, California Work from Home Rotation: Monday/Wednesday & every other Friday Competitive pay rate- $26 Why should you apply:Medical and dental benefits Opportunity to gain valuable experience. Enjoy a positive and supportive work environment. Paid training to ensure you have the skills & knowledge to succeed. What's a typical day as a Customer Service Representative? You'll be: Processing product complaints through queues and other communication channels. Maintaining a positive experience while investigating complaints in a timely and courteous manner. Accurately updating databases with pertinent details & product information. Escalating issues based on severity to appropriate levels as needed. Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints. This job might be an outstanding fit if you: Have a high school diploma or equivalent. Have at least 3 years of customer service experience and call center experience Have strong problem- solving and organizational skills. Are able to work in a fast-paced environment. Are able to work a hybrid work schedule comprised of weekly office & remote requirements. What happens next: Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Acerca de kelly El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año. Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.
    $26 hourly 5d ago
  • Customer Service Representative

    Vaco By Highspring

    Technical support representative job in Irvine, CA

    Our client is seeking a dependable and customer-focused Customer Service Representative to serve as a key point of contact for customers. This role is ideal for someone who enjoys helping others, solving problems, and providing a positive experience while working in a fast-paced, team-oriented environment. Key Responsibilities Respond to customer inquiries via phone, email, and/or chat in a professional and timely manner Resolve customer questions, concerns, and issues while ensuring a high level of satisfaction Document customer interactions accurately in internal systems Process orders, returns, account updates, or service requests as needed Collaborate with internal teams (sales, operations, billing, etc.) to resolve escalated issues Follow established processes, policies, and service standards Identify opportunities to improve the customer experience Qualifications 1-3+ years of experience in customer service, call center, or client support roles Strong communication and interpersonal skills Ability to remain calm, professional, and solution-oriented Basic computer proficiency and ability to learn new systems quickly Strong attention to detail and follow-through Nice to Have Experience in a high-volume or phone-based support environment Familiarity with CRM or ticketing systems (Salesforce, Zendesk, etc.) Bilingual skills a plus Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
    $32k-41k yearly est. 2d ago
  • Technical Support Specialist Tier III

    Amen Clinics, Inc., A Medical Corporation 4.1company rating

    Technical support representative job in Costa Mesa, CA

    Job Description The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts. The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment. Essential Duties & Responsibilities Respond to incoming help desk calls and emails from users and provide real-time senior-level support. Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications. Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy. Assist with network administration tasks, including switch, firewall, and wireless troubleshooting. Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems. Support and administer the organization's VoIP/telephony/telehealth systems. Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints. Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools. Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365. Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff. Document issues, resolutions, and processes in the ticketing system with accuracy and completeness. Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability. Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts. Qualifications & Requirements Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered). Certifications: CompTIA Network+ or CCNA strongly preferred. Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies. Additional certifications (e.g., Azure, VMware, security-focused) are a plus. Experience: Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level. Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications. Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable. Skills: Excellent troubleshooting, documentation, and communication skills. Ability to handle multiple priorities and escalate issues appropriately.
    $45k-56k yearly est. 23d ago
  • IT Support Specialist Level 1

    National Community Renaissance 4.7company rating

    Technical support representative job in Rancho Cucamonga, CA

    National Community Renaissance (National CORE) is a nonprofit affordable housing developer, but our work is not about bricks and mortar, rather creating healthy communities that thrive and prosper for many generations to come. At National CORE, we support families and seniors by providing housing communities that are affordable, safe, and of the highest quality. We enhance neighborhood stability through long-term management and maintenance, as well as industry-leading services such as senior wellness, preschool and afterschool programs, and family financial training. National COREs Information Technology department is an ever exciting, dynamic environment. We are focused on empowering our customers through current technology, superior support, and proactive interactions. We are looking for an individual with strong communication skills anda strong technical background.A technician with a can do attitude and someone who is driven and wants to advance in the department is a must. This person will perform a variety of administrative tasks to maintain departmental service level agreements and interface closely with end-users and collaborate with other I.T. staff daily.They will require strong organizational traits as well as interpersonal and communications abilities.Candidate must be an analytical thinker as this position will involve problem resolution and process/policydevelopment.Overall customer-service orientation skills are a requirement. RESPONSIBILITIES * Phone Support: Provide first level phone support for inbound support calls to the Service Desk. This also includes remote support for desktops, laptops, mobile devices, printers, etc. * Incident Management: Documentallincidents, problems and requests in the company ticketing system and escalate as needed to service/product owner(s), as well as management. * Asset Management: Maintain inventory of all physical and digital assets owned by National CORE; including new hardware, software licenses, domain registration, etc. Make recommendations for the ordering of assets, as needed, to ensure timely deployments. * Troubleshooting: Identify problems in the environment and drive them to resolution; from making sure the workplace is clean to identifying recurring failures and notifying the appropriate service/product owner(s) to ensure root-cause resolution. * Communication: Be able to identify problems in the environment and communicate with peers and customers. Provide a level of discretion when it comes to sensitive data and communication such as confidential company information. * Customer Service Driven: Self-prioritization and timely resolution of incidents and requests to support our customers technology needs. Design, plan and conduct training on the use of systems and software best practices. Search for solutions to enhance workflows to drive automation and efficiency and present recommendations to management. * Project Management: Other project or administrative tasks as assigned by the Director of IT to ensure the overall success of the departments strategy and goals. This requires the ability to manage multiple tasks and resources to ensure timely completion of all assignments. * Attend company sponsored events that relate to the development of the team, which from time to time may include overnight stays at locations away from the employees home. * Ability to work flexible hours. Ability to travel is required. * Must possess a valid drivers license, current automobile insurance and reliable form of transportation.
    $41k-52k yearly est. 11d ago
  • Speech Language Pathology Technology Support Specialist, College of Education, Health and Human Services

    California State University System 4.2company rating

    Technical support representative job in San Marcos, CA

    Under the guidance of the Department Chair and Simulation Director, the Technology Specialist will provide comprehensive simulation support to the San Marcos campus. The role provides technical and mechanical support for the Speech-Language Clinic and simulation labs. The coordinator will work closely with the campus leads as a central resource for faculty, students, the campus community, and community partners. Position Summary Speech Language Pathology Technology Support Specialist (Technology Support Specialist I) This is a full-time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page. Pay, Benefits, and Work Schedule Anticipated Hiring Salary Amount: $4,595 per month CSU Classification Salary Range: $4,595 - 6,694 per month Salary is commensurate with the background and experience of the individual selected. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package. This position is required to work in person on campus. California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 7, 2025. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************. Supplemental Information Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at *********************************************** Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California. California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Advertised: Nov 20 2025 Pacific Standard Time Applications close:
    $4.6k-6.7k monthly Easy Apply 32d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Riverside, CA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $54k-80k yearly est. 13d ago
  • Senior AV Production Support Technician-Burbank, CA

    One Diversified, LLC

    Technical support representative job in Irvine, CA

    How You'll Contribute: We are seeking a skilled and reliable AV Production Support Technician to provide technical support for internal corporate events, including town halls, executive meetings, webinars, and hybrid events. The ideal candidate will have hands-on experience with AV systems, live event production, and troubleshooting in a fast-paced corporate environment. This position provides technical and operational support of audio-visual equipment and systems located within the following types of environments: Business/corporate offices, single and divisible conference rooms, training rooms, collaboration rooms, and open areas (digital signage). This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team. The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Typical daily schedule will be 8am - 5pm. These hours may be adjusted based on meeting and event needs, including earlier starts, later end times, and overtime will be required. Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development. What You'll Do: The job responsibilities of the Audio-Visual Support Services Technician include the following: Set up, operate, and break down AV equipment for live and hybrid events. Provide technical support for video conferencing platforms (e.g., Zoom, Microsoft Teams, Webex). Operate cameras, switchers, microphones, projectors, and audio mixers. Collaborate with internal stakeholders and external vendors to ensure seamless event execution. Troubleshoot AV issues in real-time during events. Maintain and inventory AV equipment. Support pre-event testing and rehearsals. Exercising advanced technical skill level abilities to perform routine maintenance of advanced AV/technology related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment. Act as the liaison between the on-site team and Diversified Service management. Oversight for planning and implementation of process improvement principles required to maintain AV technologies in critical areas such as training rooms, video walls, meeting rooms, conference rooms, and AV spaces. Support executive level meetings with tasks such as meeting start up, monitoring, and active troubleshooting. Oversee repair and service of all AV equipment while planning and implementing improvements in AV equipment. Act as the technical escalation point for all AV equipment and related issues. Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for end-users. Daily/weekly room sweep scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use. Quarterly preventative maintenance of rooms at the designated client site. Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of AV/multi-media systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity AV/multi-media systems. Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems. Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of audio visual, video conference, display and presentation technologies. Manage the daily activities of configuration and operation of AV/multi-media systems. Participate in and drive continuous improvement activities across AV technologies and collaborate with client to improve/evolve technology solutions. Provide assistance to users in accessing, using, and diagnosing AV/multi-media systems. Track, update, and report on AV ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics. Interface with client executive and "C" level personnel in a highly professional manner. Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc. Collaborate with local Service management concerning actions, including but not limited to end-user provided training. Communicate effectively with clients to ensure that all technical issues are resolved promptly and satisfactorily. Participate, as needed, in Client escalations/analysis requests. Follow all safety procedures and always adhere to the customer's security and confidentiality policies. Communicate effectively with the client and Diversified remote team to inform the ticket resolution progress. Required to attend client team AV meetings regularly, and collaborate effectively with their internal AV engineering team Ability to find creative in the moment solutions to break fix problems, so meetings can continue to operate while searching for a long term solution What You'll Bring: Education & Certifications: HS Diploma/ GED Required Skills/Qualifications: 5+ years of experience in AV production and enterprise level AV support CTS certification from AVIXA and/or manufacturer certifications (QSC, Cisco, Clear One, Crestron, Extron, etc.) Proficiency with AV hardware (e.g., PTZ cameras, audio mixers, video switchers). Experience with video conferencing platforms and streaming tools. Familiarity with corporate environments and executive-level support. Excellent communication and customer service skills. Experience with hybrid event platforms and webinar production. Knowledge of AV over IP systems and digital signage. Competencies in AutoCAD / Visio adequate to read drawings for rack layout & cabling Experience conducting site surveys; constructing racks; pulling cable; installing projectors & sub-mounts; crimping / punch-down connections Competencies in Video Conferencing products (Cisco preference) Competencies in QSC control systems (trouble shooting, basic communication concepts and protocols) Competencies in Crestron and Extron control systems (trouble shooting, basic communication concepts and protocols) Basic wiring skills Experience testing and troubleshooting complex AV systems, as well as strong knowledge of proper equipment rack wiring standards and event best practices Experience with major industry manufacturers including QSC, Crestron, Extron, Cisco, Microsoft, Biamp, Shure, and/or Poly Experience with Advanced AV Signal Flow Diagramming and Advanced Troubleshooting Knowledge of signal flow for: audio, video, control systems, lighting, networking, access control, phone systems, and camera systems General proficiency with computers and specialized software applications specific to the AV industry (i.e. Crestron; the use of programs such as MS Excel, Outlook, Project, Word) Must present well as client facing and working with high level executives within high pressure meeting situations Proactive personality when it comes to finding issues, staying busy, and supporting the onsite clients If taking public transit, you will still be responsible for arriving at work at your designated start time. Ensure you have reliable backup transportation if necessary. Must be able to stand, kneel and/or crouch for long periods of time Must be able to work in high places, as well as small, cramped places Must be able to work in hot humid places, as well as cold places Must be able to properly use hand/power tools, ladders, and subsequent safety equipment Must be able to lift/maneuver up to 75 lbs, use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time Must pass a background screen and drug test.
    $52k-91k yearly est. 7d ago
  • IT Support Coordinator

    Cirksconstructioninc

    Technical support representative job in Orange, CA

    The IT Support Coordinator assists the IT Director and IT Manager in facilitating the company's growing technological needs. This on-site role also assists with network administration, application support, ticket management, hardware and software acquisition, set-up, and troubleshooting. Apply if you: Bring a cooperative spirit to your team and neighboring department. Have an understanding that through your contributions, you aid in the overall Company's success. Pursue continuous efforts to see beyond current business modes and methods. Embody an understanding that as a committed team member, tenure with an organization is achievable. Bring your whole self to work. Applying your knowledge, skills, and abilities ensures that every task you perform is performed at the highest level. Job Description: KDC is a leader in the construction industry with diverse individuals dedicated to our people, customers, projects, and community. Maintaining a strong focus on building a culture that encourages our employees to grow personally and professionally. KDC offers a competitive salary/hourly range $29.00 to $38.00 - while considering the candidate's experience and a comprehensive benefits package for full-time employees: Medical insurance Dental HMO and PPO insurance Vision insurance Life/AD&D insurance Flexible Spending Accounts - Unreimbursed Medical and Dependent Care 401(k) retirement plan Vacation and Sick Time Holidays Performance Expectations Striving to be the leader in construction and facilities services by exceeding customer expectations begins with each employee. Through the individual contributions of our employees, we can support our core values. To help us accomplish this goal, we ask you to S.M.I.L.E. Synergy - bring a cooperative spirit to your team and neighboring departments. Marketing - understanding that through your contributions, you aid in the overall success of our Company. Innovation - continuous efforts to see beyond current business modes and methods. Longevity - understanding that tenure with the organization is achievable as a committed team member. Excellence - bring your whole self to work. Applying your knowledge, skills, and abilities ensures that every task you perform is performed at the highest level. Core Competencies Attention to Detail Ensuring Accountability Fostering Communication Teamwork Adaptability Time Tracking Consistency Using Information Technology Essential Job Functions Assists with developing the core company applications: CMiC, FieldPoint, Workday, and ADP. Executes hardware set-up and repairs for laptops, desktops, smartphones, phone systems, and printers. Assists with responding to and resolving IT tickets. Trains onboarding employees with basic workstation and phone processes. Configures and maintains servers, firewalls, access points, and service provider equipment. Creates management reports based on business requirements and standards. Tests and validates report data. Maintains and re-maps existing reports in the Company database. Modifies and maintains the report inventory. Assists with supporting efforts to maximize speed, bandwidth, data storage, firewall, security, and accessibility. Responsible for working safely, adhering to all aspects of our Health, Safety, and Environmental Program for self-protection and for protecting fellow co-workers, sub-contractors, the public, and the clients by supporting all Company safety efforts. Other duties as assigned. Education, Experience, and Skills Expert in Microsoft Software Suite with proficiency in troubleshooting Windows. 1 - 5 years' experience with Information Technology (“IT”) or equivalent. High school diploma or equivalent. Ability to convey IT solutions to non-technical users. Demonstrates experience with network administration, hardware/equipment management, and ticketing platform experience. Demonstrates experience with company applications with a strong understanding of data table relationships, report writing, and module functions. Technical experience with Excel reporting platforms Demonstrates experience using report software. Demonstrates strong interpersonal, verbal, and written communication skills. Ability to multi-task, has strong attention to detail, organizational skills, and time management skills to ensure all established deadlines are achieved. Self-starter and able to work in a fast-paced, team-oriented environment. Has passion, energy, persistence, a positive attitude, and enthusiasm. Able to identify a need, remove barriers, and has the know-how to make things happen. Values diversity of ideas, opinions, and people. Has good common sense and applied logic. Must possess or be able to obtain an appropriate state driver's license before employment, along with a clean driving record and reliable transportation. KDC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $29-38 hourly Auto-Apply 7d ago
  • IT Support Coordinator

    Cirks Construction

    Technical support representative job in Orange, CA

    The IT Support Coordinator assists the IT Director and IT Manager in facilitating the company's growing technological needs. This on-site role also assists with network administration, application support, ticket management, hardware and software acquisition, set-up, and troubleshooting. Apply if you: Bring a cooperative spirit to your team and neighboring department. Have an understanding that through your contributions, you aid in the overall Company's success. Pursue continuous efforts to see beyond current business modes and methods. Embody an understanding that as a committed team member, tenure with an organization is achievable. Bring your whole self to work. Applying your knowledge, skills, and abilities ensures that every task you perform is performed at the highest level. Job Description: KDC is a leader in the construction industry with diverse individuals dedicated to our people, customers, projects, and community. Maintaining a strong focus on building a culture that encourages our employees to grow personally and professionally. KDC offers a competitive salary/hourly range $29.00 to $38.00 - while considering the candidate's experience and a comprehensive benefits package for full-time employees: Medical insurance Dental HMO and PPO insurance Vision insurance Life/AD&D insurance Flexible Spending Accounts - Unreimbursed Medical and Dependent Care 401(k) retirement plan Vacation and Sick Time Holidays Performance Expectations Striving to be the leader in construction and facilities services by exceeding customer expectations begins with each employee. Through the individual contributions of our employees, we can support our core values. To help us accomplish this goal, we ask you to S.M.I.L.E. Synergy - bring a cooperative spirit to your team and neighboring departments. Marketing - understanding that through your contributions, you aid in the overall success of our Company. Innovation - continuous efforts to see beyond current business modes and methods. Longevity - understanding that tenure with the organization is achievable as a committed team member. Excellence - bring your whole self to work. Applying your knowledge, skills, and abilities ensures that every task you perform is performed at the highest level. Core Competencies Attention to Detail Ensuring Accountability Fostering Communication Teamwork Adaptability Time Tracking Consistency Using Information Technology Essential Job Functions Assists with developing the core company applications: CMiC, FieldPoint, Workday, and ADP. Executes hardware set-up and repairs for laptops, desktops, smartphones, phone systems, and printers. Assists with responding to and resolving IT tickets. Trains onboarding employees with basic workstation and phone processes. Configures and maintains servers, firewalls, access points, and service provider equipment. Creates management reports based on business requirements and standards. Tests and validates report data. Maintains and re-maps existing reports in the Company database. Modifies and maintains the report inventory. Assists with supporting efforts to maximize speed, bandwidth, data storage, firewall, security, and accessibility. Responsible for working safely, adhering to all aspects of our Health, Safety, and Environmental Program for self-protection and for protecting fellow co-workers, sub-contractors, the public, and the clients by supporting all Company safety efforts. Other duties as assigned. Education, Experience, and Skills Expert in Microsoft Software Suite with proficiency in troubleshooting Windows. 1 - 5 years' experience with Information Technology (“IT”) or equivalent. High school diploma or equivalent. Ability to convey IT solutions to non-technical users. Demonstrates experience with network administration, hardware/equipment management, and ticketing platform experience. Demonstrates experience with company applications with a strong understanding of data table relationships, report writing, and module functions. Technical experience with Excel reporting platforms Demonstrates experience using report software. Demonstrates strong interpersonal, verbal, and written communication skills. Ability to multi-task, has strong attention to detail, organizational skills, and time management skills to ensure all established deadlines are achieved. Self-starter and able to work in a fast-paced, team-oriented environment. Has passion, energy, persistence, a positive attitude, and enthusiasm. Able to identify a need, remove barriers, and has the know-how to make things happen. Values diversity of ideas, opinions, and people. Has good common sense and applied logic. Must possess or be able to obtain an appropriate state driver's license before employment, along with a clean driving record and reliable transportation. KDC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $29-38 hourly Auto-Apply 7d ago
  • Technical Support Short-Term

    Coast Community College District

    Technical support representative job in Costa Mesa, CA

    Definition Under direct to minimum supervision of the head of the Division, Department, or Program, the non-academic, non-classified short-term support employee will provide services to the department to support and assist regular employees by performing a variety of needed temporary tasks. Non-academic, non-classified short-term employees are not part of classified service. Non-academic, non-classified short-term employees are at-will employees, have no entitlement rights to any position in the District, and are not benefits eligible. Short-term employment shall not result in the displacement of Classified personnel. Non-academic, non-classified short-term employees perform services and tasks, which once completed, will not be extended or needed on a continuing basis. Short-term non-classified employees perform services that are not re-occurring and are not a permanent component of the District's operations. Short-term employees may be employed to perform work at a one-time event that occurs on an irregular basis. Short-term non classified employees may not exceed 160 working days within a fiscal year (July 1 - June 30) and may not exceed 19 working hours per week and may only occupy one primary assignment within the District. * Retired CalPERS Annuitants: may not exceed 960 hours in a fiscal year (July 1 through June 30)* REPRESENTATIVE DUTIES: On a temporary basis, provide technical assistance to divisions, departments, events, and programs. Performs additional related duties as assigned. Qualifications and Physical Demands MINIMUM QUALIFICATIONS: Education and Experience: * Dependent on the specific Division, Department or Program job assignment. * Or, any combination of education an experience that would provide the required equivalent qualifications. LICENSES OR OTHER REQUIREMENTS: Some job assignments may require a valid California driver's license and/or possession of a license and/or certificate of completion from an accredited college or agency relative to the assigned area. Continuing education, training or certification may be required. Knowledge of: Dependent on the specific Division, Department or Program job assignment. Ability to: Dependent on the specific Division, Department or Program job assignment. Conditions of Employment Under direct to minimum supervision of the head of the Division, Department, or Program, the non-academic, non-classified short-term support employee will provide services to the department to support and assist regular employees by performing a variety of needed temporary tasks. Non-academic, non-classified short-term employees are not part of classified service. Non-academic, non-classified short-term employees are at-will employees, have no entitlement rights to any position in the District, and are not benefits eligible. Short-term employment shall not result in the displacement of Classified personnel. Non-academic, non-classified short-term employees perform services and tasks, which once completed, will not be extended or needed on a continuing basis. Short-term non-classified employees perform services that are not re-occurring and are not a permanent component of the District's operations. Short-term employees may be employed to perform work at a one-time event that occurs on an irregular basis. Short-term non classified employees may not exceed 160 working days within a fiscal year (July 1 - June 30) and may not exceed 19 working hours per week and may only occupy one primary assignment within the District. * Retired CalPERS Annuitants: may not exceed 960 hours in a fiscal year (July 1 through June 30)* Employment is contingent upon verification of employment history, background verification as governed under Education Code requirements, eligibility to work in the United States, and approval by the CCCD Board of Trustees. Short term/temporary assignments do not offer fringe benefits or pay for holidays or time not worked but are entitled to sick leave per Labor Code 2810.5. However, CalPERS retired annuitants are not entitled to this benefit. The hours of work and effective date of employment will be arranged with the supervisor. * Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. * The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910) * The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individual's interested in advancing the District's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. Application materials must be electronically submitted on-line at ******************** employment. Incomplete applications and application materials submitted by mail will not be considered. Additional Information APPLICATION REQUIREMENTS To be considered for employment you must submit a complete application packet. A complete application packet includes: * Online Employment Application * Answers to all of the supplemental questions. Candidates will also be responsible for all travel expenses if selected for an interview, the Coast Community College District does not reimburse for candidate travel expenses. Disability Accommodations If you require accommodations in the Application or Examination Process, please notify Human Resources by calling **************. PHYSICAL DEMANDS AND WORK ENVIRONMENT * The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. * The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * A detailed list of physical demands and work environment is on file and will be provided upon request. Coast Community College District is an Equal Opportunity Employer The Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. We are committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information. The Coast Community College District is a multi-college district that includes Coastline College, Golden West College, and Orange Coast College. The three colleges offer programs in transfer, general education, occupational/technical education, community services, and student support services. Since its founding in 1947, the Coast Community College District has enjoyed a reputation as one of the leading community college districts in the United States. Governed by a locally elected Board of Trustees, the Coast Community College District plays an important role in the community by responding to the needs of a changing and increasingly diverse population.
    $39k-65k yearly est. 8d ago
  • Tech Support L1

    Kynite

    Technical support representative job in Industry, CA

    Orchestrated by adept technical architects with over fifty years of applied expertise, KYNITE is an advanced technology company specializing in the disciplines of: Blockchain, Cloud Services, Big Data & Analytics, Artificial Intelligence, Enterprise, Staff Augmentation and Managed Services We are BigData Experts We are Cloud Experts We are Enterprise Architects We are Artificial Intelligence Innovators We are Technological Evangelists We are Doers We are Kynite Additional Information All your This job is only for individuals residing in US US Citizens, Green Card holders, EAD's can apply W2, C2c, Information will be kept confidential according to EEO guidelines.
    $39k-65k yearly est. 60d+ ago
  • Tech Support Coordinator

    Multiquip Inc. 4.3company rating

    Technical support representative job in San Bernardino, CA

    About the Role: As a Technical Support Coordinator, you'll be the go-to resource for troubleshooting and supporting MQ Power equipment. Using your expertise in power generators and diesel engines, you'll guide customers through diagnostic steps and work to resolve issues over the phone, by email, or other communication channels. Whether it's a complex technical issue or a routine inquiry, you'll be the expert our customers rely on. Key Responsibilities: * Provide Expert Technical Assistance: Handle customer inquiries, troubleshooting requests, and provide solutions for issues on MQ Power equipment. * Diagnose Equipment Problems: Listen closely to customers' descriptions of issues, analyze troubleshooting codes, symptoms, and data to pinpoint causes of failures or potential issues. * Predict and Prevent Failures: Identify recurring problems and emerging trends, making proactive repair recommendations to prevent future issues. * Ensure Customer Satisfaction: Follow up with customers to ensure their problems are resolved, and their expectations are exceeded. * Create and Share Documentation: Provide clear technical support materials, including reports and repair documentation, to help customers understand solutions. * Maintain Accurate Records: Document all interactions with customers, ensuring that all service issues and troubleshooting results are logged and organized. * Collaborate Across Teams: Work closely with internal teams to resolve issues and contribute to continuous improvement initiatives. * Contribute to Knowledge Sharing: Research and document effective troubleshooting techniques, repair procedures, and solutions to expand our knowledge base and FAQ database. * Positive Customer Interaction: Maintain a friendly, approachable attitude with both customers and team members, ensuring that all interactions are positive and productive. What We're Looking For: Education & Experience: * Associate's degree or equivalent from a technical school or two-year college. * 3-5 years of hands-on single/three phase generator equipment experience or related training. * Previous experience with diesel-powered generators is highly preferred. * Skills & Expertise: * Strong understanding of mechanical, electrical, and hydraulic systems, including the ability to read and interpret schematics and diagrams. * Solid troubleshooting skills and the ability to diagnose complex issues based on various data sources. * Experience with power generator equipment ranging from 6 kW to 600 kVA, engine data analysis, and interpreting engine DTC's. * Ability to communicate technical information clearly, both in writing and verbally. * Strong customer service skills, including effective telephone communication and problem-solving. * Proficiency in Microsoft Office applications (Word, Excel, Outlook) and familiarity with CRM or service tracking software. * Self-motivated with the ability to manage multiple tasks and work independently. Education & Experience: * Associate's degree or equivalent from a technical school or two-year college. * 3-5 years of hands-on electromechanical experience or related training. * Previous experience with diesel-powered generators is highly preferred Skills & Expertise: * Strong understanding of mechanical, electrical, and hydraulic systems, including the ability to read and interpret schematics and diagrams. * Solid troubleshooting skills and the ability to diagnose complex issues based on various data sources. * Experience with electrical troubleshooting, engine data analysis, and interpreting system codes. * Ability to communicate technical information clearly, both in writing and verbally. * Strong customer service skills, including effective telephone communication and problem-solving. * Proficiency in Microsoft Office applications (Word, Excel, Outlook) and familiarity with CRM or service tracking software. * Self-motivated with the ability to manage multiple tasks and work independently. Physical Requirements: This position primarily involves office-based work and customer communication. A typical 8-hour workday includes extended periods of sitting, phone use, talking, hearing, reading, writing, and computer typing. The physical demands described below are representative of those required to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this role, the employee: Regularly sits for extended periods, frequently talks and listens to customers and team members, occasionally stands, walks, and reaches with hands and arm. Compensation and Benefits: * Compensation $25-$30/hr * Excellent Benefits Package for Full Time Employee that starts the 1st of the month after 30 days of hire date * Medical, Vision & Dental plans (including orthodontic coverage * Company paid Life, AD&D, short-term and long-term disability * Generous Paid Time Off - Accrue up to 4 weeks per year * 11 paid Holidays * 401(k), and other financial benefits * Tuition Reimbursement up to $5,250 a year * MetLife Hyatt Legal and AFLAC benefit plans * Employee Assistance Program
    $25-30 hourly Auto-Apply 4d ago
  • Autism Support Technician (Behavior Technician)

    Holding Hands OpCo LLC 4.4company rating

    Technical support representative job in Covina, CA

    Job DescriptionDescription Now Hiring: Autism Support Specialist (Entry-Level) - Also known as a Behavior Technician Are you passionate about making a difference in the lives of individuals with autism and other developmental disabilities? Do you have a knack for fostering positive behavior and creating a supportive learning environment? Holding Hands Inc. is seeking a dynamic individual to join our team as a Behavior Technician. Location: Covina & Rosemead, CA Region | Sessions are completed in one of our beautiful clinics, the clients home, or another community location. We work diligently to schedule your clients within 20/miles or 30/minutes (whichever is closest) to your home to minimize commute time. Pay: $22-$25/hr depending on experience & education Schedule: Part-Time | 15 - 25+ hours per week Block Schedule Options Include: Block 1: Monday - Friday 3pm - 8pm Block 2: Monday - Friday 3pm - 6pm Block 3: Monday - Friday 5pm - 8pm Block 4: Monday, Wednesday, and Friday 3pm - 8pm What You'll Do as a Behavior TechnicianAs a Behavior Technician, you'll use a proven method called Applied Behavior Analysis (ABA) to support children and teens in reaching their full potential. You'll work one-on-one with clients in their home, school, or one of our welcoming clinics. Each day, you'll help your client learn new skills and reduce challenging behaviors in a fun, supportive, and meaningful way. What your day might look like: Work 1-on-1 with kids and teens with autism and other developmental needs Follow a personalized therapy plan created by our clinical team Use play, routines, and activities to help your client grow Track progress by taking notes and recording behaviors Encourage independence and build everyday life skills Celebrate every win-big or small! Don't worry if you're new to ABA-we'll provide you with thorough training to ensure you feel confident and prepared. You'll also have support from our caring, multi-disciplinary team every step of the way. Every child is unique, and so is our approach. We don't use cookie-cutter programs-instead, we tailor therapy to fit each client's needs, interests, and goals. If you're passionate about helping others, love working with kids, and want to make a real difference, this could be the perfect fit for you! Learn more here: ******************************************** Qualifications - What We Are Looking ForMinimum Qualifications High school diploma or equivalent 6 months of experience working with individuals with developmental disabilities (paid or unpaid) Must be able to lift at least 10 pounds, sit, and run as needed. Reliable source of transportation Must be comfortable commuting 20 miles or 30 minutes to client sessions Passion for working with children, youth, and young adults with developmental disabilities Preferred Qualifications Associate or bachelor's degree ABA experience or RBT Certified CPR certification in both pediatrics and adults Experienced and comfortable managing a wide variety of maladaptive behaviors, ranging anywhere from non-compliance, elopement, verbal and physical aggression, self-injurious behaviors, etc. Benefits & Perks - Things You'll LoveWhy join the Holding Hands Team? Make a meaningful impact: Join a team dedicated to helping students thrive academically and socially. Our work comes from the heart, not just a textbook or manual. The starting point of therapy is believing in the ability and potential behind every individual. Professional growth opportunities: Take advantage of ongoing training and development to enhance your skills and advance your career. In addition to supporting our client's growth, we value providing our staff with various growth opportunities to continue reaching their career goals by providing training opportunities for different modalities, supervision, and mentorship. Supportive work environment: Be part of a collaborative team that values diversity, inclusion, and mutual respect. DEI training for all new hires. Benefits & Perks! Great technology provided such as an iPad Fully reimbursed Registered Behavior Technician certification Paid travel time in between clients & Mileage reimbursement 401(k) with a company match Sick/mental wellness time off & Paid Time Off Unlimited Referral Bonus Monthly Registered Behavior Technician group meetings Monthly ABA Student meetings for individuals collecting supervision hours towards their BCBA/BCaBA Annual Performance Reviews with opportunity for pay increases No experience? No problem. If you care about kids and want to grow your skills, we'll teach you everything you need to know. Start your journey with Holding Hands today!
    $22-25 hourly 13d ago
  • Electronic and Technology Support Technician

    Garden Grove Unified School District 4.6company rating

    Technical support representative job in Garden Grove, CA

    Garden Grove Unified School District ABOUT THE JOB: Under general direction, performs skilled installation, operation, repair, maintenance, and servicing on a variety of computerized office, audio/video, network, and other electronic equipment; and performs other related work as required. JOB DUTIES: Designs, develops, connects, installs, programs, troubleshoots, modifies, repairs, and maintains networked fire alarm, intrusion alarm, clock, and bell systems; connects, configures, installs, programs, troubleshoots, modifies, repairs, and maintains end-user devices, networks and peripheral equipment, and software; Voice-over-IP (VoIP), intercom, and public address systems; IP surveillance camera systems; and high-speed copiers and printers; troubleshoots, repairs, and adjusts a wide variety of projectors, marquees, scoreboards, and other electronic devices used in the school district; orders new and replacement parts and maintains an inventory; provides training on the use of equipment and systems to district and site staff; keeps records of time and materials used, and time expended on each job via ticket system; prioritizes and responds to emergency calls; contacts vendors for technical support; installs, repairs, and troubleshoots network cables, as needed; may use aerial lifts to maintain and install equipment, if certified. Complete available at ************ under Employment/Classified Job Opportunities/Job Descriptions EMPLOYMENT STANDARDS Education and Experience: High school graduation or equivalent and three years of recent, increasingly responsible experience in the maintenance and repair of computer, telecommunication, audio/video and/or other related peripherals and equipment is required. Experience with Local Area Network (LAN) is required. Completion of an approved technical school, or related trade courses may be substituted for one year of required experience. Certifications and training in information technology is desirable. LICENSE: Must possess and maintain a valid Class C California Driver License and remain insurable at the standard insurance market rate. Candidates must submit a recent (within the last 30 days) original DMV driving record by the oral rating exam. CERTIFICATE: Employees in some positions may need to possess and maintain a valid aerial lift certification. Appointees must obtain the required certificate within one year following their appointment. A SUCCESSFUL CANDIDATE REQUIRES THE FOLLOWING…. Knowledge of: Computers, hardware, software, electronics, and telecommunications systems; troubleshooting techniques required in the maintenance and repair of computer, electronic, and mechanical equipment and systems; Local Area Network (LAN) concepts, operations, and troubleshooting techniques including TCP/IP protocol; programming procedures for VoIP, intrusion alarm, and fire alarm systems; electrical and fire codes, proper and effective equipment utilization. Ability to: Install and configure computer and electronic devices; demonstrate use of test equipment and monitoring software; learn and train others in new repair methods and procedures for newly-acquired audio/video, office, and other electronic equipment; quickly learn, acquire skills, and train users in new technologies as they emerge; troubleshoot, diagnose, and resolve problems in person and over the telephone; use computer and electronic test equipment to diagnose problems; use hand and power tools; read and interpret schematics and specifications; disassemble, repair, and assemble small electronic and mechanical equipment; read and write at a level required for satisfactory work performance; communicate effectively both orally and in writing; establish and maintain effective working relationships with department staff, user groups, vendors, and district personnel; keep accurate work records, prepare reports, make recommendations, and implement corrective actions. Education and Experience: High school graduation or equivalent and three years of recent, increasingly responsible experience in the maintenance and repair of computer, telecommunication, audio/video and/or other related peripherals and equipment is required. Experience with Local Area Network (LAN) is required. Completion of an approved technical school, or related trade courses may be substituted for one year of required experience. Certifications and training in information technology is desirable. LICENSE: Must possess and maintain a valid Class C California Driver License and remain insurable at the standard insurance market rate. Candidates must submit a recent (within the last 30 days) original DMV driving record by the oral rating exam. CERTIFICATE: Employees in some positions may need to possess and maintain a valid aerial lift certification. Appointees must obtain the required certificate within one year following their appointment. APPLICATION FILING PERIOD: JANUARY 30, 2026 TO FEBRUARY 5, 2026 BY 5:00 PM APPLICATIONS WILL ONLY BE ACCEPTED DURING THIS TIME WE ARE ONLY ACCEPTING ONLINE APPLICATIONS FOR THIS RECRUITMENT WE ARE ONLY ACCEPTING ONLINE APPLICATIONS. You must submit an application and complete the supplemental questions. Resumes are not accepted. Incomplete applications will be rejected. Click the red button below to apply.
    $32k-41k yearly est. 5d ago
  • Substitute Technology Support Technician

    San Bernardino Community College District 4.0company rating

    Technical support representative job in San Bernardino, CA

    This posting is to create a pool of qualified applicants for the current and/or upcoming academic year. While the department may not be actively recruiting at this time, applicants who meet all minimum qualifications and have submitted complete application materials will be contacted if a substitute position becomes available. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job; however, any additional duties will be reasonably related to this class. SUMMARY DESCRIPTION Performs a variety of minor technical support duties to assist faculty, staff, and students in operating and troubleshooting a variety of technical equipment including computers, printers, and copy machines in assigned areas. SUPERVISION received AND EXERCISED Receives general direction from appropriate supervisor; checks with higher-level staff and/or supervisor regarding non-routine assignments. May provide technical and functional direction to assigned student workers. REPRESENTATIVE DUTIES The following duties are typical for this classification. * Serves as initial point of contact for technical support; provides first-level support and performs a variety of minor technical support duties in assigned areas to assist faculty, staff, and students in operating and troubleshooting a variety of technical equipment including computers, printers, and copy machines; demonstrates procedures and functionality; assists in the creation and triage of helpdesk trouble tickets. * Assists students in accessing email, learning management system accounts, student information system. * Troubleshoots, repairs, and maintains computers and other peripheral devices. * Performs routine maintenance on computer hardware and copiers. * Installs computer software; sets up computer hardware for use in a laboratory environment; cleans and maintains computer related hardware and copiers. * Troubleshoots malfunctions and performs repairs to hardware and software; prepares equipment for major repairs. * Performs software maintenance on computers. * Learns the operation of software in order to inform and assist students and staff. * Maintains inventory of computer-related equipment and software; notifies appropriate staff when ordering is necessary. * Refers more complicated issues to the higher-level staff; works collaboratively and, in a training capacity, assists Technology Support Specialists and Senior Technology Support Specialists to complete projects and tasks. * Performs other duties related to the primary job duties. CORE COMPETENCIES: Mathematical Facility * Performs operations involving counting, adding, subtracting, multiplication and division * Follow multi-step computational procedures and apply formulas * Apply basic algebraic or geometric reasoning and problem solving * Recognize approaches and algorithms for finding real world computational solutions * Computes and interprets descriptive statistics Critical Thinking * Analytically and logically evaluates information to resolve problems * Follow guide, SOP or other step by step procedures for locating the source of a problem and fixing it * May detect ambiguous, incomplete, or conflicting information or instructions Attention to Detail * Focusing on the details of work content * Shows care and thoroughness in adhering to process and procedures that assure quality * Applies knowledge and skill in recognizing and evaluating details of work * Applies skilled final touches on products Analyzing and Interpreting Data * Apply sorting, coding and categorizing rules * Analyze data * Read reports * Draw meaning and conclusions from quantitative and/or qualitative data Professional Integrity and Ethics * Follows a clear-cut set of rules * Understands practical necessity of rules and ethical guidelines * Shows consistency in behavior and judgement over a long term and varied situations Legal and Regulatory Navigation * Understanding, interpreting, and ensuring compliance with laws and regulations * Locates, understands, or provides factual regulator information * Works within the bounds and limits of what is permissible Using Technology * Working with electronic hardware and software applications * Using basic features and functions of software and hardware * Experiments and finds novel uses for standard features and functions * Adds, improves, modifies, or develops features and functionality Adaptability * Responding positively to change and modifying behavior as the situation requires * Accept and adjust to changes and the unfamiliar Innovation * Imagining and devising new and better ways of doing things * Fix what is broken; find solutions and fixes with resources at hand * Finds new approaches to performing familiar tasks * Create and invent new ideas; envision the unexpected, unexplored, untried Listening * Comprehend and verbal instructions and orally presented information * Recalls or retrieves key points in a conversation * Listen actively by rephrasing others' input cogently and accurately Professional and Technical Expertise * Applying technical subject matter to the job * Knows the rudimentary concepts of performing the essential technical operations * Possess recognized expertise outside of the organization Self-Management * Follows through on instructions and assignments * Self-directed and self- monitored in commitments and accomplishments * Redefines or reprioritizes activities within scope of responsibility Valuing Diversity * Shows acceptance of individual differences * Welcomes input and inclusion of others who may be different from oneself * Shows understanding and empathy for the challenges of groups seeking inclusion or dealing with perceived discrimination Education/Training: * Equivalent to the completion of high school supplemented by twelve (12) units of college level course work in computer science or a related field. Experience: * Two (2) years of experience in the operation and repair of computer equipment and other office equipment. Equivalency Provision: In the absence of (12) units of college level course work in computer science or a related field, the equivalent to completion of high school and three (3) years of experience providing network administration and support consisting of responsibility for hardware, software, application support, and user training is qualifying. The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily indoors with travel to various locations to provide user support and attend meetings. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to travel to various sites throughout the day; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to occasionally lift, carry, push, and/or pull light to moderate amounts of weight up to 35 pounds; to occasionally lift, carry, push, and/or pull heavier amounts of weight with or without assistance; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. The person selected for hire will be required to complete the following pre-employment requirements: * Submit to and successfully pass DOJ live scan/fingerprinting. Cost of live-scan services to be borne by candidate. * Sealed official transcript(s) in envelope from institution or electronic copies emailed directly from institution (for positions with higher education requirement) * Tuberculosis (TB) risk assessment * Other pre-employment requirements may be required depending on the position (i.e. certifications or licenses; see job posting qualifications section for details). Successful completion of all pre-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the San Bernardino Community College District's Administrative Procedures and Board Policies.
    $30k-45k yearly est. 43d ago
  • Technical Support Specialist Tier III

    Amen Clinics, Inc., a Medical Corporation 4.1company rating

    Technical support representative job in Costa Mesa, CA

    The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts. The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment. Essential Duties & Responsibilities Respond to incoming help desk calls and emails from users and provide real-time senior-level support. Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications. Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy. Assist with network administration tasks, including switch, firewall, and wireless troubleshooting. Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems. Support and administer the organization's VoIP/telephony/telehealth systems. Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints. Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools. Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365. Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff. Document issues, resolutions, and processes in the ticketing system with accuracy and completeness. Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability. Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts. Qualifications & Requirements Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered). Certifications: CompTIA Network+ or CCNA strongly preferred. Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies. Additional certifications (e.g., Azure, VMware, security-focused) are a plus. Experience: Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level. Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications. Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable. Skills: Excellent troubleshooting, documentation, and communication skills. Ability to handle multiple priorities and escalate issues appropriately.
    $45k-56k yearly est. Auto-Apply 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Technical support representative job in Anaheim, CA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $54k-80k yearly est. 8d ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Menifee, CA?

The average technical support representative in Menifee, CA earns between $31,000 and $49,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Menifee, CA

$39,000
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