Technical support representative jobs in Mission Viejo, CA - 3,096 jobs
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Customer Service Representative
Alta Resources 4.5
Technical support representative job in Brea, CA
Alta Resources is Hiring! Earn $17.00-$19.00. Based on Experience. The Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, sample fulfillment, data entry, and validation of orders.
The Customer Care Rep will also handle complex compliance issues as they will be supporting an Alta client that may be regulated by a federal and/or state government agency. Additional duties may include updating reports, assist in the final testing of new surveys and processes, and some data analysis. This role is responsible to facilitate, analyze and resolve any customer issues, provide product support and/or investigate questions or follow up to resolve those concerns in an accurate and timely manner to ensure customer retention and loyalty. This Role will also work to resolve transferred call issues and answer process questions, all following a designated escalated system process designed by Alta's Client.
Essential Duties & Responsibility
Serves as a company ambassador by delivering a high level of professionalism and quality through the delivery of exceptional customer service and support by utilizing strong verbal and written communication skills and effective telephone techniques.
Builds relationships and rapport with customers through a conversational and consultative approach.
Troubleshoots and problem solves customer's issues or concerns by providing solutions, recommendations, replacements, gathering of sensitive information, and/or detailed product information with a sense of urgency while using a positive and empathic approach at all times.
Handles complex compliance issues as Alta's client may be regulated by a federal and/or state government agency.
Completes, maintains, and processes pertinent paperwork and records with a high attention to detail to ensure accurate data is entered in CRM, client systems, and other technology as needed. Additional duties may include balancing of orders, updating reports, assist in the final testing of new surveys, and some data analysis.
Completes daily tasks within pre-established timelines by appropriately prioritizing multiple tasks within or across projects or cross functional teams with minimal direction from management.
Meets all identified team and client performance metrics, goals and deadlines in a fast paced, ever changing, high performing team based environment. Provides back up support to other teams as needed.
Takes the initiative to obtain and consistently upgrade product knowledge.
Escalates issues and reports quality issues per procedures.
Identifies potential sales opportunities with consumers regarding their product needs, or up selling related products.
Builds relationships and works closely with client, Alta co-workers, and all levels of the organization in a positive manner to supply necessary updates and reporting as needed.
Recommends improvements to management in service, product, procedures, and/or packaging to support operational excellence or to prevent future issues of a similar nature.
Report any training needs or system error/discrepancies to the supervisor.
Complete other tasks as deemed appropriate by supervisor.
Regular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position.
Other duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Displays a high level of confidence, enthusiasm and a positive attitude with the desire to succeed and exceed customer expectations. Has a passion to serve others.
Excellent interpersonal, verbal and written communication skills. Ability to establish rapport, builds relationships and loyalty with external and internal customers and coworkers, and remains tactful when communicating negative information.
Demonstrate an ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion.
Demonstrate an ability to maintain composure while diffusing and professionally negotiating a high-tension situation on a routine basis. Strong retention skills with the ability to follow a process flow and/or script as needed.
Highly self-motivated with the ability to prioritize complex, diversified responsibilities, multi task effectively and execute tasks with minimum supervision. Strong organization and time management skills. Ability to remain focused and productive with tasks that may be repetitive. Strong attention to detail and accuracy.
Solid logical decision making and troubleshooting skills with the ability to problem solve in a timely and effective manner. Exercises good judgment. Takes ownership of issues or questions and will escalate problems to the appropriate person and follow up accordingly to the customer. Knows when to involve supervisors.
Ability to maintain a high level of confidentiality by handling sensitive and private client and customer information in accordance with Alta Resources and Client's policies and regulatory requirements.
Embraces change and is flexible to the needs of the business and team.
Proven ability to meet deadlines and key metrics, work independently, as a team player, and drive results in a fast paced, team based environment. Must be willing to assist teammates and build strong relationships to achieve company and department goals.
Ability to accept and apply coaching and feedback from leadership.
Proven track record of reliability and a strong work ethic is a must.
EDUCATION and/or EXPERIENCE
High school diploma or equivalent (GED, HSED) required. Post high school education is preferred.
Previous work experience in customer service, sales, training, or member retention required. Industry experience or any other service related industry experience is a plus.
Ability to quickly learn complex program and product knowledge, work on a PC, accessing and navigating multiple software applications in a Windows environment while talking to the customer on the phone via a headset at the same time. Beginner to Intermediate knowledge and use of Microsoft Suite, primarily in Word, Excel, PowerPoint, and Outlook is desired. Keying data entry efficiently and accurately with proficiency in typing/keyboard is required.
Polished phone demeanor, tone and etiquette is required.
Neenah, WI | Brea, CA | Fort Myers, FL | Pasig City, PH | Belize City, BZ | Mexico City, MX
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$28k-37k yearly est. 7d ago
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Customer Service Representative
Aston Carter 3.7
Technical support representative job in Carlsbad, CA
We are seeking a detail-oriented and organized Customer Service Representative to join our team. The ideal candidate will be responsible for managing and responding to emails, focusing on different customers efficiently. Strong organizational skills and excellent email communication abilities are essential. Experience with high-volume data entry, ERP systems, and familiarity with Microsoft Word and Excel are required. The role involves working with numerous part numbers and effectively handling challenging situations with customers.
Responsibilities
+ Manage and respond to customer emails in a timely and organized manner.
+ Focus on different customer needs and prioritize accordingly.
+ Maintain accurate alphanumeric data entry.
+ Utilize ERP systems for efficient data management.
+ Collaborate with the team to handle difficult scheduling and customer interactions.
+ Retain information about numerous part numbers and products.
Essential Skills
+ Proficiency in data entry and customer service.
+ Strong organizational skills with attention to detail.
+ Experience with Microsoft Word, Excel, and ERP systems.
+ Ability to quickly learn and retain processes.
+ Excellent written and verbal communication skills.
Additional Skills & Qualifications
+ Outgoing personality with the ability to work well with others.
+ Administrative support experience is a plus.
+ No degree needed; relevant experience is more important.
+ Ability to stay focused and work hard in a quiet, analytical team environment.
Job Type & Location
This is a Contract to Hire position based out of Carlsbad, CA.
Pay and Benefits
The pay range for this position is $22.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Carlsbad,CA.
Application Deadline
This position is anticipated to close on Jan 26, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$22-24 hourly 7d ago
Technical Support
LTS-Video Solutions for Security Professionals
Technical support representative job in Industry, CA
TechnicalSupport is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technicalsupport and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction.
ESSENTIAL JOB FUNCTIONS
Maintain an in-depth knowledge of our complete line of products and services.
Embrace and learn the Video Surveillance / CCTV technologies and their applications.
Provide product demos and technical training to the sales team and customers.
Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals.
Build and test PC-based DVR systems to customer's specifications.
Provide prompt and effective customer service and technicalsupport.
Service customers in an effective and efficient manner; partner with internal teams proactively.
Answer calls and emails regarding technicalsupport requests and log into ticketing systems.
Perform other duties as assigned
ESSENTIAL REQUIREMENTS
Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls
Ability to maintain confidential business information
Ability to respond to customers in a timely and effective manner
Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)
Ability to work independently with minimum supervision
Ability to work under pressure
Strong troubleshooting, problem-solving, and team player mindset is a plus
Proactive and enthusiastic to excel
OTHER REQUIREMENT
Domestic and/or International Travel may be required (up to 25%)
Willing and able to work additional hours when needed
Bend, lift, open and move product and related office items varying in weight up to 30lbs,
EDUCATION
1+ Years of Professional Experience in technicalsupport or related areas
Experience in the security system industry is highly desired
A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required
Preferred certificate: CompTIA A+
Fresh graduates will also be considered
$39k-65k yearly est. 2d ago
Customer Service Rep
ASC Engineered Solutions, LLC
Technical support representative job in Brea, CA
The Customer Service Representative provides effective customer service for all internal and external customers.
Duties and Responsibilities
Responsible for communicating with customers via phone, email, fax, etc.
Provides timely and accurate information to incoming customer service orders, status, and product knowledge request
Processes customer orders, changes, and returns
Resolves customer complaints by investigating problems, developing solutions, and making recommendations
Works closely with the Operations Supervisor as directed
Reviews and maintains customer database to track information on account information, statuses, orders, and lead times
Provides timely feedback regarding service failures or customer concerns
Works closely with Sales Representatives on quotes, status of orders etc.
Promotes a safe workplace
Performs other duties as directed
What You Will Bring
Required Skills, Competencies and Qualifications
Strong communication and interpersonal skills
Outstanding customer service skills
Excellent time management ability
Ability to handle adversity and conflict with successful outcomes
Outstanding attention to detail and accuracy
Possesses strong commitment to team environment while working well with others
Works systematically and logically to resolve problems
Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services
Knowledge of technical details of the company product
Proficient in computer data entry
Proficient in Microsoft Office, Microsoft CRM Dynamics, and ERP Software
2+ years of Customer Service experience in the manufacturing or construction industry
Job Benefits
Medical, Dental, Vision, and FSA are available 30 days following your start date
401k with company match is available after 90 days of employment
Company-provided Life Insurance and AD&D are provided after 90 days of employment at no cost to you
3 PTO days after 60 days of employment (hourly and non-exempt positions only)
2 weeks of vacation after 6 months of employment
10 paid holidays - including your birthday!
$32k-41k yearly est. 7d ago
Customer Service Rep
ASC Engineered Solutions-The Reliable Automatic Sprinkler Co., Inc.
Technical support representative job in Brea, CA
The Customer Service Representative provides effective customer service for all internal and external customers. Duties and Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate inform Customer Service, Service, Microsoft, Operations Supervisor, Sales Representative, Manufacturing, Retail, Customer
$32k-41k yearly est. 7d ago
Customer Service Representative
24 Seven Talent 4.5
Technical support representative job in Bell Gardens, CA
We are seeking a temporary Customer Experience Representative to support our client, who is well-known in the luxury apparel industry!
Schedule & Location
- Bell, CA
Monday - Friday, 8:30 AM - 5:00 PM
No weekend work required
Compensation
$21 per hour
A candidate with Luxury customer service experience is preferred.
Essential Duties & Responsibilities
Handle customer inquiries, needs, and requests across multiple channels, including email, phone, chat, and social media
Develop a strong understanding of product offerings to assist with inquiries, recommendations, and order-related issues
Process customer orders, returns, and exchanges with accuracy and efficiency
Identify, troubleshoot, and resolve customer issues while striving to exceed customer satisfaction goals
Maintain professionalism and ensure all customer interactions reflect brand standards
Accurately document customer interactions and feedback within the CRM system (Gorgias or similar)
Collaborate with internal teams to resolve complex customer concerns and contribute to continuous process improvement
Liaise with the warehouse to resolve issues related to orders, deliveries, credits, and returns, proactively communicating updates to the team
Qualifications
Proven customer service experience, preferably within a luxury retail or e-commerce environment
Strong written and verbal communication skills across multiple platforms
Ability to multitask, prioritize effectively, and maintain attention to detail
Experience using CRM systems;
Experience with
Gorgias, Shopify, and Loop
is highly desirable for a smooth transition.
Problem-solving mindset with the ability to manage escalated or complex customer situations
Team-oriented approach with the ability to collaborate cross-functionally
$21 hourly 1d ago
Customer Service & Bike Tech
Retrospec
Technical support representative job in Perris, CA
First 90 days: fully in office
After 90 days: 3 days in office, 2 days hybrid
Based throughout Southern California, Retrospec is committed to a no-barrier, inclusive entry to nature and honest conversation about the industry. Over the past 16 years, Retrospec has grown exponentially to serve consumers of all ages, ignite their passion for fresh air, and fuel their love of nature through all seasons. Everything we create is designed and tested in beautiful California to ensure it's ready for your next journey. Choosing the road less traveled is rarely easy, but always worth it.
About the Role
We're seeking an experienced, empathetic, and technically skilled Customer Service & Bike Tech to join our growing team. This hybrid role combines technical bike expertise with exceptional customer care, supporting both our direct-to-consumer (D2C) and dealer (B2B) channels.
You'll be the go-to expert for customer and dealer inquiries, troubleshooting bike and e-bike issues, managing warranty claims, and ensuring every interaction reflects the Retrospec brand's commitment to quality, integrity, and outdoor adventure. If you thrive in fast-paced environments, love helping people, and enjoy problem-solving with a hands-on approach, we'd love to hear from you.
Responsibilities
Receive, research, and respond to customer and dealer inquiries via phone, email, chat, and social media with empathy and professionalism.
Provide expert-level knowledge and troubleshooting support for bikes and e-bikes, including assembly, repair, maintenance, and general technical questions.
Manage consumer and dealer warranty claims, acting as a liaison between customers, sales, product, and warehouse teams.
Walk customers through assembly and troubleshooting steps clearly and confidently via phone or email.
Process returns, exchanges, and replacement parts with attention to accuracy and customer satisfaction.
Collaborate with the warranty, sales, and warehouse teams to ensure timely resolutions and a seamless experience for both consumers and dealers.
Build and inspect new and returned bikes for troubleshooting and quality control, as needed.
Respond to and monitor social media inquiries and reviews, escalating trends or product feedback to the appropriate teams.
Track and flag recurring issues, inefficiencies, or product concerns to improve customer experience and operational processes.
Maintain accurate communication records in Gorgias using automations and workflows to manage volume efficiently.
Communicate customer insights and product feedback constructively to product development, sales, and marketing teams.
Quickly become familiar with the Retrospec brand voice, customer service protocols, and software platforms to provide high-quality support.
Assist with additional customer service and clerical tasks as assigned.
Qualifications
2-3 years of ecommerce customer service experience; bike industry experience highly preferred.
Strong understanding of bike and e-bike mechanics, assembly, repair, and maintenance.
Exceptional written and verbal communication skills with a friendly, professional demeanor.
Experience with customer service tools such as Gorgias or Zendesk.
Proven ability to manage a high volume of tickets, calls, and multi-channel inquiries efficiently.
Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment.
Proficient computer literacy and quick adaptability to new systems.
AA degree preferred; high school diploma or equivalent required.
Experience managing warranty processes and dealer accounts is a plus.
Familiarity with social media or online community communication is a bonus.
Passion for outdoor recreation, cycling, and the Retrospec mission.
Physical Requirements: Must be able to lift and move items weighing up to 75 lbs as needed.
$36k-50k yearly est. 4d ago
Customer Service Representative
Karen Kane 3.6
Technical support representative job in Vernon, CA
We're looking for an Ecommerce Customer Service Representative to join our team by assisting customers placing online orders through inbound calls, outbound calls, and email correspondence. Do you have excellent communications skills and problem-solving skills? This may be the perfect job for you! This is an on-site position based in Los Angeles, CA. The ideal candidate for this job is engaging, client-centric, focused on finding solutions, and committed to providing A+ customer service.
About the Role - Job Responsibilities Include:
Respond, answer, and resolve any customer inquiries and concerns
Help customers place orders over the phone; increase revenue through cross-selling and up-selling merchandise
Communicate with customers who are experiencing various issues through emails, phone calls, and live chat
Develop and maintain a strong knowledge of our clothing and other products, as well as our current promotions
Help receive and prepare incoming ecommerce merchandise so that it is shipment-ready for our customers
Provide product detail to our Ecommerce team to help improve online product descriptions
Communicate clearly with all departments in writing and/or verbally regarding defective and unacceptable merchandise
Offer suggestions as needed to improve team processes or efficiencies
Respond promptly and accurately to customer inquiries and requests
Assist customers with placing, tracking, and returning orders
Work with Ecommerce team on related initiatives and activities as needed
Qualifications - Candidate Requirements:
High school diploma / GED
Experience working with Gorgias, AirCall, Shopify and/or similar Ecommerce platforms systems preferred
Ability to read, write, and speak in both English and Spanish (bilingual)
Self-motivated with the ability to question and learn new tasks quickly
Ability to empathize with and prioritize customer needs
Ability to determine customer needs and provide appropriate solutions
Highly motivated, energetic and upbeat personality
Microsoft Office Knowledge - Outlook, Excel, and Word
Ability to work independently and with a team
Pay range and compensation package - Benefits:
401k plan with partial company match
Comprehensive healthcare, dental, and vision plan
Clothing discount
Voluntary life insurance, as well as short-term and long-term disability policies
Voluntary free annual biometric health test
Early access to company sample sales
Company-sponsored Wellness program
Access to free monthly health & mindfulness webinars
Seasonal monetary awards for participation in company Fitness Challenges
Partial healthcare-subsidized fitness membership to 10,000 gym locations across the country
Company-subsidized discounts to theme parks & local attractions, including Disneyland, Knotts Berry Farm, Universal Studios, Legoland, Six Flags, Sea World, and Southern California sports teams; discounts to brands including Vitamix, Sonos, and others
$28k-35k yearly est. 1d ago
Technical Support Specialist Tier III
Amen Clinics, Inc., a Medical Corporation 4.1
Technical support representative job in Costa Mesa, CA
The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts.
The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment.
Essential Duties & Responsibilities
Respond to incoming help desk calls and emails from users and provide real-time senior-level support.
Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications.
Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy.
Assist with network administration tasks, including switch, firewall, and wireless troubleshooting.
Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems.
Support and administer the organization's VoIP/telephony/telehealth systems.
Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints.
Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools.
Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365.
Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff.
Document issues, resolutions, and processes in the ticketing system with accuracy and completeness.
Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability.
Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts.
Qualifications & Requirements
Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered).
Certifications:
CompTIA Network+ or CCNA strongly preferred.
Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies.
Additional certifications (e.g., Azure, VMware, security-focused) are a plus.
Experience:
Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level.
Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications.
Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable.
Skills:
Excellent troubleshooting, documentation, and communication skills.
Ability to handle multiple priorities and escalate issues appropriately.
$45k-56k yearly est. Auto-Apply 60d+ ago
IT Support Specialist Level 1
National Community Renaissance 4.7
Technical support representative job in Rancho Cucamonga, CA
National Community Renaissance (National CORE) is a nonprofit affordable housing developer, but our work is not about bricks and mortar, rather creating healthy communities that thrive and prosper for many generations to come. At National CORE, we support families and seniors by providing housing communities that are affordable, safe, and of the highest quality. We enhance neighborhood stability through long-term management and maintenance, as well as industry-leading services such as senior wellness, preschool and afterschool programs, and family financial training.
National COREs Information Technology department is an ever exciting, dynamic environment. We are focused on empowering our customers through current technology, superior support, and proactive interactions.
We are looking for an individual with strong communication skills anda strong technical background.A technician with a can do attitude and someone who is driven and wants to advance in the department is a must. This person will perform a variety of administrative tasks to maintain departmental service level agreements and interface closely with end-users and collaborate with other I.T. staff daily.They will require strong organizational traits as well as interpersonal and communications abilities.Candidate must be an analytical thinker as this position will involve problem resolution and process/policydevelopment.Overall customer-service orientation skills are a requirement.
RESPONSIBILITIES
* Phone Support: Provide first level phone support for inbound support calls to the Service Desk. This also includes remote support for desktops, laptops, mobile devices, printers, etc.
* Incident Management: Documentallincidents, problems and requests in the company ticketing system and escalate as needed to service/product owner(s), as well as management.
* Asset Management: Maintain inventory of all physical and digital assets owned by National CORE; including new hardware, software licenses, domain registration, etc. Make recommendations for the ordering of assets, as needed, to ensure timely deployments.
* Troubleshooting: Identify problems in the environment and drive them to resolution; from making sure the workplace is clean to identifying recurring failures and notifying the appropriate service/product owner(s) to ensure root-cause resolution.
* Communication: Be able to identify problems in the environment and communicate with peers and customers. Provide a level of discretion when it comes to sensitive data and communication such as confidential company information.
* Customer Service Driven: Self-prioritization and timely resolution of incidents and requests to support our customers technology needs. Design, plan and conduct training on the use of systems and software best practices. Search for solutions to enhance workflows to drive automation and efficiency and present recommendations to management.
* Project Management: Other project or administrative tasks as assigned by the Director of IT to ensure the overall success of the departments strategy and goals. This requires the ability to manage multiple tasks and resources to ensure timely completion of all assignments.
* Attend company sponsored events that relate to the development of the team, which from time to time may include overnight stays at locations away from the employees home.
* Ability to work flexible hours. Ability to travel is required.
* Must possess a valid drivers license, current automobile insurance and reliable form of transportation.
$41k-52k yearly est. 18d ago
Speech Language Pathology Technology Support Specialist, College of Education, Health and Human Services
California State University System 4.2
Technical support representative job in San Marcos, CA
Under the guidance of the Department Chair and Simulation Director, the Technology Specialist will provide comprehensive simulation support to the San Marcos campus. The role provides technical and mechanical support for the Speech-Language Clinic and simulation labs. The coordinator will work closely with the campus leads as a central resource for faculty, students, the campus community, and community partners.
Position Summary
Speech Language Pathology Technology Support Specialist (Technology Support Specialist I)
This is a full-time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date.
For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page.
Pay, Benefits, and Work Schedule
Anticipated Hiring Salary Amount: $4,595 per month
CSU Classification Salary Range: $4,595 - 6,694 per month
Salary is commensurate with the background and experience of the individual selected.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year.
A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package.
This position is required to work in person on campus.
California State University San Marcos
A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve.
California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues.
Cutting-edge research meets hands-on application at our campus and in the real world.
Application Process
This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 7, 2025.
Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************.
Supplemental Information
Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at ***********************************************
Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California.
California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas).
Advertised: Nov 20 2025 Pacific Standard Time
Applications close:
$4.6k-6.7k monthly Easy Apply 39d ago
Customer Support Representative
Extensishr
Technical support representative job in Irvine, CA
Who We Are Connected Dealer Services is an innovative technology company offering cloud-based solutions tailored for modern car dealerships across the U.S. We provide auto dealers with specialized tools to manage inventory effectively, safeguard assets, reduce costs, enhance service retention, and add value at the point of sale. With our expertise in both wired and wireless technology and with a deep understanding of dealership operations, we deliver systems that support efficient and informed decision-making. Who You Are
We are seeking a dedicated and talented Customer SupportRepresentative to join our team. This role serves as a critical link between our valued customers and dealerships. As a direct representative of the company in all support-related matters, the Customer SupportRepresentative is the voice for the customer, dealership, and sales/field teams. They provide frontline assistance and escalate issues to Tier 2 support when necessary, ensuring timely and effective resolution.
What You'll Do
Respond to customer inquiries via email and phone regarding user interface guidance, troubleshooting, and device issues.
Analyze customer problems and research effective solutions.
Log and manage support tickets, ensuring timely resolution.
Participate in on-call rotations as needed.
Attend daily team huddles to stay aligned on tasks and updates.
Prioritize and manage multiple open tickets simultaneously.
Troubleshoot Machine-to-Machine hardware using company resources.
What You Bring
Skills required:
Commitment to providing 5-star customer service.
Strong relationship management across multiple communication platforms.
Professional phone presence and etiquette.
Excellent attention to detail and organizational skills.
Technical aptitude with systems and software.
Ability to work cross-functionally with Customer Relations and Service teams.
Ability to work independently with minimal supervision.
Effective multitasking skills.
Strong email etiquette and verbal communication.
Good listening, analytical, and problem-solving skills.
Qualifications and Education Requirements:
Associate Degree (AA) is preferred or equivalent business experience.
2+ years' experience managing customer relationships while ensuring the best possible customer experience.
2+ years' experience working in coordination, and customer support.
Experience in a technology support or technical service environment is a plus.
Physical Requirements:
Must be able to sit for extended periods.
Repetitive motion is required for computer entry.
What We Offer
A comprehensive Benefits package with employer contributions
Medical benefits with employer contribution
Dental and Vision with employer contribution
Flexible Spending Plans and Heath Savings Account programs
Basic Life and Personal Accident Insurance (Employer Paid)
Ten (10) paid holidays
Hourly Range - $19.00 - $21.00
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, qualifications, or requirements.
#IND1
$19-21 hourly Auto-Apply 11d ago
Customer Support Representative
Socal Jet Services
Technical support representative job in Long Beach, CA
Job Brief:
We are seeking a customer supportrepresentative that excels in meeting customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction.
To be successful as a customer supportrepresentative, you should stay informed about product and service specifications and maintain good relations with customers. Ultimately, a successful Customer SupportRepresentative should be able to achieve outstanding customer service and communicate effectively with customers.
Responsibilities:
Generating sales leads.
Managing incoming calls.
Building good relationships with customers.
Resolving complaints and following up on resolutions.
Identifying customers' needs.
Meeting sales objectives.
Following procedures and policies.
Skills Required:
High school diploma or equivalent.
Experience in customer service.
Strong telephone etiquette.
Familiarity with CRM tools.
Excellent communication skills.
Ability to manage multiple tasks at once.
Ability to adapt to different personalities.
$38k-50k yearly est. 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support representative job in Irvine, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$37k-50k yearly est. 20d ago
Senior AV Production Support Technician - Irvine CA
One Diversified, LLC
Technical support representative job in Irvine, CA
How You'll Contribute: We are seeking a skilled and reliable AV Production SupportTechnician to provide technicalsupport for internal corporate events, including town halls, executive meetings, webinars, and hybrid events. The ideal candidate will have hands-on experience with AV systems, live event production, and troubleshooting in a fast-paced corporate environment.
This position provides technical and operational support of audio-visual equipment and systems located within the following types of environments: Business/corporate offices, single and divisible conference rooms, training rooms, collaboration rooms, and open areas (digital signage).
This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team.
The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Typical daily schedule will be 8am - 5pm. These hours may be adjusted based on meeting and event needs, including earlier starts, later end times, and overtime will be required.
Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development.
What You'll Do:
The job responsibilities of the Audio-Visual Support Services Technician include the following:
Set up, operate, and break down AV equipment for live and hybrid events.
Provide technicalsupport for video conferencing platforms (e.g., Zoom, Microsoft Teams, Webex).
Operate cameras, switchers, microphones, projectors, and audio mixers.
Collaborate with internal stakeholders and external vendors to ensure seamless event execution.
Troubleshoot AV issues in real-time during events.
Maintain and inventory AV equipment.
Support pre-event testing and rehearsals.
Exercising advanced technical skill level abilities to perform routine maintenance of advanced AV/technology related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment.
Act as the liaison between the on-site team and Diversified Service management.
Oversight for planning and implementation of process improvement principles required to maintain AV technologies in critical areas such as training rooms, video walls, meeting rooms, conference rooms, and AV spaces.
Support executive level meetings with tasks such as meeting start up, monitoring, and active troubleshooting.
Oversee repair and service of all AV equipment while planning and implementing improvements in AV equipment. Act as the technical escalation point for all AV equipment and related issues.
Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for end-users.
Daily/weekly room sweep scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use.
Quarterly preventative maintenance of rooms at the designated client site.
Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of AV/multi-media systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity AV/multi-media systems.
Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems.
Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of audio visual, video conference, display and presentation technologies.
Manage the daily activities of configuration and operation of AV/multi-media systems.
Participate in and drive continuous improvement activities across AV technologies and collaborate with client to improve/evolve technology solutions.
Provide assistance to users in accessing, using, and diagnosing AV/multi-media systems.
Track, update, and report on AV ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics.
Interface with client executive and "C" level personnel in a highly professional manner.
Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc.
Collaborate with local Service management concerning actions, including but not limited to end-user provided training.
Communicate effectively with clients to ensure that all technical issues are resolved promptly and satisfactorily.
Participate, as needed, in Client escalations/analysis requests.
Follow all safety procedures and always adhere to the customer's security and confidentiality policies.
Communicate effectively with the client and Diversified remote team to inform the ticket resolution progress.
Required to attend client team AV meetings regularly, and collaborate effectively with their internal AV engineering team
Ability to find creative in the moment solutions to break fix problems, so meetings can continue to operate while searching for a long term solution
What You'll Bring:
Education & Certifications:
HS Diploma/ GED
Required Skills/Qualifications:
5+ years of experience in AV production and enterprise level AV support
CTS certification from AVIXA and/or manufacturer certifications (QSC, Cisco, Clear One, Crestron, Extron, etc.)
Proficiency with AV hardware (e.g., PTZ cameras, audio mixers, video switchers).
Experience with video conferencing platforms and streaming tools.
Familiarity with corporate environments and executive-level support.
Excellent communication and customer service skills.
Experience with hybrid event platforms and webinar production.
Knowledge of AV over IP systems and digital signage.
Competencies in AutoCAD / Visio adequate to read drawings for rack layout & cabling
Experience conducting site surveys; constructing racks; pulling cable; installing projectors & sub-mounts; crimping / punch-down connections
Competencies in Video Conferencing products (Cisco preference)
Competencies in QSC control systems (trouble shooting, basic communication concepts and protocols)
Competencies in Crestron and Extron control systems (trouble shooting, basic communication concepts and protocols)
Basic wiring skills
Experience testing and troubleshooting complex AV systems, as well as strong knowledge of proper equipment rack wiring standards and event best practices
Experience with major industry manufacturers including QSC, Crestron, Extron, Cisco, Microsoft, Biamp, Shure, and/or Poly
Experience with Advanced AV Signal Flow Diagramming and Advanced Troubleshooting
Knowledge of signal flow for: audio, video, control systems, lighting, networking, access control, phone systems, and camera systems
General proficiency with computers and specialized software applications specific to the AV industry (i.e. Crestron; the use of programs such as MS Excel, Outlook, Project, Word)
Must present well as client facing and working with high level executives within high pressure meeting situations
Proactive personality when it comes to finding issues, staying busy, and supporting the onsite clients
If taking public transit, you will still be responsible for arriving at work at your designated start time. Ensure you have reliable backup transportation if necessary.
Must be able to stand, kneel and/or crouch for long periods of time
Must be able to work in high places, as well as small, cramped places
Must be able to work in hot humid places, as well as cold places
Must be able to properly use hand/power tools, ladders, and subsequent safety equipment
Must be able to lift/maneuver up to 75 lbs, use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time
Must pass a background screen and drug test.
$52k-91k yearly est. 14d ago
IT Support Coordinator
Cirksconstructioninc
Technical support representative job in Orange, CA
The IT Support Coordinator assists the IT Director and IT Manager in facilitating the company's growing technological needs. This on-site role also assists with network administration, application support, ticket management, hardware and software acquisition, set-up, and troubleshooting.
Apply if you:
Bring a cooperative spirit to your team and neighboring department.
Have an understanding that through your contributions, you aid in the overall Company's success.
Pursue continuous efforts to see beyond current business modes and methods.
Embody an understanding that as a committed team member, tenure with an organization is achievable.
Bring your whole self to work. Applying your knowledge, skills, and abilities ensures that every task you perform is performed at the highest level.
Job Description:
KDC is a leader in the construction industry with diverse individuals dedicated to our people, customers, projects, and community. Maintaining a strong focus on building a culture that encourages our employees to grow personally and professionally.
KDC offers a competitive salary/hourly range $29.00 to $38.00 - while considering the candidate's experience and a comprehensive benefits package for full-time employees:
Medical insurance
Dental HMO and PPO insurance
Vision insurance
Life/AD&D insurance
Flexible Spending Accounts - Unreimbursed Medical and Dependent Care
401(k) retirement plan
Vacation and Sick Time
Holidays
Performance Expectations
Striving to be the leader in construction and facilities services by exceeding customer expectations begins with each employee. Through the individual contributions of our employees, we can support our core values. To help us accomplish this goal, we ask you to S.M.I.L.E.
Synergy - bring a cooperative spirit to your team and neighboring departments.
Marketing - understanding that through your contributions, you aid in the overall success of our Company.
Innovation - continuous efforts to see beyond current business modes and methods.
Longevity - understanding that tenure with the organization is achievable as a committed team member.
Excellence - bring your whole self to work. Applying your knowledge, skills, and abilities ensures that every task you perform is performed at the highest level.
Core Competencies
Attention to Detail
Ensuring Accountability
Fostering Communication
Teamwork
Adaptability
Time Tracking Consistency
Using Information Technology
Essential Job Functions
Assists with developing the core company applications: CMiC, FieldPoint, Workday, and ADP.
Executes hardware set-up and repairs for laptops, desktops, smartphones, phone systems, and printers.
Assists with responding to and resolving IT tickets.
Trains onboarding employees with basic workstation and phone processes.
Configures and maintains servers, firewalls, access points, and service provider equipment.
Creates management reports based on business requirements and standards.
Tests and validates report data.
Maintains and re-maps existing reports in the Company database.
Modifies and maintains the report inventory.
Assists with supporting efforts to maximize speed, bandwidth, data storage, firewall, security, and accessibility.
Responsible for working safely, adhering to all aspects of our Health, Safety, and Environmental Program for self-protection and for protecting fellow co-workers, sub-contractors, the public, and the clients by supporting all Company safety efforts.
Other duties as assigned.
Education, Experience, and Skills
Expert in Microsoft Software Suite with proficiency in troubleshooting Windows.
1 - 5 years' experience with Information Technology (“IT”) or equivalent.
High school diploma or equivalent. Ability to convey IT solutions to non-technical users.
Demonstrates experience with network administration, hardware/equipment management, and ticketing platform experience.
Demonstrates experience with company applications with a strong understanding of data table relationships, report writing, and module functions.
Technical experience with Excel reporting platforms
Demonstrates experience using report software.
Demonstrates strong interpersonal, verbal, and written communication skills.
Ability to multi-task, has strong attention to detail, organizational skills, and time management skills to ensure all established deadlines are achieved.
Self-starter and able to work in a fast-paced, team-oriented environment.
Has passion, energy, persistence, a positive attitude, and enthusiasm.
Able to identify a need, remove barriers, and has the know-how to make things happen.
Values diversity of ideas, opinions, and people.
Has good common sense and applied logic.
Must possess or be able to obtain an appropriate state driver's license before employment, along with a clean driving record and reliable transportation.
KDC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$29-38 hourly Auto-Apply 7d ago
IT Support Coordinator
Cirks Construction
Technical support representative job in Orange, CA
The IT Support Coordinator assists the IT Director and IT Manager in facilitating the company's growing technological needs. This on-site role also assists with network administration, application support, ticket management, hardware and software acquisition, set-up, and troubleshooting.
Apply if you:
Bring a cooperative spirit to your team and neighboring department.
Have an understanding that through your contributions, you aid in the overall Company's success.
Pursue continuous efforts to see beyond current business modes and methods.
Embody an understanding that as a committed team member, tenure with an organization is achievable.
Bring your whole self to work. Applying your knowledge, skills, and abilities ensures that every task you perform is performed at the highest level.
Job Description:
KDC is a leader in the construction industry with diverse individuals dedicated to our people, customers, projects, and community. Maintaining a strong focus on building a culture that encourages our employees to grow personally and professionally.
KDC offers a competitive salary/hourly range $29.00 to $38.00 - while considering the candidate's experience and a comprehensive benefits package for full-time employees:
Medical insurance
Dental HMO and PPO insurance
Vision insurance
Life/AD&D insurance
Flexible Spending Accounts - Unreimbursed Medical and Dependent Care
401(k) retirement plan
Vacation and Sick Time
Holidays
Performance Expectations
Striving to be the leader in construction and facilities services by exceeding customer expectations begins with each employee. Through the individual contributions of our employees, we can support our core values. To help us accomplish this goal, we ask you to S.M.I.L.E.
Synergy - bring a cooperative spirit to your team and neighboring departments.
Marketing - understanding that through your contributions, you aid in the overall success of our Company.
Innovation - continuous efforts to see beyond current business modes and methods.
Longevity - understanding that tenure with the organization is achievable as a committed team member.
Excellence - bring your whole self to work. Applying your knowledge, skills, and abilities ensures that every task you perform is performed at the highest level.
Core Competencies
Attention to Detail
Ensuring Accountability
Fostering Communication
Teamwork
Adaptability
Time Tracking Consistency
Using Information Technology
Essential Job Functions
Assists with developing the core company applications: CMiC, FieldPoint, Workday, and ADP.
Executes hardware set-up and repairs for laptops, desktops, smartphones, phone systems, and printers.
Assists with responding to and resolving IT tickets.
Trains onboarding employees with basic workstation and phone processes.
Configures and maintains servers, firewalls, access points, and service provider equipment.
Creates management reports based on business requirements and standards.
Tests and validates report data.
Maintains and re-maps existing reports in the Company database.
Modifies and maintains the report inventory.
Assists with supporting efforts to maximize speed, bandwidth, data storage, firewall, security, and accessibility.
Responsible for working safely, adhering to all aspects of our Health, Safety, and Environmental Program for self-protection and for protecting fellow co-workers, sub-contractors, the public, and the clients by supporting all Company safety efforts.
Other duties as assigned.
Education, Experience, and Skills
Expert in Microsoft Software Suite with proficiency in troubleshooting Windows.
1 - 5 years' experience with Information Technology (“IT”) or equivalent.
High school diploma or equivalent. Ability to convey IT solutions to non-technical users.
Demonstrates experience with network administration, hardware/equipment management, and ticketing platform experience.
Demonstrates experience with company applications with a strong understanding of data table relationships, report writing, and module functions.
Technical experience with Excel reporting platforms
Demonstrates experience using report software.
Demonstrates strong interpersonal, verbal, and written communication skills.
Ability to multi-task, has strong attention to detail, organizational skills, and time management skills to ensure all established deadlines are achieved.
Self-starter and able to work in a fast-paced, team-oriented environment.
Has passion, energy, persistence, a positive attitude, and enthusiasm.
Able to identify a need, remove barriers, and has the know-how to make things happen.
Values diversity of ideas, opinions, and people.
Has good common sense and applied logic.
Must possess or be able to obtain an appropriate state driver's license before employment, along with a clean driving record and reliable transportation.
KDC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$29-38 hourly Auto-Apply 13d ago
Level I Technical Support Specialist
Olea Kiosks 3.9
Technical support representative job in Cerritos, CA
About the Company
Olea Kiosks Inc. is a leading designer and manufacturer of self-service kiosks for a wide range of industries, including healthcare, hospitality, QSR, and government. With a commitment to innovation, quality, and customer satisfaction, we deliver custom kiosk solutions that power better user experiences. At Olea, we're not just building kiosks - we're building the future of self-service technology.
About the Role
As a Level I TechnicalSupport Specialist, you'll be the first line of contact for technicalsupport inquiries, helping customers resolve issues and keeping our deployed kiosk solutions running smoothly. This role blends technical troubleshooting with proactive service, offering a great opportunity to grow your IT and customer support skills in a dynamic environment.
What You'll Do
Respond to support requests via phone, email, and ticketing system
Troubleshoot basic hardware, software, and networking issues
Escalate unresolved cases to Level II Support or Field Service teams
Document and manage service tickets and resolutions
Provide support for kiosk operations and routine troubleshooting
Coordinate parts tracking and inventory for deployed hardware
Communicate service status updates to customers and internal teams
Contribute to internal documentation and knowledge base
Identify recurring issues and report trends
Offer internal IT support as needed
Participate in training and process improvements
Why This Role Matters
Your work ensures that our customers experience minimal downtime and maximum satisfaction with their Olea kiosks. By resolving issues efficiently and professionally, you help maintain the quality and reliability Olea is known for.
Why You'll Love Working at Olea
At Olea, you'll join a team that values innovation, collaboration, and continuous improvement. We're a growing company with a strong vision, where every team member's contributions make an impact. You'll find opportunities to learn, grow, and advance in a supportive, tech-forward workplace.
Compensation & Schedule
Status: Full-Time, Non-Exempt
Schedule: Monday to Friday, typically between 6:30 a.m. to 5:00 p.m.
Location: On-site at our Cerritos, CA facility
Starting Pay: $24 to $26 per hour
Ready to Apply?
If you're ready to launch or grow your tech support career with a company that values its people and products, we'd love to hear from you. Apply now to join the Olea team.
Requirements
The ideal candidate will possess the following knowledge, skills, and abilities:
High school diploma or equivalent
At least 6 months experience in customer service, help desk, or technicalsupport
Familiarity with hardware/software troubleshooting
Basic proficiency with Windows, Microsoft Office, and CRM/ticketing systems
Strong communication and customer service skills
Ability to stay calm under pressure and manage time effectively
Attention to detail and strong documentation habits
CompTIA A+ or Network+ certification is a plus
Benefits
At Olea Kiosks, we believe that taking care of our team is just as important as taking care of our customers. When you join us, here's what you can look forward to:
Competitive Pay - Starting at $24/hour.
Health Benefits - Medical, dental, and vision plans to keep you (and your family) healthy and happy.
Supplementary Benefits - Life, critical illness, hospitalization, accident, cancer, and pet insurance.
401(k) Retirement Plan - Start planning for your future with our company-sponsored 401(k) program.
Paid Time Off - Vacation days, sick time, and holidays to help you recharge and enjoy life outside of work.
Supportive Team Environment - We're a family-owned company, and genuinely care about our employees and their families.
Opportunities to Grow - We love seeing our team members learn new skills, take on new challenges, and advance their careers.
Great Culture - We take our work seriously, but not ourselves. Expect lots of collaboration, plenty of laughs, and zero stuffy corporate nonsense.
$24-26 hourly Auto-Apply 5d ago
IT Support Specialist
Faraday Future 3.9
Technical support representative job in Gardena, CA
The Company:
Faraday Future (FF) is a California-based mobility company, leveraging the latest technologies and world's best talent to realize exciting new possibilities in mobility. We're producing user-centric, technology-first vehicles to establish new paradigms in human-vehicle interaction. We're not just seeking to change how our cars work - we're seeking to change the way we drive. At FF, we're creating something new, something connected, and something with a true global impact.
Your Role:
As an IT Support Specialist, you provide IT end-user support services and help achieving IT service levels and a high customer satisfaction.
Responsibilities:
Respond to service requests and assist with technology needs of IT end-users and systems, providing technicalsupport and resolution for requests, incidents, and problems. Provide follow up as needed to confirm resolution of incidents and problems.
Documents resolution of incidents and service request in the IT Service Desk Management system
Perform duties in compliance with legal/statutory regulations, including applicable SOX compliance
Support client system standards and security policies under the direction of management
Track and maintain IT asset inventory
Install and configure client systems and applications
Maintain positive relationships with Faraday Future staff
Qualifications:
Bachelor's Degree in Computer Science, Computer Information Systems or a related field
6+ years IT experience working as an IT Support Specialist
Self-driven and highly passionate about customer-service orientation and providing excellent service
Familiar with standard IT Service Desk department concepts, best practices, and procedures
Experience with IT Service Desk and remote-control software
Experience working with different operating systems including Windows 10, Mac OS, Android, and iOS
Experience in Office 365, Mobile Device Management, and Active Directory
Time-management skills and the ability to establish reasonable and attainable deadlines for resolution and prioritize workload efficiently in a high-pressure environment
Proven analytical and problem-solving abilities
Experience working in a team-oriented, collaborative environment
Strong written and verbal communications skills
Strong documentation skills
A creative curiosity, collaborative ethic, hardworking enthusiasm, and driving personal vision
A penchant for multi-tasking and self-starting
A true sense of determination… and hopefully a sense of humor
Hourly Pay Range:
($32-$35/hour DOE), plus benefits and incentive plans
Perks + Benefits
Healthcare + dental + vision benefits (Free for you/discounted for family)
401(k) options
Casual dress code + relaxed work environment
Culturally diverse, progressive atmosphere
Faraday Future is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
$32-35 hourly Auto-Apply 56d ago
Division Support Technician
California Institute of Technology 4.5
Technical support representative job in Pasadena, CA
Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do.
Join us and be a part of the diverse Caltech community.
Job Summary Support the research and instructional needs of the division of Biology and Biological Engineering (BBE) through a combination of daily operational tasks, equipment maintenance, and technical assistance in labs and instructional spaces.
Essential Job Duties The duties for this role are listed here by frequency: Daily/Weekly: Assist Division with receiving packages, packing slips, and invoice processing.
Monitor AV systems in BBE's conference rooms and lecture halls.
Check for projector operation, replace HDMI cables as needed.
Assist in maintenance of gas manifolds in labs and gas storage areas.
Monthly/Yearly: Microscope basic cleaning and set-up.
Property inventory - help gather all asset tags for retiring/disposal.
Assist with managing all student lab equipment needs, in coordination with the instructors of the various courses.
Swap instructional equipment according to the course being taught.
Check student lab equipment after regularly scheduled building power tests As Needed: Small repair work for both lab and division-owned equipment.
Make repairs to power supply and lighting in teaching labs and conference rooms, and order replacements as needed.
Assist with setting up equipment, such as optical tables requiring leveling, connecting to high pressure air lines, and making final leveling once air is connected; installation of water polishers, connecting them to water source and other similar equipment.
Clear surplus equipment from vacant labs and division spaces, and manage divisional e-waste when closing labs or common spaces in the division.
Fabrication: may be required to make small modifications and assemble equipment.
Assist with moving small equipment and some larger items, i.
e.
furniture, full size refrigerator, -20- and -80-degree freezers.
Basic Qualifications Bachelor's degree or equivalent education/experience with up to 2 years of relevant work experience.
Basic knowledge and understanding of the operation of various scientific instruments, equipment and devices.
Must be able to follow safety protocols and procedures.
Must be able to lift and carry equipment weighing up to 50 lbs.
, capable of frequent bending, kneeling, squatting, and must have good hand-eye coordination.
Must possess a valid California Driver's License.
Must possess strong verbal and written communication skills to effectively interact professionally with research faculty, staff, postdocs, students, and other colleagues.
Required Documents Resume.
Cover letter (optional).
$48k-60k yearly est. 39d ago
Learn more about technical support representative jobs
How much does a technical support representative earn in Mission Viejo, CA?
The average technical support representative in Mission Viejo, CA earns between $31,000 and $49,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.
Average technical support representative salary in Mission Viejo, CA
$39,000
What are the biggest employers of Technical Support Representatives in Mission Viejo, CA?
The biggest employers of Technical Support Representatives in Mission Viejo, CA are: