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Technical support representative jobs in Mobile, AL

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  • Delivery Support Representative

    Diakon Logistics 3.9company rating

    Technical support representative job in Mobile, AL

    Company Profile: Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company. Delivery Support Representatives (DSRs) will report to the Delivery Manager. The DSR helps track the progress of deliveries and installations of merchandise and appliances to customers by coaching and coordinating a group of independent contractor carriers. With the leadership and support of the Delivery Manager, they build capabilities within their teams to execute the overall Company's strategy and achieve results for their department today and tomorrow. They work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the Company's vision. Responsibilities and Duties: Provides administrative support for a 5-day a week delivery and installation operation. Consistent and immediate communication of operational challenges and customer escalations while executing resolutions timely. Answers a high volume of calls, screens calls, schedules appointments. Heavy customer service. Routing via Dispatch Track. Route monitoring and communicating with delivery teams to ensure a high level of service to our customers. Accurate recording of daily activity, client billing, delivery contractor settlements. Assist with compliance and fleet tracking reporting and metrics. Determine priorities and multi-tasks. Maintains historical records by tracking information. Contributes to team effort by accomplishing related tasks as needed. Skills/Requirements: Bilingual with Spanish highly preferred. Ready to make a difference. Excellent computer skills with experience using Excel and MS Office applications. Data Entry Skills, Thoroughness, Organization, Attention to Detail Effective communication skills with awareness of relationship building skills. Excellent written and verbal communication skills. Dependable, with a strong focus in customer service and time management. Bachelors' Degree and 4-6 years in the logistics/supply chain field preferred. Able to stand and/or walk for long periods of time. Schedule: This is an in-office position. Hourly Rate: $18 - $20/hour, DOE, plus bonus potential. Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.
    $18-20 hourly 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support representative job in Mobile, AL

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-43k yearly est. 10h ago
  • Client Support

    Del Toro Loan Servicing Inc.

    Technical support representative job in Mobile, AL

    Job Description Do your job and you will go far here
    $36k-51k yearly est. 25d ago
  • ____Technical Support - Mobile, AL -April 2025

    Keltia Design, Inc.

    Technical support representative job in Mobile, AL

    We are always looking forward to receiving resumes from candidates with skills and technical experience in the aerospace sector. We are very happy to receive speculative resumes if you are looking for a career change within the aerospace industry. Our flexible recruitment services will provide you with the following employment options: * Contract * Contract to Direct * Direct Our experienced consultants are experts in their field and are well placed to advise you on all aspects of aerospace recruitment opportunities, and employment trends.
    $29k-50k yearly est. 2d ago
  • Charity Customer Support Representative CSR

    Rising Star Executives 4.5company rating

    Technical support representative job in Mobile, AL

    We are looking for a customer service oriented customer support, assist and to manage non profit marketing campaigns throughout the area. Candidates should have a fundraising spirit and philanthropic heart and will be the liaison between the charity and the public! The Charity Customer Support Representative will provide fundraising and donation information to the community and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Support Representatives and Managers are genuinely excited to help customers. They're outgoing, engaging, patient, empathetic, and passionately communicative. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. This is a social role type someone who loves to talk to people!! CSR Responsibilities! Identify and assess donors' needs to achieve satisfaction Generate fundraising donations and leads Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle question, complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies in conjunction with our charity bylaws and guidelines Take the extra mile to engage donors and educate on behalf of the charity! CSR Skills We Love! Proven customer support experience or experience as a client service representative Philanthropy experience, charity experience or any form of helping others! Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively
    $21k-28k yearly est. 60d+ ago
  • Shopfloor OT/IT support Technician

    Tata Consulting Services 4.3company rating

    Technical support representative job in Mobile, AL

    Must Have Technical/Functional Skills Interaction with Team members for knowledge sharing, knowledge transition and issue resolution Stakeholder management, share regular updates and assist in preparing operational reports Triaging of issues and coordination with cross functional teams for timely resolution Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.) Maintaining agreed SLA levels and assuring Quality of delivery at all times Adhere to shift rotation plan and Operating model Interaction with SME's on functional issues Coordinate communications between suppliers, OEM, and business stakeholders for their particular area Tracks and report progress to stakeholders Working experience in "ServiceNow" and knowledge on Incident, Problem, Change, SLM and Knowledge Management processes Shift timings : Monday to Friday:Morning 6:00 am till 2:30 pm, Afternoon 3:00 pm till 23:30 On-Call support beyond Office hours Extended Shift timings and Weekend working based on customer requirements Roles & Responsibilities Day to day incident monitoring and resolution (Service Now preferred) Interaction with client (IT & Business users) on functional issues Triaging of issues and coordination with cross functional teams for timely resolution Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.) Maintaining agreed SLA levels and assuring Quality of delivery at all times Adhere to shift rotation plan and Operating model Interaction with SME's on functional issues Coordinate communications between suppliers, OEM, and other IT stakeholders for their particular area Tracks and report progress to stakeholders Willing to work in shifts, this is mandatory Base Salary Range: $63,400 - $80,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN
    $63.4k-80k yearly 24d ago
  • Territory Support Representative-Asia

    Continental Careers

    Technical support representative job in Mobile, AL

    The Territory Support Representative (TSR) serves as Continental Aerospace Technologies' primary point of contact in the assigned territory. This role encompasses comprehensive territory management, customer service, sales, technical support, and training. The TSR is responsible for promoting and supporting all Continental product lines through outside sales activities, customer engagement, and effective management of distribution and service partners. Primary focus is on customer support & satisfaction, business growth, and revenue generation, by engaging with customers and effectively managing the relationships and performance of distribution and support partners. This includes being responsible for promoting, developing and conducting Continental Factory Training, warranty disposition activities, engaging with customers to provide on-site and remote technical support as required. Essential Duties and Responsibilities: · Manage relationships with customers, distributors, and service partners to drive support and sales growth. · Develop strategic customer pursuits and oversee all stages of the sales cycle. · Meet or exceed assigned Key Performance Indicators (KPls) and sales targets. · Research, develop, and capture new business opportunities for all Continental product lines, to meet monthly, quarterly, and annual forecasts. · Report on business pipeline status and support sales forecasting. · Serve as the primary contact for sales and technical support within the region. · Train, support, and monitor distributor personnel both remotely and on-site. · Create and/or customize and execute sales and training presentations. · Develop, capture, and share sales strategies and best practices. · Resolve internal and external escalations effectively. · Communicate with internal and external customer management, service providers, and business partner representatives by phone, e-mail or in person. · Provide technical trouble-shooting assistance for all Continental product lines in accordance with approved procedures and policies, both remotely from the main base, and on-site at customer's locations when necessary. · Investigate customer complaints regarding quality, tolerance, specifications, and delivered condition of products, communicating internally with designated departments for investigation, and following up until completion. · Work closely with the Quality Assurance personnel to report and follow up on suspected quality issues. · Develop and provide technical training to internal and external customers. · Represent Continental at tradeshows and special events. · Support marketing initiatives and the execution and monitoring of campaigns. · Populate and maintain Customer Relationship Management (CRM) databases, in accordance with company policies. · Partner with and/or assist other outside sales personnel when necessary. · Other duties as assigned. Travel · Approximately 50% travel required. · Must be willing and able to travel regularly throughout the assigned territory and other regions (including the U.S.), sometimes on short notice or for extended periods. Education/Experience: · Bachelor's degree from a four-year university, or 10 years of relevant experience/training, or an equivalent combination. · Proven experience in aviation sales and/or support, preferably in General Aviation (GA). · Valid and current FAA A&P License or local equivalent as a plus. · FAA IA and/or local equivalent, private pilot License or higher, CFI, CFII ratings are a plus. Skills Required · Strong customer focus with professional representation of the company. · Ability to remain objective and resolve issues under pressure. · Strategic thinking and problem-solving in non-standardized situations. · Cross-cultural awareness and sensitivity. Communication · Full professional proficiency in English (verbal and written); additional regional languages preferred. · Ability to communicate effectively with executives, colleagues, customers, and the public. · Skilled in real-time messaging and remote communication tools. · Capable of interpreting technical publications, procedures, and regulations. · Strong written communication skills for reports, correspondence, and documentation. Mathematical · Ability to calculate measurements, tolerances, and technical specifications · Proficiency in business-related calculations such as discounts, margins, and percentages. Technology Proficiency · Advanced user-level skills in Windows, iOS, MS Outlook, PowerPoint, Word, Excel, and web browsers. · Experience with ERP/CRM systems preferred. PHYSICAL REQUIREMENTS: · Ability to sit or stand for extended periods, including long-distance travel · Ability to effectively adapt to time-zone changes. · Ability to work and transverse safety sensitive manufacturing, assembly and/or aviation services work areas. · Ability to lift 10 pounds repeatedly and lift up to 60 pounds. · Ability to bend, reach, and kneel repeatedly. Location: China or Southeast Asia
    $25k-34k yearly est. 60d+ ago
  • Auto Customer Service Reps

    Toyota West Mobile

    Technical support representative job in Mobile, AL

    470 Schillinger Road, South Mobile, AL 36695 Automotive Service ManagerPay Range: $180,000 - $200,000 per YearAt Least 3 Years of Service Manager Experience Required At Toyota West Mobile, we pride ourselves on delivering exceptional customer service and maintaining the highest standards in automotive care. Were seeking an experienced Automotive Service Manager to lead our service department, ensuring smooth operations, satisfied customers, and a motivated team. If youre ready to take the next step in your automotive career, apply online today! Why Join Us? At Toyota West Mobile, youll be part of a supportive team that values professionalism, integrity, and customer care. We offer the resources of a trusted brand with the welcoming environment of a local dealership. Benefits: Pay range: $180,000 - $200,000 per year! Health, dental, and vision insurance 401(k) retirement plan Paid time off and holidays Employee discounts on vehicles and services Ongoing training and career development opportunities Key Responsibilities Service Manager: Oversee daily operations of the service department Manage and mentor service advisors, technicians, and support staff Ensure compliance with manufacturer standards and dealership policies Drive customer satisfaction through clear communication and efficient service delivery Monitor performance metrics, budgets, and profitability Coordinate with parts and sales departments to optimize workflow Qualifications/Requirements: Proven experience as an Automotive Service Manager (minimum 3 - 5 years preferred) Strong leadership and team management skills Excellent communication and customer service abilities Knowledge of dealership service operations and manufacturer requirements Ability to analyze data and implement process improvements Please upload your resume.Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service
    $24k-31k yearly est. 8d ago
  • Level I LDAR Technician

    Team Industrial Services, Inc. 4.8company rating

    Technical support representative job in Mobile, AL

    The ECS LDAR Technician is responsible for conducting air monitoring and emissions measurement activities, performing equipment calibrations and maintenance, and collecting and organizing field data for air quality compliance and emissions assessment program. Essential Job Functions * Maintains a safe, secure and healthy environment by adhering to Company/Customer safety standards and practices and to legal regulations, alerting others regarding potential hazards or concerns * Performs all duties as assigned and adheres to TEAM's Core Values. * Performs EPA Method 21 hydrocarbon leak detection using a portable gas analyzer and electronic data collector. * Performs analyzer certification and calibration, and routine preventative maintenance to assure optimum operation of testing equipment. * Assures all activities for an assigned monitoring route are completed within a time frame consistent with TEAM's policies and procedures, assuring all components are monitored completely and are accurately reported. * Identifies leaks as prescribed by the applicable governing regulations and completes and attaches a leaking component tag to properly identify the leak source. * Performs visual assessments for evidence of leaking hydrocarbons, and report equipment with open-ended lines. * Maintains the identification system of LDAR components, and identifies and records changes in the LDAR component inventory. * Provides ECS reports daily and communicates with site-specific personnel and branch management regarding equipment changes. * Communicates with plant personnel as directed. * Performs other duties and responsibilities as assigned. Job Qualifications * High school diploma or equivalent required. * One (1) or more year's previous experience in an industrial or plant environment preferred. * Travel Requirements: 0%-25% Work Conditions * Position is based out of a branch or site location. * Field duties require indoor and outdoor work in a plant atmosphere * Interaction with other crew employees, as well as supervisors and client personnel * Working in plant and/or shop areas around production machinery with extreme noise levels * Must be able to wear safety equipment as required by the safety department for personal protection * May be at more than one job site in a day and must be able to tolerate climate changes * May be required to travel out of town on a periodic basis
    $30k-39k yearly est. Auto-Apply 22d ago
  • Support Technician

    Daveandbusters

    Technical support representative job in Mobile, AL

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12.25 per hour Salary Range: 7.25 - 12.25 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-12.3 hourly Auto-Apply 60d+ ago
  • Hydroblast/Vacuum Technician Level 1 (Entry Level)

    Atlas Industrial Outsourcing LLC 4.0company rating

    Technical support representative job in Mobile, AL

    Job DescriptionDescription: Hydro-blast/Vacuum Technician Level 1 (TECH 1) performs industrial hydro-blast, vacuum work, and associated labor in outages, shutdowns, turnarounds, and general maintenance scopes. The work takes place in advanced manufacturing and power generation facilities throughout the US. Hydro-blast/Vacuum Technician Level 1 (TECH 1) are required to travel, sometimes for long periods, to perform this work. · Adhere to the Atlas Core Values: Safety, Strong Work Ethic, Professionalism, and Honesty · Cooperate with Team Leader, coworkers, and customers in carrying out assigned work. · Safely perform general labor, as required, including but not limited to shoveling, raking, using pickaxe, using hand and/or power tools, carrying buckets, picking up trash, and wiping surfaces · Understand and use proper personal protective equipment for industrial hydro-blast and vacuum jobs. · Identify and properly use vacuum truck equipment and components. · Properly set up or assist in setting up vacuum projects. · Perform vacuum operations using flex hose and hard pipe. · Use the best safety practices relative to industrial vacuum work. · Operate Safety-T during vacuum operations. · Understand and use proper personal protective equipment for hydro-blasting jobs. · Be able to identify hydro-blasting equipment and components. · Properly set up or assist in setting up hydro-blasting projects. · Be able to identify and properly rig anti-withdrawal devices. · Use the best safety practices relative to hydro-blasting. · Work in confined spaces as required by project. · Work from heights greater than four feet wearing fall protection PPE as required by project. · Follow proper lock out/tag out procedure. · Be clean shaven as required by project. · Wear respiratory protection as required by project. · Assist with the implementation of worksite protection, by means of barricades, warning signs or cones. · Take action to replace PPE when it becomes damaged. · Take action to ensure proper housekeeping on jobsites. · Take action to remove any unauthorized personnel who enter a danger area. · Confirm that any personnel entering the barricade area shall wear the required PPE. · Stop work if equipment is improperly set up, missing components, or damaged/malfunctioning. · Stop work if there is a change in conditions that affect safety, if any existing hazard is ignored, or any new hazard is introduced. · Review JSA and provide input on identifying hazards and controls. · Follow all safe work habits in accordance with Company rules, OSHA regulations, and customer requirements. · Immediately report any unsafe conditions to Atlas Team Leader or customer supervision · Communicate regularly with Atlas Team Leader on progression of job and any complications that occur. Requirements: There are no minimum requirements to apply for the position of Tech 1 Provide satisfactory results of a pre-employment drug screen. Provide satisfactory results of a pre-employment background check. Successfully complete the Atlas Qualifying Program
    $27k-40k yearly est. 19d ago
  • IT Oncology Informatics Specialist (Onsite in Mobile, AL)

    Infirmary Health 4.4company rating

    Technical support representative job in Mobile, AL

    Overview Qualifications Minimum Qualifications: Bachelor's degree in one of the following: Health Informatics Computer Science Nursing Related healthcare discipline Working knowledge of clinical oncology/informatics Strong understanding of oncology clinical processes and terminology Proficiency with EHR systems and clinical databases Desired Qualifications: Experience with data analytics and interpretation of clinical data Licensure, Registration, Certification: Beacon and Research Certified through EPIC Responsibilities Serves as a liaison between Infirmary Health's (IH) oncology department and IT departments to ensure that technological resources and informatics systems effectively support oncological clinical practices and patient care which meets IH's standards of quality, efficiency, and desired outcomes. Implements, maintains, and optimizes electronic health records (EHR) and other clinical informatics systems to enhance the quality of cancer care provided by ICC.
    $61k-87k yearly est. Auto-Apply 60d+ ago
  • IT Specialist

    Singing River Health System 4.8company rating

    Technical support representative job in Pascagoula, MS

    Pascagoula Hospital | Full-Time | 1st | 2809 Denny Avenue Pascagoula, Mississippi, 39567 United States The IT Specialist is the first point of contact and will provide technical assistance, maintenance and repair to computer systems and hardware and network problem resolution to all Singing River Health System customers. The IT Specialist will guide users through step-by-step solutions, answer questions or resolve computer issues for users in person, via telephone or from a remote location and email or trouble request enquiries; and resolves or escalates system issues and problems. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and software while ensuring optimal performance. The IT Specialist will troubleshoot problem areas in a timely and accurate manner and provide assistance where required, and utilize tools and following procedures or policies for handling support requests. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned. Education: High School diploma or equivalent required. Associate's degree in a computer related field is preferred. License: N/A Certifications: N/A Experience: A minimum of two (2) years' experience providing end user online/phone support with PC hardware, troubleshooting and repair. Reports to: IT Specialist Manager Supervises: None Physical Demands: Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends. Mental Demands: Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must have strong analytical and interpersonal skills. Special Demands: Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word. Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages. Must demonstrate ability to achieve successful outcomes in handling difficult situations and customers. Must demonstrate ability to teach customers over the phone. Must have knowledge of desktop operating systems, various software applications and basic hardware for the PC; principles and theories of network systems and management; internet technologies and products; basic methods/tools used to troubleshoot information processing system problems. The position requires traveling throughout the SRHS service area - with the employee providing his/her own transportation.
    $60k-84k yearly est. 60d+ ago
  • Special Workforce Application Technician I

    Calderys Career Opportunities

    Technical support representative job in Axis, AL

    The Special Workforce Application Technician I represents HarbisonWalker International as a technical liaison accountable for contributing to HarbisonWalker Internationals overall business performance by performing refractory installation field trials and providing material installation support. The Special Workforce Application Technician grows their refractory knowledge to better educate customers and peers on the proper installation techniques for HarbisonWalker Internationals products. Job Duties: Supporting the customer's use of refractory products through direct, hands-on installation of products; supporting the customer's use of refractory products by providing material installation support Observing trials from installation through postmortem to prevent untimely removal of installed refractory materials Observing and promoting safety and 5'S standards; complying with established facility safety policies and procedures, and other regulations as applicable; maintaining a safe and clean working environment Qualifications: High school diploma or GED Requires computer operation skills including, proficiency in Microsoft Office Suite Ability to safely use brick saw and bricklaying equipment to lay brick Requires working knowledge of refractory lined units Ability to operate a jib crane and ensure the rigging of the load is correct Ability to safely operate a forklift Ability to safely operate various hand and electrical tools Ability to read, understand and work in conformity with work orders, as directed Ability to detect and correct unsafe or hazardous conditions of equipment and work environment Safe operation and maintenance of equipment (refractory pumps, gunite machines etc a plus) Bilingual a plus The Special Workforce Application Technician I zero (0) - two (2) years of refractory installation knowledge or equivalent construction or manufacturing experience considered. Physical and Environment • Physical Activity: Requires more than 2/3 of the time standing, speaking or hearing; 1/3 to 2/3 of the time walking, using hands and fingers or reaching with arms and hands; less than 1/3 of the time sitting, climbing, balancing, stooping, kneeling, crouching, crawling or smelling. • Lifting: Requires lifting up to 50 pounds more than 2/3 of the time and up to 100 pounds less than 1/3 of the time. • Vision: Requires accurate distance and peripheral vision and depth perception, including the ability to adjust focus. • Environment: Requires 1/3 to 2/3 of the time being exposed to fumes, airborne particles, vibrations or extreme heat; less than 1/3 of the time in an office setting, in high places, at risk of electrical shock or radiation, exposed to outdoor weather conditions, toxic or caustic chemicals, extreme cold, or working near explosives. • Noise: Requires working in very loud conditions (over 85 decibels).
    $59k-106k yearly est. Auto-Apply 4d ago
  • Client Support Specialist

    Fastsigns 4.1company rating

    Technical support representative job in Daphne, AL

    Benefits: Health, and Dental Insurance, Simple IRA Monday thru Thursday 8:30 am - 4:30 pm Friday 8:30 am - 3:00 pm Fun Team Atmosphere Locally Woman Owned Support salespeople and the production team Coordinate installation and site visits Keep records of customer interactions with Hubspot Follow communication procedures, guidelines, and policies Proofread and quality check all production-ready artwork and orders. Provide additional support to the sales team, production, and administration as needed Bonuses Skills: Proven customer support experience CRM Software Strong phone contact handling skills and active listening Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree or equivalent preferred Strong computer skills including MS Office, Word, Excel, and G-Suite We are looking for someone to be a part of our team who wants a career path and personal growth. Compensation: $30,000.00 - $40,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $30k-40k yearly Auto-Apply 60d+ ago
  • IT Technician

    Terrepower

    Technical support representative job in Daphne, AL

    Responsibilities Provide in-person, virtual, and phone-based technical support to end users across the organization. Crosstrain on telephony systems, hardware, and application software within the IT environment. Identify hardware and software requirements based on user needs and recommend appropriate solutions. Install and configure computer hardware, peripheral devices, operating systems, networking components, and productivity software (e.g., Microsoft Office 365). Monitor and troubleshoot system performance issues such as slow response times or security breaches. Analyze user requirements and recommend technology solutions to improve business efficiency. Assist in the design, testing, and implementation of new software applications. Collaborate with network services and information systems teams to resolve complex IT issues. Maintain and administer user access via Active Directory, including account creation and permissions. Provide basic user training for system access and applications. Document updates, resolutions, and technical support activities via email, voice mail, or in-person communication. Perform other related duties as assigned. Minimum Qualifications BS in Information Systems, Computer Science or equivalent experience 3+ years of relevant experience in computer networking, operating systems and system support Minimum 2 years of experience supporting Windows OS, server hardware/software, and mobile platforms (Mac OS, iOS, Android). Minimum 2 years of hands-on experience with Active Directory. Minimum 2 years of help desk or desktop support experience. Proficiency in Microsoft Office 365 applications (Excel, Word, PowerPoint, Outlook). Minimum 2 years of experience with network infrastructure (basic troubleshooting, connectivity support).
    $38k-67k yearly est. Auto-Apply 53d ago
  • Customer Service Technician

    Brightspeed

    Technical support representative job in Foley, AL

    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. As a Customer Service Technician, you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment Performing maintenance and repair on outside plant facilities Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables Observing all safety rules and regulations Assisting other technical personnel in the performance of their duties when requested Actively supporting sales and marketing related activities Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE High School diploma (or equivalent) or higher Ability to distinguish colors on facilities Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) Basic computer skills including MS Office applications Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) Ability to work aloft (e.g. ladder) Ability to work outside in all weather conditions and at various hours of the day/night A valid driver's license and satisfactory driving record Positive and professional appearance and demeanor when communicating the company's products and services to our customers Accountability/dependability (on time and on load when scheduled and serve on call as needed) Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions Active Learning (curious seeker of added information and actively works to improve skills and knowledge) BONUS POINTS FOR: Prior experience as a customer facing telecom operations technician Basic electricity training/certification or documented equivalent work experience ADSL installation/repair experience (self/full installs) A+/Net + Certified Required Soft Skills This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues #LI-GF1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice
    $25k-37k yearly est. 60d+ ago
  • Temporary Retail Sales Support

    Maurices 3.4company rating

    Technical support representative job in Foley, AL

    Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 1846-Tanger Outlet Center-maurices-Foley, AL 36535. Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You'll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events! As a member of our team, you'll provide excellent service to our customers and make sure the store looks great! And we'll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. Location: Store 1846-Tanger Outlet Center-maurices-Foley, AL 36535 Position Type:Temporary (Fixed Term)/Part time Benefits Overview: ********************************* Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
    $30k-36k yearly est. Auto-Apply 60d+ ago
  • Charity Customer Support Representative CSR

    Rising Star Executives 4.5company rating

    Technical support representative job in Mobile, AL

    Job Description We are looking for a customer service oriented customer support, assist and to manage non profit marketing campaigns throughout the area. Candidates should have a fundraising spirit and philanthropic heart and will be the liaison between the charity and the public! The Charity Customer Support Representative will provide fundraising and donation information to the community and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Support Representatives and Managers are genuinely excited to help customers. They're outgoing, engaging, patient, empathetic, and passionately communicative. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. This is a social role type someone who loves to talk to people!! CSR Responsibilities! Identify and assess donors' needs to achieve satisfaction Generate fundraising donations and leads Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle question, complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies in conjunction with our charity bylaws and guidelines Take the extra mile to engage donors and educate on behalf of the charity! CSR Skills We Love! Proven customer support experience or experience as a client service representative Philanthropy experience, charity experience or any form of helping others! Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively
    $21k-28k yearly est. 18d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support representative job in McIntosh, AL

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-42k yearly est. 10h ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Mobile, AL?

The average technical support representative in Mobile, AL earns between $25,000 and $46,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Mobile, AL

$34,000
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