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Information Technology Professional (IT Support) (Modesto)
Us Navy 4.0
Technical support representative job in Modesto, CA
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.
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Enlisted None
What to Expect
Information Systems Technician
More Information
Responsibilities
Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:
INFORMATION SYSTEMS TECHNICIAN (IT)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Ensuring the proper security and handling of communications materials, systems and equipment
Performing diagnostics and data recovery operations and maintaining logs
INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Performing diagnostics and data recovery operations, and maintain logs
Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
Operating and maintaining testing and auxiliary equipment
Ensuring the proper security and handling of communications materials, systems and equipment
Work Environment
As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:
Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.
After A School, Information Systems Technician Submarines (ITS) will also attend submarine training:
Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS).
After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.
Advanced Training
Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician.
Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.
IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.
ITS applicants must be willing to serve aboard submarines.
General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .
Part-Time Opportunities
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.
For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.
For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
Compare Navy Careers
See how a career as an Information Systems Technician compares to other Navy jobs.
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$77k-105k yearly est. 1d ago
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Customer Service Representative
Apoyo Financiero Inc.
Technical support representative job in Stockton, CA
Apoyo Financiero is a fast-growing specialty lender serving underbanked communities across California. We have served over 30,000 clients, funded more than $300 million in loans, and operate through 26+ offices with 140+ employees. Our mission is to improve the lives of our clients, employees, and the communities we serve by providing access to fair credit and a pathway into the formal financial economy.
Our success is driven by our people. We are committed to fostering professional growth through training, clear internal career pathways, and opportunities for advancement. 98% of our leadership roles are filled internally, reflecting our long-term investment in our team members.
Apoyo Financiero operates within one of the most highly regulated financial and labor environments in the United States-California. We are subject to oversight by federal and state regulatory agencies, including the California Department of Financial Protection and Innovation (DFPI), reinforcing our commitment to transparency, accountability, and responsible business practices.
We are also a certified Community Development Financial Institution (CDFI)-one of only 117 CDFIs in California-a designation that recognizes our commitment to responsibly serving the underbanked Hispanic community through fair, transparent, and ethical lending practices.
In addition, we maintain strong Wage and Hour compliance standards, supported by company-wide training, clear timekeeping practices, and ongoing education aligned with California labor regulations. We believe fair pay and respect for employees' time are fundamental to a healthy and respectful workplace.
Employees at Apoyo Financiero can expect a professional environment built on integrity, accountability, teamwork, and respect-where doing things the right way is part of who we are.
THE OPPORTUNITY We are seeking success driven customer service team players. If you have a passion for financial and lending services and working with the public, we would like to offer you the needed training for your professional growth in the lending industry. Our goals are achievable and we'll give you all of the training required to know what to do. We work hard but have fun, so if you're resilient, a self-starter and able to build rapport, we'd love to hear from you.
This is not a remote offer position.
Your role:
Meet the company sales goals by making our company known, sell our products and get prospects in influence of the Branch.
Customize financial solutions that meet clients needs and financial goals.
Appropriately apply all available collection procedures and payment alternatives to minimize delinquency and credit losses.
GENERAL REQUIREMENTS (Our ideal candidate)
Experience in sales and collections preferred. Minimum 1 year of customer service experience, (Retail, Sales, Financial Services).
Service-oriented and able to resolve customer grievances.
Strong phone presence and experience dialing multiple calls per day
Bilingual (English/Spanish).
Numeric data skills and accuracy with computer (typing speed 40 wpm minimum).
Self-motivated and a strong desire for professional growth
Open to receive constant feedback and willing to become an expert on credit business.
High School diploma or College preferred.
BENEFITS
The base hourly rate for this position is $19.00 - $20.00.
The hourly range is specific to the location of this job posting, and according to education level and experience level.
Medical benefits.
401(K) Retirement plan.
Generous PTO
paid holidays
paid sick days
paid bereavement days for direct family members
paid vacation days
An inspiring career path that will benefit you, your family and your community.
Growth and training career opportunities into leadership roles.
$350 Employee Referral Bonus
POSITION
Non Exempt Positions.
Two days off per week including Sundays.
This is not a remote position offer
We are an Equal Opportunity Employer
Apoyo Financiero participates in the Internet-based employment eligibility verification system E-Verify operated by the U.S. Citizenship and Immigration Services.
We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
$19-20 hourly 1d ago
Customer Service Technician
Anritsu Co 4.8
Technical support representative job in Morgan Hill, CA
Anritsu is a provider of innovative communications test and measurement solutions. Anritsu engages customers as true partners to help develop wireless, optical, microwave/RF, and digital solutions for R&D, manufacturing, installation, and maintenance applications, as well as multidimensional service assurance solutions for network monitoring and optimization. Anritsu also provides precision microwave/RF components, optical devices, and high-speed electrical devices for communication products and systems. The company develops advanced solutions for emerging and legacy wireline and wireless technologies used in commercial, private, military/aerospace, government, and other markets. To learn more visit *************** and follow Anritsu on Facebook, LinkedIn, Twitter, and YouTube.
Anritsu is committed to providing a comprehensive and competitive benefits package to all employees. We offer standard benefits such as major medical, vision and dental coverage, life insurance, Employee Assistance Plan, Flexible Spending Accounts, a generous 401(k) Matching Plan, Tuition Reimbursement, and profit sharing. Our benefit package is designed to positively impact all aspects of your life; to help you and your family succeed; and to maintain our status as a "perfect job." Come find out what Anritsu has to offer you!
As a Customer Service Technician based in Morgan Hill, CA you will have responsibility for performing in-house repair and calibration of RF/Microwave test equipment and sub-assemblies.
Key Responsibilities include:
* Calibrate, troubleshoot and repair a wide variety of RF/Microwave electronic assemblies and products such as VNAs, Spectrum Analyzer and Synthesizers, including benchtop and handheld test equipment.
* Repair is sometimes done at the component level
* Use a variety of test equipment and interpret technical information.
* Ensure that appropriate quality standards are met at the workstation.
* Participate in ongoing efforts of process and product improvements.
* Review and implement product specific service notes.
* Use verbal and written communication skills to report technical information as required.
* Perform other duties and assume responsibilities as required.
* This position will be reporting to the Customer Service Manager based in Morgan Hill, CA
Requirements:
* Associate's Degree in Electronic Technology or equivalent
* Typically requires a minimum of three years electronic technician experience, including troubleshooting at the component and/or systems level.
* Knowledge of ISO-9000, ISO-17025 and ANSI Z540 standards.
* SMT rework skills are a plus
In order to be successful in this role, the following competencies and behavior skills are required:
* Strong initiative and the ability to work well in a team environment
* Demonstrates a strong sense of urgency
* Good verbal and written communication skills
* Capability and willingness to handle multiple task required
* Taking initiative to seek out most critical assignments and has the ability to perform at the highest level
* Complete task and assignments in a timely manner
The annual base salary range for this position is $28/hr - $40/hr. Please note that the salary information is a general guideline only. Anritsu Company considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Why work at Anritsu? Please visit us on Comparably to see what our employees love about working here!
$28-40 hourly 60d+ ago
C Level Technician
Midas Manteca 1215
Technical support representative job in Modesto, CA
Benefits:
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
We are a busy shop in Manteca that is looking for a C Level Technician with the drive to learn and grow. As a Technician in our shop, you'll be exposed to and have responsibility for performing a wide range of repairs and maintenance, including:
Oil Change
Steering and suspension
Belts and hoses
Radiator and engine cooling systems
Batteries, starting and charging
Brakes and brake repair
What we offer You · 5 Day work week· Great Work Environment· Closed on Sundays· Excellent base pay plus productivity pay· On Site Training·
If you are interested in role, please apply and let's have a discussion about the opportunity. Thank you! Compensación: $800.00 - $2,000.00 per week
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
*************
$800-2k weekly Auto-Apply 60d+ ago
R&D Technical Services Specialist, Innovation
The Clorox Company 4.6
Technical support representative job in Pleasanton, CA
Clorox is the place that's committed to growth - for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace (**************************************************************************** UpdateUrns=urn%3Ali%3Aactivity%3A**********048001024)
**Your role at Clorox:**
R&D Innovation Services has an opening for a professional who will support our cleaning brands. Delivery of Clorox's innovation and growth goals is contingent upon completion and success of new or change development experiments and process trials in the Innovation Services area.
This position is responsible for supporting this work within a business unit to ensure product launch or re-launch success. Position includes large scale up batching in cleaning. The individual will spend time working with a variety of equipment in multiple bays working with the scientists, specialists, and support groups cross functionally. Position includes large scale up batching formulations in the cleaning pilot plant as well as supporting the packaging group by performing package testing and qualifications. The individual will spend time working with a variety of equipment in multiple bays, working in the packaging database, and will have opportunities to do some programming work. Individual will also be working with the Scientists, Team Leads on equipment and test method developments and improvements.
This position will be located in our Pleasanton, CA office, and the individual will be expected to work 5 days a week, Monday to Friday.
**In this role, you will:**
**Package Testing Support**
+ Completepackage testing on primary, secondary, and full pallets on all cleaning products, providing test data to the Cleaning R&D scientists and technicians. There is a wide range of testing in the packaging lab from full pallet vibration testing togathering CMM dimensions on individual parts. This individual needs to be able to keep clear and concise records of test data that is collectedin our database as well as other datacollectand stored outside the database. This information needs to beclearlycommunicated to the team in a timely manner.
**Batching** **/ Claim Support**
+ Work withthe scientists, technicians, and specialists to batch large scale formulations using both the tank batching process and the continuous batching system.Prepare test samples for laundry andhard surfacecleaning, complete QC tests on samples, andoperateand maintain lab equipment. Keep clear and concise records of the batches that are created and be able toreport outresults to the team. Maintain excellent EPA records for registered productsthat are processed.
**Equipment and Test method knowledge**
+ Learn and keep up to date on all test methods in the CleaningPilotPlant and the CPL / PDL.
+ Assistwith the development of new test methods when needed.
+ Work with Team Lead(s) and other Specialists to bring in new equipment and learn new testing protocols.
**Safety** **/ SOP's**
+ Look for continuous improvements in and outside the areas in which they work. When safety upgrades are found work with the TechServicesTeam to have these upgrades put into practice.
+ Bepart of the Hazopreview team(s) in their work area(s)
+ WhenappropriatewriteSOP'sto help guide requestors and other operatorstorun the testing equipment safely and efficiently
**What we look for:**
+ 2+years of technical experience in a laboratory, working with different testing equipment, R&D work.
+ Mechanical skills
+ Bachelor's Degree
+ Ability to lift 50lbs in asafeergonomically correctmanner.
+ The ability to ascend and descend stairs
Skills and Abilities:
+ Demonstrated ability to work withdiversegroups and collaborate with internalteam membersand externalvendors.
+ Excellent verbal and written communication.
+ Excellent organization and time management skills.
+ Computer skills including working knowledge of Microsoft Office suite of products (Outlook, Excel, etc.)
**Workplace type:**
This position will be located in our Pleasanton, CA office, and the individual will be expected to work 5 days a week, Monday to Friday.
**Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That's why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive.** Learn more (********************************************************************************************************* **.**
**[U.S.]Additional Information:**
At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.
We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.
-Zone A: $27.64 - $48.08
-Zone B: $25.34 - $44.09
-Zone C: $23.03 - $40.05
All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.
This job is also eligible for participation in Clorox's incentive plans, subject to the terms of the applicable plan documents and policies.
Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.
To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.
**Who we are.**
We champion people to be well and thrive every single day. We're proud to be in every corner of homes, schools, and offices-making daily life simpler and easier through our beloved brands. Working with us, you'll join a team of passionate problem solvers and relentless innovators fueled by curiosity, growth, and progress. We relish taking on new, interesting challenges that allow our people to collaborate and thrive at work. And most importantly, we care about each other as multifaceted, whole humans. Join us as we reimagine what's possible and work with purpose to make a difference in the world.
**This is the place where doing the right thing matters.**
Doing the right thing is the compass that guides every decision we make-and we're proud to be globally recognized and awarded for our continuous corporate responsibility efforts. Clorox is a signatory of the United Nations Global Compact and the Ellen MacArthur Foundation's New Plastics Economy Global Commitment. The Clorox Company and its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash grants, product donations, and cause-marketing. For more information, visit TheCloroxCompany.com and follow us on social media at @CloroxCo.
**Our commitment to diversity, inclusion, and equal employment opportunity.**
We seek out and celebrate diverse backgrounds and experiences. We're always looking for fresh perspectives, a desire to bring your best, and a nonstop drive to keep growing and learning. Learn more about our Inclusion, Diversity, Equity, and Allyship (IDEA) journey here (*********************************************** .
The Clorox Company and its subsidiaries are an EEO/AA/Minorities/Women/LGBT/Protected Veteran/Disabled employer. Learn more to Know Your Rights (*********************************************************************************************** .
Clorox is committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans during the hiring and interview process. If you need assistance or accommodations due to a disability, please contact us at ***************** . Please note: this inbox is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions/application statuses.
The Clorox Company and its subsidiaries are an EEO/AA/ Minorities/Women/LGBT/Protected Veteran/Disabled employer.
$49k-80k yearly est. 35d ago
Peer Navigator/ Peer Support Specialist (ICS)
Sierra Vista Child & Family Services 4.2
Technical support representative job in Modesto, CA
Job Description
Apply Here: ******************************************************************************
Peer Navigators work with individuals, groups, and communities to improve mental health as a part of a treatment team. They provide lived experience and expertise that professional training cannot provide. This person is a role model to peers who exhibits competency and knowledge from the lived experience.
Qualifications:
High School diploma or GED required.
Personal knowledge gained through firsthand lived experience in mental health.
Peer Support Specialist - Current Peer Support Specialist certification required. California certifications must remain active and valid with their governing entity.
Proficient in Microsoft suite (Word, Excel, PowerPoint).
Knowledge of community resources preferred.
Bilingual preferred.
A valid California driver's license is required of staff who have regular driving duties, and the driving record must meet the requirements of their position and be approved by the agency's insurance company
Essential Job Functions:
Ability to communicate ideas in oral and written form.
Protect and honor individual integrity through confidentiality.
Ability to work in a harmonious manner with subordinates, supervisors, and others.
Ability to instruct in group and individual settings.
Ability to work effectively with cultural/ethnic diversity.
Maintain confidential information according to legal and ethical standards. Ability to work at various locations, including client homes, schools and community settings.
Physical, mental, and emotional health adequate to perform duties.
Responsibilities:
Provide the perspective of experience to clients.
Assist clients with accessing and linking to community resources.
Help clients and family members with problem solving.
Provide encouragement and hope.
Provide group, individual, and family services for clients.
Provide services to families when needed, including non-traditional hours.
Maintain documentation, record and tracking systems that meet standards of the agency, The Joint Commission and contract.
Collaborate with the treatment team, referring agency or other community agencies working with the client to coordinate treatment.
Collect outcome data, including consumer satisfaction surveys, as required by the agency and contract.
Participate in community outreach and presentations.
Must implement program goals and objectives to meet and maintain contractual requirements.
Participate in scheduled peer review.
Responsible for preventing and controlling infection.
Responsible for maintaining a culture of quality and safety.
Effectively use de-escalation skills and techniques for crisis prevention.
Properly administer the C-SSRS to help prevent suicide.
Other:
Attend all required meetings and trainings.
Report any suspected child or dependent adult/elder abuse or neglect immediately to direct supervisor or utilize the chain of command if supervisor is unavailable.
Report any client imminent danger to self or to others or gravely disabled immediately to direct supervisor or utilize the chain of command if supervisor is unavailable.
Other duties as assigned.
$36k-44k yearly est. 11d ago
IT Support Specialist
Aalyria
Technical support representative job in Livermore, CA
We're seeking an experienced IT Support Specialist to be the first dedicated support member of our IT team, working alongside our Senior IT Lead and Senior InfoSec Lead. This role will provide comprehensive technicalsupport across our enterprise environment, handle day-to-day user support requests, and establish the foundation for our support operations. The ideal candidate combines solid technical skills with excellent customer service, self-direction, and the ability to work independently while collaborating with technical leadership.
Key Responsibilities:
TechnicalSupport & Troubleshooting
Provide tier 1 and tier 2 support for technical issues across Windows, mac OS, Linux, and mobile platforms
Handle password resets, account unlocks, and user access requests
Troubleshoot common software issues including Microsoft 365, Google Workspace, Zoom, Slack, and line-of-business applications
Resolve authentication and SSO issues with Okta and other identity platforms
Diagnose network connectivity problems, VPN issues, and printer configuration
Support new hire onboarding and employee offboarding processes
Set up and configure laptops, desktops, monitors, peripherals, and mobile devices
Escalate complex tier 3 issues to Senior IT Lead with clear documentation
User Account & Access Management
Create, modify, and disable user accounts across multiple platforms
Manage group memberships and application access permissions
Process access requests and ensure proper approval workflows
Maintain accurate asset inventory and user documentation
Coordinate with Senior InfoSec Lead on compliance and access reviews
Endpoint Management & Maintenance
Deploy software and updates using MDM solutions (Intune, Jamf Pro, or similar)
Troubleshoot endpoint compliance issues and device enrollment
Perform basic hardware repairs and coordinate warranty replacements
Support mobile device setup and configuration (iOS/Android)
Monitor and respond to security alerts on managed endpoints in coordination with InfoSec team
Process Development & Documentation
Establish help desk workflows, ticketing procedures, and SLA standards
Develop and maintain knowledge base articles and user guides
Create documentation for common support procedures and troubleshooting steps
Identify recurring issues and recommend solutions to reduce support burden
Build self-service resources to empower users
Participate in IT projects and system rollouts as needed
Required Qualifications:
2-3 years of help desk or technicalsupport experience
Working knowledge of Windows 10/11, Linux and mac OS operating systems
Experience with user account management in Active Directory or Azure AD/Entra ID
Basic networking knowledge (TCP/IP, DNS, DHCP, WiFi, VPN)
Experience with ticketing systems and support workflows
Ability to troubleshoot hardware and software issues independently
Excellent customer service skills and professional communication
Strong organizational skills and ability to manage multiple priorities
Self-motivated and comfortable working independently with minimal supervision
Willingness to learn new technologies and enterprise systems
US Citizenship required
Preferred Qualifications:
Familiarity with Linux distributions (Ubuntu, CentOS, or similar) and basic command-line usage
Experience with MDM platforms (Intune, Jamf, JumpCloud, or equivalent)
Experience with SSO platforms (Okta, Duo, Google SSO, or similar)
Knowledge of Google Workspace and Microsoft 365 administration
Understanding of endpoint security concepts and compliance requirements
Basic scripting knowledge (PowerShell, Bash, or Python) for simple automation
Experience with automation tools such as no-code platforms (Okta Workflows, Zapier, Make) or scripting (PowerShell, Bash, Python)
Relevant certifications (CompTIA A+, Linux+, Microsoft, Apple, ITIL Foundation)
Experience working in small IT teams or as a solo support person
Experience supporting hybrid/remote workforce environments
Active Secret or Top Secret clearance, or ability to obtain
What We Offer:
Innovative Environment: Work at a cutting-edge company shaping the future of aerospace communications.
Impactful Work: Directly contribute to critical national security programs and initiatives.
Growth Opportunities: Expand your career with opportunities for professional development and advancement.
Inclusive Culture: Be part of a collaborative, supportive, and inclusive workplace where your contributions matter.
Flexibility: Flexible working arrangements including hybrid remote/in-office schedules.
Compensation and Equity: Competitive salary, comprehensive benefits (401(k), dental, vision, health, life insurance), paid time off, and equity options.
ITAR/EAR Requirements:
This position involves access to export-controlled information. To comply with U.S. government export regulations, applicants must meet one of the following criteria:
(A) Qualify as a U.S. person, which includes:
U.S. citizen or national
U.S. lawful permanent resident (green card holder)
Refugee under 8 U.S.C. 1157
Asylee under 8 U.S.C. 1158
(B) Be eligible to access export-controlled information without requiring an export authorization.
(C) Be eligible and reasonably likely to obtain the necessary export authorization from the appropriate U.S. government agency.
The company reserves the right to decline pursuing an export licensing process for legitimate business-related reasons.
Equal Opportunity Employer Statement:
Aalyria is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Qualified applicants from all backgrounds are encouraged to apply.
#LI-Hybrid
$49k-88k yearly est. 12d ago
IT Support Specialist
Avathon
Technical support representative job in Pleasanton, CA
Job Description
Who We Are & Why Join Us
Avathon is revolutionizing industrial AI with a powerful platform that enables businesses to harness the full potential of their operational data. Our technology seamlessly integrates and contextualizes siloed datasets, providing a 360-degree operational view that enhances decision-making and efficiency. With advanced capabilities like digital twins, natural language processing, normal behavior modeling, and machine vision, we create real-time virtual replicas of physical assets, enabling predictive maintenance, performance simulation, and operational optimization. Our AI-driven models empower companies with scalable solutions for anomaly detection, performance forecasting, and asset lifetime extension-all tailored to the complexities of industrial environments.
Cutting-Edge AI Innovation - Join a team at the forefront of AI, developing groundbreaking solutions that shape the future.
High-Growth Environment - Thrive in a fast-scaling startup where agility, collaboration, and rapid professional growth are the norm.
Meaningful Impact - Work on AI-driven projects that drive real change across industries and improve lives.
Learn more at: Avathon
Avathon is looking for an IT Support Specialist to help manage Avathon's corporate IT resources and end-users. The ideal candidate has experience working within a ticket management system and handling employee onboarding/offboarding activities. The position offers opportunities to continue growing by learning new technologies and learning from experienced Engineers as we build new solutions.
Join us and:
Provide tier 1 end-user support, resolve helpdesk tickets, manage employee on/offboarding.
Install & troubleshoot laptops, printers, & conference room equipment.
Update documentation procedures for common processes (on/offboarding, conference room preparation, hardware purchases and inventory management)
Shadow senior team members to continue learning technologies and common tasks.
Manage conference rooms: clean-up & organizing, all-hands meeting preparation, update cameras & iPads, A/V troubleshooting
Manage onboarding process: Create acct, build machine, building access, desk setup, provision SaaS apps
Manage offboarding process: Disable accounts, Google takeout, Backup user home directories, rebuild machines, disable building access, forward email to manager.
Management of workstations including:
o Ensuring Filevault & Bitlocker encryption
o Ensuring Firewalls enabled
o Deploying OS updates/upgrades
o Remote support
o Hardware/software inventory restock
o Machine repairs
You'll have:
4+ years' experience in an IT Support or Help Desk role
Experience installing and supporting PCs & Macs, software, and conference room equipment.
Strong troubleshooting and problem-solving skills
Fundamental knowledge of Active Directory, Remote access tools, public cloud, Networking, and Gsuite/O360
Strong written and verbal communication skills
Eager to learn, produces high quality work, and self-driven personality.
This role requires 5 days a week to Pleasanton, CA, Avathon headquarter.
Salary:
The base salary range for this role is between $70,000 to $110,000 annually. Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Avathon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
Avathon is committed to providing reasonable accommodations throughout the recruiting process. If you need a reasonable accommodation, please contact us to discuss how we can assist you.
$70k-110k yearly 31d ago
Customer Support Representative
Ising
Technical support representative job in Livermore, CA
Responsive recruiter Benefits:
401(k)
Dental insurance
Employee discounts
Health insurance
Paid time off
Benefits/Perks
Medical insurance
Dental insurance
Vision insurance
401K retirement with company match
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events
Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Qualifications
High school diploma or GED
Minimum of two years of customer service experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $19.00 - $25.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
$19-25 hourly Auto-Apply 14d ago
Customer Support Representative
Culligan-Ising
Technical support representative job in Livermore, CA
Job DescriptionBenefits:
401(k)
Dental insurance
Employee discounts
Health insurance
Paid time off
Benefits/Perks
Medical insurance
Dental insurance
Vision insurance
401K retirement with company match
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events
Job Summary
Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Qualifications
High school diploma or GED
Minimum of two years of customer service experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
About Culligan
As the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
$38k-51k yearly est. 15d ago
Product Support Sales Representative
Forklifts Group
Technical support representative job in Manteca, CA
Product Support Sales Representative Forklifts Group Location:1813 Moffat Boulevard Manteca, CA 95336 Compensation: $60,000- $80,000 plus commission Contact: Rachel Goodrich *************************** WHY JOIN FORKLIFTS GROUP?
We are a 3
rd
generation family-owned company.
Core values shape our culture and drive us to deliver the best for our employees and customers. We uphold a culture of:
Positivity
Teamwork
Self-development
Integrity
Community service
Safety
We offer paid-on-the-job training, development and advancement opportunities from Certified Dealer Trainers.
JOB SUMMARY
The Product Support Sales Representative identifies all prospects in the assigned territory, evaluating the resources needed to develop business relationships. He / She develops sales strategies, proposals, and forecasts, selling approved products and services. The Sales Representative works strategically with customers to provide solutions to meet their Material Handling needs in specific regards to parts, service, and rental.
ESSENTIAL FUNCTIONS
Arranges appointments with customers which include pre-arranged appointments or cold calls.
Consistently works toward acquiring new business by generating leads, following upon them, and networking through current customers.
Engages customers by adapting to their buying style, incorporating proven sales techniques and a consultative approach to effectively demonstrate Forklifts Group material handling solutions.
Collaborates with other internal department staff members as needed, working closely with all company divisions to develop cross-selling strategies and ensure a great customer experience.
Maintains regular communication with the Service and Rental Departments to resolve and troubleshoot customer issues as quickly as possible.
Initiates and processes sales orders in (ERP) for part purchases.
Meets customer expectations for continued support and follow-up after sales are final to include delivery of parts, signing of delivery report and rental contract, truck orientation, service schedules, etc.
Identifies equipment sale opportunities with the customer base and logs information into CRM.
Meets with Sales Manager to review Sales Representative Scorecard each month.
Attends team meetings to review department goals and strategies as required.
Works with Sales Manager to develop annual sales goals and works toward meeting them.
Consistently monitors territory by making sales calls daily.
Uses CRM to track daily customer interactions.
Always maintains professionalism on the job.
Is reliable and punctual in reporting for work as scheduled.
Performs other duties of a similar nature as required.
POSITION QUALIFICATIONS
EDUCATION
High School Diploma or equivalent. Bachelor's degree in Business or related field preferred.
EXPERIENCE
Two or more years of outside sales experience.
Valid Driver's License and driving record acceptable to the insurance company.
ADDITIONAL REQUIREMENTS
Proficiency in Microsoft Office Suite.
Ability to work independently and as a team.
Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
Ability to develop relationships with customers.
Minimal travel outside of the territory (trade shows, training).
Smart dress and a professional appearance.
BENEFITS
Competitive salary with monthly bonus opportunities
Comprehensive benefits include medical, dental, vision, and 401(k) with employer match and profit-sharing. Opportunity to earn monthly premium discounts. 3 weeks PTO annually prorated in the first year, and 10 paid company holidays.
Forklifts Group an equal opportunity employer, a
ll applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud employers of Veterans, helping them to navigate the transitions of life and reach their fullest potential.
$60k-80k yearly Easy Apply 36d ago
Support Technician
Daveandbusters
Technical support representative job in Modesto, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17.5 per hour
Salary Range:
16.9
-
18.4
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-17.5 hourly Auto-Apply 15d ago
On-Call IT Field Technician - Stockton-Lodi, CA - Hiring NOW
Geeks On Site 3.1
Technical support representative job in Stockton, CA
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technicalsupport to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly Auto-Apply 60d+ ago
Autobody Collision Customer Service Representative
Chilton Auto Body
Technical support representative job in Modesto, CA
Customer Service Representative
Department: Operations
Reports to: Location Manager
PLEASE REPLY BY INCLUDING YOUR RESUME!!
The Customer Service Representative is responsible for providing exceptional customer service to all customers and business partners of Chilton Auto Body throughout the repair process. Entry level; autobody collision repair experience a real plus including CCC. YOU MUST HAVE EXPERIENCE IN THE AUTO BODY COLLISION REPAIR INDUSTRY!!
Responsibilities:
Review with customers and walk-through the repair process: Greet customers by phone or in-person; explain to customers about the collision repair process, including insurance claims information, processing, and payment procedures. The Customer Experience Representative is responsible for establishing an effective relationship with each customer to support a positive customer experience.
Complete vehicle intake process: This includes mapping damage, photographing vehicles, and documenting work files per company and repair partner standards.
Perform administrative tasks: Administrative tasks include collecting payments, updating rentals management portal (ARMS), supporting location manager with expense documentation (updating RHO), and conducting Accounts Receivable follow-up.
Training: Complete assigned role-based training through Collision University and additional internal and business partner supported training as necessary.
Additional responsibilities as assigned.
Job duties/Job description may be adjusted or added based on the needs of the business or at management discretion
Requirements:
Previous experience in the automotive industry preferred - CCC One knowledge a real plus!!
Ability to work collaboratively with the team to meet shared objectives.
Effective time management.
Able to multitask and manage competing priorities
Communicate effectively with teammates, customers, and business partners.
Proficient with computers.
Excellent customer service skills.
Valid drivers' license required.
Eligible to work in the United States.
Willing and able to pass a thorough background check.
Flexible to work an 8-hour shift between 7:00 a.m. - 6:00 p.m.
Preferred Qualifications:
Bilingual (Spanish).
Knowledge of the Collision Industry.
Pay Rate: $20-30 depending on experience
Benefits:
Bonuses
Paid holidays and 2 weeks PTO
Medical, dental, vision, life insurance
Matching 401(k)
$20-30 hourly 28d ago
Customer Support Technician
Cal.Net 3.5
Technical support representative job in Turlock, CA
Job DescriptionSalary: $20 per hour (negotiable dependent upon experience)
Cal.net is seeking IT SupportTechnicians to join our rapidly expanding fixed wireless broadband company. Our headquarters is located in Shingle Springs, CA, at the base of the Sierra Nevada foothills, with additional satellite offices throughout the valley. We are currently hiring for a position at our Turlock office.
As a provider of internet services to rural communities, we serve El Dorado, Placer, Calaveras, Tuolumne, Mariposa, and Stanislaus counties, with ongoing expansion into Fresno, San Joaquin, and Tehama counties. The Support Tech Specialist will play a crucial role in delivering prompt and accurate technicalsupport for customers using our fixed wireless, VoIP, and router services. This role involves diagnosing, documenting, and tracking service issues to ensure efficient resolution.
We are seeking a self-starter who is highly organized, detail-oriented, and committed to following through on tasks while consistently meeting deadlines. The ideal candidate has strong written and verbal communication skills, excels in customer interactions, and demonstrates exceptional customer service in every situation.
Primary Duties
Respond to inbound customer calls, providing troubleshooting assistance in line with company standards.
Diagnose and resolve technical issues efficiently while accurately documenting details in the ticketing system.
Apply strong analytical and problem-solving skills to identify root causes and solutions.
Maintain professionalism and respect in all interactions, including high-pressure situations.
Guide customers step-by-step through diagnostics, explaining technical concepts in clear, simple language.
Work independently and collaboratively to complete assigned tasks.
Contribute to project completion and perform additional tasks as assigned by management.
Position Requirements
Knowledge of PC hardware/peripherals, Microsoft Office, Windows OS, and basic networking fundamentals.
Familiarity with cabling/cabling pinouts, adapters, and mounting hardware.
Ability to troubleshoot and resolve desktop-to-server connectivity issues.
Understanding of basic networking, email protocols, domain, web hosting, and VoIP.
Strong ability to multitask, work under pressure, and meet deadlines while still maintaining a professional attitude towards customers and peers.
Excellent written and verbal communication skills.
Spanish fluency is a plus.
Flexible availability for nights and weekends preferred
Job Type: Full-time
Salary: $20.00 per hour (negotiable dependent upon experience)
Benefits offered:
401(k)
Dental Insurance
Employee Discount
Health Insurance
Paid Time Off
Retirement Plan
Vision Insurance
Opportunities for Commission Pay
Schedule
8 Hour Shift
Holidays
On Call
Overtime
Nights and Weekends possible
Work Location
Turlock, CA - Remote work is not available for this position
Company's website
***********
If you're seeking a dynamic opportunity with a fast-growing tech company, we want to hear from you! Apply today and join the Cal.net team.
$20 hourly 26d ago
Mobile Device Technician/Customer Support (Telecommunications Engineer - Level III)
Lucayan Technology
Technical support representative job in Clay, CA
OUR COMPANY REVOLVES AROUND MISSION-DRIVEN ENGINEERING At Lucayan Technology Solutions LLC, we strive to solve our customer's hardest problems. Our highly focused customer-centric approach is crucial to our customer's success and ultimately ours. We aim to be a breath of fresh air: and be the most innovative organization in the Government contracting space. Sounds cliche? No worries the proof is in the pudding. To get there, we need exceptionally talented, bright, and driven people. Join us if you'd like to be a part of our journey. Right here, right now, this is your chance to make history and put a ding in the universe.
Lucayan Technology Solutions is hiring MOBILE DEVICE TECHNICIAN/ CUSTOMER SUPPORT (TELECOMMUNICATIONS ENGINEER - LEVEL III).
REQUIREMENTS
Must have 3 years combined AF Medical/DHA Systems experience
Must be certified at IAT Level II per DoD 8570.01-M
Must provide proof of technical certifications and qualifications
Degree in IT, or computer science or related field
RESPONSIBILITIES
Responsible for all 60 MDG mobile device administration, operation, and maintenance
Manage the day to day mobile device (cellular phones, smart phones, MiFi devices, and pagers) activities
Assist 60 MDG Medical Information Systems Flight staff with routine work order completion supporting day-to-day customer and networking requirements (i.e., network engineer support, helpdesk support, work order support, equipment certificatins, D2D support, etc.) and other systems tasks assigned by the 60 MDG
Provide user administration and first line troubleshooing of the T-Metrics call queuing system
$78k-153k yearly est. 60d+ ago
Corporate Support Technician
Restoration Management Company
Technical support representative job in Livermore, CA
Pay Rate: $22.51 - $28.14 Hourly (DOE)
Corporate Office Location: 3090 Independence Drive Livermore CA, 94551
Restoration Management Company expects each and every employee to embrace and apply in their daily activities the following company CORE VALUES: Team Spirit, Integrity, Quality, Humility, and Safety. These, in addition to the requirements listed below, are essential to the success of your career with Restoration Management Company.
Job Summary
The Corporate SupportTechnician provides direct assistance to the CEO and COO while ensuring the smooth day-to-day corporate facilities operations. This hybrid role combines executive-level and business support with oversight of facilities and workplace coordination. This position reports directly to the Executive Administrative Assistant.
Key Responsibilities
Core responsibilities for the position are as follows:
Executive Support
Run errands and perform tasks as requested to support the executive's professional and personal needs.
Serve as driver for the CEO and COO for meetings, site visits, and occasional special events.
Provide local transportation to and from the airport for executives, shareholders, candidates, or guests during regular hours, after hours, and occasional weekends under the direction of the CEO.
Manage vehicle fueling, maintenance, and detailing for executives and shareholders under the direction of the CEO.
Ensure timely and safe transportation while maintaining discretion and professionalism.
Facilities Support
Assist with day-to-day office and facilities tasks, including workspace setup, light maintenance, and vendor coordination.
Support all behind-the-scenes logistics for events coordinated by the Executive Administrative Assistant.
Assist with logistics and setup for corporate events, meeting rooms, and employee/culture-related initiatives.
Maintain facility-related supplies and assist with inventory management.
Respond to general facility needs and provide hands-on support for ad hoc projects.
Corporate Operations
Support company initiatives and special projects.
Perform general clerical duties including data entry, scanning, copying, mail/package distribution, and light office administrative tasks.
Maintain confidentiality and demonstrate professionalism in handling sensitive information.
Serve as a resource for miscellaneous operational needs.
Partners with leadership and staff to support ad hoc needs across the organization.
Experience/Requirements
The position of Corporate SupportTechnician requires the following:
High school diploma or equivalent required; Associate degree or some college coursework a plus.
1-2 years of administrative, operations, or coordination support experience, ideally in a fast-paced office or event setting.
Strong organizational skills with the ability to manage multiple routine tasks, and deadlines independently.
Exceptional attention to detail and consistency in formatting, logistics, and communication.
Clear and professional verbal and written communication skills with a customer-focused mindset.
High degree of professionalism, discretion, and confidentiality.
Proactive, solution-oriented, and able to anticipate needs and contingencies.
Demonstrated ability to follow established processes and complete tasks with minimal oversight.
Must possess a valid driver's license and maintain a clean driving record.
Safety Requirements
Regulatory Requirements: Adhere to all local, state, and federal safety regulations, including OSHA and EPA standards.
Personal Protective Equipment (PPE): Required PPE may include gloves, masks, goggles, hard hats, and safety footwear. All employees must wear PPE as required for their specific roles and job site conditions.
Ergonomic Practices: Practice ergonomic principles to prevent musculoskeletal disorders. This includes proper desk setup, using adjustable chairs, and maintaining good posture while seated.
Office Safety Protocols: Adhere to established office safety protocols to maintain a secure work environment. This includes the following guidelines for the proper use of office equipment and ensuring that workspaces are free from clutter to prevent trips and falls.
Safety Training: Complete all mandatory safety training sessions, including but not limited to hazard communication, emergency response, and safe equipment handling.
Reporting Safety Concerns: Ability to identify and immediately report any unsafe conditions, hazards, incidents or injuries to supervisors without fear of retaliation.
Emergency Procedures: Familiarize yourself with emergency procedures relevant to your specific job site, including CPR, evacuation routes, and emergency contacts.
Physical Requirements
General Physical Abilities:
Lifting and Carrying: Ability to lift and carry materials or equipment weighing up to 25 lbs. regularly and up to 50 lbs. with assistance.
Physical Activities: Ability to perform tasks that require walking, bending, reaching, crouching, kneeling, climbing, squatting, crawling, lifting above the shoulder, reaching, and twisting.
Sitting and Standing: Prolonged sitting or standing required (in office, driving, and/or at job sites). Regular alternating between sitting and standing
Repetitive Motions: Continuous repetitive motion and tasks involving L/R hand movement (computer/mouse), wrists, or arms (e.g., typing, data entry).
Machinery Operation: Capacity to operate machinery and tools as required by job tasks, which may involve fine motor skills and hand-eye coordination.
Visual Ability: requirement for clear vision (e.g., close work, computer use, eye coordination)
Working Conditions
Office Environment:
Indoor office setting for corporate roles, including working with standard office equipment (computers, phones, printers). May involve regular meetings (in person or zoom) and collaboration with team members. Fast-paced, deadline-driven environment. May require working overtime or non-standard hours during high-volume periods.
$22.5-28.1 hourly 60d+ ago
IT Support Engineer
10X Genomics 4.4
Technical support representative job in Pleasanton, CA
We are seeking a dedicated and customer-focused IT Support Engineer to join our Client Technologies Team. The ideal candidate will have a solid technical background combined with exceptional customer service to support our users onsite and remotely. Excellent communication skills and a strong problem-solving mindset are essential to perform well in this position. This is an onsite role in Pleasanton, CA.
What you'll be doing
Provide day to day technicalsupport to users (onsite and remote), assisting them with their workstations, laptops, productivity software, and audio/visual systems.
Provide white-glove support for our executive leadership when necessary
Provide A/V support for our conference rooms and webinars
Manage incident lifecycle through our ticketing systems (Asana/ServiceNow), ensuring accurate documentation, timely communication, and adherence to SLAs.
Conduct hardware diagnostics, repair, and replacement for desktop computers, laptops, and peripherals.
Collaborate with other teams to provide technical and customer support
Deploy, configure, and maintain standardized corporate images and software packages using MDM tools (Microsoft Intune, Kandji).
Develop and maintain clear, up-to-date documentation (Knowledge Base articles, process guides) for complex troubleshooting procedures.
Minimum Requirements
3 years of hands-on IT Support/system administration experience
3 years supporting and provisioning Windows and mac OS devices
Experience supporting a large SaaS environment (Okta, Google Workspace, Zoom, Slack, Kandji, Intune, etc)
Experience administering Okta, Zoom, and/or Google Workspace
Experience with A/V support (ie. conference rooms, webinars, etc)
Preferred Skills & Experience
Exceptional Communication: Must be able to clearly articulate complex technical problems and solutions to both highly technical and non-technical users (verbal and written).
Customer Focus and Empathy: Proven ability to remain patient, calm, and professional while assisting highly frustrated or anxious end-users.
Analytical Problem-Solver: A methodical, logical approach to troubleshooting, with the determination to identify the root cause of an issue rather than just applying quick fixes.
Prioritization: Ability to effectively manage and prioritize a dynamic workload of high-priority incidents and assigned projects.
#LI-Onsite
Below is the base pay range for this full-time position. The actual base pay will depend on several factors unique to each candidate, including one's skills, qualifications, and experience. At 10x, base pay is also just one component of the Company's total compensation package. This role is also eligible for 10x's equity grants, its comprehensive health and retirement benefit programs, and its annual bonus program or sales incentive program. During the hiring process, your 10x recruiter can share more about the Company's total compensation package.
Pay Range$104,700-$141,700 USD
About 10x Genomics
At 10x Genomics, accelerating our understanding of biology is more than a mission for us. It is a commitment. This is the century of biology, and the breakthroughs we make now have the potential to change the world.
We enable scientists to advance their research, allowing them to address scientific questions they did not even know they could ask. Our tools have enabled fundamental discoveries across biology including cancer, immunology, and neuroscience.
Our teams are empowered and encouraged to follow their passions, pursue new ideas, and perform at their best in an inclusive and dynamic environment. We know that behind every scientific breakthrough, there is a deep infrastructure of talented people driving the life sciences industry and making it possible for scientists and clinicians to make new strides. We are dedicated to finding the very best person for every aspect of our work because the innovations and discoveries that we enable together will lead to better technologies, better treatments, and a better future. Find out how you can make a 10x difference.
Individuals seeking employment at 10x Genomics are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation, or any other characteristic protected by applicable law.
10x does not accept unsolicited applicants submitted by third-party recruiters or agencies. Any resume or application submitted to 10x without a vendor agreement in place will be considered unsolicited and property of 10x, and 10x will not pay a placement fee.
$104.7k-141.7k yearly Auto-Apply 60d+ ago
Field IT Support Technician
California Automotive Retailing Group, Inc.
Technical support representative job in Dublin, CA
At California Automotive Retailing Group we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource, and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!
Job Title: Field IT SupportTechnician (Networking, MS365, Active Directory, PC/Printer Support)
Employment Type: Full-Time
Pay Scale: $6500 to $7333.33 per month.
Benefits
Medical, Dental & Vision Insurance
401K Plan + Match
Paid time off and vacation
Life insurance w/AD&D Feature
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Employee Assistance Program
Health Reimbursement Account
Discounts on products and services
Above average industry pay
Job Summary:
We are seeking a skilled Field IT SupportTechnician to provide on-site and remote technicalsupport for our automotive dealership clients across the Bay Area. The ideal candidate will have strong expertise in networking, Microsoft 365, Active Directory implementation, and PC/printer configuration. This role requires travel to multiple dealership locations to troubleshoot, maintain, and optimize IT systems.
Key Responsibilities:
Network Support: Install, configure, and troubleshoot wired/wireless networks, switches, routers, and firewalls.
Microsoft 365 Administration: Manage user accounts, licenses, Exchange Online, SharePoint, and Teams.
Active Directory Management: Implement and maintain AD, group policies, DNS, DHCP, and domain services.
PC & Printer Setup: Configure, deploy, and troubleshoot desktops, laptops, printers, and peripherals.
On-Site & Remote Support: Provide timely resolution for hardware, software, and connectivity issues.
Security & Compliance: Ensure systems are patched, secure, and compliant with dealership IT policies.
Documentation: Maintain accurate records of configurations, issues, and resolutions.
Client Communication: Liaise with dealership staff to understand needs and provide training when necessary.
Required Skills & Qualifications:
3+ years of hands-on IT support experience (field support preferred).
Strong knowledge of TCP/IP, VLANs, VPN, and network troubleshooting.
Proficiency in Microsoft 365 administration (user management, Exchange, Azure AD).
Experience with Active Directory, Group Policy, and Windows Server.
Ability to image, configure, and troubleshoot Windows PCs and printers.
Familiarity with basic cybersecurity practices (firewalls, antivirus, updates).
Valid driver's license and willingness to travel to client sites daily.
Excellent problem-solving and customer service skills.
Preferred Qualifications:
Certifications: CompTIA Network+, Microsoft 365 Certified, or CCNA.
Experience supporting automotive dealerships.
Knowledge of ticketing systems (e.g., SpiceWorks, ConnectWise, Autotask).
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$6.5k-7.3k monthly Auto-Apply 58d ago
CSR INSIDE SALES 1
Daikin 3.0
Technical support representative job in Modesto, CA
Job Description
The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.
Position Responsibilities may include:
Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls.
Provide excellent customer service via face to face, phone calls and e-mails.
Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered.
Recommend alternate products based on cost, availability or specifications as needed.
Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.
Generate new and repeat sales by providing product and technical information in a timely manner.
Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.
Provide accurate information regarding availability of in-stock items.
Assist customers with warranties and returns.
Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments.
Periodically reach out to customers to determine satisfaction with the organization, products, and services
Maintain records and prepare reports on sales activities.
Expand knowledge of HVAC products and keep current with latest trends within the industry
Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.
Understand and follow work instructions, operating procedures, and company policies.
Participate in additional projects/activities to support ongoing business needs.
Nature & Scope:
Works within well-defined instructions
Uses established procedures and works under supervision to perform assigned tasks
Work is closely supervised
Knowledge & Skills:
Knowledge of HVAC equipment/products is preferred
General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications
Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;
Positive, professional attitude, handling difficult customers with ability to diffuse negative situations
Good phone etiquette and e-mail etiquette
Ability to deal with high-volume customer traffic
Effective verbal skills - must be able to explain fairly technical parts of information clearly
Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders
Effective organizational skills and time management skills including ability to prioritize and multi-task
High level of attention to detail and accuracy
Ability to establish positive working relationships with internal and external customers and employees
Ability to use good judgment and strong work ethics and integrity on the job
Ability to understand and follow procedures, work instructions, and company policies
Competency:
Experience:
1 - 3 years of progressive sales experience
Education/Certification:
High School diploma or GED equivalent, some colleges preferred
People Management: No
Physical Requirements / Work Environment:
Must be able to perform essential responsibilities with or without reasonable accommodations
Reports To:
Branch Manager / Supervisor, Customer Service
Payrate: $18.64 to $23.50 hourly
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
$18.6-23.5 hourly 13d ago
Learn more about technical support representative jobs
How much does a technical support representative earn in Modesto, CA?
The average technical support representative in Modesto, CA earns between $31,000 and $47,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.
Average technical support representative salary in Modesto, CA