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Technical support representative jobs in Nashville, TN

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  • Information Technology Help Desk Technician

    Insight Global

    Technical support representative job in Nashville, TN

    Onsite - Antioch, TN 4-month contract to hire Must Haves: basic trouble shooting with Microsoft applications customer service experience great communication Plusses: bachelors degree
    $35k-58k yearly est. 4d ago
  • 2026 Summer Internship, Technology Consulting (Nashville, TN)

    UDig 3.7company rating

    Technical support representative job in Nashville, TN

    Innovate. Learn. Impact. Launch Your Career at UDig. At UDig, we believe in real-world experience from day one. Our 2026 Summer Internship Program is your chance to move beyond the classroom and join a people-first technology consulting firm where you'll contribute to ongoing client engagements and solve real business problems using cutting-edge technology. This is more than an internship - it's the launchpad for your technical consulting career. Our Recruiting Team will begin reviewing applications for the 2026 Summer Internship Program beginning 1/5/2026. We are actively seeking talented, driven students for our 2026 internship cohort across the following areas: Software Engineering Interns UI/UX Design Interns AI/Data Analytics Interns Client Services Interns Here's why students launch their careers with UDig: Real Client Engagement - A core component of your internship is assisting with a real client engagement, providing highly valuable, hands-on consulting experience. Mentorship & Coaching - Partner with Senior Consultants and technical leaders who are dedicated to your success, offering guidance, code reviews, and career insights. Culture & Collaboration - Join a high-caliber, flexible team with opportunities for in-person collaboration, networking events, and an environment that champions work/life balance. Competitive Compensation - Receive a competitive hourly wage for your contributions. What You'll Do: Gain exposure to the full consulting lifecycle by assisting our project teams with either development, design, or deployments on an ongoing engagement. Depending on your track (Engineering, Design, AI/Data Analytics, Client Services/IT Business Management), you will write clean, well-documented code, contribute to data models, create user interface designs, or even create product roadmaps. Gain practical experience with modern development stacks, cloud platforms (AWS, Azure, or GCP), and DevOps tools. Participate in agile ceremonies (standups, backlog refinement), prepare updates, and clearly communicate your progress to both technical and client stakeholders. Dedicate time to research emerging technologies and best practices relevant to your project, applying your academic knowledge in a professional setting. What You'll Bring: Currently pursuing a Bachelor's or Master's degree in Computer Science, Information Systems, UI/UX Design, Data Science, Business Management, or a related field (expected graduation date of Winter 2026 or Summer 2027). Demonstrated foundational knowledge and academic experience in your chosen track (e.g., knowledge of Java/C#, Python, AI/ML, data structures, UI/UX principles, or business management). A strong passion for technology consulting and a proactive, ownership-oriented mindset. Excellent communication and interpersonal skills, with the enthusiasm to ask questions and learn rapidly. Prior experience in a group project, club, or personal coding portfolio is a plus. Ability to work full-time for the duration of the 10-12 week summer program (specific dates TBD, likely June-August 2026). Join UDig - Where Consulting Meets Innovation. UDig is a technology consulting firm dedicated to delivering high-impact solutions that have driven client success for over 20 years. Our team collaborates directly with clients, taking a consultative approach to turning complex challenges into successful projects that deliver business value. By harnessing expertise, innovation, and connections, we achieve extraordinary outcomes across multiple verticals. At UDig, we're more than consultants - we're trust disruptors, problem solvers, and innovators. If you're looking for a role where your technical expertise, leadership, and consulting skills drive real impact, let's talk.
    $43k-60k yearly est. 2d ago
  • IT Support Technician

    Ariento

    Technical support representative job in Franklin, TN

    This is an on-site in person position; candidates must be able to commute or willing to relocate to the area. Salary: $50,000.00 - $70,000.00 per year Ariento, Inc. is seeking multiple Support Technicians to join our newly established Nashville team! Technicians provide enterprise-level assistance to our customers, diagnose, and troubleshoot technical issues, answer queries and provide solutions. Key Responsibilities Provide technical support via phone, emails, chat and text using Zendesk ticket platform Serve as the first point of contact for customers seeking assistance Responsible providing accurate and professional resolution on all supported issues promptly, within SLAs Systematically troubleshoot technical issues to narrow down cause and provide solutions Explain technical issues/concepts to non-technical customers Escalate problems as needed or when required Serve as subject matter expert for Ariento's products and services and advise customers when they have questions or recommendations is warranted Record, track, and document the helpdesk ticket problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution Ask customer targeted questions to quickly understand the root of the problem Prioritize and manage several open issues at one time Follow up with clients to their issues are fully resolved after troubleshooting Provide excellent customer service as measured by NPS and CSAT Provide input for the product team on the development of new product features Document knowledge base articles to ensure repeatable best practice support efforts Work with end users and vendors to resolve issues. Contribute knowledge of trending and/or major issues. Participate in cross training sessions, both leading and learning. Accurately and efficiently document support issues and resolutions in the ticketing system. Contribute to conversations with the leadership team around process development/improvement for support strategies. Other duties as assigned. Required Qualifications Associates or bachelor's degree in IT related field or equivalent combination of related education, training, and experience 1 year of Help Desk experience (Preferred) Ability to commute to the Franklin, TN office. Ability to systematically diagnose and troubleshoot technical problems Excellent oral and written communication skills Strong attention to detail Strong customer service skills and experience in customer service type job Preferred Skills & Certifications Experience with Microsoft 365 administration Job Type: Full-time Work Location: In-person in the Franklin, TN office. Benefits: 401(k) Paid time off Health insurance Optional Dental and Vision insurance Compensation Package: Profit sharing Annual pay
    $50k-70k yearly 3d ago
  • Technical Support Specialist

    Computer Manufacturing

    Technical support representative job in La Vergne, TN

    We are seeking skilled NVIDIA Server Support Technicians to install, configure, maintain, and troubleshoot NVIDIA servers and related hardware in a fast-paced data center environment. Key Responsibilities: Install, configure, and deploy NVIDIA servers for optimal performance and scalability. Perform maintenance and firmware updates on NVIDIA GB200 servers. Troubleshoot and resolve server hardware/software issues to minimize downtime. Monitor and optimize server performance and stability. Apply system updates, patches, and drivers as needed. Assist with server integration and data center operations, including rack setup and cabling. Maintain documentation on configurations, maintenance, and issue resolution. Collaborate with IT and network teams to ensure seamless operations. Required Qualifications: Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). Proven experience supporting NVIDIA or similar high-performance server hardware. Strong understanding of server components, OS (Linux/Windows), and networking (TCP/IP, DNS, DHCP). Experience with server virtualization and data center operations. Excellent troubleshooting, problem-solving, and communication skills. Preferred Qualifications: Experience with NVIDIA GPUs, CUDA, or high-performance computing environments. Knowledge of IPMI, iLO, or similar management frameworks. Certifications such as CompTIA A+, CCNA, or equivalent. Familiarity with AWS, Azure, or Google Cloud integration.
    $35k-58k yearly est. 4d ago
  • Data & Systems Specialist

    Tennessee Bar Association 4.3company rating

    Technical support representative job in Nashville, TN

    The Data & Systems Specialist supports the Tennessee Bar Association's daily operations by managing and optimizing the organization's core platforms, including the Association Management System, Learning Management System, bulk email platform, and the TBA website (managed through the AMS). This role ensures data accuracy, maintains functional system workflows, builds and updates website pages, and provides consistent support to staff who rely on these systems for member services, Continuing Legal Education (CLE) programming, communications, and engagement. Working collaboratively with the Membership, Education & Professional Development, Communications, Young Lawyers Division (YLD), and Access to Justice (ATJ) staff, the Data & Systems Specialist focuses on practical, hands-on system administration, data manipulation, reporting, and campaign execution. While not a programming or deep analytics role, it requires strong technical aptitude, comfort with data tools, and the ability to learn and navigate complex systems with ease. II. Essential Job Duties System Administration & Data Integrity · Manage daily operations of the organizations AMS (MemberCentral), LMS (PathLMS), Bulk Email Platform (Emma), and the TBA website. · Maintain accurate member records, rosters, profiles, and related data sets. · Troubleshoot system issues and coordinate with vendors when needed. · Maintain internal documentation, SOPs, and data standards for consistency and reliability. · Provide onboarding and ongoing training to staff on AMS, LMS, and related systems. Website Management & Content Updates · Build, edit, and maintain web pages within the AMS framework, including program pages, event listings, committee/section pages, and membership resources. · Ensure website content is current, accurate, accessible, and aligned with TBA branding standards. · Collaborate with staff to publish announcements, updates, and departmental resources. · Maintain digital content supporting Membership, CLE, Communications, YLD, and ATJ initiatives. Reporting & Data Analysis Support · Create and maintain recurring and ad hoc reports for Membership, Education, Communications, . YLD, ATJ, and general operations. · Provide clear, practical data summaries to support daily decision-making and program evaluation. · Conduct data imports, exports, normalization, cleanup, and segmentation. · Reviews data to identify trends, gaps, and accuracy issues and applies best practices to support consistent data maintenance and improvement. · Uses data insights to identify workflow efficiencies and recommend process improvements that support effective day-to-day operations. Membership & CLE Engagement and Outreach Support · Assist with developing and executing membership and CLE recruitment, promotion, renewal, and engagement campaigns. · Build segmented lists for membership drives, CLE marketing, event promotions, targeted outreach, and automated workflows. · Track outcomes of membership and CLE campaigns and provide data insights to refine strategies and improve engagement. · Maintain membership-related and CLE-related landing pages, automated emails, and digital assets that support participation and retention. · Provide data and operational support for day-to-day departmental outreach efforts requiring accurate targeting and consistent communication. Internal & External Customer Service Support · Serve as a responsive resource for staff, members, section/committee leaders, YLD, and ATJ partners needing system or data assistance. · Provide timely support and troubleshooting for staff using AMS, LMS, email tools, and website modules. · Assist members and external users with account, login, profile, CLE tracking, or other system navigation issues when escalated. · Communicate clearly with staff to ensure data needs are met and workflows operate smoothly. · Maintain a service-oriented approach, ensuring accuracy, clarity, and responsiveness in all interactions. III. Critical Competencies Proficiency in the following competencies is required for distinguished performance in this position: · Demonstrates strong technical aptitude with the ability to quickly learn and effectively adopt new systems and technologies. · Proficiency in Excel and common data manipulation tools (sorting, formulas, lookups, cleaning). · Experience with AMS and LMS platforms (preferred: MemberCentral and PathLMS). · Stays current on technology trends and identifies opportunities to improve workflows and operations. · Ability to build reliable reports and present findings clearly to non-technical stakeholders. · High attention to detail and dedication to maintaining accurate data. · Strong communication skills and a service-oriented mindset. · Effective problem-solving abilities and logical troubleshooting. · Demonstrated commitment to providing excellent customer and member service, especially when assisting users with account, login, CLE, or navigation issues. · Strong teamwork and collaboration skills, including the ability to work productively with cross- departmental staff and contribute to shared goals. IV. Other Job Duties Performs other job duties as assigned, including: · Completes other projects as assigned by TBA's Assistant Executive Director and Executive Director. · Performs other related duties as required. V. Equipment Operated · Telephone, computer, printer, photocopier and postage meter. VI. Physical Requirements and Work Environment · Hybrid work environment with some limited in-office presence required · Occasional off-hours communication with volunteers, members and stakeholders · Must be able to lift and transport materials and equipment (up to 25 lbs.) · Reliable transportation and valid driver's license required VII. Qualifications The required knowledge, skills, and abilities to satisfactorily perform the duties of this position are typically acquired through attainment of a bachelor's degree and a minimum of 2-4 years of progressively responsible experience working with association management systems (AMS), learning management systems (LMS), CRM or database platforms, or related technical and administrative roles. The preferred candidate will have experience in member-based or volunteer-led organizations, demonstrated proficiency in the daily operation, configuration, and data management of AMS and LMS platforms, a working knowledge of reporting tools, email marketing systems, and membership or CLE program workflows, as well as basic website design and coding capabilities sufficient to support updates within an AMS-managed environment. Please submit a cover letter and resume outlining your qualifications and interest in the position. Email your application to Tanja Trezise, HR & Administrative Coordinator, at ****************** and use the subject line: Data & Systems Specialist Application - [Your Name].
    $50k-80k yearly est. 3d ago
  • IT Support Technician

    Technology Company 4.4company rating

    Technical support representative job in La Vergne, TN

    Duration: 12 Months Contract Pay rate: $30/hr. on w2 without benefits Shift times - Second shift hours: 4:30 pm - 1:00 am - OT: 4:30 pm - 2:30 am Third Shift is M-F; 12.00 am to 07.00am Job Description: Our customer is seeking skilled NVIDIA server support technicians to join its team. You will install, configure, maintain, and troubleshoot NVIDIA servers and associated hardware in this role. The ideal candidate will have substantial experience in server hardware support, specifically with NVIDIA products, and a passion for working in a fast-paced, dynamic environment. Key Responsibilities:Server Installation & Configuration: Install, configure, and deploy NVIDIA servers in data center environments, ensuring they are correctly set up for optimal performance and scalability. Hardware Maintenance: Perform regular maintenance and health checks on NVIDIA GB200 servers, including monitoring hardware performance, updating firmware, and replacing or upgrading components. Troubleshooting & Repairs: Diagnose and resolve hardware and software issues related to the NVIDIA servers, ensuring minimal downtime and maintaining system integrity. Performance Optimization: Monitor server performance and implement corrective actions to optimize NVIDIA hardware's efficiency, stability, and reliability. System Updates & Patches: Apply firmware updates, patches, and drivers to NVIDIA servers, ensuring compatibility with the latest software and hardware environments. Integration Support: Help integrate NVIDIA GB200 servers with other systems and software, ensuring compatibility and smooth communication across the network. Documentation & Reporting: Maintain accurate records of server configurations, maintenance schedules, and troubleshooting efforts. Generate regular reports on server health, performance, and issues. Collaboration: Work closely with IT infrastructure teams, network engineers, and other technical staff to ensure seamless server operations and integration with existing infrastructure. Data Center Operations: Support data center operations, ensuring that NVIDIA servers are properly rack-mounted, cabled, and positioned for optimal airflow and cooling. Required Skills and Qualifications:Bachelor's degree in information technology, Computer Science, or a related field, or equivalent technical certifications and experience. Proven experience working with NVIDIA servers or similar high-performance computing hardware. Strong understanding of server hardware, including CPU, memory, storage, networking components, and cooling systems. Familiarity with server operating systems (Linux, Windows Server) and server management tools. Experience with server virtualization, data center management, and cloud-based environments. Solid understanding of networking concepts, protocols, and configurations (TCP/IP, DNS, DHCP, etc.). Proficiency with server diagnostics tools and hardware monitoring software. Excellent troubleshooting and problem-solving skills with attention to detail. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong communication skills, both written and verbal, with the ability to explain technical issues to non-technical personnel. Preferred Qualifications:Experience with NVIDIA-specific hardware and software solutions, including GPUs, CUDA, and other NVIDIA technologies. Familiarity with GPU server configurations and use cases, particularly in AI, machine learning, and high-performance computing environments. Knowledge of server management frameworks like IPMI, iLO, or similar. IT certifications (e.g., CompTIA A+, Cisco CCNA, or similar) are a plus. Familiarity with cloud platforms (AWS, Google Cloud, Azure) and their interaction with on-premises server infrastructure. Additional Information: Ability to lift heavy hardware components and perform physical installations and repairs in a data center environment. Ability to lift up to 30 pounds regularly. Ability to bend, stoop, crawl, kneel, crouch, reach, stand for long periods , and move about production and warehouse facilities. The environment is temperature controlled, but otherwise, it is a typical production environment with loud noises. The ideal candidate must demonstrate a high level of professionalism and have a positive and outgoing attitude. They should also be collaborative and thrive in a team-oriented environment
    $30 hourly 5d ago
  • Server Technician

    Eteam 4.6company rating

    Technical support representative job in La Vergne, TN

    About the Company Our customer is seeking skilled NVIDIA server support technicians to join its team. About the Role You will install, configure, maintain, and troubleshoot NVIDIA servers and associated hardware in this role. The ideal candidate will have substantial experience in server hardware support, specifically with NVIDIA products, and a passion for working in a fast-paced, dynamic environment. Responsibilities Server Installation & Configuration: Install, configure, and deploy NVIDIA servers in data center environments, ensuring they are correctly set up for optimal performance and scalability. Hardware Maintenance: Perform regular maintenance and health checks on NVIDIA GB200 servers, including monitoring hardware performance, updating firmware, and replacing or upgrading components. Troubleshooting & Repairs: Diagnose and resolve hardware and software issues related to the NVIDIA servers, ensuring minimal downtime and maintaining system integrity. Performance Optimization: Monitor server performance and implement corrective actions to optimize NVIDIA hardware's efficiency, stability, and reliability. System Updates & Patches: Apply firmware updates, patches, and drivers to NVIDIA servers, ensuring compatibility with the latest software and hardware environments. Integration Support: Help integrate NVIDIA GB200 servers with other systems and software, ensuring compatibility and smooth communication across the network. Documentation & Reporting: Maintain accurate records of server configurations, maintenance schedules, and troubleshooting efforts. Generate regular reports on server health, performance, and issues. Collaboration: Work closely with IT infrastructure teams, network engineers, and other technical staff to ensure seamless server operations and integration with existing infrastructure. Data Center Operations: Support data center operations, ensuring that NVIDIA servers are properly rack-mounted, cabled, and positioned for optimal airflow and cooling. Qualifications Bachelor's degree in information technology, Computer Science, or a related field, or equivalent technical certifications and experience. Proven experience working with NVIDIA servers or similar high-performance computing hardware. Strong understanding of server hardware, including CPU, memory, storage, networking components, and cooling systems. Familiarity with server operating systems (Linux, Windows Server) and server management tools. Experience with server virtualization, data center management, and cloud-based environments. Solid understanding of networking concepts, protocols, and configurations (TCP/IP, DNS, DHCP, etc.). Proficiency with server diagnostics tools and hardware monitoring software. Excellent troubleshooting and problem-solving skills with attention to detail. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong communication skills, both written and verbal, with the ability to explain technical issues to non-technical personnel. Required Skills Experience with NVIDIA-specific hardware and software solutions, including GPUs, CUDA, and other NVIDIA technologies. Familiarity with GPU server configurations and use cases, particularly in AI, machine learning, and high-performance computing environments. Knowledge of server management frameworks like IPMI, iLO, or similar. IT certifications (e.g., CompTIA A+, Cisco CCNA, or similar) are a plus. Familiarity with cloud platforms (AWS, Google Cloud, Azure) and their interaction with on-premises server infrastructure.
    $62k-94k yearly est. 1d ago
  • IT Support $Open

    Computer Company 4.0company rating

    Technical support representative job in Nashville, TN

    $Open Full Time Position Mon Fri: Daytime No Nights or Weekends! Excellent Compensation Requirements: Must have at least 4 years of experience with Desktops & Microsoft Windows Server Apply with your resume for more details
    $30k-46k yearly est. 60d+ ago
  • Technical Support Specialist

    Wavetronix 3.6company rating

    Technical support representative job in Nashville, TN

    Product Support Technician Success Profile *This role is advertised as Technical Support Specialist but internally the role will be labeled Product Support Specialist. Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products. Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET. A successful Support Technician Success will: Provide world-class support for Wavetronix products on the phone, via email, and in person. Document and track all customer interactions in CRM, including cases, activities, and communication. Track and update RMAs providing reports/updates to customers and internal teams. Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses. Master installation, configuration, and troubleshooting of Wavetronix products. Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person. Document processes, produce detailed trip reports, and maintain CRM knowledge base. Collaborate with the team, share information across the organization, and ensure final resolutions for support issues. Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary. Provide technical training on products to customers, both in the field and in-office. Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations. Build positive relationships with customers and provide excellent customer support. Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM. Maintain an expert-level understanding of Dynamics 365 Customer Service. Possess strong written and verbal communication skills. Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives. Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues. Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success. Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities. Requirements: Previous experience in a similar technical support role. Strong technical background with a technical degree or certifications IMSA Signal Technician Level I or Level II (Field) a plus but not required. Excellent problem-solving and troubleshooting skills. Proficiency in using CRM systems, preferably Dynamics 365 Customer Service. Knowledge of networking concepts. Exceptional written and verbal communication skills. Ability to work independently and within a team. Willingness to travel to multiple locations as required. Self-motivated and driven to achieve customer satisfaction. Strong organizational and time management skills. Compensation: 19-28/hr More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones Understand company core values, strategies, and initiatives. Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment. Able to effectively use mobile and desktop tools and applications. Have a positive relationship with Wavetronix customers. Able to understand and effectively communicate technical procedures and processes to customers. Comprehend customer requirements and make appropriate recommendations to the client. Effectively communicate and cooperate with Technical Services and share information across the organization. Demonstrate a functional knowledge of the RMA process. Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems. 6 Month Milestones Master installation and configuration of Wavetronix products. Demonstrate the ability to troubleshoot, test, repair, and service technical equipment. Demonstrate functional knowledge of Wavetronix non-core product line. 12 Month Milestones Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products. Learn intersection and controller cabinet basic operation. Perform at least 5 solo technical customer visits. Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers. About Wavetronix Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities. Wavetronix is an affirmative action equal opportunity employer.
    $35k-66k yearly est. 60d+ ago
  • IT Technician - Sheriff's Office

    Rutherford County Government 4.2company rating

    Technical support representative job in Murfreesboro, TN

    Job Description Annual Salary - $52,308 - $56,136 The Rutherford County Sheriff's Office is seeking a skilled and customer-focused IT Technician to join our team. This position provides front-line technical support for 24/7 critical systems used across public safety and county operations. If you enjoy troubleshooting, hands-on technical work, and supporting a mission-driven environment, we encourage you to apply. About the Role The IT Technician performs technical work involving the installation, maintenance, and troubleshooting of computer hardware, software, networking, and related systems. This position responds to work orders, supports end users, and assists with technology used throughout the Sheriff's Office and county facilities. Key Responsibilities Provide first-line technical support via phone, ticketing system, email, and in-person assistance Install, configure, update, and maintain Windows 10/11 workstations, laptops, tablets, and peripherals Support and troubleshoot hardware, software, network, and printer issues Operate and assist with computer systems, servers, printers, multi-function devices, telephony, switches, access points, scanners, external storage, and more Install, terminate, and test network cabling throughout facilities Maintain Active Directory accounts, group memberships, password resets, and workstation joins Assist users with Microsoft 365 applications including Outlook, Teams, OneDrive, and MFA Follow established IT procedures for imaging, provisioning, asset tracking, and software licensing Perform basic network diagnostics (IP addressing, DNS, DHCP, VPN, Wi-Fi) Use PowerShell, Terminal, or Command Line for routine tasks Support in-car systems, MDTs, patrol workstations, and shared kiosks Assist with mobile device management (iOS/Android), device enrollment, and security policies Maintain compliance with CJIS Security Policy for handling Criminal Justice Information Log work performed, update documentation, and follow helpdesk best practices Assist with inventory management, hardware lifecycle, and preventative maintenance Visit Sheriff's Office and county sites to provide onsite technical support Participate in on-call rotation or after-hours support when needed Minimum Qualifications Vocational/Technical degree (or currently enrolled) in Information Systems, Computer Operations, Networking, or related field One (1) year of IT experience in computer operations, maintenance, or PC troubleshooting Equivalent education/experience combinations may be considered Valid Tennessee driver's license required Ability to work scheduled hours, site visits, and on-call rotations
    $52.3k-56.1k yearly 14d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Nashville, TN

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $48k-65k yearly est. 4d ago
  • Information Technology

    Vp 3.9company rating

    Technical support representative job in Nashville, TN

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $34k-66k yearly est. Auto-Apply 47d ago
  • eepoint Product Technology Support Coordinator

    WTW

    Technical support representative job in Nashville, TN

    We are seeking a highly skilled individual with a strong background in both defined benefit retirement business and technology. The ideal candidate will have hands-on experience coding systems and a deep understanding of market technology. This role is crucial for bridging the gap between business knowledge and technical expertise, ensuring our products meet the highest standards of innovation and functionality. **The Role** As the eepoint Product Technology Support Coordinator, you will serve as a key interface between the product, business teams, and technology team, ensuring that product and technology-related changes, issues, outages, and support needs are effectively communicated, prioritized, and resolved. You will work with other product workstream coordinators to provide technical guidance and bridge the gap between business knowledge and technical requirements. You will own a subset of workstreams under the product umbrella to drive requirements, set objectives, and manage the backlog as needed. You will use your technology experience alongside your business knowledge to oversee product development and deliverables for both new and ongoing product support. In order to stay relevant and connected to client delivery, you will devote 20% - 30% of your time delivering for clients utilizing your skills and experience. **New Product Support:** + Connect technology knowledge with business needs and objectives to identify areas of improvement and outline requirements for new product support. + Oversee requirements gathering from stakeholders to supplement technical support and critical thinking. + Work with technology partners to support the delivery life cycle from a business perspective. + Support the business to investigate, triage, and troubleshoot issues leveraging development and technology experience. + Act as a product workstream coordinator, aligning with areas of experience and expertise. + Own and drive product requirements, objectives, initiatives for products within workstream from concept to adoption, including education and documentation. + Document configuration guidance and instruction for teams to support rollout initiatives. **Ongoing Product Support:** + Act as the primary business-side contact for reporting and escalating technology issues impacting business deliverables. + Act as the first point of triage for calculator and configuration items to identify if RSG tickets are needed. + Assess and document business impact of business issues and outages, including affected processes and impacted teams. + Document lessons learned and support implementation of preventive measures and outline new product needs for continuous improvement. + Drive the process to identify root cause analysis alongside technology teams. + Advocate for system enhancements and business support based on recurring issues and user feedback. + Help draft client communications for business and technology changes as needed. + Support technology team to disseminate outage and issue resolution notifications, status updates, and timelines. + Train product users on new tools and procedures. This role can be held remotely from any location in the United States. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. **Qualifications** **The Requirements** + Strong background in product and technology development, with hands-on experience coding pension systems. + Deep understanding of market technology and the ability to connect technology knowledge with business needs and objectives. + Strong analytical, integrative, and problem-solving skills to identify areas of improvement and outline requirements for product support. + Excellent written and verbal communication skills to effectively interact with business teams, technology teams, and internal clients. + Strong interpersonal and client management skills to build and maintain relationships. + Strong organizational abilities and flexibility to work in a performance-driven environment. + Sense of accountability, owning one's work and taking pride in it; commitment to quality and continuous improvement. + Ability to drive and manage projects and product initiatives. + Desire to learn, accept new challenges, and have fun while doing so. + Bachelor's degree or equivalent in business, management information systems, human resources management, benefits administration, or related field required; Master's degree a plus. + Ability to travel and work extended hours as needed. **Compensation and Benefits** Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only). **Compensation** The base salary compensation range being offered for this role is $95,000 to $125,000 USD per year. The role is also eligible for an annual short-term incentive bonus. **Company Benefits** WTW provides a competitive benefit package which includes the following (eligibility requirements apply): + **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) + **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (*********************************************************************************************************** + **Retirement Benefits:** Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. **EOE, including disability/vets** This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
    $29k-46k yearly est. 10d ago
  • eepoint Product Technology Support Coordinator

    Willis Towers Watson

    Technical support representative job in Nashville, TN

    We are seeking a highly skilled individual with a strong background in both defined benefit retirement business and technology. The ideal candidate will have hands-on experience coding systems and a deep understanding of market technology. This role is crucial for bridging the gap between business knowledge and technical expertise, ensuring our products meet the highest standards of innovation and functionality. The Role As the eepoint Product Technology Support Coordinator, you will serve as a key interface between the product, business teams, and technology team, ensuring that product and technology-related changes, issues, outages, and support needs are effectively communicated, prioritized, and resolved. You will work with other product workstream coordinators to provide technical guidance and bridge the gap between business knowledge and technical requirements. You will own a subset of workstreams under the product umbrella to drive requirements, set objectives, and manage the backlog as needed. You will use your technology experience alongside your business knowledge to oversee product development and deliverables for both new and ongoing product support. In order to stay relevant and connected to client delivery, you will devote 20% - 30% of your time delivering for clients utilizing your skills and experience. New Product Support: * Connect technology knowledge with business needs and objectives to identify areas of improvement and outline requirements for new product support. * Oversee requirements gathering from stakeholders to supplement technical support and critical thinking. * Work with technology partners to support the delivery life cycle from a business perspective. * Support the business to investigate, triage, and troubleshoot issues leveraging development and technology experience. * Act as a product workstream coordinator, aligning with areas of experience and expertise. * Own and drive product requirements, objectives, initiatives for products within workstream from concept to adoption, including education and documentation. * Document configuration guidance and instruction for teams to support rollout initiatives. Ongoing Product Support: * Act as the primary business-side contact for reporting and escalating technology issues impacting business deliverables. * Act as the first point of triage for calculator and configuration items to identify if RSG tickets are needed. * Assess and document business impact of business issues and outages, including affected processes and impacted teams. * Document lessons learned and support implementation of preventive measures and outline new product needs for continuous improvement. * Drive the process to identify root cause analysis alongside technology teams. * Advocate for system enhancements and business support based on recurring issues and user feedback. * Help draft client communications for business and technology changes as needed. * Support technology team to disseminate outage and issue resolution notifications, status updates, and timelines. * Train product users on new tools and procedures. This role can be held remotely from any location in the United States. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. Qualifications The Requirements * Strong background in product and technology development, with hands-on experience coding pension systems. * Deep understanding of market technology and the ability to connect technology knowledge with business needs and objectives. * Strong analytical, integrative, and problem-solving skills to identify areas of improvement and outline requirements for product support. * Excellent written and verbal communication skills to effectively interact with business teams, technology teams, and internal clients. * Strong interpersonal and client management skills to build and maintain relationships. * Strong organizational abilities and flexibility to work in a performance-driven environment. * Sense of accountability, owning one's work and taking pride in it; commitment to quality and continuous improvement. * Ability to drive and manage projects and product initiatives. * Desire to learn, accept new challenges, and have fun while doing so. * Bachelor's degree or equivalent in business, management information systems, human resources management, benefits administration, or related field required; Master's degree a plus. * Ability to travel and work extended hours as needed. Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only). Compensation The base salary compensation range being offered for this role is $95,000 to $125,000 USD per year. The role is also eligible for an annual short-term incentive bonus. Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply): * Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) * Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off * Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. EOE, including disability/vets This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
    $29k-46k yearly est. 10d ago
  • Educational Technology Support Coordinator

    Tennessee Board of Regents 4.0company rating

    Technical support representative job in Nashville, TN

    Title: Educational Technology Support Coordinator Employee Classification: Executive/Admin & Managerial Institution: System Office Department: TN eCampus Job Summary The Educational Technology Support Coordinator is responsible for providing expert technical support and operational management of Learning Management Systems (LMS) and educational technologies for TBR's Digital Learning Collaborative (DLC) in service to partner institutions. This role ensures consistent, high-quality service in areas such as course creation, user provisioning, publisher integrations, and proctoring tools. The individual will maintain and update standard operating procedures, deliver training resources, and support data collection and analysis to measure impact. Additionally, the role involves ensuring compliance with institutional policies and regulatory standards, contributing to performance improvements, and collaborating with team members to advance the strategic goals and core values of the DLC. This position may have the opportunity to work remotely within the state of Tennessee but with periodic visits to the TBR System Office (Nashville, TN) at the employee's expense, and potential travel to Tennessee TBR colleges may be necessary. Job Duties 40% - Manage and provide excellent technical support for LMS and educational technology issues for DLC partner faculty, staff, and students Including, but not limited to, the following: • Course creation and cloning • User account provisioning and troubleshooting • Data audit and updating • Publisher integrations • Proctoring Tools • LMS features and services - (Essential) 5% - Maintain a detailed understanding of educational technology, provide troubleshooting, support, and training as needed. Keep standard operating processes (SOP) documentation current. - (Essential) 15% - Assist with the collection and analysis of data to document the impact of DLC work. - (Marginal) 20% - Build and deliver training on critical LMS features. Training includes both presentations at synchronous training events and the development and maintenance of asynchronous training resources (both video and illustrated job aids). - (Essential) 10% - Work with Director of Technology to establish controls and manage adherence to TBR policies, TBR IT recommendations, DLC standards, and legal and regulatory compliance standards. Additionally,suggest and implement operational performance enhancement strategies - (Marginal) 5% - Perform in accordance with DLC core values and demonstrate a strong commitment to working as part of the DLC team to accomplish the strategic objectives of the Collaborative and promote the overall welfare of the students and faculty - (Marginal) 5% - Other related tasks as assigned - (Essential) Minimum Qualifications • Bachelor's degree in instructional technology, information systems, education, or a related field. • Minimum of 3 years of experience providing technical support for Learning Management Systems (LMS) and educational technologies in a higher education setting. Preferred Qualifications • Master's degree in instructional design, educational technology, or a related discipline. • Experience with workforce training LMS platforms. Knowledge, Skills, and Abilities • Expertise in LMS administration, including course creation, user management, homepage customization, and third-party integrations. • Strong technical troubleshooting skills and ability to maintain clear, up-to-date documentation of standard operating procedures. • Proficiency in developing and delivering both synchronous and asynchronous training resources, including video tutorials and job aids. • Ability to audit, analyze, and report data to support quality assurance and demonstrate impact. • Familiarity with educational technology tools such as publisher platforms, proctoring services, and instructional media. • Familiarity with systems-level process planning. • Knowledge of institutional policies, IT standards, and legal/regulatory compliance in digital learning environments. • Effective communication and collaboration skills for working with faculty, staff, and students across institutions. • Capacity to manage day-to-day operations, ensure process consistency, and support continuous improvement. • Ability to identify and implement performance enhancements aligned with strategic goals. • Commitment to teamwork, professional integrity, and alignment with DLC core values. Physical Demands / Working Conditions
    $30k-40k yearly est. 34d ago
  • Support Technician - Dave and Busters

    Daveandbusters

    Technical support representative job in Nashville, TN

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $15.75 per hour Salary Range: 7.25 - 15.75 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-15.8 hourly Auto-Apply 60d+ ago
  • Server Support Specialist

    Eteam 4.6company rating

    Technical support representative job in La Vergne, TN

    Key Responsibilities: Server Installation & Configuration: Install, configure, and deploy servers in data center environments, ensuring they are correctly set up for optimal performance and scalability. Hardware Maintenance: Perform regular maintenance and health checks on servers, including monitoring hardware performance, updating firmware, and replacing or upgrading components. Troubleshooting & Repairs: Diagnose and resolve hardware and software issues related to the servers, ensuring minimal downtime and maintaining system integrity. Performance Optimization: Monitor server performance and implement corrective actions to optimize hardware's efficiency, stability, and reliability. System Updates & Patches: Apply firmware updates, patches, and drivers to NVIDIA servers, ensuring compatibility with the latest software and hardware environments. Integration Support: Help integrate NVIDIA GB200 servers with other systems and software, ensuring compatibility and smooth communication across the network. Documentation & Reporting: Maintain accurate records of server configurations, maintenance schedules, and troubleshooting efforts. Generate regular reports on server health, performance, and issues. Collaboration: Work closely with IT infrastructure teams, network engineers, and other technical staff to ensure seamless server operations and integration with existing infrastructure. Data Center Operations: Support data center operations, ensuring that NVIDIA servers are properly rack-mounted, cabled, and positioned for optimal airflow and cooling. Required Skills and Qualifications: Bachelor's degree/High School Diploma. Proven experience working with servers or similar high-performance computing hardware. Strong understanding of server hardware, including CPU, memory, storage, networking components, and cooling systems. Solid understanding of networking concepts, protocols, and configurations (TCP/IP, DNS, DHCP, etc.). Proficiency with server diagnostics tools and hardware monitoring software. Preferred Qualifications: Experience with NVIDIA-specific hardware and software solutions, including GPUs, CUDA, and other NVIDIA technologies. Familiarity with GPU server configurations and use cases, particularly in AI, machine learning, and high-performance computing environments. Knowledge of server management frameworks like IPMI, iLO, or similar. IT certifications (e.g., CompTIA A+, Cisco CCNA, or similar) are a plus. Familiarity with cloud platforms (AWS, Google Cloud, Azure) and their interaction with on-premises server infrastructure. Additional Information: Ability to lift heavy hardware components and perform physical installations and repairs in a data center environment. Ability to lift up to 30 pounds regularly. Ability to bend, stoop, crawl, kneel, crouch, reach, stand for long periods , and move about production and warehouse facilities. The environment is temperature controlled, but otherwise, it is a typical production environment with loud noises.
    $36k-55k yearly est. 3d ago
  • IT Technician - Sheriff's Office

    Rutherford County, Tn 4.2company rating

    Technical support representative job in Murfreesboro, TN

    Annual Salary - $52,308 - $56,136 The Rutherford County Sheriff's Office is seeking a skilled and customer-focused IT Technician to join our team. This position provides front-line technical support for 24/7 critical systems used across public safety and county operations. If you enjoy troubleshooting, hands-on technical work, and supporting a mission-driven environment, we encourage you to apply. About the Role The IT Technician performs technical work involving the installation, maintenance, and troubleshooting of computer hardware, software, networking, and related systems. This position responds to work orders, supports end users, and assists with technology used throughout the Sheriff's Office and county facilities. Key Responsibilities * Provide first-line technical support via phone, ticketing system, email, and in-person assistance * Install, configure, update, and maintain Windows 10/11 workstations, laptops, tablets, and peripherals * Support and troubleshoot hardware, software, network, and printer issues * Operate and assist with computer systems, servers, printers, multi-function devices, telephony, switches, access points, scanners, external storage, and more * Install, terminate, and test network cabling throughout facilities * Maintain Active Directory accounts, group memberships, password resets, and workstation joins * Assist users with Microsoft 365 applications including Outlook, Teams, OneDrive, and MFA * Follow established IT procedures for imaging, provisioning, asset tracking, and software licensing * Perform basic network diagnostics (IP addressing, DNS, DHCP, VPN, Wi-Fi) * Use PowerShell, Terminal, or Command Line for routine tasks * Support in-car systems, MDTs, patrol workstations, and shared kiosks * Assist with mobile device management (iOS/Android), device enrollment, and security policies * Maintain compliance with CJIS Security Policy for handling Criminal Justice Information * Log work performed, update documentation, and follow helpdesk best practices * Assist with inventory management, hardware lifecycle, and preventative maintenance * Visit Sheriff's Office and county sites to provide onsite technical support * Participate in on-call rotation or after-hours support when needed Minimum Qualifications * Vocational/Technical degree (or currently enrolled) in Information Systems, Computer Operations, Networking, or related field * One (1) year of IT experience in computer operations, maintenance, or PC troubleshooting * Equivalent education/experience combinations may be considered * Valid Tennessee driver's license required * Ability to work scheduled hours, site visits, and on-call rotations
    $52.3k-56.1k yearly 14d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Brentwood, TN

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $48k-65k yearly est. 4d ago
  • Support Technician

    Daveandbusters

    Technical support representative job in Clarksville, TN

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $15.75 per hour Salary Range: 7.25 - 15.75 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-15.8 hourly Auto-Apply 60d+ ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Nashville, TN?

The average technical support representative in Nashville, TN earns between $26,000 and $43,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Nashville, TN

$34,000
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