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Technical support representative jobs in Oklahoma - 1,609 jobs

  • Technical Support & Training Specialist

    CM Truck Beds

    Technical support representative job in Kingston, OK

    We're looking for someone who knows trucks and equipment inside and out to help our customers and team members solve problems and learn how to use our products the right way. This job is part technical support and part hands-on training. You'll be the go-to person for troubleshooting equipment issues, showing people how to operate and service gear, and making sure our products are used safely and effectively. What You'll Do Answer calls and questions from customers, dealers, and our own team about truck equipment. Troubleshoot problems with hydraulics, electrical systems, and mechanical parts. Visit customer or dealer sites to provide hands-on help when needed. Lead training sessions (in-person and virtual) to teach people how to install, operate, and maintain our equipment. Write simple step-by-step guides, checklists, and manuals to make technical info easy to understand. Support new product launches by showing customers and teams how everything works. Work closely with engineering and quality teams to report recurring issues and suggest improvements. Travel to customer locations, trade shows, and field demos as required (about 30-40%). What We're Looking For Experience working on trucks, heavy equipment, or hydraulics. Strong troubleshooting skills - mechanical and electrical. Someone who's good with people and can explain things clearly. Comfortable speaking to groups and running training sessions. Ability to create simple guides, presentations, or videos for training. Willingness to travel as needed. CDL license (or ability to get one) is a plus. Traits That Fit Well Hands-on and practical problem solver. Patient teacher who likes helping others. Customer-focused and dependable. Flexible and willing to roll up your sleeves. Role reports to the Director of Technical support and Training Job Title Technical Support & Training Specialist - Truck Equipment Position Summary The Technical Support & Training Specialist will serve as the primary resource for providing technical assistance, troubleshooting, and training related to our truck equipment product lines. This role ensures that customers, dealers, and internal teams receive clear guidance on installation, operation, and service of equipment. The specialist will also develop and deliver training programs to enhance product knowledge and support safe, efficient use in the field. Key Responsibilities Provide technical support to customers, dealers, and internal teams via phone, email, and in person. Diagnose and resolve equipment issues, including mechanical, hydraulic, and electrical systems. Develop, update, and deliver training programs (classroom, hands-on, and virtual) for technicians, customers, and sales staff. Create and maintain technical documentation, manuals, troubleshooting guides, and training materials. Support field service activities, including product launches, warranty issues, and equipment demonstrations. Collaborate with Engineering, Product Management, and Quality teams to communicate recurring issues and recommend improvements. Track and report common technical challenges and training needs. Ensure compliance with safety standards and company policies during all training and support activities. Qualifications Associate or Bachelor's degree in Engineering Technology, Automotive/Truck Equipment, or related field (or equivalent experience). 3+ years of experience in technical support, field service, or equipment training-preferably with truck bodies, cranes, hydraulics, or related equipment. Strong mechanical and electrical troubleshooting skills. Excellent communication and presentation abilities. Proficiency in creating training materials (PowerPoint, manuals, videos). Ability to travel up to 30-40% to customer and dealer sites. CDL license (or ability to obtain) preferred. Skills & Competencies Customer-focused mindset with strong problem-solving ability. Hands-on technical expertise in truck-mounted equipment. Comfortable delivering training to both small and large groups. Organized, detail-oriented, and adaptable to a fast-paced environment. Strong interpersonal skills to build trust with customers and internal teams.
    $32k-52k yearly est. 1d ago
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  • Customer Service Representative

    Inceed 4.1company rating

    Technical support representative job in Oklahoma City, OK

    Medical Billing Customer Service Representative Compensation: $ 20 - 25 /hour, depending on experience Inceed has partnered with a great company to help find a skilled Customer Service Representative to join their team! Join a dynamic team dedicated to delivering exceptional customer service in a fast-paced environment. This is a fantastic opportunity for individuals with a strong call center background to enhance their skills and grow in a supportive setting. The role is open due to expansion and increasing demand for top-notch customer support. Key Responsibilities & Duties: Handle multiple phone calls daily with professionalism Address customer inquiries and resolve complaints about billing issues Read through codes, notes, and bills to explain to patients their charges Maintain a high level of customer satisfaction Provide empathetic responses to frustrated customers Collaborate with team members to enhance service delivery Required Qualifications & Experience: Previous call center experience Strong communication and problem-solving skills Ability to manage high-stress situations calmly Familiarity with customer service principles Nice to Have Skills & Experience: Experience in medical or healthcare customer service Background in collections or mortgage customer service Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance Voluntary and Long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit If you are interested in learning more about the Customer Service Representative opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #INDOKC
    $20-25 hourly 4d ago
  • Desktop Support Technician

    Teksystems 4.4company rating

    Technical support representative job in Tulsa, OK

    This Desktop Support Technician will provide hands-on Level 2 end-user support in a corporate office environment in Tulsa, OK. The role supports a wide range of users and technologies while working independently onsite, with virtual support from a broader IT team. Daily responsibilities include: - General desktop and deskside support - Hardware and software troubleshooting - Responding to and resolving tickets in a timely manner - Maintaining office technology and end-user devices - Front-facing customer service and user support - Supporting enterprise-level applications and systems - Microsoft Office backend support - Device and endpoint management using Microsoft Intune - Active Directory user support - Remote system management - Incident and request fulfillment *Skills* Windows 11, Office 365, O365, M365, intune, Azure, Active Directory, Service desk, Hardware support, Imaging equipment, servicenow, iOS Support, Adobe Acrobat, Banking Industry Support, Law Firm Support, mac OS Support *Top Skills Details* Windows 11,Office 365,O365,M365,intune,Azure,Active Directory,Service desk,Hardware support,Imaging equipment,servicenow *Additional Skills & Qualifications* - Strong communication and customer service skills - Ability to work independently in an office environment - Comfortable supporting a wide range of end users - Experience in enterprise IT environments preferred Education: - Bachelor's degree preferred If no degree, an additional 5 years of relevant experience is required *Experience Level* Intermediate Level *Job Type & Location*This is a Contract position based out of Tulsa, OK. *Pay and Benefits*The pay range for this position is $22.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Tulsa,OK. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $22-26 hourly 2d ago
  • Technical Service Representative

    International Paper 4.5company rating

    Technical support representative job in Valliant, OK

    ** Technical Service Representative **Background:** The Southwest Technical Service Representative position will support customers in Texas, Oklahoma, Arkansas, Louisiana and southern Mississippi as a part of the IP Ink & Plate Division, within the North American Container group. IP Ink & Plate supplies water based flexographic printing inks, printing plates and related services to corrugated packaging converters, bag manufacturers, and other flexographic printers, within International Paper and to outside customers. The ink lab provides color matching, technical service, formulation, and R&D services to our customers in order to help them produce high quality packaging products. The Technical Service Representative reports to the National Technical Service Manager. **Pay Rate** : $65,100 - $86,800 _Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan._ **Category/Shift** : Salaried Full-Time **The Job You Will Perform:** + The Technical Service Representative is responsible for providing technical service and assistance to our customers in the Southwest Region. + This position requires the tech rep to travel to customer locations for testing of new and existing inks on press, troubleshoot printing problems the customer may encounter, assist customers with controlling ink inventory, and provide technical feedback to the customer, sales representative, and the lab. + Color matching and other minor lab work for these customers will take place at the Blend Plant when not traveling. + Maintaining current customer base as well as playing an integral technical support role in acquiring new customers will be central to the job. + The Technical Service Representative position will be working in a fast paced, team environment, and will need to be able to handle multiple tasks and changing priorities. + Approximately 50% overnight travel is anticipated, but can vary greatly depending on circumstances. **The Skills You Will Bring:** + 5 years minimum industry or related experience preferred. + Candidates will have excellent press side technical and trouble shooting skills, color matching ability, inventory control skills, be detail oriented and have strong communication skills. + Since heavy customer contact is required, the ability to communicate effectively and in a pleasant manner is essential. + Positive attitude, willingness to take on special projects, and initiative and excellent computer skills are desired. + Experience in a printing ink manufacturing or printing environment with press side technical skills required. **The Benefits You Will Enjoy:** International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets. **The Career You Will Build:** Sales and Leadership training, promotional opportunities within a global company **The Impact You Will Make:** We continue to build a better future for people, the plant, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you'll see why our team members say they're **Proud to be IP** . **The Culture You Will Experience:** International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture. **The Company You Will Join:** International Paper (NYSE: IP) is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2022 were $21.2 billion. Additional information can be found by visiting InternationalPaper.com. **_International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law._** **_International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact_** **_reasonable.accommodations@ipaper.com_** **_or **************._** **Job Identification** 1082083 **Locations** Fort Smith, AR, United States Bogalusa, LA, United States Valliant, OK, United States Columbus, MS, United States Edinburg, TX, United States
    $65.1k-86.8k yearly 17d ago
  • Tier II Help Desk Technician

    Omniscius Consulting

    Technical support representative job in Oklahoma

    This role supports an enterprise IT infrastructure planning and management system used for processing IT requirements, infrastructure funding requests, portfolio management, cable plant documentation, and geospatial-layer data. The position provides Tier II technical support, troubleshooting, documentation, testing, and collaboration with software engineering teams to ensure system stability and user satisfaction. The system operates on an Oracle and Microsoft .NET Framework (4.8) architecture. The Tier II Help Desk Technician serves as the escalation point for user inquiries, technical issues, and defect identification. Responsibilities include system sustainment, issue triage, work order creation, software testing, and coordination with Tier I and engineering teams. Primary Responsibilities Respond to and resolve Tier II support inquiries promptly and professionally. Create and manage customer work orders within the enterprise web application. Provide advanced technical assistance via phone, email, and collaboration tools. Coordinate with Tier I support and software engineering teams to identify issues and escalate defects. Prioritize and respond immediately to high-priority or VIP support requests. Build and maintain positive working relationships with end users to understand support needs. Diagnose, research, and resolve complex software and hardware issues. Perform end-user testing of software releases/builds and log defects in Azure DevOps (ADO). Document, track, and monitor issues to ensure timely and accurate resolution. Collaborate with Help Desk leadership to meet support metrics and customer requirements. Provide guidance and mentorship to Tier I help desk personnel. Identify and communicate potential risks affecting users or the software environment. Maintain current knowledge of emerging IT tools, technologies, and support practices. Required Skills & Qualifications Demonstrated exceptional customer service capabilities. Strong commitment to high-quality user support. Excellent verbal and written communication skills across phone, email, and chat channels. Broad understanding of IT networks, systems technologies, troubleshooting methodologies, and support processes. Proven ability to diagnose and resolve complex technical issues. Preferred Qualifications Bachelor's degree in computer science or equivalent combination of education and experience. 3+ years Help Desk or technical support experience. 3+ years customer service experience, preferably in a call center or enterprise environment. 3+ years' experience in the IT field. 2+ years' experience performing user software testing. Active DoD Secret Clearance Proficiency with: Azure DevOps (ADO) Ticketing/support systems VPN technologies Microsoft 365 Suite Windows 11 Microsoft Teams Laptop provisioning/support tools
    $31k-50k yearly est. Auto-Apply 45d ago
  • Tier 1, IT Help Desk Support

    Centre Technologies 3.8company rating

    Technical support representative job in Tulsa, OK

    We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits: Hybrid Work Options, Paid Time Off, and Paid Holidays Medical, Dental, Vision, and 401(k) with employer match contributions Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally Position Summary The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned. Essential Duties and Responsibilities Problem management and escalation of issues in a timely manner Prioritization of tasks and meeting of deadlines, excellent time management skills Excellent troubleshooting and assessment skills Excellent written/verbal communication skills Must be a team player with outstanding customer service skills Entry of time sheets, expense reports and documentation on or before deadline Keep up-to-date on market trends, theory and new ways of doing things; embrace change Assist with change-management activities Prepare and deliver complete and concise documentation for all projects Present progress reports to immediate supervisor and or Project Manager (if so assigned) Help turn business problems into technical solutions Manage deployment of equipment in compliance with established technology policies. Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues. Education/Experience/Certifications 2+ years experience in IT related study or field. Must possess basic knowledge and experience with: Windows 7/8/10 Microsoft Office suite Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) Understanding of basic network concepts Understanding of application, desktop, and server virtualization Understanding of Desktop Deployment / Imaging Bachelor's Degree a plus Desired Experience/Certifications Certifications CompTIA A+ Certification a plus Windows Server 2008/ 2012/ 2016 Microsoft Office 365 Admin portal Understanding of File Permissions (NTFS & Sharing) High School Degree required Associate's Degree or higher preferred Work Environment and Physical Demands Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role. The noise level in the work environment is moderate. Frequent local travel required
    $48k-75k yearly est. Auto-Apply 35d ago
  • Information Technologist

    Indigo It 3.9company rating

    Technical support representative job in Oklahoma

    Information Technologist Fort Sill, OK SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a trusted services provider to government agencies seeking innovative Cloud, Cybersecurity, Knowledge Management, and Enterprise solutions. We know our defense, federal, and civilian customers have critical IT infrastructures that must remain reliable, available, and maximized. Indigo IT is mission focused and committed to maintaining a sense of urgency in anticipating and supporting our customers' technology goals and objectives. Our unique ability to think beyond today allows our clients to stay ahead of their IT challenges. As a Veteran-Friendly employer, we are proudly partnered with the Virginia Values Veterans (V3) Program, and a recipient of the HIRE Vets Gold Medallion Award, which recognizes our commitment to recruiting our nation's Veterans. Recognized on the Inc. 5000 list of America's fastest growing companies in 2020 & 2021 and named as one of the 2022 Best Places to Work in Virginia, we are always looking to hire top talent in the field - come join us today! JOB REQUIREMENTS: Provide network registration of client equipment into the current installation software/asset management application. Establish new, maintain, delete, and troubleshoot Microsoft Intune accounts/client systems. Trouble-shoot and resolve user/client standard application/configuration problems via telephone assistance call, remote control and at user locations. Maintain local standard operating system and local/standard client application software to current Army configuration, service pack, patch, and security fix and virus definition standards. Coordinate standard system image configuration changes with the NEC. Provide guidance to desktop services technicians, assigned users, and peers. Install, configure and maintain desktop applications. Install, configure and maintain desktop Commercial off-the-shelf (COTS), and Government off-the-shelf (GOTS) authorized client applications. Perform commercial hardware repair on computer systems. Create/update documentation for conventional technical processes (Continuity Books). Assist System Administrators with installing/testing of system software or network hardware configurations and coordinate the documentation of all client hardware and software changes, to include generating and modifying procedures for the Standard Operating Procedure (SOP)/User's Guide. Use the Army Enterprise Service Desk system to create, modify, update and resolve new or assigned customer support request incidents. Clearly and concisely communicate correct information in response to telephone assistance calls, user requests, technical questions, or when attending meetings as a technical representative, to technical and non-technical users at all levels of the command. Qualifications: Associate's degree in information systems/computer science or technically related degree; OR three (3) years of technically related field experience in desktop support or network administration. A Secret Clearance. Must obtain appropriate Computing Environment (CE) training for the operating system(s) and/or security related tools/devices they will support. Minimum of two (2) years of client support in a Microsoft Windows-based environment. Experience with providing client support for users on Microsoft Windows network operating systems in a Microsoft Intune environment using applications in Microsoft 365 (including Outlook, OneDrive, Word, PowerPoint, Excel, OneNote, SharePoint, Teams, Viva Engage and Access). Knowledgeable in PC imaging, connectivity, remote printer setup and troubleshooting automated E-Mail systems. Experience with general connectivity issues in LAN/WAN/Internet environments. At Indigo IT, we offer an expansive benefits package for our employees, which includes: Medical, Dental, and Vision coverage options. In addition, we offer 401(k) with company match, Group life and disability, Flex Spending Accounts (FSA), Paid Time Off (PTO), Paid holidays, and Education assistance. We also have in house training programs for employees, we reward thought leadership with bonuses and recognition for publishing, speaking, and innovative thought leadership in our industry. Indigo IT is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. This employer uses E-Verify.
    $48k-79k yearly est. 60d+ ago
  • Help Desk / DevOps Support Specialist

    Tech Partners 4.4company rating

    Technical support representative job in Tulsa, OK

    Tech Partners is sourcing candidates for a full-time, on-premises Help Desk / DevOps Support Specialist role in Tulsa, OK. This is a long-term assignment with opportunities for either contract or direct placement. Compensation is $40-$50 per hour. Position Overview This role focuses on supporting a homegrown Point-of-Sale (POS) system and its associated development sandbox environment. The sandbox is used by developers to build and beta test updates, but it requires ongoing maintenance and cleanup. The specialist will serve as the bridge between IT support and development teams, ensuring the platform remains stable, secure, and efficient. Key Responsibilities Provide technical support for the POS platform and related systems. Monitor and maintain the developer sandbox environment, ensuring stability and cleanliness. Collaborate with developers to troubleshoot issues and optimize testing workflows. Document processes and contribute to knowledge base resources. Identify recurring issues and recommend improvements to sandbox management. Support end-user environments as needed, including hardware/software troubleshooting. Qualifications 5+ years of IT support, help desk, or DevOps experience. Strong knowledge of Windows OS, Microsoft 365, and enterprise applications. Familiarity with POS systems or retail technology environments preferred. Experience working with development teams in sandbox/test environments. Excellent problem-solving and communication skills. Associate degree or higher in IT-related field preferred. Industry certifications (CompTIA A+, Network+, ITIL, etc.) are a plus. Assignment Details Location: On-premises in Tulsa, OK Schedule: Full-time, standard business hours Duration: Long-term assignment Compensation: $40-$50 per hour Engagement: Contract or direct placement through Tech Partners
    $40-50 hourly 32d ago
  • Commercial Sales Support

    McCoy's Building Supply 3.7company rating

    Technical support representative job in Ardmore, OK

    *Job Description* Time Type: Full time Role Details: *Time Type: Full Time* *Starting Pay: $22 / HR* *Job Location: 3405 West Broadway Street, Ardmore, OK 73401* Job Summary: The Commercial Sales Support will assist an Outside Sales Representative(s) and their customers by selling lumber, building materials, and maintenance products. Supervisory Responsibilities: * None. Duties/Responsibilities: * Compiles lists of prospective customers for use as sales leads, based on requests received in the store. * Makes outbound lead follow-up calls to potential and existing customers by telephone and e-mail to qualify leads and sell products and services. * Handles inbound sales lead calls to convert calls into sales. * Responds to concerns and questions of prospective and existing customers by using consultative selling methods to determine needs and develop creative solutions to problems within the constraints of the store operation. * Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained. * Works with and through corporate, store, and commercial management and employees to facilitate sales expectations and company service standards. * Tracks stock levels and notifies the Store Inventory Coordinator (SIC) or management when new orders are needed. * Coordinates special orders for out-of-stock products or materials that customers want to purchase. * Estimates product quantities for prospective jobs and develops competitive pricing bids to solicit sales. Estimates date of delivery to customer, based on knowledge of own firm's and supplier's production and delivery schedules. * Schedules deliveries with customers and the Delivery Coordinator. * Builds and maintains customer relationships. * Prepares reports on business transactions. * Enters new customer data and other sales data for current customers into the computer database. * Works with an outside sales representative(s) to keep account activities and literature up to date. Assists outside sales representative(s) with customers and clients as required. * Assists customers in resolving complaints, including escalating them to management when appropriate. * Investigate and resolve customer problems with deliveries, product quality or service. * Performs other related duties as assigned. Required Skills/Abilities: * Excellent customer service skills. * Good verbal communication skills. * The ability to operate available equipment, such as cash registers, calculators, or scanners. * Ability to read and interpret blueprints for residential and multi-family building projects preferred. * Basic and intermediate knowledge of building products and local building codes. * Knowledgeable about the company's products and services, as well as customer-related policies. Education and Experience: * A high school diploma or equivalent is preferred. * Successful completion of on-the-job training; completing levels 1 and 2 of the positional training offered. Physical Requirements: * Prolonged periods of sitting or standing and working on the computer or related equipment. * Must be able to lift up to 20 pounds at times, and occasionally lift/move up to 50 pounds. * May need to work nights, weekends, and holidays. * The ability to perform repetitive movements over long periods. McCoy's is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations in the application and/or interview process should contact a representative of the People Development Department at (866) ###-####. *EOE, AAP, D, F, VA*
    $22 hourly 3d ago
  • IT Help Desk Technician

    City of Bixby, Ok 3.1company rating

    Technical support representative job in Bixby, OK

    IT Help Desk Technician Employment Status: Full-Time Salary: Based on experience, education, and relevant certifications held Direct Supervisor: Director of Information Technology Supervisory Responsibility: None Summary The City of Bixby is seeking a motivated and customer-focused IT Help Desk Technician to join our Information Technology Department. The ideal candidate will provide technical assistance to city employees, troubleshoot hardware and software issues, and support the city's technology infrastructure. This role is essential to ensuring efficient daily operations across all city departments. Minimum Qualifications * High school diploma or GED equivalent (required) * CompTIA A+ certification (preferred) * Valid driver's license * Ability to pass background check and drug screening Duties & Responsibilities General Responsibilities * Provide after-hours support for infrastructure emergencies and off-hour maintenance * Attend after-hour City Meetings as assigned * Assist team members as needed Technical Support & Troubleshooting * Provide first-level technical support via phone, email, and in-person * Diagnose and resolve hardware, software, and peripheral issues (PCs, printers, mobile devices, etc.) * Assist with user account management, password resets, and access requests * Log, track, and document help desk tickets and resolutions Systems, Equipment & Network Support Customer Service & Training * Provide friendly, professional support to all city departments * Assist staff with basic technology training and best practices * Create and maintain end-user guides and documentation Operational & Administrative Support * Assist with inventory tracking of IT equipment and supplies * Support IT projects, system deployments, and infrastructure upgrades * Maintain confidentiality and follow all cybersecurity and data protection policies * Perform any other duties as assigned by the Supervisor or City Manager Knowledge, Skills & Abilities * Handle stress effectively without it interfering with performance * Organize, set priorities, and exercise sound independent judgment * Define problems, collect data, establish facts, and draw valid conclusions * Positive, self-motivated, and able to work independently * Flexible and adaptable to a rapidly changing environment * Strong customer service and communication skills * Basic understanding of computer hardware, software, and networking * Familiarity with Windows, Microsoft Office, and common business applications * Able to diagnose and resolve common technical issues * Follow procedures, document work, and manage multiple tasks * Ability to drive to and perform maintenance at all City-owned sites in all weather conditions * May be required to lift up to 50 pounds * Ability to establish and maintain effective professional relationships with elected officials, the city manager, department heads, staff, partner agencies, and the general public * Flexibility to respond to after-hours assignments, issues, or emergencies Benefits The City of Bixby offers paid employee health, dental, vision, life insurance, pension retirement benefits, and paid time off for accrued vacation and sick leave to full-time employees. Notice The City of Bixby is an equal opportunity employer. How to Apply Interested parties may apply online at City of Bixby Employment Application. This job posting will remain open until filled.
    $29k-46k yearly est. 40d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Poteau, OK

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $31k-41k yearly est. 12d ago
  • Desktop Support--

    Artech Information System 4.8company rating

    Technical support representative job in Oklahoma City, OK

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Hi Hope you are doing well !!! I find your profile good fit for the position please find the below Job Title: Deskside Support Representative Distributed Client Services Location: Oklahoma City, OK Duration: 1 Year(with possible extension) Job Description: Desktop support experience Must have good communication skills Experience with MS outlook Proficient with windows 7 Should have perform all IMAC (install, move , add and change )activities Should have experience in working with windows 7 Additional Information For more information, Please contact Shubham ************ ***************************
    $40k-50k yearly est. Easy Apply 6h ago
  • Help Desk Technician

    FSNB 4.1company rating

    Technical support representative job in Lawton, OK

    FSNB, National Association is a full-service bank that has been family owned and operated for over 75 years. Visit our website at ******************** to learn more about our products, services and history spanning more than seven decades. We are currently seeking a full-time Help Desk Technician in our IT Department. Duties include but are not limited to providing a single point of contact for end-users to receive support and maintenance within the organization's desktop computing environment. This includes diagnosing, maintaining and monitoring end-user workstations to ensure optimal workstation performance. The incumbent would also troubleshoot problem areas in person, by phone or via e-mail in a timely and accurate manner. This position is on-site and not remote. BENEFITS Paid Vacation Paid Personal Leave Medical and Dental Insurance 401(k) Paid Holidays Supplemental Insurance Paid Death Benefit HOURS Monday - Friday, 8:30 AM - 5 PM; some after-hour shift work as needed. FSNB, N. A. is an Equal Opportunity Employer
    $25k-36k yearly est. Auto-Apply 3d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support representative job in Oklahoma City, OK

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-41k yearly est. 6h ago
  • IT Support Specialist

    Frontline Source Group Holdings, LLC Dba Dfwhr 3.8company rating

    Technical support representative job in Oklahoma City, OK

    Information Technology Support Specialist Our client based in Oklahoma City, OK is seeking an Information Technology Support Specialist for a contract-to-hire position. Industry: Healthcare Dynamic Team Culture Rapidly Growing Organization Responsibilities of the IT Support Specialist: Generate reports and conduct data analysis using tools such as Power Bi and Excel Support Business Development activities by collaborating with the team in client management, scheduling, communication, and analytics Assist in scheduling monthly client requirements, updating project management software, and ensuring timely follow-up on client requests Track deliverables, conduct client analytics, and identify areas for improvement Coordinate new client onboarding and support Business Development discussions Manage security badges, troubleshoot equipment issues, and provide technical support to the team Requirements for the IT Support Specialist Role: Bachelor's Degree preferred Minimum of 3 years of experience in IT support or related roles Proficiency in Power Bi and advanced Excel skills Strong organizational and time management abilities Excellent communication and interpersonal skills Proactive, self-motivated, and capable of analyzing data to derive insights Prior experience in a similar position is advantageous Benefits: Comprehensive Medical, Dental, and Vision Coverage Paid Time Off and Holidays Frontline Source Group is an Equal Opportunity Employer. Candidates must have authorization to work in the United States without the need for sponsorship. The client does not offer visa sponsorship. Disclaimer: Frontline Source Group and its affiliates do not request sensitive personal data until a job offer is extended and accepted. If there are any concerns regarding the legitimacy of our job postings, we encourage you to contact one of our branch locations for verification.
    $28k-39k yearly est. 55d ago
  • Tech Support Specialist

    Oklahoma Baptist University 3.5company rating

    Technical support representative job in Shawnee, OK

    For a description, see file at: ************ okbu. edu/hr/job-forms/tech-support-specialist. pdf
    $31k-42k yearly est. 60d+ ago
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Technical support representative job in Oklahoma City, OK

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $31k-51k yearly est. 45d ago
  • Technical Support Specialist

    Job Listingsbankonit, LLC

    Technical support representative job in Oklahoma City, OK

    Summary/Objective The Support Technical Specialist is a staff position that provides technical support assisting end-users with their day-to-day technical issues. Shift: Thursday-Monday - 7am-4pm or 8am-5pm Sunday-Thursday - 7am-4pm or 8am-5pm Monday, Wednesday-Saturday - 7am-4pm or 8am-5pm Priority Locations: Tulsa, Oklahoma Lenexa, Kansas Other Locations: Oklahoma City, OK Responsibilities Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Under general supervision, provide technical software, hardware, and network problem resolution to customer end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment. Act as the initial contact for all end-users that need technical support. Answering the Support phone, creating new or updating existing tickets, and responding to tickets assigned as appropriate. Clearly communicate technical solutions in a user-friendly professional manner and assist senior technicians as needed. Follow defined procedures and policies to resolve recurring issues. Escalate or involve senior technicians on more sensitive or complex end-user problems. Perform related work as required. Competencies Technical Capacity. Problem Solving/Analysis. Communication Proficiency. Team Player. Work Independently. Time Management. Supervisory Responsibility This position has no supervisory responsibility. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Hours of work and days are typically Monday through Friday in one of the following timeslots: 7:00 a.m. to 4:00 p.m., 8:00 a.m. to 5:00 p.m., or 9:00 a.m. to 6:00 p.m. Occasional deviations from these timeslots might be necessary depending on client or company needs. Travel Infrequent travel is expected for this position. Qualifications Required Education and Experience Basic understanding of desktop operating systems, various software applications and PC/Server/Network hardware. Basic understanding of principles and theories of network systems and management. Basic understanding of Internet technologies and products. At least one year of technical work experience or equivalent education. Preferred Education and Experience Two or more years of technical work experience. One or more relevant technical certifications (e.g., A+, Network+ and Security+). Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $31k-51k yearly est. Auto-Apply 60d+ ago
  • IT Support Analyst

    Principle Choice Solutions LLC

    Technical support representative job in Oklahoma City, OK

    Job DescriptionPRINCIPLE CHOICE SOLUTIONS IT Support Analyst The IT Support Analyst is responsible for providing escalated technical support and training to end users. The IT Support Analyst position is responsible for working within the ticketing system, quickly troubleshooting software/hardware issues, accurately documenting issues, resolutions, and collaborating with other technical resources to solve complex problems. Such troubleshooting may include software applications, hardware issues, or answering training questions via phone, email, remote access, and in person. Hardware Imaging is a core responsibility for this position. ORGANIZATION This position reports to the IT Support Manager. ESSENTIAL FUNCTIONS Supply and deploy technical solutions to business problems. Excellent customer support to all users within the organization and documentation of each customer interaction with an attention to security. Provide escalated and advanced hardware and software support to business users both locally and remote via phone, email, chat, and remote tools. End user administration following internal IT processes and procedures. Installation and configuration of workstations, printers, and other end user requests Moderate to Advanced Support of Office 365 product suite, Intune Hardware management, Adobe suite, Communication software, Connectwise, Mobile device management, and Secure web gateway including any other current/future technology that may be considered as organization owned/managed. Work closely with the IT Leadership to ensure proper issue tracking, documentation, and assignment of tasks is being completed accurately and on a daily basis. Working with the team, collaborate, and improve documentation for end users through our external systems. Additional security clearance/training may be required specific to this department. Provide On-Call support as necessary. All other duties as assigned. KNOWLEDGE & EXPERIENCE 1-3 years' experience in providing outstanding customer service through hardware and software technical support in a professional office environment. 1-3 years' experience using a ticketing system. Advanced hardware and software troubleshooting skills. High knowledge and proficiency of Windows 10/11, Office 365 Product Suite, Adobe, and other SAAS applications. Azure Active Directory, Command prompts, and Microsoft PowerShell experience required. At least 1 year of regular use of AD Users and Groups in providing normal AD administration. Attention to detail with a focus on identifying the root cause and possible independent resolution where applicable. Strong communications skills with the focus on customer service. High sense of urgency with excellent researching abilities. CompTIA Network+, A+, Software+, or equivalent certification is required. MACHINES & EQUIPMENT The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as a copier. PHYSICAL REQUIREMENTS Must be able to lift and carry up to 50 pounds. Must be able to talk, listen, and speak clearly on the telephone. WORKING CONDITIONS The incumbent works in an office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of being on the phone utilizing a headset, sitting and data keying are required. Periodic times working at the office site may be required. Security and privacy training will be provided as part of this role to protect the confidentiality, integrity, and availability of PCS' associate and customer data. The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Principle Choice Solutions is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, parental status, national origin, disability, genetic information, political affiliation, protected veteran status, sexual orientation, gender identity or expression, or any other non-merit-based factors or characteristic protected by federal, state, or local laws. Powered by JazzHR 3bYrTHTWaJ
    $31k-51k yearly est. 3d ago
  • Sales Support & Customer Support Representative

    Ponca City Development Authority

    Technical support representative job in Ponca City, OK

    This job is posted by the PCDA and hired by Century Products. The contact will be ****************************** Century Products is seeking a Sales Support & Customer Support Representative to support our Business Development and Logistics teams. This position plays a key role in managing customer communications, processing orders, and ensuring accurate, timely coordination between customers and internal departments. This is a support-driven role focused on customer service, order accuracy, and follow-up-not commission-based sales. Key Responsibilities Customer Support & Account Coordination • Serve as a primary point of contact for customers via phone and email • Respond to customer inquiries regarding orders, quotes, and order status • Enter and maintain accurate customer orders and records in ERP and CRM systems • Follow up with customers to confirm order accuracy and satisfaction • Assist with resolving order discrepancies, returns, or service issues Sales & Business Development SupportSupport Business Development with quotes, new account setup, and follow-up communication • Handle inbound inquiries and assist with outbound follow-up as directed • Support sales activity in designated areas of need (no pricing authority) • Assist with trade show and event follow-up by documenting leads and opportunities Internal Coordination • Coordinate with Logistics regarding shipping schedules and customer updates • Work with Accounting on invoice or payment-related questions • Maintain organized documentation related to orders, quotes, and customer communication • Prepare basic reports related to orders and customer activity Qualifications * Associate degree in Business, Agriculture, Communications, or a related field preferred • Equivalent combination of education and relevant experience may be considered • 2+ years of experience in sales support, customer service, or order processing preferred * Experience in manufacturing or distribution environments is a plus • Proficiency with Microsoft Office (Excel, Outlook) and CRM/ERP systems • Strong communication skills and attention to detail • Ability to manage multiple priorities in a fast-paced environment • Customer-focused mindset with a collaborative approach Work Environment & Requirements * Onsite position based in Ponca City, OK • Office-based role with regular phone and computer use • Occasional light lifting (up to 20 lbs) • Interaction with production or warehouse areas as needed
    $27k-34k yearly est. Easy Apply 12d ago

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