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Technical Support Representative Jobs in Overland Park, KS

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  • Junior IT Service Technician

    Govcio LLC

    Technical Support Representative Job 17 miles from Overland Park

    GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Lee's Summit, MO and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. We are currently advertising for a second shift person. However, actual shift will depend on what is available when the security clearance process concludes. Responsibilities: The employee is part of a team that provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following: Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. Recommend systems modifications to reduce user problems. Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components. Install operating system patches, upgrades etc. via SCCM Software Center Provides remote support services for telework/home users. Helps ensure user applications work over VPN and/or Citrix. Manage user relocation requests Ensure devices are properly encrypted. Local On-Site Cabling Provide on-site support for enterprise groups such as the network and security operation centers. Restart network equipment, including switches and routers as directed by enterprise networking. Replace defective network equipment. Wireless Services Assist users with mobile communication devices. Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping. Asset Inventory Support Assist with physical inventory as needed. Assist with receiving and receipting property. Disposal Preparation Support Process computer equipment for disposal. Ensure disposal policies are properly employed. Ensure all devices are fully wiped of information before leaving the facility. Video Conferencing and Audio/Video O&M Troubleshoot system problems and repairs Work with support staff for remote troubleshooting and repairs. Assist in setting up presentation devices and video conferencing units. Support pre/post application releases Gather analyze, and report end-user support trends Other duties as assigned Qualifications: High School with 0-2 years (or commensurate experience) Required Skills and Experience US Citizen High degree of technical proficiency Excellent problem-solving skills and analytical abilities Preferred Skills and Experience Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role Certification in Microsoft Operating Systems Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation CompTIA Network+ CompTIA A+ CompTIA Server+ CompTIA Security+ Clearance Required: Must be able to obtain and hold a Public Trust Clearance. Company Overview: GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range: USD $20.00 - USD $20.00 /Yr.
    $20 hourly 16d ago
  • Technical Training and Support Specialist

    Baker Sterchi Cowden & Rice 3.8company rating

    Technical Support Representative Job 11 miles from Overland Park

    Baker Sterchi Cowden & Rice LLC is seeking a highly motivated and skilled Technical Training and Support Specialist in the Kansas City office. The ideal candidate is team-oriented and analytical. Strong communication and project management skills and aptitude and initiative to learn are required for success in this position. At least five years of technology support experience is required. Technology training experience is preferred. All candidates must understand the importance of upholding client confidentiality. Technical Support Duties and Responsibilities Troubleshoot and resolve issues sent to the firm Help Desk. Resolve network, server, and PC problems in medium/large business environment. Assist in the design, implementation, and maintenance of systems, programs, hardware, and software. Assist in evaluating, testing, and implementing new technology. Continually seek opportunities to increase user satisfaction. Learn multiple facets within the IT arena. Technical Training Duties and Responsibilities Design, develop, implement, and facilitate classroom, remote, and individual training on a wide variety of general and legal-specific technology applications. Identify user needs to develop new training programs and enhance existing training programs. Oversee and create firm curriculum/training calendar. Create training materials for all applications and processes. Prepare materials and conduct technology training with all new hires as a part of orientation. Work with the management team and Paralegal Supervisor to determine firm training priorities and strategies. Work with the Technology Department to develop and maintain learning management system. Work with Human Resources to develop skill and competency standards for various positions within the firm. Serve as a member of firmwide project team for testing, documenting, and rolling out new technology. Baker Sterchi offers competitive compensation and comprehensive benefits, medical, dental, vision, basic and voluntary life insurance, long-term disability insurance, and 401K matching. Committed to promoting diversity within our organization and the legal community, we encourage candidates from all backgrounds. About Baker Sterchi Cowden & Rice LLC Founded in 1982, Baker Sterchi is a civil litigation defense firm with offices in Missouri, Kansas, Illinois and Washington. The firm provides comprehensive legal services across a broad range of practice areas, including commercial and business litigation, construction, employment and labor, insurance coverage and defense, law enforcement and civil rights, government liability, medical malpractice, premises liability, product liability, professional and management liability, trial practice and consulting, and transportation litigation. With a team of attorneys who bring decades of courtroom experience, Baker Sterchi is widely recognized for its trial skills and commitment to client service. For more information, visit bakersterchi.com.
    $44k-63k yearly est. 11d ago
  • Customer Service Representative

    Fastwyre Broadband

    Technical Support Representative Job In Overland Park, KS

    We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be dedicated to delivering exceptional service to our customers, while helping them navigate our products and services. You will play a key role in supporting both our local communities and employees by utilizing the latest technology to meet the evolving needs of a global economy. Key Responsibilities: Drive customer satisfaction by proactively offering product and service recommendations to match customer needs. Achieve sales targets by explaining and promoting our range of services, including local and long-distance telephone, cable television, and internet offerings. Handle customer inquiries related to service applications, installations, policies, and account management. Process service orders, including installation, disconnection, and feature changes, using company systems. Address billing inquiries, provide account information, and assist with payment options for overdue accounts. Log customer details accurately and assist with troubleshooting service issues by collaborating with the appropriate teams. Support technicians by providing necessary information and assisting in clearing service disruptions. Help with bad debt collections and other administrative duties as needed. Contribute to the coordination of special projects and perform other tasks as assigned. Skills & Qualifications: Excellent communication skills, both verbal and written, with a positive and professional approach to customer interactions. Proficiency in using computer systems and software (including Microsoft Office Suite), with the ability to adapt to new technologies and processes. Strong teamwork skills, with the ability to take initiative and work independently when needed. Ability to embrace change and contribute to continuous improvement efforts. Knowledge of customer service regulations, particularly related to Customer Proprietary Network Information (CPNI). Flexibility to work a schedule that best serves our customers, including occasional adjustments when needed. Education & Experience: High school diploma or equivalent required. A minimum of 3+ years of customer service or sales experience is preferred. Experience in telephony and cable television services is a plus.
    $27k-35k yearly est. 11d ago
  • IT Support Specialist

    Lasalle Network 3.9company rating

    Technical Support Representative Job 11 miles from Overland Park

    LaSalle Network is currently partnering with our client, a leading name in finishing products in sanding, cutting and grinding, that is seeking an IT Support Specialist to join their team. This position is based in Kansas City, MO and will be expected to be onsite but will also be offered some remote flexibility. This is a contract to hire opportunity. IT Support Specialist Responsibilities: Provide IT support for Windows, Microsoft Office and a variety of other applications used internally Identify recurring technical issues and propose solutions to address the root problems Assist in routing incoming requests to the appropriate team member Configure hardware and software related to printing and scanning Provide audio/visual setup and support for important client meetings and board presentations Assist with updating and repurposing of existing computers, phones and tablets. Assist in inventory organization and deployment of new computers Use Microsoft Office 365 platform to assist with account access issues, passwords and installation of software using remote TeamViewer and MS Teams programs Serve as point of contact for IT related vendor services and ensure appropriate access to systems is regularly maintained IT Support Specialist Requirements: Strong prior experience in customer service and/or office administration Experience using Microsoft Office 365, Windows 10/11 and other IT related software Experience with usage and settings of Apple iOS and Android mobile systems Ability to work in a fast-paced multi-level environment and switch between remote and in person support cases Willing to travel locally on occasion, less than 10% If you have the experience listed above, possess a great attitude and are looking for a long-term opportunity with a stable and established employer, this is the role for you! If you are interested in learning more, please apply today! Thank you, Mike McGlauchlin Senior Project Manager - Technology Services LaSalle Network LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: ******************************************************************************************************** LNPW
    $26k-33k yearly est. 4d ago
  • Customer Service Representative

    Malibu Events Promotions

    Technical Support Representative Job 11 miles from Overland Park

    Deliver Excellence: Customer Service Representative Needed! Are you passionate about helping others and providing top-notch customer service? We are seeking a dedicated Customer Service Representative to join our team. In this role, you'll be the voice of our company, assisting customers and ensuring their satisfaction. Responsibilities Respond to customer inquiries via phone, email, or chat promptly Provide accurate information about products, services, and policies Resolve customer issues effectively and efficiently Document customer interactions and maintain detailed records Coordinate with internal teams to address customer needs Participate in team workshops and professional development programs Identify opportunities to enhance the customer experience Qualifications Excellent communication skills, both verbal and written Strong problem-solving abilities and attention to detail Proficiency with customer service software and basic computer skills Ability to work in a fast-paced environment and manage multiple tasks High school diploma or equivalent; additional education is a plus Previous experience in customer service is preferred Benefits Opportunities to work with clients across the US Career growth and advancement within a dynamic company Collaborative team culture focused on customer satisfaction Access to workshops and ongoing professional development Join us in delivering exceptional customer service. Apply today!
    $27k-35k yearly est. 3d ago
  • Representative, Land

    Southern Star Central Gas Pipeline 3.9company rating

    Technical Support Representative Job 4 miles from Overland Park

    US-KS-Shawnee Type: Full-Time # of Openings: 1 Kansas City-Shawnee This position provides land support to a variety of land matters for Manager of Land as well as for internal departments such as engineering, operations, legal, business development, and pipeline safety. As directed, the land representative performs tasks, supports team's projects, and supports the planning and organization activities necessary to acquire and protect Company land rights to allow for uninterrupted operation of Company facilities. Responsibilities Responsibilities include (but are not limited to): Support the coordination of pipeline relocation activities within the assigned districts Support the negotiations for acquisition of land rights and damage payments Apply experience and knowledge to effectively negotiate the fair and equitable settlement of damage payments to landowners Accurately complete all check forms, statement of payment documents and processes within accounting department to make timely payment to landowners Other duties as assigned Qualifications Minimum: Entry-level to 3 years of experience with land and right of way Bachelor's degree or combination of education and experience Knowledge of negotiation techniques Strong verbal and written skills, interpersonal skills, math aptitude, and problem-solving ability Ability to follow written and oral communications Valid driver's license Compensation details: 64527-96791 Yearly Salary PI5fa9d6c770fe-26***********1
    $43k-49k yearly est. 2d ago
  • Information Technology Support Engineer

    Avaso Technology Solutions

    Technical Support Representative Job 11 miles from Overland Park

    Onsite Field Technicians will be responsible for performing all Client service actions including Break Fix, Desk Side Support, IMAC's, Data Migration, and other related tasks. Additional responsibilities include performing advanced configuration and repair of desktop/notebook computer equipment, IP phone handsets including network drops and/or cabling, advanced troubleshooting of technical is-sues on desktop/notebook computer equipment, low-level configuration, and support of server/storage equipment (i.e., smart hands support) when guided by more senior personnel. Responsibilities: · Provide technical support as point of contact for IT for the site. · End-user desktop, laptops, office IT with smart hand support for network and servers. Installation support for various software on end user systems and servers when required. · New users onboarding preparing IT assets and tools. · Offboarding support, collecting IT assets and sanitizing IT assets and keep in stock. · Executive / VIP support. · Executes service delivery (e.g., IMAC, break fix, desk side support) · Coordinates with Client end user on expectations and availability to conduct managed Client Services. · Performs trouble shooting, parts replacement, system upgrades, and basic deployments and repair on Client as-sets in campus/remote locations. · Identifies potential issues that could adversely impact end user experience and follows through on action steps. · IP phone, Video conference support, Level 1 Multifunction Printers support. · Serves as an entry point to develop both technical and Client skills to grow into broader and more challenging field services roles. · Basic installation and maintenance of technical products · Handing tickets on ServiceNow or similar ticketing system. · Work is regularly reviewed by a more senior level technical specialist. · Reviews, troubleshoots, and approves operational quality desktops, notebooks, printers, and associated peripherals. · Installs, maintains, and optimizes desk-top /notebook configurations. · Application-support with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and SharePoint. · Troubleshooting MS Windows 10. · Troubleshooting MS Office 365 issues for end-users. · Performs maintenance and repair services. · Advises Client on preventive maintenance and configurations which may impact product performance & Instructs Clients in the operation and maintenance of the system.
    $53k-77k yearly est. 17d ago
  • Respiratory Student Technician PRN

    Research Medical Center

    Technical Support Representative Job In Overland Park, KS

    Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Respiratory Student Technician opening with Research Medical Center today and find out what it truly means to be a part of the HCA Healthcare team. Benefits Research Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. We are seeking a(an) Respiratory Student Technician PRN for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply! Job Summary and Qualifications Under the general direction of the Director/Supervisor or designee, performs diagnostic and therapeutic procedures ordered by a physician. Duties include medical gas administration, aerosol therapy, obtaining and analyzing blood specimens, performing patient testing, operating and maintaining various types of respiratory and cardiopulmonary equipment, assisting with cardiopulmonary resuscitation, providing patient education, monitoring equipment and patient response to therapy. Additional responsibilities include completing patient documentation in the patient and departmental records, to include all computer based documentation. Cleaning equipment and maintaining safety and infection control practices. Accepting other job responsibilities as deemed reasonable by the Director/Supervisor or designee.In this position, the RCP will NOT be providing mechanical ventilation or maintaining artificial airways until they have successfully completed and graduated from their Respiratory Therapy program. What qualifications you will need: Currently enrolled in a Respiratory Therapy Program Must hold a current Respiratory Education permit from Missouri Board for Respiratory Care Basic Cardiac Life Support must be obtained within 30 days of employment start date Research Medical Center is a 585+ bed hospital. Our hospital offers an array of medical and health clinic services. This includes women's services offering obstetrics and fertility, an emergency room, and a trauma center. We offer a Stroke Center, a walk-in clinic, and orthopedics across three Kansas City locations. Our specialty care areas include a Chest Pain Center, Level I Trauma Center, Breast Care Center, Cardiovascular Rehabilitation Programs, and Primary Stroke Center. We are one of 10 HCA Midwest Health hospitals in Kansas City and surrounding areas Research Psychiatric Center is a 95+ bed facility. We offer acute inpatient, day treatment, and community-based outpatient behavioral healthcare. We treat adolescents, adults, and senior adults for emotional disorders, mental illness, and substance abuse. Our professional staff includes psychiatrists, psychologists, social workers, and licensed professional counselors. We are committed to delivering our patients skilled compassionate care regardless of age or circumstance. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Across HCA Healthcare's more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare. Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN Senior Vice President and Chief Nursing Executive If you find this opportunity compelling, we encourage you to apply for our Respiratory Student Technician PRN opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $17k-30k yearly est. 5d ago
  • Hardware Specialist

    Pyramid Consulting, Inc. 4.1company rating

    Technical Support Representative Job 11 miles from Overland Park

    Immediate need for a talented Hardware Specialist. This is a 06+months contract opportunity with long-term potential and is located in Kansas City, MO (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-51464 Pay Range: $19 - $20/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Become part of the IT Hardware and Inventory team within the IT Support and Operations team. Process and manage the hardware inventory for the client's user base, within the scope of the IT Support and Operations team. Responsible for building computers (new or refurbished) to issue to internal users as well as providing said internal users with all other applicable IT equipment (cell phones, peripherals, AV equipment, etc.) Process and re-inventory the equipment for all users that are off board or separate from the company. Maintain concise documentation for inventory (across multiple systems as needed). Must consistently provide positive customer service and is expected to train users and fellow co-workers where applicable on company issued equipment as needed. Have excellent customer service skills. Highly skilled in time management, inventory management, and project management and should be able to adapt to a constantly shifting IT landscape. Take a proactive approach to problem-solving with minimal business impact or direction from IT Leadership. Handle all other duties as requested by their manager. 50% - Apply images for new PCs, refurbished PCs, or add new functionality to PCs by adding software, hardware, or peripherals. Implement new software or hardware procedures for functionality and ability to interface with the current standard setup of software and hardware issued to users. Provide training on hardware and software use as needed to the user base. 40% - Help maintain on-hand IT equipment surplus and ensure accurate counts and reliability at all times in accordance with the IT Support Engineer Tier II Hardware and Inventory team. Verify shipping and tracking on all equipment to and from destinations. 10% - Other duties as assigned by the manager within the job summary. Key Requirements and Technology Experience: Key skills; Imaging Laptops and PC's , Shipping Equipment and Tracking Equipment , Inventory, Hardware, and Software. Target Years of Exp: 5+ Years Experienced in imaging laptops. Experience in building user profiles on new laptops and transferring user data from old laptops. Experience in working with people and finding enjoyment in it. Experience with shipping equipment and tracking equipment to and from destinations. Experience in working in a fast-paced environment and willingness to be flexible. Our client is a leading Telecommunication Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $19-20 hourly 7d ago
  • Information Technology Professional (IT Support)

    Us Navy (Wavemaker) (USD 3.8company rating

    Technical Support Representative Job 11 miles from Overland Park

    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class "A" Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After "A" School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education . You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a "Top Secret" security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors . Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
    $52k-71k yearly est. 5d ago
  • Call Center Customer Service Rep - $17/hr

    Alorica 4.1company rating

    Technical Support Representative Job 32 miles from Overland Park

    Customer Service Representative Terms: Full-time Pay: $17/hr. Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. Responsibilities Assist customers with issues and concerns they are experiencing during the use of the product and/or service Document call-related information for auditing and reporting purposes Maintain and update customer information as necessary Upsell current customers on new or enhanced services Qualifications High school diploma or GED 1 year of Customer Service experience required Strong computer navigational skills Familiarity with Microsoft Office applications (Word, Excel) Excellent oral and written communication skills Exceptional listening/comprehension skills Professional and courteous Customer oriented Work Environment Regular work performed in a climate-controlled, call-center environment Ongoing usage of phone and computer systems Physical Demands Constant sedentary work Benefits Health, dental, and vision coverage/HSA PTO Paid holidays and sick time Optional daily pay or weekly pay 401K retirement plan Leadership programs Paid training and tuition reimbursement Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies Employee assistance program Additional voluntary benefits Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
    $17 hourly 5d ago
  • Technical Services Support Specialist (Java Dev)

    Tyler Technologies, Inc. 4.3company rating

    Technical Support Representative Job In Overland Park, KS

    Our disability and benefits solutions help programs and agencies quickly get benefits into the hands of those who need it most, all while lowering cost and streamlining the process. Public sector agencies manage a variety of complex, mission-critical tasks each day - from monitoring the city budget and generating payroll for municipal employees to collecting revenues from citizens and generating utility bills. Our ERP financial solutions are designed to manage public sector core business functions no matter the size or complexity of the organization - from small towns to large cities and counties. Tyler's public safety solutions improve situation awareness and enhance safety and productivity for public safety professionals. We've drawn from our extensive experience to design, develop, deliver and support integrated software solutions to meet each agency's unique needs. Manila, Philippines We are looking for an Integration Analyst to join our team in our Manila, Philippines location. You will be responsible for designing, implementing, and managing integrations between various systems, with an emphasis on the Atlassian suite, ensuring seamless communication and data flow across platforms. Dayton, Ohio The Sr. Appraisal Project Supervisor is responsible for supervising all phases of the appraisal project management for highly complex projects. Leads and oversees full life cycle projects in alignment with the client contract and Appraisal Services Operation requirements. Prepares budgets, determine staffing levels and scopes projects and oversees and directs the scheduling/workflow functions to ensure the timely and quality delivery of projects. Plano, Texas Come join Tyler Technologies as a Lead Software Engineer! The Enterprise Supervision team is looking for experienced Software Engineers to help build products and features that will enable the growth of Tyler's Enterprise Supervision's Case Management product. The ideal candidate will lead the design and implementation of high-quality, scalable software solutions, working closely with cross-functional teams to meet business needs. Plano, Texas Tyler Technologies is a leading technology company specializing in developing innovative software solutions for the public sector. We are currently seeking a talented and motivated Software Engineer to join our dynamic development team. This is an exciting opportunity to work on cutting-edge projects and contribute to the growth and success of our organization. Troy, Michigan Tyler Technologies is looking for Software Development Interns to join our team next summer! The Software Development Intern will experience the day-to-day development practices of a high-tech software company. To ensure that this is a well-rounded, real-world experience, the intern will receive guidance from a Product Manager, participate in team meetings, and work on actual projects in the live software. Latham, New York We are seeking a Software Engineer that loves working on backend services and integration platforms to join our team of passionate coders in a modern development environment. Troy, Michigan Tyler Technologies is seeking an experienced Vice President of Professional Services for the Public Safety division. The role of the Vice President assumes responsibility for all aspects of the division's services delivery portfolio, to include project management, configuration and implementation, training, technical delivery services and data conversion practices. Dayton, Ohio The Receptionist will work fully in office at our Moraine, OH location. This role consists of managing the office schedule and the phone system. Remote The Account Executive is responsible for “outside” sales and growth of Tyler MyCivic and Tyler Payments products and services to new prospective customers. This role has a direct impact on Tyler's revenue. The Account Executive must be able to successfully differentiate Tyler's solutions to new clients and manage the entire sales cycle from lead generation to contract.The sales territory for the position is California and the West Coast states. Yarmouth, Maine | Plano, Texas | Remote | Overland Park, Kansas Tyler Technologies is seeking a talented attorney to serve as Corporate Attorney on our legal team.This Corporate Attorney will provide strategic legal and regulatory guidance on payments and financial services at Tyler. This role will also serve as principal negotiator of certain client and vendor contracts for a variety of Tyler's business units, with a focus on supporting Tyler's Payment and Disbursement teams. Frankfort, Kentucky The Project Manager manages projects, and ensures that they are delivered on time, within budget and to the customer's expectations. Must be able to coordinate project requirements with stakeholders and have outstanding organizational and leadership skills. This should be coupled with an ability to understand the broader picture. Plano, Texas The Implementation Consultant is a valuable member of the Enterprise Jury team and serves as a driving force behind the departments continued success. The Implementation Consultant operates as a knowledge leader in the industry and is responsible for delivering exceptional quality consulting, configuration, and training activities. Frankfort, Kentucky Tyler Technologies is looking for a Senior Technical Services Support Specialist in our Frankfort, KY office! Lubbock, Texas | Billings, Montana The Client Success Advocate is responsible for providing proactive relationship management to ensure continuous improvement goals are met and that clients receive exceptional service throughout the life of their relationship with Tyler. The ideal candidate is a driven professional with a proactive, positive “get it done” attitude and a diverse mix of skills in communications, account management, analytics, project management, process improvement and customer service. Lubbock, Texas | Lakewood, Colorado | Billings, Montana The Technical Services Support Specialist position is a Tier 1 entry level position that is responsible for diagnosing and solving customer issues in a timely and courteous manner. The incumbent may work independently or with other team members to resolve operating system, database, and other technical issues related to Tyler applications. Lawrenceville, Georgia | Lakewood, Colorado | Yarmouth, Maine | Plano, Texas | Orono, Maine The Report Developer plays a crucial role in the development and delivery of tailored reports for Tyler clients. This position involves collaborating closely with clients to understand their specific reporting needs and requirements. The developer will utilize various tools and software to design, create, and implement custom reports that effectively present data in a clear and actionable manner. Troy, Michigan We are looking for an individual that is highly motivated in efficiently building quality web applications and web services with a team of product managers, software engineers, QA, and UX automation engineers. This individual will play a key role in building, improving, and transitioning software products toward our “cloud readiness” goal. This position provides the opportunity to have a broad, positive impact across the division. Troy, Michigan Responsibilities for this position include design, development and maintenance of mission critical products, including E911 and computer aided dispatch systems. Ideal candidates will have an in-depth knowledge of software design and development using Microsoft .NET platform technologies. This position requires working in highly collaborative teams that follow Agile practices. Plano, Texas | Overland Park, Kansas This is a sales role that will also be responsible for executing sales objectives and initiatives to satisfy all growth, revenue, and quota objectives. The Account Executive - Payment Sales' responsibilities will cover lead generati
    $29k-34k yearly est. 3d ago
  • Customer Support Representative I (Monday - Friday 9 am - 6 pm)

    Trevipay

    Technical Support Representative Job In Overland Park, KS

    At KHI, we provide innovative software solutions and world-class support, connecting buyers and sellers in the aviation and marine government and commercial markets. We specialize in payment and credit management for Government to Business (G2B) companies across the globe, setting the stage for the future of omni-channel G2B payments by extending terms, handling invoicing and managing collections. We take care of our clients by taking care of their customers. Every day, KHI employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment. We believe that Employee Engagement is the key to our success. This position requires an individual with a customer centric mentality. Team members are responsible for interacting with customers to provide and process information in response to inquiries, concerns, and miscellaneous requests. Principal Duties and Responsibilities for Customer Support Representative I· Establish a working relationship with our customers by communicating via mail, telephone, or personally with customer or company employee by performing the following duties.· Serve as a primary contact to clients, merchants and customers providing timely, accurate and comprehensive responses and resolution to common questions and issues regarding supported programs, systems, processes and procedures.· Illustrate initiative; proactively contact customers and merchants to address issues (e.g: rejections, disputes, authorizations, technical needs, potential account issues, etc.).· Dedicated to actively engage in building rapport with internal and external parties to provide an excellent customer experience resulting in increased program usage.· May be asked to perform administrative tasks.· Route escalated requests and unresolved issues to the appropriate team members (e.g.: tier 2 or 3 or Leadership).· De-escalate challenging customers, clients or merchants and provide exceptional customer support.· Record customer interaction details, comments, and complaints within the CRM system.· Required to meet or exceed department metrics, program Service Level Agreements and department Service Level Standards.· Actively participate in learning sessions.· Provide insight and feedback for client quarterly business reviews and collaborate with team and leadership to create action plans from feedback received from client to improve program satisfaction.· Provide feedback and collaborate with other team members to improve training and documentation for processes and procedures.· Demonstrate professionalism: Maintain accountability, promote respect, stay work-focused, bepunctual, demonstrate positive attitude.· Contribute to a culture of excellence by adhering to expectations for metrics and SLAs, participating in ongoing learning sessions and collaborating regularly with the team.· Participate in skip level meetings with Leadership to provide team, personal and program feedback; system program and role recommendations for improvements; requests for resources/tools for role, program, and system; effectively communicate needs from Leadership.· Accept the need for change and adapt positively to internal and external changes.· Provide feedback and assistance for processes and procedures for new program implementations. Daily Tasks· All expectations consistently demonstrated in an accurate, comprehensive and timely manner.• Answer external and internal inquires via phone, email, etc (including, but not limited to: basic data entry, reimbursement reconciliation, dispute resolution, transaction processing issues, process and procedure questions.· Prepare billings to be sent.· Complete account and user updates.· Send confirmation/approval communications.· Complete account onboarding steps.· Create and distribute applicable new launch announcements and welcome packets/letters/cards.· Request assistance by internal departments to address applicable program issues impacting clients, merchants and customers. Required Experience, Skills and Abilities:· Meet the criteria as outlined above and/or have related customer support experience or the equivalent combination of education and experience.· Minimum two years of customer support experience with heavy inbound call volume.· Work schedule flexibility.· Ability to skillfully manage challenging customer situations.· Excellent listening skills.· Coachable with ability to improve performance based on feedback.· Proficient with Outlook, Word and Excel.· Strong ability to work in a team and independent environment.· Ability to consistently meet expectations in an ever-changing environment.· Effective problem identification skills solution oriented.· Professional written and verbal communication skills.· Highly motivated and enthusiastic.· Multiple languages a plus.Why you will love working at KHI · Competitive salary · Generous paid time off · Medical, dental, vision, FSA, Life/AD&D, long and short-term disability · 401K matching · Casual environment and dress · Employee referral program At KHI we believe: · in saying yes to unique and challenging requirements · empowered team members are creative team members · our products make the customer's day just a little bit better · work/life balance makes us all more effective KHI is an Equal Opportunity and Affirmative Action Employer. We welcome all veterans and disabled applicants. Individuals with disabilities will be provided reasonable accommodation to participate in the job application and/or interview process. Please contact *********************** to request an accommodation.
    $32k-40k yearly est. Easy Apply 60d+ ago
  • Customer Support Rep-1322459

    OLSA Resources

    Technical Support Representative Job In Overland Park, KS

    Duties may include maintaining ongoing relationships, providing support and resolving problems for customers. Assisting in studies to determine customer incentives and developing and preparing proposals for customer leads. Additional duties may include distributing mail, filing, faxing, copying, and processing forms, typing, preparing reports and auditing documents. Working knowledge of Microsoft Office (Word, Excel, Access) database systems and Adobe. Must be able to type ABOVE 50+ NET words per minute. Computer navigation must be ABOVE 85%+ net proficiency. Strong analytical, problem solving, basic research and time management skills. Detailed documentation and accurate records maintenance. Working knowledge of DOT regulations and OSHA regulations is preferred but not required. Hours: 11:30 am to 8:00 pm Additional Information
    $32k-40k yearly est. 60d+ ago
  • Technical Support Analyst

    Wellsky

    Technical Support Representative Job In Overland Park, KS

    WellSky is seeking an energetic and personable Technical Support Analyst in or willing to relocate to the Kansas City metro to join our Connected Networks team. As a Technical Support Analyst, you will provide application support to our clients, leveraging a variety of tools to troubleshoot and resolve application support issues. You will also work with Support Engineers, Solution Management, and other resources across the company in order to shape and drive forward the evolving vision for WellSky's Connected Networks. Our goal is to ensure that our clients feel supported and can focus on providing care to the populations they serve. A day in the life! You will be responsible for the following: Review, troubleshoot, and document escalated software operational issues and technical issues Assist Engineering and QA in identifying, debugging, testing, and resolving client-facing application issues Document SalesForce cases to accurately reflect complete investigation steps taken with resulting outcomes, next steps, and resolutions while including details of all client communications Escalate unresolved issues with thorough documentation as required, maintaining ownership of issue through resolution Ensure required response time and resolution times are met Perform other job duties as assigned Do you have what it takes? Required Experience: Bachelor's degree in a related field 2-4 years related work experience Ability to work as part of an on-call rotation Availability to work a Monday-Friday, 9am - 6pm CST schedule Do you stand above the rest? Preferred Experience: Experience engaging with customers Experience using analytical tools such as Excel or SQL Experience with HL7 Experience in healthcare support Additional job expectations applicable to this position include: Willingness to work additional or irregular hours as needed Working in accordance with corporate and organizational security policies and procedures Performing other responsibilities as assigned WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference. WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace. Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates. Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky: Excellent medical, dental, and vision benefits Mental health benefits through TelaDoc Prescription drug coverage Generous paid time off, plus 13 paid holidays Paid parental leave 100% vested 401(K) retirement plans Educational assistance up to $2500 per year
    $32k-52k yearly est. 13d ago
  • Technical Support Analyst

    Wellsky Corporation

    Technical Support Representative Job In Overland Park, KS

    WellSky is seeking an energetic and personable **Technical Support Analyst** in or willing to relocate to the Kansas City metro to join our Connected Networks team. As a Technical Support Analyst, you will provide application support to our clients, leveraging a variety of tools to troubleshoot and resolve application support issues. You will also work with Support Engineers, Solution Management, and other resources across the company in order to shape and drive forward the evolving vision for WellSky's Connected Networks. Our goal is to ensure that our clients feel supported and can focus on providing care to the populations they serve. *A day in the life!* **You will be responsible for the following:** * Review, troubleshoot, and document escalated software operational issues and technical issues * Assist Engineering and QA in identifying, debugging, testing, and resolving client-facing application issues * Document SalesForce cases to accurately reflect complete investigation steps taken with resulting outcomes, next steps, and resolutions while including details of all client communications * Escalate unresolved issues with thorough documentation as required, maintaining ownership of issue through resolution * Ensure required response time and resolution times are met * Perform other job duties as assigned **Required Experience:** * Bachelor's degree in a related field * 2-4 years related work experience * Ability to work as part of an on-call rotation * Availability to work a Monday-Friday, 9am - 6pm CST schedule **Preferred Experience:** * Experience engaging with customers * Experience using analytical tools such as Excel or SQL * Experience with HL7 * Experience in healthcare support Additional job expectations applicable to this position include: * Willingness to work additional or irregular hours as needed * Work ing in accordance with corporate and organizational security policies and procedures * Perform ing other responsibilities as assigned WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference. WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace. Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates. Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky: * Excellent medical, dental, and vision benefits * Mental health benefits through TelaDoc * Prescription drug coverage * Generous paid time off, plus 13 paid holidays * Paid parental leave * 100% vested 401(K) retirement plans * Educational assistance up to $2500 per year
    $32k-52k yearly est. 11d ago
  • Healthcare Providers Outreach Support Representative

    Quest Analytics

    Technical Support Representative Job In Overland Park, KS

    Your Quest: Help make a big difference in healthcare access At Quest Analytics our team members can fulfill their quest to work in an innovative, collaborative, challenging and flexible environment supportive of personal growth every day. The team is driven to make healthcare more accessible for all Americans. We are seeking a dedicated and customer-focused Outreach Support Representative to join our team. The Outreach Support Representative will play a pivotal role in providing exceptional support to healthcare practices and practitioners utilizing our Outreach services. The primary responsibility of this role is to handle incoming calls, emails, and inquiries, and to ensure the successful triage, escalation, and resolution of issues related to Outreach, sponsorship, data updates, exclusions, and the provider portal. #LI-Remote What you'll do: * Serve as the primary point of contact for healthcare practices and practitioners, addressing inquiries, issues, and concerns via phone, emails, and the Salesforce Service Console * Assign appropriate case details and use email Macros to efficiently respond to inquiries * Triage and escalate cases, opening investigative tickets and ensuring timely resolution * Update data using Quest Analytics Portal, adhering to data governance policies * Provide expert assistance for portal end-user data validation * Identify opportunities for portal improvements and communicate insights to internal teams * Manage cases requiring data merges and splits per established procedures * Develop and implement macros and email templates in Salesforce as needed * Participate in internal application User Acceptance Testing for new features * Represent Quest Analytics positively in all interactions * Engage in training and mentoring programs as required * Uphold Quest Analytics Values and contribute to a positive company culture * Perform additional duties assigned by the supervisor What it requires: * Bachelor's degree in Business or related field preferred * Minimum of 2 years of Call Center Customer Support experience with health insurance, healthcare data management, or healthcare software company * 2 or more years of work experience with Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.). * Knowledge of Salesforce Service Center and Talkdesk/Zoom contact center is a plus * Ability to work with healthcare practice office staff and healthcare practitioners to understand needs and identify appropriate solutions * Superior communication, interpersonal, and telephone skills * Exceptional ability to prioritize multiple demands in a fast-paced and dynamic environment * Excellent troubleshooting, listening, and problem-solving skills * Customer-focused with a positive attitude * Strong team player who thrives in a collaborative environment What you'll appreciate: * Workplace flexibility - you choose between remote, hybrid or in-office. * Company paid employee medical, dental and vision * Competitive salary and success sharing bonus * Flexible vacation with no cap, plus sick time and holidays * An entrepreneurial culture that won't limit you to a job description * Being listened to, valued, appreciated -- and having your contributions rewarded * Enjoying your work each day with a great group of people Apply TODAY! careers.questanalytics.com About Quest Analytics For more than 30 years, we've been improving provider network management one groundbreaking innovation at a time. 95% of America's health plans use our tools, including the eight largest in the nation. Achieve your personal quest to build a great career here. Visa sponsorship is not available at this time. Quest Analytics provides equal employment opportunities to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence ********************* NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly. We are not currently working with additional outside agencies at this time.
    $32k-39k yearly est. 33d ago
  • IT Security Intern - Summer 2025

    The Scoular Company 4.8company rating

    Technical Support Representative Job In Overland Park, KS

    At Scoular, we are dedicated to developing young talent to support our customers and partners around the world. Scoular interns gain real life experiences while learning the ins and outs of our businesses and solutions. During the 11-week program, interns create a true impact on our business by gaining hands-on experience in the field of business development, immersing themselves with our culture and working alongside team members. **Who you are:** * Currently pursuing a bachelor's degree * Curious and eager to learn - you don't need to be a technology major to apply for this internship * Interested in mastering current and learning emerging technologies * A proven leader with experience leading in clubs, athletics, projects, or student government * Active in the community giving back on campus, your hometown, or on a global scale * Innovative, original, and creative in thinking; comfortable introducing new ideas * Self-driven with an entrepreneurial mindset * Quick to identify a problem and find the best solution **What you will do:** Scoular's IT Internship challenges you to focus on business enablement and ensuring we continue to evolve and modernize our technology. Throughout the internship, you will have the opportunity to: * Assist in business analysis to identify and recommend opportunities for improving efficiency, effectiveness, and process capabilities * Design, develop and implement systems that achieve a set of goals * Research emerging technologies, trends, and benchmark data to make recommendations to improve customer experience, architecture, processes, and tools * Own and manage a project throughout the summer and present your experience, learning and recommendations to key leaders Scoular is an employee-owned $8B agribusiness leading the way since 1892. We buy, sell, store, handle and process grain and ingredients by leveraging our global networks and expertise in international trade and transportation. Employing more 1,400 people in over 100 offices and facilities in North America and Asia, we provide safe, innovative and reliable solutions to farmers, grain processors, renewable energy producers, and manufacturers of food, animal feed, aquafeed and pet food. Our deep involvement in the global agricultural supply chain gives us the ability to quickly assess market needs and identify opportunities for growth and innovation. **Program Perks:** * Summer housing assistance: we want to match you with the best internship for you, and don't want location to be a barrier * Travel to HQ: join us to kick off and wrap up your internship, in person, at our HQ in Omaha, NE * Get the big picture view of Scoular throughout the summer with our Food for Thought Learning Series featuring leaders across our organization **After the Internship:** Scoular Pathways Program is a two-year development program that immerses new graduates in broad-based, accelerated learning, developed to drive profitability through diverse experiences, active networking, and ongoing education. Throughout the two-year program, the participants will meet five times in-person at our headquarter location to network, hear from leaders in our organization and learn more about Scoular and the industry. At the end of the program, participants will have a deep understanding of Scoular's business and how to own what's possible.
    $31k-40k yearly est. 12d ago
  • Information Technology Registered Apprenticeshi... Apprenticeship · Overland Park, KS · Hybrid Remote

    Snapit Solutions™, LLC

    Technical Support Representative Job In Overland Park, KS

    See our **Vendors** Teamtailor Apprenticeship · Overland Park, KS · Hybrid Remote **Information Technology Registered Apprenticeship Interest Form** **Transformative pathway to start your career in Technology.** - Your application is the gateway to launching a Tech Career in the IT field. Please ensure it is filled out in detail, helping us gain a deeper understanding of who you are and how we can potentially connect you with employer sponsors. - A Talent Advisor will contact you. - SnapIT will work in collaboration with workforce development agency's to connect you with employer Registered Apprenticeship sponsors so you can learn while you earn. **Workplace & Culture** SnapIT Solutions has a fast paced but startup culture with a supportive environment. Our employees are challenged to do the best they can to sharpen the skills and given opportunity to be trained and grow on the job. Every new hire is paired with a senior technology expert in the area and mentored on the job for quick learning curve. Apprenticeship · Overland Park, KS · Hybrid Remote **Information Technology Registered Apprenticeship Interest Form** **Transformative pathway to start your career in Technology.** * - You visit our Career Site (you being a “Visitor”) - You connect with us via our Career Site, to create a profile with us and receive information about current or future vacancies with us (you being a “Connecting Candidate”) - You apply for a position with us, via our Career Site or a third party service (you being an ”Applying Candidate”) - We collect information about you from other parties, sites and services, since we believe your profile is of interest for our current or future vacancies (you being a “Sourced Candidate”) - We receive information about you from our employees or partners, since they believe your profile is of interest for our current or future vacancies (you being a “Referred Candidate”) - We receive information about you from a Candidate, who lists you as their reference (you being a “Reference”). **Privacy policy for the SnapIT Solutions employer branding and recruitment** Date of publication: 07-06-2024 We at SnapIT Solutions manage our employer branding and recruitment process through our (the “Career Site”), and by using a related applicant tracking system. In this privacy policy, we explain how we process your personal data if: This privacy policy also describes what rights you have when we process your personal data, and how you can exercise these rights. When we use the term “Candidate” in this privacy policy, we are referring to each of Connecting Candidates; Applying Candidates; Sourced Candidates; and Referred Candidates, unless it's stated otherwise. **1. About processing of personal data** Personal data is all information that can be directly or indirectly linked to a living, physical person. Examples of personal data are: name, e-mail address, telephone number and IP address. Processing of personal data is any automated use of personal data - such as collecting, creating, analyzing, sharing, and deleting personal data. There are laws and regulations on how companies may process personal data, so-called data protection laws. Different data protection laws apply to different types of use of personal data, and in different parts of the world. An example of a data protection law that is relevant for our use of your personal data, as described in this privacy policy, is the EU Data Protection Regulation (2016/679, “GDPR”). Most obligations under the GDPR apply to the so-called data controller. A data controller is the entity that decides for which purposes personal data will be processed, and how the processing will be executed. The data controller can use a so-called data processor. A data processor is an entity that is only allowed to process personal data as instructed by the data controller, and may not use the personal data for its own purposes. We are the data controller when we process your personal data as described in this Privacy policy. **All individuals** * **Device information** - If you visit our Career Site, we will collect information about your device, such as IP address, browser type and version, session behaviour, traffic source, screen resolution, preferred language, geographic location, operating system and device settings/usage. * **Technical and statistical data** - If you visit our Career Site, we will collect technical and statistical data about your use of the site, such as information about which URLs you visit, and your activity on the site. * **Communications data** - We will collect and store your communication with us, including the information you provided in the communication. This may include the content of emails, video recordings, messages on social media, the information you add to your account with us, surveys, etc. * **Contact details** - Such as your name, email address, telephone number and physical address. **Candidates** * **Data from interviews, assessments and other information from the recruitment process** - Such as notes from interviews with you, assessments and tests made, salary requirements. * **Information in your application** - Such as your CV, cover letter, work samples, references, letters of recommendation and education. * **Information in your public profile** - Meaning the information we collect about you from public sources related to your professional experience, such as LinkedIn or the website of your current employer. * **Information provided by references** - Meaning the information we receive from our employees or partners who refer you to us, or by the persons you have listed as your references. **All individuals** * **From the Career Site.** If you visit our Career Site, we collect technical and statistical information about how you use the Career Site, and information from your device. * **Directly from you.** Most of the information we process about you, we receive directly from you, for example when you apply for a position with us or connect with us. You can always choose not to provide us with certain information. However, some personal data is necessary in order for us to process your application or provide you the information you request to get from us. **References** * **From the person for whom you are a reference.** If a Candidate lists you as their reference, we will collect your contact details from the candidate to be able to contact you. **Candidates** * **From public sources.** We may collect personal data about you from public sources, such as LinkedIn or the website of your current employer. * **From our references.** We may receive information about you from our employees or partners (such as recruitment service providers), when they believe your profile is of interest for our current or future vacancies. * **From your references.** If you provide us with references, we may collect information about you from them. * **Data we create ourselves or in cooperation with you.** Information about your application and profile is usually created by us, or by us in cooperation with you, during the recruitment process. This may for example include notes from interviews with you, assessments and tests made. **Protect and enforce our rights, interests and the interests of others, for example in connection with legal claims.** Affected individuals: The individual(s) affected by the legal issue - this may include persons from all categories of individuals listed above. Categories of personal data used: All the categories of personal data listed above can be used for this purpose. **Share your personal data with other recipients, for the purposes mentioned in Section 5 below.** Affected individuals: Varies depending on the purpose of the sharing, see Section 5 below. Categories of personal data used: All the categories
    $30k-53k yearly est. 5d ago
  • IT Analyst Internship- Summer 2025

    Lockton Companies Inc. 4.5company rating

    Technical Support Representative Job In Overland Park, KS

    Bag IconIntern Profile Icon 2401TS IT Analyst Internship- Summer 2025 Bag IconIntern Profile Icon 2401TS ** Lockton Affinity, LLC in Overland Park, KS is seeking a highly motivated and talented individual to participate in our Summer Internship Program. This 8 -week program will allow the right candidate to explore how technology disciplines support the Lockton business. The program is a hands-on experience where interns will gain insight into Lockton Affinity's core IT functions such as Project Management and Development with a focus on PMO roles such as Business Analyst and Quality Assurance Analyst. At Lockton, information technology is seen as a major contributor to delivering exceptional business results. We are looking for candidates who possess a positive attitude and who are tenacious about overcoming obstacles encountered. **Job type** Internship/ Placement Role Responsibility Icon**Your Responsibilities** * Successful candidates should have a solid track record in both academic and extracurricular activities such as sports, student government, clubs, or work. * Demonstrated leadership potential is preferred. * Excellent interpersonal and communication skills is required. * Effective organization and time management skills. * Proficient using Microsoft 365 Products. * Ability to comply with all company policies and procedures. * Legally able to work in the United States. Qualification Icon**Qualifications** * Must be familiar with basic everyday technology such as smart phones, laptops, internet applications, and collaboration software such as Teams, Zoom, Slack, etc. * A quick learner who can understand complex technical and business topics is desired. * Some understanding of what future IT roles the candidate would like to pursue. * An intellectually curious mind will be important to success. * Enjoys a freewheeling, collegial work environment, comfortable with sharing their ideas in a group setting. * Ability to attend company, department, and team meetings as required. * Ability to efficiently organize work and manage time to meet agreed to timelines. **How We Will Support You** At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it. We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing. ** Manage Consent Preferences** Always Active
    $30k-39k yearly est. 16d ago

Learn More About Technical Support Representative Jobs

How much does a Technical Support Representative earn in Overland Park, KS?

The average technical support representative in Overland Park, KS earns between $28,000 and $43,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average Technical Support Representative Salary In Overland Park, KS

$35,000

What are the biggest employers of Technical Support Representatives in Overland Park, KS?

The biggest employers of Technical Support Representatives in Overland Park, KS are:
  1. Concentrix
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