Desktop Support Technician
Technical support representative job in Philadelphia, PA
Title: Desktop Support
Duration: 6 month contract
Desired Skills & Experience
2yrs+ Desktop / IT Support experience
Hardware/Software troubleshooting
Mobile device support
Reliable transportation and active DL
Job Description:
This position requires a high level of reliability and professionalism as you will be interfacing with doctors, clinical support staff, and could be working in areas shared with patients. The ideal candidate posses expertise with “white glove support”, ability to troubleshoot/resolve issues related to hardware and software, and ability to support mobile devices.
Compensation:
$20-22/hour
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
IT Specialist
Technical support representative job in Telford, PA
re SAWN TIMBER co. is a privately-held, leading supplier of premium wood products, serving both commercial and residential markets. Our dedication to quality, customer satisfaction, and sustainable practices makes us a trusted partner in the building materials industry. As we continue to grow, we are seeking an experienced and detail-oriented Assistant Controller to join our finance team.
Our IT team supports a growing workforce of 75+ employees across manufacturing, design, and sales. We manage a modern tech stack that includes Microsoft 365, SharePoint, Monday.com, Make.com, QuickBooks, and HubSpot, and we're continuing to build internal systems that enhance collaboration, productivity, and data visibility.
Key Responsibilities:
User Support & Training
Provide Tier 1-2 support for employees across hardware, software, and cloud tools (Microsoft 365, SharePoint, Monday.com, QuickBooks, HubSpot).
Set up and decommission user accounts, devices, and permissions.
Develop and deliver short training sessions or documentation to help staff work smarter with company tools.
Systems & Network Administration
Maintain and monitor endpoints, user access, and licenses across Microsoft 365.
Assist with network and Wi-Fi management, including troubleshooting connectivity issues.
Oversee device inventory and assist in procurement and deployment.
Automation & Process Improvement
Support automation workflows in Make.com and Monday.com to connect systems and reduce manual work.
Help document and optimize key processes - onboarding, IT request handling, and data sync between systems.
Identify and implement simple technical solutions that improve efficiency and data accuracy.
Security & Compliance
Collaborate with IT leadership and cybersecurity partners to uphold security best practices.
Assist with compliance tasks, backup monitoring, and access reviews.
REQUIREMENTS:
2-4 years of IT support or systems administration experience.
Strong working knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive, Teams).
Familiarity with process automation tools (Make.com or similar).
Understanding of basic networking, hardware setup, and device management.
Excellent troubleshooting skills and a people-first mindset.
PREFERRED SKILLS
Experience with Monday.com, HubSpot, or QuickBooks.
Familiarity with small-business IT environments (50-150 users).
Interest in IT process design, automation, and user education.
IT Support Specialist
Technical support representative job in Philadelphia, PA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: IT Support Specialist
Location: Philadelphia, PA
Duration: 12+ Months
They will be responsible for taking inbound and outbound calls
They are migrating from hex to o365
Taking control of screen helping them with queries. WebEx.
Interpersonal and strong communication skills Written as well they will contact vendors directly
Exemplary customer service experience
Adaptability to change - This project enhances every time for making better user experience for customer.
Will work with Ticketing system.
Previous Email migration project will work.
Call centre exp. plus
Remedy experience will be ideal
Additional Information
For more information, Please contact
Pankhuri Razada
Associate Recruiter
Artech information Systems LLC
360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960
************
[email protected]
Automotive Technical Service Representative (Techline)
Technical support representative job in Camden, NJ
Join our team as a Technical Service Representative for Techline, where you'll play a pivotal role in supporting retailer technicians by providing expert guidance through the Technical Help Line. You'll leverage your hands-on experience, research skills, and sound judgment to recommend effective repairs for customer, retailer, and fleet vehicles. You'll also contribute to enhancing the customer experience by creating or updating North Star cases and collaborating with departments like Customer Advocacy, Parts Information Coordinators, Claims, and more. This role offers opportunities to tackle special projects, grow your expertise, and make a meaningful impact on our technical support operations.
LOCATIONS
This position can be based at any of the following locations:
Pennsauken, NJ (Corporate Headquarters)
Huntersville, NC (ATC-Charlotte)
Dublin, Ohio (ATC-Columbus)
Bloomington, MN (ATC-Minneapolis)
Aurora, CO (ATC-Denver)
RESPONSIBILITIES
Provides technical assistance to retailer technicians to aid in the repair of customer conditions. Ensures that all cases are properly documented in North Star, including diagnosis, suggestions, troubleshooting, and final repairs.
Oversees resolution of priority and difficult issues as they relate to repair and troubleshooting of the Subaru product. Leverages resources and hands-on experience to identify and provide recommendations and rational course of action to retailer staff.
Collects information and data then applies professional understanding, knowledge, and judgement to determine the correct course of action. May guide a retailer on a course of action that could have potentially significant repair costs.
Follows up on their open/pending cases to ensure repairs have been completed.
Ensures that assigned special projects are completed in a timely manner.
Determines which cases should be escalated to the District Service Quality Manager (DSQM) or District Parts & Service Managers (DPSM) when additional information has not been supplied, the vehicle has been in two (2) times or more or is ten (10) days out of service for the condition presented by the customer with the goal of improving customer retention and satisfaction.
Stays current on latest conditions/repair suggestions, troubleshooting and diagnostic information through regular communication with teammates and other departments. Shares new information with the team.
ADDITIONAL RESPONSIBILITIES
Analyzes Subaru Select Monitor data files to identify problems. If necessary, works with North American Subaru, Inc. (NASI) to a resolution unless it is determined it is a normal operating characteristic.
Participates in bi-weekly meetings with the other Technical Service Representatives to review new or updated information provided by Field Quality Assurance (FQA) or NASI. Presents an overview of interesting, difficult, or upcoming issues being reported by the retailers.
Responsible for continued learning and improvement of skills through instructor-led and web-based training classes and required to maintain Automotive Service Excellence (ASE) Certification.
SKILLS AND ABILITIES
Ability to multi-task.
Strong conflict resolution and creative thinking skills.
Strong organizational and time management skills.
Strong background in hands-on automotive repair and diagnosis.
Ability to work in a team environment with varying shifts.
Excellent verbal and written communication skills and the ability to communicate to all levels of internal and external contacts.
Ability to develop a course of action and communicate to retailer staff via phone or email.
EDUCATION/EXPERIENCE: AA/AS with 4-6 years of relevant experience; must be a Subaru Master Technician
CERTIFICATION/LICENSE REQUIREMENTS: Automotive ASE Certifications A1-8, L-1, L-3
BENEFITS PACKAGE includes:
37.5-hour work week
Hybrid work schedule once approved [company-wide remote days are Wednesdays and Fridays]
Affordable and good quality Medical, Dental, Vision effective day 1
Pension, Profit Sharing, and 401K Match
15 vacation days, 9 company holidays, 5 floating holidays, and 5 sick days
Tuition Reimbursement Program (up to $15,000 a year)
Vehicle Discount Programs
JOB GRADE: P1
FLSA STATUS: Nonexempt
SALARY RANGE: The recruiting base salary range for this full-time position is $65000 - $76000. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training.
Auto-ApplyTechnical Support Specialist
Technical support representative job in Philadelphia, PA
The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.
Job Description
The Technical Support Specialist works as part of a highly collaborative group that's responsible for installation, configuration, and management of desktop and laptop computer systems. In addition to providing desktop support, you will participate in projects such as our ongoing Active Directory migration and multi-factor authentication rollout that require the Technical Support Specialist to learn new technologies and provide support for the creation of new processes for the team. The Technical Support Specialist will report to the Water Information Center Manager. This is a great opportunity for someone looking to increase their technical knowledge and abilities while at the same time using that knowledge to positively impact services for Philadelphia residents.
Essential Functions
Customer Relations:
Provide 1st tier support to customers
Answer help desk calls and create tickets in incident tracking system documenting support requests
Resolve assigned support tickets while keeping end user informed of the status of their request
Provide support to remote facilities using both remote tools and traveling to various facilities
Respond to end user inquiries by phone\email\chat
Create clear and detailed documentation
Explain technical issues to end users
Technical:
Troubleshoot issues with Windows operating systems, printers, and installed software
Configure laptops and desktops by installing operating system and updating needed drivers and firmware
Create and deploy images for laptops and desktops
Install software
Determine technical issues to escalate to tier 2 & tier 3 to support customers
Competencies, Knowledge, Skills and Abilities
Skills:
A+ Certification
Ability to work independently and as a team member
Excellent communication skills to translate technical language to non-technical personnel and customers
Excellent customer service skills
Excellent time-management skills
Ability to meet multiple competing deadlines
Ability to overcome obstacles to customer solutions to satisfy customers
Ability to quickly learn new technologies
Knowledge Of:
MS Office and other PC software
Adobe Acrobat
Web Browsers (Chrome, IE, Firefox)
Windows desktop operating systems
Software licensing
Printers
Remote Desktop
VPN Software
Qualifications
High School Diploma or GED
Knowledge of PC hardware & A+ certification
Minimum 2 years of experience in a Desktop Support role
Must have a valid PA Driver's License and the ability to lift 50 lbs.
NOTE: Microsoft Certified Professional (MCP) Certification (Windows 10) or an associate degree in Information Technology or Computer Technology can be substituted for any of the above experience
Additional Information
Salary Range: $45,000 - $59,000
Did you know?
● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
● We offer Comprehensive health coverage for employees and their eligible dependents
● Our wellness program offers eligibility into the discounted medical plan
● Employees receive paid vacation, sick leave, and holidays
● Generous retirement savings options are available
*The successful candidate must be a city of Philadelphia resident within six months of hire
Please note that effective September 1, 2021, the City of Philadelphia is requiring all new employees to
present proof of vaccination against COVID-19.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race,
ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website:
******************************************************
Information Technology Support Technician II
Technical support representative job in Chester, PA
Please note that we are
not
currently accepting resumes or additional support from talent agencies or third-party sources. Any resumes received from these sources will be considered unsolicited.
We value integrity and clear communication with our partners, and appreciate your understanding in this matter.
The role, at a glance:
Biamp is seeking a talented, self-motivated IT Support Technician II who can take ownership and be the face of the IT department for our Chester location. While you will be the sole IT professional on-site, you are a crucial and integrated member of our collaborative global IT team headquartered in Beaverton, OR.
How you'll contribute:
Serve as the primary IT partner for our Chester site, building strong relationships with local management and end-users to understand their unique needs and challenges
Provide exceptional IT support to about 100 local users, resolving issues with hardware, software, and applications with a friendly and professional demeanor
Lead the local implementation of corporate IT initiatives, acting as the "boots on the ground" to ensure seamless execution in partnership with the global team.
Administer and maintain on-site IT infrastructure, including Windows Servers, and networking equipment
Create and maintain clear documentation for site-specific procedures, assets, and resolutions.
The Ideal Candidate Is:
A Natural Owner: You thrive in an autonomous environment and take initiative. You see a problem and feel a deep sense of responsibility to solve it.
Customer-Focused: You have a genuine desire to help people and possess the patience and empathy to support users with varying levels of technical skill.
A Proactive Problem-Solver: You don't just wait for tickets to come in; you look for patterns, anticipate needs, and recommend solutions to prevent problems before they start.
A successful candidate should have:
Minimum of 2+ years in an IT administration role, with a proven track record of supporting a diverse user base.
Proficiency in Windows Server administration (Active Directory, DNS, DHCP, Group Policy, File/Print services).
Proficient in Microsoft 365 ecosystem (Entra, Teams, Exchange Online, SharePoint, Intune) and Windows 10/11 environments.
Experience with endpoint management, software deployment, and patch management.
Associates degree in a related field or equivalent practical experience
Work Environment:
Ability to at times lift up to 25 pounds.
Stand or sit for long periods. Bend, stoop, maneuver through the facility as needed
Ability to travel up to 10% of the time
Benefits and Perks:
Medical, Dental, and Vision
PTO and paid holidays
401(k) + matching
Employer-paid base life insurance, short, and long-term disability
Health savings accounts (with Biamp contribution) and flexible spending accounts
Tuition reimbursement
Discretionary company achievement bonus
Who is Biamp?
We make the world's most extraordinary audio and video solutions. For over 40 years, Biamp has created and innovated professional audiovisual solutions that enable great communication. From the smallest of rooms to the largest of venues, we empower true human connection in every space.
As we grow to meet our customers' needs and evolve to address the challenges of tomorrow, one guiding principle remains the same:
Biamp connects people through extraordinary audiovisual experiences.
About our company:
At Biamp, we believe the employment relationship should be reciprocal. We want you to love your job, and we want your expertise and knowledge to help drive our business forward. We champion a supportive and dynamic environment filled with passionate people who choose continuous improvement over perfection. We insist on clear, explicit decision making, believe in taking calculated risks, and celebrate tough decision even when they don't succeed. We look for people who desire the best from themselves and encourage the same from their coworkers. Our commitment to one another and to the common goal is the most consistent reliable path to recurring success for all of us.
Auto-ApplyIT Support Technician
Technical support representative job in Trevose, PA
The Faulkner Automotive Group is looking for an enthusiastic, self-motivated IT Support Technician to join our team! Faulkner is a place you can establish a career and grow with the organization. We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards.
IT Support Technician Benefits, include:
- Top-tier benefits: Medical, Dental and Vision
- 401k with company match
- Paid time off & paid holidays
- Employee discounts
- Employee referral bonuses
- Annual reviews and merit increases
As an IT Support Technician, you will support multiple sites throughout Trevose, Doylestown and Bethlehem, Pennsylvania. The IT Support Technician will be responsible for day-to-day operations and troubleshooting multiple sites both remote and on-site. Duties will require traveling on-site to locations to perform certain tasks. Environment is MS Windows based with varying mobile technologies site to site.
IT Support Technician Requirements
- Valid driver's license
- Some relevant IT support experience
- Ability to troubleshoot and support technical issues both remotely and on-site
- Strong diagnostic and problem-solving skills
- Network component familiarization/connectivity
- Wireless (Ruckus) experience a plus
About Faulkner
The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and Southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 30 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country.
Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.
Auto-ApplyDirect Support Tech
Technical support representative job in Camden, NJ
The Respite Technician will assist the clients with daily living activities in the client's home. Our Respite Technicians are dedicated and compassionate. This opportunity is a Part Time position with the opportunity for Full Time.
Who we are:
Neuropath Behavioral Healthcare provides Comprehensive Youth and Family Support Services to primary caregivers of children and teens with Developmental and Intellectual Disabilities, an opportunity for rest and relief, while engaging youth in therapeutic age -appropriate activities.
Duties/Responsibilities:
• Provides one -on -one care to youth and young adults when primary care giver is not available.
• Ensure the safety and well -being of the client.
• Gives simple emotional and psychological support to the client and other members of the household and establishes a relationship with client and family
• Aids with daily living, including personal care such as ambulation and personal hygiene assistance. Prepares and maintains records of client progress and services performed, reporting changes in client condition to manager or supervisor.
• Actively promotes client's mental alertness through involvement in activities of interest
• Performs housekeeping duties such as cooking, cleaning, washing clothes and dishes, and running errands. Cares for individuals and families during periods of incapacitation, family disruption, and convalescence; providing companionship, personal care, and help in adjusting to new lifestyles.
• Instructs or advises clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care.
• Attends in -service training as required by regulation
• Adheres to all Agency administrative and clinical policies and procedure
• Participates in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
Requirements Skills/Abilities:
• Must possess a strong service orientation, including active listening, critical thinking skills, and close monitoring of clients.
• Minimum of three references required
• Must have an automobile and a valid driver's license
• Must have proof of car insurance
• Pass a criminal background check including fingerprinting
Education and Experience:
• High school diploma or equivalent required.
• More than two years or experience preferred.
Physical :
• Prolonged periods of standing, bending and lifting.
• Must be able to lift up to 50 pounds at times.
IT Support Specialist
Technical support representative job in King of Prussia, PA
Connection has a fantastic opportunity for an IT Support Specialist in King of Prussia, PA. This is a hybrid position and offers benefits.
Responsibilities
Provide L1/L2 end-user and service desk support, including password resets, device setup, and O365/Entra ID troubleshooting.
Manage and maintain endpoints through Intune and patch management across Windows and Mac systems.
Support M365 applications (Exchange, SharePoint, Teams) and collaboration tools such as Jira and Confluence.
Perform local network troubleshooting, including Wi-Fi connectivity, LAN checks, cabling, and printer/device reachability.
Set up and maintain AV meeting equipment, ensuring reliable operation for in-person and hybrid meetings.
Conduct on-site onboarding for new employees, including workstation and account setup and IT orientation.
Provision and manage small hardware and accessories (e.g., keyboards, mice, headsets, docking stations).
Maintain accurate documentation of incidents, changes, resolutions, and escalations.
Min USD $34.00/Hr. Max USD $39.00/Hr. Qualifications
4+ years of hands-on IT support experience.
Strong background in end-user support and service desk operations (Tier 1/Tier 2).
Experience with Intune, O365/Entra ID, Windows/Mac systems, and M365 applications.
Working knowledge of network fundamentals, Wi-Fi, and AV support.
Excellent troubleshooting, communication, and customer service skills.
Ability to work independently, prioritize tasks, and collaborate in a team-oriented environment.
Auto-ApplyComputer Field Technician
Technical support representative job in Trenton, NJ
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Information Technology Professional
Technical support representative job in Philadelphia, PA
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
Information Technology
Technical support representative job in Philadelphia, PA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyOnsite Support Technician
Technical support representative job in West Chester, PA
Must Have Technical/Functional Skills 1. Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently. 2. Communication: Excellent verbal and written communication skills to interact effectively with users and team members.
3. Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous.
4. AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams.
5. Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial.
6. Customer Service Skills: Strong customer service orientation to provide a positive user experience.
7. Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort.
Roles & Responsibilities
1. Technical Support: Provide technical assistance to users experiencing hardware and software issues.
2. Installation and Configuration: Install, configure, and maintain desktop hardware, software, and peripheral devices.
3. Troubleshooting: Diagnose and resolve technical problems related to desktop systems, applications, and network connectivity.
4. User Training: Train users on new technologies and provide guidance on best practices.
5. Documentation: Maintain detailed records of technical issues and solutions, and update documentation as needed.
6. Collaboration: Work closely with other IT teams to resolve complex issues.
7. Conference Room Support: Set up and maintain audiovisual (AV) equipment in conference rooms. Ensure all equipment is functioning properly before meetings and provide on-the-spot technical support during meetings.
8. iOS Device Support: Managing iOS devices, including familiarity with Mobile Device Management (MDM) solutions.
Salary Range: $60,000 - $65,000 a Year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SP1
IT Support Specialist (US)
Technical support representative job in Mount Laurel, NJ
Hours: 40 Pay Details: 86,840 - 130,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Technology Solutions
Job Description:
The IT Support Specialist provides expert advice and leads in system / applications planning, performance, availability, integration, operations and/or release / deployment management.
Depth & Scope:
* Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of operational support / solutions
* Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions and is relied upon to coach/ educate others
* Assignments are highly complex and multifaceted
* May monitor, coach/ educate a small team of IT professionals
* Acts as a key resource in the exchange of technical information for project teams, the business and/or outside vendors
* Generally reports to a Senior Manager or Executive
Education & Experience:
* Undergraduate degree or Technical Certificate
* Graduate degree, preferred
* 7+ years relevant experience
* Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of operational support / solutions
* Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions and is relied upon to coach/ educate others
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Preferred Qualifications:
* 5+ years of Cloud/SaaS, Java programming, Monitoring tools/Logs monitoring (Dynatrace, Splunk, Datadog), Oracle DB, Job Scheduling (Autosys), API, Linux OS (server), Java Virtual Machine, ServiceNow, Jira, Networking, Identity Federation (PingFed, Entra ID)
* 3+ years Core & Commercial Banking (general knowledge on how accounts work, service charging, interest rates)
* 5+ years of demonstrated experience in application support, research and analysis, administration, performance availability monitoring and management for own area.
* 3+ Years of Salesforce application experience related to Commercial Banking
* 5 + Years of Vendor Management experience
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyIT Technician II
Technical support representative job in Langhorne, PA
Job Details Langhorne, PA Full Time 2 Year Degree $55000.00 - $60000.00 Salary/year Up to 25% Day Information TechnologyDescription
Join us at Delta Community Supports, Inc. (“Delta”), where every day brings the opportunity to make a difference in the lives of others! As leading provider of support services for individuals with intellectual and developmental disabilities, we're on a mission to empower and enrich the lives of those we serve. Are you passionate about fostering independence, promoting inclusion, and creating meaningful connections? If so, come be a part of our dynamic team where innovation, compassion, and dedication drive our every endeavor. Embark on a rewarding career journey with Delta Community Supports, Inc., and help us shape a brighter future for all!
Delta Community Supports, Inc. is seeking an organized and efficient Help Desk Technician - Level 2 for our Information Technology Department. Must have with excellent communication skills, strong analytical and problem solving skills and resilient customer service and collaboration skills. Responsible for maintaining, configuring, and troubleshooting hardware, software, and network systems. Provides Tier II support to end-users, assists with IT projects, documentation, and ensures compliance with IT policies and cybersecurity standards. Supports multiple locations in PA and NJ as needed.
Key Responsibilities:
Respond to and resolve end-user help desk tickets.
Assist with IT projects, asset management, and documentation.
Perform routine maintenance, setups, and configurations of hardware/software.
Support Microsoft OS, Office Suite, antivirus/malware software, PCs, laptops, and network devices.
Escalate complex issues to Systems Administrator or CIO.
Conduct user training and develop procedural documentation.
Travel between offices and facilities as required.
Qualifications
Bachelor's/Associates Degree in IT or a related field
Valid driver's license in the state of residence
Two (2) to Five (5) years in an IT or technology-related field; appropriate additional experience may be considered in place of the educational requirements
Benefits
401 (k) Match program, with a generous match of 3%.
Comprehensive healthcare coverage, including medical, dental, and vision insurance plans.
Company-paid life Insurance coverage for full-time employees
Voluntary supplemental Insurance options for additional coverage.
Company paid holidays, sick time, and vacation time.
Employee Assistance Program (EAP) provides eligible employees with confidential counseling, support services, and resources to enhance well-being and maintain work-life balance.
Professional development and internal advancement opportunities.
Please note that participation in the listed benefits is contingent upon eligibility criteria.
EOE M/F/D/V
IT - Innovation Intern- Summer 2026
Technical support representative job in Trenton, NJ
Consider joining NJM's 2026 Paid Summer Intern Program! This is a robust program that includes:
Lunch with our leaders.
Meaningful work where you are a contributor and collaborator.
Team Intern Project: Researching and presenting a business question to our top leaders.
Leader Presentations: Insurance Industry, Key Departments and how they work and more.
Informational interviews in areas you want to learn more about.
Intern Fun:
Night at the Trenton Thunder Game
Volunteer activities to give back to the community in which we serve.
Networking events
Game days
Here is what our interns said about us!
John: “NJM is a place to learn and grow. The community is truly special.”
Kyle: “I cannot recommend this internship enough to other students! The SIU internship has become a cornerstone of my professional and academic development and has laid a foundation for my future endeavors.”
Maggie: “People are here to help, and we are here to learn.”
Joe: "I truly cannot imagine having interned at someplace other than NJM over the past year. I consider myself so extremely lucky to have had this excellent opportunity!"
Overview:
NJM Insurance Group is accepting applications for our Summer 2026 Internship Program. The Innovation Intern will support the Innovation & Technology team in developing proof-of-concept (POC) solutions and improving IT and business operations using AI, automation, and cloud technologies. This individual will collaborate with developers and business analyst to prototype, and validate solutions that enhance efficiency, decision-making, and customer experiences.
Job Responsibilities:
Assist in building and testing AI and automation POCs to streamline business and IT operations.
Develop scripts, APIs, or process automations to demonstrate value and feasibility.
Support data analysis, reporting, and visualization related to innovation initiatives.
Participate in innovation workshops, agile sprints, and demos.
Document findings, workflows, and architecture for knowledge transfer and scaling.
Required Qualifications & Experience:
Minimum of a cumulative 3.0 GPA (3.5 or above is preferred)
Rising senior or junior pursuing a Bachelor's degree in Computer Science, IT or equivalent
Good programming knowledge in Python and JavaScript.
Familiarity with cloud computing platforms (Azure, AWS, or GCP).
Understanding of REST APIs, data integration, and basic automation concepts.
The IT Innovation Intern position can pay $21-$25.
Starting Rate: $21
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
Auto-ApplyDesktop Support Specialist
Technical support representative job in Doylestown, PA
We are seeking a ‘jack of all trades' to support our client's various outpatient sites near Doylestown PA 18901. This position requires a high level of reliability and professionalism as you will be interfacing with doctors, clinical support staff, and working in areas shared with patients. The ideal candidate possesses expertise with “white glove support”, ability to troubleshoot/resolve issues related to hardware and software, and ability to support mobile devices.
Must Haves
2yrs+ Desktop / IT Support experience
Hardware/Software troubleshooting
Mobile device support
Strong communication skills
Reliable transportation and active DL
Plusses
Coming from Healthcare/Hospital (or similar highly regulated environment)
Bachelor's degree
Technical Support Specialist
Technical support representative job in Philadelphia, PA
The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.
Job Description
The Technical Support Specialist works as part of a highly collaborative group that's responsible for installation, configuration, and management of desktop and laptop computer systems. In addition to providing desktop support, you will participate in projects such as our ongoing Active Directory migration and multi-factor authentication rollout that require the Technical Support Specialist to learn new technologies and provide support for the creation of new processes for the team. The Technical Support Specialist will report to the Water Information Center Manager. This is a great opportunity for someone looking to increase their technical knowledge and abilities while at the same time using that knowledge to positively impact services for Philadelphia residents.
Essential Functions
Customer Relations:
* Provide 1st tier support to customers
* Answer help desk calls and create tickets in incident tracking system documenting support requests
* Resolve assigned support tickets while keeping end user informed of the status of their request
* Provide support to remote facilities using both remote tools and traveling to various facilities
* Respond to end user inquiries by phone\email\chat
* Create clear and detailed documentation
* Explain technical issues to end users
Technical:
* Troubleshoot issues with Windows operating systems, printers, and installed software
* Configure laptops and desktops by installing operating system and updating needed drivers and firmware
* Create and deploy images for laptops and desktops
* Install software
* Determine technical issues to escalate to tier 2 & tier 3 to support customers
Competencies, Knowledge, Skills and Abilities
Skills:
* A+ Certification
* Ability to work independently and as a team member
* Excellent communication skills to translate technical language to non-technical personnel and customers
* Excellent customer service skills
* Excellent time-management skills
* Ability to meet multiple competing deadlines
* Ability to overcome obstacles to customer solutions to satisfy customers
* Ability to quickly learn new technologies
Knowledge Of:
* MS Office and other PC software
* Adobe Acrobat
* Web Browsers (Chrome, IE, Firefox)
* Windows desktop operating systems
* Software licensing
* Printers
* Remote Desktop
* VPN Software
Qualifications
* High School Diploma or GED
* Knowledge of PC hardware & A+ certification
* Minimum 2 years of experience in a Desktop Support role
* Must have a valid PA Driver's License and the ability to lift 50 lbs.
NOTE: Microsoft Certified Professional (MCP) Certification (Windows 10) or an associate degree in Information Technology or Computer Technology can be substituted for any of the above experience
Additional Information
Salary Range: $45,000 - $59,000
Did you know?
● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
● We offer Comprehensive health coverage for employees and their eligible dependents
● Our wellness program offers eligibility into the discounted medical plan
● Employees receive paid vacation, sick leave, and holidays
● Generous retirement savings options are available
* The successful candidate must be a city of Philadelphia resident within six months of hire
Please note that effective September 1, 2021, the City of Philadelphia is requiring all new employees to
present proof of vaccination against COVID-19.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race,
ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website:
******************************************************
Information Technology Professional
Technical support representative job in Cheltenham, PA
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
I.T. Workstation Support Intern - Summer 2026
Technical support representative job in Trenton, NJ
Consider joining NJM's 2026 Paid Summer Intern Program!
This is a robust program that includes:
Lunch with our leaders.
Meaningful work where you are a contributor and collaborator.
Team Intern Project: Researching and presenting a business question to our top leaders.
Leader Presentations: Insurance Industry, Key Departments and how they work and more.
Informational interviews in areas you want to learn more about.
Intern Fun:
Night at the Trenton Thunder Game
Volunteer events to give back to the community in which we serve
Networking activities
Game days
Here is what our interns said about us!
John: “NJM is a place to learn and grow. The community is truly special.”
Maggie: “People are here to help, and we are here to learn.”
Joe: "I truly cannot imagine having interned at someplace other than NJM over the past year. I consider myself so extremely lucky to have had this excellent opportunity!"
Job Description
Respond directly to technical questions or issues, or refer them to the appropriate employee or group in a timely manner. Utilize in-house and Internet resources when researching solutions for job related issues. Keep current in technology and continuously expand knowledge through training and review of industry literature.
Assist the Senior Workstation Specialists during large-scale projects related to workstation hardware, applications, and/or workstation OS upgrades. Work in coordination with the IT Service Desk in the Field Analyst capacity when assigned.
Support Server and Network groups with regard to issues involving multiple workstations. Additionally, support all other IT disciplines as needed with regard to workstation issues.
Address assigned work as defined in current call tracking tool. Adhere to current Service Level Agreements with regard to priorities and defined timelines for solution delivery. Investigate and resolve workstation problems regarding PC client OS, applications, and/or hardware. Resolve workstation problems with respect to their interaction locally and their participation on the NJM network. For hardware problems, initiate troubleshooting steps to resolve. If outside service is required, determine responsible vendor and take appropriate action. Provide support and advice to end-users in relation to PC software and hardware.
Continuous Improvement efforts through Documenting Events & Procedures - Procedures for recurring activities need to be documented completely using existing templates and screen shots to create standard forms which are easily understood by co-workers. Work Orders, RFC's, Incident and Problem tickets need to be completely documented so that Management and co-workers gain a complete picture of what transpired by reading the tickets. Descriptions of problems and resolutions to the problems are completely documented so the knowledge can be reused by co-workers. Status information is recorded promptly on Work Orders and Assigned tickets so that accurate, complete status is always available by reading the assigned Ticket. Status indicators, all dates and other fields (e.g. impact, priority) on tickets are accurately and completely valued.
Required Skills
Hands-on experience with Microsoft Windows support
General knowledge and experience with Microsoft SCCM
Experience with Ivanti, Adobe, iOS, and other 3rd party migration and personalization tools
Hands-on experience with Microsoft Office products.
General knowledge of active directory and group policy
Experience with Dell Optiplex desktop line
Experience with IBM/Lenovo hardware line
Cumulative GPA 3.0 or greater
The I.T. Workstation Support Intern position can pay $21-$25.
Starting Rate: $21
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
Auto-Apply