Technical Support Representative Jobs in Philadelphia, PA

Who We Are: USCS is driven to advance, innovate and serve companies seeking the best service, facilities, and logistics in the cold chain. We are employee-focused, an equal employment opportunity employer and would love to have you join our team. The Job Details: The IT Field Technician will be responsible for providing on-site support for various IT projects, including wiring, wireless, camera, and infrastructure projects across the United States. The technician will work on-site to install, maintain, and troubleshoot various IT systems, servers, and network equipment. This position requires 95% travel to different warehouse locations within the U.S. by vehicle or air travel and will involve working with vendors, other IT staff, and contractors to ensure all systems are fully operational and meet company standards. The Job Specifics: Provide on-site support for warehouse infrastructure projects. Ensure all equipment is properly configured and maintained to meet company standards. Provide training and support to end users on the use of newly implemented systems and software. Work with vendors to resolve hardware and software issues. Keep accurate and detailed records of all work performed. Provide regular updates to the IT Management on project progress. Adhere to company policies and procedures. Experience: Working with wireless networks and Camera systems in a large warehouse environment. Experience with installing, configuring, and maintaining equipment at different heights. Familiarity with safety regulations and best practices when working at heights and using lifts. Ability to work safely and efficiently in a cold warehouse climate. Experience troubleshooting and resolving hardware issues. What We Are Looking for: Qualifications: 1+ years of experience in IT support, with a focus on Wiring, Wireless, Camera system installation projects. Experience with wiring and fiber splicing is a plus. Strong verbal and written communication skills. Ability to work independently and as part of a team. Ability to travel 95% of the time within the U.S. A+ or Network+ certification is a plus. Occasional evening and weekend work may be required. Physical Demands: Ability to lift and move equipment up to 50 lbs. Ability to work in a cold warehouse environment. Ability to work in confined spaces. Other Abilities You Will Need to Have: The physical demands described below are representative of those required of an individual performing the essential duties of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform their essential duties. Good arithmetic, reading, and typing skills. Sit and/or stand for extended periods of time. Be able to see, speak and hear. Ability to work overtime as needed. May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities. Understand and follow verbal instruction, written instruction and company policies. A starter that can work independently and coordinate with others. Always follow safety procedures. Ability to manage stress and productivity guidelines. The Standard Details: Always maintain a professional manner in appearance and communications. Participate in staff and/or customer meetings if required. Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems. Identify and record any issues relating to product, processes and/or quality. Initiate, recommend, or provide solutions through appropriate channels. Verify the implementation of solutions. Follow posted security procedures at all times while in the building. Participate in Safety and Educational Training. What's In It for You: A great company with great people. Full-time employees not under contract are offered: 401K and Educational Assistance after 1 year; If elected, Blue Cross Blue Shield after 30 days of service; Company Life Insurance; and a bunch of other great perks. Things We Need to Mention: The above may not include all tasks necessary to complete the job. Job functions may vary based on area of operation. The job description is a listing of the most common tasks the associate will be required to perform in that job area. Reasonable accommodation may be made to enable individuals with disabilities to perform their essential duties.

What's the job? The IT Program Coordinator is responsible for providing financial budgeting support, invoicing support, vendor management, and vendor contract support across multiple IT departments along with various administrative support tasks. This role plays a critical part in ensuring effective financial oversight, managing vendor relationships, and supporting the operational needs of IT teams. The coordinator will monitor and track budgets, assist in processing and reconciling invoices, assist with vendor onboarding and contract renewals, and ensure compliance with corporate policies. Strong organizational, communication, and financial management skills are essential to succeed in this role. The ideal candidate will be detail-oriented, proactive, and able to manage multiple priorities in a fast-paced environment. What will you do? In this role, the IT Program Coordinator ensures the smooth operation of IT programs by maintaining effective financial controls, supporting vendor relationships, and managing critical program documentation. Financial Budgeting and Management: Assist in the development and monitoring of IT department budgets. Assist in budgeting allocation and charge back models to businesses. Track expenditures against budgets and provide regular financial reporting. Ensure that expenses align with approved budgets and escalate issues as necessary. Reconcile cost center asset purchases against business allocations. Invoicing Support: Process, review, and reconcile invoices related to IT services, vendors, and equipment. Collaborate with finance and procurement teams to ensure timely payments. Resolve any discrepancies in invoicing and manage purchase orders. Develop invoice business allocation models to support business charge backs. Vendor Management: Serve as a liaison between IT departments and external vendors. Coordinate vendor onboarding and manage ongoing relationships. Monitor vendor performance and ensure adherence to service level agreements (SLAs). Vendor Contract Support: Assist in the negotiation, review, and renewal of vendor contracts. Ensure that contracts comply with legal and organizational standards. Maintain accurate records of contracts, agreements, and amendments. Program Coordination: Coordinate cross-functional IT initiatives, ensuring alignment between departments and stakeholders. Track project milestones, timelines, and deliverables, facilitating communication among teams. Support the planning, scheduling, and execution of program activities and meetings. Reporting and Documentation: Prepare reports on program progress, vendor performance, and financials for management review. Maintain and update project documentation, including budgets, timelines, and contracts. Ensure that all documentation adheres to organizational and regulatory standards. Process Improvement: Identify and implement process improvements related to budgeting, vendor management, and program coordination. Work with IT leadership to streamline operations and enhance program efficiency. Stakeholder Communication: Serve as a key point of contact for internal teams, vendors, and stakeholders. Facilitate communication and information sharing between departments and external partners. Provide timely updates on program status, financials, and vendor performance. What do you bring? A bachelor's degree in information technology, Business Administration, Project Management, or a related field is typically required. Equivalent work experience may also be considered. Experience in a similar role, such as a project coordinator or program coordinator, especially within an IT department or technology company. 2-5 years of experience is preferred, Proven experience in supporting IT teams and services in a large and complex organization. Strong knowledge and experience in IT infrastructure, systems, applications and technologies. Excellent IT service management, project management, vendor management and budget management skills. Proven experience in financial budgeting, forecasting, and invoicing processes, ideally in a technology or corporate environment. Hands-on experience working with external vendors, including contract negotiation, vendor performance monitoring, and managing vendor relationships. Experience in supporting or administering vendor contracts, including knowledge of legal and organizational contract standards. Experience managing or coordinating multiple projects or programs simultaneously, ensuring timelines and budgets are met. Familiarity with project management methodologies such as Agile or Waterfall is a plus. Excellent communication, presentation, interpersonal and influencing skills. Ability to think strategically, analytically and creatively. Ability to work effectively in a fast-paced, dynamic and collaborative environment. What are our perks? We provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs. Our menu of flexible options includes, but is not limited to: Excellent healthcare options: Medical, vision, prescription & dental Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG) Tuition Reimbursement: Continuing education for every season of your career Pet Insurance options: Insurance plan & prescription discount program for your furry friends Employee Recognition Programs PerkSpot: Our exclusive one-stop online discount marketplace LiveWell: Rewarding you for living a healthy lifestyle At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home . Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

Installs, configures, troubleshoots, and repairs Windows desktop and laptop computer systems, peripheral equipment and production printers. Escalates unresolved issues in a timely manner. Configures and maintains Windows standard applications and networking software, diagnosing and solving hardware and software problems. Delivers exceptional customer service, proactively setting expectations with customers and following up appropriately. Manages service request queues and resolves daily hardware and software service and support requests. Adheres to established service level goals. Thoroughly document work performed in ticketing system. Schedules installations/ upgrades and provides system maintenance in accordance with IT procedures. Works on site specific department projects and/or sub-projects Works under own initiative, prioritizes own work, and meets agreed timelines. Skills Strong Customer service skills Exceptional work ethic Positive attitude We are looking for experience with imaging and troubleshooting PCs in a networked environment. This position has an on-site requirement. Computer or Other Skills: General knowledge of Microsoft Operating systems, Windows 10 and Microsoft Office General knowledge of networking switches and data networks. General knowledge of IP telecommunications systems. General knowledge of printers 3 years of recent Desk Side Support required with Hands on Experience Ability to lift 25# as needed Experience with Jira a plus as it is used frequently Education BS in IT or related field PREFERRED or equivalent experience 1-3 Years PC/LAN Technical Experience Continued enhancement of Technical Skills through continued education/seminars and interaction with other IT disciplines

Job Title: Creative Technologist/MarTech Specialist *No C2C/No Sponsorship at any point no exceptions* Duration: 12+ month contract Our In-House Agency, is dedicated to enhancing efficiency with speed to market, content creation, personalization, and the adoption of cutting-edge technologies, including Generative AI. At the core of these initiatives is Adobe Workfront. We are on the lookout for a seasoned Adobe Workfront Technical expert with advanced fusion skills to optimization of this essential platform. Please Note: This role is focused on hands-on coding, fusion and optimization, not project management. It requires a proactive innovative approach to system implementation, user support, and continuous improvement. We are looking for someone with a leadership skill set assist in our technical marketing transformation. The right individual will also have the ability to build advance reporting. An overall knowledge for integrations and deep understanding of the Adobe stack and design software will be key to successful aid reaching key ORKs. Key Responsibilities: Hands on advancement of the efficiencies and reporting in collaboration with our partners and MarTech, and the ongoing enhancement of the Workfront platform. Ability to be vocal with recommendations and aid in modernizing our marketing processes. Advanced knowledge and ability to apply fusion and automation. This is a hand on role needing coding skills and technical expertise. Establish and maintain robust governance for project tracking, communication, and collaboration within Workfront. Engage with internal teams to identify challenges and develop tailored solutions. Create and manage adaptable reports and dashboards; conduct regular audits to ensure their effectiveness and accuracy. Continuously update custom fields and forms to meet the diverse needs of various teams. Oversee processes and documentation; manage system updates and test new releases. Develop and deliver training materials to enhance platform utilization across the organization. Participate in Beta testing with Adobe to analyze new features. Additional Responsibilities: Workfront Reporting & Resource Management: Develop metrics and reports to improve workflow and resource management. Workfront Governance: Drive the adoption of Workfront, ensuring best practices. Ideal Candidate Profile: Experience: At least 3 years as an Adobe Workfront technologist, with significant experience in Workfront Fusion. Expertise: In-depth knowledge of Adobe Workfront's integration processes and capabilities. Certifications: Adobe Workfront certifications. Skills: Proficiency in Adobe Creative Suite, with exceptional skills in workflow automation, project management, and system integration. Education: Bachelor's degree in Project Management, Business Administration, or a related field. Communication: Excellent verbal and written communication skills, adept at process improvement and customer service. Additional knowledge in Adobe Creative Cloud applications and Adobe Experience cloud a plus. A sense of urgency, professional presence and confidence to be vocal with recommendations.

Role: Help Desk Data Warehouse Duration: Long-Term contract Warehouse consultant will assist in all logistical functions for handling of IT equipment including receiving, inventory, warehousing,& distribution. HOURS: Monday- Friday: 7:30 am to 3:30 pm Experience lifting and moving up to 50 lbs to assist in picking, moving, and loading IT equipment for delivery. Assist in all logistical functions for handling of IT equipment including receiving, inventory, warehousing, and distribution. Must be able to lift and move a minimum of 50lbs Process surplus/obsolete desktop & laptop PCs and printers by removing hard drives and staging for disposal Assist in preparing and validating inventory for distribution/delivery and in loading vehicles Assist in transporting and delivering IT equipment statewide within New Jersey Required/Desired Skills

Going digital requires holistic thinking that puts humans at the center of everything. Entech delivers complete solutions including strategies, technologies, and implementation services to master digital convergence. We integrate our unique outside-in approach to people, processes, and technology to orchestrate digital empowerment to address today's business challenges. Entech is hiring a Desktop Support Specialist for our team. This is a hybrid role that involves working onsite in Malvern, PA - 4 days per week. Responsibilities: Provide first-level technical support to end users via phone, email, or chat. Also diagnose and troubleshoot hardware, software, and network issues. Resolve technical problems or escalate issues to higher-level support when necessary. Assist users with setting up and configuring new hardware, software, and peripheral devices. Help users with password resets, account setup, and access issues. Provide guidance and support on using company-specific applications and systems. Monitor system performance and ensure efficient operation of all user devices. Manage and maintain inventory of hardware and software assets. Maintain accurate records of support requests, incidents, and resolutions using a ticketing system. Communicate effectively with users to understand their technical issues and provide clear and concise solutions. Maintain a high level of customer satisfaction through timely and effective problem resolution. Ensure compliance with company IT policies and security protocols. Provide on-site technical support during meetings to resolve any issues promptly. Hands-on experience with configuring servers and managing patch deployments. Benefits: Medical, Dental, Vision, 401K benefits Paid Time Off Full Time Salaried position

Our client is hiring a Creative Operations Technical Specialist: Introduction: Our In-House Agency is dedicated to enhancing efficiency in content creation, personalization, campaign management, and the adoption of cutting-edge technologies, including Generative AI. At the core of these initiatives is Adobe Workfront. We are on the lookout for a seasoned Adobe Workfront Specialist to optimization of this essential platform. *** Please Note: This role is focused on hands-on administration and optimization, not project management. It requires a proactive innovative approach to system implementation, user support, and continuous improvement Key Responsibilities: Platform Management: Lead the design, implementation with our MarTech team, and ongoing enhancement of the Workfront platform. System Processes: Establish and maintain robust governance for project tracking, communication, and collaboration within Workfront. Stakeholder Collaboration: Engage with internal teams to identify challenges and develop tailored solutions. Reporting and Dashboard Management: Create and manage adaptable reports and dashboards; conduct regular audits to ensure their effectiveness and accuracy. Customization: Continuously update custom fields and forms to meet the diverse needs of various teams. Configuration and Maintenance: Oversee processes and documentation; manage system updates and test new releases. Training and Support: Develop and deliver training materials to enhance platform utilization across the organization. Participate in Beta testing with Adobe to analyze new features. Additional Responsibilities: Workfront Reporting & Resource Management: Develop metrics and reports to improve workflow and resource management. Workfront Governance: Drive the adoption of Workfront, ensuring best practices/ Ideal Candidate Profile: Experience: At least 2 years as an Adobe Workfront system administrator, with significant experience in Workfront Fusion. Expertise: In-depth knowledge of Adobe Workfront's integration processes and capabilities. Certifications: Adobe Workfront certifications. Skills: Proficiency in Adobe Creative Suite, with exceptional skills in workflow automation, project management, and system integration. Education: Bachelor's degree in Project Management, Business Administration, or a related field. Communication: Excellent verbal and written communication skills, adept at process improvement and customer service. Additional knowledge in Adobe Creative Cloud applications and Adobe Experience cloud a plus. About Seneca Resources: Seneca Resources is a client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Virginia, Alabama, Georgia, and Florida that service clients throughout the United States. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.

Title: Help Desk Technician Duration: 6 month contract to hire Desired Skills & Experience 1+ years of experience as a Service Desk, Help Desk, IT Technician, or the equivalent education, certifications, and background within level 1 support and triage Excellent face to face customer service and communication skills Experience or exposure utilizing an enterprise level ticketing system, troubleshooting hardware and software, Active Directory, end user verification, and Security system access controls Ability to be onsite in Camden, New Jersey Job Description: A client of Insight Global is looking to hire a Service Desk Technician to join their Integrated Operations Center. This team specializes in level 1 and some level 2 triage and is the first level of escalation for all IT issues. The right candidate will be looking to learn, excel, and grow on this team with excellent communication and customer service skills coupled with an understanding of the importance of service desk's role in the organization. The role will entail being onsite 5 days a week to start. Hybrid schedules are possible after the training period and performance. Compensation: $18-21/hour Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

IT Helpdesk Technician FLSA: Non-Exempt Industry Leading Benefits: Medical, Prescription, Dental, Vision, 401K, Pension, Short and Long Term Disability, Life Insurance, Tuition Reimbursement, FSA/HSA, EAP Program, Grow with us! Silvi Materials has been working on expanding our “A” Team of employees since 1947! Our team has grown to 13 companies employing over 700 employees at 24 locations across New Jersey and eastern Pennsylvania. Silvi is large enough to provide the stability you need, but small enough that you can feel your individual contribution to our success. We value the fresh ideas and perspective of each new member of our team. What does Silvi Materials offer you, you may ask? Phenomenal Benefits: Medical, Vison, Dental, Prescription, Vacation, Paid Holidays and so much more! Your future in mind: With 401(k) (at select locations) and/or pension options. We want all employees to build for a great retirement! Growth at Silvi Materials: Growth at Silvi Materials: We offer each employee the opportunity to move into any facet of our complex business. And our tuition reimbursement program is the perfect springboard to help you get there! So, what does an IT Helpdesk Technician do? Execute tasks according to company policies and procedures in a timely manner as assigned by the Business Systems Supervisor Own the Helpdesk ticket process from creation through resolution by identifying, testing, and validating solutions, coordinating with end users, and updating status information in an online tracking tool Expand the Helpdesk knowledge base by documenting steps performed to resolve time consuming, complex, and/or recurring requests Prepare new computers and associated hardware for deployment, perform software updates, and transport and install all equipment needed for proper operation Unbox, assemble, and configure cellular tablets. Perform remote control support sessions to troubleshoot and program tablets in the field. Maintain cleanliness and proper operation of network security cameras throughout Silvi locations; coordinate repairs with electricians and camera vendors as needed. Maintain and place requests to replenish IT supplies, tablet, and PC workstation accessories. Provide PC support via phone, chat, email to in-house and VPN connected employees Travel to locations to set up new equipment and provide technical support as needed Qualifications Minimum 1 year of IT work experience is required Associate's degree in IT or a related field is required. Bachelor's degree is a plus A+ or Network+ certifications preferred Proficient with Microsoft Windows operating systems and Microsoft Office applications Ability to effectively prioritize tasks and demonstrate proper time management Customer service experience in an IT capacity is preferred Effective written and verbal communication skills Ability to handle confidential/sensitive information in a compliant manner Experience operating in a complex environment is a plus Experience interacting with personnel across all levels of an organization is preferred A valid Driver's License is required Physical Demands In a typical work setting, people in this job: Lift 55 pounds on occasion Use hands/fingers to type and move office objects Sit for long periods of time Hear sounds and recognize the difference between them See details of objects that are less than a few feet away and far distances Silvi Materials does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Title: Traveling Helpdesk Technician Type: 3 month contract to hire Client: Healthcare We are seeking a dedicated and knowledgeable Travel Help Desk Technician to provide technical support and assistance to our end-users. This role involves traveling to & from various offices in the Philly area to troubleshoot hardware and software issues, answering inquiries, and ensuring that IT systems are functioning smoothly. The ideal candidate will be patient, solution-oriented, and able to communicate technical information to non-technical users. Key Responsibilities: Respond to help desk requests via phone, email, or ticketing system and provide timely resolution to hardware, software, and network issues. Diagnose and troubleshoot technical problems, escalating issues to higher-level support when necessary. Install, configure, and support various software applications, operating systems, and hardware devices. Maintain accurate records of incidents, service requests, and resolutions in the ticketing system. Assist with user onboarding, including setting up new equipment and configuring user accounts. Ensure the timely and accurate completion of all service requests and tasks. Provide remote support and assistance as needed, ensuring minimal disruption to users. Collaborate with other IT team members to identify recurring issues and implement solutions. Maintain a knowledge base of common issues and solutions for future reference. Stay up-to-date with the latest technology trends, tools, and techniques to provide efficient and effective support. Qualifications:High school diploma or equivalent; additional technical certifications (e.g., Microsoft Certified Professional) are a plus. Proven experience as a Help Desk Technician or in a similar technical support role. Strong knowledge of computer systems, mobile devices, and technical troubleshooting. Excellent communication skills with the ability to explain complex technical issues to non-technical users. Experience with remote troubleshooting and support tools. Ability to work in a fast-paced environment and manage multiple support requests simultaneously. Strong problem-solving skills and attention to detail. Preferred Skills and Experience:Familiarity with Windows environments. Basic knowledge of networking principles and protocols. Experience working with Active Directory and Office 365. Familiarity with ticketing systems and IT management tools.

Customer Service Representative Needed - Immediate Hire Are you a people person who loves interacting with customers and providing top-notch service? Do you thrive in a customer-facing role where your communication skills can shine? If so, we want you to be part of our team as a Customer Service Representative! Key Responsibilities: Greet and assist customers, ensuring they have a positive experience. Handle customer inquiries and resolve any issues with professionalism and care. Provide detailed information about products and services. Maintain a positive and friendly attitude while addressing customer needs. Collaborate with team members to improve overall customer satisfaction. Keep accurate records of customer interactions and transactions. Follow up with customers to ensure their needs are met and they are satisfied with our service. Qualifications: Strong communication and interpersonal skills. A passion for customer service and a desire to help people. Ability to remain calm and handle challenging situations with a positive attitude. Excellent problem-solving skills and attention to detail. Experience in customer service, retail, or a related field is a plus. Ability to work in a fast-paced environment and adapt to changing priorities. Why Join Us? Engaging Work Environment: Work in a dynamic and supportive atmosphere where your contributions make a real impact. Career Development: Opportunities for growth and advancement within the company. Comprehensive Training: Ongoing training and development to help you succeed in your role. Competitive Compensation: Attractive bonus structure with uncapped performance-based incentives. Inclusive Culture: Be part of a team that values diversity and inclusion. How to Apply: If you're ready to take on a customer-facing role where you can make a difference, we'd love to hear from you! Please submit your resume and a brief cover letter explaining why you're a great fit for this position. We encourage recent graduates and aspiring communication professionals to apply! Join PHL Acquisitions and become a key part of our mission to deliver exceptional customer service!

The Coriell Institute for Medical Research is seeking a highly skilled IT Security Specialist to join the IT Infrastructure Team. The role will have a strong focus on FISMA compliance and alignment with NIST 800-53 Rev. 5 controls. This role is pivotal in ensuring the organization's IT environment remains secure and compliant with federal regulations while also providing critical support for the IT infrastructure that underpins our cutting-edge research and renowned biobank. The ideal candidate will excel in both security-focused responsibilities and hands-on infrastructure support, leveraging their expertise to maintain robust systems, troubleshoot complex issues, and implement innovative solutions. Reporting to the Associate Director, IT Infrastructure, this role requires collaboration with team members to achieve security and operational excellence across all aspects of the IT environment. Primary Responsibilities include: Security Leadership: Ensure organizational alignment with FISMA security rules, leveraging NIST 800-53 Rev. 5 for guidance. Develop, document, and maintain security policies, procedures, and system security plans (SSPs). Perform risk assessments and develop mitigation strategies for identified vulnerabilities. Conduct regular audits and assessments to ensure compliance with federal regulations and standards. Oversee incident response planning, testing, and execution. Infrastructure Support: Configure, troubleshoot, and maintain Windows and Linux servers, VMware vSphere, and Cisco network infrastructure. Document and manage network and server configurations, ensuring optimal performance and security. Administer and monitor Veeam Backup for both on-premises and cloud environments. Provide end-user support, including provisioning hardware (laptops, desktops, phones, peripherals) and troubleshooting technical issues. Support Active Directory services, including secure configuration of DNS, DHCP, and certificates. Manage and maintain software systems, including Microsoft IIS, SQL Server, and SharePoint. Assist with the setup and maintenance of conference room technology for secure meetings and communications. Qualifications: Bachelor's degree in Computer Science, Information Security, or equivalent work experience is required. 3+ years' experience in IT infrastructure security, with a focus on FISMA and NIST 800-53 compliance is also required. 2+ years of experience with VMware vSphere, Veeam Backup, and Cisco networking. Proven ability to balance security priorities with hands-on infrastructure support. Expertise in documenting system security processes and performing detailed technical writing. Experience with Windows, Linux server administration, and Google Workspace. Strong collaboration and problem-solving skills, with the ability to work independently in a fast-paced environment. Flexibility to perform scheduled maintenance outside regular work hours, as needed. Coriell & Recruitment Founded in 1953, the Coriell Institute for Medical Research is a nonprofit research institute dedicated to improving human health through biomedical research. Coriell scientists lead research in personalized medicine, cancer biology, epigenetics, and the genomics of opioid use disorder. Coriell also hosts one of the world's leading biobanks-comprised of collections for the National Institutes of Health, disease foundations and private clients-and distributes biological samples and offers research and biobanking services to scientists around the globe. To facilitate drug discovery and disease study, the Institute also develops and distributes collections of induced pluripotent stem cells. To learn more, visit **************** Any offer of employment extended by Coriell is contingent on an applicant's ability to be Authorized to Work in the United States of America. Upon date of hire, all employees are required to provide whichever valid Employment Authorization Documents they wish, as long as it is in compliance with Federal Regulations. This /posting is to provide general guidance on the nature of work that will be performed in this position. It is not represented to be a full or exhaustive list of the duties, responsibilities, or qualifications needed for this role. Due to the nature of our work, the duties, responsibilities, and qualifications listed on this job description/posting are subject to change. Coriell is an Equal Opportunity Employer, who values a diverse work environment, and is committed to providing reasonable accommodations to individuals with disabilities. Coriell is an at-will employer.

Who we are looking for: Embark on an exciting journey as a Customer Service Representative, where your enthusiasm for delivering outstanding service will shine through every interaction. You'll be at the heart of our mission, using various channels to solve problems and elevate the customer experience in a fast-moving, customer-first environment. What sets us apart is our commitment to nurturing your career. Our immersive training program is more than just an introduction-it's designed to spark your growth and prepare you for an exciting career. At bet365, we invest in your development; you'll be welcomed into a supportive network of mentors and peers committed to your success. Together, we'll challenge conventions and set new standards for customer service excellence. Join bet365 and step into a career that's Never Ordinary. Starting at $22.40 per hour, with an increase to $23.24 post-training, our benefits package includes Company funded healthcare, a 401(k) with Company match, 32 paid days' off annually, bonus, and more. This position is to be filled with a start date of February 24th. Preferred Skills and Experience: Strong individual and team collaboration skills. Exceptional verbal and written communication abilities. Keen listening skills. A passion for delivering outstanding customer service. Eagerness to expand personal knowledge and skills. Meticulous attention to detail. Proficiency in multitasking within a fast-paced environment. Innovative problem-solving capabilities. Efficient typing, literacy, and numeracy skills. Ability to obtain licensing in applicable states that bet365 operates. Main Responsibilities: Ensuring a positive experience for our customers. Utilizing internal tools to investigate customer inquiries, coordinating with various departments, and escalating within the Customer Service team as needed. Communicating with customers via live chat, telephone, and email effectively and efficiently. Resolving customer requests and complaints in a timely and polite manner. Conducting internal tasks to improve customer perception of our platform. Demonstrating a thorough understanding of policies, procedures, and licensing requirements. Advocating for responsible gaming. By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - **********************************************

rock ITdata, a veteran, minority, and woman-owned small business certified by the NWBOC, is a full-service consulting provider that specializes in providing management and IT services. We help companies build efficiencies, decrease cost, and drive better outcomes. We achieve these goals by leveraging industry leading cloud based artificial intelligence and machine learning technologies. Job Description ServiceNow Support Analyst responsible for ServiceNow monitoring, Ticket responses, Ticket triage, Issue Notifications, and Application Dashboard monitoring. Excellent written and verbal communication and collaboration skills are essential to this role. Requirements Ticket management system experience helpdesk settings experience User training experience Ticket escalation process experience Troubleshooting Advanced technical support Familiarity with escalation pathways We are seeking talent willing to work the following shifts: 4pm - 4am Sunday through Wednesday one week, Sunday through Thursday next week (rotating schedule) 4pm - 4am Wednesday through Saturday one week, Thursday through Saturday next week (rotating schedule) 8am - 4pm Saturday and Sunday and Holidays Required Education: Bachelor's Degree or higher Required Years of Experience: 2 years, or 4 years of additional relevant experience may be substituted for education Preferred Qualifications Obtain and maintain a Public Trust (Moderate Risk) clearance Here at rock ITdata, we are committed to following our 10 Guiding Principles. Our Guiding Principles define our culture. They're who we are, how we work, and what inspires us to be the best. We empower our people to be themselves and encourage an entrepreneurial way of thinking. In our challenging, fast-paced environment, no day is the same. Know the Why. Value People Above All Else. Transparency to a Fault. Progress, Not Perfection. Be Good by Doing Good. Smart People Can Disagree. Bend but Don't Break. Represent Your Brand. Think Differently. Be Amazing, Be Fearless, Smile, Have Fun! Interested in joining something unique? Join us on our rock IT ship as we begin to blast off to the next chapter in our organization! rock ITdata has become aware of a recruitment scam where unauthorized individuals are impersonating rock ITdata recruiters, issuing fake job offers, and attempting to setup payment for the job seeker's new hire costs. No one is ever required to complete any monetary transactions before starting employment with rock ITdata. Legitimate rock ITdata communications only come from @rockitdata.com email addresses and our official Applicant Tracking system, JazzHR (@applytojob.com email addresses). Please refer to our official Careers page at ************************** to accurately submit your application with us. You may also verify any suspicious communication by contacting our recruitment team directly through our official email, ***********************. rock ITdata is an equal opportunity/affirmative action employer and is committed to equal employment opportunities in all employment practices and decisions including recruitment, hiring, placement, promotion, training, transfer, leaves of absence, compensation, disciplinary action, and termination, with regard to the terms and conditions of employment. rock ITdata does not discriminate on the basis of race (actual or perceived), ancestry, citizenship, religion, color, creed, sex (including pregnancy, lactation, childbirth and other pregnancy-related conditions), national origin, age, marital status (including parenthood), military service and veteran status, physical or mental disability, genetic information or refusal to submit to a genetic test or to make available genetic test results, arrest and conviction records, matriculation or political affiliation, sexual orientation, gender identity or expression (including transgender status), or any characteristic protected by Federal, state, or local law. rock ITdata wants all interested and qualified candidates to be able to use our career site to review and apply for employment opportunities. If you have a disability and need an accommodation to access the application process, please contact us for assistance at ***********************.

Minimum 1 year commercial experience, 2-3 years is a plus Adequate technical knowledge of commercial lines coverage Some experience with various carriers and working directly with their underwriters. Some Experience utilizing online rating software and various insurance carrier online systems. Valid P& C Licensed required

Gardian Holdings, LLC is a leading manufacturer of patented cargo securement technologies used in over the road, rail and ocean shipping. Gardian Holdings, LLC has a long history of market leading innovations in this space and is growing rapidly with its two primary products, Ty-Gard and Shock-Gard. Walnut Industries is seeking a new office team member to be part of a close working high functioning team that delivers exceptional service to our customers. 100% fully funded benefits including medical, vision, dental and 401K with employer match. Full Time Employment Office hours M-F: 7-4 or 8-5. Flexible. Location: 1356 Adams Rd Bensalem, PA JOB TITLE: Customer Service Representative DEPARTMENT: Admin REPORTS TO: Plant Manager CLASSIFICATION: Non-Exempt General : The position will be responsible for managing all aspects when fulfilling a customer order in a B2B environment. This includes working with internal and external suppliers and customers to make every order a positive experience for the customer. Good organizational skills are a must. Orders will be received via electronic means and then executed upon via our internal process. Responsibilities: Directly communicates with customer contacts to fulfill orders. Contact is via phone, email, and ERP order management software systems. Create work orders to provide to the operations team for order fulfillment. Generates packing lists, labels, and other shipping documentation specific to order needs. Communicates with internal colleagues, carriers, supplies, customers, and anyone required to meet the order requirements. Data entry into ERP systems. Other duties that may be assigned. Skills, Knowledge and Experience: Minimum 2 years of experience in customer service in B2B positions. Direct customer interaction experience. Proficiency in Microsoft Office required. Proficient in general computer skills. Excellent writing skills including construction of emails. Strong attention to details and time management skills. Positive attitude with excellent teamwork, interpersonal, self-motivation and communication skills required. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Periods of standing/walking/sitting. Occasionally work near moving mechanical parts. Occasional loud noise. Occasional varying environmental temperature changes. PAY AND BENEFITS: Benefits: 401(k), 401(k) matching, Dental insurance, Disability insurance, Health insurance, Life insurance, Paid time off, and Vision insurance. All benefits are paid 100% for the employee. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is a hybrid role, candidates must reside in commuting distance in order to be considered. Growing agency seeking a motivated and detail-oriented customer service expert to join the team. The ideal candidate will provide exceptional service to clients while assisting with insurance-related tasks and office operations. This position requires a commitment to customer satisfaction, attention to detail, and the ability to work effectively in a fast-paced environment. Key Responsibilities Answer incoming calls and provide prompt, professional assistance. Quote insurance products and market carriers, such as Travelers. Process client payments and maintain accurate transaction records. Update and manage customer information in EPIC (agency management system). Assist clients with questions regarding premiums, coverage options, and policy details. Manage client records and ensure accurate documentation. Support marketing and outreach initiatives to build client relationships and promote agency products. Qualifications Possess a valid Property & Casualty (P&C) insurance license or willingness to obtain one within 90 days. Minimum of 2 years of experience in a customer service role, in the insurance industry. Strong communication and interpersonal skills. Proficiency in using computer systems, including Microsoft Office and agency management software (EPIC experience preferred). Ability to handle multiple tasks and prioritize effectively. If you are passionate about insurance and providing outstanding customer service; and are ready to contribute to a growing team, we encourage you to apply!

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Required qualifications: 18 years or older Legally authorized to work in the United States At least high school diploma or equivalent or higher

IONOS, Inc. is a subsidiary of United Internet, a profitable, publicly held German company with a market cap of over $8 billion. IONOS' North American headquarters is located in Philadelphia PA. IONOS is known for its comprehensive and affordable Internet products - its unique business model positions it as a one-stop-shop for web solutions. From domain registration to web hosting, site creation, technical support and cutting edge technology, IONOS offers users every available resource to easily and affordably create and maintain an optimal online presence. IONOS has grown since it introduced its distinctive approach to the U.S. market in October of 2003. Since the launch of its complete product line in the US, IONOS has become one of the premiere web hosting companies serving the US market; making it one of the country's top 5 web hosting companies. We are always seeking technically minded individuals with a passion for helping others to join our team in our new Center City office. Our contact center teammates assist callers with virtual servers, building websites and other general technical and non-technical issues. Responsibilities may include assisting customers with dedicated, root, and VPS server products via phone, email and chat. Assisting customers with their drag and drop website builders, domains, e-mail, e-commerce packages and other support. Our staff also make recommendations and market new products to clients. Exceptional customer service skills are needed with all of our roles, prior customer service experience in various settings is needed. Prior experience in technical support and website technical knowledge a plus. Founded in 1988, IONOS is a global leader among web hosting providers. Internationally, IONOS maintains more than 8 million customer contracts with both consumer and business users and the IONOS group manages over of 19 million domain name worldwide. It also operates 10 highly-secure, green data centers housing more than 90,000 servers. IONOS is an Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.