Technical support representative jobs in Redlands, CA - 1,022 jobs
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Customer Service Representative
Alta Resources 4.5
Technical support representative job in Brea, CA
Alta Resources is Hiring! Earn $17.00-$19.00. Based on Experience. The Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, sample fulfillment, data entry, and validation of orders.
The Customer Care Rep will also handle complex compliance issues as they will be supporting an Alta client that may be regulated by a federal and/or state government agency. Additional duties may include updating reports, assist in the final testing of new surveys and processes, and some data analysis. This role is responsible to facilitate, analyze and resolve any customer issues, provide product support and/or investigate questions or follow up to resolve those concerns in an accurate and timely manner to ensure customer retention and loyalty. This Role will also work to resolve transferred call issues and answer process questions, all following a designated escalated system process designed by Alta's Client.
Essential Duties & Responsibility
Serves as a company ambassador by delivering a high level of professionalism and quality through the delivery of exceptional customer service and support by utilizing strong verbal and written communication skills and effective telephone techniques.
Builds relationships and rapport with customers through a conversational and consultative approach.
Troubleshoots and problem solves customer's issues or concerns by providing solutions, recommendations, replacements, gathering of sensitive information, and/or detailed product information with a sense of urgency while using a positive and empathic approach at all times.
Handles complex compliance issues as Alta's client may be regulated by a federal and/or state government agency.
Completes, maintains, and processes pertinent paperwork and records with a high attention to detail to ensure accurate data is entered in CRM, client systems, and other technology as needed. Additional duties may include balancing of orders, updating reports, assist in the final testing of new surveys, and some data analysis.
Completes daily tasks within pre-established timelines by appropriately prioritizing multiple tasks within or across projects or cross functional teams with minimal direction from management.
Meets all identified team and client performance metrics, goals and deadlines in a fast paced, ever changing, high performing team based environment. Provides back up support to other teams as needed.
Takes the initiative to obtain and consistently upgrade product knowledge.
Escalates issues and reports quality issues per procedures.
Identifies potential sales opportunities with consumers regarding their product needs, or up selling related products.
Builds relationships and works closely with client, Alta co-workers, and all levels of the organization in a positive manner to supply necessary updates and reporting as needed.
Recommends improvements to management in service, product, procedures, and/or packaging to support operational excellence or to prevent future issues of a similar nature.
Report any training needs or system error/discrepancies to the supervisor.
Complete other tasks as deemed appropriate by supervisor.
Regular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position.
Other duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Displays a high level of confidence, enthusiasm and a positive attitude with the desire to succeed and exceed customer expectations. Has a passion to serve others.
Excellent interpersonal, verbal and written communication skills. Ability to establish rapport, builds relationships and loyalty with external and internal customers and coworkers, and remains tactful when communicating negative information.
Demonstrate an ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion.
Demonstrate an ability to maintain composure while diffusing and professionally negotiating a high-tension situation on a routine basis. Strong retention skills with the ability to follow a process flow and/or script as needed.
Highly self-motivated with the ability to prioritize complex, diversified responsibilities, multi task effectively and execute tasks with minimum supervision. Strong organization and time management skills. Ability to remain focused and productive with tasks that may be repetitive. Strong attention to detail and accuracy.
Solid logical decision making and troubleshooting skills with the ability to problem solve in a timely and effective manner. Exercises good judgment. Takes ownership of issues or questions and will escalate problems to the appropriate person and follow up accordingly to the customer. Knows when to involve supervisors.
Ability to maintain a high level of confidentiality by handling sensitive and private client and customer information in accordance with Alta Resources and Client's policies and regulatory requirements.
Embraces change and is flexible to the needs of the business and team.
Proven ability to meet deadlines and key metrics, work independently, as a team player, and drive results in a fast paced, team based environment. Must be willing to assist teammates and build strong relationships to achieve company and department goals.
Ability to accept and apply coaching and feedback from leadership.
Proven track record of reliability and a strong work ethic is a must.
EDUCATION and/or EXPERIENCE
High school diploma or equivalent (GED, HSED) required. Post high school education is preferred.
Previous work experience in customer service, sales, training, or member retention required. Industry experience or any other service related industry experience is a plus.
Ability to quickly learn complex program and product knowledge, work on a PC, accessing and navigating multiple software applications in a Windows environment while talking to the customer on the phone via a headset at the same time. Beginner to Intermediate knowledge and use of Microsoft Suite, primarily in Word, Excel, PowerPoint, and Outlook is desired. Keying data entry efficiently and accurately with proficiency in typing/keyboard is required.
Polished phone demeanor, tone and etiquette is required.
Neenah, WI | Brea, CA | Fort Myers, FL | Pasig City, PH | Belize City, BZ | Mexico City, MX
About Us | Careers | Need Assistance | 877.464.2582 | Privacy Policy
$28k-37k yearly est. 2d ago
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Technical Support
LTS-Video Solutions for Security Professionals
Technical support representative job in Industry, CA
TechnicalSupport is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technicalsupport and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction.
ESSENTIAL JOB FUNCTIONS
Maintain an in-depth knowledge of our complete line of products and services.
Embrace and learn the Video Surveillance / CCTV technologies and their applications.
Provide product demos and technical training to the sales team and customers.
Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals.
Build and test PC-based DVR systems to customer's specifications.
Provide prompt and effective customer service and technicalsupport.
Service customers in an effective and efficient manner; partner with internal teams proactively.
Answer calls and emails regarding technicalsupport requests and log into ticketing systems.
Perform other duties as assigned
ESSENTIAL REQUIREMENTS
Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls
Ability to maintain confidential business information
Ability to respond to customers in a timely and effective manner
Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)
Ability to work independently with minimum supervision
Ability to work under pressure
Strong troubleshooting, problem-solving, and team player mindset is a plus
Proactive and enthusiastic to excel
OTHER REQUIREMENT
Domestic and/or International Travel may be required (up to 25%)
Willing and able to work additional hours when needed
Bend, lift, open and move product and related office items varying in weight up to 30lbs,
EDUCATION
1+ Years of Professional Experience in technicalsupport or related areas
Experience in the security system industry is highly desired
A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required
Preferred certificate: CompTIA A+
Fresh graduates will also be considered
$39k-65k yearly est. 4d ago
Customer Service Rep
ASC Engineered Solutions, LLC
Technical support representative job in Brea, CA
The Customer Service Representative provides effective customer service for all internal and external customers.
Duties and Responsibilities
Responsible for communicating with customers via phone, email, fax, etc.
Provides timely and accurate information to incoming customer service orders, status, and product knowledge request
Processes customer orders, changes, and returns
Resolves customer complaints by investigating problems, developing solutions, and making recommendations
Works closely with the Operations Supervisor as directed
Reviews and maintains customer database to track information on account information, statuses, orders, and lead times
Provides timely feedback regarding service failures or customer concerns
Works closely with Sales Representatives on quotes, status of orders etc.
Promotes a safe workplace
Performs other duties as directed
What You Will Bring
Required Skills, Competencies and Qualifications
Strong communication and interpersonal skills
Outstanding customer service skills
Excellent time management ability
Ability to handle adversity and conflict with successful outcomes
Outstanding attention to detail and accuracy
Possesses strong commitment to team environment while working well with others
Works systematically and logically to resolve problems
Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services
Knowledge of technical details of the company product
Proficient in computer data entry
Proficient in Microsoft Office, Microsoft CRM Dynamics, and ERP Software
2+ years of Customer Service experience in the manufacturing or construction industry
Job Benefits
Medical, Dental, Vision, and FSA are available 30 days following your start date
401k with company match is available after 90 days of employment
Company-provided Life Insurance and AD&D are provided after 90 days of employment at no cost to you
3 PTO days after 60 days of employment (hourly and non-exempt positions only)
2 weeks of vacation after 6 months of employment
10 paid holidays - including your birthday!
$32k-41k yearly est. 2d ago
Customer Service Rep
ASC Engineered Solutions-The Reliable Automatic Sprinkler Co., Inc.
Technical support representative job in Brea, CA
The Customer Service Representative provides effective customer service for all internal and external customers. Duties and Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate inform Customer Service, Service, Microsoft, Operations Supervisor, Sales Representative, Manufacturing, Retail, Customer
$32k-41k yearly est. 2d ago
IT Support Specialist Level 1
National Community Renaissance 4.7
Technical support representative job in Rancho Cucamonga, CA
National Community Renaissance (National CORE) is a nonprofit affordable housing developer, but our work is not about bricks and mortar, rather creating healthy communities that thrive and prosper for many generations to come. At National CORE, we support families and seniors by providing housing communities that are affordable, safe, and of the highest quality. We enhance neighborhood stability through long-term management and maintenance, as well as industry-leading services such as senior wellness, preschool and afterschool programs, and family financial training.
National COREs Information Technology department is an ever exciting, dynamic environment. We are focused on empowering our customers through current technology, superior support, and proactive interactions.
We are looking for an individual with strong communication skills anda strong technical background.A technician with a can do attitude and someone who is driven and wants to advance in the department is a must. This person will perform a variety of administrative tasks to maintain departmental service level agreements and interface closely with end-users and collaborate with other I.T. staff daily.They will require strong organizational traits as well as interpersonal and communications abilities.Candidate must be an analytical thinker as this position will involve problem resolution and process/policydevelopment.Overall customer-service orientation skills are a requirement.
RESPONSIBILITIES
Phone Support: Provide first level phone support for inbound support calls to the Service Desk. This also includes remote support for desktops, laptops, mobile devices, printers, etc.
Incident Management: Documentallincidents, problems and requests in the company ticketing system and escalate as needed to service/product owner(s), as well as management.
Asset Management: Maintain inventory of all physical and digital assets owned by National CORE; including new hardware, software licenses, domain registration, etc. Make recommendations for the ordering of assets, as needed, to ensure timely deployments.
Troubleshooting: Identify problems in the environment and drive them to resolution; from making sure the workplace is clean to identifying recurring failures and notifying the appropriate service/product owner(s) to ensure root-cause resolution.
Communication: Be able to identify problems in the environment and communicate with peers and customers. Provide a level of discretion when it comes to sensitive data and communication such as confidential company information.
Customer Service Driven: Self-prioritization and timely resolution of incidents and requests to support our customers technology needs. Design, plan and conduct training on the use of systems and software best practices. Search for solutions to enhance workflows to drive automation and efficiency and present recommendations to management.
Project Management: Other project or administrative tasks as assigned by the Director of IT to ensure the overall success of the departments strategy and goals. This requires the ability to manage multiple tasks and resources to ensure timely completion of all assignments.
Attend company sponsored events that relate to the development of the team, which from time to time may include overnight stays at locations away from the employees home.
Ability to work flexible hours. Ability to travel is required.
Must possess a valid drivers license, current automobile insurance and reliable form of transportation.
Qualifications
SKILLS & EXPERIENCE
Technical Proficiencies: Experience working in an ITsupportenvironment utilizing the latest tools and methodologies. This includes but not limited to tools and methodologies such as Active Directory, Exchange, Office 365, and ITIL processes. Basic network troubleshooting skills, including wired and wireless technologies with an understanding of TCP/IP, DNS and DHCP. Also, the ability to self-manage time, priorities, and daily workload with little supervision while being able to switch gears and work collaboratively on larger-scale projects or problems.
Platform Agnostic: Knowledge in supporting and troubleshooting current Apple and Windows operating systems, all popular mobile platforms like iOS and Android, troubleshooting the current versions of Microsoft Office(Outlook, Word, Excel & PowerPoint), as well as prior experience with troubleshooting and supporting network infrastructure. Experience with Yardi Voyager 7 is a plus.
Soft Skills: Excellent active-listening skills are required to understand our customers concerns and/or needs. Superior critical thinking and problem-solving abilities to work through technical issues. Outstanding verbal communication, presentation, and interpersonal skills with strong attention to detail are necessary to work collaboratively with the IT team, our customers, staff, and vendors.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
Operate computer and office equipment.
Standing, walking, sitting
Exposure to various types of weather conditions
Driving
FLSA
Non-Exempt
$41k-52k yearly est. 19d ago
Technical Support Specialist (NE)
Syncreon 4.6
Technical support representative job in Perris, CA
Looking for a new opportunity? Excited to join a growing team? Join us and contribute to a company that values quality, safety, and continuous improvement. At DP World, we work toward continuous growth and excellence as an organization and are looking for individuals that want to do the same. This opportunity will give the ideal candidate the experience desired to accelerate their career.
We are looking for a TechnicianSupport Specialist, to join our Perris, CA location- It's an exciting time to join the DP World team!
About the Role
How you will contribute
* Responsible for implementing standards as established by the system and network engineering teams in regard to planning and supporting the plants in the areas of desktop, WAN, LAN , servers, and disaster recovery.
* Provide second level diagnostic support the System and Network Engineering Teams and the Service Desk in supporting the plants as it relates to; Desktops, WAN, LAN, and Servers as well as capture site specific network, server, and end device documentation.
* Creates / updates work instructions for new tasks or as the steps for existing tasks are modified, ensures all documentation is in the proper format and is stored in the location identified by the TSS team lead.
* Participate in global support on-call rotation to support the various geographic syncreon plants and location and is also available during on call support. Answers the telephone when called and is able to connect to the syncreon network within 10 minutes of notification.
* Monitors emails for alert notifications from the service desk and resolves or escalates these as required.
* Provides change management support during the weekend when on call.
* Participates, enforces, and follows syncreon's change, incident, and problem management processes and escalates, where required to the Service Desk following the predefined escalation procedure.
* Adheres to syncreon's security process proactively identifying security issues and escalating these to the TSS team lead or appropriate manager as well as syncreon's purchasing processes ensuring that all IT equipment is properly tracked throughout the hardware lifecycle.
* Provides onsite support for new site launches and server / network refreshes.
* Other duties as assigned.
Your Key Qualifications
* A bachelor's in computer science or a combination of equivalent professional training and certifications, combined with a minimum of two years related work experience in a position(s) with increasing responsibility and supervisory duties may be accepted.
* Solid attention to detail and the ability to create and document process and procedures.
* Good verbal and written communication skills with internal IT colleagues; business leaders and external audit community.
* The ability to work within a very demanding environment and handling stress in a positive manner and maintain a high degree of confidentiality.
* Excellent organizational and problem solving skills.
* Ability to handle multiple tasks.
* Strong written and verbal skills in English.
* A strong understanding and working knowledge of desktop hardware, operating systems and software.
* A good understanding of network systems and protocols as well as server hardware and operating systems.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
Pay starts off at $29.42
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
The DP World family comprises of syncreon, Imperial and P&O.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles
Job Segment: Logistics, TechnicalSupport, Supply Chain, Network Engineer, Change Management, Operations, Technology, Engineering, Management
$29.4 hourly 20h ago
Instructional Support Technician (Instructional Support Technician II), College of Natural Sciences - Physics
California State University System 4.2
Technical support representative job in San Bernardino, CA
Required Qualifications: * Knowledge of the principles of performing support services. * Knowledge of the principles, methods, and techniques related to the discipline and their curriculum. * Knowledge of the materials and supplies in the discipline curriculum and their uses.
* Ability to plan, organize, and schedule activities
* Ability to operate technical equipment related to the discipline.
* Ability to maintain records
* Ability to adjust and perform simple maintenance of technical and scientific equipment.
Preferred Qualifications:
* Experience working in an academic department in higher education.
* B.S. Degree in Physics
* Knowledge of the principles, methods, and techniques related to Geology and Physics and their curriculum.
* Knowledge of the materials and supplies in the Geology and Physics curriculum and their uses.
* Ability to operate technical equipment related to Physics and Geology.
* Ability to adjust and perform basic/common maintenance of technical and scientific equipment.
* Ability to communicate with constituents in a professional and respectful manner.
* Ability to complete and pass the CSUSB Defensive Driver Certification.
Compensation and Benefits:
The salary offered will take into account internal equity and experience among other factors.
Initial salary step placement will be Step 1-Step 3 ($4,595-$4,780/month) for qualified candidates.
CSU Classification Salary Step Range: $4,595 - $6,694 per month (Step 1 - Step 20)
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Position Information:
Full-time Non-Exempt Probationary
Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends.
Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.
The application deadline is: February 13, 2026
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g., H1B, F1, STEM OPT).
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Drivers License Check
Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.
Mandated Reporter
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at ****************************************************************
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit *********************************************************
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at ******************.
Smoking
CSUSB is a smoke and tobacco-free campus. See policy at *******************************************************
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: *******************************
Advertised: Jan 28 2026 Pacific Standard Time
Applications close: Feb 13 2026 Pacific Standard Time
$4.6k-4.8k monthly 20h ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support representative job in Riverside, CA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$54k-80k yearly est. 39d ago
Tech Support Coordinator
Multiquip Inc. 4.3
Technical support representative job in San Bernardino, CA
About the Role: As a TechnicalSupport Coordinator, you'll be the go-to resource for troubleshooting and supporting MQ Power equipment. Using your expertise in power generators and diesel engines, you'll guide customers through diagnostic steps and work to resolve issues over the phone, by email, or other communication channels. Whether it's a complex technical issue or a routine inquiry, you'll be the expert our customers rely on.
Key Responsibilities:
* Provide Expert Technical Assistance: Handle customer inquiries, troubleshooting requests, and provide solutions for issues on MQ Power equipment.
* Diagnose Equipment Problems: Listen closely to customers' descriptions of issues, analyze troubleshooting codes, symptoms, and data to pinpoint causes of failures or potential issues.
* Predict and Prevent Failures: Identify recurring problems and emerging trends, making proactive repair recommendations to prevent future issues.
* Ensure Customer Satisfaction: Follow up with customers to ensure their problems are resolved, and their expectations are exceeded.
* Create and Share Documentation: Provide clear technicalsupport materials, including reports and repair documentation, to help customers understand solutions.
* Maintain Accurate Records: Document all interactions with customers, ensuring that all service issues and troubleshooting results are logged and organized.
* Collaborate Across Teams: Work closely with internal teams to resolve issues and contribute to continuous improvement initiatives.
* Contribute to Knowledge Sharing: Research and document effective troubleshooting techniques, repair procedures, and solutions to expand our knowledge base and FAQ database.
* Positive Customer Interaction: Maintain a friendly, approachable attitude with both customers and team members, ensuring that all interactions are positive and productive.
What We're Looking For:
Education & Experience:
* Associate's degree or equivalent from a technical school or two-year college.
* 3-5 years of hands-on single/three phase generator equipment experience or related training.
* Previous experience with diesel-powered generators is highly preferred.
* Skills & Expertise:
* Strong understanding of mechanical, electrical, and hydraulic systems, including the ability to read and interpret schematics and diagrams.
* Solid troubleshooting skills and the ability to diagnose complex issues based on various data sources.
* Experience with power generator equipment ranging from 6 kW to 600 kVA, engine data analysis, and interpreting engine DTC's.
* Ability to communicate technical information clearly, both in writing and verbally.
* Strong customer service skills, including effective telephone communication and problem-solving.
* Proficiency in Microsoft Office applications (Word, Excel, Outlook) and familiarity with CRM or service tracking software.
* Self-motivated with the ability to manage multiple tasks and work independently.
Education & Experience:
* Associate's degree or equivalent from a technical school or two-year college.
* 3-5 years of hands-on electromechanical experience or related training.
* Previous experience with diesel-powered generators is highly preferred
Skills & Expertise:
* Strong understanding of mechanical, electrical, and hydraulic systems, including the ability to read and interpret schematics and diagrams.
* Solid troubleshooting skills and the ability to diagnose complex issues based on various data sources.
* Experience with electrical troubleshooting, engine data analysis, and interpreting system codes.
* Ability to communicate technical information clearly, both in writing and verbally.
* Strong customer service skills, including effective telephone communication and problem-solving.
* Proficiency in Microsoft Office applications (Word, Excel, Outlook) and familiarity with CRM or service tracking software.
* Self-motivated with the ability to manage multiple tasks and work independently.
Physical Requirements:
This position primarily involves office-based work and customer communication. A typical 8-hour workday includes extended periods of sitting, phone use, talking, hearing, reading, writing, and computer typing.
The physical demands described below are representative of those required to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this role, the employee: Regularly sits for extended periods, frequently talks and listens to customers and team members, occasionally stands, walks, and reaches with hands and arm.
Compensation and Benefits:
* Compensation $25-$30/hr
* Excellent Benefits Package for Full Time Employee that starts the 1st of the month after 30 days of hire date
* Medical, Vision & Dental plans (including orthodontic coverage
* Company paid Life, AD&D, short-term and long-term disability
* Generous Paid Time Off - Accrue up to 4 weeks per year
* 11 paid Holidays
* 401(k), and other financial benefits
* Tuition Reimbursement up to $5,250 a year
* MetLife Hyatt Legal and AFLAC benefit plans
* Employee Assistance Program
$25-30 hourly Auto-Apply 13d ago
Senior AV Production Support Technician - Irvine CA
One Diversified, LLC
Technical support representative job in Irvine, CA
How You'll Contribute: We are seeking a skilled and reliable AV Production SupportTechnician to provide technicalsupport for internal corporate events, including town halls, executive meetings, webinars, and hybrid events. The ideal candidate will have hands-on experience with AV systems, live event production, and troubleshooting in a fast-paced corporate environment.
This position provides technical and operational support of audio-visual equipment and systems located within the following types of environments: Business/corporate offices, single and divisible conference rooms, training rooms, collaboration rooms, and open areas (digital signage).
This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team.
The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Typical daily schedule will be 8am - 5pm. These hours may be adjusted based on meeting and event needs, including earlier starts, later end times, and overtime will be required.
Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development.
What You'll Do:
The job responsibilities of the Audio-Visual Support Services Technician include the following:
Set up, operate, and break down AV equipment for live and hybrid events.
Provide technicalsupport for video conferencing platforms (e.g., Zoom, Microsoft Teams, Webex).
Operate cameras, switchers, microphones, projectors, and audio mixers.
Collaborate with internal stakeholders and external vendors to ensure seamless event execution.
Troubleshoot AV issues in real-time during events.
Maintain and inventory AV equipment.
Support pre-event testing and rehearsals.
Exercising advanced technical skill level abilities to perform routine maintenance of advanced AV/technology related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment.
Act as the liaison between the on-site team and Diversified Service management.
Oversight for planning and implementation of process improvement principles required to maintain AV technologies in critical areas such as training rooms, video walls, meeting rooms, conference rooms, and AV spaces.
Support executive level meetings with tasks such as meeting start up, monitoring, and active troubleshooting.
Oversee repair and service of all AV equipment while planning and implementing improvements in AV equipment. Act as the technical escalation point for all AV equipment and related issues.
Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for end-users.
Daily/weekly room sweep scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use.
Quarterly preventative maintenance of rooms at the designated client site.
Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of AV/multi-media systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity AV/multi-media systems.
Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems.
Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of audio visual, video conference, display and presentation technologies.
Manage the daily activities of configuration and operation of AV/multi-media systems.
Participate in and drive continuous improvement activities across AV technologies and collaborate with client to improve/evolve technology solutions.
Provide assistance to users in accessing, using, and diagnosing AV/multi-media systems.
Track, update, and report on AV ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics.
Interface with client executive and "C" level personnel in a highly professional manner.
Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc.
Collaborate with local Service management concerning actions, including but not limited to end-user provided training.
Communicate effectively with clients to ensure that all technical issues are resolved promptly and satisfactorily.
Participate, as needed, in Client escalations/analysis requests.
Follow all safety procedures and always adhere to the customer's security and confidentiality policies.
Communicate effectively with the client and Diversified remote team to inform the ticket resolution progress.
Required to attend client team AV meetings regularly, and collaborate effectively with their internal AV engineering team
Ability to find creative in the moment solutions to break fix problems, so meetings can continue to operate while searching for a long term solution
What You'll Bring:
Education & Certifications:
HS Diploma/ GED
Required Skills/Qualifications:
5+ years of experience in AV production and enterprise level AV support
CTS certification from AVIXA and/or manufacturer certifications (QSC, Cisco, Clear One, Crestron, Extron, etc.)
Proficiency with AV hardware (e.g., PTZ cameras, audio mixers, video switchers).
Experience with video conferencing platforms and streaming tools.
Familiarity with corporate environments and executive-level support.
Excellent communication and customer service skills.
Experience with hybrid event platforms and webinar production.
Knowledge of AV over IP systems and digital signage.
Competencies in AutoCAD / Visio adequate to read drawings for rack layout & cabling
Experience conducting site surveys; constructing racks; pulling cable; installing projectors & sub-mounts; crimping / punch-down connections
Competencies in Video Conferencing products (Cisco preference)
Competencies in QSC control systems (trouble shooting, basic communication concepts and protocols)
Competencies in Crestron and Extron control systems (trouble shooting, basic communication concepts and protocols)
Basic wiring skills
Experience testing and troubleshooting complex AV systems, as well as strong knowledge of proper equipment rack wiring standards and event best practices
Experience with major industry manufacturers including QSC, Crestron, Extron, Cisco, Microsoft, Biamp, Shure, and/or Poly
Experience with Advanced AV Signal Flow Diagramming and Advanced Troubleshooting
Knowledge of signal flow for: audio, video, control systems, lighting, networking, access control, phone systems, and camera systems
General proficiency with computers and specialized software applications specific to the AV industry (i.e. Crestron; the use of programs such as MS Excel, Outlook, Project, Word)
Must present well as client facing and working with high level executives within high pressure meeting situations
Proactive personality when it comes to finding issues, staying busy, and supporting the onsite clients
If taking public transit, you will still be responsible for arriving at work at your designated start time. Ensure you have reliable backup transportation if necessary.
Must be able to stand, kneel and/or crouch for long periods of time
Must be able to work in high places, as well as small, cramped places
Must be able to work in hot humid places, as well as cold places
Must be able to properly use hand/power tools, ladders, and subsequent safety equipment
Must be able to lift/maneuver up to 75 lbs, use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time
Must pass a background screen and drug test.
$52k-91k yearly est. 16d ago
IT Support Coordinator
Cirks Construction
Technical support representative job in Orange, CA
The IT Support Coordinator assists the IT Director and IT Manager in facilitating the company's growing technological needs. This on-site role also assists with network administration, application support, ticket management, hardware and software acquisition, set-up, and troubleshooting.
Apply if you:
Bring a cooperative spirit to your team and neighboring department.
Have an understanding that through your contributions, you aid in the overall Company's success.
Pursue continuous efforts to see beyond current business modes and methods.
Embody an understanding that as a committed team member, tenure with an organization is achievable.
Bring your whole self to work. Applying your knowledge, skills, and abilities ensures that every task you perform is performed at the highest level.
Job Description:
KDC is a leader in the construction industry with diverse individuals dedicated to our people, customers, projects, and community. Maintaining a strong focus on building a culture that encourages our employees to grow personally and professionally.
KDC offers a competitive salary/hourly range $29.00 to $38.00 - while considering the candidate's experience and a comprehensive benefits package for full-time employees:
Medical insurance
Dental HMO and PPO insurance
Vision insurance
Life/AD&D insurance
Flexible Spending Accounts - Unreimbursed Medical and Dependent Care
401(k) retirement plan
Vacation and Sick Time
Holidays
Performance Expectations
Striving to be the leader in construction and facilities services by exceeding customer expectations begins with each employee. Through the individual contributions of our employees, we can support our core values. To help us accomplish this goal, we ask you to S.M.I.L.E.
Synergy - bring a cooperative spirit to your team and neighboring departments.
Marketing - understanding that through your contributions, you aid in the overall success of our Company.
Innovation - continuous efforts to see beyond current business modes and methods.
Longevity - understanding that tenure with the organization is achievable as a committed team member.
Excellence - bring your whole self to work. Applying your knowledge, skills, and abilities ensures that every task you perform is performed at the highest level.
Core Competencies
Attention to Detail
Ensuring Accountability
Fostering Communication
Teamwork
Adaptability
Time Tracking Consistency
Using Information Technology
Essential Job Functions
Assists with developing the core company applications: CMiC, FieldPoint, Workday, and ADP.
Executes hardware set-up and repairs for laptops, desktops, smartphones, phone systems, and printers.
Assists with responding to and resolving IT tickets.
Trains onboarding employees with basic workstation and phone processes.
Configures and maintains servers, firewalls, access points, and service provider equipment.
Creates management reports based on business requirements and standards.
Tests and validates report data.
Maintains and re-maps existing reports in the Company database.
Modifies and maintains the report inventory.
Assists with supporting efforts to maximize speed, bandwidth, data storage, firewall, security, and accessibility.
Responsible for working safely, adhering to all aspects of our Health, Safety, and Environmental Program for self-protection and for protecting fellow co-workers, sub-contractors, the public, and the clients by supporting all Company safety efforts.
Other duties as assigned.
Education, Experience, and Skills
Expert in Microsoft Software Suite with proficiency in troubleshooting Windows.
1 - 5 years' experience with Information Technology (“IT”) or equivalent.
High school diploma or equivalent. Ability to convey IT solutions to non-technical users.
Demonstrates experience with network administration, hardware/equipment management, and ticketing platform experience.
Demonstrates experience with company applications with a strong understanding of data table relationships, report writing, and module functions.
Technical experience with Excel reporting platforms
Demonstrates experience using report software.
Demonstrates strong interpersonal, verbal, and written communication skills.
Ability to multi-task, has strong attention to detail, organizational skills, and time management skills to ensure all established deadlines are achieved.
Self-starter and able to work in a fast-paced, team-oriented environment.
Has passion, energy, persistence, a positive attitude, and enthusiasm.
Able to identify a need, remove barriers, and has the know-how to make things happen.
Values diversity of ideas, opinions, and people.
Has good common sense and applied logic.
Must possess or be able to obtain an appropriate state driver's license before employment, along with a clean driving record and reliable transportation.
KDC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$29-38 hourly Auto-Apply 15d ago
IT Support Coordinator
Cirksconstructioninc
Technical support representative job in Orange, CA
The IT Support Coordinator assists the IT Director and IT Manager in facilitating the company's growing technological needs. This on-site role also assists with network administration, application support, ticket management, hardware and software acquisition, set-up, and troubleshooting.
Apply if you:
Bring a cooperative spirit to your team and neighboring department.
Have an understanding that through your contributions, you aid in the overall Company's success.
Pursue continuous efforts to see beyond current business modes and methods.
Embody an understanding that as a committed team member, tenure with an organization is achievable.
Bring your whole self to work. Applying your knowledge, skills, and abilities ensures that every task you perform is performed at the highest level.
Job Description:
KDC is a leader in the construction industry with diverse individuals dedicated to our people, customers, projects, and community. Maintaining a strong focus on building a culture that encourages our employees to grow personally and professionally.
KDC offers a competitive salary/hourly range $29.00 to $38.00 - while considering the candidate's experience and a comprehensive benefits package for full-time employees:
Medical insurance
Dental HMO and PPO insurance
Vision insurance
Life/AD&D insurance
Flexible Spending Accounts - Unreimbursed Medical and Dependent Care
401(k) retirement plan
Vacation and Sick Time
Holidays
Performance Expectations
Striving to be the leader in construction and facilities services by exceeding customer expectations begins with each employee. Through the individual contributions of our employees, we can support our core values. To help us accomplish this goal, we ask you to S.M.I.L.E.
Synergy - bring a cooperative spirit to your team and neighboring departments.
Marketing - understanding that through your contributions, you aid in the overall success of our Company.
Innovation - continuous efforts to see beyond current business modes and methods.
Longevity - understanding that tenure with the organization is achievable as a committed team member.
Excellence - bring your whole self to work. Applying your knowledge, skills, and abilities ensures that every task you perform is performed at the highest level.
Core Competencies
Attention to Detail
Ensuring Accountability
Fostering Communication
Teamwork
Adaptability
Time Tracking Consistency
Using Information Technology
Essential Job Functions
Assists with developing the core company applications: CMiC, FieldPoint, Workday, and ADP.
Executes hardware set-up and repairs for laptops, desktops, smartphones, phone systems, and printers.
Assists with responding to and resolving IT tickets.
Trains onboarding employees with basic workstation and phone processes.
Configures and maintains servers, firewalls, access points, and service provider equipment.
Creates management reports based on business requirements and standards.
Tests and validates report data.
Maintains and re-maps existing reports in the Company database.
Modifies and maintains the report inventory.
Assists with supporting efforts to maximize speed, bandwidth, data storage, firewall, security, and accessibility.
Responsible for working safely, adhering to all aspects of our Health, Safety, and Environmental Program for self-protection and for protecting fellow co-workers, sub-contractors, the public, and the clients by supporting all Company safety efforts.
Other duties as assigned.
Education, Experience, and Skills
Expert in Microsoft Software Suite with proficiency in troubleshooting Windows.
1 - 5 years' experience with Information Technology (“IT”) or equivalent.
High school diploma or equivalent. Ability to convey IT solutions to non-technical users.
Demonstrates experience with network administration, hardware/equipment management, and ticketing platform experience.
Demonstrates experience with company applications with a strong understanding of data table relationships, report writing, and module functions.
Technical experience with Excel reporting platforms
Demonstrates experience using report software.
Demonstrates strong interpersonal, verbal, and written communication skills.
Ability to multi-task, has strong attention to detail, organizational skills, and time management skills to ensure all established deadlines are achieved.
Self-starter and able to work in a fast-paced, team-oriented environment.
Has passion, energy, persistence, a positive attitude, and enthusiasm.
Able to identify a need, remove barriers, and has the know-how to make things happen.
Values diversity of ideas, opinions, and people.
Has good common sense and applied logic.
Must possess or be able to obtain an appropriate state driver's license before employment, along with a clean driving record and reliable transportation.
KDC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$29-38 hourly Auto-Apply 9d ago
Tech Support L1
Kynite
Technical support representative job in Industry, CA
Orchestrated by adept technical architects with over fifty years of applied expertise, KYNITE is an advanced technology company specializing in the disciplines of: Blockchain, Cloud Services, Big Data & Analytics, Artificial Intelligence, Enterprise, Staff Augmentation and Managed Services
We are BigData Experts
We are Cloud Experts
We are Enterprise Architects
We are Artificial Intelligence Innovators
We are Technological Evangelists
We are Doers
We are Kynite
Additional Information
All your
This job is only for individuals residing in US
US Citizens, Green Card holders, EAD's can apply
W2, C2c,
Information will be kept confidential according to EEO guidelines.
$39k-65k yearly est. 60d+ ago
Autism Support Technician (AM Behavior Tech)
Holding Hands OpCo LLC 4.4
Technical support representative job in Whittier, CA
Job DescriptionDescription Now Hiring: Autism Support Specialist (Entry-Level) - Also known as a Behavior Technician Are you passionate about making a difference in the lives of individuals with autism and other developmental disabilities? Do you have a knack for fostering positive behavior and creating a supportive learning environment? Holding Hands Inc. is seeking a dynamic individual to join our team as a Behavior Technician.
Location: Whittier, CA Region | Sessions are completed in one of our beautiful clinics, the clients home, or another community location.
We work diligently to schedule your clients within 20/miles or 30/minutes (whichever is closest) to your home to minimize commute time.
Pay: $21-$25/hr depending on experience & education
Schedule: Part-Time | 15 - 25+ hours per week
Block Schedule Options Include:
Block 1: Monday - Friday 9am - 3pm
What You'll Do as a Behavior TechnicianAs a Behavior Technician, you'll use a proven method called Applied Behavior Analysis (ABA) to support children and teens in reaching their full potential. You'll work one-on-one with clients in their home, school, or one of our welcoming clinics. Each day, you'll help your client learn new skills and reduce challenging behaviors in a fun, supportive, and meaningful way. What your day might look like:
Work 1-on-1 with kids and teens with autism and other developmental needs
Follow a personalized therapy plan created by our clinical team
Use play, routines, and activities to help your client grow
Track progress by taking notes and recording behaviors
Encourage independence and build everyday life skills
Celebrate every win-big or small!
Don't worry if you're new to ABA-we'll provide you with thorough training to ensure you feel confident and prepared. You'll also have support from our caring, multi-disciplinary team every step of the way. Every child is unique, and so is our approach. We don't use cookie-cutter programs-instead, we tailor therapy to fit each client's needs, interests, and goals. If you're passionate about helping others, love working with kids, and want to make a real difference, this could be the perfect fit for you! Learn more here:
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Qualifications - What We Are Looking ForMinimum Qualifications
High school diploma or equivalent
6 months of experience working with individuals with developmental disabilities (paid or unpaid)
Must be able to lift at least 10 pounds, sit, and run as needed.
Reliable source of transportation
Must be comfortable commuting 20 miles or 30 minutes to client sessions
Passion for working with children, youth, and young adults with developmental disabilities
Preferred Qualifications
Associate or bachelor's degree
ABA experience or RBT Certified
CPR certification in both pediatrics and adults
Experienced and comfortable managing a wide variety of maladaptive behaviors, ranging anywhere from non-compliance, elopement, verbal and physical aggression, self-injurious behaviors, etc.
Benefits & Perks - Things You'll LoveWhy join the Holding Hands Team?
Make a meaningful impact: Join a team dedicated to helping students thrive academically and socially.
Our work comes from the heart, not just a textbook or manual. The starting point of therapy is believing in the ability and potential behind every individual.
Professional growth opportunities: Take advantage of ongoing training and development to enhance your skills and advance your career.
In addition to supporting our client's growth, we value providing our staff with various growth opportunities to continue reaching their career goals by providing training opportunities for different modalities, supervision, and mentorship.
Supportive work environment: Be part of a collaborative team that values diversity, inclusion, and mutual respect.
DEI training for all new hires.
Benefits & Perks!
Great technology provided such as an iPad
Fully reimbursed Registered Behavior Technician certification
Paid travel time in between clients & Mileage reimbursement
Paid gap time for in between sessions
401(k) with a company match
Sick/mental wellness time off & Paid Time Off
Unlimited Referral Bonus
Monthly Registered Behavior Technician group meetings
Monthly ABA Student meetings for individuals collecting supervision hours towards their BCBA/BCaBA
Annual Performance Reviews with opportunity for pay increases
No experience? No problem. If you care about kids and want to grow your skills, we'll teach you everything you need to know.
Start your journey with Holding Hands today!
$21-25 hourly 29d ago
Support Technician
Daveandbusters
Technical support representative job in Ontario, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $18 per hour
Salary Range:
16.9
-
18.4
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-18 hourly Auto-Apply 23d ago
SUD IOP Support Technician/Driver Staff
The Grove Recovery Community
Technical support representative job in Santa Ana, CA
Job DescriptionSalary: Starting at $21 per hour
We are hiring for an SUD Intensive Outpatient Treatment Program Support BH Technician and Driver for our Santa Ana office!
Join a great team of professionals and help make a difference with a special population: with adults in recovery from addiction!
We offer community-focused treatment approach to help clients foster deep connections among peers, encouraging mutual support and growth throughout the recovery journey.
At The Grove, youre not just doing basic care; youre joining a vibrant community committed to helping each other grow and succeed.
This position is for 2:30pm to 11pm, Wednesdays through Sundays!!!
SUMMARY
The Behavioral Health Technician / Driver Support Staff works directly with each of the clients, the Program Director and the Clinical Director on an individual basis providing assistance in the areas of client care, client coordination and medical appointment scheduling, as well as overall client health, in an intensive inpatient care facility serving dually diagnosed clients who are newly recovering from alcohol and other drugs. The BHT Support Driver Staff is utilized as a driver for taking clients to and from appointments and meetings in a company vehicle. Driving is required.
EXPECTATIONS OF ALL EMPLOYEES
Compliant with all company codes and standards according to government policies
Attendance according to company standards and Code of Conduct
Perform assigned duties and tasks within the position's scope of practice and skill level/capability
ESSENTIAL DUTIES AND RESPONSIBILITIES
Delivers appropriate indirect and selected direct patient care at a competent level as directed by a manager within the scope of approved BHT Support Staff/Tech skills according to the needs/age of the patient/population served; collaborates with other members of the healthcare team to plan, expedite and promote quality patient care; employs critical thinking skills when identifying and responding to patient needs.
Collects urine drug screens on all admissions and random UDS on all participants, as appropriate. Attends facility/community meetings and groups, conducts Program Orientation, searches belongings, and collects unauthorized items to be placed in a secured area.
Ensures safe care to patients adhering to policies, procedures, and standards of care,
Promotes individual professional growth/development by meeting requirements for mandatory/continuing education/skills competency; supports department goals, which contributes to the success of the organization.
Performs other duties and tasks as required.
When required to transport patients:
Arrange for patient and chaperone transport via Uber or Lyft. Monitor the Patient while en route.
AGE-SPECIFIC COMPETENCIES (ADULT, 18 yrs+)
Allows patients to maintain control; involves patients in decision-making and planning of care, as appropriate to condition and situation.
Encourages participation in care.
Demonstrates clinical knowledge of expected adult vital signs.
Recognizes abuse/neglect potential.
Encourages family support.
Recognizes/respects concerns over interruption of work/plans/separation from family, etc.
Recognizes fears regarding potential lifestyle changes.
Encourages verbalization of fears and anxiety; maintains age-appropriate communication
MINIMUM JOB REQUIREMENTS
Education, Training, and Experience Required:
Preferred work experience as a Support Staff, Recovery Advocate, or Technician, preferably in the field of chemical dependency and/or behavioral health.
High school diploma, GED, or one year of work experience in a supportive role.
Credentials: Must have current RADT-1 or higher
Must possess a valid, Class C drivers license and have a clear driving record for the prior 5 years with no major moving violations or accidents.
Required Knowledge, Skills, and Abilities:
Knowledge of SUD and Co-Occurring Disorders of industry standards as related to the position of BHT/Driver Support Staff, educated on the disease of addiction and substance abuse, co-occurring disorders, MAT, and Harm Reduction principles.
Ethical & Legal Considerations - Confidentiality and HIPAA regulations, Mandated Reporting, ethical decision making
Communication & Documentation - Clinical Documentation, Interdisciplinary Collaboration, Cultural Sensitivity & Trauma-Informed Care, Exit blocking
Basic knowledge and computer skills of PC software programs, particularly Microsoft Word and Excel, are preferred.
Communication skills - must be able to concentrate on work amid distractions such as noise, conversations, and foot traffic
Exercise Good Judgement - maintain self-control in volatile or hostile situations, such as when verbally or physically confronted in an aggressive manner
Work independently, with little supervision, in an unstructured environment with multiple demands
Basic Understanding of Treatment Program and Modalities - intake, assessment, biopsychosocial, drug screening, consents, record requirements and documentation, referral,s and discharge planning
Clinical Skills - Client Observation & Monitoring, Crisis Intervention Techniques, Basic Counseling Support, Group Facilitation Support, Treatment Planning Assistance, Supporting clients in following their treatment plans and setting recovery goals.
Cultural Sensitivity & Trauma-Informed Care - specific populations with deficits to care, harassment policies, and cultural differences amongst co-workers and clients.
Interdisciplinary - Working with counselors, social workers, and medical staff
Positive Representation of Company Standards - Ability to represent the program well in interactions both inside and outside the facility
Community Education - knowledgeable about the process of recovery, 12 steps, and substance abuse treatment, and effectively educate those in the community
Motor Vehicle Driving Safety and Laws
PHYSICAL DEMANDS/WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand or sit for extended periods. The employee must occasionally lift and/or move up to 25 pounds.
The job requires frequent contact with water (hand washing and cleaning) and working with body fluids and hazardous chemicals. When working under these conditions, OSHA standards and universal precautions must be followed at all times.
While performing the duties of this job, the employee must be able to work in a fast-paced environment with minimal to high volumes of stress.
EEOC STATEMENT:
It is our policy toabide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.
Must have valid driver's license
Be willing to pass a pre employment drug screen and background check
Be available for preferred shift as specified above
If you are interested in taking part in a much needed industry to promote better relationships, lifestyle, health and well being please apply!
$21 hourly 4d ago
Electronic and Technology Support Technician
Garden Grove Unified School District 4.6
Technical support representative job in Garden Grove, CA
Garden Grove Unified School District ABOUT THE JOB: Under general direction, performs skilled installation, operation, repair, maintenance, and servicing on a variety of computerized office, audio/video, network, and other electronic equipment; and performs other related work as required.
JOB DUTIES: Designs, develops, connects, installs, programs, troubleshoots, modifies, repairs, and maintains networked fire alarm, intrusion alarm, clock, and bell systems; connects, configures, installs, programs, troubleshoots, modifies, repairs, and maintains end-user devices, networks and peripheral equipment, and software; Voice-over-IP (VoIP), intercom, and public address systems; IP surveillance camera systems; and high-speed copiers and printers; troubleshoots, repairs, and adjusts a wide variety of projectors, marquees, scoreboards, and other electronic devices used in the school district; orders new and replacement parts and maintains an inventory; provides training on the use of equipment and systems to district and site staff; keeps records of time and materials used, and time expended on each job via ticket system; prioritizes and responds to emergency calls; contacts vendors for technicalsupport; installs, repairs, and troubleshoots network cables, as needed; may use aerial lifts to maintain and install equipment, if certified. Complete available at ************ under Employment/Classified Job Opportunities/Job Descriptions EMPLOYMENT STANDARDS Education and Experience: High school graduation or equivalent and three years of recent, increasingly responsible experience in the maintenance and repair of computer, telecommunication, audio/video and/or other related peripherals and equipment is required. Experience with Local Area Network (LAN) is required. Completion of an approved technical school, or related trade courses may be substituted for one year of required experience. Certifications and training in information technology is desirable. LICENSE: Must possess and maintain a valid Class C California Driver License and remain insurable at the standard insurance market rate. Candidates must submit a recent (within the last 30 days) original DMV driving record by the oral rating exam. CERTIFICATE: Employees in some positions may need to possess and maintain a valid aerial lift certification. Appointees must obtain the required certificate within one year following their appointment. A SUCCESSFUL CANDIDATE REQUIRES THE FOLLOWING…. Knowledge of: Computers, hardware, software, electronics, and telecommunications systems; troubleshooting techniques required in the maintenance and repair of computer, electronic, and mechanical equipment and systems; Local Area Network (LAN) concepts, operations, and troubleshooting techniques including TCP/IP protocol; programming procedures for VoIP, intrusion alarm, and fire alarm systems; electrical and fire codes, proper and effective equipment utilization. Ability to: Install and configure computer and electronic devices; demonstrate use of test equipment and monitoring software; learn and train others in new repair methods and procedures for newly-acquired audio/video, office, and other electronic equipment; quickly learn, acquire skills, and train users in new technologies as they emerge; troubleshoot, diagnose, and resolve problems in person and over the telephone; use computer and electronic test equipment to diagnose problems; use hand and power tools; read and interpret schematics and specifications; disassemble, repair, and assemble small electronic and mechanical equipment; read and write at a level required for satisfactory work performance; communicate effectively both orally and in writing; establish and maintain effective working relationships with department staff, user groups, vendors, and district personnel; keep accurate work records, prepare reports, make recommendations, and implement corrective actions.
Education and Experience: High school graduation or equivalent and three years of recent, increasingly responsible experience in the maintenance and repair of computer, telecommunication, audio/video and/or other related peripherals and equipment is required. Experience with Local Area Network (LAN) is required. Completion of an approved technical school, or related trade courses may be substituted for one year of required experience. Certifications and training in information technology is desirable. LICENSE: Must possess and maintain a valid Class C California Driver License and remain insurable at the standard insurance market rate. Candidates must submit a recent (within the last 30 days) original DMV driving record by the oral rating exam. CERTIFICATE: Employees in some positions may need to possess and maintain a valid aerial lift certification. Appointees must obtain the required certificate within one year following their appointment.
APPLICATION FILING PERIOD: JANUARY 30, 2026 TO FEBRUARY 5, 2026 BY 5:00 PM APPLICATIONS WILL ONLY BE ACCEPTED DURING THIS TIME WE ARE ONLY ACCEPTING ONLINE APPLICATIONS FOR THIS RECRUITMENT WE ARE ONLY ACCEPTING ONLINE APPLICATIONS. You must submit an application and complete the supplemental questions. Resumes are not accepted. Incomplete applications will be rejected. Click the red button below to apply.
$32k-41k yearly est. 14d ago
IT Support Specialist Level 1
National Community Renaissance 4.7
Technical support representative job in Rancho Cucamonga, CA
National Community Renaissance (National CORE) is a nonprofit affordable housing developer, but our work is not about bricks and mortar, rather creating healthy communities that thrive and prosper for many generations to come. At National CORE, we support families and seniors by providing housing communities that are affordable, safe, and of the highest quality. We enhance neighborhood stability through long-term management and maintenance, as well as industry-leading services such as senior wellness, preschool and afterschool programs, and family financial training.
National COREs Information Technology department is an ever exciting, dynamic environment. We are focused on empowering our customers through current technology, superior support, and proactive interactions.
We are looking for an individual with strong communication skills anda strong technical background.A technician with a can do attitude and someone who is driven and wants to advance in the department is a must. This person will perform a variety of administrative tasks to maintain departmental service level agreements and interface closely with end-users and collaborate with other I.T. staff daily.They will require strong organizational traits as well as interpersonal and communications abilities.Candidate must be an analytical thinker as this position will involve problem resolution and process/policydevelopment.Overall customer-service orientation skills are a requirement.
RESPONSIBILITIES
* Phone Support: Provide first level phone support for inbound support calls to the Service Desk. This also includes remote support for desktops, laptops, mobile devices, printers, etc.
* Incident Management: Documentallincidents, problems and requests in the company ticketing system and escalate as needed to service/product owner(s), as well as management.
* Asset Management: Maintain inventory of all physical and digital assets owned by National CORE; including new hardware, software licenses, domain registration, etc. Make recommendations for the ordering of assets, as needed, to ensure timely deployments.
* Troubleshooting: Identify problems in the environment and drive them to resolution; from making sure the workplace is clean to identifying recurring failures and notifying the appropriate service/product owner(s) to ensure root-cause resolution.
* Communication: Be able to identify problems in the environment and communicate with peers and customers. Provide a level of discretion when it comes to sensitive data and communication such as confidential company information.
* Customer Service Driven: Self-prioritization and timely resolution of incidents and requests to support our customers technology needs. Design, plan and conduct training on the use of systems and software best practices. Search for solutions to enhance workflows to drive automation and efficiency and present recommendations to management.
* Project Management: Other project or administrative tasks as assigned by the Director of IT to ensure the overall success of the departments strategy and goals. This requires the ability to manage multiple tasks and resources to ensure timely completion of all assignments.
* Attend company sponsored events that relate to the development of the team, which from time to time may include overnight stays at locations away from the employees home.
* Ability to work flexible hours. Ability to travel is required.
* Must possess a valid drivers license, current automobile insurance and reliable form of transportation.
$41k-52k yearly est. 20d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support representative job in Irvine, CA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$54k-79k yearly est. 22d ago
Support Technician
Daveandbusters
Technical support representative job in Palm Springs, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17.5 per hour
Salary Range:
16.9
-
18.4
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-17.5 hourly Auto-Apply 23d ago
Learn more about technical support representative jobs
How much does a technical support representative earn in Redlands, CA?
The average technical support representative in Redlands, CA earns between $31,000 and $49,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.
Average technical support representative salary in Redlands, CA