Technical support representative jobs in Reno, NV - 462 jobs

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

This position functions are to ensure operational, quality and technical accuracy for all pre-analytical, analytical and post analytical procedures in specific lab departments. The incumbent serves as the subject matter expert and demonstrates a strong ability to identify, analyze and solve problems as they arise. In addition, they must be able to perform all the duties as outlined in the Medical Lab Scientist and the Medical Lab Scientist Senior s (Histotechnologist job descriptions for 200290) as assigned by the Clinical Laboratory Supervisor. The incumbent is expected to collaborate with IT and LIS analysts on a regular basis. Nature and Scope Renown Health is a 24-hour/7-days a week operation, providing laboratory services to both inpatient and outpatients of all ages. The incumbent must be able to communicate with a diverse patient population and their family when performing special procedures. The incumbent must be knowledgeable of and observe all safety requirements in a laboratory and hospital setting. This position does provide patient care. Definitions "Collaboration": This position requires a scope of communication and cooperative teamwork across the entire spectrum of clinical healthcare to include providers, the Quality Coordinator, Lab Leadership, and the Medical Director for the Job Specific Duties and Responsibilities as listed in the separate section below. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing, and speaking English. Appropriate education and credentials to obtain and maintain a General Supervisor License from the state of Nevada. Experience: Minimum three years of Clinical Laboratory Science experience is required in their specific area of oversight. Five years of experience preferred. License(s): A current State of Nevada Clinical Laboratory Technologist license or Histotechnologist license as the Nevada General Supervisor license is required within 7 months of hire. Certification(s): National certification as Medical Laboratory Scientist (ASCP), Histotechnologist (ASCP) or equivalent is required. ASCP Specialist Certification preferred. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Knowledge of Laboratory Information Systems.

You will be working as part of a team in a high energy, fast paced, environment working with our customers and filling their orders. Our customers are heating and air conditioning Contractors. Our job is to help them get everything they need to complete each of their jobs as quickly as possible. We are looking for people to join our team that simply love to help people. At Geary Pacific helping people is a team sport. No experience? No problem! We will teach you everything you need to know while working alongside others that truly enjoy what they are doing. The position reports to the Branch Manager. Key Tasks: Inbound & Outbound calls Generating sales orders and quotes Product Merchandising Order Picking and receiving Benefits: We provide an extensive benefits program that includes: Medical; Dental; Vision; Life and Long Term Disability Insurance; 401k with matching; Profit Sharing; Paid vacation, Personal Time, and Paid Holidays. A little bit about us....... Geary Pacific Supply is headquartered in Anaheim, CA. and was established in 1961. We provide heating, air conditioning, and ventilation products to the Contractors that install and service the products. Our company culture is focused on providing our customers, suppliers, and teammates with professional, knowledgeable, and friendly service. Learn more about us at ************************************* Please click on the video link to see what it is like to be part of the Geary Pacific Team. **************************** $18-21/hour

Responsible for Information Technology support to all areas of the organization. Maintain network security policies and procedures by monitoring, updating and reporting threats or concerns to the IT Manager. Provide general support to all BCI Divisions through the BCI support ticketing system, with particular emphasis on local division in Reno, Nevada, where this role will office for approximately the first six (6) months of employment (or longer). Duties & Responsibilities:Tasks related to this position may vary and are not limited to those listed below: • Perform all duties from a foundation of trust and the highest ethical conduct, following established safety rules, company policies and procedures. • Manage and coordinate the IT functions at the local division level and help with other divisions as required through support ticket assignments. • Complete IT related projects at the local division level as well as other divisions as assigned by the IT Manager. • Execute the required tasks for the newly established security framework. • Provide support through our help desk system for division and corporate staff, including operating system issues, email, cybersecurity and company specific applications. • Monitor help desk system to ensure SLA's are being met. • Ensure that the I. T. infrastructure provides support for business operations. • Other duties and responsibilities as assigned. • Occasional travel to other divisions for project related work as well as defined visits to the corporate office for training and reviews. • Full-time role in an office setting (following Pacific Standard Time business hours), sometimes installation related projects within a production environment. Desired Skills and Behavioral Strengths:• Proficiency with Microsoft Windows server and workstation, Active Directory, and Office365• Proficiency with computer network hardware, software and peripheral equipment. • Proficiency with computer networks, security systems, procedures and techniques. • Proficient networking and troubleshooting principles. • Excellent critical thinking skills to diagnose and solve problems. • Organized time management skills and sense of urgency for completing initiatives within an agreed upon schedule. • Excellent communication skills. Desired Qualifications and Experience:• 5-10 years of relevant experience within a business environment, manufacturing is a plus. • Undergraduate degree in IT related area from an accredited college or university. About BCI:Buckeye Corrugated, Inc. (BCI) is a privately held, employee-owned company with twelve (12) corrugated manufacturing facilities, providing an extensive range of corrugated packaging products. Located in ten states, our services and capabilities include custom-designed corrugated packaging, point-of-purchase displays, point-of-sale packaging along with fulfillment and logistics. Simply stated, we do not just make boxes. We build the means to shape impressions and influence perceptions. BCI provides competitive pay and a robust benefits package including but not limited to: medical, dental, vision and life insurance, disability benefits, 401(k), paid time off and holidays, as well as a bonus plan and opportunity for employee stock ownership.

At Uplift, we're on a mission to help people get more out of life, one thoughtful purchase at a time. Our enterprise Buy Now, Pay Later solution is used by the world's most loved brands including Southwest Airlines, Carnival, Universal Studios, and more. With flexible pay over time installments, we empower consumers to buy what matters most while unlocking higher conversions and customer lifetime value for our partners. We're in high growth mode but we still hold on to the values that have inspired our mission since the beginning; innovation, diversity, agility, and a desire to help people elevate their lives. If our mission inspires you, let's talk! Uplift is the leading Buy Now, Pay Later solution serving the world's top travel brands. Uplift's complete range of flexible payment solutions are offered by leading brands throughout the United States and Canada including United Airlines, Carnival Cruise Line, Caesars Entertainment, Kayak, Air Canada, and more. Learn more at *************** Responsibilities Engage with past due customers to resolve delinquency while maintaining a positive long-standing relationship with the customer Review, monitor, and engage with a high volume of customers per day Maintain accurate records of customer communication (i.e., promise to pay, payment arrangements) Efficiently assess and recommend action to borrowers concerning loan issues Make recommendations to management for loans needing additional attention Perform ad hoc duties as needed Requirements 2+ years experience in financial services; consumer delinquency and collections or customer service experience preferred Strong ability to negotiate loan repayment plans Experience with handling of payment processing Desire to improve borrowers' financial situation but ability to make tough decisions Exceptional organizational skills and attention to detail Working knowledge of relevant federal regulations such as the Fair Debt Collection Protection Act and state by state regulations Intermediate Excel skills and general computer literacy Aptitude for working independently while maintaining a team first mentality Excellent written and verbal communication skills #LI-KL2 Uplift is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Note: Uplift does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Uplift is not responsible for any fees related to unsolicited resumes. Additional Information All your information will be kept confidential according to EEO guidelines.

At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive. Location: Sparks, NV Travel Required: ~40% Join a Global Leader in Energy Solutions At World Kinect, we power businesses and communities worldwide with innovative energy solutions. This role supports our branded cardlock fueling sites-trusted names in commercial fueling across California and beyond. As a Field Support Technician, you'll be the hands-on expert ensuring these sites operate safely, efficiently, and in compliance with industry standards. This position offers variety, autonomy, and the chance to make a visible impact every day. What You'll Do Deliver prompt, courteous support to internal teams and external customers. Keep our fueling sites clean and operational: dispose of trash, refill supplies, change light bulbs, sweep fuel lanes, and maintain overall site appearance. Perform seasonal tasks such as snow removal and painting islands, canopy columns, and buildings. Assist customers with fueling issues and provide clear, helpful guidance. Troubleshoot and repair equipment including card readers, site controllers, and dispensers. Order, pick up, and install parts needed for repairs. Support compliance efforts: attend inspections, testing, and maintain accurate records for UST/AST systems. Interface with Local, State, and Federal agencies to ensure regulatory compliance. Manage hazardous waste programs and uphold health, safety, and fire code standards. Respond to emergency situations 24/7 and resolve issues quickly and effectively. What We're Looking For Education: High school diploma or GED required. Experience: 1-3 months related experience preferred; proficiency in MS Office and Google Suite required. Familiarity with Salesforce and Smartsheet is a plus. Strong troubleshooting skills and ability to work independently. Reliable transportation and ability to meet company driving requirements. Why Join Us? Be part of a team that values safety, compliance, and customer service excellence. Enjoy a role with variety and responsibility, where no two days are the same. Opportunities for growth and skill development in a dynamic industry. Why You'll Love Working Here Health Benefits: Medical, dental, vision + HSA/FSA options Financial Security: 401(k) with company match, life & disability insurance Time Off: 160 hours PTO + 9 paid holidays + 2 floating holidays Learning & Growth: LinkedIn Learning access and development opportunities Extra Perks: Legal/identity theft protection, accident/critical illness coverage Ready to fuel your career with World Kinect? Apply today and be part of a team that keeps the world moving. #WKC #LI-TB3 World Kinect is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.Flyers Energy, LLC

Rocky Brands is a leading designer, manufacturer and marketer of premium quality footwear and apparel marketed under a portfolio of well recognized brand names. Our brands have a rich history of representing high quality, comfortable, functional, and durable footwear. Our products are organized around six target markets: outdoor, work, duty, commercial military, military, and western. As part of our strategy of outfitting consumers from head-to-toe, we market complementary branded apparel and accessories that we believe leverage the strength and positioning of each of our brands.​​ The chosen candidate will perform a variety of maintenance, software installation, end-user support and training tasks to ensure end-user workstations, systems and networks meet Company and user requirements. IT Support Analyst Essential Duties and Responsibilities To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and responsibilities include, but are not limited to, the following; Administer end-user workstations and support end-user activities (Windows/Mac) Enter, track, resolve, triage, escalate incidents entered into company ITSM solution when reported Onboarding/off boarding Users Maintain Confidentiality regarding information being processed, stored, or accessed by the end-users on the network. Investigate user problems and identify source; determine possible solutions; test and implement solutions. Act as second level support for IT Support Technicians. Produce/Support Virtual Meetings Perform off-site hardware upgrades when applicable. Perform software and application installations and upgrades. Create and upkeep IT knowledge base articles Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational issues. On-call rotation Mobility Maintenance Equipment Tracking Skill in organizing resources and establishing priorities. Excellent verbal and written communication skills. Ability to learn and support new systems and applications. IT Support Analyst Qualifications The requirements listed below are representative of the knowledge, skill, and/or ability required. High School Diploma or equivalent required. Associate's degree from a two-year college or technical school in a related field preferred. A minimum of two (2) years of professional experience in an Information Technology support role. Information Technology skills, including Microsoft Office, Windows, Mac, TCP/IP and VPN. Ability to communicate technical information to non-technical personnel. Must be self-driven Physical Requirements: Normal, corrective vision range; ability to see color and distinguish letters, numbers and symbols. Frequently required to sit, stand, walk, talk, hear, bend, crawl and reach. Ability to reach with hands and arms. Occasionally lift and/or move up to 50 pounds.

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service. With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients' needs. Learn more at ************** Pavion and our family of companies are seeking a talented and motivated Associate Technician to join our security business unit. Primary Responsibilities: Installs and terminates cable and equipment as per specifications and in conjunction with any pertaining building and or electrical codes. Tests all equipment after termination is made to ensure performance of system. All work is performed to RFI standards and quality installation techniques are practiced. Work at required heights utilizing ladders, scaffolding, lifts, or other. Work in confined spaces as necessary. Responsible for training Trainees on RFI procedures, systems and installation techniques. Work with Field Engineers on startup to ensure complete system compliance. Daily communications with Project Manager on delays, requirements and general status of jobs. Works with Project Manager to oversee the installation of multiple crews to ensure jobs are on track and within the project estimate and scope. Work with Project Manager to ensure complete closeout and turnover of jobs to the client and service department Work with Project Manager to ensure all jobs are maintaining budgets and timeline throughout all phases of project. Daily communications with Sales Executives, Project and/or Operations Manager on delays, requirements and general status of jobs. Maintain professional licensing and certifications as required by manufacturers State and Local jurisdictions. Work proactively and in a positive manner with all co-workers. Communicate effectively and in a timely manner to resolve RFI, Client, or other inquiries and/or requests. Provide reports to management. Adhere to procedures and standards in system design for quality installations. Maintain accurate project information with in RFI shared files and system. Maintain communications with customers and sales executives to resolve customer issues. Ability to solve practical problems and carry out responsibilities without supervision. Ability to organize workload for effective implementation. Ability to write simple correspondence and present information in one-on-one and small group situations. Ability to adapt as the external environment and organization evolves. Maintain knowledge of current industry standards and emerging technologies. Other duties deemed necessary. Basic Qualifications: High school education, or equivalent, or 2 year associate degree in electronic required. 1+ years working in the electronic field with daily use of AC/DC theory. Proper hand and power tool operations and safety. Ability to read blue prints and schematics. Basic computer skills. This position requires a valid driver's license, clean driving record and insurance. Experience working with basic hand tools and familiarity with low voltage, mechanical or construction related work environment. OSHA 10 Preferred Qualifications: Experience in Security/ CCTV / Life safety low voltage systems a plus. Disclaimer: This should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this at any time. The job description is not be construed as a contract for employment. Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job Description My Next Career Path Staffing - With over 20 years' experience in Technology Staffing, MNCP Staffing matches candidates to the culture of an organization as well as required skill sets. Job duties include but are not limited to: Provide computer, phone, and network support. Work in a Windows-based environment as well as utilize Microsoft Office Suite. Imaging. Workstation update/maintenance. Server Update/Maintenance. Machine/Environment Optimization. Virus Removal. MS Office Installation/Repair. Windows Updates. Create/remove logon credentials. Monitor emails/voicemails from the team requesting support. Providing assistance to employees in a friendly and professional manner. Setup and install peripherals including but not limited to routers, phones, PC's, printers, and laptops in person. PC Build / Repair. OS / Software Installs. IP Camera Configuration. Firewall Configuration. Windows 7 / 10 and MS Office Support. Remote assistance for field staff. Hardware Diagnostics. Qualifications/Experience: Experience with imaging computers, data migrations and restoration Must have at least 3 years of relevant experience Detail Oriented Excellent Interpersonal Skills Customer Service Driven Excellent Communication Skills Problem Solving Abilities Please contact MNCP Staffing for more details at 702-268-9781

Provide IT support for clients remotely or at a client site. Find fixes, workarounds, and final solutions by troubleshooting issues while providing exemplary customer service. Must be technically capable and a self-starter with strong organizational and customer service skills. May be required to travel to client sites, work weekends or after hours and work mandatory overtime when necessary. Must have a positive can-do approach and attitude and adapt to change. Required to have effective verbal and written communication skills, good color vision, visual acuity to written material as well as product and machinery details, and change priorities as directed. Essential Job Functions Install and configure hardware and software Respond to tickets in accordance with SLA guidelines Record, track, and document the help desk request problem solving process including actions taken through to the final resolution Respond in timely manner to requests and issues Repair and replace equipment as needed Align endpoints with department security policy Provide onsite and remote support to end users Assist in AV setups as needed for meetings Assist new hire training for basic IT needs Set up new workstations for users (deploying equipment, checking over account setups) Heavy use of Windows, Mac OS, iOS and Android devices Ability to work in Active Directory Test new technology Create documentation for staff for training purposes Resolve Tier 1 support tickets Extreme Networks Switching knowledge Lead and participate in projects approved by management that will improve the experience of our customers and colleagues. Identify software and systems that are non-compliant with company, customer, state, and federal policies and provide a solution to become compliant Perform other duties assisted or needed by request of supervisors/manager. Follow all established safety rules and regulations and utilize required safety equipment Report defective equipment or unsafe conditions to the appropriate personnel Maintain work area in a clean and orderly condition Follow all company Good Manufacturing Practices & Policies Ability to collaborate and maintain Garlock's commitment to a Food Safe environment Skills and Knowledge A passion for customer service and developing leadership qualities Some college education, formal training, or equivalent experience 3 years of experience in technical, customer facing capacity. Demonstrates exceptional interpersonal skills Impeccable problem-solving skills Ability to own the resolution of reported issues through to completion Ability to conceptualize and implement new solutions that improve the experience of our technicians and customers Excellent oral and written communication skills Strong organizational skills and the ability to handle multiple tasks concurrently Ability to travel to off-site locations PREFERRED QUALIFICATIONS: Bachelor's Degree in a related field or certifications that align with front line support. Bilingual (English/Spanish) a plus. Physical Requirements Typical environment of manufacturing, machinery, and production facilities Exposure includes but is not limited to continuous noise, scent of materials, bright workstations, machinery with moving parts Intermittently on feet for daily on concrete floors Period lifting material weighing up to 50lbs Squatting, crouching, turning, twisting, stretching, climbing steps, grabbing, pulling, pushing, and bending. Visual and hearing acuity within normal limits It is the responsibility of all Employees to ensure that the product produced by Garlock Flexibles meets or exceeds the expectations for quality of Garlock Flexibles and their Customers. It is also the responsibility of all employees to ensure that the Hygiene of their work area meets or exceeds the Standards set in the Garlock Flexibles Good Manufacturing Practices Manual at all times. THE DESCRIPTION ABOVE REPRESENTS THE MOST SIGNIFICANT DUTIES OF THIS POSITION BUT DOES NOT EXCLUDE OTHER OCCASIONAL WORK ASSIGNMENTS NOT MENTIONED, THE INCLUSION OF WHICH WOULD BE IN CONFORMITY WITH THE FACTORS ASSIGNED.

US:NV:Carson City Information Technology Full Time Day Shift About Carson Tahoe Health CTH is a not-for-profit healthcare system with 240 licensed acute care beds, fully accredited by the Center for Improvement in Healthcare Quality (CIHQ). CTH was voted 5th most beautiful hospital in the nation nestled among the foothills of the Sierra Nevada in North Carson City and only a short drive away from world-famous Lake Tahoe & Reno. We serve a population of over 250,000 and feature two hospitals, two urgent cares, an emergent care center, outpatient services and a provider network with 19 regional locations. Summary Under the direction of the Director of Information Technology, this position is responsible for the management of IT hardware, software, and license asset database system. Creates IT hardware and software orders. Maintains inventory levels and ordering of IT related equipment for the hospital system. Is responsible for coordination and deployment of equipment. Order and follow up with customers when necessary on requested IT PC, hardware, software, and license requests. Effectively communicates the policies and procedures necessary for procurement. Qualifications * Required o High School Education or Equivalent. Two years relevant experience will be accepted in lieu of education requirement. o A minimum of two (2) years of previous experience working in a technical services environment, with at least one (1) year asset management experience. o Ability to develop a working knowledge of applications, as well as hardware, and other peripheral components. * Preferred o Previous experience in health care environment. Top 5 Reasons to Live in Carson City, Nevada * Live, work and play in one of the most beautiful regions in the world * Enjoy an array of outdoor activities world class skiing, golf, camping, mountain biking, hiking, water skiing, kayaking, hunting and fishing * Just next door is Beautiful Lake Tahoe * We are minutes from Reno known as the 'biggest little city in the world' - Fine dining, nightlife, shopping and home to the University of Nevada Reno. * Family friendly atmosphere with affordable housing & excellent school system Our Benefits * No State Income Tax * Medical, Dental, Vision, FSA, Telehealth * Paid Time Off, Mental Health, and Volunteer Days * 100% Vested 401K & Roth with Company Contribution * Tuition Reimbursement * Referral Bonuses * On Site Education & Certification Programs * Base Wage Increases for Relevant Advanced Degrees * Free Calm App Subscription

Clasen Quality Chocolate (CQC) is a world-class manufacturer of chocolate and innovative coatings. We have recently been awarded the Top Workplaces Award by the WI State Journal - No. 2 Large Employer and the Benefits Award. CQC has been growing double digits annually because of our flexibility, commitment, respect and integrity, and we are looking for quality individuals to join our team. Working for a family-owned company provides you with the opportunity to wear many different “hats,” make a difference every day, and have fun doing it! We are committed to being an Employer of Choice in the Reno/Sparks area and offering our employees a variety of traditional and unconventional benefits. We are currently accepting applications for Jr. Technician at our state-of-the-art production facility in Sparks, NV (Spanish Springs). This position will work 12 hr shifts from 4:55pm-5:25am, Wednesday-Friday, every other Saturday. Pay is $29.50 (plus $3.20 night shift differential). Because you're only working 3-4 days per week, you have more full days off for hobbies and time with friends and family. Also, there is 8-hours of built-in overtime during your 4-day workweek. Last, if you want to volunteer for an extra workday and its available, it is paid at double-time. Benefits Health, Dental, Vision Insurance (Low deductible and copays, LASIK reimbursement, Adults orthodontics) Company-paid Life and Disability Insurance 401(k) Match - up to 5% Paid Vacation, Personal and Volunteer days plus 11 holidays Paid maternity/paternity leave Wellness: Free fruit, insurance discounts, gym and run/walk/bike event reimbursement, free wellness checks Scholarships - Employee, spouse, and children Summer Camp Reimbursement - children of employees Tuition reimbursement Employee appreciation events Free chocolate and coating! Bonus Potential - Perfect Attendance ($250+ quarterly) & Year-End (5%+) Double Time Pay JOB SUMMARY : The primary purpose of a Junior Technician is to read and understand coating recipes, produce bulk and finished coating in accordance with Good Manufacturing Practices (GMP's), Hazard Analysis and Critical Control Points (HACCP) procedures, and safety procedures and also display competency in material handling. The Junior Technician / Technician must also possess a great deal of flexibility in their ability to multi-task and maintain a team attitude in all actions taken. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Mixing: Read recipe and add ingredients to mixer or bulk tank by hand and by using the plant control system (PCS). Testing: Collect and test samples of product in various stages of the production process. Add necessary ingredients to the conches. Melt ingredients for production orders. Refining: Prepare and operate the pre-refiner, refiners, and conches to achieve desired fineness and viscosity. Chipline: Operate chipline depositor and troubleshoot color, shape, and size issues on finished products. Read, interpret, and mix bases, flavors, and dyes to meet product specifications. Packaging: Operate all packaging equipment to ensure product meets customer standards and complete all required paperwork and checks. Shipping & Receiving: Move ingredients in and out of racking, utilizing RSS inventory management system, to achieve proper first in-first out (FIFO) / product rotation procedures. Load and unload inbound/outbound trailers, completing the necessary inspection forms. Requires working at heights and using fall protection to accomplish task. Receive, inspect, sample, tag, and route all incoming materials. Pick, pack, load, and ready orders for shipping. Sanitation: Utilize correct cleaning procedures to complete production and non-production cleaning responsibilities. Set up, tear down, and clean tanks, pipes, pumps, and plates. Train and certify in all eight areas noted above within the designated timeframes. Inspect product for color, shape, and size issues on finished products. Read and interpret production and distribution schedules. Understand and display competency in using the plant control system (PCS) and human machine interfaces (HMI). Complete paperwork and log production information accurately (labor reports, recipe weight, waste sheets, Master Sanitation Schedule (MSS) sheets, etc.). Operate forklift and other material handling equipment, and drive personal vehicle for work. Attend team, safety, and quality meetings, complete the necessary training / certification required by supervision, and train others as needed. Perform all tasks assigned by the supervisor, while following all company, safety, and quality policies and procedures. Cover for other employees while on break/lunch. Maintain regular attendance at work. QUALIFICATIONS: EDUCATION / EXPERIENCE: High School Diploma or equivalent 3 years of complex industrial experience (machine operation, troubleshooting, multi-tasking, etc.) Food manufacturing experience would be helpful, but not required Previous experience lifting 55 lbs. is preferred Must have a valid driver's license and good driving record Knowledge of Microsoft Excel, RSS, Microsoft Navision, Plant Control Systems, and/or Label Management would be helpful SKILLS AND ABILITIES: Lift 55 pounds on a continual basis Stand and walk for entire shift Speak, write and read in English Perform math at an intermediate level (multiplication, division, fractions, etc.) Work at heights above 10 feet and in extreme heat and cold Work with allergens, such as soy, milk, etc. Positive, can-do attitude and flexibility to perform a variety of tasks Multi-tasking, problem-solving and decision-making skills Accuracy and attention to detail Demonstrate range-of-motion, strength, and physical stamina needed to safely perform the job in fast-paced work environment. Remain alert to safety hazards, maintain attention to stay on task, manage time effectively, and work independently and in a team to complete assigned tasks. CQC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability, protected veteran status, race, color, religion, sex, national origin, sexual orientation, gender identity or any other characteristic protected by law. For more information, please visit our website at *********** #ZR

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 12 - 14 We are an equal opportunity employer and participate in E-Verify in states where required.

The primary role of this position is to lead the ATG and Red Jacket portfolio product by actively driving customer satisfaction through superior support and resolution. The individual will work closely with the Field Service, Technical Support, Product Management, Commercialization, Engineering and Quality members to provide technical recommendations and product functionality based on field experiences, with a heavy focus on new product and new customer problem solving and adoption. They will need to be a strong customer advocate while tracking the pulse of market and technology trends to ideate, incubate, and accelerate solutions that deliver high value to customer problems that differentiate vs competition. **Responsibilities** - Ensuring an improved feedback loop between product management and engineering to increase the rate of new product vitality - Driving share gain by championing innovative new platforms and features in an agile environment that maintain leadership position in the market and differentiate vs competition. - Defining the target customer segment, identifying customer pain points/problems to solve, developing a commercial hypothesis (qualitative), validating the commercial hypothesis (quantitative), outlining a clear value proposition for the target customer, defining positioning vs competition, and clearly defining the product/solution requirements. - Championing customer requirements throughout the process and ensuring development meets those requirements through proper customer engagement and field trial execution. - Ensuring we have support applications in place to increase "ease of doing business" with our Environmental Solutions brands - Partnering with the commercialization team to develop robust launch plans including global product content/assets (clear articulation of value proposition), competitive comparisons, value-based pricing strategy, sales enablement tools, launch presentations, and training materials. - Cultivating relationships with key technology partners that enhance the value of GVR's digital ecosystem. Drive experimentation to rapidly vet potential solutions and scale to maximize impact. - Global Responsibility: Heavy focus on North America with some International travel possible **Required Skills / Qualifications / Certifications / Tech Stack** **Essential** - 3+ years in technical/engineering backgrounds with a deep understanding of how the fueling infrastructure works - Ability to generate a high level of precise technical feedback to ensure new product hardware and software applications are working as needed in a field environment - Customer-centric mindset and comfort talking to end customers as necessary to help with product adoption - Ability to travel 25%+ of the time - **Preferable** - 2+ years of familiarity working with Veeder-Root's Environmental Solutions portfolio The base compensation range for this position is $100,000 to $120,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS GILBARCO VEEDER-ROOT** Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems. **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."

IT SPECIALIST The IT Specialist will provide daily technical support and play a key role in maintaining the school's technology infrastructure. This position is an exciting opportunity for a results-oriented professional to ensure the efficient and effective use of technology across all campuses. The ideal candidate will be comfortable working in a fast-paced educational environment and managing a wide range of IT tasks from hands-on infrastructure work to end-user support. The IT Specialist provides technical guidance for resolving complex end-user issues across hardware, software, network connectivity, and other technology systems. This role includes supporting PCs, laptops, tablets, SmartBoards, printers, mobile devices, and hybrid hardware/software imaging setups, as well as configuring and deploying new systems. Responsibilities also extend to educational technologies, phone installation, and troubleshooting both PC hardware/software and classroom technology. The Specialist will collaborate closely with the IT team to deliver timely and effective support. Skills, Duties, and Responsibilities: Install, configure, and maintain IT infrastructure, including firewalls, switches, access points, LAN, VLANs, and network security. Perform hands-on cabling tasks, including running, terminating, labeling, and organizing Ethernet and low-voltage cables to support network expansion and classroom technology needs. Diagnose and resolve network connectivity issues (wired and wireless), including switch/AP troubleshooting, cabling faults, IP conflicts, and bandwidth-related problems. Provide daily on-site technical support for staff and students, addressing tickets related to hardware, software, connectivity, printing, AV, account access, and classroom device issues. Support AV systems and meeting-room technologies, ensuring smooth operation of projectors, SmartBoards, display panels, sound systems, and video-conferencing equipment. Manage setup, configuration, and maintenance of PCs, operating systems, software installations, and peripherals. Demonstrate proficiency in networking equipment and design standards for both voice and data networks, including basic VoIP troubleshooting and phone installations. Coordinate and facilitate the setup and breakdown of audio-visual and IT equipment for school events. Oversee storage, inventory, and redistribution of classroom equipment during extended school breaks (winter, spring, and summer). Maintain asset management systems and handle documentation for equipment assignment, recovery, and disposal. Work with vendors to coordinate repairs, warranty replacements, and the return of serviced equipment. Exhibit excellent interpersonal and communication skills to explain technology solutions to staff in clear, non-technical language and provide user training when necessary. Salary Range: $55,000 - $70,000 / Per Year Qualifications Qualifications: Bachelor's degree in the area of specialty or related field from accredited schools and 3+ years of related work experience. School IT experience ( preferred) Certifications such as CompTIA A+, Network+, or Cisco CCNA are a plus.

Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency. Background The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV. **Please do not apply to this advertisement if you do not have experience in the below areas. Responsibilities and Experience Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX). Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela). Task 3 - Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s). Equipment for Task 1 Network Sonicwall NSA 2400 Security Appliance Dell and Cisco Networking hardware Wireless networks (2 - one secure & one public access) Utility Telecom IP over Copper - 100 Mbps User Support Approximately 65 Dell Latitude laptops of various vintages o Docking Stations o LCD monitors 5 - 10 desktop workstations 3Macs 5 iPads (Air2) Enterprise Software Office 365/Exchange (Cloud based) Springbrook - Accounting system (Cloud based) Acronis backup TrendMicro Security Voice: Nortel voice switch Equipment for Task 2 Network Dell R420 server running VMSphere Dell R720 servers (x2) running ~30 virtual servers NetApp FAS2240 SAN Brocade fiber cards/cables to connect SAN and servers Currently hosting ~ 30 websites using Microsoft and Linux platforms Several older servers out of warranty that may require transitioning/virtualization Enterprise Software Accela - permitting software ESRI ArcGIS - GIS mapping software Springbrook - Accounting system (Cloud based) MSSQL Server & Microsoft .net development platforms Datamatics - Time & Attendance RealQuest - Real Estate/Property Info Job Application Instructions To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.

A System Specialist will provide world class leadership for high-profile orders and high-end service support with installations, startups, commissioning and testing, scheduled and emergency services on Precision Cooling Products. The SS is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The SS is also required to maintain continuous communication with CRC, Area/District Offices, and direct manager. RESPONSIBILITIES ROLE * Relies on extensive experience and judgment to plan and accomplish work related goals * Perform a extensive amount of extremely difficult and challenging work related tasks * Requires no direct supervision while leading and directing others * Support start-up and commissioning activities for assigned projects * Ensure sufficient man-power on site each day to perform start-up and site testing work * Assist during start-up and commissioning as necessary, depending upon man-power availability and site location * Monitor start-ups for timely completion, work with sales rep and District Manager on providing quotes for additional services not paid for, or excess labor requirements resulting from delays beyond Service control * Monitor start-ups for timely completion, work with sales rep and District Manager on providing quotes for additional services not paid for, or excess labor requirements resulting from delays beyond Service control * Provide first level of tech support assistance to speed up problem resolution * Provide daily status reports to Service management and sales rep TECHNICAL * Render on site and phone assistance to customers. * Communicate with appropriate Technical Support/Engineering on equipment issues * Provides Technical Support on-site or via Telephone to CE's * Assist contractors as required during installation and commissioning of assigned projects * Provides OJT to CE's on various types of equipment in the field * Implement Field Change Notices (FCN) according to published guidelines * Keep current on Safety Bulletins, Field Change Notices, and Service Tips SAFETY * Operate in a safe manner in accordance with published safety guidelines * Must wear appropriate PPE as per company guidelines and accordance with job duties * Adhere to work hours policy guidelines - "14 hours rule" * Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION * Provide accurate and timely reporting according to company guidelines; * Time cards, expense reports, mileage reports, ticket closure, forms, et al. * Provide Time and Material quotes for customers or contractors for assigned projects, as necessary * Provide estimated time of arrival to the Customer Response Center (CRC) where applicable * Assist with scheduling by working within the guidelines * Delegate team tasks as needed * Maintain company property according to company policies; * Vehicle, credit cards, PPE, test equipment, laptop, pager, cell phone, et al. CUSTOMER SATISFACTION * Provide proper and adequate communication to internal and external customers * Provide estimated time of arrival to the customer where applicable * Strive to provide all customers a "first time fix" for their equipment * Maintain customer satisfaction rates according to company guidelines * Attend Customer/Contractor Meetings as required PERFORMANCE * Maximize productivity by combining service opportunities * Complete all work in an efficient and timely manner * Capable of making technical and commercial decisions under pressure * Properly evaluate site and equipment for appropriate billing status * Maintain productive utilization rate according to company guidelines * Perform inventory cycle counts according to company guidelines * Adhere to company dress code and safety regulations * Understand and comply with company startup/escalation processes and procedures * In all aspects of job requirements, must lead by example, and conduct themselves in a higher standard. Must act and perform as a role model to all field associates * Maintain proper and adequate level of internal communications * Ability to communicate with all levels within the organization -Managers, co-workers, Support Services, sales, electronic communications, et al. QUALIFICATIONS * Required experience (One of the following) * Minimum 5 years relevant industry/commercial experience and leadership experience * Minimum 3 years Liebert product experience * Required education * Must have High School Diploma or a accredited GED * 1-2 year HVAC Diploma or Technical School Degree * EPA 608 refrigerant license - Level 2 or Universal * Interpersonal Skills * Professional * Leader * Reliable * Team Player * Must be very proficient with electrical / electronic test equipment and fundamentals * Must be very proficient in reading and interpreting electrical line diagrams and blueprints * Technical skills * Ability to make in depth site evaluation skills to include: environmental temperature, and general operating conditions * Independently perform fix/repair techniques based on knowledge * Ability to perform proper brazing techniques * Capable of completing tasks and return unit to full operating conditions * In depth knowledge on Liebert Products and the ability to lead * Capable to train and supply instructions to other CEs * Ability to summarize and report all work related tasks performed * Project Management skills & experience a plus * Strong skill sets: * Ability to schedule and coordinate work schedules for other associates and subcontractors * Ability to provide technical support via telephone or in person to other associates or vendors * Ability to instruct on the job training to other associates * Ability to delegate work activities to associates in a work group based upon skill level * Outstanding communication skills * Customer service skills * Troubleshooting skills * Safety procedures * Superior organizational and planning skills * Computer skills * Mechanical aptitude * Strong communication skills * Ability to communicate with all levels within the customer organization * Strong verbal communication * Excellent written skills * Able to manage stressful situations * Excellent time management ability, capable of working without direct supervision. PHYSICAL & ENVIRONMENTAL DEMANDS * While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent driving (car, van, truck). Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. * Extreme cold (below 32*) * Extreme heat (above 100*) * Noise Level (Medium / High need to shout to be heard) * Working around moving machinery (fork-lifts, tractors) * Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.) * Work outdoors (no effective protection from weather) WORKING CONDITIONS: * Travel is required * Flexible schedules (weekends, evenings, and holidays) * Valid driver's license * Hour/Day on-call availability through a national paging system * Valid U.S. passport required * Deployable in the event of emergencies * Must be at least 18 years old The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES * Customer Focus * Operational Excellence * High-Performance Culture * Innovation * Financial Strength OUR BEHAVIORS * Own It * Act With Urgency * Foster a Customer-First Mindset * Think Big and Execute * Lead by Example * Drive Continuous Improvement * Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to **********************. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.