Customer Service Representative (Onsite Role)
Technical support representative job in Geneseo, NY
!***
Adecco is partnering with Coast Professional in Geneseo, NY, seeking entry level Customer Service Representatives. This DIRECT HIRE position is a great opportunity to join a dynamic and innovative company committed to delivering high-quality results. If you are a skilled and motivated individual looking to contribute to this growing team, APPLY today!
Shift & Pay:
1st Shift 8:00am - 5:00pm
One night per week until 9:00pm
$17.50/hour
Responsibilities:
Skip-tracing debtors to locate current residence and employment information
Handling incoming and outgoing collection call.
Negotiating balance in full payments, payment arrangements or legal referrals
Reviewing accounts and schedule contact dates for follow-up calls
Reading and following scripts verbatim.
Follow Federal/State laws and company policies.
Documenting interactions with Debtors
Additional duties as assigned based on line of business
Preferred Qualifications:
High School Diploma or GED
Reading and Typing
Working knowledge of modern office procedures, methods, and computer equipment
Excellent communication skills
Principles and practices of customer service.
Establish a good working relationship with team members and internal contacts in order to maintain and continuously strive to improve the level of overall service being provided.
Good organizational skills and attention to detail.
Ability to comply with rules, regulations, laws and methods as related to debt collection.
Work independently in the absence of immediate supervision.
Ability to handle and resolve recurring problems.
Successfully complete and pass the FDCPA test.
Successfully be approved to work on the contract, per the client's requirements, state licensing and background check procedure.
Perks:
Direct Hire - Long Term Career Opportunity
Performance Pay Increases
Weekly paycheck
Collection Agency/Call Center Environment
Competitive benefit options, including medical, dental, vision, and 401(k)
For instant consideration for this Customer Service Representative job in Geneseo, NY, click APPLY!
Pay Details: $17.00 to $18.00 per hour
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Information Technology Specialist
Technical support representative job in Rochester, NY
ELIGIBLE FOR UP TO A $10K SIGNING BONUS. Talk to your recruiter for details. As an Information Technology Specialist, you'll maintain, process, and troubleshoot military computer systems and operations. You'll work with highly sensitive information and require technical skills and an aptitude for programming and computer languages. Requirements U.S. Citizen Age: 17-34 years High School Diploma or GED Must meet tattoo guidelines No major law violations No significant medical concerns Eligible for a Secret Security Clearance Training & Certifications 218 Nationally Recognized Certifications Available 10 weeks of Basic Training 20 weeks of Advanced Individual Training 95 ASVAB Score: Skilled Technical (ST) Skills You'll Learn Computer Systems & Networks Network Administration Security & Information d24ad0b8-823f-4e68-a892-2986ccdf7392
CSR/Inside Sales
Technical support representative job in Rochester, NY
We have an excellent DIRECT HIRE opportunity with a client located in the city of Rochester! If you are you a proactive, detail-oriented customer service professional who enjoys being the central hub between customers, sales, and production, you will want to join this organization. We are looking for an experienced Customer Service & Inside Sales Representative to join our client's team.
In this dynamic role, you'll be the vital link between customers and internal departments. You will ensure every order runs smoothly from quote to delivery. You will work closely with the Vice President of Operations, Sales Engineer, and internal teams. You will create seamless experiences for customers while supporting the company's continued success in their industry.
The role includes a number of administrative and customer service functions such as: creating sales quotes, processing requests for customer orders, responding to customer inquiries and updating customers on delivery schedules. This role will also provide back-up and support to the Office Manager.
If you take pride in providing excellent customer support, thrive on coordination and follow-through, and want to make a real impact within a close-knit, professional team, please reach out!
Hours are Monday - Thursday from 8-4:30, and Friday from 7:30-4:00. Pay is $28 to 30 hourly.
Responsibilities
Build and maintain strong customer relationships through professional, timely communication.
Coordinate with sales, production, quality, and shipping teams to ensure customer orders are handled efficiently.
Prepare quotes, process purchase orders, and manage customer accounts using QuickBooks and other CRM's.
Provide updates on order status and delivery schedules, resolving any issues with care and professionalism.
Support quality processes by issuing and tracking RMAs and helping resolve customer concerns.
Serve as a trusted backup for the Office Manager, assisting with shipping/receiving, phones, and administrative duties.
Track and report sales activity and ensure all documentation is accurate and organized.
Receive product and store in assigned area
Move materials and paperwork to production staging area
Monitor ship dates and notify customers of any changes
Work closely with shipping/receiving and moving materials to staging area
Assist customers with delivery or pick up on orders
Create packing slips and shipping labels and place on packages
Resolve customer scheduling issues and expedite requests
Experience
2-5 years of Customer Service, Inside Sales, or related experience (manufacturing or technical environment a plus!)
Proficiency in Microsoft Office (Excel, Outlook, Word); experience with QuickBooks and CRM's preferred.
Knowledge, Skills, Abilities, and Other Characteristics
Strong organizational and multitasking skills with a high attention to detail.
Excellent communication and problem-solving skills - you enjoy helping customers and teammates alike.
A proactive, team-first mindset and the ability to adapt in a fast-paced environment.
Technical Support
Technical support representative job in Rochester, NY
We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus, however, we will train.
Technology Support Specialist (PA)
Technical support representative job in Canandaigua, NY
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responding to IT Helpdesk Tickets relating to end user technology The Technology Support Specialist will carry out system replacements based on the life cycle replacement schedules andor as needed FLCC is committed to diversity equity and inclusion and strives to provide an environment that embodies these principles We strive to attract talented personnel from diverse backgrounds and traditions particularly of race and ethnicity gender gender identity sexual orientation nationality culture religion worldview and physical and mental abilities As such applicants from historically under represented groups are highly encouraged to apply Qualifications Educational Background Associates degree in an IT related field is required Bachelors degree preferred Experience 1 to 2 years experience supporting a technology rich and diverse environment Experience and knowledge of one or both of Microsoft andor Apple applications and operating systems required Experience in a managed device environment preferred Special Skills Preferred qualifications include experience managing both Apple and Windows devices as well as familiarity with classroom technologies such as projection systems and collaboration tools like WebEx Zoom Teams and other similar platforms used in educational settings A basic understanding of networking concepts including Wi Fi LAN and VPN is also preferred Experience with IT in a Higher Education setting strongly preferred A commitment to ongoing professional development and staying up to date with emerging technologies is highly valued Additionally the ability to handle multiple priorities in a fast paced environment is essential Essential Functions Demonstrates a customer focused attitude with strong attention to detail ensuring timely effective resolution of issues Applies excellent analytical and diagnostic skills to resolve issues quickly and escalate when necessary collaborating with the IT team to ensure issues are fully resolved Designs and configures desktop software setups plans system upgrades and ensures proper configuration for both employee and student desktop and laptop systems Provides end user support for all technology related needs Uses device management tools eg JAMF SCCM InTune to ensure all devices are properly installed with required software for enterprise and instructional purposes Troubleshoots and resolves issues with classroom technology including document cameras instructor PCs SmartBoards flat panel TVs projectors Hyflex camerasmics PowerPoint sharing and clickers Supports the FLCC student laptoptablet loaner program by assisting students coordinating with the Helpdesk Specialist to track inventory and ensuring devices are properly distributed and returned as part of College programs Ensures all technology is accounted for in the FLCC Inventory and asset tracking system updating inventory according to the colleges lifecycle replacement plan Uses scripting tools to automate daily tasks where applicable Assists faculty in utilizing instructional technology and classroom learning tools such as VRAR Poll Everywhere Hyflex systems and collaboration tool recordings Follows best practices to safeguard college owned devices from cyber threats Investigates complex issues collaborates with IT staff from other SUNY institutions and evaluates potential solutions to design effective and proven strategies Supervises student interns providing guidance and support Utilizes the Helpdesk Ticketing system working with IT Helpdesk staff to ensure all necessary details are captured for each new ticket Demonstrates flexibility in work schedule and locations as needed Physical Requirements In accordance with the Americans with Disabilities Act this job description contains only qualifications that are required with or without a reasonable accommodation Capable of using a computer for extended periods Frequently travels to different areas of the building and bends to assist with equipmentsetup Able to lift up to 20 pounds to assist with various office tasks Able to communicate ideas and information clearly so others can understand ensuring accurate exchange of information in all situations Benefits and salary range Competitive starting salary in the range of 48847 to 51289 and is commensurate with qualifications NYS retirement or Optional SUNY Retirement Program SUNY Voluntary Savings Plan Comprehensive Health and Dental Insurance through Excellus BCBS FSA 21 days of annual leave 12 sick days and 135 holidays annually FLCC Tuition Waiver for employee and dependents Tuition assistance 4 year institutions Special Notes Visa sponsorship is not available for this position If you currently need sponsorship or will need it in the future to maintain employment authorization you do not meet eligibility requirements Application Instructions Applicants interested in applying MUST submit the following documents via online ResumeCv Cover letter Applications will only be accepted online Finger Lakes Community College does not discriminate against any employee applicant for employment student or applicant for admission based on an individuals race color national origin religion creed age disability sex gender identification gender expression sexual orientation familial status pregnancy predisposing genetic characteristics military status veteran status domestic violence victim status criminal conviction or any other category protected by law The College adheres to all federal and state civil rights laws prohibiting discrimination in public institutions of higher education
Computer Field Technician
Technical support representative job in Rochester, NY
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Technology Support Specialist
Technical support representative job in Rochester, NY
The Technology Support Specialist plays a vital frontline role in The Strong's technology team, delivering responsive and dependable support for both information technology (IT) and audiovisual (AV) systems throughout the museum. Serving as the primary contact for the IT help desk, this position installs, configures, maintains, and troubleshoots a range of hardware and software used by museum staff, exhibits, events, and facility rentals.
Combining strong technical skills with a commitment to outstanding customer service, the Technology Support Specialist operates both independently and collaboratively to resolve issues efficiently-whether in person, over the phone, or via remote support. This role supports daily IT operations and assists with AV setup for internal meetings, rentals, public programs, and high-profile events. The Support Specialist follows defined escalation protocols, documents support activities, and contributes to the continuous improvement of the museum's technology environment.
Candidates for this position must have a broad technical foundation, a proactive attitude, and the ability to manage shifting priorities in a dynamic, fast‑paced setting. As with all museum staff, the Technology Support Specialist is expected to act professionally, maintain a positive and ethical approach to their work, and contribute meaningfully to the museum's mission and guest experience.
Essential Duties:
The duties below are representative of key responsibilities for this role. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
IT Support and Service Delivery
The Support Specialist responds to service requests via the ticketing system, phone, and in-person contact, acting as the primary help desk resource. Responsibilities include installing, configuring, maintaining, and troubleshooting hardware (workstations, printers, mobile devices), software, peripherals, and operating systems. Support Specialists prepare and deploy equipment for new hires or role changes, deliver one-on-one user training, maintain detailed records of service activities, and escalate unresolved issues to senior staff while keeping users informed. Asset inventory tracking, basic network support, cable installation, and labeling are also required.
Audio‑Visual (AV) Services
The Support Specialist delivers exceptional AV service and support across all museum venues. This includes ensuring reliable AV functionality, facilitating AV setup and teardown for internal meetings, public programs, and rental events, and becoming proficient with lighting and sound systems in spaces such as the Theater and Atrium. Responsibilities include managing the PA announcement system, supporting event scheduling, collaborating with external vendors for large-scale technical setups, and supporting equipment repairs or replacements.
Systems & Infrastructure Support
Support Specialists document system configurations, procedures, and maintenance schedules to promote knowledge sharing and continuity. They support the deployment and maintenance of equipment and assist with infrastructure projects-such as exhibit‑related tech integrations-in coordination with the technology team.
Team Collaboration and Professional Development
Support Specialists participate in IT and general staff meetings, providing updates, contributing to planning, and enabling cross‑departmental coordination. They stay current with museum‑specific and general IT/AV technologies, maintain expertise in core systems, and support broader technology initiatives through teamwork.
On-Call Rotation The Technology Support Specialist participates in the technology team's after-hours on-call rotation and contributes to organizational planning as needed.
Additional Responsibilities
Support Specialists collaborate with team members and staff from other departments to enhance process and service quality. They aid the Technology & AV Services Supervisor in developing training materials, participate in project and process teams, and work evenings, weekends, or overtime as required to support operations, events, and after‑hours maintenance.
Knowledge, Skills & Abilities:
The candidate may have any combination of education and experience but should possess the required skills and knowledge for successful performance. Our general minimum requirements are:
High school diploma or equivalent.
At least 1 year of technical support experience, preferably in a business or institutional setting.
Understanding of basic networking concepts, protocols, and best practices.
Proactive problem-solving, strong follow-up, and organizational skills.
Proficiency in common Windows and MacOS applications such as Microsoft Office, Adobe Products, and other related software.
Lift certification or ability to obtain it.
Strong interpersonal skills, including tact, listening, diplomacy, and teamwork.
Ability to deliver technical training patiently and effectively.
Effective time-management and multitasking in deadline-driven environments.
Professional communication skills, both oral and written, in English.
Commitment to providing excellent service in alignment with the museum's mission.
Preferred Qualifications
Associate degree in computer science or related field.
Any applicable industry certifications (e.g., CompTIA A+).
Prior experience working in museums, cultural, or nonprofit technology environments.
Auto-ApplyPayroll Tech Support Specialist
Technical support representative job in Penfield, NY
We are hiring for an Online Payroll Tech Support Specialist! In this full-time opportunity, you'll enter required client employee payroll information or personal employee information into database so clients can process their payroll. To be considered for this position, please have a HS Diploma and a minimum of 2-years experience in an office setting. Does this describe you? Apply today!
Position Details:
Full time, contract
M-F schedule days
Processes orders for the Online Services
Provides inbound and outbound customer service
Researches and resolves complex client or field issues
Maintains and updates all client information in all systems
Maintains a high level of customer service and client retention
Competitive hourly rate
Site Service RV Technician
Technical support representative job in Churchville, NY
Job Title: Site Service RV Technician Job Type: Full-Time Company: Wilkins RV Inc Pay Range: $25.00 - $35.00 per hour, based on experience and certifications. Join a Leading Name in RV Sales & Service! Wilkins RV is a family-owned, customer-focused dealership with a long-standing reputation for excellence across New York State. With multiple locations and a strong commitment to quality and service, we're looking for a dedicated Site Service RV Technician to deliver exceptional service right to our customers' driveways and campsites.
Job Summary
As a Site Service RV Technician, you'll be part of our mobile service team-traveling to customer locations to diagnose, repair, and maintain recreational vehicles. This role offers the independence of working on the road with the full support of our team behind you. If you're mechanically inclined, customer-focused, and love variety in your work, this is the job for you.
Key Responsibilities
Travel to customer sites to inspect and repair RV systems including electrical, plumbing, HVAC, propane, slide-outs, and appliances
Perform preventive maintenance services on-site
Troubleshoot and resolve issues efficiently and professionally
Maintain accurate service records and parts usage
Communicate clearly with customers about repair status and recommendations
Keep company service vehicle clean, organized, and well-stocked
Requirements
Minimum 2 years of experience in RV repair or related trades (electrical, HVAC, plumbing, etc.)
Valid driver's license and clean driving record
Ability to work independently and manage a flexible schedule
Strong diagnostic and problem-solving skills
Must be able to lift up to 50 lbs and work in various weather conditions
RVDA/RVIA certification or willingness to obtain is a plus
What We Offer
Competitive hourly wage based on experience
Company-provided service van
Health, dental, and vision insurance
401(k) with company match
Paid time off, holidays, and personal days
Ongoing training and paid certification opportunities
A supportive team environment with growth and advancement opportunities
Apply Today!
Enjoy the freedom of the open road while making a difference for RV owners across the region. Join the Wilkins RV family and take your technician career to the next level!
Auto-ApplyCisco Support Technician
Technical support representative job in Rochester, NY
Salary Description
$47,000 to $53,000
IT Help Desk Job in Rochester, NY:
Technical support representative job in Rochester, NY
Contract to Hire Role: Hourly Pay Rate - $20-22.00 per hour based on experience, education, geographic location and other factors. Please no 3rd party or c2c candidates We are seeking an experienced IT Help Desk Engineer to join our team. The ideal candidate will have a strong background in Windows environments, hands-on experience with PC imaging, and a passion for delivering exceptional technical support. This role involves troubleshooting, system maintenance, and ensuring smooth IT operations for end-users
Key Responsibilities of the IT Help Desk Job in Rochester, NY:
* Provide Tier 1 and Tier 2 technical support for hardware, software, and network issues.
* Install, configure, and maintain Windows-based systems and applications.
* Perform PC imaging and deployment for new and existing devices.
* Troubleshoot and resolve issues related to desktops, laptops, printers, and peripherals.
* Manage Active Directory tasks such as user account creation, password resets, and group policy updates.
* Assist with patch management and system updates.
* Document support requests, resolutions, and maintain accurate records in the ticketing system.
* Collaborate with other IT team members to escalate and resolve complex issues.
* Ensure compliance with company IT policies and security standards.
Required Qualifications
* 1+ years of experience in IT support or help desk roles.
* Strong knowledge of Windows operating systems (Windows 10/11).
* Hands-on experience with PC imaging tools (e.g., SCCM, MDT, or similar).
* Familiarity with Active Directory, DNS, DHCP, and basic networking concepts.
* Excellent troubleshooting and problem-solving skills.
* Strong communication and customer service skills.
For more information or to be considered for the IT Help Desk Job in Rochester, NY please contact Thomas McCarthy at ***************************
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
* The California Fair Chance Act
* Los Angeles City Fair Chance Ordinance
* Los Angeles County Fair Chance Ordinance for Employers
* San Francisco Fair Chance Ordinance
Pay Details: $20.00 to $22.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *************************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
* The California Fair Chance Act
* Los Angeles City Fair Chance Ordinance
* Los Angeles County Fair Chance Ordinance for Employers
* San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Easy ApplyInformation Technology Professional (IT Support)
Technical support representative job in Rochester, NY
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.
Want to start your journey with the Navy?
Apply Now
Enlisted None
What to Expect
Information Systems Technician
More Information
Responsibilities
Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:
INFORMATION SYSTEMS TECHNICIAN (IT)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Ensuring the proper security and handling of communications materials, systems and equipment
Performing diagnostics and data recovery operations and maintaining logs
INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Performing diagnostics and data recovery operations, and maintain logs
Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
Operating and maintaining testing and auxiliary equipment
Ensuring the proper security and handling of communications materials, systems and equipment
Work Environment
As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:
Class "A" Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.
After "A" School, Information Systems Technician Submarines (ITS) will also attend submarine training:
Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS).
After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.
Advanced Training
Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician.
Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a "Top Secret" security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.
IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.
ITS applicants must be willing to serve aboard submarines.
General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .
Part-Time Opportunities
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.
For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.
For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
Compare Navy Careers
See how a career as an Information Systems Technician compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
Information Technology Support Technician II
Technical support representative job in Victor, NY
Technology/Information Technology Support Technician II Additional Information: Show/Hide TITLE: INFORMATION TECHNOLOGY SUPPORT TECHNICIAN II MINIMUM QUALIFICATIONS: EITHER: 1. Possession of Associate's Degree, or higher, in Computer Science, Engineering Technology, or a
related field AND one (1) year of full-time paid experience, or its part-time equivalent, gained within the
past five (5) years, which involved the operation and resolution of software and hardware problems
associated with networked personal computers or mobile devices AND network operating systems; OR
2. Possession of an Associate's Degree PLUS twelve (12) college credits in Computer Science,
Engineering Technology, or a related field AND two (2) years of full-time paid experience, or its part-
time equivalent, gained within the past five (5) years, which involved the operation and resolution of
software and hardware problems associated with networked personal computers or mobile devices
AND network operating systems; OR
3. Graduation from high school or possession of a high school equivalency diploma AND three (3) years
of full-time paid experience, or its part-time equivalent, gained within the past five (5) years, which
involved the operation and resolution of software and hardware problems associated with networked
personal computers or mobile devices AND network operating systems; OR
4. An equivalent combination of training and experience as defined by the limits of (1), (2) or (3) above.
SUBSTITUTION: Receipt of a Bachelor's degree, or higher, in Computer Science, Engineering Technology or
a related field may substitute for one (1) year of the required experience if the education was completed within
five (5) years of date of application.
DISTINGUISHING FEATURES OF THE CLASS: This involves providing advanced technical support for
software and hardware. An incumbent in this position is responsible for the installation of desktop
computers, network, and mobile device hardware and software. The position is also responsible for
analyzing and resolving problems with desktop computer and network hardware and software. The
employee works under the general supervision of a higher-level staff member. Does related work as
required.
TYPICAL WORK ACTIVITIES: (Illustrative only)
* Installs desktop computer, mobile device, and network hardware;
* Installs desktop computer and mobile device operating systems and software;
* Resolves difficult hardware and software problems (including those with operating systems);
* Analyzes and resolves complex problems concerning desktop computers, mobile device, peripherals, and network software and hardware;
* Set up, troubleshoots, configures, and maintains desktop computer and mobile device security;
* Tests network software for compatibility and functionality;
* Communicates project status to users concerning completion and satisfaction with the project or issues;
* Diagnoses complex hardware and software failures, replacing faulty hardware and/or completing repairs;
* Installs desktop computers and mobile device software and updates as well as insuring network connectivity.
INFORMATION TECHNOLOGY SUPPORT TECHNICIAN II
FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:
Thorough knowledge of personal computers and mobile devices; thorough knowledge of desktop
computer, mobile device, and LAN operating systems; thorough knowledge of the operation of peripheral
devices and connectivity; ability to analyze complex problems and develop and implement appropriate
solutions; ability to understand complex written and oral instructions and technical documentation; ability to
get along well with others; ability to work independently; ability to communicate with other; ability to work as
part of a team; attention to detail.
REPORTS TO: Director of Technology
SALARY: Starting at $24.63/hour as per the contract between Victor Central Schools and the CSEA Unit. (Negotiable based on experience)
Support Technician
Technical support representative job in Rochester, NY
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $15.50- $17 per hour
Salary Range:
15.5
-
17
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-Applytech support
Technical support representative job in Rochester, NY
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
1-2 years
tech support
customer service
medical tterminology
Additional Information
$14/hr
12 months
IT - Full Time
Technical support representative job in Rochester, NY
Job Description
A completed application is required for employment consideration. Please go to:
*************************
Under About Us, please complete the employment application
A global company with headquarters in Rochester, New York, Cannon Industries has grown to become one of the leading sheet metal and custom weld fabricators in the contract manufacturing industry. Our quality standards are unsurpassed in the industry because we know that our customers' standards grow with each passing year.
The Information Technology Department is responsible for developing, implementing, overseeing, monitoring and maintaining telecommunication systems and providing technical support services in a Microsoft environment. This includes the development, installation, support and implementation of Servers and applications, as well as Local and Wide Area Networks
Requirements
Associate's Degree or a combination of education and experience
Ability to troubleshoot hardware/software issues
Knowledge of printer/copier installation and maintenance
Knowledge of or experience with packaged database structure and MS Access
Benefits
Benefits are available after 90 days.
Information Technology - IT Internship
Technical support representative job in Rochester, NY
Episcopal SeniorLife Communities Mission: We provide high quality services from skilled nursing and restorative care to housing, assisted living and community-based wellness programs. We are committed to meeting each individual's needs, in a culturally competent manner, supporting family and loved ones through transitions, and fulfilling our pledge…
Life. Inspired Every Day.
***Internship opportunity requires being on-site in Rochester, NY,***
Internship for academic credit only
Opportunity to begin in Fall of 2025
Under direct supervision of the Chief Information Officer (CIO) with the guidance and direction of the Director of Infrastructure and Information Technology (IT) Manager the IT Intern will assist in the general operations of the IT department. Assignments are given at incremental levels of complexity as proficiency is gained in various functions including, but not limited to, computer maintenance, user provisioning, installation of software programs, help desk troubleshooting, network projects, and systems analysis. This position enables college students enrolled in an approved program to receive technical training and gain practical experience. Work in this role contributes to the effective and efficient operations of the organization, utilizing technical training in a hands-on way.
LEARNING OBJECTIVES AND GOALS
An overall understanding of the information technology operations in a large healthcare organization
Assisting with problem resolution on PCs (desktops and laptops), printers/copiers, smart phones and software issues.
Regular maintenance of computer systems.
Monthly audit of facility computers and licenses.
Utilization of a help desk program used by staff to facilitate assistance requests.
Ensuring employee issues are resolved in a timely manner, promptly responding to requests and inquiries, working to find a solution and seeking out the correct resources for assistance.
Troubleshooting various network and telecommunications problems.
Work on inventory and ticketing systems to increase communications.
May require interaction with Residents of ESLC.
OTHER DUTIES
This intern description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the internship. Duties, responsibilities, and activities may changes at any time with or without notice
Requirements
KNOWLEDGE, SKILLS, and ABILITIES:
Strong organizational and communication skills with keen attention to detail.
Knowledge of Microsoft 365 applications and operating systems
Ability to lift and carry up to 30 lbs of equipment.
Must have reliable transportation.
Interest in learning about various Network devices and Server devices.
EDUCATION:
Internship is open to current freshmen through seniors working toward an Associate's or Bachelor's degree in Information Technology
EXPERIENCE:
Entry Level
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform
the essential functions.
Performing duties of this job requires occasional walking and standing in and around the reception area, and lobby. Must be able to occasionally lift loads of 30 pounds without assistance and the ability to sit, talk, and hear is required. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.
Information Technology Specialist
Technical support representative job in Rochester, NY
Information Technology Specialist Job Overview: You will immerse yourself in becoming a true expert in elevating the organization's communication network. Your journey will involve installing, configuring, securing, and maintaining communications systems, empowering you to contribute significantly to the organization's technological advancement. Requirements: Attend a 30-week paid training program to gain skills and certifications in network security, programming, coding, computer languages, computer systems, communication network operations, and network administrations. Advanced certifications require additional full funded training programs. Benefits: Comprehensive Healthcare, Vision, and Dental plans. 30 days paid vacation. 90 days paid paternity and maternity vacation. Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more. Housing, clothing, and relocation allowance. Tuition assistance. Student loan repayment. Flexible retirement and pension plans. Pay and Promotion: Entry pay and promotions vary based on education level and qualifications. Hiring bonus opportunities available. Specialty bonuses available depending on qualifications and position. Guaranteed promotion opportunities. Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Tesla, and COX Communications. Similar Career Fields Include: Information Security Analyst, Cyber Defense Analyst, and Network and Systems Administrator. About Our Organization: The U.S. Army offers a variety of possibilities for to discover your true potential - whether you are looking to gain technical expertise, travel the world, or serve your community, the Army's unique career opportunities and comprehensive benefits package will enable you to achieve your goals. Be All You Can Be. Now Hiring Full and Part Time Positions. Click apply for an Interview d24ad0b8-823f-4e68-a892-2986ccdf7392
Customer Service Representative (Onsite Role)
Technical support representative job in Henrietta, NY
!***
Adecco is partnering with Coast Professional in Geneseo, NY, seeking entry level Customer Service Representatives. This DIRECT HIRE position is a great opportunity to join a dynamic and innovative company committed to delivering high-quality results. If you are a skilled and motivated individual looking to contribute to this growing team, APPLY today!
Shift & Pay:
1st Shift 8:00am - 5:00pm
One night per week until 9:00pm
$17.50/hour
Responsibilities:
Skip-tracing debtors to locate current residence and employment information
Handling incoming and outgoing collection call.
Negotiating balance in full payments, payment arrangements or legal referrals
Reviewing accounts and schedule contact dates for follow-up calls
Reading and following scripts verbatim.
Follow Federal/State laws and company policies.
Documenting interactions with Debtors
Additional duties as assigned based on line of business
Preferred Qualifications:
High School Diploma or GED
Reading and Typing
Working knowledge of modern office procedures, methods, and computer equipment
Excellent communication skills
Principles and practices of customer service.
Establish a good working relationship with team members and internal contacts in order to maintain and continuously strive to improve the level of overall service being provided.
Good organizational skills and attention to detail.
Ability to comply with rules, regulations, laws and methods as related to debt collection.
Work independently in the absence of immediate supervision.
Ability to handle and resolve recurring problems.
Successfully complete and pass the FDCPA test.
Successfully be approved to work on the contract, per the client's requirements, state licensing and background check procedure.
Perks:
Direct Hire - Long Term Career Opportunity
Performance Pay Increases
Weekly paycheck
Collection Agency/Call Center Environment
Competitive benefit options, including medical, dental, vision, and 401(k)
For instant consideration for this Customer Service Representative job in Geneseo, NY, click APPLY!
Pay Details: $17.00 to $18.00 per hour
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
IT - Full Time
Technical support representative job in Rochester, NY
A completed application is required for employment consideration. Please go to:
*************************
Under About Us, please complete the employment application
A global company with headquarters in Rochester, New York, Cannon Industries has grown to become one of the leading sheet metal and custom weld fabricators in the contract manufacturing industry. Our quality standards are unsurpassed in the industry because we know that our customers' standards grow with each passing year.
The Information Technology Department is responsible for developing, implementing, overseeing, monitoring and maintaining telecommunication systems and providing technical support services in a Microsoft environment. This includes the development, installation, support and implementation of Servers and applications, as well as Local and Wide Area Networks
Requirements
Associate's Degree or a combination of education and experience
Ability to troubleshoot hardware/software issues
Knowledge of printer/copier installation and maintenance
Knowledge of or experience with packaged database structure and MS Access
Benefits
Benefits are available after 90 days.
Auto-Apply