Technical Support Analyst II
Technical support representative job in Seattle, WA
Title: Technical Support Analyst II
Duration: 6 month contract, possible extension
Pay: $25-30/hr W2
We are hiring a Technical Support Analyst II to be the primary onsite support for all regional Seattle locations. In this role, you will be the point of contact for all incoming IT Support issues via phone and ticketing system (ServiceNow).
Measurements for success include meeting service-level-agreements (SLA) % rates for resolving or re-routing incidents, meeting guidelines of the Core Responsibilities matrix, and positive staff feedback.
Duties and Responsibilities:
Setup, configure, and install hardware and software as necessary on-site, when remote assistance is not a viable option.
Support IT team with routine set-up of workstations, phones and printers including office moves.
Occasional point-person working with IT Engineering team and vendors for on-site troubleshooting or installations as needed.
Provide advanced troubleshooting for escalated incidents from Tier 1, working with end-users across the organization remotely and in person.
Track and monitor incidents to ensure timely resolution, accurately document relevant information, and keep end users informed via email or telephone of the status of their requests.
Oversee routine IT Support processes, from user creation to workstation deployment, attention to detail and follow-through.
Education Qualifications:
Associate's (AA) degree in computer science or related area of study preferred.
3+ years of experience in a customer service or IT support role is required; experience in a level 1 technical support role required.
Professional Qualifications:
Customer service focus; positive attitude, warm and caring demeanor.
Intermediate level proficiency with Windows Workstation OS's and MS Office programs with ability to learn new programs and software as needed.
CompTIA A+ Certification preferred (or plans to obtain such within 1 year of hire date).
Advanced level proficiency with Active Directory and Office 365 in a Windows environment.
Advanced troubleshooting skills.
Other Qualifications:
Must have valid driver's license and be willing to travel across metro area on as-needed basis.
Workplace Environment:
60% sitting, 40% standing/moving.
Adheres to dress code standards; appearance is professional, neat, and clean.
Must be able to lift to 50 lbs.
ITR Group offers a competitive compensation and benefits package, including medical, dental, and 401(k) for eligible employees. The W2 pay range for this type of role is approximately $25.00 - $30.00 per billable hour. This range is an estimate and not a guarantee of compensation. The final rate will be determined by factors such as experience, market trends, and specific job assignments. Discover more about how ITR Group connects top talent with leading client opportunities.
Technology and Operations Specialist
Technical support representative job in Edmonds, WA
Zevenbergen Capital Investments LLC (ZCI) is a forward-thinking, boutique investment advisory firm specializing in growth equity investing built on a foundation of fundamental, bottom-up research. We have nearly 40 years of experience serving both institutional and individual clients across the US and are looking to add a top-quality individual to our current team of 25 in Edmonds, Washington.
Opportunity:
We're looking for a motivated, multi-tasking, Technology & Operations Specialist to help support our day-to-day technology and operations functions and assist with data governance and process automation. This position works directly with ZCI's Chief Technology Officer (CTO).
The ideal candidate will be charged with a high level of responsibility and trust, and should welcome challenges, enjoy an interesting and dynamic workflow, and embrace a fast-paced environment. This person should be particularly adept at both working independently and collaborating across teams. They should also be able to communicate effectively with all members of the ZCI team, as well as outside consultants, vendors and clients. As a small firm, we value the ability to willingly take on a variety of tasks and projects involving multiple departments.
Job Responsibilities will include:
Data and System Maintenance
Update and maintain internal databases (e.g., CRM).
Data governance over SharePoint and document libraries.
Perform regular audits and reconciliations of key data sets.
Help to identify and advise the CTO of potential problems, enhanced service initiatives, and regular status updates of current systems on an ongoing basis.
Process Automation & Workflow Optimization
Identify manual workflows and propose automation solutions (e.g., using Power Automate, Python, etc.).
Work with Operations Team to streamline data entry, client onboarding, billing, and compliance tasks.
Document processes and maintain SOPs for automated workflows.
Reporting & Insights
Collaborate with staff to improve reporting accuracy and relevance.
Generate and distribute recurring reports for individual teams and firm in a visually engaging format.
Build ad hoc reports and dashboards using tools like Excel, Power BI or Salesforce.
Help Desk & Tech Support
Assist with troubleshooting of end user hardware and software issues, as needed. This may include:
Assistance with employee onboarding/offboarding.
Coordinate with the Technology Team for escalations and system updates.
Providing backup to CTO, as needed.
Develop or assist in developing and maintaining written policies and processes for the IT department.
Assist with review and preparation of written descriptions detailing ZCI's information technology practices, systems and initiatives for clients, prospective clients, and auditors.
Minimum Requirements for Consideration
Three (3) years professional work experience in data analysis and process automation.
Bachelor's degree in Data Science, Computer Science or related area of study.
Experience with CRM database administration.
Experience with process development, automation and documentation.
Experience troubleshooting Microsoft Windows & Office.
Exceptional communication skills (written and verbal) with a client-service approach in working with all levels of the organization.
Outstanding analytical and organizational skills, resourceful and inquisitive, analytical problem solver; ability to work independently or with a team to meet tight deadlines.
Ethical and trustworthy individual who can handle and protect highly confidential/sensitive information.
Demonstrate a clear commitment to the highest standards of integrity, professional and personal conduct and hold others to the same standard.
Desirable Skills and Experience
Working knowledge of M365 Administration, Python, CRM administration and graphic design software.
Experience operating as a service desk technician.
Exposure to the investment management industry or other highly regulated business that works with sensitive, confidential information.
Physical Requirements
Locally based or willing to relocate; 4 days/week in office, one flexible working day
Willing to embrace pre- and/or post-NYSE trading work hours, as needed
Position DetailsSalary range:
Salary range: $115,000 - $150,000, depending on experience
Paid time off: Vacation that increases with tenure, beginning at a rate of 15 days/year
Paid sick & holidays: 1 hour sick leave per 40 hours work and 10 holidays per year
Benefits: Comprehensive medical/dental/life insurance package
401(k): Annual contribution of 3% of eligible wages
Career development: Training/certification/licensing/dues reimbursement
Paid family/medical leave
Paid sabbaticals every 10 years
Visa Sponsorship: Please note, we are unable to provide visa sponsorship for the position offered. Accordingly, we are unable to hire individuals who require, or will require, employment visa sponsorship either now or in the future.
SSPA Escalations Specialist-- JAIDC5697370
Technical support representative job in Bellevue, WA
Job Title: SSPA Compliance & Escalations Consultant
(Remote until further notice)
Duration: 6-month Contract
Interview Process: Video Call / Phone Call
We have a new opening for our client Infosys in the US region. Please review the job details below and share qualified candidate profiles at the earliest.
Roles & Responsibilities
Deliver according to the Supplier Security & Privacy Assurance (SSPA) Program Guide and associated DTPs/SOPs/KAs for all assigned requests/tickets.
Identify opportunities to schedule calls/meetings with users or suppliers to expedite processes and reduce lead times.
Conduct quality checks and provide refresher sessions to the team as needed.
Possess expert-level knowledge of compliance and audit requirements (DPR, INA, SAAS, PCI).
Consistently meet or exceed defined SLA and KPI targets.
Support the team in creating/updating DTPs/SOPs/KAs and performing UAT for internal and external tools.
Qualifications & Experience
Bachelor's degree in any discipline with 4+ years of relevant experience in program/project/stakeholder/user management and escalation handling.
Experience in customer support and ticket management.
Preferred certifications: CIPP or CISSP.
Strong analytical, logical, and problem-solving abilities with proven customer-facing experience.
Ability to work effectively with international teams and collaborate in a fast-paced environment.
Additional Notes
Hiring Manager is open to candidates with experience at Design Laboratory Inc (DLI).
Although currently remote, candidates must be local to Bellevue, WA, as a hybrid model may be introduced later.
Candidates must have customer service experience handling escalation tickets related to data privacy and supplier security.
Thanks
IT Support Technician
Technical support representative job in Seattle, WA
IT Support + AV
We are looking for an IT support technician to support growth in both Seattle and Bellevue, they want somebody able to work in both offices.
-Troubleshooting Windows OS, Mac OS and Linux OS, IT network, AD, Office 365 and digital workspace technologies such as Okta, Atlassian, Slack, Confluence, Google Workspace, storage, JAMF,
-Clearing tickets backlog, analysing issues and following up with end users, escalate technical issues, helping resolving problems and finding root cause within SLA;
-Building good relationship with 3rd party software/hardware vendors;
-AV Support (Google Meets)
-Documentations
$34.79 per hour + PTO federal holidays.
W2 contract
Requirements:
-1-2 + years experience working as IT support/service desk;
-Jira + AV Support
-Excellent client facing and problem solving skills, creative thinking and sociable personality
IT Desktop Support/AV Technician
Technical support representative job in Redmond, WA
Job Title: IT Desktop Support/AV Technician
Job Type & Location: Onsite || Site Address: One Microsoft Way, Redmond WA 98052
Requirement : 5 days a week (Monday to Friday)
The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks, and conference room operations. The technician will perform troubleshooting, coordinate with remote teams and vendors, and ensure smooth day-to-day operations across the site. This role includes both dispatch and resident support depending on location needs.
Responsibilities
Perform desktop and notebook troubleshooting, including warranty repair coordination and break-fix activities.
Manage and track loaner/spare devices using customer-provided systems.
Provide L1 AV support for meeting rooms, including device checks, resets, room readiness, and basic hardware troubleshooting.
Manage conference room accounts (add/remove users, password resets, ownership updates).
Assist with basic troubleshooting of corporate printers (toner replacement, waste cartridge changes).
Provide smart-hands assistance for onsite infrastructure and network checks (ports, cabling, patch panels, access points, power verification, device resets).
Coordinate with third-party vendors and procurement teams when required.
Support equipment replacement or reset during failures under guidance from central IT.
Ability to work at height when required (ladder/lift).
Maintain communication with onsite/offsite teams to report changes, issues, or updates.
Ensure proper coverage during leaves and follow site operational processes/SOPs.
Must-Haves
2-4 years of experience in IT and AV support.
Hands-on troubleshooting experience with desktops, laptops, and meeting room devices.
Basic understanding of network fundamentals (LAN ports, cabling, patching, device resets).
Familiarity with conferencing platforms (Microsoft Teams, Zoom, Webex).
Ability to perform physical tasks, including lifting equipment and working at height.
Strong communication, customer service, and documentation skills.
Ability to follow SOPs, ticketing processes, and escalation guidelines.
Good-to-Haves
Experience using ITSM tools (ServiceNow, Jira).
Exposure to AV control systems or room management systems.
Basic understanding of AV-over-IP or networked AV environments.
Experience working in enterprise or fast-paced onsite environments.
Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training).
Audio Visual Support
Basic understanding of networking and TCPIP
Basic understanding of fiber, copper, network infrastructure
Crestron Fusion
Hardware support
Experience working with technologies such as Extron, Crestron, Fusion, Managed Teams Room devices
Ability to explain networks and connection types and troubleshoot multiple connection types \(Home or Corp\)
Ability to explain work with and differentiate between different connection types & troubleshoot connectivity
Skilled Communications "Specialist," known for delivering clear and succinct messages without disclosing internal details.
Experience working in an enterprise environment with Crestron/Fusion at the server and application layer
Experience supporting Microsoft, Lenovo, Client, Dell & Apple Certified
CompTI certA A+
OEM Certifications
Customer Service Representative
Technical support representative job in Seattle, WA
Since 1995, National Products Inc., the creator of RAM Mounts, has been the leader in premium mounting solutions for high-vibration environments. Our products are trusted by the most demanding industries-from powersports and automotive enthusiasts to law enforcement, fleet managers, and off-road adventurers. We design and manufacture rugged, versatile mounts for phones, tablets, GPS units, cameras, radios, and more-keeping critical gear secure in any environment. Proudly Made in the USA, our products come with a lifetime warranty, delivering unmatched reliability and performance.
Job Summary
Customer Service Representatives are responsible for maintaining a professional and friendly attitude while diagnosing and troubleshooting customer issues, with an emphasis on taking care of problems before they arise. They will collect all necessary information from customers, resolve their issues, follow up with them as needed, and deliver actionable data to internal teams to support proactively improving the customer experience from start to finish.
Duties and Responsibilities
Interacts directly and courteously with customers, primarily by telephone or email.
Directs unresolved issues to the appropriate resource for resolution.
Records details of actions taken into the ERP and CRM systems as applicable.
Analyzes transactions and corrects errors to ensure accuracy of customer records.
Research customer records to track order status and fulfillment.
Develops thorough knowledge of product line, pricing, estimated delivery times, drop-ship procedures, marketing promotions, and associated information.
Provides price quotations, receives orders, arranges for returns, replacements, delivery of samples, and fulfills miscellaneous customer requests.
Performs associated duties as assigned by supervisor.
Serves as an internal resource to support Inside and Regional Sales Teams.
Employs strong people skills to analyze and resolve customer inquiries and problems in accordance with established company guidelines.
Related Experience
Minimum 5 years of experience working with customers to evaluate their needs.
Must have track record of reliability and follow through with great communication skills.
Experienced with MS Office Suite, MS Outlook, and customer order entry.
Education
High school education required
Associate degree preferred
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is often required to perform the following activities:
Reaching. Extending hands and arms in any direction.
Standing. Ability to stand when needed to complete tasks.
Sitting. Sitting at desk for sustained periods of time.
Using Fingers. Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand.
Grasping. Applying pressure to an object with the fingers and palm.
Feeling. Perceiving attributes of objects, such as size, shape, or texture by touching with skin, particularly that of fingertips.
Pushing. Using upper extremities to press against something with steady force to thrust forward, downward or outward up to 15 pounds.
Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occasionally the employee must lift and/or move up to 15 pounds.
Pulling. Using upper extremities to exert force to draw haul or tug objects in a sustained motion up to 15 pounds.
Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Seeing. Specific vision abilities required by this job include close vision and the ability to adjust focus Depth Perception: ability to judge distance and space relationships. Field of Vision: ability to see peripherally. Accommodation: ability to adjust vision to bring objects into focus.
Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
Repetitive motion. Substantial movements (motions) of the fingers and hands.
Hourly Rate: $22.00 - $27.00 hourly
Benefits:
Employer paid Medical, Dental, Vision, and Life Insurance
Two weeks of PTO (up to 3 weeks with tenure) with seven paid holidays
401k with up to 4% employer match
Additional paid parental leave beyond state/federal offerings
Quarterly catered lunch events for all employees
RAM Mounts product discounts
Position Status: Full Time
Position Location: On-Site
A drug screening will also be required (THC or Marijuana not screened during pre-employment test).
Cleared IT Specialist
Technical support representative job in Bellevue, WA
8 Openings
Fully Onsite Bellevue, WA
***Must have CURRENT active DOD clearance***
We're hiring a Secret-cleared IT Specialist to support a secure cloud services team. This role involves basic IT troubleshooting, PowerShell, Active Directory, Exchange, and SaaS knowledge, with a focus on distributed computing and security protocols.
Core Responsibilities
Provide virtual escort services for non-cleared personnel in secure environments
Run pre-written commands, share results, and assist with troubleshooting
Collaborate with developers and engineers to resolve incidents and deploy workflows
Maintain security clearances and document escort activities
Use downtime for training and professional development
Must-Haves
Strong communication and customer service skills
Experience with production system maintenance (patching, certificates, service accounts)
Detail-oriented, self-motivated, and proactive learner
Willingness to work nights, weekends, and holidays
Team-oriented with global collaboration experience
Preferred Skills
PowerShell and Exchange Server experience
Active Directory administration (permissions, domains, provisioning)
Familiarity with TCP/IP, DNS, Hyper-V, VMs, Fiddler, Send Connectors
Programming/scripting in C# and PowerShell
SQL (T-SQL) for data retrieval
Technical writing for SOPs
Windows server and desktop support
Multi-tenant cloud troubleshooting
Technical Support Engineer (Tier 3, Web API, T-SQL, PowerBI, Azure)
Technical support representative job in Redmond, WA
Job Title: Technical Support Engineer (Tier 3)
Duration: Long-term
Worksite: Onsite
About WCT
WCT is a global talent solutions partner committed to delivering high-impact technology and engineering talent to some of the world's most innovative companies. As a WCT employee, you'll be part of a dynamic, growth-oriented culture that values collaboration, continuous learning, and excellence in execution.
Job Description:
We are seeking an experienced Service Engineer to provide Tier 3 technical support for the Ads platform. This role partners closely with Account Management and internal Ads partner teams to resolve complex escalations quickly and accurately, drive root-cause analysis, and improve platform quality through data-driven insights.
Core Responsibilities
Provide Tier 3 technical support for the Ads platform via phone, tickets, email, and Teams (excludes public 1:many channels).
Work across all ticket types: Delivery, BSC, Editorial, Advertiser API, Analytics, Ads Editor, UET, Campaign Management, Optimization, Syndication/Publisher API, Product Ads/Shopping, Accounts & Billing, UCMT/UCMA, and others as they evolve.
Troubleshoot medium-to-high complexity issues with deep technical investigation; deliver high-quality solutions within agreed SLAs.
Author and execute T-SQL queries; write custom Cosmos scripts; leverage Databricks to interpret large datasets and debug issues.
Review E2FTE parent tickets for accuracy/completeness; improve client communications and case quality.
Analyze and visualize large datasets from internal tools/logs using Excel and Power BI.
File high-quality ICMs (incidents/bugs) at speed; ensure resolutions are understood and RCA captured. Minimize by-design ICMs via KB updates.
Partner with Global Support teams such as NQP and Tech Solutions to remove client blockers.
Provide status reporting on tickets worked, cycle time, and quality checks.
Create and maintain troubleshooting guides and product documentation in the support knowledge base.
Collaborate with peers for knowledge sharing and troubleshooting assistance.
Analyze ticketing trends to drive feature improvements and highlight systemic issues to SMEs.
Monitor Ads platform availability through regular daily checks.
Qualifications & Skills
BS in Computer Science, Engineering, or related technical discipline (preferred).
5-7+ years in technical support or software development for high-volume online services; Tier 3 experience preferred.
Organic & Paid search experience; practical experience running systems on Azure or similar cloud providers.
2+ years with web API technologies: SOAP, JSON, XML.
2+ years automation experience in C# or Python (preferred).
Minimum 3+ years using T-SQL, including complex joins and stored procedures.
Advanced problem-solving; strong customer service orientation.
Experience with Excel, Outlook, Power BI, and Microsoft 365 tools.
Ability to analyze and visualize large datasets.
Excellent English communication (verbal and written) across stakeholder levels; familiarity with NA and EU cultures and brands.
Collaborates effectively across remote/virtual teams; works independently and within groups; strong documentation skills.
Willingness to work night shifts and weekend on-call as required; embraces change and continuous learning.
Location & Work Arrangement
Global support coverage; shift schedules include North America and EMEA windows.
On-call rotation for weekends; flexibility required.
Compensation / Salary Range: The typical pay range for this role is: USD $70,000/Yearly - $85,000/Yearly. Factors that may affect pay within or outside of this range may include but not limited to geography/market, skills, education, experience, and other qualifications of the successful candidate.
Benefits: Medical, dental, Vision, Life, PTO, Holidays, 401(k) benefits and ancillaries may be available for eligible WCT employees and may vary depending on the nature of your employment.
WCT will accept applications and processes offers for these roles until the role is filled.
Equal Employment Opportunity Declaration:
WCT is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Jr Computer Technician/Desk-Side Support
Technical support representative job in Everett, WA
Local candidates only!
Jr Computer Technician/Desk-Side Support
Rate $18.30/hr
Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a good supportive work environment with opportunities to learn on the job.
Job Responsibilities could include:
Image/ Reimage Laptop-Desktops
Desk setup moves
Computer refresh equipment swaps/migrations
Break Fix activity
Application installations
Simple Troubleshooting
Equipment deliveries and setup
Specific Job Requirements
Customer service experience a huge plus
Strong communication skills both verbal and written
Attention to detail is critical
Problem solving and the ability to work in both with team and independently
Customer Service Representative
Technical support representative job in Kirkland, WA
Customer service
📍
Onsite | Full-Time | Permanent Role
đź’° $45,0000-$54,000 + Commission (depending on experience)
✨ Great Benefits
FULLY ON-SITE
About the Role:
Join a dynamic, people-first team where every day brings new opportunities to connect, learn, and grow! An ideal candidate will be a friendly voice of our contact center.. This is a professional, customer-focused role (not your typical call center) where your goal is to turn incoming calls and chats into scheduled property tours or virtual appointments.
What You'll Do:
Handle 50-60 incoming prospect calls per day with warmth and enthusiasm
Schedule and host virtual tours or set up in-person appointments
Answer live chats, texts, and follow-ups to support the leasing process
Provide excellent customer service and build rapport with prospects
Keep accurate records and notes in our CRM
Stay up-to-date on property details, amenities, and specials
Collaborate closely with teammates and property managers
What We're Looking For:
Strong customer service experience (required)
Call center, customer service, or leasing experience a plus
Friendly, positive communicator with great multitasking skills
Organized, detail-oriented, and tech-savvy
Reliable, punctual, and team-oriented
Why You'll Love It Here:
Competitive pay + monthly commission
Supportive, inclusive team environment
Senior Desktop Support Technician
Technical support representative job in Seattle, WA
The Senior Desktop Support Technician is responsible for delivering high-quality end user support, workstation lifecycle management, and proactive maintenance across a hybrid Windows environment. This role serves as an escalation point for complex issues, driving timely resolution while ensuring positive customer experiences. In addition, this position contributes to system enhancements, security initiatives, and operational improvements aligned with ITIL-based service delivery standards.
Responsibilities
Provide Tier 2/3 support for hardware, software, O365 applications, and desktop services across on-site and remote workforce environments.
Administer and maintain Microsoft endpoints, including Group Policy, Azure Active Directory, and Intune MDM.
Deploy, secure, and manage Windows operating systems and core productivity tools using modern deployment methodologies (Autopilot, imaging, scripting, etc.).
Troubleshoot and support enterprise infrastructure components such as DHCP, DNS, TCP/IP networking, VPN access, and endpoint security tools.
Maintain ServiceNow records across incidents, requests, changes, and CMDB items, ensuring accurate documentation and SLA adherence.
Support antivirus and antimalware protection, device encryption standards, and patch/upgrade cycles to maintain compliance and reduce risk.
Participate in scheduled maintenance, technology rollouts, and continuous improvement projects that enhance end-user experience and IT operations.
Act as a customer advocate by explaining complex technical issues clearly and ensuring issues are resolved efficiently with minimal business disruption.
Mentor junior technicians and collaborate with IT engineering teams on escalations and service enhancements.
Key Knowledge, Skills & Abilities
Strong knowledge of O365 administration and Dell/Microsoft hardware platforms
Understanding of ITILv3 or related service delivery frameworks
Proficiency with Microsoft Windows Server and Windows desktop OS, Group Policy, Azure AD, and Intune
Experience with OS deployment, scripting, antivirus/antimalware, device encryption, and core systems infrastructure (DHCP, DNS, networking)
Familiarity with ServiceNow, especially IT Service Management and IT Operations modules
Ability to troubleshoot root causes and implement efficient long-term solutions
Excellent customer service, communication, analytical, and prioritization skills
Skilled in articulating complex concepts in a user-friendly manner
Demonstrated success working independently and within collaborative team environments
Ability to multitask, remain calm under pressure, and manage competing operational demands
Self-starter with the capability to operate under minimal supervision while supporting requests, incidents, maintenance, and project work
Information Technology Specialist
Technical support representative job in Seattle, WA
KBC Advisors is seeking an experienced IT Specialist to support our growing Data & Products team. This role is hands-on and critical to ensuring seamless technology operations across the organization. The ideal candidate will be proactive, detail-oriented, and comfortable balancing day-to-day support with strategic IT initiatives.
KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate.
This is an in-person position in our Seattle, Washington office.
Essential Duties and Responsibilities
Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance
Support IT-led projects and system rollouts in a hands-on environment
Troubleshoot user access issues on company devices
Provide technical support for video conferencing systems and meetings
Deliver user training on tools, applications, and IT policies
Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution
Research, evaluate, and recommend new technologies to improve IT processes
Create, update, and manage IT process guides and training resources
Provide IT support and onboarding for new and existing employees
Assist with implementing and monitoring IT security measures
Travel to KBC offices as needed to provide onsite support
Preferred Qualifications
Strong understanding of IT asset management and lifecycle processes
Proficiency with Microsoft 365, Windows and mac OS environments, and video conferencing platforms
Familiarity with IT security best practices and access management
Excellent communication skills with the ability to train and support non-technical users
Strong problem-solving skills with the ability to prioritize multiple requests
Experience working both independently and collaboratively across teams
Education and Experience
Bachelor's degree in Information Technology, Computer Science, or a related field
3+ years of experience in IT support, systems administration, or a related role
The expected annual base salary for this position is $67,000 - $82,000. Experience, skills, location and other factors are considered when determining the salary offered.
IT Support Specialist
Technical support representative job in Everett, WA
We are a fusion power company based in Everett, WA, with the mission to build the world's first fusion power plant, enabling a future with unlimited clean electricity. Our vision is a world with clean, reliable, and affordable energy for everyone.
Since Helion's founding in 2013, we have raised over $1 billion from long-time investors such as Sam Altman, Mithril, and Capricorn Investment Group as well as new investors SoftBank and Lightspeed to propel us forward. Our last prototype, Trenta, completed 10,000 high-power pulses and reached plasma temperatures of 100 million degrees Celsius (9 keV). We are now operating Polaris, our next prototype on the path to the world's first fusion power plant.
This is a pivotal time to join Helion. You will tackle real-world challenges with a team that prizes urgency, rigor, ownership, and a commitment to delivering hard truths - values essential to achieving what no one has before. Together, we will change the future of energy, because the world can't wait.
What You Will Be Doing:
As an IT Support Specialist, you will provide frontline technical support, helping employees resolve hardware, software, and network issues quickly and efficiently. This role serves as the first point of contact for IT-related problems, ensuring smooth day-to-day operations. You will report to the IS&T Operations Manager, and this is an onsite role located at our Everett office.
* Respond to IT service requests via phone, email, or ticketing systems
* Diagnose and resolve issues with desktops, laptops, mobile devices, printers, and peripherals
* Install, configure, and support operating systems (Windows, mac OS, Linux) and applications (Microsoft Office, email clients, collaboration tools)
* Assist with password resets, user account provisioning, and access permissions
* Record issues, resolutions, and escalate complex problems to higher-level support teams
* Provide clear communication and maintain a professional, helpful attitude with end users
* Perform routine updates, patches, and preventive maintenance tasks
Required Skills:
* 5+ years of IT support experience
* Technical knowledge: Familiarity with operating systems, networking basics (TCP/IP, DNS, DHCP), and common enterprise applications
* Problem-solving skills: Ability to quickly identify issues and apply logical troubleshooting steps
* Communication skills: Strong verbal and written communication to explain solutions clearly to non-technical users
* Customer service orientation: Patience and empathy when assisting users
* Certifications (preferred): CompTIA A+, ITIL Foundation, or Microsoft Certified Desktop Support Technician
#LI-Onsite
Total Compensation and Benefits
Helion's compensation package includes a competitively benchmarked base salary, meaningful equity grants, and comprehensive benefits. Final compensation is determined through a holistic evaluation of your experience, qualifications, and our commitment to internal equity - ensuring fairness and transparency across our teams. We are committed to fostering a fair and equitable environment in every aspect of our operations, including compensation.
This is a non-exempt hourly role.
Hourly Pay Rate
$30-$40 USD
Benefits
Our total compensation package includes benefits, including but not limited to:
* Medical, Dental, and Vision plans for employees and their families
* 31 Days of PTO (21 vacation days and 10 sick days)
* 10 Paid holidays, plus company-wide winter break
* Up to 5% employer 401(k) match
* Short term disability, long term disability, and life insurance
* Paid parental leave and support (up to 16 weeks)
* Annual wellness stipend
Helion is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need assistance or an accommodation during the interview process, please let us know.
Instruction And Classroom Support Technician 3 - Culinary Arts (C)
Technical support representative job in Lynnwood, WA
Under the general supervision of the Culinary Arts staff, the position provides operational and instructional support for the Culinary Arts Department's modules. The position primarily involves purchasing equipment, supplies, and food for both kitchens in the Culinary Arts Department., It also includes collaborating on the instruction of the Receiving & Storage and Purchasing modules for students. This includes hands-on and verbal instruction on purchasing, receiving, storing, maintaining, and sanitizing food, supplies, and equipment.
Edmonds invites all individuals to apply, and as an equal opportunity employer, we also encourage individuals from diverse backgrounds and groups to apply for this position.
This is a classified position reporting to the Dean for the School of Business, Entrepreneurship, & Professional Education.
For information on applying, please see Application Procedures and Required Documents, below. Applications received by December 29, 2025 at 11:59pm PST will receive priority consideration. Position is opened until filled.
Responsibilities Include, But Are Not Limited To:
* Weekly, communicate with all faculty to determine what instructional materials or activities are needed for the following week.
* Receive and provide storage of products.
* Work daily with the purchasing students to ensure the product is available for production.
* Purchase all food, supplies, and equipment for the Culinary Arts Department.
* Weekly food purchases from local retailers for isolated purchase needs.
* Maintain and track all aspects of inventory control.
* Provide hands-on, verbal, and written instruction to the Culinary Arts Department in all areas of the kitchen, which may include food preparation and basic formulas used in the Foodservice industry.
* Responsible for fulfilling student and staff requisitions
* Maintain records and reconcile P-Cards on time.
* Maintain and manage cleaning schedules.
* Maintain all kitchen records, including student, staff, and occupancy permits; equipment purchases; and other state-required documentation.
* Maintain the herb garden.
* Set up and shut down the Culinary Arts kitchens for daily operation.
* Prepare classroom materials and equipment for use.
* Write and execute policies and procedures.
* Research new products, purveyors, equipment, and other resources needed for the program.
* Model appropriate professional behavior.
* Model professional culinary skills, including workflow and time management.
* Prepare and/or assist with special projects.
* Maintain a flexible schedule, as the position works across multiple areas.
* Provide administrative support for office procedures, budget tracking, billing and invoicing, CTCLink, marketing, and liaison with college departments.
* Responsible for daily deposits.
REQUIRED QUALIFICATIONS:
* Two-year Culinary Arts degree or equivalent education.
* Three years of experience working in the food services industry.
* Experience in purchasing and maintaining products in a food service establishment.
* Excellent communication skills, both oral and written.
* Ability to work effectively with populations representing diverse backgrounds, life experiences, and abilities.
* Experience directing the work of others.
* Proficiency using a computer, Microsoft Office, Google Suite, the Internet, and email.
PHYSICAL WORK ENVIRONMENT:
Excellent communication skills, both oral and written, are required. This includes the ability to speak clearly, fully comprehend written and spoken English, and communicate with people for whom English is a second language. The position requires instructing others in a classroom setting, producing clearly written documents, and lifting up to 50 pounds. The ability to use a computer, a ten-key, and to fully operate restaurant equipment is required. Some work will be performed in a noisy environment, requiring speaking loudly to be heard above the ambient noise level.
WORK SCHEDULE:
40 hours per week. Monday- Friday, 8:00 am - 4:30 pm and as needed for special events.
COMPENSATION:
Salary is range 47. Beginning salary is $49,116 - $55,584 annually, with progressive increases to $66,012, plus a full state benefits package, which includes tuition waivers for college classes, medical, dental, retirement options and more. Vacation and leave package includes 12 sick days per year, 11 scheduled holidays, 1 personal holiday, 3 personal leave days, and 14 vacation days per year (incremental increases to 24 vacation days per year).
CONDITIONS OF EMPLOYMENT:
* You must document your citizenship or employment authorization within three days of hire.
* Criminal background check. Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant s suitability and competence to perform in the position.
* All new positions are contingent upon funding.
* At this time, Edmonds College does not sponsor H1-B Visas.
* Complete, sign, and submit Declaration Regarding Sexual Misconduct
APPLICATION PROCEDURES AND REQUIRED DOCUMENTS:
All applicants must apply online. No paper submissions or emailed materials will be accepted. Your online application must include the following documents in order to be complete:
* Cover letter that addresses the required qualifications
* Current resume
* Names and contact information for three references.
* For veterans' preference, please scan and attach your DD214, Member-4 Form
Important, if this posting is on an external website other than ****************** or Edmonds College Job Opportunities please follow one of these links to apply. Applying via an external webpage will not enter our application system.
ABOUT THE COLLEGE:
Established in 1967, Edmonds College is a public, four-year, state college. It focuses on academic excellence, student success, and community engagement, which reflect the three aspects of its mission: Teaching | Learning | Community. It serves about 20,000 students annually, including more than 1,000 international students from more than 60 countries. The college offers nearly 70 associate degrees and 60 professional certificates in about 30 programs of study. Its highest enrolled programs are the Associate of Arts/Associate of Science degrees, Paralegal, Allied Health (pre-nursing degree), Business/Accounting, Construction Management, and Culinary Arts. The college is located in the center of the growing south Snohomish County communities of Edmonds, Lynnwood, Mountlake Terrace, Brier, Mill Creek, Mukilteo, and Woodway. For more information, visit ****************
EEO/AFFIRMATIVE ACTION STATEMENT:
The college provides equal opportunity in education and in employment per state and federal law. The college prohibits discrimination against any person due to race, color, religion, national origin, sex (gender), disability, sexual orientation, age, citizenship status, marital status, veteran status, or genetic information. For questions about our nondiscrimination policy or gender equality and athletic teams, contact Kathy Smith (Title IX and Section 504 Coordinator/Investigator); Clearview Building, Room 122B; ***********************, ************.
JEANNE CLERY STATEMENT:
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of Edmonds College s commitment to safety and security on campus, the College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Edmonds College s Annual Security and Fire Safety Report is available online at *********************************************************************************************************
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Easy ApplyCustomer Support Representative
Technical support representative job in Seattle, WA
We're ALSO, an electric mobility company originally conceived as a part of Rivian. We're a passionate team of builders, dreamers, doers and innovators, focused on creating entirely new (not to mention, innovative and delightful) vertically integrated, small EVs designed to meet the global mobility challenges of today and tomorrow. Our mission is to inspire everyone to ride ALSO-replacing many local car, truck and SUV miles with ones on vehicles that are more affordable, more enjoyable and 10-50x more efficient.
ALSO is seeking a Customer Support Representative that is looking to work in a fast-paced start up environment. Customer Support Representatives will be the first point of contact for customers looking to learn more and purchase transcendental products from ALSO.
What You Will Do
Direct Customer Support
Handle customer inquiries via phone, email, live chat, and social media.
Provide pre-sale support by assessing a customer's needs and guiding them toward the right product and processing orders and payments.
Help customers track orders, manage modifications and cancellations, and process returns and refunds.
Maintain a professional, positive, and empathetic attitude during all interactions.
Manage and resolve customer complaints, escalating to a supervisor when appropriate.
Technical and Product Support
Possess and apply deep product knowledge of ALSO's products to provide solutions.
Troubleshoot and diagnose technical or mechanical issues with ALSO's products.
Educate customers on product features, benefits, and maintenance.
Manage warranty requests and claims via 3rd party platforms.
Internal and Process Improvement Tasks
Coordinate with other departments, such as product, shipping, and sales, to resolve issues.
Communicate customer feedback to internal teams to improve offerings and develop efficiencies.
Proactively follow up with customers to improve their experience.
Develop new ways to engage customers, such as creating new documentation and help center articles.
What You Will Bring
Exceptional Communication: Proven ability to communicate clearly, empathetically, and professionally. This includes excellent listening skills to accurately understand and document customer issues.
Passion for the Product: A personal passion for ALSO's mission and products.
Technical Troubleshooting: Demonstrated ability to learn and apply in-depth product knowledge to diagnose and troubleshoot technical or mechanical issues.
Problem-Solving Skills: Strong critical thinking and problem-solving skills to resolve customer complaints efficiently and effectively.
Customer-Focused Mindset: A natural inclination to put the customer first, prioritizing their satisfaction and overall experience.
Adaptability and Multitasking: The ability to handle a high volume of customer inquiries across multiple channels while remaining calm and composed under pressure.
Team Collaboration: Proven ability to work effectively with colleagues in sales, service, logistics, and product teams to resolve complex customer issues.
Attention to Detail: Excellent organizational skills to maintain accurate records of customer interactions, transactions, and feedback.
Preferred
Experience in a fast paced customer support environment with a D2C brand.
Experience supporting customers with pre-sale and technical support that includes EVs, E-bikes, consumer electronics or similar products.
Experience working with Shopify or a similar ecommerce platform.
The ability to handle contacts across multiple channels including email, chat, and voice.
Clear and concise communication skills with the ability to create a strong feedback loop with internal teams.
The hourly rate for this role ranges from $20 to $27, based on experience and qualifications. This position will begin as a hybrid role based out of our Seattle office (Fremont District), with potential to transition to full-time in office.
Why ALSO.
We're passionate about helping the world find a better way to get there-wherever it is you're headed.
We're located in the heart of Silicon Valley and have brought together a world-class team from some of the biggest brands in the technology, automotive, cycling, outdoor recreation and retail spaces.
Together we're working hands-on to imagine, design and build an entirely new solution to a global set of transportation challenges.
Perks and Benefits
Robust health coverage. Excellent health, dental and vision insurance covered up to 100% by ALSO with FSA & HSA options.
One Medical membership and dedicated insurance advocates.
Rich fertility and family building benefits with Progyny.
Flexible time off.
401(k) match.
Auto-ApplySUPPORT TECHNICIAN
Technical support representative job in Arlington, WA
PLEASE OPEN THE ATTACHED JOB DESCRIPTION (TOP RIGHT - CLICK ON "VIEW) TO REVIEW DUTIES AND RESPONSIBILITIES OF THIS POSITION. Once all elements of your online application are complete, you must submit your application to Human Resources. Support Technician
Current Year Only position through August 31, 2026
SCHEDULE: 8 hr/day, 5 day/wk, through August 31, 2026
8:00 am - 4:30 pm (anticipated)
HOURLY RANGE: $39.77 - $43.72 per hour and is dependent upon prior experience.
BENEFITS: Employees anticipated to work 630 hours in a school calendar year may be eligible for Medical, Dental, Vision, Long-term Disability Insurance, Life Insurance, Pension, VEBA, and 403(b).
Up to 12 Sick Days, 2 Personal Days, 13 Paid Holidays, and 28 Vacation Days - prorated based upon start date, days worked, and longevity.
LOCATION: District Office
REPORTS TO: Director of Technology
SUMMARY: Under the supervision of the Director of Technology, the support technician shall provide technical support to all District users and assist in the overall maintenance and upkeep of all District technology equipment.
Conditions of Employment
* Are you a citizen or do you have a visa which permits you to work in the United States?
* I authorize the District to make any investigation of any personal, educational, vocational, or employment history. I further authorize any former employer, person, firm, corporation, educational, or vocational institution or government agency to provide the District with information they have regarding me. I hereby release and discharge the District and those who provide information for any and all liability as a result of furnishing and receiving this information.
* I certify that answers given herein are true and complete to the best of my knowledge. In the event of employment, I understand that false or misleading information, including omissions, in my application or interview(s) may result in dismissal at any time during my period of employment with Arlington Public Schools. I understand also that any offer of employment that may be made to me is conditional and subject to the acceptable outcome of a criminal history background information check and approval of the Arlington Public Schools Board of Directors. I also agree to abide by all rules and regulations of Arlington Public Schools.
* Do you have a current Washington State Driver's License?
* Do you have a high school diploma or GED?
* Are you willing to be fingerprinted?
* Are you able to frequently lift and transport moderately heavy objects weighing up to 50 pounds?
General Questions
* Please describe your experience working in any/all of the following areas: education, IT and/or technical support, and customer service.
* This position's essential responsibilities focus on supporting our various users (students, teachers, and staff). Please describe your typical approach to both troubleshooting issues and communicating with those seeking technical support.
* For this position, technical skills and knowledge are a benefit to have, but even more beneficial is a readiness to learn. Please describe some examples where you have taken initiative to self-learn something new and then applied that knowledge.
* This department works closely as a team and every member is counted on to contribute to the team and work together. Please describe your ability to work effectively as a member of a team as well as your ability to address interpersonal conflicts should they arise.
Application Requirements
APPLICATION PROCEDURE: If you have any questions using this application system, please contact Michelle Warner at *************************.
We require that all the following materials be received in your online application by the closing date:
* Completed online application - access at ******************
* Uploaded Resume
* Uploaded Letter of Interest - Your letter should include examples of your work experience, accomplishments, philosophy, and achievements that demonstrate your ability to perform the essential duties and responsibilities of the position.
* Uploaded Letters of Recommendation (2) Please have one from a current supervisor
* Confidential Reference Forms (2) These are sent via email to the addresses you enter. Please have one from a current supervisor
* Uploaded college transcripts (optional)
CURRENT CONTRACTED EMPLOYEES: Please apply for this position through Employee Access.
We require that all the following materials be received in your online application by the closing date:
* Completed online application -access through Employee Access
* Uploaded Letter of Interest - Your letter should include examples of your work experience, accomplishments,
philosophy, and achievements that demonstrate your ability to perform the essential duties and responsibilities of
the position.
* Uploaded Reference letters (2) Optional, but highly recommended
* Confidential Reference Forms (2) Optional, but highly recommended
Benefits
Employee's anticipated to work 630 hours in a school calendar year may be eligible for Medical, Dental, Vision, Long Term Disability, and Life Insurance along with other optional benefits.
Attachments
Ltr of Int - Technology Tech*
Resume*
Letter of Recommendation - A*
Letter of Recommendation - B*
College Transcripts/Certifications
References
Classified Reference Questions 2: 2 of 4 external references required.
Easy ApplyAviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Technical support representative job in Seattle, WA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Airport Technician
Technical support representative job in Seattle, WA
We are currently seeking to fill the position of IT Field Technician located at the SeaTac International Airport, WA. The ideal candidate will have great customer service skills, the ability to communicate effectively, have good attention to detail, be enthusiastic about technology, and have strong documentation skills. This position requires 1+ year(s) of previous IT experience.
Note:This is a floater role with no set schedule.Must be available for nights and weekends.
Duties include:
Provide Exceptional Customer Service
Proactively pursue break/fix tickets
Working IT services tickets as needed
Break/Fix for Desktops & Laptops
Assist with Mobile Devices
Break/Fix Ticket, Baggage Printers
Installing new computers, displays, and IT equipment as needed
Minimum Qualifications (Knowledge, Skills, and Abilities):
Knowledge of how to build and troubleshoot desktop and laptop hardware
Knowledge of installing Windows and software.
Knowledge of troubleshooting printers and other peripherals.
Excellent communication skills and customer service orientation.
Strong work ethic.
Ability to handle multitasking.
Ability to communicate and interact with all staff and customers.
Ability to speak and write English fluently.
QUALIFICATIONS, EDUCATION, AND EXPERIENCE:
2-year previous experience preferred
Any Microsoft MCP or higher, CompTia A+, CompTia Net+
General Expectations:
Maintain established dress code
Maintain a professional attitude at all times
Follow all company policies and procedures
Maintain and submit accurate time cards and work sheets
Help maintain a clean and safe work area
Accurately complete necessary paperwork
Communicate with customers courteously and helpfully
Work with all staff as required
Self-starter
Benefits include:
Dental insurance
Health insurance
Vision insurance
Paid Time Off
401(k)
Cell phone stipend
please do not call the Company as we will reach out to you for inquiries
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Technical Support Engineer
Technical support representative job in Marysville, WA
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $25.25/Hour
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Technical support representative job in Southworth, WA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military