NMC_000342 - IT Support Technician
Technical support representative job in Sioux City, IA
One of our clients is looking for a IT Support Technician.
Hourly: $35 - $40 per hour
Duration: 2-4 months (possibility of extension)
Project Scope:
Total devices: Approximately 2,000 laptops and desktops requiring replacement.
Phase 1: Utilize 600-700 newly purchased devices, image them, load required applications and deploy them to end-users across the campus.
Phase 2: Retrieve legacy devices from end-users, re-image them, and use these devices to replace the remaining systems.
Responsibilities:
Imaging devices using SCCM.
Loading required applications.
Swapping devices at end-user locations.
Verifying functionality and providing light end-user troubleshooting/support as needed.
Managing legacy devices and ensuring proper re-imaging in the staging area.
Must-to-Have Skills:
Technicians must have skills in SCCM and Active Directory (AD) systems for imaging and deployment tasks.
Trialing Specialist Technician
Technical support representative job in Vermillion, SD
The purpose of the Trialing Specialist Technician is to support the Trialing Manager in executing research level yield trials on time, with high precision and accuracy in a safe, compliant manner in order to generate the highest quality data to allow identification of superior performing products in corn, soybean and wheat during the growing season. This position will have a determined break period between the growing seasons (approximately 3 months).
Ideal Location: Brookings, SD, Sioux Falls, SD, and Vermillion, SD
Duties:
* Function as an integral member of a team responsible for planting, plot maintenance, spraying, note taking (phenotyping) and harvesting research level yield trial plots.
* Operation and maintenance of agricultural machinery, and or agricultural research equipment to include: precision planters, drones, automated phenotyping equipment and research combines
* Perform all tasks and behaving in a manner compliant with and in support of all safety and stewardship related company policies and practices, including completing all required company training courses.
* Support on tasks in order to achieve the Trialing managers desired results, e.g., assisting the team with field layout, planting, phenotyping, harvest.
* Effectively and regularly communicate with peers and supervisors regarding the status of projects, status of work related activities, quality and timeliness of data collected.
Computer Field Technician
Technical support representative job in Sioux City, IA
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
HCBS Support Professional
Technical support representative job in Sioux City, IA
Job DescriptionDescription:
Provide direct supervision for persons served while assisting with general daily living skills and needs in their homes and/or the community as assigned.
Understands and effectively implements activities geared toward achieving goals for persons served including but not limited to life skills, personal care, leisure involvement, physical/social/emotional supports.
Prepares timely and accurate documentation including but not limited to program documentation, communication logs, incident reports, seizure reports, M.A.R., and behavior documents.
Provides positive role modeling for all persons served and peers and demonstrates appropriate professionalism.
Work to enhance quality of care for the person served.
Provides safe transportation by adhering to transportation policies.
Address issues that arise in a manner that adheres to OU's policies, guidelines, practices, and procedures.
Ensure that all organizational, local, state and federal program guideline are being met and followed.
Requirements:
QUALIFICATIONS:
Must be able to meet all organizational, local, state, and federal licensing and training requirements including but not limited to CPR, First Aid, MANDT, HIPPA, Universal Precautions, and Mandatory Reporting.
Must be able to attend periodic staff meetings and trainings after normal work hours.
Must be able to work a varied schedule including but not limited to nights and weekends.
Ability to lift fifty (50) pounds to provide physical assistance as needed.
Must have a basic knowledge of Microsoft office applications including Word, Outlook, and Excel.
Must possess and maintain a valid driver's license and be willing to obtain a chauffeurs license/endorsement.
Must be 18 years old to work in some departments or to provide some services (i.e. providing transportation, working in residential HCBS homes).
Senior Software Technician
Technical support representative job in North Sioux City, SD
Job: Senior Software Technician
Shift: Days
Royal Canin is seeking Senior Software Technician to join our exciting pet food business at a North Sioux City manufacturing plant. We focus on the unique needs of cats and dogs. Our obsession with detail allows us to deliver precise, effective nutrition and help them become their magnificent best.
The Senior Software Technician is responsible for the safe, reliable, and efficient performance of the automated plant processes, systems, and lines. They must be multi-crafted with a heavy emphasis on software and control systems. Their work includes on-line troubleshooting and repair, design input, continuous improvement activities, and training of other technicians, contractors, and plant operators.
What are we looking for?
5+ years of experience in industrial Controls, Automation, Computer Science with understanding of networks, databases and scripting
Preferred: AS or BS degree In Controls, Automation, Computer Science, or related field
Resolves most questions and problems, and refers only the most complex issues to higher levels
Preferred: Food production experience: mixing, filling, FDA regulated sterilization, packaging
What will be your key responsibilities?
General IT & Software Support:
Manage Windows OS environments, Microsoft Office tools, and remote access technologies (RDP, VPN, SSH). Troubleshoot common IT and cybersecurity issues.
PLC Programming & Maintenance:
Develop, test, and maintain PLC programs (Siemens, Allen-Bradley, Schneider). Ensure proper documentation, backups, and change management.
SCADA & HMI Systems:
Configure and support SCADA platforms (Factory Talk, Ignition), design HMI screens, and monitor system performance.
Industrial Servers & Infrastructure:
Maintain industrial servers, virtual machines, and databases ensuring uptime, backups, and cybersecurity compliance.
Manufacturing Execution System (MES):
Support MES configuration, data integration with PLC/SCADA, and troubleshoot production control issues. Collaborate with cross-functional teams to ensure compliance and traceability.
Industrial Networking:
Support and troubleshoot industrial network protocols (Ethernet/IP, Profinet, Modbus TCP). Maintain network hardware and document topology.
Database & Data Management:
Administer SQL databases and process historians, ensuring data integrity, backup, and disaster recovery readiness.
Troubleshooting & Support:
Provide on-site technical support, conduct root cause analysis, and coordinate with maintenance and engineering teams.
Systems Integration & Continuous Improvement:
Assist with new equipment integration, FAT/SAT testing, and recommend automation improvements.
Compliance & Documentation:
Maintain technical documentation and ensure systems comply with industry standards (GMP, HACCP, ISO). Support audits and safety protocols.
Training & Collaboration:
Train operators and technicians, communicate effectively with non-technical teams, and collaborate with IT on cybersecurity and network management.
What can you expect from Mars?
Work with diverse and talented Associates, all guided by the Five Principles.
Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.
#LI-GK24
#LI-Onsite
Auto-ApplyIT Support Analyst
Technical support representative job in Sioux Center, IA
Join our team at URUS as an IT Support Analyst and play a key role in keeping our global workforce connected and supported! If you're a problem-solver with a passion for technology, strong customer service skills, and experience with Microsoft platforms, this is your chance to make an impact. Apply today to grow your IT career in a collaborative and innovative environment.
The IT Support Analyst is responsible for supporting internal staff and systems located in our various offices and remote locations. This position will be based out of our Sioux Center, IA, office and will be required to be in the office at least twice per week. This position will require occasional travel to locations throughout North America - a valid driver's license, a passport and a reliable vehicle are required.
Responsibilities
* Provide remote and on-site technical support for staff, including O365, Windows 11, hardware, and peripherals.
* Manage user accounts, including onboarding, offboarding, and account changes.
* Respond to staff support requests, determine the extent of support needed, and investigate and resolve issues.
* Participate in hardware lifecycle management and assist with administrative tasks related to system and infrastructure maintenance.
* Troubleshoot helpdesk-reported issues and implement solutions.
* Perform other duties as assigned by the supervisor.
Skills and Qualifications
* Completion of an IT-related technical program from a recognized college or university.
* Microsoft Certified Information Technology Professional (MCITP) in Windows Desktop products (or equivalent).
* 2-5 years of proven experience in information technology.
* Customer service-oriented with good interpersonal and communication skills.
* Strong technical and logical problem-solving skills.
* Knowledge of desktop equipment, hardware, software products, and related applications (preference for experience with Microsoft InTune and AutoPilot).
* Experience with anti-virus and malware removal tools.
* Experience with Microsoft Active Directory and Azure-based networks.
* Proficiency in Windows 11, Microsoft Windows Server 2019/2022, including patching and maintenance.
* Experience with desktop software configuration and Office 365 rollouts.
* Proficiency in Office 365 applications, including OneDrive, SharePoint, and Teams.
* Ability to write and edit business and technical documents.
* Ability to resolve and escalate problems quickly and efficiently.
* Proven success in handling conflicting demands and priorities.
* Proactive approach to resolving technical problems.
* Highly motivated and works well independently and in a team environment.
* ITIL, CompTIA A+/ITF+/Network +, Azure Fundamentals preferred.
Exposure to any of the following technologies would be considered an asset:
* Trend Micro Anti-Malware software
* Microsoft SharePoint
* Microsoft Multi Factor Authentication
* Familiarity with Microsoft Azure
* Familiarity with TCP/IP based networks
* Familiarity with Microsoft Teams
As a holding company with cooperative and private ownership, URUS is a family of businesses at the heart of the dairy and beef industry - Alta Genetics, GENEX, Genetics Australia, Leachman Cattle, Jetstream, PEAK, SCCL, Trans Ova Genetics and VAS. Each organization has its unique identity, products, and services. These companies work globally to provide cutting-edge dairy and beef genetics, customized reproductive services to maximize conceptions, dairy management information to take producers to the frontline of progressive dairy farming, and an array of products and services to help bovines reach their full genetic potential. URUS has 9 brands in 17 retail countries and employs nearly 2,800 people globally.
Auto-ApplyIT Support Analyst
Technical support representative job in Sioux Center, IA
Join our team at URUS as an IT Support Analyst and play a key role in keeping our global workforce connected and supported! If you're a problem-solver with a passion for technology, strong customer service skills, and experience with Microsoft platforms, this is your chance to make an impact. Apply today to grow your IT career in a collaborative and innovative environment.
The IT Support Analyst is responsible for supporting internal staff and systems located in our various offices and remote locations. This position will be based out of our Sioux Center, IA, office and will be required to be in the office at least twice per week. This position will require occasional travel to locations throughout North America - a valid driver's license, a passport and a reliable vehicle are required.
Responsibilities
Provide remote and on-site technical support for staff, including O365, Windows 11, hardware, and peripherals.
Manage user accounts, including onboarding, offboarding, and account changes.
Respond to staff support requests, determine the extent of support needed, and investigate and resolve issues.
Participate in hardware lifecycle management and assist with administrative tasks related to system and infrastructure maintenance.
Troubleshoot helpdesk-reported issues and implement solutions.
Perform other duties as assigned by the supervisor.
Skills and Qualifications
Completion of an IT-related technical program from a recognized college or university.
Microsoft Certified Information Technology Professional (MCITP) in Windows Desktop products (or equivalent).
2-5 years of proven experience in information technology.
Customer service-oriented with good interpersonal and communication skills.
Strong technical and logical problem-solving skills.
Knowledge of desktop equipment, hardware, software products, and related applications (preference for experience with Microsoft InTune and AutoPilot).
Experience with anti-virus and malware removal tools.
Experience with Microsoft Active Directory and Azure-based networks.
Proficiency in Windows 11, Microsoft Windows Server 2019/2022, including patching and maintenance.
Experience with desktop software configuration and Office 365 rollouts.
Proficiency in Office 365 applications, including OneDrive, SharePoint, and Teams.
Ability to write and edit business and technical documents.
Ability to resolve and escalate problems quickly and efficiently.
Proven success in handling conflicting demands and priorities.
Proactive approach to resolving technical problems.
Highly motivated and works well independently and in a team environment.
ITIL, CompTIA A+/ITF+/Network +, Azure Fundamentals preferred.
Exposure to any of the following technologies would be considered an asset:
Trend Micro Anti-Malware software
Microsoft SharePoint
Microsoft Multi Factor Authentication
Familiarity with Microsoft Azure
Familiarity with TCP/IP based networks
Familiarity with Microsoft Teams
Auto-ApplyMission Support Specialist
Technical support representative job in Sioux City, IA
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Summary
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement..
Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Overview
Help
Accepting applications
Open & closing dates
10/27/2025 to 12/31/2025
Salary $42,679 to - $67,865 per year
The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee.
Pay scale & grade GS 7 - 9
Locations
Many vacancies in the following locations:
Anchorage, AK
Birmingham, AL
Gadsden, AL
Mobile, AL
Show morefewer locations (185)
Montgomery, AL
Fayetteville, AR
Fort Smith, AR
Little Rock, AR
Texarkana, AR
Eloy, AZ
Florence, AZ
Phoenix, AZ
Tucson, AZ
Yuma, AZ
Adelanto, CA
Bakersfield, CA
Calexico, CA
Camarillo, CA
El Centro, CA
Fresno, CA
Los Angeles, CA
Morgan Hill, CA
Redding, CA
Sacramento, CA
San Bernardino, CA
San Diego, CA
San Francisco, CA
Santa Ana, CA
Santa Maria, CA
Stockton, CA
Alamosa, CO
Aurora, CO
Centennial, CO
Craig, CO
Durango, CO
Florence, CO
Frederick, CO
Grand Junction, CO
Hartford, CT
Dover, DE
Fort Myers, FL
Jacksonville, FL
Miami, FL
Miramar, FL
Orlando, FL
Plantation, FL
Pompano Beach, FL
Stuart, FL
Tallahassee, FL
Tampa, FL
Atlanta, GA
Folkston, GA
Lumpkin, GA
Savannah, GA
Tamuning, GU
Honolulu, HI
Cedar Rapids, IA
Des Moines, IA
Sioux City, IA
Boise, ID
Idaho Falls, ID
Twin Falls, ID
Broadview, IL
Chicago, IL
Rock Island, IL
Indianapolis, IN
Wichita, KS
Bowling Green, KY
Louisville, KY
Alexandria, LA
Baton Rouge, LA
Jena, LA
Lafayette, LA
New Orleans, LA
Oakdale, LA
Winnfield, LA
Burlington, MA
Baltimore, MD
Salisbury, MD
Scarborough, ME
Detroit, MI
Grand Rapids, MI
Fort Snelling, MN
Kansas City, MO
Saint Louis, MO
Strafford, MO
Gulfport, MS
Pearl, MS
Billings, MT
Cary, NC
Charlotte, NC
Greensboro, NC
Hendersonville, NC
Wilmington, NC
Grand Forks, ND
Grand Island, NE
North Platte, NE
Omaha, NE
Manchester, NH
Elizabeth, NJ
Mount Laurel, NJ
Newark, NJ
Albuquerque, NM
Chaparral, NM
Las Cruces, NM
Roswell, NM
Las Vegas, NV
Reno, NV
Batavia, NY
Buffalo, NY
Central Islip, NY
Champlain, NY
Malta, NY
New York, NY
Brooklyn Heights, OH
Cincinnati, OH
Westerville, OH
Oklahoma City, OK
Tulsa, OK
Eugene, OR
Medford, OR
Portland, OR
Lords Valley, PA
Philadelphia, PA
Philipsburg, PA
Pittsburgh, PA
Williamsport, PA
York, PA
Aguadilla, PR
Guaynabo, PR
Warwick, RI
Charleston, SC
Columbia, SC
Greer, SC
Sioux Falls, SD
Chattanooga, TN
Knoxville, TN
Nashville, TN
Alvarado, TX
Amarillo, TX
Anson, TX
Athens, TX
Austin, TX
Big Spring, TX
Conroe, TX
Corpus Christi, TX
Dallas, TX
Del Rio, TX
Edinburg, TX
El Paso, TX
Harlingen, TX
Houston, TX
Huntsville, TX
Karnes City, TX
Laredo, TX
Livingston, TX
Los Fresnos, TX
Lubbock, TX
Memphis, TX
Midland, TX
Pearsall, TX
Pecos, TX
Pflugerville, TX
Raymondville, TX
San Angelo, TX
San Antonio, TX
Taylor, TX
Waco, TX
Ogden, UT
Orem, UT
Saint George, UT
West Valley City, UT
Bowling Green, VA
Chantilly, VA
Harrisonburg, VA
Norfolk, VA
Richmond, VA
Salem, VA
Charlotte Amalie, VI
Saint Thomas, VI
Saint Albans, VT
Ferndale, WA
Richland, WA
Seattle, WA
Tacoma, WA
Yakima, WA
Milwaukee, WI
Charleston, WV
Cheyenne, WY
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 0301 Miscellaneous Administration And Program
Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR)
Trust determination process
* Credentialing
* Suitability/Fitness
Financial disclosure Yes Bargaining unit status No
Announcement number OPM-ERO-12821404-DHA-EKS Control number 848931200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens.
Duties
Help
As a Mission Support Specialist, at the full performance level you will perform the following duties:
* Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment;
* Advise management on assigned administrative matters;
* Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level;
* Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services;
* Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions.
Requirements
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Conditions of employment
* You must be a U.S. citizen to apply for this position.
* You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
* Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see *********************
* One-year probationary period may be required.
* A pre-employment drug test will be required.
* If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
* DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
* All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
* Incentives may be authorized; however, this is contingent upon funds availability.
* License required: No
* Pre-employment physical required: No
* Bargaining Unit Position:No
* Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment.
* Qualification requirements must be met for those applications submitted by each cut-off date.
* Complete the initial online assessments and USA Hire Assessment, if required.
Qualifications
Minimum Qualifications for GS-07:
Specialized Experience: At least one year of specialized experience equivalent to the GS-05 level in the Federal service that included performing developmental assignments under the close guidance of a higher level specialist that provided exposure to a wide variety of management and administrative methods, techniques, and practices such as:
* Compiling and updating budget data on spreadsheets;
* Assisting with the preparation of requests for personnel actions;
* Coordinating office moves and telephone service requirements;
* Monitoring usage of government/company owned motor vehicles;
* Responding to routine questions concerning administrative procedures and requirements.
OR
Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled. Superior Academic Achievement is based on:(1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (***************************
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages.
Minimum Qualifications for GS-09:
Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service that included experience such as:
* Providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs;
* Assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets and preparing routine budget requests;
* Preparing requests for personnel actions;
* Identifying and recommending solutions to administrative problems on established methods and procedures.
OR
Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.
All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.
Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: **************************************************************************
Additional information
THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below.
* 1st Cut-off on 11/01/2025
* 2nd Cut-off on 12/01/2025
* Final Cut-off on 12/31/2025
Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information)
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
* Attention to Detail
* Customer Service
* Decision Making
* Flexibility
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Reading Comprehension
* Reasoning
* Self-Management
* Stress Tolerance
* Teamwork
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
To preview the assessment questionnaire, click the following link: ********************************************************
Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.
Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference.
Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link.
USAJOBS Help Center - Update your resume now so it meets new resume requirements
2. Other supporting documents (only submit if applicable to you):
* Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.
* Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
* Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following:
* A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
* A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location;
* A copy of your latest performance appraisal including your rating; and
* Any documentation from your agency that shows your current promotion potential if applicable.
* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
* Position title;
* Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
* Agency; and
* Beginning and ending dates of appointment.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Customer Service Representative
Technical support representative job in Sioux City, IA
Requisition ID: 909415 Store #: E02543 Ops - Cust Svc - General Sioux Position:Full-TimeTotal Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.
With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care.
Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
GENERAL FUNCTION
The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of Luxottica products and services and excellent customer service skills to address issues, provide support, offer information, and place orders to keep customers satisfied and retain business.
MAJOR DUTIES AND RESPONSIBILITIES
Answers incoming calls and processes orders.
Resolves customer complaints, troubleshoots issues to determine best path for resolution.
Correctly documents customer interactions and tracks call types.
Maintains support service levels and upholds Luxottica's Customer Service standards.
Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
Takes inbound phone calls for up-to 90% of assigned shift.
Performs all other duties as assigned.
BASIC QUALIFICATIONS
High school diploma
1+ year(s) of experience working in customer service, hospitality or call center environment
Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice
Strong verbal and written communication skills
Demonstrated listening and comprehension skills
A clear team player with strong interpersonal skills
Ability to maintain composure when dealing with difficult customer situations
Excellent time management skills - must be able to prioritize tasks efficiently
Strong PC skills including MS Office; Word and Excel
Ability to navigate information systems and internet
PREFERRED QUALIFICATIONS
Higher education degree
Previous experience using SAP
Previous experience in the optical industry, full knowledge of Luxottica's optical products and a strong command of the industry language
Bilingual Spanish or French
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Customer Service Representative - Sioux City, IA
Technical support representative job in Sioux City, IA
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service / Account Reps Needed ASAP!
Technical support representative job in Sioux City, IA
Freedom Marketing Solutions Inc. is an in-store marketing company that represents the leaders in home entertainment inside the largest retailers in the world. We are passionate about delivering quality and results. We value teamwork within our agency and strive for great partnerships across all platforms.
Customer Service Rep & Account Reps - IMMEDIATE START!
Professionals with customer service experience are wanted to fill our Account Representative position.
We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. Account Representatives will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable & comfortable working in a team environment with a focus on customer satisfaction and professional development.
Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty.
Job Description/Responsibilities:
Contribute to a positive & energetic environment
Maintain professional standards in marketing, sales & customer service
Customer interaction to promote products & services
Participate in daily training sessions & campaign meetings
New account acquisition & customer retention
Interact with customers daily to review current promotions, provide service quotes and sign on new accounts
Work strategically on a lead-based sale campaign
Qualifications
Job Requirements
College degree preferred or relevant work history
Desire to participate in professional development and take on new responsibilities
Self-motivated and comfortable working both independently and as part of a team
Customer service or customer relationship experience
Ability to perform at a high level in a fast paced environment
Reliable transportation is a required!
In the previous years we have been able to provide exceptional training for customer service, marketing, and sales management and we have expanded to multiple locations nationally. We continue to train within
our company to maintain the values and integrity that have allowed us to become one of the fastest growing outsourced providers for consultative customer sales in our market. We are currently hiring representatives
to work and expand our client's campaign in the Iowa area.
Additional Information
Position Benefits
Competitive Compensation- Weekly Pay
Merit Based Advancement
Exciting Bonuses & Incentive Plan
Company Events
Fun Work Environment
Customer Service Representative
Technical support representative job in Sioux City, IA
LoanMax- Customer Service Representative
Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place!
**We are currently hiring for our location at 1929 Hamilton Blvd, Sioux City, IA 51104**
Incentives:
Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays!
Weekly Pay
Health Benefits
Paid Holidays
Vacations
Retention Bonus
Paid Time Off
Paid On-site Training
Competitive Salaries
Requirements:
Must be at least 18 years old
Must be able to work full time
Have a high school degree or equivalent
Basic computer and data entry experience
Collections experience preferred
Criminal background check
Consumer credit check
Drug screen
Primary Responsibilities:
Provide superior customer service
Loan processing
Cash handling
Collection calls
How to Apply:
Apply via portal on website (please include your resume)
Notes:
Resumes must include employment history, employment dates, description of each position, and educational background.
**Hiring Manager will be calling from area code 404 (GA)- Please keep a look out for that area code.**
Our Background
LoanMax is one of America's most respected loan companies. We believe our customer service representatives are the heart of our business. We take pride in providing our customers with excellent service, and we have high expectations for our customer service representatives. We are looking for an individual who is motivated, honest, dependable, and seeking a career providing superior customer service.
Auto-ApplyVirtual Insurance Customer Service Representative- NO COLD CALLS / Work from Home
Technical support representative job in Sioux City, IA
Why Choose Meron Financial Agency?
Are you a top performer but not being paid like one? Or maybe you are paid well but sacrificing time with your loved ones? At Meron Financial Agency, we believe you shouldn't have to choose between financial success and personal freedom. We're a leading firm committed to empowering individuals and businesses to achieve their financial goals. With a client-centric approach, cutting-edge technology, and a supportive team environment, we offer the tools and opportunities you need to thrive.
We are looking for passionate, driven individuals who want to make a meaningful impact on people's lives as financial consultants.
Whether you're starting your career or looking for a new challenge, we provide the platform for you to succeed while enjoying work-life balance. If you're ready to step into a rewarding career, we'd love to have a conversation about how your skills can contribute to our team.
Qualifications:
Must reside in the US
Must be a US citizen or legal/permanent resident
Compensation Structure:
Commission-Only with no ceiling to your earning potential
Average agents earn $800 - $1,200 per policy starting out
Part-time agents can earn $50,000+ in the first year
Full-time agents have the potential to make $80,000 - $300,000+ in their first year
Agency Owners can generate system-driven income of $200K - $500K+ annually
Plus, with our streamlined lead generation system, there's NO COLD CALLING. You'll only be contacting individuals who have already requested information.
What Makes Us Different:
No Cold Calling - We Provide the Leads
Agency Ownership Program
Leadership Development
Fully-Expense Paid Trips
Work-Life Balance
One-on-One Mentorship
Cutting-Edge Technology
Partnerships with 60+ A+ Rated Insurance Companies (Foresters, Mutual of Omaha, Transamerica, Americo, and more)
Bonuses (Producer Bonus, Capital Bonus, and more)
Passive Income Opportunities
Relationships Matter - People Come First
Ready for your next career move?
IT Support Technician
Technical support representative job in Sioux Center, IA
Job Title: IT Support Technician II
Department: Information Technology
Job Type:Full Time, On Site
Travel: Local Travel Between Sites
The IT Support Technician II (ITST) is responsible for installing, maintaining, and troubleshooting computer hardware, software, and network systems while providing excellent customer service to end-users under minimal supervision. This role is crucial in ensuring the company's technology infrastructure runs smoothly, supporting overall business operations and productivity.
Essential Job Functions
Performs overall information systems planning, implementation, and administration in a variety of IT functional areas
Install, maintain, and repair computer-related equipment, including laptops, desktops, phones, tablets, printers, and network devices
Collaborates with end users to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks
Manage and maintain technology inventory
Analyzes business needs and contributes to the selection of IT hardware and software to support internal business processes
Implement and monitor security measures
Set up, manage, and audit user accounts and permissions
Perform regular system updates and maintenance
Assist in technology disposal and data security
Collaborate with the IT team on projects and improvements
Other duties as assigned
Required Qualifications
Associate's degree in Information Technology, Computer Science, or related field (equivalent experience)
3+ years of relevant experience in IT technical support
Proficiency in computer hardware, software, and networking systems
Excellent problem-solving and analytical skills
Excellent communication and customer service abilities
Knowledge of IT security best practices
Preferred Qualifications
Bachelors Degree in Information Technology, Computer Science, or related field
Experience in agricultural or egg industry-specific software
Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP)
Familiarity with mobile device management and VoIP systems
Work Environment
This position is primarily office-based but involves occasional work in non-office environments such as production areas. The role may require physical adaptability, including crawling in confined spaces or working at heights. There is potential exposure to noise, necessitating the use of protective equipment like hairnets and safety glasses. While the job involves extended periods of sitting and computer use, it also includes occasional lifting of equipment and supplies. The position may demand flexibility with work hours, potentially involving irregular schedules or on-call duties for emergency support. Additionally, occasional travel to other locations may be required.
About Us:
Versova is one of the largest egg producers in the United States, bringing together family-owned farms in Iowa, Ohio, Washington, Oregon, Idaho, Utah, and Colorado. With over six decades of industry experience, our team of more than 2,000 employees is dedicated to exceptional flock care, environmental stewardship, and producing safe, high-quality eggs. More than just a workplace, Versova is a team built on shared values, working together to enrich our communities and uphold the highest ethical standards.
As a family of companies and a company of families, we are guided by a strong set of Core Values: Recognition, Initiative, Safety & Security, Service, Community, Respect, Integrity, Ownership, and Excellence. These values drive our commitment to responsible employment, sustainability, and industry innovation. When you join Versova, you become part of something bigger - working together to lead the future of egg production with integrity and excellence.
Benefits:
Regular performance reviews
Health insurance
Dental insurance
Vision insurance
HSA with company match
Paid time Off
Paid Holidays
401K with company match
Tuition Reimbursement
Employee Assistance Program
Posting Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Disclosure
This job description is not exhaustive, as employees may perform additional related duties as needed. Employment is based on an 'at-will' basis. Employment is contingent upon the successful completion of a background check, as applicable to the role and in compliance with local, state, and federal laws.
Customer Service Representative
Technical support representative job in Remsen, IA
A Customer Service Representative is responsible for providing exceptional customer service regarding daily banking transactions such that customer's banking needs are met, and expectations are exceeded. CSR will assist customers with inquiries and problem resolutions in accordance with Iowa State Bank's policies, standards and regulations. Every transaction should be viewed as an opportunity for new business development by making the customer aware of any product or service that may be of benefit to them. In addition to one-on-one contact, customer referrals will be made on an on-going basis as an integral part of the sales process, enabling Iowa State Bank to further develop relationship banking.
Requirements
Handle customer transactions including but not limited to account deposits, withdrawals, loan payments, cashing checks, check deposit hold, cash advances, stop payments, gift cards, and issue Cashier's Checks.
Buy and sell money to other tellers and vault
Balance drawers daily and vault money as needed with no errors
Complete regulatory reporting forms as needed
Answers telephone calls to assist customers with questions or requests and/or transfer calls to appropriate personnel
Prepare statements for mailing to customers
Perform teller duties within the Drive-Up Window and participate in the late-night rotation schedule.
May be asked to travel to other branch locations to assist in teller duties as needed to ensure adequate coverage.
Accepts other responsibilities as assigned to help embrace ISB's values
Other Duties
Will have extensive contact with the public and conduct relationships in a manner that will enhance the overall professional image and marketing efforts of the agency and bank.
Participate in outside civic activities that enhance the agency, bank and personal growth.
To perform the job successfully, the following competencies should be demonstrated:
Customer Service - respond to both internal and external clients by taking ownership of customer issues and placing priority on client follow-up in a timely and courteous way.
Communication - must be able to communicate thoughts clearly, both orally and written. Must be able to communicate effectively with co-workers and clients. Listens and gets clarification.
Initiative and Independence - seeks out new tasks and opportunities to expand abilities and solve problems. Ask for and offers help when needed. Demonstrates enthusiasm, independence and persistence to solve problems.
Time management - completes work and training according to established timelines. Able to prioritize to make best use of time for high priority tasks.
Adaptability - Flexible and open to change; sees it as an opportunity.
Technology systems - Must understand the day-to-day processes for systems as they apply to the job.
Teamwork - Exhibits objectivity and openness to other's views. Gives and welcomes feedback. Contributes to a positive team spirit. Supports everyone's efforts to succeed. Can be depended on to complete assigned tasks in an accurate and timely manner.
Professionalism - is punctual in reporting for work. Reports hours worked and time off using current payroll system. Projects a professional image in dress, manner, communication and focus.
Organizational Support - Follows policies and Procedures. Completes required training in advance of deadlines. Attends staff and training sessions as required. Supports organization's goals and values. Respects diversity.
Safety and Security - Follows opening and closing procedures as detailed in the Security program. Follows bank procedures for safety of bank, co-workers, and clients.
Salary Description $16-19/ hr. depending on experience
Information Technology Specialist I
Technical support representative job in Sioux City, IA
Full-time Description
We are excited to announce an opening for a dedicated Information Technology Specialist I to join our dynamic technology team. If you are passionate about technology and eager to develop your IT skills in a supportive environment, we look forward to your application! This position is located in our Sioux City office.
Job Purpose
The IT Specialist I is a member of our IT Service Desk working in our office and will be responsible for providing remote and on-site support of client's computers, servers, and network infrastructure. The IT Specialist will work to support and assist our clients' users and various IT systems and devices. As a member of our Service Desk team, they will provide a high-level of customer service in their daily interactions with customers through verbal, written, and in-person communication. They will respond to any and all inbound client service requests in a timely and professional manner.
Compensation, Benefits & Perks
Base Pay: $40,000 - $50,000/ year
Consistent Monday-Friday, 8a-5p schedule with occasional on-call
Medical, Dental, & Vision Insurance Options
401K with Company Match
9 Paid Holidays plus 2 weeks of PTO upon hire
Opportunities for Continued Education
Support of a Well Established & Trusted Company
Job Tasks
Log and process service requests from customers via telephone and online ticketing system.
Diagnose, troubleshoot, and resolve basic issues with client computers, servers, devices, peripherals, and networking equipment - both remotely (from the Sioux Falls office) and on-site at client's facilities.
Install and configure hardware components and software applications.
Perform routine hardware and software maintenance on client computers, servers, and network infrastructure.
Ensure that customer needs are being met through timely follow-through and provide a high-quality of customer experience through a professional demeanor.
Ensure accurate and timely reporting and documentation of services and time spent servicing customers.
Collaborate with other team members to help identify, develop, and document processes, procedures, and work instructions.
Desired Traits
1 year+ of end-user support experience in a technology related field, providing support of client's hardware, software, workstations, servers, and network infrastructure.
Knowledge and experience supporting Microsoft Windows operating systems, Microsoft Office Suite & Microsoft 365, computer hardware components.
Familiarity with networking protocols and technologies such as switches, routers, firewalls, and wireless access points.
Experience working with ticket management and remote monitoring and management tools.
Strong collaboration skills and the ability to work closely with team members on projects, problem-solving, and day-to-day operations.
Self-motivated and able to operate independently, while balancing multiple projects, priorities, and meeting client deadlines.
Strong written and verbal communication skills, and the ability to interact, instruct, and support end-users with varying levels of technical experience.
Training
Orientation will be provided by upon hire. On-going professional training (in-house, webinars and applicable off-site 3rd party training / technology conferences) will be provided by Catalyst IT. Catalyst IT does request you to provide self-directed training through reading, research, webinars and any other applicable media.
Requirements
Pre-Employment Background Check
Active Drivers License with auto insurance coverage or the ability to obtain insurance coverage
Areas of knowledge should include computer technical support, Microsoft workstation environments including Windows 7, 8, 10 and Office applications, Microsoft server environments (Active Directory, Terminal Services), Cloud experience - Office 365, Email - Office 365, Google, Email server environments, Networking (including routers, firewalls, VPNs, wireless), Anti-virus, Anti-SPAM and Anti-Spyware, Backup Solutions, Virtual Machine environments (VMWare)
Salary Description $40,000 - $50,000/ YR
Apprentice Electrician Tech College Intern - National Travel
Technical support representative job in Sioux Center, IA
Meet the team that brings our projects to life. From logistics to electrical work, everyone in the field plays a critical role in building, powering, and delivering success on a jobsite. Our logistics professionals keep construction moving by ensuring a steady flow of inventory. They bring attention to detail and strong organizational skills as they procure tools and materials for our electricians. Apprentice electricians are the powerhouses behind our most dynamic projects, while summer interns and new graduates kick off their careers as industrial electrical professionals. These team members work closely with our journeyman electricians-seasoned experts who lead and mentor crews while completing complex projects.
Our journeyman electricians partner with field foremen and site superintendents, who coordinate work, manage risks, and keep projects on track through planning, motivation, and communication. Our I&E, service, and maintenance teams ensure project performance by installing, testing, troubleshooting, and calibrating equipment. Across roles, we all champion safety-empowering employees to lead as safety shareholders, uphold zero-injury expectations, and care for our crews, company, and families.
Apprentice Electrician Interns Responsibilities
* Measure, cut, and bend conduit using a tape measure and appropriate power/hand tools
* Operate power tools such as drills, saws, pullers, tuggers, etc.
* Install conductors in race way and cable tray using manual and power equipment
* Assist in lifting, positioning, and fastening objects, such as wiring, conduit, and motors
* Perform minor repairs, such as replacing fuses, light sockets, bulbs, and switches
* Disassemble defective electrical equipment, such as motors, using appropriate power/hand tools
* Load, transport, unload, and furnish Journeyman and Foreman Electricians with materials, equipment, tools, and supplies
* Use ladders, scaffolding, scissor and boom lifts
* Perform housekeeping duties, as required
* Other duties as assigned by field leaders
Qualifications
Education & Experience: Candidates must be currently enrolled in the electrical technology, electrical construction or instrumentation AS program.
Location/Travel: This position will require 100% travel to assigned worksites across the United States. Applicants must have reliable transportation and a valid driver's license. Per diem and mileage stipends applicable per company policy.
Work Schedule: Start times, break times and work hours vary per site and stage of our projects. Our employees work more than 40 hours per week but no more than 60, as part of our commitment to safety. Due to the type of construction, weekend work maybe required on occasion.
Work Environment: While performing the duties of this job, this role is often exposed to high/precarious places, risk of electrical shock, and all outside weather conditions. This role is expected to climb and work at heights and in confined spaces. The noise level in the work environment is usually moderate. Due to the nature of our work and our client base, this role may involve tasks in an environment exposed to dust. Candidates should be comfortable working in these conditions and complying with safety standards to protect their well-being.
Benefits of Working at Interstates:
* Per Diem/Travel Pay or FAVR Program Benefits (as applicable)
* Family & safety culture - a team that cares about you as a whole person, not just what you do at work
* Company Sponsored Holiday Events, Team Celebrations, and Community Outreach Volunteer Time
* Company Issued Cordless Milwaukee Tool Kit
* Double Pay for Sunday Work
Customer Service Representative/Pizza Maker
Technical support representative job in Le Mars, IA
Job Description
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
Qualifications
JOB REQUIREMENTS
You must be 15 years of age or older.
General job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Additional Information
WORK CONDITIONS
Exposure to:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
Additional Information
PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations.
Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
IT Intern
Technical support representative job in Sioux Center, IA
Job Function:
The IT Technician Intern assists in developing new software, maintaining existing systems or providing technical support to employees and customers.
Essential Job Functions:
The IT Technician Intern will provide support for a variety of technology solutions.
Provide exceptional customer service while responding to phone, email, and online requests for technical support.
Clearly identify, document, and find solutions for technical PC issues, product problems, and software infrastructure
Troubleshoot and resolve PC incidents.
Support computer software integration by diagnosing and troubleshooting common problems.
Support current project and daily tasks related to support offerings, software and hardware upgrades, and new user set up.
Track and monitor all support cases to ensure timely resolution and follow-up.
Provide hardware and software technical support through remote communication.
Ability to convey technical information to non-technical users in a clear and understandable manner.
Perform additional duties as required.
Competencies:
Familiarity with PC hardware and Microsoft software
Ability to show initiative to identify and solve interesting technical problems and share the results with the wider organization.
Excellent analysis and debugging skill.
Experience in IT or a technology-related environment, which can include internship, part time, or academic/work-study experience.
Works independently with the ability to multi-task while having excellent attention to detail.
A creative thinker with excellent interpersonal, communication, analytic, and problem-solving skills
Must have an eager drive to learn, adapt, be accountable, and grow into the role.
Qualifications:
Working towards a college degree in Computer Science or Information Management.
Work Requirements:
This position is based in a fast-paced office setting. Equipment utilized will be computer, phone, fax, copy machine and other standard office equipment. Typical office hours are Monday to Friday 8 to 5.
While performing job functions the employee will be required to talk and hear most of the time. The employee will spend frequent intervals moving and sitting, while also needing to reach, bend, twist, crawl, crouch, stoop or kneel. The employee will need to be able to lift up to 25 pounds occasionally and 15 pounds frequently. The physicality of this job is low.
*FCS job descriptions are a representation of a job requirements knowledge, skills, and abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Auto-ApplyLoan Support Representative
Technical support representative job in Ida Grove, IA
As a member of the UBI team, this position provides clerical support of loan credits to loan officers and managers. Assisting with all aspects of loan compiling, data entry, and loan verification, specifically with Ag and Commercial loans, to ensure orderly processing and maintenance of all loan documents according to established procedure. Receiving and processing loan advances, payments, and pay-offs. Providing customers with the appropriate loan documentation. Answers customer questions, phone calls, and performs essential teller duties as needed, while maintain exceptional customer service. Selling and promoting all bank services in such a way as to enhance the bank's image within the community.
EDUCATION/TRAINING/EXPERIENCE:
High school diploma or general education degree (GED) and 3 - 5 years related experience and/or training; or equivalent combination of education, training, and experience.
LANGUAGE SKILLS:
Strong reading, writing, and verbal skills to effectively follow written and oral instructions, respond to questions, and compose moderately complex reports.
MATHEMATICAL SKILLS:
Count, add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as interest, percentages, loan payments and loan pay-offs.
REASONING ABILITY:
Comprehend and understand bank operations, policies (manuals), and procedures.
Recognize and reconcile problems following established guidelines.
Independent judgement to recognize and maintain confidential information.
Interpret and apply loan policy requirements.
OTHER SKILLS:
Organizational skills to assist loan officers service loan accounts and prioritize workload to maximize efficiency and accuracy.
Interpersonal skills to deal effectively with customers in a friendly, courteous manner.
Understanding of computer related operations.
Computer skills in word processing, spreadsheet and database software to generate correspondence and reports.
Analytical skills to analyze loan documentation and apply quality control standards and loan documentation requirements.
Telephone skills to handle telephone calls in a professional manner.
Understanding of debits, credits, and general teller duties to serve as back-up teller.
Basic Ag business and production knowledge.
Familiarity with standard office equipment such as calculators, typewriters, copy machines and fax machines.
CERTIFICATES, LICENSES, REGISTRATIONS:
None required.
SCHEDULE:
Monday - Friday: 8:00am - 5:00pm
*MUST HAVE SATISFACTORY BACKGROUND CHECK INCLUDING CREDIT HISTORY*