Technical support representative jobs in South Dakota - 562 jobs

Job Title: Level 1 IT helpdesk agent Skills: Troubleshooting, IT helpdesk Experience: 1+ Years Onsite role and Full time We at Coforge are hiring Level 1 IT helpdesk agent with the following skillset: Provide Level 1/2 support to the client. Identify issues and escalate issues when necessary. Resolve end-user incidents and process requests upon first contact via Phone, Email and Chat Escalate user issues to appropriate resources when necessary. Perform software, hardware and basic network troubleshooting. Clearly document user issues and troubleshooting steps. Maintain technical documentation. Perform other duties as assigned.

We are seeking dedicated individuals to provide Desktop Support. The primary responsibilities include deploying single sign-on badges and new systems, as well as refreshing computers to align with new application requirements. This role also involves workstation refreshes. *Key Responsibilities:* * Deploy single sign-on badges and new systems. * Refresh computers to meet new application recommendations. * Perform workstation refreshes. * Provide on-site support in Sioux Falls and travel to other locations as needed. *Requirements:* * Ability to be on-site in Sioux Falls. * Willingness to travel to other locations as required. *Additional Skills and Qualifications* Troubleshooting problem areas in a timely and accurate fashion, and providing end user training. *Experience Level* Entry Level *Job Type & Location*This is a Contract position based out of Sioux Falls, SD. *Pay and Benefits*The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Sioux Falls,SD. *Application Deadline*This position is anticipated to close on Jan 22, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Qualifications: Four-year electronics, mechanical, or manufacturing engineering degree, related major or established relative work experience preferred Experience with customer relationships a plus Strong troubleshooting and debugging skills to resolve complex technical challenges. Ability to interpret customer technical drawings Excellent customer service skills to build strong relationships and ensure customer satisfaction. Experience in Lean concepts Familiar with standard desktop applications and a basic understanding of ERP systems Good technical writing and verbal communication skills. Fluent in English, both written and verbal. Physical Requirements: Lift and carry up to 45 pounds. Distinguish and identify colors Ability to work with odors Ability to work with minimum supervision. Ability to interact with a variety of personnel in a positive and professional manner. Wear all proper protective equipment as required in work area in accordance with Safety Policy and OSHA standards. Essential Duties and Responsibilities Guide customers through the process of implementing and deploying new products Review customer change orders to implement in a timely and controlled manner Investigate and resolve customer requests and issues in support of the daily manufacturing efforts by attending customer calls or visits. Participate in design for manufacturability review (DFM) of new and existing products in support of continuous process improvements and customer service. Support document control and assembly writer teams with BOM review and guidance based on customer need. Work closely with production and process engineering teams to implement customer change requests, manage proto builds, and assist with other customer requests Assist with component review and analysis Assist with training technical staff and production personnel on customer requirements and changes Additional Duties and Responsibilities Participate in 5S, Kaizen, safety and health program, special projects, serve on various committees and work with other teams as necessary to complete assignments. Perform all other duties as assigned. Contacts: Frequent external and internal contact with vendors, customers and associates. Working Conditions: General office and production environment. Travel: Minimal travel required. Less than 10% Accountability: The Customer Project Engineer is accountable for possessing and applying the necessary technical and system knowledge to manage customer expectations and stay informed on new developments. The Customer Project Engineer must maintain a professional attitude. Manages time effectively to focus efforts on top priorities of the job and is accountable for practicing and promoting safe working habits in compliance with company policies/procedures. Supervision: No direct supervisory responsibilities. Support and provide high quality service to internal and external customers.

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $85,600.00 - $141,200.00 Target Openings 1 What Is the Opportunity? Be the Hero in Someone's Story When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most. As a Technical Specialist, you are responsible for handling complex, high-exposure claims. In this technical role, you will leverage your background in claims management, investigative techniques, coverage evaluation, and settlement negotiation to ensure timely, fair, and cost-effective resolution of claims. You will serve as a technical resource to customers and team members. As of the date of this posting, Travelers anticipates that this posting will remain open until 4/1/2026. What Will You Do? Independently manage a caseload of General Liability claims. Conduct thorough investigations, including policy review, liability, damages, and comply with applicable laws/regulations. Analyze and interpret insurance contracts, endorsements, and exclusions to determine applicability. Maintain detailed and accurate claim documentation and comply with internal protocols and regulatory requirements. Coordinate with internal teams, legal counsel, etc. Provide guidance and mentorship to Claim Reps and Claim Rep Trainees sharing knowledge and best practices to foster their development. What Will Our Ideal Candidate Have? * Bachelor's Degree. * Five years of experience in insurance claims, preferably General Liability claims. * Experience with claims management and software systems. * Strong understanding of insurance principles, terminology with the ability to understand and articulate policies. * Strong analytical and problem-solving skills. * Proven ability to handle complex claims and negotiate settlements. * Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants. What is a Must Have? * Two years bodily injury liability claim handling experience or comparable litigation claim experience. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

Veterans Engineering is seeking a dedicated and skilled Biomedical Technician/Equipment Support Specialist II to join our growing team in the Management Consulting industry. In this role, you will leverage your technical knowledge and hands-on experience to support biomedical equipment and systems across various healthcare environments. You will be responsible for the installation, maintenance, and repair of complex medical devices, ensuring they operate safely and efficiently to improve patient care. Our ideal candidate is an innovative problem solver with a strong understanding of biomedical technology, capable of working both independently and collaboratively within a team. You will play a crucial role in training healthcare staff on the proper use of equipment while maintaining compliance with FDA regulations and industry standards. As part of our commitment to supporting veterans and their families, we value diversity and inclusivity within our workforce, and we encourage candidates with a military background to apply. This position offers competitive compensation, benefits, and opportunities for growth within our expanding organization. Responsibilities Install, calibrate, and maintain biomedical equipment to ensure optimal performance. Perform routine inspections, diagnostics, and preventive maintenance on a variety of medical devices. Troubleshoot and repair equipment failures, documenting issues and resolutions for compliance purposes. Provide technical support to healthcare staff, offering training and guidance on proper equipment usage. Ensure all biomedical equipment meets safety standards and regulations set by the FDA and other governing bodies. Maintain accurate records of maintenance activities and service reports in adherence to healthcare facility quality assurance measures. Collaborate with cross-functional teams to implement new technologies and improve equipment performance across the organization. Requirements A two-year associate degree or higher in an applied science or equivalent military training. Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of test equipment. Ability to read, analyze, and interpret technical literature, schematics, and drawings. A minimum of 3 years of hospital or healthcare experience performing medical equipment maintenance. Travel Requirements Travel to client locations is required for this position and may vary based on project needs. EEO Statement Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws. We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements. Sponsorship is not available.

Requirements Required Education and Experience A minimum of an Associate's Degree in an IT computer related field with 1+ years of experience. Knowledge of business computer hardware Experience with operating systems including Windows OS, Linux, Mac OS X, IOS, Android Application support experience Working knowledge of IT diagnostic utilities Ability to set goals and meet objectives Adherence to quality problem resolution, done right the first time Good written and oral communication skills Strong interpersonal skills, with a focus on rapport-building, listening, and questioning skills Strong documentation skills of processes and procedures Additional Eligibility Qualifications Ability to conduct research into a wide range of IT issues Ability to absorb and retain information and new technology quickly Ability to present ideas in user-friendly language Highly self-motivated and directed Keen attention to detail Ability to listen and adhere to directions Analytical and problem-solving abilities Ability to effectively prioritize and execute tasks in a high-pressure environment Customer service orientation Experience working in a team-oriented, collaborative environment Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

$36.85-$47.64. Please note that the pay range information is a general guideline only. The pay offered to a selected candidate will be determined based on factors such the scope and responsibilities of the position, qualifications of the selected candidate, business considerations, internal equity, and external market pay for comparable jobs. About the Role: A Technical Specialist is sought to join Fermilab's Long-Baseline Neutrino Facility (LBNF) and Deep Underground Neutrino Experiment (DUNE) Project team in Lead, South Dakota. The LBNF/DUNE Project is hosted by Fermilab in Batavia, IL, with participation from universities and laboratories from around the world. The project includes the construction of a beamline and near detector at Fermilab and a large underground detector at the Sanford Underground Research Facility (SURF) in Lead, South Dakota. Over the next several years, LBNF/DUNE will design and construct one of the largest proposed neutrino experiments in the world. Under general direction and based on academic training, extensive expertise, and/or experience in a laboratory technical function, the Technical Specialist provides complex technical support for the Far Detector and Cryogenics subproject of LBNF/DUNE. The role includes evaluating and implementing new technologies, coordinating technical operations, and leading technical teams in support of detector installation and operation activities. What your day-to-day as a Technical Specialist at Fermilab will look like: Work one mile underground on a rotating shift schedule (12 hour days with 10 days on and 10 days off, rotating days to nights every two months) A shift differential is paid for second shift. Perform tasks at elevation using scissor lifts and other access equipment. Coordinate and execute the movement of detector components within the cleanroom and cryostat using cranes, hoists, trolleys, winches, and related tools. Support installation of infrastructure for both FD1 and FD2 including network systems, detector safety systems, electronics racks, cabling, and communication systems. Participate in the cabling and electronics testing of all detector components, including testing in cold boxes and in-cryostat systems. Maintain and install mechanical infrastructure such as cable trays and flooring systems. Operate material handling equipment including forklifts, pallet jacks, scissor lifts, and detector-specific systems for large component movement. Lead or coordinate design, fabrication, testing, calibration, and maintenance of highly complex equipment and systems. Generate or contribute to Hazard Analyses for applicable tasks. Write and update best practice procedures, contribute to technical documentation, and participate in the preparation of project technical notes and traveler documents. Assist in selecting plans, layouts, designs, and cost estimates for technical project execution. Procure technical parts and equipment, coordinate with vendors, conduct on-site visits, and manage deliveries and supply logistics. Enforce safety rules and create a safe working environment for team members. Supervise, train, and mentor assigned technicians. Set goals, assign tasks, and contribute to performance evaluations. Process and ship chemical and radioactive waste in compliance with laboratory policies. Support engineering design and implementation efforts across project tasks. Analyze results and contribute insights to ongoing technical development within area of assignment. Perform other duties as assigned. Abide by and is responsible for performing all duties in accordance with environmental, health, and safety regulations, and Laboratory policies, procedures, and practices. Skills and Attributes for Success: HS diploma (or technical certificate or equivalent) with 12+ years of experience in a relevant mechanical or technical function. Proven supervisory experience related to scientific or engineering projects. Advanced and specialized knowledge in electrical, mechanical, and/or ES&H technologies. Strong problem-solving skills and ability to coordinate technical teams. May be required to legally operate a government vehicle. Work Arrangement: Onsite - This is an onsite role based full-time at the SURF site in Lead, South Dakota. Benefits/Perks: Fermilab offers a competitive and comprehensive benefits program, including: • Medical, Dental, Vision, and Flexible Spending Accounts • Paid time off • Life insurance • Short and Long-term disability insurance • Retirement benefits Why Fermilab: Fermilab is America's premier laboratory for particle physics and accelerator research, funded by the U.S. Department of Energy. We support discovery science experiments in Illinois and locations around the world, including deep underground mines in South Dakota and Canada, mountaintops in Arizona and Chile, CERN in Europe and the South Pole. Drug-Free Workplace & Pre-Employment Screening Fermilab is dedicated to fostering a safe, productive, and drug-free work environment. As part of the hiring process, candidates must successfully complete a background check and drug screening. Employment is contingent upon the successful completion of these screenings. Equal Opportunity Statement Fermilab is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. REAL-ID Requirement for access to Fermilab Campus Fermilab requires all members of the public to produce a REAL-ID, or equivalent, to access the Fermilab Campus for interviews or career events. A list of acceptable forms of ID can be found here: ******************************************************************************* If a candidate is selected for an interview but does not possess any of the equivalent documents, we may schedule a virtual interview. What To Expect Next: We'll be in touch! If your qualifications are in alignment with the position requirements, one of our recruiters will be reaching out to schedule a phone interview to learn more about your career interests and goals. In the meantime, we encourage you to check us out on Facebook, X, Instagram, LinkedIn, or our About Us page.

Job Description Provide IT Infrastructure support to plant employees and resources. Gather client and problem information, troubleshoot and resolve when possible, or escalate quickly and accurately when appropriate. . Responsibilities: Provide operational support and maximum uptime for plant related WINTEL & LINUX client Desktops, Handheld, Laptops, Process PC's, NetPC's, and Servers (File/Print, Process, SQL, WTS) including associated OS(NT, W2K, XP, VISTA. WIN7) and software . Assist with large project to reset all IT devised IP Address. Printer support for Laserjet and Label (Zebra, Datamax, Other) printers, Make use of technical skills, knowledge database to resolve problems and escalate problems appropriately . Assist in the creation/maintenance of documentation. Assists end users in resolving hardware and software issues by fielding telephone calls, email communication, help desk tickets, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Applicant must have experience supporting Outlook, Windows, Word, Excel and other desktop applications. Works under immediate supervision. $22-$28/HR Powered by JazzHR Wsfd86y0Cn

JOB TITLE: Desktop Technician III CAYUSE COMPANY: Cayuse Native Hawaiian Veterans LOCATION Flandreau, SD SALARY: $27.88 - $29.00 EMPLOYEE TYPE: Full-Time Hourly Non-Exempt TRAVEL Yes-less than 5% RELOCATION No The Work The Desktop Technician III will provide on-site Tier II desktop and user support services on a shift-work basis. In this role, you will perform administration for Windows and ChromeOS-based systems within your area of responsibility, and support specialized software such as ESRI ArcGIS, Autodesk AutoCAD, and software unique to the client's needs. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables. Responsibilities Perform system administration for specific operating systems within the assigned area of responsibility, including specialized software such as ESRI ArcGIS, Autodesk AutoCAD, and software unique to Indian Affairs and Indian Education. Providing technical and user support, with a strong focus on the customer experience. Reset passwords and manage user and device objects within Active Directory Apply patches, upgrades, and enhancements as they are approved by the customer. Perform software installations and troubleshooting for software issues, working with software vendors when needed. Troubleshoot hardware issues and perform needed repairs and failed component replacements, working with hardware vendors when needed. Imaging and configuring computers to the customer's specifications and standards and deploying equipment to users. Perform network troubleshooting, patch network cables to appropriate jacks, patch panels, and switches, and cable management. Configure and connect devices to secure, manage networks, and the access protocols required for user connection and use. Configure and manage VoIP handsets and work with an appropriate team or vendor when there are system issues. Perform monitoring of all upgrades and enhancements Perform detail-oriented log reviews and troubleshooting. Act as a liaison with Tier III teams to resolve issues that may be out of the Tier II support scope. Mentor and support junior Desktop Technicians. Non-Essential Duties Other duties as assigned. Qualifications Here's What You Need A minimum of three years of related technical experience in supporting desktop computers, laptops, mobile devices, printers, scanners, local area networks, servers, and network switches. An Associate degree or higher is preferred, but education requirement can be offset by experience. Bonus points for industry certifications such as CompTIA A+, Network+, and Security+. Working knowledge of managing users and device objects within Active Directory. Ability to support Microsoft operating systems. Working knowledge of general office software such as Microsoft Office and the Microsoft 365 suites. The ability to perform software installations and to support specialized software unique to Indian Affairs and Indian Education (similar software or general business application support is acceptable). Ability to work with minimal guidance. Strong time management skills, and an ability to adhere to and meet designated SLA deadlines. Suitability to obtain Public Trust status through a detailed government background investigation. Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. Excellent verbal and written communication skills. Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. Must be self-motivated and able to work well independently as well as on a multi-functional team. Strong customer service and de-escalation skills. Ability to handle sensitive and confidential information appropriately. Shall have the requisite skills, expertise, and experience to perform the requirements of each task. Must be extremely detail-oriented and well organized. Ability to research and learn new software as the situation dictates. Our Commitment to you / overview of benefits Medical, Dental and Vision Insurance; Wellness Program Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) Short-Term and Long-Term Disability options Basic Life and AD&D Insurance (Company Provided) Voluntary Life and AD&D options 401(k) Retirement Savings Plan with matching after one year Paid Time Off Reports to: Project Manager Working Conditions Professional office environment, with the ability to work onsite. Traditional work schedule, Mon-Friday, core hours. Must be able to lift up to 75lbs. Must be able to stand, sit, walk, bend, lift, climb, and crawl. Must be physically and mentally able to perform duties extended periods of time. Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. Must be able to establish a productive and professional workspace. Must be able to sit for long periods of time looking at computer screen. May be asked to work a flexible schedule which may include holidays. May be asked to travel for business or professional development purposes. May be asked to work hours outside of normal business hours. Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law. Pay Range USD $27.88 - USD $29.00 /Hr.

JOB TITLE: Desktop Technician III CAYUSE COMPANY: Cayuse Native Hawaiian Veterans LOCATION Flandreau, SD SALARY: $27.88 - $29.00 EMPLOYEE TYPE: Full-Time Hourly Non-Exempt TRAVEL Yes-less than 5% RELOCATION No The Work The Desktop Technician III will provide on-site Tier II desktop and user support services on a shift-work basis. In this role, you will perform administration for Windows and ChromeOS-based systems within your area of responsibility, and support specialized software such as ESRI ArcGIS, Autodesk AutoCAD, and software unique to the client's needs. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables. Responsibilities Perform system administration for specific operating systems within the assigned area of responsibility, including specialized software such as ESRI ArcGIS, Autodesk AutoCAD, and software unique to Indian Affairs and Indian Education. Providing technical and user support, with a strong focus on the customer experience. Reset passwords and manage user and device objects within Active Directory Apply patches, upgrades, and enhancements as they are approved by the customer. Perform software installations and troubleshooting for software issues, working with software vendors when needed. Troubleshoot hardware issues and perform needed repairs and failed component replacements, working with hardware vendors when needed. Imaging and configuring computers to the customer's specifications and standards and deploying equipment to users. Perform network troubleshooting, patch network cables to appropriate jacks, patch panels, and switches, and cable management. Configure and connect devices to secure, manage networks, and the access protocols required for user connection and use. Configure and manage VoIP handsets and work with an appropriate team or vendor when there are system issues. Perform monitoring of all upgrades and enhancements Perform detail-oriented log reviews and troubleshooting. Act as a liaison with Tier III teams to resolve issues that may be out of the Tier II support scope. Mentor and support junior Desktop Technicians. Non-Essential Duties Other duties as assigned. Qualifications Here's What You Need A minimum of three years of related technical experience in supporting desktop computers, laptops, mobile devices, printers, scanners, local area networks, servers, and network switches. An Associate degree or higher is preferred, but education requirement can be offset by experience. Bonus points for industry certifications such as CompTIA A+, Network+, and Security+. Working knowledge of managing users and device objects within Active Directory. Ability to support Microsoft operating systems. Working knowledge of general office software such as Microsoft Office and the Microsoft 365 suites. The ability to perform software installations and to support specialized software unique to Indian Affairs and Indian Education (similar software or general business application support is acceptable). Ability to work with minimal guidance. Strong time management skills, and an ability to adhere to and meet designated SLA deadlines. Suitability to obtain Public Trust status through a detailed government background investigation. Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. Excellent verbal and written communication skills. Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. Must be self-motivated and able to work well independently as well as on a multi-functional team. Strong customer service and de-escalation skills. Ability to handle sensitive and confidential information appropriately. Shall have the requisite skills, expertise, and experience to perform the requirements of each task. Must be extremely detail-oriented and well organized. Ability to research and learn new software as the situation dictates. Our Commitment to you / overview of benefits Medical, Dental and Vision Insurance; Wellness Program Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) Short-Term and Long-Term Disability options Basic Life and AD&D Insurance (Company Provided) Voluntary Life and AD&D options 401(k) Retirement Savings Plan with matching after one year Paid Time Off Reports to: Project Manager Working Conditions Professional office environment, with the ability to work onsite. Traditional work schedule, Mon-Friday, core hours. Must be able to lift up to 75lbs. Must be able to stand, sit, walk, bend, lift, climb, and crawl. Must be physically and mentally able to perform duties extended periods of time. Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. Must be able to establish a productive and professional workspace. Must be able to sit for long periods of time looking at computer screen. May be asked to work a flexible schedule which may include holidays. May be asked to travel for business or professional development purposes. May be asked to work hours outside of normal business hours. Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law. Pay Range USD $27.88 - USD $29.00 /Hr.

At Goal Solutions we believe our employees are our greatest asset. We are an employee-focused company, committed to fostering a supportive and inclusive workplace where personal growth, work-life balance, and well-being are prioritized. We believe happy employees lead to happy customers, and we are looking for individuals who share our passion for delivering exceptional service while thriving in a positive environment. If these values resonate with you, we encourage you to apply for one of our Customer Service Representatives in Sioux Falls, SD. Full Time Shifts: Monday-Friday various shifts between 7am-7pm* *Mon - Fri 10:30am-7pm qualifies for 10% shift differential on ALL hours! Part Time Shift: ask for availability Starting Pay Range: $15-$18 + up to $450/month bonus Bilingual Pay Incentive: +$2/hour Enjoy our perks like: Free snacks in the office 14 paid holidays every year The best work culture you've ever known! Full timers also enjoy: 3-week vacation accrual 401(k) + company match up to 4% Medical, dental, and vision coverage Annual HSA contribution of $1,650 Life insurance, disability, and critical illness Tuition reimbursement program Paid Parental Leave $2,000 Vacation Incentive Plan after 3 years + $1,000 Sabbatical Day Community funds, wellness funds, and more : The Customer Service Representative role encompasses key responsibilities which may include answering inbound calls, making outbound calls, responding to emails, and performing administrative projects. Inbound calls primarily consist of borrowers inquiring about the servicing of their consumer loan account. Outbound calls primarily consist of returning voice mails and calling borrowers to inform or remind them of their repayment options. Ideal candidates will demonstrate strong attention to detail and the ability to adhere to various rules and regulations related to consumer loans across multiple clients. Administrative responsibilities primarily include procedural tasks such as recording and tracking documents, phone call or email follow-up and special fact gathering assignments as needed. Responsibilities: Perform responsibilities following standard operating procedures to meet or exceed documented service level goals Have a high degree of awareness and understanding of information security Answer inbound calls and reach first touch resolution on borrower questions or issues Make outbound calls to respond to customer voice mails, provide loan updates, and provide options or counseling to borrowers in need of repayment assistance Respond to customer emails and mail Record customer interactions, open/close activities in system of record Perform administrative functions such as document tracking and recording, payment tracking and recording, legal tracking and reporting, and ad-hoc projects as needed Follow and understand all compliance and operational guidelines to ensure major areas of responsibilities are completed to compliance guidelines and standards Essential Functions: Regular and punctual attendance Answer customer inquiries Adhere to policies and procedures Complaint resolution that aligns with Goal's core values Customer retention and relationship building Documentation and data entry Work Environment and Physical Demands: Ability to stand / sit for extended hours of time Ability to remain at workstation for long periods of time Ability to work in an environment with a moderate to loud noise level Heavy keyboard/mouse usage required with repetitive movements Basic Minimum Requirements: 2+ years call center customer service or retail customer service position Proficiency in Microsoft Outlook, Word, and Excel Workflow management experience Ability to follow documented Best Practices and Standard Operating Procedures Ability to communicate in a clear, concise, and professional manner Ability to prioritize, be organized, and manage time effectively to meet service level goals Bonus points if you have: Consumer finance or student loan experience An eagerness to learn and grow your leadership skills A drive to succeed, a sense of urgency, and a passion for your work An all-around team player attitude Learn more about our benefits by viewing our 2025 Employee Benefits Brochure. Goal Solutions, LLC (“Goal” or the “Company”) is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology, analytics, and industry expertise. Directly or through its subsidiaries, GSS Data Services, Launch Servicing (“Launch”) and Turnstile Capital Management (“TCM”), Goal provides primary servicing, asset management, collections management, direct collections, administration, and treasury services. Key markets we serve include residential solar, home improvement, student finance, and a growing number of personal loan providers. Currently Goal serves a variety of clients including hedge funds, traditional banks, ABS structures, insurance companies, investment banks, and colleges and universities with over $30B in assets under management. Goal will continue to grow the business both organically and through acquisitions. Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission, values, culture, and service to our community. Our company is headquartered in San Diego, CA and has been named “Best Places to Work” by the San Diego Business Journal since 2015. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Equal Employment Opportunity It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

At POET, it is our mission to be good stewards of the Earth by converting renewable resources to energy and other valuable goods as effectively as humanly possible. For over thirty-five years, our drive and passion to change the world has enabled us to become the largest producer and marketer of bioethanol and a leader in sustainable products in the world. CULTURE IS KING AT POET We're all on the same team. We always communicate. And we park our egos at the door. These aren't just slogans on our walls. It's the way we do things at POET. We provide an environment for team members to maintain a healthy work-life balance. It's the best way to optimize health, wellness, and productivity in a sustainable way. We work hard. We play hard. We have frequent team events, volunteer efforts, and we know how to celebrate wins! JOB SUMMARY & RESPONSIBILITIES In POET Information Technology (IT), we proactively deliver a high level of service to empower our business units to create more value for POET. We work closely as a team, in a fun, fast-paced, changing environment to plan, execute and support IT initiatives. We recognize our end users as partners and work together to provide innovative and current solutions. An IT Help Desk team member at POET provides first level technical support and guidance to users by responding to inquiries, troubleshooting and resolving problems for all software and hardware issues; printer support (Canon, HP and Dell); escalating and dispatching appropriate IT personnel as needed; communicate technical issues with team members to research and implement solutions; document inquiries and resolutions in the Help Desk trouble ticketing system; communicate all changes to appropriate IT management; keeps skills in relevant technologies up to date and takes steps to constantly improve those skills. This is an on-site role located in Sioux Falls, SD. Responsibilities include: Adhere to all security practices and procedures to safeguard company resources. Provide a high level of service while supporting end users. Support includes laptops, desktops, cell phones, IP phones, and voicemail systems. Successfully troubleshoot issues both independently and in collaboration with all available resources. Work with technical support team members from external organizations to troubleshoot and repair hardware, software, and telecommunications systems. Manage internal requests for system issues or enhancements by prioritizing issues, communicating status to affected parties, and updating the Help Desk trouble ticketing system. The Help Desk trouble ticketing system is utilized to track user issues and provide IT with metrics to track user satisfaction. Provide routine and emergency support to team members in-person, over the telephone, and/or through remote support systems. Travel to remote sites as necessary to support operations. Assist other IT personnel in the completion of projects as assigned by the appropriate supervisor, manager, or the IT Director. Communicate frequently with end users as well as other support teams. Foster a culture of safe behavior and environmental compliance at all times. Maintain a team environment at all times and champion POET in the community. Since we're all about teamwork and getting the job done, your skills may be put to a lot of other uses! QUALIFICATIONS & SKILLS Associates degree in a technical field or equivalent experience. 1 - 3 years of experience supporting the following competencies: Working knowledge of Windows based computer systems, computer hardware and software applications; local area networks. Specific knowledge and experience with Windows Operating system based PCs and laptops; Familiarity with TCP/IP protocols, phone and network servers as well as other related hardware. Troubleshoot PC, Printer and non-application support software problems until resolution is achieved. Ability to troubleshoot hardware and software problems Install and upgrade hardware and desktop software. Knowledge of the basics of Microsoft Office Suite and the ability of learning new programs. A SUCCESSFUL CANDIDATE WILL HAVE High level of personal integrity Interpersonal skills - ability to effectively interact with individuals at all levels within/outside the organization Demonstrated problem-solving and critical thinking skills Ability to embrace and promote change Ability to work in a team environment WORK ENVIRONMENT This position operates in an office environment, working at a personal computer where you may sit or stand. Most of our Sioux Falls office workspace consists of an open-concept design intended to promote open communication and collaboration. GROWTH & DEVELOPMENT OPPORTUNITIES At POET, we encourage internal development and growth by allowing team members to carve their own path to success. Leaders support team members with the necessary resources to develop their skills, achieve goals, and create the most value. We believe in developing our team members to their highest potential and recognizing contributions that add value to the organization. Each new team member's position and compensation are carefully determined by considering their unique qualifications and skillset. BENEFITS For eligible team members Comprehensive benefits package: Individual and family plans for health, dental, & vision insurance, including a generous employer Health Savings Account contribution Quarterly Profit-Sharing Bonuses and Bi-Annual Incentive Bonuses Competitive pay, including shift premium pay for qualifying positions 401K with company match Paid time off and paid holidays - 40 hours available on day ONE! Paid Parental Leave Tuition reimbursement Attractive Relocation Assistance and Bonus Programs for qualifying positions and/or locations OTHER PERKS For eligible team members A multifaceted wellness program encompassing the whole person - mentally, physically, and spiritually Onsite fitness centers or fitness reimbursements Safety and cold weather gear reimbursements Discounted home and auto insurance POET is an Equal Opportunity Employer committed to maintaining a workplace free from discrimination and harassment. Employment decisions are based on qualifications, abilities, merit, and other legitimate business factors, without regard to any legally protected characteristic. This policy applies to all aspects of employment, including recruitment, hiring, compensation, benefits, working conditions, promotion, and termination.

As the IT Technical Support Agent you will be responsible for: In this role you will have responsibility for supporting key infrastructure functions, including working closely with users, troubleshooting hardware and software at the desktop, participating in troubleshooting calls or meetings, and providing on site assistance for end users with level 2 Infrastructure issues, and assisting our end users with level 1 and level 2 Infrastructure issues. This role will be a technical position that will require good analytical and communication skills. Position Location: This role will be on-site at our Larson HQ in Brookings, SD Primary Responsibilities: * Resolve IT service desk tickets/issues in a timely matter including documenting and creating knowledge articles * Provide support at the desktop, troubleshooting, installing hardware and mobile devices both in person and to our remote users * Assist with IT desktop deployments and image improvements * Support our Manufacturing IT related hardware, including handhelds, barcode readers, printers and scanners * Work closely with our Managed Services team on Windows 11 operating system devices in diagnosing issues * Provide resolution of issues typically received in our IT ticketing system, including triaging issues, and if needed, escalating to other technical resources to solve * Installation and wiring of computer and networking equipment. * Publish knowledge base articles for users to provide self-service support, as well as for training and reference by other IT members * Ability to work with IT vendors as needed, to solve problems

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Description Dynamic Business Solutions is a Sioux Falls based IT consulting firm providing managed IT support services and custom application development to clients across a number of industries. About Us: At DBS, we specialize in providing comprehensive IT solutions, cybersecurity protection and remediation and proactive managed services that help businesses optimize their technology infrastructure and achieve their operational goals. Our team is dedicated to delivering exceptional service, innovative solutions, and developing long-term partnerships with our clients. Job Summary: We are seeking a customer-focused IT Help Desk Support individual. This position will be responsible for providing technical assistance to our customers including user management, system administration duties and Microsoft cloud services and accounts. This role requires excellent problem-solving skills and the ability to provide both remote and on-site assistance as necessary. Key Responsibilities: Technical Support: Provide first-line technical support to end-users for hardware, software, and network issues, ensuring timely resolution. Incident Management: Log, track, and manage incidents and service requests submitted by the users. Troubleshooting: Diagnose and resolve technical issues related to computers, printers, peripheral devices, and software applications. User Assistance: Assist users with account setup, password resets, and access to applications and systems. System Maintenance: Perform routine maintenance tasks, such as software updates, system backups, and hardware upgrades. Documentation: Create and maintain documentation for IT procedures, solutions, and user guides. Escalation: Escalate complex issues to higher-level support or specialized teams when necessary. Collaboration: Work closely with other IT team members and departments to resolve technical issues and improve IT services. Qualifications: Education: Associate degree in Information Technology, Computer Science, or a related field preferred. Relevant certifications (e.g., CompTIA A+, ITIL) are a plus. Experience: 1-2 years of experience in IT help desk support. Technical Knowledge: Strong understanding of Windows operating systems, Microsoft Office Suite, and basic networking concepts. Communication Skills: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users. Customer Service: Strong customer service orientation with a focus on delivering high-quality support and user satisfaction. Problem-Solving: Proactive approach to diagnosing and resolving technical issues efficiently and effectively. Organizational Skills: Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously. Team Player: Ability to work effectively both independently and as part of a team. Adaptability: Flexibility to adapt to changing priorities and work in a fast-paced environment. Benefits: Competitive salary Health, dental, and vision insurance Retirement plan with company match Paid time off and holidays Professional development opportunities Supportive and collaborative work environment #hc207528

Dynamic Business Solutions is a Sioux Falls based IT consulting firm providing managed IT support services and custom application development to clients across a number of industries. About Us: At DBS, we specialize in providing comprehensive IT solutions, cybersecurity protection and remediation and proactive managed services that help businesses optimize their technology infrastructure and achieve their operational goals. Our team is dedicated to delivering exceptional service, innovative solutions, and developing long-term partnerships with our clients. Job Summary: We are seeking a customer-focused IT Help Desk Support individual. This position will be responsible for providing technical assistance to our customers including user management, system administration duties and Microsoft cloud services and accounts. This role requires excellent problem-solving skills and the ability to provide both remote and on-site assistance as necessary. Key Responsibilities: Technical Support: Provide first-line technical support to end-users for hardware, software, and network issues, ensuring timely resolution. Incident Management: Log, track, and manage incidents and service requests submitted by the users. Troubleshooting: Diagnose and resolve technical issues related to computers, printers, peripheral devices, and software applications. User Assistance: Assist users with account setup, password resets, and access to applications and systems. System Maintenance: Perform routine maintenance tasks, such as software updates, system backups, and hardware upgrades. Documentation: Create and maintain documentation for IT procedures, solutions, and user guides. Escalation: Escalate complex issues to higher-level support or specialized teams when necessary. Collaboration: Work closely with other IT team members and departments to resolve technical issues and improve IT services. Qualifications: Education: Associate degree in Information Technology, Computer Science, or a related field preferred. Relevant certifications (e.g., CompTIA A+, ITIL) are a plus. Experience: 1-2 years of experience in IT help desk support. Technical Knowledge: Strong understanding of Windows operating systems, Microsoft Office Suite, and basic networking concepts. Communication Skills: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users. Customer Service: Strong customer service orientation with a focus on delivering high-quality support and user satisfaction. Problem-Solving: Proactive approach to diagnosing and resolving technical issues efficiently and effectively. Organizational Skills: Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously. Team Player: Ability to work effectively both independently and as part of a team. Adaptability: Flexibility to adapt to changing priorities and work in a fast-paced environment. Benefits: Competitive salary Health, dental, and vision insurance Retirement plan with company match Paid time off and holidays Professional development opportunities Supportive and collaborative work environment

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

About the Role We're looking for a hands-on problem solver to join our IT team! As an IT Support Technician, you'll be the go-to person for keeping our technology running smoothly. From desktops and laptops to printers and mobile devices, you'll help install, troubleshoot, and maintain the tools that keep our business connected. You'll also assist with network issues, provide user training, and back up our Help Desk when needed. What You'll Do Set up, repair, and maintain computers, printers, phones, and other tech equipment. Respond quickly to support requests and log details in our ticketing system. Help install and update hardware and software across the company. Assist with network components like servers, switches, firewalls, and backups. Keep accurate records of equipment, configurations, and procedures. Support new hires with account setup and workstation preparation. Handle offboarding tasks like account deactivation and hardware collection. Communicate clearly and professionally with team members and vendors. Stay up to date on new technology and bring fresh ideas to the table. What We're Looking For Education: High school diploma or GED required. College coursework or equivalent experience in IT preferred. Experience: Familiarity with Microsoft applications and PC hardware/software. Bonus Skills: Bachelor's degree in IT or related field Knowledge of LAN/WAN networks and TCP/IP A+ or Cisco certifications Bilingual (English/Spanish) Why You'll Love It Here Work in a professional office environment with modern technology. Opportunities for training and occasional travel. Be part of a collaborative team that values innovation and problem-solving. Physical Requirements: Mostly desk work with some lifting (up to 50 lbs occasionally). Confidentiality: Protecting company information is a must. Monday - Friday with on-call rotation 8:00 AM to 5:00 PM

At Falcon Plastics, we pride ourselves on being an innovative, family-owned manufacturer with a strong commitment to our people. We believe our employees are the foundation of our success-and we're looking for someone who's eager to grow their IT career while supporting a collaborative, hands-on team. Position Summary We're seeking an IT Support Specialist to provide front-line technical support for end users across our manufacturing locations. This role focuses on troubleshooting day-to-day user issues, provisioning laptops, phones, and applications, and resolving Tier 1 and some Tier 2 support tickets. You'll work closely with a small IT team, gaining exposure to enterprise systems and opportunities to grow into advanced infrastructure support. What You'll Do Provide first- and second-level technical support to employees, ensuring timely and effective resolution of IT issues. Troubleshoot hardware, software, peripheral, and mobile device problems. Provision and configure laptops, thin clients, mobile devices, and VoIP phones. Monitor and maintain IT Help Desk tickets, ensuring quick follow-up and clear communication with users. Assist with software installations, updates, and patches (Windows OS, MS Office, Adobe, VMware, Citrix, etc.). Train employees on computer equipment and software as needed. Document issues, solutions, and procedures in IT systems and maintain equipment inventory. Assist IT staff with escalations, preventative maintenance, and projects (including server/network equipment setup). Support cabling, racking, and barcode scanner configuration when needed. Foster positive working relationships across departments and with vendors. What We're Looking For 1-3 years of IT support/help desk experience preferred (manufacturing environment a plus). Strong troubleshooting skills for hardware, software, and mobile devices. Working knowledge of Microsoft environments, Active Directory, and ticketing systems. Willingness to learn and adapt in a fast-paced setting. Strong communication and customer service skills. Ability to work independently and as part of a team. Why Join Falcon Plastics? Competitive pay and comprehensive benefits package. Hands-on experience with enterprise systems and opportunities for career growth. A supportive team culture where your contributions make a difference. Stability of a long-standing, family-owned company with a people-first philosophy. Location This position is based on-site at our Brookings, SD facility.