Technical support representative jobs in Spring Valley, NV - 350 jobs
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Computer Field Tech Position-Las Vegas, NV
BC Tech Pro 4.2
Technical support representative job in Las Vegas, NV
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
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Technology Support Specialist II, Premier Trust
Advisor Group 3.9
Technical support representative job in Las Vegas, NV
Osaic Careers
Technology Support Opportunity in Financial Services
Technology Support Specialist II
Role Type: Full time (5 days Weekly in Office)
Salary: $60,000 - $70,000 per year + annual bonus
Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, experience, and education.
Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: ********************************************
Summary:
The position of Technology Support is responsible for providing support to department management, trust officers and administrators. The position is also expected to provide support to the Technology Officer in developing and maintaining systems to provide efficiency for daily operations of Premier Trust.
Responsibilities:
Maintains a thorough working knowledge of all applications on the network
Implement network security measures to protect against unauthorized access and cyber threats
Manage firewalls, intrusion detection/prevention systems, and access control policies
Maintain on premise Windows Server administration
Conduct network vulnerability assessments and remediation
Plan for future network growth and scalability needs
Designing, implementing, maintaining, and troubleshooting an organization's networks, ensuring optimal performance, security, and connectivity by managing hardware like routers, switches, firewalls, and overseeing network infrastructure
Develop and maintain the organizations Information Security Policies and Procedures
Develop and maintain the organizations Microsoft 365 tenant; Exchange, Intune, Entra, conditional access policies, baseline configurations
Ensuring technology standards and best practices are met
Assist the Technology Officer to test and maintain disaster and emergency recovery plans
Act as a backup to the Technology Officer's daily duties; basic desktop support, system maintenance, liaison to Ergos fka Anexeon, etc.
Works with other departments to use new technologies to streamline company policies and rules
Evaluates new technology and makes recommendations on technological solutions
Respond to routine inquiries and provide effective customer service and assist in resolving problems within given authority
Refers problems to appropriate individuals and ensures answers or information is received by inquiring party
Ability work independently and in a team environment
Maintains strict confidentiality of all records and data received and produced.
Complies with Bank Secrecy Act (“BSA”), OFAC Anti-Money Laundering (“AML”), and USA PATRIOT ACT policies and procedures when reviewing trusts.
Report any customer suspected of suspicious activity immediately to the BSA/Compliance Officer.
Comply with all company policies and procedures, state laws and regulations.
Participate in required annual BSA/AML/OFAC and Compliance training.
Exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit.
Consistently report to work on time; adhere to scheduled breaks; attend all meetings and training as required of the position.
Understand business implications of decisions; display orientation to profitability; align work with strategic goals.
Treats people with respect; Inspires the trust of others; works with integrity and ethically; upholds organizational values; accepts responsibility for own actions.
Demonstrates knowledge of adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce.
Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values.
Performs the position safely, without endangering health or safety to himself or herself or others, will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standard and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct.
All other duties as assigned
Education Requirements:
High School Diploma or equivalent (GED) required.
Basic Requirements:
Salesforce knowledge is a plus
Must be proficient in utilizing various software packages including Microsoft Office, Outlook, Power Point and Excel.
Effective communication and leadership skills.
Ability to analyze complex problems and identify appropriate solutions.
Ability to make rule based and analytical decisions.
Ability to organize, prioritize and handle multiple tasks.
Ability to conduct training needs analysis.
Ability to pay close attention to detail.
Ability to maintain complete confidentiality of information
Ability to effectively function as a team player
Ability to be at work on a regular and predictable basis
$60k-70k yearly Auto-Apply 60d+ ago
Customer Support Representative
Self Signup
Technical support representative job in Las Vegas, NV
Benefits:
Company parties
Competitive salary
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
US Drug Test Centers is a nationwide company that supports individuals and companies with their drug testing program, with our Corporate Headquarters located in Henderson, Nevada. We have experienced exponential growth and currently have accounts in all 50 states - we have much to accomplish and need your help to make it happen!
We believe our success begins with our highly qualified and motivated staff and we are searching for outgoing, driven individuals who are looking for a long-term career with a team they love. We are looking for exceptional individuals with high energy and outstanding customer service skills to join our team as a Customer SupportRepresentative .
Job Description: The Customer SupportRepresentative will assist and manage company accounts and individuals nationwide, specially focusing on random drug testing programs, Department of Transportation programs, on-boarding and client follow up, and more! This position requires an in-depth knowledge of all products and services offered by US Drug Test Centers, including knowledge of Federal DOT Drug Testing, Non DOT Drug Testing, and drug-free workplace programs as well. However, we know not everyone is familiar with our industry so we provide hands-on training and all of the resources that you need to be successful!
Because this role plays an essential part in achieving our ambitious customer acquisition and revenue growth goals, we are especially interested in candidates with sales experience. The ideal candidate is confident on the phone, comfortable upselling when appropriate, and skilled at assuming the sale rather than hesitating or taking a timid approach. Strong relationship-building and persuasive communication abilities are key to success in this position.
Skills/Requirements:
Manage high call volumes
Sales or upselling experience preferred
Confidence speaking with clients over the phone (not timid or hesitant in closing opportunities)
Advanced computer skills
Able to work in a fast pace environment
Have strong communication skills with the ability to communicate effectively with clients over the phone as well as other team members of different backgrounds and levels of experience
Be able to utilize different computer programs simultaneously to obtain, verify and accurately enter customer information in order to process orders
Other: A generous benefits package contribution including health, vision, and dental and the opportunity for extensive growth and advancement. Serious applicants only: We are looking for someone who wants a long-term career with significant professional and financial growth. This position is not ideal for someone just looking for a “job”. The sky is the limit in terms of company growth opportunities. Location: 3007 W. Horizon Ridge Pkwy Suite 200, Henderson, NV 89052 Compensation: $24.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$24 hourly Auto-Apply 60d+ ago
IT Support Specialist
Cenegenics
Technical support representative job in Las Vegas, NV
Job DescriptionDescription:
Be a proactive and versatile IT Support Specialist working in a small but dynamic team. As the sole IT Support Specialist, you will be responsible for providing general IT support, managing IT systems, and assisting with the overall smooth running of our technical operations. You will be the main point of contact for support related inquiries. Investigate and resolve software and hardware issues reported by end users. Must understand general PC networking, hardware, and Microsoft Products. Understands Salesforce functions and performs basic administrative functions within Salesforce. Understands the troubleshooting process and related concepts. Conducts research regarding the subject matter when needed. This position will communicate across all levels of the organization. This role offers the opportunity to work in a fast-paced, hands-on environment with a high level of responsibility and autonomy.
Essential Job Functions:
Manage IT-related systems including but not limited to: Network, Servers, Office 365, Phone, Access Control, Alarm system and other applicable platforms
Prioritize and troubleshoot Helpdesk requests and identify and escalate situations requiring urgent attention
Maintain accurate records of support history and resolution with end users
Identify and report to management any recurring support issues
Diagnose and resolve technical hardware and software issues
Support the setup and maintenance of user accounts, permissions, and access rights across various systems, including Salesforce.
Manage workstations, iPhones, VOIP devices, printers, and other network devices ensuring all peripherals and software are working properly
Identify and resolve performance issues as well as potential threats, security breaches, etc., and handles judiciously
Report all potential integrity breaches, unresolved issues, problems or requests to management
Apply updates to end users and ensure all devices are protected with up-to-date virus protection
Assess IT needs for end users - including center staff - and report to IT Manager/Director on an ongoing basis
Relocate IT/Phone equipment as requested by Department Managers
Remain current with system information, changes and updates
Perform admin functions in Salesforce, i.e., password resets, workflows, user set ups
Develop an understanding of our business processes and how they correlate to our CRM and IT processes
Any other assigned duties
Regular and reliable attendance is an essential function of the job
Requirements:
Knowledge, Skills and Abilities:
Strong interpersonal skills with ability to communicate effectively and professionally within all levels of the organization while remaining customer-focused and results-driven
Ability to remain patient and calm when dealing with end users at all levels
Strong customer service skills and the ability to communicate technical information to non-technical users.
Must be trustworthy with an understanding of confidentiality.
Must possess strong attention-to-detail skills
Able to work independently as well as within a team
Manage multiple priorities effectively
A proactive problem solver who can take ownership of tasks and find solutions
Qualifications:
Proven experience as an IT Support Specialist, Help Desk Technician, or similar role in a small to medium-sized business environment.
Proficiency in troubleshooting hardware and software issues.
Strong understanding of computer systems, networks, and software applications (e.g., Microsoft Office 365, SalesForce).
Familiarity with basic networking concepts (e.g., TCP/IP, VPN, DHCP, DNS).
Experience with both Windows and Mac OS platforms
Basic understanding of security practices and data protection policies.
Requirements:
· Associate's degree or Trade School preferred or equivalent work experience in Information Technology
· 2+ years of previous helpdesk experience
$36k-64k yearly est. 25d ago
Computer Technician - 15452
UMC Southern Nevada 3.8
Technical support representative job in Las Vegas, NV
EMPLOYER-PAID PENSION PLAN (NEVADA PERS) COMPETITIVE SALARY & BENEFITS PACKAGE As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada's highest level of care to promote successful medical outcomes for patients.
We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status.
Position Summary:
Installs, maintains and provides user assistance for computer hardware and software including installing cables and peripherals, testing data line connections, performing inventory control and troubleshooting problems
Education/Experience:
Equivalent to two (2) years of college level course work in computer sciences or a closely related field and experience in the installation and troubleshooting of computer hardware and software, OR; two (2) years of experience in the installation and troubleshooting of computer hardware and software.
Additional Requirements:
* Minimum of 2 years of experience in a technicalsupport role, preferably in a healthcare environment. Proven experience in providing remote and on-site technicalsupport.
* Preferred: Relevant certifications such as CompTIA A+, Network+, or equivalent.
* Valid Nevada Driver's License and willing to travel to various locations for on-site support.
* Must have open availability.
Technical Skills:
* Proficiency in diagnosing and resolving hardware and software issues.
* Strong knowledge of Windows and Mac operating systems.
* Familiarity with hospital-specific software, hardware and electronic health record (EHR) systems.
* Understanding of network configurations, protocols, and troubleshooting. Experience with remote support tools and ticketing systems.
Communication Skills:
* Outstanding verbal and written communication skills.
* Ability to explain technical concepts clearly to non-technical users.
* Outstanding customer-service skills with a focus on customer satisfaction.
Problem-Solving Skills:
* Strong analytical and troubleshooting abilities.
* Ability to handle multiple issues simultaneously and prioritize tasks effectively
Compliance and Security:
* Knowledge of healthcare regulations and compliance standards (e.g., HIPAA).
* Understanding of data security and privacy practices in a healthcare setting.
*
Knowledge of:
Computer and LAN hardware and software; documentation and user instruction methods and techniques; record keeping principles and practices; department and hospital safety practices and procedures; patient rights; infection control policies and procedures; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures.
Skill in:
Installing, maintaining and troubleshooting computer hardware and software; using and instructing others in the use of computer hardware and software; performing preventive maintenance on computers and peripherals; inventorying computers and peripherals; maintaining clear and accurate records of work performed; preparing clear and concise user documentation, instructions, etc.; using initiative and independent judgement within established procedural guidelines; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment.
Physical Requirements and Working Conditions:
Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for extended periods of time, vision to read printed materials and a VDT screen and hearing and speech to communicate effectively in person and over the telephone. Strength and agility to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or negligible amount of force constantly to move objects.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification.
$33k-45k yearly est. 5d ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Technical support representative job in Las Vegas, NV
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$51k-77k yearly est. 8d ago
IT Support
Astound Group LLC 4.2
Technical support representative job in Las Vegas, NV
WHO WE ARE…
ASTOUND is a global experiential powerhouse with three core verticals: Brand Experiences, Sports Experiences, and Immersive Entertainment. From trade shows and large-scale events to experience centers and IP-driven attractions, we create programs that combine creative excellence, operational discipline, and ROI-focused outcomes.
With over 200 employees, a 350,000 sq. ft. production facility, and execution in more than 40 countries, ASTOUND is defining what the modern experiential partner looks like. Now, in our 25th year, we are expanding into a growth engine for our clients-powered by AI, integrated creative, and next-gen content strategy-and for the business itself, driving both revenue and enterprise value.
JOB SUMMARY:
IT Support is responsible for monitoring the IT Helpdesk and addressing the issues in order of priority. They will also assist in the handling of day-to-day operations of the department, supporting the Systems Administrator working on troubleshooting, installation, and implementation of systems. This position is best suited to a junior IT professional who is approachable, patient, and comfortable interacting with end-users across the entire organization. The ability to communicate clearly, effectively, and genially with both technical and non-technical users is the key to success.
KEY RESPONSIBILITES:
Provides technical assistance and support for incoming inquiries, requests, and issues related to hardware, software, network connectivity and application support
Ensures users/customers are provided with professional, courteous, and timely support and service
Installs, modifies, and makes minor repairs to computer hardware and software systems.
Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
Consults with users to determine appropriate hardware and software needs and assists in placing orders.
Tests compatibility of new programs with existing ones.
Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications.
Installs software and necessary applications for workflow.
Carries out software, network, and database performance tuning.
Documents hardware and software updates.
Strong ability to manage productive relationships with both external and internal users
Ability to work independently and in a team environment
High degree of personal initiative
Adaptable to changing priorities and ad hoc requests
Superior Microsoft Office skills, including Word, Excel, and Visio
Courses or experience in some of the following areas: computing science, information systems or equivalent programs
Install and configure hardware and software components
Prioritize and manage all open requests to ensure that they are resolved accurately and in a timely manner
Contribute to the development and maintenance of standards, policies and procedures regarding all IT-related items
Assists with the implementation and execution of new/upgraded systems implementation and other IT-related projects
Conducts equipment and vendor research, and works with 3rd party vendors to implement new systems or resolve issues
Manages the maintenance of all hardware and software
Performs other duties as assigned
QUALIFICATIONS:
Bachelor's degree in computer science or engineering or related field, preferred
0-2 years of experience in a similar role
Experience with Microsoft Windows 7 and 10, Mac OSX, Active Directory, imaging, server/storage solutions including file replication, and network administration (e.g., switching, firewall, VPN)
Experience troubleshooting systems
Skilled in database programming and software installation
Proficient with MAC and OS
Excellent written and oral communication skills
Familiar with a range of software and hardware
Demonstrated experience as a support analyst in a corporate environment
Valid driver's license (G class)
THE VALUES YOU ALIGN WITH:
Just as important as the skills you bring to our team are alignment with our values. This means that as a collective we will collaborate with the same mindset to deliver incredible, market-leading experiences for our clients.
Steadfast Courage - We fearlessly take on challenges and make bold decisions to achieve remarkable results.
Unwavering Integrity - We hold ourselves to the highest ethical standards and prioritize honesty, transparency, and professionalism.
Boundless Creativity - We push boundaries with innovative, collaborative ideas that surpass expectations and create unforgettable experiences.
Unparalleled Service - We fearlessly take on challenges and make bold decisions to achieve remarkable results.
Insatiable Curiosity - We never stop learning, exploring, and taking risks to create breakthrough experiences.
Constant Collaboration - We thrive on teamwork, leverage diverse perspectives, and support each other to deliver experiences greater than the sum of their parts.
BENEFITS AND COMPENSATION:
The compensation package will be commensurate with experience. Our employees are entitled to a standard set of benefits, including health and dental insurance and 401(k) with company match.
Excellent Medical Insurance
Excellent Dental Insurance
Excellent Vision Insurance
Paid Time Off, Holiday Pay
401K matching program after 90 days of employment
100% Company Life and Long-Term Disability Coverage
Employee Referral Program
DIVERSITY COMMITMENT:
We are proud to be an equal opportunity employer, and we welcome talented individuals from all backgrounds to apply. Our goal is to ensure that every candidate is evaluated solely on their qualifications, merits, and potential to contribute meaningfully to our team and mission.
$39k-67k yearly est. Auto-Apply 60d+ ago
Student Worker - ITS Online Help Desk Support
Nevada State College 4.0
Technical support representative job in Henderson, NV
Nevada State University appreciates your interest in employment. To ensure your application process runs smoothly, we ask that you keep in mind the following when completing your application: * The required documents are listed below on the posting. Your application may not be considered if you do not attach the required documents.
* Draft applications are saved automatically and can be accessed through your candidate home account. Completed applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.
* Please note, recruitment will close without notice when a hiring decision has been made.
If you need assistance or have questions regarding the application process, please contact the Human Resources department at ************** or *********************.
Job Description
Nevada State University invites applications for the position of Student Worker - ITS Online Help Desk Support for the Information & Technology Services department.
About the institution:
Nevada State University, a four-year Minority Serving public institution with a statewide mission, is dedicated to excellence in teaching and learning and committed to the advancement of a diverse and largely underserved student population. Designated a Hispanic Serving (HSI) and Asian American Native American Pacific Islander Institution (AANAPI), Nevada State is a university where teaching and student support are valued above all else.
Nevada State University continues to grow as an institution of higher education. In Fall 2024, the enrollment surpassed 7,500, with 7,464 undergraduate students and 85 graduate students. A majority of our students are first generation, racial/ethnic minorities, parents, and/or returning students, of which 41% are Hispanic, 13% are Asian/Pacific Islander, 9% are Black/African American, 22% are White, and 6% are multiracial.
We celebrate the storied backgrounds of our campus community. We operate with a shared commitment to represent and serve the diverse population of Nevada and to encourage the exchange of ideas that respects and honors the lived experiences of our students, staff, and faculty. We foster a culture of inclusive excellence so our members can live authentically, fully engage, and flourish. In order to strengthen the university and progress its mission, the university dedicates itself to intentional and ongoing reflection to meeting the evolving needs of Nevada State University, the surrounding communities, and the State of Nevada.
We seek applicants who are passionate about working with this promising student population and collaborating with faculty and staff across departments to make a lasting impact in developing our institution and our community.
We encourage you to highlight your background in fostering an inclusive campus culture and supporting the success of students who are historically underrepresented in higher education.
Core Responsibilities:
* Provide tier 1 technology phone, online, and walk-in support for Nevada State University students, faculty and staff:
* Ticket creation and work order routing
* Password resets
* Basic troubleshooting, training, and configuration issues related to hardware, software and campus network services
* Remote troubleshooting assistance to end-users
* Assist in the development of training materials and knowledge base articles related to computer use and software applications.
* Assist ITS staff with regard to events, classroom services, hardware & software deployments and other related activities.
* Arrive for scheduled work hours promptly.
* Adhere to security policies and code of confidentiality related to department operations.
* Maintain work area and equipment in a clean and orderly condition.
* Maintain high-level of professionalism at all times.
* Understand and follow written and orally communicated instructions.
* Provide feedback to management to improve and streamline business processes and best practices.
Minimum Qualifications:
* Must be in good academic standing and maintain a GPA of 2.0 or higher.
* Must be enrolled as a degree seeking student with a minimum of 6 credits in the current or upcoming semester at Nevada State.
* Must have a minimum of one (1) year customer service experience.
* Eligibility to work in the United States without sponsorship (Nevada State does not sponsor employment-related visas).
Please note: Applicants must meet the posted minimum qualifications at the time of application in order to be considered for the position.
Preferred Qualifications:
* Strong customer service skills.
* Strong written and verbal communication skills.
* Ability to diagnose and resolve end user computing related issues.
* Ability to maintain accurate record keeping and logs.
* Ability to learn and provide training on various software applications.
* Ability to work under minimal supervision.
* Basic troubleshooting skills related to:
* Internet, web browsers, and related plug-ins
* Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
* Wired and wireless network systems
* Operating systems including Windows and MacOS
Work Hours:
Student employees can work up to 19.5 hours per week.
Hourly Rate:
$14.00 per hour.
Special Instructions for Internal NSHE Applicants
Nevada State University employees or employees within the Nevada System of Higher Education (NSHE, UNLV, UNR, NSU, CSN, TMCC, WNC, GBC, or DRI) MUST use the "Browse Jobs" process within Workday to find and apply for jobs at Nevada State and other NSHE Institutions. Once you log into Workday, type "Browse Jobs" in the search box which will navigate to the internal job posting site.
If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.
Exempt
No
Full-Time Equivalent
0.0%
Required Attachment(s)
Please note, once you submit your application the only attachment(s) viewable to you will be the attachment(s) to the resume/CV section of the application. Any additional required attachment(s) to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment(s) will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact the candidate helpdesk at *********************.
Please upload the following documents:
* Detailed resume listing relevant qualifications and experience;
* Copy of Fall or Spring schedule and proof of current GPA;
* Cover Letter indicating why you are a good fit for the position and Nevada State University;
* Names and contact information of three references (you will be notified before references are contacted).
Applications that do not include the required uploaded documents may not be considered.
Student candidates are encouraged to visit the Career Services Center (RSC 128 | ************ | **********************) to receive assistance with their resume, cover letter, and/or interview skills.
Posting Close Date
06/30/2026
Note to Applicant
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.
References will be contacted at the appropriate phase of the recruitment process.
This position may require a criminal background check to be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
Nevada State University does not currently sponsor Visas, all applicants must be eligible to work in the United States without sponsorship.
Nevada State University
$14 hourly 40d ago
Technical and Customer Support Representative
OLSA Resources
Technical support representative job in Las Vegas, NV
The world's leading distribution company is searching for qualified candidates to assist their customers regarding varying technical or support issues.
Job Description
This position will be working in a call center environment, where you will take numerous incoming calls from customers regarding any technical problems they may be experiencing. You will also consult the customers with other issues such as tracking packages, processing complaints, etc.
For any technical problems, you will be responsible for asking probing questions to determine the root cause of the problem and follow the approved trouble shooting procedure to resolve the issue.
Previous call center experience is required, preferably any technicalsupport experience.
Qualifications
AT LEAST 3 years call center experience
STRONG computer skills
STRONG typing skills
EXCELLENT customer service skills
EXCELLENT written and oral communication skills
Flexible with shift, may work weekends or holidays
Additional Information
4+ month contract
starting at $11.10/hr, DOE
Monday-Friday, any shift between 9:00AM - 9:00PM
**Looking for candidates with good work history, good attendance record, a positive attitude, and willingness to learn. Must be able to pass a background check to be considered for an interview.**
$11.1 hourly 60d+ ago
Information Technology Technician | Part-Time | Allegiant Stadium
Oak View Group 3.9
Technical support representative job in Las Vegas, NV
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
Allegiant Stadium is looking for an Information Technology (IT) Technician to join our team. The IT Technician will support our in-house IT department on event days in a variety of areas, including new hire technology setup, onboarding, digital signage support, O365 administration, daily cybersecurity review, and hardware and software support primarily focused on Point of Sales devices. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members.
This role will pay an hourly rate of $25.00-$30.00.
Benefits for Part Time Roles: 401(k) SavingsPlan and 401(k)matching.
This position will remain open until March 13, 2026.
Responsibilities
Install, configure, and troubleshoot computer systems, hardware, and software.
Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs. and occasional sitting.
Follow established procedures and processes for computer maintenance.
Provide training and support to team members in the use of computer systems and software.
Ability to work irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays.
Set up new employees' technology, including laptops, desktops, and mobile devices.
Provide onboarding training on how to use the company's IT systems and applications.
Excellent customer service skills over the phone, by email and in-person.
Provide technicalsupport to employees who are having problems with their hardware or software using help desk software.
Support the company's digital signage network.
Troubleshoot problems and ensure that the network is secure.
Administer the company's O365 environment.
Conduct a weekly cybersecurity review of all systems, emails, and endpoints.
Check for malware, vulnerabilities, and unauthorized access through Sophos.
Work with employees to understand their needs and then recommend solutions that meet those needs.
Other duties, responsibilities and/ or projects as assigned.
Qualifications
2 years of increasing responsible experience in the installation, maintenance, and removal of telephone, data, personal computers, and wireless network systems.
A combination of specialized technical training in the installation and maintenance of Point of Sale Technology/PC systems and technical education desired.
Ability to work a variable work schedule (including evenings, weekends, and holidays as required), depending on event and business requirements.
Experience in public facility preferred.
CompTIA A+ certification desired.
An understanding of how PCs function in a networking environment.
Principles and techniques of maintenance and repair for PC systems and related equipment.
A Basic Understanding of wireless mobile devices including but not limited to laptops, cell phones and tablets.
Advanced computer proficiency and Microsoft Office products knowledge to include: Excel, Word, Outlook and Power Point.
Safe work practices.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$25-30 hourly Auto-Apply 42d ago
Micros Application Support Specialist
Silverton Casino 4.3
Technical support representative job in Las Vegas, NV
Responsible for supporting all software products throughout the Company, including troubleshooting, user management, and customization. Specific skills will be required for Point-of-Sale Systems, Oracle Symphony/Micros preferred. Executes work that is associated with project plans created by IT Management for upgrading or enhancing systems.
Principal Responsibilities and Duties
Point of Sale Systems experience, emphasis on Oracle Symphony/Micros preferred.
Dotted line to the VP of Hospitality/Director of Culinary F&B on Point-of-Sale Menu, pricing, and system direction.
Weekly audit review of the outlet for pricing and correct mapping to the profit center.
Attend F&B meeting/BEO Meetings, monthly meetings with F&B leadership for all F&B outlets.
Provide any additional equipment or upgrade recommendations for the Oracle Symphony/Micros Capital process.
Point person for any upgrades to Oracle Symphony/Micros.
Attend menu rollouts & tasting for F&B venues.
Support all outside F&B events that have Oracle Symphony/Micros function and sales.
Maintains software support procedures of property computer systems and information technology.
Determines business needs where a technological solution is possible.
Develop relationships with vendors.
Works with departments to understand their IT requirements.
Project management.
Communicate with business owners on the status of software troubleshooting and customization.
Provides an expert functional IT resource to end users on various Hospitality and Business systems.
Providing a communication liaison function between software vendors and the business.
Coordinates the development and implementation of training programs to assist in ongoing operations.
Maintains information security procedures, policies, and processes that are set forth.
Responsible for IT Internal Control compliance
Ensure proper SOP and its usage
Attend property-wide meetings to keep in touch with other departments' computing needs.
Briefs the IT Management on the status of information/business systems-related issues.
Ensure computing systems are operating in compliance with the Gaming Control Board regulations.
Resolve staff conflicts.
Ensures that security integrity for all computing systems is maintained and documented.
Ability to communicate with staff on an advanced support software technical level.
Ability to communicate with co-workers and senior management on a non-technical level.
Ability to analyze the needs for other department tasks and match a cost-effective computing resource to those tasks and resolve business software issues.
Able to grasp methods of other operator jurisdictions.
Competent in oral and written communications.
Ability to learn computing systems from both a technical and user point of view.
General Job Responsibilities and Duties:
Maintain a high quality of guest service according to Silverton Be Amazing Service Standards.
Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
Adhere to all appearance and uniform standards.
Maintain an open line of communication with Managers.
Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors.
Ability to accept performance feedback in a professional manner.
Regular attendance on all scheduled shifts is considered an essential function of the job.
Arriving on time for all scheduled shifts is considered an essential function of the job.
Other duties as assigned.
Qualifications
To perform the job successfully, an individual should demonstrate the following
Silverton Values
:
Character: Always do the right thing and treat everyone with dignity and respect.
Collaboration: Celebrate Diverse ideas, thoughts and talents.
Care: Be KIND to yourself and each other.
Fun: Our guests are here to have FUN, so we should have FUN, too.
Excellence: Be Amazing!
Skills, Education & Other Requirements
College degree in computer science or related field or at least 1+ years of experience in a Software support capacity.
Casino Business Applications Experience preferred
Technical background knowledge in all aspects of network, business software support and desktop computing.
Knowledge in project management and familiarity with project management programs.
Familiar with casino, hotel, and food and beverage operations preferred
Must have excellent written and verbal communication skills.
Required Work Cards
Identification that establishes identity
Identification that establishes the right to work in the United States
Gaming card registration
DMV printout
Machinery, Work Equipment, Programs, Software, Hardware Used
Windows Server
Software management tools
iSeries preferred
POS Systems - Symphony/Micros preferred
PMS Systems
Systems Interface understanding
Phone Systems
Microsoft Project
Microsoft Office Suite
Project Software
$29k-43k yearly est. 9d ago
IT Equipment Refresh Tech
Stratacuity
Technical support representative job in Las Vegas, NV
Job Title: IT Support Tech Contract Length: 6 months Rate: $22/hr We are seeking a motivated and customer-focused IT SupportTechnician to join one of our top clients in Las Vegas, NV. This role is ideal for individuals looking to start their career in technology and gain hands-on experience in troubleshooting, technicalsupport, and system maintenance.
Key Responsibilities:
* Troubleshoot hardware, software, and network issues on Windows and/or mac OS systems.
* Set up and configure desktops, laptops, mobile devices, and peripherals.
* Assist with onboarding and offboarding of employees, including account setup and equipment provisioning.
* Maintain accurate records of support requests and resolutions using a ticketing system.
* Escalate complex issues to senior IT staff or specialized teams as needed.
* Document procedures and contribute to the IT knowledge base.
Top 3-5 Tools/Tech:
* Proven work experience as a Desktop SupportTechnician, or similar role.
* Familiarity with ticketing systems (Help Desk software such as Service Now).
* Hands-on experience with Windows/Mac OS environments.
* CompTIA's A+, Network+, or Security+ (preferred, but not required).
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employee Type:
Contract
Location:
Las Vegas, NV, US
Job Type:
Date Posted:
January 16, 2026
Pay Range:
$22 - $22 per hour
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$22-22 hourly 2d ago
I.T. Helpdesk Specialist II
First Legal Network LLC 3.9
Technical support representative job in Henderson, NV
The IT Helpdesk Specialist II is responsible for assisting employees in providing technicalsupport to when experiencing computer hardware and software issues. They respond to queries, isolate problems, troubleshoot issues, and implement solutions.
Essential Duties and Responsibilities:
Maintains a thorough understanding of all organizational standards, policies, procedures and guidelines
Primary point of contact for all incoming help desk support tickets and IT Helpline calls
Responsible for distributing and assigning help desk support tickets for the IT Department
Provides Tier 2 TechnicalSupport for all service-related calls received and escalates issues and concerns as needed
May also participates as an after-hours support call center team member
Provides general office support to the Information Technology Director and Manager with project as assigned
Participates on committees, task forces, workgroups, and facilitates technology meetings and project groups as directed.
Develops and maintains an excellent working relationship with other departments, ensuring the information technology department is well received and presented professionally and positively.
Maintains a high-level confidentiality with regards to all internal, external matters and other material as deemed necessary.
Maintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending technical seminars and training sessions.
Job Qualifications:
High School Diploma and appropriate coursework in computer science, information technology, or other technical field of study and a minimum of 2 years' experience in a tier 2 help desk support role in a fast paced, multifaceted information technology department or equivalent combination of education, experience and equivalent related professional designations
Demonstrate an ability to effectively partner with team members and end users to provide best in class service for all end users, hardware and software needs
Champion for exceptional customer service in providing solutions to technological and operational issues and concerns for an entire enterprise system
Successful track record in leading project-based work, ability to meet tight deadlines and prioritize competing demands based on needs assessments
A commitment to excellence and to making a difference; results driven, improvement focused, and action-oriented self-starter who can handle various responsibilities simultaneously and proactively and continually look for a better way of doing things
Schedule/Location:
In Office - Henderson, NV or Monterey Park, CA
Hours - 8:00am-5:00pm
Compensation/Benefits:
Salary: $50,000-60,000/yr
Health, Vision, & Dental Benefits
Wellness & Mental Health: Shared benefits available for employees and their families
Paid Time Off: Encouraging work-life balance and personal well-being
401(k) Plan: Access provided through Merrill Lynch
Monthly Internet Stipend
About First Legal:
We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.
First Legal is the first truly comprehensive File Thru Trial™ solutions firm. With over 17 offices across the United States, First Legal has been serving thousands of law firms and corporations for more than 30 years across our six divisions - Court & Process, Depositions, Discovery, Records, Digital and Investigations. Our success comes through our company culture of innovation and trust, commitment to quality service, and depth of industry knowledge. Our mission is to be the most dependable and trusted business partner for our clients by serving every aspect of the litigation workflow. First Legal partners with our clients on a national basis to achieve the most efficient litigation solutions for the betterment of our clients.
$50k-60k yearly Auto-Apply 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Technical support representative job in Las Vegas, NV
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-4 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$34k-47k yearly est. 19h ago
IT Support Specialist
Cenegenics
Technical support representative job in Las Vegas, NV
Full-time Description
Be a proactive and versatile IT Support Specialist working in a small but dynamic team. As the sole IT Support Specialist, you will be responsible for providing general IT support, managing IT systems, and assisting with the overall smooth running of our technical operations. You will be the main point of contact for support related inquiries. Investigate and resolve software and hardware issues reported by end users. Must understand general PC networking, hardware, and Microsoft Products. Understands Salesforce functions and performs basic administrative functions within Salesforce. Understands the troubleshooting process and related concepts. Conducts research regarding the subject matter when needed. This position will communicate across all levels of the organization. This role offers the opportunity to work in a fast-paced, hands-on environment with a high level of responsibility and autonomy.
Essential Job Functions:
Manage IT-related systems including but not limited to: Network, Servers, Office 365, Phone, Access Control, Alarm system and other applicable platforms
Prioritize and troubleshoot Helpdesk requests and identify and escalate situations requiring urgent attention
Maintain accurate records of support history and resolution with end users
Identify and report to management any recurring support issues
Diagnose and resolve technical hardware and software issues
Support the setup and maintenance of user accounts, permissions, and access rights across various systems, including Salesforce.
Manage workstations, iPhones, VOIP devices, printers, and other network devices ensuring all peripherals and software are working properly
Identify and resolve performance issues as well as potential threats, security breaches, etc., and handles judiciously
Report all potential integrity breaches, unresolved issues, problems or requests to management
Apply updates to end users and ensure all devices are protected with up-to-date virus protection
Assess IT needs for end users - including center staff - and report to IT Manager/Director on an ongoing basis
Relocate IT/Phone equipment as requested by Department Managers
Remain current with system information, changes and updates
Perform admin functions in Salesforce, i.e., password resets, workflows, user set ups
Develop an understanding of our business processes and how they correlate to our CRM and IT processes
Any other assigned duties
Regular and reliable attendance is an essential function of the job
Requirements
Knowledge, Skills and Abilities:
Strong interpersonal skills with ability to communicate effectively and professionally within all levels of the organization while remaining customer-focused and results-driven
Ability to remain patient and calm when dealing with end users at all levels
Strong customer service skills and the ability to communicate technical information to non-technical users.
Must be trustworthy with an understanding of confidentiality.
Must possess strong attention-to-detail skills
Able to work independently as well as within a team
Manage multiple priorities effectively
A proactive problem solver who can take ownership of tasks and find solutions
Qualifications:
Proven experience as an IT Support Specialist, Help Desk Technician, or similar role in a small to medium-sized business environment.
Proficiency in troubleshooting hardware and software issues.
Strong understanding of computer systems, networks, and software applications (e.g., Microsoft Office 365, SalesForce).
Familiarity with basic networking concepts (e.g., TCP/IP, VPN, DHCP, DNS).
Experience with both Windows and Mac OS platforms
Basic understanding of security practices and data protection policies.
Requirements:
· Associate's degree or Trade School preferred or equivalent work experience in Information Technology
· 2+ years of previous helpdesk experience
Salary Description $22.00 - 27.00 per hour
$22-27 hourly 12d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support representative job in Las Vegas, NV
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$51k-77k yearly est. 30d ago
IT Support
Astound Group LLC 4.2
Technical support representative job in Las Vegas, NV
Job Description
WHO WE ARE…
ASTOUND is a global experiential powerhouse with three core verticals: Brand Experiences, Sports Experiences, and Immersive Entertainment. From trade shows and large-scale events to experience centers and IP-driven attractions, we create programs that combine creative excellence, operational discipline, and ROI-focused outcomes.
With over 200 employees, a 350,000 sq. ft. production facility, and execution in more than 40 countries, ASTOUND is defining what the modern experiential partner looks like. Now, in our 25th year, we are expanding into a growth engine for our clients-powered by AI, integrated creative, and next-gen content strategy-and for the business itself, driving both revenue and enterprise value.
JOB SUMMARY:
IT Support is responsible for monitoring the IT Helpdesk and addressing the issues in order of priority. They will also assist in the handling of day-to-day operations of the department, supporting the Systems Administrator working on troubleshooting, installation, and implementation of systems. This position is best suited to a junior IT professional who is approachable, patient, and comfortable interacting with end-users across the entire organization. The ability to communicate clearly, effectively, and genially with both technical and non-technical users is the key to success.
KEY RESPONSIBILITES:
Provides technical assistance and support for incoming inquiries, requests, and issues related to hardware, software, network connectivity and application support
Ensures users/customers are provided with professional, courteous, and timely support and service
Installs, modifies, and makes minor repairs to computer hardware and software systems.
Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
Consults with users to determine appropriate hardware and software needs and assists in placing orders.
Tests compatibility of new programs with existing ones.
Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications.
Installs software and necessary applications for workflow.
Carries out software, network, and database performance tuning.
Documents hardware and software updates.
Strong ability to manage productive relationships with both external and internal users
Ability to work independently and in a team environment
High degree of personal initiative
Adaptable to changing priorities and ad hoc requests
Superior Microsoft Office skills, including Word, Excel, and Visio
Courses or experience in some of the following areas: computing science, information systems or equivalent programs
Install and configure hardware and software components
Prioritize and manage all open requests to ensure that they are resolved accurately and in a timely manner
Contribute to the development and maintenance of standards, policies and procedures regarding all IT-related items
Assists with the implementation and execution of new/upgraded systems implementation and other IT-related projects
Conducts equipment and vendor research, and works with 3rd party vendors to implement new systems or resolve issues
Manages the maintenance of all hardware and software
Performs other duties as assigned
QUALIFICATIONS:
Bachelor's degree in computer science or engineering or related field, preferred
0-2 years of experience in a similar role
Experience with Microsoft Windows 7 and 10, Mac OSX, Active Directory, imaging, server/storage solutions including file replication, and network administration (e.g., switching, firewall, VPN)
Experience troubleshooting systems
Skilled in database programming and software installation
Proficient with MAC and OS
Excellent written and oral communication skills
Familiar with a range of software and hardware
Demonstrated experience as a support analyst in a corporate environment
Valid driver's license (G class)
THE VALUES YOU ALIGN WITH:
Just as important as the skills you bring to our team are alignment with our values. This means that as a collective we will collaborate with the same mindset to deliver incredible, market-leading experiences for our clients.
Steadfast Courage - We fearlessly take on challenges and make bold decisions to achieve remarkable results.
Unwavering Integrity - We hold ourselves to the highest ethical standards and prioritize honesty, transparency, and professionalism.
Boundless Creativity - We push boundaries with innovative, collaborative ideas that surpass expectations and create unforgettable experiences.
Unparalleled Service - We fearlessly take on challenges and make bold decisions to achieve remarkable results.
Insatiable Curiosity - We never stop learning, exploring, and taking risks to create breakthrough experiences.
Constant Collaboration - We thrive on teamwork, leverage diverse perspectives, and support each other to deliver experiences greater than the sum of their parts.
BENEFITS AND COMPENSATION:
The compensation package will be commensurate with experience. Our employees are entitled to a standard set of benefits, including health and dental insurance and 401(k) with company match.
Excellent Medical Insurance
Excellent Dental Insurance
Excellent Vision Insurance
Paid Time Off, Holiday Pay
401K matching program after 90 days of employment
100% Company Life and Long-Term Disability Coverage
Employee Referral Program
DIVERSITY COMMITMENT:
We are proud to be an equal opportunity employer, and we welcome talented individuals from all backgrounds to apply. Our goal is to ensure that every candidate is evaluated solely on their qualifications, merits, and potential to contribute meaningfully to our team and mission.
$39k-67k yearly est. 27d ago
Information Technology Technician | Part-Time | Allegiant Stadium
Oakview Group 3.9
Technical support representative job in Las Vegas, NV
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Allegiant Stadium is looking for an Information Technology (IT) Technician to join our team. The IT Technician will support our in-house IT department on event days in a variety of areas, including new hire technology setup, onboarding, digital signage support, O365 administration, daily cybersecurity review, and hardware and software support primarily focused on Point of Sales devices. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members.
This role will pay an hourly rate of $25.00-$30.00.
Benefits for Part Time Roles: 401(k) SavingsPlan and 401(k)matching.
This position will remain open until March 13, 2026.
Responsibilities
* Install, configure, and troubleshoot computer systems, hardware, and software.
* Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs. and occasional sitting.
* Follow established procedures and processes for computer maintenance.
* Provide training and support to team members in the use of computer systems and software.
* Ability to work irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays.
* Set up new employees' technology, including laptops, desktops, and mobile devices.
* Provide onboarding training on how to use the company's IT systems and applications.
* Excellent customer service skills over the phone, by email and in-person.
* Provide technicalsupport to employees who are having problems with their hardware or software using help desk software.
* Support the company's digital signage network.
* Troubleshoot problems and ensure that the network is secure.
* Administer the company's O365 environment.
* Conduct a weekly cybersecurity review of all systems, emails, and endpoints.
* Check for malware, vulnerabilities, and unauthorized access through Sophos.
* Work with employees to understand their needs and then recommend solutions that meet those needs.
* Other duties, responsibilities and/ or projects as assigned.
Qualifications
* 2 years of increasing responsible experience in the installation, maintenance, and removal of telephone, data, personal computers, and wireless network systems.
* A combination of specialized technical training in the installation and maintenance of Point of Sale Technology/PC systems and technical education desired.
* Ability to work a variable work schedule (including evenings, weekends, and holidays as required), depending on event and business requirements.
* Experience in public facility preferred.
* CompTIA A+ certification desired.
* An understanding of how PCs function in a networking environment.
* Principles and techniques of maintenance and repair for PC systems and related equipment.
* A Basic Understanding of wireless mobile devices including but not limited to laptops, cell phones and tablets.
* Advanced computer proficiency and Microsoft Office products knowledge to include: Excel, Word, Outlook and Power Point.
* Safe work practices.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$25-30 hourly Auto-Apply 42d ago
I.T. Helpdesk Specialist II
First Legal Investigations 3.9
Technical support representative job in Henderson, NV
The IT Helpdesk Specialist II is responsible for assisting employees in providing technicalsupport to when experiencing computer hardware and software issues. They respond to queries, isolate problems, troubleshoot issues, and implement solutions.
Essential Duties and Responsibilities:
* Maintains a thorough understanding of all organizational standards, policies, procedures and guidelines
* Primary point of contact for all incoming help desk support tickets and IT Helpline calls
* Responsible for distributing and assigning help desk support tickets for the IT Department
* Provides Tier 2 TechnicalSupport for all service-related calls received and escalates issues and concerns as needed
* May also participates as an after-hours support call center team member
* Provides general office support to the Information Technology Director and Manager with project as assigned
* Participates on committees, task forces, workgroups, and facilitates technology meetings and project groups as directed.
* Develops and maintains an excellent working relationship with other departments, ensuring the information technology department is well received and presented professionally and positively.
* Maintains a high-level confidentiality with regards to all internal, external matters and other material as deemed necessary.
* Maintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending technical seminars and training sessions.
Job Qualifications:
* High School Diploma and appropriate coursework in computer science, information technology, or other technical field of study and a minimum of 2 years' experience in a tier 2 help desk support role in a fast paced, multifaceted information technology department or equivalent combination of education, experience and equivalent related professional designations
* Demonstrate an ability to effectively partner with team members and end users to provide best in class service for all end users, hardware and software needs
* Champion for exceptional customer service in providing solutions to technological and operational issues and concerns for an entire enterprise system
* Successful track record in leading project-based work, ability to meet tight deadlines and prioritize competing demands based on needs assessments
* A commitment to excellence and to making a difference; results driven, improvement focused, and action-oriented self-starter who can handle various responsibilities simultaneously and proactively and continually look for a better way of doing things
Schedule/Location:
* In Office - Henderson, NV or Monterey Park, CA
* Hours - 8:00am-5:00pm
Compensation/Benefits:
* Salary: $50,000-60,000/yr
* Health, Vision, & Dental Benefits
* Wellness & Mental Health: Shared benefits available for employees and their families
* Paid Time Off: Encouraging work-life balance and personal well-being
* 401(k) Plan: Access provided through Merrill Lynch
* Monthly Internet Stipend
About First Legal:
We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.
First Legal is the first truly comprehensive File Thru Trial solutions firm. With over 17 offices across the United States, First Legal has been serving thousands of law firms and corporations for more than 30 years across our six divisions - Court & Process, Depositions, Discovery, Records, Digital and Investigations. Our success comes through our company culture of innovation and trust, commitment to quality service, and depth of industry knowledge. Our mission is to be the most dependable and trusted business partner for our clients by serving every aspect of the litigation workflow. First Legal partners with our clients on a national basis to achieve the most efficient litigation solutions for the betterment of our clients.
$50k-60k yearly 59d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support representative job in Pahrump, NV
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$51k-77k yearly est. 13d ago
Learn more about technical support representative jobs
How much does a technical support representative earn in Spring Valley, NV?
The average technical support representative in Spring Valley, NV earns between $27,000 and $41,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.
Average technical support representative salary in Spring Valley, NV
$33,000
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