Technical support representative jobs in Tuscaloosa, AL

Immediate need for a talented Technical Support Specialist . This is a 06 months contract (Multi-Year Contract ) opportunity with long-term potential and is located in Birmingham AL(onsite/travel ). Please review the job description below and contact me ASAP if you are interested. Job ID:25-94311 Pay Range: $25 - $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provide onsite technical support focusing primarily on end-user devices (computers, printers, tablets, cellphones, radios, CISCO phones, video walls, conference rooms, etc.) and specialized systems M-F with 24/7 on-call support. Provide onsite technology support for the existing DCC. Collaborate with other TO personnel to provide support, including after-hours as needed, for storm-related and critical 24/7 business operations. Manage implementation of OS and system patches/updates to minimize impact on operations. Escort vendors on-site and ensure NERC/CIP compliance. Provide consulting, including technology needs assessments, potential solutions, and automation opportunities. Work with the business and other TO departments for incident and problem resolution. Identify opportunities to educate business partners on leveraging the use of technology more effectively. Provide project management, planning, coordination, and technical support during project implementations. Build relationships with key business partners and act as a liaison between the business and TO. Partner with TO End User Analysts, TO Planning Analysts, Application Portfolio teams, and other TO groups to form a dedicated support team. Consult with business partners to ensure understanding of technology costs of TO products and services for budgeting and billing purposes. Provide technical support and consulting for employees at all levels, including executives. Aptitude to become a SME (Subject Matter Expert) for related technology tools and applications. Knowledge, Skills and Abilities. Proficient technical knowledge of office computing environments, including PC hardware, Microsoft Windows 11, Microsoft Office suite (Outlook, Word, Excel, PowerPoint, Teams, SharePoint), and their relevance in solving business problems. Ability to build strong relationships with business partners, vendors, and other TO organizations. Developed effective working relationships with all levels of employees. Key Requirements and Technology Experience: Key Skills;Technical Support, Break/Fix, Repair, Windows Support, Hardware Support. Safety First, Trust, Superior Performance, and Total Commitment. Must be proactive, motivated, and self-directed. Proficient organizational skills and strong customer service orientation Ability to manage multiple projects and tasks simultaneously. Must be able to build relationships with business partners and work effectively in a dispersed team environment. Provide specialized technical support as requested or needed. Seek opportunities to learn and transfer knowledge to others. Ability to prioritize work and complete assignments with some direction. Follows safe work practices. Other Requirements Willing to work after regular business hours and on weekends, as required. Normal business hours are Monday through Friday. Pass the North American Electric Reliability Corporation (NERC)/ Critical Infrastructure Protection (CIP) background check and meet/maintain related requirements. Pass the Insider Threat Program (ITP) background check and meet/maintain related requirements. End-User Device Support, Break/Fix & Troubleshooting, Onsite Tech Support (24/7 On-Call). Customer service focused, able to meet commitments and deadlines. Demonstrated oral and written communication skills. Knowledge of existing and emerging information technologies. Ability to coordinate work across TO functions and share best practices within Client for consistent TO operations. Understanding the business of partners and their local technical environment. Ability to manage small, local projects applying technology to business problems. Excellent troubleshooting, problem-solving, and analytical skills. Experience with PC hardware repair. Duties may include stooping, kneeling, crawling, and reaching to install/check computer installations and cabling. Ability to lift and move computer equipment up to 40 pounds. Minimum of 3 years related experience in technology hardware/software deployment, troubleshooting, and problem resolution. Working knowledge of electric utility industry is a plus. A two-year degree in a technology-related field or equivalent military or work experience is required. A bachelor's degree in computer science, information technology, engineering, or a related technical field is preferred. Our client is a leading Utility Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

IT Voice is a trusted leader in IT solutions, offering a full suite of services, including network management, system administration, and technical support. Guided by our core values-focus on others, own it, work smart, and do the right thing-we are committed to delivering exceptional service. Our team takes pride in prioritizing clients' needs, taking ownership of every challenge, and operating with integrity and efficiency. At IT Voice, we strive for excellence in everything we do, ensuring our clients receive top-tier support and satisfaction. Job Description: As a Tier 1 Tech, you'll troubleshoot and administer systems, ensuring smooth operations across various networks. From resolving technical issues with servers and applications to supporting end points, you'll handle a diverse array of tasks. Operating within our extensive network, you'll monitor performance, troubleshoot problems, and resolve system failures as necessary. We seek candidates unafraid to delve into IT support's intricacies and eager to roll up their sleeves. Requirements: 1-2 years of IT support experience Knowledge of Active Directory, networking, and Microsoft environments (Server 2012-2019, O365, Exchange) Familiar with remote access, antivirus tools, and documentation Update client documentation regularly Ability to lift 40 lbs. Basic understanding in networks and subnetting Comfortable working on multiple projects simultaneously Professional appearance and attitude Participate in on-call rotation Must be authorized to work in the U.S. Areas of Focus: Maintain top-level customer service; you will interact with clients so professionalism and positive attitude should be exemplary Ensure adherence to standard procedures for troubleshooting and triage Provide regular status updates to supervisors and team members Communicate effectively within the IT organization and with clients We are also a Team - so if it would bother you to take out the trash one day, it's probably best you don't apply. Nice-to-Haves: Relevant certifications such as CompTIA, MCP, MCSE, Microsoft, Cisco, Vmware Connectwise (PSA) Experience Respond to client and corporate email promptly Strong analytical and troubleshooting skills Schedule: 8-hour shift, Monday to Friday, On-call rotation Job Type: Full-time Compensation: between $19/hour and $22/hour based on experience Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday Work Location: In person - Must be able to commute to Birmingham, AL Seniority Level Entry level Industry IT Services and IT Consulting Employment Type Full-time Job Functions Information Technology Skills Ticketing Systems Windows Server Servers Active Directory Troubleshooting IT Management ITIL VMware SQL Antivirus System Administration Computer Hardware

Role: Java Application Support Lead Duration: Long term Contract Experience: 12+ 15 Years Responsibilities Manage stakeholder expectations regarding the success of Application Support strategies and projects Work with key stakeholders including executives, senior leaders, and a variety of customers to identify, oversee, and deliver IT application support solutions that are effective and user-friendly, and support strategic initiatives, business outcomes Develop, track and improve key performance indicators for personnel and systems Supervise, mentor, and train application support personnel, which may include geographically dispersed personnel and contractors Work and collaborate with global teams to deploy, maintain, troubleshoot, and manage application systems Manage large-scale applications/systems / projects across multiple product lines/businesses, involving significant complexity. Develop and implement solutions for managing the business application environment to include monitoring, reporting, system incident management and resolution Evaluate and improve on operational processes and metrics, procedure manuals, and systems/business process documentation Assign incoming cases to team, ensuring the resources assigned have the correct skill set and capacity to resolve application support issues and restore business capabilities Resolve customer issues, implementing and meeting L3 Application Support Service Level Agreements and improving application support processes Collaborate with internal teams (Development, DevOps, Infrastructure, Product Management, Quality Assurance, Cloud etc.) on trending issues Ensure quality of case handling (incidents, problems, requests) Build relationships with the business units/users Manage delivery of minor application bug fixes, enhancements and continuous improvement around our products and service lines Qualifications & Experience Bachelor's degree in computer science, Business Management, Information Services or an equivalent Proven ability to lead application support teams and engage across business domains Requires 5+ years of people management experience in an application support environment, preferably with co-located and remote direct reports. Previous experience with global IT service provider organizations, especially in an application support role is highly desired. Ability to consistently make decisions in a timely manner sometimes with incomplete information and under tight deadlines. Expertise with automating complex tasks and direct experience with API calls and SQL queries is a plus. Experienced in the management of Applications Support and Service Delivery Management using ITSM tools such as ServiceNow. Good functional and technical understanding of multi-tier application architecture

Kurita America is part of the Kurita Group, one of the leading water solutions providers in the world. Established in 1949, the Kurita Group is comprised of an international network of approximately 8000 employees located in 18 countries. Located in Minneapolis, MN, Kurita America brings innovations to market through a holistic water management approach, incorporating state-of-the art equipment, chemistries, engineering, and services to conserve natural resources for a better, more sustainable world. Kurita's corporate philosophy is to study the properties of water, master them and create an environment in which nature and humanity are in harmony Kurita has a future need for a Technical Service Rep (Water Treatment) in the Tuscaloosa area. This is an excellent opportunity to join an expanding organization that offers a rewarding sales/technical career and the ability to grow. We offer a competitive salary and benefit package including: $60-70K base salary based on experience Bonus program 401K program with company 4% match Company vehicle Paid expenses Paid vacation and sick time Responsibilities As a Technical Service Representative you represent the company & provide a valuable service to our customers. It is important that you perform the functions of your job in a safe & professional manner. Maintain current customer base Service accounts per direction of assigned Sales Reps Improve technical and market knowledge Complete call reports, service reports and business reviews as required Work with assigned sales representative to complete and update contract agreements and work sheets, submit to CSR's and accounting as required Maintain a high standard of service and customer satisfactions so that no customer complaints originate as the result of poor customer service Performance of other duties as assigned If you have a passion for providing engineering solutions through technical service, enjoy working in a fast paced, high growth, energetic and customer focused environment, while having the potential of earning a robust income, please apply. We are the best place to work in water and with your help we will help Kurita and our customers succeed. Qualifications Technical Degree or Minimum 2 Years Sales or Technical Experience CDL license preferred “In-House” Training as needed to meet objectives Field Training with other reps to meet objectives Strong communication skills Continued training to meet objectives Mechanical aptitude, familiarity with electrical and plumbing basics related to feed and control equipment. Must have a Class B license and ability to either drive a company car or be on the Kurita America Inc. FAVR program EEO/AA/F/M/Vet/Disabled

Kurita America is part of the Kurita Group, one of the leading water solutions providers in the world. Established in 1949, the Kurita Group is comprised of an international network of approximately 8000 employees located in 18 countries. Located in Minneapolis, MN, Kurita America brings innovations to market through a holistic water management approach, incorporating state-of-the art equipment, chemistries, engineering, and services to conserve natural resources for a better, more sustainable world. Kurita's corporate philosophy is to study the properties of water, master them and create an environment in which nature and humanity are in harmony Kurita has a future need for a Technical Service Rep (Water Treatment) in the Tuscaloosa area. This is an excellent opportunity to join an expanding organization that offers a rewarding sales/technical career and the ability to grow. We offer a competitive salary and benefit package including: $60-70K base salary based on experience Bonus program 401K program with company 4% match Company vehicle Paid expenses Paid vacation and sick time Responsibilities As a Technical Service Representative you represent the company & provide a valuable service to our customers. It is important that you perform the functions of your job in a safe & professional manner. Maintain current customer base Service accounts per direction of assigned Sales Reps Improve technical and market knowledge Complete call reports, service reports and business reviews as required Work with assigned sales representative to complete and update contract agreements and work sheets, submit to CSR's and accounting as required Maintain a high standard of service and customer satisfactions so that no customer complaints originate as the result of poor customer service Performance of other duties as assigned If you have a passion for providing engineering solutions through technical service, enjoy working in a fast paced, high growth, energetic and customer focused environment, while having the potential of earning a robust income, please apply. We are the best place to work in water and with your help we will help Kurita and our customers succeed. Qualifications Technical Degree or Minimum 2 Years Sales or Technical Experience CDL license preferred “In-House” Training as needed to meet objectives Field Training with other reps to meet objectives Strong communication skills Continued training to meet objectives Mechanical aptitude, familiarity with electrical and plumbing basics related to feed and control equipment. Must have a Class B license and ability to either drive a company car or be on the Kurita America Inc. FAVR program Equal Opportunity Employer, including Veterans and Individuals with Disabilities

Job DescriptionOverview The Tier 2 Technician is a critical role within our MSP, providing advanced technical support and troubleshooting services for our clients. This position acts as a second line of support, handling more complex issues that cannot be resolved by Tier 1 support. The ideal candidate is a problem-solver with deep technical knowledge and a commitment to delivering exceptional customer service. Core Responsibilities * This position may be required to provide on-site services. Advanced Troubleshooting Investigating and resolving escalated technical issues that Level 1 technicians were unable to resolve. Performing in-depth analysis of system logs, error messages, and diagnostic tools to identify root causes of problems. Server Administration Managing and administering Windows Server, Linux/Unix servers, or virtualization platforms (e.g., VMware, Hyper-V). Configuring and maintaining Active Directory, DNS, DHCP, and other server roles and services. Implementing server security measures such as firewall configurations, group policies, and access controls. Network Infrastructure Management Configuring and troubleshooting network switches, routers, and firewalls. Implementing VLANs, port forwarding, NAT, and other network configurations. Monitoring network performance and optimizing network resources for efficiency and reliability. Cloud Services Administration Managing cloud infrastructure and services (e.g., AWS, Azure, Google Cloud). Configuring and troubleshooting cloud-based applications, virtual machines, and storage solutions. Implementing cloud security measures such as IAM policies, encryption, and access controls. Data Backup and Disaster Recovery Designing and implementing backup strategies for client data, applications, and systems. Performing regular backups and verifying data integrity. Planning and executing disaster recovery procedures in the event of data loss or system failure. Advanced Security Management Conducting security assessments and audits to identify vulnerabilities and risks. Implementing security patches, updates, and configurations to mitigate security threats. Responding to security incidents, performing forensic analysis, and coordinating incident response efforts. Advanced Endpoint Management Configuring and managing endpoint security solutions (e.g., antivirus, endpoint detection and response). Implementing endpoint management tools for software deployment, patch management, and remote troubleshooting. Application Support Providing advanced support for business-critical applications and software platforms. Troubleshooting application performance issues, database errors, and integration problems. Collaborating with software vendors or developers to resolve complex application issues. Documentation and Knowledge Management Documenting detailed procedures, configurations, and troubleshooting steps for complex technical issues. Contributing to the development and maintenance of the MSP's knowledge base and internal documentation. Mentoring and Training Mentoring Tier I and Tier II technicians and providing guidance on technical skills development, outside of ticket resolution activities. Assist in conducting training sessions or workshops for internal staff on advanced technical topics and best practices. Ticket Management Managing incoming service requests and support tickets through a ticketing system, ensuring timely resolution and proper documentation. Escalation of tickets to a Senior Engineer after the initial assessment, if task exceeds Senior Technician responsibility or knowledge base. Desired Skills and Qualifications Prolific understanding of IT principles and an ability to troubleshoot most technical issues. Extensive experience with various operating systems, office software, and network configurations. Excellent verbal and written communication skills, with an emphasis on providing clear and understandable instructions. Strong organizational skills and the ability to multitask effectively. A customer-focused attitude, with patience and empathy for user concerns. A team player mentality, willing to share knowledge and assist colleagues in a dynamic work environment. Ticket KPI's 10-13 Tickets closed per day. 100%+ Kill Rate As a Level 2 Technician, you are most often an escalated point of contact for our clients experiencing technical difficulties. Your role is crucial in maintaining the trust and satisfaction of our clients by providing timely, efficient, and effective solutions to their IT challenges. Powered by JazzHR CpDJawUFg2

**This position is full time remote depending on candidate location within the US.** The primary responsibility for this role is to deliver superior customer service to clients while answering calls on Manulife / John Hancock's Brokerage Services and Managed Product lines. Customer requests can range from basic product inquiries to more complex transactions requiring problem resolution skills. Responsible for delivering superior customer service to clients and financial advisors and building customer satisfaction and loyalty. Customer requests range from basic product and contract inquiries to more complex transactions and problem resolution. This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice. Is it possible to find a career you love with a global organization that supports your continued growth and success? ABSOLUTELY! Where you ask? Look no further than John Hancock! Have you considered a career with us? **Position Responsibilities:** + Deliver trusted, professional, and reliable service to MANULIFE clients and build customer satisfaction and loyalty + Meet quality expectations to ensure a positive client experience + Meet productivity expectations to maximize team service levels + Provide effective and timely resolution of a range of customer inquiries + Strike a positive and cooperative tone with both customers and coworkers + Strive for first-call resolution of customer issues + Translate scenarios that require problem resolution to positive service experiences + Strengthen the perception of MANULIFE in the marketplace + Possess the ability to work in a team environment, as well as being able to resolve issues accurately and independently + Complete ongoing training to stay abreast of product, industry, service and policy changes + Other duties as assigned **Required Qualifications:** + Post-secondary education or high school diploma + Customer Service or Financial Services experience a plus + Ability to thrive in a lively working environment and manage multiple tasks + Outstanding verbal communication skills and strong telephone etiquette + Possess the ability to multi-task + Flexibility and ability to adjust and succeed in a rapidly changing, fast paced call center environment + Demonstrated problem resolution skills + Effective listening skills + Demonstrated computer efficiency + Outstanding customer service skills + Business writing skills **Preferred Qualifications:** + Current SIE, Series 6 or 7, Series 63 + Working knowledge of IRAs & other retirement products **When you join our team:** + We'll empower you to learn and grow the career you want. + We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we'll support you in shaping the future you want to see. Ready to take the next step? Training will be 2 weeks in length and the hours are 9:00-5:00 EST (TBD) Once training has been completed, you **must** be available for a 8 hour shift (with a scheduled 30 minute lunch break) between 9-5pm EST. \#LI-JH **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite *********************** . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a ************************ . **Ubicación principal** Estados Unidos,- Virginia Remoto a tiempo completo **Modalidades de Trabajo** Remoto **Se prevé que el rango salarial esté entre** $38,550.00 USD - $64,250.00 USD Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con ************************ para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual. Manulife/John Hancock ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de ahorro 401(k) o de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de días libres pagos en EE. UU. contempla hasta 11 días festivos, 3 días personales, 150 horas de vacaciones y 40 horas de licencia por enfermedad (o más cuando lo exija la ley) por año, y ofrecemos todos los tipos de licencias contempladas por la ley. **Conozca sus derechos (********************************************* **Permiso Familiar y Médico** **Ley de Protección del Empleado contra el Examen Poligráfico (******************************************************************** **Derecho al Trabajo** **Verificación Electrónica (E-** **Verify** **)** **Transparencia Salarial (************************************************************************************************* Company: John Hancock Life Insurance Company (U.S.A.)

Job DescriptionGoodwyn Mills Cawood (GMC) is one of the largest privately held architecture and engineering firms in the Southeast. GMC has an opening for IT Helpdesk Technician to support our organization in our Birmingham, AL office. This position is required on-site and will provide fast, useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. Your attention to detail, excellent communication skills, and ability to multitask will contribute to your success. Essential functions and responsibilities include: Configures and maintains user desktops, laptops, and iPhone devices and keep them updated with new software and security patches Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Provide accurate information on IT products or services Record events and problems and their resolution in Kaseya Pass on any feedback or suggestions by customers to the appropriate internal team Minimum Qualifications: 5+ Years of relevant experience Good understanding of computer systems, mobile devices, and other tech products Experience with active directory Experience mapping network drives and printers Ability to diagnose and resolve basic technical issues Excellent communication skills Good troubleshooting skills over the phone or e-mail Ability to learn custom software packages as needed Ability to work independent and self-managed Travel requirements: Occasional Travel to offices within region Equal Opportunity Employer/Disability/Veterans About GMC We believe in community, collaboration, and using the power of creativity and hard work to make a difference. Whether designing schools, parks, hospitals and other commercial developments, or providing clean water, safe streets and restoring resilient environments, GMC takes great pride in serving our communities through the transformative work we do. Every project is guided by the foundational concept that communities are built by people, not companies, and we strive to serve our communities with quality, integrity, creativity and care. One of the Southeast's most comprehensive multi-disciplined firms, GMC is equipped to provide all of the services associated with architecture, interior design, civil engineering, environmental services, landscape architecture, planning, transportation engineering, geotechnical engineering, electrical engineering, surveying and disaster recovery.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location: BIRMINGHAM,AL Duration: 12 months with possible extension. Job Description: · Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. · Remote take-over skills a plus. · Must have good verbal and written skills, as well as ability to interact positively with clients. · Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations. Qualifications share your resume Additional Information For more information, please contact Shubham ************

Are you interested in joining a collaborative team at a fast-moving AM200 law firm that offers a small firm atmosphere? Would you like to work with professionals dedicated to delivering top-quality representation for clients? Are you seeking an office environment where your contributions are valued and appreciated? Butler Snow LLP is currently seeking an experienced IT Support Analyst to join one of our office locations: Birmingham, AL, Austin, TX or Baton Rouge, LA. Take your career to new horizons and come work with us! What you would do: * Diagnose and resolve issues associated with Firm software applications and operating systems * Diagnose and resolve firm owned hardware device issues (terminals, desktops, laptops, conference room technology, phone handsets) * Create knowledgebase KB articles, as required to equip Helpdesk to resolve issues in the future without requiring escalation * Work with other IT teams to track recurring technology issues to resolution * Effectively utilize vendor support as needed * Identify and recommend production customizations and enhancements * Assist with implementation of new technology deployments or upgrades * Special projects as assigned by either the IT Support Manager or Chief Information Officer * Participate in after-hours on-call rotation for Helpdesk emergency tickets * Configuring integrated conference room technology, including equipment installation and troubleshooting What you bring: * Minimum of 2-3 years of experience in IT support * Strong problem solving and analytical skills, organizational skills, and attention to detail * Ability to work under short deadlines and demanding environments * Excellent customer service skills are a must. Daily interface with end-users will require someone with patience and understanding while assisting with issues * Prioritize providing a solution to the requester minimizing disruption, but tracking long term issues to full resolution to avoid future recurrences * Exhibit good judgment, diplomacy, and tact while working with both internal and external contacts * Maintain a high level of professionalism, integrity, and discretion in interactions with internal and external contacts * Able to organize and prioritize personal workload in a fast-paced work environment * Working knowledge of various operating platforms ex. (Windows, MacOS, iOS, Android) * Excellent oral and written communication skills. What you gain: * A phenomenal team in an extraordinary firm * Ability to grow professionally and personally * Excellent benefits: * Medical, Dental and Vision with wellness component * Free Telehealth coverage * Short- and Long-Term Disability * Pet Insurance * 401K and profit sharing (after completion of eligibility requirements) * Generous Paid Time Off Plus Paid Holidays * Tuition Reimbursement * In-house training and development If you like to learn new skills, take initiative, and solve problems and do not wait to be asked, this may be the role for you. Butler Snow is a values-driven organization with a strong sense of community. We are actively involved in community projects in our 25 plus offices throughout the United States through the Butler Snow Foundation. At Butler Snow, we believe inclusion is a key driver of innovation and creativity. We have long been committed to fostering, maintaining, and celebrating an environment where creative solutions and new ideas are welcomed. We believe our diverse workforce contributes to our competitive advantage. 002

Job DescriptionTechnical Support Specialist 3 (Energy Management Systems) is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management. Education& Experience Requirements Formal education in Computer Science or related IT field or equivalent experience is required. Knowledge, Skills & Abilities • Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner. The successful candidate will be expected to work with other professionals such ascoordinators, operating company transmission control center personnel and management in a team- oriented and sometimes stressful environment.• Ability to apply excellent customer service skills • Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley and other federal regulatory compliance requirements. • Ability to multitask and prioritize tasks based on criticality and operational impact to the Bulk Power system. • Ability to follow and properly apply both Change Management processes and knowledge-based procedures • Working knowledge of Windows based operating systems preferred • Working knowledge of AIX or other UNIX based operating systems preferred • Working knowledge of distributed computer networks is a plus. • Ability to build and maintain relationships with key customers • Ability to work nights, weekends, and holidays as a part of rotating shift • Critical thinking/Problem solving abilities Job Responsibilities • Day to day monitoring of the primary SCADA and ancillary systems for health and availability • Front line problem resolution and coordination of repairs with EMS Department Personnel and/or other company personnel • Notification to key customers for the coordination of system outages and events that may impact other critical systems. • Provide input to the Team Lead and Supervisor on continual process improvement and customer feedback • Thoroughly track and document cases to completion with the help of EMS Department personnel • Adhere to all Electronic and Physical access policies • Day to day monitoring and support of Business Continuity and Disaster Recovery systems Other Requirements • Federal Energy Regulatory Commission Standard of Conduct must be understood and signed • The successful candidate must adhere to Separation Protocol • The successful candidate must pass all requirements required by the Southern Company Insider Threat Program. • Enhanced screening (including background, drug screen, and psychological assessment) is required if you are selected. • This position may be sequestered local to the control center as part of essential personnel requirements during severe inclement weather situations • This position requires shift work. Operating shifts are 8 or 12 hours long and rotate between night and day shifts Thanks and Regards Sr. Talent Acquisition Specialist Pankaj Mishra ********************************* ***************

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This is a Remote role • Full-Time: Monday - Friday, 8:00 am - 4:30 pm EST • Comfortable working in a high-volume production environment. • Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status • Documenting information in multiple platforms using two computer monitors. • Proficient in Microsoft office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) • Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and Tuition Assistance To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .

Build Your Career. Build America's Future. Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it's more than starting an exciting career - you get to make a difference for millions of people every day across the country. When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time. About the Job: We are seeking an IT Specialist - Cloud Compute, Linux & Storage to be based in our Corporate Office in Birmingham, AL. This position works within the Technology Infrastructure team and reports directly to the IT Manager - Cloud Compute, Linux & Storage. The person that fills this role will have the primary responsibility of supporting our enterprise Managed File Transfer (MFT) solution as well as various Linux Systems Administration duties. A key secondary responsibility will be to assist in the design, implementation, and management of Vulcan's cloud infrastructure using Infrastructure as Code (IaC) principles. A core tenet of our team is a "security-first" mindset, and this role will work in close alignment with the Information Security team to ensure all infrastructure solutions are designed and implemented with robust cybersecurity controls. The successful candidate must have excellent verbal and written communication skills and will be able to thrive in a corporate environment working with technical peers, architects, developers, and the business. In addition, they will have the ability to excel in a team-oriented environment, freely sharing information, learning from, and teaching co-workers. This is an entry-level position ideal for a recent college graduate with relevant internship or work experience. What You'll Do: * Managed File Transfer (MFT) Support: Act as the primary technical support for the MFT platform, including onboarding new partners, troubleshooting file transfer jobs, and monitoring system health. * Cloud Infrastructure as Code: Utilize Terraform to help build, manage, and deploy cloud infrastructure in environments like Amazon Web Services (AWS), Oracle OIC, and Microsoft Azure. * Linux System Administration: Perform basic administration, OS patching and troubleshooting tasks on Linux operating systems, including Red Hat Enterprise Linux (RHEL) and Oracle Enterprise Linux (OEL). * Collaboration: Work with other team members, including the networking, database, and security teams, to integrate and support infrastructure solutions. * Cybersecurity: Monitor systems for vulnerabilities, assist in remediation, and integrate security controls with InfoSec. Participate in security design/review sessions and validate configurations for cloud, MFT, and server environments. * Documentation: Contribute to the creation and maintenance of accurate documentation for MFT processes, infrastructure diagrams, and operational procedures. * Continuous Learning: Stay up-to-date on the latest cloud technologies and best practices to contribute to team growth. Skills You'll Need: * Education: B.S. Degree in Computer Science, Information Systems, or a related field, or equivalent practical experience. * Experience: Relevant internship, co-op, or project experience in cloud computing, system administration, or a related field. * Cloud Knowledge: A foundational understanding of cloud computing concepts (e.g., VPC, IAM, EC2, S3) in a major platform like AWS or Azure. * Infrastructure as Code: Academic or project-based experience with IaC tools, specifically Terraform. * Operating Systems: Familiarity with the command line and basic concepts of Linux operating systems (RHEL, OEL). * Communication: Ability to write and speak English clearly, including communicating technical issues to non-technical people. * Teamwork: Ability to work independently and as part of a team. What You'll Like About Us: Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness and communication. Safe. Industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers. Meaningful Work. What sets up apart is the work we do impacts daily lives - and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States. Health Benefits. Medical, Dental, Vision programs, plus much more. Rest and Relaxation. Paid vacation, personal floating days, and paid holidays. Prepare for the Future. 401(k) with company match and contribution. Training and Development. We see our development programs and helping our employees meet their goals as a key part of our business. Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions.

At Alabama Credit Union, we want you to feel good about your future. This placement opportunity is in the Information Technology Department (IT) at the corporate headquarters in Tuscaloosa, Alabama. The role of the IT Intern position is to prepare candidates for future work, educational, and citizenship responsibilities through education and experience. The IT Intern will gain real world experience and knowledge of information technology operations by assisting in IT activities, working under the supervision of the AVP of Network Administration to support ACU's technology requirements. We seek a problem-solving, analytically-minded, self-motivated, and well-organized individual to fill this position. Start Date/Duration: This internship is part-time (approximately 37.5 hours per week) and temporary (10 weeks). The program begins on May 26, 2026 and runs through July 31, 2026. Work hours are Monday-Friday, 8:30-5:00. The IT Intern will... Lead or assist (skill-set dependent) on one or multiple projects in following areas: Technical support, system build-outs and setup, application rollout, process automation, new branch setup, portal update and documentation. Participate in hands-on IT application and infrastructure experiences that will have a direct impact on ACU's operations. Attend classes created to provide an edge in personal development. Serve on community service project team that will focus on achieving measurable outcomes, to be determined by the team. Provide friendly, accurate service to all members and employees. Occasionally, the IT intern may be required to travel to area branches. Requirements IT Intern Qualifications Successful IT Intern candidates will display the following: • A desire to get it right- to uphold ACU's high service standards when working with members and co-workers; to go all-out in completing your work correctly, and to fix problems when they occur. • An "I've got your back" attitude- All of our employees should carry out their jobs with the end result on our members and co-workers in mind. We will also rely on you to complete projects that benefit our employees and members. You have only ten weeks to learn from us, and we want to know that you can get the most out of it; Great punctuality and attendance are expected in order to make this happen. Ability to travel independently (including possession of a valid driver's license) is a must. • A wish to make others smile- Courtesy, tact, and diplomacy; good oral and written communication skills so that you may confidently and competently share knowledge; and good organizational skills will support this. • Never settling for less- We seek individuals who are pushing the envelope on their own personal and professional development. It is preferred that IT Intern candidates should have successfully completed coursework in Computer Science, Information Science, and /or MIS. • A history of engaging your world- This includes positively impacting your community through service, and a desire to get involved to create positive experiences for others. • Proficiency in computer applications, including Microsoft Word, Excel, and web-based applications; knowledge of Microsoft operating systems Windows 7/8; proficiency in Microsoft Office tools; strong ability to learn software programs; proficiency writing Batch or VB scripts, basic HTML web design and video editing; knowledge of Windows Server operating system, server applications and network systems; ability to handle troubleshooting issues related to hardware and software applications and HTML, Adobe Photoshop, and Web development skills. Want to feel good about your career? Please apply for this position no later than February 13, 2026 at Alabama Credit Union Careers page: ****************** Please Note: Internships are not offered on a first come, first serve basis. We will not reach out to candidates until after the applications close on February 13, 2026. Final offers will be made no later than March 9, 2026. Salary Description $14.00 an hour

We're looking for Paintless Dent Repair Technicians with a minimum of 3 years of professional automotive PDR experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history, and one of the four fastest companies to make the Fortune 500. As a Mid-Level PDR Technician, you'll be expected to have experience accessing panels, use glue-pulling techniques, and repair smaller-sized dents on both steel and aluminum vehicle panels. At Carvana, you'll receive a competitive wage and amazing perks - including a 401(k) with Carvana match and even a vehicle purchase discount - all while using state of the art tools in one of our high-tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level position, we offer training programs to make sure your skills and pay progress along with the company. Other perks of the Job 100% company-paid healthcare premiums Generous paid-time off and your birthday is a holiday! ASE and tool reimbursement programs Tuition reimbursement and student loan repayment How To Get Started Join the Carvana team by applying on this page, or call one of our recruiters by phone at (888) ###-####, Monday through Friday, between 6 AM and 4 PM PT (9AM to 7PM ET). We also have a variety of other automotive roles available in one of our 18 locations across the country - take a look at our Careers site to apply for one of the following roles: Auto Body roles: Paint, Prep/Body work, Wheel Repair, Airbrush, Interior Repair, Glass Repair, and PDR (Paintless Dent Repair) roles Auto Technician/Mechanic roles: Lube and Oil, Inspection, Brake and Tire, Mechanical Repair / Build, and Master Technician roles Entry-Level roles: Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator/Administrator roles General qualifications and requirements Ability to physically operate vehicle equipment and tools - must be able to lift up to 60 pounds independently Must be at least 18 years of age and possess a valid driver's license. Some positions may be subject to an Motor Vehicle Records (MVR) check An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold) Use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment About Carvana At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Think you've got what it takes to join our team? Apply today! Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Must be at least 18 years of age and possess a valid driver's license. Must be able to read, write, speak and understand English.

Kurita America is part of the Kurita Group, one of the leading water solutions providers in the world. Established in 1949, the Kurita Group is comprised of an international network of approximately 8000 employees located in 18 countries. Located in Minneapolis, MN, Kurita America brings innovations to market through a holistic water management approach, incorporating state-of-the art equipment, chemistries, engineering, and services to conserve natural resources for a better, more sustainable world. Kurita's corporate philosophy is to study the properties of water, master them and create an environment in which nature and humanity are in harmony Kurita has a future need for a Technical Service Rep (Water Treatment) in the Tuscaloosa area. This is an excellent opportunity to join an expanding organization that offers a rewarding sales/technical career and the ability to grow. We offer a competitive salary and benefit package including: * $60-70K base salary based on experience * Bonus program * 401K program with company 4% match * Company vehicle * Paid expenses * Paid vacation and sick time Responsibilities As a Technical Service Representative you represent the company & provide a valuable service to our customers. It is important that you perform the functions of your job in a safe & professional manner. * Maintain current customer base * Service accounts per direction of assigned Sales Reps * Improve technical and market knowledge * Complete call reports, service reports and business reviews as required * Work with assigned sales representative to complete and update contract agreements and work sheets, submit to CSR's and accounting as required * Maintain a high standard of service and customer satisfactions so that no customer complaints originate as the result of poor customer service * Performance of other duties as assigned If you have a passion for providing engineering solutions through technical service, enjoy working in a fast paced, high growth, energetic and customer focused environment, while having the potential of earning a robust income, please apply. We are the best place to work in water and with your help we will help Kurita and our customers succeed. Qualifications * Technical Degree or Minimum 2 Years Sales or Technical Experience * CDL license preferred * "In-House" Training as needed to meet objectives * Field Training with other reps to meet objectives * Strong communication skills * Continued training to meet objectives * Mechanical aptitude, familiarity with electrical and plumbing basics related to feed and control equipment. * Must have a Class B license and ability to either drive a company car or be on the Kurita America Inc. FAVR program Equal Opportunity Employer, including Veterans and Individuals with Disabilities

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Job Title :: Technical Support Specialist 3 (Energy Management Systems) Contract :: 36 Months is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management. Education& Experience Requirements • Formal education in Computer Science or related IT field or equivalent experience is required. Knowledge, Skills & Abilities • Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner. • The successful candidate will be expected to work with other professionals such as coordinators, operating company transmission control center personnel and management in a team oriented and sometimes stressful environment. Ability to apply excellent customer service skills • Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley and other federal regulatory compliance requirements. • Ability to multitask and prioritize tasks based on criticality and operational impact to the Bulk Power system. • Ability to follow and properly apply both Change Management processes and knowledge-based procedures • Working knowledge of Windows based operating systems preferred • Working knowledge of AIX or other UNIX based operating systems preferred • Working knowledge of distributed computer networks is a plus. • Ability to build and maintain relationships with key customers • Ability to work nights, weekends, and holidays as a part of rotating shift • Critical thinking/Problem solving abilities Job Responsibilities · Day to day monitoring of the primary SCADA and ancillary systems for health and availability · Front line problem resolution and coordination of repairs with EMS Department Personnel and/or other company personnel · Notification to key customers for the coordination of system outages and events that may impact other critical systems. · Provide input to the Team Lead and Supervisor on continual process improvement and customer feedback · Thoroughly track and document cases to completion with the help of EMS Department personnel Adhere to all Electronic and Physical access policies · Day to day monitoring and support of Business Continuity and Disaster Recovery systems Other Requirements · Federal Energy Regulatory Commission Standard of Conduct must be understood and signed · The successful candidate must adhere to Separation Protocol · The successful candidate must pass all requirements required by the Southern Company Insider Threat Program. · Enhanced screening (including background, drug screen, and psychological assessment) is required if you are selected. · This position may be sequestered local to the control center as part of essential personnel requirements during severe inclement weather situations · This position requires shift work. Operating shifts are 8 or 12 hours long and rotate between night and day shifts