Technical support representative jobs in Virginia Beach, VA

Must Have Technical/Functional Skills •Experience supporting Infor Lawson Financial applications. •Strong functional understanding of General Ledger, Accounts Payable, and Asset Management processes. •Hands-on experience with Lawson Portal, LSF (Security Administrator), LBI, and IPA (Process Automation). •Proficiency in SQL querying, data analysis, and report creation. •Familiarity with Lawson database architecture and Infor tools (Ming.le, Landmark, Infor OS). •Strong analytical, problem-solving, and communication skills. •Experience with ITSM tools (e.g., ServiceNow, Jira, Remedy) for incident, problem, and change management. Roles & Responsibilities •Provide Level 2/3 functional and technical support for Lawson Financial modules (GL, AP, AR, AM, Cash Management, Project Accounting, etc.). •Troubleshoot user issues, perform root cause analysis, and resolve or escalate to Infor or development teams as needed. •Support month-end, quarter-end, and year-end closing activities by ensuring all Lawson processes and integrations run successfully. •Monitor and validate batch jobs, interfaces, and data loads between Lawson and other systems (e.g., Payroll, Procurement, Banking, or ERP). •Analyze and correct transactional or master data discrepancies in Lawson databases. •Manage configuration changes, parameter updates, and security roles within Lawson Financial modules. •Support patching, upgrades, and migrations (e.g., from Lawson S3 to Infor CloudSuite Financials). •Collaborate with technical teams to maintain application stability, server connectivity, and performance. •Develop and maintain Lawson custom reports, queries, and scripts using tools such as SQL, LBI, IPA, or Crystal Reports. •Participate in testing (unit, integration, regression, and UAT) for upgrades and enhancements. •Monitor and troubleshoot integrations with external systems (e.g., payroll, HR, banks, expense management). •Support and enhance Infor Process Automation (IPA) workflows and business rules. •Collaborate with middleware or integration teams to ensure data integrity and interface reliability. •Partner with Finance, Accounting, and IT teams to understand business requirements and translate them into technical solutions. •Document system processes, configuration changes, and known issues. •Provide training and support to end users or L1 support staff on Lawson functionality and processes. •Participate in continuous improvement initiatives to optimize financial workflows and system usage. •Support patching, upgrades, and migrations (e.g., from Lawson S3 to Infor CloudSuite Financials). •Collaborate with technical teams to maintain application stability, server connectivity, and performance. •Develop and maintain Lawson custom reports, queries, and scripts using tools such as SQL, LBI, IPA, or Crystal Reports. •Participate in testing (unit, integration, regression, and UAT) for upgrades and enhancements. •Monitor and troubleshoot integrations with external systems (e.g., payroll, HR, banks, expense management). •Support and enhance Infor Process Automation (IPA) workflows and business rules. •Collaborate with middleware or integration teams to ensure data integrity and interface reliability. •Partner with Finance, Accounting, and IT teams to understand business requirements and translate them into technical solutions. •Document system processes, configuration changes, and known issues. •Provide training and support to end users or L1 support staff on Lawson functionality and processes. •Participate in continuous improvement initiatives to optimize financial workflows and system usage.

ROLE We are seeking a Junior Acquisition Support Specialist to support the U.S. Department of Transportation's Maritime Administration (MARAD) Office of Acquisition in Norfolk, VA. In this role, you will provide day-to-day federal contracting support across the acquisition lifecycle, helping MARAD's ship operations and mission programs execute accurate, compliant & timely contract actions under the guidance of senior acquisition staff. This is a part-time opportunity ideal for retired federal Contracting Officers and other experienced federal acquisition professionals. Apply today! RESPONSIBILITIES I. Acquisition Planning & Pre-Award Support acquisition activities for Maritime Administration (MARAD) contracts supporting Ready Reserve Force (RRF) vessels, training ships, and other fleet needs throughout the contract lifecycle Assist with market research and data gathering to inform acquisition strategies, contract types, competition approaches, and schedules Draft core acquisition documents such as Statements of Work (SOWs), Performance-based Work Statements (PWSs), and Quality Assurance Surveillance Plans (QASPs) using templates and senior staff guidance II. Pricing & Cost Analysis Contribute to proposal evaluations by assembling pricing data and documenting price, cost, and technical evaluation inputs for the source selection record Maintain and update Microsoft Excel pricing workbooks using pivot tables, lookup functions, conditional formatting, and other formulas to support ship management services contracts Build and refine spreadsheets and basic calculators that help Administrative Contracting Officers (ACOs) and Contracting Officer's Representatives (CORs) track billing, pricing adjustments, and invoice approvals Assist in developing Independent Government Cost Estimates (IGCEs) by collecting historical purchase information, market research, and comparable acquisition data from other agencies III. Solicitation & Source Selection Prepare draft sections of Requests for Quotations (RFQs), Requests for Proposals (RFPs) and combined synopsis and solicitations using approved templates and checklists Verify inclusion of required terms and conditions and route solicitation packages for funding confirmation and legal review Support informal and formal source selections by setting up evaluation tools, distributing proposals, tracking scores and compiling documentation for Source Selection Decision Memoranda (SSDMs) Coordinate with evaluators and the Contracting Officer (CO) to schedule meetings, capture action items and prepare discussion materials for communications with offerors IV. Award, Administration & Closeout Assemble award packages for task orders, delivery orders, and stand-alone contracts, and prepare supporting COR documentation for senior review Enter contract and modification data into the FPDS-NG and the Voice of Acquisition (VOA) system, and confirm accuracy against source documents Prepare draft documentation for option exercises and other post-award contract modifications for review by senior acquisition staff Track contractor performance issues, discrepancy reports, and closeout actions, and maintain related logs and e-files V. Systems, Data & Training Use the ESC-PRISM contract writing system to create, route, and track procurement requests, awards, and modifications under senior staff direction Retrieve and compile acquisition data from ESC-PRISM and FPDS-NG to support reporting requirements Maintain electronic contract files in SharePoint by ensuring documents are properly stored, labeled, and accessible Create user-friendly spreadsheets, trackers, and basic job aids in Microsoft Word, Excel, and PowerPoint to support contracting and program staff VI. Policy & Stakeholder Support Follow MARAD acquisition policies, procedures, and templates, and flag inconsistencies or needed updates to senior staff Stay current on key changes to the Federal Acquisition Regulation (FAR), Transportation Acquisition Regulation (TAR), Transportation Acquisition Manual (TAM), and related guidance as communicated by senior acquisition personnel Participate in acquisition team meetings, take notes, and action items Provide administrative and coordination support to senior acquisition staff REQUIRED EXPERIENCE At least five (5) years of operational experience in Federal Contracting REQUIRED KNOWLEDGE, SKILLS, & ABILITIES Knowledge of Federal contracting law, regulation, policies, and precedents, and related principles, policies, and procedures sufficient to plan, lead, review, or audit the most complex procurement functions Knowledge of Federal and Departmental procurement regulations (e.g., FAR & TAR) Knowledge of the regulations and techniques of source selection sufficient to conduct a selection Skill in promoting e-commerce, and supporting the use of automated acquisition systems, and other electronic systems Skill in Microsoft Excel/pricing Customer service-oriented, responsive, and accessible Strong organization and multitasking skills Excellent professional writing skills EDUCATION FAC-C (Professional) or DAWIA (Professional) certification (both formerly “Level III”) required LOCATION Norfolk, VA, 23505 TELEWORK Telework available CLEARANCE U.S. citizenship is required as it supports the U.S. federal government CLIENT U.S. Department of Transportation (DOT) TRAVEL Minimal travel may be required WORK HOURS Flexible days & hours EMPLOYMENT CLASSIFICATION Employment Classification Eligibility - Exempt RELOCATION Not eligible for relocation benefits ****************** KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law. Other Considerations. Applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.

Akira Technologies is seeking a Help Desk Support Specialist to provide first-line technical support to a government client in Norfolk, VA. This role serves as the initial point of contact for troubleshooting hardware, software, and system issues, ensuring users receive prompt and professional assistance. The ideal candidate will have a solid understanding of common IT practices, experience in a help desk environment, and the ability to deliver high-quality customer service. Place of performance is Norfolk, VA. Job Responsibilities Serve as the first point of contact for end-users seeking technical assistance via phone, email, or chat. Troubleshoot and resolve basic hardware, software, application, device, and access issues. Utilize knowledge bases and solution databases to research and deliver solutions. Advise users on troubleshooting steps, preventative measures, and provide documentation as needed. Log and track all incidents in help desk systems or ticketing tools. Escalate complex issues to higher-level support teams as needed to ensure resolution. Support software or device installations, system upgrades, user profile setup, and password resets. Maintain adherence to service-level agreements (SLAs) for response time and quality. Qualifications High school diploma or equivalent. 2+ years of experience in help desk, IT support, or a related technical field. Strong understanding of common IT concepts, practices, and procedures. Excellent communication and customer service skills. Ability to work effectively under the guidance of senior team members. Active Secret Security Clearance (required). Salary Range: $50,000 to $75,000 Akira's pay range for this position considers various factors including skills, years of experience, training, licenses, certifications, alignment with market data, and internal equity in the organization. This pay range estimate is a general guideline only and not a guarantee of compensation or salary, which Akira believes to be done in good faith in compliance with local laws. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. General Description of Benefits Akira offers its employees multiple options for medical plans (some with Health Savings Account), dental plans, and vision coverage, and a 401(k) plan with employer match. To promote work/life balance, Akira offers paid time off, including vacation and sick time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave. We also offer short and long-term disability benefits to protect employee income in the event of sickness or injury, life insurance, accidental death and dismemberment insurance, and critical illness insurance. Akira also offers tuition, training, and certification reimbursement for professional development and career advancement. Akira regularly reviews our total rewards package to ensure our offerings remain competitive and reflect the values and needs expressed by our employees. About Akira Technologies Akira strives to meet and exceed the mission and objectives of US federal agencies. As a leading small business cloud modernization and data analytics services provider, we deliver trusted and highly differentiated solutions and technologies that serve the needs of our customers and citizens. Akira serves as a valued partner to essential government agencies across the intelligence, cyber, defense, civilian, and health markets. Every day, our employees deliver transformational outcomes, solving the most daunting challenges facing our customers. Akira is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job Description The Technical Support Specialist is responsible for providing hands-on technical assistance and support to employees across the organization. This role focuses on troubleshooting and resolving issues related to computers, software applications, mobile devices, printers/copiers, and general office technology. The specialist will also manage user accounts and serve as the onsite point of contact for third-party vendors when network or infrastructure issues arise. This is a fully onsite position that supports daily business operations and ensures employees have the tools and technology they need to work effectively. Key Responsibilities End-User Support • Provide daily technical support for desktop and laptop computers, including setup, maintenance, troubleshooting, and upgrades. • Support users with common business software, including email, Microsoft Office, operating systems, and other required applications. • Troubleshoot and resolve issues with mobile devices such as iPhones and iPads. • Assist users with phone system issues, voicemail setup, and general telecommunications support. Account & System Administration • Create, modify, and manage user accounts, permissions, and access across systems and applications. • Maintain security best practices, including password resets, account provisioning, and deactivation workflows. Printer, Copier, and Hardware Maintenance • Manage and maintain office printers and copiers, including routine servicing, troubleshooting, and coordinating repairs as needed. • Monitor supply levels and ensure devices remain fully operational. Vendor & Third-Party Coordination • Act as the onsite liaison for third-party support teams during outages or infrastructure issues (e.g., internet connectivity, switch failures, network equipment problems). • Communicate and follow up with vendors to ensure timely resolution of issues. General IT Support • Assist with hardware deployments, software installations, and system upgrades. • Maintain an organized inventory of IT equipment and peripherals. • Document troubleshooting steps, create user guides, and contribute to knowledge-base materials. • Support IT projects or initiatives as assigned. Qualifications Required • Strong knowledge of Windows operating systems, Microsoft Office Suite, and common business applications. • Experience supporting mobile devices (iOS preferred). • Basic understanding of networking concepts (Wi-Fi, routers, switches). • Ability to troubleshoot printers, copiers, and office hardware. • Excellent communication and customer service skills. • Ability to work onsite full time and respond quickly to user needs. Core Competencies • Strong problem-solving skills • Customer-focused mindset • Attention to detail and accuracy • Ability to work independently and prioritize multiple tasks • Professionalism and strong interpersonal skills Working Conditions This role is performed entirely onsite and may involve occasional lifting or moving of computer equipment (up to ~40 lbs). Periodic coordination with external vendors may require presence during maintenance windows or outages.

GENERAL STATEMENT OF JOB Under limited supervision, this position functions as technology support specialist. Position is a member of the support specialist hierarchy, and reports to the IT Computer Services Division Manager. ESSENTIAL JOB FUNCTIONS Responsible for handling first level and escalated support of service requests involving workstations, printers, networks and vendor specific hardware and software. Support ticket management for various end user requests. Configure, monitor and maintain updated virus protection software. Install new software and upgrade software for Desktop Operating Systems. Manages accounts and password resets in Active Directory. Setup, install, deploy operating system and software patches to Desktop Computers and servers. Maintain documentation of new and existing infrastructure and services. Once systems are installed, test system and troubleshoot bugs to ensure proper connectivity and compatibility/integration with interconnected systems. Provides technical advice to department management on software and hardware capabilities, limitations, and cost. Experience with Windows Server Update Services (WSUS) patch management. Proficient PC desktop troubleshooting and mobile device knowledge (iOS, Android). Basic networking knowledge (TCP/IP, DNS, DHCP, Lan/Wan). Performs other duties as assigned. Individual assignments will be determined by supervisor based on current workload and department needs. PERFORMANCE INDICATORS Knowledge of Job: Has experience supporting end users utilizing an automated service desk and ticketing system. Possesses experience with software and hardware patch management utilizing Windows Update Server or other third-party applications. Has thorough understanding of basic networking principles to include; DNS, DHCP, TCPIP. Has considerable knowledge of modern methods, concepts, practices, and principals related to the architecture, design, and integration of information systems and software applications. Knowledge of office systems, practices and administration. Thorough knowledge of principles and processes for providing customer services. This includes setting and meeting quality standards for services and evaluation of customer satisfaction. Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with all City departments and divisions, co-workers and the general public. Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Job Functions." Dependability: Assumes responsibility for doing assigned work and meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, city policy, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas. Attendance: Attends work regularly and adheres to city policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time- off requests. Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for completion of work with a minimum of supervision and instruction. Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment. Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with city policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons and departments within the city. Relationships with Others: Shares knowledge with supervisors and staff for mutual and city benefit. Contributes to maintaining high morale among all city employees. Develops and maintains cooperative and courteous relationships with department employees, staffers and managers in other departments, representatives from organizations, and the general public so as to maintain good will toward the city and project a good city image. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will within the city. Interacts effectively with fellow employees, supervisor, professionals and the general public. Coordination of Work: Ability to establish and implement effective administrative programs and procedures. Ability to plan and organize daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Performs a broad range of supervisory responsibilities over others. Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the city and various regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly workplace. Planning: Plans, directs and uses information effectively in order to enhance activities and production of the division. Knows and understands the expectations of the city regarding the activities of the department and works to see that these expectations are met. Designs and formulates ways, means and timing to achieve the goals and objectives of the department and the city. Within the constraints of city policy, formulates the appropriate strategy and tactics for achieving divisional and city objectives. Organizes, arranges and allocates manpower, financial and other designated resources in an efficient and effective way so as to achieve the goals and objectives of the department and city. Organizing: Organizes work and that of subordinate staff well. Ensures that staff members know what results are expected of them and that they are regularly and appropriately informed of all city and department matters affecting them and/or of concern to them. Decision Making: Uses discretion and judgment in developing and implementing courses of action affecting the division. When a particular policy, procedure or strategy does not appear to be achieving the desired result, moves decisively and definitively to develop and implement alternatives. Creativity: Regularly seeks new and improved methodologies, policies and procedures for enhancing the effectiveness of the division and city. Employs imagination and creativity in the application of duties and responsibilities. Is not adverse to change. Human Relations: Strives to develop and maintain good rapport with all staff members. Listens to and considers suggestions and complaints and responds appropriately. Maintains the respect and loyalty of staff. Policy Implementation: Has a clear and comprehensive understanding of city policies regarding the department and city function. Adheres to those policies in the discharge of duties and responsibilities and ensures the same from subordinate staff. EDUCATION & EXPERIENCE Associates degree in Information Technology or a related field and 1 to 3 years of experience in IT with at least 1 year in maintaining an Active Directory environment. Experience with Windows Group Policy management. Experience with Microsoft Operating systems and Microsoft Office Products. Any equivalent combination of training and experience which provides the required skills, knowledge and abilities SPECIAL REQUIREMENTS Requires a comprehensive background investigation to include a local, state and federal criminal history check; and a sex offender registry check A valid driver's license with an acceptable driving record. Serves on-call and may have to provide after-hours troubleshooting and maintenance activities. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be physically able to operate a variety of computers and peripheral equipment, scanners, copiers, telephones, etc. Must be able to exert up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must have the ability to stoop, kneel, crouch, crawl, climb, and balance. Sedentary work involves sitting most of the time, but may involve walking or standing for periods of time. Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things. Interpersonal Communication: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes receiving instructions, assignments and/or directions from supervisors. Includes giving instructions, assignments and/or directions to subordinates. Language Ability: Requires the ability to read a variety of computer supplies magazines, reports, records, run sheets, invoices, purchase orders, etc. Requires the ability to prepare a variety of personnel memos, work schedules, forms, statements, bills, reports, checks, etc., using proper format. Intelligence: Requires the ability to apply rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of technical or professional languages, including computer programming languages. Numerical Aptitude: Requires the ability to utilize mathematical formulas; to add and subtract totals; to multiply and divide; and to determine percentages and decimals; to determine interest and discount. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape. Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using computer equipment. Manual Dexterity: Requires the ability to handle a variety of items, office equipment, control knobs, switches, etc. Must have minimal levels of eye/hand/foot coordination. Color Discrimination: Does not require the ability to differentiate between colors and shades of color. Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under varied levels of stress. Physical Communication: Requires the ability to talk and/or hear: (talking: expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone. AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS The City of Portsmouth is an Equal Opportunity Employer. ADA requires the city to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss potential accommodations with the employer. This is a class description and not an individual position description. A class specification defines the general character and scope of duties and responsibilities of all positions in a job classification but is not intended to describe and does not necessarily list all the essential job functions for a given position in a classification. This class description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as needs of the employer and the requirements of the job change.

The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, IL, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WY Future Need - Actively Interviewing Are you passionate about the protection of internal systems? Join our team as a Cybersecurity Support Technician, where you'll help protect our digital world and keep cyber threats at bay. If you're ready to dive into the fast-paced world of cybersecurity and make a real impact, we want to hear from you! Position Description: The Cybersecurity Support Technician provides technical support for cybersecurity systems, assisting in the monitoring, troubleshooting, and maintenance of security tools and protocols to protect organizational networks and data. Minimum/General Experience: 10 years information technology and/or cyber security experience, related to shipboard computer networks Minimum Education: High School diploma Essential Skills/Qualifications: Excellent knowledge of Secretary of the Navy (SECNAV) Manual-5510 series Excellent knowledge of Secretary of the Navy instruction (SECNAVINST) 5239.1 series Excellent experience with Vulnerability Remediation Asset Manager (VRAM) process Excellent experience with Assured Compliance Assessment Solution (ACAS) process Excellent experience with Endpoint Security Solution (ESS) process Excellent experience with Defense Information Systems Agency (DISA) Security Technical Implementation Guide (STIG) process Excellent experience with Navy Authority to Operate (ATO) process Knowledge of the Risk Management Framework (RMF) guidance (e.g., DODI 8510.01) Excellent oral and written communication skills Strong attention to detail skills Ability to establish and maintain positive interpersonal relationships Ability to collaborate and problem-solve in a team environment Excellent experience with performing shipboard cyber evaluations or inspections (preferred) General Physical Requirements needed to perform the essential functions of this job may vary based on the location of the assignment. Assignment Location - COMNAVSURFLANT (CNSL), Naval Base, Norfolk, VA; Consists of travel up to a 50-mile radius. Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Typing, communicating, repetitive motions. Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting. Inside environmental conditions with protection from outside elements. Security: Must have an active Secret security clearance to be considered; Ability to maintain a DoD Clearance U.S. Citizenship DoD Clearance Consists of a review of up to but not limited to: Covers 10 year period and in some instances lifetime events OPM Security Investigations Index (SII) DOD Defense Central Investigations Index (DCII) National Agency Check (NAC) records FBI name check FBI fingerprint check Credit report check A check of local law enforcement agencies with jurisdiction over the areas where the applicant has lived, worked, or attended school Education check- Attendance and Degrees Employment verification -may include interviews of supervisors and/or co-workers Corroboration of unemployment May include reference interviews May include interviews of the individual, former spouse (s) Confirmation of all residences Verification of public record information Acceptable Credentials Tasks/activities include, but are not limited to: Ensures compliance of assurance programs in accordance with the Navy guidance Provides unit level support for the development, management and maintenance of the Local Information Assurance Programs Provides annual review of Site Security Assessment and Accreditation (A&A) status for all CNSL ships Coordinates with ships and USFFC for units requiring A&A maintenance scheduling Coordinates with fielded Program of Record (POR) and Platform Information Technology (PIT) system offices to ensure system accreditation documentation is up to date Ensures the Authority to Operate (ATO) / Assessment and Authorization (A&A) letters are signed by the Navy Authorization Official (NAO) Provides vulnerability compliance reviews for all CNSL ships as directed by CNSL leadership Utilizes vulnerability compliance reviews in preparation for scheduled unit inspections Conducts shipboard evaluations to ensure shipboard systems are being maintained Ensures that approved system patches are installed on shipboard systems in accordance with Information Assurance Vulnerability Messages (IAVM), Communication Tasking Orders (CTO), Navy Technical Directives (NTD) and that approved system patches are installed per Fleet Advisory Message (FAM) guidance Conducts unit level cyber training assist visits on afloat units Coordinates with sites to ensure pre-visit requirements and minimal manning participation requirements are met Prepares formal preparatory and conclusion documentation and deliverables Conducts periodic and random shipboard spot-checks to validate system scanning and reporting compliance Provides proactive outreach, distance support, and tracking of onboard cyber programs Ensures compliance of cyber programs with applicable instructions and requirements, implementation of shipboard policies, and Standard Operating Procedures (SOPs) Provides coordination assistance to program office helpdesk and other support organizations for cyber technical barriers or casualties Provides prompt response to shipboard requests for assistance Develops training materials to support onboard and off-ship training events Acts as a subject matter expert (SME) to support to briefs, training events, and waterfront symposiums on Command, Control, Communication, Computer, Cyber, and Intelligence (C5I) systems, trends, and issues Conducts training events and/or provides ancillary support Assists ship's personnel in cyber bill development Ensures Cyber Work Force (CWF) bill documentation and management requirements are met Works with ship forces to develop a mitigation plan and Plan of Action and Milestone (POA&M) for correcting identified deficiencies Works with Naval Warfare Command (NAVWAR), Afloat Training Group (ATG), and Information Warfare Training Group (IWTG) to coordinate training processes and events Conducts tailored training events onboard to support cyber metrics Addresses identified training gaps Audits cyber warfare certification events as directed by Military/Civilian lead Provides recommendations for training process improvement Compensation & Benefits: The annual projected pay range for this position is $101,349 - $121,450 with consideration being given to various factors including but not limited to qualifications, experience, job responsibilities, and geographic location. Oxley Enterprises, Inc. offers a full array of benefits including: Medical, dental, vision and prescription drug coverage for you and your family. Life Insurance, short-term disability and long-term disability paid for by the Company. Supplemental coverages including Accident, Critical Illness, and Hospital. Additional Life insurance coverage for you and your dependents. 401k plan with various options to select based on your retirement goals. Oxley Enterprises , Inc. is a certified service-disabled veteran-owned (SDVOSB), economic disadvantaged woman-owned (EDWOSB), Small Business Administration Certified 8(a), and small disadvantaged business (SDB) that has 25 years of experience building and delivering quality IT systems and programs. Oxley is ranked in the INC 5000 7 times (2016, 2017, 2018, 2021, 2023, 2024, 2025). Oxley is a 2019 - 2025 Department of Labor HIRE Vets Medallion Award Winner. Oxley is Virginia Values Veterans certified. All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law. If you require a reasonable accommodation to apply for a position at Oxley Enterprises, Inc., please send an email to our Human Resources Department at: **************************** with the following information: Subject Line: Accommodation Request Provide a description of your accommodation request Include your contact information: Full name, Email address, Best number to reach you (optional) We participate in the E-Verify program. ***************************

Full-time Description We are seeking a hands-on, safety and detail-oriented Support Technician to join our fast-paced manufacturing team, where you'll play a key role in maintaining equipment, supporting production operations, and ensuring smooth day-to-day technical functionality on the production floor. This position is for an entry level position with the possibility to move up over time based on job performance, knowledge and attendance. Training will be provided. Assists workers engaged in forming and fabrication of structural, steel or sheet metal products in performing a number of tasks during manufacturing and finishing processes. Lifts, positions, and removes work pieces from machines or designated areas to work area to assist in fitting, installation or welding of parts and components. Assists in measuring and marking reference points to assist in layouts for manufacturing or forming materials. Loads, stacks, and transports materials, tools, and work in process by hand, cart, or hand trucks. Attaches ropes, slings, shackles, or safety equipment to work pieces to prepare for movement by crane, forklift, or other equipment. Cleans, scrapes, and prepares material in preparation for manufacture or next step manufacturing or shipment using hand tools and cleaning materials. Paints in process materials and finished products using rollers and brushes. Picks up and removes scrap as necessary from working areas during manufacturing processes. Installs insulation in the interior of enclosures, bases, or tanks as necessary. Assist in concrete installation of 2085 listed fuel tanks. Assists in loading and unloading or moving of materials and equipment. Grind, file and smooth sheet metal surfaces or weld joints/seams as necessary using sanders, files, wire wheels and other materials as necessary. Assist in setting up tools and equipment. Assist direct line manufacturing staff in work and work by instructions given. Operating cutting torch or handheld cutting tools to assist in fabrication. Maintain an orderly working area and assist in movement of completed products, in process products or work area changes. Performs all work safely, maintaining quality and in a timely manner to maintain customer deadlines for delivery. Report and document basic material, production, quality or safety issues to direct supervisor or management. Requirements Ability to lift, push and pull 50 pounds Flexible and responsive with strong teamwork orientation Willingness to cross-train and perform other job tasks in addition to primary assigned position Knowledge in use of basic hand tools Ability to work well in a fast-paced environment Strong orientation toward quality, safety, and continuous improvement Ability to perform all duties in a safe manner and assist others to work safely. Ability to multi-task, work with minimal supervision, follow written and oral instructions, show attention to detail, and demonstrate problem-solving skills Basic mathematical skills and knowledge in use of measurement tools Skill in the use and care of equipment and tools High School Diploma or Equivalent

- IT Positions Job Number 3700264027 Start Date Open Date 10/01/2025 Closing Date 12/18/2025 GENERAL RESPONSIBILITIES Provide basic, ongoing, first-level, school-base technical support to teachers and other staff in the use of technology. These technicians will be responsible for complying with Department of Technology (DOT) standards and directives for the work to be accomplished at their respective buildings. This position reports to and is evaluated by the Principal with input and guidance from the Department of Technology. ESSENTIAL TASKS * Serve as an advisor to school staff for general technical issues. * Provide basic on-going first-line technical support to school staff and students. * Troubleshoot and repair minor computer and peripheral equipment problems/issues. * Management of accounts and reporting functions for select instructional applications. * Support school users with network access issues and reset passwords as needed. * Install and customize new computers with site based software/drivers; upgrade/update software as needed. * Provide logistical support for new computers and peripherals (physical setup & placement). * Perform school specific technical work for division level technology initiatives. * Coordinate computer hardware repairs records for the school. * Document all work performed and enter requests for new services from the school in the DOT Service Desk application. * Collaborate with staff on software purchases with regard to technical requirements and limitations. * Verify technology purchases and provides logistical support for new deliveries on physical set-up and placement. * Maintain technology inventory records for the school. * Serve as a technical liaison with division technical support staff, outside vendors, and serve as vendor contact on technical issues. * Serve as site owner for school Intranet and provide training and support for SharePoint and Student Portal. * Prepare and support technology for online testing. * Participate in on-going technical support training as required by DOT and/or principal. * Perform other technology related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES Good knowledge of the troubleshooting and operation of computer hardware and common software applications such as Microsoft Office; thorough knowledge of methods and techniques used to maintain and repair computer equipment; ability to carry-out maintenance plans and repair schedules for technical resources; knowledge of the ticket tracking application; ability to communicate effectively orally and in writing, understand and execute oral and written instructions; ability to work with minimal supervision and organize workload; must have excellent interpersonal and customer service skills, be able to listen, understand and analyze problems. EDUCATION AND EXPERIENCE Required: High School Diploma. or GED. Experience providing technical support on a variety of hardware, software, and operating systems. Industry relevant certifications preferred (i.e. Network +). Preferred: Associate degree. PHYSICAL REQUIREMENTS Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public using the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Frequent sitting, walking, bending, stooping, crouching, kneeling, grasping, fingering, repetitive motion, reaching, and driving. Occasional standing, climbing, and crawling Work involves moderate exposure to unusual elements such as dirt, fumes, gases, unpleasant odors, hazards such as moving vehicles, electric current, moving mechanical parts, etc. and/or loud noises. Ability to lift up to 50 pounds frequently. Requires timely and regular adherence to established work schedules. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. SPECIAL REQUIREMENTS Possession of a valid driver's license. Regular and reliable attendance is an essential function of this position HOW TO APPLY Please see "Job Posting Link" below for a complete job description. External Applicants: If you are interested in applying for this position, you must create an account. Please select "Login and Apply" from the bottom of this posting. After creating an account, please login, complete the online application, and apply for this job. Eligible Internal Applicants: Follow these instructions to complete a transfer application. After creating an account, please complete the application and apply for this job. Full Time or Part Time? Full Time Job Posting Link ************************************************************************************************ Salary Range: From/To Hourly rate range: $21.48-$31.34 Compensation will be based on job-related creditable years of full-time, verified work experience. The entry-level rate will be awarded at the time of hire. Upon the return of employment verification forms from the candidate's current and previous employers, the rate will be adjusted if creditable full-time experience is confirmed. VBCPS offers a full range of benefits including health insurance, paid life insurance, paid sick/annual leave, tuition reimbursement, professional development and membership in the Virginia Retirement System. Unified Experience Based Step Pay Scale: U12 FTE 1.000 Start Date 2025-2026 School Yr Virginia Beach City Public Schools does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation/gender identity, pregnancy, childbirth or related medical condition, disability, marital status, age, genetic information or veteran status in its programs and activities. (Reference: School Board Policies 2-33,4-4,4-6) To seek resolution of grievances resulting from alleged discrimination or to report violations of these policies, please contact the Chief Human Resources Officer at **************,2512 George Mason Drive, Municipal Center, Building 6, Virginia Beach, VA, 23456. Alternative formats of this application which may include taped, Braille, or large print materials are available upon request for individuals with disabilities. Call or write the Department of Human Resources, Virginia Beach City Public Schools, 2512 George Mason Drive, P.O. Box 6038, Virginia Beach, VA 23456-0038. Telephone: ************** (voice); ************** (TDD) or email at: *********************.

The Site Support Personnel provides essential day-to-day support across facility operations, grounds maintenance, cleaning, and junior training support tasks. This position is a versatile role critical to maintaining the functionality, appearance, and operational readiness of the training site. The ideal candidate is dependable, adaptable, and comfortable working in both indoor and outdoor environments. Key Responsibilities: Assist with routine facility upkeep, including light repairs, organization, and supply restocking Perform grounds maintenance duties such as mowing, trimming, and general landscaping Support cleaning schedules for common areas, classrooms, restrooms, and lodging spaces Set up and break down equipment or materials for training exercises and events Act as a junior role-player during training scenarios as directed Transport tools, equipment, or supplies across site locations Ensure work areas are safe, clean, and compliant with company policies Provide general support to training staff and instructors as needed Perform other duties as assigned by supervisors Qualifications: High school diploma or GED Must be 18 years of age or older Ability to lift up to 50 lbs and perform physical labor in various weather conditions Strong work ethic, punctuality, and willingness to learn new tasks Ability to work independently and as part of a team Must pass a background check and drug screening Reliable transportation to and from work site Preferred Attributes: Previous experience in groundskeeping, janitorial work, or facility maintenance Familiarity with basic tools, lawn care equipment, or cleaning supplies Interest or prior exposure to training environments, law enforcement, or military settings WORKING CONDITIONS Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday-Friday standard core hours, however some extended or weekend hours may be required.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 4-6 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Benefits: 401(k) matching Dental insurance Health insurance Paid time off Training & development Vision insurance Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Coordinate schedules with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Qualifications High school diploma or GED Minimum of two years of customer service experience required Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $18.00 - $20.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

The purpose of the Direct Support Technician (DST) is to perform routine paraprofessional duties by providing assistance, support, and training to adult individuals with intellectual disabilities, and/or physical and /or sensory impairments. * Direct Support Technician are responsible for ensuring the health, safety, and well-being of the individuals served by assisting them in self-care, communication, mobility, and personal living skills. * Connecting and integrating clients within the community by accessing a variety of community resources and opportunities for socialization and recreation. * Direct Support Technician implement various training programs in the areas of communication, self-care, independent living, self-management, and socialization/recreation. * Access community resources, such as community centers, volunteer opportunities, parks, malls, restaurants, museums, etc. * Provide assistance to residents with their personal care and hygiene, as well as meal preparation and assistance with eating/drinking as needed. Perform a variety of tasks involving cleanliness and maintenance of a safe and healthy living environment. This involves the ability to use a Hoyer Lift. * Completing progress/case notes, daily log, and other program or agency forms as needed * Performs other related tasks as required #HelpingAdults #Counselor #PersonalAssistant Required Qualifications VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education in client health/mental health care, developmental psychology, or a closely related field. EXPERIENCE REQUIREMENT: Requires a minimum of six months of related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver's license and a driving record that is in compliance with City Driving Standards. Must obtain CPR and First Aid certifications within 90 days. Employees serving the Intellectual Disabilities (ID) population must pass ID Orientation Workbook training within thirty days of hire. Depending on assignment, may be required to pass Medication Management Administration training within ninety days of hire. SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Preferred Qualifications Prefer Paraprofessional training and/or certification

Tetrad Digital Integrity (TDI) is a leading-edge cybersecurity firm with a mission to safeguard and protect our customers from increasing threats and vulnerabilities in this digital age. We are looking for a Cyber Support Technician to join our team in Norfolk. Below are the responsibilities for the position and the requirements to review. RESPONSIBILITIES: Respond to queries from Command Information Systems Security Manager (ISSM), Afloat ISSMs, Command Security Manager's Office, and appropriate shipboard Communications Department personnel. Provide patch management services using automated tools or manual methods to build patch sets and distribute to ships to update shipboard servers and workstations. Produce patch disks and other patch sets as required by new IT systems. Test patch sets in multiple environments (lab and shipboard) prior to duplication and distribution. Achieve efficiencies and reduce costs while meeting patching requirements by consolidation, remote management, and sound resource management. Input patch information into VRAM for POAM tracking Conduct MSC shipboard visits based on requests for assistance, patching compliance, and ship availability Respond to Global Service Desk tickets related to the patch sets created. Ability to travel - under 10% QUALIFICATIONS: Active Secret clearance required IAM Level II Certification (CASP+ ) Hybrid commute 3-5 years of cybersecurity experience with patching On-site required to conduct disk testing in the lab for 2-4 days per month, and at an off-site location to duplicate disks and prepare for distribution 2-3 days per month. Knowledge of Windows System Administration and patching processes Navy or MSC IT experience Hyper-V ACAS HBSS STIGs VRAM TDI does business with the federal government, which restricts employment to individuals who are either US citizens or lawful permanent residents of the United States. “TDI is an Equal Opportunity Employer. Employment decisions are made based on individual qualifications, merit, and business needs. We do not discriminate in employment opportunities or practices based on race, color, religion, sex, or national origin, in accordance with applicable federal laws.”

JOB DESCRIPTION Watershed Security, is a Veteran Owned Small Business with over 20 years Cybersecurity and Government Contracting experience. Watershed is looking for a Navy Program of Record (POR) Technician to install, troubleshoot and operate NAVY POR systems on Military Sealift Command vessels. Work will be onsite in Chesapeake and Norfolk Virginia and will require extensive travel. REQUIRED QUALIFICATIONS Must have a DoD Secret Clearance Work will occur at contractor facilities in Chesapeake Virginia and at Navy facilities in the Norfolk area. Extensive travel will be required to CONUS and OCONUS locations Possess or be able to obtain a US Passport within 1 month of hire Must possess an IAT II-level security certification as outlined in DoD 8570.01-M Must have at least 7 years of progressive IT experience, with recent POR experience within the past 3 years Must possess Subject Matter Expert-level knowledge and/or skill set in building, deploying, and/or providing tier 2/3 support in at least one of the following systems: CANEs, ADNS, COMPOSE 4.0.x, GCCS 4.1.1.2, CENTRIXS Block 0/1/2, and/or CND systems Must possess knowledge and/or skill set in some or all of the following areas: enterprise-level tier 2/3 computer network support, server virtualization software (VMWare or Microsoft Hyper-V) usage, workstation image deployment, Microsoft Active Directory user and group administration, TMG, IAV patching, CTO/EXORD/OPORD implementation, HBSS configuration, WSUS configuration, Naval Fleet NOC engagement DESIRED QUALIFICATIONS Experience managing small teams to coordinate the installation and maintenance of Navy IT systems in accordance with established policies and procedures Should be able to lift items of 50lbs or less and be able to navigate uneven work surfaces in the environment Must be able to efficiently communicate with senior leadership on the status of activities being performed Must be able to effectively manage team member activities to ensure complete success in resolving the problems being encountered by the user base. PAY RANGE Final salary is influenced by factors such as location, contract labor categories, experience, skills, education, and certifications. Watershed offers competitive compensation, medical and dental benefits, educational reimbursement, 401K plans with matching, 15 days of PTO to start and 11 paid holidays per year. The proposed salary range for this position is: $80,000 - $102,000 USD Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Powered by JazzHR IMq3Vmx0cD

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Your mission is helping others. Your passion is customer service. Nice to meet you. Life Protect 24/7 is an inbound call center searching for self-motivated, high performing individuals with a desire to advocate for others, challenge themselves, become leaders in providing a world class customer experience and solidifying relationships with our customer base. If this sounds like you, you are a great candidate for our on-site Technical Customer Support position. How do you do that? You will receive calls from current customers needing technical support with their mobile medical, security alert device. Our product and the service it provides helps rescue over 5,000 individuals every month. You will report to the QA Manager and be responsible for handling inbound calls, questions, and inquiries from our customer base in a respectful and professional manner. Preserving the relationship and improving our customers' relationship will be at the forefront of your service. You will listen patiently, engage with the customer, show empathy, build rapport, track information, and offer solutions to questions they have about their product's functionality, while providing a world class customer experience. Other responsibilities include: Handling cancellation calls by listening to the customers concerns and providing solutions to retain the customer Handling customer questions, inquiries, and complaints in a professional manner Identifying and reporting escalated issues and complaints to management Processing cancellations and returns Offering savings opportunities and switching the form of payment when applicable What we offer: Weekly Pay Paid Training Paid Time Off Medical, Dental, Vision, AD&D, and Life Insurance HSA Options 401k with Company Match Employee Development Program Employee Product Discount Beautiful Call Center Work Space Convenient access to walking trails and Norfolk Premium Outlets What you offer: Must be at least 18 years of age High school diploma or equivalent Willingness to learn (prior medical device experience not necessary) 1-2 years of customer service and retention in a contact center, service industry, or retail sales Strong communication skills (verbal, written, and interpersonal) A patient, customer focused approach with adaptability to new situations Ability to multitask, prioritize and manage time Pay: Starts at $14; growth opportunities to $15.50/HR Schedule: Monday 9am-7pm Tuesday-Friday 9am-6pm Every other Saturday 9am-6pm If this sounds like the spot for you, and you meet our qualifications, we invite you to apply and bring your skills and charisma to our table. We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. We are an E-Verify company.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

Entry-Level IT Technician - Blackwater Technology Solutions Job Type: Full-Time | Entry-Level About Us Blackwater Technology Solutions is a veteran-owned IT services company built by two retired veterans. We deliver military-grade precision to local businesses through IT support, VoIP systems, website and AI integration, and workforce training. We're looking for a disciplined, motivated Entry-Level IT Technician to grow with us. You don't need to know everything on day one-you just need the drive to learn fast, solve problems, and take care of customers. What You'll Do Assist with the installation and configuration of VoIP and IT systems. Support AI-driven websites and integrations. Help troubleshoot and maintain client networks and systems. Participate in client site visits, audits, and routine service calls. Learn and apply best practices from senior technicians and leadership. What We Offer Paid training and sponsorship for CompTIA certifications (Tech+, A+, Network+). Direct mentorship from experienced Navy veterans. Hands-on experience with cutting-edge IT and AI tools. Clear growth path into higher-level IT roles. What We're Looking For Discipline, reliability, and eagerness to learn. Strong problem-solving and communication skills. Customer-first attitude. Local candidates preferred (Elizabeth City, Camden, Currituck). Basic IT knowledge helpful, but not required. Compensation & Benefits Competitive entry-level pay (commensurate with experience). Paid certification training. PTO and growth opportunities as the company expands.

Role: Technical Lead - Workday HCM HR Module -IT Support Analyst Must Have Technical/Functional Skills •6+ years of Hands-on experience supporting Workday HCM HR Module. •Maintain and support key Workday modules such as Core HCM, Recruiting, Absence, Benefits, Time Tracking, Payroll, and/or Finance. •Strong understanding of Workday configuration, business processes, and reporting tools. •Experience troubleshooting Workday integrations (EIBs, Studio, Core Connectors, or Cloud Connect). •Basic knowledge of Workday security administration and user provisioning. •Proficiency with Workday Report Writer and calculated fields. •Understanding of HR, Payroll, or financial business processes and data structures. •Excellent analytical, documentation, and communication skills. •Experience with ticketing systems (e.g., ServiceNow, Jira) and adherence to SLA-based support Core Modules Supported •Core HCM (Human Capital Management) •Absence Management •Finance (if applicable) •Workday Security Administration •Workday Integrations (EIBs, Studio, Core Connectors, Cloud Connect) •Workday Reporting (Report Writer, Calculated Fields, Prism Analytics) •Business Process Configuration •Workday Release Management (bi-annual updates) Roles & Responsibilities •Serve as the primary point of contact for Workday-related incidents, service requests and technical inquiries. •Diagnose and resolve issues related to Workday configuration, integrations, security roles, reports, and workflows. •Monitor and troubleshoot inbound/outbound integrations between Workday and third-party systems (e.g., payroll, benefits, identity management). •Maintain and support key Workday modules such as Core HCM, Recruiting, Absence, Benefits, Time Tracking, Payroll, and/or Finance. •Configure and update Workday business processes, condition rules, notifications and calculated fields as required. •Create, test, and maintain custom and advanced reports using Workday Report Writer and Prism Analytics. •Support Workday bi-annual release cycles by analyzing new features, regression testing and implementing relevant enhancements. •Manage Workday Security Administration - assign and troubleshoot security roles and access requests. •Collaborate with HR and Finance business teams to gather requirements and design functional or technical solutions. •Document configurations, data fixes, test cases, and resolutions in line with change management and audit standards. •Provide end-user support and deliver Workday training or guidance for key processes. •Work with Workday Community and vendor support to track and resolve escalated issues.