Technical support representative jobs in Virginia - 5,150 jobs

* Processing of high-volume accounts payable invoices in a timely, accurate, and efficient manner. * Coding such items as invoices, vouchers, expense reports, check requests, etc. with correct codes conforming to standard procedures to ensure proper entry into the financial system. Attaching the corresponding purchase orders to incoming invoices with all supporting documentation. Handling PO invoices inclusive of 2 and 3-way matching. Investigates and resolves problems associated with processing of invoices and purchase orders. Handling vendor correspondence via phone or email. Receiving, researching, and resolving a variety of routine internal and external inquiries concerning account status, including communicating the resolution of discrepancies to appropriate persons. Filing, maintaining, and distributing accounting documents, records and reports. Assisting AP lead with necessary duties assigned as required, including supporting the department's effort to implement supplier ACH payments. Assisting with monthly status reports and monthly closings. Performing other duties as required to support Accounting Department. This role is on-site at our Manassas facility. Minimum Requirements: Education/experience typically acquired through basic education (e.g. High School diploma/GED) and typically 1 or more years' related work experience or an equivalent combination of education and experience (e.g. vocational school/Associate). Excellent written and verbal communication skills. Strong organizational skills; must be detail oriented. Ability to multi-task. Open to change and willing to learn new skills. Ability to follow up on pending issues. Ability to meet deadlines. Understanding and adherence of internal controls to maintain financial security. Must be a US Person. Preferred Requirements: 1-3 years accounts payable or general accounting experience. SAP experience preferred 3-5 years of AP experience in a government contracting environment. Background with payables and receivables.

Job Description: IT Support Engineer Full Time Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

Basic Function: This critical IT role combines security operations and technology support for various business areas at OCC. Security operations includes troubleshooting of security-related issues, recommendation of security best practices and leading projects to improve the company's security posture. This role will also engage in supporting virtual servers, desktop systems, personal & networked printers, basic software troubleshooting, basic Network troubleshooting & support, basic Telephone Systems support and other responsibilities as needed. Significant Responsibilities: Security: Demonstrates a thorough understanding of IT security concepts, including common attack vectors, prevention methods, end-point detection and remediation (EDR), Security Incident Event Monitoring (SIEM) etc. Investigates and recommends security Monitoring best practices, nature of alerts and risk assessment. Partners with the Manager of IT Support to present security monitoring summaries, risks and remediation to upper Management. Works with the Cyber Security Compliance Manager to understand the security-monitoring framework and ensure that the right controls are being monitored completely. Recommends security solutions, methods to the Manager of IT Support. In conjunction with the Manager of IT Support, highlight problem areas quickly and effectively, ensuring that OCC Management has the information needed to make effective decisions. Participate in audits or cyber-security testing to provide supporting data as necessary. Infrastructure Technical Support: Performs administration and support tasks in a Microsoft Windows environment. Responds to first and second level support requests from business areas via phone call or email. Performs troubleshooting activities and communicates with business partners to solve day-to-day issues. Independently researches issues and/ or collaborates with the IT team to diagnose and resolve issues. Monitors the OCC incident management system (Spiceworks) and follows up with assigned personnel to ensure issues are resolved in a timely manner. Helps to maintain a centralized source of information/documentation that enables the Help Desk staff and support technicians to recover from technology issues quickly. Identifies problem trends and ensures that troubleshooting efforts are completed for recurring issues until permanent solutions are created. Works effectively in a small team environment, exchanging ideas freely, providing input and accepting suggestions to work towards a solution. Communicates ideas, situations and status clearly and effectively. Is comfortable in a fast-paced environment where competing priorities will require effective time management, effective communication and reliable follow-up. Participates in an on-call rotation. Delivery: This role requires someone who takes the initiative to investigate, collaborate and communicate. Drive excellence and doesn't hesitate to challenge the status quo in a constructive manner. Promotes OCC's service excellence and quality. Provides excellent service to business partners; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer request/needs. Champions OCC's mission, vision and values (as detailed in our 15 Essential Points of Success ); complies with policies and procedures, ethical standards and Code of Conduct. Job Scope: Organization responsibility-has no supervision or leadership responsibilities Communication-frequent daily contact with all levels of employees, contractors and vendors Confidentiality-follows company policy/procedures for all levels and types of communication Financial Responsibility - has no financial responsibility Judgment - has responsibility on certain custom mission critical systems for the company. Compliance-follows company policy/procedures for Human Resources, Sarbanes-Oxley, ISO, etc. Travel-occasional overnight travel to out-of-state facilities Minimum Qualifications Required: Education and Experience: Experience in Microsoft Azure cloud computing configuration and administration are a plus. Cisco certifications are a plus. Certifications in Windows-based technologies or Cloud computing are a plus. High school diploma or GED with three years' IT related work experience in a corporate working environment is required. Associate degree in a computer science/information technology related field preferred. Other Minimum Qualifications: Effective interpersonal, communication and teamwork skills. Must have ample amount of knowledge with the Information Technology infrastructure to ensure timely problem resolution and to minimize service interruptions. Must be capable in handling tactical level tasks and projects. Essential Skills, Abilities & Knowledge: CompTIA or vendor specific certifications a plus. Work schedule will be designed to provide a balance of hours-of-responsibility and off time but the ability to be available 24x7 is an essential requirement. Working Conditions: This is a partially sedentary job which requires sight sufficient for computer use and hearing sufficient for extensive, direct and/or telephone contact with customers, management and employees. Responsibilities require an individual to be physically mobile to move around the facility. The nature of this position and the personal interactions involved require that an individual possess significant and persuasive interactive communications skills. 40+ hour on-site work week with on-call availability required. Sitting for extended periods of time, dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components, occasional inspection of cables in floors and ceilings, lifting and transporting of moderately heavy objects such as computers and peripherals. Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions. Note: This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Job Description About Our Organization DASA DE&C manages the Army's Security Assistance and Armaments Cooperation programs that engage allies and partners across the full spectrum of Army acquisition to achieve force dominance. We lead the U.S. Army Security Assistance Enterprise (ASAE), providing leadership, resource management and policy oversight. We build the capabilities of allies and partners, strengthen relationships with our foreign partners, and strengthen the U.S. industrial base. Position Overview As an Associate IT Support Specialist, you will be a key member of the Information Management Office (IMO), providing direct, hands-on technical support for all DASA DE&C personnel. This role is focused on resolving user-facing technical issues and assisting with the daily administration of IT hardware, software, and network access under the guidance of senior staff. You will be a primary point of contact for troubleshooting user issues and will learn to interface with enterprise-level service providers like DISA and the Joint Service Provider (JSP). This is a non-inherently governmental function performed under the direction of government leadership, where you will apply and grow your understanding of Department of War and Department of the Army IMO procedures. Core Duties and Responsibilities Desktop and User Support: Provide Tier 1 technical support for workstations, printers, and peripherals. Troubleshoot and resolve common hardware, software, and network connectivity issues on both NIPRNet and SIPRNet environments. Account and Access Management Support: Assist in preparing System Authorization Access Requests (SAARs) for government review and approval. Help with the creation, modification, and termination of user accounts for networks and mobile devices as directed. Wireless Systems Support: Assist in the management of government-furnished wireless systems and accounts. This includes supporting the issuance and recovery of mobile devices (e.g., cell phones, tablets), helping with account setup and configuration, and providing basic user support for connectivity issues. Hardware Lifecycle Support: Assist with the full lifecycle of IT assets. Help receive, image, and issue new computers and mobile devices; maintain accurate inventory records under supervision; and prepare outdated equipment for disposal. Conference and VTC Support: Assist in the setup, operation, and troubleshooting of audio-visual (AV) equipment for meetings and conferences. Provide technical support for unclassified and secure video teleconferences (VTC/SVTC). Network and Security Coordination: Support the technical liaison between DASA DE&C users and enterprise service providers (e.g., JSP, DISA, NEC). Assist in tracking and reporting workstation compliance with security directives. Essential Requirements Security Clearance: Must possess and maintain a current Secret security clearance. Education: Bachelor's degree in Information Technology, Cybersecurity, or a related field is required. Experience: A minimum of three to five (3-5) years of professional, hands-on experience in an IT help desk or desktop support role. Exposure to a DoW or U.S. Government environment and its IT procedures is highly desirable. Skills: Proficiency in troubleshooting Microsoft Windows operating systems and the Microsoft Office suite. Familiarity with Active Directory for user account management. Ability to follow procedures to troubleshoot hardware, software, and peripherals in both NIPRNet and SIPRNet environments. Working knowledge of network access request procedures (SAARs). Excellent communication and customer service skills. Preferred Certifications Required: CompTIA Security+ CE or another DoW 8570/8140 IAT Level II baseline certification is required to start or must be obtained within 6 months of hire. Highly Preferred: CompTIA A+, CompTIA Network+. Preferred: Relevant Microsoft certification (e.g., Microsoft 365 Certified: Modern Desktop Administrator Associate). Work Environment Location: This position is located in Arlington, VA. Schedule: This is a full-time, on-site position supporting daily operational rhythms. Remote work for this position is not authorized. Travel: May be required up to 10% of the time to CONUS locations for temporary duty (TDY). Collaboration: This role requires constant, direct collaboration with users across the organization, government leadership, and external IT service providers.

The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solution and the integrity of our people. Explore what you can bring to our solutions in information assurance, secure networks, secure enterprise messaging, and identity management. Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment! We are seeking a Helpdesk Agent / Technician to join our customer support team in a Department of Defense (DoD) environment. You will be responsible for taking technical calls from military end users with the goal of resolving the problem over the phone. Otherwise you will dispatch spare parts and track delivery / operational status of the system. We're always on the lookout for exceptional (Job Title) to join our growing team. This is an evergreen job posting intended to build a pipeline of talented individuals for future openings across multiple teams. Responsibilities: Provides Tier II and III technical software, hardware, and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve technical support issues for end-users of the organization's products and services. Uses automated information systems to analyze routine situations. Reviews incoming requests (both computer generated and verbal) sort, code, and prioritize for proper action. Resolves problems or contacts more senior technical support as necessary. Supports users by fulfilling individual requests for support or replacement parts in the utilization of the various systems available. Conducts technical research for source of information required in support of request for information related to ongoing programs. Instructs users in the use of systems specific to the government contract. Interacts with other team members, such as network services, engineering, and/or information systems to restore services and/or identify and correct the core problem. Meet all contractual SLAs (service level agreements) and AQLs (acceptable quality levels). Requirements Qualifications: High School Diploma w/ 4-5 years of experience minimum Experience with ServiceNow is preferred but not required An active DoD Secret Clearance is required or the ability to obtain. Preference will be given to those applicants with an active DoD Secret Clearance Minimum IAT Level II certification in accordance with DoD 8570.01-M (Security+ CE certification or higher) required Strong written and verbal communications skills and the ability to interact with people at all levels are required A professional attitude regarding attention to detail and customer service and excellent organizational skills are required. Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment, Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States. Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at **************. If you require relay service assistance, please click on the following link to review information on your state's relay service: ************************************************* Telos Corporation is an EEO/AA employer.

Job DescriptionDescription: For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at Norfolk, VA. This position is contingent upon award. How Role will make an impact: Technical Proficiency: Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure) Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup) Electronic device functionality (computers, network components, peripherals) Operating System command line execution (e.g., ipconfig, netstat) Cloud computing service and deployment models (SaaS, IaaS, PaaS) Network protocols (TCP/IP, DHCP, DNS) Security Awareness: Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control) Data security standards (PII, PCI, PHI) Information classification, compromise procedures, and incident management processes Support and Service Delivery: Risk management processes (assessment and mitigation) Incident data analysis and trend identification Service desk best practices Customer service and communication skills Technical training development and delivery Incident tracking and solution database management Trouble ticketing system utilization (incident, problem, event documentation) Standard Operating Procedure (SOP) development and maintenance Requirements: What You Will Need to Join Our Award-Winning Team: Clearance: Must possess and maintain an active Secret Clearance Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support. IAT I Certification: A+, Network+, SSCP, CND, OR CCNA What Sets you apart: IAT II Certification: CCNA, Security+, CND, OR SSCP

Title: Production Support Tech (State Farm Offset Print): Virginia Correctional Enterprises #00334 State Role Title: Admin/Office Specialist III Hiring Range: $38,206 - $57,311 Pay Band: UG Location: State Farm Enterprise Unit Agency Website: ********************** Recruitment Type: General Public - G Job Duties To enhance the correctional programs of the Commonwealth of Virginia by operating a viable business entity that provides jobs and work skills for sentenced offenders to help them successfully re-enter society and offers quality goods and services to our customers, on time and at a fair price. To provide support operations in a offset printing plant by performing accurate data entry, purchasing, inventory control, customer service, reporting, and prioritizing job production for the production staff at the plant. If hired by VCE you will start or restart a 12-month probationary period. Minimum Qualifications Proficiency in computer keyboarding and MS Word, Outlook, and Excel. Proficiency in planning, organizing, record-keeping, purchasing, problem-solving, and training. Ability to effectively manage time, maintain attention to detail, prioritize, and make decisions. Ability to work independently, resolve problems, and perform effectively in complex work situations that involve multi-tasking and procedural requirements. Ability to work in environments in which production, chemical, equipment or other environmental risks may be present. Ability to communicate clearly both orally and in writing, listen effectively and handle difficult situations. Prior experience in an office or manufacturing environment. Additional Considerations Experience in production planning or scheduling. Experience with a ERP/MRP system. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. If selected as a finalist with the VADOC, candidates can expect the following: Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position. Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions that require possession of a firearm or a Commercial Driver's License in the performance of official duties such as Corrections Officers, Probation Officers, Tractor Trailer Drivers and others. Application Requirements: Application and/or résumé for this position are only accepted electronically through the Commonwealth of Virginia's Electronic Recruitment System. All applications should be submitted by 11:55pm on the closing date for the position. Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. The decision to interview an applicant is based solely on the information received for this position from the electronic application and/or résumé. Layoff Preferences: Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or résumé. VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity. Reasonable accommodations are available upon request. VADOC values our Veterans and encourages all to apply and receive preference in the hiring process. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply. Click here for more information: Virginia Values Veterans (V3) Program - Virginia Department of Veterans Services. Contact Information Name: Human Reources Phone: ****************************** Email: EMAILED APPLICATIONS/RÉSUMÉS WILL NOT BE ACCEPTED FOR THIS POSITION In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Hunton Andrews Kurth LLP, an international law firm, is actively recruiting an IT Support Center Coordinator. This position provides first tier support for firm technology requests, questions, and problem resolutions. Responsible for positive user experience through timely and accurate resolution and documentation of issues and requests. Acts as intradepartmental coordinator for IT Support Center and other IT groups. Helps maintain organizational security and assist users with best practices related to security. RESPONSIBILITIES AND ACCOUNTABILITIES Provides IT support services to attorneys and staff, including the delivery and advancement of the firm's technologies, application systems, best practices, knowledge bases, and educational opportunities. Maintains a high-level of competency utilizing the firm's applications (Microsoft Office, iManage DMS, etc.), technologies (workstations, remote access, mobile devices, printers, phones, etc.), policies, procedures, best practices, and knowledge bases. Responds to and documents all direct contacts from internal and external users received via phone, email, or other means, utilizing the firm's incident management system. Ensures effective and timely flow of information with IT teams so that end-users are properly and timely informed of all computer, telecommunications, and other IT service concerns which may impact users' ability to work. Provides first tier support and maintenance for various firm, third-party, and client systems remotely or at end user's location, including hardware, software, and mobile services. QUALIFICATIONS Education: High school diploma or equivalent required. College degree preferred. Experience: Minimum of three years' job related experience required, including internships, preferably in a law firm, professional services, or other client relationship-based organization. Proficiency in Microsoft Office required. Other Qualifications: Ability to generate a large volume of work and be capable of making sound decisions in the absence of clear instructions. Exceptional written and verbal communication and listening skills. Accurate typing, word processing skills and ability to pay strict attention to detail. Spelling, punctuation and use of grammar must be of high quality. Must have strong organizational skills. Ability to work well under pressure, patience, diplomacy, high stress tolerance, ability to prioritize workload and adapt to changing conditions. Visual acuity needed for transcription, extensive reading and moderate or advanced keyboard usage. Ability to sit or stand for extended periods of time. Ability to receive and convey detailed information through both written and oral communications. Ability to lift, carry, reach, stoop or bend, at times repetitively, for tasks involving filing or movement of files/supplies weighing up to 5-10 pounds. Essential competency processes include language ability, reasoning and memory. Ability to maintain flexibility regarding work assignments to work overtime on short notice required. Ability to work in a cooperative manner as a member of a team. To perform this job successfully, the incumbent must possess the abilities or aptitudes to proficiently perform each of the responsibilities and accountabilities described above, with or without reasonable accommodation. EEO/drug-free workplace/E-Verify participant/Veteran/Disability. Please view the Equal Employment Opportunity Poster here. The information offered on this site does not constitute an express or implied contract, and may be modified or revoked without notice at the discretion of Hunton Andrews Kurth LLP.

Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Technician focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts available including mornings, afternoons, and nights. Roles and Responsibilities * Troubleshoot system issues using diagnostic tools like netmom, windbg, and custom application tools * Respond to incident tickets in a 24x7 operational cloud environment environment to meet SLA objectives * Review system logs to identify and mitigate system issues Required Skills: * Active Top Secret security clearance * Experience with cloud technologies such as Microsoft Azure * Experience with scripting languages such as Bash Compensation: * Up to $100,000 * Medical, Dental, Vision, 401k, paid time off, and holidays

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description The Help Desk Tech is responsible for providing computer information systems support via the phone, email or at a Customer workstation. Also responsible for triage of incoming new calls and monitoring of existing calls for completion. Support duties include but are not limited to network connectivity troubleshooting, desktop hardware, OS, printers, phone, and Multimedia support. The candidate will need to have a basic understanding of Active Directory in a multiple Domain network environment. They must also have a fundamental understanding of Personal Computer and Information Systems operations. The position includes ensuring that department manuals are current and items such as manuals, reference guides, IT procedures, diagrams and other technical documents remain up to date. As necessary, the ideal candidate will assist in the authoring of new troubleshooting procedures, guidelines and diagrams. The candidate must possess excellent interpersonal skills for communicating as their primary job will be customer facing. The candidate also must be able to perform in a team environment Help Desk Tech Job Duties include: 1. Respond to and direct help desk tickets to other technicians for resolution 2. Perform installation and troubleshooting of PC's, printers, iPhones and software. 3. Daily inspections of server room and data closets 4. Manage backup tape rotation and cases for offsite pickup 5. Perform network jack activation for correct VLAN 6. Basic customer training and support on Mitel phone operations 7. Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets Skill Required: -Respond to and direct help desk tickets to other technicians for resolution -installation and troubleshooting of PCs, printers, iPhones and software -Daily inspections of server room and data closets -Manage backup tape rotation and cases for offsite pickup -Perform network jack activation for correct VLAN -Basic customer training and support on Mitel phone operations -Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets Qualifications Need Local Candidates Additional Information Best Regards, Paramjot Singh

Job DescriptionDescription: We are seeking a hands-on, safety and detail-oriented Support Technician to join our fast-paced manufacturing team, where you'll play a key role in maintaining equipment, supporting production operations, and ensuring smooth day-to-day technical functionality on the production floor. This position is for an entry level position with the possibility to move up over time based on job performance, knowledge and attendance. Training will be provided. Assists workers engaged in forming and fabrication of structural, steel or sheet metal products in performing a number of tasks during manufacturing and finishing processes. Lifts, positions, and removes work pieces from machines or designated areas to work area to assist in fitting, installation or welding of parts and components. Assists in measuring and marking reference points to assist in layouts for manufacturing or forming materials. Loads, stacks, and transports materials, tools, and work in process by hand, cart, or hand trucks. Attaches ropes, slings, shackles, or safety equipment to work pieces to prepare for movement by crane, forklift, or other equipment. Cleans, scrapes, and prepares material in preparation for manufacture or next step manufacturing or shipment using hand tools and cleaning materials. Paints in process materials and finished products using rollers and brushes. Picks up and removes scrap as necessary from working areas during manufacturing processes. Installs insulation in the interior of enclosures, bases, or tanks as necessary. Assist in concrete installation of 2085 listed fuel tanks. Assists in loading and unloading or moving of materials and equipment. Grind, file and smooth sheet metal surfaces or weld joints/seams as necessary using sanders, files, wire wheels and other materials as necessary. Assist in setting up tools and equipment. Assist direct line manufacturing staff in work and work by instructions given. Operating cutting torch or handheld cutting tools to assist in fabrication. Maintain an orderly working area and assist in movement of completed products, in process products or work area changes. Performs all work safely, maintaining quality and in a timely manner to maintain customer deadlines for delivery. Report and document basic material, production, quality or safety issues to direct supervisor or management. Requirements: Ability to lift, push and pull 50 pounds Flexible and responsive with strong teamwork orientation Willingness to cross-train and perform other job tasks in addition to primary assigned position Knowledge in use of basic hand tools Ability to work well in a fast-paced environment Strong orientation toward quality, safety, and continuous improvement Ability to perform all duties in a safe manner and assist others to work safely. Ability to multi-task, work with minimal supervision, follow written and oral instructions, show attention to detail, and demonstrate problem-solving skills Basic mathematical skills and knowledge in use of measurement tools Skill in the use and care of equipment and tools High School Diploma or Equivalent

Ask ITC Inc. is a software development Company. Our passion is delivering technology strategies & digital solutions that assist our clients with building competitive , innovative and successful companies. Job Description 1. Respond to and direct help desk tickets to other technicians for resolution 2. Perform installation and troubleshooting of PC's, printers, iPhones and software. 3. Daily inspections of server room and data closets 4. Manage backup tape rotation and cases for offsite pickup 5. Perform network jack activation for correct VLAN 6. Basic customer training and support on Mitel phone operations 7. Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets Additional Information All your information will be kept confidential according to EEO guidelines.

Full-time 3:30 - Midnight or Midnight - 9 am **Shift Differential Available** Pinnacle's Voice: A Tale of Transformation & Recovery “I found myself like a lot of people in a position I never thought I would be in. I needed help bad… It all started with a call… one of the easiest and hardest things I've ever done. Every day I wake up and think how good it feels and how lucky I am to have found this place.” -Patient, Pinnacle Treatment Centers About Us: Pinnacle Treatment Centers is a leading provider of comprehensive addiction treatment services, committed to transforming lives through compassionate care. Our approach is rooted in evidence-based practices, focusing on the holistic well-being of our patients, and treating our teammates with the same level of individualized compassion and empathy. We believe in providing a supportive and inclusive environment for both our patients and our dedicated team of professionals. Pinnacle transforms the lives of more than 35,000 individuals daily resulting in a network of care spanning across the country. Position Overview: As a Patient Care Specialist- I of Ambulatory Services (PCS-I AMB), you are an active member of the multidisciplinary team, who is directly involved in providing quality care for patients in a transitional living addiction recovery environment. This position provides continuous patient care, monitoring, interaction, and role modeling and provides a safe, positive, supportive, and structured environment for patients enrolled in and/or entering ambulatory treatment. Teammate Appreciation Benefits: At Pinnacle Treatment Centers, we value our teammates and offer a variety of benefits to support their personal and professional growth. Variable Pay Structure: Competitive compensation based on experience, education, and licensure. Defined Career Pathing: Clear advancement opportunities through our Residential Aide Tier Program. STAR LRP Eligibility: 90% of our facilities are eligible for the Student Loan Repayment Program. Continuing Education: Access to over 600 free CEU courses to enhance your skills and knowledge. Partnership with Capella University to offer discounted tuition to PTC teammates. Paid Time Off: Enjoy 18 days of PTO and 8 paid holidays to maintain work-life balance. Diversity, Equity, and Inclusion Initiatives: Be part of a workforce that reflects the diversity of our patient population. Schedule Flexibility: We offer flexibility to accommodate different schedules and preferences. Merit-Based Increases: Opportunities for merit-based salary increases to recognize your contributions and growth. Qualifications: High school diploma or equivalent. Basic computer skills including general knowledge of or willingness to learn Microsoft Office suite (including Outlook, Teams, and Word). Valid driver's license in state of employment. CPR/MANDT certification - training provided locally and updated as required. Ability to travel up to 20% in local area Preferred: At least six (6) months experience working in a behavioral healthcare setting. Basic knowledge of addiction and the recovery process. Responsibilities: Support patient engagement by modeling positive behaviors, encouraging program participation, applying motivational interviewing, and guiding individuals through program expectations with empathy, respect, and professionalism. Promote a trauma-informed, recovery-oriented environment by maintaining a calm presence, supporting recovery goals, and enforcing program rules consistently and respectfully. Support AMA prevention and early intervention by monitoring risk indicators, engaging patients in supportive conversations, and promptly communicating concerns to the treatment team. Assist with the admission process by monitoring new patients for safety and security, ensuring they are comfortable, safe, and informed about program guidelines and completing the required documentation. Facilitate patient cellphone access in accordance with Transitional Living Playbook, ensuring proper documentation. Follow all safety, medical, and infection control protocols, including handling sharps, conducting searches, observing drug screens, and administering heat treatments Search patients and belongings diligently for contraband, managing valuables with respect and documenting according to procedure. Monitor patient self-administration of medications and obtain and record vital signs, reporting changes to medical staff as needed. Maintain readiness to respond to medical and behavioral emergencies through up-to-date certifications in CPR, MANDT, and overdose response including Narcan administration. Ensure timely, accurate EHR and facility documentation, including shift reports, critical incident reports, maintenance requests, and patient care observations in alignment with policy and accreditation standards. Facilitate or support patient activities and recovery support groups and encourage participation and engagement. Support patients in developing essential life and recovery skills through guidance, encouragement, and structured activities. Assist with the development of weekly meal plans and grocery orders in alignment with established guidelines and budgets, using the process to teach and reinforce independent living skills through hands-on practice. Support patients in facilitating their aftercare plans by helping gather and document basic information (i.e., appointment dates, referrals, or resources) and communicate any concerns or barriers to the treatment team. Provide safe and compliant transportation for patients, maintaining accurate mileage and travel records. Follow all established safety guidelines for group outings. Organize and facilitate store runs for or with patients in accordance with established guidelines, ensuring safety and adherence to procedures. Maintain a clean and safe physical environment by performing recovery home and bedroom inspections, practicing universal precautions, and reporting or addressing facility concerns Perform all duties in alignment with CARF standards to support continuous accreditation readiness. Maintain ongoing, current, and required training for best practice service delivery. Perform other duties as assigned Join our team & Start Saving Lives Today INDKYVANJ123

Responsible for the implementation of a suitable individualized service plan for individuals with intellectual disabilities who reside in their own homes, in the community or other appropriate settings. Services may include: in-home training, personal assistance, in-home respite services and out-of-home respite services. Input as to needed services will result from a team approach and will include involvement from Case Management Services, family members, and appropriate therapeutic consultants. The purpose of this position is to enhance the individual's level of independence in the community, and to prevent a more restrictive placement. Provide personal care and assistance to individuals, to include bathing, dressing, grooming and feeding, if needed. Clean the individual's room and related areas, wash and dry laundry, and prepare meals for the individual. Teach skills to the individual to increase independence. Assist in administration of medications, replenishment of medications, repackaging of medications, and documentation of same. Transport individuals on community outings to increase social skills. Transport individuals to doctor's appointments as needed. Serve as a member of the planning team, working closely with the assistant supervisors, case managers and other suitable professionals to ensure goals are met.Responsible for keeping accurate and confidential records on the time spent on direct service, progress made, and documentation of any unusual circumstances that may arise. Responsible for timely submission of monthly billing reports, payroll time sheets, quarterly reports, and related paperwork. Responsible for timely submission of accident reports, serious injury reports, fall reports and medication error reports, as required by policy. Required to attend in-services on a regular basis, as determined by the supervisor, to improve professional knowledge of concepts associated with intellectual disabilities. Adhere to all policies and procedures of Cumberland Mountain Community Services Board, the rules and regulations of the Department of Behavioral Health and Development Services and the Code of Virginia, and adhere to the expectations of CMCSB's Employee Code of Ethics. Assist in dealing with verbally and physically aggressive individuals using agency approved techniques, in order to effectively meet treatment needs, and comply with human rights regulations.

IT Support Technician Needed to Deliver Excellence Are you ready to join a results-driven IT team that redefines Improvement? At Layer 9, we are more than just tech experts - we're trusted partners to clients in the medical, dental, and legal industries. Our work ensures their systems stay secure, efficient, and operational. We offer both remote and onsite support, blending professionalism with a culture of collaboration, continuous improvement, and genuine work-life balance. The Opportunity Do you take pride in solving tough technical problems and keeping clients running without missing a beat? Are you the kind of person who thrives when trusted to own the problem - from diagnosis to resolution - while communicating clearly and confidently? If this sounds like you, we want to meet you. We're looking for an experienced IT Support Technician who can bring calm to chaos, structure to systems, and excellence to every client interaction. What You'll Do As the first line of defense for client technical issues, you'll handle hardware, software, and network challenges with skill and professionalism. You'll operate primarily onsite at client offices managing Microsoft 365 environments, troubleshooting complex security and connectivity issues, and ensuring everything runs smoothly. Your work keeps clients confident, secure, and productive. Every ticket you close and every problem you prevent adds value to the trusted relationships Layer 9 is built on. Why You'll Love Working Here At Layer 9, you'll find: A collaborative environment that values skill, initiative, and accountability. Exposure to diverse technologies and industries - no two days are the same. A culture that rewards innovation and growth, not just “keeping the lights on.” Leadership that respects your expertise and encourages balance between career and life. Key Responsibilities Serve as the first point of contact for client support needs - onsite and remote. Diagnose and resolve hardware, software, and network issues quickly and accurately. Support Microsoft 365 environments, Azure AD, and endpoint security configurations. Manage tickets and document solutions in line with service standards (SLA). Escalate complex issues to senior engineers as needed and collaborate to prevent recurrences. Maintain system security with MFA, patching, antivirus, and firewall support. Assist with client onboarding/offboarding and ensure clean transitions. Contribute to process improvements and internal knowledge base updates. What You Bring 3+ years in IT support or help desk roles, preferably in MSP environments. Deep knowledge of Windows OS, Office 365, Azure AD, and Active Directory. Proven troubleshooting skills for networks, endpoints, and security configurations. Strong communication and documentation abilities - especially with clients. Familiarity with ConnectWise, ServiceNow, or similar ticketing systems. Experience with VOIP, low-voltage networking, and A/V setups is a plus. Bonus: PowerShell scripting experience or background supporting dental software (Dentrix, Dexis). Understanding HIPAA compliance standards (for medical/dental clients). Valid driver's license and clean driving record. Your Impact When you succeed, clients stay secure, efficient, and confident - and that's what drives us. If you're detail-oriented, resourceful, and ready to elevate the IT experience for businesses that depend on technology, you'll feel right at home at Layer 9.

Job DescriptionDescription: Job Title: Technical Support IV Company: Trimitron Corporation Position Type: Full-Time Equivalent (FTE) Trimitron Corp is seeking a highly experienced Technical Support IV professional to provide advanced technical support, troubleshooting, and systems expertise in support of the Naval Information Warfare Center (NIWC) Pacific's Positioning, Navigation, and Timing (PNT) Division. This senior-level role is responsible for resolving the most complex technical issues, supporting mission-critical PNT systems, and leading technical support personnel to ensure seamless operations across NIWC Pacific's PNT environment. The Technical Support IV serves as a senior technical authority, providing expert guidance, mentoring junior staff, and ensuring that all support activities align with Navy, NIWC, and DoD standards. Key Responsibilities: · Provide expert-level technical support via email, phone, remote access tools, and other communication channels. · Address and resolve complex customer inquiries related to installation, configuration, operational functions, troubleshooting, and maintenance of systems and software. · Support PNT-related hardware, software, and network environments, ensuring high availability, reliability, and mission readiness. · Diagnose and resolve escalated issues involving system performance, connectivity, security, and application functionality. · Utilize remote desktop applications, ticketing systems, and help desk software to manage and track support requests. · Document troubleshooting steps, resolutions, and system updates in accordance with organizational and DoD requirements. · Provide senior-level technical support for PNT systems, mission applications, and operational tools used by NIWC Pacific personnel. · Collaborate with PNT engineers, analysts, and program managers to support system configuration, updates, testing, and operational troubleshooting. · Support PNT program reviews, technical discussions, and system maintenance activities by providing expert technical insights. · Ensure all technical support activities comply with Navy, NIWC, and DoD cybersecurity, configuration management, and operational policies. · Maintain awareness of PNT mission priorities to ensure technical support aligns with operational and programmatic needs. Required Qualifications · Ten (10) or more years of directly applicable technical support experience. · Bachelor's degree in Computer Science, Information Technology, or Management Information Technology. · An advanced degree may substitute for two years of experience. · Certification in Microsoft, Linux, or Cisco (required). · Proficiency with Windows, Linux, and Mac OS operating systems. · Experience using remote desktop tools, ticketing systems, and help desk software. · Strong troubleshooting, analytical, and problem-solving skills. · Excellent written and verbal communication abilities. · Strong interpersonal skills and the ability to support users with varying levels of technical expertise. · Demonstrated experience leading or supervising technical support teams. Preferred Qualifications · Experience supporting DoD, Navy, or NIWC programs, especially in mission-critical or engineering environments. · Familiarity with PNT systems, Navy IT environments, or secure network operations. · Experience supporting classified or high-sensitivity technical environments Why Join Trimitron Corp.? This position offers the opportunity to contribute to mission-critical defense projects, work alongside highly skilled professionals, and engage in challenging systems engineering tasks that directly impact national security operations. Benefits: We offer competitive pay and generous benefits including comprehensive medical insurance package, 401k with company match, employee assistance program and company paid benefits. Requirements:

Job Description Residential Support Technician Full-time 3:30 - Midnight or Midnight - 9 am **Shift Differential Available** Pinnacle's Voice: A Tale of Transformation & Recovery “I found myself like a lot of people in a position I never thought I would be in. I needed help bad… It all started with a call… one of the easiest and hardest things I've ever done. Every day I wake up and think how good it feels and how lucky I am to have found this place.” -Patient, Pinnacle Treatment Centers About Us: Pinnacle Treatment Centers is a leading provider of comprehensive addiction treatment services, committed to transforming lives through compassionate care. Our approach is rooted in evidence-based practices, focusing on the holistic well-being of our patients, and treating our teammates with the same level of individualized compassion and empathy. We believe in providing a supportive and inclusive environment for both our patients and our dedicated team of professionals. Pinnacle transforms the lives of more than 35,000 individuals daily resulting in a network of care spanning across the country. Position Overview: As a Patient Care Specialist- I of Ambulatory Services (PCS-I AMB), you are an active member of the multidisciplinary team, who is directly involved in providing quality care for patients in a transitional living addiction recovery environment. This position provides continuous patient care, monitoring, interaction, and role modeling and provides a safe, positive, supportive, and structured environment for patients enrolled in and/or entering ambulatory treatment. Teammate Appreciation Benefits: At Pinnacle Treatment Centers, we value our teammates and offer a variety of benefits to support their personal and professional growth. Variable Pay Structure: Competitive compensation based on experience, education, and licensure. Defined Career Pathing: Clear advancement opportunities through our Residential Aide Tier Program. STAR LRP Eligibility: 90% of our facilities are eligible for the Student Loan Repayment Program. Continuing Education: Access to over 600 free CEU courses to enhance your skills and knowledge. Partnership with Capella University to offer discounted tuition to PTC teammates. Paid Time Off: Enjoy 18 days of PTO and 8 paid holidays to maintain work-life balance. Diversity, Equity, and Inclusion Initiatives: Be part of a workforce that reflects the diversity of our patient population. Schedule Flexibility: We offer flexibility to accommodate different schedules and preferences. Merit-Based Increases: Opportunities for merit-based salary increases to recognize your contributions and growth. Qualifications: High school diploma or equivalent. Basic computer skills including general knowledge of or willingness to learn Microsoft Office suite (including Outlook, Teams, and Word). Valid driver's license in state of employment. CPR/MANDT certification - training provided locally and updated as required. Ability to travel up to 20% in local area Preferred: At least six (6) months experience working in a behavioral healthcare setting. Basic knowledge of addiction and the recovery process. Responsibilities: Support patient engagement by modeling positive behaviors, encouraging program participation, applying motivational interviewing, and guiding individuals through program expectations with empathy, respect, and professionalism. Promote a trauma-informed, recovery-oriented environment by maintaining a calm presence, supporting recovery goals, and enforcing program rules consistently and respectfully. Support AMA prevention and early intervention by monitoring risk indicators, engaging patients in supportive conversations, and promptly communicating concerns to the treatment team. Assist with the admission process by monitoring new patients for safety and security, ensuring they are comfortable, safe, and informed about program guidelines and completing the required documentation. Facilitate patient cellphone access in accordance with Transitional Living Playbook, ensuring proper documentation. Follow all safety, medical, and infection control protocols, including handling sharps, conducting searches, observing drug screens, and administering heat treatments Search patients and belongings diligently for contraband, managing valuables with respect and documenting according to procedure. Monitor patient self-administration of medications and obtain and record vital signs, reporting changes to medical staff as needed. Maintain readiness to respond to medical and behavioral emergencies through up-to-date certifications in CPR, MANDT, and overdose response including Narcan administration. Ensure timely, accurate EHR and facility documentation, including shift reports, critical incident reports, maintenance requests, and patient care observations in alignment with policy and accreditation standards. Facilitate or support patient activities and recovery support groups and encourage participation and engagement. Support patients in developing essential life and recovery skills through guidance, encouragement, and structured activities. Assist with the development of weekly meal plans and grocery orders in alignment with established guidelines and budgets, using the process to teach and reinforce independent living skills through hands-on practice. Support patients in facilitating their aftercare plans by helping gather and document basic information (i.e., appointment dates, referrals, or resources) and communicate any concerns or barriers to the treatment team. Provide safe and compliant transportation for patients, maintaining accurate mileage and travel records. Follow all established safety guidelines for group outings. Organize and facilitate store runs for or with patients in accordance with established guidelines, ensuring safety and adherence to procedures. Maintain a clean and safe physical environment by performing recovery home and bedroom inspections, practicing universal precautions, and reporting or addressing facility concerns Perform all duties in alignment with CARF standards to support continuous accreditation readiness. Maintain ongoing, current, and required training for best practice service delivery. Perform other duties as assigned Join our team & Start Saving Lives Today INDKYVANJ123

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

General information Requisition # R65181 Posting Date 01/06/2026 Security Clearance Required TS/SCI w/ Poly Remote Type Onsite Time Type Full time Description & Requirements Unlock the secrets of intelligence with MANTECH! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now-unleash your potential with MANTECH! MANTECH seeks a motivated, career- and customer-oriented Dedicated Support Technician to join our dedicated support team in McLean, VA. In this role, you will support mission-critical IT operations and play an integral part in helping users resolve a range of technical challenges. You will ensure reliable IT service delivery and work across teams to respond to evolving operational needs. Responsibilities include, but are not limited to: * Use ITIL-based processes to streamline the receipt, triage, categorization, action, and resolution for incoming incidents, requests, and demands for Mission Partner and support Restricted Handling/PRIVY Administration. * Process incoming requirements for access administration, virus scanning services, stand-alone desktops, laptops, computing services, servers, printers, and peripheral services. * Provide data transfer services and administrative access to applications and databases, including support for tools requiring sensitive data handling. * Monitor and update request-tracking systems used for trouble reporting and access administration. * Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support. * Deliver basic user training for off-the-shelf applications and office products, as well as custom tools depending on the office. * Perform remote desktop triage and system repair using remote tools. * Collaborate with network services, software systems engineering, and/or application. development teams to restore services and identify problems. Hours of Coverage: * Shift coverage required: Rotating - 3 days/week, 6:30 AM-3:00 PM; and 2 days/week available to stay until 4:45 PM (8:15 AM-4:45 PM). Minimum Qualifications: * High School Diploma with 11 years of experience, an Associate's Degree with 9 years of experience, or a Bachelor's Degree with 7 years of experience. * Former Restricted Handling (RH) Admin or current Restricted Handling (RH) Administration. * Knowledge of Windows Active Directory. * Ability to resolve technical problems and respond to requests via phone, in-person, ticketing systems, or IM related to hardware, software, network, access, or telecom. * Demonstrated technical and problem-solving capabilities to address critical IT issues. * Experience supporting Windows and business applications in an enterprise environment. * Familiarity with desktop programs, configuration, and debugging techniques. * Experience with virus scanning, standalone desktop, laptop computing services and experience with troubleshooting servers, printers, and peripheral devices. Preferred Qualifications: * Component Mission Administration (CMA) Certification. * Experience in a technical help desk support role. * Familiarity with data transfer services. * IAT Level II certification. * Experience with ServiceNow ITSM and ITBM. * Background managing projects of low to mid-level complexity. * ITIL v4 Foundation or higher certification. Security Clearance Requirements: * Current/active TS/SCI with Polygraph required. Physical Requirements: * Must be able to remain in a stationary position 50%. * Must be able to move/traverse within and between buildings and offices. * Must be able to position self to maintain computers, including under desks and in server closets. * Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Must be able to move Audio/Visual or Com. MANTECH International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation. If you need a reasonable accommodation to apply for a position with MANTECH, please email us at ******************* and provide your name and contact information.