Technical Support Representative Jobs in West Carson, CA

Job Title: Ink Technical Service Rep I (Bilingual English/Spanish) Salary Range: $80,000 - $90,000 Bonus: 6% Eligible for company vehicle and iPhone Travel: 70% including overnight and air travel POSITION SUMMARY/OBJECTIVE: The Technical Service Rep I will provide dedicated technical support to our valued customers in the Louisiana, Arizona, Northern California, and Mexico. In this role, you'll be pivotal in identifying and addressing the technical and continuous improvement needs of our assigned customers, ensuring the seamless delivery of our products and services. ESSENTIAL JOB FUNCTIONS: Leads and participates in process improvement initiatives with customers and Sun employees. This requires the dedication of significant time, as well as Sun Chemical resources tosupport the customer through major operational improvement projects including support throughput, decreased color down time, inventory, and work-off management, print quality improvements. Will participate regularly with the end use customer as our customer arranges, to provide expertise for successful graphic campaign changes and launches, and to provide expertise in job planning. Makes product selection decisions in accordance with Product Management based on enduse application and conducts appropriate trial related activities. Conducts research to develop custom products, coordinates with internal product management to define product recommendations, provides fitness for use guidance that aligns with end use application,required specifications, and customer process. Supplies training needs to customer employee base, especially where it pertains to performance of ink blending, inventory, work off, and other basic functions of ink blending in-house. Reporting field activity within the reporting tool (salesforce.com). Completes technical call reports and trial reports as needed, including both internal and external documentation. Submits, and follows up regional color match lab requests. Provides emergency backfill support for our products in case of sudden loss of customersupplied blending. REQUIRED EDUCATION AND EXPERIENCE: 5-10 years of ink industry experience Bilingual English/Spanish Experience with Kepner Tregoe, Six Sigma, SunMatch Industry laboratory and press equipment Ability to manage multiple complex projects. High level of pressroom and printing process knowledge BENEFITS We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, medical, dental, vision, short and long term disability benefits, 401(k)+match and life insurance. Eligibility of benefit timing may vary. EQUAL EMPLOYMENT OPPORTUNITY It is Sun's policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identity, marital or veteran status, disability, or any other status protected by applicable law. Employment agencies are an important component of our talent acquisition strategy, and we value the partnerships we have built with our preferred vendors. We will not accept unsolicited resumes from employment agencies for any employment opportunity. All resumes submitted by search firms to any employee at Sun Chemical or directly to hiring managers in any form without a signed contract on file, and search engagement for that position, will be deemed unsolicited in nature, and no fee will be paid in the event the candidate is hired as a result of the referral or through other means. Additionally, any resume submitted without a contract in place will be considered property of Sun Chemical and no fees will be paid to the agency if the candidate is hired.

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: Other Job Family: SCA Job Qualifications: Skills: Customer Service, Problem Resolution, Troubleshooting Certifications: None Experience: 1 + years of related experience US Citizenship Required: No Job Description: We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that's important. GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. We think. We act. We deliver. There is no challenge we can't turn into opportunity. And our work depends on a Full-Time IT Support Specialist joining our rapidly growing team of help desk professionals in Natchitoches, LA. At GDIT, people are our differentiator. As a Full-Time IT SUPPORT SPECIALIST, you will be trusted to utilize your root cause analysis and problem-solving skills to serve as the first point of contact for IT problem resolutions for the Department of Veterans Affairs (VA ESDMS). A typical day will include: Responding to incoming service calls and/or to self-service ticketing queues on behalf of our client to provide accurate and appropriate information Identifying, evaluating, and prioritizing end-user issues to ensure that inquiries are successfully resolved Utilizing troubleshooting techniques to resolve hardware, software, and network issues Documenting incident status and solutions in incident database tools Diagnosing, identifying, isolating, and analyzing problems utilizing historical database records REQUIRED QUALIFICATIONS: High school diploma or G.E.D. One (1) or more years of customer service or other telephone experience Louisiana residency living within a 60-mile radius of our Natchitoches facility Must be able and willing to work any full-time shift Ability and willingness to work and train onsite as required Must be eligible to obtain a public trust clearance Access to high speed wired internet connection Access to a quiet work environment free from distractions PREFERRED QUALIFICATIONS: Associate's degree or equivalent in a related field of study Previous experience troubleshooting software and hardware issues (Windows and MAC O/S, internet systems, and networking) Previous experience working with a contact center management database Previous experience working with a ticketing system WHAT GDIT CAN OFFER YOU: Competitive pay plus benefits A hybrid work environment with opportunities to work from the comfort of your own home An opportunity to support our nation's veterans in a mission critical assignment that keeps our nation safe and secure GDIT CAREERS Opportunity Owned #VAESDEG #TSSCE The likely hourly rate for this position is between $21.65 - $29.29. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Hybrid Work Location: USA LA Home Office (LAHOME) Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Join Caldwell and be part of a trailblazing team that is revolutionizing legal services for the tech industry. Caldwell is a leading and rapidly growing go-to firm for high-growth startups and technology-driven companies known for its excellence when it comes to tech and IP. Synergy between Caldwell attorneys in various practice groups generates innovative solutions to legal challenges clients face. We put our heads together across offices and departments to provide a holistic, multidisciplinary approach that equates to success for our clients. With a commitment to excellence, integrity, and client satisfaction, we are seeking a dynamic and experienced Technical Specialist or Patent Agent to join our firm. Our atmosphere is charged with energy, as we represent some of the most innovative technology companies in the world, and have a unique, collaborative environment focused on quality work and quality downtime. We offer competitive salaries, outstanding benefits (including comprehensive health and wellness programs), and an energizing, professional work environment. All employees are, for example, provided with an Equinox membership to help promote a healthy work-life balance. We are the law firm version of a startup, and we are having a lot of fun. Come help us shake things up! Requirements: Candidates must have a PhD in Biology or Chemistry, or similar preferred 1 or more years of patent prosecution experience A no man/woman left behind attitude Likes to Win Thirst for knowledge Loves technology A balance of confidence and humility Ready to help the firm grow The primary responsibilities are to perform functions related to patent preparing and prosecution, patent portfolio management and strategy, conducting research and in general assisting on matters and proceedings before the USPTO. All employees are expected to be in office. This position is not remote.

Support Specialist, PK Director's Action Group (DAG) - Space Systems Command REQUIRED SECURITY CLEARANCE: Secret POSITION TYPE/STANDARD WORK HOURS: Full-time/40 hours per week/ On-Site THE OPPORTUNITY: The PK Director's Action Group (DAG) Support Specialist role is essential for supporting workflow tasking and coordination within the Space Systems Command (SSC) Contracting Directorate (PK). This position involves managing tasker workflows, coordinating staff packages, tracking and managing suspenses, supporting PK Front Office activities, and documenting results for continuous improvement. As a crucial contributor, you will ensure that SSC's strategic objectives are met by maintaining accuracy, consistency, and compliance in all tasking processes. In this role, you'll help the SSC/PK directorate function efficiently by fostering a streamlined communication and action process across internal and external channels. WHO YOU ARE: You bring a deep understanding of workflow and task management within a defense-oriented environment, with a strong focus on communication, accountability, and timeliness. You have the expertise to act as a primary contact point for managing action correspondence, and your skill in tracking, coordinating, and archiving documentation ensures continuity and precision in delivering results aligned with SSC's operational standards. PRIMARY RESPONSIBILITIES: Managing Workflow Taskers: Monitor tasker workflows (Task Management Tool, Outlook Workflows), ensuring backup coverage for continuity. Review and assign taskers to SSC/PK action officers within 2 hours of receipt, maintaining SIPRNet access for timely classified tasker responses. Coordinating and Preparing Final Staff Summary Sheet Packages: Coordinate and finalize packages with Directorate personnel, ensuring comprehensive understanding and resolution of any concerns before submission to external tasking agencies. Track and Manage Suspenses: Collaborate with the SharePoint team to establish a tracking tool within 30 days of contract award to oversee all internal and external suspenses, recommending process improvements as needed. Archive all request and response documentation. Appointments, Conferences, and Meeting Support: Manage PK Front Office calendars and schedules, coordinate meetings with internal and external partners, and assist in conference planning. Record and Provide Results of Activities: Document all activities, sharing records with Government leads as requested. MINIMUM QUALIFICATIONS: US Citizenship and possess an active DoD Secret security clearance. 1 year of college (30 credit hours). Five (5) years (government) in DoD executive administrative support SUPERVISORY RESPONSIBILITIES: This position could occasionally supervise the work of others. WORK ENVIRONMENT: This job operates in a professional office environment. This role routinely uses standard office equipment. PHYSICAL DEMANDS: Must be able to operate a computer and other standard office equipment. Must be able to remain in a stationary position, 80%. TRAVEL: None. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and/or activities may change at any time with or without notice. BTAS BENEFITS: A comprehensive benefits program, including paid time off, federal holidays, health coverage, 401K plan with generous company match is offered to all full-time employees. COMPENSATION / SALARY RANGE: BTAS adheres to federal, state, and local regulations. This is a Full-Time, Salary, Exempt position. The following salary range is what we reasonably expect to pay but is contingent and subject to a variety of factors, including but not limited to years of experience, education, certification(s), training, specialized skills, responsibilities, etc. SALARY RANGE: $100,000 - $130,000 USD AAP / EEO STATEMENT: BTAS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. BTAS is an E-Verify program participant.

Qualifications: Must be highly organized and detail oriented Strong problem solving and follow-up skills Proficient with 10-key and must be able to type minimum 40 WPM Excellent written and verbal communication Ability to work independently and be part of a team Job Responsibilities: Perform high volume inbound and outbound customer support calls with an emphasis on balances 60 days past due and older Reconcile credit memos and pre-payments against open invoices Work cross functionally with internal stakeholders to resolve customer issues in a timely manner Maintain accurate customer records in ERP system Accountable for achieving monthly retention/collection goals Send account statement and dunning letters as required Perform additional assignments as directed by the Accounting Manager Preferred Customer Support Experience Benefits: We recognize people as our most valuable asset. Our competitive salary and benefits package includes 401(k), medical, dental and vision insurance, life insurance, paid company holidays, and paid vacations. Additional training provided. SSD Alarm is an Equal Opportunity Employer. Employment contingent upon successful completion of post-offer background screening and drug testing.

Ernest is currently in search of a Client Coordinator (B2B Customer Service Rep) for our division located in Commerce, CA. This is a full-time position that offers a competitive pay rate, benefits, along with an amazing employee first culture. For over 77 years, Ernest Packaging Solutions has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people. Essential Functions Receives order requests for: price quotations, confirmations, follow-ups and purchase orders. Processes all orders, returns, credits, additional billing and changes or cancellations directly from the Customer/Sales Personnel Responds immediately to Customer inquiries/information needs and provides positive, courteous service to Customer/Sales Personnel. Answer questions regarding product line, pricing, and deliveries. Provides proof of deliveries by request and samples of product Works with Merchandising to expedite or insure timely delivery of scheduled shipments: maintains close liaison with other departments to carry order through to completion Works with the appropriate internal department's on inquiries, quotes, returns, credits, stock counts, credit card orders, COD orders and redeliveries from vendor Reports all errors or any other pertinent customer concerns to Manager of Inside Client Relations Keeps lines of communication open with Manager/Sales Personnel Looks for opportunity to add on to client orders, promos, close out items. Suggestive selling to customers Keep up to date information on customers Assist in maintaining assigned Sales Personnel's unshipped/unbilled report Qualifications Client/customer service experience or equivalent combination of formal education/training and experience in the industrial packaging or related industry Working knowledge CRM management systems Thorough knowledge of outbound calling techniques and customer service measurements of success Demonstrated ability to communicate effectively both verbally and in writing Background with distribution methods, process improvement programs and procedures Limited product knowledge Work Location: In person

At Akkodis, we use our insight, knowledge, and global resources to make exceptional connections every day. With 60 branch offices located strategically throughout North America, we are positioned perfectly to deliver the industry's top talent to each of our clients. Clients choose Akkodis as their workforce partner to solve staffing challenges that range from locating hard-to-find niche talent to completing quick-fill demands. JOB TITLE: Service Desk Technician EMPLOYMENT TYPE: Contract/Contract-to-Hire (include duration and likelihood of extension) Contract: 12 months. COMPENSATION: Pay Rate : Pay Rate = $22-$24/hour (MAX) LOCATION DETAILS: Los Angeles, CA ABOUT THE ROLE: Seniority Level/Target years of experience: 2+ years' experience in Service Desk Support Top 3-5 Technical Skills - Experienced knowledge of computers (PCs, laptops) and peripherals. Exceptional customer service oriented with the intent of doing things right the first time. Good understanding of IT technology and concepts. Experience providing IT Support remotely (for requests and issues) and over the phone [NM1] Project Scope/Details/Responsibilities: Primary focus will be responsible for imaging new/repurposed laptops, working with end-users to resolve common computer/software issues, ensuring conference rooms are functional, and tracking assets. Performs the installation, configuration, and ongoing usability of workstation computers, peripheral equipment, and software within established standards and guidelines. Works with vendor support contacts to resolve any workstation repairs necessary. Ensure workstation computers interconnect seamlessly to diverse systems including file servers, email servers, application servers, and administrative systems. Performs upgrades on workstations and software to ensure longevity. Be a technical resource when answering the IT Service Desk phone queue. Work with conference room attendees that may need help with technology, cameras, and audio. Computer imaging using software that includes: MDT (Microsoft Deployment Toolkit), Azure Intune (AutoPilot), and software deployment tools. Ensure onsite\offsite conferences and community events have IT Support. Working with inventorying tools for both in and outbound IT assets. Experienced in troubleshooting and resolving IT Support tickets . Assist in ordering computer/IT supplies. Perform other duties as requested by Management. Education and Experience Minimum of 2 years' experience working in an IT Support role. Minimum of 2 years' experience working with Microsoft Office and Windows operating system. If you are interested in this ,please send updated resume to ************************** For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact Dana More at ************************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ********************************************** The Company will consider qualified applicants with arrest and conviction records.

Express Employment Professionals, Irvine is seeking a Customer Service Representative for a specialty residential and commercial fixtures company in the Irvine, CA area. Our client is well-established and serves the Southern California marketplace. This is a full-time, permanent, evaluation hire opportunity. Hours are Monday to Friday, 8:00am to 5:00pm. Compensation starts at $22.00 to $26.00/hour. Responsibilities: Processing inbound calls Prepare and provide quotes Dispatch service technicians Client troubleshooting Follow-up with current clients on pending orders Process orders Related customer service tasks Requirements: At least one year of related experience Knowledgeable about the SoCal area Excellent English communication skills (spoken/written) Intermediate Microsoft Excel user Professional, positive and friendly personality Associate's degree a benefit

A growing women's apparel brand is seeking a Customer Service Representative to join our dynamic team. The ideal candidate will have exceptional communication skills and a customer-first mindset, with experience managing high volumes of inquiries in a fast-paced environment. Location: Northridge, CA (Onsite, 5 days a week) Schedule: Monday-Friday, 8:00 AM - 5:00 PM Contract Length: 1-2 months Hourly Rate: $21/hour Start Date: ASAP Key Responsibilities • Manage a high volume of customer emails, ensuring timely and professional responses. • Respond to social media inquiries, comments, and messages across platforms. • Handle order processing, returns, and related customer requests. • Perform administrative tasks such as filing, copying, and data entry. • Utilize ticketing systems such as HappyFox to track and resolve customer issues efficiently. • Provide additional support and complete other duties as assigned. Experience: • 1-2+ years of customer service experience, preferably in the apparel industry or a similar e-commerce environment. • Proficiency with Shopify, Instagram, and ticketing platforms like HappyFox or AfterShip. • Strong organizational skills with a high degree of accuracy and attention to detail. • Excellent oral and written communication abilities. • Comfortable using Microsoft Office Suite (Outlook, Word, Excel) and MAC systems. • Familiarity with order and return workflows, especially in a retail or e-commerce context. Preferred Qualifications: • Previous experience in the apparel industry or other customer-facing roles. APPLY TODAY!

• Ability to technically interpret security events from: firewalls, endpoint protection, intrusion prevention/detection systems, security information and events management (SIEM), proxies, advanced persistent threats, email systems, servers (physical and virtual), databases and packets • Ability to interpret common attacks and exploits including but not limited to: Denial of Service, Domain Name Systems, malware infections, exploit kits, drive-by compromises, spear phishing, and/or zero days • Ability to analyze and reverse engineer malware packages to assess threats and indicators of compromise • Ability to create, correlate and modify advanced SIEM use-cases to trigger notifications on all severity levels of incidents • Ability to develop, analyze and interpret programming of malicious codes • Ability to demonstrate mastery of Tier 1 and Tier 2 Security Operations Center (SOC) Analyst responsibilities • Ability to reliably monitor and analyze specified data sources and incidents • Must have technical experience and knowledge on network and systems administration • Ability to consistently follow incident monitoring processes and procedures • Ability to document and communicate incident status updates, for non-technical personnel • Ability to create consistent and complete incident reports • Responsible for monitoring escalated event alerts • Ability to work well under pressure and be able to think outside of the box Requirements: • Minimum 2 (two) years of incident handling, security architecture, malware analysis, or similar experience is preferred • Candidate is preferred to have at least one of the following certifications (should be current): Security+, GSEC, GCIA, GCIH, CISSP or equivalent but is not required o College graduate with a computer science, computer engineering, forensic degree may be considered. Valid security clearance is preferred but not required

Are you passionate about delivering outstanding customer experiences and ready to be part of a fast-growing, innovative company? FHI Heat, a leader in cutting-edge hair tools and hair care products, is expanding, and we need a dynamic Customer Service Representative to join our team! This is a fantastic opportunity to work in a collaborative and energetic environment, providing top-notch service to our customers. Why Join FHI Heat? FHI Heat is at the forefront of the beauty industry, known for our commitment to quality and innovation. As we continue to expand, we're looking for someone who thrives in a fast-paced setting and enjoys making a meaningful impact every day. This role requires on-site presence 5 days a week in our Simi Valley office, putting you right at the heart of our growing operations. Key Responsibilities: Customer Engagement: Deliver exceptional service through phone, email, and chat, ensuring every interaction leaves a lasting positive impression. Problem Solving: Respond to inquiries, resolve issues promptly, and assist with product information, order statuses, and general questions. Order Management: Process orders, returns, and exchanges with precision and efficiency. Record Keeping: Maintain and update customer records to ensure seamless service. Team Collaboration: Work closely with other departments to enhance the overall customer experience. Feedback Analysis: Collect and analyze customer feedback, offering actionable suggestions for continuous improvement. Outbound Calls: Follow up on customer inquiries and resolve any outstanding issues, strengthening relationships and trust. What You'll Need: High school diploma or equivalent. 3-5 years of customer service experience. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to thrive in a fast-paced environment and juggle multiple tasks. Proficiency in Microsoft Office Suite; SAP and Shopify experience is a plus. Outbound calling experience is a bonus. Compensation & Benefits: Hourly Rate: $20-$26, based on experience. Comprehensive Benefits: Health, medical, dental insurance, vacation, and more in-house perks. Join Our Growing Team! If you're ready to grow with us and make an impact in the beauty industry, we'd love to hear from you! FHI Heat is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran.

IT Hardware Technician (LA) Mitchell Silberberg & Knupp, a mid-sized law firm with offices in Los Angeles, New York City, and Washington D.C., is seeking a Hardware Technician to join our team in Los Angeles. This position's purpose is to provide general hardware and software support services to the Firm's end-user population. Setup, install and configure systems equipment as well as audio and video teleconferences, while exhibiting a high level of customer service and attention to detail. The expected annualized base salary range for this position is $60,000 to $70,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. The IT Hardware Technician is a hybrid position and requires three (3) days of in-office work. In addition, this position will be required to participate in the unrestricted on-call policy which requires employees of the IT department to serve in an on-call capacity to respond to an unforeseen circumstance or emergency outside of regularly scheduled working time. Essential Duties & Responsibilities: A. Support Services: a. ) Provide onsite and remote technical support to the firm's user community including, but not limited to, troubleshooting, installation, configuration and maintenance of firm approved applications, end user hardware, peripheral devices and other technologies. b.) Troubleshoot and maintain the firm's printer and scanner assets while appropriately escalating to vendors when necessary. c. ) Set-up audio-visual equipment; including audio and video teleconferences, PowerPoint presentations and web conferences. d. ) Set up and configure firm approved mobile devices including Android and iOS devices. e.) Troubleshoot and update tickets escalated from first level Helpdesk in the firm approved ticketing system. f.) Coordinate with other department members to ensure that accurate inventory data is maintained. g.) Monitor inventory levels and alert supervisor when inventory becomes low. h. ) Handle technical issues in a controlled manner while interfacing with the user community in high pressure situations. i. ) Utilize independent judgment and discretion in escalating issues to system engineers or other IT resources as well as informing supervisor and IT management as necessary. j. ) Position will ensure that all assistance given is in compliance with department policies, procedures, and standards. The IT Hardware Technician is responsible for informing their supervisor of any hardware, software, or practices which are non-compliant with firm or department policy. k.) Maintain repair area, equipment, and inventory in an organized and clean manner. B. Additional Responsibilities: a.) Additional tasks and responsibilities as identified. Analyst will need to be available for special projects for the department or firm as requested. C. Confidentiality: a.) This employee may be exposed, expressly or accidentally, to confidential information. All information must be held as confidential unless otherwise indicated. Qualifications: A. Experience: a.) Minimum of two years providing technical support to end-users in a legal environment. b.) Bachelor's Degree not required but is considered a plus. c.) Law firm experience preferred, but not required. B. Organizational Abilities: a.) Must be able to organize work according to priorities while balancing time constraints, interruptions and demanding end users. b.) Track all tasks and inform supervisor of any delays. c.) Follow up on all end-user requests (e.g. help-desk calls, escalation emails, computer installation/relocation, software installation, etc.) to ensure end-user satisfaction. C. Computer Knowledge: a.) In-depth understanding of desktops, laptops, peripheral devices and configuration issues. Firm understanding of Windows operating systems. b.) Excellent knowledge of and ability to support a variety of software including the Microsoft Office Suite and legal-specific software. Familiarity with Active Directory and networking concepts. c.) Familiarity with mobile devices including iPhones, iPads, and Android devices. d.) Ability to independently learn new software applications and technologies quickly and thoroughly. e.) Must be able to detect visual and audio cues for troubleshooting purposes. D. Communication Skills: a.) Ability to listen and communicate clearly and effectively while maintaining good working relationships with co-workers, attorneys, and other support staff. b.) Must be able to communicate effectively with users in a non-technical fashion. c.) Must have the ability to read and understand technical manuals, journals, specifications, and procedures. d.) Additionally, this employee must be able to write procedures pertaining to his/her job duties. E. Detail Orientation: a.) Proven ability to notice and pay attention to details. F. Availability: a.) Must be willing to work extended hours, including but not limited to, nights and weekends, when requested and during major project rollouts. We will make every effort to provide advance notification when possible in order to facilitate scheduling. G. Physical Ability: a.) Must be able to lift and carry microcomputer equipment (i.e. CPU enclosures, monitors, chassis, etc...) or other bulky items up to 35 pounds. b.) Must be able to maneuver aforementioned items into and out of tight spaces and at awkward angles. c.) Must be able to accurately manipulate small tools and components. d.) Must be able to physically operate and interact with various microcomputer equipment found within the firm. e.) Must be able to detect visual and audio cues for troubleshooting purposes. The Firm offers a competitive salary, attractive benefits, hybrid work environment, and a pleasant and supportive environment. EOE ************

A leader within the logistics industry is hiring a Customer Service Representative to join their team. This resource will be responsible for providing excellent customer service to external automotive customers and internal business partners to ensure a positive end to end experience. Responsibilities include Provide verbal and written communication via phone support and email correspondence Monitor various processes including delivery routes and any related changes Must Haves: 1+ years of experience as a Customer Service Representative within a call center environment High school diploma or equivalent Proficiency utilizing Microsoft Office programs such as Outlook and Word Excellent communication skills and ability to resolve issues within a timely and professional manner Plusses: Logistics and/or supply chain industry experience Bilingual - Spanish speaking

We are seeking a skilled and customer-focused Desktop Support Technician to join our IT team. The ideal candidate will have experience providing both remote and onsite troubleshooting support to end-users while maintaining a high standard of customer service. This role involves working with enterprise-level tools and technologies, supporting a diverse range of hardware and software systems, and assisting with networking and server administration. Key Responsibilities: 1. End-User Support: Provide remote and onsite technical support for hardware, software, and peripherals. Troubleshoot and resolve issues with Windows 10/11, Office 365, and other enterprise applications. Assist users with device setup, configuration, and maintenance (desktops, laptops, mobile devices, etc.). 2. Active Directory and Azure Management: Perform account management tasks in Active Directory, including password resets, account provisioning, and group policy management. Support Azure Active Directory configurations and integrations. 3. Device and Endpoint Management: Use Microsoft Intune for device enrollment, management, and policy enforcement. Deploy software and manage updates using enterprise tools. 4. Networking and Server Support: Troubleshoot basic network connectivity issues, including Wi-Fi, VPN, and LAN/WAN. Assist with server administration tasks, including file sharing, user permissions, and performance monitoring. 5. Documentation and Reporting: Maintain accurate records of support requests in the ticketing system. Document solutions, workflows, and common troubleshooting procedures. 6. Continuous Improvement: Collaborate with IT colleagues to develop and implement best practices. Stay updated with emerging technologies and provide recommendations for enhancements. Qualifications: Education: Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Technical Skills: Proficient in supporting Windows 10/11 environments. Strong knowledge of Microsoft Office 365 suite (e.g., Outlook, Teams, SharePoint). Hands-on experience with Active Directory and Azure Active Directory. Familiarity with device and application management using Microsoft Intune. Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN). Experience in server administration and support is a plus. Experience: 2+ years of experience in a desktop support or IT help desk role. Previous experience with remote support tools and ticketing systems. Soft Skills: Excellent troubleshooting and problem-solving abilities. Strong verbal and written communication skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Certifications (Preferred): CompTIA A+, Network+, or equivalent certifications. Microsoft certifications such as MTA, Azure Fundamentals, or MS-900.

Information Systems Specialist / Service Desk Technician Duration: 3 months contract (extendable) Pay rate $32 Per hr on W2 The Information Systems Specialist is part of the Information Technology Service Desk Team and is the direct support for the installation, maintenance, and troubleshooting of desktop computers, laptops, printers, and network services. This is an entry-level position and the first point of contact for users who contact the service desk team through phone, email, and ticketing systems to ensure that users receive appropriate assistance, status updates, and resolution in a timely manner. Assists in the installation, implementation, and upgrades of internal systems and maintains a tracking system for usage evaluation. Position Responsibilities Fields incoming requests and incidents to resolve technical issues through the ticketing system. Escalates advanced issues to appropriate team members or other teams. Notifies user of escalation through status updates Maintains records and inventory of computers, hard drives, monitors, RSA tokens, travel laptops, and other computer accessories Responsible for daily service desk activities monitoring ticketing system and providing support to remote users, VPN, Microsoft Office, Windows and Mac OS support, iPhones, desk phones, tablets, local/network printers, and any industry software Performs Windows & Mac imaging of computer systems, setting up new hire employees with equipment & gathering equipment from off-boarding employees Provides support for on-site/off-site meetings, conference rooms, and audio/video-related support Performs hardware support including installs, troubleshooting, basic repairs, printer maintenance, e-waste, and responsibility for the storage and inventory tracking of new and used equipment Learns to use professional concepts. Applies company policies and procedures to resolve the routine issue and normally receives detailed instructions on all work. Works on assignments tasked by the Service Desk Supervisor Works on problems of limited scope and articulates issues and need for guidance, as applicable Other duties as assigned Basic Qualifications (Required Skills & Experience) High School Diploma or GED equivalent required Minimum 1 - 2 years of relevant experience or equivalent combination of education, training, and experience Has a solid understanding of the Windows Operating System and computer hardware Strong computer skills and proficiency in Microsoft Office Demonstrates strong customer service for phone and face-to-face interaction Effective, clear, and concise written and verbal communication skills. Articulates solutions in an effective and cohesive manner Other Qualifications & Desired Competencies Demonstrates effective analytical, problem-solving, interpersonal, time management, organizational & interpersonal skills Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties Displays strong initiative and drive to accomplish goals and meet company objectives Takes ownership and responsibility for current and past work products Is committed to learning from mistakes and driven to improve and enhance the performance of oneself, others, and the company Works well with others and consistently demonstrates teamwork, and collaboration, and puts the success of the team above one's own interests. Shares ideas and knowledge with others If you're Interested in above role please send me your updated resume to ******************************* or you can call me at ************

EcoFlow was born out of the dream of a group of battery engineers in 2017. Amid the global transition towards renewable energy, we lead the way forward with industry-leading portable power products, solar technology, and smart home energy solutions. EcoFlow is now actively participating in the innovation of portable energy storage and use technology, bringing Smart, Flexible and Reliable portable power solutions to thousands of homes. EcoFlow Vision Our vision is to power a new world. It's a call to the future - an aspirational, technology-driven, eco-friendly future shared by everyone. EcoFlow Mission Our mission from day one is to provide smart and eco-friendly energy solutions for individuals, families, and society at large. We are, were, and will continue to be a reliable and trusted energy companion for users around the world. Work at EcoFlow Inc. At EcoFlow, we are all innovators with a diverse set of backgrounds, skill sets, interests and needs, united in the mission to Power a New World. At EcoFlow, you will Find reliable peers, savvy mentors and see new career perspectives; Meet new challenges, solution possibilities and chances to show yourself; See wider, grow faster and to be outstanding. We're now looking for an associate-middle level Technical Support Engineer. This position is a full-time position. Your challenges: Provide product training and installation training; Provide on-site technical service solutions for ToC users and ToB customers; Participate in trade shows and technical exchanges. Your profile includes: At least 5 years installation work or electrician work in USA; Be familiar with the market electrical product and their installation; Be familiar with RV products,outdoor enthusiast preferred; Electrician Certificate Good understanding about USA's installation policies; Education requirement: Bachelor degree; Major in Electrical and Electronics, Battery, IT, IOT or related; What we offer: (1) Competitive salary package and performance based bonus; (2) Flexibility of working type; (3) A positive and warm team with transparent information transferring. Why EcoFlow "EcoFlow is among a number of tech startups that have a particular strength that can make them competitive on the global stage."----Bloomberg "The EcoFlow BLADE represents a new generation of mowers that dispense with the need for an electronic fence."----The Wall Street Journal "The product was impressively well designed back then and the company's products have only gotten better."----Forbes We are looking forward for your joining! Website: ************************ Social Media: Facebook | Twitter | Instagram | YouTube

Intro To Taxrise: At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do. When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives. We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation. If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution. About The Role As a Customer Service Representative at TaxRise, you play a pivotal role in maintaining positive and professional relationships with clients. The Customer Service Representative performs all client care activities by responding to client inquiries, partnering with clients to identify their needs, gathering and explaining required documents, and providing assistance as needed. Additionally, they collaborate with different departments and assist case managers. What You'll Do Build and maintain effective professional relationships with clients. Develop strong customer relationships by promptly responding to inquiries and addressing any complaints. Provide status updates to multiple team members and clients. Contact clients via phone and email to retrieve required documents and information. Handle phone calls with professionalism, courtesy, and an empathetic demeanor. Understand when and how to escalate calls to the appropriate department. Assist case managers in resolution cases. Understand, handle, and process forms related to tax resolution such as 433 forms and power of attorney. Take necessary actions to address and escalate forms-related matters as required. Respond to client inquiries regarding IRS or Collection notices received. Explain the necessity of requested documents and gather them effectively. Consistent time and attendance is crucial not only for operational efficiency and team collaboration, but also to meet the high standards of client needs as this is a client facing role. Flexibility is essential as the job may entail overtime during peak workloads or busy seasons to meet project deadlines and maintain high-quality standards. Possess detailed knowledge about TaxRise products and services. Handle questions related to company offerings and provide clear explanations. Upload necessary documents to the Customer Relationship Management (CRM) system. Understand foundational financial document review processes. Stay informed about internal processes, forms, letters, etc., to efficiently move cases through the resolution process. Uphold the highest standards of professionalism and care when handling clients. Meet customer needs, resolve problems, and follow up to ensure satisfaction. Collaborate with colleagues, support staff, direct reports, and others at TaxRise to ensure a seamless client experience and successful tax resolution outcomes. We expect all employees to maintain professional and respectful interactions, conduct, and behavior in the workplace and during company functions, in accordance with TaxRise standards. What You'll Need To Have Previous experience in a client care or customer service role, preferably in the tax resolution industry. Familiarity with IRS letters, tax forms, and financial document review a plus. Strong communication skills, both written and verbal. Ability to learn quickly and adapt to changing processes. Excellent organizational and multitasking abilities. Professional phone etiquette and customer-focused communication. High school diploma or general education degree (GED); or six to twelve months related experience and/or training; or equivalent combination of education and experience. What We Offer Medical, Dental, and Vision Insurance after 60 days Paid Time Off (Vacation, Sick, Holidays) Wellness Days 401(k) retirement plan Professional Development Program Access to on-site gym and gaming lounge Quarterly company outings Catered meals every Friday Pay Range: $19.00 - $20.00 per hour The above-range represents TaxRise's current good-faith pay scale for this role. TaxRise reserves the right to modify or update this range at any time. At TaxRise, we're proud to be an equal opportunity employer. We realize the key to creating a company with world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.

Goodlife Physical medicine is a multi-specialty healthcare group providing a comprehensive conventional and alternative treatment approach to sports injuries, musculoskeletal pain, and chronic lifestyle and postural-related conditions throughout our multiple locations in the South bay (Redondo Beach, El Segundo, Torrance, and Seal Beach). We offer Pain Management, Chiropractic, Massage Therapy, Physical Therapy, and Orthopedics. Our team is growing quickly and we are in search of an energetic, friendly, and hardworking Patient Support Specialist to assist our patients. Goodlife provides and coordinates conservative modalities with pain relieving and orthopedic techniques to deliver the best opportunity for rapid and sustained correction of painful physical medicine disorders. By getting at the heart of the problem, we can provide lasting results. Please see our introduction video here: **************************** This is a full time position with paid healthcare and paid time off. Goodlife is a face paced, high volume office. We are looking for an enthusiastic person who enjoys the fast paced, multi-tasking environment. The right candidate has a big heart and enjoys helping people. This individual will also be incredibly organized and has exceptional communication skills. Duties of the Patient Support Specialist include: Managing the clinic's schedule daily Facilitating and optimizing patient flow throughout the clinic Handling patient questions and calls with professionalism and confidence Following all clinical and administrative protocols Being exceedingly friendly to patients and staff Answering multiple phone lines Scheduling and checking patients in and out Patient insurance verification for benefits Qualifications: Bachelor's Degree preferred Computer skills required to manage patient information and ensure effective clinical workflows and documentation in the electronic medical record (EMR) Ability to work well within a team setting Interest in clinical/healthcare operations Starting pay is based on education and experience. **Company-wide bonuses based on hitting performance targets** Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Uniform allowance Vision insurance Healthcare setting: Clinic Medical office Outpatient Medical specialties: Anesthesiology Orthopedics Pain Medicine Physical & Rehabilitation Medicine Sports Medicine Schedule: 8 hour shift Monday to Friday

As a Wholesale Women's Apparel Customer Service Representative, you will be the primary point of contact for our retail clients, providing outstanding support and assisting with order inquiries, product information, and more. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping customers succeed. Key Responsibilities: Process and manage customer orders, ensuring accuracy and timely fulfillment. Manage return approvals and processing. Manage major department store orders; shave inventory, edit & revise orders as needed. Handle inbound customer inquiries via phone, email, and live chat in a timely and professional manner. Assist clients with product inquiries, including availability, sizing, and style details. Troubleshoot and resolve customer complaints or concerns, aiming for quick and effective solutions. Provide product recommendations and advice based on customer needs and trends. Coordinate with warehouse and shipping teams to ensure on-time delivery and handle shipping-related issues. Maintain accurate records of customer interactions, orders, and feedback in our CRM system. Follow up with customers to ensure satisfaction and encourage repeat business. Collaborate with the sales team to identify and capitalize on upselling or cross-selling opportunities. Stay up-to-date on our product offerings, industry trends, and competitors to best assist customers. Qualifications: Previous experience in customer service, preferably in the wholesale or retail apparel industry. Strong verbal and written communication skills, with a professional and friendly demeanor. Excellent problem-solving abilities and attention to detail. Ability to multi-task and manage multiple customer accounts simultaneously. Proficiency with Microsoft Office Suite and CRM software (experience with [CRM name, e.g., Salesforce, HubSpot] is a plus). Ability to thrive in a fast-paced environment while maintaining a positive attitude. Knowledge of fashion trends and apparel-related terminology is a plus. High school diploma or equivalent; college degree preferred.