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Technical support representative jobs in White Plains, NY - 642 jobs

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  • Technical Specialist - Triage Operations

    Perennial Resources International 4.1company rating

    Technical support representative job in Orangeburg, NY

    Contract Orangeburg, NY, Totowa, NJ, Dayton, NJ Responsibilities: Improve operational efficiency by championing standardization and innovation Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution Be ambitious, able to work independently & in a team environment under deadlines Be process-oriented and help develop runbooks and other technical documentation Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts Requirements: 2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.) A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience Experience working with Salt or Ansible for orchestration (preferably Salt) Excellent written and verbal communications interpersonal and customer service skills Working knowledge of: Jira concepts and SDLC framework Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)
    $77k-111k yearly est. 4d ago
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  • Customer Service Representative

    Esquire Bank 4.4company rating

    Technical support representative job in Jericho, NY

    Basic Function: The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners. Principal Responsibilities: Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner. Assist customers with deposits, withdrawals, or payments and resolve client concerns. Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers. Open commercial and consumer accounts and assist customers with routine account related inquiries. Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction. Utilize Sales Force to track client interactions. Assist with branch vault opening, closing and balancing procedures. Inform customers about bank products and services. Always maintain a professional appearance and demeanor. Comply with all department Security, company policies, procedures, and regulations. Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements. Background and Experience: High school diploma or equivalent required, and 1-3 years Teller/customer service experience. Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees. Excellent organizational and time management skills. Ability to work independently with little to no supervision. Cash handling experience preferred. High level of accountability, efficiency, and accuracy. Prior Customer Service experience. Microsoft Office and Excel skills. Salesforce experience preferred. Location: Esquire Bank, Jericho, NY (On-site) Full time - M-F 8:30 am - 5:30 pm Estimated Salary Range: $40,000 - $55,000 / year Compensation may vary based on education, skills, qualifications and/or expertise.
    $40k-55k yearly 12h ago
  • Customer Service Representative

    Russell Tobin 4.1company rating

    Technical support representative job in Port Washington, NY

    Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY Employment Type: Contract Pay rate: English Speaker - $17.50 French Speaker - $20 Responsibilities: Answer incoming calls and process customer orders. Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly. Resolve customer complaints while maintaining composure and professionalism. Document customer interactions accurately and track call types. Follow up with customers regarding order status, shipping, and stock availability. Maintain support service levels consistent with Luxottica's standards. Perform all other duties as assigned. Requirements: High school diploma or equivalent. Minimum 1 year of experience in customer service, hospitality, or call center environments. Excellent telephone etiquette and communication skills (verbal and written). Strong PC skills including Microsoft Office (Word, Excel) and internet navigation. Ability to prioritize tasks, manage time efficiently, and work well in a team environment. Demonstrated listening and comprehension skills. Nice to have: Higher education degree. Experience using SAP. Knowledge of optical products and industry terminology. Bilingual in French. Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $31k-37k yearly est. 2d ago
  • Commercial Lines Customer Service Representative

    Strategic Insurance Partners-Sip

    Technical support representative job in Nutley, NJ

    About Us For more than 100 years, Strategic Insurance Partners (SIP) has been providing Personal and Business Insurance protection that fit your needs. Developing a comprehensive insurance portfolio can be a challenge without guidance from a trusted advisor. At Strategic Insurance Partners, we've been working alongside business owners in New York, New Jersey, and Pennsylvania for more than a century. Instituting extensive insurance expertise, SIP agents take a consultative approach toward identifying risks and proactively reducing the impact of loss through customized coverage. Our management and representatives have developed an atmosphere of trust over the years, which has enabled deeply valued and longstanding relationships with our clients. Commercial Lines Customer Service Representative Responsibilities: Policy Servicing: Assist the Account Managers with processing Change Requests, Audits, Certificates, and more. Agency Management System Operation: Work daily in AMS to access policy details and update the accounts for accuracy. Task Management: Track, follow up and close out service tasks. Team Collaboration: Partner with Account Managers and/or Account Executives to assist and maintain the retention lists every month, 90 days in advance. Customer Servicing: Assist the Account Managers with incoming calls when needed. Qualifications: Valid New Jersey Property and Casualty License required Minimum of 2 years of commercial lines insurance experience Knowledge of insurance products Proficiency with AMS360 and ImageRight preferred; experience with other agency management systems will be considered Effective verbal and written communication skills Excellent organizational skills Strong multitasking skills, attention to detail, and follow-through discipline Hours: Monday-Friday, 9:00am-5:00pm Office Location: 492 Franklin Avenue, Nutley, NJ 07110 Benefits: Competitive Salary Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
    $30k-39k yearly est. 2d ago
  • Desktop Support Technician (ALL SHIFTS)

    Teksystems 4.4company rating

    Technical support representative job in Mineola, NY

    Main Responsibilities: * Maintain detailed inventory of hardware and Software being used at private practices * Support simultaneous projects at varying hospital sites: Windows 11 upgrades, MDM migration, etc * Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs. * Properly image workstations and validate application functionality * Deploy workstation setups and provide excellent cable management * Assist/lead site deployments for end user hardware role outs Skills: * Excellent listening, questioning, and customer service skills * Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly and build on knowledge learned * Ability to maintain composure, tact and effectiveness under stressful conditions * Ability to organize information, efficiently manage time and balance multiple priorities * Strong verbal and written communication skills, particularly an ability to relay technical concepts to a business audience * An understanding of applications running in a Citrix environment and VDI *Ideally this person should have 2-4 years of overall experience* *Skills* Deployment, Windows 10, Hardware, Troubleshooting, Desktop, Support, Imaging, Windows, Customer service, windows 11, m365, ivanti *Top Skills Details* Deployment,Windows 10,Hardware,Troubleshooting,Desktop,Support,Imaging,Windows *Additional Skills & Qualifications* Candidates must be flexible to travel to different hospital sites. This is not a field tech role, but there are sites in Manhattan, Queens, BK, and Long Island that will be supported. *Experience Level* Intermediate Level *Job Type & Location*This is a Contract position based out of Mineola, NY. *Pay and Benefits*The pay range for this position is $24.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Mineola,NY. *Application Deadline*This position is anticipated to close on Jan 30, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $24-25 hourly 2d ago
  • Data Support Analyst I

    Emoney Advisor 3.9company rating

    Technical support representative job in Stamford, CT

    Job Summary The primary focus of the Data Support Analyst I representative is to provide proactive customer service to both our clients and internal teams. This position will troubleshoot, diagnose, and resolve problems with our aggregation systems. Job Responsibilities Provide Tier 2 level support via chat, email, and phone Interface with end user clients to help troubleshoot and resolve technical issues, procedural issues, and ensure data transfer efficiencies Interface with internal support teams on escalated issues - both customer and operations based Adhere to team and individual key performance indicators (KPIs) Stay up to date on system releases, new features, and bugs Make outbound calls help expedite resolution Provides a second level of support for account aggregation Perform other duties as assigned Requirements Bachelor's degree or equivalent work experience required; college degree preferred 2 years customer service experience preferred Team Player with the ability to work independently as needed Ability to work overtime, including evenings and weekends as needed Skills Exceptional communication skills (both written and verbal) Strong analytical and diagnostic skills Working knowledge of different aggregation methods(Screen Scraping,API's, and File Based) Understand the different types of financial accounts that can be aggregated Ability to read and interpretdifferent HTTPresponses (JSON, XML, HTML and others) Strong technical troubleshootingand critical thinking Ability to adapt in a fast-paced environment while multitasking Dependable, accountable, self-motivated, and drive to excel Detailed oriented Working knowledge of MS Office suite Strong organization skills and excellent time management skills The salary range for this position is $50,000 - $59,000; commensurate salary to be determined based on skills, professional background and expertise. This position is also eligible, pursuant to applicable eMoney policies, for the annual bonus program, retirement contributions, health insurance, sick leave, parental leave and paid time off. At eMoney Advisor, our mission is to help people talk about money. Founded in 2000, it's the only wealth management system that offers transparency, security, mobile access, and superior organization. Our award-winning, web-based services and resources are designed to amplify advisors' value to their clients. Today, we serve more than 109,000 financial professionals and support over 6 million end clients. At eMoney, we create and nurture a culture that values diversity and inclusion, which enables our employees to thrive and do their best work. Different ideas, perspectives, and backgrounds inspire a stronger and more creative work environment that delivers better results. eMoney is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
    $50k-59k yearly 5d ago
  • Online Customer Service Representative

    London Jewelers 3.5company rating

    Technical support representative job in Glen Head, NY

    London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
    $25 hourly 12h ago
  • Intern - IT Operations Support

    Lightpath 3.3company rating

    Technical support representative job in Bethpage, NY

    Intern - IT Operations Support Job ID: 554167495 Lightpath is one of the largest competitive local exchange carriers in the tri-state area. Weown and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. We're looking for interns who are eager to learn, contribute, and grow in a collaborative environment. As an intern, you'll have the opportunity to: Work closely with team members on meaningful projects that drive results. Collaborate across departments, gaining exposure to different areas of the business. Explore and apply AI tools and technologiesas part of project work and problem-solving. Be an active part of a supportive, team-oriented culture. Contribute fresh ideas and take ownership of tasks that make an impact. Job Function We are seeking a motivated and technically curious intern to support our IT Operations team. This internship offers hands-on experience across infrastructure and application administration, providing exposure to virtual environments, Linux systems, enterprise applications, and network technologies. The ideal candidate will assist in maintaining and optimizing IT systems while learning from experienced professionals in a dynamic and fast-paced environment. Duties and Responsibilities Assist in managing virtual machines and supporting Linux/Windows server environments. Perform basic application administration tasks such as user account setup and troubleshooting. Support system monitoring and help identify performance issues. Participate in small-scale infrastructure and application projects. Document technical procedures and assist with issue resolution. Gain exposure to scripting, automation, and network fundamentals. Qualifications/Requirements Entering senior year of an undergraduate program or be recent graduates of an undergraduate or master's program in Computer Science, Information Technology, or a related field. Candidates must be local to one of our office locations. Bethpage NY, NYC, Golden CO, Wakefield MA, White Plains NY. Basic understanding of virtualization platforms (e.g., Nutanix, VMware, Hyper-V). Familiarity with Linux and Windows operating systems and command-line operations. Exposure to database technologies (Oracle, MySQL, SQL Server) and basic SQL query writing is a plus. Interest in learning about IT infrastructure, systems management, and enterprise applications. Basic understanding of scripting or programming (e.g., Python, Shell, JavaScript, XML) is a plus. Strong analytical and problem-solving skills. Excellent written and verbal communication abilities. Ability to work collaboratively in a team environment and adapt to changing priorities. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $18.00- $20.00/hour. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.
    $18-20 hourly 4d ago
  • Technical Support

    Bridgeline 4.5company rating

    Technical support representative job in Garden City, NY

    If you have an interest in digital engagement technologies, as well as the desire to grow with a dynamic company, make a major difference within a flourishing organization, have great advancement opportunities, and thrive on working in a fast-paced, exciting environment, then this opportunity with Bridgeline Digital is for you. Bridgeline Digital, The Digital Engagement Companyโ„ข, and developer of the award-winning Unbound Platform, Hawksearch, and Woorank has an immediate opening for a Technical Support Engineer. Overview As a Technical Support Engineer at Bridgeline Digital, you'll work as part of a small support team in our Garden City, NY office providing technical troubleshooting and how-to assistance to Bridgeline's customers. The ideal candidate will have excellent communications skills and experience in technical support for a software company. Responsibilities: Customer Support - gathering information about issues with our software, entering tickets into JSM, attempting to resolve issues or answer how-to questions, routing to other departments for resolution, and customer follow-up. Technical Troubleshooting - gathering information on technical issues such as error messages and logs, analyzing client implementations as well as shared software components to identify defects, attempting to reproduce problems, documenting defect scenarios, diagnosing root causes and providing resolutions or workarounds Technical Writing - catalog common issues and their resolution for our Knowledgebase Requirements: Must be authorized to work in the United States on a permanent basis 4-year college degree or equivalent work experience, preferably in a technical field such as computer science 1-3+ years' experience working in a customer-facing technical support role Experience with JSM/JIRA Experience troubleshooting web-based software issues Excellent written and verbal communication skills (English), with the ability to explain complex technical problems to non-technical audiences 1-2 years web development experience (HTML, CSS, JavaScript, XML/XSLT, ASP.NET/C#) a plus Search, E-commerce, content management, and/or marketing automation experience also a plus Bridgeline Digital Offers: Competitive base salary and benefits, paid vacation and holidays, 401K, and more A dynamic, open-minded company with great opportunities for personal development Work with the newest development and digital engagement technologies ยท An organization where suggestions are encouraged, and your influence can be felt within the company and Bridgeline's products Professional development and career advancement opportunities Inspiring, fast-paced, and flexible environment
    $54k-90k yearly est. 3d ago
  • Audiovisual Support Technician - Weekend

    Stepping Stones Museum for Children 4.2company rating

    Technical support representative job in Norwalk, CT

    The part-time Audiovisual (AV) Support Technician provides essential technical support for the museum's AV systems during public hours, with a primary focus on weekend and event coverage. This position ensures that audiovisual equipment across exhibit spaces, performance venues, and event installations functions smoothly and reliably for visitors and staff. This position serves as the primary AV support role during assigned weekend shifts and public programs, ensuring audiovisual systems remain operational, safe, and visitor-ready. The Audiovisual Support Technician works independently during weekends while following established departmental procedures and escalating issues as needed. The position requires schedule flexibility and a part-time commitment (up to 25 hours per week), including consistent weekend availability and occasional holiday or after-hours event coverage as assigned by management. Position Responsibilities * Provide daily AV system support across exhibit spaces, performance venues, and event installations * Act as the primary AV support contact during assigned shifts, particularly on weekends * Execute system checks and prepare AV setups for performances, parties, and rentals * Troubleshoot technical issues with microphones, projectors, soundboards, and digital displays * Monitor and respond to AV support requests according to the department's tiered AV support structure, acting as primary weekend support and escalating issues when necessary * Ensure all AV systems are operational and ready for public use during museum hours * Log daily activities and submit AV support reports to the Senior Manager * Maintain equipment inventory and assist with minor repairs and preventative maintenance * Complete end-of-shift reports and handoff notes to support weekday AV and Multimedia staff follow-up * Participate in departmental planning meetings as scheduled * Ensure proper documentation of technical issues and resolutions * Maintain a high level of professionalism when assisting with visitor-facing or customer service situations Requirements Minimum Experience/Skills/Certificates: * 1-2 years of experience in audiovisual support, live event operations, or technical production * Working knowledge of AV systems, including soundboards, projectors, wireless mics, and media players * Prior experience in a museum, theme park, entertainment venue, or public experience setting preferred * Strong troubleshooting skills and ability to work independently on technical tasks * Excellent communication and organizational skills * Comfortable working weekends, evenings, and holidays as scheduled * Focus on consistently providing quality service to visitors or internal clients; strong interpersonal and collaboration skills with staff, visitors, volunteers, and community partners * Creative problem-solving skills with attention to detail * Excellent interpersonal skills, professional maturity, adaptability, and self-reliance * Self-aware and self-regulating; reads social and emotional cues; demonstrates empathy and active listening with visitors and colleagues * Strong relationship builder: Communicates effectively across all organizational levels, manages disagreements constructively, and welcomes feedback to foster trust * Consistently demonstrates good judgment and maintains composure in challenging situations * Intrinsically motivated with a positive attitude; embraces change, setbacks, and last-minute adjustments with enthusiasm and curiosity * Sensitive to diversity, including individuals with physical challenges or special needs * Ability to kneel, walk, and/or stand for prolonged periods of time, and load/unload equipment * Solid computer skills, including Microsoft Office Suite; proven ability to learn new systems and software
    $34k-38k yearly est. 6d ago
  • Respite Direct Support Tech (Passaic)

    Neuropath Behavioral Healthcare

    Technical support representative job in Clifton, NJ

    The Respite Technician will assist the clients with daily living activities in the client's home. Our Respite Technicians are dedicated and compassionate. This opportunity is a Part Time position . Who we are: Neuropath Behavioral Healthcare provides Comprehensive Youth and Family Support Services to primary caregivers of children and teens with Developmental and Intellectual Disabilities, an opportunity for rest and relief, while engaging youth in therapeutic age -appropriate activities. Duties/Responsibilities: โ€ข Provides one -on -one care to youth and young adults when primary care giver is not available. โ€ข Ensure the safety and well -being of the client. โ€ข Gives simple emotional and psychological support to the client and other members of the household and establishes a relationship with client and family โ€ข Aids with daily living, including personal care such as ambulation and personal hygiene assistance. Prepares and maintains records of client progress and services performed, reporting changes in client condition to manager or supervisor. โ€ข Actively promotes client's mental alertness through involvement in activities of interest โ€ข Performs housekeeping duties such as cooking, cleaning, washing clothes and dishes, and running errands. Cares for individuals and families during periods of incapacitation, family disruption, and convalescence; providing companionship, personal care, and help in adjusting to new lifestyles. โ€ข Instructs or advises clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care. โ€ข Attends in -service training as required by regulation โ€ข Adheres to all Agency administrative and clinical policies and procedure โ€ข Participates in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services. Requirements Skills/Abilities: โ€ข Must possess a strong service orientation, including active listening, critical thinking skills, and close monitoring of clients. โ€ข Minimum of three references required โ€ข Must have an automobile and a valid driver's license โ€ข Must have proof of car insurance โ€ข Pass a criminal background check including fingerprinting Education and Experience: โ€ข High school diploma or equivalent required. โ€ข More than two years or experience preferred. Physical: โ€ข Prolonged periods of standing, bending and lifting. โ€ข Must be able to lift up to 50 pounds at times.
    $44k-75k yearly est. 60d+ ago
  • Technical Support - NLS - HN

    Power Labor

    Technical support representative job in Little Ferry, NJ

    **We are looking for a responsible and reliable candidate to join our team** **TRAINING PROVIDED** Come join our team!! Hiring immediately: Provide troubleshooting/diagnostic assistance to repair technicians for Samsung appliances which include refrigerators, washers, dryers, microwaves, ranges and dishwashers. Research technical bulletins and repair knowledgebase to ensure information provided to the repair technicians is current and accurate. Ability to identify, diagnose, and solve unique and complex product specific technical problems Ability to understand wiring diagrams and other technical information Monday - Friday. 9:00 AM - 6:00 PM Pay - Depending on Experience Location: Little Ferry, NJ Benefits offered: -Holiday Paid -Vacation Paid -Health Care -Sick Pay Start Now!!!!
    $44k-75k yearly est. 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Levittown, NY

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $63k-89k yearly est. 12d ago
  • Individual Support Technician

    Asun Star Consulting, Inc.

    Technical support representative job in East Rutherford, NJ

    Job DescriptionDescription: The Individual Support Technician will provide in home services directly to youth under the age of 21 with intellectual and/or developmental disabilities. Individual Support Technicians are needed in work in Bergen, Essex, Hudson, Middlesex, Passaic and Union Counties. Responsibilities include but are not limited to: Implement interventions in Individual Support Plan; Teach skills to the youth; Train parent/guardian in implementation of Individual Support Plan; Data collection; Progress Notes Bilingual candidates (English/Spanish) encouraged to apply. Driver's License/Abstract (not to exceed 5 points) required and CPR/First Aid Certification required. Requirements: Position Requirements: Bachelor's degree in Psychology, Special Education, Guidance and Counseling, Social Work or a related field Must have at least one (1) year of supervised experience in implementing positive behavior support plans and teaching ADL/Instrumental skills for individuals who have intellectual/developmental disabilities Must be at least 18 years of age or older
    $44k-75k yearly est. 9d ago
  • Technical Support

    Kyndryl Holding Inc.

    Technical support representative job in Bogota, NJ

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of - and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond - taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Required Technical and Professional Expertise * 0-3 years of experience in Customer Service or Technical Support * Experience with Cisco Nexus and IOS technologies * Experience with F5 ASM and LTM configuration and troubleshooting Preferred Technical and Professional Experience * Cisco certified * Experience with network automation/scripting Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
    $44k-75k yearly est. 42d ago
  • Support Technician

    Daveandbusters

    Technical support representative job in Westbury, NY

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $18.25 per hour Salary Range: 16 - 18.25 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-18.3 hourly Auto-Apply 60d+ ago
  • Technical Support Specialist

    Teksystems 4.4company rating

    Technical support representative job in Carmel, NY

    Our client is looking for a Technical Support and Jr. Networking Specialist who contribute to the software and hardware troubleshooting of equipment which includes but is not limited to laptops, PCs, Windows Devices, Mobile Devices, iPads, and various other technologies. This candidate will report to an on site Information Technology team lead who supports this team. In addition to having strong technical skills and foundational IT knowledge, candidates will need to have excellent communication and inter-personal skills. The environment will require this person to work well with end users and demonstrate strong customer service. *The following experience is strongly encouraged for this assignment:* * Proficient in Windows software (Windows 10 / Windows 11) * Knowledge of troubleshooting email related issues * Knowledge of workstation setup and installs. * Ability to install network operation systems and perform simple upgrades to the network * Strong Knowledge on troubleshooting desktop systems such as desktops and PCs * Knowledge of configuring and managing network-based user profiles (Active Directory or other Directory Service tools) * General network experience with printers/routers/adding users/grouping * Server Hardware configuration * Manage switch configuration and troubleshooting * LAN/WAN experience * Support of virtual server environment *Top Skills* Windows support, ticketing system experience, office 365, desktop support, hardware troubleshooting, software troubleshooting, and active directory *Additional Skills & Qualifications* Certifications are not mandatory but nice to have. A+ is most applicable. *Please See SMART questions below that have been asked in interviews:* -What types of network devices are you familiar with? - What is a VLAN? - What is DHCP and why would you use it? - What would you use IPconfig for and which information will it provide? - A user approaches yourself and mentions they are having a hard time accessing a website, what do you do? - A user approaches yourself and tells you their computer is being "slow', what do you do? - How do you prioritize tickets? -How do you build relationships with end users and why would they trust yourself? -Name a time you have worked with a difficult end user and how did you overcome the situation? *Experience Level* Entry Level *Job Type & Location*This is a Contract to Hire position based out of Carmel, NY. *Pay and Benefits*The pay range for this position is $18.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Carmel,NY. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $18-24 hourly 2d ago
  • Client Support Specialist

    Emoney Advisor 3.9company rating

    Technical support representative job in Stamford, CT

    The Client Support Specialist is responsible for answering incoming customer inquiries, solving customer issues, and escalating cases to tier two teams or management when necessary. They handle cases related to at least ten major areas of the eMoney platform. They demonstrate a commitment to customer satisfaction and maintain high levels of call quality and professionalism. The Client Support Specialist consistently meets or exceeds the efficiency standards set forth by the company and displays ownership when handling customer requests.Job Responsibilities* Answers a large volume of service calls, chats, or emails of increasing complexity regarding eMoney applications within a call center environment* Provides technical and planning product support to advisors* Assist advisors with financial planning scenarios within the eMoney platform* Keep abreast of new features and functionality on all production sites of eMoney* Keep abreast of financial planning industry laws and trends* Identify customer needs, clarify information, research every issue, and provide solutions* Meet personal and team quantitative and qualitative targets* Log all appropriate details of interactions in a comprehensible way* Attends all trainings and successfully completes all assignments to familiarize themselves with the eMoney platform and Client Support policies and procedures* May review emails and processes administrative requests* Competently answers questions and resolves customer issues* Escalates complex issues to tier two teams when necessary* Stays up to date on system releases, new features, bugs* Maintains high levels of call quality and professionalism* Overtime and closing schedules may be expected depending on business needs* Follows assigned schedule including start/stop, break and lunch times* Meets efficiency standards set forth by the company Requirements* 2+ years of experience in a call center/customer service/support role or relevant experience, including commensurate internal experience* Bachelor's Degree or relevant experience* Financial Paraplanner Qualified Professional (FPQP), Certified Financial Planner (CFP), or other financial planning related designations is strongly preferred* Knowledge/Experience supporting at least two of the following five topics: investment, retirement, life insurance, education, estate or related financial planning experience is strongly preferred* Strong aptitude for technology and experience with web applications* Familiar with financial concepts and terms* Strong problem-solving skills Skills* Excellent communication and interpersonal skills, including the ability to communicate effectively to both technical & non-technical audiences* Ability to clearly communicate complex issues in an understandable manner* Ability to work independently and as part of a geographically dispersed team* Must be self-motivated and know when to escalate or seek guidance* Ability to manage multiple projects and tasks simultaneously* Detail-oriented and able to accomplish a wide variety of tasks in a fast-paced environment* Working knowledge of MS Office suite including, Outlook, Excel, Word, Power Point* Strong interpersonal and verbal/written communication skills* Strong organization skills and time management skills* Able to keep an even temperament and provide a pleasant service experience* Experience using SalesForce/CRM program a plus* Bi-lingual/Spanish speaking a plus The salary range for this position is $48,000 - $61,000; commensurate salary to be determined based on skills, professional background and expertise. This position is also eligible, pursuant to applicable eMoney policies, for the annual bonus program, retirement contributions, health insurance, sick leave, parental leave and paid time off. At eMoney Advisor, our mission is to help people talk about money. Founded in 2000, it's the only wealth management system that offers transparency, security, mobile access, and superior organization. Our award-winning, web-based services and resources are designed to amplify advisors' value to their clients. Today, we serve more than 109,000 financial professionals and support over 6 million end clients. At eMoney, we create and nurture a culture that values diversity and inclusion, which enables our employees to thrive and do their best work. Different ideas, perspectives, and backgrounds inspire a stronger and more creative work environment that delivers better results. eMoney is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
    $48k-61k yearly 2d ago
  • Technical Support

    Bridgeline Digital, Inc. 4.5company rating

    Technical support representative job in Garden City, NY

    If you have an interest in digital engagement technologies, as well as the desire to grow with a dynamic company, make a major difference within a flourishing organization, have great advancement opportunities, and thrive on working in a fast-paced, exciting environment, then this opportunity with Bridgeline Digital is for you. Bridgeline Digital, The Digital Engagement Company, and developer of the award-winning Unbound Platform, Hawksearch, and Woorank has an immediate opening for a Technical Support Engineer. Overview As a Technical Support Engineer at Bridgeline Digital, you'll work as part of a small support team in our Garden City, NY office providing technical troubleshooting and how-to assistance to Bridgeline's customers. The ideal candidate will have excellent communications skills and experience in technical support for a software company. Responsibilities: * Customer Support - gathering information about issues with our software, entering tickets into JSM, attempting to resolve issues or answer how-to questions, routing to other departments for resolution, and customer follow-up. * Technical Troubleshooting - gathering information on technical issues such as error messages and logs, analyzing client implementations as well as shared software components to identify defects, attempting to reproduce problems, documenting defect scenarios, diagnosing root causes and providing resolutions or workarounds * Technical Writing - catalog common issues and their resolution for our Knowledgebase Requirements: * Must be authorized to work in the United States on a permanent basis * 4-year college degree or equivalent work experience, preferably in a technical field such as computer science * 1-3+ years' experience working in a customer-facing technical support role * Experience with JSM/JIRA * Experience troubleshooting web-based software issues * Excellent written and verbal communication skills (English), with the ability to explain complex technical problems to non-technical audiences * 1-2 years web development experience (HTML, CSS, JavaScript, XML/XSLT, ASP.NET/C#) a plus * Search, E-commerce, content management, and/or marketing automation experience also a plus Bridgeline Digital Offers: * Competitive base salary and benefits, paid vacation and holidays, 401K, and more * A dynamic, open-minded company with great opportunities for personal development * Work with the newest development and digital engagement technologies ยท An organization where suggestions are encouraged, and your influence can be felt within the company and Bridgeline's products * Professional development and career advancement opportunities * Inspiring, fast-paced, and flexible environment
    $54k-90k yearly est. 5d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Levittown, NY

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $33k-46k yearly est. 12d ago

Learn more about technical support representative jobs

How much does a technical support representative earn in White Plains, NY?

The average technical support representative in White Plains, NY earns between $26,000 and $59,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in White Plains, NY

$39,000
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