School Based Assistive Technology Specialist
Technical support representative job in Sacramento, CA
Assistive Technology (AT) Specialist - School-Based
Employment Type: Full-Time (School Year Schedule)
The Assistive Technology Specialist supports students with disabilities by identifying, implementing, and maintaining assistive technology tools that promote access to curriculum, communication, and functional independence. This role collaborates closely with educational teams to ensure students receive appropriate AT services aligned with their IEPs.
Key Responsibilities
Conduct comprehensive assistive technology assessments for students across general and special education settings.
Provide recommendations for AT devices, software, and accommodations that support communication, academic access, sensory needs, and functional skills.
Participate in IEP meetings, presenting assessment findings and helping teams determine appropriate AT supports.
Train teachers, staff, and families on proper use of AT tools, including communication devices, software applications, adaptive equipment, and accessibility features.
Provide ongoing support and troubleshooting for AT devices, ensuring equipment is properly maintained and functional.
Collaborate with SLPs, OTs, teachers, and psychologists to integrate AT into the student's educational program.
Create and maintain documentation, usage logs, and progress data related to AT implementation.
Support the development of accessible instructional materials such as digital texts, modified worksheets, or alternative formats.
Stay informed on emerging AT tools, technology trends, and evidence-based practices.
Assist with managing the district's AT inventory, including device checkout systems and device tracking.
Qualifications
Assistive Technology Application Certificate
Associates, Bachelor's or Master's degree in Special Education, Speech-Language Pathology, Occupational Therapy, Assistive Technology
Experience working in school settings preferred.
Knowledge of assistive technology tools, including AAC devices, switch-access equipment, screen readers, communication apps, and educational software.
Ability to interpret assessment data and make evidence-based recommendations.
Strong communication and training skills.
Ability to collaborate effectively across multidisciplinary teams.
Comfortable providing services across multiple school sites within Sacramento County.
Work Environment
School-based schedule
Travel between sites within Sacramento County
Working closely with students ages TK-12th grade and special education teams
IT Support Technician
Technical support representative job in Sacramento, CA
Sacramento, CA
Opportunity with a Managed Service Provider (MSP) that manages networks, computer systems, and vendors for our business clients throughout the US, but primarily in Northern California. The IT Support Technician will have a track record of understanding business desktop, server, cloud, and networking technologies, including Windows 11 workstations, Windows 2016-22 servers, advanced networking, and vendor-specific hardware and software
RESPONSIBILITIES:
Making the user experience the top priority
Working as a team to administer and maintain production servers and applications
Performing support of network routing, VLANs, Windows server, and Windows desktop administration and troubleshooting tasks
Acting as an escalation point for customer device outages and performance issues
Monitoring alert systems and taking appropriate action as per guidelines
Analyzing various messages in an event log to affect repairs
Receiving escalated service requests requiring an enhanced response
Training and mentoring other technicians
Member of the after-hours support team
REQUIREMENTS:
Four (4) years of experience in similar IT support positions
History of network and firewall administration (Cisco, Sophos, Sonicwall)
Strong network, cloud, server, and workstation troubleshooting knowledge
Excellent customer service skills (courteous, tactful, and professional demeanor)
Excellent written and verbal communication skills, with experience presenting to groups
Reliable work ethic
Desired Skills and Knowledge:
Windows server technologies
Microsoft 365 and Azure technologies
Active Directory and GPO administration
Network switch and firewall technologies
BENEFITS:
Flexible Vacation
Bonus Program
401k with Company Match
Medical (90%), Dental (100%), Vision (100%)
Life Insurance (100%)
AD&D (100%)
Aflac available
Sick Pay
Paid Holidays
Employee Recognition Platform
Anniversary Recognition Program
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req25-00882
Customer Service Representative
Technical support representative job in Sacramento, CA
Customer Service Specialist
Sacramento, CA (onsite)
$20-22/hr
Do you have at least one year of customer service experience either from a call center or in retail? Do you have excellent communication skills and able to work in a fast paced environment? We are looking for a customer service professional for a new job opportunity in Sacramento, CA. If you are looking to join a great team and learning opportunities we encourage you to apply today!
Key Responsibilities
Handle 30-50 calls per day in a timely and professional manner.
Provide inbound telephone coverage and answer general product/service questions.
Place outbound calls for scheduling, follow-ups, and lead generation.
Accurately enter and update customer data in the system.
Research and resolve service requests, warranty issues, and complaints.
Promote company products/services and qualify leads.
Maintain compliance with company policies and safety standards.
Qualifications
Education: High school diploma or equivalent required.
Experience: Minimum 1 year of customer service experience; call center experience preferred.
Strong communication and interpersonal skills.
Computer proficiency with accurate data entry abilities.
Ability to work in a fast-paced, results-driven environment.
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
If you have the qualifications above and are interested in this opportunity - please apply today! If you are curious what else is available, please review the LHH website!
Technical Support Specialist, Water Meters
Technical support representative job in Sacramento, CA
Overview PACE Supply is a leading distributor of plumbing, waterworks, and industrial supplies, committed to delivering exceptional products and service to our clients. We are seeking a dedicated Technical Support Specialist for our Water Meters Division to provide expert support and drive customer satisfaction in a dynamic, fast-paced environment.
The Technical Support Specialist supports PACE's water meter and AMI/AMR product lines by providing technical expertise, training and customer support to utilities and contractors. This role ensures successful product implementation, troubleshooting and long-term system performance while serving as a key technical resource to our metering solutions business.
Responsibilities
Customer Support Excellence
Promptly address inquiries, concerns, and technical issues related to division products and systems.
Demonstrate a commitment to customer satisfaction, ensuring positive experiences and fostering lasting relationships.
Collaborate closely with clients to understand their unique needs and preferences.
Collect and analyze customer feedback and survey responses to identify areas for improvement.
Product Knowledge, Troubleshooting, and Training
Utilize division expertise to diagnose and resolve technical issues efficiently, demonstrating a deep understanding of product functionalities.
Provide clear and concise technical guidance to customers and internal teams, ensuring optimal problem resolution and customer satisfaction.
Stay updated on the latest division products, technologies, and industry trends to offer informed insights.
Conduct training sessions for internal teams and clients, enhancing overall product knowledge and usage.
Share insights on best practices, troubleshooting techniques, and industry advancements to empower teams with the latest information.
Manufacture Liaison
Act as a bridge between PACE Supply and manufacturer, fostering strong relationships and facilitating effective communication.
Collaborate with internal teams to ensure seamless coordination and resolution of customer issues.
Cross-Functional Collaboration
Collaborate with technical and non-technical teams to exchange insights and contribute to a holistic understanding of customer needs.
Facilitate communication between different departments, ensuring a coordinated approach to problem resolution and customer support.
Documentation & Reporting:
Maintain detailed records of customer interactions, technical issues, and solutions for future reference.
Generate insightful reports on common technical problems, providing recommendations for continuous improvement and proactive issue resolution.
Qualifications
High school diploma (or equivalent) is preferred. A combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify.
A minimum of 2 years in customer service management, particularly in metering technology.
Demonstrated ability to build and maintain relationships.
Flexible, creative, and able to work in a dynamic fast-paced work environment.
Demonstrated capacity to think “outside the box,” communicate and motivate customers on the company's products, programs, and new ideas.
Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint.
Excellent oral/written communication skills, including well-developed presentation skills.
Preferred: Bachelor's degree in Business Administration, Marketing, related field or equivalent experience.
Preferred: A minimum of 5 years' experience in AMI/AMR water metering technology.
Preferred: Outstanding verbal and written communication and organization skills.
Preferred: Self-motivated, able to work with minimal supervision.
Preferred: Strong organizational skills and attention to detail to manage multiple tasks and deadlines effectively.
PACE Supply is committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. We also consider qualified applicants with criminal histories in accordance with employment regulations.
Work Environment
Pre-Employment Requirements
As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements:
Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment.
Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements.
Drug Test: A drug test will be administered to ensure a drug-free workplace.
Work Environment
Physical Requirements:
The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.
Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck.
Prolonged periods of standing or sitting at a desk and working on a computer.
Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception.
Environmental Conditions:
The employee is frequently exposed to moving mechanical parts and outside weather conditions.
Occasionally, the employee may be exposed to high, precarious places and vibration.
The noise level in the work environment is usually moderate.
Benefit Snapshot:
PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.
Relocation Benefits
NO
Remote Availability
IN MARKET REMOTE
*Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at **************.
Auto-ApplyIT Support Specialist II
Technical support representative job in Sacramento, CA
This position will begin as a contract assignment, with the opportunity to transition to a full-time role. Purpose Under direct supervision, this position is responsible for providing second level technical support to all Teichert end users via the Support Center call line and email. This position works closely with the DTS Division staff and outside departments, as well as some vendors when purchasing hardware/software as needed.
Focus & Scope
Essential duties and responsibilities, i.e. those which are basic, necessary, and an integral part of the job, are indicated below:
Company/Entity
Actively supports the achievement of the business unit's goals and objectives by applying general knowledge of a variety of technologies.
Collaborates across departments and supports consistent technical practices. Adheres to policies, procedures, and standards that protect the company's interests.
Promotes and protects Teichert's, values to maintain a “team” spirit within the business unit and on project teams; works and cooperates with other disciplines across company lines to ensure maximum and best uses of Teichert resources.
Promotes and protects the community perception of Teichert.
Builds and maintains positive working relationships with internal and external customers. Maintains a positive impression of the department and company through professional interactions.
Technical/Specialty Area
Installs hardware and software on new and existing computers, printers, cell phones, tablets, laptops, and related equipment
Drives to customer locations to perform repairs or pick up and deliver equipment.
Provides level II hardware support to users in the areas of discrepancies, malfunctioning equipment, upgrades, maintenance and repair (Examples: Install RAM, install new monitor)
Provides software support to users in the use and functions of software packages such as Microsoft Office 365.
Escalate issues to Windows Administrators, Applications, Telecom and Network Administrators as needed
Provides on-going preventative maintenance and repair of computers, cell phones, tablets, printers, monitors and related equipment.
Responds to customer service inquiries and requests generated from the work order system; documents troubleshooting steps and/or resolutions into the work order system.
Analyzes and evaluates new systems, equipment, and solutions for viability of use. Makes recommendations to customers and management staff.
Participates in project involvement, including specialized projects such as development, schedules, and documentation; participates in staff and project meetings.
Trains and assists users with the use and functions of software and hardware equipment (computers, printers, cell phones, tablets, etc.).
Maintains an up-to-date knowledge of repair practices, policies, and technical specifications of computer and printer hardware.
Contacts vendors for technical support and parts procurement both electronically and by telephone. Completes internal and vendor required documentation related to services, warranty tracking, inventory maintenance, and repair history recording.
Contact customers as needed to discuss specific symptoms of equipment failure, cost, the nature of repairs required and possible solutions to equipment problems.
Relationships, Qualifications, and Requirements
Key Relationships
Reports to:
Site & End-User Support Manager
Direct Reports:
N/A
External Customers:
Software and hardware vendors.
Internal Customers:
All Divisions and Personnel within the Teichert Family of Companies.
Job Qualifications & Requirements
Education:
Associate's degree, technical degree, or an equivalent combination of education and experience.
A+ Certification, MCP
Experience& Industry Expertise:
At least two (2) years' experience in working as an IT support specialist, PC technician, or related position with increasing responsibilities in the maintenance, repair, operation, and installation of hardware and software for computers, cell phones, tablets, printers, etc.
Specific Job Requirements:
Must demonstrate knowledge of industry technologies, concepts, and methods.
Knowledge of troubleshooting steps, Help Desk software and IT related processes.
Must demonstrate experience in working with computer hardware and software technologies.
Must demonstrate delivery of excellent customer service.
Must demonstrate experience in training end-users.
Must be able to clearly communicate and be understood both verbally and in written form by internal and external customers.
Must demonstrate the ability to create good written technical documentation.
Must demonstrate experience and knowledge in hardware and software Windows systems technologies such as Windows Domain environment, MS Office, Microsoft operating systems, and related client applications.
Must demonstrate the ability to work in a team and maintain effective working relationships with all levels of staff and management.
Must possess a valid California driver's license and maintain an acceptable driving record.
Regular travel to other office locations required.
Competencies
Relationship Understanding
Business Acumen
Communication
Organization and Management
Teamwork
Technology: Basic Computer hardware and operation, Microsoft Windows, Microsoft Office
Equipment Used, Physical Demands and Work Environment
Equipment Used:
Personal computer, telephone, personal protective equipment (i.e. safety glasses, hearing protection)
Physical Demands & Work Environment: The physical demands and work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical: Sitting for long periods of time working at the computer or driving to other offices, plants or job sites. Viewing of computer monitor. Keyboarding: use of fingers to make small movements such as typing and mouse usage. Position may require varied work hours that include early morning meetings, late evening meetings, and weekend work for upgrades and installations that must be performed outside of normal business hours. Position may require travel to outside industry conferences and training seminars as needed, as well as to disaster recovery site(s). Must be available to respond to on-call support requests received outside of normal IT business hours. Ability to lift materials, boxes and equipment up to 50 lbs.
Work Environment: Typical office environment with adequate temperatures and lighting, low levels of noise. Demands of meeting tight deadlines. Data Center work may require exposure to loud noise and variant temperatures. Visits to other job sites and plants may require walking on uneven ground, climbing, bending, reaching or stooping, exposure to loud noise, high levels of dust and fumes, and exposure to inclement or extreme weather conditions.
HOURLY BASE SALARY RANGE:
$28.00 - $37.00
The range displayed reflects the range the company reasonable expects to pay for the position. The actual base salary is subject to variation due to the role, level, geographic location, relevant education, training, or experience, among other factors.
Employer Disclosure Statement
The above statements and job description are intended to describe the nature and level of work being performed within this job. They are not intended to be an exhaustive list of all responsibilities, duties, and tasks. Other similar or additional duties are performed as assigned.
Equal Opportunity Employer
Teichert and its subsidiaries are proud to be an equal opportunity employer. We do not discriminate against applicants or employees on the basis of age, race, color, sex, national origin, disability, military or veteran status, or any other characteristic protected by federal, state or local laws.
Applicants with disabilities may be entitled to reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the company. If you are an applicant with a disability, please inform Robert Maxey (*******************) if you need assistance completing any forms or to otherwise participate in the application process.
Notice to Staffing Agencies
Teichert, Inc. and its subsidiaries ("Teichert") will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Teichert, including unsolicited resumes sent to a Teichert mailing address, fax machine or email address, directly to Teichert employees, or to Teichert's resume database will be considered Teichert property. Teichert will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Teichert will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Teichert's recruiting function to submit resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. Teichert will not pay a fee to any Agency that does not have such an agreement in place. Agency agreements will only be valid if in writing and signed by Teichert's Human Resources Representative or his/ her designee. No other Teichert employee is authorized to bind Teichert to any agreement regarding the placement of candidates by Agencies.
IT Help Desk Support
Technical support representative job in Woodland, CA
USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements.
Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it.
Job Description
Job Title : Technician, Information Systems /IT Help Desk Support
Location : Woodland Hills , CA 91367
Duration : One year project
Job ID : 14958
Pay rate an hour -18.00 an hour
Qualifications:
High School Diploma (or equivalent) with additional education preferred.
IT Help Desk Support experience (application & hardware support). Technical Training & Certifications: Client Certifications.
Responsibilities:
Daily support of network and workstation printers
Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally.
Escalates problems to a technician as necessary
Keeps the customer up to date on the progress of problem resolution
Provides end users with detailed remote access knowledge and documents complete trouble shooting information
Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager
Responsible for on-site hardware & consumables inventory
Responsible for printer procurement as required by the customer
Responsible for printer hot swap inventory
Documents and reports all fleet meter reads Maintains printer fleet tools/databases.
Thanks ,Asma
Additional Information
All your information will be kept confidential according to EEO guidelines.
Instructional Support Technician, Instructional Support Technician II, Temporary
Technical support representative job in Sonoma, CA
Application Process This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Friday, November 21, 2025. In your cover letter, please describe your experience working with healthcare and/or simulation equipment and explain how it has prepared you to support nursing education.
Please review the position description listed above for full scope of responsibilities and qualifications.
Job Summary
Reporting to and under supervision of the Director of Operations (DO), the Instructional Support Technician performs comprehensive support services for the nursing program. The incumbent makes extensive use of materials, supplies, and equipment to support a variety of upper and lower division laboratory courses. The incumbent tracks and maintains various inventories; facilitates upkeep of building(s) (e.g., relaying work order request(s) to appropriate departments), maintains storage areas, and keeps a safe and sanitized work environment.
Key Qualifications
This position requires the equivalent to three years of experience providing instructional support services for a unit or discipline or in producing materials or supplies, or repairing equipment related to healthcare; or the equivalent to two years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a discipline related to the area may be substituted for one year of the required experience; or the equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a discipline related to the area to which assigned may be substituted for two years of the required experience. Experience working with simulation equipment and prior experience with nursing or healthcare education is preferred. Intermediate proficiency with computers and Microsoft Office (Word, Excel) required. Knowledge of Google Suite, and PeopleSoft preferred. The incumbent must successfully complete a pre-placement exam.
Salary and Benefits
This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. The CSU Classification Step Range for this position is $4,595 - $6,694 per month (step 1 - step 20). Step placement will be determined based on relevant qualifications and professional experience. Step placement upon appointment is not expected to exceed Step 18, $6,434 a month.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer.
A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page.
For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored.
Supplemental Information
Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community.
The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.
Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas).
Positions are posted for a minimum of 14 calendar days.
For questions related to the application process, please reach out to *************. The ADA Coordinator is also available (hraccommodations@sonoma.edu) to assist individuals with disabilities in need of accommodation during the hiring process.
Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at ****************.
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at ********************************************************************************** The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at ******************.
Advertised: Nov 07 2025 Pacific Standard Time
Applications close:
Easy ApplyIntern/Co-op - Information Technology (Summer 2026)
Technical support representative job in Martinez, CA
An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line.
Responsibilities:
A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions.
MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions:
Business Systems Analysis Intern:
Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties.
Cloud Engineering Intern:
Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions.
Cybersecurity Intern:
Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks.
Infrastructure Engineering & Operations Intern:
Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements.
Software Development Intern:
Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment.
Qualifications:
+ Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines
+ Strong academic performance
+ Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future.
+ Concurrent enrollment in a degree seeking program throughout duration of experience
+ Military experience a plus
+ Min - $24.95 per hour/Max - $31.19 per hour
+ We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA
Learn more about Marathon Petroleum's benefits at *********************
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
Findlay, Ohio
Additional locations:
Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas
Job Requisition ID:
00018342
Location Address:
539 S Main St
Education:
Employee Group:
Full time
Employee Subgroup:
Intern
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
About Marathon Petroleum Corporation
Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.
Tier II Help Desk Technician - Journeyman
Technical support representative job in Sacramento, CA
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting.
ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic).
Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands.
**Job Responsibilities**
+ Assists users with logged IT-related incidents when called upon.
+ Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support.
+ When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony support.
+ Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
+ Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
+ Analyzes system performance indicators and recommends improvement actions.
**Minimum Qualifications**
+ US citizen and fluent English speaker
+ Current, active DoD Secret Security Clearance
+ Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree)
+ Excellent customer service and communications skills
+ Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project)..
**Other Job Specific Skills**
+ Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
+ Applies standard methodology, techniques, procedures and criteria.
+ Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems.
+ Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
+ Exceptional customer service skills.
+ Experience with cloud infrastructure, digital workspace, and storage technology.
+ Understanding of ITIL Foundation
+ AWS Cloud Practitioner
+ CompTIA A+ CompTIA Cloud **Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$28.51 - $41.35
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Web Developer & IT Support Specialist
Technical support representative job in Sacramento, CA
Job Description
Are you ready to Join the Revolution with one of the most innovative, fastest-growing tree care companies on the West Coast? A Plus Tree is looking to hire the best of the best, and our goal is to ensure talent is rewarded with great compensation and a fulfilling career.
We're looking for a versatile Web Developer & IT Support Specialist to support both our software development efforts and internal IT operations. This role is ideal for someone who enjoys building and maintaining web and mobile applications while also serving as a technical resource for end users. You'll collaborate across teams to support daily operations, drive new feature development, and maintain our infrastructure and security standards. This is an on-site position based in Sacramento, CA.
Responsibilities
· Respond to help desk tickets, troubleshoot user issues, and escalate or assign as needed.
· Monitor internal support channels (Teams, phone, chat) and provide timely assistance.
· Deliver training and guidance on internal software tools to staff.
· Triage and resolve software bugs and performance issues across web and mobile platforms.
· Develop new features, integrate third-party APIs, and maintain cross-platform compatibility.
· Maintain technical documentation for codebases, systems, and user-facing resources.
· Participate in planning meetings and help prioritize features and technical tasks.
· Administer SharePoint and Microsoft 365 environments, including permissions and group access.
· Manage security compliance using MDM (Hexnode), EDR (CrowdStrike/eSentire), and regular audits.
Preferred Skills
· PHP
· JavaScript
· MySQL
· CSS
· HTML
Preferred Experience
· React Native
· Angular
Benefits:
Health insurance, Dental insurance, Vision Insurance, Life insurance, Paid Sick Leave, Paid Time Off, 401(k), and 401(k) Matching.
*A Plus Tree provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
IT Support Specialist
Technical support representative job in West Sacramento, CA
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are currently seeking an IT Support Specialist. The IT Support Specialist is responsible for ongoing operation, support, and improvement of laptops, applications, servers, networks, and technical systems of DCIDS. Serves as a first point of contact for users needing assistance with software and hardware. This is an onsite position in Sacramento, CA.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Fields, prioritizes, and troubleshoots multiple Help Desk requests. Creates, closes out tickets, and documents solutions.
Identifies and escalates trends in requests to IT Infrastructure Administrators or IT Support Supervisor and collaborates to ensure root cause resolution.
Assists in the administration, licensing, and inventory of laptops, applications, servers, networks, and technical systems of DCIDS.
Acts as a resource and engages DCIDS staff in developing and implementing application and technological process changes at a staff level.
Provides individual and group instruction or training, as needed.
Maintains a working knowledge of industry standards to recommend and update information systems policies, procedures, diagrams, and documentation.
Provides excellent customer service to all staff and works without direct supervision to handle internal customer issues.
Regularly review and refine troubleshooting practices by analyzing common issues, providing helpful insights to end users, and staying informed on technology trends to drive efficient and effective solutions, fostering a culture of continuous improvement.
Performs other duties as assigned.
The ideal candidate will have:
Information Technology related associates degree or equivalent work experience.
3+ years hands on IT experience supporting servers, desktops, laptops, and systems in a business environment.
3+ years of experience installing, configuring, and troubleshooting PC and server operating systems (MS Windows, Office).
Prior experience in the following areas preferred:
Installing, configuring, and troubleshooting Windows operating systems
Office 365 Administration (Exchange, SharePoint, Teams, Azure Active Directory)
2012-2019 Windows Server
Technical service experience
IP Networking Knowledge (VLANS, subnets, routing)
Administering enterprise level Anti-Virus systems
Administering Windows updates
Build and deploy images for computer deployment
Active Directory (security, group policy, federation)
Relevant IT related certifications are preferred
Advanced knowledge of Microsoft operating systems, office applications, and Active Directory. General knowledge of network, server, and visualization administration.
We offer a competitive compensation package including:
Up to 176 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
Monthly phone stipend
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
Auto-ApplyTechnical Support Specialist (Secret Clearance)
Technical support representative job in Rancho Cordova, CA
Mesotech International, Inc. ("Mesotech") is a rapidly growing engineering and manufacturing company in Sacramento, California that focuses on aviation related meteorological and industrial monitoring systems. With over 30 years of experience in systems design, software design, hardware design, system integration, and installation, Mesotech is an excellent place to begin or expand your career.
Job Description
We have multiple openings for Technical Support Specialists to staff our 24/7 helpdesk supporting US Department of Defense hardware, software, and network infrastructure. Openings are available for day, night, and swing shifts. This is a full-time, position. You will provide technical support via phone and email for equipment operating worldwide. The supported equipment includes but is not limited to servers, specialized appliances, data collection systems, sensors, and networks.
This position requires a government security clearance, you must be a US citizen for consideration.
Responsibilities include but are not limited to:
Diagnose and resolve hardware and software issues in a timely manner.
Assist in resolution of cybersecurity related issues.
Remotely apply patches, updates, and fixes to fielded systems.
Quickly identify and troubleshoot network issues.
Manage certificates for equipment on a secure network.
Provide technical support to end users and maintenance technicians via phone and email.
Work closely with engineering team to resolve complex problems.
Accurately enter data into ticket tracking systems and asset management systems.
Work with shipping/receiving and repair staff to ensure replacement parts are tested and shipped on time.
Monitor status of spare parts inventory to help prioritize ongoing support.
Monitor status of tickets to ensure that all customer requests are handled in a timely manner.
Report status of tickets and parts to management during weekly meetings.
Adhere strictly to DoD and other relevant government regulations and protocols concerning the transport, storage, disposal, and dissemination of controlled unclassified and classified materials or information.
Qualifications
Minimum Qualifications:
US citizen with the ability to obtain a Secret security clearance
Associate's degree in IT or related field
2+ years of experience in technical support
Ability to obtain DoD 8570 baseline certification to include at least one of the following: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP.
Fluent in written and spoken English.
Preferred Qualifications:
Bachelor's degree in related technical field.
Experience in cybersecurity field
Active Secret security clearance.
Work experience on DoD contracts and maintaining equipment on DoD networks.
Additional Information
Mesotech offers a comprehensive and generous benefits program including health insurance, PTO, and 401k. The base pay range for this position is $22 - $38 per hour DOE. Mesotech is an equal opportunity employer.
IT Service Desk-Mobile
Technical support representative job in Sacramento, CA
Role Description: Provide quality on-site support to partners (clients). When not on mobile assignments, take service desk tickets and resolve. Assist with developing policies and procedures governing how to troubleshoot IT issues at partner sites, including identification, documentation, distribution, and resolution. May assess new products or services and suggest enhancements to senior management. Relies on extensive knowledge and professional discretion to achieve goals. Significant ingenuity and flexibility is expected.
Responsibilities:
Responsibilities include but are not limited to:
Travel to various partner locations to perform onsite work on computer and network hardware and/or software.
Troubleshoot and solve support tickets while onsite at partner location.
Communicate with the partner contact to make necessary decisions and ensure satisfaction.
Install/replace/repair hardware and software, as necessary.
Assist with deployment of new workstations and user onboarding as assigned by Team Lead.
Back up all partner data in effort to ensure no data is lost and have the ability to get back to where the partner started, never create a worse than when you arrived.
Make suggestions to Team Lead regarding upgrades or changes which could enhance the partners' network/system and/or further allow for an enhanced overall partner experience.
Develop policies and procedures governing how to troubleshoot specialty issues, including identification, documentation, distribution and resolution.
Rely on industry knowledge and professional discretion to achieve goals.
Follow up with vendors or internal team members as needed for completion of issues
Assist service desk as needed to effectively resolve tickets.
Field telephone calls, email communication and support tickets regarding computer hardware and software.
Reinforce image and professionalism of the Executech Managed Services team and the organization.
Effectively communicate with internal and external contacts at all levels.
Promptly enter time into timesheets, tickets, expense reports and all other required documents.
Perform other duties as assigned or otherwise identified.
Knowledge, Skills, and Qualifications:
5-7 years' experience and bachelor's degree in related area, preferred.
Current CompTIA A+, or Network+, or Security+ certification, or the ability to obtain certification within 6 months of hire date.
Knowledge of office equipment (copiers, fax, printers, etc.).
Excellent organizational, written, and verbal communication skills necessary.
Proficient with network troubleshooting and topologies.
Professional, pleasant, and patient in demeanor, exceptional customer service.
Valid Driver's License.
Must have demonstrated maturity in judgment and ability to provide guidance to others.
Must be flexible, prioritize workload, able to manage multiple tasks, and have strong diligence.
Ability to be exceptionally self-reliant and self-directed; Possess the ability to work with minimal supervision.
Regular attendance and timeliness
Ability to effectively handle stress and pressure consistent with the job duties and industry.
Proficiency in Microsoft products such as Windows Desktop OS and Office Product Suite.
Ability to work after hours and weekends, as needed.
Intermediate networking knowledge including LAN, WAN, and wireless configuration, primarily for endpoint support.
Ability to make decisions with sound judgment, based on expertise and experience.
Proficiency in remote administration and troubleshooting of desktop PCs.
Experience in Active Directory configuring user and computer accounts.
Cross-platform experience (i.e. Windows, Linux, Solaris, OSX, UNIX, etc.).
Experience supporting VMware VDI (Virtual Desktop Infrastructure).
Typical Working Environment:
Work in a temperature-controlled office environment when not out for partner dispatches.
Low to Moderate noise levels consistent within an office environment; staff, phones, collaborative dialogue.
Note: some visits include Fabrication/Industrial/Farm partner sites for mobile dispatch. These are not always climate controlled and may have moderate to high noise levels; industrial equipment (proper use of personal protective equipment for the applicable necessary such as hearing protection and/or hair nets, eye protection, slip resistant footwear, etc).
Equipment/Tools used:
Computer
Multi-function printer/scanner
Hand Tools
Desk Phone/cell phone
Battery Powered Tools
Hand Truck
Physical Demands:
Constantly talk, hear, sit, use keyboard/ten key, fine dexterity with hands and repetitive hand motion.
Frequently lift and carry up to 20 lbs., push/pull up to 20lbs, reach outward, walk-normal surfaces, grasp, and hold.
Occasionally lift and carry between to 21-50lbs., push/pull between 21-50lbs, reach overhead, kneel, climb, and stand.
Rarely lift and carry 51+ lbs., push/pull 51+ lbs., squat, crawl, walk-slippery surfaces, walk-uneven surfaces, and bend.
Hours of Work:
This is a Full Time position.
Typical workdays are Monday-Friday, from 8am-5pm
Hours may vary to meet the needs of partners and business operations. This may include days, evenings, nights, weekends, and holidays.
The above statements are intended to describe the general nature and level of work being performed by those assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. Management reserves the right to reassign and alter the as dictated by business necessity and evaluate reasonable accommodations.
EEO At-Will
Executech Utah, LLC. is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or any other legally protected status.
All employment decisions at Executech Utah, LLC. are based on business needs, job requirements, and individual qualifications, without regard to any of the characteristics mentioned above. This policy applies to all terms and conditions of employment, including but not limited to, hiring, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Executech Utah, LLC. also maintains an "at-will" employment relationship with its employees. This means that employment can be terminated at any time, with or without cause, by either the employee or the company. No express or implied contract of employment is created by this job description or any other document, and the company reserves the right to modify or amend any policies, procedures, or benefits at any time.
By accepting employment with Executech Utah,LLC. the employee acknowledges that their employment is "at-will" and that they understand and agree to the terms described herein.
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Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Technical support representative job in Sacramento, CA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
INFORMATION TECHNOLOGY TECHNICIAN
Technical support representative job in West Sacramento, CA
This position is Hybrid and eligible for telework up to three (3) days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.
Excellence in the Business of Government!
Come join a team that creates:
* A collaborative team atmosphere founded upon ethics, integrity, and stewardship.
* A positive work environment that is open to change and invites its workforce to challenge processes.
* An opportunity for individuals to utilize their knowledge, skills, and experience to grow within the department.
Under the general supervision of the Information Technology (IT) Supervisor II, within the Client Services domain, the IT Technician provides customer support for hardware and software on multiple technology platforms, including basic problem solving, incident communication, request fulfillment, researching solutions and additional activities for the support of the Department of General Services' (DGS) Offices and Divisions.
Visa Sponsorship
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future.
Recruitment
If you're interested in exploring additional job opportunities at DGS, please reach out to our recruitment team; we'd love to hear from you! Please contact us at *************************.
Information about applying for a state job can be found here: Three Steps to a State Job. Please let us know how you learned about this career opportunity by taking the brief survey that follows: Click here to take the survey!
You will find additional information about the job in the Duty Statement.
Working Conditions
* Diversity, Equity, and Inclusivity: A work culture that emphasizes a culture of diversity and inclusivity, offering tangible rewards and recognizing the intrinsic value of varied perspectives and collaboration.
* Career Growth and Training: A focus on career growth and training in an effort to engage and retain a diverse talent pool that aligns with the organization's mission and vision.
* Competitive Rewards: Employees enjoy world-class benefits packages, attractive salaries, and robust pension plans, reflecting a commitment to employee well-being.
* Work-Life Balance: Work-life balance is fostered through measures like telework and adjustable schedules, allowing personal and professional lives to thrive together.
* Learning and Development: Emphasizing on continuous learning, DGS offers onsite and virtual Statewide Training programs to ensure that employees remain at the cutting edge of their fields.
* Generous State Benefits: Comprehensive health and dental insurance, long-term disability insurance, 11 paid holidays per year, paid time off, defined benefit retirement program, commute program, employee wellness programs, employee assistance programs, and medical/dependent care reimbursement accounts.
* Prime Location and Amenities: DGS's headquarters boasts features like the 7.5-acre River Walk Park, stunning views, convenient & affordable parking, and a state-of-the-art fitness center for all employees.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* INFORMATION TECHNOLOGY TECHNICIAN
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-501459
Position #(s):
306-072-1400-003
Working Title:
Help Desk Technician
Classification:
INFORMATION TECHNOLOGY TECHNICIAN
$4,133.00 - $5,538.00 A
$4,485.00 - $6,011.00 B
$4,934.00 - $6,613.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Yolo County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
8:00 a.m. - 5:00 p.m.
Work Week:
Monday - Friday
Department Information
The Department of General Services (DGS) Core Values and Employee Expectations are key to the success of the Department's Mission. That mission is to "Deliver results by providing timely, cost-effective services and products that support our customers." DGS employees are to adhere to the Core Values and Employee Expectations, and to perform their duties in a way that exhibits and promotes those values and expectations.
Department Website: ************************************
Special Requirements
Employment History on the STD 678 (State Application) must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD 678 (State Application) may be disqualified. Only the most qualified candidates will be invited to an interview.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 12/24/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of General Services
OHR - Mailing
Attn: Classification & Certification Unit
P.O. Box 989052
West Sacramento, CA 95798-9052
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of General Services
OHR - DROP OFF
Classification & Certification Unit
Office of Human Resources
707 3rd Street Suite 7-130, Lobby
West Sacramento, CA 95605
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is required and must be included.
* Statement of Qualifications -
REQUIRED - Statement of Qualifications. Please see the Statement of Qualifications section on the job advertisement for details and instructions.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Benefits
There are many benefits to joining our team! The State of California has a generous benefits package, some benefits include:
* Medical Benefits, including health, dental, and vision insurance
* Paid Holidays and leave
* Defined benefit retirement program
* Savings Plus Program (401(k), 457)
* Commute Program
* Employee Wellness Program
* Employee Assistance Program
* Medical/Dependent Care Reimbursement Accounts
Click here to view all the benefits available to state employees!
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: ************************************
Hiring Unit Contact:
ETS Admin Unit
**************
*********************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Main line
**************
*****************
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Information
Reporting Location:
Enterprise Technology Solutions
707 3rd Street, 3rd Floor
West Sacramento, CA 95605
Please specify RPA #29641 and JC-501459 on your state application.
Examination Information:
Those interested in obtaining employment with any state agency must apply and compete in the state's merit-based recruitment and hiring process. To apply for the examination for this position, click on the link below to search for the examination and follow the "How to Apply" instructions in the examination announcement:
CalCareers Exam/Assessment Search
Successful examination applicants are placed on a hiring eligibility list. If you already have list eligibility for this classification, you do not need to retake the examination. Applicants should refer to their examination results or check their CalCareers account for specific list eligibility expiration dates and/or to re-take the examination when necessary.
For questions regarding the examination process, please contact the DGS Examinations Unit at *******************.
Statement of Qualifications (SOQ)
Applicants must complete a Statement of Qualifications (SOQ) for this recruitment, describing how their skills, knowledge, abilities, education, training, and experience qualify them for the position. SOQ should have a title of "Statement of Qualifications with Your Name," be no more than 2 page, and no smaller than 12-point font. SOQ's OVER TWO PAGES WILL BE DISQUALIFIED.
1. Please describe your IT experience, your experience providing excellent customer service, and why you feel you would be a good fit for this position.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Level I and II Rope Access Technician
Technical support representative job in Benicia, CA
The Rope Access - NDE Technician is responsible for carrying out standard rope access operations under the direct supervision of an authorized Level 3 rope access supervisor. The technician will use Industrial Rope Access methods and related equipment to access and complete a wide variety of inspection, maintenance and other industrial work tasks while on ropes or in difficult access areas. Technicians must have the ability to perform work that is physically demanding, have good communication skills and the ability to assimilate a large amount of new information. Responsibilities may also include rescue operations, technical reports and administrative tasks. Work hours, locations, shifts and nature of work assignments vary greatly, and travel may be required.
Essential Job Functions
* Maintains a safe, secure and healthy environment by adhering to Company/Customer safety standards and practices and to legal regulations, alerting others regarding potential hazards or concern;
* Performs all duties as assigned and adheres to TEAM's Core Values and 7 Critical Choices.
* Utilizes proper personal protective equipment.
* Follows the Rope Access Supervisor's or the Rope Access Lead Technician's directions.
* Displays a healthy respect for heights and follows all OSHA, site specific and Team safety procedures.
* Understands work permits and participate in job hazard analyses.
* Participates in required training, rope access certification sessions and maintains a working understanding of rope access safe working practices.
* Works in accordance with TEAM rope access policies and Rope Access Code of Practice.
* Inspects and verifies rope access systems and components before use.
* Recognizes worksite hazards and notifies the Rope Access Supervisor of any unsafe conditions.
* Maintains proficiency at rescue techniques and assist in rescues as directed and in accordance with certification level.
Job Qualifications
* Minimum of a High School Diploma or equivalent
* Minimum 18 years of age.
* IRATA certification
* NDT/ NDE Certification preferred
* Travel required.
* Must have a capacity for work at height.
Work Conditions
* Field duties require outdoor work in a plant atmosphere with varying weather conditions.
* Interaction with other crew employees, as well as supervisors and client personnel.
* Working in plant and/or shop areas around production machinery with extreme noise levels.
* Must be able to wear safety equipment as required by the safety department for personal protection.
* May be at more than one job site in a day and must be able to tolerate climate changes.
* May be required to travel out of town on a periodic basis.
Physical and Mental Requirements
* Ability to lift and carry 75 pounds.
* Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking and stooping.
* Tasks may also include physically moving and setting up inspection equipment (maximum component weight +/- 50 lbs.).
* Climbing and working off of ladders, stairs, scaffolding and objects in excess of 100 ft.
* Working extended hours and standing for extended periods of time.
* Work in indoor and outdoor environments in conditions of extreme heat and/ or cold.
* Work in and near industrial hazards.
* Must be able to walk and climb except when performing non-field duties.
* Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits employee to communicate effectively.
* Sufficient personal mobility and physical reflexes, with or without reasonable accommodations to perform office duties and travel when necessary to off-site locations.
* Ability to maintain focus and multitask effectively.
* Exhibits sensible and responsible behavior.
* Must meet IRATA certification requirements.
Additional Job Description
Anticipated compensation for this role is $52,000.00- $72,000.00 per year plus benefits.
Note: Disclosure as required by Cal. Lab. Code § 432.3 of the pay range for this role when being hired into our locations in California. Team reserves the right to pay more or less than the posted range. Actual compensation will be based on experience, qualifications, and geography.
Auto-ApplyTechnical Support
Technical support representative job in Martinez, CA
Site Survey's (LAN/WAN) Data Cabling Loading of a supplied configuration Basic rack and stack installation of Cisco IPT equipment that doesn't include onsite staging Capable of Tone & Tag and punchdown and demarc extensions Installation of LAN/WAN Network Equipment (routers, switches, etc.)
Data Cable test results (if required)
Deliverables such as digital pictures (if requested)
Smarthands Testing and Turn Up of Equipment installed
Assisting with Cisco Unified Communications Equipment Installation - preconfigured equipment only
Assist with Cisco and Aruba Wireless Equipment Installation- preconfigured equipment only
Excellent communication skills
Support Technician
Technical support representative job in Folsom, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $18.25 per hour
Salary Range:
16
-
18.25
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyTechnical Support Engineer
Technical support representative job in Sacramento, CA
Who We Are Founded in 2016, Rhombus is on a mission to make the world a safer place with our centralized platform that combines intelligent cameras, sensors, and AI analytics to help organizations improve safety and operations at scale. We have a solid product-market fit, customers love us, and our solution makes a profound impact and difference in the world.
Rhombus was created by industry veterans and is also backed by incredible investors who believe in transforming the world of physical security with enterprise-grade technology that's accessible to any organization.
Who You Are
Here at Rhombus, everyone plays a critical role in achieving our mission to make the world safer with simple, smart, and powerful physical security solutions. No matter what team you're on, the work you do here makes a positive impact across the globe.
As a Technical Support Engineer, you'll be responsible for developing solutions to customer specifications and for customer support. You are a hands-on, technically minded problem solver who enjoys working directly with customers to configure, troubleshoot, and support integrated physical security systems. You're comfortable collaborating across teams - Sales, Engineering, Product - to deliver solutions that truly meet customer needs.
What You'll Do
* Implement new feature requests for customers by configuring cameras, sensors, and access control hardware.
* Collaborate with clients and Rhombus Engineering teams to resolve product or system issues, including network connectivity, firmware, and integrations.
* Provide regular issue and trend reporting to help internal teams understand recurring customer challenges and drive product improvements.
* Analyze support processes and recommend strategies to reduce common issues, improve installation success rates, and streamline customer onboarding
* Troubleshoot system and customer issues to validate product or service defects by reproducing behavior to isolate root causes.
* Support new product launches, by tracking early bugs and providing detailed feedback to Product Management teams
* Develop support tracking metrics to demonstrate common customer challenges and strengthen feedback loops between internal teams.
What We're Looking For
* 2-4 years of technical or IT support experience, ideally with hardware, IoT, or security products.
* Experience with ticketing systems (Zendesk) and managing a high volume of technical inquiries.
* Previous experience working with or supporting SaaS products, especially with device management platforms.
* Comfortable learning new tools and configuring cloud-managed devices or systems.
* Strong networking fundamentals, including VLANs, PoE, firewall rules, and basic troubleshooting.
* Excellent communication skills with customers via phone, email, and remote support.
* Familiarity with access control is preferred - door controllers, readers, wiring, relays, and basic locking hardware behavior.
* Knowledge of RESTful web services (Postman) for debugging or automation tasks.
* Experience with Python, HTML/JavaScript is a plus.
Location
This is a hybrid position based in Sacramento, CA. Candidates must be able to commute to the office 2-3 times a week.
Work Authorization
Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.
Compensation
$75,000 - $95,000
Additional forms of compensation, depending on the role, include performance bonuses and equity in the company. Individual pay is determined based on the candidate's primary work/hiring location and additional factors, such as skills and experience, and relevant education, certifications, or training. Further details about compensation for the role can be discussed during the interview process.
Benefits
Competitive Salary & Equity Options
Flexible Schedule & Paid-Time Off
Excellent Healthcare Coverage
Generous Family Leave Policy
WFH & Workspace Supplies
Career Growth & Professional Development
Dog-Friendly Office & Pet Insurance
What We Value
Customers Come First: We're obsessed with improving our users' lives and constantly question how we can improve upon what already exists.
One Team: Innovating in the physical security industry can't be accomplished by just a single person, which is why we collaborate with exceptional individuals who inspire us to be our best.
Think Greater: We believe the best ideas can come from anywhere. We strive to create an open environment where individuals can contribute and make an impact.
Act with Integrity: We believe honest communication is key to success. We conduct business the way it should be - with high ethical standards and to always do what's right.
Rhombus is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We encourage applicants from all backgrounds and experiences to apply. We actively promote diversity, equity, and inclusion in our hiring practices and throughout our organization.
Build a Safer Future with Us!
Technical Support Engineer
Technical support representative job in Roseville, CA
Interested candidates based outside of the designated areas are welcome to apply, provided they have the indefinite right to work in the job location. Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data - across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale.
We've been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design.
Join us on our mission to shape the future of our industry.
Please note the following requirements for this position:
* Must currently reside in Greater Roseville, MN or Heathrow, FL
* Commitment to the working hours of 10am-7pm EST
* Technical expertise in (at least one of): Linux / Virtualization / Storage
As a Cohesity Technical Support Engineer, you will focus on supporting Cohesity customers to provide timely resolutions to technical issues. You'll collaborate closely with highly skilled engineers from our team, striving to deliver flawless support and powerful solutions to our global customers.
We are looking for a passionate technical support engineer who possesses deep technical expertise, excellent troubleshooting experience, outstanding customer service and communication skills.
WHAT YOU'LL DO HERE:
* Work with Cohesity customers to provide a timely resolution to technical issues. Shifts may include standard business hours and/or early evenings, nights, to cover weekdays, weekends and holidays.
* Use available tools to investigate and troubleshoot technical issues.
* Recreate customer environments and problems to aid in troubleshooting/case resolution
* Record customer interactions, including investigation, troubleshooting, and the resolution of issues
* Work closely with Cohesity engineering and account management teams
* Demonstrate considerable judgment in selecting methods and techniques for obtaining solutions
* Provide the best experience possible for Cohesity customers
* Manage workload to ensure that all customer issues are resolved in a timely manner
* Assist in the development of comprehensive and reusable self-service solutions for future incidents
* Develop a knowledge base article.
* Determine and communicate recommendations on Support readiness for new products and features
* Provide feedback to improve product quality/functionality
* Participates in process planning and makes recommendations for improvements
WE"D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING:
* BS degree in Computer Science, Computer Networking or related with 3 years of experience OR MS degree in Computer Science, Computer Networking or related
* 2+ years of experience working in a Storage, Networking and/or Virtualization environment
* A strong understanding of Linux and administration experience across all working components
* A good understanding of Linux debugging utilities, with an emphasis on systemtap, tcpdump ftrace, strace, wireshark, gdb, and crash
* Experience with remote file access protocols, including NFS, SMB (CIFS)
* Ability to analyze system diagnostics and clearly articulate the issue for the customer
* Experience with storage-related concepts, including virtualization and data protection (e.g. VMware, CommVault, Symantec, EMC, NetApp)
* Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making
Disclosure Pursuant to Applicable State Equal Pay Transparency Laws - This position has a starting pay range as listed below. Actual salary depends upon many factors, including a candidate's skills, qualifications and experience, location, and salary expectations, and therefore a starting salary at the low end, high end, or even above the stated range may be offered. This position may also be eligible for bonus compensation, commission (if in a sales function), and/or equity grants. Additionally, full-time employees are eligible to participate in our comprehensive benefits framework, including health and wellness benefits, vacation, paid holidays and refresh days, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time.
Pay Range :
$74,800.00-$93,500.00
The compensation noted above is based on an annualized hourly rate assuming normal full-time employment.
Data Privacy Notice for Job Candidates:
For information on personal data processing, please see our Privacy Policy.
Equal Employment Opportunity Employer (EEOE)
Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or ******************* for assistance.
In-Office Expectations
Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.
Interested candidates based outside of the designated areas are welcome to apply, provided they have the right to work in the job location.