Technical support representative jobs in Wyoming, MI

The Part-Time IT Coordinator supports basic on-site information technology operations for our U.S. manufacturing facility. This position focuses on maintaining local hardware, assisting employees with basic technical issues, and coordinating with the parent company's central IT team in Germany for system configurations, security, and network management. The ideal candidate is a motivated self-starter who enjoys problem-solving, takes initiative, and can work independently while following established IT procedures. Key Responsibilities: • Serve as the first point of contact for on-site employees regarding basic IT support needs, including hardware, connectivity, and user access issues. • Perform basic troubleshooting for desktops, laptops, printers, and other peripherals. • Coordinate equipment setup and replacement (with configurations handled by central IT in Germany). • Maintain an inventory of hardware, accessories, and consumables (e.g., printers, cables). • Manage user account requests and password resets per established IT policies. • Liaise with the global IT department to ensure alignment with corporate security and network standards. • Support new employee onboarding from a technology perspective (hardware distribution, system access coordination). • Document and track IT support requests and resolutions. • Ensure data privacy and security procedures are followed according to company and parent-company guidelines. Qualifications • Associate degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered. • 1-3 years of hands-on IT support experience in a small-to-medium business environment. • Basic knowledge of Windows operating systems, Microsoft 365, and network connectivity fundamentals. • Strong communication and organizational skills with the ability to work independently. • Experience supporting manufacturing or industrial environments a plus. • Reliable, self-motivated, and able to manage tasks efficiently with minimal supervision. Work Environment: On-site position located at Rosler Metal Finishing USA, LLC, Battle Creek, MI. Standard office and manufacturing environment; may involve occasional movement of IT hardware or peripherals (up to 50 lbs). Compensation & Benefits: Part-time, hourly position (15-20 hours/week). Competitive hourly rate commensurate with experience. Eligible for limited company benefits in accordance with part-time policy. 📍 Location: Rosler Metal Finishing USA | Battle Creek, MI 📩 To apply email: ********************* 💻 Learn more about Rosler: *************************

Shift: 8 am Duration: 6 months (contract to hire) Primary work location is in the office area of a warehouse building. However, if equipment issues arise, may need to go onto the warehouse floor (no PPE required). Position will convert to full-time Must be able to manage time effectively. Initial training will be provided for a few weeks, after which will need to work independently. Interviews will be conducted virtually (Eastern Time). Must have good technical experience (3 - 5years experience required) The Role: This role provides first-level technical support to the organization's internal users of computer applications, hardware, and network systems. It involves deploying endpoint hardware and software products and services, responding to inquiries regarding system procedures, online transactions, and systems status, and collaborating with other IT teams to resolve issues. The role emphasizes relationship building and developing a comprehensive understanding of site operations to enhance IT service delivery. Essential Functions: · Help Desk Support: Monitor the Help Desk ticketing system (e.g., ServiceNow) and provide timely assistance to customers with incidents, events, problems, requests, and projects. · Issue Documentation: Document issue resolution in the ticketing system to ensure accurate records and knowledge sharing. · Hardware Deployment: Deploy and set up computers, printers, multifunction devices, scanners, VoIP phones, and mobile devices using tools like Microsoft Endpoint Manager (Intune). · Connectivity Maintenance: Ensure proper connectivity of all equipment including workstations, servers, phones, mobile devices, printers, scanners, and multifunction devices. · User Account Setup: Assist in managing end-user accounts, permissions, and access rights using systems like Active Directory and Azure AD, following best practices regarding privacy, security, and regulatory compliance. · Troubleshooting: Identify, troubleshoot, and resolve basic hardware and software issues with computers and peripheral devices. Escalate complex issues to higher-level support as necessary. · Performance Monitoring: Monitor the performance of supported devices and report recurring issues to the appropriate support groups. · Collaborative Support: Work with business partners and other IT support teams to facilitate software and hardware improvements, upgrades, reconfigurations, and/or purchases. · End-User Assistance: Provide IT services for end users, including visitors within the assigned region. · Security Support: Assist with resolving basic security-related issues and ensure compliance with enterprise data security standards. · Knowledge Sharing: Exchange information and knowledge related to IT services with other members of the support team. · Project Participation: Support the implementation of desktop and server systems in collaboration with other infrastructure and applications teams. · Asset Management: Participate in network asset management as per documented processes. · Team Support: Assist application development teams as needed throughout project lifecycles. · Additional Duties: Perform other duties and special projects as assigned by the team lead. Minimum Qualifications: · Certifications: ITIL knowledge preferred. A+, Network+, Microsoft, or other relevant technical certifications are a plus. · Technical Knowledge: Basic technical knowledge of current systems software, protocols, and standards, including Directory Services, Windows 10/11, Microsoft 365, Cisco VoIP and Networking, mobile communications, and ServiceNow ticketing system. · Troubleshooting Skills: Basic hands-on software and hardware troubleshooting experience. · Data Privacy: Knowledge of applicable data privacy practices and laws. · Team Collaboration: Experience working within a team-oriented, collaborative environment. · Decision Making: Makes decisions within scope using available relevant data, and seeks guidance when necessary. · Business Focus: Shows an interest in understanding how the business operates and applies this understanding to improve service delivery. · Continuous Improvement: Willingness to ask questions and take actions to improve tasks or processes within his/her own scope of work. · Collaboration: Willing to collaborate effectively within his/her own team and across functional, business, geographic, and cultural boundaries. · Communication: Ensures written and oral communications are clear and appropriate for the audience. · Accountability: Accepts responsibility for actions and results, demonstrating drive and self-motivation. · Change Management: Supports changes within his/her area of work and engages peers and stakeholders constructively. · Planning & Prioritizing: Able to prioritize work based on dependencies, technology context, and impact to the business, while remaining adaptable to changing circumstances. Physical Demands: · Mobility: Regularly required to sit or stand, reach, bend, and move about the facility. · Lifting: Must occasionally lift/transport up to 50 pounds (PCs) · Vision: Vision abilities required by this job include close vision. Work Environment: · Office Environment: Fluorescent lighting, dust, recycled air, cooling fans, semi-enclosed areas, central heating, seasonal warmer temperatures, and office noise. · Shop Floor: In locations with a factory or shop floor, exposure to factory/shop environments and machinery.

Axios Professional Recruitment is proud to partner with a respected independent insurance agency in Grand Rapids that is actively seeking a Personal Insurance Customer Service Representative. This is a great opportunity for someone who is detail-oriented, service-minded, and passionate about helping people navigate their insurance needs. Responsibilities: Provide responsive, accurate, and friendly service to clients regarding their personal insurance policies Assist clients with policy changes, coverage questions, billing inquiries, and claims support Serve as a liaison between clients and insurance carriers such as Safeco, Progressive, American Modern, Aegis, National General, and PURE Maintain accurate and up-to-date customer records in accordance with HIPAA and agency standards Identify opportunities to enhance coverage or improve client satisfaction through proactive service Collaborate with team members to ensure a seamless customer experience Qualifications: 2+ years of experience in personal insurance customer service Strong interpersonal and communication skills, both written and verbal Excellent organizational and problem-solving abilities Demonstrated commitment to customer satisfaction and relationship building Comfortable using modern technology and insurance management systems Able to manage multiple tasks efficiently and independently Axios Professional Recruitment - an entirely employee-owned company - is the largest independent employer in West Michigan. Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1988, we've helped match over 300,000 people just like you with top employers across West Michigan. Good luck, we look forward to reviewing your application! Your friends at Axios Professional Recruitment

Job Title: Technology Svc Desk Analyst I *No C2C/No Sponsorship/No 1099* Schedule: 8am - 4:30pm Monday through Friday Duration: 12 Month Contract-to-Hire Pay: $24 per hour POSITION PURPOSE : Responds to and processes requests in manner that optimizes customer satisfaction. Provides assistance in use of all computer technology provided by Information Services (IS) to enterprise. RESPONSIBILITIES AND RESULTS: Serves as single point of contact for technology support to ensure issues are recorded and addressed in timely manner. Communicates clearly and courteously with members calling for assistance, as measured by quality surveys, providing optimal customer satisfaction. Provides first-level support and problem resolution to technology customers with ultimate goal to provide resolution as close to customer level as possible. Logs information concerning calls into automated system to track history of calls and resolutions, utilizing personal computer (PC) and keyboard/mouse. Provides appropriate escalation of support requests to ensure meeting customers expectations. Provides input for process and procedure improvements for Global Support Services area to better serve customers. Completes tasks and assignments related to processes and improvements in Service Desk area of responsibility to provide complete customer satisfaction. Ensures production system availability and schedules completion and escalates all processing failures to maintain system availability to business. Ensures network availability by monitoring and escalating system alerts and failures. Ensures member requests for technology systems are fulfilled within Service Level Agreement (SLA) timeframe, ensuring members have tools needed to perform their jobs. QUALIFICATIONS Associates degree in computer science or information systems or equivalent job-specific work experience. 1+ years of experience in technology support. Skills and Knowledge: Ability to maintain confidentiality when working with sensitive data. Broad technical and organizational skills, with good attention to detail. Familiarity with information technologies and their application to business processes. Excellent PC and keyboard/mouse skills. Good communication and interpersonal skills. Ability to adapt to change and learn quickly. Ability to work well under pressure and quickly assess and respond to customer issues. Strong data-gathering and problem-solving skills. Ability to work with diverse global customers.

IT Support Specialist RATE: $25.00-$30.00 per hour Diagnose and troubleshoot software, hardware, communication and network issues and help our customers with their day to day computer problems; assist in the installation of applications and programs. ESSENTIAL FUNCTIONS: Image new computers for deployment and evaluate old computers for repurposing or recycling. Set up, configure, and maintain desktops, laptops, printers, phones, and peripherals. Identify and resolve network/VOIP issues. Configure and install application software and operating systems. Manage users and resources using Microsoft Windows Active Directory, Microsoft Office 365 and other platforms. Assist with IT security by enforcing policies, managing antivirus software, and supporting phishing awareness through simulated phishing tests and training. Provide technical guidance to employees and create user-friendly documentation. Communicate with users to help identify computer system issues, analyzing the ticketing system and reporting on trends. Support company phone systems and assist with mobile device management. Collaborate with other Information Technology staff on various projects. Perform all other duties as assigned. EDUCATION AND EXPERIENCE: Associate degree or equivalent in Computer Science, Information Technology, Information systems or other relevant computer related education. Microsoft, Cisco, Linux, or similar certification is a plus. SKILLS, TALENTS AND/OR CHARACTERISTICS Proven work experience as a Systems Support, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role Hands-on experience with Windows/Linux OS environments Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus IND123

About the Role We are seeking a Customer Support Sales Representative “CSR” to drive sales growth and deliver exceptional service in the West Michigan market. This role is ideal for a results-driven professional with a passion for building strong customer relationships, identifying sales opportunities, and providing tailored solutions in the material handling industry. As a key member of our sales team, you will be responsible for driving new business, managing existing accounts and ensuring customer satisfaction through consultative selling. A Day in the Life of a CSR: Serve as the primary point of contact for existing customers, ensuring satisfaction and repeat business. Conduct regular check-ins, follow-ups, and business reviews to identify new sales opportunities. Provide support and product recommendations based on customer requirements. Meet or exceed monthly and quarterly sales targets for both product and service sales. Identify new business opportunities within assigned territory. Generate quotes, proposals, and contracts in our company CRM Process sales orders and coordinate delivery, service scheduling, and follow-up. Work closely with Territory Managers, Service Teams, and Parts Departments to ensure seamless customer experiences. Utilize CRM tools to track customer interactions, sales pipeline, and performance metrics. Provide market awareness and competitor feedback to improve sales strategies. What You Will Need: Strong ability to build relationships and understand customer needs. Proven ability to meet or exceed sales targets in a fast-paced environment. Excellent communication, problem-solving, and negotiation skills. Proficiency with CRM systems, Microsoft Office, and OEM quoting software. Ability to multi-task and manage multiple accounts effectively. A self-motivated and results-driven mindset with strong attention to detail. About Us: Fraza and Vitan Equipment is a full-service material handling business with over 300 skilled employees across Michigan and New Jersey. Partnering with Matthai Material Handling, we now also service Pennsylvania and Maryland. Our team uses innovative equipment and processes to push your business forward and increase efficiency. We're always on the lookout for talented individuals to join our team and grow their careers in a challenging but positive environment. Apply now to become part of our dynamic team!

Ascent, LLC is a leading provider of comprehensive solutions for the planning, design, engineering, development and operation of data centers and other mission critical facilities. Headquartered in Saint Louis, MO, Ascent specializes in powerful, efficient and technologically advanced mission critical facilities and offers clients a broad range of delivery models spanning shell & core, build-to-suit, turnkey and outsourced critical systems operations. Founded in 1998, Ascent provides a full spectrum of fast track services that include project programming, design management, facility assessment, development and construction management, commissioning and ongoing maintenance operations. Today, Ascent focuses on providing clients with innovative solutions and services yielding the highest levels of operational autonomy, efficiency and control. Ascent's clients include some of the most demanding mission critical organizations spanning multiple industries, Fortune 500 firms, and service providers. Job Description Install, test, modify and terminate fiber/coax/Cat 5/6 within customer data center or applicable telecommunication zones. Perform server installs, drives, switches, routers, ladder racks, cages and cabinets. Work with customer equipment, determine work priorities/manage order commitments; conduct advanced testing; install custom ladder racking. Perform custom installations; perform advanced troubleshooting/advanced fiber terminations; design/lead cage builds; troubleshoot security systems and customer equipment. Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures. Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations. Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels. Rack and stack customer equipment. Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.). Conduct carrier circuit maintenance. Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed. Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing. Work with customers to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO). Maintain detailed written records of all work activity. Manage and maintain Technicians, day to day operations and appropriate project staffing requirements. Escalate SRs that require additional information. Determine work priorities from the ticketing queue and ensures adherence to all commit times. May perform other duties as assigned. Qualifications High School Diploma or GED required 1+ years of related work experience with server builds in a production data center environment. One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+. Candidate must be able to lift up to 50 lbs throughout the day Candidate must possess strong communication skills Candidate must have a disciplined approach to managing task assignments. People skills, good judgment, and flexibility are critical to this position. Proficiency with basic operations of a PC is necessary; Proficient in MS Office and Outlook preferred Knowledge, Skills, and Abilities Knowledge of cable limitations to daily work (distance limitations, etc.) Able to read installation drawings (Visio drawings/spreadsheets). General knowledge of safe working practices (e.g., familiar with proper tool safety, eye protection, ladder safety, etc.). Basic understanding of Unix / Windows booting process and commands. Troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects. Experience with troubleshooting all circuits with carriers. Understand System Command Language (Unix, Windows). Able to lift heavy equipment/items. Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation. Able to work days/nights/weekends/holidays, if needed and/or required. Must be able to travel up to 20% of the time to support additional data center locations as needed. Additional Information This position reports to the Data Center IT Lead. All interested candidates should apply through the ad or visit ****************** and select the careers tab to apply for the position. Ascent, LLC offers a full benefits package including medical, dental, vision, STD/LTD, life insurance, 401(k), PTO, paid holidays, casual work environment and more. Ascent, LLC is an Equal Opportunity Employer. We are committed to harboring an inclusive and diverse work environment and welcome all qualified applicants regardless of race, age, gender, sexual orientation, gender identity, religion, disability, national origin, protected military or veteran status, or any other status protected by the laws or regulations in the locations where we operate. These terms apply to all stages of employment with our company. Ascent, LLC actively works to create an inclusive environment where all of our employees can thrive, and we understand that having a wide range of experiences, viewpoints, and backgrounds help to make us both a stronger employer and a stronger business.

**This position is full time remote depending on candidate location within the US.** The primary responsibility for this role is to deliver superior customer service to clients while answering calls on Manulife / John Hancock's Brokerage Services and Managed Product lines. Customer requests can range from basic product inquiries to more complex transactions requiring problem resolution skills. Responsible for delivering superior customer service to clients and financial advisors and building customer satisfaction and loyalty. Customer requests range from basic product and contract inquiries to more complex transactions and problem resolution. This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice. Is it possible to find a career you love with a global organization that supports your continued growth and success? ABSOLUTELY! Where you ask? Look no further than John Hancock! Have you considered a career with us? **Position Responsibilities:** + Deliver trusted, professional, and reliable service to MANULIFE clients and build customer satisfaction and loyalty + Meet quality expectations to ensure a positive client experience + Meet productivity expectations to maximize team service levels + Provide effective and timely resolution of a range of customer inquiries + Strike a positive and cooperative tone with both customers and coworkers + Strive for first-call resolution of customer issues + Translate scenarios that require problem resolution to positive service experiences + Strengthen the perception of MANULIFE in the marketplace + Possess the ability to work in a team environment, as well as being able to resolve issues accurately and independently + Complete ongoing training to stay abreast of product, industry, service and policy changes + Other duties as assigned **Required Qualifications:** + Post-secondary education or high school diploma + Customer Service or Financial Services experience a plus + Ability to thrive in a lively working environment and manage multiple tasks + Outstanding verbal communication skills and strong telephone etiquette + Possess the ability to multi-task + Flexibility and ability to adjust and succeed in a rapidly changing, fast paced call center environment + Demonstrated problem resolution skills + Effective listening skills + Demonstrated computer efficiency + Outstanding customer service skills + Business writing skills **Preferred Qualifications:** + Current SIE, Series 6 or 7, Series 63 + Working knowledge of IRAs & other retirement products **When you join our team:** + We'll empower you to learn and grow the career you want. + We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we'll support you in shaping the future you want to see. Ready to take the next step? Training will be 2 weeks in length and the hours are 9:00-5:00 EST (TBD) Once training has been completed, you **must** be available for a 8 hour shift (with a scheduled 30 minute lunch break) between 9-5pm EST. \#LI-JH **About Manulife and John Hancock** Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit ************************************************ . **Manulife is an Equal Opportunity Employer** At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************ . **Referenced Salary Location** USA, Virginia - Full Time Remote **Working Arrangement** Remote **Salary range is expected to be between** $38,550.00 USD - $64,250.00 USD If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights (******************************************************************************** **I** Family & Medical Leave (********************************************** **I** Employee Polygraph Protection (****************************************************************** **I** Right to Work (************************************************************************************************** **I** E-Verify (********************************************** Contents/E-Verify\_Participation\_Poster\_ES.pdf) Company: John Hancock Life Insurance Company (U.S.A.)

Customer Support Technician - Plainwell, Michigan DISHER is currently partnering with a leading global provider of modular units and systems for the manufacturing and processing of plastics. They are currently searching for a Customer Support Technician who will be responsible for servicing equipment as well as installing and commissioning new equipment and system expansions at customer sites. What it's like to work here: This company is focused on fostering a culture of empowerment and emphasizes high morale, strong communication and a customer-first approach. They trust their people to get the job done, which creates a laid-back atmosphere with flexible hours and a commitment to both hard work and enjoyable moments for the team. What you will get to do: Traveling to customer locations to solve after-sale service issues, including equipment operation and evaluations as well as maintenance training. Answering customer service phone calls and e-mails. Testing and refurbishing used and customer owned equipment at the company's facility in Plainwell. 50% (approximately) - support of new capital equipment projects and system expansions - directed by the responsible project manager. Traveling to customer locations to assist in system installations, commissioning efforts, and start-ups. Other project related activities as needed. What will make you successful: 3 to 5 years of experience in a related field or position. Travel experience. Driver's license. Ability to get a passport (travel to Canada and Mexico). Experience with electrical systems and controllers - HMI troubleshooting experience. Proficiency with a multimeter. Must enjoy learning new things. Must be able to act calmly in stressful situations. Self-motivated and organized. Good communication skills.

Join BAMF Health, where you're not just part of a team; you're at the forefront of a revolution in Theranostics, changing lives for the better. As a member of our global team, you'll contribute to pioneering technology and deliver top-tier patient care. Located in the heart of downtown Grand Rapids, our cutting-edge global headquarters resides within the state-of-the-art Doug Meijer Medical Innovation Building. Step into our modern and spacious facilities, where innovation thrives and collaboration knows no bounds. Join us in our mission to make Theranostics accessible and affordable for all, and be part of something truly remarkable at BAMF Health. The Radiopharmacy Support Technician assists in the manufacturing of sterile radioactive drug products in compliance with cGMP, radiation safety, and aseptic processing standards. This role performs routine and non-routine support activities, including cleaning and preparation of cleanroom environments, material preparation, environmental monitoring, and final product packaging and shipping. The technician ensures accurate documentation of production activities, adheres to safety protocols for handling radioactive materials, and assists in cleaning, sanitization, and inventory management to maintain a compliant and controlled environment. This position requires attention to detail, the ability to follow strict procedures, and a commitment to ensuring product quality and patient safety in a regulated manufacturing environment. By ensuring seamless facility operations and compliance with regulatory and quality standards, this role contributes directly to BAMF Health's commitment to delivering innovative and high-quality radiopharmaceuticals for precision healthcare. Duties and Responsibilities, including but not limited to: Maintain controlled and classified environments as outlined by the BAMF Health Quality Management System and under supervision as required by State and Federal law Cleaning and preparation of ISO 8, 7, and 5 environments for routine purposes, as well as in preparation of radiopharmaceutical production Upkeep of site inventory, including cycle counting, kit preparation, and order requests Perform radiation safety checks and tasks Perform Environmental Health and Safety checks and tasks Perform quality system checks and tasks Packaging and occasional delivery of unit doses to customer Accurately complete applicable documents and records Other duties as assigned Basic Qualifications: High-School Diploma or GED required Preferred Qualifications: Familiarity with cleanroom processes as they relate to gowning and cleaning or experience functioning in a highly regulated environment preferred Experience with GDP (good documentation practices) preferred Schedule/Compensation Details: Employment Status: Full time (1.0 FTE) Weekly Scheduled Hours: 40 Hours of work: Night Shift- Starting as early as 10:00 PM Days worked: Monday to Friday At BAMF Health, our top priority is patient care. To ensure we are able to drive a Bold Advance Medical Future, we offer a well-rounded benefit package to care for our team members and their families. Highlights include: Employer paid High Deductible Health Plan with employer HSA contribution Flexible Vacation Time 401(k) Retirement Plan with generous employer match Several benefit options including, but not limited to; dental, vision, disability, life, supplemental coverages, legal and identity protection Free Grand Rapids downtown parking Disclaimer BAMF Health provides equal opportunities to all employees for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. BAMF Health will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to BAMF Health. BAMF Health is an Equal Opportunity Employer and will not accept or tolerate discrimination or harassment against any applicant, employee, intern, or volunteer based upon the following characteristics: race, color, religion, creed, national origin, ancestry, sex, age, qualified mental or physical disability or handicap, sexual orientation, gender identity/expression, transgender status, genetic information, pregnancy or pregnancy-related status, marital status, veteran status, military service, any application for any military service, or any other category or class protected by applicable federal, state, or local laws.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionApplied Innovation is seeking a detail oriented, self-motivated individual to assist in the day-to-day operations of serving clients in our Managed Network Services department as a Tier 2 Onsite IT Technician. The Tier 2 Onsite IT Technician will report directly to the Applied Innovation IT Service Manager and will physically work out of the Grand Rapids, Michigan office located at 5555 Glenwood Hills Pkwy SE, Grand Rapids, MI 49512. This is a Monday to Friday position from 8 AM - 5 PM. There is a rotating on-call schedule once training is complete about 2-3 times per year. Essential Duties and Responsibilities: Installing and supporting customers' IT environments including user workstations, servers, and other infrastructure devices. Troubleshooting, resolving, or escalating client technical issues as needed Updating client documentation in document retention system Recommending procedure modifications and improvements Answering customer phone calls as needed Providing guidance and support to Tier 1 IT Technicians Skills: This position will be responsible for having an intermediate knowledge of, and ability to troubleshoot, the following: Windows PC, Mac, and server operating system environments Possess working knowledge of Microsoft Office tools including Office 365, Outlook, Excel, and Word Microsoft 365 Management Active directory administration, On-premise Exchange, Web content filtering, Anti-virus tools, DNS and DHCP, wired and wireless network connectivity, server administration, and network storage devices Cloud VOIP Systems Excellent customer service skills are essential Must be dependable, professional, organized, detailed oriented and able to perform multiple tasks simultaneously Ability to quickly learn, understand, and manage new systems related to information technology High degree of flexibility and problem solving. Cisco Meraki, experience preferred ConnectWise Suite, experience highly preferred Requirements Include: Minimum 2-year college degree in Networking, Computer Science, Information Systems or a related technical field preferred. Three or more years' experience in an IT related role One of the following certifications is required: A+ Certification NET+ Certification Microsoft Certified Professional (MCP) Cisco Certified Network Associate (CCNA) Server Plus Other IT related certification Our full benefits program includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, opportunity for advancement, and an onsite fitness center. Powered by JazzHR eqad PIsiNp

Reports to the Manager Technical Support or Director of Information Technology. Responsibilities include the installation of new and replacement computer equipment and maintenance of equipment. Provides support of personal computer (PC) related software and operations; may also provide some training to end users. Serving as a liaison with Beacon Health System (BHS) end-user departments regarding PC equipment needs and/or problems. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Installs new and replacement PC / Server-related hardware and software by: * Installing new and replacement PCs for end-user departments, as directed by the Manager. * Installing new PC software and verifying that new computer systems are functioning correctly; also providing some training to end users. * Maintaining required documentation according to established departmental policies and procedures. * Find open network data jacks and patch in at device location, patch data jack in at the patch panel and make sure switch ports available and set proper for device being patched in. * Resolves or troubleshoots computer problem areas and provides maintenance for PC / Server equipment (hardware and software) by: * Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve PC -related problems. * Determining steps to be taken in order to correct PC-related problems. Also arranging for corrective action to resolve the problem and, if necessary, serving as a liaison between the end-user department and an outside vendor (repair person). * Reimaging computer hardware and related equipment as a part of standard operating procedures and maintaining related documentation. * Facilitating the delivery of solutions which meet the end-user department's needs by informing them as to the plan of action required to address their problem and also verifying that these steps are agreeable with the customer. * Resolving more complex problems (issues that may require coordination with additional I.S. teams and issues that may require enterprise level application technologies). Programs, Installs and Troubleshoot Printers by: * Unboxing, assembling and installing new printers * Configuring printers to work on the network and work with analyst on application setup * Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve printer related problems. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Providing excellent customer service at all times. Also maintaining high customer satisfaction by delivering quality customer service as measured on internal customer satisfaction surveys and/or other measures approved by the Director of Information Technology. * Maintaining records, reports and files as required by departmental policies and procedures. Assisting in the care and maintenance of Department facilities, equipment and supplies. * Completing other job-related duties and special projects as assigned. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an Associate's degree in Computer Science, Management Information Systems or a computer-related field from an accredited college or university (or equivalent course work and/or technical training). Experience using computer hardware and software applications pertinent to Beacon Health System is preferred.

Kent ISD Non-Union Hourly Classified, Grade 4 7.5 hours per day, 260 days per year (year round) The Information Technology Technician provides tier 1 and tier 2 supports to the staff and students at Kent ISD and at districts that contract IT services from the Kent ISD technology department. The primary focus of the IT technician is to ensure that technology is available as needed to support the educational process. Job Qualifications: Bachelor's degree in CIS or a related field preferred Certification as IT Technician preferred (CompTIA A+ or Microsoft Certified IT Professional) Must have technical knowledge and experience in desktop installation and troubleshooting of Windows, Mac OS, iOS and Android operating systems with experience in Chrome OS helpful Must have the ability to remotely troubleshoot hardware and software issues Must be knowledgeable in Active Directory for both user and management aspects Needs technical knowledge and experience in desktop installation and troubleshooting of educational and office applications. Examples include Microsoft Office Suite, PowerSchool, Adobe Creative Suite, Sophos Anti-virus, FileMaker Pro, AutoCAD, SCCM, Track-it, TeamViewer, Camtasia, Java, and Kronos Must have the ability to solve a wide range of desktop software and hardware problems, including virus and Spyware removal Effectively and efficiently conduct work via time management, organizational skills and attention to details Excellent customer service skills Available to periodically work after hours in support of testing and troubleshooting Timely and effective communication, both verbal and written Specific Duties and Responsibilities: Diagnose and resolve computer problems. Deploy new computer equipment. Provide orientation and guidance to users on new ISD software. Repair laptop and desktop computers. Maintain records of repairs and work in the Help Desk system. Install and configure appropriate software and functions according to specifications. Effectively manage system documentation for disaster recovery purposes. Ability to travel to schools/programs throughout the region. Maintain data confidentiality and FERPA compliance. Effectively communicate, both written and in person, with Kent ISD and constituent district staff. Collaboration with colleagues and vendors to achieve departmental and project outcomes. Demonstrated ability to manage multiple assignments with competing priorities, while maintaining attention to details. Commitment to quality customer service both internal and external customers Adhere to cybersecurity safeguards and protocols Regular and consistent employee attendance Adhere to departmental processes and procedures, as well as Board policies Benefits: Robust benefit package includes full medical, dental, and vision insurance; generous paid sick and vacation days; State of Michigan School Employment retirement program; Kent ISD is a participating employer for the Public Student Loan Forgiveness program (PSLF plan) for eligible Federal student loans. Please note, due to the large number of applications, we are unable to attend to e-mail or telephone inquiries on application status. The final candidate for this position will be required (at their cost) to furnish Kent Intermediate School District with a current Michigan State Police and FBI criminal records LiveScan check prior to our recommendation to hire. The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Alternative requirements that may be appropriate and acceptable to the School Board may be considered. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The District does not discriminate on the basis of race, color, national origin, ethnicity, religion, sex (including gender identity or expression, sexual orientation, pregnancy, childbirth, or a related condition), age, height, weight, familial status, marital status, military service, veteran status, genetic information, disability, or any other legally protected basis, and prohibits unlawful discrimination, including harassment and retaliation, in any education program or activity that it operates, including in admission and employment. The Coordinator for Title IX, Section 504, the Age Discrimination Act and Title II is: Dave Rodgers, Assistant Superintendent of Human Resources

The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT. The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards. The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support. Essential duties & responsibilities: (detailed description) Actively participate in securing and containing the manufacturing environment. Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented. Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible. Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT. Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards. Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes. Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions. Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor. Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes. Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service. Education & special trainings: Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred. Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage ITIL Foundations certification required Qualifications & experience: At least 2 years of experience in the field or in a related area required. Strong communication and relationship skills. Demonstrated ability to lead through influence. Demonstrated ability to manage and execute competing priorities in a fast-paced environment Strong critical thinking / problem solving skills Experience with IT systems in a manufacturing and R&D environment is preferred. Physical & mental requirements: Works independently without supervision. Strong team player. Works effectively with cross-departmental teams. Excellent oral and written communication skills. Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work. #LI-BB1

The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT. The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards. The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support. Essential duties & responsibilities: (detailed description) Actively participate in securing and containing the manufacturing environment. Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented. Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible. Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT. Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards. Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes. Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions. Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor. Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes. Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service. Education & special trainings: Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred. Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage ITIL Foundations certification required Qualifications & experience: At least 2 years of experience in the field or in a related area required. Strong communication and relationship skills. Demonstrated ability to lead through influence. Demonstrated ability to manage and execute competing priorities in a fast-paced environment Strong critical thinking / problem solving skills Experience with IT systems in a manufacturing and R&D environment is preferred. Physical & mental requirements: Works independently without supervision. Strong team player. Works effectively with cross-departmental teams. Excellent oral and written communication skills. Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work. #LI-BB1

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 3+ years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus

Job DescriptionCustomer Support Technician - Plainwell, Michigan DISHER is currently partnering with a leading global provider of modular units and systems for the manufacturing and processing of plastics. They are currently searching for a Customer Support Technician who will be responsible for servicing equipment as well as installing and commissioning new equipment and system expansions at customer sites. What it's like to work here: This company is focused on fostering a culture of empowerment and emphasizes high morale, strong communication and a customer-first approach. They trust their people to get the job done, which creates a laid-back atmosphere with flexible hours and a commitment to both hard work and enjoyable moments for the team. What you will get to do: Traveling to customer locations to solve after-sale service issues, including equipment operation and evaluations as well as maintenance training. Answering customer service phone calls and e-mails. Testing and refurbishing used and customer owned equipment at the company's facility in Plainwell. 50% (approximately) - support of new capital equipment projects and system expansions - directed by the responsible project manager. Traveling to customer locations to assist in system installations, commissioning efforts, and start-ups. Other project related activities as needed. What will make you successful: 3 to 5 years of experience in a related field or position. Travel experience. Driver's license. Ability to get a passport (travel to Canada and Mexico). Experience with electrical systems and controllers - HMI troubleshooting experience. Proficiency with a multimeter. Must enjoy learning new things. Must be able to act calmly in stressful situations. Self-motivated and organized. Good communication skills. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military