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There are several educational requirements to become a technical support senior engineer. Technical support senior engineers usually study electrical engineering, computer science, or business. 64% of technical support senior engineers hold a bachelor's degree, and 21% hold an associate degree. We analyzed 2,408 real technical support senior engineer resumes to see exactly what technical support senior engineer education sections show.
The most common colleges for technical support senior engineers are the University of Phoenix and the University of Phoenix.
There are also many online technical support senior engineer courses to help get the education required to be a technical support senior engineer.
There are certain technical support senior engineer certifications that you should consider. These technical support senior engineer certifications include Network 5 Certification and Master Certified Electronics Technician (CETma).
| Technical support senior engineer common college | Percentages |
|---|---|
| University of Phoenix | 16.29% |
| DeVry University | 13.64% |
| Northeastern University | 9.47% |
| San Jose State University | 9.09% |
| University of Massachusetts Boston | 6.44% |
| Rank | Major | Percentages |
|---|---|---|
| 1 | Electrical Engineering | 20.9% |
| 2 | Computer Science | 18.0% |
| 3 | Business | 10.6% |
| 4 | Computer Information Systems | 7.8% |
| 5 | Information Technology | 6.8% |
The best colleges for technical support senior engineers are Stanford University, Northwestern University, and Vanderbilt University.
A technical support senior engineer with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for technical support senior engineers. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become technical support senior engineers.
Long Beach, CA • Private
In-state tuition
$6,798
Enrollment
31,503
Cambridge, MA • Private
In-state tuition
$51,832
Enrollment
4,550
Stanford, CA • Private
In-state tuition
$51,354
Enrollment
7,083
West Lafayette, IN • Private
In-state tuition
$9,992
Enrollment
33,495
Cambridge, MA • Private
In-state tuition
$50,420
Enrollment
7,582
Durham, NC • Private
In-state tuition
$55,695
Enrollment
6,596
Pomona, CA • Private
In-state tuition
$7,353
Enrollment
24,841
Philadelphia, PA • Private
In-state tuition
$55,584
Enrollment
10,764
Mankato, MN • Private
In-state tuition
$8,184
Enrollment
11,675
Cullowhee, NC • Private
In-state tuition
$3,926
Enrollment
9,835
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The most affordable schools for technical support senior engineers are California State University - Long Beach, california state university - bakersfield, and brigham young university.
If the best universities for technical support senior engineers are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for technical support senior engineers.
Long Beach, CA • Private
In-state tuition
$6,798
Cost of attendance
18,306
Bakersfield, CA • Private
In-state tuition
$7,309
Cost of attendance
16,714
Provo, UT • Private
In-state tuition
$5,620
Cost of attendance
18,136
Los Angeles, CA • Private
In-state tuition
$6,749
Cost of attendance
14,823
Mayaguez, PR • Private
In-state tuition
$4,094
Cost of attendance
14,302
Socorro, NM • Private
In-state tuition
$7,770
Cost of attendance
21,244
Fullerton, CA • Private
In-state tuition
$6,886
Cost of attendance
17,645
Pomona, CA • Private
In-state tuition
$7,353
Cost of attendance
21,302
Farmingdale, NY • Private
In-state tuition
$8,306
Cost of attendance
16,091
West Lafayette, IN • Private
In-state tuition
$9,992
Cost of attendance
22,430
The hardest universities for technical support senior engineers to get into are Stanford University, Northwestern University, and Vanderbilt University.
Some great schools for technical support senior engineers are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for technical support senior engineers based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.
Stanford, CA • Private
Admissions rate
4%
SAT average
1,497
Evanston, IL • Private
Admissions rate
8%
SAT average
1,508
Nashville, TN • Private
Admissions rate
10%
SAT average
1,514
Cambridge, MA • Private
Admissions rate
5%
SAT average
1,520
Durham, NC • Private
Admissions rate
9%
SAT average
1,516
Pittsburgh, PA • Private
Admissions rate
17%
SAT average
1,507
Saint Louis, MO • Private
Admissions rate
15%
SAT average
1,506
Pasadena, CA • Private
Admissions rate
7%
SAT average
1,566
Medford, MA • Private
Admissions rate
15%
SAT average
1,461
Philadelphia, PA • Private
Admissions rate
8%
SAT average
1,492
The easiest schools for technical support senior engineers to get into are Oregon Institute of Technology, capitol technology university, and pennsylvania state university - altoona.
Some schools are much easier to get into. If you want to start your career as a technical support senior engineer without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for technical support senior engineers.
Klamath Falls, OR • Private
Admissions rate
96%
SAT average
1,139
Laurel, MD • Private
Admissions rate
69%
SAT average
1,070
Altoona, PA • Private
Admissions rate
91%
SAT average
1,094
Rohnert Park, CA • Private
Admissions rate
90%
SAT average
1,072
San Francisco, CA • Private
Admissions rate
72%
SAT average
1,054
Saint Cloud, MN • Private
Admissions rate
86%
SAT average
1,086
New York, NY • Private
Admissions rate
98%
SAT average
999
Kingsville, TX • Private
Admissions rate
89%
SAT average
1,035
Cleveland, OH • Private
Admissions rate
88%
SAT average
1,111
Miami, FL • Private
Admissions rate
91%
SAT average
1,006
| Technical support senior engineer education level | Technical support senior engineer salary |
|---|---|
| Master's Degree | $125,346 |
| High School Diploma or Less | $101,628 |
| Bachelor's Degree | $111,464 |
| Doctorate Degree | $120,564 |
| Some College/ Associate Degree | $103,486 |