• 6 - 10 years of experience from UPS industry
• Minimum 4 years in technical support or equivalent experience, including two years’ field service experience
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical, and interpersonal skills
• Fundamental background/experience in Microsoft applications
• Detail-oriented
• Possess a positive attitude and flexibility in a rapidly changing environment
• Leadership aptitude
• Technical knowledge of the company’s power products and services required
ABILITIES REQUIRED
• Ability to read schematics
• Ability to test and analyze circuits and components
• Ability to use oscilloscopes, meggers, and other test equipment
• Ability to lift UPS parts and assemblies
• Ability to work and multi-task in a fast-paced environment
• Ability to work without direct supervision
• Technical expertise in critical power systems operation and maintenance
• Proficient in customer relations management practices
• Functional knowledge of small enterprise accounting practices
• Proficient in organizational file management
• Expert-level technical writing and editing preferred
• Valid driver's license required
• Frequent kneeling/crawling/stooping
• Other Duties as assigned
OUR CORPORATE VALUES
• SAFETY FIRST - ‘Safety Doesn’t Happen by Accident!’
• PERSONAL INTEGRITY & ACCOUNTABILITY – ‘In All We Do!’
• KNOCK-THEIR-SOCKS-OFF – ‘Customer Satisfaction Always!’
• BEST-IN-CLASS – ‘Employee Career Satisfaction!’
• SUSTAINED, PROFITABLE GROWTH FOCUS!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Unified Power is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.
Company DescriptionUnified Power Company is a premier national service provider, providing services to Uninterrupted Power Supply Units, Generators, DC Plants, PDU’s and other critical power equipment to more than 7,000 customers across the country.
Our clients trust our well-trained field service & support staff to deliver world-class service while maintaining critical power infrastructure. Our professional staff is expertly trained in providing our clients with critical power solutions in many industries including datacenters, telecommunications, cable television, broadband internet, healthcare, government, and education institutions.