Technical support specialist jobs in Akron, OH - 382 jobs
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Technology Services Intern
First Mutual Holding Company
Technical support specialist job in Lakewood, OH
Apply Job Type Internship Description
The Technology Services Intern is responsible for assisting the Service Desk in handling incidents and customer requests and other tasks required to support the company's mission of providing quality services to customers.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Requirements
Supports the Service Desk by answering phone calls or responding to tickets in the Service Desk Portal and guiding internal customers to a satisfactory solution to their request or incident.
Supports the Engineering Team by working on projects; assists with assigned tasks across the full spectrum of technologies the company deploys including but not limited to desktop computing, networking, application administration, software deployment and/or server administration.
Assists with general activities including but not limited to processing invoices, managing supplies and inventory, tracking assets, and any other activity required per the company's mission.
Performs other duties as assigned which may include any task required to support the company's mission of providing quality financial services to our customers.
Other duties as required.
Necessary competencies:
Adaptability
Cooperation
Communication skills
Customer service
Quality of work
Workflow skills
Attendance and dependability
Technical Expertise
Experience in technology is preferred.
Experience in financial services or banking is preferred.
Experience in coding, server administration, or network administration is preferred.
Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.
Education and Experience
Education: High School Diploma or equivalent is required; Bachelor's degree in Information Technology is preferred.
Certification: None.
Years of experience: 0 to 2 years is required.
Years of experience supervising: None.
Physical Environment
While performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak.
The employee must occasionally lift and/or move up to 25 pounds.
The noise level in the work environment is usually quiet to moderate.
This position is performed in an office setting, five days a week with typical work hours being 8.30a through 5.15p. Able to work frequent overtime including weekends and evenings. Able to respond to cell phone beeper and emergences situations. Able to drive to branch locations.
$35k-54k yearly est. 4d ago
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Pc Deployment
Teksystems 4.4
Technical support specialist job in Cleveland, OH
We're seeking IT professionals to assist with two major projects at our clients facility. The first involves cable management , requiring attention to detail and a professional approach in office areas. The second project focuses on deploying and setting up hardware in a new building, including imaging PCs, installing dual monitors and phones, cable management, and wall mount support. Candidates should have experience with hardware deployment, PC support, cabling, imaging, and peripheral setup, along with strong customer service skills. This is a hands-on role requiring the ability to walk, stand, lift, and work in a fast-paced environment. Schedule: Monday-Friday, 8 AM-5 PM.
*Job Type & Location*This is a Contract position based out of Cleveland, OH.
*Pay and Benefits*The pay range for this position is $18.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Cleveland,OH.
*Application Deadline*This position is anticipated to close on Jan 28, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$18-22 hourly 1d ago
IT Support/Level One Help Desk-onsite
Hiretech Group 3.5
Technical support specialist job in Walton Hills, OH
IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh. Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner. Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena
Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices.
Troubleshooting hardware devices(keyboards/mouse)
Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$34k-65k yearly est. 1d ago
IT Data Analytics Intern
Oatey Supply Chain Services 4.3
Technical support specialist job in Cleveland, OH
20600 Emerald Parkway, Cleveland, Ohio 44135 United States of America
Why Oatey?
Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust and improving lives. Today, Oatey operates a comprehensive manufacturing and distribution network comprised of industry leading family of companies: Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, Oatey Canada, William H. Harvey, Masters, Contact, Belanger, Lansas, and Durgo.
At Oatey, we're doing big things - and by joining us, you'll have the chance to do big things too. You can build a strong career in an innovative, inclusive, high-performance environment, with the confidence that your company cares - about you, our customers and our world. Ready to make an impact in a place where you matter?
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Oatey Co. is a privately held global corporation that manufactures and distributes products for plumbing professionals and consumers. The company is headquartered in Cleveland, Ohio and has manufacturing and distribution facilities located in the United States, Canada, Mexico, and China. Oatey products can be found in residential and commercial applications and have achieved excellent brand name recognition with plumbing professionals and consumers. The company continually strives to offer innovative solutions to any plumbing application, and products are backed with the highest quality technical and customer support programs in the industry.
2026 Oatey Summer Internship Program - The Oatey Intern Experience
Interested in an internship with challenging projects, high visibility, professional networking, development, and fun?
Oatey is currently seeking college students for the summer of 2026 to join our award-winning program: The Oatey Intern Experience. Oatey offers a 12-week summer internship that will expose you to meaningful work and exceed your expectations. You will be a part of a diverse, collaborative team environment yet experience your own personal and individual growth. Our interns deliver excellence through high engagement and performance, which is why we often hire them post-graduation*.
* Based on outstanding performance and organizational needs
What we're looking for…
The Oatey Intern Experience supports our growing organization by attracting talented students to develop them into future leaders. It is unique with one-on-one mentorship, developmental feedback and coaching, lunch series, engaging networking events and weekly forums. You will work closely with experts to develop your skills and gain valuable insight in your chosen career field. Additionally, you will have exposure to all leadership levels of Oatey. Lastly, you will have a great time networking with other interns and forge lasting relationships.
Oatey offers a vigorous program that includes:
Learning and Development • Peer Mentoring • Challenging Team Projects • Community Involvement
IT Analytics Intern Position Summary:
Under the general supervision of senior IT leadership, the intern will complete a variety of assignments to support modern analytics at Oatey to include ingestion of new data sources, creating new data pipelines and transformations, creating new reporting views in SQL, working alongside business teams in the creation of Power BI reports and dashboards, and further improving the overall analytics community with new training content and documentation. These assignments will make a positive contribution to Oatey as well as provide the student with “hands-on” work experience.
Expectations & Accountabilities…
Responsible for the creation of at least one Power BI dashboard addressing a complex business analytics requirement. This may include new data sources, additional data transformations, and building out the necessary visualizations.
Replace the legacy Tableau dashboard for our Service Desk with a new one created with Power BI, enhance and extend the capabilities beyond current features.
Work alongside the analytics team in addressing the analytics backlog of requests, enhancements and improvements to the reporting environment.
Create new training materials; short to-do videos, data lineage documentation, quick reference guides, and other artifacts as required.
Based on level of experience and skill, may be leveraged to do more complex data analysis and modeling to build out predictive analytics.
Depending on progress, may be requested to explore the geo-spatial analysis and capabilities in Power BI to meet market analysis requests.
Other duties as assigned.
What you'll need to be successful…
Education and Certification: Pursuing BA/BS in Information Technology & Business or equivalent/related degree.
Year: Junior or Senior
GPA: 3.0 or greater
Self-starter with an inquisitive mindset
Structured and analytical thinking
Demonstrated high initiative
Experience with Structured Query Language (SQL) and Power BI
Familiarity with statistical modeling or other data science practices
Excellent written and oral communication skills
Compensation Range for the Position:
$20.00 USDHourly
Target Cash Profit Sharing for the Position:
N/A
Offer amount determined by experience and review of internal talent.
Equal Opportunity Employer
The Oatey family of companies are an equal opportunity employer committed to Diversity, Equity, and Inclusion. We recruit, employ, promote, and offer competitive pay for all jobs without regard to race, color, creed, religion, sex, age, national origin, disability, sexual orientation, or any other characteristic protected by law.
$20 hourly Auto-Apply 7d ago
Technical Support Analyst I
Howard Hanna Real Estate Services 4.1
Technical support specialist job in Cleveland, OH
Job Description
SUMMARY OF JOB: The TechnicalSupport Analyst is responsible for providing 1st level support and coordination of incident resolution on behalf of the IT department. The Analyst will also conduct field visits to business locations for onsite troubleshooting and installation or replacement of equipment. The Analyst will report to the Help Desk Manager.
DUTIES & RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
Troubleshoot and resolve IT issues via phone, email and in-person channels for desktop pcs, laptops, mobile devices, software applications, network and peripheral equipment.
Ensure all incidents are resolved against service level agreements including logging and tracking of support requests
Partner with internal IT teams and vendors to resolve incidents
Proactively learn and train peers on new products, services and technical solutions within organization
Build and maintain knowledge base for support and incident management
Configure new PCs using an SCCM imaging process and deploy to business locations.
Participate in a weekly on-call rotation for after-hours support
KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
1-3 years of experience working in a Help Desk or Service Desk role
Associates or Bachelor degree in Information Technology or a related field preferred
Basic operating system (desktop/OS), networking and applications experience including familiarity with Microsoft platforms (Windows 11, Server 2008 or higher, Active Directory, etc.), mobile devices (Apple and Android)
Experience with PC imaging and hardware repair.
Experience using incident and problem management ticketing solutions
Experience with troubleshooting and escalation of incidents including documentation, diagnosing and following first-level-resolution steps
Strong customer service ethic
Excellent verbal and written communication skills
Excellent analytical and problem solving skills
Ability to prioritize and quickly resolve issues
HowardHanna.com
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
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$37k-72k yearly est. 28d ago
Integration System Support Specialist
Northwest Hardwoods 4.0
Technical support specialist job in Beachwood, OH
NWH, founded in 1967, has become the leading manufacturer and supplier of hardwood lumber to North America, Europe, and Asia. With an unwavering focus on simplifying the customer experience, NWH serves the furniture, flooring, cabinet, molding, and millwork industries with 14+ hardwoods species from the major U.S. growing regions as well as imported plywood and exotic lumber.
The company operates over 30 manufacturing and warehousing facilities across the country including sawmills, concentration yards and distribution facilities using innovative technologies to streamline the procurement process for customers. NWH supplies only sustainable, high-quality hardwoods to protect our resources today and for future generations. For more information, please visit nwh.com.
NWH is seeking a qualified Application Systems SupportSpecialist to join our IT team. This position will focus on the development and support of internal and third-party applications to facilitate efficient data flow and operational continuity. Preferred experience includes SQL Server, SSIS, SSRS, SSMS, Secure File Transfer (sFTP), SmartConnect, SmartPost, and API-based solutions. This role requires close collaboration with both internal teams and external partners.
Key Responsibilities
* Actively monitor and address issues promptly to reduce system downtime
* Develop, configure, implement, and support integrations connecting internal business applications with external partner systems
* Provide Level 1 and 2 support for in-house and third-party applications, data pipelines, and systems integrations
* Build, manage, and document API integrations (REST, SOAP, JSON XML), including authentication methods (OAuth, API keys, Pgp keys, etc.)
* Collaborate with business and IT teams to collect requirements and convert them into scalable integration solutions
* Ensure application system integrations comply with performance, security, and compliance standards
* Maintain comprehensive documentation of data flows, system mappings, and integration processes
* Support system upgrades and migrations by ensuring compatibility and continuity of integrations
Qualifications
* 3-5 years of demonstrated experience managing complex system integration projects
* Bachelor's degree preferred
* Strong SQL skills
* Understanding of data transformation and mapping techniques
* Experience using SQL to validate, test, and troubleshoot integration data flows
* Strong knowledge of API development, management, and testing including authentication methods
* Skilled and experienced in scripting or programming languages such as C#, Python, or PowerShell
* Hands-on experience with SQL Server Integration Services, SmartConnect, SmartPost (or similar integration platforms)
* Working knowledge and experience with Windows server and cloud environments
* Ability to identify, analyze, and resolve problems with clear and effective communication
* Familiarity with manufacturing ERP or financial systems integrations (e.g., Microsoft Dynamics GP, Epicor, or similar platforms.)
Preferred Skills
* Knowledge of EDI transactions and other B2B integration protocols
* Familiarity with data governance and security best practices
* Knowledge of integration design patterns and best practices
* Familiarity with version control systems (Git) and CI/CD pipelines
* Understanding of manufacturing processes and industry-specific data flows
* Ability to manage and prioritize multiple tasks and projects in a dynamic manufacturing environment
NWH is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, sexual orientation, national origin, disability, or protected veteran status.
$58k-77k yearly est. 11d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Akron, OH
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$30k-41k yearly est. 11d ago
desktop support
Artech Information System 4.8
Technical support specialist job in Avon, OH
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
POSITION:DESKTOP SUPPORT
LOCATION: Cleveland, OH (you will be offered with the nearby location to place )
Duration:1+years
· PC SW & HW PD & Break/fix, Win and Mac OS, Mobility device OS, IMAC skills, written & oral communication skills, customer sat skills, organized and professional.
· Experience in medical technology support a plus as well.
Location: Avon OH, Euclid OH to AkronOH to Wooster OH. Etc
Additional Information
For more information, Please contact
Shubham
************
$46k-61k yearly est. 60d+ ago
Help Desk/IT Support Analyst 45-55k/yr
Maverick Direct
Technical support specialist job in Cleveland, OH
I am looking for a Help Desk/IT Support Analyst for a direct hire opportunity in Downtown Cleveland. I found your resume on line and would like for you to review the information below. If this description looks like an opportunity you would like to consider, forward me a clean version of your most current resume. If you know someone who may be a fit otherwise, feel free to share my contact information with them. ************ x208 or
[email protected]
Job Title:
IT Support Analyst (Help Desk)
Status
: Non-exempt (overtime paid)
Work Schedule:
Th, Fri, Sat, Monday 12pm till 10pm
SCOPE OF RESPONSIBILITY:
IT Support is the team responsible for servicing support queries to the global IT support telephone numbers and mailboxes. The team is based in Cleveland, Ohio.
IT Support Analysts are responsible for the initial contact and support of the end user community for Firm-wide hardware, business critical applications and simple networking issues by investigating, researching, troubleshooting and/or escalating issues in an efficient manner. Technology-related queries are received from internal and external clients via telephone, email, third party vendors, or walk-ups and recorded in the team's service desk management tool (ServiceDesk Plus).
The position reports to the local IT Support Manager with a dotted line to the remote IT Support Manager, forming an international support team. The IT Support Analyst is required to have a good working relationship with the end-user community, vendors and all other areas of the Technology department.
PRIMARY DUTIES:
Answers IT Support phones in a polite and professional manner and responds to support queries submitted by email and other means in a timely manner. Monitors IT Support voice mailbox. Obtains accurate and pertinent details and records all requests into the service desk management tool.
Categorizes and prioritizes incoming requests to identify trends and set resolution timescales based on impact and urgency of the issue. Escalates tickets which cannot be resolved to the appropriate technology teams, such as Technical Infrastructure, Systems Development, Practice Support, and office-level technology support staff.
Assists in the resolution of all technology-related questions or problems.
Areas of support include: Dell laptops and desktops, HP printers, Microsoft Office 2010, Legal MacPac, Best Authority, Nuance, iPhone, iPad, Android, BlackBerry and remote access tools.
IT Support team maintains ownership of all requests and follows up with users and colleagues to ensure that calls are handled within the set timescales. Performs follow-up on resolved calls as requested.
Reports relevant facts for any reported system problems such as malfunctions, slowdowns, or other anomalies to the appropriate technology team. Assists with the communication of problems within the IT Support team and the Technology department using the Problem feature in the service desk management tool.
Researches, develops and documents best practices and standard procedures using the knowledge management features of the service desk management tool. Shares knowledge and experience with colleagues across the department. Assists in the creation and review of end-user documentation to ensure accuracy and consistency.
Assists with project work, such as testing new software, training new hires and providing insight into any end-user support issues on all new software and projects, as time permits.
Other collateral duties, as assigned.
Qualifications
MINIMUM REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
High School Diploma
Three years computer-operations experience, preferably in a Windows environment
Advanced educational courses are preferred
SKILLS
Experience of working within a customer service environment
Knowledge of Microsoft Office Professional 2010 or earlier
Knowledge of Microsoft Windows 7 or earlier
Knowledge of desktop applications and their use in a legal environment
Experience with PC-based systems, mobile devices and remote access tools
Suitable IT qualification at NVQ level (or equivalent) is desirable
PERSON SPECIFICATION
Focus on customer care
Ability to empathize with people
Excellent communication and interpersonal skills
Good attention to detail
Good organizational skills
Ability to work well under pressure
Ability to multitask
Additional Information
Direct Hire
$37k-65k yearly est. 1d ago
IT Procurement Specialist
Crosscountry Mortgage 4.1
Technical support specialist job in Cleveland, OH
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The IT Procurement Specialist manages the full procurement lifecycle for IT goods and services, including sourcing, renewals, and approvals. This role is responsible for evaluating vendor proposals, pricing, service levels, and contract terms to ensure optimal value and risk mitigation. The IT Procurement Specialist reviews existing tools and vendor offerings to identify opportunities for consolidation, cost savings, and operational efficiency.
Job Responsibilities:
Manage the full procurement lifecycle for IT goods and services including sourcing, renewals, and approvals.
Evaluate vendor proposals, pricing, service levels, and terms to ensure maximum value and risk mitigation.
Track and manage IT asset lifecycle (hardware, software licenses, SaaS renewals).
Monitor technology spend against budget and provide forecasting and reporting on upcoming renewals or cost changes.
Ensure procurement policies are followed and help improve processes and workflow.
Evaluate current tools, subscriptions, and vendor offerings to determine whether services already exist within the organization.
Conduct spend and usage analysis to identify redundant software of overlapping functionality across vendors or departments.
Rationalize and consolidate vendors when feasible to reduce spend, complexity, and operational risk.
Qualifications and Skills:
Bachelor's Degree.
2+ years of experience in IT procurement or vendor management.
Experience in the mortgage industry, preferred.
Experience in technology purchasing, preferred.
Highly organized, efficient, and detail oriented.
Skilled in interpreting contract language, including termination clauses, licensing terms, and renewal structures.
Excellent analytical skills to compare vendor offerings and evaluate redundancy.
Excellent customer service skills, with a commitment to meeting the expectations and requirements of internal teams and external customers.
Proficient in Microsoft Office Suite.
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
#LI-CCMREC
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: **********************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
$87k-117k yearly est. Auto-Apply 46d ago
Fall Intern, IT COE
Cuyahoga Community College (Tri-C 3.9
Technical support specialist job in Parma, OH
Department: Career Services Reports To: Program Director, IT COE Recruitment Type: External/Internal Employment Type: Student Non-Union Work Schedule: To be determined by supervisor Job Description:
SUMMARY
Provides basic clerical support, performs various office tasks, and provides general customer service within the assigned department or external organization.
ESSENTIAL FUNCTIONS
* Assists with departmental assignments as directed
* Provides support on departmental projects as needed
* Assists the department in the delivery of excellent customer service
* May assist in the completion of departmental tracking and reporting
* Effectively interacts with colleagues, clients, and leadership
* Performs other duties as assigned
* May develop and apply Career Readiness Competencies including: critical thinking and problem solving, oral and written communication, teamwork collaboration, digital technology, leadership, professionalism work ethic, career management, global intercultural fluency
EDUCATION AND EXPERIENCE/TRAINING
* Must be currently enrolled in Tri-C
* Declared major on record
* Cumulative GPA of 2.00 or higher
* May require a specific major in relevant field and/or relevant completed coursework
* Must be 18 years or older
* Must complete a Summer Internship Application, and Confidentiality and Nondisclosure Statement
* Must successfully complete a pre-employment background check and/or drug testing
* Must be enrolled during Summer Semester, and must have plans to register for classes in Fall Semester at Tri-C
KNOWLEDGE, SKILLS and ABILITIES
* Possesses basic knowledge of customer service concepts and practices
* Possesses commitment to providing excellent customer service
* Possesses organizational and time-management skills
* Possesses sound written, verbal and interpersonal communication skills
* Possesses sensitivity to appropriately respond to the needs of a diverse population
* Works accurately with great attention to detail
PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
* Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;
* Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite
Special Note:
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
$31k-36k yearly est. 60d+ ago
IT Substitute
Shaker 3.9
Technical support specialist job in Cleveland, OH
Salary: $25.
45 per hour
$25 hourly 1d ago
IT Internship Summer 2026
Covia
Technical support specialist job in Independence, OH
Covia responsibly provides minerals solutions for a better tomorrow. As a leading provider of diversified minerals, our products support a variety of industrial markets, including glass, ceramics, coatings, metals, foundry, polymers, construction, water filtration, and sports and recreation. Long-standing relationships with a broad customer base enable Covia's market-inspired approach to innovation to enhance solutions and customer benefits. Underpinning these strengths is an unwavering commitment to safety and to sustainable development, further enhancing the value that Covia delivers to all its stakeholders.
Covia is looking for a dynamic Service Desk Specialist Intern who will have a positive impact on the Information Technology team at its Independence, OH location. As a Service Desk Specialist Intern, you will have the opportunity to learn and practice in technical software, hardware, telecommunication, and network problem resolution. Additionally, you will be an integral part of our Hardware refresh project through computer builds and deployment.
The internship will be May 18, 2026 - August 7, 2026.
The successful candidate will have the following Key Accountabilities:
Provide technical assistance and support for incoming queries and issues related to desktop configurations, applications and peripherals.
Walk customers through problem-solving process.
Install, modify, and repair computer hardware and software.
Ensure proper recording, documentation, escalation and/or resolution of all work.
Proactively coordinates asset life cycle maintenance by procuring, deploying, maintaining and retiring personal computer hardware, software and peripherals.
May serve as secondary IT security administrator responsible for granting proper access privileges.
The successful candidate will have the following Minimum Qualifications:
Interested in developing a career in IT
Strong active- listening skills with ability to work in a team-oriented/collaborative environment.
Excellent organizational, written, oral, and interpersonal communication skills
Ability to maintain confidentiality with sensitive internal and external information.
Internship Location:
Independence, Ohio
Commitment to Our Culture
Our core values - Safety, Team, Customers, Growth, and Courage-guide our work every day and will help us achieve our vision: Covia is the leading minerals solutions provider, and through the passion and commitment of our people, we enable customer success-ensuring a sustainable future for our company.
All Covia Team Members are expected to:
Live the Life-Saving Rules
Build high-performing work teams
Focus on customers
Demonstrate a growth mindset
Do the right thing, always
An Equal Opportunity Employer
IND2
#LI-HYBRID
$28k-40k yearly est. 8d ago
IT-Security Intern
Quadax Careers & Culture
Technical support specialist job in Middleburg Heights, OH
Security Intern
Company: Quadax, Inc.
Job Type: Internship [Full-Time Summer]
About Us
At Quadax, Inc., we are committed to providing top-tier healthcare services while ensuring the highest standards of security and compliance. As a mid-market healthcare provider, we recognize the growing importance of cybersecurity in protecting patient data and maintaining regulatory compliance.
Position Overview
We are seeking a Security Intern to join our security team. This position offers hands-on experience in healthcare security, risk assessment frameworks, including HIPAA. The ideal candidate is detail-oriented, analytical, and eager to learn about cybersecurity in the healthcare sector.
Overview
Assist with security audits and compliance assessments, ensuring adherence to HIPAA and other regulations.
Support vulnerability management by researching emerging cybersecurity threats and industry best practices.
Collaborate with IT and security teams on infrastructure benchmarking and performance analysis.
Help document security policies and procedures, ensuring clear guidelines for healthcare data protection.
Monitor security logs and incident reports, escalating potential threats to the appropriate teams.
Participate in training sessions on data security, risk management, and regulatory requirements.
Qualifications
Currently enrolled in a Bachelor's or Master's program in Information Security, Cybersecurity, or a related field.
Understanding of security frameworks (e.g., NIST, SOC 2 Type 2) and compliance requirements such as HIPAA.
Strong analytical and problem-solving skills with attention to detail.
Familiarity with cybersecurity tools for risk assessment and infrastructure monitoring.
Excellent communication skills and ability to work collaboratively in a team environment.
Passion for cybersecurity, compliance, and healthcare security.
Responsibilities:
Analyze and investigate security incidents escalated to the NOC
Investigate risky sign-ins from users via EntraID
Respond and assist in threat remediation and investigation
Assist with project documentation and presentation
Assist with phishing campaigns
Other Tier 1 security functions. (Email monitoring, threat hunting, vulnerability analysis, etc.)
$28k-40k yearly est. 60d+ ago
IT Intern
Geis Hospitality Group
Technical support specialist job in Cleveland, OH
The Metropolitan at the 9 is seeking a motivated and detail-oriented IT Intern to support our day-to-day technology operations. This entry-level internship is ideal for a student or individual looking to gain hands-on experience in information technology within the hospitality industry. The IT Intern will assist with basic technicalsupport, system maintenance, and general IT tasks while learning from experienced staff.
Key Responsibilities
Provide basic technicalsupport for hotel staff (e.g., computers, printers, phones, and Wi-Fi issues)
Assist with setting up and maintaining workstations, user accounts, and hardware
Help troubleshoot common software and connectivity issues
Support routine IT maintenance, updates, and inventory tracking
Assist with documentation of systems, procedures, and support requests
Escalate complex technical issues to appropriate IT personnel
Follow hotel IT policies, security procedures, and confidentiality guidelines
Perform other related duties as assigned
Qualifications
Currently enrolled in or recently completed coursework in IT, Computer Science, or a related field (preferred but not required)
Basic understanding of computers, operating systems, and common software (Windows, Microsoft Office, etc.)
Willingness to learn and follow instructions
Strong problem-solving skills and attention to detail
Good communication and customer service skills
Ability to work independently and as part of a team
$29k-40k yearly est. 3d ago
Pc Deployment
Teksystems 4.4
Technical support specialist job in Cleveland, OH
There are two different projects that our client is needing assistance with. They're hoping to find an individual for the first project and then move them into the second project. The ability to walk, stand, lift/carry, and be physically moving throughout the shift is necessary.
Job Duties:
* PC imaging
* Cabling
* Troubleshooting
* Setting up PCs, phones, cable management, etc.
*Skills*
Hardware, Deployment, it support, pc support, Cable, Desktop, Troubleshooting, Cabling, Imaging
*Top Skills Details*
Hardware,Deployment,it support,pc support
*Additional Skills & Qualifications*
Deployment
Peripheral set up
Customer service
IT hardware experience
Cable management
*Experience Level*
Intermediate Leve
*Job Type & Location*This is a Contract position based out of Cleveland, OH.
*Pay and Benefits*The pay range for this position is $18.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Cleveland,OH.
*Application Deadline*This position is anticipated to close on Jan 28, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$18-22 hourly 1d ago
IT Support/Level One Help Desk-onsite
Hiretech Group 3.5
Technical support specialist job in Bedford, OH
IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh.
Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner.
Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena
Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices.
Troubleshooting hardware devices(keyboards/mouse)
Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$34k-65k yearly est. 3d ago
Technical Support Analyst I
Howard Hanna Real Estate Services 4.1
Technical support specialist job in Mayfield Heights, OH
SUMMARY OF JOB: The TechnicalSupport Analyst is responsible for providing 1st level support and coordination of incident resolution on behalf of the IT department. The Analyst will also conduct field visits to business locations for onsite troubleshooting and installation or replacement of equipment. The Analyst will report to the Help Desk Manager.
DUTIES & RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
Troubleshoot and resolve IT issues via phone, email and in-person channels for desktop pcs, laptops, mobile devices, software applications, network and peripheral equipment.
Ensure all incidents are resolved against service level agreements including logging and tracking of support requests
Partner with internal IT teams and vendors to resolve incidents
Proactively learn and train peers on new products, services and technical solutions within organization
Build and maintain knowledge base for support and incident management
Configure new PCs using an SCCM imaging process and deploy to business locations.
Participate in a weekly on-call rotation for after-hours support
KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
1-3 years of experience working in a Help Desk or Service Desk role
Associates or Bachelor degree in Information Technology or a related field preferred
Basic operating system (desktop/OS), networking and applications experience including familiarity with Microsoft platforms (Windows 11, Server 2008 or higher, Active Directory, etc.), mobile devices (Apple and Android)
Experience with PC imaging and hardware repair.
Experience using incident and problem management ticketing solutions
Experience with troubleshooting and escalation of incidents including documentation, diagnosing and following first-level-resolution steps
Strong customer service ethic
Excellent verbal and written communication skills
Excellent analytical and problem solving skills
Ability to prioritize and quickly resolve issues
HowardHanna.com
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
$37k-72k yearly est. Auto-Apply 27d ago
desktop support
Artech Information System 4.8
Technical support specialist job in Cleveland, OH
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
End Client-
Cleveland clinic foundation
Cleveland Clinic - Main Campus, 9500 Euclid Ave, Cleveland, OH 44195.
AND OTHER LOCATION
Avon,OH ,akron,OH ,Wooster
Job Title: Desktop Support Representative Onsite Support
Location: Cleaveland, OH
Duration: 1+ years
Skills Overview:
· Win7/Win 10 OS hands on support
· Office 2003/2007/2010 support And office 365 support.
· Executive end user trouble shooting skills.
· IMAC/Break-fix.
· Office 365 and office 2016 support.
· Break/Fix troubleshooting experience in larger corporate environments
· The candidate must also be able to support Mobility Devices (phone and tablet) (setup and support) of multiple platforms including Apple, Android, and Microsoft
· Long term contracts.
· Travel is required/ However IBM is going to compensate for that.
· Experience as a desk side support in larger corporates.
Additional Information
For more information, Please contact
Shubham
************
$46k-62k yearly est. 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Cleveland, OH
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-41k yearly est. 28d ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in Akron, OH?
The average technical support specialist in Akron, OH earns between $29,000 and $84,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in Akron, OH
$49,000
What are the biggest employers of Technical Support Specialists in Akron, OH?
The biggest employers of Technical Support Specialists in Akron, OH are: