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Technical support specialist jobs in Alabama - 464 jobs

  • MID-LEVEL HELP DESK TECHNICIAN-DTS

    Reliant Technology 3.7company rating

    Technical support specialist job in Huntsville, AL

    Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Huntsville, Alabama. Ignite is seeking a Mid-Level Help Desk Technician (DTS) - Mid provides Tier II Defense Travel System (DTS) customer support in direct support of the U.S. Army Space and Missile Defense Command (USASMDC) G8, Resource Management - Audit System and Policy (RMASP) Division for Telework. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This position supports audit readiness, travel policy compliance, and business process execution primarily through remote service desk operations, with limited onsite support as directed. Contingent upon contract award. Job Requirements Key Responsibilities: * Provide Tier II DTS customer support to travelers, Approving Officials, and organizational DTS users via phone and email * Assist with DTS software usage, troubleshooting, entitlements, policy interpretation, and payment issues * Audit DTS authorizations and vouchers for compliance with the Joint Travel Regulation (JTR) and DoD Financial Management Regulation (FMR) 7000.14-R * Support Government Travel Charge Card (GTCC) actions, including activation/deactivation and credit limit adjustments based on approved requests * Maintain daily performance logs tracking calls, requests, audits, services delivered, status, and closeout * Use SharePoint and SMDC Knowledge Management Support Tools (KMST) to process taskers and support DTS-related workflows * Assist with content management and business process analysis supporting audit readiness activities * Submit process improvement recommendations to the ACOR to mitigate risk and improve DTS operations Qualifications: * Secret clearance (required) * 4 to 7 years of experience providing DTS or DoD travel support * Demonstrated knowledge of DTS modules, workflows, and travel policy * Experience auditing DTS transactions for JTR and DoD FMR compliance * Experience supporting remote service desk operations * Familiarity with SharePoint and web-based knowledge management tools We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law. Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
    $34k-59k yearly est. 18d ago
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  • SYSTEM SUPPORT SPECIALIST I

    Mobile County (Al 4.4company rating

    Technical support specialist job in Mobile, AL

    This is advanced technical work in system management, system support and in maintaining system performance. Jurisdiction Yearly SalaryMobile County*$64,678 - $103,397 City of Prichard$32,352 - $50,184 City of Saraland*$54,412 - $86,986 Mobile Area Water & Sewer System* $55,772 - $89,161 Mobile County Health Department$53,085 - $84,865 Mobile Housing Authority*$58,596 - $93,675 * Amended 10/17/2025Minimum Qualification Requirements Attainment of a minimum of a bachelor's degree from a recognized college or university in computer science or a closely related field and a minimum of three years experience performing operating system maintenance and support and troubleshooting end user operating system hardware and software; or a combination of education and experience equivalent to these requirements. For details, please see the Class Specifications | SYSTEM SUPPORT SPECIALIST I | Class Spec Details (governmentjobs.com). All applications must be submitted online through the Mobile Civil Service Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Civil Service System employment, and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application. A person with a disability may request accommodation by contacting the Mobile Civil Service at ************. Adam Bourne, Civil Service Director The agencies we serve are equal-opportunity employers
    $64.7k-103.4k yearly 26d ago
  • Intern - IT

    EOS Defense Systems USA, Inc. 4.3company rating

    Technical support specialist job in Huntsville, AL

    Job Description Student Intern (College Level) IT Are you looking for a great internship where you can get some hands-on IT experience? If so, this may be the internship you've been looking for! EOS Defense Systems USA is a manufacturer of cutting edge, precise remote weapons stations. This is a Part-Time, Full Year On-Site position. Apply today! Minimum Requirements And Qualification Must be in the process of completing a bachelor's degree Proficient with computers and different software programs including Microsoft Word, Excel, Outlook and Teams software. Have strong organization and time management skills with the ability to work without distraction. Must be a team player and motivated to learn with a strong desire to take on a new challenge. Must have effective written and verbal communication skills to build strong interpersonal relationships 1+ years of applicable experience Major Responsibility Areas And Duties General Knowledge of network, server and desktop technologies Well versed in Windows 11 and Office 365 products Basic Windows Server Administration Knowledge (Group Policy, Active Directory, PowerShell) Experience with M365 Administration Experience with SharePoint Administration Linux Experience, a plus Other duties as assigned, not determined at the time of hire. ** Must be able to maintain a school/work schedule and a maximum of 29 hours per week ** EOS Defense Systems is an Equal Employment Opportunity employer to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identification and sexual orientation) or national origin in accordance with applicable federal, state, and local laws. An Equal Opportunity Employer for disabled veterans, recently separated veterans, other protected veterans, and armed forces service medal veterans. An Equal Opportunity Employer of individuals with disabilities. We participate in E-Verify. Job Posted by ApplicantPro
    $37k-50k yearly est. 10d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Alabama

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $30k-40k yearly est. 14d ago
  • DoD Information Technology HelpDesk

    Griffin Recruiters 4.4company rating

    Technical support specialist job in Huntsville, AL

    Griffin Associates DoD Client Seeks: DoD IT Computer with 2 Years Experience * *Apply with Resume! Work Authorization/Security Clearance Department of Defense (DoD) Secret security clearance, or the ability to obtain one Required: High School or better. Pursuant to EO 14042, this position may require proof of being fully vaccinated for COVID-19. Overview Experience Required: 2 years: Computer applications and operation of existing computer programs High school diploma or equivalent. Working knowledge of Windows 10, Windows Server, Active Directory, Microsoft Office, and other personal computer software, as well as hardware. Department of Defense (DoD) 8570.1-M, Information Assurance Workforce Improvement Program baseline certification of Information Assurance Technical (IAT) Level II Computing Technology Industry Association (CompTIA) Security +. Excellent PC and network troubleshooting skills. Preferred Education and Experience Certificates of training in Windows, McAfee Host Based Security Software (HBSS) and Assured Compliance Assessment Solutions (ACAS) IT Help Desk experience. Summary/Objective Assists ensuring availability, accessibility, usability of Information Technology (IT) hardware and software. Install software on personal computers (PCs). Prepare new PCs for use, and previously used PCs for reuse. Perform routine maintenance of PC hardware and software. Responds to PC users' requests for assistance with hardware, applications or software either locally installed or network-based, and network connectivity in person or telephonically; troubleshoot, and resolve or escalate for resolution. Administer PC users' IT, including ensuring compliance with security requirements. Position Type/Expected Hours of Work: Full-time, normally 40 hours per workweek Travel: None. **APPLY WITH RESUME!
    $36k-68k yearly est. 60d+ ago
  • Help Desk Support

    Techflow Inc. 4.2company rating

    Technical support specialist job in Montgomery, AL

    Are you passionate about delivering exceptional technical support and solving complex challenges? TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic team. In this role, you'll provide crucial Tier II and III support for the Enterprise Logistics Readiness Portfolio, encompassing the Cargo and Personnel Movement (CPM) Systems, ensuring seamless operations during regular business hours and offering reliable "on-call" assistance after-hours. If you thrive in a fast-paced environment and have a knack for diagnosing and resolving intricate issues, we want to hear from you. Join TechFlow Inc. and be a vital part of our mission to provide outstanding technical support and service excellence. Key Responsibilities * Deliver comprehensive technical assistance for the Enterprise Logistics Readiness Portfolio and Cargo Personnel Movement Systems. * Provide expert Tier II and III support to resolve complex technical issues, troubleshoot system problems, and ensure high-quality service delivery both during business hours and through on-call after-hours support. * Monitors discrepancy reports as tracked in approved tools to provide possible workarounds and improvement to assist field users. * Documents problem resolutions on both functional and engineering solutions, and provide a monthly analysis report that includes metrics on trouble call data, trends, and a cumulative analysis. * Develop and maintain problem resolution solution sets on all fielded/identified software defects. * Researches software, documentation, procedural problems, and network related connectivity issues and provides coordinated resolution to the requester and/or requesting agency. * Writes query scripts to retrieve information and provide reports as needed. * Review and provide inputs to software designs. * Assists in identifying and troubleshooting SDC compatibility issues with CPM FoS. * Supports Help Desk Level II escalations to Level III. * Serves as the focal point to coordinate with the Defense Automatic Addressing System (DAAS) and/or approved platform specified by the government to resolve operational issues.
    $32k-54k yearly est. 24d ago
  • Complex IT Support Specialist

    Wayne Farms 4.4company rating

    Technical support specialist job in Dothan, AL

    PRIMARY FUNCTION: The Complex IT Support Specialist is a hands-on role focusing on assigned location's computer and network system operations to ensure optimal functioning and for the assigned area on the implementation and rollout of IT related projects. This role manages end user help requests for software and hardware computer issues. RESPONSIBILITIES AND TASKS: Lead the technology related efforts for assigned location to ensure implementation and rollout of IT projects, updates, etc. are completed uniformly, providing guidance when needed to Technology Specialists Evaluate documented resolutions for assigned locations to determine if there are trends, develop solutions to prevent reoccurring problems and communicate management concerning emerging incident trends Coordinate activities with corporate help desk, network services, and other related IT groups to ensure appropriate group is engaged from projects, issues, etc. Assist corporate IT with software releases and rollouts, communicating changes/ updates to end users and providing training if applicable Install, modify, and make necessary repairs to computer hardware and software systems, providing technical assistance and training to system users Perform hands-on repairs at desktop level, including installing and upgrading software, installing hardware, monitoring nightly backups, and configuring systems and applications Prioritize and schedule end user help requests escalating to appropriate personnel when needed Gather documentation, compile and provide updates, statuses and completions to appropriate personnel Provide regular feedback on successes and opportunities for improvement to appropriate leader for Technology Resource Specialists in assigned locations Follow and ensure others comply with all safety guidelines, establishing and managing safety policies and procedures Perform additional relevant duties as assigned SUPERVISOR RESPONSIBILITIES: This is an Individual Contributor role with required competencies: Functional/Technical Skills, Action Oriented, Problem Solving, Learning on the Fly, and Interpersonal Savvy EDUCATION and CERTIFICATIONS: High School diploma or equivalent Preferred Certifications: MCP- MCSE, CompTIA A+ EXPERIENCE AND SKILLS: Minimum five (5) years IT field experience in a team-based environment Strong customer focus with the ability to communicate, both verbal and written, with all levels of the organization and external customer in a timely and professional manner Self-starter who demonstrates strong initiative and sense of urgency, with the ability to work in a fast-paced environment Strong organizational skills with the ability to prioritize and manage multiple projects while maintaining attention to detail Must possess a strong customer-centric attitude and high energy level SAFETY REQUIREMENTS: Follow departmental and company safety policies and programs Wear required protective equipment in all areas where mandatory PHYSICAL REQUIREMENTS: Ability to work non-standard shifts (Holidays, weekend and/or extended) as required per business need Ability to travel to assigned locations as needed Ability to lift computer hardware such as desktop computers or servers up to 40 lbs as needed We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $35k-64k yearly est. Auto-Apply 60d+ ago
  • Missile Defense Computational Analyst

    Corvid Technologies LLC 4.3company rating

    Technical support specialist job in Huntsville, AL

    Corvid Technologies is seeking qualified candidates to join our Missile Defense Group (MDG) in Huntsville, Alabama. Come join the MDG supporting a variety of government agencies, such as the Missile Defense Agency (MDA), Defense Advanced Research Projects Agency (DARPA), Navy Missile Defense, and Air Force Space Command. The MDG performs cutting edge modeling and simulation, testing, and system analysis to ensure protection of the United States and military assets from missile threats. Corvid's missile defense analysts develop and apply advanced computational algorithms, such as machine learning, to improve weapon system performance. Our analysts have access to a high-performance computing facility, with over 50,000 CPUs, where they execute first-principle physics codes to produce high-fidelity predictions of lethality outcomes from engagements, post-intercept debris characteristics, aerodynamic effects and trajectories, and electromagnetic signatures. Using these computational tools, we simulate the response and improve operating concepts for radar and optical sensors. The Missile Defense Group supports a variety of modeling and simulation efforts within the Missile Defense Agency including missile intercept modeling using first-principle physics codes, aerodynamic modeling of missiles and debris, development of finite element models, modeling of missile defense radars, modeling of missile defense interceptor seekers, and analysis of sensor data (RF and EO/IR). The group provides diverse research opportunities and a creative work environment within a small group. The Corvid team offers access to cutting edge computational technologies and resources. Education and Technical Skill Required Entry level applicants should have an excellent academic record with a Bachelor's degree or Master's degree in physics, mathematics, electrical engineering, computer science or material science with computer modeling and simulation interests. A strong background in statistics, machine learning, and uncertainty quantification is a plus. All candidates should be self-motivated and show excellent written and oral communication skills US Citizenship and the ability to obtain a U.S. security clearance is required. NON-US Citizens cannot be considered. Example Responsibilities Analysis of system performance based on missile engagement using computational statistical analysis Evaluation and optimization of algorithms for sensors functions Generation of sensor signatures to simulate Monte Carlo simulations Testing prototype software to identify improvements, bugs, and deficiencies Why Corvid? Founded in 2004, we are a group of over 300 engineers and scientists, about 3/4 with master' degrees or Ph.D.'s, that provide end-to-end solutions including concept development, design and optimization, prototype build, test and manufacture. We leverage the predictive capability of our high-fidelity computational physics solvers, indigenous massively parallel supercomputer system, prototyping plant, and ballistics and mechanics lab to investigate a variety of high-rate physics phenomena. The results are complex engineering solutions for a variety of applications; aircraft, ballistic missile defense, cybersecurity, motorsports, armor development, biological systems, and missile and warhead design and development. These results are achieved with optimal design and cost efficiency due to the predictive capability of Corvid's tools and our in-house, end-to-end integrated approach, which differentiates Corvid from the market. We value our people and offer employees a broad range of benefits. Benefits for full-time employees include: Paid gym membership Flexible schedules Blue Cross Blue Shield insurance including Medical, Dental and Vision 401k match up to 6% Three weeks starting PTO; increasing with tenure Continued education and training opportunities Uncapped incentive opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $66k-84k yearly est. Auto-Apply 60d+ ago
  • Information Technology

    Vp 3.9company rating

    Technical support specialist job in Huntsville, AL

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $37k-71k yearly est. Auto-Apply 60d+ ago
  • Information Technology

    Veterans Prime, Inc.

    Technical support specialist job in Huntsville, AL

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $35k-62k yearly est. Auto-Apply 60d+ ago
  • Information Technology Technician IV

    Science and Engineering Services

    Technical support specialist job in Huntsville, AL

    The Information Technology (IT) Technician IV provides an advanced level of support to users and IT Technicians of SES IT equipment located onsite and offsite. Responsibilities Good customer service skills Clear and concise communication skills Possesses knowledge of TCP/IP, including LAN/WAN routing and best practice Providing supervision, assists with solving routine and advanced user problems identified to the Help Desk Conducts installation and maintenance of systems/equipment, and provides associated training to customer personnel or technician Diagnose, isolate, and correct problems to component level to restore system's functions Communicates with users and other technicians to ensure problems are resolved in a timely manner Develops, Review and Updates required documentation in according to SES practice or procedure Possesses knowledge and specializes in the maintenance and sustainment of an Enterprise component (e.g. Network Infrastructure, Exchange, Active Directory, VMware) Other duties as assigned Qualifications Education: Bachelor's Degree in computer related field Experience: 12-15 years IT support experience Any combination of education/experience may be substituted for job requirements at the recommendation of the hiring manager and approval of the COO and CEO.
    $35k-62k yearly est. Auto-Apply 60d+ ago
  • IT Specialist - Cloud Compute, Linux and Storage

    Vulcan Materials Company 4.7company rating

    Technical support specialist job in Birmingham, AL

    Build Your Career. Build America's Future. Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it's more than starting an exciting career - you get to make a difference for millions of people every day across the country. When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time. About the Job: We are seeking an IT Specialist - Cloud Compute, Linux & Storage to be based in our Corporate Office in Birmingham, AL. This position works within the Technology Infrastructure team and reports directly to the IT Manager - Cloud Compute, Linux & Storage. The person that fills this role will have the primary responsibility of supporting our enterprise Managed File Transfer (MFT) solution as well as various Linux Systems Administration duties. A key secondary responsibility will be to assist in the design, implementation, and management of Vulcan's cloud infrastructure using Infrastructure as Code (IaC) principles. A core tenet of our team is a "security-first" mindset, and this role will work in close alignment with the Information Security team to ensure all infrastructure solutions are designed and implemented with robust cybersecurity controls. The successful candidate must have excellent verbal and written communication skills and will be able to thrive in a corporate environment working with technical peers, architects, developers, and the business. In addition, they will have the ability to excel in a team-oriented environment, freely sharing information, learning from, and teaching co-workers. This is an entry-level position ideal for a recent college graduate with relevant internship or work experience. What You'll Do: * Managed File Transfer (MFT) Support: Act as the primary technical support for the MFT platform, including onboarding new partners, troubleshooting file transfer jobs, and monitoring system health. * Cloud Infrastructure as Code: Utilize Terraform to help build, manage, and deploy cloud infrastructure in environments like Amazon Web Services (AWS), Oracle OIC, and Microsoft Azure. * Linux System Administration: Perform basic administration, OS patching and troubleshooting tasks on Linux operating systems, including Red Hat Enterprise Linux (RHEL) and Oracle Enterprise Linux (OEL). * Collaboration: Work with other team members, including the networking, database, and security teams, to integrate and support infrastructure solutions. * Cybersecurity: Monitor systems for vulnerabilities, assist in remediation, and integrate security controls with InfoSec. Participate in security design/review sessions and validate configurations for cloud, MFT, and server environments. * Documentation: Contribute to the creation and maintenance of accurate documentation for MFT processes, infrastructure diagrams, and operational procedures. * Continuous Learning: Stay up-to-date on the latest cloud technologies and best practices to contribute to team growth. Skills You'll Need: * Education: B.S. Degree in Computer Science, Information Systems, or a related field, or equivalent practical experience. * Experience: Relevant internship, co-op, or project experience in cloud computing, system administration, or a related field. * Cloud Knowledge: A foundational understanding of cloud computing concepts (e.g., VPC, IAM, EC2, S3) in a major platform like AWS or Azure. * Infrastructure as Code: Academic or project-based experience with IaC tools, specifically Terraform. * Operating Systems: Familiarity with the command line and basic concepts of Linux operating systems (RHEL, OEL). * Communication: Ability to write and speak English clearly, including communicating technical issues to non-technical people. * Teamwork: Ability to work independently and as part of a team. What You'll Like About Us: Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness and communication. Safe. Industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers. Meaningful Work. What sets up apart is the work we do impacts daily lives - and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States. Health Benefits. Medical, Dental, Vision programs, plus much more. Rest and Relaxation. Paid vacation, personal floating days, and paid holidays. Prepare for the Future. 401(k) with company match and contribution. Training and Development. We see our development programs and helping our employees meet their goals as a key part of our business. Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions.
    $53k-81k yearly est. 60d+ ago
  • IT Technician

    Terrepower

    Technical support specialist job in Daphne, AL

    Responsibilities Provide in-person, virtual, and phone-based technical support to end users across the organization. Crosstrain on telephony systems, hardware, and application software within the IT environment. Identify hardware and software requirements based on user needs and recommend appropriate solutions. Install and configure computer hardware, peripheral devices, operating systems, networking components, and productivity software (e.g., Microsoft Office 365). Monitor and troubleshoot system performance issues such as slow response times or security breaches. Analyze user requirements and recommend technology solutions to improve business efficiency. Assist in the design, testing, and implementation of new software applications. Collaborate with network services and information systems teams to resolve complex IT issues. Maintain and administer user access via Active Directory, including account creation and permissions. Provide basic user training for system access and applications. Document updates, resolutions, and technical support activities via email, voice mail, or in-person communication. Perform other related duties as assigned. Minimum Qualifications BS in Information Systems, Computer Science or equivalent experience 3+ years of relevant experience in computer networking, operating systems and system support Minimum 2 years of experience supporting Windows OS, server hardware/software, and mobile platforms (Mac OS, iOS, Android). Minimum 2 years of hands-on experience with Active Directory. Minimum 2 years of help desk or desktop support experience. Proficiency in Microsoft Office 365 applications (Excel, Word, PowerPoint, Outlook). Minimum 2 years of experience with network infrastructure (basic troubleshooting, connectivity support).
    $38k-67k yearly est. Auto-Apply 60d+ ago
  • Entry Level System / Network Support Technician

    Entech.Net 4.0company rating

    Technical support specialist job in Dothan, AL

    Entech Culture: Looking for a great place to work? Entech offers an awesome culture that fosters teamwork, personal and professional development. Remote work opportunities, paid team building events (bowling, escape rooms, Office Olympics), reimbursement for IT certifications, and a work atmosphere that encourages growth are just some of the culture benefits of Entech. Job Summary: This position requires you to be at our DOTHAN, Alabama location. Entech's Entry Level System / Network Support Technicians will assist other team members in supporting small and medium scale business networks, both remotely and on-site. The Tech will work with other departments to deliver comprehensive IT solutions to issues that may arise. This position requires customer service skills and IT technical knowledge/skills. Entech supports clients in many different industries and the demands of each are unique. Job Responsibilities: Remote Support of a wide range of clients using remote support tools Resolve issue tickets in a timely manner Assist other team members in projects Server troubleshooting in Virtual Environments Basic networking including cabling and basic network deployment tasks Help monitor Backup, Security, and other IT solution tools Qualifications: Advanced knowledge and experience in VMWARE environments Mastery of desktop support and ability to knowledge share with other team members Awesome customer service service and phone skills Love for technology and IT solutions A+, Net+, Server+ required or 1 year professional IT experience. Other Requirements: Team player Ability to stay organized in a high paced environment Great customer service and communication skills An in-depth pre-employment background investigation and drug test is required. Benefits: Health, Vision, Dental, Life Ins 401k with Match Professional Development Reimbursement Paid Holidays, Paid Time Off, Paternal Leave Remote Work options available after 90 days Benefit Conditions: Waiting period may apply Only full-time employees eligible Apply today to learn more about Entech. We look forward to hearing from you! Job Types: Full-time, Contract, Temporary, Internship Salary: $16.00 - $19.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Experience: IT Support: 1 year (Preferred) Customer service: 1 year (Preferred) License/Certification: CompTIA A+ Required **********************************
    $16-19 hourly 60d+ ago
  • IT Intern

    Ierus Technologies, Inc.

    Technical support specialist job in Huntsville, AL

    IERUS specializes in electromagnetic spectrum technologies and design for RF, IR, and optical applications. IERUS also supports customers with a diverse set of competencies including software development, air and missile defense, and systems engineering. IERUS develops value for our defense and commercial customers through accelerations of the technology life cycle: identifying, creating, transitioning, and producing technologies with integrity of purpose and product. IERUS is always looking for bright, talented, motivated and dedicated employees in the engineering field, especially those with electromagnetics experience. IERUS is the recipients of the “Best Places to Work” three years running, and were finalists the five years prior. IERUS offers competitive compensation packages, retirement options, and benefits packages. To learn more, please visit ****************** Description IERUS Technologies is seeking an IT Intern to support the Business Operations at our headquarters in Huntsville, AL. The ideal candidate will have two or more years of college or work experience. Primary Responsibilities Assists in managing NIST 800-171 requirements Manage and configure both Windows and Linux OS (CentOS and RedHat) Maintaining and managing user accounts/groups in Active Directory Maintaining and managing exchange/email accounts and groups Verifying integrity of software packages before installation on the network Installing and updating software and licensing servers on Windows and Linux Installing and configuring software on new Windows laptops Repairing old or broken hardware on desktops and laptops Advising on hardware requirements for new systems Initial point of contact for troubleshooting network applications and hardware and software PC and printer problems Setup computer systems for new users and instruct on access to company systems including, email, and desktop applications Remote troubleshooting and application support Assist with setup of new users and office moves Provides timely and accurate end user technical support. Qualifications Two years or more of college or relevant work experience Familiarity with Windows, Red Hat Enterprise Linux, and CentOS operating systems Able to communicate effectively at all levels of the organization Experience in standard help desk procedures Ability to lift up to 50 lbs. w/ reasonable accommodations Must have ability to interpret, analyze, troubleshoot, and resolve technical problems Must be decisive, conscientious, and interact well in a team environment Have a strong desire to learn and be able to follow policies and procedures Must demonstrate the ability to work well with a minimal amount of supervision Must have a working knowledge of and experience with computer hardware, software, and peripheral devices in a diverse environment Applicants are desired to have A+, Security+, or other similar certifications US Citizenship Current DoD Secret Clearance (or higher) or ability to obtain a clearance Location: Huntsville, AL IERUS Technologies is an Equal Opportunity/Affirmative Action Employer committed to recruiting, hiring and retaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. For more information please click here. IERUS Technologies participates in E-Verify.
    $29k-42k yearly est. 60d+ ago
  • IT Intern

    Strata-G Solutions, Inc.

    Technical support specialist job in Huntsville, AL

    At Strata-G, we know it takes talented and dedicated people to deliver solutions for a greater cause, and we consider our employees to be our greatest asset. We are a growing, dynamic organization offering diverse challenges to innovative professionals. We are seeking a motivated IT Intern to support daily information technology operations and assist with cybersecurity-related documentation. This role is ideal for a current student pursuing an IT-related degree who is eager to gain hands-on experience in a professional IT environment. This is a part time, onsite position located in Huntsville, AL. Key Responsibilities * Perform user onboarding tasks in Microsoft 365 and Active Directory * Maintain, troubleshoot, and repair Windows 10 and Windows 11 desktops and laptops, including hardware and software installation * Conduct routine printer and copier maintenance * Assist with the development, maintenance, and updating of Cybersecurity policies and procedures * Maintain accurate records, prepare reports, and support IT documentation efforts * Provide general IT support as needed to support business operations Required Qualifications * Ability to follow oral and written instructions accurately * Strong written and verbal communication skills * Ability to gather and analyze information, identify problems, and propose solutions * Basic knowledge of personal computers, IT terminology, and common software applications * Ability to prepare clear documentation and written instructions Desired Qualifications * Experience with Microsoft 365 * Familiarity with Windows-based desktop and server operating systems * Experience configuring laptops and desktops * Exposure to DoD-related IT environments (preferred but not required) Minimum Education / Experience * Currently enrolled in a post-secondary educational institution * Pursuing a degree in Information Technology, Computer Science, Cybersecurity, or a related field
    $29k-42k yearly est. 3d ago
  • IT Intern

    DESE Research, Inc. 4.4company rating

    Technical support specialist job in Huntsville, AL

    DESE Research, Inc is seeking an Information Technology Intern to support day-to-day IT operations with a focus on Microsoft 365 and Azure cloud environments. This role is designed for a motivated individual seeking hands-on experience in modern enterprise IT, cloud services, identity and access management, and endpoint support. The intern will work closely with IT staff to assist in maintaining secure, reliable, and well-documented technology services. Key Responsibilities * Assist with administration and support of Microsoft 365 services, including: * Entra ID (Azure AD) * Exchange Online * SharePoint Online * Microsoft Teams * Support basic Azure cloud operations, including: * Resource review and documentation * User and role assignments * Monitoring and troubleshooting under supervision * Provide Tier / Tier 2 support for: * User account issues * Device onboarding and troubleshooting * Application access and permissions * Assist with endpoint management activities (e.g., Intune, device compliance, patching validation) * Document IT procedures, configurations, and troubleshooting steps * Support cybersecurity best practices, including MFA, least privilege, and secure configuration standards * Participate in IT projects, audits, or system improvements as assigned * Collaborate with internal IT staff and, where applicable, managed service providers Required Qualifications * Currently enrolled in or recently completed a degree program in: * Information Technology * Computer Science * Cybersecurity * Information Systems * or equivalent practical experience * CompTIA A+ certification or higher (required) * Foundational understanding of: * Microsoft Windows operating systems * Microsoft 365 cloud services * Basic networking concepts (DNS, TCP/IP, VPN) * Strong troubleshooting and problem-solving skills * Ability to follow documented procedures and security requirements * Clear written and verbal communication skills Preferred Qualifications * Familiarity with Azure or cloud computing concepts * Exposure to Intune, endpoint management, or device compliance * Experience working in a ticketing or service desk environment * Interest in cybersecurity, cloud administration, or systems engineering * Understanding of IT security fundamentals (MFA, RBAC, least privilege) bout DESE For the past 43 years, DESE has provided industry-leading technical and engineering solutions in the fields of Defense, Energy, Space, and Environment. As a small, family-oriented business, DESE provides a compelling benefits package including a generous profit-sharing plan, competitive salaries, and perhaps most importantly, the opportunity to work alongside talented professionals leveraging cutting-edge technologies to solve complex and engaging problems. Why employees love working for DESE: At DESE, we are committed to creating a company that is known for its respect and care for employees. We understand that happy employees are what keeps our business going and we strive to provide the best opportunities for each individual working on our team! Here are a few reasons you will love working here: * Competitive health, dental and vision insurance with affordable premiums * Flexible work schedules * Two different flexible spending account options * Company paid life insurance with options for employee paid additional * Performance bonus program * Education reimbursement program * Company paid personal leave for approved philanthropic activities * Vacation, Sick & Holiday leave * Robust 401k profit sharing plan * Opportunities for internal promotions * Employee referral incentive program * Rewards and gifts for service anniversaries Disability Accommodation for Applicants - DESE Research, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following alternative email address or phone number to contact us about your interest in employment with us: ********************** or ************x123.
    $27k-36k yearly est. Easy Apply 3d ago
  • Production Support / Tech Cleaning

    Leadec Corp

    Technical support specialist job in Pell City, AL

    Team Member-Production Support Leadec Industrial Services is a leading provider of manufacturing support services to the global automotive industry. Our mission is to partner with industrial manufacturers by delivering manufacturing support services that made a measurable improvement in our customers' quality, uptime and total cost Essential Duties and Responsibilities: Complete tasks in accordance with standardized quality checklists Continually seek out opportunities to improve onsite activities Master skills associated with the versatility matrix Review current best practices resulting in efficiencies relating to time, material usage, and safety Live "Safety is Your Life" Program. Use proper personal protective equipment, i.e., hearing protection, steel toed shoes, safety glasses, etc., as required for the task at hand Adhering to and supporting all EHS and Quality objectives, in accordance with ISO 14001, 45001 and 9001 respectively All other duties as assigned by Leadec site management Competencies: One year of industrial experience and janitorial experience preferred Customer Service Orientation - Satisfying customers Adaptability - Willingness to deal with unexpected challenges or circumstances Problem Solving - Define problems and bring about viable solutions Servicing the Customer - Readily initiate actions to meet or exceed the needs of the customer Strong work ethic Knowledge, Skills, and Abilities: Communication Skills - Able to communicate with team members and management Language Ability - Ability to understand written job instructions Math Ability -Ability to perform simple addition, subtraction and multiplication of manhours / minutes Reasoning Ability - Ability to conduct basic problem solving Physical Requirements: Frequently required to stand and walk on concrete and/or steel surface for up to 8-12 hours. Occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl into confined spaces. You will be required to push, pull 150 pounds occasionally and lift or carry up to 30 pounds often and up to 50 pounds occasionally. Our vision standard requires the employee to have close and distance vision, peripheral vision, depth perception and focus adjustment. General Qualifications: Works in a safe manner looking for ways to improve Wears PPE Flexible schedule - willing to work unscheduled overtime, and sometimes weekends Dependable - Will be at work on time each day Reliable transportation Work in varying environmental conditions - paint shop (high humidity) Work in manufacturing environment - (fast paced) Physically can perform work - Lifting up to 50lbs, excessive walking, etc. Teamwork - can communicate with team with no challenges Follows work instructions Independence - can work without direct supervision Continuous Improvement mindset Professional communication skills Special qualifications: Manufacturing experience Tow motor experience Fork lift experience Logistics experience Assembly line experience Paint application experience Benefits: Medical Dental Vision 401K Vacation Paid Holiday Employee Assistance
    $41k-72k yearly est. 1d ago
  • HELP DESK TECHNICIAN II

    Reliant Technology 3.7company rating

    Technical support specialist job in Huntsville, AL

    Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB), headquartered in Huntsville, AL. By design, Ignite is a provider of professional services to customers in educational, federal, and commercial industries and in every action seeks to be the preeminent provider within this business space. Ignite upholds our values of competency, collaboration, innovation, reliability, and results through everything we do. Ignite is currently seeking a driven, detail-oriented Tier 2 Help Desk Technician to join our team supporting The US Army at Redstone Arsenal, AL. This position is onsite. This position is required one to perform all Tier I duties. In addition, provides touch labor for troubleshooting incidents, and problems manage all duties required to distribute hardware to new users, installs software, assists asset management and property book requirements, performs warranty recovery of assets if needed, and responds to and resolve Incidents and Problems, maintains inventory stock rooms and asset tracking. Escalates tickets to tier III or interfaces with third-party providers to resolve technical incidents. Execute life cycle replacement activities for end users' devices. Provides touch labor for VIP requests, and prioritizes tickets. Job Requirements Responsibilities include: * Knowledge of customer support concepts and methods, installed operating systems, and the IT infrastructure to serve as customer technical analyst with responsibility for resolving the most complex customer problems. * Working knowledge of and experience working with Microsoft Intune system. * Working knowledge of and experience working with Microsoft Power Automate. * Perform touch labor to address fixes, configuration, and troubleshoot issues and problems. * Knowledge of automated system customer support methods and techniques to include troubleshooting, recovery, adjusting, modifying, improving and resolving computer and software problems. * Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base. * Knowledge and skill in applying operating systems principles and methods, and the functionality of the current systems environment to configure systems components such as disk drives, printers, and other peripherals. * Serve as the primary POC for incident and problem resolution and escalation. * Ensure Information Assurance (IA) requirements are met for all devices. * Knowledge of a wide range of automation techniques, requirements, methods, and procedures to evaluate and advise new and emerging technologies. * Able to use qualitative and quantitative techniques to evaluate help desk program effectiveness. * Working knowledge of and skill in applying maintenance concepts and methods to troubleshoot system problems. * Working knowledge of and experience working with local and secure networks. * Working knowledge of and experience working with Active Directory. * Working knowledge of and experience working with Virtual Desktop Infrastructure (VDI), especially VMware. * Assists with interpreting policies, procedures, and strategies that govern the planning and delivery of help desk services. * Working knowledge of and experience working in and around the Army environments and familiarity with Classified IT support. * Familiar with decommissioning of Army assets and Lifecycle Management SOPs. * Perform other duties as assigned. Job Requirements Job Requirements and Qualifications: * A minimum of 5 years of work experience in Tier 2 Help Desk Technician or related fields * Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base. * Must have an active Comp TIA Security + certification Security Clearance Requirements: Must have an active Secret Clearance or the ability to obtain one. Education Requirements: * Associate's Degree or Bachelor's Degree with 5 years of related experience in IT field, or equivalent level of hands-on experience. Other Requirements: Must be a US citizen and be able to obtain and hold an active Security Clearance, and an active Comp TIA Security + certification We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law. Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
    $34k-59k yearly est. 9d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Montgomery, AL

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $30k-41k yearly est. 14d ago

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What are the top employers for technical support specialist in AL?

4P Consulting

K2 Staffing

4P Consulting Inc.

Top 10 Technical Support Specialist companies in AL

  1. 4P Consulting

  2. K2 Staffing

  3. TechFlow

  4. 4P Consulting Inc.

  5. IGNITE Rockford

  6. Agile Defense

  7. Reliant Technology

  8. Oracle

  9. ASM Research, An Accenture Federal Services Company

  10. K2 Staffing, LLC

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