Technical support specialist jobs in Alabama - 491 jobs
HELP DESK TECHNICIAN II
Reliant Technology 3.7
Technical support specialist job in Huntsville, AL
Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB), headquartered in Huntsville, AL. By design, Ignite is a provider of professional services to customers in educational, federal, and commercial industries and in every action seeks to be the preeminent provider within this business space. Ignite upholds our values of competency, collaboration, innovation, reliability, and results through everything we do.
Ignite is currently seeking a driven, detail-oriented Tier 2 Help Desk Technician to join our team supporting The US Army at Redstone Arsenal, AL. This position is onsite. This position is required one to perform all Tier I duties. In addition, provides touch labor for troubleshooting incidents, and problems manage all duties required to distribute hardware to new users, installs software, assists asset management and property book requirements, performs warranty recovery of assets if needed, and responds to and resolve Incidents and Problems, maintains inventory stock rooms and asset tracking. Escalates tickets to tier III or interfaces with third-party providers to resolve technical incidents. Execute life cycle replacement activities for end users' devices. Provides touch labor for VIP requests, and prioritizes tickets.
Job Requirements
Responsibilities include:
* Knowledge of customer support concepts and methods, installed operating systems, and the IT infrastructure to serve as customer technical analyst with responsibility for resolving the most complex customer problems.
* Working knowledge of and experience working with Microsoft Intune system.
* Working knowledge of and experience working with Microsoft Power Automate.
* Perform touch labor to address fixes, configuration, and troubleshoot issues and problems.
* Knowledge of automated system customer support methods and techniques to include troubleshooting, recovery, adjusting, modifying, improving and resolving computer and software problems.
* Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base.
* Knowledge and skill in applying operating systems principles and methods, and the functionality of the current systems environment to configure systems components such as disk drives, printers, and other peripherals.
* Serve as the primary POC for incident and problem resolution and escalation.
* Ensure Information Assurance (IA) requirements are met for all devices.
* Knowledge of a wide range of automation techniques, requirements, methods, and procedures to evaluate and advise new and emerging technologies.
* Able to use qualitative and quantitative techniques to evaluate help desk program effectiveness.
* Working knowledge of and skill in applying maintenance concepts and methods to troubleshoot system problems.
* Working knowledge of and experience working with local and secure networks.
* Working knowledge of and experience working with Active Directory.
* Working knowledge of and experience working with Virtual Desktop Infrastructure (VDI), especially VMware.
* Assists with interpreting policies, procedures, and strategies that govern the planning and delivery of help desk services.
* Working knowledge of and experience working in and around the Army environments and familiarity with Classified IT support.
* Familiar with decommissioning of Army assets and Lifecycle Management SOPs.
* Perform other duties as assigned.
Job Requirements
Job Requirements and Qualifications:
* A minimum of 5 years of work experience in Tier 2 Help Desk Technician or related fields
* Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base.
* Must have an active Comp TIA Security + certification
Security Clearance Requirements:
Must have an active Secret Clearance or the ability to obtain one.
Education Requirements:
* Associate's Degree or Bachelor's Degree with 5 years of related experience in IT field, or equivalent level of hands-on experience.
Other Requirements:
Must be a US citizen and be able to obtain and hold an active Security Clearance, and an active Comp TIA Security + certification
We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.
Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
$34k-59k yearly est. 7d ago
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SYSTEM SUPPORT SPECIALIST I
Mobile County (Al 4.4
Technical support specialist job in Mobile, AL
This is advanced technical work in system management, system support and in maintaining system performance. Jurisdiction Yearly SalaryMobile County*$64,678 - $103,397 City of Prichard$32,352 - $50,184 City of Saraland*$54,412 - $86,986 Mobile Area Water & Sewer System* $55,772 - $89,161
Mobile County Health Department$53,085 - $84,865
Mobile Housing Authority*$58,596 - $93,675
* Amended 10/17/2025Minimum Qualification Requirements
Attainment of a minimum of a bachelor's degree from a recognized college or university in computer science or a closely related field and a minimum of three years experience performing operating system maintenance and support and troubleshooting end user operating system hardware and software; or a combination of education and experience equivalent to these requirements. For details, please see the Class Specifications | SYSTEM SUPPORTSPECIALIST I | Class Spec Details (governmentjobs.com).
All applications must be submitted online through the Mobile Civil Service Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Civil Service System employment, and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application.
A person with a disability may request accommodation by contacting the Mobile Civil Service at ************.
Adam Bourne, Civil Service Director
The agencies we serve are equal-opportunity employers
$64.7k-103.4k yearly 24d ago
Intern - IT
EOS Defense Systems USA, Inc. 4.3
Technical support specialist job in Huntsville, AL
Job Description
Student Intern (College Level) IT
Are you looking for a great internship where you can get some hands-on IT experience?
If so, this may be the internship you've been looking for! EOS Defense Systems USA is a manufacturer of cutting edge, precise remote weapons stations.
This is a Part-Time, Full Year On-Site position. Apply today!
Minimum Requirements And Qualification
Must be in the process of completing a bachelor's degree
Proficient with computers and different software programs including Microsoft Word, Excel, Outlook and Teams software.
Have strong organization and time management skills with the ability to work without distraction.
Must be a team player and motivated to learn with a strong desire to take on a new challenge.
Must have effective written and verbal communication skills to build strong interpersonal relationships
1+ years of applicable experience
Major Responsibility Areas And Duties
General Knowledge of network, server and desktop technologies
Well versed in Windows 11 and Office 365 products
Basic Windows Server Administration Knowledge (Group Policy, Active Directory, PowerShell)
Experience with M365 Administration
Experience with SharePoint Administration
Linux Experience, a plus
Other duties as assigned, not determined at the time of hire.
** Must be able to maintain a school/work schedule and a maximum of 29 hours per week **
EOS Defense Systems is an Equal Employment Opportunity employer to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identification and sexual orientation) or national origin in accordance with applicable federal, state, and local laws. An Equal Opportunity Employer for disabled veterans, recently separated veterans, other protected veterans, and armed forces service medal veterans. An Equal Opportunity Employer of individuals with disabilities. We participate in E-Verify.
Job Posted by ApplicantPro
$37k-50k yearly est. 8d ago
DoD Information Technology HelpDesk
Griffin Recruiters 4.4
Technical support specialist job in Huntsville, AL
Griffin Associates DoD Client Seeks: DoD IT Computer with 2 Years Experience *
*Apply with Resume!
Work Authorization/Security Clearance
Department of Defense (DoD) Secret security clearance, or the ability to obtain one
Required: High School or better.
Pursuant to EO 14042, this position may require proof of being fully vaccinated for COVID-19.
Overview
Experience Required: 2 years: Computer applications and operation of existing computer programs
High school diploma or equivalent.
Working knowledge of Windows 10, Windows Server, Active Directory, Microsoft Office, and other personal computer software, as well as hardware.
Department of Defense (DoD) 8570.1-M, Information Assurance Workforce Improvement Program baseline certification of Information Assurance Technical (IAT) Level II Computing Technology Industry Association (CompTIA) Security +.
Excellent PC and network troubleshooting skills.
Preferred Education and Experience
Certificates of training in Windows, McAfee Host Based Security Software (HBSS) and Assured Compliance Assessment Solutions (ACAS)
IT Help Desk experience.
Summary/Objective
Assists ensuring availability, accessibility, usability of Information Technology (IT) hardware and software.
Install software on personal computers (PCs).
Prepare new PCs for use, and previously used PCs for reuse.
Perform routine maintenance of PC hardware and software.
Responds to PC users' requests for assistance with hardware, applications or software either locally installed or network-based, and network connectivity in person or telephonically; troubleshoot, and resolve or escalate for resolution.
Administer PC users' IT, including ensuring compliance with security requirements.
Position Type/Expected Hours of Work: Full-time, normally 40 hours per workweek
Travel: None.
**APPLY WITH RESUME!
$36k-68k yearly est. 60d+ ago
Help Desk Support
Techflow, Inc. 4.2
Technical support specialist job in Montgomery, AL
Job Description
Are you passionate about delivering exceptional technicalsupport and solving complex challenges? TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic team. In this role, you'll provide crucial Tier II and III support for the Enterprise Logistics Readiness Portfolio, encompassing the Cargo and Personnel Movement (CPM) Systems, ensuring seamless operations during regular business hours and offering reliable “on-call” assistance after-hours. If you thrive in a fast-paced environment and have a knack for diagnosing and resolving intricate issues, we want to hear from you. Join TechFlow Inc. and be a vital part of our mission to provide outstanding technicalsupport and service excellence.
Key Responsibilities
Deliver comprehensive technical assistance for the Enterprise Logistics Readiness Portfolio and Cargo Personnel Movement Systems.
Provide expert Tier II and III support to resolve complex technical issues, troubleshoot system problems, and ensure high-quality service delivery both during business hours and through on-call after-hours support.
Monitors discrepancy reports as tracked in approved tools to provide possible workarounds and improvement to assist field users.
Documents problem resolutions on both functional and engineering solutions, and provide a monthly analysis report that includes metrics on trouble call data, trends, and a cumulative analysis.
Develop and maintain problem resolution solution sets on all fielded/identified software defects.
Researches software, documentation, procedural problems, and network related connectivity issues and provides coordinated resolution to the requester and/or requesting agency.
Writes query scripts to retrieve information and provide reports as needed.
Review and provide inputs to software designs.
Assists in identifying and troubleshooting SDC compatibility issues with CPM FoS.
Supports Help Desk Level II escalations to Level III.
Serves as the focal point to coordinate with the Defense Automatic Addressing System (DAAS) and/or approved platform specified by the government to resolve operational issues.
Requirements
High school diploma or GED
Required years of experience as detailed below. General work experience may be substituted for education.
Junior level: HS + 4 years of experience or Bachelor's + 1 year of experience.
Journeyman level: HS + 8 years of experience, BS + 3 years of experience.
Senior level: BS + 7 years of experience, MS + 3 years
Proven experience with Tier II and III support, including proficiency in troubleshooting hardware and software issues, operating systems, and network configurations.
Excellent verbal and written communication skills, with the ability to convey technical information clearly to non-technical users.
A customer-focused mindset with a commitment to delivering high-quality support and ensuring user satisfaction.
Experience with the following tools: Jira, Jira Service Management, Confluence, Remedy, Microsoft Office Suite.
Certifications: (411) TechnicalSupportSpecialist-Intermediate per DoD 8140.03M;
Active DoD Secret Clearance, US Citizenship is Required.
Desired Qualifications
Knowledgeable in DoD cargo movement and transportation processes.
Knowledgeable in AF vehicle fleet management and operations processes.
#techflow
Benefits
Founded in 1995 at the start of the dot-com revolution, TechFlow helped large commercial clients such as DreamWorks, Toshiba, MGM, and others modernize their business systems. Today, with deep operational roots in the bi-coastal innovation hubs of California and Washington DC, TechFlow continues as a leader in applying innovative engineering, technology, integration solutions, and support services to the Federal Government's most demanding mission and business challenges.
Our culture thrives on out-of-the-box thinking and the unique powerful entrepreneurial expressions of our employee-owners. As a 100% employee-owned company, we have a shared expectation of commitment, accountability, and responsibility driven by a culture that embraces innovation and new ideas. Our goal is not to do what has been done, but to do it better.
TechFlow has four principal lines of business: Platform Services, Digital Services, Base Operations and Energy and Mobility Solutions. Our company has a strong track record of successful contracts in both areas and encourages cross-collaboration.
TechFlow, Inc is 100% employee-owned. Come make a difference in a job that contributes to your future and helps us build an agile workplace!
Employee stock ownership plan (ESOP) - Pride in being an employee-owner and annual employer contribution (per plan guidelines)
401k plan with Roth option.
Eligibility for an employer match.
Immediate vesting
Paid time off
Holidays - 11 paid holidays per year
Comprehensive medical, dental, and vision plans
Company-paid Life & AD&D insurance plan
Employee Assistance Program
Wellness Resources
Company-paid training and development program
Voluntary benefits include:
Life & AD&D Insurance for employee, spouse, and children
Short-term and long-term disability (per plan guidelines)
Legal Shield and Identity Theft protection plans
Pet Insurance
$32k-54k yearly est. 21d ago
Complex IT Support Specialist
Wayne Farms 4.4
Technical support specialist job in Dothan, AL
PRIMARY FUNCTION: The Complex IT SupportSpecialist is a hands-on role focusing on assigned location's computer and network system operations to ensure optimal functioning and for the assigned area on the implementation and rollout of IT related projects. This role manages end user help requests for software and hardware computer issues.
RESPONSIBILITIES AND TASKS:
Lead the technology related efforts for assigned location to ensure implementation and rollout of IT projects, updates, etc. are completed uniformly, providing guidance when needed to Technology Specialists
Evaluate documented resolutions for assigned locations to determine if there are trends, develop solutions to prevent reoccurring problems and communicate management concerning emerging incident trends
Coordinate activities with corporate help desk, network services, and other related IT groups to ensure appropriate group is engaged from projects, issues, etc.
Assist corporate IT with software releases and rollouts, communicating changes/ updates to end users and providing training if applicable
Install, modify, and make necessary repairs to computer hardware and software systems, providing technical assistance and training to system users
Perform hands-on repairs at desktop level, including installing and upgrading software, installing hardware, monitoring nightly backups, and configuring systems and applications
Prioritize and schedule end user help requests escalating to appropriate personnel when needed
Gather documentation, compile and provide updates, statuses and completions to appropriate personnel
Provide regular feedback on successes and opportunities for improvement to appropriate leader for Technology Resource Specialists in assigned locations
Follow and ensure others comply with all safety guidelines, establishing and managing safety policies and procedures
Perform additional relevant duties as assigned
SUPERVISOR RESPONSIBILITIES:
This is an Individual Contributor role with required competencies: Functional/Technical Skills, Action Oriented, Problem Solving, Learning on the Fly, and Interpersonal Savvy
EDUCATION and CERTIFICATIONS:
High School diploma or equivalent
Preferred Certifications: MCP- MCSE, CompTIA A+
EXPERIENCE AND SKILLS:
Minimum five (5) years IT field experience in a team-based environment
Strong customer focus with the ability to communicate, both verbal and written, with all levels of the organization and external customer in a timely and professional manner
Self-starter who demonstrates strong initiative and sense of urgency, with the ability to work in a fast-paced environment
Strong organizational skills with the ability to prioritize and manage multiple projects while maintaining attention to detail
Must possess a strong customer-centric attitude and high energy level
SAFETY REQUIREMENTS:
Follow departmental and company safety policies and programs
Wear required protective equipment in all areas where mandatory
PHYSICAL REQUIREMENTS:
Ability to work non-standard shifts (Holidays, weekend and/or extended) as required per business need
Ability to travel to assigned locations as needed
Ability to lift computer hardware such as desktop computers or servers up to 40 lbs as needed
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$35k-64k yearly est. Auto-Apply 60d+ ago
Information Technology
Vp 3.9
Technical support specialist job in Huntsville, AL
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$37k-71k yearly est. Auto-Apply 60d+ ago
Information Technology
Veterans Prime, Inc.
Technical support specialist job in Huntsville, AL
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$35k-62k yearly est. Auto-Apply 60d+ ago
Information Technology Technician IV
Science and Engineering Services
Technical support specialist job in Huntsville, AL
The Information Technology (IT) Technician IV provides an advanced level of support to users and IT Technicians of SES IT equipment located onsite and offsite.
Responsibilities
Good customer service skills
Clear and concise communication skills
Possesses knowledge of TCP/IP, including LAN/WAN routing and best practice
Providing supervision, assists with solving routine and advanced user problems identified to the Help Desk
Conducts installation and maintenance of systems/equipment, and provides associated training to customer personnel or technician
Diagnose, isolate, and correct problems to component level to restore system's functions
Communicates with users and other technicians to ensure problems are resolved in a timely manner
Develops, Review and Updates required documentation in according to SES practice or procedure
Possesses knowledge and specializes in the maintenance and sustainment of an Enterprise component (e.g. Network Infrastructure, Exchange, Active Directory, VMware)
Other duties as assigned
Qualifications
Education:
Bachelor's Degree in computer related field
Experience:
12-15 years IT support experience
Any combination of education/experience may be substituted for job requirements at the recommendation of the hiring manager and approval of the COO and CEO.
$35k-62k yearly est. Auto-Apply 60d+ ago
Junior Desktop Support
Ryde Technologies
Technical support specialist job in Huntsville, AL
We are seeking a Junior Desktop Specialist to support the FBI in Huntsville, AL. Please see below to find the job description and desired qualifications;
SUMMARY This position performs IT duties while working as part of a team with more experienced government and contractor IT Specialists, and will work independently, depending on the level of complexity, following detailed problem specifications provided by others. Work is monitored and reviewed upon completion for accuracy and compliance with standards by government and contractor leads or more experienced IT personnel as needed. Performs technical work of a professional level using standard techniques, concepts and procedures. Expected to show initiative and judgment while performing assigned tasks. Must possess excellent customer service skills, follow directions, and be self-motivated to complete assignments, research solutions, and gain experience in IT desktop support.
Typical duties include installing, maintaining, and administering desktop computer systems and associated peripherals including printers, monitors, switchboxes, business application software, and various operating systems.
POSITION REQUIREMENTS
Install desktops, portable computers, peripherals, and software products for networked, classified and unclassified, and standalone environments.
Detect, diagnose, research solutions, and resolve desktop and portable computer software and hardware failures.
Provide users with information, guidance, and instruction on use of desktop and portable computer hardware and software.
Analyze and assess customer service requests and provide prompt technical solutions.
Conduct IT audits as assigned, in compliance with policies governing the administration, utilization, and acquisition of desktop and portable computer products.
Prepare progress/status reports and submit to team leads as required.
Utilize trouble-ticketing software for opening/updating/closing tickets in a timely and appropriate manner.
Identify and document areas for process improvements.
Contact and effectively communicate with users by telephone, electronic communications, or in person.
Prepare equipment for reuse or surplus of property actions.
Provide technicalsupport for customers assigned to remote locations as required.
Perform software and hardware upgrades and installations involving multiple computers, printers, multi-printers, and peripherals.
Coordinate the disassembly and reinstallation of IT equipment in support of office relocations and new buildings/locations.
Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push and pull carts loaded with equipment.
EXPERIENCE/EDUCATION Required: - High school diploma. - Minimum one-year experience working with IT equipment.
Preferred: - IT Certifications applicable to desktop and mobile computer support - Experience providing excellent customer service
TS clearance required.
$36k-61k yearly est. 60d+ ago
IT Specialist - Cloud Compute, Linux and Storage
Vulcan Materials Company 4.7
Technical support specialist job in Birmingham, AL
Build Your Career. Build America's Future. Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it's more than starting an exciting career - you get to make a difference for millions of people every day across the country.
When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time.
About the Job:
We are seeking an IT Specialist - Cloud Compute, Linux & Storage to be based in our Corporate Office in Birmingham, AL.
This position works within the Technology Infrastructure team and reports directly to the IT Manager - Cloud Compute, Linux & Storage. The person that fills this role will have the primary responsibility of supporting our enterprise Managed File Transfer (MFT) solution as well as various Linux Systems Administration duties. A key secondary responsibility will be to assist in the design, implementation, and management of Vulcan's cloud infrastructure using Infrastructure as Code (IaC) principles. A core tenet of our team is a "security-first" mindset, and this role will work in close alignment with the Information Security team to ensure all infrastructure solutions are designed and implemented with robust cybersecurity controls.
The successful candidate must have excellent verbal and written communication skills and will be able to thrive in a corporate environment working with technical peers, architects, developers, and the business. In addition, they will have the ability to excel in a team-oriented environment, freely sharing information, learning from, and teaching co-workers. This is an entry-level position ideal for a recent college graduate with relevant internship or work experience.
What You'll Do:
* Managed File Transfer (MFT) Support: Act as the primary technicalsupport for the MFT platform, including onboarding new partners, troubleshooting file transfer jobs, and monitoring system health.
* Cloud Infrastructure as Code: Utilize Terraform to help build, manage, and deploy cloud infrastructure in environments like Amazon Web Services (AWS), Oracle OIC, and Microsoft Azure.
* Linux System Administration: Perform basic administration, OS patching and troubleshooting tasks on Linux operating systems, including Red Hat Enterprise Linux (RHEL) and Oracle Enterprise Linux (OEL).
* Collaboration: Work with other team members, including the networking, database, and security teams, to integrate and support infrastructure solutions.
* Cybersecurity: Monitor systems for vulnerabilities, assist in remediation, and integrate security controls with InfoSec. Participate in security design/review sessions and validate configurations for cloud, MFT, and server environments.
* Documentation: Contribute to the creation and maintenance of accurate documentation for MFT processes, infrastructure diagrams, and operational procedures.
* Continuous Learning: Stay up-to-date on the latest cloud technologies and best practices to contribute to team growth.
Skills You'll Need:
* Education: B.S. Degree in Computer Science, Information Systems, or a related field, or equivalent practical experience.
* Experience: Relevant internship, co-op, or project experience in cloud computing, system administration, or a related field.
* Cloud Knowledge: A foundational understanding of cloud computing concepts (e.g., VPC, IAM, EC2, S3) in a major platform like AWS or Azure.
* Infrastructure as Code: Academic or project-based experience with IaC tools, specifically Terraform.
* Operating Systems: Familiarity with the command line and basic concepts of Linux operating systems (RHEL, OEL).
* Communication: Ability to write and speak English clearly, including communicating technical issues to non-technical people.
* Teamwork: Ability to work independently and as part of a team.
What You'll Like About Us:
Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness and communication.
Safe. Industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers.
Meaningful Work. What sets up apart is the work we do impacts daily lives - and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States.
Health Benefits. Medical, Dental, Vision programs, plus much more.
Rest and Relaxation. Paid vacation, personal floating days, and paid holidays.
Prepare for the Future. 401(k) with company match and contribution.
Training and Development. We see our development programs and helping our employees meet their goals as a key part of our business.
Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions.
$53k-81k yearly est. 60d+ ago
IT OPERATIONS TECHNICIAN-COMPUTER
State of Alabama 3.9
Technical support specialist job in Montgomery, AL
The IT Operations Technician (Computer Option) is a position used by various agencies throughout the state. This is entry through full performance operations support for data communications equipment, mainframe and client server operations, and network operations.
Employees in this class are responsible for monitoring and maintaining mainframe, client server, and computer network equipment.
$35k-43k yearly est. 60d+ ago
Information Technology Specialist
Corvid Technologies 4.3
Technical support specialist job in Huntsville, AL
Corvid's Information Technology team provides high-level technology services to the engineers and researchers driving Corvid's innovative engineering solutions. This Tier II/III like position provides customer facing support for Corvid staff - requiring hands-on technical expertise to quickly resolve tickets related to hardware, software, network/voice connectivity issues, and a variety of other requests. The Specialist in this role should be able to successfully identify (and define) the problem, provide resolution (if possible), escalate to appropriate expertise if needed, and deliver communication back to the customer as well as the IT groups working the ticket.
This onsite position assists remote as well as onsite users with desktop support, computer lab support, and various other IT hardware in use across Corvid's enterprise. Candidate will provide timely reporting of IT operations, work order statuses/metrics, and IT inventory as needed. The role will also be responsible for routine maintenance and upgrades for desktop hardware as well as hardware that supports various labs in Corvid managed facilities.
Typical tasking will include:
Provisioning of user, account, and systems as well as software installation/deployment, password resets, permissions and other routine IT requests
Initial management of incoming tickets, including initial investigation (and quick resolution if possible), escalation, documentation, and communication of final resolution
Actively engage customers and internal IT staff to help identify, prevent, and mitigate challenges as well as identify opportunities to improve efficiency in operations
Create and maintain documentation related to tickets and projects - ensuring efficiency, knowledge transfer, and standardization of operations (including problem resolutions)
The IT Specialist is ultimately the face to our internal customers, providing prompt resolutions and supporting Corvid engineers and scientists as they develop next generation solutions for our external customers.
Requirements:
Candidate must be a U.S. citizen and meet eligibility to obtain (and maintain) a Secret clearance (Top Secret clearance is a plus)
Position requires a Bachelor's Degree in a related discipline or at least 2 years of relevant help desk experience
Candidate must demonstrate expertise at the Tier II or III support level in some of the following areas: computer hardware and operating systems, Active Directory, Windows 10/11, Linux, working knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN)
Strong communication skills - ability to process, document, and explain technical concepts clearly and effectively
An understanding of basic IT security principles and access-control best practices will be required
About Corvid:
Corvid Technologies is an engineering firm specializing in using high-fidelity, computational modeling and simulation to analyze, design, and manufacture products for aerospace, DoD, and commercial customers. We offer a fast-paced and flexible work environment that encourages creativity and collaboration. Our team works on difficult, cutting-edge technical challenges using state-of-the-art technologies and resources.
We value our employee-owners and in addition to providing challenging work opportunities and competitive pay, Corvid believes in providing a strong benefit package that provides value to our team members at all stages of their career.
Our benefits include:
Employee Stock Ownership Plan via our generous 401(k) Matching
Medical Insurance via Blue Cross - including a PPO and High-Deductible offering (with company HSA contribution)
Paid Time Off (PTO) based on years of industry experience (not tenure)
Career Development and Continuing Education opportunities
Company provided life, long-term, and short-term disability insurance
Incentive opportunities to reward strong performance and corporate growth
Attractive corporate facilities that include Lake Norman access, kayaks, paddle boards, pickleball courts, grills, and more
$54k-78k yearly est. 31d ago
IT Technician
Terrepower
Technical support specialist job in Daphne, AL
Responsibilities
Provide in-person, virtual, and phone-based technicalsupport to end users across the organization.
Crosstrain on telephony systems, hardware, and application software within the IT environment.
Identify hardware and software requirements based on user needs and recommend appropriate solutions.
Install and configure computer hardware, peripheral devices, operating systems, networking components, and productivity software (e.g., Microsoft Office 365).
Monitor and troubleshoot system performance issues such as slow response times or security breaches.
Analyze user requirements and recommend technology solutions to improve business efficiency.
Assist in the design, testing, and implementation of new software applications.
Collaborate with network services and information systems teams to resolve complex IT issues.
Maintain and administer user access via Active Directory, including account creation and permissions.
Provide basic user training for system access and applications.
Document updates, resolutions, and technicalsupport activities via email, voice mail, or in-person communication.
Perform other related duties as assigned.
Minimum Qualifications
BS in Information Systems, Computer Science or equivalent experience
3+ years of relevant experience in computer networking, operating systems and system support
Minimum 2 years of experience supporting Windows OS, server hardware/software, and mobile platforms (Mac OS, iOS, Android).
Minimum 2 years of hands-on experience with Active Directory.
Minimum 2 years of help desk or desktop support experience.
Proficiency in Microsoft Office 365 applications (Excel, Word, PowerPoint, Outlook).
Minimum 2 years of experience with network infrastructure (basic troubleshooting, connectivity support).
$38k-67k yearly est. Auto-Apply 60d+ ago
Entry Level System / Network Support Technician
Entech.Net 4.0
Technical support specialist job in Dothan, AL
Job DescriptionSalary:
Entech Culture: Looking for a great place to work? Entech offers an awesome culture that fosters teamwork, personal and professional development. Remote work opportunities, paid team building events (bowling, escape rooms, Office Olympics), reimbursement for IT certifications, and a work atmosphere that encourages growth are just some of the culture benefits of Entech.
Job Summary:
This position requires you to be at our DOTHAN, Alabama location.
Entech's Entry Level System / Network SupportTechnicians will assist other team members in supporting small and medium scale business networks, both remotely and on-site. The Tech will work with other departments to deliver comprehensive IT solutions to issues that may arise. This position requires customer service skills and IT technical knowledge/skills. Entech supports clients in many different industries and the demands of each are unique.
Job Responsibilities:
Remote Support of a wide range of clients using remote support tools
Resolve issue tickets in a timely manner
Assist other team members in projects
Server troubleshooting in Virtual Environments
Basic networking including cabling and basic network deployment tasks
Help monitor Backup, Security, and other IT solution tools
Qualifications:
Advanced knowledge and experience in VMWARE environments
Mastery of desktop support and ability to knowledge share with other team members
Awesome customer service service and phone skills
Love for technology and IT solutions
A+, Net+, Server+ required or 1 year professional IT experience.
Other Requirements:
Team player
Ability to stay organized in a high paced environment
Great customer service and communication skills
An in-depth pre-employment background investigation and drug test is required.
Benefits:
Health, Vision, Dental, Life Ins
401k with Match
Professional Development Reimbursement
Paid Holidays, Paid Time Off, Paternal Leave
Remote Work options available after 90 days
Benefit Conditions:
Waiting period may apply
Only full-time employees eligible
Apply today to learn more about Entech. We look forward to hearing from you!
Job Types: Full-time, Contract, Temporary, Internship
Salary: $16.00 - $19.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance
Schedule:
8 hour shift
Experience:
IT Support: 1 year (Preferred)
Customer service: 1 year (Preferred)
License/Certification:
CompTIA A+ Required
**********************************
$16-19 hourly 30d ago
IT Intern
Ierus Technologies, Inc.
Technical support specialist job in Huntsville, AL
Job Description
IERUS specializes in electromagnetic spectrum technologies and design for RF, IR, and optical applications. IERUS also supports customers with a diverse set of competencies including software development, air and missile defense, and systems engineering. IERUS develops value for our defense and commercial customers through accelerations of the technology life cycle: identifying, creating, transitioning, and producing technologies with integrity of purpose and product.
IERUS is always looking for bright, talented, motivated and dedicated employees in the engineering field, especially those with electromagnetics experience. IERUS is the recipients of the “Best Places to Work” three years running, and were finalists the five years prior. IERUS offers competitive compensation packages, retirement options, and benefits packages. To learn more, please visit ******************
Description
IERUS Technologies is seeking an IT Intern to support the Business Operations at our headquarters in Huntsville, AL. The ideal candidate will have two or more years of college or work experience.
Primary Responsibilities
Assists in managing NIST 800-171 requirements
Manage and configure both Windows and Linux OS (CentOS and RedHat)
Maintaining and managing user accounts/groups in Active Directory
Maintaining and managing exchange/email accounts and groups
Verifying integrity of software packages before installation on the network
Installing and updating software and licensing servers on Windows and Linux
Installing and configuring software on new Windows laptops
Repairing old or broken hardware on desktops and laptops
Advising on hardware requirements for new systems
Initial point of contact for troubleshooting network applications and hardware and software PC and printer problems
Setup computer systems for new users and instruct on access to company systems including, email, and desktop applications
Remote troubleshooting and application support
Assist with setup of new users and office moves
Provides timely and accurate end user technicalsupport.
Qualifications
Two years or more of college or relevant work experience
Familiarity with Windows, Red Hat Enterprise Linux, and CentOS operating systems
Able to communicate effectively at all levels of the organization
Experience in standard help desk procedures
Ability to lift up to 50 lbs. w/ reasonable accommodations
Must have ability to interpret, analyze, troubleshoot, and resolve technical problems
Must be decisive, conscientious, and interact well in a team environment
Have a strong desire to learn and be able to follow policies and procedures
Must demonstrate the ability to work well with a minimal amount of supervision
Must have a working knowledge of and experience with computer hardware, software, and peripheral devices in a diverse environment
Applicants are desired to have A+, Security+, or other similar certifications
US Citizenship
Current DoD Secret Clearance (or higher) or ability to obtain a clearance
Location: Huntsville, AL
IERUS Technologies is an Equal Opportunity/Affirmative Action Employer committed to recruiting, hiring and retaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. For more information please click here.
IERUS Technologies participates in E-Verify.
$29k-42k yearly est. 11d ago
IT Intern
Alabama Credit Union 4.1
Technical support specialist job in Tuscaloosa, AL
At Alabama Credit Union, we want you to feel good about your future. This placement opportunity is in the Information Technology Department (IT) at the corporate headquarters in Tuscaloosa, Alabama. The role of the IT Intern position is to prepare candidates for future work, educational, and citizenship responsibilities through education and experience. The IT Intern will gain real world experience and knowledge of information technology operations by assisting in IT activities, working under the supervision of the AVP of Network Administration to support ACU's technology requirements. We seek a problem-solving, analytically-minded, self-motivated, and well-organized individual to fill this position.
Start Date/Duration:
This internship is part-time (approximately 37.5 hours per week) and temporary (10 weeks).
The program begins on May 26, 2026 and runs through July 31, 2026. Work hours are Monday-Friday, 8:30-5:00.
The IT Intern will...
Lead or assist (skill-set dependent) on one or multiple projects in following areas: Technicalsupport, system build-outs and setup, application rollout, process automation, new branch setup, portal update and documentation.
Participate in hands-on IT application and infrastructure experiences that will have a direct impact on ACU's operations.
Attend classes created to provide an edge in personal development.
Serve on community service project team that will focus on achieving measurable outcomes, to be determined by the team.
Provide friendly, accurate service to all members and employees.
Occasionally, the IT intern may be required to travel to area branches.
Requirements
IT Intern Qualifications
Successful IT Intern candidates will display the following:
• A desire to get it right- to uphold ACU's high service standards when working with members and co-workers; to go all-out in completing your work correctly, and to fix problems when they occur.
• An "I've got your back" attitude- All of our employees should carry out their jobs with the end result on our members and co-workers in mind. We will also rely on you to complete projects that benefit our employees and members. You have only ten weeks to learn from us, and we want to know that you can get the most out of it; Great punctuality and attendance are expected in order to make this happen. Ability to travel independently (including possession of a valid driver's license) is a must.
• A wish to make others smile- Courtesy, tact, and diplomacy; good oral and written communication skills so that you may confidently and competently share knowledge; and good organizational skills will support this.
• Never settling for less- We seek individuals who are pushing the envelope on their own personal and professional development. It is preferred that IT Intern candidates should have successfully completed coursework in Computer Science, Information Science, and /or MIS.
• A history of engaging your world- This includes positively impacting your community through service, and a desire to get involved to create positive experiences for others.
• Proficiency in computer applications, including Microsoft Word, Excel, and web-based applications; knowledge of Microsoft operating systems Windows 7/8; proficiency in Microsoft Office tools; strong ability to learn software programs; proficiency writing Batch or VB scripts, basic HTML web design and video editing; knowledge of Windows Server operating system, server applications and network systems; ability to handle troubleshooting issues related to hardware and software applications and HTML, Adobe Photoshop, and Web development skills.
Want to feel good about your career? Please apply for this position no later than February 13, 2026 at Alabama Credit Union Careers page: ******************
Please Note: Internships are not offered on a first come, first serve basis. We will not reach out to candidates until after the applications close on February 13, 2026. Final offers will be made no later than March 9, 2026.
Salary Description $14.00 an hour
$14 hourly 60d ago
Production Support / Tech Cleaning
Leadec Corp
Technical support specialist job in Pell City, AL
Team Member-Production Support
Leadec Industrial Services is a leading provider of manufacturing support services to the global automotive industry. Our mission is to partner with industrial manufacturers by delivering manufacturing support services that made a measurable improvement in our customers' quality, uptime and total cost
Essential Duties and Responsibilities:
Complete tasks in accordance with standardized quality checklists
Continually seek out opportunities to improve onsite activities
Master skills associated with the versatility matrix
Review current best practices resulting in efficiencies relating to time, material usage, and safety
Live "Safety is Your Life" Program. Use proper personal protective equipment, i.e., hearing protection, steel toed shoes, safety glasses, etc., as required for the task at hand
Adhering to and supporting all EHS and Quality objectives, in accordance with ISO 14001, 45001 and 9001 respectively
All other duties as assigned by Leadec site management
Competencies:
One year of industrial experience and janitorial experience preferred
Customer Service Orientation - Satisfying customers
Adaptability - Willingness to deal with unexpected challenges or circumstances
Problem Solving - Define problems and bring about viable solutions
Servicing the Customer - Readily initiate actions to meet or exceed the needs of the customer
Strong work ethic
Knowledge, Skills, and Abilities:
Communication Skills - Able to communicate with team members and management
Language Ability - Ability to understand written job instructions
Math Ability -Ability to perform simple addition, subtraction and multiplication of manhours / minutes
Reasoning Ability - Ability to conduct basic problem solving
Physical Requirements:
Frequently required to stand and walk on concrete and/or steel surface for up to 8-12 hours. Occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl into confined spaces. You will be required to push, pull 150 pounds occasionally and lift or carry up to 30 pounds often and up to 50 pounds occasionally. Our vision standard requires the employee to have close and distance vision, peripheral vision, depth perception and focus adjustment.
General Qualifications:
Works in a safe manner looking for ways to improve
Wears PPE
Flexible schedule - willing to work unscheduled overtime, and sometimes weekends
Dependable - Will be at work on time each day
Reliable transportation
Work in varying environmental conditions - paint shop (high humidity)
Work in manufacturing environment - (fast paced)
Physically can perform work - Lifting up to 50lbs, excessive walking, etc.
Teamwork - can communicate with team with no challenges
Follows work instructions
Independence - can work without direct supervision
Continuous Improvement mindset
Professional communication skills
Special qualifications:
Manufacturing experience
Tow motor experience
Fork lift experience
Logistics experience
Assembly line experience
Paint application experience
Benefits:
Medical
Dental
Vision
401K
Vacation
Paid Holiday
Employee Assistance
$41k-72k yearly est. 2d ago
MID-LEVEL HELP DESK TECHNICIAN-DTS
Reliant Technology 3.7
Technical support specialist job in Huntsville, AL
Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Huntsville, Alabama. Ignite is seeking a Mid-Level Help Desk Technician (DTS) - Mid provides Tier II Defense Travel System (DTS) customer support in direct support of the U.S. Army Space and Missile Defense Command (USASMDC) G8, Resource Management - Audit System and Policy (RMASP) Division for Telework. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This position supports audit readiness, travel policy compliance, and business process execution primarily through remote service desk operations, with limited onsite support as directed.
Contingent upon contract award.
Job Requirements
Key Responsibilities:
* Provide Tier II DTS customer support to travelers, Approving Officials, and organizational DTS users via phone and email
* Assist with DTS software usage, troubleshooting, entitlements, policy interpretation, and payment issues
* Audit DTS authorizations and vouchers for compliance with the Joint Travel Regulation (JTR) and DoD Financial Management Regulation (FMR) 7000.14-R
* Support Government Travel Charge Card (GTCC) actions, including activation/deactivation and credit limit adjustments based on approved requests
* Maintain daily performance logs tracking calls, requests, audits, services delivered, status, and closeout
* Use SharePoint and SMDC Knowledge Management Support Tools (KMST) to process taskers and support DTS-related workflows
* Assist with content management and business process analysis supporting audit readiness activities
* Submit process improvement recommendations to the ACOR to mitigate risk and improve DTS operations
Qualifications:
* Secret clearance (required)
* 4 to 7 years of experience providing DTS or DoD travel support
* Demonstrated knowledge of DTS modules, workflows, and travel policy
* Experience auditing DTS transactions for JTR and DoD FMR compliance
* Experience supporting remote service desk operations
* Familiarity with SharePoint and web-based knowledge management tools
We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.
Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
$34k-59k yearly est. 16d ago
Intern - IT
EOS Defense Systems USA 4.3
Technical support specialist job in Huntsville, AL
Student Intern (College Level) IT
Are you looking for a great internship where you can get some hands-on IT experience?
If so, this may be the internship you've been looking for! EOS Defense Systems USA is a manufacturer of cutting edge, precise remote weapons stations.
This is a Part-Time, Full Year On-Site position. Apply today!
Minimum Requirements And Qualification
Must be in the process of completing a bachelor's degree
Proficient with computers and different software programs including Microsoft Word, Excel, Outlook and Teams software.
Have strong organization and time management skills with the ability to work without distraction.
Must be a team player and motivated to learn with a strong desire to take on a new challenge.
Must have effective written and verbal communication skills to build strong interpersonal relationships
1+ years of applicable experience
Major Responsibility Areas And Duties
General Knowledge of network, server and desktop technologies
Well versed in Windows 11 and Office 365 products
Basic Windows Server Administration Knowledge (Group Policy, Active Directory, PowerShell)
Experience with M365 Administration
Experience with SharePoint Administration
Linux Experience, a plus
Other duties as assigned, not determined at the time of hire.
** Must be able to maintain a school/work schedule and a maximum of 29 hours per week **
EOS Defense Systems is an Equal Employment Opportunity employer to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identification and sexual orientation) or national origin in accordance with applicable federal, state, and local laws. An Equal Opportunity Employer for disabled veterans, recently separated veterans, other protected veterans, and armed forces service medal veterans. An Equal Opportunity Employer of individuals with disabilities. We participate in E-Verify.
$37k-50k yearly est. 37d ago
Learn more about technical support specialist jobs