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Technical support specialist jobs in Albany, OR

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  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Technical support specialist job in Salem, OR

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $50k-72k yearly est. 60d+ ago
  • Help Desk Support

    360 It Professionals 3.6company rating

    Technical support specialist job in Salem, OR

    360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US. Job Description The primary role is: • Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications. • Build and configure ODOT PCs, following agency standards and procedures. • Provide status reports as directed describing work-related activities and accomplishments. • Maintain workstations in accordance with IS standards. • Ensure workstations and their applications are in operational condition. • Troubleshoot workstation hardware and operating system problems. • Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD. • Assist IS in inputting accurate inventory information. Qualifications • Provides support to end users on a variety of issues. • Identifies, researches, and resolves technical problems. • Responds to telephone calls, email and personnel requests for technical support. • Documents, tracks, and monitors the problem to ensure a timely resolution. • Familiar with a variety of the field's concepts, practices, and procedures. • Relies on experience and judgment to plan and accomplish goals. • Performs a variety of complicated tasks. • May lead and direct the work of Contractor staff. • A wide degree of creativity and latitude is expected. Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-56k yearly est. 60d+ ago
  • Limited Term Computer Information Systems Learning Support Specialist

    Chemeketa Community College 3.8company rating

    Technical support specialist job in Salem, OR

    JOB INFORMATION This position is responsible for performing instructional and student support duties that facilitate activities of the Computer Information Systems Program, the Cybersecurity Center for Academic Excellence (CAE) and the IT apprenticeship. This position supports operation of the Center and assists with maintenance of the lab and equipment, participates in the development of co-curricular and extracurricular activities, and provides support to students including advising, learning reinforcement activities, and feedback. This position will develop a variety of outreach activities to engage potential employers in strategic relationships, recruit and retain students, and develop broad knowledge of the IT Apprenticeship and BOLI requirements. Chemeketa is a proud Hispanic-Serving Institution that aspires to be an inclusive environment where we honor and value the unique contributions of our diverse students, employees, and community. We seek to foster cultural competence and pursue equitable solutions that support all students in achieving their educational goals. If you are interested in joining the work of the college to pursue a supportive and inclusive culture, we encourage you to apply. When applying for this position, please attach the electronic documents listed below. Failure to do so will result in your application being rejected as an incomplete application. Any documents you provide that are not listed will not been seen by the Search Committee. * Unofficial Transcripts -An electronic copy of your academic transcript(s) from an accredited institution which clearly indicate the degree awarded, and any other applicable information, must be attached with your application if you would like it considered as part of your eligibility for the position. Any applicants who earned academic credentials from outside of the United States and wish to use those credits for consideration must also upload an evaluation of college credit earned at the non-U.S. institution. DUTIES & RESPONSIBILITIES Student Support * Develops individual and group relationships with students enrolled in the CIS program to support certificate and degree completion * Provides one-on-one learning support and mentoring to students * Develops and supports a variety of activities to help students understand the CIS career pathway, including student club activities and the IT Apprenticeship. * Conducts outreach to service-district high schools, career fairs, and other events in order to increase visibility of the program and available credentials to the potential students Program Support * Evaluates and recommends program resources; evaluates and recommends co- curricular and extracurricular activities; coordinates lab scheduling and assignments with faculty; assists faculty with learning activities * Leads work-study or part-time hourly students in the performance of duties in accordance with established guidelines * Develops and maintains program web pages, newsletter and other student communications * Actively participates in scheduled staff meetings, meets and communicates with instructors to review and coordinate program activities, attends lab or class sessions when requested * Completes all required grant reports and develops systems to collect grant data * Learns and utilizes all internal and external systems related to the IT Apprenticeship * Assists in tracking and meeting all grant and BOLI outcomes Employer Engagement * Develops and delivers presentations for employer and community groups * Works with instructors, CWE office, and other college departments to cultivate and support new and existing internship and apprenticeship sites and opportunities * Schedules employer tours, job shadows, and informational interviews * Provides in person and virtual tours of the CAE for employers and community partners * Engages in a variety of activities related to securing strategic partnerships with employers as defined by the Strengthening Community Colleges grant outcomes and expectations Lab Support * Promotes a positive lab environment by maintaining good rapport with students and instructors * Provides assistance and support to students and/or faculty in the use of applicable equipment and technology resources; monitors use of equipment to ensure appropriate utilization of equipment * Maintains schedule for facility utilization. Prepares and maintains related records including tracking student lab usage * Coordinates CAE lab computers in cooperation with the college IT department. Help Desk requests to IT as needed * Performs basic facility maintenance duties to ensure a clean and safe environment for lab patrons * Oversees and maintains department inventory, supplies, equipment, reference materials, and other related items to ensure effective and efficient functioning of the CAE. Works in coordination with the Dean's office to ensure necessary supplies and equipment are in place Institutional Expectations * Embraces diversity and actively collaborates effectively with a variety of students, staff and the public from diverse cultural, social, economic and educational backgrounds * Participates in recruitment and retention of students at an individual and institutional level in promotion of student success * Embraces, understands and uses appropriate technology tools to accomplish job functions * Provides high quality, effective service to internal and external customers through continuous improvement and adoption of lean office practices CANDIDATE QUALIFICATIONS Your application will be scored based on the minimum qualifications, core competencies, and preferred qualifications listed below. If you are unsure whether you meet all of the qualifications , we encourage you to apply and address through your application materials all of the relevant education, transferable skills, and related experience that makes you a great candidate for this position.The information provided on your application will be used to determine step placement upon hire. Please ensure you include all information on your application which you wish to be considered. Minimum Qualifications: This level requires an equivalency of two (2) years of full-time work experience that reflects the knowledge, skills and experience to perform the essential functions listed above This is typically achieved through an Associate's Degree or two (2) years of full-time work experience that reflects the knowledge, skills and experience to perform the essential functions listed above Core Competencies: * Ability to build positive and productive relationships with students, faculty, and industry partners * Knowledge of Cybersecurity, and other computer applications taught and utilized in the Computer Information Systems program * Bicultural/multicultural skills sufficient to select appropriate behaviors, values and attitudes within different cultures during interactions with others Preferred Qualifications: * Bachelor degree from an accredited institution in Computer Information Systems or Computer Science * Two or more years of paid work experience in the Cybersecurity or Computer Information Systems industry * Reflects the cultural and language background of the community college students served in the CIS program * Experience with college internship or practicum as a staff member or student * Experience working or learning with people from a variety of cultural, social, economic, and educational backgrounds * Bilingual English/Spanish ADDITIONAL INFORMATION SCHEDULE & MODALITY This position is not eligible for remote/hybrid work. TERMS OF EMPLOYMENT * This is a limited duration 100%, 12-month classified assignment at the level 12 pay rate. This position has an end date of June 30, 2026. * This position has a 6-month probationary period * All positions at Chemeketa are required to be available for work onsite as requested by the college. * Requires flexible work schedule to meet program needs, which may include evenings and/or weekends * This position may require the use of your personal vehicle for transportation between campus locations * If requested, requires the provision of official transcripts upon hire * Employees must maintain Oregon, Washington or Idaho residency as a condition of employment. * Successful applicants for designated positions must successfully pass a background inquiry, which may include criminal, driving, credit and full background checks. Only information relevant to the position will be considered. An individual with negative information on their background inquiry will not necessarily be denied employment. * Providing false information will result in rejection of an application, employment offer or dismissal PHYSICAL REQUIREMENTS Sedentary Work:Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary requirements are met. VETERANS' PREFERENCE Applicants are eligible to use Veterans' Preference when applying with Chemeketa Community College in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will be given only if the applicant meets the minimum criteria of the position and electronically attach the required documentation at the time of application. For information regarding Veterans' Preference qualifications, visit ***************************************************** DOCUMENTS REQUIRED FOR VETERANS' PREFERENCE * One of the following: * MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) -OR- * Letter from the US Dept. of Veterans Affairs indicating receipt of a non-service connected pension -OR- * Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate * In addition to one of the above documents, Disabled Veterans must also submit one of the following: * A copy of their Veterans disability preference letter from the Department of Veterans Affairs -OR- * Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate. You can request copies of your military service record through the National Archives website at ********************************************************** * PleaseNote:As part of the first round of screening, the committee will conduct an anonymous review of the application materials and will not be able to view any personally identifiable information. Please be sure that your application is complete and thoroughly depicts how you meet the minimum qualifications, core competencies and preferred qualifications.Required documents must be provided at the time of application. Any applications which do not have the required documents attached will be considered incomplete. Incomplete applications will not be considered. Chemeketa makes employment decisions based solely on the candidate's demonstrated competencies as related to successful performance in the position. PUBLIC SERVICE LOAN FORGIVENESS Chemeketa Community College is considered a qualifying public employer for the purposes of the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the US Department of Education. LEGAL COMPLIANCE Chemeketa Community College prohibits unlawful discrimination based on the following: Or any other status protected by federal, state, or local law in any area, activity or operation of the College. The College also prohibits retaliation against an individual for engaging in activity protected under this policy, and interfering with rights or privileges granted under federal, state or local laws. Under College policies, equal opportunity for employment, admission, and participation in the College's programs, services, and activities will be extended to all persons, and the College will promote equal opportunity and treatment through application of its policies and other College efforts designed for that purpose. 504/ADA Coordinator for Students For concerns, inquiries or complaints regarding student disability accessibility and accommodations, please contact Karen Alexander, Director of Student Accessibility and Testing Services. Ph: ************ Section 504/ADA Coordinator for Employees For concerns, inquiries or complaints regarding employee disability accessibility and accommodations, please contact Alice Sprague, Vice President of Governance & Administration. Ph: ************ Persons having questions or concerns about Title IX, which includes gender-based discrimination, sexual harassment, sexual violence, gender-based violence, and stalking, please contact the Title IX coordinator, Jon Mathis. Ph: ************, Located at 4000 Lancaster Dr. NE, Salem, OR 97305, You can find additional information at ******************************** All persons having questions or concerns related to Equal Employment Opportunity or Affirmative Action should contact the Affirmative Action Officer at ************, 4000 Lancaster Dr. NE, Salem OR 97305. Individuals may also contact the U.S. Department of Education, Office for Civil Rights (OCR), 810 3rd Avenue #750, Seattle, WA 98104, ************. To request this publication in an alternative format, please call ************. For language access please call ************ or email ***************************.
    $53k-72k yearly est. Easy Apply 7d ago
  • Tier II Help Desk Technician - Journeyman

    ASM Research, An Accenture Federal Services Company

    Technical support specialist job in Salem, OR

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Analyzes system performance indicators and recommends improvement actions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project).. **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + Understanding of ITIL Foundation + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $36k-64k yearly est. 21d ago
  • Client Support Tech Assoc -C

    Telos Corporation 4.6company rating

    Technical support specialist job in Newport, OR

    The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security. Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment! This position is contingent on contract award. This position will be based at Newport, OR Responsibilities: Under direct guidance duties include: * Operation and Maintenance of various high speed/ high-capacity multifunction printers * Moving/relocating equipment within and/or between facilities * Interviewing clients as part of pre-deployment asset discovery * Repair/replace defective equipment * Updating asset management system to reflect work performed * Installing and maintaining PC hardware and software and applying specific configuration profiles * Troubleshooting network usage and computer peripherals * Performing system backups and data recovery * Resolving network communication problems * E-mail administration * Network security * Preparing assets for disposition and other administrative duties. * Network operations and maintenance * Familiarity with inside and outside plant operations * Familiarity with routers, switches, firewalls, etc. * Familiarity with cabling and splicing, etc. May also involve transporting equipment between multiple facilities within an assigned service area, as directed by an IT representative. Responsible for all deployment, downloads, doing local installations. Job Requirements Qualifications: Education: * High school diploma * Basic training in IT support, to include relevant on the job training * 1-2 years relative experience * DOD Public Trust Clearance (or ability to obtain) Qualifications: * Excellent customer service and excellent organizational skills are required. * Strong written and verbal communications skills and the ability to interact with people at all levels are required. * A professional attitude regarding attention to detail * Accurate and timely submission of required reports, documentation, etc. Licensed / and be able to Drive a vehicle Ability to climb a ladder and lift at least 40lbs The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship. Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment. Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States. Telos offers excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at **************. If you require relay service assistance, please click on the following link to review information on your state's relay service: ********************************** Telos Corporation is an EEO/AA employer. Job Type Full-Time Location Newport, OR 97365 US (Primary) Telos offers an excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos and its subsidiaries are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $35k-50k yearly est. 24d ago
  • Building Automation Systems Field Technician Specialist - Eugene

    Automationtechies

    Technical support specialist job in Eugene, OR

    Job Description This company is a master systems integrator specializing in building automation and complex technology integrations for data centers and mission-critical environments. They deliver turnkey BAS solutions-including DDC, PLC, and SCADA-supported by strong capabilities in systems design, graphical standards, central plant optimization, energy monitoring, and alarming. The BAS / Controls Field Technician Specialist plays a hands-on leadership role in installing, starting up, commissioning, and closing out BAS/HVAC controls systems across major projects in the Pacific Northwest. In this role, you'll lead field operations, coordinate subcontractors, direct installations, troubleshoot systems, support commissioning, and maintain clear communication with project teams and clients. The position requires strong HVAC/BAS controls knowledge, the ability to interpret technical drawings, the ability to work independently, and the flexibility to travel frequently. Key Responsibilities: Lead BAS/HVAC controls installation, wiring, field device setup, and onsite coordination Support startup, pre-functional/functional testing, troubleshooting, QA/QC, and closeout Provide daily reporting, document issues, and coordinate with clients and subcontractors Assist with estimating, bid walks, retrofit surveys, BAS audits, and related engineering support Requirements: Experience with BAS platforms (e.g., Distech, Tridium Niagara) and control wiring Ability to read construction drawings, wiring diagrams, and BAS documentation Strong communication skills and ability to work independently or lead teams Bachelor's degree or equivalent hands-on BAS experience, plus five additional years in BAS installation/testing Travel up to 75% and the ability to work in varied site conditions To comply with some state laws, the annual base salary range for this position has been provided. The range given is broad and should be considered as a guideline only. Our client will consider a candidate's work experience, education/training, key skills, the salaries of current employees in similar roles, and other factors when extending an offer.
    $63k-95k yearly est. 29d ago
  • Building Automation Systems Field Technician Specialist

    Pkaza

    Technical support specialist job in Eugene, OR

    Job Description Field Technician - Controls / BAS Specialist - Eugene, OR - Traveler This opportunity is with a leading provider of mission-critical data center solutions, delivering building automation services for hyperscale, Colo and enterprise data centers nationwide. This firm supports the installation, commissioning, and optimization of advanced control systems that ensure uptime and energy efficiency in critical environments. This opportunity offers a career-growth minded role with exciting projects, leading-edge technology, and competitive compensation and benefits. We are seeking a Field-Based (BAS) Building Automation Systems / Controls Technician with experience in installing, integration, testing, and commissioning building automation systems (BAS) and HVAC controls. The ideal candidate will possess strong technical expertise, hands-on installation experience, and a background working with mission-critical or large-scale facilities. Candidates should be proactive, adaptable, and capable of managing work onsite while leading subcontractor teams and interfacing directly with clients. Responsibilities: Lead and coordinate onsite installation efforts for BAS and HVAC control systems across mission-critical project sites including low voltage cable Work closely with all parties: project managers, systems engineers, software engineers, construction contractors / subs, equipment vendors and client staff to ensure proper operation, change orders and acceptance of the automation and software solutions Work with vendors: scheduling, resource management and coordination of construction and start-up services as needed with MEP trades: electrical, mechanical and equipment suppliers. Assist project leadership on automation projects of complex scope Review and interpret AE drawings, submittals, and relay logic to ensure proper system functionality Install and wire controllers and field devices, retrofit panels, manage cutovers, and oversee jobsite logistics Conduct and document functional testing, QA/QC checks of BAS Systems, and commissioning activities Perform QA / QC of BAS and integrated systems using BAS software tools Provide installation inspections and other closeout duties to ensure customer acceptance Provide markups for shop drawings to document as-built conditions Create, Modify, Develop MOPs and SOPS for equipment and processes Assist with pre-functional and functional testing Troubleshoot and optimize BAS systems using field tools and modern diagnostic techniques, including emerging technologies and corrective actions Provide clear and consistent communication with project managers, clients, and commissioning agents including daily site updates, daily site safety reporting and progress reports Provide input to project teams on estimating and takeoffs for proposals Work effectively with limited direction on day-to-day work and general instruction on new projects or assignments Maintain daily job site documentation including updates, safety logs, and tracking issues or changes Attend project bid walks; engineering surveys for retrofit projects Lead installation teams on daily and weekly meetings Participate in site audits, project estimates, and client demonstrations as needed Provide technical information and safety guidance for activities on site Qualifications: 5+ years of hands-on experience in BAS fieldwork-installation, testing, and troubleshooting required for mechanical and electrical systems Experience with Distech and Tridium Niagara platforms strongly preferred Technical proficiency with AE drawings, relay logic, and field device wiring Demonstrated leadership skills, ability to oversee field personnel and subcontractors Proficiency with Microsoft Office; AI and workflow-enhancing technologies Must be adaptable, resourceful, and able to work under pressure in fast-paced environments Ability to communicate effectively in both written and verbal Solid Organizational skills, with the ability to multitask Willingness to travel 50-75% U.S. work authorization required Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy Nukes - EMN, ETN, MMNs, Seabees; Army - Power Generation; Air Force - Power Production; Generator Techs; Maritime; Coast Guard; etc.) Submittal Instructions: Please apply directly by clicking the link below, alternatively you can forward your resume directly to: ************************************** After applying, if you have further questions, you may call ************ and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, *************************** If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!! Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan EOE/AA Employer M/F/D/V Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate
    $63k-95k yearly est. Easy Apply 20d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support specialist job in Springfield, OR

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-49k yearly est. 10h ago
  • Manager, Maintenance Support Services

    The Hertz Corporation 4.3company rating

    Technical support specialist job in Salem, OR

    The Manager Maintenance Support Services role is to oversee the team contained within the maintenance support services facility. It is their responsibility to ensure best in class processes for vehicle maintenance are upheld while managing all expenses related to maintenance and damage repairs. Primary emphasis will be placed upon the repair of HLE and TNC vehicles. Responsibilities include minimizing vended repair costs and transportation expenses, while ensuring optimization of Hertz maintenance staff, quick repair turnaround time, low out of service rates, and maintaining high-vehicle quality across the division. The Manager will be familiar with vehicle mechanical repairs as well as minor body damage repairs. + Lead initiatives internally and externally to minimize maintenance costs and improve fleet availability + Control maintenance expenditures, including the control of transportation costs, while maintaining vehicle quality and utilization within industry standards. + Create, improve, and track key vendor productivity & cost metrics to drive efficiencies, and improve OOS and compliance to vehicle OEM and Hertz maintenance programs + Drive process excellence in the areas of preventive maintenance and repair programs and processes to ensure a consistent standardized approach across the region that delivers best in class performance regardless of fleet age. + Drive Customer satisfaction score results related to fleet condition and lead the development of programs designed to increase customer satisfaction associated with vehicle condition. + Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, and warranty work covered by OEM + Optimize the utilization of Hertz internal repair technicians + Work with Procurement Department to identify cost savings initiatives related to vendors and part purchases. + Manage vended shops deliverables, ensure capacity to deliver expected OOS results. The salary for this position is **$65,000/yr + bonus potential + company vehicle** Schedule: **Tuesday-Saturday** While this position is remote, the ideal candidate will be required to sit in either the **Atlanta** or **Dallas** area **Educational Background:** Four-year college degree preferred, HS diploma required Technical Certifications, automotive mechanical repair and body damage **Professional Experience:** 3 years of previous maintenance management experience Experience working in cross functional teams LSS certifications a plus (YB, GB) **Knowledge:** LSS experience Strong technical vehicle knowledge Familiarity with Hertz rental practices and/or RAC operations a plus **Skills:** Leadership Familiar with Automotive technology Inventory Management Training & Development Process Oriented Computer literate and detail oriented **Competencies** : Drives Execution Effective Communication Manage up and down support chain Drive Collaboration Effective Communication Mentor and coach Builds Talent Demonstrates Initiative Display Region Perspective Operational Excellence Passion for Customer Service & Stakeholder Success Strategic Thinking Principled Leadership Use Insightful judgment Trust and Integrity Personal Accountability Agility and Adaptability Change manager Principled leadership - high level of integrity. Detail oriented The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $65k yearly 19d ago
  • Enterprise Technician I/II - IT Support - Information Technology - 2025

    Alpha It

    Technical support specialist job in Eugene, OR

    Alpha IT, LLC is seeking an Enterprise Technician to join our team. As an Enterprise Technician, you will provide exceptional technical support and customer service to businesses throughout the state of Oregon. Our goal at Alpha IT is to provide world-class managed services at an affordable price while retaining the highest level of customer satisfaction. As a member of our team, you will play a crucial role in helping us achieve that goal by supporting a variety of businesses and their technology needs. Responsibilities Provide remote and onsite technical support to customers, including troubleshooting and resolving a variety of issues. Install, configure, and maintain hardware, software, and other IT assets. Document and maintain accurate records of all support requests and activities. Ensure customer satisfaction by providing timely and effective communication and follow-up with customers. Collaborate with team members to identify and resolve complex technical issues. Participate in ongoing training and professional development opportunities to maintain current knowledge of industry trends and best practices. Maintain a positive and professional attitude at all times, even in challenging situations. Requirements Associate's or Bachelor's degree in Information Technology or related field. At least 2 years of experience providing technical support in a customer-facing role. Knowledge of IT hardware, software, and networking principles and practices. Strong communication and interpersonal skills with the ability to explain technical concepts to non-technical individuals. Ability to work independently and as part of a team. Strong attention to detail and organizational skills. Ability to prioritize and manage multiple tasks and projects simultaneously. Benefits Benefits Starting Salary of $40,000 - 60,000 per year D.O.E. Skillset and salary advancement are possible. Some benefits occur after a probationary period and depend on the position Paid vacation Sick Leave Insurance (medical, dental, vision, Rx) 401k FSA Account Company provided iPhone Laptop
    $40k-60k yearly Auto-Apply 60d+ ago
  • Enterprise Technician I/II - IT Support - Information Technology - 2025

    Alpha It, LLC

    Technical support specialist job in Eugene, OR

    Job Description Alpha IT, LLC is seeking an Enterprise Technician to join our team. As an Enterprise Technician, you will provide exceptional technical support and customer service to businesses throughout the state of Oregon. Our goal at Alpha IT is to provide world-class managed services at an affordable price while retaining the highest level of customer satisfaction. As a member of our team, you will play a crucial role in helping us achieve that goal by supporting a variety of businesses and their technology needs. Responsibilities Provide remote and onsite technical support to customers, including troubleshooting and resolving a variety of issues. Install, configure, and maintain hardware, software, and other IT assets. Document and maintain accurate records of all support requests and activities. Ensure customer satisfaction by providing timely and effective communication and follow-up with customers. Collaborate with team members to identify and resolve complex technical issues. Participate in ongoing training and professional development opportunities to maintain current knowledge of industry trends and best practices. Maintain a positive and professional attitude at all times, even in challenging situations. Requirements Associate's or Bachelor's degree in Information Technology or related field. At least 2 years of experience providing technical support in a customer-facing role. Knowledge of IT hardware, software, and networking principles and practices. Strong communication and interpersonal skills with the ability to explain technical concepts to non-technical individuals. Ability to work independently and as part of a team. Strong attention to detail and organizational skills. Ability to prioritize and manage multiple tasks and projects simultaneously. Benefits Benefits Starting Salary of $40,000 - 60,000 per year D.O.E. Skillset and salary advancement are possible. Some benefits occur after a probationary period and depend on the position Paid vacation Sick Leave Insurance (medical, dental, vision, Rx) 401k FSA Account Company provided iPhone Laptop
    $40k-60k yearly 11d ago
  • Need Help Desk Support II

    360 It Professionals 3.6company rating

    Technical support specialist job in Salem, OR

    This is Sushil Singh from 360 IT Professionals Inc. We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing . 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description The primary roles of the IS technicians are: Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications. Build and configure Pc, following agency standards and procedures. Provide status reports as directed describing work-related activities and accomplishments. Maintain workstations in accordance with IS standards. Ensure workstations and their applications are in operational condition. Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD. Qualifications May require an associate's degree in a related area and at least 3 years of experience in the field or in a related area. Additional Information If interested, Kindly share your resume to sushil@360itpro,com or call me on 510-254-3300 Ext. 138
    $35k-56k yearly est. 60d+ ago
  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Technical support specialist job in Springfield, OR

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $50k-72k yearly est. 29d ago
  • Tier II Help Desk Technician - Journeyman

    ASM Research, An Accenture Federal Services Company

    Technical support specialist job in Salem, OR

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Plans and implements complex changes on production systems. + Analyzes and assesses the impact and risk of complex risk changes on production systems. + Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Performs major upgrades of systems and associated products/software solutions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project). **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + ITIL Foundations + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $36k-64k yearly est. 21d ago
  • Client Support Tech Assoc -C

    Telos 4.6company rating

    Technical support specialist job in Newport, OR

    The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security. Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment! This position is contingent on contract award. This position will be based at Newport, OR Responsibilities: Under direct guidance duties include: • Operation and Maintenance of various high speed/ high-capacity multifunction printers • Moving/relocating equipment within and/or between facilities • Interviewing clients as part of pre-deployment asset discovery • Repair/replace defective equipment • Updating asset management system to reflect work performed • Installing and maintaining PC hardware and software and applying specific configuration profiles • Troubleshooting network usage and computer peripherals • Performing system backups and data recovery • Resolving network communication problems • E-mail administration • Network security • Preparing assets for disposition and other administrative duties. • Network operations and maintenance • Familiarity with inside and outside plant operations • Familiarity with routers, switches, firewalls, etc. • Familiarity with cabling and splicing, etc. May also involve transporting equipment between multiple facilities within an assigned service area, as directed by an IT representative. Responsible for all deployment, downloads, doing local installations. Requirements Qualifications: Education: • High school diploma • Basic training in IT support, to include relevant on the job training • 1-2 years relative experience • DOD Public Trust Clearance (or ability to obtain) Qualifications: • Excellent customer service and excellent organizational skills are required. • Strong written and verbal communications skills and the ability to interact with people at all levels are required. • A professional attitude regarding attention to detail • Accurate and timely submission of required reports, documentation, etc. **Licensed / and be able to Drive a vehicle **Ability to climb a ladder and lift at least 40lbs** The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship. Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment. Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States. Telos offers excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at **************. If you require relay service assistance, please click on the following link to review information on your state's relay service: ********************************** Telos Corporation is an EEO/AA employer.
    $35k-50k yearly est. 21d ago
  • Building Automation Systems Field Technician Specialist

    Pkaza

    Technical support specialist job in Eugene, OR

    Field Technician - Controls / BAS Specialist - Eugene, OR - Traveler This opportunity is with a leading provider of mission-critical data center solutions, delivering building automation services for hyperscale, Colo and enterprise data centers nationwide. This firm supports the installation, commissioning, and optimization of advanced control systems that ensure uptime and energy efficiency in critical environments. This opportunity offers a career-growth minded role with exciting projects, leading-edge technology, and competitive compensation and benefits. We are seeking a Field-Based (BAS) Building Automation Systems / Controls Technician with experience in installing, integration, testing, and commissioning building automation systems (BAS) and HVAC controls. The ideal candidate will possess strong technical expertise, hands-on installation experience, and a background working with mission-critical or large-scale facilities. Candidates should be proactive, adaptable, and capable of managing work onsite while leading subcontractor teams and interfacing directly with clients. Responsibilities: Lead and coordinate onsite installation efforts for BAS and HVAC control systems across mission-critical project sites including low voltage cable Work closely with all parties: project managers, systems engineers, software engineers, construction contractors / subs, equipment vendors and client staff to ensure proper operation, change orders and acceptance of the automation and software solutions Work with vendors: scheduling, resource management and coordination of construction and start-up services as needed with MEP trades: electrical, mechanical and equipment suppliers. Assist project leadership on automation projects of complex scope Review and interpret AE drawings, submittals, and relay logic to ensure proper system functionality Install and wire controllers and field devices, retrofit panels, manage cutovers, and oversee jobsite logistics Conduct and document functional testing, QA/QC checks of BAS Systems, and commissioning activities Perform QA / QC of BAS and integrated systems using BAS software tools Provide installation inspections and other closeout duties to ensure customer acceptance Provide markups for shop drawings to document as-built conditions Create, Modify, Develop MOPs and SOPS for equipment and processes Assist with pre-functional and functional testing Troubleshoot and optimize BAS systems using field tools and modern diagnostic techniques, including emerging technologies and corrective actions Provide clear and consistent communication with project managers, clients, and commissioning agents including daily site updates, daily site safety reporting and progress reports Provide input to project teams on estimating and takeoffs for proposals Work effectively with limited direction on day-to-day work and general instruction on new projects or assignments Maintain daily job site documentation including updates, safety logs, and tracking issues or changes Attend project bid walks; engineering surveys for retrofit projects Lead installation teams on daily and weekly meetings Participate in site audits, project estimates, and client demonstrations as needed Provide technical information and safety guidance for activities on site Qualifications: 5+ years of hands-on experience in BAS fieldwork-installation, testing, and troubleshooting required for mechanical and electrical systems Experience with Distech and Tridium Niagara platforms strongly preferred Technical proficiency with AE drawings, relay logic, and field device wiring Demonstrated leadership skills, ability to oversee field personnel and subcontractors Proficiency with Microsoft Office; AI and workflow-enhancing technologies Must be adaptable, resourceful, and able to work under pressure in fast-paced environments Ability to communicate effectively in both written and verbal Solid Organizational skills, with the ability to multitask Willingness to travel 50-75% U.S. work authorization required Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy Nukes - EMN, ETN, MMNs, Seabees; Army - Power Generation; Air Force - Power Production; Generator Techs; Maritime; Coast Guard; etc.) Submittal Instructions: Please apply directly by clicking the link below, alternatively you can forward your resume directly to: ************************************** After applying, if you have further questions, you may call ************ and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, *************************** If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!! Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan EOE/AA Employer M/F/D/V Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate
    $63k-95k yearly est. Easy Apply 60d+ ago
  • Building Automation Systems Field Technician Specialist - Eugene

    Automationtechies

    Technical support specialist job in Eugene, OR

    This company is a master systems integrator specializing in building automation and complex technology integrations for data centers and mission-critical environments. They deliver turnkey BAS solutions-including DDC, PLC, and SCADA-supported by strong capabilities in systems design, graphical standards, central plant optimization, energy monitoring, and alarming. The BAS / Controls Field Technician Specialist plays a hands-on leadership role in installing, starting up, commissioning, and closing out BAS/HVAC controls systems across major projects in the Pacific Northwest. In this role, you'll lead field operations, coordinate subcontractors, direct installations, troubleshoot systems, support commissioning, and maintain clear communication with project teams and clients. The position requires strong HVAC/BAS controls knowledge, the ability to interpret technical drawings, the ability to work independently, and the flexibility to travel frequently. Key Responsibilities: Lead BAS/HVAC controls installation, wiring, field device setup, and onsite coordination Support startup, pre-functional/functional testing, troubleshooting, QA/QC, and closeout Provide daily reporting, document issues, and coordinate with clients and subcontractors Assist with estimating, bid walks, retrofit surveys, BAS audits, and related engineering support Requirements: Experience with BAS platforms (e.g., Distech, Tridium Niagara) and control wiring Ability to read construction drawings, wiring diagrams, and BAS documentation Strong communication skills and ability to work independently or lead teams Bachelor's degree or equivalent hands-on BAS experience, plus five additional years in BAS installation/testing Travel up to 75% and the ability to work in varied site conditions To comply with some state laws, the annual base salary range for this position has been provided. The range given is broad and should be considered as a guideline only. Our client will consider a candidate's work experience, education/training, key skills, the salaries of current employees in similar roles, and other factors when extending an offer.
    $63k-95k yearly est. 28d ago
  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Technical support specialist job in Springfield, OR

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $50k-72k yearly est. 11h ago
  • IT Support Specialist I

    ASM Research, An Accenture Federal Services Company

    Technical support specialist job in Salem, OR

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $20-23 hourly 29d ago
  • IT Specialist - Network Install - C

    Telos Corporation 4.6company rating

    Technical support specialist job in Newport, OR

    The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security. Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment! This position is contingent on contract award. This position will be based at Newport, OR Responsibilities : * Install, terminate, and configure copper and fiber optic network cabling. * Support the design and implementation of wired and wireless LANs. * Conduct site surveys to determine optimal device placement and material requirements. * Splice and terminate multimode and single-mode fiber optic cabling. * Perform network testing and evaluation to ensure performance and security. * Diagnose and resolve network-related issues; provide technical support to end-users. * Operate and maintain IT and network infrastructure systems. * Implement and manage network configurations across production, lab, and test environments. * Collaborate with technical teams to apply configuration changes and maintain documentation. * Coordinate IP space management and report on network health to stakeholders. * Position will support 24/7 operations and will require shift and weekend work. Job Requirements Qualifications : * Active or ability to gain a Public Trust or DoD Secret Clearance. * High School plus specialized training, and 6+ yrs of experience; or the equivalent combination of education, professional training or experience. * DoD 8570 IAT Level I or II compliance required. * Certifications such as CCNA, CWNP, or BICSI are highly desirable. * Strong technical writing skills; proficiency in Microsoft Office Suite including Visio. * Familiarity with telecommunication room standards, CAT 6 and fiber optic cabling, and wiring practices. * Experience in network administration, operations, and infrastructure support. Licensed / and be able to Drive a vehicle Ability to climb a ladder and lift at least 40lbs The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship. Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment. Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States. Telos offers excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at **************. If you require relay service assistance, please click on the following link to review information on your state's relay service: ********************************** Telos Corporation is an EEO/AA employer. Job Type Full-Time Location Newport, OR 97365 US (Primary) Telos offers an excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos and its subsidiaries are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $83k-113k yearly est. 23d ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in Albany, OR?

The average technical support specialist in Albany, OR earns between $28,000 and $83,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in Albany, OR

$48,000

What are the biggest employers of Technical Support Specialists in Albany, OR?

The biggest employers of Technical Support Specialists in Albany, OR are:
  1. ManpowerGroup
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