Technical support specialist jobs in Amarillo, TX - 27 jobs
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Computer Field Technician
BC Tech Pro 4.2
Technical support specialist job in Amarillo, TX
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-42k yearly est. 60d+ ago
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Specialist Technician for Installing Showers
Glass Doctor
Technical support specialist job in Amarillo, TX
We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience. The SpecialistTechnician for Installing Showers is key member of our team responsible for the quality and efficient installation of residential and commercial flat glass and related glass products such as windows, storefronts, mirrors, display cases, shower doors, etc. You will also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values, you show respect and courtesy to all customers and employees.Ideally you have prior experience in the flat glass industry and have proven communication skills with supervisors, employees, and customers. You are self-motivated, thrive in fast moving environments, and able to manage time to effectively meet deadlines. Specific Responsibilities:
Install glass, mirrors, door and window hardware in replacement and new installations
Insure the efficient use of materials and maintain adequate stock of vehicle
Sell flat glass products and services to customers
Conduct accurate field measuring
Collect payment and/or payment information from customers for work performed
Keep company vehicle and equipment properly serviced, clean, and in good working order and condition
Complete invoices, daily route sheets, and weekly reports as required
Execute Service with Advanced Training (SWAT)
Perform other duties as needed which may include cross-training in related positions
Job Requirements:
Prior experience in the flat glass industry installing showers is a plus
Ability to measure accurately and use tape measures and levels
Physical ability to lift heavy objects such as shower panels and door
Physical ability to lift heavy objects such as shower panels and doors
Proficiency to navigate tablet-based technology
Excellent communication skills
Professional appearance and personality
Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow-up!
Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own.
Notice
Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
$59k-99k yearly est. Auto-Apply 60d+ ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Technical support specialist job in Amarillo, TX
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$32k-43k yearly est. 29d ago
On-Call IT Field Technician - Amarillo, TX- Hiring NOW
Geeks On Site 3.1
Technical support specialist job in Amarillo, TX
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technicalsupport to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly Auto-Apply 60d+ ago
Tech Support Specialist- Level I (On-Site)
Theoccunetcompany
Technical support specialist job in Amarillo, TX
The OccuNet Company is an innovative company striving to reduce the cost of healthcare. We are a passionate group of people that care about affordable access to healthcare without sacrificing experience. We strive to make healthcare more intelligent, streamlined, and cost-effective. We offer industry-leading capabilities on negotiations-driven levers to contain rising healthcare costs while taking an experience-centric approach improving the health and well-being of those we serve. We pride ourselves on our tight knit culture based on the ‘outward mindset' philosophy, emphasizing empathy, mutual respect, and seeing each other as “whole people.” We have an ambitious vision and are growing quickly. We are seeking team members who are excited about our growth, seeking to thrive in a fast-paced environment, and enthusiastic about developing their skills and career alongside us.
Job Summary: The Level 1 TechnicalSupportSpecialist provides first-line technical assistance to employees, ensuring smooth operation of hardware, software, and network systems. This role requires strong problem-solving skills, excellent communication, and a customer-focused approach to deliver timely and effective support.
What it's Like to Work Here: At OccuNet, you matter like we matter! Our team members share a positive attitude, an outward mindset, problem-solving abilities, and patience, enabling them to provide excellent customer service even during challenging situations. Our culture, plus continuous opportunities for growth, has resulted in an industry-low turnover rate. Don't miss out on this rare opening with us!
A Day in the Life: You may start the day out by creating access for new hires, preparing for an internal meeting, then pivot to troubleshooting technical issues for an employee, and quickly transition into moving equipment in-between offices to assist another team. You would be one of the go-to resources for the company for all things technical, along various other responsibilities that may crop up along the way. It is vital to be flexible and willing to change courses seamlessly in this role!
Duties & Responsibilities:
TechnicalSupport:
Provide first-level technicalsupport via phone, email, and in-person interactions.
Perform password resets and assist with account access issues.
Diagnose and resolve hardware and software issues, including workstation performance, printer connectivity, software installation errors, and peripheral device problems.
Helpdesk Management:
Log, track, and document all actions taken to resolve issues in the helpdesk system.
Escalate unresolved problems to higher-level support when necessary.
Equipment & Setup:
Assist with moving office equipment and setting up computer workstations.
Software & Network Support:
Support and troubleshoot Microsoft Office 365 applications (Outlook, Teams, SharePoint, OneDrive, etc.).
Manage basic network connections in the server room, including patch panel connections and cable organization.
Documentation & Communication:
Maintain accurate records of support activities and resolutions.
Deliver excellent customer service and communicate technical information clearly to non-technical users.
Required Skills and Abilities:
High school diploma or equivalent; IT certifications (e.g. CompTIA A+) preferred.
1+ year in technicalsupport or helpdesk environment.
Strong troubleshooting and problem-solving abilities.
Familiarity with Microsoft Office 365 suite.
Basic understanding of networking concepts.
Excellent verbal and written communication skills.
Ability to prioritize tasks and manage time effectively.
Ability to lift and move office equipment and desks as needed.
Ready to apply? If this job sounds like a fit for you, then click on the ‘apply' button below. Good luck!
Culture and Opportunities
We pride ourselves on our outward mindset - supporting each other and putting the team and the clients we serve first
High-growth environment with clear opportunities for career growth
Welcoming atmosphere and culture
Benefits
401(k) with matching
Dental insurance
Health insurance
Vision insurance
Health savings account
Paid time off
$41k-52k yearly est. Auto-Apply 12d ago
IT Technical Support Analyst
Cal Farley's Boys Ranch 3.8
Technical support specialist job in Amarillo, TX
Cal Farley's is a general residential childcare operation that has been providing nurturing homes, education and other opportunities for disadvantaged children since 1939; nestled in the rolling hills outside of Amarillo, TX., Cal Farley's Boys Ranch is a residential community open to at-risk children ages 5 to 18. While, at first glance, the campus might appear much like any other Texas Panhandle town, it is much more. Boys Ranch is an entire community built to surround children from across the nation with nurturing support and structure.
Job Description
Responsible for providing accurate and creative solutions to end user software and hardware problems on a Microsoft Windows Server network with various desktop operating systems that include Microsoft Windows and Apple Macs. Provides technical assistance to personnel in the setup and operation of all I.T. equipment and approved applications.
Qualifications
Associate Degree in CIS with a focus in computer troubleshooting is preferred. A minimum of 2 years helpdesk experience is required if substituted for a degree.
Microsoft certification on desktop operating systems is required or be able to obtain within 6 months of employment.
Must be proficient in computer setup and configuration on a Windows Server network.
Intermediate understanding of TCP/IP, DNS, DHCP and Active Directory.
Intermediate understanding of Windows/Mac hardware including printers, scanner, hard drives, chipsets, drivers, network cards and video technology.
Proficiency with configuration and troubleshooting in Microsoft Windows and Office products is required.
Must be proficient in general office equipment operation.
Must possess exceptional time management and detail-orientation skills.
Must be at least 21 years of age.
Must possess a valid Texas driver's license.
Must be available for travel as needed.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$35k-43k yearly est. 12h ago
IT Field Support Technician_Amarillo
Gr8Ttek, LLC
Technical support specialist job in Amarillo, TX
Job Description
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
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$31k-50k yearly est. 7d ago
IT Field Support Technician_Amarillo
Gr8Ttek
Technical support specialist job in Amarillo, TX
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
$31k-50k yearly est. Auto-Apply 35d ago
Mission Support Specialist
Department of Homeland Security 4.5
Technical support specialist job in Amarillo, TX
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Summary
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.
Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Overview
Help
Accepting applications
Open & closing dates
10/27/2025 to 12/31/2025
Salary $63,163 to - $98,422 per year
The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee.
Pay scale & grade GS 11 - 12
Locations
Many vacancies in the following locations:
Anchorage, AK
Birmingham, AL
Gadsden, AL
Mobile, AL
Show morefewer locations (185)
Montgomery, AL
Fayetteville, AR
Fort Smith, AR
Little Rock, AR
Texarkana, AR
Eloy, AZ
Florence, AZ
Phoenix, AZ
Tucson, AZ
Yuma, AZ
Adelanto, CA
Bakersfield, CA
Calexico, CA
Camarillo, CA
El Centro, CA
Fresno, CA
Los Angeles, CA
Morgan Hill, CA
Redding, CA
Sacramento, CA
San Bernardino, CA
San Diego, CA
San Francisco, CA
Santa Ana, CA
Santa Maria, CA
Stockton, CA
Alamosa, CO
Aurora, CO
Centennial, CO
Craig, CO
Durango, CO
Florence, CO
Frederick, CO
Grand Junction, CO
Hartford, CT
Dover, DE
Fort Myers, FL
Jacksonville, FL
Miami, FL
Miramar, FL
Orlando, FL
Plantation, FL
Pompano Beach, FL
Stuart, FL
Tallahassee, FL
Tampa, FL
Atlanta, GA
Folkston, GA
Lumpkin, GA
Savannah, GA
Tamuning, GU
Honolulu, HI
Cedar Rapids, IA
Des Moines, IA
Sioux City, IA
Boise, ID
Idaho Falls, ID
Twin Falls, ID
Broadview, IL
Chicago, IL
Rock Island, IL
Indianapolis, IN
Wichita, KS
Bowling Green, KY
Louisville, KY
Alexandria, LA
Baton Rouge, LA
Jena, LA
Lafayette, LA
New Orleans, LA
Oakdale, LA
Winnfield, LA
Burlington, MA
Baltimore, MD
Salisbury, MD
Scarborough, ME
Detroit, MI
Grand Rapids, MI
Fort Snelling, MN
Kansas City, MO
Saint Louis, MO
Strafford, MO
Gulfport, MS
Pearl, MS
Billings, MT
Cary, NC
Charlotte, NC
Greensboro, NC
Hendersonville, NC
Wilmington, NC
Grand Forks, ND
Grand Island, NE
North Platte, NE
Omaha, NE
Manchester, NH
Elizabeth, NJ
Mount Laurel, NJ
Newark, NJ
Albuquerque, NM
Chaparral, NM
Las Cruces, NM
Roswell, NM
Las Vegas, NV
Reno, NV
Batavia, NY
Buffalo, NY
Central Islip, NY
Champlain, NY
Malta, NY
New York, NY
Brooklyn Heights, OH
Cincinnati, OH
Westerville, OH
Oklahoma City, OK
Tulsa, OK
Eugene, OR
Medford, OR
Portland, OR
Lords Valley, PA
Philadelphia, PA
Philipsburg, PA
Pittsburgh, PA
Williamsport, PA
York, PA
Aguadilla, PR
Guaynabo, PR
Warwick, RI
Charleston, SC
Columbia, SC
Greer, SC
Sioux Falls, SD
Chattanooga, TN
Knoxville, TN
Nashville, TN
Alvarado, TXAmarillo, TX
Anson, TX
Athens, TX
Austin, TX
Big Spring, TX
Conroe, TX
Corpus Christi, TX
Dallas, TX
Del Rio, TX
Edinburg, TX
El Paso, TX
Harlingen, TX
Houston, TX
Huntsville, TX
Karnes City, TX
Laredo, TX
Livingston, TX
Los Fresnos, TX
Lubbock, TX
Memphis, TX
Midland, TX
Pearsall, TX
Pecos, TX
Pflugerville, TX
Raymondville, TX
San Angelo, TX
San Antonio, TX
Taylor, TX
Waco, TX
Ogden, UT
Orem, UT
Saint George, UT
West Valley City, UT
Bowling Green, VA
Chantilly, VA
Harrisonburg, VA
Norfolk, VA
Richmond, VA
Salem, VA
Charlotte Amalie, VI
Saint Thomas, VI
Saint Albans, VT
Ferndale, WA
Richland, WA
Seattle, WA
Tacoma, WA
Yakima, WA
Milwaukee, WI
Charleston, WV
Cheyenne, WY
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 0301 Miscellaneous Administration And Program
Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR)
Trust determination process
* Credentialing
* Suitability/Fitness
Financial disclosure Yes Bargaining unit status No
Announcement number OPM-ERO-12821405-DHA-EKS Control number 848931800
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens.
Duties
Help
As a Mission SupportSpecialist, at the full performance level you will perform the following duties:
* Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment;
* Advise management on assigned administrative matters;
* Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level;
* Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services;
* Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions.
Requirements
Help
Conditions of employment
* You must be a U.S. citizen to apply for this position.
* You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
* Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see *********************
* One-year probationary period may be required.
* A pre-employment drug test will be required.
* If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
* DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
* All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
* Incentives may be authorized; however, this is contingent upon funds availability.
* License required: No
* Pre-employment physical required: No
* Bargaining Unit Position:No
* Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment.
* Qualification requirements must be met for those applications submitted by each cut-off date.
* Complete the initial online assessments and USA Hire Assessment, if required.
Qualifications
Minimum Qualifications for GS-11:
Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service that included experience such as:
* Coordinating and monitoring a variety of administrative projects (e.g. budget, personnel, travel, space, logistics).
* Identifying and recommending solutions to a wide range of administrative problems.
* Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies.
* Preparing preliminary and finished reports and documents.
* Representing the office in dealings with vendors and personnel from administrative support organizations.
OR
Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages.
Minimum Qualifications for GS-12:
Specialized Experience: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that included experience such as:
* Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables.
* Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports.
* Providing advice on a variety of administrative and management programs and procedures.
* Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions.
* Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts.
All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.
Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: **************************************************************************
Additional information
THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below.
* 1st Cut-off on 11/01//2025
* 2nd Cut-off on 12/01/2025
* Final Cut-off on 12/31/2025
Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information)
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
* Attention to Detail
* Customer Service
* Decision Making
* Flexibility
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Reading Comprehension
* Reasoning
* Self-Management
* Stress Tolerance
* Teamwork
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
To preview the assessment questionnaire, click the following link: ********************************************************
Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.
Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference.
Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link.
USAJOBS Help Center - Update your resume now so it meets new resume requirements
2. Other supporting documents (only submit if applicable to you):
* Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.
* Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
* Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following:
* A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
* A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location;
* A copy of your latest performance appraisal including your rating; and
* Any documentation from your agency that shows your current promotion potential if applicable.
* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
* Position title;
* Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
* Agency; and
* Beginning and ending dates of appointment.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
$63.2k-98.4k yearly 60d+ ago
Various High-Level IT Positions (PM, BA, Dev, Ops, DBA etc.) for TX Govt. Entity
Management Applications
Technical support specialist job in Amarillo, TX
Management Applications, Inc., a leading provider of Managed IT Services and Network Design/Implementation is seeking candidates for IT positions within a TX Govt. Entity. To be considered please submit a resume, no more than two pages, and your minimum salary requirements. Also please refer to MAI's other postings for additional similar opportunities with this entity.
Web Security Administrator
Under limited supervision, performs all procedures necessary to ensure the safety of the organization's website and transactions across the internet
Applies Internet firewall technologies to maintain security
Ensures that the user community understands and adheres to necessary procedures to maintain security
Qualifications
Excellent planning skills
Expert knowledge of distributed system security software and web based technology
Expert knowledge of encryption, firewall and access control technology and software
Education and Experience:
Associate's degree and 3 plus years' experience or equivalent
Web Software Developer
Designs, develops, troubleshoots, debugs, and implements software code (such as HTML, XML, CGI, Java scripts, etc.) for a component of the website
Works with graphic designers and other members of a project team to develop the site concept, interface design, and architecture of the website
Responsible for the interface implementation
Complex knowledge and utilization of one or more word processing tools
Qualifications
Strong navigation and site design skills
Expert understanding of web based technologies
Education and Experience
Bachelor's degree in computer science and 2 years developmental experience in web based languages.
Senior Business Systems Analyst
Manages the integration and communications among applications, databases and technology platforms
Administers company technology practices, standards and procedures
Manages an inventory of technology related assets hardware, software, application systems, databases, licenses, products
Makes decisions based on documented business opportunities, benefits, risks, and success factors of potential applications
Has budget to make decisions based on documented STC Customer needs and associated requirements
May manage a portfolio of developments with implication to cost reduction initiatives
Analyzes a variety of work processes and associated document and information flow for strategic recommendation to leadership
Oversees group that defines and implements new or enhanced applications into a production environment
Qualifications
Very high level of interpersonal skills
Ability to lead, manage, plan, and direct the work of business systems analysis personnel
Knowledge and understanding of Information Technology industry trends, directions and market experience; ability to relate them to own organization
Knowledge of architectural concepts, principles, and tools relevant to infrastructure, information, Applications, organizational structure, etc.
Familiarity with company's information architecture and information management methodologies
Education and Experience
Advanced degree with at least 5 years of consulting experience, or a bachelor's degree and at least 8 years consulting experience, plus expertise in complex systems.
Training in college level computer systems preferred
MBA or equivalent training preferred
Project Management Certification preferred
Infrastructure Architect
Ensures implementation of hardware and software meets the company's technology infrastructure design and architecture
Major Duties and Responsibilities
Ensure STC Customer's infrastructure architecture for wide area, campus, and local area networks is adhered to
Defines requirements for products that support applications and the infrastructure
Manages process to ensure product release, applications, and corporate block point cycles are synchronized
Provides interface for strategy and direction with technology providers
Evaluates emerging technologies and standards for impact on STC Customer
Plans and executes software and hardware platform changes
Manages network management architecture activities
Performs technology benchmarking
Follows corporate level guideline documentation and provides input on their upkeep
Education and/or Training
Undergraduate degree required in math, computer science, engineering, or related discipline with an information technology focus (preferred)
MBA or advanced degree in MIS or Computer Science preferred
Database Administrator
Assesses future information requirements in order to develop long-range, comprehensive database plans
Develops policies and procedures designed to ensure the integrity of the database environment
Develops and maintains routines to facilitate database use
Keeps informed on latest developments in the database management field
Plans and coordinates migration to new data management system software levels
Assures that appropriate database management software is available and effectively used
Determines, implements, and enhances standards on database security
Promotes and recommends appropriate database software for new application systems
Educates applications programmers about database concepts and efficient access techniques
Performs database performance monitoring
Designs or supervises the designing of the procedures necessary to save and recover databases from hardware and software failures
Supervises the design and maintenance of database structures
May supervise or train staff
Performs related work as assigned
Qualifications
Strong knowledge of database management systems, as well as data warehouse management and decision support tools
Extensive experience in the development, implementation and maintenance of data warehouses and data marts is desired
Ability to use data base access tools for application delivery
Strong familiarity with analysis, planning and management reporting functions
Well-developed oral and written communications skills
Demonstrated leadership skills
Demonstrated ability to work independently and with others
Understanding of benchmarking processes and techniques
Very high level of interpersonal skills to work effectively with others, motivate employees, and elicit work output
Education and Experience
Undergraduate degree required in math, computer science, engineering, or related discipline with an information technology focus (preferred)
MBA or advanced degree in MIS or Computer Science preferred
Minimum 10 years' experience
Project Manager III / Test Program Manager
Responsible for program oversight, planning, program tracking, scope management, change control management, risk management, and quality assurance of the development project team
Assist in development and support of the vision and business objectives of the organization
Direct the activities of resources in line with business objectives of the organization
Ensure quality and timely delivery of critical path products and services
Establish and maintain quality metrics and guidelines
Implement process and system improvements including integration with other functional areas
Translate organization's business requirements into effective business solutions
Qualifications
Develops and maintains long-term relationships with strategic STC Customer and industry leaders
Adept at the development of schedule, cost, and risk management strategies
Experienced implementing project management within various STC Customer organizations and environments
managed complex testing engagements
Education and Experience
Individual must have a bachelor's degree and at least 12 years of experience and experience in implementing global projects, OR
An advanced degree with at least 10 years of consulting experience and experience in implementing global projects in IT industry-
PMI Project Management Professional (PMP) certification preferred
Minimum of 7 years business/industry knowledge
Minimum of 5 years' experience with Project Management systems/Applications
Minimum of 5 years' experience in Information Technology
Senior Business Process Engineer
Identifies opportunities for business process improvement
Drives business process innovation
Investigates and evaluates potential business process improvement solutions
Justifies expenditures in support of business process improvement solutions
Defines business process improvement solutions while ensuring compliance with STC Customer IT standards
Directs and implements business process improvement recommendations that increase the use of shared common data and facilitates common processes departments
Works with process engineers to ensure integration of all processes
Identifies IT cost reduction opportunities associated with IT projects and/or support services
Facilitates the definition of best in class business processes
Assists in the implementation of cross function and/or cross sector business processes
Incorporates a common process methodology in all re-engineering activity
Develops common process implementation metrics
Directs the management of outsourced projects/outsourcer; ensures compliance to quality standards (cost, performance, time, and defects)
Qualifications
Seasoned business and technical judgment
Familiarity with information systems and infrastructure in support of engineering, manufacturing, and general business processes
Knowledge and understanding of IT industry trends, directions and market experience; ability to relate them to organization
Knowledge of architectural concepts, principles and tools relevant to infrastructure, information, Applications, organizational structure, etc.
Knowledge of emerging technologies (new to company systems as well as those that are new to the information systems industry)
Ability to establish, use and support integration and communications among applications, databases and technology platforms
Knowledge of activities, tasks, practices and tools associated with analysis of a variety of work processes and associated document and information flow
Knowledge of process for evaluation and selection of products, tools, services and infrastructure components in line with company's business needs and architectural principles
Education and Experience
Advanced degree with at least 6 years consulting experience, or a bachelor's degree and at least 8 years consulting experience, plus expertise in highly complex system(s).
Application Architect
Responsible for acting as a recognized expert in translating operational business needs through developing and implementing the information technology architecture and design for a system, with specialty in a complex system(s).
Developing physical system architecture that provides the foundation for design, construction, testing, and deployment
Utilized STC Customer provided architecture guidelines and strategies to transform logical models into physical architectures and designs
Designing and addressing key architecture considerations for the system
Developing physical models that balance and integrate the data, processing, and technology aspects of the architecture
Resolving issues regarding technology components responsible for performing functional capabilities, or determining how technologies will communicate when responsibility must be shared across technologies
Publishing, updating and ensuring that the architecture models meet business requirements and architecture standards.
Qualifications
Familiar with systems development processes and methodologies
Ability to lead and facilitate cross-functional, multi-Service Provider work teams
Familiarity with relational database technologies and capabilities
Knowledge of the company's industry group, trends, directions, major issues, regulatory considerations and trendsetters
Ability to justify project, equipment or staffing expenditures
Knowledge of internet/intranet based opportunities and challenges
Ability to work with others in a constructive and collaborative manner
Ability to think critically; to recognize and anticipate a problem (technical, operational, process, organizational) and to identify and implement the best solution in a timely manner
Knowledge and understanding of marketplace experience, developments and trends related to the Information Technology function
Knowledge of emerging technologies (new to company systems as well as those that are new to the information systems industry)
Familiarity with company's information architecture and information management methodologies
Experience with scalability and performance issues related data bases
Education and Experience
Undergraduate degree required in math, computer science, engineering, or related discipline with an information technology focus (preferred)
MBA or advanced degree in MIS or computer science preferred
Industry Certifications in an area of expertise preferred
Senior Manager
Investigates and evaluates potential business process improvement solutions
Justifies expenditures in support of business process improvement solutions
Defines business process improvement solutions while ensuring compliance with STC Customer IT standards
Directs and implements business process improvement recommendations that increase the use of shared common data and facilitates common processes departments
Identifies IT cost reduction opportunities associated with IT projects and/or support services
Communicates to all business process stakeholders
Consults regarding business process engineering, process measurements, change management, education and training
Facilitates the definition of best in class business processes
Assists in the implementation of cross function and/or cross sector business processes
Incorporates a common process methodology in all re-engineering activity
Directs the management of outsourced projects/outsourcer; ensures compliance to quality standards (cost, performance, time, and defects)
Qualifications
Seasoned business and technical judgment
Familiarity with information systems and infrastructure in support of engineering, manufacturing, and general business processes
Knowledge and understanding of IT industry trends, directions and market experience; ability to relate them to organization
Knowledge of architectural concepts, principles and tools relevant to infrastructure, information, Applications, organizational structure, etc.
Knowledge of emerging technologies (new to company systems as well as those that are new to the information systems industry)
Ability to establish, use and support integration and communications among applications, databases and technology platforms
Knowledge of activities, tasks, practices and tools associated with analysis of a variety of work processes and associated document and information flow
Knowledge of process for evaluation and selection of products, tools, services and infrastructure components in line with company's business needs and architectural principles
Education and Experience
Advanced degree with at least 8 years of consulting experience, or a bachelor's degree and at least 10 years consulting experience, and experience in implementing global projects in the retail and or healthcare industry
Senior Web Architect
Analyzes STC Customer business objectives, processes and architecture and recommends strategic architecture direction consistent with STC Customer provided guidelines.
Provides direction on business object and component framework architecture
Provides top level strategic input in relation to on-line implementation, industry, and market analysis
Provides framework and assists in business impact analysis and business case development
Provides framework and assists in product selections
Provides enterprise architecture guidance and relations in a multi-Service Provider environment
Applies experience with electronic commerce (Internet based business) and impact of the Internet on traditional business
Qualifications
Demonstrated experience with market analysis, ROI, ROA, electronic commerce, (Internet based business) and impact of the Internet on traditional business
Knowledge of retail and/or healthcare industry, supply chain, and consumer issues and trends
Experience defining business issues and opportunities as well as developing on-line business strategies, plans, and processes
Understanding of business object and component framework architecture
Experience leading and facilitating web strategy and planning
End-to-end comprehension of web standards, software and web applications framework.
Education and Experience
Bachelor's degree and 6 plus years of experience or equivalent
4 years of experience developing technology/creative business cases
2 years of experience in online business case analysis and development
Senior Application Architect
Analyze and design technology approaches and develop global architectures and technology solutions.
Research, assess, analyze and recommend STC Customer Enterprise Architecture standards and ensure their use (i.e. web search engines, trend analysis and forecasting tools, content management systems, document management systems, application development tools, business and object modeling tools, application servers)
Provides interface for strategy and direction with technology providers
Evaluates emerging technologies and standards for impact on STC Customer
Performs the role of technical lead for large application development projects
Manage iterative software development processes with a focus on application and infrastructure architecture
Provide guidance and technical direction to team members, including training materials and presentations on relevant products and/or technologies consistent with STC Customer provided guidelines
Review, recommend, and provide corrective action plans as required from a technical perspective
Review and approve Service Provider designed technical solutions against defined STC Customer standards
Qualifications
Knowledge of the company's industry group, trends, directions, major issues, and regulatory considerations preferred
Ability to justify project, equipment or staffing expenditures by identifying cost, benefits and associated risks
Knowledge of internet/intranet based opportunities and challenges
Competency in multiple internet/intranet technologies
Ability to work with others in a constructive and collaborative manner
Ability to think critically; to recognize and anticipate a problem (technical, operational, process, organizational) and to identify and implement the best solution in a timely manner
Knowledge and understanding of marketplace experience, developments and trends related to the Information Technology function
Knowledge of mainstream technologies and architectures
Knowledge of emerging technologies (new to company systems as well as those that are new to the information systems industry)
Competency in core technologies, including open standards, database, and integration technologies
Competency in one or more emerging technologies
Familiarity with company's information architecture and information management methodologies
Education and Experience
Advanced degree with at least 10 years of consulting experience, or a bachelor's degree and at least 12 years consulting experience, and experience in implementing global projects in the retail and/or healthcare industries
Creative Director
Creative direction of Site and/or Authorized User interface
Major Duties and Responsibilities
Performing creative planning, developing, strategy, and execution on projects
Overseeing graphic production and brand character
Developing and working with STC Customer to portray appropriate design of the project to communicate with target audience
Education and/or Training
Bachelor of Arts degree or higher in fine arts
Software knowledge: Adobe PhotoShop, Adobe Illustrator, Adobe Acrobat, Adobe Premiere, Adobe After Effects, Macromedia Fireworks, QuarkXpress/ PageMaker, and project management software (MS Project)
Experience
4 years in creative management and project development
2 years in web based creative project management
Business Consultant
Manage conflicting stakeholder expectations.
Manage project scope
Refocus efforts as issues/problems dynamically change in STC Customer environment
Design and conduct workshops
Identify the appropriate approach, tools and methodologies to perform analysis and draw conclusions
Full leadership for managing delegated end-to-end creation of project deliverables
Help team to develop new insights from the analysis
Prioritize the recommendations based on ease of implementation and impact
Provide ongoing updates to STC Customer on engagement status
Solicit feedback on interim deliverables
Manage project escalations
Manage engagement financials - revenue and profitability
Provide subject matter expertise on a specific area within a domain/technology/service
Exhibit high level of skills in data aggregation and analysis leading to development of value proposition in solution development
Experience
3 to 6 years of management and technology consulting experience
Senior Business Consultant
Gain deep insights into STC Customer issues and potential risks based on subject matter expertise.
Manage conflicting stakeholder expectations
Leverage experience/ learning from similar engagements.
Administer and monitor client feedback survey.
Represent Service Provider in external forums
Champion Knowledge asset creation within the Consulting organization by creating a participative environment.
Forge Partnerships with external sources for Knowledge acquisition
Provide thought leadership in project
Validate and ensure the recommendations are high impact and reflect deep insight.
Manage project scope
Refocus efforts as issues/problems dynamically change in client environment
Conduct training sessions on consulting, functional area, key trend etc.
Design and conduct workshops
Identify the appropriate approach, tools and methodologies to perform analysis and draw conclusions
Full leadership for managing delegated end-to-end creation of project deliverables
Help team to develop new insights from the analysis
Prioritize the recommendations based on ease of implementation and impact
Provide ongoing updates to STC Customer on engagement status
Solicit feedback on interim deliverables
Manage project escalations
Manage engagement financials - revenue and profitability
Provide subject matter expertise on a specific area within the domain/technology/service
Exhibit high level of skills in data aggregation and analysis leading to development of value proposition in solution development
Experience
6 to 9 years of management and technology consulting experience
$36k-50k yearly est. 60d+ ago
Seasonal, Operations Technical Specialist
H&R Block, Inc. 4.4
Technical support specialist job in Amarillo, TX
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations TechnicalSpecialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
As a seasonal Operations TechnicalSpecialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
$58k-78k yearly est. Auto-Apply 60d+ ago
IT Technician
Frank Phillips College 3.4
Technical support specialist job in Borger, TX
Frank Phillips College is seeking a skilled and reliable Computer Technician to provide end-user support across multiple campuses. The ideal candidate will have a strong troubleshooting mindset, experience in educational environments, and the ability to work effectively with college students, faculty, and staff. This role requires travel to other campuses as needed.
QUALIFICATIONS:
* High School Diploma or GED.
* Physical Ability: Must be able to lift and carry up to 20 lbs, as well as bend, climb, and perform other physical tasks as needed.
* Strong troubleshooting and problem-solving mentality.
* Demonstrated willingness and ability to learn new technologies and processes.
* Hands-on experience in assembling, installing, configuring, and troubleshooting hardware/software.
* Strong communication, customer service, multitasking, and problem-solving abilities.
* Willingness to travel up to 10% of the time
* 1-2 years of experience working in an educational environment (e.g., K-12 or higher education).
* 2-3 years of experience providing end-user technicalsupport.
* CompTIAA+ preferred.
BENEFITS:
Full-time positions offer excellent FPC benefits.
SALARY:
Salary is commensurate with experience and education.
All applicants are subject to a background check.
$29k-36k yearly est. 60d+ ago
Level II Technical Support
Ama Techtel 3.4
Technical support specialist job in Amarillo, TX
ASK US ABOUT OUR HIRING BONUS!
AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our TechnicalSupport department as a Level II TechnicalSupport Representative.
The TechnicalSupport division provides inbound phone support for AMA TechTel's diverse line of communication products, monitors critical network functions, and performs repairs and upgrades on computer hardware and software.
As a Level II TechnicalSupport Representative, you will be responsible for monitoring the following products 24 hours a day:
Wireless/VOIP
Hosted Phone System
Fiber
POTS
DSL
You'll also be responsible for reporting any network issues to management within the timeline allotted by company procedures 24 hours a day and escalating as necessary, along with the following:
- Handling calls from residential and commercial customers to resolve any technical issues on all products provided.
- Making follow up courtesy calls once the reported trouble is resolved to ensure customer satisfaction.
- Reporting troubles with our partnered service providers after hours and on weekends.
- Having a thorough understanding of all products offered.
- Diagnosing/repairing customer's personal computers that have been brought in for billable labor.
- Learning and understanding the functions of other departments to be able to execute them after hours.
- Monitoring ACD queues and managing talk times to ensure hold times are minimal.
- Communicating with customers and resolving any issues reported via the support email account.
Provisioning / de-provisioning the following services:
Wireless/VOIP
DSL
Email
Dial-up
Hot Spot Users
- Handling account suspends and restores.
- Maintaining monitoring software and making sure all data contained therein is correct and up to date.
- Reports monthly on wireless network capacity. Provide exceptional technicalsupport for all commercial calls to ensure our level of customer service remains unmatched by our competitors.
- Submitting tickets to be worked by our field services and managed services departments.
- All other duties as assigned.
Qualifications
Must have a minimum of a high school diploma, Associates Degree in CIS preferred
Comp Tia A+ certification is preferred
Experience with computer repair, software/hardware preferred
Experience with Microsoft OS
Experience in troubleshooting Outlook and other email applications, including mobile email applications
2 years related IT/Help Desk experience preferred
Must demonstrate computer knowledge with the ability to learn new software
General understanding of Webhosting preferred
Experience with ESI or Shoretel VoIP phones is a plus
Experience in Metaswitch or CSX is a plus
Telecommunications experience is a plus
Skills
Ability to thrive in a fast-paced environment and respond accordingly to high-priority situations is essential
Must work well with others, as part of a team as well as individually
Must possess and demonstrate excellent communication skills
Must demonstrate excellent organizational skills
Must be enthusiastic and self-motivated
Proven customer support professional with at least three years of call center experience preferred
Ability to speak Spanish preferred
Benefits
We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.
$33k-46k yearly est. 60d+ ago
Site Technician
Peregrine Team 4.4
Technical support specialist job in Claude, TX
Peregrine Team is hiring Site Technicians in Claude, TX. This is a full-time, contract-to-hire opportunity offering full benefits and competitive pay.
As a Site Technician, you'll play a key role in supporting specialized cleaning projects within data center and electrical construction environments. This role involves detailed cleaning of equipment and units prior to power activation and requires strong attention to detail.
$19/hour
Key Responsibilities:
Clean and detail electrical cabinets, switchgear units, and associated components prior to power activation
Remove debris such as wire shavings, dust, fingerprints, and residue from copper and internal components
Vacuum and wipe subfloors and surrounding work areas
Clean outside surfaces of cabinets and equipment
Floor surface vacuuming and mopping (vinyl and HPL floors)
Dust furniture, walls, machines, and hardware as needed
Clean windows, glass allotments, and mirrors using appropriate cleaning solutions
Work in construction or technical environments while following safety protocols
Required Qualifications:
High School Diploma or equivalent
Ability to read, write, and speak English proficiently
Willingness to submit to a criminal background check
Willingness to submit to substance screening
Must have reliable transportation
Comfortable with confined spaces (limited work at heights)
Valid government-issued ID
Preferred Qualifications:
Bilingual
Knowledge of data centers, electrical systems, or construction sites
Experience as a Cleaner or Janitor in industrial or technical settings
OSHA 10 Certification
Email your resume to [email protected] ASAP or apply here for consideration.
$19 hourly Auto-Apply 7d ago
Intern - Pipeline Technician (Skellytown, TX)
BHE
Technical support specialist job in Skellytown, TX
The purpose of our internship is for the development of technical or vocational college students pursuing an associate degree in applied science in a technical discipline.
A Pipeline Technician Intern will be exposed to a variety of pipeline and compressor station operations, pipeline maintenance and other project activities that will provide an opportunity to apply knowledge and skills learned in college and demonstrate abilities in the workplace.
This is a temporary, nonexempt position.
Student currently enrolled in a technical or associate of applied science degree program from an accredited college.
Areas of study include:
Aviation Maintenance Tech
Diesel Tech
Diesel Mechanics
Natural Gas Technology
Natural Gas Transmission
Natural Gas Measurement
Gas Industrial Mechanics
Natural gas Compression Technology
Electro-mechanical System Technology, Electronic System Technology, Electrical System Technology, Automated Systems Engineering, Instrument & Control Technology or Industrial Automation Technology
Corrosion Technology
Additional responsibilities include:
Proficiency with personal computer and various software (Excel, Word, PowerPoint, Access, etc)
Effective oral and written communication skills
Effective analytical and problem-solving skills
Support the company's employee policies and procedures, including workplace safety
Ability to read and understand pipeline maps and alignment sheets
Mechanical aptitude
Ability to work safely independently
Ability to work outdoors in all types of climate conditions
Ability to work in close quarters, work while kneeling, squatting, sitting, climbing and standing; ability to climb up and down ladders, stairs, platforms
Employees must be able to perform the essential functions of the position with or without an accommodation.
We celebrate diversity, equity and inclusion, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.
Under the direction of the operations manager or team leader, support the team with daily operations, maintenance tasks, project activities or administrative duties to learn to fundamentals of the pipeline industry.
Technical Skill Areas include:
Controls
Measurement
Corrosion
Mechanical
Liquified Natural Gas
Underground Storage Operations
Compressor Station Operations
Pipeline Maintenance
Equipment Operations
Environmental Standards
$31k-47k yearly est. Auto-Apply 16d ago
Intern - Pipeline Technician (Skellytown, TX)
Description This
Technical support specialist job in Skellytown, TX
The purpose of our internship is for the development of technical or vocational college students pursuing an associate degree in applied science in a technical discipline.
A Pipeline Technician Intern will be exposed to a variety of pipeline and compressor station operations, pipeline maintenance and other project activities that will provide an opportunity to apply knowledge and skills learned in college and demonstrate abilities in the workplace.
This is a temporary, nonexempt position.
Student currently enrolled in a technical or associate of applied science degree program from an accredited college.
Areas of study include:
Aviation Maintenance Tech
Diesel Tech
Diesel Mechanics
Natural Gas Technology
Natural Gas Transmission
Natural Gas Measurement
Gas Industrial Mechanics
Natural gas Compression Technology
Electro-mechanical System Technology, Electronic System Technology, Electrical System Technology, Automated Systems Engineering, Instrument & Control Technology or Industrial Automation Technology
Corrosion Technology
Additional responsibilities include:
Proficiency with personal computer and various software (Excel, Word, PowerPoint, Access, etc)
Effective oral and written communication skills
Effective analytical and problem-solving skills
Support the company's employee policies and procedures, including workplace safety
Ability to read and understand pipeline maps and alignment sheets
Mechanical aptitude
Ability to work safely independently
Ability to work outdoors in all types of climate conditions
Ability to work in close quarters, work while kneeling, squatting, sitting, climbing and standing; ability to climb up and down ladders, stairs, platforms
Employees must be able to perform the essential functions of the position with or without an accommodation.
We celebrate diversity, equity and inclusion, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.
Under the direction of the operations manager or team leader, support the team with daily operations, maintenance tasks, project activities or administrative duties to learn to fundamentals of the pipeline industry.
Technical Skill Areas include:
Controls
Measurement
Corrosion
Mechanical
Liquified Natural Gas
Underground Storage Operations
Compressor Station Operations
Pipeline Maintenance
Equipment Operations
Environmental Standards
$31k-47k yearly est. Auto-Apply 16d ago
Network and Systems Administrator
The People's Federal Credit Union 3.7
Technical support specialist job in Amarillo, TX
Job DescriptionSalary:
ROLE
At The Peoples Federal Credit Union, we are committed to embodying our core values of INTEGRITY, QUALITY, RESPECT, SOLUTIONS-FOCUSED, and TEAMWORK. Our mission is to be our members primary financial institution by providing quality, competitive services in an atmosphere of trust and superior member satisfaction.
As a member of our team, the Network and Systems Administrator assist TPFCU in living out its mission by delivering outstanding service to all staff, vendors, and members. By providing prompt SOLUTIONS to our employees through help desk tickets, you are enabling them to provide QUALITY service for our members. By monitoring, maintaining, and updating operating systems, networks, servers, PCs, and communication tools, you provide stability to our IT infrastructure, thus allowing employees to do great work and members access to their critical financial information.
MAJOR DUTIES AND RESPONSIBILITIES
Customer Service: Respond to help-desk tickets, provide SOLUTIONS, and close tickets promptly.
TechnicalSupport: Plan, implement, maintain, and support Firewalls, Servers, PC hardware and software products, wide area communications, database systems, network and systems security and access controls. Assure prompt response to and recovery from systems and network related production interruptions, across multiple hardware platforms, networks, and operating systems.
Network Maintenance and Monitoring: Provide primary support for the company's network and PC/LAN servers which includes planning, implementing, maintaining, and troubleshooting network and system hardware and software. Anticipate system and network security/integrity risks and assure adequate safeguards. Minimize downtime.
Compliance and Risk Management: Oversee the maintenance of hardware and software at TPFCUs disaster recovery site and provide technicalsupport for disaster recovery testing.
Training employees on new systems and software.
EXPERIENCE
2-5 years of similar or related experience, including preparatory experience. Previous data processing experience with networks, PCs, data communications, mainframe, and PC programming; technical planning; project management.
EDUCATION/CERTIFICATIONS/LICENSES
College degree in Computer Science.
Palo Alto, Cisco, Network+, A+, MSCE, Sans
$49k-62k yearly est. 5d ago
Wind Farm Technician Associate
RWE Clean Energy
Technical support specialist job in Groom, TX
**RWE Clean Energy, LLC** **To start as soon as possible, full time, permanent** As a **Wind Farm Technician** , you will support the overall operations and maintenance of one or more wind farms and all related facilities to ensure safety and maximize availability in accordance within the Operations mission. This role is responsible for safe execution of scheduled maintenance, troubleshooting and repair activities, training, and safety exercises. This job also maintains accountability and readiness of plant tools, equipment, and vehicles; provides technical guidance to the O&M team; tracks, and maintains records of service activities both scheduled and unscheduled through the digital maintenance management system; and helps maintain the work ethic and culture of the plant O&M team.
**Role Responsibilities** :
+ Ensure that all operations and maintenance activities are performed in a safe manner consistent with policies and procedures established for the wind farm site
+ Assist in conducting acceptance and performance tests on systems and equipment following planned maintenance or outages
+ Perform safety and other wind farm related tasks when assigned and fill in as back up to personnel at other RWE sites when necessary
+ Assist with turbine maintenance including services, major component work and replacement, and troubleshooting
+ Assist with Balance of Plant procedures as needed, including substation and collection system maintenance
+ Adherence to the company's values and behaviors
**Job Requirements and Experiences** :
+ High School Diploma or equivalent required
+ Associate's degree in sciences or a related field from an accredited school preferred
+ Alternatively, 2-year or 4-year college degree from an accredited school (other than correspondence or on-line) in a technical science like engineering, physics, power, or closely similar
+ Current journeyman or master electrician license preferred
+ Minimum 2 years of work experience in operations and/or maintenance in power generation, transmission and/or distribution
+ Vestas V120 experience preferred
+ Unrestricted driver license in good standing
+ Willing to relocate to within 1 hour drive of site
+ Ability to troubleshoot and repair electromechanical systems with solid foundation in theory of operation is required
+ Read, interpret, and follow electrical, mechanical, & hydraulic circuit drawings
+ Identify energy isolation points and implement LOTO for protection
+ Thorough knowledge of electromechanical relay, hydraulic accumulator, linear transducer, and electrical motor
+ Familiarity with power electronics, motor drives, AC/DC converters
+ Knowledge of computer network communication protocol and theory of operation is desired
+ Ability to understand and communicate root causes required
+ Good communication skills and must value being part of a team
+ Safety- Promote safety for all at all times
+ Initiative - Able to work with minimum supervision and make decisions for all issues related to his/her discipline(s) with limited and/or available information
**Physical Requirements:**
+ This position is an office-based role with some travel and visits to other RWECE office and field locations
+ Must be able to sit, walk, or stand for long durations of time
**Benefits offered:** Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary.
**Apply with just a few clicks:** ad code **91286.** Any questions? Contact HR **:** **rwece_********************
We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Through its subsidiary RWE Clean Energy, RWE is the third largest renewable energy company in the United States, with a presence in most U.S. states from coast to coast. RWE's team of about 2,000 employees in the U.S. stands ready to help meet the nation's growing energy needs. With its homegrown and fastest-to-market product, RWE supports the goal of American Energy dominance and independence. To that end, RWE Clean Energy is committed to increasing its already strong asset base of over 10 gigawatts of operating wind, solar and battery projects, focusing on providing high-quality jobs. RWE invests in local and rural communities while strengthening domestic manufacturing supporting the renaissance of American industry. This is complemented by RWE's energy trading business. RWE is also a major offtaker of American liquified natural gas (LNG).
As an energy company with a successful history spanning more than 125 years, RWE has an extensive knowledge of the energy markets and an excellent expertise in all major power generation and storage technologies, from nuclear, coal and gas to hydro, batteries, wind and solar.
$40k-71k yearly est. Easy Apply 35d ago
Wind Farm Technician Associate
RWE
Technical support specialist job in Groom, TX
RWE Clean Energy, LLC To start as soon as possible, full time, permanent As a Wind Farm Technician, you will support the overall operations and maintenance of one or more wind farms and all related facilities to ensure safety and maximize availability in accordance within the Operations mission. This role is responsible for safe execution of scheduled maintenance, troubleshooting and repair activities, training, and safety exercises. This job also maintains accountability and readiness of plant tools, equipment, and vehicles; provides technical guidance to the O&M team; tracks, and maintains records of service activities both scheduled and unscheduled through the digital maintenance management system; and helps maintain the work ethic and culture of the plant O&M team.
Role Responsibilities:
* Ensure that all operations and maintenance activities are performed in a safe manner consistent with policies and procedures established for the wind farm site
* Assist in conducting acceptance and performance tests on systems and equipment following planned maintenance or outages
* Perform safety and other wind farm related tasks when assigned and fill in as back up to personnel at other RWE sites when necessary
* Assist with turbine maintenance including services, major component work and replacement, and troubleshooting
* Assist with Balance of Plant procedures as needed, including substation and collection system maintenance
* Adherence to the company's values and behaviors
Job Requirements and Experiences:
* High School Diploma or equivalent required
* Associate's degree in sciences or a related field from an accredited school preferred
* Alternatively, 2-year or 4-year college degree from an accredited school (other than correspondence or on-line) in a technical science like engineering, physics, power, or closely similar
* Current journeyman or master electrician license preferred
* Minimum 2 years of work experience in operations and/or maintenance in power generation, transmission and/or distribution
* Vestas V120 experience preferred
* Unrestricted driver license in good standing
* Willing to relocate to within 1 hour drive of site
* Ability to troubleshoot and repair electromechanical systems with solid foundation in theory of operation is required
* Read, interpret, and follow electrical, mechanical, & hydraulic circuit drawings
* Identify energy isolation points and implement LOTO for protection
* Thorough knowledge of electromechanical relay, hydraulic accumulator, linear transducer, and electrical motor
* Familiarity with power electronics, motor drives, AC/DC converters
* Knowledge of computer network communication protocol and theory of operation is desired
* Ability to understand and communicate root causes required
* Good communication skills and must value being part of a team
* Safety- Promote safety for all at all times
* Initiative - Able to work with minimum supervision and make decisions for all issues related to his/her discipline(s) with limited and/or available information
Physical Requirements:
* This position is an office-based role with some travel and visits to other RWECE office and field locations
* Must be able to sit, walk, or stand for long durations of time
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary.
Apply with just a few clicks: ad code 91286. Any questions? Contact HR: rwece_******************
We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Through its subsidiary RWE Clean Energy, RWE is the third largest renewable energy company in the United States, with a presence in most U.S. states from coast to coast. RWE's team of about 2,000 employees in the U.S. stands ready to help meet the nation's growing energy needs. With its homegrown and fastest-to-market product, RWE supports the goal of American Energy dominance and independence. To that end, RWE Clean Energy is committed to increasing its already strong asset base of over 10 gigawatts of operating wind, solar and battery projects, focusing on providing high-quality jobs. RWE invests in local and rural communities while strengthening domestic manufacturing supporting the renaissance of American industry. This is complemented by RWE's energy trading business. RWE is also a major offtaker of American liquified natural gas (LNG).
As an energy company with a successful history spanning more than 125 years, RWE has an extensive knowledge of the energy markets and an excellent expertise in all major power generation and storage technologies, from nuclear, coal and gas to hydro, batteries, wind and solar.
Yes
Nearest Major Market: Amarillo
Job Segment: Gas, Gas Technician, Nuclear Engineering, Environmental Engineering, Electrical, Energy, Engineering
$40k-71k yearly est. Easy Apply 35d ago
IT Technical Support Analyst
Cal Farley's Boys Ranch 3.8
Technical support specialist job in Amarillo, TX
Cal Farley's is a general residential childcare operation that has been providing nurturing homes, education and other opportunities for disadvantaged children since 1939; nestled in the rolling hills outside of Amarillo, TX., Cal Farley's Boys Ranch is a residential community open to at-risk children ages 5 to 18. While, at first glance, the campus might appear much like any other Texas Panhandle town, it is much more. Boys Ranch is an entire community built to surround children from across the nation with nurturing support and structure.
Job Description
Responsible for providing accurate and creative solutions to end user software and hardware problems on a Microsoft Windows Server network with various desktop operating systems that include Microsoft Windows and Apple Macs. Provides technical assistance to personnel in the setup and operation of all I.T. equipment and approved applications.
Qualifications
Associate Degree in CIS with a focus in computer troubleshooting is preferred. A minimum of 2 years helpdesk experience is required if substituted for a degree.
Microsoft certification on desktop operating systems is required or be able to obtain within 6 months of employment.
Must be proficient in computer setup and configuration on a Windows Server network.
Intermediate understanding of TCP/IP, DNS, DHCP and Active Directory.
Intermediate understanding of Windows/Mac hardware including printers, scanner, hard drives, chipsets, drivers, network cards and video technology.
Proficiency with configuration and troubleshooting in Microsoft Windows and Office products is required.
Must be proficient in general office equipment operation.
Must possess exceptional time management and detail-orientation skills.
Must be at least 21 years of age.
Must possess a valid Texas driver's license.
Must be available for travel as needed.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$35k-43k yearly est. 60d+ ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in Amarillo, TX?
The average technical support specialist in Amarillo, TX earns between $29,000 and $75,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in Amarillo, TX
$47,000
What are the biggest employers of Technical Support Specialists in Amarillo, TX?
The biggest employers of Technical Support Specialists in Amarillo, TX are: