Technical support specialist jobs in Appleton, WI

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Full-time Description General Beverage Sales is looking for someone who is passionate about IT. Someone who cannot pass up a challenge and loves to learn. This position requires providing technical assistance and support to end-users, ensuring the smooth operation of hardware, software, and network systems. They troubleshoot and resolve IT issues in a timely manner, while providing excellent customer service. This position possesses strong problem-solving skills, a customer-centric approach, and a solid understanding of IT systems and infrastructure. GB offers an amazing benefits package to include Health, Dental, Vision, and Life Ins. We also offer 401K with company match and profit sharing, along with a too good to believe vacation/sick time package. Apply now, we cannot wait to talk with you! Requirements · Bachelor's degree or associate degree in Computer Science, Information Technology, or a related field or equivalent industry experience. · Up to two (2) years providing technical assistance and troubleshooting support. · Strong knowledge of hardware, software, and network systems, including Windows and iOS operating systems. · Proficient in diagnosing and resolving common IT issues, such as software errors, network connectivity problems, and hardware failures. · Excellent problem-solving and analytical skills, with the ability to troubleshoot complex IT issues and propose effective solutions. · Strong customer service and communication skills, with the ability to explain technical concepts to non-technical users. · Familiarity with IT service management (ITSM) tools and ticketing systems. · Industry certifications such as CompTIA (A+, Network+, Security+), Microsoft, Jamf Certifications or similar are a plus. · Ability to accept responsibility and account for their actions. · Must possess a valid driver's license. · Ability to pass pre-employment drug screen. Salary Description $40,000 to $50,000

The IT Support Specialist Il provides superior day-to-day hands-on support to the organization's end user laptops, desktops, peripherals, software applications, mobile devices, printers, and other tools that the end-users are provided. This position interfaces directly with internal customers and business units, provisioning solutions and troubleshooting user issues to resolution. This role provides 1-to-1 end user support and training. Additionally, this role serves as on-call support in a rotational basis for the entire enterprise. Typically, this role works onsite at an HBS client, full time. Roles and Responsibilities/ Essential Functions: Provide First and Second tier support of PC hardware & software, desk phones, printers, mobile devices, and other computer related equipment. Responsible for ticketing system entry and ticket maintenance/documentation; includes updating and maintaining Inventory records. Track, route, and redirect problems to correct resources. Identify PC hardware warranty repair and resolve as required. Provide timely and relevant updates to end users. Maintains currency of knowledge with respect to technology, equipment, industry trends, regulations, standards and/or systems. Participate in the on-call support rotation. Requirements Competencies: Customer Oriented: A desire to serve both external and internal clients by focusing effort on meeting the client's needs, understanding their concerns, and seeking to build trust. Communication: The ability to promote understanding through exceptional written, oral, interpersonal, and presentation skills. Analytical Skills: The ability of the individual to gather raw data and to process that data into a meaningful form. Problem Solving: The ability of the individual to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems. Adaptability: The extent to which an individual can fit into a changing working environment. Initiative: The ability of the individual to act and take steps to solve or settle an issue. Motivation: The ability of the individual to inspire and encourage others to reach a goal. Autonomy: The ability of the individual to complete assigned tasks with little oversight. Relationship Building: The ability of the individual to establish and maintain a good rapport and cooperative relationship with customers and co-workers. Required Experience: 1-3 years experience troubleshooting windows PC's In depth knowledge of Window desktop operating systems Preferred Experience: 1-3 years' experience working in a customer facing IT service role. Basic Knowledge of Microsoft Windows Desktop Operating System. Basic Knowledge of Microsoft Windows Desktop Operating Systems and roles. Basic Knowledge of Network printing, Antivirus software packages, core server administration within Microsoft Windows Server, Mac OS, Mobile operating systems (apple iOS and Android) Required Skills, Education and/ or Certifications: High School Diploma CompTIA A+ or similar certifications Preferred Skills, Education and/ or Certifications: Basic knowledge of Cisco, HP, and Palo Alto networking infrastructure, ConnectWise Manage and ConnectWise Automate, VMware vSphere, LogicMonitor, and Veem Backup. One or more of the following certifications: Network +, Server+, Microsoft Azure, Microsoft O365, Cisco Certification Technician (CCT), MD-102 Endpoint Administrator Equal Opportunity Employer - Including Disabled and Veterans #HBS

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Go Fast Manufacturing in New London, WI is looking for one technical support specialist to join our team. We are located on N3752 Drier Rd. Our ideal candidate is self-driven, ambitious, and hard-working. Technical Support Specialist Full time Go Fast MFG, LLC is committed to quality and unparalleled customer service in all aspects of our business. As part of the team, we hope you will discover that the pursuit of excellence is a rewarding aspect of your career here. Go Fast MFG, LLC we design, fabricate, and build equipment to support the sawmill industry. Job Summary: Responsible for providing excellent customer service on diagnosing, troubleshoots and repairs on Go Fast equipment as well as parts sales. Candidate must be a self-starter, team player and possess the ability to make independent decisions and follow through to completion. As the company grows, so will the role of this position. Experience or education in a related field is preferred, but Go Fast Manufacturing is open to training the right individual for this position. Qualifications: Computer skills utilizing Microsoft Office suite and Internet programs Must possess excellent communication skills (written, verbal, and presentation) Must be detailed-orientated, organized, and able to multitask on various projects Must be self-motivated and demonstrate the ability to work autonomously Job Duties: Troubleshoot the root cause by of technical issues on various product equipment and identify the necessary actions to resolve issues. Create orders for customer's parts and coordinate with shipping department for delivery. Maintain a professional working relationship with customers and departments necessary to support the customer through continuous communication. Participate in New Product Development (NPD) teams as a service representative. Communicate all service-related documentation such as service field bulletins, information notices, and product updates to internal and external customers and other technical support team members. Check in all parts being returned for warranty credit. Review, reject or release warranty claims for parts being returned for warranty credit. Assist with creating/maintaining documents as needed: service sheets, operation manuals, assembly instructions. Benefits: · Medical · Dental · Vision · Paid sick leave · Paid Holidays · 401K · Short term disability · Accident · Work boot program · Tuition program We are looking forward to receiving your application. Thank you.

Are you interested in leading end-to-end IT engineering and operational technology (OT) for a manufacturing site or distribution center that produces iconic brands used worldwide? Procter & Gamble is seeking interns who are passionate about ensuring that all critical IT/OT applications and plant infrastructure run efficiently, with proper resilience to maintain compliance and security. In this role, you will be encouraged to drive continuous improvement while building your supply chain experience and gaining deep mastery in IT operations. As a Site IT Operations Intern, you will be a change agent at the site, ensuring that new technologies support an always-on, secure, and compliant workforce operating 24x7. We ask that candidates be open to working anywhere in the USA, as this role will be conducted at one of our plant locations. The specific location will be determined upon the offer stage. Example Responsibilities by Type: Digital Operations Manager: Lead the deployment and operational readiness of digital technology while ensuring compliance with company standards. Define and implement new technologies and processes that enhance operational efficiency and can be scaled to other sites. Apply ITIL, project management, and leadership skills to align plans, solve problems, and deliver results across different teams. Site Cyber Security Leader: Develop and implement security solutions to protect IT and OT environments, ensuring compliance with cybersecurity standards. Monitor and manage security incidents, performing risk assessments and audits to maintain a secure operational environment. Collaborate with cross-functional teams to promote a culture of security awareness and compliance within the organization. Job Qualifications You must be available during the Summer of 2026 between Mid/ Late May through early August Pursuing a Bachelor's or Master's degree in Business, Management Information Systems, Computer/Systems/Industrial/Electrical Engineering, Computer Science, Business Analytics, Data Science, Operations Research, Statistics, or a related field. Manufacturing IT Exposure: Familiarity with manufacturing technology and systems operations. IT Operations Knowledge: Understanding of incident management, organizational change, and problem management processes. IT Infrastructure Fundamentals: Foundational knowledge of network operations or application management. IT Security Awareness: Understanding of cybersecurity standards and the ability to support P&G's cybersecurity initiatives to protect information security. Leadership Skills: Strong leadership abilities and the capacity to thrive in a fast-paced, startup-like environment. Collaboration and Communication: An open-minded individual who is a fast learner with excellent verbal and written communication skills, capable of working closely with cross-functional teams. Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process. We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ's, please click HERE. Procter & Gamble participates in e-verify as required by law. Qualified individuals will not be disadvantaged based on being unemployed. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Job Schedule Full time Job Number R000137033 Job Segmentation Internships Starting Pay / Salary Range $29.00 - $50.00 / hour

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $40-$45/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $40-$45 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

SUMMARY The Level I Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user help requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as requiring that the individual give in-person, hands-on help at the desktop level. Responsibilities Strategy & Planning Alert management to emerging trends in incidents. Acquisition & Deployment Deploy pre-packaged software using distribution tools and processes as requested by end users. Operational Management Provide first contact support of incoming requests to the service desk via telephone, web portal, email, and chat to ensure courteous, timely, and effective resolution of end-user issues. Build rapport and elicit problem details from service desk customers. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Escalate incidents with accurate documentation to suitable technician, when required. Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution. Use remote tools and diagnostic utilities to aid in troubleshooting. Research solutions through internal and external knowledgebase as needed. Identify and learn appropriate software and hardware used and supported by the organization. Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined. Install antivirus software and ensure virus definitions are up to date. Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. Test fixes to ensure an incident has been adequately resolved. Develop help sheets and FAQ lists for end users. Contribute to technician knowledgebase as needed Reinforce SLAs to manage end-user expectations. Provide suggestions for continual improvement. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Formal Education & Certification Associates Degree or near completion of degree and/or 2 years equivalent work experience. Knowledge & Experience Knowledge of basic computer hardware, including desktop or laptop workstation setups, component replacement such as hard drives, video cards, power supplies or memory. Experience with desktop operating systems, including Windows 7 and Windows 10. Extensive application support experience with Microsoft Office. Working knowledge of a range of diagnostic utilities, including Process Explorer and Microsoft Sysinternals. Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills. Strong documentation skills. Fluent English language. Personal Attributes Ability to conduct research into a wide range of computing issues as required. Ability to absorb and retain information quickly. Ability to present ideas in user-friendly language. Highly self-motivated and directed. Keen attention to detail. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Exceptional customer service orientation. Experience working in a team-oriented, collaborative environment. Work Conditions Part time or Internship with full time potential Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components. Lifting and transporting of moderately heavy objects, such as computers and peripherals. Some travel required to our various WI facilities outside Mayville, including Beaver Dam, Wautoma and Neillsville, with the possibility of travelling to out of state facilities.

The Technical Services Coordinator oversees and coordinates the biomedical and field service technicians assigned to a designated location, ensuring that medical equipment at the office and customer locations is timely and cost-effectively inspected, repaired and maintained. The Technical Services Coordinator ensures that accurate and detailed equipment records are kept, assists in growing technical services revenue and supports key daily office functions. The Technical Service Coordinator who works at a district office location also assists in managing the supply inventory and ensuring the accuracy and timeliness of customer billing functions. Knowledge and Physical Requirements * Associate's degree in an Applied Science (electronics or biomedical equipment technology preferred) or equivalent military training required; Bachelor's degree preferred. * At least 1 year of technical experience. * Knowledge of the healthcare industry, including an understanding of hospital operations, alternate care providers and medical equipment manufacturers. * Medical equipment preventive maintenance, repair and handling experience. Able to read and understand technical manuals and electric/pneumatic schematics. * Demonstrated competency to perform operational verification procedures, preventive maintenance and repair service on various equipment. * Proficient in the use of test equipment. * Proficient computer skills, including Microsoft Office programs (Word, Excel, PowerPoint). * Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required. * Valid driver's license. * Able to lift and/or push 75 pounds. Behavioral Skills (How the jobholders must conduct themselves with other people.) * Possesses quality orientation with a "get it right the first time" attitude. * Complies with patient privacy laws in all matters. * Effectively builds credibility and trust with customer administration, clinicians and staff. * Maintains and projects confidence, enthusiasm and a professional image. * Flexible, coachable. * Demonstrates strong communication and presentation skills (listening, writing and speaking). * Demonstrates team orientation and shows respect for others. * Proactive and self-directed. * Operates with a proactive approach towards safety, health and quality in compliance with all company, governmental and customer policies and regulations. * Organized; prioritizes to meet deadlines. * Customer-focused; willing to go above and beyond. Practical Skills (Tasks that the job holder must be able to do and demonstrate.) * Participates and partners with key staff members to promote revenue growth, cost containment and expansion of services with existing and potential customers. * Understands and uses effective conflict resolution skills, e.g., identifies and resolves customer, employee and service concerns, discrepancies and disagreements. * Knowledgeable about business information and its inventory and billing systems. * Maintains compliance with International Organization for Standardization (ISO) regulations, if applicable. * Manages requisitions, parts and supply inventory and purchase orders. * Completes required documentation, reports and updates to support business. * Possesses knowledge of, and can articulate, policies and procedures. * Ensures accurate documentation is completed in a timely manner to meet regulatory compliance needs. * Provides focus and helps establish priorities for technical team. * Ensures equipment incidents, recalls, upgrades and modifications are completed in compliance with directives and documented accordingly. * Coordinates and trains technical services technicians. Provides cross and lateral training, emphasizing continuous improvement and teamwork, and provides on-going feedback with focused action steps for areas of improvement. * Holds self and other technical services technicians accountable for completion of assignments. * Maintains performance expectations to support operational budget. * Proactively manages continuous improvement opportunities and initiatives. * Performs other assigned duties. It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination. Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs. Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law. If you require assistance with your application, please contact ****************************. Primary Job Location: Green Bay District Additional Locations (if applicable): Job Title: Technical Services Coordinator Company: Agiliti Location City: De Pere Location State: Wisconsin

Our team is in search of a motivated and detail-oriented IT Data and Analytics Intern to join the ITW Welding Data and Analytics team. In this role you will get to partner with our data engineers and Power BI system administrator to gain hands on experience supporting our data environment. You will also complete a project that you will get to present to leaders from all areas of the organization at our annual Intern Expo. The ideal candidate will be local to the Appleton WI area with and able to work in our Appleton IT facility. **Key Responsibilities** + Support efforts to improve data quality and data delivery within our data environment. + Develop dashboards and reports to support business decision-making. + Support data governance projects and documentation. + Support ongoing data projects and process improvement initiatives. **Qualifications** + You are preparing to enter your Junior or Senior year pursuing a Bachelor's degree in Data Analytics, Data Science, Information Technology, Business, Computer Science, or a related field. + Strong analytical and problem-solving skills. + Proficiency in Microsoft Excel; familiarity with Word and Outlook. + Some experience with data presentation tools such as Power BI or Tableau. + Familiarity with SQL or Python is a bonus. + Excellent communication and organizational skills. **Company Description** Comprised of a market-leading portfolio of best-in-class brands, the businesses of ITW Welding work together to provide premium performance delivered through a breadth of solutions encompassing welding, cutting, consumables, and accessories. ITW Welding North America represents Miller Electric Welding Equipment, Safety & Accessories, Hobart Filler Metals, and Bernard / Tregaskiss MIG Guns. Miller Electric Mfg. LLC, is headquartered in Appleton, Wisconsin, and wholly owned by Illinois Tool Works (******************** (NYSE: ITW). The company maintains its industry leadership by setting the standard for reliability, quality and responsiveness. Our tagline, "The Power of Blue ," is inspired by the blue color of Miller equipment. The company began with an innovation that responded to customer needs, growing from a one-man operation in 1929, to the world's largest manufacturer of arc welding products. Miller keeps the tradition alive by focusing on its top priority: people. **Additional Information** ITW Welding is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status, age, or any other characteristic protected by law. _ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._ _As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._ _All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._

Outlook Group is currently looking for a Desktop System Administrator to join our IT team. Outlook Group is an innovative manufacturer of labels, folding cartons, flexible packaging and contract packaging in Neenah, WI. We deliver time to our customers with consistent, high quality packaging products and services that make it easy to do business with us and give our customers time back in their day. **This position will be located onsite at our facility in Neenah, WI** Responsibilities: Manage the acquisition, setup, deployment and support for desktop and work center hardware (computers, laptops, printers) for all employees. Consult with users to determine hardware and software functional specifications. Coordinate, purchase and install desktop software (operating systems, Microsoft Office, custom applications and business support software). Maintain system inventory of desktop hardware assets. Provide help desk support in the following areas: desktop hardware, software, basic network connectivity and phones (including user orientation and training as needed). Troubleshoot and resolve problems with existing technology solutions in a timely fashion. Collaborate with business personnel and information technology team members. Maintain Active Directory, Exchange and Microsoft 365. Leverage Endpoint Central to keep servers and workstations current with critical monthly system patches/updates. Monitor system performance and availability using available tools to ensure best uptime availability. Manage vendor relations, working together on hardware and software purchases and issues that affect systems and/or availability. Partner with network administrator to maintain a secure network (antivirus, phishing tests, cybersecurity training, user awareness). Leverage, maintain and author technical documentation. Additional responsibilities may include: Partner with network administrator to service and maintain network, storage and system backups. Provide support for Outlook Group software (custom applications, SharePoint, ERP). Conduct research into current and emerging technologies to solve business needs. Qualifications: Bachelor's or associate's degree (in related field) preferred Minimum 3 years desktop support experience (ideally in manufacturing) Experience with Windows desktop and server software Experience with Exchange Hybrid, Active Directory, Microsoft 365 and VMWare Experience providing user support for Microsoft Office 365 Apps and other software products Ability to independently perform installation, configuration and system maintenance Driven to proactively problem solve windows desktop hardware and software issues Service oriented and effectively communicates with internal business customers What we offer you: Medical, Dental, Vision, Life and Disability Insurance 401K with company match PTO Education reimbursement Career development If this sounds like the opportunity you've been looking for, apply today!

OBJECTIVE: Responsible for providing advanced technical support and management of Microsoft-based desktop and server environments, network infrastructure, disaster recovery systems, and cybersecurity initiatives. Oversee cybersecurity and compliance programs to safeguard organizational data, meet regulatory requirements, and mitigate risk. This role ensures stability, integrity, and efficient operation of the IT infrastructure and supports all users across the organization. Ensure alignment with business objectives and cost-efficiency through proactive planning and lifecycle management. CORE RESPONSIBILITIES: * Manage IT network architecture, server environments, endpoint devices, and cloud services. * Manage disaster recovery IT elements as part of the overall company DR plan. * Manage Cybersecurity initiatives and capabilities including user authorization and access, threat detection and mitigation, email phishing campaigns, and penetration testing. * Manage installation, user access, and licensing of software for individual workstations and servers. * Communicate effectively with team members, Customers, and vendors. * Performs other duties as assigned. POSITION RESULTS DESCRIPTION * Group CNPS - > 70 * No Open Service tickets older than 15 days. * Maintain or gain Certifications necessary to maintain desired partner level. SUPERVISORY RESPONSIBILITIES None MINIMUM QUALIFICATIONS: * 4+ years of IT experience; Associate degree in IT or related area preferred. * Experience with Microsoft Office 365, understanding of Hyperconverged technology, and backup/recovery. * Two relevant certifications from relevant IT tools, Microsoft, Firewalls, and/or network switches. * 2+ years of experience with LANs, WANs, and WLANs. * 2+ years of experience with network security and email security. * Must have a valid driver's license and ability to travel up to 10% of time to other CEC offices. PERSONAL ATTRIBUTES: * Demonstrates strong customer service skills. * Skill in planning, organizing, controlling, and implementing goals and objectives. * Interpersonal skills that develop and maintain trust and respect of employees and facilitate problem solving. * Ability to effectively handle stressful situations and to manage multiple tasks. * Proficiency with various computer software and office technology including MS Office Suite, (Word, Excel, Power Point, Visio, Teams). * Ability to work independently with minimum supervision. PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS: * Ability to define problems collects data, establish facts, and draws valid conclusions. * The duties of this job require the employee to effectively talk and hear English language communications. * The employee is required to stand, walk, climb, sit, and use hands and fingers. * Some lifting of objects up to 25 pounds is required. * Reaching, grasping, and carrying activities are also required. * Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and the ability to adjust focus. * Above average intellectual ability and excellent judgment are needed to deal effectively with a wide range of problem solving and troubleshooting activities. * This job is primarily located in a private office. * The noise level in the work environment is usually moderate. * Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations. "Essential duties and responsibilities" describe those functions considered to be essential to the performance of the job. All requirements may be modified to reasonably accommodate individuals with disabilities. Communications Engineering Company is an Equal Opportunity/Affirmative Action Employer. We are committed to achieving and maintaining a diverse workforce. Qualified females, minorities, veterans, and disabled individuals are encouraged to apply.

will be located at our corporate headquarters in Appleton, WI. To deliver a dynamic and well-rounded internship experience, Boldt's IT interns will dive into a variety of tech domains through an immersive rotation program! Interns will get hands-on exposure in at least three areas such as: * Helpdesk * Data/Analytics * Office 365 Trainer * Application Development * Cybersecurity * PMO What we expect from you: * Currently enrolled at an accredited college or university as a Junior or Senior in an undergraduate program. Preferred majors/concentrations in Computer Science, Business, Mathematics, or related fields. Evidence of high academic achievement with current or prior elected leadership experience preferred. Passion and desire to work in the construction industry. * Prior work experience or internship experience preferred, but not required. * Proficiency with Microsoft Office 365 and ability to work optimally with minimum supervision. * Self-starter/resourceful/tech savvy/problem solver/critical thinking * Quality of work/optimizes work processes/cultivates innovation. * Flexibility/adaptability to change/forward-thinking learner. * Productivity/time management/punctuality/dependability * Values differences/collaboration/establishes relationships/effective communicator. * A valid driver's license may be required. Individuals in this role may be subject to an annual Motor Vehicle Records check. The outcome of any MVR checks conducted may negatively impact the persons' ability to participate in any vehicle program provided by the company, including but not limited to the ability to drive a personal vehicle on behalf of The Boldt Company or rent a vehicle through for business travel purposes. * Applicants must be authorized to work in the United States without the need for employer sponsorship now or at any time in the future Physical requirements and working conditions: While performing the duties of this job, the employee is frequently required to remain in a stationary position for up to eight hours. The employee occasionally is required to move to access people or workspaces. Constantly operates a computer and other office equipment, such as a calculator, copy machine and computer printer. The ability to effectively communicate is required. The employee may occasionally move up to 15 pounds. The working conditions of this position requires the employee to work inside an office environment. The environment for which this position functions may contain scents and fragrances. May be requested to work overtime and weekends. What we can offer you: As an employee-owned organization, along with a culture built around safety and team collaboration, we offer employee benefits including 401K, wellness resources, including a health mentor, health assessments, wellness challenges and life care. You will have equal access to opportunities and resources at all levels of the company and can participate in diversity, equity, and inclusion training programs. Intern's hourly wages are based on relevant previous internship experience. The range is $21 to $25 per hour. The Boldt Company is an Equal Opportunity Employer. Disclaimer: This is intended to be a summary of the primary essential duties and responsibilities of this position. The job description is not intended to be inclusive of all duties an individual in this position might be asked to perform or all the qualifications that may be required either now or in the future. Other duties, responsibilities and activities may be assigned or changed at any time.

Company Perks As a team member of Dental Associates, you can expect excellent compensation, experience on-the-job training, continued education offerings and abundant opportunities for career growth. Medical Insurance with optional Health Savings Account through Associated Bank Dental: Diagnostic and Preventive covered at 100%, Basic and Restorative (immediate family) Vision Insurance Paid Holidays and Paid Time Off Life Insurance 401k Company paid short term disability FSA Critical Illness Hospital Indemnity Responsibilities As a key member of our IT team, the IT Support Specialist provides advanced technical support for Dental Associates' clinical operations across Wisconsin. This role offers a dynamic mix of on-site and remote support, ensuring reliable, secure, and efficient performance of all clinic-based technology systems. This includes Windows endpoints, Citrix environments, Denticon practice management software, digital imaging equipment (e.g., x-ray sensors, CBCT), printing/scanning solutions, and related peripherals. You'll serve as a frontline escalation point, working closely with providers, clinical staff, and IT leadership to keep patient care uninterrupted by technology issues. You'll also contribute to device lifecycle management, standardization efforts, and the rollout of new technologies. Provide on-site and remote Tier 1/2 technical support for clinic staff and systems. Troubleshoot and resolve issues involving desktops, laptops, thin clients, printers, scanners, VoIP phones, x-ray sensors, CBCT units, and other imaging hardware. Support clinical software environments including Denticon, XVWeb, XVCapture, and other vendor platforms. Manage Citrix session issues, Windows OS troubleshooting, and Active Directory access requests. Perform device configuration, deployment, and routine maintenance, ensuring standard images and endpoint protection are applied. Document and manage IT asset inventory for clinics and corporate systems. Partner with IT Infrastructure, Applications, and Cybersecurity teams for escalations, system rollouts, and updates. Travel regularly to remote clinic locations for hands-on support and technology deployments. Job Details Hybrid position, based out of our Appleton or Green Bay clinic Travel and support to the following clinics as needed: Green Bay, Howard, Appleton, North Appleton, Greenville & Fond du Lac Qualifications Education & Experience Associate degree in Information Technology or related field; equivalent experience also considered. 3+ years experience in Tier 1/2 support or service desk role, preferably in a healthcare setting. 3+ years supporting endpoint environments with centralized device management tools (e.g., SCCM, Intune). Technical Skills Strong troubleshooting experience with Windows 10/11 and Citrix virtual desktop environments. Familiarity with practice management systems (preferably Denticon) and dental imaging software. Knowledge of networking concepts, Active Directory, and antivirus/malware tools. Comfortable working with scanning, printing, and document management systems. Experience supporting mobile devices (iOS, Android) and collaboration tools (Teams, Outlook). Soft Skills Excellent communication and interpersonal skills. Calm under pressure with a customer-first mindset. Highly organized and capable of prioritizing in a fast-paced, multi-clinic environment. Able to maintain confidentiality and adhere to HIPAA and internal data protection standards. Additional Requirements Must hold a valid driver's license and be willing to travel between clinical locations. Occasional after-hours availability for critical incident response or system upgrades. If you're ready for an exciting, stable career with a growing company apply today! The Company At Dental Associates, we foster a culture which invites our patients into our "dental home" and provides our employees with a career, not just a job. Founded in 1974, Dental Associates is Wisconsin's largest family and dentist-owned dental group practice with over a dozen offices throughout the state. Dental Associates is a strong company with the resources to continually invest in our overall growth and talented team members. Be part of a dynamic organization that will make you proud. Get to know Dental Associates - ************************ YouTube - *********************************************** Facebook - *******************************************

Christian Family Solutions is a faith-based, religious organization committed to our mission: healing and helping people in need through the ministry of Jesus Christ. As more and more people seek help with difficult issues, we want to be the counseling resource they turn to for hope, healing, and peace. We are seeking a full-time Client Support Specialist to serve as the welcoming first point of contact for clients. This in-person position is based at our Appleton, WI clinic and follows a schedule of Monday - Thursday, 7:30am-4:30pm, and Friday, 8:00am-12:00pm. The selected candidate will be eligible for Christian Family Solutions' comprehensive benefits package, which includes health, dental, and vision insurance; short- and long-term disability; life insurance; a 401(k) plan with employer match; and paid time off (PTO). What you will be doing: You'll be the welcoming face of our organization - helping clients feel comfortable and supported from their first interaction. As a Client Support Specialist, you will manage incoming calls, direct inquiries, and provide accurate information to clients and staff. You'll coordinate appointment scheduling and maintain accurate records in our scheduling system. This person will ensure smooth daily operations by supporting clinicians with general office tasks and sharing tasks with the entire Support Team through virtual communication channels. The ideal candidate will be organized, dependable, and passionate about providing excellent customer service in a team-oriented, ministry-focused environment. Why work for Christian Family Solutions? At Christian Family Solutions, you have the opportunity to work with a well-trained and equipped team who are able to safely navigate their way through the mental health field. You will receive on-the-job training to ensure that you, too, are well-trained and equipped for this role. If you are motivated to assist clients in a comfortable, supportive, and Christ-centered atmosphere with a strong Christian Mission and Core Values, we want you to be a part of our team. Requirements High School diploma or equivalent. Bachelor's degree in a Social Services or Human Services field desired. Willingness to support the mission of Christian Family Solutions. Active member of a WELS or ELS or confessional Lutheran Church preferred. Minimum of two years' experience in a receptionist/administrative related role preferred (preferably in a Human Services, Mental Health, or Medical setting). Strong communication and interpersonal skills with the ability to act as a resource for clients, provide customer service in a courteous manner, and work effectively with diverse groups of people at various levels within the organization. Good organizational and time management skills required to complete work in a timely and efficient basis. Proficiency with Microsoft Office. Demonstrated prior experience and advanced proficiency with electronic recordkeeping software (EMR). A high degree of responsibility to maintain confidentiality in all matters of the division. Motivated to be part of our Christ-centered atmosphere with a willingness to support our strong Christian Mission and Core Values

Description Handles all incoming warranty and service requests from Independent Field Service Representatives and directly from customers. Essential Job Functions Accurately process warranty claims from Independent Field Service Representatives and directly from customers. Enters warranty claims and corrective actions into appropriate database. Works with Independent Field Service Representatives and directly with customers to research what parts are needed for each claim. Monitors and directs all incoming service emails to proper internal representative. Process and send warranty and service invoices to field service representatives and direct customers. Locates vehicle drawings, layouts, and service manuals as needed. Calls vendors to find availability and pricing of purchased parts for warranty and service repairs. Responsible for returning parts to vendors Other Duties as assigned. Requirements Minimum of two years relevant experience working in a customer service job. Associate Degree in relevant area of study desired.

This position will be based onsite in Marion, WI. As a member of the service desk team, the IT Service Specialist Lead is responsible for overseeing the daily operations of the IT service desk, ensuring efficient and effective support for end-users. This role involves managing incident and request resolution, maintaining high levels of customer satisfaction, and ensuring adherence to service level agreements (SLAs) for multi-facility manufacturer. The Service Desk Lead provides support and acts as a liaison between technical teams and users, coordinates escalations, and contributes to continuous improvement initiatives. Key responsibilities include mentoring Service Desk employees, completing tier 2 requests, and ensuring accurate tracking in ITSM system. ESSENTIAL JOB FUNCTIONS Lead and mentor service desk staff, fostering a collaborative and high-performance environment. Perform Service Desk support and utilize best practices for hardware and software problems related to Windows PCs and Macs. Troubleshoot issues for approved software packages including Teams, Office, Edge, and more. Monitor and manage ticket queues to ensure timely resolution of incidents and service requests. Develop and maintain documentation, procedures, and knowledge base articles. Analyze service desk performance metrics and implement improvements. Track IT assets in ITSM inventory Automate and develop desktop management tools and strategies Collaborate with IT teams to escalate and resolve complex technical issues. Ensure compliance with IT policies and service standards. SECONDARY JOB FUNCTIONS Assisting in performing software audits Instituting a culture of continual improvement for quality and efficiency Fostering and promoting an environment of collaboration Maintaining motivation and enthusiasm through development to drive a high-performance culture Working knowledge of Marion Body Work's product flow and manufacturing processes Performing other tasks as assigned KNOWLEDGE, SKILLS, & ABILITIES Strong customer service and communication skills. Proficiency in ITSM tools and service desk operations. Solid understanding of IT infrastructure, systems, and troubleshooting. Experience in customer service and technical support. · Ability to manage multiple priorities in a fast-paced environment. · Comfortable working from heights up to 40ft on a lift · Availability for occasional project work on Friday nights EDUCATION & EXPERIENCE · Associates degree preferred plus two (2) or more years of related enterprise service desk experience Certifications in M365, Intune, Active Directory and ITIL are a plus

Looking for a year round part-time IT Internship? Our IT Intern position provides an entry level opportunity for students studying and interested in an Information Technology career. This role provides technical skills development and real world IT experience that provides a competitive advantage preparing for a career as an IT professional. As an IT Intern with Community First Credit Union, you will: Learn and develop skills in information technology to include networking of computers, delivery, or development of applications, as well as best practices in managing technology Develop skills needed to effectively communicate with IT professionals who specialize in infrastructure, systems, and applications Assist staff in performing system maintenance functions Participate in IT Asset Lifecycle Management replacing desktop equipment monthly Assist in hardware and software troubleshooting Perform special projects as needed and determined by the manager Develop planning, organizational and time management skills Develop interpersonal skills in order to communicate with employees and business contacts through follow up calls We are looking for a combination of: Actively pursuing a degree in Computer Science, Information Technology, or a related field Strong technical, analytical, organizational, and interpersonal skills The ability to change priorities, stay organized, and have fun Passion for providing outstanding service to employees