Technical support specialist jobs in Arizona - 783 jobs

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community. At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include: Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match Generous paid time off Career development and continuing education opportunities Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance Note: Eligibility for benefits may vary by location and is determined by employment status Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources. Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement. Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. Prepare patients for radiological procedures and take X-rays following established procedures for patient care and safety. Protect patients, yourself and staff from radiation exposure by practicing sound procedures which meet or exceed recommended industry standards. Develop and process radiological film. Obtain quality diagnostic radiographs as requested by Physician, PA, or NP. Maintain a repeat rate of two percent or less. Ensure that all equipment is in good working condition and in compliance with applicable laws and regulations. Report immediately any equipment malfunctions to Supervisor. Log completed radiological procedures. Complete paperwork accurately and on time. Identify and file reports as required. Maintain x-ray room, stock necessary radiological supplies. Request, retrieve and track files to and from other departments or centers. Work closely with the Physician, PA, or NP to receive guidance and instruction for treating patients. Perform lab work as directed by Physician, PA, or NP Makes suggestions to improve work methods. Other duties may be assigned. A non-exempt medical office position to perform routine X-ray examinations (i.e., takes and develop X-Rays, orders supplies for the X-Ray department, keeps X-Rays and records filed and maintains records required by the state in accordance with company policies, procedures and applicable regulations. Education: High school diploma or general education degree (GED) and completion from an accredited radiology program. Certification: ARRT Experience: Two years of experience working in an x-ray tech capacity Other Requirements: None #LI-KK1 Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: ***************************** The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. ********** Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Responsibilities: Develop, implement, and maintain EHS management systems in alignment with Client EHS Management Systems Policies and Procedures Ensure system documentation (policies, procedures, work instructions, records) is current, accurate, and controlled. Partnering within and outside of EH&S to manage the EH&S website to ensure information is up to date. Developing and disseminating EH&S communications throughout the Tucson region. Define and manage EHS performance metrics and dashboards. Analyze data to identify trends, risks, and improvement opportunities. Prepare reports for leadership reviews and management system meetings. Partner with operations, engineering, quality, and other functions to develop EH&S council presentations and define an EH&S council structure Support regulatory inspections and internal/external audits. Required Skill Sets: Knowledge and ability to apply OSHA regulations and ANSI Standards. Experience with Microsoft SharePoint, Excel, PowerPoint or similar software platforms Ability to effectively organize and manage multiple projects and programs in a fast-paced environment and demonstrate effective prioritization and implementation skills. Be flexible to accept additional assignments, campaigns and rotations to other EH&S programs. Desired Skill Sets: Knowledge of Enablon EH&S software. Certified Safety Professional (CSP) or Associate Safety Professional (ASP). Certified Industrial Hygienist (CIH) Years of Experience Required (if any): Minimum 2 years of prior relevant experience Education Required: Bachelor's Degree

Primary City/State: Mesa, Arizona Department Name: Lab-BDMC Work Shift: Night Job Category: Lab Find your Voice, Passion, & Purpose We are proud to offer new base pay rates starting at $33.33 per hour! This position is responsible for a high level of technical knowledge and application of that knowledge to department testing, clinical relevance, and complex problem-solving skills. This position serves as a department resource and is responsible for assisting with department compliance with all pertinent laboratory accrediting agency and regulatory requirements (e.g., CLIA '88, JCAHO, CAP, OSHA). Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. CORE FUNCTIONS 1. Performs all duties of MLT/MLS duties as defined by the department, at a high level of competency. Responsible for operational leadership and workflow oversight to the section/shift. Integrates comprehensive technical knowledge and clinical relevance into daily activity for the department. Responsible for complex problem solving of technical, computer, interdepartmental and quality issues. Under the direction of the Supervisor and/or Technical Director, responsible for implementation of system technical initiatives in their area of responsibility. Provides onsite supervision (determines schedules, manage day to day workflow and give input into an assessment or disciplinary action) in the absence of section supervisor. 2. Focuses on quality by reviewing records and assuring performance of all quality control and assurance procedures. Ensures that quality control and instrumentation maintenance records are kept and documentation meets standards of accrediting and licensing agencies. Assists the Supervisor, Administrative and Technical Directors, and Technical Specialist, in the implementation of new QC/QA polices and continuous quality improvement programs in accordance with the Quality System. Active in department and LSA/SQL System quality assurance activities. Monitors and ensures compliance with accrediting agency and regulatory requirements for the laboratory. Actively participates in preparation for on-site accrediting process. 3. Monitors, recognizes opportunities for improvement, and participates in improving the financial performance of the department and the SQL/LSA System to decrease costs, increase productivity, and improve service. Monitors inventory and brings related issues forward for prompt resolution. Assists with cost analysis models. 4. Assists with basic personnel oversight including participation in selection, training, developing, and providing coaching under the direction of the Supervisor or appropriate Director. Assists in new employee orientation, training and competency. Provides input for competency and annual assessments for employees in appropriate time frames. Actively involved in implementing and ensuring staff completion of competency program requirements. Self-directed and motivated to seek out opportunities to contribute to projects to help the department. Coordinates and is active in at least two special projects per year within the department or SQL/LSA System, along with other miscellaneous department duties. 5. Serves as a resource communication liaison for on-site and System issues. Provides access to other System resources when appropriate. Works closely with on-site management to integrate the area into other activities on-site. Interacts with co-workers with an emphasis on teamwork and a focus on customer service. Demonstrates preceptor and coaching skills and promotes a constructive environment that encourages learning and development. Demonstrates appropriate verbal and written skills. MINIMUM QUALIFICATIONS Technical Coordinator I: Associate degree in a medical laboratory technology, medical laboratory science or clinical laboratory science with four (4) years of laboratory training or experience, or both in nonwaived testing, in the designated specialty/sub-specialty area OR Bachelor's degree in chemical or biological science (transcripts will be reviewed to determine eligibility) with two (2) years of laboratory training or experience, or both in nonwaived testing, in the designated specialty/sub-specialty area. Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation) or other nationally recognized credentialing agency for review to determine eligibility. For certain specialty disciplines ONLY (Toxicology, HLA, HCTT, etc.) where no certification is available from a certifying agency, a bachelor's degree with two (2) years of experience in that discipline is required. Technical Coordinator II: Bachelor's Degree in medical laboratory science/medical technology, OR Bachelor's degree in chemical or biological science (transcripts may be reviewed to determine eligibility) AND certification (MLS or categorical). Two (2) years' experience in nonwaived testing in the designated specialty/sub-specialty area. Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation) or other nationally recognized credentialing agency for review to determine eligibility. For certain specialty disciplines ONLY (Toxicology, HLA, HCTT, etc.) where no certification is available from a certifying agency, a bachelor's degree with four (4) years of experience in that discipline is required. PREFERRED QUALIFICATIONS Additional related education and/or experience. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy

Technology/IT Technician Position Title: IT Technician Location: Technology Department Reports To: Technology Supervisor Supervises: None Classification: Support Status: Full-time FLSA Status: Non-Exempt Benefit Eligible: Yes Work Year: 261 days / 12 months Salary: See lhusd.org website Education and Experience Requirements High school diploma or equivalent required. Two-year degree in Computer Information Systems preferred. Minimum of one-year experience/training in hardware/software support in an educational or corporate network environment. Minimum of one year experience/training in the field of computer systems to include but not limited to: computer operating systems, business and educational software (Microsoft Office, Google Docs), computer hardware, peripheral and software configurations, troubleshooting hardware, peripherals, software and network connectivity issues, end-user support (in person, remotely, and on the telephone) and Network cabling standards. Certificates and Licensure Requirements Valid Arizona Driver's License; with good driving record IVP fingerprint clearance card through AZ Department of Public Safety Summary Under the direction of the Technology Supervisor, performs a variety of duties related to District-wide operation of computer systems; installs and maintains computer applications, and provided computer hardware and peripheral support; assists as needed in daily operations of the technology department; and performs related work as required; keeps district staff informed and up-to-date on software and hardware changes, developments, etc.; assists the Technology Supervisor in the management of information systems security, and orients users to new systems and procedures. Qualifications Operation of routine office equipment Ability to work effectively without direct supervision Good health, physical stamina, fitness, and vitality Responsibilities and Requirements Provides desktop support for various computer platforms; inclusive of Microsoft Windows, Apple Mac OS, Apple IOS, and Google Chrome OS Performs imaging of computer systems Troubleshoots hardware, peripheral, software and basic network connectivity problems Repairs computer hardware/peripherals on various systems to reduce interruptions during regular school/business day Configures workstations for basic network connections Performs preventative maintenance to maintain optimal system performance Maintains inventory of all computer equipment and peripherals Manages time effectively between multiple sites while working independently with minimal supervision Prioritizes incoming jobs Serves as a resource to administrators, teachers, and staff; provides training to end users Communicates effectively both orally and in writing; demonstrates good interpersonal skills Establishes and maintains cooperative and effective working relationships with others Perform other duties as assigned by the administrator Physical Demands and Work Environment Physical Effort Repetitive motion and eye strain through extensive utilization of computer hardware and software May require lifting materials and supplies weighing up to 50 pounds Bends, stoops and climbs Climbs to various heights and works in confined spaces Operates large and small power driven machinery or equipment Other Information: Must be able to pass a fingerprint clearance and background check Flexible scheduling may be required EEOC Lake Havasu Unified School District provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, or any other characteristic protected by federal, state or local laws. This job description is intended to accurately reflect the position activities and requirements. Administrators and supervisors reserve the right to modify, add, or remove duties and assign other duties as necessary. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Job SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities Incident & Request Handling: Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based). Support via Teams, phone, email, and in person; document root cause and steps taken. Aim for first-contact resolution where possible; clearly communicate ETAs/next steps. Devices & Endpoint Management: Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps. Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys). Perform health checks (disk, patch, antivirus status) and remediate. Accounts & Access: Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege. Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses. Collaboration & SaaS Support: Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS. Troubleshoot MFA/SSO issues, profile problems, meeting/device performance. Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests. Knowledge & Documentation: Create/update KB articles for repeat issues; keep “How-To”s and SOPs current. Education/Experience High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred. 1-2 years of hands-on IT support/help desk experience. Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools. Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC. Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment. Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues. Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN). Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.

Technology/IT Support Tech Position Title: IT Technician Department: Information Technology Reports To: IT Director FLSA Status: Non-Exempt Location: Show Low Unified School District Calendar: 260 days, 8 hours per day, Monday through Friday Position Summary: The IT Technician plays a key role in maintaining and supporting the district's technology infrastructure, including hardware, software, and network systems. This position works closely with staff, faculty, and other IT personnel to ensure the efficient and effective operation of technology tools and platforms. In addition to providing technical support, the IT Technician will assist the IT Director with the development, implementation, and refinement of IT strategies and solutions that align with the district's goals for both classroom instruction and school operations. The IT Technician is involved in driving the adoption of new IT solutions, collaborating with internal stakeholders, and gathering feedback to make improvements. Minimum Qualifications: High School Diploma or GED required; Associate's degree in Information Technology, Computer Science, or a related field preferred. CompTIA A+ or similar IT certification preferred. At least two years of experience in IT support, systems administration, or a similar role. Proficient in Windows, Mac, and Chromebook operating systems. Basic understanding of network infrastructure and troubleshooting. Experience with setting up and configuring computer hardware, software, and peripherals. Strong problem-solving skills and the ability to work effectively in a fast-paced environment. Excellent communication skills, both verbal and written. Ability to collaborate with cross-functional teams and manage projects from start to finish. Core Job Functions: Technical Support and Troubleshooting: Provide first-level technical support for hardware and software issues, including troubleshooting network problems, system errors, and device malfunctions. Assist with setting up, configuring, and maintaining technology tools, including computers, printers, multimedia devices, and network equipment. Troubleshoot and resolve technical issues across the district, ensuring minimal disruption to school operations and instruction. Solution Management and Strategy Support: Gain a deep understanding of staff and faculty needs, identifying gaps in existing solutions, and providing recommendations to improve technology use and efficiency. Collaborate with the IT Director to help develop and prioritize IT solutions, translating strategy into detailed requirements, workflows, and integration steps. Assist with the evaluation and launch of new IT strategies, ensuring that all district staff and stakeholders are informed and engaged in the process. Act as a solution advocate, building awareness and understanding of IT solutions and their impact on classroom instruction and school operations. Use feedback from staff, faculty, and other stakeholders to inform continuous improvements and adjustments to technology solutions and workflows. System Maintenance and Updates: Install, configure, and update software and hardware across district devices and systems. Ensure the smooth operation of district technology, performing routine maintenance to prevent downtime and ensure systems are secure. Assist with troubleshooting and resolving issues related to software, network connectivity, and hardware performance. Network and Infrastructure Support: Assist with maintaining and troubleshooting network infrastructure, including routers, switches, and wireless networks. Work closely with the IT Director to ensure network security protocols are followed and systems are protected from unauthorized access. Monitor system performance, suggest improvements, and collaborate with other IT personnel to optimize the district's infrastructure. Collaboration and Stakeholder Engagement: Work closely with teachers, administrators, and other staff members to understand technology needs and gather feedback to improve current IT solutions. Participate in IT solution launches and assist with training staff on new systems or updates. Help coordinate cross-functional teams during the implementation of new IT strategies or tools. Security and Data Backup: Assist with ensuring that district systems are protected against malware, unauthorized access, and other security risks. Support data backup initiatives and ensure regular backups are performed to safeguard critical data and information. Inventory and Asset Management: Maintain accurate records of technology assets, ensuring inventory is up-to-date and devices are properly labeled. Assist with the deployment, management, and disposal of district technology devices, following established procedures. Knowledge, Skills & Abilities: Strong knowledge of computer hardware, software, and networking. Proven ability to manage projects from start to finish, ensuring that goals are met and that deadlines are adhered to. Ability to communicate technical concepts clearly to non-technical users. Strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities in a dynamic environment. Excellent verbal and written communication skills for collaboration with internal teams and external stakeholders. Ability to work effectively with cross-functional teams in a matrix environment. Ability to troubleshoot and resolve complex technical issues. Physical Demands: Ability to lift and move up to 50 pounds of computer equipment, servers, or network hardware. Ability to bend, stoop, and work under desks or in confined spaces for hardware installations and repairs. Ability to sit for long periods of time while working on computers or providing technical support. Ability to perform physical tasks related to maintaining and setting up equipment. Working Conditions: The position is typically performed in an office or classroom setting, with occasional fieldwork to install, troubleshoot, or repair technology equipment. Occasional evening or weekend hours may be required to perform system updates, maintenance, or to support IT projects. Work is performed under moderate physical demands, including lifting, carrying, and installation of equipment. Compensation: Salary: $21.63 per hour Benefits: Health insurance, retirement plan, paid time off, and other district benefits (if applicable).

Job Title: IT Technician Department: Tech Services Reports to: IT Supervisor Location: Florence AZ Key Responsibilities: Reporting to the IT Supervisor, the IT Technician is responsible for troubleshooting hardware, software, login, and networking issues for the company. Serve as the point of contact for reporting and resolving all issues. Maintain all necessary project wide desktop equipment, network devices, mobile devices, hardware, and software. Account creation and management. Network management and security. Insure seamless operation of information technology systems project wide. Management of Microsoft Office 365 including Microsoft Exchange. Specific Responsibilities Include Maintain an inventory of spares to replace broken hardware and be able to proactively set up desktop environments for new hires. Work closely with network technicians to resolve issues and/or install new software or equipment. Maintain budget controls including forecasting expenditures. Other duties as required. Qualifications & Education: 2 years of experience in IT, network, and/or desktop support is required. Additional network certifications are a plus. Excellent customer service skills are required. Proficient written and verbal communication skills are required. Must be organized and able to work in a stressful environment to effectively manage work tickets and resolve multiple priorities at the same time. Ability to identify, analyze, and solve problems. Experience in the following is preferred: Proficiency in supporting all Microsoft 365 applications (Word, Excel, Project, and PowerPoint). Windows 10 to 11 migrations/24H2 troubleshooting experience. Experience with Apple products, Lenovo laptops, and peripherals. Network experience with Watchguard products. Set up and troubleshooting of Lexmark, Brother, HP, and Ricoh printers. Software application management and licensing. iPhone and Droid end user support. Verkada/CCTV systems set up and system management. Experience with Comodo products and remote support. Duo and MS authenticator usage. Cisco Meraki switches/Access Point troubleshooting. Active Directory, including hybrid environments, account creation, and resolving server synchronization challenges. SharePoint and cloud-based data management system set up. Experience with third-party software including accounting software, real-time, historical data management and analysis (4site, Capstone, or other programs). Experience with AutoCAD and ArcGIS software. Experience using Power Apps. Work Environment: This position will include office work, but some work will be performed in all-weather conditions outdoors. While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs, and lift up to 50 pounds. Must work in compliance with the Florence Copper site safety program. Rotating schedule including on call shifts for weekend coverage and on-night coverage as needed

Job Classification Title: IT Support Technician Working Title(s): Information Technology Desktop Technician Who we are The City of Tolleson is seeking a dedicated and customer-focused IT Desktop Support Technician to join our Information Technology team. This position plays a key role in supporting City staff by ensuring reliable and efficient technology operations. If you enjoy solving technical challenges, working in a collaborative environment, and making a meaningful impact through IT service, we encourage you to apply. The City of Tolleson is known for its strong sense of community, preserving neighborhood character and livability amid regional growth. Despite our small size, we compete in economic and community development, workforce recruitment, and retention, guided by our Vision Statement that balances community values with future growth. As the first Certified Autism Center in the West Valley, we are committed to inclusivity and fostering social connections, creating a welcoming environment for all. Join us in building a diverse workforce that honors our past and shapes a vibrant future. Position Description The IT Desktop Support Technician provides day-to-day technical assistance for City staff by supporting computers, cellular and desktop phones, software, networking, peripherals and audio-visual equipment. The technician installs, configures, maintains, and repairs technology assets; manages user accounts and access; responds to and documents service tickets and knowledge base articles; and troubleshoots hardware, software, and connectivity issues through in-person, phone, email, and remote support. Responsibilities also include supporting audio-visual systems in conference rooms, offices, and Council Chambers-conducting setup, testing, and event support for staff and elected officials, including after hours when needed. The position assists with application setup, cabling and patching tasks, technology training for employees, and coordinating repairs or equipment lifecycle needs with vendors. The technician helps maintain accurate records, orders equipment within established guidelines, and participates in on-call rotation. This role fosters inclusive working relationships, communicates clearly with users of all technical backgrounds, and performs related duties to support reliable, secure, and efficient City technology operations. Qualifications High school diploma or GED and one (1) year of basic IT support experience; or an equivalent combination of education and experience sufficient to perform the essential duties. Valid Arizona driver's license required. IT certifications (CompTIA A+, Network+, Microsoft, etc.) highly preferred. >>> Click on Full Job Description for additional position details. Physical Demands Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree. Working Conditions are in an office setting. Depending on assignment some local travel may be required. Closing Date: Open until filled Hiring Salary: $23.23 - $27.88 Hourly D.O.E. Salary for internal promotion Section 603.3.2 of Employee Handbook Applications reviewed weekly, with first review December 22, 2025. Full Salary Range: $23.23-$32.52 Hourly Additional Application Information It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application. Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************. EOE/M/F/D/V/SO

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Harvest Preparatory Academy is a K-12 Charter School located in Yuma and San Luis Arizona. We are currently accepting applications for a qualified IT Technician. Harvest Preparatory Academy prides itself on excellence; we are looking for a candidate that will enhance our level of excellence and take pride in their work. Duties include, but are not limited to: Perform regular support and maintenance of IT equipment including desktops, servers, and network infrastructure for the HPA community Handle IT issues and problems, reporting and requesting assistance from IT management as necessary. Assess and ensure help desk tickets and technical issues are adequately recorded. Prioritize help desk tickets and work on resolutions in priority order Printer maintenance Application & Program maintenance Provide one-on-one training for unique HPA IT systems as needed and time is available. Network & Internet Maintenance / Monitoring Back up all updated files/programs/folders Create & Clean-up accounts (, Active Directory, Cisco Phone, Office365, Guardian, Etc.) Qualifications: High School Diploma or GED Three (3) years experience in IT field or comparable education in IT field Bilingual preferred but not required Qualified applicants will possess the following attributes: Self-starter and motivated worker/take initiative Strong leadership skills Ability to multitask Strong organization skills Strong communication skills Ability to work independently and research solutions Knowledge of Windows and Mac operation system, applications and settings Knowledge of MS Office applications Knowledge of Cisco phone systems a plus but not required

SUMMARY: Installs, maintains, upgrades and troubleshoots computer hardware, software, personal computer networks, and peripheral equipment such as printers and scanners. ESSENTIAL DUTIES & RESPONSIBILITIES: Performs hardware installations, including mobile and desktop computers, thin clients, tablets, e-readers, monitors, printers, scanners, wireless receivers and other peripheral equipment Performs software installations and upgrades Monitors wireless access points for wireless devices Effectively troubleshoots hardware, software, and Physical layer local area network related issues Resolves user problems through telephone, Remote Desktop connection or onsite/field consultation and service Provides basic equipment and software training to district users Performs a recording keeping, including district telephone directories, passwords and equipment supply inventories Assists with maintaining and updating the district website and social media sites Assists with ordering and receiving parts and supplies for Information Technology related items Assists with or perform, district wide technology related inventory KNOWLEDGE, SKILLS & ABILITIES: Ability to operate tools safely and effectively Knowledge of Microsoft Operating Systems Knowledge of electrical wiring required to support computer hardware and networks Ability to learn DOS, Windows, Microsoft office and other computer programs related to systems, the web and networking Ability to install computer hardware, software, and wiring/rewiring of cables as required for installation Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to communicate effectively verbally and in writing Ability to apply common sense understanding to solve practical problems and deal with a variety of situations Ability to work cooperatively and courteously with staff, students, parents and community members Knowledge of applicable Federal and State laws, district procedures and Board policies Ability to handle confrontation and conflict without an emotional response QUALIFICATIONS & REQUIREMENTS: Education & Experience: High school diploma or general education degree (GED) Valid and current Arizona Drivers License One to two years of prior experience in computer hardware and software installation Any equivalent combination of training, education and experience that meets minimum requirements Computer Proficiency: DOS, Windows, Microsoft Excel, Word, Office PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear, to use hands to finger, handle or feel objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, walk, bend and sit, and is occasionally required to climb or balance and stoop or kneel. The employee must regularly lift and/or move up to twenty-five pounds, and occasionally lift and/or move up to fifty pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: Indoors office and classroom environments. The noise level in the work environment is generally moderate and may become excessively noisy at times. Contact with employees, students and public. Disclaimer: The duties and responsibilities identified in this position description are illustrative only and are in no way intended to be a complete list of activities that may be required of an incumbent. The information contained in this job description is for compliance with the American Disabilities Act (ADA) and is not an exhaustive list of duties performed for this position. Additional duties are performed by the individual currently holding this position and additional duties may be assigned.

Job DescriptionDescription: Legacy Capital Services is proud to provide essential administrative support to a rapidly expanding national consumer rights law firm dedicated to helping Americans achieve financial freedom from burdensome credit card debt, medical bills, auto loans, timeshares, and more. Consumer demand is at an all-time high. Unlike traditional debt relief options like settlement, collections, or bankruptcy, the consumer rights attorneys offer a unique and specialized service, disputing clients' debts and helping them take control of their financial futures. Located near Downtown Summerlin, enjoy a modern 25,000 square foot high-tech building with spacious break rooms, adjustable rising desks, and ergonomic chairs for comfort and performance. Position Summary: The IT (Information Technology) Technician is a professional responsible for managing and maintaining the organization's computer systems, networks, and technology infrastructure. The primary role is to ensure that technology resources are running efficiently and effectively to support the business' operations. Key Responsibilities : Technical Support - Providing technical assistance and troubleshooting for end-users who encounter computer or technology-related issues. Hardware and Software Maintenance - Installing, configuring, and maintaining computer hardware (e.g., desktops, laptops, servers) and software (e.g., operating systems, applications). Network Management - Setting up and managing local area networks (LANs), wide area networks (WANs) and WIFI management to ensure reliable connectivity. Security - Implementing and maintaining security measures to protect against viruses, malware, data breaches, and other cyber threats. Data Backup and Recovery - Regularly backing up data and developing recovery procedures to minimize data loss in case of system failure. Upgrades and Updates - Keeping systems and software up to date with the latest patches and upgrades to maintain security and functionality. Inventory Management - Keeping track of IT assets, such as: computers, servers, and networking equipment. Documentation - Maintaining records, manuals, and documentation related to IT systems and procedures. Remote Support - Providing remote assistance to users who are not physically present at the office. Collaboration - Working closely with other IT professionals and departments to address complex technical challenges and implement technology solutions. Password Resets and Account Management - Assist users with password resets and account issues. Administer user accounts, permissions, and access controls. Requirements: Qualifications: Prior experience in IT support, help desk, or a related field is advantageous. CompTIA A+, Network+ and Security+ certifications required. Proficiency in software troubleshooting and problem-solving techniques. Knowledge of computer hardware components and their functions. Familiarity with network administration principles and protocols. Basic understanding of cybersecurity best practices. Ability to work in a fast-paced and dynamic environment. Must be able to lift and move equipment weighing up to 25 pounds. Core Competencies Technical Proficiency Problem-Solving Skills Cybersecurity Awareness Organizational Skills Customer Service Orientation Perks of Joining our Team: Pay: $20/hour Comprehensive health coverage - medical, dental, and vision plans Health Savings Account Paid Time Off Life insurance Opportunities for growth and advancement through internal promotion potential Legacy Capital Services is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.

Sonoran University of Health Sciences shapes a healthier future by supporting students as they train to excel as healthcare professionals, by enhancing the health and well-being of our patients and communities, and by discovering effective treatments for humanity grounded in the healing power of nature. Our vision is a world that embraces the healing power of nature. Located in Tempe, Arizona, the overall environment is vibrant and dynamic, with passionate students, staff, and faculty. As a private institution, Sonoran University is dedicated to fostering a supportive, inclusive community for all. Sonoran community members embody and promote inclusive excellence (IE*). This includes a commitment to respecting diverse perspectives and continually advancing your understanding and practices around equity, belonging, and support for all students, employees, patients, and our greater community. You will contribute to a campus culture that embraces our core values. Job Description/Summary The Information Technology Technician at Sonoran University is responsible for providing exceptional first-contact technical support and customer service to our diverse community of administrators, faculty, staff, and students. This position plays a critical role in maintaining the day-to-day availability, functionality, and reliability of the University's IT systems, ensuring that technology supports Sonoran's mission of advancing health and wellness through education and innovation. The IT Technician installs, configures, and maintains operating systems, software, and hardware across a variety of devices, including desktops, laptops, tablets, smartphones, printers, copiers, and audio/video equipment, and provides technical support for networked and classroom technologies. This role combines hands-on troubleshooting, proactive system maintenance, and end-user education to ensure a high-quality IT experience across campus. Technical Support & Customer Service Serve as the first point of contact for technology support, delivering timely, friendly, and professional assistance to all Sonoran University employees, students, and guests. Diagnose, resolve, and document hardware and software issues for computers, mobile devices, and peripherals in both Windows and mac OS environments. Provide setup and configuration for new workstations, ensuring consistency with Sonoran's IT standards and security protocols. Maintain a high level of communication with users throughout the troubleshooting process, ensuring clear explanations and a positive service experience. Support end-user services such as printing , network connectivity , user accounts , and email access , assisting with setup and troubleshooting as needed. System Maintenance & Documentation Monitor and maintain IT systems to ensure continuous performance and reliability. Document installations, maintenance, and repairs in the IT Helpdesk ticketing system (JIRA) to maintain service continuity and performance tracking. Create and maintain knowledgebase articles to promote self-service solutions for common technical issues. Assist with regular updates, security patches, and configuration changes to ensure all systems remain secure and up to date. Support the implementation and enforcement of standard operating procedures related to IT asset deployment, software management, and workstation usage. Hardware, Software, and Network Support Install, configure, and maintain hardware, peripherals, and software applications as needed across the campus. Collaborate with IT staff to identify recurring issues and recommend solutions or system improvements. Partner with third-party service providers and vendors to coordinate repairs and maintenance of Sonoran's IT equipment. Support VOIP systems (preferably Crexendo) , including user setup and troubleshooting. Assist in maintaining inventory of IT assets, ensuring accurate records of devices, licensing, and equipment lifecycles. Audio/Visual & Classroom Technology Provide technical support for classroom and event AV systems , including projectors, microphones, smart boards, document cameras, and video conferencing platforms such as Zoom and Microsoft Teams. Assist faculty and staff in operating classroom technology effectively, ensuring smooth delivery of educational content. Perform preventative maintenance and testing of AV equipment to minimize disruptions. Compliance & Security Ensure all work performed aligns with HIPAA and FERPA regulations, maintaining confidentiality and security of sensitive data. Follow institutional IT security practices, including password management, data protection, and access control. Report potential vulnerabilities or security concerns to the IT Director promptly. Operations & Support Collaborate with the IT team to support operational needs and assist with minor facilities-related technology integrations as needed. Contribute to a culture of collaboration, continuous learning, and proactive problem-solving within the IT department. Perform other related duties as assigned to support the goals of the IT Department and the University. Experience Required Minimum of one (1) year of IT Help Desk or technical support experience , including supervisory or team lead experience preferred. Equivalent combination of education and experience may be considered. Current CompTIA A+ certification or equivalent education and/or experience required; additional certifications (Network+, Security+, Microsoft, or similar) preferred. Experience using IT helpdesk ticketing systems (preferably JIRA ) and supporting VOIP systems (preferably Crexendo ). Experience with audio/video systems , including projection systems, smart boards, and classroom technology preferred. Knowledge, Skills, and Abilities Strong understanding of Windows and mac OS environments, including installation, configuration, and troubleshooting. Proficiency with Microsoft Office 365 applications and collaboration tools (Teams, OneDrive, SharePoint, etc.). Familiarity with network fundamentals , printers, and peripheral device troubleshooting. Knowledge of AV presentation technology and platforms such as Zoom and Microsoft Teams. Excellent customer service , communication, and interpersonal skills, with the ability to work effectively with diverse groups of people. Proven ability to manage multiple priorities, projects, and competing deadlines in a fast-paced environment. Strong problem-solving, analytical thinking, and decision-making abilities. Demonstrated leadership, mentoring, and team coordination skills. Ability to exercise discretion, maintain confidentiality, and apply sound judgment in sensitive situations. Detail-oriented with strong documentation and organizational abilities. Other Requirements Ability to lift or move up to 50 lbs frequently and occasionally handle heavier items with assistance. Must reside within the Phoenix metropolitan area . Flexibility to work occasional evenings or weekends for system maintenance, special events, or urgent support needs. Education Requirements Minimum Education/Certifications Associates degree in Computer Network Services Technology, Computer Services, Information Technology, System Administration or related area or at least 1 year of IT Help Desk or similar support experience. Desired Education/Certifications Current CompTIA A+ certification or equivalent education and/or experience. Any combination of education, training, and experience that provides the required knowledge and abilities. Working Environment Activities are performed in an environmentally controlled office setting subject to extensive periods of sitting, keyboarding and manipulating a computer mouse. Required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing and pulling of up to 50 pounds. Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts. Communicate to perform essential functions. Background/Screening All candidates offered a position at SONORAN UNIVERSITY undergo a background and drug screen prior to hire. All employees must show documentation of vaccinations or provide titer results for measles prior to first day of work (unless religious or medical exemption is on file). Employment is contingent upon satisfactory outcome of all screens required of this position. SONORAN UNIVERSITY is an Equal Opportunity Employer committed to a diverse and inclusive workforce. We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other legally protected status. SONORAN UNIVERSITY is a smoke free campus. * Inclusive Excellence is the standard set by an organization to intentionally integrate diversity, inclusion, and equity into its organizational pursuit of excellence. About Sonoran University: Sonoran University of Health Sciences is a non-profit and internationally recognized higher education institution dedicated to shaping a healthier future. Guided by our mission to support students as they train to excel as healthcare professionals, enhance the health and wellbeing of our patients and communities, and discover effective treatments grounded in the healing power of nature. We uphold our core values: We shape the future, we love, we achieve excellence, we are resilient, and we do the right thing . The University's College of Naturopathic Medicine, College of Nutrition, and School of Mental Health offer evidence-based programs designed to shape a healthier tomorrow by preparing the next generation of healthcare professionals. To serve the University's mission, the Sage Foundation for Health supports several Community Clinics focused on providing free naturopathic medical care to local underserved communities within the Phoenix Metro area. The College of Nutrition's Virtual Center for Personalized Nutrition aims to eliminate traditional barriers to nutritional care by providing personalized and evidence-based care delivered at no cost via telehealth. The Ric Scalzo Institute for Botanical Research is a state-of-the-art molecular biology/phytochemistry laboratory seeks to improve therapies for global health concerns by exploring traditional medicine at the cellular, molecular, and cultural level to create novel botanical solutions that support people, plants, and planet. The University's Clinical Care branch operates two open-to-the-public clinics at the Tempe Campus. The Medical Center provides naturopathic healthcare for a wide range of patients including but not limited to; family medicine, nutrition and digestive health, mental health and well-being, dermatologic conditions, endocrine and auto-immune concerns, and acute symptoms. The Neil Riordan Center for Regenerative Medicine focuses on non-opioid solutions to pain and pain management utilizing treatments ranging from cupping and acupuncture to regenerative injection therapies. The Medicinary is the largest natural pharmacy in Arizona, offering an expansive collection of the highest quality, professional-grade supplements, herbs, and natural health products. Every purchase made at the Medicinary helps support the Sage Foundation and its mission to provide free healthcare to those in need. Nurture your knowledge, visit sonoran.edu Benefits: At Sonoran University, we achieve excellence and shape the future by fostering a workplace where you can thrive and grow! Our benefits go above and beyond to support your health, happiness, and lifestyle. Qualifying employees enjoy comprehensive medical, dental, and vision plans, vacation time, 12 paid holidays, a 401(k) plan with a discretionary match, and employer-sponsored life, AD&D, and long-term disability coverage. Every team member benefits from paid sick time, and exclusive perks like free office visits at our Medical Center and Neil Riordan Center, plus discounts at the largest medicinary in the Southwest - with shipping available! Enjoy a delicious meal our onsite café, or unwind in our fully equipped employee breakroom with a full kitchen, coffee, and new snacks every month. Prioritize your wellness with free personalized nutritional care, a yoga studio, a fitness center, and covered parking. Explore a wealth of knowledge in our library, rock your Sonoran pride on Casual Wednesdays, and be celebrated through our annual Employee Appreciation Day. Want more? Access exclusive deals on attractions, shows, shopping, and more through Tickets At Work and LifeMart. With a flexible hybrid work environment and an inspiring culture, Sonoran University is where passion and purpose meet to create a workplace like no other!

ESSENTIAL DUTIES AND RESPONSIBILITIES: Support HUSD Vision, Mission, and Goals. Oversee and coordinate IT projects at the school sites. Support the IT Tech 2 and Tech 1 on IT tickets and tasks at the school sites as needed. Manage and support systems across the school sites, ensuring they meet the operational needs. Facilitate effective communication and collaboration between the IT Infrastructure team and school site administrations. Assist the Helpdesk team with related tasks and tickets as needed. Undertake additional responsibilities as assigned by your supervisor. QUALIFICATIONS AND REQUIREMENTS: Commitment to supporting the district's vision, mission, and goals. Demonstrates high accountability in all job responsibilities. Ability to perform all essential job functions effectively. Strong project management and organizational skills. Excellent communication and interpersonal skills to work effectively with vendors, staff, and school site administrators. EDUCATION and/or EXPERIENCE: Associate degree in Information Technology or a related field, or equivalent experience. Strong proficiency with current versions of Windows operating systems and server environments. Experience in inventory management and project coordination. A+ and NET+ certifications are a plus. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is frequently required to stand, walk, bend, and sit. The employee is occasionally required to climb or balance and stoop or kneel. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. TERM OF EMPLOYMENT: Full-Time Position - 12 months, Monday - Friday 40 hours a week. SALARY CLASSIFICATION: Appropriate salary placement on the Classified Hourly Salary Schedule. EVALUATION: Performance of this job will be evaluated by the Site Administrator and according to District Policy. HUSD participates in the Arizona State Retirement System; Defined Benefit Plan provides for lifelong monthly retirement income for qualified members.

The Shamrock Students Professional Internship Program is an 11-week program focused on hands-on training in a variety of opportunities throughout the Shamrock Foods Company enterprise. As a Shamrock Student, you will be a part of a cohort of interns focused on real projects that impact the business. In addition to the work, you will do to support your department, you'll get to know your fellow interns through a variety of collaborative projects and events. Essential Duties: * Provide support for IT Infrastructure team in an accurate and timely manner. * Assisting with Role Based access project by interfacing with business units to determine AD groups for the given job role. * Reviewing LogicMonitor alert logs looking for recurring alerts and resolve them. * Shadow team members to learn processes and look for areas of opportunity for automation and/or improvement. * Other duties as assigned. Qualifications: * 1+ year(s) educational experience and currently pursuing a degree from an accredited college or university with a focus on Computer Science, Management of Information Systems, or related field * Maintains a minimum GPA of 3.0 * Must live in or near Phoenix, AZ * Strong written and oral communication skills * Strong sense of urgency and accountability * Demonstrates expertise in Microsoft Office suite (Excel, Outlook, Word) * Ability to learn and act in a fast-paced environment * Effective task management * High level of motivation and adaptability * Great attitude and desire to learn and grow Corporate Summary: At Shamrock Foods Company, people come first - our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922. Our Mission: At Shamrock Foods Company, we live by our founding family's motto to 'treat associates like family and customers like friends.' Why intern for us? Shamrock Foods Company is committed to a program that goes beyond your typical internship experience, giving interns the opportunity to start their career path. We offer great training and growth for college students to help interns apply their education towards solving business problems and working on hands-on projects in a workplace environment. Our interns are more than a temporary associate; they become part of our family. Equal Opportunity Employer At Shamrock Foods Co all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.

Primary City/State: Phoenix, Arizona Department Name: Microbiology-Ref Lab Work Shift: Evening Job Category: Lab This position is responsible for a high level of technical knowledge and application of that knowledge to department testing, clinical relevance, and complex problem-solving skills. This position serves as a department resource and is responsible for assisting with department compliance with all pertinent laboratory accrediting agency and regulatory requirements (e.g., CLIA '88, JCAHO, CAP, OSHA). Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. CORE FUNCTIONS 1. Performs all duties of MLT/MLS duties as defined by the department, at a high level of competency. Responsible for operational leadership and workflow oversight to the section/shift. Integrates comprehensive technical knowledge and clinical relevance into daily activity for the department. Responsible for complex problem solving of technical, computer, interdepartmental and quality issues. Under the direction of the Supervisor and/or Technical Director, responsible for implementation of system technical initiatives in their area of responsibility. Provides onsite supervision (determines schedules, manage day to day workflow and give input into an assessment or disciplinary action) in the absence of section supervisor. 2. Focuses on quality by reviewing records and assuring performance of all quality control and assurance procedures. Ensures that quality control and instrumentation maintenance records are kept and documentation meets standards of accrediting and licensing agencies. Assists the Supervisor, Administrative and Technical Directors, and Technical Specialist, in the implementation of new QC/QA polices and continuous quality improvement programs in accordance with the Quality System. Active in department and LSA/SQL System quality assurance activities. Monitors and ensures compliance with accrediting agency and regulatory requirements for the laboratory. Actively participates in preparation for on-site accrediting process. 3. Monitors, recognizes opportunities for improvement, and participates in improving the financial performance of the department and the SQL/LSA System to decrease costs, increase productivity, and improve service. Monitors inventory and brings related issues forward for prompt resolution. Assists with cost analysis models. 4. Assists with basic personnel oversight including participation in selection, training, developing, and providing coaching under the direction of the Supervisor or appropriate Director. Assists in new employee orientation, training and competency. Provides input for competency and annual assessments for employees in appropriate time frames. Actively involved in implementing and ensuring staff completion of competency program requirements. Self-directed and motivated to seek out opportunities to contribute to projects to help the department. Coordinates and is active in at least two special projects per year within the department or SQL/LSA System, along with other miscellaneous department duties. 5. Serves as a resource communication liaison for on-site and System issues. Provides access to other System resources when appropriate. Works closely with on-site management to integrate the area into other activities on-site. Interacts with co-workers with an emphasis on teamwork and a focus on customer service. Demonstrates preceptor and coaching skills and promotes a constructive environment that encourages learning and development. Demonstrates appropriate verbal and written skills. KNOWLEDGE, SKILLS AND ABILITIES Must exhibit personal maturity and responsibility. Excellent reading, writing and math abilities. Communicates effectively in oral and written formats sufficient to demonstrate comprehension. Ability to perform detailed work; work with frequent interruptions, multi-task, problem solve and memorization. Ability to take direction and assimilate instructions quickly. Detail oriented and exceptional organizational skills. Basic computer skills. Must exhibit skills in exceptional customer service, good performance review and passing on-site competency evaluation and /or assessment as defined by the department. MINIMUM QUALIFICATIONS Technical Coordinator I: Associate degree in a medical laboratory technology, medical laboratory science or clinical laboratory science with four (4) years of laboratory training or experience, or both in nonwaived testing, in the designated specialty/sub-specialty area OR Bachelor's degree in chemical or biological science (transcripts will be reviewed to determine eligibility) with two (2) years of laboratory training or experience, or both in nonwaived testing, in the designated specialty/sub-specialty area. Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation) or other nationally recognized credentialing agency for review to determine eligibility. For certain specialty disciplines ONLY (Toxicology, HLA, HCTT, etc.) where no certification is available from a certifying agency, a bachelor's degree with two (2) years of experience in that discipline is required. Technical Coordinator II: Bachelor's Degree in medical laboratory science/medical technology, OR Bachelor's degree in chemical or biological science (transcripts may be reviewed to determine eligibility) AND certification (MLS or categorical). Two (2) years' experience in nonwaived testing in the designated specialty/sub-specialty area. Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation) or other nationally recognized credentialing agency for review to determine eligibility. For certain specialty disciplines ONLY (Toxicology, HLA, HCTT, etc.) where no certification is available from a certifying agency, a bachelor's degree with four (4) years of experience in that discipline is required. PREFERRED QUALIFICATIONS Additional related education and/or experience. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy

Job DescriptionJob SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities Incident & Request Handling: Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based). Support via Teams, phone, email, and in person; document root cause and steps taken. Aim for first-contact resolution where possible; clearly communicate ETAs/next steps. Devices & Endpoint Management: Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps. Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys). Perform health checks (disk, patch, antivirus status) and remediate. Accounts & Access: Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege. Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses. Collaboration & SaaS Support: Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS. Troubleshoot MFA/SSO issues, profile problems, meeting/device performance. Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests. Knowledge & Documentation: Create/update KB articles for repeat issues; keep “How-To”s and SOPs current. Education/Experience High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred. 1-2 years of hands-on IT support/help desk experience. Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools. Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC. Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment. Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues. Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN). Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation. Non-ExemptAFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.

Job Classification Title: IT Support Technician Working Title(s): Information Technology Desktop Technician Who we are The City of Tolleson is seeking a dedicated and customer-focused IT Desktop Support Technician to join our Information Technology team. This position plays a key role in supporting City staff by ensuring reliable and efficient technology operations. If you enjoy solving technical challenges, working in a collaborative environment, and making a meaningful impact through IT service, we encourage you to apply. The City of Tolleson is known for its strong sense of community, preserving neighborhood character and livability amid regional growth. Despite our small size, we compete in economic and community development, workforce recruitment, and retention, guided by our Vision Statement that balances community values with future growth. As the first Certified Autism Center in the West Valley, we are committed to inclusivity and fostering social connections, creating a welcoming environment for all. Join us in building a diverse workforce that honors our past and shapes a vibrant future. Position Description The IT Desktop Support Technician provides day-to-day technical assistance for City staff by supporting computers, cellular and desktop phones, software, networking, peripherals and audio-visual equipment. The technician installs, configures, maintains, and repairs technology assets; manages user accounts and access; responds to and documents service tickets and knowledge base articles; and troubleshoots hardware, software, and connectivity issues through in-person, phone, email, and remote support. Responsibilities also include supporting audio-visual systems in conference rooms, offices, and Council Chambers-conducting setup, testing, and event support for staff and elected officials, including after hours when needed. The position assists with application setup, cabling and patching tasks, technology training for employees, and coordinating repairs or equipment lifecycle needs with vendors. The technician helps maintain accurate records, orders equipment within established guidelines, and participates in on-call rotation. This role fosters inclusive working relationships, communicates clearly with users of all technical backgrounds, and performs related duties to support reliable, secure, and efficient City technology operations. Qualifications High school diploma or GED and one (1) year of basic IT support experience; or an equivalent combination of education and experience sufficient to perform the essential duties. Valid Arizona driver's license required. IT certifications (CompTIA A+, Network+, Microsoft, etc.) highly preferred. >>> Click on Full Job Description for additional position details. Physical Demands Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree. Working Conditions are in an office setting. Depending on assignment some local travel may be required. Closing Date: Open until filled Hiring Salary: $23.23 - $27.88 Hourly D.O.E. Salary for internal promotion Section 603.3.2 of Employee Handbook Applications reviewed weekly, with first review December 22, 2025. Full Salary Range: $23.23-$32.52 Hourly Additional Application Information It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application. Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************. EOE/M/F/D/V/SO Job Posted by ApplicantPro