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Technical support specialist jobs in Arizona

- 775 jobs
  • Tech Support Representative

    Afni 4.1company rating

    Technical support specialist job in Tucson, AZ

    Career paths start at $18.50 (includes $0.50 onsite differential)/hr with 40 hour work weeks. What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound calls from people looking for assistance with those issues. Due to the extensive knowledge needed to troubleshoot those issues, the training timeframe for these positions is longer and more intense than our other available positions. Stability, encouragement, a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What are the qualifications to be a Tech Support Representative at Afni? Six months of customer service experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States
    $28k-31k yearly est. 3d ago
  • Rad Tech Arizona Sports Medicine Center Scottsdale

    Abrazo Medical Group (VHS Outpatient Clinics, Inc.

    Technical support specialist job in Youngtown, AZ

    Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community. At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include: Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match Generous paid time off Career development and continuing education opportunities Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance Note: Eligibility for benefits may vary by location and is determined by employment status Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources. Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement. Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. Prepare patients for radiological procedures and take X-rays following established procedures for patient care and safety. Protect patients, yourself and staff from radiation exposure by practicing sound procedures which meet or exceed recommended industry standards. Develop and process radiological film. Obtain quality diagnostic radiographs as requested by Physician, PA, or NP. Maintain a repeat rate of two percent or less. Ensure that all equipment is in good working condition and in compliance with applicable laws and regulations. Report immediately any equipment malfunctions to Supervisor. Log completed radiological procedures. Complete paperwork accurately and on time. Identify and file reports as required. Maintain x-ray room, stock necessary radiological supplies. Request, retrieve and track files to and from other departments or centers. Work closely with the Physician, PA, or NP to receive guidance and instruction for treating patients. Perform lab work as directed by Physician, PA, or NP Makes suggestions to improve work methods. Other duties may be assigned. A non-exempt medical office position to perform routine X-ray examinations (i.e., takes and develop X-Rays, orders supplies for the X-Ray department, keeps X-Rays and records filed and maintains records required by the state in accordance with company policies, procedures and applicable regulations. Education: High school diploma or general education degree (GED) and completion from an accredited radiology program. Certification: ARRT Experience: Two years of experience working in an x-ray tech capacity Other Requirements: None #LI-MS3 Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: ***************************** The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. ********** Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
    $29k-45k yearly est. Auto-Apply 1d ago
  • Information Technology Support Specialist

    Turbovets, Inc.

    Technical support specialist job in Phoenix, AZ

    IT Support Specialist Employment Type: Full-Time Department: IT / Operations About TurboVets TurboVets builds the technology infrastructure that helps America's veterans get faster, fairer access to care. Our systems power the people who serve that mission - every device, login, and network connection keeps the company running smoothly. We operate on three principles: ownership, precision, and mission. If you take pride in reliable systems and thrive in high-accountability environments, you'll fit right in. The Role We're hiring an IT Support Specialist to own on-site IT operations across our U.S. offices. This isn't just a helpdesk position - you'll build and maintain the systems our teams rely on to move fast and stay secure. You'll handle onboarding, device management, and access control across our cloud and SaaS ecosystem. You'll partner with Operations, Engineering, and People to keep infrastructure tight, documentation clear, and every employee supported. As TurboVets scales, you'll help shape IT processes, security standards, and automation systems that support a growing national team. What You'll Do Run onboarding and offboarding end-to-end: hardware, credentials, access, and security. Automate the onboarding process wherever possible to increase efficiency and consistency. Manage device health and compliance through Sophos and JamfNow in a Mac-first environment. Maintain SaaS and cloud access across AWS, O365, Cloudflare, Copilot, Cursor, 1Password, AWS, and Google Workspace. Configure and manage Cloudflare WARP VPN for endpoint and network integrity. Administer Google Admin Console: group permissions, SAML SSO, OAuth app controls, to include OKTA (to later be implemented). Support Google Cloud API and service account access (Maps and related integrations). Oversee Slack administration - app integrations, channel membership, archiving, and vendor access. Partner with Operations to maintain asset tracking, hardware returns, and policy documentation. Extremely organized IT Dev Ops organization, passing quarterly 3rd party audits, to include documentation, visual diagrams of environments and configurations. Drive process improvement in collaboration with the DevOps team and strengthen security hygiene across the IT environment. Constantly learning, adjusting and finding things to improve, implement, organize and structure. We seek the most organized, structured, detailed and documented environment as a 50 person company, soon to turn into 150 in 6-9 months. What You Bring 3-5 years of experience in IT support or systems administration. Proficiency in Google Workspace administration and MDM tools (JamfNow or equivalent). Understanding of SAML, OAuth, and SSO frameworks. Familiarity with AWS IAM, Cloudflare access management, and SaaS security practices. A methodical, detail-oriented mindset. The ability to translate technical issues into clear, actionable communication. Calm under pressure and dependable when it matters most. The Environment This is a hybrid role in Phoenix embedded within a growing national team. You'll work closely with both local and remote staff across North America, ensuring our operations run smoothly across the country. Expect autonomy, accountability, and a high degree of trust. TurboVets Culture Code No Laziness - Ever. We move with urgency, ownership, and pride. Massive Initiative. Don't wait to be told - see the mission, act on it, and make it happen. Elite Work Ethic. We outwork, outthink, and outperform anyone in our space. Mission First, Always. Every action connects to serving veterans and transforming readiness across the nation. All-In Team Players. No silos, no ego - just unity, trust, and relentless collaboration. Hustle Is Our DNA. We don't clock in; we commit. We run toward problems and deliver solutions fast. Fire in the Belly. Passion, intensity, and accountability drive every move we make. No Excuses. We execute - no “can't,” no “later,” no shortcuts. Uncommon Standards. We do what others won't; excellence is the baseline. Driven by Impact. Every contribution must move the mission forward - measurable, meaningful, unstoppable. Trust & Loyalty. We earn it daily through results, reliability, and integrity. Honor the Team. We are a brotherhood and sisterhood of purpose - no politics, just performance. Be Different. TurboVets is not “normal.” We attract those who want to build something historic, not comfortable. Arizona's Most Relentless Team. We set the pace. We define the standard. We are the outliers that make the mission real. Compensation We offer competitive U.S. market pay, early-stage equity participation, and unlimited PTO. Our benefits package includes comprehensive health, dental, and vision coverage, along with paid holidays and sick leave. At TurboVets, we emphasize ownership over oversight - giving you the freedom to make decisions and the trust to execute them. You'll be part of a mission-driven environment that values execution, personal growth, and meaningful impact over bureaucracy. Apply If you take pride in clean systems, secure workflows, and being the person everyone knows they can count on, we want to hear from you. Send your resume and a brief note explaining how you approach IT ownership in a fast-paced environment.
    $38k-65k yearly est. 1d ago
  • Desktop Support Engineer

    SISL Global

    Technical support specialist job in Phoenix, AZ

    Job Title : Desktop Support Engineer Duration : Fulltime Responsibilities “Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor co-ordination for faulty or new hardware requirements “IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application “Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues In Scope: Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor) Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support Co-ordination with OEM on Hardware/Software issues Ticket information documentation using ITSM tool. Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets) Deployment and configuration of new hire equipment (Manually and/or using automated Tools) Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools Hardware and software provisioning (check-in and check-out) Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service Articulate technical solutions to non-technical users in simple and easy to understand terms Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another) Uplift and reimage of leaver equipment and update of asset management system/CMDB. Update of asset management system/CMDB according to Joiner Mover Leaver Process
    $39k-59k yearly est. 2d ago
  • Service Desk Engineer

    Ltimindtree

    Technical support specialist job in Scottsdale, AZ

    About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ******************* Position : Service Desk Engineer Work Location: Scottsdale, AZ Job Description Effectively managing, developing, and training the service desk team. Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved. Conducting and sharing results from service and operation performance reviews. Promoting the service desk with senior management and working to ensure that it is properly viewed as a core business asset. Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations. Being aware of and managing the costs of running the service desks. Excellent verbal and written communication skills An active / empathic listener Excellent organisational skills with the ability to multi-task Ability to manage own time effectively and to be prompt and punctual Experience of working effectively within a team and collaborating with others to achieve a goal Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques Drive, self-motivation and ability to work under own initiative Knowledge and understanding of best practice frameworks (such as ITIL, ISO20k) for the delivery of IT services Sound knowledge and experience of supporting range of IT applications, platforms and technologies Ability to clearly and accurately communicate processes and procedures verbally and in writing Ability to produce management information reports from ITSM systems Experience of working accurately and confidently with service desk tools and technology, such as ITSM, remote access, knowledge resources Experience of developing professional and effective working relationships with customers and key stakeholders Experience of delivering a high level of customer service The necessary skills and attributes to integrate successfully into a busy team Tools Experience Preferred: ServiceNow, Nice Ability to multitask, meet deadlines, prioritize requests, and work independently. Able to communicate effectively with both business partners and IT professionals. Able to effectively collaborate cross-functionally at varying levels in the organization. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, colour, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.
    $40k-57k yearly est. 3d ago
  • IT Technician

    Inceed 4.1company rating

    Technical support specialist job in Phoenix, AZ

    IT Technician Compensation: $20 - $25 /hour, depending on experience Inceed has partnered with a great company to help find a skilled IT Technician to join their team! Join a dynamic team where technology meets innovation! As an IT Technician, you'll play a pivotal role in maintaining and enhancing the company's IT infrastructure. This is a fantastic opportunity to work with cutting-edge technology in a supportive environment. The role is open due to expansion, offering you the chance to grow with the company. Key Responsibilities & Duties: Configure and troubleshoot IT hardware and software Install, repair, and resolve issues on various devices Manage IT hardware assets according to policy Assist with IT Client Services projects and tasks Coordinate with technical support vendors Manage activities using ITSM platform Provide moderate end-user support Offer on-call support during non-business hours Required Qualifications & Experience: 3-5 years of IT experience Technical knowledge of endpoint devices and operating systems Understanding of Microsoft 365 and software applications Networking and telecommunications knowledge Strong written and oral communication skills Nice to Have Skills & Experience: Experience with audiovisual equipment Knowledge of ITSM platforms Experience in a financial services environment Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance Voluntary and Long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit If you are interested in learning more about the IT Technician opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $20-25 hourly 1d ago
  • Desktop Support Technician

    Sira Consulting, An Inc. 5000 Company

    Technical support specialist job in Phoenix, AZ

    • Deliver world-class IT support to onsite and remote executives • Independently resolve complex, break/fix issues in person or via telephone • Perform installations, replacements, upgrades, and other hardware/software related tasks as needed • Setup and monitor high-priority executive meetings utilizing collaboration and AV services • Provide technical support to Office Services as needed • Provide recommendations regarding new technologies to better support all executives, and users • Perform regular walkthroughs to provide proactive support to high visible individuals • Acts as a resource for IT projects and initiatives in other functional areas as needed • Receive and respond to incoming support requests in a timely manner including off hours • Follow set procedures for logging, reporting, and statistically monitoring desktop operations • Set reasonable expectations that can be counted on • Present the facts transparently to promote collaborative solutions • Working technical knowledge of current protocols, operating systems, and standards • Strong written and oral communication skills with a focus on executive level support • Analytical and problem-solving abilities, with keen attention to detail • Self-motivated and directed, with the ability to effectively prioritize and execute • Experience working in a team-oriented, collaborative environment • Strong customer-service orientation with a focus on customer satisfaction • Highest degree of professionalism and integrity • Flexibility to be on call during off hours and weekends • Ability to research and test new technologies and solutions • Time management and organizational skills
    $35k-48k yearly est. 3d ago
  • Desktop Technician

    Pomeroy

    Technical support specialist job in Mesa, AZ

    We are seeking an experienced IT Onsite Support Technician to provide comprehensive technical support services at our client's location. This is a 1-year, full-time contract opportunity working Monday through Friday. The technicians will be responsible for day-to-day IT support activities including hardware/software troubleshooting, user support, system configuration, and more. Mac OS support experience is critical for this role. Key Responsibilities: Provide in-person technical support for PC and Mac users Diagnose and resolve hardware and software issues, including operating system (OS) configurations and updates Perform password resets, OS performance tuning, and general troubleshooting Inspect and troubleshoot hardware components such as hard drives, LCDs, USB ports, and other peripherals Provide support for Mac OS and Apple applications (required) Address network connectivity issues, including wireless connectivity and wireless certificate installation for workstations and tablets Configure and restore Windows user profiles; install and configure profile-specific applications Support the distribution and configuration of approved peripherals (webcams, keyboards, mice, power adapters, etc.) Distribute accessories/peripherals to users through the designated process Support incident remediation after application pushes/packaging (non-CSC owned/supported apps) Handle service requests including asset management at centralized device pickup/drop-off points Coordinate deployment of loaner PCs, including build and configuration if selected by customer Manage return, repair, and redeployment of loaner assets into the customer's pool Provide up to 1 hour per week of project coordination support for labor monitoring Assist with key IT functions and service delivery as needed Required Skills & Qualifications: Proven experience in IT support roles, preferably in an onsite capacity Strong Mac OS and Apple software support experience (required) Solid understanding of Windows OS, user profile management, and application configuration Experience with hardware diagnostics and peripheral device support Ability to troubleshoot network and wireless issues Strong customer service and communication skills Ability to work independently and manage time effectively Experience with IT service request and incident tracking systems Additional Information: Technicians will use customer-provided stock for accessories and peripherals This role involves hands-on technical support and regular interaction with end-users Candidate must be able to work onsite during the specified hours
    $35k-50k yearly est. 5d ago
  • Internal IT Resource - IT Specialist (Construction Focus)

    X Contracting

    Technical support specialist job in Glendale, AZ

    Employment Type: Full-Time About the Role: At X Contracting, culture is not an afterthought, it's a performance driver. We hire for character, hustle, and accountability as much as for technical skill. You thrive where urgency, teamwork, and integrity matter every day. You communicate clearly, follow through on commitments, and take ownership of problems until they're solved. You respect field teams and understand that IT exists to serve the business. You're humble enough to listen, confident enough to act, and resilient when plans shift or pressure is high. You believe in progress over perfection and take pride in helping others succeed. X Contracting is seeking a hands-on, high-urgency IT Specialist to support internal operations across offices, project teams, and the field. This role is ideal for a tech-savvy problem solver who thrives in a fast-paced, construction-driven environment and wants to help modernize systems as the company scales. The successful candidate will combine strong technical skills with common-sense problem solving and a customer-service mindset. You'll be the first line of support for our people, keeping systems, networks, and devices running efficiently while contributing to the continuous improvement of our IT infrastructure. Key Responsibilities Provide Tier 1 and Tier 2 technical support to office and field staff (hardware, software, networking, mobile devices). Manage and maintain Windows-based systems, Microsoft 365, file permissions, and printer networks. Assist with onboarding/offboarding, user provisioning, and asset tracking. Support ERP, project management, and construction tech tools (e.g., Foundation, B2W, Trimble, Samsara, etc.). Perform system updates, backups, and troubleshooting under guidance from the IT Manager. Maintain detailed documentation of all support activities and contribute to IT knowledge base. Collaborate with Finance, Operations, and Safety teams to align technology with field demands. Participate in infrastructure upgrades and technology rollouts. Qualifications Education: Degree preferred but not required. Equivalent hands-on experience in IT support, systems administration, or networking will be given equal or greater consideration. 3-5 years of IT support experience, ideally in construction, manufacturing, or field-based industries. Strong knowledge of Windows desktop environments, mobile device (iOS) support, and network fundamentals. Familiarity with Microsoft 365, Azure AD, and Entra preferred. Demonstrated urgency, communication skill, and problem-solving ability. Reliable transportation and ability to visit job sites when needed. Ability to communicate. What We Offer Competitive compensation based on experience. Health, dental, vision, and 401(k) benefits. Supportive team culture with direct access to leadership. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Experience: IT: 3 years (Required) Shift availability: Day Shift Ability to Commute: Glendale, AZ 85305 (Required) Work Location: In person
    $65k-93k yearly est. 3d ago
  • IT Support- CompTIA Network +

    Techstaff of Arizona Inc.

    Technical support specialist job in Scottsdale, AZ

    IT Support Technicians (3-4 Needed) Contract Duration: January 5, 2026 - March 13, 2026 (will be a bonus upon completion of the contract and the return of equipment) $21-30/hr DOE Overview: We are seeking 3-4 IT Support Technicians to assist with a short-term technical support project. Ideal candidates will have strong communication skills, foundational networking knowledge, and the ability to work independently in a remote environment after initial onsite training. Responsibilities: Provide technical support for corporate and franchise locations. Troubleshoot and resolve network, hardware, and software issues. Support end users via phone, email, and remote-access tools. Document issues, solutions, and follow-up actions clearly and accurately. Collaborate with team members and escalate issues as needed. Utilize multiple monitors to manage concurrent systems and support tasks. Required Qualifications: CompTIA Network+ certification or equivalent training/experience. Strong written and verbal communication skills. Stable high-speed internet connection (candidate-provided). Fully functional home office setup, including: Internet service Electricity Heating and cooling Personal cell phone for authentication Ability to work with and navigate multiple monitors simultaneously. Additional Details: ** Candidates must be reliable, detail-oriented, and comfortable supporting fast-paced technical operations.
    $21-30 hourly 5d ago
  • Seasonal IT Technician

    Education Works 3.8company rating

    Technical support specialist job in Tempe, AZ

    Job SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities Incident & Request Handling: Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based). Support via Teams, phone, email, and in person; document root cause and steps taken. Aim for first-contact resolution where possible; clearly communicate ETAs/next steps. Devices & Endpoint Management: Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps. Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys). Perform health checks (disk, patch, antivirus status) and remediate. Accounts & Access: Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege. Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses. Collaboration & SaaS Support: Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS. Troubleshoot MFA/SSO issues, profile problems, meeting/device performance. Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests. Knowledge & Documentation: Create/update KB articles for repeat issues; keep “How-To”s and SOPs current. Education/Experience High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred. 1-2 years of hands-on IT support/help desk experience. Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools. Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC. Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment. Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues. Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN). Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
    $42k-73k yearly est. Auto-Apply 60d+ ago
  • IT Technician

    Taseko Mines Limited

    Technical support specialist job in Florence, AZ

    Job Title: IT Technician Department: Tech Services Reports to: IT Supervisor Location: Florence AZ Key Responsibilities: Reporting to the IT Supervisor, the IT Technician is responsible for troubleshooting hardware, software, login, and networking issues for the company. Serve as the point of contact for reporting and resolving all issues. Maintain all necessary project wide desktop equipment, network devices, mobile devices, hardware, and software. Account creation and management. Network management and security. Insure seamless operation of information technology systems project wide. Management of Microsoft Office 365 including Microsoft Exchange. Specific Responsibilities Include Maintain an inventory of spares to replace broken hardware and be able to proactively set up desktop environments for new hires. Work closely with network technicians to resolve issues and/or install new software or equipment. Maintain budget controls including forecasting expenditures. Other duties as required. Qualifications & Education: 2 years of experience in IT, network, and/or desktop support is required. Additional network certifications are a plus. Excellent customer service skills are required. Proficient written and verbal communication skills are required. Must be organized and able to work in a stressful environment to effectively manage work tickets and resolve multiple priorities at the same time. Ability to identify, analyze, and solve problems. Experience in the following is preferred: Proficiency in supporting all Microsoft 365 applications (Word, Excel, Project, and PowerPoint). Windows 10 to 11 migrations/24H2 troubleshooting experience. Experience with Apple products, Lenovo laptops, and peripherals. Network experience with Watchguard products. Set up and troubleshooting of Lexmark, Brother, HP, and Ricoh printers. Software application management and licensing. iPhone and Droid end user support. Verkada/CCTV systems set up and system management. Experience with Comodo products and remote support. Duo and MS authenticator usage. Cisco Meraki switches/Access Point troubleshooting. Active Directory, including hybrid environments, account creation, and resolving server synchronization challenges. SharePoint and cloud-based data management system set up. Experience with third-party software including accounting software, real-time, historical data management and analysis (4site, Capstone, or other programs). Experience with AutoCAD and ArcGIS software. Experience using Power Apps. Work Environment: This position will include office work, but some work will be performed in all-weather conditions outdoors. While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs, and lift up to 50 pounds. Must work in compliance with the Florence Copper site safety program. Rotating schedule including on call shifts for weekend coverage and on-night coverage as needed
    $37k-68k yearly est. Auto-Apply 40d ago
  • IT Technician

    Sunset Health 3.9company rating

    Technical support specialist job in Yuma, AZ

    ESSENTIAL JOB RESULTS: ➢Provides technical support to end-users either face-to-face, remotely, over the phone or via email. ➢Responds to “helpdesk” tickets or calls in a timely manner and follows IT helpdesk protocols. ➢Upgrades, secures, and encrypts systems to enable compatible software on all computers according to Sunset's network security standards. ➢Installs and configures computer equipment, software, network components, systems, printers, scanners, fax machines and other devices. ➢Troubleshoots and repairs hardware, system, and network problems, diagnosing and solving faults. ➢Monitors and maintains computer systems and networks to ensure smooth operation and to identify and address problems promptly. ➢Performs tests and evaluations of new software and hardware. ➢Supports the Technology Supervisor in the development and implementation of IT strategies. ➢Sets up new user accounts and profiles and handle password issues. ➢Manages and keeps track of IT inventory and equipment. ➢Keeps up to date with emerging technologies and industry trends and updating computer systems, software, and hardware accordingly. ➢Assists with file archiving and storage of archived files. ➢Conducts system backups and data recovery in case of system failures. ➢Provides training to staff, as needed. ➢Works on other duties as assigned.
    $46k-63k yearly est. 55d ago
  • Information Technology

    Veterans Prime, Inc.

    Technical support specialist job in Yuma, AZ

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $39k-71k yearly est. Auto-Apply 31d ago
  • Information Technology Technician / 2025-D54H25-011-R1

    Bureau of Indian Education

    Technical support specialist job in Sells, AZ

    Incumbent will create and maintain a safe, positive learning environment to ensure the holistic development of each student and staff member through cultural, social, spiritual, physical and academic experience. Incumbent will support the Bureau of Indian Education's mission, which is to provide high quality education opportunities from early childhood through life while considering a tribe's need for cultural and economic well-being.
    $38k-68k yearly est. 18d ago
  • Junior Network Administrator, Analyst, Tucson, AZ; ONSITE

    RTX

    Technical support specialist job in Tucson, AZ

    Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: Secret - Current Junior Network Administrator (P1) Analyst Information Workplace Services Raytheon Digital Technology Classified Infrastructure Services - Collateral Network Engineering team Tucson, AZ - Onsite Position/Active US Clearance required. At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. Join this high impact team as a Junior Network Administrator (P1) to ensure the smooth operation of classified network infrastructure at our Raytheon/RTX locations. The installation, maintenance, support, and monitoring of the network infrastructure will be performed. Candidate must have solid background supporting networks and have an active US Secret Security Clearance to be considered. This role is in Tucson, AZ and the role will be onsite at our facilities there, to work in classified computing areas. This role works mostly in the Tucson location Classified Collateral work areas. What you will Do: Maintain smooth operation of voice and data networks. Plans, evaluates, coordinates, and performs installation and/or reconfiguration of hardware and software elements of data and/or voice communication network Work in developing technical expertise in all areas of voice and data networks hardware and software interconnection and interfacing, such as switches, routers, firewalls, authentication servers, encryptors etc. Work with network management software platforms. May propose solutions to management to ensure all communications requirements based on future needs and current usage, configuring such solutions to optimize cost savings aligning with future requirements factoring in redundancy and required network uptime. Prepares or ensures that appropriate network documentation exists, including operational instructions, technical diagrams, and other documentation. Where no documentation exists, assist in developing documentation. Provide regular monitoring and network analysis regarding short- and long-range planning for in-house systems. Assist with coordination of third-party maintenance for network equipment or with vendors for third-party support. Willingness and availability to work outside normal business hours (evenings and weekends) as needed. Must be able to work with general supervision and follow established procedures. You will obtain Certifications in Security+ within 6 months and Cisco Certified Network Associate (CCNA) within a year. Raytheon will provide training to achieve this. What you will Learn: You will apply your Network Engineering skills to defense-oriented programs. You will obtain Certifications in Security+ within 6 months and Cisco Certified Network Associate (CCNA) within a year. Raytheon will provide training to achieve this. Qualifications You Must Have: Typically requires a University/bachelor's degree with less than 2 years of relevant experience, or in lieu of degree, will consider a minimum 4 years of relevant Network or IT Systems Administration experience. Experience with Networking equipment such as Cisco (or other product) routers, switches, firewalls, and/or intrusion detection systems, including software upgrades. Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Qualifications We Prefer: We ideally need someone with Cisco ISE experience with 802.1X, SolarWinds, and setting up client server environments for government networks. Security + and or CCNA certifications currently active. Experience with current cabling and fiber standards. Experience with access control list, security posture, and vendor best practices. Experience with Visio diagramming and design capabilities. 1-2 years of experience with network management software. Willingness and availability to travel domestically as needed. Knowledge of configuration and troubleshooting of encryption devices. Effective customer service skills, including oral and written communications. Experience with platforms such as IP telephony, NTP servers, GemOne, and SolarWinds. Ability to work under time constraints. Experience with classified computing, STIG compliance, and network refreshes Current DoD Top Secret level security clearance What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligibility - This role is NOT eligible for relocation support. Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a current & active US security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************ More information on our Tucson, AZ Location: **************************** RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 55,000 USD - 107,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $43k-59k yearly est. Auto-Apply 54d ago
  • IT Technician

    Harvest Preparatory Academy 3.8company rating

    Technical support specialist job in Yuma, AZ

    Harvest Preparatory Academy is a K-12 Charter School located in Yuma and San Luis Arizona. We are currently accepting applications for a qualified IT Technician. Harvest Preparatory Academy prides itself on excellence; we are looking for a candidate that will enhance our level of excellence and take pride in their work. Duties include, but are not limited to: Perform regular support and maintenance of IT equipment including desktops, servers, and network infrastructure for the HPA community Handle IT issues and problems, reporting and requesting assistance from IT management as necessary. Assess and ensure help desk tickets and technical issues are adequately recorded. Prioritize help desk tickets and work on resolutions in priority order Printer maintenance Application & Program maintenance Provide one-on-one training for unique HPA IT systems as needed and time is available. Network & Internet Maintenance / Monitoring Back up all updated files/programs/folders Create & Clean-up accounts (, Active Directory, Cisco Phone, Office365, Guardian, Etc.) Qualifications: High School Diploma or GED Three (3) years experience in IT field or comparable education in IT field Bilingual preferred but not required Qualified applicants will possess the following attributes: Self-starter and motivated worker/take initiative Strong leadership skills Ability to multitask Strong organization skills Strong communication skills Ability to work independently and research solutions Knowledge of Windows and Mac operation system, applications and settings Knowledge of MS Office applications Knowledge of Cisco phone systems a plus but not required
    $36k-52k yearly est. 60d+ ago
  • IT Technician

    Sonoran University of Health Sciences 3.7company rating

    Technical support specialist job in Tempe, AZ

    Sonoran University of Health Sciences shapes a healthier future by supporting students as they train to excel as healthcare professionals, by enhancing the health and well-being of our patients and communities, and by discovering effective treatments for humanity grounded in the healing power of nature. Our vision is a world that embraces the healing power of nature. Located in Tempe, Arizona, the overall environment is vibrant and dynamic, with passionate students, staff, and faculty. As a private institution, Sonoran University is dedicated to fostering a supportive, inclusive community for all. Sonoran community members embody and promote inclusive excellence (IE*). This includes a commitment to respecting diverse perspectives and continually advancing your understanding and practices around equity, belonging, and support for all students, employees, patients, and our greater community. You will contribute to a campus culture that embraces our core values. Job Description/Summary The Information Technology Technician at Sonoran University is responsible for providing exceptional first-contact technical support and customer service to our diverse community of administrators, faculty, staff, and students. This position plays a critical role in maintaining the day-to-day availability, functionality, and reliability of the University's IT systems, ensuring that technology supports Sonoran's mission of advancing health and wellness through education and innovation. The IT Technician installs, configures, and maintains operating systems, software, and hardware across a variety of devices, including desktops, laptops, tablets, smartphones, printers, copiers, and audio/video equipment, and provides technical support for networked and classroom technologies. This role combines hands-on troubleshooting, proactive system maintenance, and end-user education to ensure a high-quality IT experience across campus. Technical Support & Customer Service Serve as the first point of contact for technology support, delivering timely, friendly, and professional assistance to all Sonoran University employees, students, and guests. Diagnose, resolve, and document hardware and software issues for computers, mobile devices, and peripherals in both Windows and mac OS environments. This includes supporting the University as well as student-owned equipment. Provide setup and configuration for new workstations, ensuring consistency with Sonoran's IT standards and security protocols. Maintain a high level of communication with users throughout the troubleshooting process, ensuring clear explanations and a positive service experience. Support end-user services such as printing, network connectivity, user accounts, and email access, assisting with setup and troubleshooting as needed. System Maintenance & Documentation Monitor and maintain IT systems to ensure continuous performance and reliability. Document installations, maintenance, and repairs in the IT Helpdesk ticketing system (JIRA) to maintain service continuity and performance tracking. Create and maintain knowledgebase articles to promote self-service solutions for common technical issues. Assist with regular updates, security patches, and configuration changes to ensure all systems remain secure and up to date. Support the implementation and enforcement of standard operating procedures related to IT asset deployment, software management, and workstation usage. Hardware, Software, and Network Support Install, configure, and maintain hardware, peripherals, and software applications as needed across the campus. Collaborate with IT staff to identify recurring issues and recommend solutions or system improvements. Partner with third-party service providers and vendors to coordinate repairs and maintenance of Sonoran's IT equipment. Support VOIP systems (preferably Crexendo), including user setup and troubleshooting. Assist in maintaining inventory of IT assets, ensuring accurate records of devices, licensing, and equipment lifecycles. Audio/Visual & Classroom Technology Provide technical support for classroom and event AV systems, including projectors, microphones, smart boards, document cameras, and video conferencing platforms such as Zoom and Microsoft Teams. Assist faculty and staff in operating classroom technology effectively, ensuring smooth delivery of educational content. Perform preventative maintenance and testing of AV equipment to minimize disruptions. Compliance & Security Ensure all work performed aligns with HIPAA and FERPA regulations, maintaining confidentiality and security of sensitive data. Follow institutional IT security practices, including password management, data protection, and access control. Report potential vulnerabilities or security concerns to the IT Director promptly. Operations & Support Collaborate with the IT team to support operational needs and assist with minor facilities-related technology integrations as needed. Contribute to a culture of collaboration, continuous learning, and proactive problem-solving within the IT department. Perform other related duties as assigned to support the goals of the IT Department and the University. Experience Required Minimum of two (2) years of IT Help Desk or technical support experience, including supervisory or team lead experience preferred. Equivalent combination of education and experience may be considered. Current CompTIA A+ certification or equivalent education and/or experience required; additional certifications (Network+, Security+, Microsoft, or similar) preferred. Experience using IT helpdesk ticketing systems (preferably JIRA) and supporting VOIP systems (preferably Crexendo). Experience with audio/video systems, including projection systems, smart boards, and classroom technology preferred. Knowledge, Skills, and Abilities Strong understanding of Windows and mac OS environments, including installation, configuration, and troubleshooting. Proficiency with Microsoft Office 365 applications and collaboration tools (Teams, OneDrive, SharePoint, etc.). Familiarity with network fundamentals, printers, and peripheral device troubleshooting. Knowledge of AV presentation technology and platforms such as Zoom and Microsoft Teams. Excellent customer service, communication, and interpersonal skills, with the ability to work effectively with diverse groups of people. Proven ability to manage multiple priorities, projects, and competing deadlines in a fast-paced environment. Strong problem-solving, analytical thinking, and decision-making abilities. Demonstrated leadership, mentoring, and team coordination skills. Ability to exercise discretion, maintain confidentiality, and apply sound judgment in sensitive situations. Detail-oriented with strong documentation and organizational abilities. Other Requirements Ability to lift or move up to 50 lbs frequently and occasionally handle heavier items with assistance. Must reside within the Phoenix metropolitan area. Flexibility to work occasional evenings or weekends for system maintenance, special events, or urgent support needs. Education Requirements Minimum Education/Certifications Associates degree in Computer Network Services Technology, Computer Services, Information Technology, System Administration or related area or at least 1 year of IT Help Desk or similar support experience. Desired Education/Certifications Current CompTIA A+ certification or equivalent education and/or experience. Any combination of education, training, and experience that provides the required knowledge and abilities. Working Environment Activities are performed in an environmentally controlled office setting subject to extensive periods of sitting, keyboarding and manipulating a computer mouse. Required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing and pulling of up to 50 pounds. Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts. Communicate to perform essential functions. Background/Screening All candidates offered a position at SONORAN UNIVERSITY undergo a background and drug screen prior to hire. All employees must show documentation of vaccinations or provide titer results for measles prior to first day of work (unless religious or medical exemption is on file). Employment is contingent upon satisfactory outcome of all screens required of this position. SONORAN UNIVERSITY is an Equal Opportunity Employer committed to a diverse and inclusive workforce. We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other legally protected status. SONORAN UNIVERSITY is a smoke free campus. * Inclusive Excellence is the standard set by an organization to intentionally integrate diversity, inclusion, and equity into its organizational pursuit of excellence. About Sonoran University: Sonoran University of Health Sciences is a non-profit and internationally recognized higher education institution dedicated to shaping a healthier future. Guided by our mission to support students as they train to excel as healthcare professionals, enhance the health and wellbeing of our patients and communities, and discover effective treatments grounded in the healing power of nature. We uphold our core values: We shape the future, we love, we achieve excellence, we are resilient, and we do the right thing. The University's College of Naturopathic Medicine, College of Nutrition, and School of Mental Health offer evidence-based programs designed to shape a healthier tomorrow by preparing the next generation of healthcare professionals. To serve the University's mission, the Sage Foundation for Health supports several Community Clinics focused on providing free naturopathic medical care to local underserved communities within the Phoenix Metro area. The College of Nutrition's Virtual Center for Personalized Nutrition aims to eliminate traditional barriers to nutritional care by providing personalized and evidence-based care delivered at no cost via telehealth. The Ric Scalzo Institute for Botanical Research is a state-of-the-art molecular biology/phytochemistry laboratory seeks to improve therapies for global health concerns by exploring traditional medicine at the cellular, molecular, and cultural level to create novel botanical solutions that support people, plants, and planet. The University's Clinical Care branch operates two open-to-the-public clinics at the Tempe Campus. The Medical Center provides naturopathic healthcare for a wide range of patients including but not limited to; family medicine, nutrition and digestive health, mental health and well-being, dermatologic conditions, endocrine and auto-immune concerns, and acute symptoms. The Neil Riordan Center for Regenerative Medicine focuses on non-opioid solutions to pain and pain management utilizing treatments ranging from cupping and acupuncture to regenerative injection therapies. The Medicinary is the largest natural pharmacy in Arizona, offering an expansive collection of the highest quality, professional-grade supplements, herbs, and natural health products. Every purchase made at the Medicinary helps support the Sage Foundation and its mission to provide free healthcare to those in need. Nurture your knowledge, visit sonoran.edu Benefits: At Sonoran University, we achieve excellence and shape the future by fostering a workplace where you can thrive and grow! Our benefits go above and beyond to support your health, happiness, and lifestyle. Qualifying employees enjoy comprehensive medical, dental, and vision plans, vacation time, 12 paid holidays, a 401(k) plan with a discretionary match, and employer-sponsored life, AD&D, and long-term disability coverage. Every team member benefits from paid sick time, and exclusive perks like free office visits at our Medical Center and Neil Riordan Center, plus discounts at the largest medicinary in the Southwest - with shipping available! Enjoy a delicious meal our onsite café, or unwind in our fully equipped employee breakroom with a full kitchen, coffee, and new snacks every month. Prioritize your wellness with free personalized nutritional care, a yoga studio, a fitness center, and covered parking. Explore a wealth of knowledge in our library, rock your Sonoran pride on Casual Wednesdays, and be celebrated through our annual Employee Appreciation Day. Want more? Access exclusive deals on attractions, shows, shopping, and more through Tickets At Work and LifeMart. With a flexible hybrid work environment and an inspiring culture, Sonoran University is where passion and purpose meet to create a workplace like no other!
    $25k-31k yearly est. Auto-Apply 1d ago
  • Area IT Technician II

    Love's 3.5company rating

    Technical support specialist job in Peoria, AZ

    Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Career Development* Hiring Immediately Welcome to Love's: The Regional/Area IT/Technology Technician II is responsible for managing technology needs across approximately 50-70 Love's locations. This role contributes to improving store/site device uptime, through intra-team problem solving, review of applicable knowledge-based documents, and close collaboration with other technology support teams to resolve numerous technology issues. Daily travel and at times overnight stays are required to ensure that all responsibilities are met. Job Duties: Develop strategic store support schedule; utilizing store health and critical device dashboards; current open incident report; current install and troubleshooting projects; store and above store management requests; emergency situations; and revenue reports. While being flexible to fluid operational needs. Monitoring requests and collaborating with ITST and Fuel Specialists to assist with needed support to avoid third party vendor cost. Providing in-person and remote customer service, with strong communication and problem-solving skills. Overseeing outside vendor support to ensure that all responsibilities of work scope are met. Build and maintain solid working relationships with store operations leadership to enhance technology/operations collaboration. Provide onsite support and assistance to other technology teams during new store/site and remodel openings. Open and constant communication with store management to ensure issues are resolved and not recurring. Utilize available AI opportunities to assist in the development of scheduling and follow up action. Experience and Qualifications: 1-2+ years of hands-on end-user IT support in a business or enterprise environment Proven ability to troubleshoot desktops, laptops, monitors, printers, and common peripherals Working knowledge of Windows operating systems Understanding of basic networking concepts (Ethernet, Wi-Fi, IP addressing, patching) Experience installing, configuring, and troubleshooting standard office software (e.g., Microsoft 365, browsers, collaboration tools) Ability to work within an IT ticketing/ITSM system to manage and document support requests Strong customer service and communication skills for supporting non-technical users in person Experience with workstation setup, imaging, and device provisioning Ability to configure and support monitors, docking stations, keyboards, mice, and basic AV equipment Solid troubleshooting methodology with the ability to document actions and escalate appropriately Experience with cabling & physical infrastructure familiarity preferred. Constructing, terminating and testing network cables. Identifying cable types. Working in IDF/MDF environments. Experience with remote support tools preferred. Experience using remote assistance software preferred. (e.g., TeamViewer, Bomgar, RDP). IT certifications preferred but not required: CompTIA A+, Network+, CCNA, or similar. Hardware diagnosis and repair for desktops, laptops, monitors, printers, and peripherals Windows OS administration, including user profiles, updates, and troubleshooting Network fundamentals and connectivity troubleshooting (Ethernet, Wi-Fi, IP addressing, VLAN basics, DHCP, DNS, switching) Cable management, patching, and identifying network cabling types Software installation, configuration, and support for Microsoft 365 and collaboration apps Use of ITSM/ticketing tools (ServiceNow, Jira Service Management, Zendesk, Remedy) and remote support tools (RDP, TeamViewer, Bomgar) AV and conference room equipment setup and troubleshooting, plus peripheral configuration (docking stations, keyboards, mice, webcams, headsets) Documentation skills, including ticket updates, asset tracking, and incident notes Work Environment and Physical Demands: This position will require regional travel to Love's locations in neighboring states (a company vehicle is provided) Frequent interaction with store team members and vendors Work performed onsite in retail locations, truck care shops, IT closets (IDFs/MDFs), and sometimes warehouse or production areas. May involve exposure to moderate noise levels (e.g., server rooms, equipment) Requires adherence to safety protocols when working near electrical equipment or cable infrastructure Work may include urgent or time-sensitive troubleshooting during peak business hours Ability to lift, move, or carry equipment (typically 25-50 lbs), such as desktops, monitors, printers, and AV gear Frequent bending, kneeling, crouching, and reaching to access equipment under desks, behind racks, or in wiring closets Standing or walking for extended periods while supporting users or performing equipment installations Manual dexterity for tasks such as connecting cables, handling small components, or using hand tools Ability to climb ladders or step stools to access ceiling cabling or mounted equipment Visual acuity to read small labels, wiring diagrams, and display screens Comfort working in tight or confined spaces such as server racks or cable pathways This is a remote/work from home position when not traveling. Traveling to Love's locations is required. Our Culture: Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture. Love's is an Equal Opportunity Employer. Veterans encouraged to apply. Job Category: Information Technology
    $28k-45k yearly est. 1d ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Technical support specialist job in Surprise, AZ

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $23.00/Hour
    $23 hourly 1d ago

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ASM Research, An Accenture Federal Services Company

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Top 10 Technical Support Specialist companies in AZ

  1. ASM Research, An Accenture Federal Services Company

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