Technical support specialist jobs in Athens, GA - 134 jobs
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Bc Tech Pro 4.2
Technical support specialist job in Athens, GA
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-41k yearly est. 1d ago
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Technical Support Specialist
Hisense USA 3.6
Technical support specialist job in Suwanee, GA
Job DescriptionSalary:
Responsibilities:
Provide Third Part Support Via Phone/Email/Text to Technicians in the Home
Be available to receive phone calls all day.
Assist in the repair of HA & CE product.
Maintain training to improve product knowledge.
Utilize tools to diagnose problems such as phone app to visually see what technician is looking at.
Make decisions based on the best interests of customer & Hisense.
Investigate field failure data & update R&D/Factory.
Other duties as assigned.
Qualifications:
Associates or 2-year tech school degree
1-5 years hands on field repair of home appliance or TV products.
Strong communication and interpersonal skills
Knowledge of various software programs such as Windows, email, Word and Excel
Hisense USA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding equal employment opportunity and affirmatively seek to recruit, develop, and promote qualified individuals from diverse backgrounds. Our company is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We encourage applicants of all ages, races, ethnicities, religions, genders, sexual orientations, and abilities to apply for employment with our company.
$40k-66k yearly est. 3d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Watkinsville, GA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-41k yearly est. 9d ago
Help Desk Analyst 1
Apidel Technologies 4.1
Technical support specialist job in Conyers, GA
Job Description
Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Local Candidates Must be Bilingual, Spanish/English Provides technical assistance to both internal and external customers for tier one issues.
This position requires handling a high volume of calls in a call center environment focused on customer service.
Internal customer support involves troubleshooting hardware, software, and connectivity issues.
The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile drivers licenses.
The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.
Job Responsibilities
Oversee the daily performance of computer systems and applications.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.
Confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Minimum Qualifications:
High School diploma or GED
Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment.
Preferred Qualifications
1+ years experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.
Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
Knowledge of Apple iOS
$30k-38k yearly est. 31d ago
Technical Support Specialist II
National Commission On Certification of Physicians 4.1
Technical support specialist job in Johns Creek, GA
Applicants must be authorized to work lawfully in the United States for NCCPA as NCCPA will not sponsor or take over sponsorship of employment visas.
As the TechnicalSupportSpecialist, you will be responsible for daily administration and technicalsupport of infrastructure services that facilitate day-to-day operation for all end users.
Reports To: Senior Director of Infrastructure and Security
Who We Are
National Commission on Certification of Physician Assistants (NCCPA) is the only certifying organization for physician assistants in the United States. Established as a not-for-profit organization in 1974, we are dedicated to assuring the public that board certified PAs meet established standards of clinical knowledge and cognitive skills upon entry into practice and throughout their careers. All U.S. states, the District of Columbia and the U.S. territories have decided to rely on NCCPA certification as one of the criteria for licensure or regulation of PAs.
Location: NCCPA is a hybrid work environment with our headquarters located in Johns Creek, Georgia. NCCPA has determined that the telecommuting status of this position is on-site, which means that employees in on-site positions work all of their work hours onsite in the NCCPA headquarters except for occasional telecommuting at the discretion of their manager or occasional work travel.
Why Work at NCCPA
We get to do meaningful work every day, and we enjoy working and having fun together! No wonder we've been ranked #5 out of 62 small businesses in the metro Atlanta area by the Atlanta Journal Constitution's 2025 Top Workplaces in the Region.
How Will You Make a Difference? You will…
Provide comprehensive meeting support, including setup, real-time assistance, and event breakdown to ensure a seamless experience.
Deliver help desk support by managing ticket triage, diagnosing issues, troubleshooting, and providing effective solutions for end users in alignment with established procedures
Manage end user hardware/software lifecycle maintenance by utilizing deployment tools to create and maintain system images to ensure efficient and consistent setup across devices, following the hardware rotation schedule, and carrying out prescribed asset management procedures.
Collaborate with vendors, software providers, and third-party consulting services to address hardware and software issues. Administration of new hires, terminations, job transfers, etc. (IT portion), this includes system administration work in Active Directory users and computers, email system, phone system, physical access system, audio/video systems, etc.
Conduct new hire onboard information technology familiarization orientation and end user training on hardware/software.
Work with other team members to implement and maintain technology infrastructure solutions including wired and wireless computing, telephony infrastructure, etc. Install and monitor end point security solutions such as antivirus protection, Network Access Control, full disk encryption, web security, etc.
Hard Skills You Will Have
Bachelor's degree in a technical field or equivalent combination of education, technical training, military, and/or work experience will be considered.
At least three years of professional experience working in Information Technology.
Soft Skills You Will Have
Your highly developed time management skills, systematic approach to organization/planning and keen attention to detail while managing multiple projects.
Your excellent verbal and written communication skills with internal and external customers.
Your interpersonal skills and ability to collaborate with cross-functional teams.
Your ability to multitask and quickly adapt to changing/conflicting priorities as required.
Aptitude for customer service, problem solving, exploring, and learning new technology.
Extra Skills You Can Bring Along
Prior IT support or system administration experience.
Familiarity with help desk ticketing systems
Advanced knowledge of Windows Operating Systems.
Knowledge of Mac OS and Linux
Audio/video support experience.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
NCCPA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, NCCPA will take steps to assure that individuals with disabilities are provided reasonable accommodations. If a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Human Resources at ************.
$37k-68k yearly est. Auto-Apply 7d ago
IT Field Technician
Koch Foods 4.1
Technical support specialist job in Cumming, GA
* Responsible for prioritizing production-critical issues and escalating to appropriate technical staff. * Report and validate incident and reported issues. * Provide general application assistance. * Install and maintain network cabling. * Install and troubleshoot hardware, including PC, Wyse Terminals, Printers, and Scanners.
* Provide on-site and remote support to all staff.
* Provide problem solving assistance and resolution, including follow-up ensuring resolution of issue(s).
* Perform other related duties as required.
* Degree or certification in IT related studies preferred.
* Military background highly desirable.
* Proficient in Microsoft software including Outlook, Word, and Excel.
* Strong written and oral communication skills.
* Knowledge of CAT6 cabling with ability to terminate both male and female jacks based on industry standards.
* Good customer service skills with ability to explain technical concepts to non-technical users.
$42k-59k yearly est. 25d ago
Analyst, IT Support
Norsk Hydro Asa
Technical support specialist job in Gainesville, GA
Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company.
What we offer you
Hydro employees can enjoy several benefits including:
* Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts
* Retirement Savings
* Education Assistance
* Bonus Plan Eligibility
* Parental Leave
What you will be doing
The Analyst, IT Support is responsible for maintaining the health and smooth operation of the computer systems infrastructure and locally supported business applications at Hydro's locations. This role ensures adherence to Hydro's Global IT Architecture Standards and Operational Processes. This position reports to the Senior Lead ITS Analyst.
What will make you successful?
Required Education/Experience:
* Bachelor's Degree in IT-related field, Computer Science, Engineering, or the equivalent of 10 years of work experience.
* Minimum of 7 years of experience in IT TechnicalSupport.
* Minimum of 7 years of experience working with PC hardware, operating systems and software packages including Microsoft Office 365 applications.
* Minimum of 7 years working with LAN infrastructure.
* Minimum of 7 years of experience with printers used in manufacturing environments and Wi-Fi technologies.
Preferred Skills/Qualifications:
* Experience in a manufacturing environment is preferred.
* Additional knowledge of IT infrastructure and business applications preferred.
* Excellent communication skills.
* Strong organizational and time-management skills.
Hydro in North America is an Equal Opportunity Employer where all phases of employment are based strictly upon the qualifications of the individual as related to the work requirements of the position. This policy is applied without regard to race, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, veteran status, marital status or any other category protected by law. We strive to provide equal opportunities for all to contribute and succeed with us.
If you need an accommodation in order to complete the application, please contact Hydro Recruiting via email at **********************************
Possible work locations
Why Hydro?
Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world's most pressing issues - and we hope you'll join us in solving the next century's. Whether you're working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future.
Why Hydro?
Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world's most pressing issues - and we hope you'll join us in solving the next century's. Whether you're working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future.
A job where you make a difference
A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage.
Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.
Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions.
Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Explore our world and the heart of our operations.
A job where you make a difference
A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.
Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Explore our world and the heart of our operations.
A job where you make a difference
A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued.
Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Explore our world and the heart of our operations.
About Hydro
* Hydro is a leading aluminium and renewable energy company committed to a sustainable future
* Founded: 1905
* Number of employees: 32,000
* Company presence in around 40 countries worldwide
* President and CEO: Eivind Kallevik
Learn more about Hydro
Get to know us
Purpose and values
Hydro worldwide
History and heritage
Career areas
Meet our people
Hydro's talent community
Can't find the right job? Be the first one to learn about new job opportunities that might be a perfect fit for you.
Join Today
Hydro's talent community
Can't find the right job? Be the first one to learn about new job opportunities that might be a perfect fit for you.
Join Today
Nearest Major Market: Gainesville GA
$35k-58k yearly est. 2d ago
IT Helpdesk Technician
Hitachi Astemo Ohio Manufacturing
Technical support specialist job in Monroe, GA
Maintains, installs, and troubleshoots IT related systems to ensure reliable operations.
Researches and implements technological strategic solutions related to Helpdesk support
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
Responds to telephone calls, email, and Help Desk requests for technicalsupport.
Documents, tracks, and monitors the problem to ensure a timely resolution.
Troubleshooting and installation knowledge of Microsoft Client Operating systems, Windows 7/8.1/10/11, Microsoft Office, and Imaging technologies
Deploy hardware as needed.
Provide Off-Hour support as needed. This includes taking home company provided equipment nightly to provide support.
Qualifications:
Knowledge, Skills, and Abilities:
Strong customer service skills with the ability to handle multiple tasks with frequent interruptions.
Understanding of computer hardware (SSD, RAM, Processor, etc.)
Knowledge and understanding of IT systems, and how they interconnect.
Familiarity with mobile devices: iPhone and iOS
Basic Working knowledge of TCP/IP and LAN Networking
Adhere to all safety policies & guidelines.
Willingness to take on special projects as directed by management.
Education: Associates Degree in IT or related area, applicable certificates, or equivalent IT experience.
Experience: Minimum of 1 year of experience, Certifications relevant to the position will receive higher consideration.
Working Conditions
Physical Demands:
Team members may be routinely exposed to equipment operational noise heat-cold-and dust.
Team Member may be required to stand, sit, squat, walk, bend, move, reach, or stretch for prolonged time periods with no restrictions, as required by job duties.
Work in a safe and professional manner while adhering to all regulatory requirements (OSHA, EPA, State, and Federal regulations, etc.).
Comprehend and adhere to management directions and/or safety instructions with no restrictions.
Effectively communicate in Business English language.
Pull, push, carry, lift, or move items up to 50 lbs. throughout the work shift without assistance, as required by job duties.
Pull, push, carry, lift or move materials/people/items/equipment weighing over 50lbs or more during the work shift, with the use of Company provided devices as required by job duties.
Travel: Local travel may be required as needed. Must have a valid driver's license.
Location: 100% Onsite
Equal Opportunity Employer (EOE) - Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender, identity, disability, protected veteran status and national origin.
At Astemo, we're challenging the status quo with the power of diversity, inclusion, and collaboration. Our goal is to build an inclusive work environment that celebrates the differences of our employees. We want to ensure that every employee feels valued, respected and empowered. We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Astemo is proud to be an equal opportunity employer.
If you need a reasonable accommodation to apply for a job at Astemo, please send the nature of the request and contact information to ************************* when applying for the position.
$35k-58k yearly est. Auto-Apply 60d+ ago
IT Specialist II - Lake Oconee
Banksouth 3.9
Technical support specialist job in Greensboro, GA
At BankSouth, we're not just in the business of banking; we're in the business of building relationships and empowering our customers to achieve their financial goals. As a trusted community bank, we pride ourselves on delivering personalized service and tailored solutions that make a real impact on the lives of our customers and communities.
About the Role:
This position will provide IT support services to both bank staff and customers. As a BankSouth IT Specialist you will be a trusted advisor; solving problems for users of the bank's systems and will be responsible for educating and advising others on the use of IT systems. This is not a remote position. Candidate must be located within commuting distance of our Greensboro branches.
Schedule for this Role:
Monday - Friday, 8am - 5pm
Qualifications
Who We Are Looking For:
Six months to two years of similar or related experience, including time spent in preparatory positions. A two-year college degree or completion of a specialized course of study at a business or trade school is required.
Benefits Available:
100% bank paid employee only Medical and Dental options
100% bank paid short term disability, long term disability, term life insurance and Teladoc service
Affordable Vision coverage
Health Flexible Spending Accounts (FSA)
Generous PTO and 11 paid holidays
401k retirement plan with company match
Competitive compensation program with monetary incentives
Military veterans encouraged to apply!
BankSouth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.
BankSouth does not accept unsolicited resumes from recruiters. All recruiting is managed through BankSouth's Human Resources Department. Please do not contact our hiring managers directly. If you would like to explore a recruiting relationship with BankSouth, please contact our Human Resources Department. All unsolicited resumes submitted through channels other than our Human Resources Department regarded as property of BankSouth.
$76k-98k yearly est. 1d ago
Help Desk Analyst 1
Padmore Global Connections
Technical support specialist job in Conyers, GA
Interview Type: Phone and In-person
Work Arrangement: Hybrid
Engagement Type: Contract
NOTE: Applications with resumes in PDF Format will be automatically rejected. Only Word format resumes will be considered.
Short Description:
Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
Complete Description:
LOCAL CANDIDATES
*This position is located at DDS Headquarters in Conyers, Georgia*
*MUST be Bilingual, Spanish*
**Do NOT submit candidate previously submitted to #762935**
*MUST have Call Center exp*
Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.
Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile driver's licenses. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.
Job Responsibilities
Oversee the daily performance of computer systems and applications.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.
Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Minimum Qualifications:
High School diploma or GED
Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment.
Preferred Qualifications
2+ years experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.
Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
Knowledge of Apple iOS
This position is located at DDS Headquarters in Conyers, Georgia.
$30k-43k yearly est. 60d+ ago
Helpdesk Support Technician
Mis Solutions
Technical support specialist job in Suwanee, GA
Job Description
MIS Solutions, Inc. is a high-growth, entrepreneurial, information technology (IT) service firm offering unparalleled opportunities to advance your career. Join our team of friendly, high-energy professionals who love what they do! CRN Magazine has recognized MIS Solutions as one of the top 150 fastest growing Managed Service Providers in the United States.
Job Title: Helpdesk SupportTechnician (Level 2)
Reports to: Support Manager
Location: Suwanee, GA
We are seeking a Level 2 Helpdesk SupportSpecialist to join our dynamic workforce and help us reach new heights. This career opportunity is perfect for those who aim to join a team committed to fostering strong relationships, high accountability, and collaborative teamwork.
Duties and responsibilities
Responsible for resolving moderately complex technical issues
Collaborate with internal and external teams
Mentor Level 1 technicians and often directly with client end-users and systems to ensure client satisfaction
Participate in security incident response
Provide technical guidance and drive continuous improvement initiatives
Requirements
1. Endpoint and Desktop Support
Strong knowledge of Windows 10/11
Proficiency with Microsoft 365 (email setup, Outlook troubleshooting, Teams)
Printer/networked device support
Malware removal, endpoint protection tools
Disk imaging / user profile migration
2. Network Fundamentals
Understanding of:
DNS, DHCP, TCP/IP
VPN configuration and troubleshooting
Firewall basics
LAN/WAN connectivity and troubleshooting
Wi-Fi configuration and troubleshooting
3. Server and Infrastructure Support
Basic to intermediate knowledge of:
Windows Server (2019/2022) - user/group management, file/print roles, RDS
Active Directory - user/group/OU management, group policies
Remote Desktop Services (basic troubleshooting)
Familiarity with backup systems and disaster recovery concepts
4. Remote Tools & MSP Software
Proficiency with ConnectWise Automate, ConnectWise PSA/Manage, ScreenConnect
Scripting basics (PowerShell, batch files - advantage if more advanced)
5. Security Awareness
MFA troubleshooting
Email filtering/spam/phishing protection tools, e.g. MS365 Spam Filter, Defender
Endpoint security tools, e.g. SentinelOne
Minimum Requirements
Certifications Preferred
CompTIA A+, Network+, and/or Security+
Microsoft 365 Certified: Modern Desktop Administrator Associate certification
or Microsoft 365: Endpoint Administrator certification
Soft Skills / Client - Facing Skills
Strong written and verbal communication (especially for client communication)
Professionalism under pressure (client escalations, SLAs)
Ability to document thoroughly in tickets and knowledge base
Escalation awareness: knowing when to escalate to Level 3/beyond
Time management & prioritization (handling multiple tickets and client urgencies)
Demonstrated success with multi-tasking and the ability to adapt to an ever-changing environment while maintaining a clear focus on all priorities
Experience working in a fast paced, friendly, and team orientated environment
Excellent oral and written communication skills
Strong organization skills and acute attention to detail
Passionate about working with people to solve problems and learn new things
Experience working in a fast paced, friendly, and team orientated environment
Excellent oral and written communication skills
Strong organization skills and acute attention to detail
Passionate about working with people to solve problems and learn new things
Working conditions
The Helpdesk SupportTechnician position usually works regular business hours but may be required to work additional hours to meet requirements. This position generally works in an office setting environment.
Physical requirements
Must be able to lift up to 15lbs
$30k-43k yearly est. 27d ago
IT Support Technician Level 2
Beyond It Support LLC
Technical support specialist job in Lilburn, GA
Benefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Training & development
Vision insurance
About Us:
We are an MSP committed to delivering top-notch IT support and solutions to local businesses. Were looking for a skilled Bench Technician with 3-5 years of experience to help us keep our clients hardware running smoothly and efficiently.
Job Description
What Youll Do:
Diagnose, repair, and refurbish IT equipment including desktops, laptops, servers, and networking hardware
Troubleshoot hardware issues quickly and accurately to minimize client downtime
Assemble and prepare equipment for deployment or return to clients
Maintain detailed records of repairs, parts used, and test results
Manage and organize repair bench workspace and inventory of spare parts and tools
Work closely with help desk and field technicians to support client needs and share technical insights
Assist in configuring and testing equipment before its delivered or deployed
Stay up to date on the latest hardware technology and repair techniques relevant to MSP services
Onsite work at Clients locations as needed. Including setups, pickups, drop-offs
Manage incoming deliveries and inventory.
Additional Duties and Responsibilities:
Improve customer service, perception, and satisfaction.
Fast turnaround of Customer Requests.
Ability to multi-task
Ability to work in a team and communicate effectively.
Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
Escalate service requests that require engineer level support, following ticket to resolution.
Responsible for entering all time and expenses in ConnectWise as they occur.
Enter all work as service tickets in ConnectWise.
Understand processes in ConnectWise by completing assigned training materials on the ConnectWise University.
Who You Are:
You have 3-5 years of solid experience as a Bench Technician or similar role within IT support or repair
A Plus Certification
Comfortable with a variety of IT hardware from desktops and laptops to networking devices and servers
Detail-oriented and able to troubleshoot with patience and precision
Able to handle multiple repair jobs efficiently in a fast-paced environment
A good communicator who can work collaboratively with a small team and interface with clients when needed
Reliable and proactive, taking ownership of your work from start to finish
Advanced understanding of operating systems, business applications, printing systems, and network systems.
Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
Diagnosis skills of technical issues.
Familiarity with MSP workflows, ticketing systems, or IT service management is a plus
Travel to clients locations as needed (Must have reliable transportation)
Why Join Us?
A friendly, supportive team atmosphere where your skills really make a difference
Hands-on experience with a wide range of hardware in a growing MSP environment
Opportunities to expand your technical knowledge and grow your career
Competitive pay and flexible work arrangements tailored for work-life balance
A chance to help local businesses stay productive and secure with your expertise
If youre ready to bring your repair skills to a growing MSP where youll be valued and challenged, wed love to hear from you!
Travel to clients locations as needed (Must have reliable transportation)
$35k-54k yearly est. 3d ago
A Level Technician
Precision Tune Auto Care Lawrenceville 107-50
Technical support specialist job in Lawrenceville, GA
Job DescriptionAutomotive Technician
Precision Tune Auto Care Lawrenceville/Sugarloaf is building a flagship hospitality-driven store, and we are looking for experienced technicians who want more than flat bays and flat culture.
This is a place for technicians who care about the craft, care about the customer, and want to work in a shop that is organized, respectful, clean, and professionally run.
Our lead-level and master-level technicians are problem solvers, culture carriers, and trusted professionals who take pride in doing things the right way.
Text or call Todd Hall anytime - ************** to inquire or set up an interview
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What You Get
• Competitive pay for qualified technicians
• Climate-controlled shop
• Closed Sundays
• Busy shop with strong car count and opportunity to do meaningful work
• Clean, modern, organized facility
• Local ownership with leadership onsite daily
• Industry competitive benefits available
• Ongoing paid training and advancement paths
• Weekly team lunches
• Technician rewards: earn points for training and performance
• Real-time technicalsupport and coaching
• A shop culture built on respect, hospitality, and professionalism
What You'll Do
• Diagnose and repair domestic and import vehicles with accuracy and integrity
• Perform complete preventive maintenance inspections with honesty and clarity
• Troubleshoot drivability, electrical, powertrain, and mechanical systems
• Communicate effectively with advisors to support clean, ethical recommendations
• Work as part of a professional team to solve problems and meet deadlines
• Maintain high standards for safety, cleanliness, and organization
• Contribute to a positive shop culture that respects technicians and customers
What We're Looking For
• 6+ years professional automotive technician experience
• ASE certifications preferred - Master / L1 strongly preferred (or desire to achieve)
• Strong diagnostic ability across domestic and import vehicles experience
• Solid knowledge of drivability, electrical, powertrain, and mechanical systems
• Professional appearance and communication
• Coachable, team-oriented, growth-minded
• Long-term career mindset
• Valid Georgia driver's license
Physical Requirements
• Lift and move heavy parts and equipment
• Work on vehicles raised overhead
• Stand and move throughout the workday
• Work in tight spaces
• Use hand tools with dexterity
• Drive manual transmission vehicles
• Navigate digital diagnostic and shop software
About Precision Tune Auto Care Lawrenceville/Sugarloaf
We are building a next-generation auto care shop that combines high-level technical work with real hospitality, organization, and respect for both customers and technicians.
This is not a chaos shop.
This is a professional shop.
This is a long-game career environment.
If you are tired of broken processes, bad communication, and being treated like a number, you will feel the difference here fast.
$32k-45k yearly est. 12d ago
Intern, IT Desktop Engineering
Mansfield Energy 4.2
Technical support specialist job in Gainesville, GA
The IT Internship program is designed for students seeking a career within the field of technology. This is an Internship opportunity for highly qualified college/university student obtaining their Bachelor's Degree. The program provides the Student Intern practical work experience to augment their education and career preparation. During the work experience, the Student Intern will be exposed to the interpersonal relationships a job requires, both with co-workers and supervisors that are essential in obtaining a successful, satisfying career.
Internship Details
General: Full-time, onsite paid internship ($18/hour)
Dates & Time: May 18, 2026, through July 31, 2026, Monday thru Friday 8am - 5pm
Location: Gainesville, GA - Onsite
Key Projects
The IT Intern will be assisting with the following:
New equipment setups
IT asset inventory
Streamline process documentation
Basic hardware/software troubleshooting
Basic VOIP troubleshooting
Image laptops
Maintain stock inventory
Requirements:
Current upcoming Junior or Senior pursuing a Degree in Computer Science, Information Systems, or a related field
Interest in IT Infrastructure and Desktop Engineering
Able to work 8am - 5pm, onsite in Gainesville, GA for 40 hours per week from May 18, 2026, through July 31, 2026.
Critical thinking and initiative
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$18 hourly 60d+ ago
Support Technician
Daveandbusters
Technical support specialist job in Lawrenceville, GA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $12.25 per hour
Salary Range:
7.25
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12.25
We are an equal opportunity employer and participate in E-Verify in states where required.
$7.3-12.3 hourly Auto-Apply 60d+ ago
Technical Support Engineer
Selectek, Inc.
Technical support specialist job in Braselton, GA
Braselton, GA We are seeking a TechnicalSupport Engineer to join a well-established leader in the architectural construction products industry. This role is ideal for someone who enjoys solving technical challenges, working directly with customers, and partnering internally to deliver exceptional service to contractors, architects, and project teams.
This position performs a variety of technical and customer-facing functions, including understanding complex project requirements, providing practical solutions, and supporting strong customer relationships throughout the project lifecycle. About the Organization
This opportunity is with a highly respected, long-standing organization in the architectural construction products space. The company is known for its commitment to quality, service, and customer-first values, delivering innovative materials and design solutions while fostering a collaborative and ethical workplace culture.
Key Responsibilities
Work directly with new and existing customers to identify technical challenges and inefficiencies and provide effective solutions
Consult with contractors and architects to offer technical expertise and product recommendations based on application requirements
Partner closely with Project Managers to ensure excellent customer communication and long-term relationships
Maintain a thorough understanding of all product offerings, availability, applications, benefits, and pricing structures
Provide technical input related to product and service contractual agreements
Maintain a positive, collaborative working relationship with internal team members and management
Skills & Abilities
Strong ability to troubleshoot, assess issues quickly, and develop effective resolution strategies
Excellent problem-solving and conflict-resolution skills
Outstanding interpersonal and communication skills with both customers and internal teams
Highly detail-oriented with strong organizational and multitasking abilities
Ability to work efficiently under pressure while managing multiple deadlines
Self-starter who can work independently while contributing to a team-focused environment
Ability to “think on your feet” and adapt to evolving technical challenges
Required Qualifications
Degree in Engineering or a Construction-related field preferred
Experience within the construction industry or architectural products strongly preferred
Ability to read and interpret architectural plans
Proficiency with Bluebeam or similar document review software is highly preferred
CAD experience is not required, but considered a plus for potential cross-functional support
Please send your resume to hmccormick@selectek.net for consideration.
$61k-88k yearly est. 4d ago
Computer Field Tech Position- Norcross GA
BC Tech Pro 4.2
Technical support specialist job in Norcross, GA
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 1d ago
Technical Support Specialist
Hisense USA 3.6
Technical support specialist job in Suwanee, GA
Responsibilities:
Provide Third Part Support Via Phone/Email/Text to Technicians in the Home
Be available to receive phone calls all day.
Assist in the repair of HA & CE product.
Maintain training to improve product knowledge.
Utilize tools to diagnose problems such as phone app to visually see what technician is looking at.
Make decisions based on the best interests of customer & Hisense.
Investigate field failure data & update R&D/Factory.
Other duties as assigned.
Qualifications:
Associates or 2-year tech school degree
1-5 years hands on field repair of home appliance or TV products.
Strong communication and interpersonal skills
Knowledge of various software programs such as Windows, email, Word and Excel
Hisense USA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding equal employment opportunity and affirmatively seek to recruit, develop, and promote qualified individuals from diverse backgrounds. Our company is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We encourage applicants of all ages, races, ethnicities, religions, genders, sexual orientations, and abilities to apply for employment with our company.
$40k-66k yearly est. 60d+ ago
Technical Support Specialist II
National Commission On Certification of PHYS
Technical support specialist job in Duluth, GA
Job Description
Applicants must be authorized to work lawfully in the United States for NCCPA as NCCPA will not sponsor or take over sponsorship of employment visas.
As the TechnicalSupportSpecialist, you will be responsible for daily administration and technicalsupport of infrastructure services that facilitate day-to-day operation for all end users.
Reports To: Senior Director of Infrastructure and Security
Who We Are
National Commission on Certification of Physician Assistants (NCCPA) is the only certifying organization for physician assistants in the United States. Established as a not-for-profit organization in 1974, we are dedicated to assuring the public that board certified PAs meet established standards of clinical knowledge and cognitive skills upon entry into practice and throughout their careers. All U.S. states, the District of Columbia and the U.S. territories have decided to rely on NCCPA certification as one of the criteria for licensure or regulation of PAs.
Location: NCCPA is a hybrid work environment with our headquarters located in Johns Creek, Georgia. NCCPA has determined that the telecommuting status of this position is on-site, which means that employees in on-site positions work all of their work hours onsite in the NCCPA headquarters except for occasional telecommuting at the discretion of their manager or occasional work travel.
Why Work at NCCPA
We get to do meaningful work every day, and we enjoy working and having fun together! No wonder we've been ranked #5 out of 62 small businesses in the metro Atlanta area by the Atlanta Journal Constitution's 2025 Top Workplaces in the Region.
How Will You Make a Difference? You will…
Provide comprehensive meeting support, including setup, real-time assistance, and event breakdown to ensure a seamless experience.
Deliver help desk support by managing ticket triage, diagnosing issues, troubleshooting, and providing effective solutions for end users in alignment with established procedures
Manage end user hardware/software lifecycle maintenance by utilizing deployment tools to create and maintain system images to ensure efficient and consistent setup across devices, following the hardware rotation schedule, and carrying out prescribed asset management procedures.
Collaborate with vendors, software providers, and third-party consulting services to address hardware and software issues. Administration of new hires, terminations, job transfers, etc. (IT portion), this includes system administration work in Active Directory users and computers, email system, phone system, physical access system, audio/video systems, etc.
Conduct new hire onboard information technology familiarization orientation and end user training on hardware/software.
Work with other team members to implement and maintain technology infrastructure solutions including wired and wireless computing, telephony infrastructure, etc. Install and monitor end point security solutions such as antivirus protection, Network Access Control, full disk encryption, web security, etc.
Hard Skills You Will Have
Bachelor's degree in a technical field or equivalent combination of education, technical training, military, and/or work experience will be considered.
At least three years of professional experience working in Information Technology.
Soft Skills You Will Have
Your highly developed time management skills, systematic approach to organization/planning and keen attention to detail while managing multiple projects.
Your excellent verbal and written communication skills with internal and external customers.
Your interpersonal skills and ability to collaborate with cross-functional teams.
Your ability to multitask and quickly adapt to changing/conflicting priorities as required.
Aptitude for customer service, problem solving, exploring, and learning new technology.
Extra Skills You Can Bring Along
Prior IT support or system administration experience.
Familiarity with help desk ticketing systems
Advanced knowledge of Windows Operating Systems.
Knowledge of Mac OS and Linux
Audio/video support experience.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
NCCPA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, NCCPA will take steps to assure that individuals with disabilities are provided reasonable accommodations. If a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Human Resources at ************.
$35k-58k yearly est. 9d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Gainesville, GA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-41k yearly est. 9d ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in Athens, GA?
The average technical support specialist in Athens, GA earns between $28,000 and $73,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in Athens, GA