Technical support specialist jobs in Bentonville, AR

Responsible for providing technical support for resolution or escalation of desktop/workgroup related problems or requests initiated by internal customers. Provide the initial point of contact for technical problems and perform troubleshooting tasks, problem diagnosis, resolution, or escalation. Requires a general knowledge of hardware and software components, local to the desktop and as they relate to the network. Help Desk support also includes the setup, installation, and configuration of desktop hardware and software. Works on problems of limited scope and complexity. Receives substantial guidance from manager. Typical requirements are a high school degree or equivalent, technical training and 0-1 year of experience in a related role. ; Key Areas of Responsibility : Work directly with customers in local language, answering calls, determining customer entitlement, and documenting requests for service - Receive and document service request and customer information - Gather problem information and determine criticality - Follow Global Call Taking tools, process and procedures as documented. Initiate dispatch request capture information and record data in desktop tools - Document, verify, and make appropriate corrections to the service request as needed. Participate in team meetings and activities - Participate in special projects to continuously improve processes, tools, systems and organization - Be aware of Corporate Equal Opportunity/Affirmative Action programs and guidelines and is responsible for providing equal opportunity to all associates in all phases of the business - Actively develop job related skills - Scope: Deliver customer service following NCR Shared Values. This position may require extended hours, as needed, to accommodate customer needs. The agent will be measured on speed of response, clarity and accuracy of captured information. Qualifications Typical requirements are a high school degree or equivalent, technical training and 0-1 year of experience in a related role. Additional Information Additional Job Description: Shifts Mon-Fri with openings on both 1st and 2nd shifts. Agent works in a high volume call center environment serving as the primary interface to internal and external customers and/or their agents. Engage with Call Management team for customer'''s inquiries or request for escalation. Serve as first point of contact for employee questions/ issues and for customer/field escalations. Education and Experience Requirements PC literacy Keyboard proficiency - Understanding of Windows-based applications/tools - Excellent language/communication skills, verbal as well as listening skills - Understanding of basic customer location/geography area knowledge Work Environment: The position involves prolonged periods of PC and telephone usage. The agent is accountable for continuously receiving and handling high volumes of tickets and phone calls. The agent works in an office team environment, not a virtual position, and interacts with both internal and external customers.

The Senior Contract Support Specialist delivers advanced acquisition expertise on complex and high-value contracts and provides technical leadership and mentorship to junior staff. Requirements Manage complex pre- and post-award procurements including construction, A&E, and service contracts. Conduct cost/price analysis and draft comprehensive contractual documentation. Provide strategic acquisition advice to COs and program managers. Mentor entry- and mid-level specialists in FAR/VAAR application. Refine evaluation criteria and lead source selection efforts. Collaborate with multiple sites and service lines to standardize procurement processes. Qualifications Education: Bachelor's degree or 24 semester hours in business-related fields. Certifications: FAC-C (Level II/III or Professional) or DAWIA Level III preferred. Experience: At least five (5) years of federal contracting experience within the past seven (7) years. Specialized Experience Preferred: Construction/A&E, Complex Services, or Leasing. DJS Financial Services is an Equal Opportunity Employer and values diversity at all levels of the organization. We prohibit discrimination and harassment of any kind based on race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information, or veteran status. Pay is determined based on experience, education, and geographic market conditions in compliance with federal and state transparency requirements.

Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area (Fayetteville, Springdale, Rogers, Bentonville) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja. Having working knowledge of a PSA tool, such as Autotask or Halo is a plus. Experience working with Microtik routers. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area(Fayetteville, Springdale, Rogers, Bentonville)and they are in need of aHelp Desk Support Level II. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja. Having working knowledge of a PSA tool, such as Autotask or Halois a plus. Experience working with Microtik routers. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Springdale, AR

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.

As a key member of the IT team, the IT Service Technician III role provides advanced IT user support, account setup, and administration of various IT systems for all Rausch Companies business units and team members. This in-office role reports directly to the SVP of Technology & People, is critical to the efficient operation of the business, and requires regular interaction with all levels of personnel in the organization. Duties & Responsibilities: Provide onsite and remote IT support as required for company personnel Provide effective communication for issue resolution with company personnel Maintain and improve IT standard operating procedures (SOPs) relating to areas of ownership Participate in the testing, implementing, maintaining and controlling of PC/LAN systems Provide technical assistance for cybersecurity and phishing prevention and remediation Participate in on-call rotation to provide after-hours support (as needed) Support the company's remote access tools, like SonicWall VPN, to ensure secure connectivity Perform new hire credential and security set up Perform imaging and set up of devices, such as laptops, iPads, and iPhones Respond to IT helpdesk support tickets in accordance with established SLAs and close out completed tickets in a timely manner- maintaining a clean and orderly ticketing system Track and manage the usage of software licenses Maintain inventory of IT assets (ex: laptops, desktops, mobile devices) Assist with managing active directory, group policy, and system updates in coordination with System Admin Administer cloud-based services, such as Microsoft 365 Management of endpoint security (ESET) including deployment, configuration, monitoring, and incident response Create and program employee ID badges Other duties as assigned Requirements Qualified candidates should possess a minimum 3+ years of recent, professional, hands on and over the phone technical support experience Excellent Customer Service skills (genuine desire to help customers with issues) Strong team player working on both shared and individual assignments Technically minded with a focus on customer service Experience with malware and virus removal Candidates must have in depth knowledge of the Windows OS (Win10, Win11) Strong PC hardware troubleshooting/repair skills (preferably on HP and/or Dell devices) Ability to troubleshoot common issues with mobile devices (iPhones and iPads) Ability to manage user accounts, group, OUs through Microsoft Active Directory Experience with problem ticket management systems Proven experience with assessing the severity of reported issues and juggling multiple high priority support tickets Perform daily operations to maintain business functions Preferred Qualifications: A+, Network+, or MCP Certifications are a plus Associate's Degree or Bachelor's degree in Information Technology or comparable IT support experience Previous experience in a technical support position in a fast-paced environment Previous customer service experience A strong dedication to quality customer service and a working knowledge of enterprise-wide service delivery procedures Hands on troubleshooting experience with common Network connectivity (LAN, DNS, TCP/IP, Wi-Fi) and Remote access Strong verbal and written interpersonal and communication skills Superior telephone etiquette and an ability to deal effectively with customers, vendors, peers, and management Physical Demands Lifting up to 20 pounds occasionally and frequently moving small objects Frequently sitting for long periods of time Walking or standing occasionally This position works mostly indoors going outdoors may be frequently required Must have manual use of hands and vision to use computer constantly Employee Benefits Medical Insurance - PPO and HDHP Options HSA - with eligible HDHP Dental and Vision Insurance 401(k) - includes company match of up to 5% Generous Paid Time Off (PTO) Paid Maternity and Paternity Leave Adoption Assistance and Leave Tuition Assistance And More!

Art and Wellness Enterprises (AWE) is a professional services organization supporting non-profits founded by Alice Walton, including the Alice L. Walton Foundation, Alice L. Walton School of Medicine, Art Bridges Foundation, Crystal Bridges Museum of American Art, the Momentary, and Heartland Whole Health Institute. Job Description: Job Title: IT Coordinator Reports to: Chief Information Officer FLSA Classification: Non-exempt Location: Bentonville, Arkansas (On-site) Date Reviewed: 07/31/2025 Art and Wellness Enterprises (AWE) supports operating non-profits founded by Alice Walton, including the Alice L. Walton Foundation, Alice L. Walton School of Medicine, Art Bridges, Crystal Bridges Museum of American Art, the Momentary, and Heartland Whole Health Institute. About The Position The IT Coordinator plays a critical role in ensuring strong internal team and office organization, as well as overall customer engagement, service, and satisfaction across the AWE ecosystem. This position optimizes operational efficiency by managing IT inventory, coordinating technology needs across departments, and providing white-glove service in all aspects of IT coordination. The IT Coordinator ensures seamless communication and collaboration between IT and business functions, proactively identifying opportunities for improvements and driving solutions to enhance the user experience. In addition, the IT Coordinator supports key operational functions, including technology ordering, vendor management, invoicing, and processing finance-related technology tasks. This role requires exceptional organizational skills, a strong customer service orientation, and the ability to navigate the complexities of technology support for a fast-paced, growing organization. The IT Coordinator also enhances AWE's technology training, troubleshooting support, and overall communication across the organization. Success in this role requires the ability to manage multiple priorities effectively, anticipate challenges, and collaborate closely with both technical and non-technical stakeholders. Essential Duties and Responsibilities Support an efficient inventory management process, ensuring thorough documentation and clear communication for all business software, licenses, hardware, and technology equipment. Collaborate with the IT Support Team to plan and execute annual refresh cycles for technology hardware. Manage all finance-related technology tasks, including invoicing, chargebacks, monthly purchase reconciliation, processing or managing refunds/credits, and handling related communications with the accounting team. Serve as the coordinator between technology ordering needs and vendors, working to create quotes and place equipment orders. Partner with campus management to coordinate IT and facility requirements. Work with cross-functional teams to identify gaps in people, processes, and technology, leveraging end-to-end knowledge to find solutions and address challenges. Develop and implement a technology training and support plan to meet the diverse technology needs across all organizations that AWE supports. Update the intranet and service management platforms with relevant news, troubleshooting tips, knowledge base articles, and physical signage. Create and distribute individual and group communications across all levels of the organization, including one-off announcements, routine security awareness training updates, and project updates, using metrics and visuals when applicable. Oversee the scheduling and coordination of recurring and one-time events. Respond to urgent technology needs, often requiring visits to various campus locations to provide exceptional support. Work closely with stakeholders to effectively schedule and manage daily workload and special projects. Cultivate and maintain strong, positive relationships with all customers and guests. Ensure strict confidentiality and safeguard sensitive information. Proactively suggest and implement process improvements to streamline service delivery. Provide an exemplary, professional interface between AWE IT and users by maintaining accurate, timely, and professional communication via email, phone, and in person. Other duties as assigned. Qualifications and Requirements Bachelor's degree in information technology, business, or a related field is preferred, but not required. Equivalent work experience may be considered. 3+ years of experience supporting technology needs in a professional environment. CompTIA IT Fundamentals, ITIL Foundations, or Microsoft Office Specialist or equivalent preferred. Prior experience working in complex organizations, such as healthcare, higher education, museum/cultural institutions, nonprofits, or multi-entity structures, is strongly preferred. Strong communication and interpersonal skills, with the ability to engage effectively with technical and non-technical stakeholders. Excellent customer service skills with the ability to handle competing demands professionally and efficiently. Good organizational skills with the ability to prioritize tasks and manage time effectively. Demonstrated competence in tracking, coordinating, and follow-up of competing priorities and projects. Skilled in multitasking and critical thinking in a fast-paced environment where change is constant. Practical problem-solving and troubleshooting skills, with attention to detail. Ability to work independently and collaboratively as part of a team. Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. Familiarity with Asana, Salesforce, Workday, Jira, or other basic IT systems management and service desk tools is a plus. High level of professional integrity and the ability to handle sensitive and confidential information with discretion. Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those required by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Physical Demands: In the work environment described, the position requires utilizing a computer and a telephone for prolonged periods of time and good eye/hand coordination, bending and stretching, and physical stamina to lift and transport a minimum of 25 pounds. Visual acuity to review written materials is required for this job. Work Environment: Work is performed full-time (Monday-Friday, 8 a.m.-5 p.m.) in a professional, climate-controlled office environment with standard office equipment, including computers, printers, and telephones. This role requires working in an open setting near colleagues. The noise level is typically low to moderate. The role also requires regular interaction with both the public and internal team members in a professional and courteous manner. Some local travel may be required, and a flexible schedule may be necessary to accommodate business needs, including occasional evening and weekend work hours. Art and Wellness Enterprises, LLC is an equal opportunity employer committed to building and maintaining a workplace that is free of discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and a background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States.

Job Description SUNMARY The incumbent is primarily responsible for basic support and maintenance of desktop/ laptop computers plus associated peripheral equipment. Provide Help Desk and onsite computer support to all City of Siloam Springs employees. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: (Other duties may be assigned as needed) Troubleshoot and support PC hardware, peripherals and end devices. Install and configure Windows desktop operating systems and peripheral software. Assist in operating the City computer help desk. Operate broadcast equipment for City Board and Commission Meetings. Assist the System Support Analysts to ensure patching and updating of workstation hardware and operating systems. Work closely with the I. T. staff to test and implement new security and encryption schemes. Fulfill support functions for network users when required. Assist the Network Engineer and Network Analyst to maintain user accounts for all users. Assist the System Support Analysts to maintain network software services to include anti-virus and various client-based software. Provide cell phone and VOIP phone support for all departments Assist IT office staff to maintain a clean and professional environment at all times. Conduct extensive documentation, detailing processes and procedures followed in the execution of duties. Other duties as assigned SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A strong knowledge of PC hardware and Windows system software plus working knowledge of Windows servers and network connectivity equipment and software. Familiarity with internet connectivity plus small business PC and printer hardware. Working knowledge of LAN/WAN technology. A+ and/or Network+ certification preferred. Position requires initiative-driven self-starter, energetic, strong organizational skills, willingness to get things done correctly, and ability to prioritize workload. Detailed oriented and be able to handle a variety of tasks in an efficient manner. EDUCATION and/or EXPERIENCE 3 months to 1 + years of desktop support experience, with at least High School Diploma. A+ Qualification is helpful. Thorough knowledge of Microsoft Operating Systems, Office software and 3 months to 1 + years practical experience in applying these skills in a working environment. 3 months to 1 + years' experience in Network Hardware and Software support. LANGUAGE SKILLS Good communication skills, able to communicate in a professional and friendly manner with co-workers and customers. MATHEMATICAL SKILLS Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATIONS, LICENSES, REGISTRATIONS Valid driver's license. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit and taste or smell. The employee is occasionally required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close, distant and color vision, depth perception, peripheral vision and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the incumbent may be exposed to outdoor weather conditions and works near moving mechanical parts. The noise level in the work environment is usually quiet to loud. Employee is required to work as a member of the information technology team. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required by their Supervisor. * Safety sensitive position includes, but is not limited to, any job, assignment, rank or title where any of the following apply: Subject to drug and alcohol testing or restrictions promulgated by the U.S. Dept. of Transportation; involves carrying, repairing, transporting or keeping of firearms or ammunition; includes performing any medical or life-saving procedures, or responsibility for procuring, storing, transporting, dispensing or administering any drugs or medical supplies or equipment; involves working with confidential information, documents or material pertaining to criminal investigations; procuring, storing, transporting or otherwise working with hazardous or flammable materials, controlled substances, food or electricity; involves operating, repairing, maintaining or driving heavy equipment, machinery, aircraft, motorized watercraft or motor vehicles, or working in close proximity thereto; a momentary lapse of attention may result in grave and immediate danger to the public, self or fellow employees; requires engaging in any other activity in which the employee is responsible for his or her own or other people's safety. *Weather Essential position includes employees are declared to be all sworn police officers, all sworn firefighters, dispatchers, emergency road crew employees in the Street Department, and electrical personnel in the Electric Department. *Civil and Professionalism- The City of Siloam Springs is a team-based service organization. Maintenance of good internal morale is essential to the City's success. An employee is required to maintain professional and ethical behavior and act with integrity in all matters. The City of Siloam is committed to providing a work environment that is free from bullying, harassment, intimidation, abusive language, gossip, employees spreading discontent or exhibiting any behavior that is disruptive to the workplace and contrary to the City's mission. *Regular Attendance- Punctual and regular attendance is an essential responsibility of each employee at the City of Siloam Springs. Employees are expected to report to work as scheduled, on time and prepared to start working. Employees also are expected to remain at work for their entire work schedule. Late arrival, early departure, or other absences from scheduled hours, that are not pre-approved or are excessive are disruptive and are to be avoided.

Job DescriptionDescription: The Mid-Level Contract Support Specialist manages cradle-to-grave acquisition tasks, ensuring all procurement actions comply with the FAR, VAAR, and the agency's internal procedures. Requirements: Develop and review acquisition plans, market research, and cost/price analyses. Prepare solicitations, modifications, and award documentation. Draft Statements of Work (SOW), Performance Work Statements (PWS), and IGCEs. Support source selection documentation and evaluation activities. Monitor post-award performance and advise on contract administration. Provide acquisition guidance to technical and program personnel. Qualifications Education: Bachelor's degree or 24 semester hours in business, finance, law, or related disciplines. Experience: Minimum of three (3) years of federal acquisition experience within the last five (5) years. Skills: Knowledge of FAR/VAAR lifecycle, analytical skills, and proficiency in eCMS, FPDS-NG, and CPARS. DJS Financial Services is committed to equal employment opportunity and fair pay. We comply with all applicable federal and state laws governing nondiscrimination in employment and pay transparency. We encourage applicants from diverse backgrounds to apply and prohibit discrimination on the basis of race, color, religion, sex (including sexual orientation and gender identity), national origin, age, disability, genetic information, or veteran status. Pay is commensurate with experience and location.

We are looking for IT professionals with an entrepreneurial drive to support our clients and contribute to a fast-paced team as the company grows. Our Help Desk Specialists are proficient in server deployment, networking, and firewall management; and have experience with support software and security tools. Help Desk Specialists provide remote support for clients and end-users by communicating with affected parties during problem management, both online and in person. FLSA Status: Non-exempt Requirements Major Duties and Responsibilities Provides remote desktop, laptop, server, and network problem management and support services to clients and end-users through phone, chat, email, and ticketing systems Identify, document, and prioritize service requests. Troubleshoot and resolve client technical issues and escalate when needed Facilitate the restoration of normal service operations while minimizing impact to the end-user Using the knowledge of software tools to perform day-to-day functions and troubleshooting Handle remote service tickets on a day-to-day basis Desired Skills, Abilities, Characteristics, and Education 2+ years IT Help Desk experience, preferably with an MSP Client service oriented and positive participating team member Ability to maintain confidentiality of the company and client information Excellent written and verbal communication skills required Ability to document and follow established company procedures Understanding of hardware, software, security tools, and concepts Experience and knowledge of troubleshooting applications such as Microsoft 365, Adobe Acrobat, etc. Experience using a Ticketing system/ RMM Tool and PSA software (Specifically Connectwise Automate and Manage) Experience providing support via remote tools IT Glue experience preferred WatchGuard/Firewall experience preferred StorageCraft, Datto backups experience preferred Ability to work autonomously both swiftly and effectively Ability to organize and prioritize tasks Reliable transportation to and from work Working Conditions Adams Brown Technology Specialists, LLC. promotes a flexible work environment with a deep commitment to technology and modern work arrangements. Our office is open from 8:00 am - 5:00 pm Monday through Friday. We are closed on major holidays, offer substantial paid-time-off, a comprehensive benefit package, competitive pay structure, and a culture of growth, clarity, and respect. Additional hours (overtime) and travel may be required. Travel to client offices does not typically require overnight stays. Possible on call duties, with extended hours. AdamsBrown Technology Specialists, LLC. is an Equal Opportunity Employer.

Job DescriptionBenefits: 401(k) Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance As a key member of the System & Admin team, the IT Service Technician role provides advanced IT user support, account setup, and administration of various IT systems for multiple business units and team members across the US. This in-office, full time, role reports directly to the Director of Systems and Admin, is critical to the efficient operation of the business, and requires regular interaction with all levels of personnel in the organization. Duties & Responsibilities: Provide onsite and remote IT support as required for company personnel Provide effective communication for issue resolution with company personnel Maintain and improve IT standard operating procedures (SOPs) relating to areas of ownership Perform new hire credential and security set up Purchasing, enrollment, and set up of devices, such as laptops, iPads, and iPhones Track and manage the usage of software licenses Maintain inventory of IT assets (ex: laptops, desktops, mobile devices) Assist with managing active directory, group policy, and system updates in coordination with System Admin Administer cloud-based services, such as Zoom, Google Enterprise, Microsoft 365 Management of MDM platform, including deployment, configuration, monitoring, and repairs/replacements Other duties as assigned Requirements: Qualified candidates should possess a minimum 2+ years of recent, professional, hands on and over the phone technical support experience Excellent Customer Service skills (genuine desire to help customers with issues) Strong team player working on both shared and individual assignments Technically minded with a focus on customer service Experience with Apple hardware and general software navigation ability Strong hardware troubleshooting/repair skills (preferably on Mac devices) Ability to troubleshoot common issues with mobile devices (iPhones and iPads) Ability to manage user accounts, groups, etc. through Jamf, Google Enterprise, Microsoft etc. Experience with problem ticket/case management systems Proven experience with assessing the severity of reported issues and juggling multiple high priority support tickets Perform daily operations to maintain business functions Preferred Qualifications: Previous experience in a technical support position in a fast-paced environment Previous customer service experience A strong dedication to quality customer service and a working knowledge of enterprise-wide service delivery procedures Hands on troubleshooting experience with common Network connectivity (LAN, DNS, TCP/IP, Wi-Fi) and Remote access Strong verbal and written interpersonal and communication skills Superior telephone etiquette and an ability to deal effectively with customers, vendors, peers, and management Physical Demands Lifting up to 20 pounds occasionally and frequently moving small objects Frequently sitting for long periods of time Walking or standing occasionally This position works mostly indoors going outdoors may be frequently required Must have manual use of hands and vision to use computer constantly

About Us At Walton Arts Center/Walmart AMP, we strive to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on bringing the best Arts and Entertainment to our audiences in Northwest Arkansas, and we know our organization runs on the hard work and dedication of our passionate and creative employees. Walton Arts Center and the Walmart AMP aspire to be welcoming spaces where people can be their authentic selves. To truly embody our mission, we recognize the importance of reflecting the diversity of our community on our stages, in our audiences and within our workforce, volunteers and Board. Our organization is committed to creating a welcoming environment, guided by our core values: Relevance; Inclusivity; Sustainability; Excellence. Walton Arts Center/Walmart AMP is focused on promoting fairness and recognizes the value of diverse perspectives, backgrounds, and experiences. We believe these elements enhance the strength, creativity, and success of our team and the communities we serve. Walton Arts Center Inc. operates two campuses: a 1,200-seat proscenium theatre and 269-seat black box in Fayetteville and an 11,000-capacity outdoor Amphitheatre known as the Walmart AMP in Rogers, AR. Walton Arts Center has been Arkansas' premier performing arts center for over 30 years and Walmart AMP has consistently been one of Billboard's top-rated amphitheaters producing 30 plus concerts per season. Located in the beautiful Ozark Mountains, NWA (as the locals refer to it) includes Benton, Washington, and Madison counties, with five hub cities: Bentonville, Fayetteville, Rogers, Springdale, and Siloam Springs. The economic opportunity is unparalleled, but so is the lifestyle - see: 400-plus miles of mountain biking trails and paved pathways, a thriving arts community complete with world-class performing arts center and museums, a legitimate beer and food scene, and live music to enjoy. Best of all, it's a place where everyone is welcome. Position Overview To Provide Help Desk support to the It department and the Walton Arts Center organization Requirements Principal Responsibilities (Essential Functions) Serve as the first point of contact for customers seeking technical assistance Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in provided ticketing platform Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements on procedures Represent Walton Arts Center / Walmart AMP at both on and off-site events, as requested. Maintain professional working relationships with teammates, fellow staff members from other departments, vendors, patrons, and tenants of leased spaces. Perform related duties as assigned by supervisor Maintain security and safety requirements as defined by operations guidelines. Maintain compliance with all company policies and procedures Minimum Qualifications The work environment as well as the intellectual, social, and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education, Training, Traits Must have reliable mode of transportation to attend community events and shows. High school diploma or GED required Comfortable with consistently adhering to the highest standards of integrity, professionalism, ethics and confidentiality. Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service Strong communications skills and the ability to interact with many different types of people An on-going desire to learn and improve Ability to work independently as well as with others to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Requirements and Skills Proven experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases, and remote control Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues Good communication skills Customer-oriented and cool-tempered BSc/BA in IT, Computer Science, or relevant field Physical Must be able to lift and carry up to 50 lbs. Must be able to talk, listen and speak clearly (on telephone) Must have a working cell phone and be willing to install basic applications and be willing to use it for work purposes Must be able to endure sitting or standing for extended periods of time Must be able to endure standing or walking for extended periods of time on various surfaces such as concrete, grass, and inclined surfaces. Must be able to endure outdoor elements including cold, heat, wind, and/or precipitation Must be able to work in large, crowded environments, with flashing lights, loud music and noises,

Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $42,679 to - $67,865 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 7 - 9 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821404-DHA-EKS Control number 848931200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-07: Specialized Experience: At least one year of specialized experience equivalent to the GS-05 level in the Federal service that included performing developmental assignments under the close guidance of a higher level specialist that provided exposure to a wide variety of management and administrative methods, techniques, and practices such as: * Compiling and updating budget data on spreadsheets; * Assisting with the preparation of requests for personnel actions; * Coordinating office moves and telephone service requirements; * Monitoring usage of government/company owned motor vehicles; * Responding to routine questions concerning administrative procedures and requirements. OR Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled. Superior Academic Achievement is based on:(1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (*************************** OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. Minimum Qualifications for GS-09: Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service that included experience such as: * Providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs; * Assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets and preparing routine budget requests; * Preparing requests for personnel actions; * Identifying and recommending solutions to administrative problems on established methods and procedures. OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01/2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $11 - $16 per hour Salary Range: 11 - 16 We are an equal opportunity employer and participate in E-Verify in states where required.

Job Description A Client Support Specialist at Taylor King Law is responsible for delivering “client first” service in a professional, fast-paced legal environment. Major Responsibilities/Activities · Communicating regularly and clearly with clients, insurance adjusters, and attorneys; · Creating and maintaining client files · Managing clients in the opening stages of a personal injury case; · Maintaining a high caseload through effective time management, multi-tasking, and organization; · Preparing settlement demands; · Delivering our promise, “On Your Side, By Your Side” to clients, providers, staff, and attorneys. Minimum Requirements Education : Bachelor's degree preferred. High School diploma required. Experience : Legal or medical case management, insurance defense, or related legal background preferred but not required. Experience in customer service is a plus. Demonstrated ability to work with various technology. Computer skills: word processing/merged documents, spreadsheets, and database (experience with Salesforce software is a plus). Other skills : Bilingual in Spanish/English is a plus. Excellent communication skills (written and oral), demonstrated commitment to customer service, time management, organization, and team player. Ability to function empathetically in a high-stress environment. Benefits and Compensation · Compensation is based on experience; · Medical, dental, vision, and supplemental insurance is available; · Simple IRA retirement benefit after one year of full-time service; · Generous paid time off policy with an additional 9 paid holidays per year; · Excellent work environment Company Summary Taylor King Law, headquartered in Arkadelphia, Arkansas, is a team of over 20 attorneys and more than 50 professional staff members who are ready to help. With seven offices throughout Arkansas, we advocate for clients in the areas of car, truck, or motorcycle accidents, slip and fall injuries, nursing home abuse, wrongful death, traumatic brain injuries, defective product injuries, and social security disability claims.

About Us At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector. We believe in growth-not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow. Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success. Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values-they are the pillars of our continued success. Overview The Technical Services Building Systems Specialist II (BSS II) is skilled member of the Technical Services (TS) team, with a strong technical background in building automation, HVAC, commissioning, or test and balance. The BSS II is responsible for evaluating, programming, optimizing, and testing the operation of new and existing building systems both on-site or remotely. The role requires the ability to plan, document, and conduct work requiring judgement as well as working independently with minimal direction. The primary expectation for the role is to produce optimized energy and project outcomes for retro-commissioning (RCx) and relevant new construction commissioning (Cx) scopes with a solutions based approach and mind set. . Additionally, the BSS II will collaborate with project delivery team including: construction management, facilities management, engineers, and trade partners to fulfill the essential duties and responsibilities of the position. Responsibilities • Perform assigned duties in accordance with ENFRA policies, procedures, safety guidelines. • Documentation, collaboration, and communication regarding activities, technical issues, and solutions development to project delivery team and Team Manager on a regular basis. • Execute and complete assigned tasks and deliverables in a timely manner. • Participate in site surveys, documentation review, and due diligence activities to determine facility conditions and develop energy conservation measures. • Participate in design and submittal reviews of new construction scope as part of the commissioning process. • Actively utilize the CxAlloy software to document assigned new construction commissioning scopes. • Develop pre-functional checklists and functional performance tests in CxAlloy • Development of technical reports and project observations to the project delivery team to support solutions development and understanding of progress, system operation, on-site conditions, and other required building information. • Implement energy conservation measures independently and/or in collaboration with project delivery team partners, such as facilities staff or trade partners, whenever required. • Review pre-functional checklists and compare to actual site conditions when required. • Troubleshoot, optimize, and modify building system programming when necessary to implement energy conservation measures. • Troubleshoot, address and recommend solutions related to building system integration and networking. • Utilize test instrumentation to troubleshoot, verify, and optimize building system operation. • Oversee and execute functional performance tests as part of the acceptance of construction scope. • Provide on-site supervision of trade partners and sub consultants when required. • Work with project delivery team partners to ensure implemented energy conservation measures and building system programming are well documented, understood, and archived on-site and in ENFRA storage systems designated for the project. • Maintain awareness of energy performance for assigned scopes through the duration of the project . Collaborate with the project team to ensure performance targets are met and maintained. • Ensure issues are properly identified, communicated, tracked, assigned to, and addressed by the appropriate delivery team members and partners • Assist with the resolution of issues, including proposing solutions to the project. • Proactively address and escalate as required, impediments to achieving project outcomes and scope completion with the team manager and director. • Adhere to and exemplify IS Delivery and Technical Services process guidelines and SOPs. • Uphold ENFRA organizational core values. • Other duties as assigned. This position is Full-Time, Exempt, and reports to Technical Services Team Manager. Qualifications Required Education, Experience, and Qualifications • Associates Degree or equivalent, in HVAC, Energy Management, Building Automation or related technical field. • +7 years of commissioning or related field experience with mechanical, electrical, building automation systems, programming, or building operation management experience. • Excellent written and verbal communication skills. • Strong organizational skills. • Attention to safety. • Strong analytical, problem-solving, and troubleshooting skills. • Ability to work with minimal or limited information • Self directed or able to work with limited direction • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint). • Competency with Cloud Based commissioning software platforms. Preferred Education, Experience, and Qualifications • Commissioning Certification from ACG, BCxA, ASHRAE. • AEE Energy Manager in Training (EMIT) or Certified Energy Manager (CEM) certification • Building automation systems design and programming experience • Certifications in various building automation systems platforms such as Siemens Insight or Desigo, JCI Metasys Extended Architecture, Schnieder Ecostruxure BSO, Trane, Niagara, Distech Travel Requirements • 50% of time will be spent traveling to job site(s)/ office locations Physical/Work Environment Requirements • The work takes place in both office and on-site environments • Prolonged periods of sitting at a desk and working on a computer. • Ascending and descending ladders, stairs, scaffolding, ramps, and/or poles. • Climbing stairs. • Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. • Repeating motions that may include the wrists, hands and/or fingers. • Low/high indoor temperature. • Outdoor elements such as precipitation, heat, cold, and/or wind. • Noisy/quiet environment. • Light work that includes adjusting and/or moving objects up to 20-50 pounds. Pay Range USD $24.28 - USD $32.44 /Hr. ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area (Fayetteville, Springdale, Rogers, Bentonville) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja. Having working knowledge of a PSA tool, such as Autotask or Halo is a plus. Experience working with Microtik routers. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Benefits: * 401(k) * Dental insurance * Health insurance * Opportunity for advancement * Paid time off * Vision insurance As a key member of the System & Admin team, the IT Service Technician role provides advanced IT user support, account setup, and administration of various IT systems for multiple business units and team members across the US. This in-office, full time, role reports directly to the Director of Systems and Admin, is critical to the efficient operation of the business, and requires regular interaction with all levels of personnel in the organization. Duties & Responsibilities: * Provide onsite and remote IT support as required for company personnel * Provide effective communication for issue resolution with company personnel * Maintain and improve IT standard operating procedures (SOPs) relating to areas of ownership * Perform new hire credential and security set up * Purchasing, enrollment, and set up of devices, such as laptops, iPads, and iPhones * Track and manage the usage of software licenses * Maintain inventory of IT assets (ex: laptops, desktops, mobile devices) * Assist with managing active directory, group policy, and system updates in coordination with System Admin * Administer cloud-based services, such as Zoom, Google Enterprise, Microsoft 365 * Management of MDM platform, including deployment, configuration, monitoring, and repairs/replacements * Other duties as assigned Requirements: * Qualified candidates should possess a minimum 2+ years of recent, professional, hands on and over the phone technical support experience * Excellent Customer Service skills (genuine desire to help customers with issues) * Strong team player working on both shared and individual assignments * Technically minded with a focus on customer service * Experience with Apple hardware and general software navigation ability * Strong hardware troubleshooting/repair skills (preferably on Mac devices) * Ability to troubleshoot common issues with mobile devices (iPhones and iPads) * Ability to manage user accounts, groups, etc. through Jamf, Google Enterprise, Microsoft etc. * Experience with problem ticket/case management systems * Proven experience with assessing the severity of reported issues and juggling multiple high priority support tickets * Perform daily operations to maintain business functions Preferred Qualifications: * Previous experience in a technical support position in a fast-paced environment * Previous customer service experience * A strong dedication to quality customer service and a working knowledge of enterprise-wide service delivery procedures * Hands on troubleshooting experience with common Network connectivity (LAN, DNS, TCP/IP, Wi-Fi) and Remote access * Strong verbal and written interpersonal and communication skills * Superior telephone etiquette and an ability to deal effectively with customers, vendors, peers, and management Physical Demands * Lifting up to 20 pounds occasionally and frequently moving small objects * Frequently sitting for long periods of time * Walking or standing occasionally * This position works mostly indoors going outdoors may be frequently required * Must have manual use of hands and vision to use computer constantly