Technical support specialist jobs in Bossier City, LA - 45 jobs

Job DescriptionSummary Our client is a growing Managed Services Provider (MSP) in the Shreveport, LA area and they are in immediate need of a Help Desk Support Level II Technician. This individual should have proven experience with technology and outstanding personal communication skills. Additionally, this technician should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Required to have worked in an MSP environment in the past to be considered. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

In this role, you'll deliver outstanding assistance, ensuring customers have seamless experiences with our products and services. You'll work closely with our Sales team and play a crucial part in driving customer satisfaction and operational success. Reporting to the Customer Service Manager, the Customer Support Specialist will be the backbone of our Customer Service team. Key Responsibilities Provide top-tier technical support via phone, email, and ticketing systems, such as Freshdesk and Zendesk. Assist customers with web ordering systems, troubleshooting issues efficiently. Collaborate with distribution centers and various departments to optimize ordering processes. Offer technical guidance for our online order portal, focusing on urgent customer needs. Investigate and resolve customer complaints by implementing solutions to improve their experiences. Ensure adherence to DEA guidelines, safety protocols, and quality standards through accurate documentation. Support web-based and EDI ordering platforms, handling basic troubleshooting for EDI transactions. Follow up with customers to provide updates and confirm that issues are resolved. Participate in ongoing training to expand your knowledge of products and systems. Required Qualifications A minimum of 2 years of college education or relevant training in a related field. Proficiency in Windows operating systems and Microsoft Office 365 (Word, Excel, Outlook, Teams). Familiarity with mobile applications and ticketing systems such as Freshdesk or Zendesk. Basic knowledge of web ordering systems and EDI business transactions. Preferred Qualifications Bachelor's degree or equivalent experience. Previous background in healthcare or technical support. Familiarity with healthcare-related systems is a plus. What Success Looks Like Strong problem-solving and analytical skills. Exceptional verbal and written communication abilities. Ability to thrive in a team-oriented environment. Adaptability and eagerness to learn through continuous training. Comprehensive Benefits Medical, Dental, and Vision Insurance HRA, HSA, and FSA reimbursement accounts Basic & Voluntary Life Insurance Short & Long-term Disability Insurance Paid Time Off Paid Holidays Fitness Program Reimbursement Employee Assistance Program 401K Savings Plan with a company match Schedule: Full-time, Monday-Friday Why Join Us At M&D, you'll be part of a mission that matters. We take pride in our history, but we're building for the future and that means investing in people who care about doing meaningful work with a strong, stable company. You'll find growth opportunities, teammates who have your back, and leaders who support your development. When you bring your best, we make a bigger difference, together.

Job Summary The Software Support Tier I serves as the Company's first point of contact for incoming customer calls regarding the Company's products, equipment and services. Positive interaction with customers and timely resolution of issues are critical components of the position. The Software Support Technician I must be an active listener who can calmly handle emotional customers and de-escalate conflicts since many issues arise because a pharmacy (our customer) is attempting to resolve an issue for the pharmacy's customer who is standing in front of them. Key Duties Responds daily to incoming customer questions and emails relating to issues or questions about the Company's various software and hardware products or other services by identifying and resolving the issue(s). Provide user support on company-supported applications and platforms. Independently resolve software issues and enjoy boosting customers' satisfaction with Company. Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software. Document and maintain detailed records in our internal ticketing system of all interactions with customers. Collaborates on more complex issues, as necessary, with other Account Managers, Account Manager Leads, Support Manager, or different departments (i.e. Development), as appropriate, to respond to or resolve the issue. Education/Training Associate degree in computer science, business management or related field preferred Or High school diploma or equivalent required with experience as a Pharmacy Technician or support technician in call center. Required Work Experience/Skills Strong oral and written communication skills Strong interpersonal, active listening, de-escalations, and empathic skills needed to Strong analytical and problem-solving skills, including the ability to think creatively (outside of the box), to identify and resolve customer issues relating to the Company's products, equipment, and services quickly and effectively. Ability to work as part of a team and collaborate effectively with coworkers. Working knowledge of Microsoft Office Suite of Products. When applicable, the ability to use prior case history to determine the next step. Write clear, concise, and factual notes to the customer file regarding customer conversations or contact. Self-motivated to become more knowledgeable about the Company's products and services, as well as the pharmaceutical industry. Proven ability to balance, prioritize and organize multiple tasks. Possess flexibility in scheduling to allow for occasional after-hours work and including a rotating weekend shift. Ability to prioritize and complete all work tasks with minimal supervision. High level of professionalism and strong personal interaction skills. Preferred Work Experience/Skills Previous call center experience with supporting Pharmacy Management Software Preferred but not required, experience working as a Pharmacy Technician or other role Discretionary Judgment Uses independent judgment and discretion based upon the employee's experience in the position and knowledge of the products, equipment, and services. Uses good judgement and possesses ethical work values. Physical Demands, Working Conditions, and General Employment Guidelines Moderate to high levels of stress may be experienced in the performance of the job. Position is performed in a general office environment, home office, or approved remote workspace where physical work includes, but is not limited to, sitting, standing, reaching, kneeling, bending. Equipment Daily use of the Microsoft Teams (phone), computer, printer, and other routine office equipment Must have internet access Safety to Self and Others Little responsibility for the safety of others. Job is performed in an office setting where there are no hazardous materials or equipment. Working Conditions/Hazards Position is performed in an open office environment or approved remote work location. Work Location ● RedSail Technologies Offices Spartanburg, SC - Onsite and Shreveport, LA -Onsite

What company will I be working for? You will be working for a national security services firm, providing cutting-edge services across DoD and other agencies. At Inflow, we believe in making it matter for every employee, every customer, and every mission we support. That means that we put employees first, providing both innovative benefits and great technology. Check out ******************************* to learn more about what it's like to be an Inflowee. What level Clearance do I need? You must possess an active Top Secret/SCI clearance. What will I be doing? You will support providing Advisory and Assistance Services (A&AS) and limited non-A&AS support and expertise to assist the Standoff Munitions Application Center (SMAC) component of Joint-Global Strike Operations Center (J-GSOC) forces at Barksdale AFB, LA, along with other areas/locations CONUS and OCONUS, including deployed locations. In this role, you will: Provide installation and maintenance of communications units to ensure unbroken access to classified and unclassified Internet Protocol and telephone networks Maintain inventories of all communications equipment, provide on-site repair, track completion of all communications-related projects and provide client services to both Government and customer personnel Provide subject matter expert (SME) advice and assistance in and with the development, design, installation and security of emerging SMAC capabilities and facilities Remove, repair, and replace assemblies and subassemblies to optimally sustain voice, data, and video networks. This includes VOIP telephones and all VTC systems Establish priorities, maintain, test, troubleshoot and repair network systems equipment and circuits Isolate malfunctions using diagnostic software, technical data, block diagrams, voltage and waveform measurements, and other tests requiring specialized test equipment Monitor performance of systems and circuits Coordinate with outside units, coalition forces, DoD agencies and other service providers to analyze and isolate performance faults and implement corrective actions Check equipment for serviceability and perform preventative maintenance Isolate faults by coordinating with commercial service providers and depots to test system components and assembly Troubleshoot and analyze unusual or complex hardware and software malfunctions to resolve physical and logical processing problems and recommend acquisitions or equipment, software and/or hardware which will resolve operational problems Survey systems operation to identify and anticipate potential problems which could lead to loss or serious interruption of service Identify corrective or preventative procedures and take actions to rectify immediate problems and prevent future occurrences Perform testing, troubleshoot, and correct complex or unusual problems involving interface and interoperability of system components such as hardware, system software and application programs Ensure maintenance and upgrade procedures are established in such a way as to minimize disruption to normal business functions of organizations within the installation Provide proactive consultation and instruction with system users to ensure seamless implementation of changes Troubleshoot complex problems and provide support in a manner that minimizes interruptions in the customer's ability to carry out business Coordinate with other IT specialist and management in identifying and correcting unusual or unprecedented problems and provide innovative approach to solving them Test and evaluate current and proposed equipment and software enhancement and advises management regarding acquisition proposals designed to enhance mission accomplishment through automation Analyze complex processes and/or a variety of unusual problems, questions, or conditions relative to the design and/or selection of management information systems and applications software technology Assess vendor-developed software available over the counter to ensure defined subject-matter requirements can be accommodated Develop standard procedures for account establishment, system maintenance, and system recovery Establish controls for data privacy and security in management information systems Participate in developing strategic plans for enhancement of the system environment, developing functional and technical requirements for acquisitions, conducting cost benefit analyses, feasibility studies, and related activities Work with management to isolate and correct complex problems which hinder the capability of the organization to fully utilize information management technology Work with Joint Interference Control Officers (JICO) to help develop plans, architecture, and tests to ensure current and future standoff weapon datalink communications are being met Administer and manage the overall SMAC IA program to include Communications Security (COMSEC), Emissions Security (EMSEC) and Computer Security (COMPUSEC) programs. Coordinate with base and MAJCOM IA managers to ensure unit compliance Perform System administrator duties as necessary, as well as perform tasks required to maintain, manage, and support all computers and network systems used in SMAC, to include but not limited to NIPRNet, SIPRNet, and JWICS. Other duties as assigned What experience, training, and education do I need? You must meet the minimum requirements: Information Assurance Technical (IAT) Level II certification pursuant to DODI 8570.01 (CCNA, CYSA+, CND, Security+, etc.) Associate's degree or higher in Technology, Engineering, or Computer Information Systems related field Five (5) years of relevant experience in the Air Force Specialty Code (AFSC) 3D1X /3D0X, Cyber Transport Systems, or an equivalent field. Note: Education requirement can be waived if the personnel has more than ten years of experience Five (5) years of relevant experience with the following: Analyzing, explaining, and implementing new technology; evaluating the possible impacts of said new technology on organization missions; developing comprehensive strategies to satisfy requirements; and Offering alternative approaches in operating systems development and problem resolution Demonstrated experience with or operational knowledge of systems integration methods, performance tuning methods, test and evaluation methods and procedures, IT security principles and methods and project management principles and methods sufficient to plan and coordinate the installation of new products and equipment One (1) year of relevant experience with executing Risk Management Framework (RMF) processes as a primary duty or task and demonstrated knowledge of processes within the RMF Demonstrated experience with installing, maintaining, and modifying computer and network systems and provide advice respecting new system needs based on mission requirements Demonstrated experience with maintaining, troubleshooting and configuring Network Appliances, Servers and Virtual Desktops Demonstrated proficiency in executing Transient Electromagnetic Pulse Emanation Surveillance Technology (TEMPEST) certifications and understanding of TEMPEST restrictions within a Sensitive Compartmented Information Facility (SCIF) and Special Access Program Facility (SAPF) Two (2) years of demonstrated relevant experience using a high-level programming language, primarily LINUX Possess working knowledge of and/or one year experience developing or coding in LINUX, JAVA, C, C++ or similar environment as primary duty or task Active Top Secret/SCI clearance Where is the client site that I would be working for? You will be working in Barksdale AFB, LA, address disclosed after your clearance is verified. Inflow is an EEO/Affirmative action employer and is committed to hiring and retaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By submitting your application for a position at Inflow, you acknowledge and consent to our participation in the E-Verify program. If selected for hire, you will be required to provide specific documentation to establish your identity and eligibility to work in the United States, as required by federal law.

JOB TITLE: Software Support Analyst I FLSA STATUS: Non-Exempt REPORTS TO: Team Lead TRAVEL: 5-10% travel required ESSENTIAL DUTIES & RESPONSIBILITIES: * Provide front-line technical support for our proprietary software applications via phone, email and remote access in a timely manner to external clients. * Build and maintain effective relationships with team members, management, in-house software developers and clients. * Identify, troubleshoot and resolve application issues. * Communicate and escalate issues that cannot be resolved to the appropriate team member(s). * Document all reported issues and task details; analyze gathered data. * Deploy and provide training on software applications to new clients and new versions to current clients. MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE): * High school diploma or equivalent * Two (2) years related experience * Must have a proficient understanding of computer and technical concepts * Must have strong troubleshooting skills * Must have strong verbal and written communication skills * Ability to prioritize workload and manage multiple responsibilities effectively

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day in this territory You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we're more than a Managed Services Provider, we're a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we're on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we'd love to meet you. Come explore one of our many opportunities and grow with us! How you'll make an Impact As the Service Desk Technician, you will be at the forefront of delivering top-tier customer service and technical expertise. You are not just a technician; you are the first line of defense, ensuring our clients' technology experience is nothing short of exceptional. Location and Work Expectations * This is a remote position; however, team members should be willing and able to travel if the need arises, though such travel is expected to be infrequent. * Monday-Friday, 8am-5pm CST. What you will be doing * Accept incoming client troubleshooting calls and make outbound calls in response to email requests * Engage with clients via email, providing clear and prompt communication * Leverage your Windows proficiency, network skills and knowledge of inter-connectivity with servers and printers to prepare and set up laptops and desktops * Conduct basic client account administration in Office 365 and Active Directory * Track scheduled work, proactively communicating changes to all stakeholders, and promptly updating both the schedule and clients as needed * Log detailed case notes in Ntiva's ticketing system and other documentation platforms, ensuring clear and accurate records * Assess the need for documentation updates and inform management of any necessary changes * Maintain a positive and client-centric focus throughout all interactions, fostering trust and building strong client relationships * Maintain meticulous attention to detail to uphold accuracy and efficiency standards You'll be successful in this role if you have * At least 1 year of professional work experience in the IT industry * Proficiency with troubleshooting problems with, but not limited to, the following technical subjects: * VPN * Internet connectivity losses * Remote desktop * Microsoft Office software * Peripherals, including printers, scanners, and monitors * Familiarity with administration of Office 365 and Exchange Online * Proficiency in navigation and administration of Active Directory * Working knowledge of Windows file shares (SMB/CIFS) * Strong communication and writing skills * Ability to review, understand, and implement SOPs and other written training Required language skills * Ability to communicate professionally, in English, both written and orally * Ability to write business correspondence and process procedures * Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Bonus points for * Ability to recognize and communicate potential issues and possible failure points in client systems and processes * Associate's Degree in Computer Science, Information Systems, Engineering or other related discipline preferred * Desired Certifications: * CompTIA A+ * Network + * Security + Benefits and Perks * Medical, Dental and Vision coverage for employee and family * 401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days) * Group Term Life and Accidental Death and Dismemberment coverage (company provided) * Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) * Health Savings Account (HSA) Options / PPO Options * Employee Assistance Program * Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays * Education Reimbursement Program * Generous Employee Referral Program - cash bonus for successful referrals! * Dynamic Recognition and Rewards * Clear Promotion and Advancement Tracks * Work with Industry-Leading Talent The base pay range for this position is expected to be between $31,000.00 and $46,000.00 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Non-Exempt Work Authorization Criteria We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. Workspace Requirements and Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva's IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member's normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 01/09/26.

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we're more than a Managed Services Provider, we're a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we're on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we'd love to meet you. Come explore one of our many opportunities and grow with us! How you'll make an Impact As the Service Desk Technician, you will be at the forefront of delivering top-tier customer service and technical expertise. You are not just a technician; you are the first line of defense, ensuring our clients' technology experience is nothing short of exceptional. Location and Work Expectations This is a remote position; however, team members should be willing and able to travel if the need arises, though such travel is expected to be infrequent. Monday-Friday, 8am-5pm CST. What you will be doing Accept incoming client troubleshooting calls and make outbound calls in response to email requests Engage with clients via email, providing clear and prompt communication Leverage your Windows proficiency, network skills and knowledge of inter-connectivity with servers and printers to prepare and set up laptops and desktops Conduct basic client account administration in Office 365 and Active Directory Track scheduled work, proactively communicating changes to all stakeholders, and promptly updating both the schedule and clients as needed Log detailed case notes in Ntiva's ticketing system and other documentation platforms, ensuring clear and accurate records Assess the need for documentation updates and inform management of any necessary changes Maintain a positive and client-centric focus throughout all interactions, fostering trust and building strong client relationships Maintain meticulous attention to detail to uphold accuracy and efficiency standards You'll be successful in this role if you have At least 1 year of professional work experience in the IT industry Proficiency with troubleshooting problems with, but not limited to, the following technical subjects: VPN Internet connectivity losses Remote desktop Microsoft Office software Peripherals, including printers, scanners, and monitors Familiarity with administration of Office 365 and Exchange Online Proficiency in navigation and administration of Active Directory Working knowledge of Windows file shares (SMB/CIFS) Strong communication and writing skills Ability to review, understand, and implement SOPs and other written training Required language skills Ability to communicate professionally, in English, both written and orally Ability to write business correspondence and process procedures Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Bonus points for Ability to recognize and communicate potential issues and possible failure points in client systems and processes Associate's Degree in Computer Science, Information Systems, Engineering or other related discipline preferred Desired Certifications: CompTIA A+ Network + Security + Benefits and Perks Medical, Dental and Vision coverage for employee and family 401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days) Group Term Life and Accidental Death and Dismemberment coverage (company provided) Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) Health Savings Account (HSA) Options / PPO Options Employee Assistance Program Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays Education Reimbursement Program Generous Employee Referral Program - cash bonus for successful referrals! Dynamic Recognition and Rewards Clear Promotion and Advancement Tracks Work with Industry-Leading Talent The base pay range for this position is expected to be between $31,000.00 and $46,000.00 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Non-Exempt Work Authorization Criteria We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. Workspace Requirements and Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva's IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member's normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 01/09/26.

Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/21/2026 Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14 Locations Few vacancies in the following locations: Eielson AFB, AK Elmendorf AFB, AK Little Rock AFB, AR Davis Monthan AFB, AZ Show morefewer locations (65) Luke AFB, AZ Beale AFB, CA Edwards AFB, CA Los Angeles, CA March AFB, CA Travis AFB, CA Vandenberg AFB, CA Cheyenne Mountain AFB, CO Colorado Springs, CO Peterson AFB, CO Dover AFB, DE Cape Canaveral, FL Cape Canaveral AFS, FL Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL Patrick AFB, FL Tyndall AFB, FL Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Camp H.M. Smith Marine Corp Base, HI Hickam AFB, HI Mountain Home AFB, ID Scott AFB, IL Barksdale AFB, LA Hanscom AFB, MA Andrews AFB, MD Linthicum Heights, MD Selfridge ANG Base, MI Whiteman AFB, MO Columbus AFB, MS Minot AFB, ND Offutt AFB, NE New Boston, NH McGuire AFB, NJ Cannon AFB, NM Kirtland AFB, NM Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Youngstown, OH Norman, OK Tinker AFB, OK Charleston, SC Shaw AFB, SC Arnold AFB, TN Dyess AFB, TX Fort Sam Houston, TX Goodfellow AFB, TX Kelly AFB, TX Lackland AFB, TX Laughlin AFB, TX Randolph AFB, TX Hill AFB, UT Alexandria, VA Arlington, VA Dahlgren, VA Fort Eustis, VA Langley AFB, VA Pentagon, Arlington, VA Fairchild AFB, WA McChord AFB, WA Warren AFB, WY Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857027-GS2210 Control number 852981200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help * Duties and responsibilities vary and may increase according to grade level * Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program. * Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes. * Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP). * Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings. * Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data. Requirements Help Conditions of employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A). BASIC REQUIREMENTS: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree OR For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below. For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. Click on the following link to view occupational requirements for this position: ************************************************************************************************************************************************************************************ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): 1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. 2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. 3. Knowledge of system requirements and techniques for planning current and future system architecture requirements. 4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on

Job Description IT Specialist Reports To: Administrative Services Director provides network solutions support for a U.S Department of Labor Job Corps contractor. The Job Corps program is a federally-funded residential training program. The mission of Job Corps is to provide career-based technical and academic training and job placement assistance to program eligible youth ages 16-24. Summary of Duties: Installs, configures, and troubleshoots Job Corps computer networks, provides technical support to staff by performing the following duties: Description of Duties: Develops and implements policies and procedures related to WANS and LAN use, operation, security, and data integrity. Develops security procedures for PC operating systems and applications. Performs analysis of network needs and contributes to design of network architecture, integration, and installation. Evaluates local area network hardware and software requirements and capabilities and makes recommendations. Provides support to and trains users in local area network administration and usage. Monitors and maintains network stability. Communicates and coordinates network schedule, backups, and downtime to users. Coordinates third-party maintenance for network hardware, software, and telecommunications services. Insures backup and housekeeping procedures are in place where appropriate. Trouble shoots hardware and software problems on all systems. Prepares and maintains documentation of network configurations and cabling layouts. Follows all guidelines, policies, and procedures set forth by the Department of Labor/Job Corps and HLS. Education/Experience: Bachelor's degree (B. A.) in computer sciences or related field preferred Desires two to four years of experience providing network support in a professional environment. Certifications/Licenses: Valid state driver's license CPR/First Aid certifications Equal Opportunity Statement Human Learning Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal state or local laws.

Ayers Career College , is seeking an instructor for our Information Technology Specialist program. This is an excellent opportunity to use your experience as an IT professional to teach others seeking education and training. Instructors are responsible for teaching students in our training programs in classroom and hands-on lab settings, ensuring that they gain the knowledge and skills that are required for entry-level employment in their chosen field. Instructors are also responsible for sound educational practices and the academic development of each student. Instructors will also manage their classroom environment and promote a positive and engaging learning experience, provide support, tutoring and other assistance as needed. Instructors are to “model" the professional behaviors, language, and activities expected of our students. Qualified candidates should have: A license, diploma, certificate, or other degree from a recognized institution or organization in the area taught and minimum of 4 years of documented occupational experience in the area taught. Strong communication skills Demonstration of integrity and professionalism in all aspects, including appearance, demeanor, and attitude Ability to work in an observation/coaching style environment Capability to prioritize, accept responsibility, and work within deadlines Superior organizational and problem-resolution skills Basic computer software skills including Microsoft Office: Additional Requirements Must have or obtain the following CompTia Certifications within 12 months of employment: IT Fundamentals A+ Network+ Security+ Ayers Career College has been preparing the men and women of the Louisiana, Texas and Arkansas areas for successful and in-demand careers since 1953. With six decades worth of history training students for new careers, we are one of the oldest and longest serving Shreveport colleges today. Compensation: $ 1 depends on experience We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The Mission of Ayers Career College is to educate students to achieve personal and career success. We have been preparing the men and women of the Louisiana, Texas and Arkansas areas for successful and in-demand careers since 1953. With six decades worth of history training students for new careers, we are one of the oldest and longest serving Shreveport colleges today

POSITION: Institutional Technology Systems Specialist POSITION DESCRIPTION: Responsible for supporting ETBU applications and systems along with related data integrations. The role will involve troubleshooting issues, optimizing performance, and providing ongoing support for the applications and systems in use. This role requires a deep understanding of systems management, strong SQL skills, and the ability to translate data into meaningful insights for stakeholders. This position receives direction from and reports directly to the Director of lnstitutional Technology. The position begins November 2025, or when filled. POSITION REQUIREMENTS: Education/Certification: An earned associate's degree in Computer Science-lnformation Systems is required. Special Knowledge/Skills: Must be familiar with various computer software programs including Microsoft Word, Excel, and Outlook. Strong analytical and problem-solving skills Excellent communication and documentation skills Knowledge of scripting languages (e.9., Powershell, Python) Proficiency in SQL and reporting tools (SSRS, Power Bl, Crystal Reports, Tableau, lnfomaker, etc.) Ability to manage multiple priorities and handle time-sensitive issues Strong attention to detail and commitment to delivering high-quality results Must have and maintain a valid driver's license Experience: 3 years of experience in systems administration, programming, and/or report writing. Christian Commitment: The Employee must be a professing Christian believer with a demonstrated personal relationship with Jesus Christ. Employee must be a model of Christ-like character, servant leadership, integrity, ethics and biblical/moral truths. Employee must support ETBU's distinct Christ-centered educational mission and share the institutional commitment to the integration of biblical faith and academic learning. Employee shall possess a commitment to Christ-centered, faith-integrated service and devotion to students' intellectual enlightenment, spiritual formation, servant leadership development, and career preparation. Employee shall be cognizant and committed to the values, traditions, and history of Baptists. Employee agrees that he or she is an active member of a local Baptist church or Christian denominational church, and regularly attends church. Further, as a servant leader and role model for the students of ETBU, employee is required to participate in the life of the University via institutional meetings, Chapel services, prayer emphases, discipleship programming, committee participation, local community ministry/service, and campus activities and events. Employee provides active support of the spiritual, intellectual, and educational ideals, values, activities, and objectives of East Texas Baptist University; and conforms to Christian standards of faith and service. THE UNIVERSITY: East Texas Baptist University is a Christ-centered liberal arts university affiliated with the Baptist General Convention of Texas. As an institution affiliated with Texas Baptists (BGCT), ETBU uses the Bible and the 1963 Baptist Faith and Message as the theological framework and basis for institutional mission, governance, and policy. ln compliance with federal law, the University does not discriminate on the basis of race, sex, national or ethnic origin, age, disability, or military service in employment. Under federal law, East Texas Baptist University may discriminate on the basis of religion in order to fulfill its mission. Mission Statement As a Christ-centered institution, East Texas Baptist University educates students by integrating biblical faith and learning to develop mind, body, and soul through community engagement to prepare graduates to be Christian servant leaders in their calling to God and humanity. Core Commitments of East Texas Baptist University Embracing Faith - Ensure the integration of biblical faith in curricular and co-curricular experiences including service opportunities while embracing our Baptist heritage. Engaging Minds - Equip students through excellence in teaching, research, and scholarship to explore God's truth and providing the knowledge and skills for academic success, degree completion, employment opportunity, and lifelong learning. Empowering Leaders - Develop and deploy Christian servant leaders for their callings to God and to humanity. Enhancing Community - Create an environment conducive to the development of the whole person through relevant facilities, resources, and services which allows a diverse and growing community to utilize their God-given gifts both locally and globally. APPLICATIONS: For additional information contact: Dan Roessner Director of Institutional Technology ****************** ************ DEADLINES: Applications will be accepted until the position is filled. lnterviews will begin as suitable applications are received.

Job Description Job Title: PEER SUPPORT SPECIALIST Under supervision, the PSS provides direct service to consumers, family members and other support persons; works collaboratively with clinical staff and adjunct providers/resources to meet the needs of the consumer; promotes consumer independence, choice, productivity, and community membership. Majority of services will be provided in the consumers home or in their community. The PSS can provide support and guidance based on their experience that professionals cannot. RESPONSIBILITIES Participate in assessment of consumer and in development and implementation of person-centered planning process as part of a treatment team Promote recovery and self-advocacy by sharing stories of recovery and exploring resources for achieving recovery Assist consumers to develop wellness plans Assist consumers to develop advance directives Assist consumer to access entitlements and maintain eligibility Assist consumer to negotiate the human services system Provide support during crises Provide support for consumers managing health care issues and negotiating the health care system Promote community membership, development and maintenance of natural supports, and productivity Coordinate with family members, significant others, and service providers Provide feedback and education to clinical staff regarding recovery and recovery paths Participate in staff meetings, in-service trainings, and supervision Update clinical knowledge through readings, trainings, and seminars Work cooperatively with members of the team, adjunct providers, and other agencies to ensure timely and accurate service provision QUALIFICATIONS A High School diploma or GED Has a serious mental illness and demonstrates a level of recovery sufficient to manage their illness and function independently Received public mental health services currently or in the past Apply for and obtain certification through the State of Louisiana (within 6months) following 6 month period of work experience in the ACT program Be physically able to perform the essential functions of the position, with or without reasonable accommodation Ability to communicate expressively and receptively to facilitate consumer recovery Effective written communication skills Computer skills adequate to use electronic medical record, manage e-mail, and use internet resources Ability to maintain the confidentiality of consumer care Ability to establish and maintain effective working relationship with consumers, family members, staff, physicians, consultants and governmental agencies Ability to conduct oneself with tact and courtesy Knowledge of recovery resources for co-occurring substance use disorder preferred, but not required

TAS Environmental Services, LP- Emergency Response Services & Environmental Solutions ready to respond wherever, whenever, every time. TAS Environmental Services is headquartered in the Dallas, Texas area and serves companies of all sizes across the South and into the Midwest. For over 100 years, our industrial economy has been built on Oil & Gas, technology, and infrastructure. Today, it is essential for every business and municipality to have a "go-to" vendor for environmental solutions, from industrial cleaning services to emergency response services, to hazardous waste transportation and box rentals. We are prepared 24/7 and every day of the year. At TAS Environmental Services, LP, the Technician will assist in the day-to-day operations to include emergency response, cleaning of equipment, inventory of supplies and assets, and industrial tank cleaning. Potential for dirty and physically demanding work environment along with strenuous physical labor. BENEFITS TAS Environmental Services offers a competitive benefits program, including comprehensive group health and related benefits plan. The following list of benefits is offered only to employees in regular (full-time) positions: Health & Wellness: Comprehensive Medical, Dental, and Vision Coverage Mental Health Support Programs Supplemental Benefits - Accident, Critical Illness, etc. Access to a company provided Employee Assistance Program Retirement & Financial: 401(k) with Company Match Life Insurance and Disability Coverage Work-Life Balance: Generous Paid Time Off (PTO) Paid Time Off increases based on years of service Holidays - seven (7) Floating Holidays - two (2) Professional Development: Access to Online Learning Platforms Annual Conference and Workshop Allowances Additional Perks: Work Boot Program Team Building Events Requirements RESPONSIBILITIES Handling various products, hazardous and non-hazardous materials Performing industrial work and biohazard cleanups Staging, profiling, and processing for disposal hazardous and non-hazardous waste Assist in the removal of soil, debris and other materials, and cleaning up spill sites Operate and clean equipment. Maintaining logs of working hours in compliance with all applicable state and federal regulations Up to 25% travel as needed - location may differ Other duties as assigned COMPETENCIES/SKILLS Strong observation skills Technical proficiency with field equipment Knowledge of environmental regulations Data collection and analysis skills Ability to work outdoors in all weather conditions Excellent communication skills Proficient in critical thinking Teamwork oriented Physical Requirements: While performing the duties of this job, the employee is regularly required to talk and hear This position requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing at times The employee must frequently lift or move items up to 60 pounds Must be able to frequently climb stairs and ladders May occasionally deal with heights Ability to wear Personal Equipment, including Respiratory Protection Consists of both office setting and physical jobsite Able to work in confined spaces when needed Education and Experience: HAZWOPER and Confined Space certifications preferred Ability to read, write and do mathematics Class C (Texas) or equivalent required Level 1 Technicians will be responsible for obtaining and maintaining several certifications while employed including: HAZWOPER 40 OSHA 10 and 30 MSHA(Mine Safety and Health Administration) Certification CSE/R(Confined Space Entry/Rescue) Certification CPR Certification H2S Certification First Aid Certification EEO/AA Employer/ Veteran/ Disabled Statement: TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and maintaining the highest standard of ethical business practices.

Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attach the required documents in order to be considered for employment. Department IT Helpdesk OperationsJob SummaryJob Description Provide statewide onsite installation, configuration, repair, maintenance and support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications, and all associated components, peripherals and media. Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards. Utilize tracking system to document ticket resolutions. Provide limited support for approved mobile devices which contain State proprietary data, including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes. Train and assist end users on technical issues as a form of preventative maintenance. In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans. Travel to various sites as needed to carry out assigned duties. Identify, diagnose, and assist with resolution of network issues as related to end user problems. Restore data from backup systems using designated applications as needed for end user support. Manage all assigned issues being handled by other internal IT units or external contractors. Other tasks as directed. QUALIFICATIONS REQUIRED: Bachelor's Degree or Associate's degree with 3 years of professional experience in lieu of degree, or 6 years of professional experience in lieu of degree. Excellent analytical skills, effective organizational and time management skills. Great attention to detail and follow up. Ability to manage projects, assignments, and competing priorities. Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel. DESIRED: Advanced degree. Minimum one year of professional experience with OTS information systems or programs utilized by the department. Minimum one relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS. Professional experience with Windows based operating systems including installation, system administration or troubleshooting. Professional experience with various computer hardware, which includes: PCs, laptop & printers, MFPs, routers, switches or servers. Professional experience with Remote Control software, Ticketing System software, Active Directory, Exchange, or SharePoint. Professional customer service experience. Required Attachments Please upload the following documents in the Resume/Cover Letter section. Detailed resume listing relevant qualifications and experience; Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; Names and contact information of three references; Applications that do not include the required uploaded documents may not be considered. Posting Close DateThis position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.

Our client is a growing Managed Services Provider (MSP) in the Shreveport, LA area and they are in immediate need of a Help Desk Support Level II Technician. This individual should have proven experience with technology and outstanding personal communication skills. Additionally, this technician should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Required to have worked in an MSP environment in the past to be considered. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSalary: What company will I be working for?You will be working for a national security services firm, providing cutting-edge services across DoD and other agencies. At Inflow,we believe in making it matter for every employee, every customer, and every mission we support.That means that we put employees first, providing both innovative benefits and great technology. Check out********************************* learn more about what its like to be an Inflowee. What level Clearance do I need?You must possess an active Top Secret/SCIclearance. What will I be doing? You will support providing Advisory and Assistance Services (A&AS) and limited non-A&AS support and expertise to assist the Standoff Munitions Application Center (SMAC) component of Joint-Global Strike Operations Center (J-GSOC) forces at Barksdale AFB, LA, along with other areas/locations CONUS and OCONUS, including deployed locations. In this role, you will: Provide installation and maintenance of communications units to ensure unbroken access to classified and unclassified Internet Protocol and telephone networks Maintain inventories of all communications equipment, provide on-site repair, track completion of all communications-related projects and provide client services to both Government and customer personnel Provide subject matter expert (SME) advice and assistance in and with the development, design, installation and security of emerging SMAC capabilities and facilities Remove, repair, and replace assemblies and subassemblies to optimally sustain voice, data, and video networks. This includes VOIP telephones and all VTC systems Establish priorities, maintain, test, troubleshoot and repair network systems equipment and circuits Isolate malfunctions using diagnostic software, technical data, block diagrams, voltage and waveform measurements, and other tests requiring specialized test equipment Monitor performance of systems and circuits Coordinate with outside units, coalition forces, DoD agencies and other service providers to analyze and isolate performance faults and implement corrective actions Check equipment for serviceability and perform preventative maintenance Isolate faults by coordinating with commercial service providers and depots to test system components and assembly Troubleshoot and analyze unusual or complex hardware and software malfunctions to resolve physical and logical processing problems and recommend acquisitions or equipment, software and/or hardware which will resolve operational problems Survey systems operation to identify and anticipate potential problems which could lead to loss or serious interruption of service Identify corrective or preventative procedures and take actions to rectify immediate problems and prevent future occurrences Perform testing, troubleshoot, and correct complex or unusual problems involving interface and interoperability of system components such as hardware, system software and application programs Ensure maintenance and upgrade procedures are established in such a way as to minimize disruption to normal business functions of organizations within the installation Provide proactive consultation and instruction with system users to ensure seamless implementation of changes Troubleshoot complex problems and provide support in a manner that minimizes interruptions in the customers ability to carry out business Coordinate with other IT specialist and management in identifying and correcting unusual or unprecedented problems and provide innovative approach to solving them Test and evaluate current and proposed equipment and software enhancement and advises management regarding acquisition proposals designed to enhance mission accomplishment through automation Analyze complex processes and/or a variety of unusual problems, questions, or conditions relative to the design and/or selection of management information systems and applications software technology Assess vendor-developed software available over the counter to ensure defined subject-matter requirements can be accommodated Develop standard procedures for account establishment, system maintenance, and system recovery Establish controls for data privacy and security in management information systems Participate in developing strategic plans for enhancement of the system environment, developing functional and technical requirements for acquisitions, conducting cost benefit analyses, feasibility studies, and related activities Work with management to isolate and correct complex problems which hinder the capability of the organization to fully utilize information management technology Work with Joint Interference Control Officers (JICO) to help develop plans, architecture, and tests to ensure current and future standoff weapon datalink communications are being met Administer and manage the overall SMAC IA program to include Communications Security (COMSEC), Emissions Security (EMSEC) and Computer Security (COMPUSEC) programs. Coordinate with base and MAJCOM IA managers to ensure unit compliance Perform System administrator duties as necessary, as well as perform tasks required to maintain, manage, and support all computers and network systems used in SMAC, to include but not limited to NIPRNet, SIPRNet, and JWICS. Other duties as assigned What experience, training, and education do I need? You mustmeet theminimumrequirements: Information Assurance Technical (IAT) Level II certification pursuant to DODI 8570.01 (CCNA, CYSA+, CND, Security+, etc.) Associate's degree or higher in Technology, Engineering, or Computer Information Systems related field Five (5) years of relevant experience in the Air Force Specialty Code (AFSC) 3D1X /3D0X, Cyber Transport Systems, or an equivalent field. Note: Education requirement can be waived if the personnel has more than ten years of experience Five (5) years of relevant experience with the following: Analyzing, explaining, and implementing new technology; evaluating the possible impacts of said new technology on organization missions; developing comprehensive strategies to satisfy requirements; and Offering alternative approaches in operating systems development and problem resolution Demonstrated experience with or operational knowledge of systems integration methods, performance tuning methods, test and evaluation methods and procedures, IT security principles and methods and project management principles and methods sufficient to plan and coordinate the installation of new products and equipment One (1) year of relevant experience with executing Risk Management Framework (RMF) processes as a primary duty or task and demonstrated knowledge of processes within the RMF Demonstrated experience with installing, maintaining, and modifying computer and network systems and provide advice respecting new system needs based on mission requirements Demonstrated experience with maintaining, troubleshooting and configuring Network Appliances, Servers and Virtual Desktops Demonstrated proficiency in executing Transient Electromagnetic Pulse Emanation Surveillance Technology (TEMPEST) certifications and understanding of TEMPEST restrictions within a Sensitive Compartmented Information Facility (SCIF) and Special Access Program Facility (SAPF) Two (2) years of demonstrated relevant experience using a high-level programming language, primarily LINUX Possess working knowledge of and/or one year experience developing or coding in LINUX, JAVA, C, C++ or similar environment as primary duty or task ActiveTop Secret/SCIclearance Where is the client site that I would be working for?You will be working in Barksdale AFB, LA, address disclosed after your clearance is verified. Inflow is an EEO/Affirmative action employer and is committed to hiring and retaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By submitting your application for a position at Inflow, you acknowledge and consent to our participation in the E-Verify program. If selected for hire, you will be required to provide specific documentation to establish your identity and eligibility to work in the United States, as required by federal law.

IT Specialist Reports To: Administrative Services Director provides network solutions support for a U.S Department of Labor Job Corps contractor. The Job Corps program is a federally-funded residential training program. The mission of Job Corps is to provide career-based technical and academic training and job placement assistance to program eligible youth ages 16-24. Summary of Duties: Installs, configures, and troubleshoots Job Corps computer networks, provides technical support to staff by performing the following duties: Description of Duties: Develops and implements policies and procedures related to WANS and LAN use, operation, security, and data integrity. Develops security procedures for PC operating systems and applications. Performs analysis of network needs and contributes to design of network architecture, integration, and installation. Evaluates local area network hardware and software requirements and capabilities and makes recommendations. Provides support to and trains users in local area network administration and usage. Monitors and maintains network stability. Communicates and coordinates network schedule, backups, and downtime to users. Coordinates third-party maintenance for network hardware, software, and telecommunications services. Insures backup and housekeeping procedures are in place where appropriate. Trouble shoots hardware and software problems on all systems. Prepares and maintains documentation of network configurations and cabling layouts. Follows all guidelines, policies, and procedures set forth by the Department of Labor/Job Corps and HLS. Education/Experience: Bachelor's degree (B. A.) in computer sciences or related field preferred Desires two to four years of experience providing network support in a professional environment. Certifications/Licenses: Valid state driver's license CPR/First Aid certifications Equal Opportunity Statement Human Learning Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal state or local laws.

Job DescriptionDescription: TAS Environmental Services, LP- Emergency Response Services & Environmental Solutions ready to respond wherever, whenever, every time. TAS Environmental Services is headquartered in the Dallas, Texas area and serves companies of all sizes across the South and into the Midwest. For over 100 years, our industrial economy has been built on Oil & Gas, technology, and infrastructure. Today, it is essential for every business and municipality to have a "go-to" vendor for environmental solutions, from industrial cleaning services to emergency response services, to hazardous waste transportation and box rentals. We are prepared 24/7 and every day of the year. At TAS Environmental Services, LP, the Technician will assist in the day-to-day operations to include emergency response, cleaning of equipment, inventory of supplies and assets, and industrial tank cleaning. Potential for dirty and physically demanding work environment along with strenuous physical labor. BENEFITS TAS Environmental Services offers a competitive benefits program, including comprehensive group health and related benefits plan. The following list of benefits is offered only to employees in regular (full-time) positions: Health & Wellness: Comprehensive Medical, Dental, and Vision Coverage Mental Health Support Programs Supplemental Benefits - Accident, Critical Illness, etc. Access to a company provided Employee Assistance Program Retirement & Financial: 401(k) with Company Match Life Insurance and Disability Coverage Work-Life Balance: Generous Paid Time Off (PTO) Paid Time Off increases based on years of service Holidays - seven (7) Floating Holidays - two (2) Professional Development: Access to Online Learning Platforms Annual Conference and Workshop Allowances Additional Perks: Work Boot Program Team Building Events Requirements: RESPONSIBILITIES Handling various products, hazardous and non-hazardous materials Performing industrial work and biohazard cleanups Staging, profiling, and processing for disposal hazardous and non-hazardous waste Assist in the removal of soil, debris and other materials, and cleaning up spill sites Operate and clean equipment. Maintaining logs of working hours in compliance with all applicable state and federal regulations Up to 25% travel as needed - location may differ Other duties as assigned COMPETENCIES/SKILLS Strong observation skills Technical proficiency with field equipment Knowledge of environmental regulations Data collection and analysis skills Ability to work outdoors in all weather conditions Excellent communication skills Proficient in critical thinking Teamwork oriented Physical Requirements: While performing the duties of this job, the employee is regularly required to talk and hear This position requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing at times The employee must frequently lift or move items up to 60 pounds Must be able to frequently climb stairs and ladders May occasionally deal with heights Ability to wear Personal Equipment, including Respiratory Protection Consists of both office setting and physical jobsite Able to work in confined spaces when needed Education and Experience: HAZWOPER and Confined Space certifications preferred Ability to read, write and do mathematics Class C (Texas) or equivalent required Level 1 Technicians will be responsible for obtaining and maintaining several certifications while employed including: HAZWOPER 40 OSHA 10 and 30 MSHA(Mine Safety and Health Administration) Certification CSE/R(Confined Space Entry/Rescue) Certification CPR Certification H2S Certification First Aid Certification EEO/AA Employer/ Veteran/ Disabled Statement: TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and maintaining the highest standard of ethical business practices.