Post job

Technical support specialist jobs in Burlington, NC

- 275 jobs
All
Technical Support Specialist
Information Technology Internship
Junior Technical Specialist
Help Desk Analyst
Service Desk Specialist
Desktop Support Specialist
Systems Support Administrator
Information Systems Technician
Technical Support Professional
Information Technology Technician
  • System Administrator-Windows / Infrastructure Support

    Ispace, Inc.

    Technical support specialist job in Graham, NC

    Job Title: System Administrator-Windows / Infrastructure Support Contract Duration - 12+ Months Rate: $57/hr on W2 Daily Tasks Performed: • Scripting knowledge in batch files, VBScript, and PowerShell, Microsoft SQL Queries • Install, configure, maintain, and address vulnerabilities for Windows server (Strong ability) and some Linux • Install and configure database servers (such as Microsoft SQL Server, Postgres) • Install and configure middleware (such as IIS) Knowledge of Device wise is a plus • Knowledge of Nutanix is a plus • Install, manage, configure PRTG monitoring environments • VMware and virtual machines • Documentation or technical writing • General IT processes and project methodologies • Ability to follow and document processes • Change management process flow knowledge. ServiceNow Knowledge is a plus • Knowledge on of Active directory, EntraID, and Security best practices • Ability to adapt/learn in a changing environment • Experience with general IT processes and development methodologies • Solid analysis, proven problem solving and decision-making skills • Good time management and prioritization skills • Strong communication skills both verbal and written What this person will be working on: Windows Environment Position Success Criteria (Desired) - 'WANTS' • Completed post-secondary education in Computer Science or equivalent related experience§ • 1-3 years of experience, 3-5 preferred
    $57 hourly 1d ago
  • IT Coordinator

    LHH 4.3company rating

    Technical support specialist job in Oxford, NC

    Our IT team recently had a resignation (IT Coordinator). To ensure continuity, the business is looking to bring on a consultant for a 6-12 month assignment. We'd like to use LHH to support recruitment for this role. I've included key details about the assignment below and attached the for your reference. Please disregard the education on the job description. Details: Assignment: IT Coordinator Duration: 6-12 months Schedule: 40 hours/week, M-F Location: Oxford - but team is open to hybrid Manager: Ellie Galantis, IT Team Lead Start Date: As soon as possible Experience: At least 2-5 years of relevant experience Position Summary Responsible for executing user access requests, managing SAP group assignments, and applying governance standards to ensure secure provisioning of accounts and privileges. Works within established workflows in ServiceNow, UKG and Fisher and collaborates with supervisors and gatekeepers for approvals. Key ResponsibilitiesProcess User Requests Review User Request Forms for completeness and accuracy. Validate requested access against documented job duties. Initiate and track approval workflows in Fisher, ServiceNow and CA Service Desk Manager. Access Provisioning Assign standard access (network, email, VPN, collaboration tools). Configure local admin rights and application access as approved. Fulfill hardware requirements when indicated. SAP Group Management Create, modify, and assign SAP user groups based on approved requests. Ensure segregation of duties (SoD) compliance for SAP roles. Maintain accurate SAP group membership records for audits. Support creation of Purchase Order's and processing of invoices as needed. Compliance & Governance Apply naming standards for accounts and resources. Execute guest access lifecycle governance steps. Implement Just-in-Time elevation for privileged roles via PIM. Security Operations Maintain and periodically test break-glass accounts for emergency access. Follow security protocols for onboarding and offboarding. Documentation & Reporting Record all approvals and changes in ServiceNow for audit readiness. Generate reports for periodic access reviews and SAP compliance checks. Required SkillsFamiliarity with identity and access management processes. Hands-on experience with ServiceNow, CA Service Desk Manager, SAP user/group administration. Detail-oriented with strong compliance focus. Preferred ExperienceBS Computer Science, IT or other relevant experience At least 2-5 years of experience Previous operational experience in IT support or access provisioning. Knowledge of SAP security concepts and governance frameworks. “Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.” “Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance”
    $42k-59k yearly est. 1d ago
  • Desktop Support Specialist

    Tata Consultancy Services 4.3company rating

    Technical support specialist job in Durham, NC

    Job Title: Desktop and Mobility Support Must Have Technical/Functional Skills Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support, Roles & Responsibilities • Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of Laptop/Desktop/VDI • Solving technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components like MS Office/VPN/Anti-Virus/Skype etc. • Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks • Deployment of device drivers and windows patch updates • Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices • Manage the Security compliance health status of end user workstations • Monitor security patching status and remedy deficiencies proactively • Diagnoses, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from Service Desk team • Adjust configuration options as required to resolve defects identified while performing corrective action on a device • Investigate desktop level incidents and identify root causes to be able to provide solutions. • Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities • Support Windows 11 Feature upgrade using modern management techniques - SCCM/Auto Pilot • L2 Workstations operational support • Monitor and report on User experience. Report on Workstation image deployments and patch compliance metrics
    $59k-73k yearly est. 3d ago
  • Information Technology Help Desk Analyst

    Hcltech

    Technical support specialist job in Cary, NC

    Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow). Troubleshoot Windows 11 issues including login problems, performance issues, system configuration errors, and printer/peripheral support. Manage user accounts in Azure Active Directory including password resets, account unlocks, license assignments, and group membership updates as per SOP. Support Microsoft 365 applications-Outlook, Teams, OneDrive, SharePoint-covering login errors, sync issues, and basic configuration. Handle MFA (Multi-Factor Authentication) and password reset issues, authenticator setup, and related access problems. Provide basic VPN support, including connectivity troubleshooting, user login issues, and network checks. Support devices through MDM/Intune, including device enrollment, compliance alerts, and application deployment issues. Log, classify, prioritize, and resolve incidents according to SLAs; escalate to L2/L3 based on impact and complexity. Maintain clear and professional communication with end users and update tickets with accurate notes. Follow SOPs, adhere to security policies, and contribute to knowledge base improvements. Knowledge in identifying desktop, laptop, and printer issues. Eligibility, Knowledge, Skills & Experience 1-5 years in a Service Desk or in an IT Support role. Strong knowledge of Windows 10/11, O365, Teams, Outlook, and general end-user troubleshooting. Phone support experience is mandatory. 3-4 yrs of university education post High school (B.Sc. or Diploma). A proactive mindset with the ability to make a meaningful impact. Customer focused with the eagerness to learn and grow continuously. Experience in Technical helpdesk or technical call center support is required. Hands-on experience with Azure AD, Intune/MDM, MFA, and VPN support. Familiarity with ticketing tools like ServiceNow or Jira Service Management. Excellent communication, customer service capability, and problem-solving skills. Ability to follow processes and work in a structured SLA-driven environment. A competitive spirit with a drive to excel and willing to work in 24/7 operational environment. Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
    $29k-43k yearly est. 1d ago
  • Service Desk Specialist

    Raas Infotek 4.1company rating

    Technical support specialist job in Morrisville, NC

    Hi. Hope you are doing well. We have an urgent position below. If you are interested please share your updated resume with the rate expectation. Title: Service Desk Support Technician / Engineer Location: Morrisville NC / Onsite Duration: Long term contract Job Description Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow). Troubleshoot Windows 11 issues including login problems, performance issues, system configuration errors, and printer/peripheral support. Manage user accounts in Azure Active Directory including password resets, account unlocks, license assignments, and group membership updates as per SOP. Support Microsoft 365 applications-Outlook, Teams, OneDrive, SharePoint-covering login errors, sync issues, and basic configuration. Handle MFA (Multi-Factor Authentication) and password reset issues, authenticator setup, and related access problems. Provide basic VPN support, including connectivity troubleshooting, user login issues, and network checks. Support devices through MDM/Intune, including device enrollment, compliance alerts, and application deployment issues. Log, classify, prioritize, and resolve incidents according to SLAs; escalate to L2/L3 based on impact and complexity. Maintain clear and professional communication with end users and update tickets with accurate notes. Follow SOPs, adhere to security policies, and contribute to knowledge base improvements. Knowledge in identifying desktop, laptop, and printer issues. Eligibility, Knowledge, Skills & Experience Experience in Service Desk or in an IT Support role. Strong knowledge of Windows 10/11, O365, Teams, Outlook, and general end-user troubleshooting. Phone support experience is mandatory. Experience in Technical helpdesk or technical call center support is required. Hands-on experience with Azure AD, Intune/MDM, MFA, and VPN support. Familiarity with ticketing tools like ServiceNow or Jira Service Management. Excellent communication, customer service capability, and problem-solving skills. Ability to follow processes and work in a structured SLA-driven environment. A proactive mindset with the ability to make a meaningful impact. Customer focused with the eagerness to learn and grow continuously. A competitive spirit with a drive to excel and willing to work in 24/7 operational environment. Thanks, Elyash Khan Raas Infotek Newark, DE 19702 Direct number: ************ | 125 Email: *************************** Company: *************************** || *********************************************
    $37k-48k yearly est. 3d ago
  • Child Autism Support Professional (Entry-Level)

    Action Behavior Centers

    Technical support specialist job in Morrisville, NC

    Make a difference in a child's life every single day. We have immediate openings to support families in need. We're actively hiring kind, enthusiastic individuals who can start right away-or within 4 weeks of accepting an offer. If you're ready to jump in and make a positive impact, we'd love to meet you! We take every application seriously and value your time. Our hiring process is fast and thoughtful-we aim to respond within 24 hours of receivingyour application. Interviews and offers typically move quickly, and you may even receive a job offer the same day as your interview. Why Join Us? At Action Behavior Centers, we're driven by our core values-learning, caring, fun, team, and excellence. We foster a diverse, inclusive, and collaborative environment where creativity thrives, and both personal and professional growth are encouraged. We believe in the potential of every individual we serve, from helping children reach life-changing milestones to supporting our team's success. In our 1:1 ABA setting, you'll work hands-on with children (18 months to 8 years) using ethical, evidence-based ABA techniques in a supportive, center-based environment. With top-tier supervision, ongoing training, and a passionate team by your side, you'll make a real impact every day! What you'll be doing as a Behavior Therapist Apply the principles of one-on-one ABA therapy to help children with Autism reach their full potential by reading treatment plan and program descriptions, implementing treatment in line with written description, collecting data, writing insurance notes, and implementing feedback provided by the supervisor during observation sessions. Support the development of children in early childhood (ages 18 months to 8 years old) through engaging and fun therapeutic activities. Collaborate with a team of individuals to optimize treatment, safety, and a fun working experience throughout the center. Engage with children through play, movement, and imitation. For some kids this includes running, dancing, and singing silly songs. For others, this might look like reading a book, watching a video, or playing with cars. Keeping up with the energy and enthusiasm of the kiddos, actively engaging in play, and fostering a joyful atmosphere. Effectively and positively communicate with stakeholders (e.g., peers, families, supervisors) to coordinate activities, celebrate successes, and advocate for personal needs. Job Requirements Lift and move with children in a fast paced environment, which includes the ability to lift up to 30 lbs, bend over to pick items up off the ground, squat, quickly move around on the floor, and run to effectively stay engaged with young children, keep a tidy work environment, and maintain safety. Maintain an environment conducive to therapy ensuring the play spaces are tidy, organized, and conducive to a stimulating and enjoyable experience for the children. Multitask to balance multiple actions, decisions, or conversations in the moment while assessing prioritization and safety for all parties. Support teams by working cohesively as a center, neighborhood, and region. This may include travel to nearby centers to support, when assigned. Reliable transportation and valid driver's license required. Must be at least 18 years of age and have a Highschool diploma or GED equivalent. Complete the RBT certification process within 20 days of employment by passing a 40-hour training curriculum, hands on competency assessment, registering for an exam, and passing the board's exam. The ABC Advantage Guaranteed Full-Time Hours: Even if patients cancel. Promotions & Raises: Every 6 months with transparent feedback and goal setting. Yearly Tenure Bonus: For eligible Behavior Technicians and RBTs. Small Caseloads for BCBAs: Focused, individualized care for each child and increased oversight by supervisors. Fully Paid Training: We cover your Registered Behavior Technician certification process. No-Cost Supervision: No pay deductions for supervision hours. No Contractual Obligation: Stay because you love it, not because you're required to. Generous Benefits & Perks: 10 holidays,10 paid time off days and 2 flex days. Health benefits covered at 90%. Free lunch every Friday. Complimentary subscription to DoorDash DashPass & Calm apps. Student loan repayment contributions. Annual celebrations, Teammate Appreciation Week, and team events. Pay Ranges Based on Experience & Education: o Associates/High School: $15.50 - $23.50 o Bachelors: $16.50 - $25.50 o Masters: $17.50 - $27.00 For entry level candidates, your first raise is earned upon certification as RBT, typically within 21 days. Experience in these fields is a plus! Childcare (nanny, babysitter, preschool teacher, tutor, etc.) Mental health professionals and advocates (QMHP, behavioral health technicians) Camp counselors, volunteers, or Sunday school teachers Degrees in teaching, special education, sociology, psychology, or related fields (any degree preferred) Experience as paraprofessionals, direct support, or life skills assistants Passion for working with children with Autism Spectrum Disorder Eagerness to join a caring, team-oriented culture See what others have said when they made the decision to grow with us on Glassdoor & LinkedIn We are a Responsive Employer - we will be in touch with you within 24 hours of applying! Please do not reach out to centers directly about your application status as they are very busy serving clients and families!
    $46k-99k yearly est. 2d ago
  • IT - Helpdesk

    Pureflow Inc. 3.3company rating

    Technical support specialist job in Graham, NC

    Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: Configure equipment and host onboarding for new users Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. Remote support for users in external branch locations Manage VoIP phone system equipment and directory Sustain company network connectivity and security Assign software licenses and support installation of various applications Maintain IT files on the server and online in the cloud Schedule server updates, backups, and retrieve backups when needed Update IT equipment and software with new firmware, drivers, etc. Develop documentation, including SOPs and work instructions Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) Assist with AV resources (conference rooms and Teams meetings) Adhere to company SLAs and is available during IT emergencies Available to work during non-standard hours for planned updates Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: 1-2 years of experience in the enterprise computer service field An Associate degree or Technical certification in the computer service field Previous experience in a Windows network environment Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: Competitive base salary Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more $1-for-$1 401(k) match up to 4% after 1-year of service 9 Company-paid holidays Generous personal time off that increases with tenure Education assistance Employee referral bonus program Ongoing training and development by internal and external industry experts W o r king Conditions: Usual office working conditions. The regular hours for this position are Monday through Friday, 8:00am - 5:00pm Additional hours may be required depending on project load. P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.
    $41k-78k yearly est. Auto-Apply 13d ago
  • Specialist III Biopharma Manufacturing Technical Support

    Astellas Pharma 4.9company rating

    Technical support specialist job in Sanford, NC

    Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at ***************** The Role: The Specialist III Biopharma Manufacturing Technical Support will be part of the Manufacturing team. The Specialist role is responsible for the support of manufacturing operations typically assigned to either Upstream, Downstream, or Filling. The incumbent will work with cross functional teams including Quality Assurance, Process Engineering, Supply Chain, and Manufacturing. The Senior Manufacturing Specialist typically reports to the Manager, Sr Manager, or Associate Director of Manufacturing. Responsibilities: Responsible for manufacturing reform / updates, including SOPs and batch records, ensuring all proposed updates are reviewed / approved prior to issuance. Will develop and deliver GMP and/or Manufacturing-related training to Manufacturing floor staff and facilitate updates or improvements to on-the-job training platforms while ensuring training curriculum is updated to reflect current process configurations. Will monitor process performance metrics, investigating operational issues, escalating potential nonconformances to management and QA as deemed appropriate. Responsible for leading Manufacturing nonconformances in the Quality Management System, identifying true root cause of incidents and recommending appropriate corrective / preventive actions when required. Responsible for change records, overseeing comprehensive implementation plans for investigations and/or continuous improvement changes, ensuring processes changes are in accordance with AGT's policies and procedures, regulatory requirements, guidelines, and recommendations. As assigned, will serve as project lead, or participate as a Technical SME on other site specific and/or cross-site programs. Will work with outside vendors and internal departments (maintenance, engineering, quality, etc.) to troubleshoot equipment performance issues. Assists with various audits and Facility walk throughs, responses, and corrections. Coordinates with other departments to schedule work and other activities that impact manufacturing site milestones. Will design new or modify process MTL's, contribute to the population / maintenance of process descriptions, and maintain product specific sample plans for incoming clinical tech transfer programs. Oracle SME, responsible for the population and maintenance product specific work definitions. Quantitative Dimensions: The Specialist III BioPharma Manufacturing Technical Support will ensure the delivery of GLP and GMP material by ensuring manufacturing systems and practices are consistent, follow AGT policies and procedures, regulatory requirements, guidelines, and recommendations. They will implement GMP procedures and Batch Records, seek out, initiate, and lead process improvements, and under direction of management, will provide all training and resources to the Manufacturing staff. This role serves as the Mfg. Technical Subject Matter Expect (SME) for Mfg. Operations. Organizational Context: The Specialist III BioPharma Manufacturing Technical Support, will report to Team Lead BioPharma Manufacturing Operations or Lead BioPharma Manufacturing Operations. This role is expected to Model our Core Values and to demonstrate work performance as someone who exemplifies the culture we want to create; operates with transparency; is trusted; and supports the overall mission and vision of Astellas Gene Therapies and the Astellas organization.
    $39k-78k yearly est. 3d ago
  • Desktop Support Level 1

    Artech Information System 4.8company rating

    Technical support specialist job in Cary, NC

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Primary Skills: • Should have experience into Desktop/ Desk side support/ Windows experience (Windows Based) • Should have experience in working in enterprise call centre environment. Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. • Administer and provide User account provisioning. • 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks. • Phone support experience necessary. • ITIL knowledge of V2 or V3. Especially on Service Desk, Incident, Problem, and Change Management • Technical helpdesk or technical call center experience is necessary. • Disciplined, systematic problem solving skills required. • Hands-on work experience with the following: • Windows Operating systems • Clients: Windows7, Windows Vista, Windows XP, Windows 2000 • Servers: Windows 2000, Windows 2003, Windows 2008, • Knowledge of Active Directory, Exchange 2003/2007 • ITSM ticketing tools such as Remedy, HP Service Centre, Peregrine Service Centre • User account creation for Active Directory, Exchange Mailboxes, Distribution lists • Remote desktop connectivity applications like SMS, Bombard, WebEx, Live Meeting, and Windows Native tools • MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio • Internet browsers (e.g. Explorer, Chrome, Firefox), • VPN and remote dial-in users • Support for laptop, desktops, and printers • Others: Adobe Acrobat and other common desktop applications like WinZip, etc. Qualifications Desktop support Level 1 Additional Information Client : HCL America; This is a Contract-to-Hire role.
    $60k-90k yearly est. 60d+ ago
  • IT Support Analyst

    Videndum

    Technical support specialist job in Cary, NC

    SmallHD- Who are we? SmallHD designs and manufactures cutting-edge display products for both the independent filmmaker and cinematography industry. Our monitors are being used worldwide to consistently provide creative professionals with real-time confidence in their image. SmallHD products are known for their durability, premium display quality, and incredible user interface. What will I be doing? Act as the first point of contact for colleagues seeking technical IT assistance over the phone or email, to offer an initial triage response or facilitate ticket logging and escalation processes. You will also provide technical resource to IT Projects and project delivery. A typical day might include the following * Performing remote troubleshooting through diagnostic techniques and asking pertinent questions. * Determining the best solution based on the details provided of the issue and assist colleagues through the problem-solving process. * Accurately categorize and record events, problems and their resolution. Create and maintain full documentation in line with existing procedures. * Foster self-service resolution in colleagues and escalate unresolved issues to the next level of IT support. * Provide colleagues with accurate information on IT products or services and offer feedback on outstanding tickets. * Execute and have input into internal IT related polices, processes and procedures (for example employee onboarding workflow). * Basic administration tasks such as ordering and shipping of equipment. * Acting as a champion for the importance of customer experience within the business. * Contributing to the office culture, conduct and discipline to encourage an enjoyable, productive, and efficient workplace for all. * Seeking success for the company, contributing, and supporting the company Vision and Values for the future growth to the benefit of all stakeholders. * Fostering sound working relationships with all employees. * Any other duties consistent with the that may be required from time to time. Qualified candidates must have * High School Diploma * Minimum 2-3 years' experience in a similar IT Support Role * Proven technical ability, through relevant, demonstrable, technical qualifications/experience in one or more of the following: Office 365 Solutions, Active Directory administration, Windows 10, 11, iOS, Android, Basic Network troubleshooting. * Windows Server, VMware experience, Nutanix * Use initiative to ensure that high importance deadlines and SLAs are met. * Strong written and verbal skills and the ability to produce clear and accurate documentation (Word, Excel, PowerPoint) * Excellent telephone manner and face to face communication skills * Excellent organizational, time management and prioritization skills * Always willing to cooperate and assist * Willingness to travel, as required, to other Videndum offices and remote sites for the purpose of onsite support. More important information for you * This position is based in the Cary, NC office * This position is full time Why SmallHD? * Great people, great work environment * Health Insurance (incl.dental and vision) * 401(k) Matching * Fun events throughout the year * A fast-moving company with room to grow Please note that this is not an exhaustive list of the duties that you may be required to perform, and the company reserves the right to make amendments to the job description at any time, which may include adding or removing items from the list of duties outlined above.
    $36k-62k yearly est. 8d ago
  • IT Support Specialist II

    Zenefitness 85310

    Technical support specialist job in Greensboro, NC

    Are you already a solid Help Desk II technician looking for a change? Have you reached the top level of Help Desk I and are ready to move up in your career path? We have a place for the right candidate. Our Help Desk II/Support Specialist II provides technical support to system users and customer support staff. They also provide timely, accurate service to generate high customer satisfaction, and mentors teammates to do the same. Evaluates user needs, defines technical problems, and works with engineers to determine solutions. Assists customers in implementing solutions onsite. Follows the triage process and documentation expectations and models the behavior to teammates. Please note, our company does not provide sponsorship for employment visa status. COVID-19 considerations: This position requires the candidate to be vaccinated. We are taking this pandemic very seriously and are making all efforts to keep employees safe. If the occasion arises that we have to send an employee to a customer site, we have protocols in place to keep everyone safe! Longleaf Offers Competitive salary and generous bonus structure ($44,875 to $52,152. Entry depends upon skill level) Full benefits package, including free health & vision, disability, and life insurance for employees Training programs to improve your skills and prepare you for advancement Paid vacations and holidays, including your birthday A family-friendly environment Challenging projects in a fast-paced environment Collaborative process Growth opportunities Desired Skills and Experience A 4-year degree in computer science or related field 1+ Year of relevant service as an MSP Help Desk Technician Demonstrated leadership ability, regardless of job title Excellent written and verbal communication skills Demonstrated problem-solving and troubleshooting skills - natural fit with our corporate culture and values Familiarity with ITIL v3, ConnectWise and CompTIA A+ certification is a plus About Longleaf The Longleaf Network is a small Managed Service Provider that specializes in professional services clients (legal, health, financial services, and veterinary practices). We've been growing steadily since opening our doors in 2006 and serve 500+ locations nationally. Our corporate headquarters is in Greensboro, NC. We are a team of professionals who value kindness, honesty, expertise, responsibility, transparency, stewardship, and continuous improvement. Job Type: Full-time Pay: $44,875.00 - $52,152.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Supplemental pay types: Bonus pay COVID-19 considerations: This position requires the candidate to be vaccinated for COVID-19. When the occasion arises that we have to send an employee to a customer site, we have protocols in place to keep everyone safe! Experience: MSP Help Desk Technician: 1 year (Preferred) Work Location: One location
    $44.9k-52.2k yearly Auto-Apply 60d+ ago
  • IT Servicing NGS Product Summer Intern

    Archgroup

    Technical support specialist job in Greensboro, NC

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. About This Internship Arch's internship program offers students a unique opportunity to gain hands on experience in the insurance industry. It provides challenging learning experiences that serve as a foundation for interns to explore their career choices and to develop professional skills. Working alongside some of the most talented members of the specialty insurance industry, interns will gain relevant expertise in various aspects of the field, participate in learning activities and receive ongoing feedback. About This Role Support the CONNECT servicing portal and Spark UI applications used by Arch MI customers and internal business teams. Perform servicing functions such as loan boarding, loan updates, service transfers, cancellations, and cash management. Enhance features of the Spark application using Java, Spring Boot, and Angular to meet business team requirements. Collaborate on infrastructure components including Azure ARO (OCP), Kafka, AMQ, DataGrid, Qlik, MS SQL Server, MongoDB, DB400, Dynatrace, Splunk, and OpsGenie. Troubleshoot and optimize application performance using monitoring tools like Dynatrace and Splunk. Assist in integrating data sources and services to support scalable and reliable servicing operations. Qualifications Actively completing a graduate degree in Computer Science, or relevant program. Minimum 3.0 GPA or higher. College level - Graduate student, with graduation dates ranging from December 2026 - May 2027. Proficiency in Java, Spring Boot, and JUnit required. Experience with Typescript and Angular preferred. Entrepreneurial spirit along with the desire to be a continuous learner. Team player who collaborates effectively. Self-starter who can work independently and deal effectively with multiple tasks/priorities in a fast-paced environment. Location & Work Arrangement The program dates are June 1, 2026 - August 7, 2026. This position is classified as a hybrid position. You will work 2 days onsite and 3 days from home. This position is located in Greensboro, NC. Relocation and housing assistance is not provided for this role. Timeline Arch internship positions will be posted from October 2025 and will be unposted when filled. Pay For individuals assigned to or hired to work in Greensboro, NC, the hourly rate is $26-28 as of the time of posting. The breadth in the range exists to accommodate students in specialized programs such as actuarial candidates and graduate students. Any actual rate offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, along with the education & qualifications of the candidate. The above range may be modified in the future. Intern position is eligible for select Arch benefits. #LI-KK1 $25 - $28 per hour Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14500 Arch U.S. MI Services Inc.
    $26-28 hourly Auto-Apply 53d ago
  • Intern - IT Enterprise Architecture

    Labcorp 4.5company rating

    Technical support specialist job in Burlington, NC

    At Labcorp, we believe in the power of science to change lives. We are nearly 70,000 people across 100 countries who are harnessing science for human good. Our work combines unparalleled diagnostic laboratories, drug development capabilities and commercial innovations. Together, we fuel scientific breakthroughs and deliver more than 160 million medical test results that help guide treatment decisions, accelerate patient care and change lives. Join us in our pursuit of answers **.** **Labcorp 2026 Global Internship Program Exciting Internship Opportunity - IT Enterprise Architecture Intern!** Join Labcorp's 2026 Global Internship Program and take the first step toward a meaningful career in healthcare innovation! We're looking for motivated students to be part of a dynamic 12-week paid internship where you'll work on impactful projects and gain real-world experience, all while supporting our mission to improve health and improve lives. **Internship 2026 Dates: May 18, 2026 - August 7, 2026** **About the Program:** As a Labcorp intern, you'll be immersed in hands-on work that complements your academic background. In addition to your project work, you'll gain valuable exposure to Labcorp's global business, culture, and leadership through: + **Enterprise-wide learning experiences** that introduce you to key business functions across Labcorp + **Leadership exposure and visibility** , including direct interaction with senior leaders + **An immersive, in-person intern event June 2-4, 2026** designed to connect you with peers and deepen your understanding of our mission + **Senior leader speaker sessions** offering insights into strategy, innovation, and career growth + **Continuous opportunities to connect and grow,** from intern cohort communication channels and LinkedIn Learning resources to professional development sessions and storytelling opportunities that highlight your internship journey + **Connection to Labcorp's inclusive culture** through engagement with our **employee resource groups (ERGs)** and values-driven community initiatives + **Dedicated mentoring connections** to guide your growth, provide career advice, and support your internship journey **Internship Details** + **Duration:** 12 weeks, full-time + **Dates of Internship:** May 18, 2026 - August 7, 2026 + **Hours:** Monday-Friday 40 hrs/week + **Eligibility:** Preferred candidates are rising juniors and seniors (Dec 2026 through June 2028 graduation) who are currently enrolled in a relevant degree program; however, all current students pursuing related studies are encouraged to apply. **Why Labcorp?** In 2025, we welcomed over 300 interns across our global offices. As part of the 2026 cohort, you'll join a diverse community of future leaders working to shape the future of diagnostics, biopharmaceutical lab services, corporate functions, and healthcare delivery. **Ready to make a difference?** Apply now to launch your career and create real impact for patients worldwide. **\#FutureofLabcorp** **About the Team:** The Labcorp IT Enterprise Architecture department is responsible for defining and maintaining the strategic technology roadmap that aligns with the organization's business goals. It provides governance, standards, and architectural guidance across infrastructure, applications, data, and security domains to ensure scalable, secure, and cost-effective solutions. The team collaborates with stakeholders across IT and business units to evaluate emerging technologies, drive innovation, and support enterprise-wide digital transformation initiatives. **Internship Assignment Summary:** + Assist in documenting and refining enterprise architecture standards, principles, and reference models. + Participate in technology assessments and evaluations of emerging tools and platforms. + Support the development of architectural diagrams and roadmaps for key business initiatives. + Collaborate with cross-functional teams to gather requirements and align IT solutions with business strategies. + Gain exposure to cloud architecture, data governance, cybersecurity frameworks, and application lifecycle management. + Attend architecture review boards and contributed to discussions on solution design and compliance. + Learn how to apply enterprise architecture methodologies such as TOGAF and Zachman Framework. + Develop communication and presentation skills by preparing reports and sharing findings with senior architects. + Acquire hands-on experience with tools like ServiceNow, Lucidchart, and enterprise modeling platforms. + Build a foundational understanding of how strategic IT decisions impact business operations and innovation. **Education/Qualifications/Skills:** Education + Currently pursuing a Bachelor's or Master's degree in Computer Science, Information Technology, Systems Engineering, or a related field. + Coursework in enterprise architecture, systems design, cloud computing, or IT strategy is a plus. Qualifications + Strong academic performance with a demonstrated interest in enterprise-level IT systems and architecture. + Familiarity with enterprise architecture frameworks such as TOGAF, Zachman, or FEAF. + Understanding of IT infrastructure, application development, data management, and cybersecurity principles. + Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and modern integration technologies. + This position is not eligible for visa sponsorship. Skills + Analytical thinking and problem-solving abilities with attention to detail. + Proficiency in tools such as Lucidchart, Visio, ServiceNow, or similar modeling and documentation platforms. + Basic knowledge of programming or scripting languages (e.g., Python, Java, SQL). + Strong written and verbal communication skills for technical documentation and stakeholder interaction. + Ability to work collaboratively in a team environment and manage multiple tasks effectively. + Curiosity and willingness to learn about emerging technologies and enterprise IT trends. **Application Window: 11/24/25-12/15/25** **Pay Range: $22-$25/hr** All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (************************************************************** **.** **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
    $22-25 hourly 14d ago
  • Site IT Technician

    Unique Industries 4.2company rating

    Technical support specialist job in Blairs, VA

    About Us Unique Industries is a family-owned business with over 60 years of industry experience. When you work for Unique, you get all the perks of larger corporations such as 401K, multiple choices of healthcare plans, generous paid time off, and more. However, the difference between us and a larger corporation is that here at Unique, we are family. Your CEO and management team are involved in day-to-day operations and make sure that each location sees how much they are appreciated through annual company picnics and holiday luncheons. So if you are looking for a job that is exciting, rewarding, and team-focused - then apply today! We would love to have you come join the party. About Our Opportunity We are seeking a Site IT Technician to work in the Blairs, Virginia warehouse. The Site IT Technician is responsible for end user and IT Infrastructure support for the company's manufacturing and distribution site. Responsibilities Ensure a high level of customer service is provided for all IT Support First point of contact for end user support Enter and track IT support tickets Following company standards, provide support for company servers, storage, network devices, laptops, telephony, desktops, workstations, printers and other peripherals include configuration, installation of components, patching, monitoring and troubleshooting hardware/software in a mixed OS environment Assist with support of IT Infrastructure Create and/or update Standard Operating Procedures (SOPs) Work with third party vendors to support site applications and hardware Follow corporate asset management procedures Assist with the identification of support trends and work with Manager to address Support Line of Business applications Work with manager to ensure all site IT assets are licensed and are covered by support/maintenance agreements Ensure IT and Cybersecurity best practices are followed Qualifications Knowledge of server and workstation Operating Systems Advanced knowledge of office suite software Ability to proceed through system diagnostics in a logical and orderly manner Strong analytical skills with a methodological approach to problem solving and implementation Strong interpersonal and team building skills with ability to professionally interact with all levels of personnel required Bachelor's degree in technology or related field or equivalent work experience Experience in hardware support required IT experience in the manufacturing and/or distribution industry preferred One or more of the following certifications preferred A+, Network+, Security+, CCNA, MCSE While performing the duties of this job, the employee may be frequently sitting, hearing, talking, using repetitive hand motions, and using close visual acuity while working on a computer, analyzing data, or reading extensively. While performing the duties of this job, the employee must be able to lift 50 lbs. and have the ability to crawl under desks and work overhead and on ladders. The employee will be working in both an office environment and a warehouse setting. Unique Industries, Inc. is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
    $40k-67k yearly est. Auto-Apply 39d ago
  • SOM IT Instructional Media Services (IMS) Media Intern

    UNC-Chapel Hill

    Technical support specialist job in Chapel Hill, NC

    The IMS team is currently searching for Media Interns. The person(s) in this position will support the technical and administrative activities within UNC School of Medicine Instructional Media Services ( IMS ). Duties include: * Aiding with animation, audio, and video production. * Assisting with livestreaming major events. * Writing and graphic design support for technology user guides. * Assisting with administrative duties including project tracking, data entry, inventory, gear maintenance, and documentation. * Assisting ATS Classroom Support staff if required. Students may be interested in this position if they are studying in an area related to instructional technology, digital media production, information technology, or communications. Why work with IMS ? * Gain real-world experience in applying media services to appreciable and relevant outcomes. * Develop marketable skills in the use of media production processes, equipment, and technologies. * Work with a skilled IT team supporting one of the nation's leading medical schools. * Build a foundation of knowledge by investigating new methods and emerging technologies related to media production and curriculum support. * Assist with special projects related to instructional media development and support. Training will be provided to students on any systems, software, and procedures that are specific to their role. Required Qualifications, Competencies, And Experience * Proven experience with the operation of media production equipment (e.g. cameras, 360 cameras, microphones, lights, recorders). * Strong working knowledge and experience using media production software such as Adobe Creative Cloud (e.g. Premiere, Audition, Photoshop, After Effects). * Strong computer skills and the motivation to learn new technologies. * Excellent written and oral communication skills. * Strong organization, analytic, and problem-solving skills. * Be able to work independently. * Be able to communicate with different audiences, including our tech support team and non-technical end users. * Be able to work collaboratively with a variety of staff members (other work study students, technical staff, leadership, and administrative staff). Preferred Qualifications, Competencies, And Experience * Familiarity with set production process and stagecraft. * Working knowledge of the three stages of media production. * Proven ability to write effective treatments, scripts and/or project plans. * Interest in advancing higher education learning methods. * Interest in furthering public health.
    $27k-40k yearly est. 54d ago
  • IT Intern

    Aspida Financial Services

    Technical support specialist job in Durham, NC

    Internship Description : Aspida is a tech-driven, nimble insurance carrier. Backed by Ares Management Corporation, a leading global alternative asset manager, we offer simple and secure retirement solutions and annuity products with speed and precision. More than that, we're in the business of protecting dreams; those of our partners, our producers, and especially our clients. Our suite of products, available through our elegant and intuitive digital platform, focuses on secure, stable retirement solutions with attractive features and downside protection. A subsidiary of Ares Management Corporation (NYSE: ARES) acts as the dedicated investment manager, capital solutions and corporate development partner to Aspida. For more information, please visit ************** or follow them on LinkedIn. Who We Are: Sometimes, a group of people come together and create something amazing. They don't let egos get in the way. They don't settle for the status quo, and they don't complain when things get tough. Instead, they see a common vision for the future and each person makes an unspoken commitment to building that future together. That's the culture, the moxie, and the story of Aspida. Our business focuses on annuities and life insurance. At first, it might not sound flashy, but that's why we're doing things differently than everyone else in our industry. We're dedicated to developing data-driven tech solutions, providing amazing customer experiences, and applying an entrepreneurial spirit to everything we do. Our work ethic is built on three main tenets: Get $#!+ Done, Do It with Moxie, and Have Fun. If this sounds like the place for you, read on, and then apply at aspida.com/careers. What We Are Looking For: This position will be within a certain area of the IT team from Software Engineering, Data Analytics, Infrastructure, or Business Analytics. As a broader part of the IT department, this position will have the ability to gain exposure to other functions and high impact projects. This role is required to be onsite 3 days a week at our Durham, NC headquarters. What You Will Do: Software Engineering Duties Assist in Software Development Write test, and debug code for internal tools or applications. Collaborate with engineers on feature development and bug fixes. Participate in Agile/Scrum Meetings Join sprint planning, standups, and retrospectives to understand the software development lifecycle. Code Review & Documentation Review pull requests and provide feedback under guidance. Maintain clean, commented, and documented code for assigned tasks. Business Analytics Duties Gather and Analyze Business Requirements Work with stakeholders to understand data needs and translate them into technical requirements. Dashboard & Report Creation Build and update dashboards using tools like Power BI, Tableau, or Excel to support business decision-making. Process Improvement Support Analyze workflows and identify inefficiencies or opportunities for automation. Competitor & Market Research Perform benchmarking studies and present findings related to product performance or business strategy. Data Analytics Duties Data Visualization Create visual representations of data trends and insights using tools like Python (Matplotlib, Seaborn), R, or visualization platforms. General IT Internship Duties Cross-Team Collaboration Wor closely with software developers, analysts, and project managers across departments. Ad Hoc Projects Support one-off technical or analytical projects as needed by the IT or data teams. Learning & Development Participate in training sessions, tech talks, or mentorship programs to enhance technical and soft skills. What We Provide: Hourly Full-Time hours 9-week summer program What We Believe: At Aspida Financial Services, LLC, we are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. As such, Aspida does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items. Requirements What We Require: Actively pursuing Bachelor's degree in computer science, engineering, data analytics or related field Analytical and problem-solving skills Great attention to detail Interpersonal skills Proficiency in Microsoft suite Clear and concise written and verbal communication skills
    $27k-40k yearly est. 60d+ ago
  • 2026 Summer Internship - Tech & Information Security Risk

    The Clearing House 4.5company rating

    Technical support specialist job in Winston-Salem, NC

    Job Description About The Clearing House: The Clearing House (TCH) is a banking association and payments company that is owned by the largest commercial banks in the United States. TCH owns and operates the core payments system infrastructure in the US and is currently working to modernize that infrastructure by launching a new, ubiquitous, real-time payment system. TCH is the only private-sector ACH and wire operator in the US, clearing and settling nearly $2 trillion in US dollar payments each day, representing half of all commercial ACH and wire volume. TCH has provided critical services to the banking industry since 1853, and today, our core products facilitate services including Direct Deposit of payroll, bill payments, and check image exchange. About TCH Risk Management Office: The Risk Office advances risk management governance and oversight responsibilities in alignment with the Enterprise Risk Management Framework and incorporating the company's Three Lines of Defense risk management model. The Risk Office currently consists of eight specific areas which include Enterprise Risk Management (ERM), Product Risk Management, Information Security (IS) Tech Risk Management, Systemic and Liquidity Risk Management (SLRM), Risk Assurance (RA), Vendor Risk Management (VRM), Model Risk Management (MRM), and Regulatory Affairs. These areas are responsible for core risk management activities within TCH, covering the risks inherent to carrying out the company's day-to-day operations, as well as its strategic and emerging risks. The Risk Office also has responsibility, in partnership with the Legal department, for coordinating TCH's responses to regulatory oversight and fulfilling the requirements that stem from the company's role as a Financial Market Utility (FMU) and its Systemically Important Financial Market Utility (SIFMU) designation as the operator of the Clearing House Interbank Payment Systems (CHIPS) system. About TCH Tech & Information Security Risk Management Summer Internship Program: TCH Tech & IS Risk Management Summer Internship Program is a 10-week experience for rising college juniors and seniors interested in the field of Information Security Risk Management. Interns will be in Winston-Salem, NC. Over the course of the 10-week program, interns will have the opportunity to learn, support, and engage with IS topics and professionals. While working within one of our core Risk Management Office departments, each intern is assigned a hands-on project, which culminates in a presentation to Risk Office senior leadership. Opportunities for the 2026 Summer Internship Program will have a focus on, but not limited to, the following capabilities: Assist with the execution and coordination of the Technology & Information Security Risk functions related to the execution and sustainment of risk governance across the organization Assist in the performance of Technology & Information Security Risk Assessments across the organization to ensure risks are identified, assessed, quantified, adequately mitigated, and managed through the lifecycle of the product and/or service Assist in the performance of third-party vendor security risk assessment activities that include evaluation of vendor controls and practices Work with the first line of defense (FLOD) to plan, facilitate, and execute RCSA activities, including process mapping, risk identification, control assessment, and effectiveness testing Help enhance RCSA processes, data quality, documentation standards, and reporting outputs Skills, Experience, and Qualifications Required: Currently enrolled, rising junior or senior, pursuing a bachelor's degree in Information Security, Cybersecurity, Risk Management, or a related area Strong technical and PC skills (MS Office applications) Strong analytical skills and attention to detail Ability to work both independently and in a collaborative environment Demonstrated effective communication skills - both written and verbal Qualifications Desired: Demonstrated knowledge of basic Technology & Information Security Risk concepts through proven research or lab work Prior experience or school related work with Information Security Risk, Information Security Engineering/Architecture, or technology projects Currently pursuing a degree in Management Information Systems, Computer Science, or any other related field Physical demands and work environment: Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. Employees in this position will report to the office 3 days per week. Onsite work requirements may change at any time.
    $29k-38k yearly est. 10d ago
  • IT - Helpdesk

    Pure Flow Inc. 3.3company rating

    Technical support specialist job in Graham, NC

    Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: Configure equipment and host onboarding for new users Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. Remote support for users in external branch locations Manage VoIP phone system equipment and directory Sustain company network connectivity and security Assign software licenses and support installation of various applications Maintain IT files on the server and online in the cloud Schedule server updates, backups, and retrieve backups when needed Update IT equipment and software with new firmware, drivers, etc. Develop documentation, including SOPs and work instructions Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) Assist with AV resources (conference rooms and Teams meetings) Adhere to company SLAs and is available during IT emergencies Available to work during non-standard hours for planned updates Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: 1-2 years of experience in the enterprise computer service field An Associate degree or Technical certification in the computer service field Previous experience in a Windows network environment Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: Competitive base salary Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more $1-for-$1 401(k) match up to 4% after 1-year of service 9 Company-paid holidays Generous personal time off that increases with tenure Education assistance Employee referral bonus program Ongoing training and development by internal and external industry experts Working Conditions: Usual office working conditions. The regular hours for this position are Monday through Friday, 8:00am - 5:00pm Additional hours may be required depending on project load. P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.
    $41k-78k yearly est. Auto-Apply 60d+ ago
  • Desktop Support Level 1

    Artech Information System 4.8company rating

    Technical support specialist job in Cary, NC

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Primary Skills: • Should have experience into Desktop/ Desk side support/ Windows experience (Windows Based) • Should have experience in working in enterprise call centre environment. Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. • Administer and provide User account provisioning. • 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks. • Phone support experience necessary. • ITIL knowledge of V2 or V3. Especially on Service Desk, Incident, Problem, and Change Management • Technical helpdesk or technical call center experience is necessary. • Disciplined, systematic problem solving skills required. • Hands-on work experience with the following: • Windows Operating systems • Clients: Windows7, Windows Vista, Windows XP, Windows 2000 • Servers: Windows 2000, Windows 2003, Windows 2008, • Knowledge of Active Directory, Exchange 2003/2007 • ITSM ticketing tools such as Remedy, HP Service Centre, Peregrine Service Centre • User account creation for Active Directory, Exchange Mailboxes, Distribution lists • Remote desktop connectivity applications like SMS, Bombard, WebEx, Live Meeting, and Windows Native tools • MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio • Internet browsers (e.g. Explorer, Chrome, Firefox), • VPN and remote dial-in users • Support for laptop, desktops, and printers • Others: Adobe Acrobat and other common desktop applications like WinZip, etc. Qualifications Desktop support Level 1 Additional Information Client : HCL America; This is a Contract-to-Hire role.
    $60k-90k yearly est. 6h ago
  • Intern - IT Enterprise Architecture

    Labcorp 4.5company rating

    Technical support specialist job in Durham, NC

    At Labcorp, we believe in the power of science to change lives. We are nearly 70,000 people across 100 countries who are harnessing science for human good. Our work combines unparalleled diagnostic laboratories, drug development capabilities and commercial innovations. Together, we fuel scientific breakthroughs and deliver more than 160 million medical test results that help guide treatment decisions, accelerate patient care and change lives. Join us in our pursuit of answers. Labcorp 2026 Global Internship Program Exciting Internship Opportunity - IT Enterprise Architecture Intern! Join Labcorp's 2026 Global Internship Program and take the first step toward a meaningful career in healthcare innovation! We're looking for motivated students to be part of a dynamic 12-week paid internship where you'll work on impactful projects and gain real-world experience, all while supporting our mission to improve health and improve lives. Internship 2026 Dates: May 18, 2026 - August 7, 2026 About the Program: As a Labcorp intern, you'll be immersed in hands-on work that complements your academic background. In addition to your project work, you'll gain valuable exposure to Labcorp's global business, culture, and leadership through: * Enterprise-wide learning experiences that introduce you to key business functions across Labcorp * Leadership exposure and visibility, including direct interaction with senior leaders * An immersive, in-person intern event June 2-4, 2026 designed to connect you with peers and deepen your understanding of our mission * Senior leader speaker sessions offering insights into strategy, innovation, and career growth * Continuous opportunities to connect and grow, from intern cohort communication channels and LinkedIn Learning resources to professional development sessions and storytelling opportunities that highlight your internship journey * Connection to Labcorp's inclusive culture through engagement with our employee resource groups (ERGs) and values-driven community initiatives * Dedicated mentoring connections to guide your growth, provide career advice, and support your internship journey Internship Details * Duration: 12 weeks, full-time * Dates of Internship: May 18, 2026 - August 7, 2026 * Hours: Monday-Friday 40 hrs/week * Eligibility: Preferred candidates are rising juniors and seniors (Dec 2026 through June 2028 graduation) who are currently enrolled in a relevant degree program; however, all current students pursuing related studies are encouraged to apply. Why Labcorp? In 2025, we welcomed over 300 interns across our global offices. As part of the 2026 cohort, you'll join a diverse community of future leaders working to shape the future of diagnostics, biopharmaceutical lab services, corporate functions, and healthcare delivery. Ready to make a difference? Apply now to launch your career and create real impact for patients worldwide. #FutureofLabcorp About the Team: The Labcorp IT Enterprise Architecture department is responsible for defining and maintaining the strategic technology roadmap that aligns with the organization's business goals. It provides governance, standards, and architectural guidance across infrastructure, applications, data, and security domains to ensure scalable, secure, and cost-effective solutions. The team collaborates with stakeholders across IT and business units to evaluate emerging technologies, drive innovation, and support enterprise-wide digital transformation initiatives. Internship Assignment Summary: * Assist in documenting and refining enterprise architecture standards, principles, and reference models. * Participate in technology assessments and evaluations of emerging tools and platforms. * Support the development of architectural diagrams and roadmaps for key business initiatives. * Collaborate with cross-functional teams to gather requirements and align IT solutions with business strategies. * Gain exposure to cloud architecture, data governance, cybersecurity frameworks, and application lifecycle management. * Attend architecture review boards and contributed to discussions on solution design and compliance. * Learn how to apply enterprise architecture methodologies such as TOGAF and Zachman Framework. * Develop communication and presentation skills by preparing reports and sharing findings with senior architects. * Acquire hands-on experience with tools like ServiceNow, Lucidchart, and enterprise modeling platforms. * Build a foundational understanding of how strategic IT decisions impact business operations and innovation. Education/Qualifications/Skills: Education * Currently pursuing a Bachelor's or Master's degree in Computer Science, Information Technology, Systems Engineering, or a related field. * Coursework in enterprise architecture, systems design, cloud computing, or IT strategy is a plus. Qualifications * Strong academic performance with a demonstrated interest in enterprise-level IT systems and architecture. * Familiarity with enterprise architecture frameworks such as TOGAF, Zachman, or FEAF. * Understanding of IT infrastructure, application development, data management, and cybersecurity principles. * Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and modern integration technologies. * This position is not eligible for visa sponsorship. Skills * Analytical thinking and problem-solving abilities with attention to detail. * Proficiency in tools such as Lucidchart, Visio, ServiceNow, or similar modeling and documentation platforms. * Basic knowledge of programming or scripting languages (e.g., Python, Java, SQL). * Strong written and verbal communication skills for technical documentation and stakeholder interaction. * Ability to work collaboratively in a team environment and manage multiple tasks effectively. * Curiosity and willingness to learn about emerging technologies and enterprise IT trends. Application Window: 11/24/25-12/15/25 Pay Range: $22-$25/hr All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $22-25 hourly Auto-Apply 14d ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in Burlington, NC?

The average technical support specialist in Burlington, NC earns between $28,000 and $79,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in Burlington, NC

$47,000

What are the biggest employers of Technical Support Specialists in Burlington, NC?

The biggest employers of Technical Support Specialists in Burlington, NC are:
  1. Pureflow
Job type you want
Full Time
Part Time
Internship
Temporary