Technical support specialist jobs in Canton, MI - 531 jobs
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Evaporative Fuel Systems Specialist
Stellantis
Technical support specialist job in Auburn Hills, MI
This position will be responsible for the design, development, and validation of the evaporative system/components within Fuels Systems: Canister assemblies, ELCM, FTIV, VBV, ESIM. Other responsibilities will include quality improvements, value optimization, weight reduction and other efficiency improvement initiatives including communicating technical product status to management.
The Evaporative System Specialist will interact with suppliers and will work closely with internal and external groups such as testing and prototype labs, design release engineers, CAE engineers, vehicle program team, supplier operations and manufacturing plants.
Our Benefits - Designed with You in Mind
Comprehensive Health & Well-being Coverage
From your very first day, you'll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.
Generous Paid Time Off
We believe in work-life balance. That's why we offer: 17+ paid holidays, including shut-down from December 24
th
through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
Competitive Retirement Savings Plans
We help you plan for the future with:
An employer match on contributions to your 401k, Roth, and Catch-Up plans
An employer contribution, even if you don't contribute
Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.
Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.
Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.
Support for Your Growth and Giving Back
We believe in investing in your future and your passions:
Tuition reimbursement
Student loan refinancing programs
18 paid volunteer hours each year to make a difference in your community
And so much more!
When you join us, you're not just building a career - you're joining a company that supports you, inside and outside of work.
$66k-93k yearly est. 2d ago
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IT Field Technician
Strategic Staffing Solutions 4.8
Technical support specialist job in Novi, MI
Job title: IT Field Technician
Duration: 12+ months
Location: Novi, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital.
Note: Must live within a 30-minute commute to Novi, MI
Principal Duties and Responsibilities:
Participates in providing support to customers by resolving semi-complex technical account and connectivity problems.
Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas.
The IT Technician performs semi-complex work within technical or paraprofessional area.
Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.
Documents and refers complex, unusual problems to other support teams.
Required Skills & Experience:
Must have 2-3+ years of IT Field Support experience (Client/customer facing)
One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required.
Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms.
Preferred Skills & Experience:
Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred.
ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred
Education:
HS Diploma or equivalent.
Preferred education:
Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
$41k-63k yearly est. 3d ago
Information Technology Field Technician
Hcltech
Technical support specialist job in Detroit, MI
Job Description: -
As an Onsite SupportTechnician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
Provide customer facing end-user support that includes:
Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc.
Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to End Users.
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs.
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support.
Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
Provide On-call support if required outside business hours on a rotational basis.
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
$40k-71k yearly est. 4d ago
IT Contract Specialist - #25516
Blue Chip Talent 4.3
Technical support specialist job in Rochester Hills, MI
Blue Chip Talent
, in partnership with a regional healthcare organization, is seeking a skilled
IT Contract Specialist
for a 5-month contract. This role is responsible for supporting IT contract development, managing vendor negotiations, and ensuring alignment with internal compliance standards. This individual will play a key role in reviewing contracts tied to enterprise applications and mapping contract terms to business needs. The position is primarily remote but will require occasional time in office in Rochester Hills, MI.
Job Duties:
Manage and support the development, renewal, and maintenance of IT contracts
Track contract actions, deadlines, and renewal cycles to ensure timely execution
Collaborate with legal, IT leadership, and business stakeholders during contract drafting and negotiation
Draft and refine contract standards, KPIs, SLAs, and IT-specific language
Analyze and negotiate contracts for compliance with organizational policies and risk standards
Serve as primary point of contact with suppliers during contract discussions
Generate and present reports on contract activity, metrics, and compliance
Guide and support junior contract team members on procedures and best practices
Skills & Experience:
Required:
2-3 years of IT or vendor contract experience including negotiation and review
Bachelor's degree in Business Administration, Information Systems, or Supply Chain Management
Understanding of technical acronyms
Proficiency with standard contract terms, SLAs, KPIs, and legal/compliance frameworks
Ability to work independently and manage multiple contracts concurrently
Desired:
2+ years of experience in contracts management
Experience working with IT contracts specifically (software, services, support agreements)
Exposure to healthcare or clinical IT environments
Familiarity with contract lifecycle management (CLM) tools
Blue Chip Talent is an award-winning and woman-owned talent solutions provider based out of Bloomfield Hills, Michigan. For over 30 years, we've specialized in IT, Engineering, and Professional Services staffing-now serving clients in 37 states and counting. We connect the market's elite talent with top employers, pairing exceptional white-glove service with proven hiring results to drive innovation and fuel growth. We offer industry-leading benefits options and are proud to be an Equal Opportunity Employer (EOE) that values merit-based recruitment centered around technical ability, skillset, and alignment with our employing partners.
$65k-94k yearly est. 2d ago
Hardware Technician
Luxoft
Technical support specialist job in Dearborn, MI
🔧 Join Our Engineering Team as a Hardware Technician
We are looking for a skilled and detail-oriented Hardware Technician to join our engineering support team. This role is primarily responsible for the installation, configuration, and maintenance of hardware test benches used in product development and validation processes.
Responsibilities:
- Install, wire, and set up hardware test benches according to engineering requirements and safety standards
- Perform regular maintenance, troubleshooting, and repairs on test bench components
- Assist engineering teams with hardware integration, diagnostics, and test setups
- Maintain inventory of tools, components, and test equipment
- Document procedures, configurations, and maintenance logs accurately
- Support calibration and functional verification of test systems
- Ensure compliance with lab safety protocols and cleanliness standards
Mandatory Skills Description:
- Associate's degree or certification in Electronics, Electrical Engineering Technology, or a related field
- 2+ years of experience in hardware setup or lab support environment
- Hands-on experience with wiring, soldering, and using diagnostic tools (e.g., multimeters, oscilloscopes)
- Familiarity with automotive or electronics test environments is a plus
- Strong attention to detail and problem-solving skills
- Ability to work independently and in cross-functional teams
Nice-to-Have Skills Description:
- Experience working in automotive R&D or validation labs
- Knowledge of CAN tools, electronic control units (ECUs), and test automation systems
💡 If you're detail-oriented, technically curious, and enjoy working in a practical, engineering-focused role, we'd love to hear from you.
📩 Ready to build and support the foundation of great products? Apply now to learn more.
$35k-54k yearly est. 2d ago
Global Procurement and Technical Support Team Leader | A&P Sourcing
GE Aerospace 4.8
Technical support specialist job in Detroit, MI
Negotiate with dedicated providers according to specific policies. Achieve the best contractual conditions while also ensuring internal customer satisfaction. Interprets internal and external business challenges and recommends best practices to improve products, processes or services. Utilizes understanding of industry trends to inform decision making process.
**Roles and Responsibilities:**
+ Own sourcing specific processes and tools. Review and improve processes. Work on special initiatives.
+ Own the source to pay process for the A&P team. Ensure that FLIGHT DECK is being used to improve from current state, removing waste and making more efficient for both our commercial and fulfillment teams
+ Partner with the Commercial and Business Sourcing Operations teams to ensure team members are effectively trained and improvements are put in place to drive efficiency gains
+ Conduit between Sourcing Teams, Sourcing Compliance, and Product Lines to ensure proper processes meet changing demands of the company and lead efforts as required to minimize any GE risk
+ Ensure business operations teams are partnered with entire Sourcing organization to drive fundamentals of FLIGHT DECK every day and aiding in problem solving
+ Lead technical team of Engineers to drive proactive identification of right first-time risks and mitigate leading to both Delivery improvements as well as driving cost out with commercial teams
+ Deploy team of Engineers to supplier Genba to ensure ready for rate and proper capacity in place to meet business needs
+ Ensure Asia team is set up to meet growing LCC footprint and right resources are deployed to Genba to grow the region
+ Lead capacity efforts, along with proper readiness activity in order to support the Sourcing Business Operating teams as well as ensuring new supplier development highlighted by commercial team is fit for business requirement
+ Utilize data analytics in order to make end user jobs easier by removing waste and having global solutions to meet the business processes
+ May lead functional teams or projects with moderate resource requirements, risk, and/or complexity. Presents business solutions to leaders in functional area. Communicates complex messages and negotiates mainly internally with others to adopt a different point of view. Influences peers to take action and may negotiate with external partners, vendors, or customers
**Required Qualifications:**
For applicants within the United States
+ Bachelor's degree from an accredited college/university (or a high school diploma/GED with at least 14 years of experience in Supply Chain, ideally Sourcing and Procurement)
+ Minimum of 10 years of experience in Supply Chain, ideally Sourcing and Procurement
For applicants within the United Kingdom
+ Must have major experience in Supply Chain, ideally Sourcing and Procurement
**Preferred Qualifications:**
+ Experience leading process improvement efforts, setting standards, and ensuring standard work is in place
+ Strong oral and written communication skills.
+ Strong interpersonal and leadership skills.
+ Demonstrated ability to analyze and resolve problems.
+ Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs.
+ Established project management skills.
+ Souring, Shop Operations, or Manufacturing Engineering
+ Manufacturing Experience in Aerospace or Automotive a plus
+ Humble: respectful, inclusive, good listener, learns from past
+ Transparent: Candid in feedback, shares to solve problems, helps grow others
+ Focused: Safety first, prioritizes work, measures success by the customer, continuously improve.
**For applicants within the United Kingdom:**
Right to Work
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website.
Security Clearance
Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance:
******************************************************************************************
**For applicants within the United States:**
The base pay range for this position is $157,000 - $209,000 USD. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/commission based on the plan. This posting is expected to close by December 31, 2025.
GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time -off for vacation or illness.
GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or prog rams (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** Yes
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
$157k-209k yearly 9d ago
IT Support Specialist - On Site Full-time
Charter Township of Bloomfield 3.6
Technical support specialist job in Bloomfield, MI
Assists with the daily administration of a network/server and communications environment. Assists in cabling and equipment installations and repairs. Provides user and device support. Performs routine technology updates, trouble shooting and maintenance tasks.
ESSENTIAL DUTIES & RESPONSIBILITIES
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
Assists in administering and maintaining servers, backups, active directories, exchange mail, firewalls, and other hardware and software solutions as directed.
Assists in planning, installing, administering and maintaining networks, a wide variety of security, phone, radio, emergency, and audio visual systems, cabling and equipment.
Assists implementing, and maintaining network, software, and end user security plans.
Performs backup and recovery procedures.
Researches project requirements, cost estimates, and assists in the procurement, installation, maintenance, and upgrades for a wide variety of network, hardware and software solutions.
Procures, configures, deploys, maintains and repairs computers, laptops, tablets, printers, wireless devices, phones, security cameras, and other equipment.
Manages computer/communications software, hardware and equipment accounts and maintains accurate inventory, billing, support and warranty documentation.
Installs, administers and maintains building security hardware and software including security camera, door access, alarm, and intrusion detection systems.
Programs and operates proximity card database and card printer.
Provides technical and user support and training for computer, phone, audio visual and other systems and equipment across all departments.
Maintains and repairs the wireless transfer system for uploading car videos to the server.
Collaborates with police records to export and redact videos.
Provides technical and operational support for election activities as needed.
Assists in maintaining and supporting the 911 Dispatch Center and Emergency Operations Center and other 24/7/365 on-call operations
Actively seeks, identifies and participates in educational and cross-training opportunities.
Researches, evaluates and makes recommendations on industry related trends and best practices and products
Performs other duties as required.
MINIMUM ENTRANCE QUALIFICATIONS
Education and Experience
Associates Degree from an accredited college or trade school with course work in Information Technology, Computer Science or related studies.
1 to 3 years' experience
Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities
Licenses or Certifications
Valid driver's license
OTHER JOB REQUIREMENTS
Pre-employment psychological evaluation
Pre-employment background investigation
PREFERRED QUALIFICATIONS
None.
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
Various computer software such as Microsoft Windows Servers and Exchange, Active Directory, Microsoft Office, etc.
Networking concepts, hardware, software, security and cabling
Telecom service providers, hardware and systems
Building security systems and hardware
Audio visual equipment and systems
Vehicle tracking GPS systems and hardware
Industry related trends and best practices and products
Alarm notification systems and call recording systems
Modern office procedures, methods and computer equipment
Industry related safety precautions
Relevant Bloomfield Township policies and procedures
Skill in:
Use of relevant computer systems and software
Ability to:
Perform sensitive and complex tasks while under time pressure
Perform and complete multiple duties concurrently and in a timely manner
Prepare and read drawings, plans, schematic diagrams and sketches of networks and other technology systems
Establish and maintain effective working relationships
Communicate effectively verbally and in writing
Work a flexible schedule as necessary, including 24/7/365 on-call duties
Meet schedules and deadlines of the work
Maintain the confidentiality of information and professional boundaries
WORK ENVIRONMENT/CONDITIONS
The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Seldom or Never
Sometimes or Occasionally
Frequently or Often
Office or similar indoor environment
X
Outdoor environment
X
Street environment (near moving traffic)
X
Construction site
X
Confined space
X
Vehicle
X
Warehouse environment
X
Shop environment
X
Exposures
Seldom or Never
Sometimes or Occasionally
Frequently or Often
Individuals who are rude or irate
X
Individuals with known violent backgrounds
X
Extreme cold (
below 32 degrees)
X
Extreme heat (above
100 degrees)
X
Communicable diseases
X
Moving mechanical parts
X
Fumes or airborne particles
X
Toxic or caustic chemicals or substances
X
Loud noises (
85+ decibels)
X
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Medium Work - Ability to climb ladders and work in confined spaces such as attics. Ability to stand and walk for long periods of time. Exerting up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.
$36k-48k yearly est. 1d ago
Jr. Prepared Food Specialist (Full Time)
Busch's, Inc. 4.4
Technical support specialist job in Canton, MI
Starting wage up to: $18/hr. with experience Food Lovers Unite! Busch's is HIRING and we want you! Love food, fun, and fabulous people? Join our family-owned Michigan team and cook up a career full of flavor! What's in store? * Flexible schedules * Employee discounts
* 401K with company match
* Tuition reimbursement
* Daily Pay available
Ready to spice up your job and grow with us? Apply now and let's create the perfect pear together!
Specific Accountabilities:
* Responsible for the production of prepared foods items, including executing menus, hot food programs and producing sauces.
* Ensure that all food and products are consistently prepared and served according to the Busch's recipes, portioning, cooking and serving standards.
* Execute programs and procedures designed to promote deli hot case and hot food bar sales.
* Assist in reducing store shrink by using fresh/distressed perishable items in preparation.
* Rotate and cull product to ensure freshness and reduce shrink.
* Prep for and prepare HMR items and reutilization recipes. Evaluate and fix merchandising of HMR platters throughout shift.
* Identify and produce food production needs as directed by Deli/Bakery Manager.
* Assist with hot food preparation for catering orders.
* Clean and sanitize department including equipment, work/service areas, containers and utensils.
* Follow and record Busch's utilization standards.
* Maintain time and temperature food safety standards.
* Assist with store food demonstrations as needed.
* Represent our brand at outside company food events.
* Stay current on food trends and new items relevant to department and building sales.
* Contribute to organizational effectiveness by offering information and suggestions.
* Execute with operational integrity by anticipating problems, taking preventative measures, and adapting to changes that improve our operations or guest experience.
* Consistently follow Busch's policies and procedures.
* Share our passion for our products by being familiar with our products and services and actively seeking and sharing that information.
* Work in a fast-paced, high-demand environment where time-sensitive processes may contribute to elevated levels of stress.
Requirements:
* Minimum 3 years cooking experience.
* Food safety certification or willingness to be certified.
* This role typically works between the hours of 6:00 am - 7:00 pm any day Monday through Sunday. Other hours may be required as business dictates.
* Proficient merchandising skills to ensure fresh and appealing displays in 'ready to eat' areas.
* Proficient culinary skills to follow recipes, sauté, work with knives, create appealing product and determine product quality.
* Proficient organization and planning skills, especially to manage multiple deadlines and projects.
* Proficient cleaning abilities to meet sanitation and visual standards.
* Proficient communication skills, including written, verbal and listening skills.
* Proficient computer skills in excel, word and email. Able to learn and use a variety of proprietary applications and technology.
$18 hourly 43d ago
desktop support
Artech Information System 4.8
Technical support specialist job in Southfield, MI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Hello,
My name is Shubham and I'm a Recruitment specialist at Artech, the #1 largest women-owned IT staffing firm in the US. We are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a job opening that may interest you. Please find below, summary of the position.
Job Title: Desktop Support Representative Distributed Client Services
Location: SOUTHFIELD,MI
Duration:1+ year (with possible extension)
Job ID: # 17-61574
· Skills Overview Must be experienced in DESKSIDE support
· Win7/Win XP OS support. Troubleshooting
· office 365 experience is must
· Office 2003/2007/2010 support
· end user trouble shooting skills
· outlook PST Files
· Installation, configuration and maintenance of windows, hardwares and softwares.
· Support and troubleshoot windows XP and windows 7/Migrations
Additional Information
For more information, Please contact
Shubham
************
$41k-54k yearly est. 60d+ ago
IT Security Specialist
Optech 4.6
Technical support specialist job in Detroit, MI
Job Title: IT Security Specialist Why work at OpTech? OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits on the first day of employment, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! To view our complete list of openings, pleas e visit our website at *****************
RESPONSIBILITIES:
Engagement Description:
* The EIS Compliance/Governance Analyst will be responsible for assisting in the responsibilities of executing the security framework compliance/governance activities and requirements for Our Client.
* Day-to-day responsibilities will also include documenting adherence to governance requirements across policies/standards, procedures, controls, compliance, training and awareness, and preparing metrics/KPIs and reporting materials.
This role will report to the EIS ESF Manager:
* Evaluate the design and operation effectiveness of Business/IT operations against the HITRUST CSF and identify areas of improvement
* Interview SMEs, examine evidence documentation, analyze and perform testing
* Learn the company functions/processes by conducting process walk throughs
* Analyze root cause of issues, provide recommendations for process improvements and risk mitigation based on assessment findings
* Collaborate with cross-functional teams to mitigate risks and ensure compliance with HITRUST CSF
* Deliver effective and concise documentation that meets HITRUST quality standards
* Prepare and provide reporting such as dashboards and metrics, on various areas of performance, issue analysis and assessment statuses
* Utilize GRC tools to effectively manage assessment remediation plans and documentation
* Serve as a HITRUST subject matter expert
* Participate and provide support during audits, assessments, or other required third-party reviews
* Support initiatives/projects
* Build relationships internally to foster a culture of teamwork and collaboration
QUALIFICATIONS:
Top 3 Required Skills/Experience:
* At least 3-5 years of work experience in IT compliance, IT Assessments and/or IT audit experience as well as knowledge and understanding of governance, risk, compliance
* Knowledge of security and risk frameworks, standards, best practices (e.g., HITRUST CSF, NIST CSF, ISO/IEC 27001, COBIT)
* Self-starter with effective written and verbal communication skills along with strong critical thinking skill
Required Skills/Experience:
* Effective written and verbal communication skills and the ability to tailor communication style to the audience at hand
* Experience in coordination and execution of the audit lifecycle, including evidence collection, review, observation tracking, management response collection and auditor relations and communication
* Strong demonstration of problem-solving and decision-making ability
* Experience working on testing of IT controls across systems, databases, applications and operating systems
* Strong ability to frame and deliver messages based on experience and level of the listener
* Strong critical thinking skills to actively pursue opportunities to develop and implement solutions to solve work problems
* Must be able to solve problems, handle conflict, and make effective decisions under pressure with a highly professional demeanor
* Strong organizational skills
* Strong ability to adjust to changing priorities while multitasking effectively
* Self-directed and works with minimal guidance
* Proactively seeks guidance when needed
Education/Certifications - Include:
* Undergraduate university degree (4-year) preferred but not required
* Masters (e.g., MBA, MSIS, MIS, etc.) degree preferred but not required
* Five (5) years of combined IT experience to include two (2) years IT security work
* Experience in Information Security, IT general controls, IT compliance, IT assessments and/or IT audit experience
* Certified Information Systems Security Professional (CISSP), CISA, CPA/CA, CISM or other equivalent professional certification preferred but not required
$84k-119k yearly est. 25d ago
AV\/IT Senior Technician
Renvisioning Technology
Technical support specialist job in Canton, MI
AV\/IT Senior Technician
REnVisioning Technology, LLC \- A full\-service commercial IT \/ AV company
AV\/IT Design and Integration
Video Collaboration
Networking
Service and Support
Education
Minimum of High school or trade school graduate
Needed Certifications: CTS or CTS\-I, OSHA
Preferred Certifications: Crestron, Extron, Biamp, Clearone, and Cisco Certifications.
Looking for a quick learner that is self\-motivated!
Requirements
Ability to work independently with no supervision
Strong understanding of construction and job sites
Deep technical knowledge of AV and IT
A valid driver license, with a clean driving record
Reliable transportation with valid insurance
Attention to detail
Excellent communications skills
Proficiency with Windows and MacOS
Ability to lift 50lbs or more
Work from ladders or lifts
Occasional after hours and weekend scheduled projects
Duties and Responsibilities
Safely and Securely mounting equipment such as displays, projectors, cameras, racking equipment, etc..
Maintain a safe working environment
Pull low voltage cabling through conduit and other locations
Terminate connectors of various connections
Build, wire, and troubleshoot equipment racks
Work with programmers and QC teams to insure project completion
Mentor Technicians and Jr. Technicians
Keep warehouse area and work stations cleaned and organized
Perform other duties as assigned
Growth Opportunities
After a waiting period, ability to work on becoming industry certified
REnVisioning Technology, LLC is quickly expanding, we are looking for individuals who would like to grow in the AV\/IT industry
Benefits
Paid Vacation
Paid Holidays
Medical\/Dental
Bonus program
Gym Membership
At REnVisioning Technology, we don't just accept difference - we celebrate it. Bring your difference as a strength, bring your drive as fuel!
$41k-81k yearly est. 60d+ ago
IT Technician
Walbridge 4.9
Technical support specialist job in Saline, MI
The Opportunity We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands-on technicalsupport at the jobsite, ensuring smooth operation of Windows-based systems and hardware. This is a great opportunity for an IT professional that has a passion for technology and supporting customers, to learn and grow.
Location
You will work from the project location in Saline, MI and our Headquarters in Detroit, MI
Responsibilities
Your key responsibilities
* Windows 11 Support: Deliver technical assistance and troubleshooting for Windows 11 systems.
* Hardware & Software Deployment: Staging and deploying computers and related hardware and providing installation and support for software applications.
* Onboarding & Workstation Setup: Onboarding, setting up workstations for users.
* Network Support: Install and assist with basic network troubleshooting and connectivity issues.
* IT Recommendations: Research and suggest hardware, software, and services to enhance IT capabilities.
* User Training: Provide training to internal users on hardware and software usage.
Qualifications
To qualify for the role, you must have
* Completed a minimum of High School Diploma or equivalent, and technical training or professional experience.
* 3 years' commercial experience required in an IT supporttechnician role supporting a Windows environment, via telephone and remote support tools.
* Proficiency using Microsoft Office suite and Windows operating system software.
* Experience steadfastly documenting all works performed in ticketing system.
* User Data Transfer to New laptops.
* Thorough understanding of hardware technical specifications and General Network experience.
* Demonstrated ability to multi-task and deal with multiple deadlines in a fast-paced environment.
* Ability and willingness to learn new skills quickly.
* Ability to safely lift up to 40 lbs.
* Able to frequently work beyond forty hours per week.
* Able to travel out of state, sometimes on short notice, and stay overnight as needed.
Ideally, you'll also have
* CompTIA A+ certification
* Networking knowledge, including router/firewall configuration and management.
* Direct end-user support experience
Excited to make an impact? Apply now by clicking the "Apply" button below! We can't wait to hear from you!
EEO/AA Employer M/F/D/V
Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.
$65k-103k yearly est. Auto-Apply 60d+ ago
B-Level Technician
Pomeroy Living
Technical support specialist job in Lake Orion, MI
Maintenance Technician We're hosting open interviews all month long! Stop in anytime MondayFriday, 8:30 AM5:30 PM, and ask us about our full-time and part-time sign-on bonuses. Come meet the team and see why this is a great place to grow your career! Join Our Facilities Maintenance Team at Pomeroy Living!
Pomeroy Living, a state-of-the-art independent and assisted living community, is seeking a skilled and experienced full-time Maintenance Technician to join our team.
Responsibilities:
Perform preventative and corrective maintenance on building systems, including plumbing, electrical, HVAC, and mechanical equipment.
Conduct repairs and general maintenance on building structures, grounds, and resident apartments.
Assist with resident room turnovers, including painting, drywall repair, and minor renovations.
Move and assist in the transportation of furniture and equipment.
Maintain a safe and well-maintained community environment.
Qualifications:
Working knowledge of building systems and related code requirements.
Experience with a variety of hand and power tools.
Ability to lift up to 50 pounds.
Excellent problem-solving and troubleshooting skills.
Strong work ethic and a commitment to providing excellent service.
#pm25 Benefits:
Paid Time Off - start accruing day one of orientation
Paid Holidays
Access up to 50% of your earned pay DAILY!
Flexible scheduling
Company-paid Life insurance for FT staff
Priority Health Medical, Delta Dental, and Vision Insurance
401(k) retirement plan
Career advancement opportunities
Join our team and put your maintenance skills to use in creating a welcoming and comfortable living environment for our residents.
Compensation details: 14-14
PI9fbb79110ce6-31181-39191086
$41k-61k yearly est. 8d ago
I.T. Technician
Elmhurst Home Inc. 3.8
Technical support specialist job in Detroit, MI
Job Description
DUTIES AND RESPONSIBILITIES:
Key Responsibilities
● Provide help desk services (SysAid); triage by severity; escalate with clear notes; meet SLAs.
● Configure, deploy, and maintain Windows 10/11, mac OS, Linux, and ChromeOS devices; install and support printers, scanners, and projectors; perform imaging/PXE, patching, and antivirus.
● Create/modify/disable users and groups in Google Workspace, Microsoft 365, Active Directory/Azure AD; assist with MFA, and least-privilege practices.
● Use Endpoint tools for remote deploy, patches, and policy; monitor device health and performance.
● Support Google Workspace; assist with Google AppSheet solutions.
● Troubleshoot TCP/IP, DHCP/DNS, Wi-Fi, VLANs, VPN; capture/interpret logs; work with firewalls/pf Sense as directed.
● Help investigate phishing alerts; use gateways to quarantine or block; follow playbooks and document actions.
● Tag and track devices in the asset system/CMDB; maintain accurate assignments; assist with license allocation and reclaim.
● Set up/test A/V (PCs, displays, cameras, mics); support time-sensitive meetings and school/clinic events.
● Support site rollouts, upgrades, and automations (scripts/Task Scheduler).
Qualifications
● Bachelor's degree in Information Technology, Computer Science preferred. or Equivalent experience w/ skill-based credential.
● 2+ years of hands-on IT support in multi-site environments.
● Strong with Google Workspace and Microsoft 365 administration, plus Active Directory/Azure AD and Intune/UEM remote management.
● Endpoint skills across Windows 10/11, mac OS, Linux, ChromeOS; imaging/PXE, patching, printers, and A/V.
●Networking fundamentals(TCP/IP,DHCP/DNS,Wi-Fi,VLANs,VPN)and basic tools (Wireshark).
$35k-48k yearly est. 25d ago
Any IT Roles
United Wholesale Mortgage 4.6
Technical support specialist job in Pontiac, MI
Job Description
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you'll love working here include:
Paid Time Off (PTO) after just 30 days
Additional parental and maternity leave benefits after 12 months
Adoption reimbursement program
Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi
Responsibilities
We will go over Career Opportunities.
Qualifications
Your Referral's Resume
This position requires on-site attendance.
$46k-62k yearly est. 17d ago
Internship - IT
AAA Life Insurance 4.5
Technical support specialist job in Livonia, MI
Why AAA Life AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and Annuity Products since 1969. At AAA Life we have over 1.8 million policies where we take pride in earning the trust of our policyholders who understand our promise to be there for them - and their families - when we're needed most. By joining the AAA Life team, you are joining a company that genuinely cares about helping each other, with a devotion to protect the lives of those around us. We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents and perspective to influence, innovate, motivate, and thrive.
At AAA Life, we are building a future-focused team using AI and automation to transform life insurance operations. If you're driven by meaningful work and want to deliver solutions that matter to millions of members, this is your opportunity.
How You'll Work
Work Solution: Hybrid (Tuesday- Thursday)
Relocation Eligibility: No
Responsibilities
What You'll Do
We have a great opportunity in our Information Technology (IT) department for an Intern. Our IT Internship will provide hands on work experience in an innovative, fast-paced technical environment. As an intern in IT, you will gain on-the-job business and technical skills utilizing the latest IT technology and practices.
During this program, the IT Intern may be assigned to various positions/rotations within the IT department or just one. During their internship period, exact rotations will be determined based on individual skill and department needs. Rotations may occur in the following areas: Project Delivery, Quality Assurance, Application Development, Network Services and Information Security.
Rotation 1 - Position Responsibilities
The Project Delivery rotation will provide the IT Intern the opportunity to assist one or more project managers with managing the details of IT projects to include the day-to-day business and internal team organization and communications, assisting with producing project deliverables. The Project Coordinator supports senior Project Management team resources on projects.
Goals
* Learn the Agile methodology
* Become familiar with project lifecycle activities such as initiation, kickoff and ceremonies such as Standup, Backlog Grooming, Retrospectives and Story Mapping
* Learn to elicit, analyze, translate, and document business requirements into functional and non-functional requirements.
Project Examples
* Business process modeling
* Handle a variety of project planning and coordination and information system analysis tasks
* Allocating work
Rotation 2 - Position Responsibilities
The Quality Assurance rotation would provide the opportunity to learn basic testing, test planning, and automated testing skills. The IT Intern would initially be paired with a senior QA team member to help them through the learning curve of AAA Life. Within 2 - 3 weeks, they will be placed on a project for the duration of this rotation.
Goals
* Introduce the IT Intern to testing and Quality Assurance
* An opportunity for exploring a Quality Assurance career
* Complete a QA roadmap project or increase manpower on an IT project
Project Examples
* Automate the regression suite for a AAA Life application or webservice
* Increase the automated testing suite functionality
* Undertake a process improvement task and take to adoption
* Provide assistance on an IT project
Rotation 3 - Position Responsibilities
The Application Development rotation would be offered the opportunity to learn several web technologies including Java, Spring MVC, Spring-Rest, Spring Soap, Spring Data, Test Driven development, pair programming, and agile methodology. The IT Intern would be part of a web project team and would be paired with several members of the team to deliver production ready code in a live project.
Goals
* Introduce the IT Intern to Java programming and other web technologies.
* An opportunity for exploring a Software development career
Project Examples
* Create a Web Service using Spring framework
* Work on Web team's technical backlog
* Undertake a process improvement task and take to adoption
* Provide additional manpower on a Governance-approved IT project
Rotation 4 - Position Responsibilities
The Network Operations rotation would provide the opportunity to learn basic troubleshooting, installation automation, and system administration. The IT Intern would pair with other employees in this role reviewing current documentation and taking on multiple roles and responsibilities. This role would communicate frequently with all parts of the organization honing their communication skills.
Goals
* Be able to handle all functions of Level 1 Support
* Be a backup system administrator for a select number of systems
* Create and deploy automation packages
Project Examples
* Disposition and manage incidents and requests using Service Now
* Create new users or modify existing accounts
* Update an application on all user workstations using KACE
* Build new machines and wipe clean old machines
Rotation 5 - Position Responsibilities
Work with members of the Information Security team to improve, monitor and manage difference aspects of the AAA Life security program. This role would utilize verbal and written skills to update and create documentations for policies and procedures. It would also require the use of a number of different systems in the environment.
Goals
* Be able administer one or more systems
* Fulfill user access requests
* Triage and close security incidents
* Documentation
Project Examples
* Follow IT practices for creating and tracking tasks including reporting on progress
* Attend team meetings and provide updates on project progress and any road blocks
* Assessment of DLP tool setting options
* Define roles and user access
* Documentation of technical settings, both those proposed to be implemented and those available
Qualifications
Qualifications
Basic Required Qualifications
* Must be authorized to work in the U.S. without sponsorship.
* Majors in Computer Science, Data Science, Computer Engineering, Software Engineering, Cyber Security, Information Technology, or related field.
* Must be at least Sophomore, Junior or Seniors at an accredited university by the summer of 2025.
* Strong written and oral communication.
* Strong analytical, problem solving and critical thinking skills.
* Ability to think and work independently within a professional setting.
* Flexibility to work within a multiple discipline team and receive dynamic on the job training.
* Highly organized, ability to manager and prioritize numerous tasks.
Essential Job Functions
While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, talk, hear and concentrate. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
PM21
#LI-Hybrid
$29k-36k yearly est. Auto-Apply 3d ago
IT Field Technician
Strategic Staffing Solutions 4.8
Technical support specialist job in Rochester, MI
Job title: IT Field Technician
Duration: 12+ months
Location: Rochester, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital.
Note: Must live within a 30-minute commute to Rochester, MI
Principal Duties and Responsibilities:
Participates in providing support to customers by resolving semi-complex technical account and connectivity problems.
Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas.
The IT Technician performs semi-complex work within technical or paraprofessional area.
Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.
Documents and refers complex, unusual problems to other support teams.
Required Skills & Experience:
Must have 2-3+ years of IT Field Support experience (Client/customer facing)
One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required.
Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms.
Preferred Skills & Experience:
Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred.
ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred
Education:
HS Diploma or equivalent.
Preferred education:
Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
$41k-63k yearly est. 3d ago
IT Support Specialist - On Site Full-time
Charter Township of Bloomfield 3.6
Technical support specialist job in Bloomfield Hills, MI
Assists with the daily administration of a network/server and communications environment. Assists in cabling and equipment installations and repairs. Provides user and device support. Performs routine technology updates, trouble shooting and maintenance tasks.
ESSENTIAL DUTIES & RESPONSIBILITIES
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
Assists in administering and maintaining servers, backups, active directories, exchange mail, firewalls, and other hardware and software solutions as directed.
Assists in planning, installing, administering and maintaining networks, a wide variety of security, phone, radio, emergency, and audio visual systems, cabling and equipment.
Assists implementing, and maintaining network, software, and end user security plans.
Performs backup and recovery procedures.
Researches project requirements, cost estimates, and assists in the procurement, installation, maintenance, and upgrades for a wide variety of network, hardware and software solutions.
Procures, configures, deploys, maintains and repairs computers, laptops, tablets, printers, wireless devices, phones, security cameras, and other equipment.
Manages computer/communications software, hardware and equipment accounts and maintains accurate inventory, billing, support and warranty documentation.
Installs, administers and maintains building security hardware and software including security camera, door access, alarm, and intrusion detection systems.
Programs and operates proximity card database and card printer.
Provides technical and user support and training for computer, phone, audio visual and other systems and equipment across all departments.
Maintains and repairs the wireless transfer system for uploading car videos to the server.
Collaborates with police records to export and redact videos.
Provides technical and operational support for election activities as needed.
Assists in maintaining and supporting the 911 Dispatch Center and Emergency Operations Center and other 24/7/365 on-call operations
Actively seeks, identifies and participates in educational and cross-training opportunities.
Researches, evaluates and makes recommendations on industry related trends and best practices and products
Performs other duties as required.
MINIMUM ENTRANCE QUALIFICATIONS
Education and Experience
Associates Degree from an accredited college or trade school with course work in Information Technology, Computer Science or related studies.
1 to 3 years' experience
Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities
Licenses or Certifications
Valid drivers license
OTHER JOB REQUIREMENTS
Pre-employment psychological evaluation
Pre-employment background investigation
PREFERRED QUALIFICATIONS
None.
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
Various computer software such as Microsoft Windows Servers and Exchange, Active Directory, Microsoft Office, etc.
Networking concepts, hardware, software, security and cabling
Telecom service providers, hardware and systems
Building security systems and hardware
Audio visual equipment and systems
Vehicle tracking GPS systems and hardware
Industry related trends and best practices and products
Alarm notification systems and call recording systems
Modern office procedures, methods and computer equipment
Industry related safety precautions
Relevant Bloomfield Township policies and procedures
Skill in:
Use of relevant computer systems and software
Ability to:
Perform sensitive and complex tasks while under time pressure
Perform and complete multiple duties concurrently and in a timely manner
Prepare and read drawings, plans, schematic diagrams and sketches of networks and other technology systems
Establish and maintain effective working relationships
Communicate effectively verbally and in writing
Work a flexible schedule as necessary, including 24/7/365 on-call duties
Meet schedules and deadlines of the work
Maintain the confidentiality of information and professional boundaries
WORK ENVIRONMENT/CONDITIONS
The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Seldom or Never
Sometimes or Occasionally
Frequently or Often
Office or similar indoor environment
X
Outdoor environment
X
Street environment (near moving traffic)
X
Construction site
X
Confined space
X
Vehicle
X
Warehouse environment
X
Shop environment
X
Exposures
Seldom or Never
Sometimes or Occasionally
Frequently or Often
Individuals who are rude or irate
X
Individuals with known violent backgrounds
X
Extreme cold (
below 32 degrees)
X
Extreme heat (above
100 degrees)
X
Communicable diseases
X
Moving mechanical parts
X
Fumes or airborne particles
X
Toxic or caustic chemicals or substances
X
Loud noises (
85+ decibels)
X
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Medium Work Ability to climb ladders and work in confined spaces such as attics. Ability to stand and walk for long periods of time. Exerting up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.
$36k-48k yearly est. 3d ago
Deskside Suppor
Artech Information System 4.8
Technical support specialist job in Southfield, MI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Deskside Support Representative Distributed Client Services
Location: SOUTHFIELD,MI
Duration: 12 months with possible extension
Job Description:
Qualifications
share resume asap
Additional Information
For more information, Please contact
Shubham
97295-4595
$49k-59k yearly est. 60d+ ago
IT Technician
Walbridge 4.9
Technical support specialist job in Saline, MI
The Opportunity
We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands-on technicalsupport at the jobsite, ensuring smooth operation of Windows-based systems and hardware. This is a great opportunity for an IT professional that has a passion for technology and supporting customers, to learn and grow.
Location
You will work from the project location in Saline, MI and our Headquarters in Detroit, MI
Responsibilities
Your key responsibilities
Windows 11 Support: Deliver technical assistance and troubleshooting for Windows 11 systems.
Hardware & Software Deployment: Staging and deploying computers and related hardware and providing installation and support for software applications.
Onboarding & Workstation Setup: Onboarding, setting up workstations for users.
Network Support: Install and assist with basic network troubleshooting and connectivity issues.
IT Recommendations: Research and suggest hardware, software, and services to enhance IT capabilities.
User Training: Provide training to internal users on hardware and software usage.
Qualifications
To qualify for the role, you must have
Completed a minimum of High School Diploma or equivalent, and technical training or professional experience.
3 years' commercial experience required in an IT supporttechnician role supporting a Windows environment, via telephone and remote support tools.
Proficiency using Microsoft Office suite and Windows operating system software.
Experience steadfastly documenting all works performed in ticketing system.
User Data Transfer to New laptops.
Thorough understanding of hardware technical specifications and General Network experience.
Demonstrated ability to multi-task and deal with multiple deadlines in a fast-paced environment.
Ability and willingness to learn new skills quickly.
Ability to safely lift up to 40 lbs.
Able to frequently work beyond forty hours per week.
Able to travel out of state, sometimes on short notice, and stay overnight as needed.
Ideally, you'll also have
CompTIA A+ certification
Networking knowledge, including router/firewall configuration and management.
Direct end-user support experience
Excited to make an impact? Apply now by clicking the “Apply” button below! We can't wait to hear from you!
EEO/AA Employer M/F/D/V
Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.
$65k-103k yearly est. Auto-Apply 60d+ ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in Canton, MI?
The average technical support specialist in Canton, MI earns between $29,000 and $84,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in Canton, MI
$49,000
What are the biggest employers of Technical Support Specialists in Canton, MI?
The biggest employers of Technical Support Specialists in Canton, MI are: