IT Desktop Support Engineer (Contract)
Technical support specialist job in San Diego, CA
We are seeking one Desktop Support Technician to provide Windows and MacOS/Ubuntu support at our San Diego office in California.
Skills and Experience
• Solid experience with Windows platform support and relevant troubleshooting.
• Linux (Ubuntu/RedHat) and MacOS support and troubleshooting
• Experience with Cisco IP phone and Video Conference system maintenance
• Solid knowledge of network fundamentals, including TCP/IP, DNS, SMTP, DHCP protocols
• Solid experience with MS Office365 support
• Experience in antivirus/malware incidents cleanup on Windows platform
• Good communication skill and customer oriented
• Good problem solving skill and be able to work independently
• Be able to remote support user over the phone
• Hold positive working attitude and be a committed team player
• Provide basic user training on IT fundamental services introduction
• Must be detail-oriented ,accurate and well organized
Responsibilities
• Team up with IT groups in the US and Taiwan (HQ) for Windows environment support
• Printer/fax/copier and Video conference equipment configuration and maintenance
• OA/RD tickets/requests follow-up and urgent incident escalation in day to day work
• Routine desktop/laptop hardware and software installation and troubleshooting , including
virus/malicious programs clean up on problematic Windows clients
• IT hardware inventory (laptop/desktop, spare parts) maintenance
• Attend and actively participate in local OA ticket review meeting on a monthly basis
• Escalate outstanding issues to local IT manager in accordance with published guidelines
• Be able to work overtime on requested business demand such as office move support in the
weekend
Lead IT Help Desk Specialist
Technical support specialist job in Carlsbad, CA
The Lead IT Help Desk Specialist will support our desktop/phone systems for 200+ person office in Carlsbad, remote office support, and server/network equipment. Additionally, you will partner closely with our Human Resources team to ensure IT equipment is prepared for new hires prior to start dates and facilitate IT training and set up on the employee's first day when required.
Reporting to Director of Information Technology, you will offer exceptional customer service while handling phones and email requests from internal users and will serve as a lead point-of-contact for escalation of help desk related issues.
Essential Job Functions and Duties:
Answer, respond to and document technical assistance requests for internal users through Jira
Delegate and escalate technical issues to the appropriate and/or available IT support specialist
Lead team in resolving IT issues and Jira tickets with extreme efficiency and customer satisfaction
Provide high quality support through courteous, prompt, and accurate communication
Troubleshoot and resolve Windows and Apple hardware and software issues
Troubleshoot LAN connectivity issues
Setup and deploy computer equipment for new employees including VOIP telephones
Troubleshoot printer and copier issues
Active Directory troubleshooting
Troubleshoot iPhone/Android mobile devices
Maintain documentation and records of technical requests and flag discrepancies or inconsistencies to supervisor
Work with remote users and offices to assist with computer issues
Provide support for general network connectivity with users; work with network connectivity vendors to troubleshoot local issues as required
Support conference room setups when requested
Proactively identify opportunities to improve remote user support processes
Assist with department projects and implementation of new processes
Ability to lift up to 70lbs
Other duties may be assigned
Position Requirements:
You have direct experience in an IT Help Desk or Support role
You have working knowledge of Windows and Apple desktop/laptop hardware, operating systems, and popular software packages (Microsoft Office 365, Adobe Creative Suite, etc.)
You have proven success troubleshooting and supporting LAN issues
You can identify problems and resolve them quickly
You are a multitasker and possess strong prioritization skills when managing multiple things at once
You are detailed oriented, well organized, and able to thrive in a face-paced environment
You perform well under pressure, while maintaining accuracy and professional demeanor
You have strong written and verbal communication skills; you are personable and an effective communicator with people at all levels
You enjoy working in a collaborative environment as well as individually
You are self-motivated; inquisitive, proactive & display strong initiative (learns/ask questions, applies, grows)
Preferred Education, Experience, and Skills:
You have previous working experience with VOIP phones/Technology, specifically hosted VOIP
You are experienced in supporting Audio/Visual set up in conference rooms
You have working knowledge of Microsoft Intune
WHO WE ARE
Build the Business. Build the Brand.
At Havas Edge we influence people to act by combining multi-channel marketing and commerce plus the creative and technology that powers them. Our work results in profitable growth and lasting relationships between customers and our client's brands.
Havas Edge is an award-winning international performance marketing agency with a proven track record of helping clients succeed. We're an integrated agency that embraces every media channel, a creative powerhouse that loves data and analytics, and a passionate partner committed to giving clients more for less. With expertise across all digital, broadcast and media domains, we help our clients build their businesses and brands - in that order.
Havas Edge is also part of the Edge Performance Network, a full-service, global performance marketing network. The Edge Performance Network offers clients expertise in all aspects of performance marketing, from analytics to strategy, creative and production, media planning and buying across all channels, as well as the industry's best attribution and modeling capabilities.
We are a full-service, direct response agency, headquartered in Carlsbad, CA with offices and affiliated offices in Boston, MA; Dallas, TX; London, UK; Los Angeles, CA; and Paris, FR.
Information Technology Technician
Technical support specialist job in Irvine, CA
Title: IT Technician
Duration: 3 Months with the possibility of extension
The IT Technician specializes in supporting Apple devices (mac OS and iOS) within an enterprise environment. This role focuses on providing technical assistance for MacBooks, iPhones, iPads, and related Apple services, while also supporting general desktop and end-user technologies. The ideal candidate is highly skilled in Apple device management, customer service, and troubleshooting in a fast-paced, service-oriented IT organization.
Key Responsibilities:
Provide Tier 1 and Tier 2 support for mac OS and iOS devices, including MacBooks, iPhones, and iPads.
Administer and support Apple device management using Jamf Pro, including enrollment, configuration, patching, and scripting.
Troubleshoot hardware and software issues on Apple devices, including OS updates, application errors, and connectivity problems.
Support Apple ecosystem services such as Apple School Manager, iCloud, AirDrop, and Apple ID management.Assist with mobile device management (MDM) policies and compliance using Microsoft Intune.
Respond to and resolve user inquiries via ServiceNow, remote tools, phone, or in-person support.
Document support activities, resolutions, and escalation paths in accordance with ITIL practices.
Collaborate with other IT teams to ensure seamless integration of Apple devices with enterprise systems (e.g., Active Directory, Exchange, VPN).
Participate in device provisioning, onboarding/offboarding, and lifecycle management for Apple hardware.
Qualifications:
Associate's degree in Computer Science, Information Technology, or related field; or equivalent professional experience.
2-4 years of experience in desktop support, with a strong emphasis on Apple device support.
Excellent verbal and written communication skills with a focus on customer service.
Ability to work independently and manage multiple priorities in a dynamic environment.
Proficiency in:
Microsoft Intune and MDM policy enforcement
Networking fundamentals (TCP/IP, DNS, DHCP)
Integration with enterprise systems (Active Directory, Exchange, VPN)
Preferred Attributes:
Experience supporting Apple devices in a corporate or educational environment.
Familiarity with automation, patch management, and security best practices for mac OS and iOS.
Strong analytical and problem-solving skills with a proactive approach to issue resolution.
Passion for Apple technologies and staying current with updates and best practices.configuration management software, desktop communications software, operating system software and internet directory services software
Personal Computer Technician
Technical support specialist job in San Diego, CA
PC Refresh Technician
Contract Duration: ASAP - 6 months
Pay Rate: $30 per hour, no flexibility
Reporting Structure: Full onsite role with the requirement to drive to different hospital/clinic sites across the county based on current project needs. Usually stationed at one location per shift.
Job Description:
We are seeking an experienced IS Support Technician to join our team. The ideal candidate will have 2 years of experience in installation and configuration of Windows 7 and Windows 10, along with hardware refresh experience. The role requires outstanding customer service skills, a solid understanding of PXE Boot, desktop troubleshooting, and experience configuring printers and peripheral devices such as scanners, credit card readers, and signature pads. A basic understanding of networking, telecom, and SCCM is a significant plus.
Key Responsibilities:
Install and configure Windows 7 & Windows 10 operating systems.
Perform hardware refresh tasks, ensuring minimal disruption to end users.
Troubleshoot desktop issues and resolve them promptly.
Configure printers and various peripheral devices including scanners, credit card readers, and signature pads.
Utilize PXE Boot for system imaging and deployment.
Provide exceptional customer service to internal clients, ensuring their technical needs are met efficiently.
Drive to different hospital/clinic sites throughout the county as needed.
Top 3 Required Skills:
SCCM (System Center Configuration Manager)
Windows Refresh Experience
Strong Customer Service Skills
Desired Skills:
Experience in a healthcare environment.
Flexibility and adaptability in scheduling and location.
Why Join Us? This is an excellent opportunity to work with a reputable healthcare provider, with the potential for long-term employment and career growth within the organization.
IT Support Technician Level 2 (MSP)
Technical support specialist job in Lake Forest, CA
We're looking for a Level 2 Support Technician with solid MSP experience to join a growing team that values expertise, accountability, and continuous learning. If you've worked in a managed services environment supporting multiple clients and thrive in fast-paced, technical settings, this is an opportunity to take your skills to the next level.
In this role, you'll handle escalations from Level 1, troubleshoot complex issues across cloud and on-prem systems, and assist with infrastructure improvements and small-scale projects. You'll work hands-on with Microsoft 365, Azure, virtualization, and networking technologies while collaborating with senior engineers to keep client environments secure and stable.
What You'll Do
Resolve Level 2 tickets across Microsoft 365, Azure, servers, and networks
Troubleshoot complex issues and ensure SLA compliance
Support migrations, upgrades, and endpoint deployments
Collaborate with Level 3 engineers on escalations and projects
Document and share best practices for process improvement
What You Bring
At least 2 years in an MSP or multi-client IT environment
Strong knowledge of Microsoft 365, Azure, and Windows Server
Experience with ticketing, RMM, and endpoint management tools
Excellent troubleshooting, communication, and documentation skills
What You'll Get
$29/hr - $32/hr with paid overtime
Health insurance, PTO, paid holidays, and mileage reimbursement
Certification reimbursement and paid study time
Bonus opportunities and a supportive, team-focused environment
Information Technology Specialist
Technical support specialist job in San Diego, CA
Company: Insight Global
IT Specialist Mid
Pay Rate: $36/hr
Duration: 3 Years - On-rolling Contract (12 months)
Clearance Needed: Active DoD Secret
Summarized Day-to-Day
An employer in San Diego, CA is looking for an Information Technology Specialist to join the team on a large DoD contract. This specialist will be providing information technology troubleshooting support for customer technical issues onsite. The main responsibilities of the role will be centered around handling 4-11 tickets a day involving issues with laptop, desktop, printer, phone, and other technical equipment in person with the customer, so strong communication skills and a deserve to provide customer service support is necessary. Additional duties include assist information engineers in coding, testing, implementation, and documentation projects. Conceptualize, design, construct, test, and implement portions of business and technical Information Technology (IT) solutions through application of appropriate software development life cycle methodology. Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Define scope, plans, and deliverables for assigned projects. Collect, identify, define, and organize detailed user and IT requirements. Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.
Wanted Background
- Active DoD Secret Clearance
-2-years in information technology support experience supporting desktops, servers, routers, printers, mobile devices, and networks
- Strong customer service skills and attitude
- Basic troubleshooting experience
- Active Secret clearance
- IAT 2 Certification (Sec + CE or CCNA Security)
Technical Support Engineer
Technical support specialist job in Carlsbad, CA
Technical Support Engineer (TSE) at XILO
XILO, a fast-growing Vertical AI company recently backed by a Series A financing round, is on the lookout for talented and detail-oriented Technical Support Engineer (TSEs) to join our team.
About XILO
Founded in 2019 by two best friends, Jon and Eli, XILO set out to revolutionize the insurance industry by solving its biggest challenges. Eli, a brokerage owner, brought invaluable industry expertise, while Jon, an experienced software engineer, saw an opportunity to innovate using technology. Initially launched as a vertical SaaS solution addressing core quoting challenges, XILO has since evolved into a trailblazing Vertical AI company leveraging the latest AI technology to transform the industry. By layering cutting-edge AI solutions onto its SaaS platform, XILO is driving innovation far beyond its original vision. Having recently closed our Series A funding round, XILO is growing rapidly and seeking talented individuals who want to do career-defining work in a mission-driven startup that's at the forefront of AI innovation.
About the Role
As a TSE at XILO, you're tasked with completing tasks required to deliver our product to our customers during onboarding. This could include using no-code builders to build insurance applications, map integrations, or map PDFs; but also includes data labeling for our AI models. This role is meant for newly graduated or soon to be graduating Computer Science with little professional software engineering experience who want to get their foot in the door of a software startup.
Key Responsibilities:
Complete 20 points per week (typically 5-10 cases).
Provide daily progress updates to Project Managers.
Test your work to achieve a 90%+ completion rate on cases.
Unblock your cases by proactively reaching out to customers or teammates.
Communicate consistently with the team via Slack.
What We're Looking For:
Proven technical experience and ability to learn complex subjects quickly.
Highly process-oriented and detail-focused.
Relentless work ethic: doesn't stop until the job is done.
Strong communicator who ensures transparency and clarity.
Positive, motivating, and supportive team player.
Accountable for successes and failures with a mindset for growth.
Balances individual contributions with team collaboration.
Passionate about technology and AI.
Why Join XILO?
Be part of a customer-obsessed team at the cutting edge of AI and insurance technology. You'll have the opportunity to impact customers directly, grow your technical and professional skills, and thrive in a positive and supportive work environment. At XILO, we don't stop until the job is done. If you're ready to roll up your sleeves, embrace challenges, and make a meaningful impact, we'd love to hear from you.
Apply only if you're ready to invest in your success and build a lasting career.
Technical Support Engineer - Platform Technologies
Technical support specialist job in San Diego, CA
IDR is seeking a Technical Support Engineer - Platform Technologies to join one of our top clients for an opportunity in San Diego, CA. This role offers the chance to work within a leading technology organization that specializes in platform support and development. The position focuses on resolving complex technical issues, debugging code, mentoring team members, and enhancing customer satisfaction.
Position Overview for the Technical Support Engineer - Platform Technologies:
Manage and resolve challenging issues related to the ServiceNow platform
Act as the first point of escalation within the technical support team
Mentor junior team members across various technologies
Develop a deep understanding of the ServiceNow platform and related systems
Engage in customer-facing interactions requiring strong interpersonal skills
Requirements for the Technical Support Engineer - Platform Technologies:
Demonstrated ability to troubleshoot difficult technical issues
Working knowledge of components in a web applications stack
Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell
Experience with relational databases (e.g. MySQL, Oracle)
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization.
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success.
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
Technical Support Specialist Tier III
Technical support specialist job in Costa Mesa, CA
Job Description
The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts.
The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment.
Essential Duties & Responsibilities
Respond to incoming help desk calls and emails from users and provide real-time senior-level support.
Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications.
Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy.
Assist with network administration tasks, including switch, firewall, and wireless troubleshooting.
Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems.
Support and administer the organization's VoIP/telephony/telehealth systems.
Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints.
Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools.
Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365.
Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff.
Document issues, resolutions, and processes in the ticketing system with accuracy and completeness.
Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability.
Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts.
Qualifications & Requirements
Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered).
Certifications:
CompTIA Network+ or CCNA strongly preferred.
Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies.
Additional certifications (e.g., Azure, VMware, security-focused) are a plus.
Experience:
Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level.
Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications.
Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable.
Skills:
Excellent troubleshooting, documentation, and communication skills.
Ability to handle multiple priorities and escalate issues appropriately.
Speech Language Pathology Technology Support Specialist, College of Education, Health and Human Services
Technical support specialist job in San Marcos, CA
Under the guidance of the Department Chair and Simulation Director, the Technology Specialist will provide comprehensive simulation support to the San Marcos campus. The role provides technical and mechanical support for the Speech-Language Clinic and simulation labs. The coordinator will work closely with the campus leads as a central resource for faculty, students, the campus community, and community partners.
Position Summary
Speech Language Pathology Technology Support Specialist (Technology Support Specialist I)
This is a full-time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date.
For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page.
Pay, Benefits, and Work Schedule
Anticipated Hiring Salary Amount: $4,595 per month
CSU Classification Salary Range: $4,595 - 6,694 per month
Salary is commensurate with the background and experience of the individual selected.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year.
A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package.
This position is required to work in person on campus.
California State University San Marcos
A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve.
California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues.
Cutting-edge research meets hands-on application at our campus and in the real world.
Application Process
This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 7, 2025.
Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************.
Supplemental Information
Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at ***********************************************
Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California.
California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas).
Advertised: Nov 20 2025 Pacific Standard Time
Applications close:
Easy ApplyTechnical Support Specialist
Technical support specialist job in San Diego, CA
Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at San Diego, CA. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent on contract award.
How Role will make an impact (Duties and Responsibilities):
Technical Proficiency:
* Computer networking concepts, protocols, and security methodologies
* System performance and availability monitoring
* Network access, identity, and access management (e.g., Public Key Infrastructure)
* Remote access technologies
* Systems administration concepts
* Common network tools (e.g., ping, traceroute, nslookup)
* Electronic device functionality (computers, network components, peripherals)
* Operating System command line execution (e.g., ipconfig, netstat)
* Cloud computing service and deployment models (SaaS, IaaS, PaaS)
* Network protocols (TCP/IP, DHCP, DNS)
Security Awareness:
* Cybersecurity principles, threats, and vulnerabilities
* National and international cybersecurity laws, regulations, and ethics
* Organizational IT user security policies (e.g., account management, access control)
* Data security standards (PII, PCI, PHI)
* Information classification, compromise procedures, and incident management processes
Support and Service Delivery:
* Risk management processes (assessment and mitigation)
* Incident data analysis and trend identification
* Service desk best practices
* Customer service and communication skills
* Technical training development and delivery
* Incident tracking and solution database management
* Trouble ticketing system utilization (incident, problem, event documentation)
* Standard Operating Procedure (SOP) development and maintenance
Requirements
What you'll need to have to join our award-winning team (Minimum LCAT Requirements):
* Clearance: Must possess and maintain an active Secret Clearance
* Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help
* Desk support.
* IAT II Certification
Information Technology
Technical support specialist job in San Diego, CA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyTechnology Support SR Specialist - Test Analyst II
Technical support specialist job in Irvine, CA
Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Sr Specialist in JPMorgan Healthcare Payments, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery. You are responsible for analyzing project and business requirements, defining test approach and executing end-to-end test cases.
**Job responsibilities**
+ Design, develop, execute, and maintain test plans and test cases for frontend and backend solutions
+ Participate in complete software development life cycle including analysis, design, test execution, test automation, and operational rollout
+ Provide first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures
+ Assist in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction
+ Contribute to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise
+ Use problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues
**Required qualifications, capabilities, and skills**
+ Formal training or certification on software engineering and testing concepts
+ 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks
+ Experience with live chat, incident/service request management, and runbooks for system issue resolution
+ Baseline knowledge of operational management and excellence
+ Proven ability to balance tasks while documenting outcomes
**Preferred qualifications, capabilities, and skills**
+ Experience with Selenium WebDriver, JavaScript, HTML, Rest API, SQL and related testing tools
+ Practical knowledge of programming in C#
+ Exposure to AWS cloud technologies
+ Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems
+ Ability to document issues, procedures, and root cause analysis
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Irvine,CA $36.00 - $55.00 / hour
Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Technical support specialist job in San Diego, CA
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Information Technology
Technical support specialist job in San Diego, CA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyIT and Facility Technician
Technical support specialist job in San Diego, CA
Job Description
IT and Facility Technician Department: IT Reports To: President Employment Type: Full-Time, Non-Exempt
In your role as IT and Facility Technician, you will support the daily operations that keep our campus functional, professional, and aligned with our standards. This includes assisting with minor facility maintenance, event support, and diagnosing and resolving common IT issues. Your ability to provide hands-on help with a positive, service-oriented attitude is essential to our collaborative environment.
Responsibilities
Providing support over the phone or in-person to users experiencing difficulties.
Monitor building entrances for the removal of litter, debris, and trash. Entrances should be neat and orderly at all times.
Assist in troubleshooting technical problems.
Assist with event preparation as needed. Setting up and adjusting A/V equipment and monitors etc.
Assist with Installing and configuring computer hardware and software.
Assist in AD/AAD Account management.
Assist in network (wired and wireless) troubleshooting and team communication.
Complete assigned work orders, including but not limited to diagnosing computer issues, setting up workstations, and maintaining computers, replenishing supplies on an as-needed basis.
Perform minor and preventative maintenance such as replacing burned out light bulbs & fluorescent tubes, minor plumbing repairs.
Maintain clean storage and shop areas.
Demonstrate a working knowledge of Personal Protection Equipment (PPE).
Assist with Annual Studio clean-out.
Perform other duties assigned.
Qualifications
High school diploma or equivalent required.
Must be knowledgeable and skilled in the safe use and maintenance of the following tools:
Hand Tools: Various wrenches, hammer, grips, saws, snips, etc. Moving Aids: Dollies, hand trucks, etc.
Power Tools: Blowers, power washers, drills, etc.
Experience with operating equipment such as floor buffers, floor washers, and vacuums.
Ability to address minor computer issues such as login issues and password resets.
Ability to understand and carry out instructions furnished in written, oral, or diagram form.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Demonstrate excellent customer service skills. Maintain a positive and constructive rapport with the students, staff and faculty.
Moderate level of familiarity with Microsoft product line management, incl. M365 and AD/Exchange.
Working Conditions
This role is based on campus in a traditional office and facilities environment. You may be required to stand, walk, lift, or carry equipment, and use various tools throughout your shift. Occasional local travel and evening or weekend work may be needed, based on campus events or support needs.
Equal Opportunity Statement
NewSchool of Architecture & Design is an equal opportunity, at-will employer. We are committed to creating a diverse and inclusive environment and welcome qualified applicants regardless of race, gender, age, national origin, disability, or other protected characteristics.
Help Desk IT Technician II
Technical support specialist job in San Diego, CA
The Help Desk IT Technician II is responsible for providing remote and on-site technical support to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desks objective is to quickly identify a customers issue and resolve basic desktop issues with that user.
Specific Job Duties Include:
Answer incoming Help Desk calls and emails
Create tickets and collect basic client information such as:
Company information
User
Issue
Whos effected
Perform basic Help Desk troubleshooting
Password resets
Add/Remove O365 licenses
Fix broken mapped network drives
Add/remove PC user (Local/Domain)
Install updates
Add printers (Local and Networked)
Install client-side software
Troubleshoot client-side network connections
Setup email on mobile devices
Act as HelpDesk Tier 1 escalation
Perform Intermediate HD Troubleshooting (Expected resolution time of 30min or less)
Restore files
Review application issues
Identify and address network outages
Troubleshoot group policies
Troubleshooting site-to-site and point-to-site VPN issues
Address network connectivity issues
Review server space issues
Requirements:
1-3 years of experience in Help Desk or IT support position
High School diploma or GED equivalent
Strong networking knowledge
Ability to problem solve and troubleshoot
Familiar with Windows Server
Excellent verbal and written communication skills
Detail-oriented and organized
Ability to multitask and excellent time management skills
Work as a proactive team member in an office setting
Fast-paced learner with 1-2 week training period
Working knowledge of Microsoft O365 email and office
Working knowledge of Microsoft Windows
Short-Term Cybersecurity Technician - Information Technology Division
Technical support specialist job in Costa Mesa, CA
The Orange County Department of Education (OCDE) serves some of Orange County's most vulnerable student populations and provides support and mandated fiscal oversight to 28 school districts serving more than 600 schools and approximately 475,000 students. In addition to providing direct instruction to students through its own alternative and special education programs, OCDE administers an array of programs and services that are critical to the operations of local school districts and community colleges, facilitating professional development, legal guidance, payroll, career and technical education support, high-speed internet access, Local Control and Accountability Plan assistance and approval, resources for families, and student enrichment. OCDE's vision is that "Orange County students will lead the nation in college and career readiness and success." Department staff are working to achieve this goal in collaboration with educators at all levels of student development, from early childhood through higher education, and in partnership with families, businesses and community organizations.
See attachment on original job posting
For consideration, please email your updated resume to Kevin Riley at **************
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying: • 2 years of IT support or networking experience. • Exposure to cybersecurity tools and practices. • Strong attention to detail and problem solving skills. • Ability to follow security protocols and document processes. • Good communication skills for working with technical and non-technical staff. Qualified Candidates Should have knowledge of: • Windows and Linux Operating Systems. • Networking fundamentals (TCP/IP, DNS, DHCP, VLANs). • Cybersecurity principles and frameworks (CIS Controls). • Cybersecurity threat types (malware, phishing, ransomware). • Antivirus and endpoint protection. • Basic incident response troubleshooting and log analysis.
For consideration, please email your updated resume to Kevin Riley at **************
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying: • 2 years of IT support or networking experience. • Exposure to cybersecurity tools and practices. • Strong attention to detail and problem solving skills. • Ability to follow security protocols and document processes. • Good communication skills for working with technical and non-technical staff. Qualified Candidates Should have knowledge of: • Windows and Linux Operating Systems. • Networking fundamentals (TCP/IP, DNS, DHCP, VLANs). • Cybersecurity principles and frameworks (CIS Controls). • Cybersecurity threat types (malware, phishing, ransomware). • Antivirus and endpoint protection. • Basic incident response troubleshooting and log analysis.
Comments and Other Information
Before receiving authorization to work in this position, the individual selected will be required to provide a current negative TB authorization, within the last 60 days, and submit fingerprints for the purpose of conducting a confidential background investigation and record check. The tests are arranged and paid for by OCDE. The Immigration Reform and Control Act of 1986 requires employers to verify the employability of all new employees. Before the Department will finalize an offer of employment, the candidate selected will be required to show original documents which establish both the individual's identity and employment authorization. The candidate must also sign a statement under penalty of perjury regarding his/her employability. This position does not offer medical or dental benefits We reserve the right to reopen, readvertise, or delay filling this position. AA/EOE/ADA
Easy Apply2026 Internship ITS (Information Technology Solutions)
Technical support specialist job in San Diego, CA
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Internship Program - ITS (Information Technology Solutions)
This position is part of our Information Technology Solutions (ITS) Internship Program. The ITS Internship Program provides the foundation for the future success of Solar Turbines technology professionals and the future success of the organization. The purpose of the program is to start the development and training of the next generation of well-rounded and highly competent technology professionals through fun and challenging achievable projects.
Program Goals:
Begin building technical foundation
Provide challenging assignments
Develop enterprise perspective
Begin network building
Transition to job offers after schooling is complete
Build pride and engagement
Program assignments vary for each individual and are decided upon between management and the employee based on the needs of the business. Work assignments can range from assisting in quality assurance, software development, customer support, project management, system administration.
Each program consists of yearly rotations in departments such as:
Engineering, Sales, Service & HR IT
Enterprise Applications
Client Support Services
Cybersecurity
Solar Analytics
Infrastructure Services
Manufacturing IT
Interfacing with critical support and business roles to develop an understanding of our technology life cycle and how IT supports the business.
Once the internship is nearing the end, management will celebrate the accomplishments of the internship team members and provide feedback on their time as interns.
Minimum qualifications:
Currently enrolled in a Bachelor's or Master's program at an accredited school
Current overall GPA of at least 2.8 on a 4.0 scale.
0-3 years of related experience.
Previous internship and/or relevant project experience in a technology related field.
Must be able and willing to relocate to San Diego, CA for the duration of the internship
Preferred Qualifications:
Ability to work in a fast-paced cross-functional team environment.
High energy level and sense of urgency.
Strong verbal and written communication skills.
Good business / technical judgment.
Ability to handle multiple priorities for a variety of tasks.
Compensation:
The hourly compensation for this role is $22.50-$39.00. Actual compensation will be determined by graduation year and degree type.
#2026ETPosting
This position requires working onsite five days a week.Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at ****************************
Posting Dates:
September 1, 2025 - December 31, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
Auto-ApplyNetwork Project Support Technician
Technical support specialist job in San Diego, CA
1. Asset Preparation & Deployment: 1.1. Prepare network hardware (routers, switches, firewalls, access points) for deployment. 1.2. Tag devices with RFID labels or asset tags per configuration and labeling guidelines. 1.3. Ensure all devices are deployment-ready per client specifications. 1.4. Deploy network hardware at client sites, ensuring proper installation and connectivity. 2. Inventory Management & Tracking: 2.1. Track incoming and outgoing network assets using the client's Configuration Management Database (CMDB). 2.2. Maintain accurate and up-to-date logs using asset management software. 2.3. Conduct regular inventory audits to ensure accuracy and proper storage. 3. Receiving & Shipment Coordination: 3.1. Receive and inspect network hardware shipments for damage or discrepancies. 3.2. Log and label incoming devices and update relevant databases. 3.3. Coordinate outbound shipments, ensuring proper packaging and documentation. 4. Deployment & Installation Support: 4.1. Provide on-site or remote support to network technicians during hardware installation. 4.2. Ensure devices are configured and deployed according to client standards. 4.3. Assist in troubleshooting hardware-related issues during deployment or retrieval. 4.4. Support network project implementation, including setup and configuration tasks as directed by the Network Engineering team. 5. Warehouse Organization & Maintenance: 5.1. Organize and store network hardware in designated warehouse areas. 5.2. Perform routine maintenance, including cleaning and ensuring a safe work environment. 5.3. Assist in loading and unloading shipments of network hardware. 6. Documentation & Reporting: 6.1. Document all hardware movements, inventory updates, deployments, and project related activities. 6.2. Submit daily reports to the Warehouse Coordinator and Network Operations team. .3. Ensure compliance with client policies for asset management and documentation. 7. Cross-Team Collaboration: 7.1. Collaborate with Network Engineering and IT teams to meet hardware needs and support project timelines. 7.2. Provide feedback to optimize warehouse, asset management, and deployment processes.
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