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Road Construction Equipment Products Application Specialist Sign-On Bonus and Relocation Offered
Brandeis MacHinery & Supply Company
Technical support specialist job in Indianapolis, IN
Can be located in the Indianapolis or Fort Wayne Area
RPAS Objective:
The objective of this RPAS position is to grow current relationships and develop new target road industry accounts. This role will also show the customer the commitment and expertise Brandeis brings to their business. The focus of this position shall be on all paving and milling contractors in Brandeis's Indiana territory and developing a thorough understanding of their applications and how the products supplied by our vendors for these applications can be best utilized.
Overview:
The RPAS will be expected to achieve a level of expertise enabling him to perform startup, demonstration, and diagnose operational application issues. The RPAS is expected to become a liaison with the customer and Brandeis personnel in an effort to be proactive in expediting solutions for customers. The RPAS will work closely with the sales reps to coordinate demos, startups and product application training with customers in their territories. The focus of the RPAS will be to build relationships with job foremen, crew superintendents, and other operations personnel of the targeted accounts in order to be a resource for these individuals and provide assistance needed to help promote and support our products. The RPAS is expected to be the primary point of contact with our road development products vendors to obtain relevant information from these suppliers to facilitate the functions described herein. He should be perceived by these suppliers to be our “Application expert” on all issues related to road development products.
RPAS Duties & Responsibilities:
1. Perform Machine Deliveries/ Walk-arounds and Operator Training.
Perform new machine deliveries.
Perform machine walk-around and familiarization with owner / operator.
Perform machine start up, systems integrity / operations training for product demonstrations and Customer purchased machines.
Perform warranty due diligence, explanation and documentation.
Perform manufacture post-delivery machine inspections.
2. Develop & Maintain excellent customer relationships, i.e.: External, Internal.
Develop and maintain relationships with the proper customer personnel.
Coordinate communications between Brandeis, Customer Technicians, Superintendents and Manufacturers on potential problems or issues, and provide guidance on and, if applicable, estimates/quotes for appropriate corrective measures.
Take ownership of road development Customer issues and follow-up through closure of issues.
Insure that targeted road development Customers within Brandeis territories are familiar with available Brandeis product and service offerings.
3. Perform Machine inspections at regular intervals.
Visit road development customer jobsites to observe, inspect machines and report to sales and service how machines are performing.
Be familiar with road development Customer machines & applications.
Train customers continuously on proper operation and general maintenance.
4. Assist in creating and maintaining CRMseries customer and machine computer data based information
Machine files are to reflect make, model, serial number, service meter reading, etc.
Customer files are to reflect address, contact names, phones, etc.
Call files are to reflect date, contact name, subject discussed, opportunities, etc.
5. Market Brandeis Product Programs, Sales, Service & Parts.
The RPAS will be a resource to the sales functions for the road development products to assist Brandeis Sales Department by making recommendations as to the products and specifications that would best fit the customer's work environment, personnel, and applications.
Work in conjunction with machine sales to offer special product support or warranty programs.
Work with Sales Reps and PSR's to develop Road products programs and solutions that show customers value.
Position Requirements:
Relative 2 yr. College Degree or Technical/Diesel College Graduate or relative Military Training Program minimum. 4 yr. College Degree preferred.
Mid- Level Computer experience (MS Office, Outlook, etc.)
2+ Yrs. College & 5+ yrs. utility/construction/mining, road development equipment industry experience or 10+ yrs. utility/construction/mining, road development equipment industry experience.
Prior industry repair/maintenance shop management experience preferred.
Positive personality, team player, problem solver, self-starter, outstanding integrity, superior communicator.
Able to travel overnight on a regular basis for product training, or company related business.
Be available to work at night on occasion for new machine delivery start up or Customer application / machine diagnosis.
Must pass background check, employment physical and drug screen.
$57k-89k yearly est. 2d ago
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Information Technology Professional (IT Support) (Indianapolis)
Us Navy 4.0
Technical support specialist job in Indianapolis, IN
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.
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Enlisted None
What to Expect
Information Systems Technician
More Information
Responsibilities
Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:
INFORMATION SYSTEMS TECHNICIAN (IT)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Ensuring the proper security and handling of communications materials, systems and equipment
Performing diagnostics and data recovery operations and maintaining logs
INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Performing diagnostics and data recovery operations, and maintain logs
Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
Operating and maintaining testing and auxiliary equipment
Ensuring the proper security and handling of communications materials, systems and equipment
Work Environment
As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:
Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.
After A School, Information Systems Technician Submarines (ITS) will also attend submarine training:
Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS).
After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.
Advanced Training
Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician.
Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.
IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.
ITS applicants must be willing to serve aboard submarines.
General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .
Part-Time Opportunities
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Techniciansin the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Systems Techniciansin the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.
For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.
For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
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See how a career as an Information Systems Technician compares to other Navy jobs.
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$55k-77k yearly est. 2d ago
DAI Functional/Technical Expert
CSCI Consulting 3.7
Technical support specialist job in Indianapolis, IN
CSCI is seeking an experienced Defense Agencies Initiative (DAI) Expert to support our DoW and Defense Agency clients. This role requires deep hands-on expertise operating, the DAI ERP solution, with strong functional knowledge of federal financials, workflows, and reporting. The ideal candidate will have experience supporting DAI implementations or sustainment efforts across Defense agencies, with the ability to troubleshoot issues, evaluate capabilities, and guide stakeholders through system functionality and best practices.
Responsibilities
Serve as the subject matter expert (SME) for DAI, functionality, workflows, and financial modules (Order to Cash (O2C), Cost Accounting (CA), Procure to Pay (P2P), Budget to Report (B2R)
Assist to define DAI setups, user roles, and business processes to meet mission and compliance needs
Support financial managers and end users in navigating DAI, submitting transactions, troubleshooting errors, and understanding system behaviors
Analyze financial data extracted from DAI to support budget formulation, execution, reconciliation, and financial reporting
Document system changes, configuration updates, standard operating procedures (SOPs), and functional requirements
Provide training, job aids, and guidance to government users, ensuring accurate and compliant use of DAI functionality
Collaborate with cross-functional teams, including system owners, financial staff, auditors, and integration partners, to maintain alignment and resolve issues
Support audit readiness efforts by validating financial system outputs, ensuring appropriate controls, and assisting with documentation and evidence requests
Recommend enhancements to financial workflows, reporting capabilities, and system usage to improve operational effectiveness
Minimum Requirements
Bachelor's degree in Finance, Accounting, Information Systems, Business, or a related field
5+ years of hands-on experience configuring or operating DAI within a Defense Agency environment
Deep understanding of DAI functional modules and their integration with federal financial workflows
Strong grasp of federal appropriations, budget execution, Treasury reporting, and Defense financial management processes
Ability to analyze financial data from DAI and translate system outputs into actionable insights
Experience troubleshooting DAI errors, workflow failures, transaction issues, and data discrepancies
Proficiency with data tools such as Excel, SQL, Power BI, or similar platforms
Strong written and verbal communication skills, with the ability to brief senior stakeholders
Excellent organizational and problem-solving skills
U.S. Citizenship required; ability to obtain a security clearance
Creativity and adaptability in problem-solving
Ability to work with clients to understand their needs
Professional presence
Preferred Skills
Understanding of DoD financial structures, appropriations, and audit requirements and how they map into DAI
Experience supporting Air Force, DFAS, DLA, DHRA, or other Defense components using DAI
Familiarity with Oracle EBS/Oracle ERP, DEAMS, or related financial systems
Experience with workflow optimization, process mapping, or financial system modernization efforts
Demonstrated ability to work independently and within a high-performing, multi-disciplinary team
Strong customer-service orientation and confidence engaging with government clients
Ability to work in a team environment, as well as independently
Strong customer and vendor relationship skills
Demonstrated ability to comply with data standards and policies
Motivation to learn new technologies and methodologies that demonstrate value
Past experience working with a federal agency / state or local government agency
Department of War experience is a plus!
About CSCI
CSCI is an award-winning information technology and financial management consulting firm founded on one simple philosophy: "Do what is right, always." We apply this philosophy across all elements of our growing business, from delivering world-class services for customers to providing an environment where associates thrive both personally and professionally. At CSCI, work and fun aren't diametrically opposed!
At CSCI, our goal is to hire people with proven track records and retain them with an energizing, diverse company culture. We value each associate's natural drive to excel, and we provide them with the freedom to do things their way. CSCI seeks the best and brightest in the industry-those who are ready to move their lives and career forward. Join us today and get excited about Mondays again!
Benefits of Working at CSCI
Competitive salaries
Generous Paid Time Off (PTO) package
Paid holidays aligned to the Federal calendar
Full health benefits including medical, dental, vision, and life insurance
401(k) retirement plan
Team building events
Professional development support
Legal
CSCI complies with all applicable Federal, state, and local employment regulations. Please reach out to with any questions.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. CSCI provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require an accommodation, please contact CSCI Human Resources for further assistance. For questions regarding the qualifications listed above, please contact the CSCI Recruiting Team.
E-Verify
CSCI participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information, please visit*********************
California Consumer Privacy Act (CCPA) Notice
As part of the application and recruitment process, CSCI Consulting, Inc. may collect personal information as described under the California Consumer Privacy Act (CCPA).
This information is collected solely for employment-related purposes, including evaluating your qualifications, processing your application, and complying with legal obligations.
By applying to this position, you acknowledge that you have read and understand the following notice regarding the collection of your personal information as a job applicant:
Categories of Information Collected: Personal identifiers, employment history, educational information, and any other information provided in your application or as part of the interview process.
Purposes for Collecting Information: To review your application, assess your qualifications, and manage the hiring process.
Retention and Security: Information collected will be retained indefinitely and will be securely stored and handled in accordance with CCPA guidelines and CSCI Consulting, Inc. policies.
Rights of Applicants: Under CCPA, California residents have the right to request information about the personal data we collect, delete it, and request restrictions on certain uses. However, some information may be retained as required by law.
For further information, or to exercise your rights under the CCPA, please contact CSCI's HR team.
Disclaimer
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
$75k-99k yearly est. 3d ago
Device Support Specialist (Indianapolis)
Novocure Inc. 4.6
Technical support specialist job in Indianapolis, IN
The Device SupportSpecialist (DSS) plays an essential role insupporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routines in order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs.
The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device SupportSpecialist.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Support and honor our "Patient Forward" mission by ensuring patients are at the center of every interaction; providing compassionate, high-quality care and service
Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include:
Educate patients on TTFields therapy and initiating treatment
Provide ongoing enhanced training sessions for patients and caregivers
Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed
Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed
To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits
Demonstrate empathy and understanding when interacting with patients and their caregivers
Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care
Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays)
Manage responsibilities and workload independently within your designated regional territory
Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support
Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes
Manage administrative tasks in a timely and efficient manner, including but not limited to:
Documentation in customer relationship management (CRM) system
Expense reporting
Equipment inventory management
Ongoing trainings, assessments, and other regulatory tasks
Regular travel by vehicle and air to support patient care and service needs
Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle
Adapt to frequently changing business needs and schedules to ensure seamless patient support
QUALIFICATIONS/KNOWLEDGE:
Minimum Requirement:
Associate's degree with 2 to 3 years' relevant professional experience
OR
Bachelor's degree with 1 to 2 years' relevant professional experience
Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred
Experience working in a for-profit environment preferred
Strong emotional intelligence and situational awareness
Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit)
Must possess a valid driver's license
Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management
Commercial air travel required, with potential travel outside of the assigned territory
Primary residence must be within assigned territory
Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment
Assigned territory subject to change based upon business need
Attendance at company meetings, both within and outside of the assigned territory, is required
OTHER:
Ability to lift up to 50 pounds
Ability to drive long distances
ABOUT NOVOCURE:
Our vision
Patient-forward: aspiring to make a difference in cancer.
Our patient-forward mission
Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.
Our patient-forward values
- innovation
- focus
- drive
- courage
- trust
- empathy
Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email
$27k-34k yearly est. 6d ago
IT Support Specialist - Indianapolis Health
Milliman 4.6
Technical support specialist job in Indianapolis, IN
Milliman's Indianapolis Health practice is seeking an IT SupportSpecialist to join our growing IT Support Team. This role ensures that all of our technology is in seamless working order for current and incoming staff, approximately 250+ people and growing. Our end-user systems include: hardware, network storage, software, networking and telecommunications. In addition to your technical knowledge, this individual should have customer-oriented communication skills to effectively manage a wide variety of tickets and resolve critical issues with the utmost urgency. There is no typical day for this role, however, common tasks include: setting up workstation equipment, running diagnostics in a remote session, and answering an ambiguous helpdesk ticket. Each day you will use your expertise to provide solutions in response to a wide variety of requests. This is a great opportunity for someone who wants to use their tech support experience, customer service skills, and is ready to develop additional skills in a consulting and professional services environment.
Responsibilities
In this role, you will:
Respond swiftly to incoming tickets and ad hoc requests for help from local and remote users
Resolving technical issues in a timely manner and research incidents with the utmost attention to detail
Prioritize tickets based on urgency and/or priority with the information given
Solve a wide variety of technical problems at any given time
Follow internal approval procedures
Complete auditing tasks
Physically install and configure new hardware, software, and systems
Complete hardware refresh workflows
Provide A/V support for in-office meetings and interviews
Provide instructions to end users, verbally and in writing
Create, update, review and maintain documentation
Teach technical concepts and processes when needed
Provide orientation and guidance to users on how to operate new software and computer equipment
Qualifications
Experience with Microsoft Active Directory and GPO's
Familiarity with TCP/IP networking
Equally comfortable taking initiative and self-direction to handle challenging tasks independently, and valuing collaboration as part of a team
Professional demeanor in oral and written communication
Positive, solution-oriented mindset with a proactive approach to problem-solving
Able to prioritize multiple concurrent requests
Exceptional attention to detail
Completes thorough research and exhausts all possible resources when investigating an issue
Willingness to learn and expand personal knowledge base as technology needs evolve
Receptive to constructive feedback
Required:
Associate's degree in Information Technology or related field
4+ years of experience supporting and troubleshooting Windows 10/11 and Microsoft software solution technologies, in addition to, hardware (i.e. desktop, laptop, printer, conferencing equipment, mobile devices)
5+ years of customer service experience, preferably in a related industry or office environment
3+ years experience supporting server environments
Ability to physically install and relocate equipment, including but not limited to unboxing, moving with a cart or dolly, plugging in to network and power in small or hard to reach spaces; must be able to lift 40 pounds, climb stairs, balance, stoop, kneel, crouch, or crawl with or without the use of reasonable accommodations
Preferred:
Bachelor's degree in Information Technology or related field
Experience supporting Windows, Mac, and/or Linux operating systems in enterprise environments
Certifications in A+, Network+, MCP, or equivalent professional certification; CompTIA certifications strongly preferred
Experience with a help desk ticketing system
Experience with virtualization technologies (VMware), storage area networks (SAN), and server administration across physical and virtual platforms
Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future.
The Team
The Information Technology team is dedicated to providing comprehensive support to over 250+ professionals based in our Indianapolis office. This technologist team collaborates closely with the Indianapolis office and others across multiple practices globally at Milliman. This collaboration ensures the delivery of innovative IT solutions tailored to meet our diverse needs.
Location
This position is based out of the Milliman office in Indianapolis, IN. Candidates hired into this role must be willing to work onsite full-time.
Compensation
The overall salary range for this role is $65,200 - $104,200. A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc. In addition, we offer a performance-based bonus-plan, profit sharing, and generous benefits. This is a full-time, non-exempt position. Employees in this role are eligible for overtime pay for hours worked beyond 40 in a workweek.
Benefits
We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include:
Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners
Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges
401(k) Plan - Includes a company matching program and profit-sharing contributions
Discretionary Bonus Program - Recognizing employee contributions
Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses
Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.
Holidays - A minimum of 10 observed holidays per year
Family Building Benefits including Adoption and fertility assistance
Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria
Life Insurance & AD&D - 100% of premiums covered by Milliman
Short-Term and Long-Term Disability - Fully paid by Milliman
Who We Are
Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.
Milliman invests in skills training and career development, and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG's) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site ***************************************** to learn more about Milliman's commitments to our people, diversity and inclusion, social impact and sustainability.
Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.
Equal Opportunity
All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
#LI-KM1
#LI-ONSITE
$65.2k-104.2k yearly 60d+ ago
IT Support Specialist
Onboard 4.5
Technical support specialist job in Indianapolis, IN
Function: IT & Security Reports to: Manager, IT The IT SupportSpecialist is responsible for providing technicalsupport to our internal team members, managing hardware inventory and maintaining servers. This role assists with IT support initiatives, and plays role in maintaining our IT environment. In this role you will serve as the face of IT insupporting our global team with their hardware and software related needs.
This role will be asked to work a hybrid schedule out of our downtown Indianapolis office.
Key Responsibilities:
* Provide first-level technicalsupport to internal users, resolving hardware and software issues.
* Respond to IT service requests and troubleshoot problems through to resolution or escalate as needed.
* Install and configure computer systems, software, and peripheral devices.
* Assist in the setup of new users' accounts and equipment.
* Maintain and update IT documentation, including manuals, procedures, and configurations.
* Create knowledge base articles to assist users in resolving common issues.
* Assist in maintaining the company's network infrastructure, including switches, routers, and wireless access points.
* Troubleshoot network connectivity issues.
Skills and Experience Needed:
* Bachelor's degree in Information Technology, Computer Science, or related field preferred.
* 1-3 years of experience in IT support, preferably in a SaaS environment.
* Basic technical knowledge of IT systems, network administration, and cybersecurity..
* Familiarity with Microsoft Windows, mac OS, and/or Linux operating systems.
* Basic understanding of networking concepts.
* Strong problem-solving and communication skills.
* Relevant certifications (e.g., CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft Certified IT Professional - MCITP) are a plus.
Competencies
* Accountability
* Creating an Inclusive Environment
* Initiating Action
* Adaptability
* Customer Focus
* Managing Conflict
* Building Partnerships
* Dealing with Ambiguity
* Decision Making
* Business Acumen
* Driving for Results
* Technical/Professional Knowledge/Skills
About the company:
Boards set the standard for what organizations can achieve. At OnBoard, our board management software helps boards function at a higher level so every organization can make a bigger difference in the world.
Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 5,000 organizations and their 12,000 boards and committees in 60 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider.
OnBoard has grown from a class project at Purdue University in West Lafayette, Indianain 2003 into the world's leading board management software platform today. Backed by JMI Equity and the acquisitions of eScribe and Govenda, OnBoard is positioned to become the industry leader in Board Management and Meeting Solutions for private and public sector entities.
Benefits and Perks:
* Company provided equipment (laptop, software, etc.)
* Employment with a growing, casual, fun, philanthropic minded company
* Employer paid extended health benefits, including health spending account (CAN based employees)
* US Based Employees
* Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings.
* An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan.
* Medical Flexible Spending Accounts available.
* Dependent Care Flexible Spending Accounts available.
* Basic life insurance in the amount of $50,000 or 1 X's your salary (whichever is higher).
* Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you.
* 401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. We offer a generous company match that starts on the first of the month following 60 days of employment. The company match is dollar for dollar on the first 3% of your pay that you contribute and $0.50 on the dollar on the next 2%, for a total match of 4%.
* Paid Time Off (PTO)/Holiday
Diversity Statement - Culture of Togetherness:
At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe.
OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. Passageways does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please email *************************.
$30k-42k yearly est. 23d ago
IT Support Specialist - CAD Systems (Civil Engineering) - IT Solutions - Indianapolis, IN
American Structurepoint Engineering Traffic Project Manager In Indianapolis, Indiana 4.6
Technical support specialist job in Indianapolis, IN
Join American Structurepoint and become part of a team that goes the extra mile for our clients and communities. We live by our values - respect, staff development, results and family. Our team is encouraged to explore new ideas and turn our clients' dreams into reality. With exceptional benefits, training, and mentorship, we pave the way for a rewarding career. Ready for more than just a job? Explore opportunities with us and help improve the quality of life in the communities we serve.
Group: Information Technology
Position: IT SupportSpecialist (CAD Systems)
Location: Indianapolis, IN
As an IT SupportSpecialist at American Structurepoint, you will be part of a team that supports the company's technology needs. Our team thrives on creating the best experience for our team members and constantly implementing bleeding edge solutions to give our company a competitive advantage.
Job Summary
We are seeking a technically skilled and detail-oriented IT SupportSpecialist with a focus on Autodesk and Bentley CAD system deployment, administration, and support for our civil engineering teams. In this role, you will be responsible for deploying, maintaining, and troubleshooting complex CAD environments used for infrastructure design projects. You will serve as the technical liaison between internal teams and software vendors (Autodesk and Bentley) to resolve issues, implement updates, and optimize performance across our engineering technology stack.
Note: This position is a technical IT support role - no CAD design or drafting responsibilities are required.
Responsibilities
Software Deployment & Configuration
• Collaborate with the internal software deployment team for Autodesk and Bentley products (Civil 3D, Revit, AutoCAD, MicroStation, OpenRoads Designer, etc.) using tools such as Autodesk Access, Bentley CONNECTION Client, SCCM, or Intune.
• Configure and maintain CAD standards, templates, seed files, workspaces, and configuration files to ensure consistency across project teams.
• Evaluate and test updates, patches, and service packs before implementation in production environments.
• Manage version control and compatibility between Autodesk and Bentley software platforms.
Vendor Collaboration & Issue Resolution
• Act as the primary technical contact with Autodesk and Bentley support teams.
• Log, track, and escalate issues to vendors as needed; follow through to resolution and document fixes.
• Participate in beta programs, vendor training, and technical briefings to stay informed on product updates and best practices.
• Provide feedback to vendors on product performance and opportunities for workflow improvements.
TechnicalSupport
• Provide Tier 2/3 support for CAD-related issues within the civil engineering environment.
• Troubleshoot problems related to application performance, licensing, data access, and file interoperability.
• Collaborate with IT infrastructure, network, and project delivery teams to ensure optimal CAD performance across workstations, servers and virtual environments.
• Maintain detailed documentation of troubleshooting procedures, configurations, and deployment methods.
License & Asset Management
• Administer and optimize Autodesk and Bentley licensing systems (Autodesk Account, Bentley Licensing Portal).
• Track license usage, manage allocations, and ensure compliance with vendor agreements.
• Coordinate renewals, upgrades, and new license acquisitions with procurement and IT management.
Infrastructure & Standards Support
• Support the setup and maintenance of CAD-related data environments such as ProjectWise, Autodesk Docs, or BIM 360.
• Collaborate with the CAD management team to uphold company standards and workflows.
• Identify opportunities to automate tasks, streamline deployments, and improve user experience.
Qualifications
Required:
• 1 to 3 years of experience in IT support, CAD administration, or systems deployment in a civil engineering, architecture, or construction environment.
• Strong experience deploying and supporting Autodesk and Bentley products (Civil 3D, Revit, AutoCAD, MicroStation, OpenRoads Designer).
• Proven ability to work with software vendors to diagnose and resolve application or licensing issues.
• Knowledge of CAD operating in virtual environments.
• Knowledge of Windows operating systems, networking fundamentals, and system performance optimization.
• Excellent problem-solving, communication, and documentation skills.
Preferred:
• Experience with ProjectWise, Autodesk Docs, BIM 360, or similar project collaboration platforms.
• Familiarity with PowerShell, Python, or batch scripting for deployment automation.
• Understanding of civil engineering data workflows and file management practices.
• Certifications such as Autodesk Certified Professional, Bentley Accredited Administrator, or CompTIA A+/Network+.
Why Join Us:
• Support innovative civil infrastructure projects with cutting-edge CAD technologies.
• Collaborate with talented engineers, designers, and IT professionals in a forward-thinking environment.
• Gain exposure to both Autodesk and Bentley ecosystems with opportunities for ongoing professional training.
• Competitive salary, benefits, and opportunities for career advancement within a growing engineering organization.
$36k-69k yearly est. Auto-Apply 9d ago
IT Helpdesk Specialist
Marian University (In 4.1
Technical support specialist job in Indianapolis, IN
As part of a diverse community of faculty and staff who represent many faith systems and worldviews, Marian University seeks applicants for an IT Help Desk Specialist. The IT Help Desk Specialist/AV will promote Marian University's Catholic Franciscan mission and identity by providing technical assistance and support related to computer systems, hardware, or software. The Help Desk Specialist will respond to client requests, isolate problems, and determine and implement solutions. Additionally, this individual will manage software support applications as well as various helpdesk ticket tasks and customer support.
Essential Duties and Responsibilities:
* Actively engage the Catholic Franciscan mission and identity of Marian University by modeling the Franciscan Sponsorship Values and honoring the legacy of the founding congregation through transformative education, unity in diversity, leadership through service, integrating faith and life, and institutional policies.
* Provide technical assistance and support for incoming requests and issues related to computer systems, software, and hardware.
* Respond to customer service requests either in person or over the phone.
* Train end users and other IT employees.
* Maintain daily performance of computer systems.
* Ability to troubleshoot problems in order to provide solutions.
* Install, modify, and repair computer hardware and software.
* Run diagnostic programs to resolve problems.
* Help Tier 3 to resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
* Build and deploy computers for users and new employees.
* Ability and flexibility required as part of the "on-call" team and schedule.
* Other Duties as assigned.
Required Qualifications:
* Knowledge of and commitment to the mission of Marian University
* Strong knowledge of Microsoft based operating systems with emphasis on Windows 10 and all Office versions.
* Experience with Active Directory.
* Excellent communication skills and telephone etiquette.
* Strong organizational skills.
* Detailed oriented with the ability to multitask.
* Previous experience in an IT Service Desk role.
* Incident management experience - managing incidents including business expectations and communication maintaining SLA compliance.
* Ability to work closely with others in a team environment yet also highly motivated with an ability to work independently.
* After hours support as requested.
For Consideration All Applications Require:
* Cover Letter
* Current resume or CV
* Contact information of three professional references. The reference contact information must be entered after the application is submitted in the "My Presence" section of the applicant profile.
* Responses to the supplementary mission & identity questions.
Please Review Marian University's Mission & Identity Statement before responding to the supplementary questions on your application:
****************************
Marian University is an Equal Opportunity Employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply.
$57k-70k yearly est. 60d+ ago
B-Level Technician
Southern Indiana Tire Inc. 3.7
Technical support specialist job in Greenfield, IN
Join our Best-One team - now hiring a Commercial Tire Technician at our Riley Park location.
Full-Time: starting at $18/hr., based upon experience
Who we are:
Over the past 77 years, what started out as a single bay service station has grown into a respected tire and service company with over 285 locations in over 35 states one of the largest independent tire companies in North America. At Best-One, we strive to be the leading the most trusted provider of tires and service in all of our markets with a mission for creating raving fans. And we know our success starts with our team members our internal ravings fans.
We're looking for a Commercial Tire Technician who places an emphasis on creating results for teammates, customers, and the company.
What you get:
· Top Pay
· Paid holidays & vacations; closed most major holidays
· Home on Sundays
· Health/dental/vision
· 401-K Match
· Team member discount program
· Continuing education/training
· Uniform & Shoe Program
· ...and being a part of a company that offers a career, not just a job!
What you will be doing as a Commercial Tire Technician:
For tires (functions performed per TIA Commercial guidelines):
· Remove, install, rotate, balance, and perform flat repairs on commercial and large equipment tires (in shop or at customer location)
· Safely separate and reassemble tires onto wheels, using specialized equipment
· Inspect casings for defects
· Locate and seal tire punctures (patch and plug)
· Prepare rims and wheel drums for reassembly by scraping, grinding or sandblasting
For retreads:
· Prepare retreads (discuss tread with customer, prepare work order, put in staging area, load on truck)
· Unload retreads (unload from truck and stack in warehouse area)
For vehicles:
· Perform fleet inspections to assess tire needs and make recommendations to fleets as needed
Equipment:
· Raise and lower vehicles safely, with hydraulic or floor jacks
· Safely operate all shop machinery, including but not limited to: safety cage, spreader, balancer, floor jacks or lifts, air powered tools, torque wrench and/or torque sticks
· Operate and maintain diagnostic equipment
What boxes you have to check:
· At least 18 years of age
· Valid driver's license required
· High school diploma or equivalent
· Positive attitude and the ability to relate well with other employees and customers
Employer is an Equal Opportunity & Drug-Free Employer
PI0509993f74c9-31181-39505299
$18 hourly 8d ago
You don't see the right position? Let us create it with you
Browning Day 3.6
Technical support specialist job in Indianapolis, IN
Browning Day is a lively, creative, and passionate downtown architectural firm committed to improving the human experience through transformative design. Our success is based on our client's vision coming to life and includes a team of Architects, Interior designers, Landscape Architects, Planners, and support staff who play a part in solving complex design problems.
We are always seeking to add talented people who are passionate about improving the human experience. Please let us about you and what you are looking for!
Requirements:
Satisfactory completion of a background screening.
Authorization to work within the US
$51k-69k yearly est. 60d+ ago
IT Technologist
Globalchannelmanagement
Technical support specialist job in Indianapolis, IN
IT Technologist needs 5+ years experience and bachelors degree or higher in technology management, information systems, computer science, learning technology, instructional design, performance technology, or related programs
IT Technologist requires:
MS. degree in Technology Management, Computer Science, Instructional Systems Technology, Adult Learning, or related experience/education
Human Performance Improvement (HPI) Certification
Experience managing technology projects for a global audience
Experience working with AI technologies
Working knowledge of and/or experience in a regulated environment
Demonstrated success influencing without authority
Instructional Design knowledge with the ability to develop learning solutions
Knowledge of tools such as Articulate 360, Camtasia, WalkMe, Office365, Microsoft Copilot, Bing Enterprise Chat
Programming knowledge such as JavaScript, JSON or MySQL
Experience with machine learning or large language models
Bachelors degree or higher in technology management, information systems, computer science, learning technology, instructional design, performance technology, or related programs
Demonstrated expertise in automation workflow and dashboard tools such as Power Automate, Flow and Power BI
Expertise with DAX programing language for PowerBI dashboards
Expertise with Smartsheet or other Project Management Software
Driven person wanting to improve organizational outcomes
Self Starter who has a passion for technology, learning, data analysis and continual improvement
Effective problem-solving skills to evaluate and resolve business and organizational problems
Demonstrated ability in communication, conflict resolution, using good judgment, and managing complexity
Demonstrated ability to effectively work in a collaborative environment and build trust with internal and external business partners
Demonstrated ability to scope and lead projects
Expertise with learning management systems, server content management and learning content delivery tools
IT Technologist duties:
Troubleshoot and resolve automation issues, ensuring seamless integration between various platforms
$31k-57k yearly est. 5d ago
Event IT Technician (Legends Global Merchandise)
Asmglobal
Technical support specialist job in Indianapolis, IN
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
GLOBAL MERCHANDISE
Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience. We pride ourselves in creating a customized portfolio of inventory based on each property and operating as a true extension of each client's brand. Different guests want different things, and we are here to build and provide a tailored retail experience.
THE ROLE
Candidate eligible for this position must be customer service-focused, with the ability to work independently and be flexible to help out with any Legends locations. The person filling this position will have success if they possess the ability to work in a fast-paced, dynamic work environment with changing work priorities. The qualified individual will also possess solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders. 35% travel is required.
ESSENTIAL FUNCTIONS
Travel to event sites to install and configure POS systems, including terminals, mobile devices, printers, and payment peripherals.
Establish and test network connectivity (wired and wireless) to ensure reliable POS operations.
Prepare and stage equipment prior to event launch.
Monitor and maintain POS systems throughout the event, ensuring uptime and resolving technical issues promptly.
Provide on-site IT support for staff and troubleshoot hardware/software issues.
Safely dismantle and pack POS and IT equipment for return shipment.
Document system performance and report any issues for follow-up.
Support end-user applications and perform software updates as needed.
Maintain compliance with security policies and data protection standards.
Participate in special projects and provide after-hours support when required.
Provide on-site support for local and/or special events (with travel required as needed up to 35%).
Provides after-hours, on-call support for end-users as assigned.
Special projects, requests, and other duties assigned.
Asset Management of Point-of-Sale systems, connection points, scanners, and printers.
Maintain an event schedule.
Maintain Point of Sale portals, with discounts, product, and user access.
Create ERP events that tie into the point of sale.
QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duties above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
2-year degree in related field, or minimum of 2 years work experience in help desk, desktop, application, or point-of-sale support.
Preferred pre knowledge of point of sale systems such as AtVenu, Square, or Retail Cloud.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site LGM Indianapolis, IN
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$31k-57k yearly est. Auto-Apply 8d ago
Event IT Technician (Legends Global Merchandise)
Legends Global
Technical support specialist job in Indianapolis, IN
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
GLOBAL MERCHANDISE
Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience. We pride ourselves in creating a customized portfolio of inventory based on each property and operating as a true extension of each client's brand. Different guests want different things, and we are here to build and provide a tailored retail experience.
THE ROLE
Candidate eligible for this position must be customer service-focused, with the ability to work independently and be flexible to help out with any Legends locations. The person filling this position will have success if they possess the ability to work in a fast-paced, dynamic work environment with changing work priorities. The qualified individual will also possess solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders. 35% travel is required.
ESSENTIAL FUNCTIONS
Travel to event sites to install and configure POS systems, including terminals, mobile devices, printers, and payment peripherals.
Establish and test network connectivity (wired and wireless) to ensure reliable POS operations.
Prepare and stage equipment prior to event launch.
Monitor and maintain POS systems throughout the event, ensuring uptime and resolving technical issues promptly.
Provide on-site IT support for staff and troubleshoot hardware/software issues.
Safely dismantle and pack POS and IT equipment for return shipment.
Document system performance and report any issues for follow-up.
Support end-user applications and perform software updates as needed.
Maintain compliance with security policies and data protection standards.
Participate in special projects and provide after-hours support when required.
Provide on-site support for local and/or special events (with travel required as needed up to 35%).
Provides after-hours, on-call support for end-users as assigned.
Special projects, requests, and other duties assigned.
Asset Management of Point-of-Sale systems, connection points, scanners, and printers.
Maintain an event schedule.
Maintain Point of Sale portals, with discounts, product, and user access.
Create ERP events that tie into the point of sale.
QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duties above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
2-year degree in related field, or minimum of 2 years work experience in help desk, desktop, application, or point-of-sale support.
Preferred pre knowledge of point of sale systems such as AtVenu, Square, or Retail Cloud.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site LGM Indianapolis, IN
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$31k-57k yearly est. 1d ago
AV Production Support Technician
One Diversified, LLC
Technical support specialist job in Indianapolis, IN
How You'll Contribute: We are seeking a skilled and reliable AV Production SupportTechnician to provide technicalsupport for internal corporate events, including town halls, executive meetings, webinars, and hybrid events. The ideal candidate will have hands-on experience with AV systems, live event production, and troubleshooting in a fast-paced corporate environment.
This position provides technical and operational support of audio-visual equipment and systems located within the following types of environments: Business/corporate offices, single and divisible conference rooms, training rooms, collaboration rooms, and open areas (digital signage). This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team. Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development.
The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Typical daily schedule will be 8am - 5pm. These hours may be adjusted based on meeting and event needs, including earlier starts, later end times, and overtime will be required.
What You'll Do:
Set up, operate, and break down AV equipment for live and hybrid events.
Provide technicalsupport for video conferencing platforms (e.g., Zoom, Microsoft Teams, Webex).
Operate cameras, switchers, microphones, projectors, and audio mixers.
Collaborate with internal stakeholders and external vendors to ensure seamless event execution.
Troubleshoot AV issues in real-time during events.
Maintain and inventory AV equipment.
Support pre-event testing and rehearsals.
Exercising advanced technical skill level abilities to perform routine maintenance of advanced AV/technology related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment.
Act as the liaison between the on-site team and Diversified Service management.
Oversight for planning and implementation of process improvement principles required to maintain AV technologies in critical areas such as training rooms, video walls, meeting rooms, conference rooms, and AV spaces.
Support executive level meetings with tasks such as meeting start up, monitoring, and active troubleshooting.
Oversee repair and service of all AV equipment while planning and implementing improvements in AV equipment. Act as the technical escalation point for all AV equipment and related issues.
Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for end-users.
Daily/weekly room sweep scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use.
Biannual preventative maintenance of rooms at the designated client site.
Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of AV/multi-media systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity AV/multi-media systems.
Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems.
Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of audio visual, video conference, display and presentation technologies. Manage the daily activities of configuration and operation of AV/multi-media systems.
Participate in and drive continuous improvement activities across AV technologies and collaborate with client to improve/evolve technology solutions.
Provide assistance to users in accessing, using, and diagnosing AV/multi-media systems.
Track, update, and report on AV ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics.
Interface with client executive and "C" level personnel in a highly professional manner.
Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc.
Collaborate with local Service management concerning actions, including but not limited to end-user provided training.
Communicate effectively with clients to ensure that all technical issues are resolved promptly and satisfactorily.
Participate, as needed, in Client escalations/analysis requests.
Follow all safety procedures and always adhere to the customer's security and confidentiality policies.
Communicate effectively with the client and Diversified remote team to inform the ticket resolution progress.
Required to attend client team AV meetings regularly, and collaborate effectively with their internal AV engineering team
Ability to find creative in the moment solutions to break fix problems, so meetings can continue to operate while searching for a long term solution
What You'll Bring:
Education & Certifications:
HS Diploma/ GED
Required Skills/Qualifications:
5+ years of experience in AV production and enterprise level AV support
CTS certification from AVIXA and/or manufacturer certifications (QSC, Cisco, Clear One, Crestron, Extron, etc.)
Proficiency with AV hardware (e.g., PTZ cameras, audio mixers, video switchers).
Experience with video conferencing platforms and streaming tools.
Familiarity with corporate environments and executive-level support.
Excellent communication and customer service skills.
Experience with hybrid event platforms and webinar production.
Knowledge of AV over IP systems and digital signage.
Competencies in AutoCAD / Visio adequate to read drawings for rack layout & cabling
Experience conducting site surveys; constructing racks; pulling cable; installing projectors & sub-mounts; crimping / punch-down connections
Competencies in Video Conferencing products (Cisco preference)
Competencies in QSC control systems (trouble shooting, basic communication concepts and protocols)
Competencies in Crestron and Extron control systems (trouble shooting, basic communication concepts and protocols)
Basic wiring skills
Experience testing and troubleshooting complex AV systems, as well as strong knowledge of proper equipment rack wiring standards and event best practices
Experience with major industry manufacturers including QSC, Crestron, Extron, Cisco, Microsoft, Biamp, Shure, and/or Poly
Experience with Advanced AV Signal Flow Diagramming and Advanced Troubleshooting
Knowledge of signal flow for: audio, video, control systems, lighting, networking, access control, phone systems, and camera systems
General proficiency with computers and specialized software applications specific to the AV industry (i.e. Crestron; the use of programs such as MS Excel, Outlook, Project, Word)
Must present well as client facing and working with high level executives within high pressure meeting situations
Proactive personality when it comes to finding issues, staying busy, and supporting the onsite clients
If taking public transit, you will still be responsible for arriving at work at your designated start time. Ensure you have reliable backup transportation if necessary.
Must be able to stand, kneel and/or crouch for long periods of time
Must be able to work in high places, as well as small, cramped places
Must be able to work in hot humid places, as well as cold places
Must be able to properly use hand/power tools, ladders, and subsequent safety equipment
Must be able to lift/maneuver up to 75 lbs, use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time
Must pass a background screen and drug test.
$47k-79k yearly est. 37d ago
Technical Support Engineer
Echostar 3.9
Technical support specialist job in Kokomo, IN
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $20.00/Hour
$20 hourly 1d ago
IT Support Specialist
On-Board Companies 4.5
Technical support specialist job in Indianapolis, IN
Function: IT & Security
Reports to: Manager, IT
The IT SupportSpecialist is responsible for providing technicalsupport to our internal team members, managing hardware inventory and maintaining servers. This role assists with IT support initiatives, and plays role in maintaining our IT environment. In this role you will serve as the face of IT insupporting our global team with their hardware and software related needs.
This role will be asked to work a hybrid schedule out of our downtown Indianapolis office.
Key Responsibilities:
Provide first-level technicalsupport to internal users, resolving hardware and software issues.
Respond to IT service requests and troubleshoot problems through to resolution or escalate as needed.
Install and configure computer systems, software, and peripheral devices.
Assist in the setup of new users' accounts and equipment.
Maintain and update IT documentation, including manuals, procedures, and configurations.
Create knowledge base articles to assist users in resolving common issues.
Assist in maintaining the company's network infrastructure, including switches, routers, and wireless access points.
Troubleshoot network connectivity issues.
Skills and Experience Needed:
Bachelor's degree in Information Technology, Computer Science, or related field preferred.
1-3 years of experience in IT support, preferably in a SaaS environment.
Basic technical knowledge of IT systems, network administration, and cybersecurity..
Familiarity with Microsoft Windows, mac OS, and/or Linux operating systems.
Basic understanding of networking concepts.
Strong problem-solving and communication skills.
Relevant certifications (e.g., CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft Certified IT Professional - MCITP) are a plus.
Competencies
Accountability
Creating an Inclusive Environment
Initiating Action
Adaptability
Customer Focus
Managing Conflict
Building Partnerships
Dealing with Ambiguity
Decision Making
Business Acumen
Driving for Results
Technical/Professional Knowledge/Skills
About the company:
Boards set the standard for what organizations can achieve. At OnBoard, our board management software helps boards function at a higher level so every organization can make a bigger difference in the world.
Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 5,000 organizations and their 12,000 boards and committees in 60 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider.
OnBoard has grown from a class project at Purdue University in West Lafayette, Indianain 2003 into the world's leading board management software platform today. Backed by JMI Equity and the acquisitions of eScribe and Govenda, OnBoard is positioned to become the industry leader in Board Management and Meeting Solutions for private and public sector entities.
Benefits and Perks:
Company provided equipment (laptop, software, etc.)
Employment with a growing, casual, fun, philanthropic minded company
Employer paid extended health benefits, including health spending account (CAN based employees)
US Based Employees
Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings.
An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan.
Medical Flexible Spending Accounts available.
Dependent Care Flexible Spending Accounts available.
Basic life insurance in the amount of $50,000 or 1 X's your salary (whichever is higher).
Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you.
401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. We offer a generous company match that starts on the first of the month following 60 days of employment. The company match is dollar for dollar on the first 3% of your pay that you contribute and $0.50 on the dollar on the next 2%, for a total match of 4%.
Paid Time Off (PTO)/Holiday
Diversity Statement - Culture of Togetherness:
At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe.
OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. Passageways does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please email *************************.
$30k-42k yearly est. Auto-Apply 23d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Lafayette, IN
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and intechnical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$27k-36k yearly est. 15d ago
IT Technologist
Globalchannelmanagement
Technical support specialist job in Indianapolis, IN
Job Description
IT Technologist needs 5+ years experience and bachelors degree or higher in technology management, information systems, computer science, learning technology, instructional design, performance technology, or related programs
IT Technologist requires:
MS. degree in Technology Management, Computer Science, Instructional Systems Technology, Adult Learning, or related experience/education
Human Performance Improvement (HPI) Certification
Experience managing technology projects for a global audience
Experience working with AI technologies
Working knowledge of and/or experience in a regulated environment
Demonstrated success influencing without authority
Instructional Design knowledge with the ability to develop learning solutions
Knowledge of tools such as Articulate 360, Camtasia, WalkMe, Office365, Microsoft Copilot, Bing Enterprise Chat
Programming knowledge such as JavaScript, JSON or MySQL
Experience with machine learning or large language models
Bachelors degree or higher in technology management, information systems, computer science, learning technology, instructional design, performance technology, or related programs
Demonstrated expertise in automation workflow and dashboard tools such as Power Automate, Flow and Power BI
Expertise with DAX programing language for PowerBI dashboards
Expertise with Smartsheet or other Project Management Software
Driven person wanting to improve organizational outcomes
Self Starter who has a passion for technology, learning, data analysis and continual improvement
Effective problem-solving skills to evaluate and resolve business and organizational problems
Demonstrated ability in communication, conflict resolution, using good judgment, and managing complexity
Demonstrated ability to effectively work in a collaborative environment and build trust with internal and external business partners
Demonstrated ability to scope and lead projects
Expertise with learning management systems, server content management and learning content delivery tools
IT Technologist duties:
Troubleshoot and resolve automation issues, ensuring seamless integration between various platforms
$31k-57k yearly est. 4d ago
IT Intern - Indianapolis, IN
American Structurepoint 4.6
Technical support specialist job in Indianapolis, IN
American Structurepoint is looking for a Summer Intern in our IT Group. The internship would be located in our Indianapolis, IN Design Center.
When you join American Structurepoint, you gain more than a career. You become part of a culture of talented and passionate people who take pride in our work. We make the impossible happen for our clients who want help building and bettering their communities. We live by our values-excellence, respect, integrity, innovation, and social responsibility. We invite you to explore opportunities to join our team and help us improve the quality of life for the communities we serve!
Why choose American Structurepoint for your internship?
Annual Intern Day for all American Structurepoint
Interns from each Design Center
Learn from qualified staff and build long-term relationships
Ability to cross-train or shadow with other departments within our firm
Professional development and mentorship
Potential for Full-Time roles opportunities upon graduation
Collaboration on high-profile real-life projects in your community
Scholarship and networking opportunities
Responsibilities
Responsibilities in our IT Group:
Provide technicalsupport for desktop and laptop hardware and software issues, including installation,
configuration, and troubleshooting
Assist in the deployment and maintenance of desktop and laptop computers, peripherals, and software
Perform in-depth troubleshooting and problem resolution, including root cause analysis, to identify and
resolve technical issues
Provide excellent customer service and effectively communicate technical solutions to non-technical users
Complete documentation on ticket solutions
Other duties as assigned
Qualifications
Qualifications:
In the process of obtaining an associate or bachelor's degree in the field of IT
Knowledge of Windows operating systems and applications
Experience with hardware and software installation, configuration, and troubleshooting
Excellent customer service and communication skills
Strong problem-solving and analytical skills
Ability to work independently and as part of a team
Options Apply for this job online Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed American Structurepoint is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.
$28k-35k yearly est. Auto-Apply 60d+ ago
Technical Support Engineer
Echostar 3.9
Technical support specialist job in Crawfordsville, IN
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $20.00/Hour
$20 hourly 2d ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in Carmel, IN?
The average technical support specialist in Carmel, IN earns between $28,000 and $77,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in Carmel, IN