Technical Specialist (King Street R318)
Technical Support Specialist job in Charleston, SC
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
* Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
* Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
* Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
* Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
* Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
* Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
* Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
* Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
* Demonstrate technical expertise of Apple products and services.
* Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
* Navigate customer service issues with care and strong interpersonal skills.
* Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
* Work in a fast-paced environment and balance multiple tasks at the same time.
* Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
* Be trusted with sensitive or confidential information, keeping with Apple's core values.
* Be curious and open to learning from others and helping each other grow.
### Place of Work
On-site
### Requisition ID
Retail3
### Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
### Application Link
*********************************
Celsis Technical Support Specialist I
Technical Support Specialist job in Charleston, SC
For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we'll help you build a career that you can feel passionate about.
Job Summary
The Microbial Solutions Business Located in Charleston SC, is seeking Celsis Technical Support Specialist.
The working hours for this position are Monday - Friday 830a - 5pm located in the office onsite.
The Celsis Technical Support Specialist will provide technical support to customers on Celsis instrumentation, sample preparation, and data interpretation. Assist customers regarding Celsis reagent questions, software questions and testing issues or product complaints. Process microbial samples in the laboratory utilizing various technology platforms. Perform LAL testing as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Communicate with customers providing support for testing questions and resolution of issues for the Celsis and LAL product lines.
* Perform Celsis testing as needed for investigation or special studies as assigned.
* Utilizes Salesforce application for customer communication.
* Answers incoming phone calls and live chats.
* Assist with product returns and Complaints for the applicable product lines. Document product complaints as required by the SOP. Perform investigational testing for complaints.
* Assist with training to global technical staff, distributors, and customers regarding technical support issues.
* Perform laboratory activities necessary to isolate, grow and maintain cultures of bacteria.
* Perform LAL testing as needed for contract testing or special studies as assigned.
* Receipt of customer samples following applicable procedures. Contacts customer for discrepancies.
* May occasionally travel to customer site for troubleshooting assistance.
* Responsible for proficiency in all SOPs in areas of responsibility.
* Responsible for documentation as required by company policy, cGMP and FDA.
* Perform all other related duties as assigned.
Job Qualifications
* Education: Bachelor's Degree (B.A. /B.S.) in Microbiology biology or a related discipline.
* Experience: 3+ years of customer interfacing, documentation practices.
* An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experiencelisted above.
* Certification/Licensure: None
* Other:
* Computer literacy with Windows Office Suite programs including data entry.
* Attention to detail in all aspects of work is essential.
* Excellent interpersonal skills.
* Strong written and oral communication skills.
* Pipetting and use of basic lab equipment, microbial testing experience, making dilutions.
* Math literacy
The pay range for this position is $57,500-75,800. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, and location.
About Microbial Solutions
Our Microbial Solutions business group has a comprehensive portfolio of endotoxin testing, microbial detection and microbial identification products and services is unlike any other, and has been purposefully designed to meet the complex and ever-changing needs of the industry. We help clients to ensure product safety and quality with easy-to-use yet robust testing solutions that satisfy regulatory requirements, support critical decision making and improve operational efficiencies.
About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients' clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.
With over 20,000 employees within 110 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client's unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2019, revenue increased to $2.62 billion.
At Charles River, we are passionate about our role in improving the quality of people's lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 80% of the drugs approved by the FDA in the last five years.
We're committed to providing benefits that elevate your quality of life. Based on your position these may include: bonus/incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility.
Equal Employment Opportunity
Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, veteran or disability status.
It is unlawful in some states (including Massachusetts) to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_**********. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.
For more information, please visit ***************
228765
GI Technical Specialist - ART Endoscopy (High Level Disinfection) - Scope Reprocessing
Technical Support Specialist job in Charleston, SC
The High Level Disinfection Technician reports to the Manager of Endoscopy. Under general supervision of the department manager, assistant nurse manager or charge nurse, the High-Level Disinfection Technician performs High Level Disinfection (HLD) to process all endoscopy for the entire organization of MUSC Charleston. The HLD tech supports endoscope reprocessing for ART, Main, North Tower, and SJCH, working out of multiple HLD spaces. Responsibilities include performing instrument inspection, decontamination and disinfection of endoscopes and instruments in compliance with medical center policies and procedures, state, local and federal requirements. HLD tech is knowledgeable of the different types of scopes used in all areas of MUSC Charleston that use endoscopes. HLD tech stores scopes correctly. HLD tech is responsible for reprocessing of equipment requiring HLD in accordance with the IFUS guidelines set forth by the hospitals and endoscopy governing bodies. Performs all duties required to maintain the high standard of disinfection of all endoscopy equipment and supplies. The position requires the employee to monitor and perform quality testing as it pertains to HLD. Technician also sends damaged scopes out for repair and maintains documentation logs for damaged scopes inventory. Technician packages instruments for SPD, retrieves endoscopy instruments daily from SPD and inspects for any damaged. Reports all damaged scopes and accessories when not working properly.
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC000432 CHS - Endoscopy (ART)
Pay Rate Type
Hourly
Pay Grade
Health-22
Scheduled Weekly Hours
40
Work Shift
Day (United States of America)
Entity/Organization: MUHA (Medical University Hospital Authority/Medical Center)
Hours per week: 40
Scheduled Work Hours/Shift: 4 10-hour shifts per week; Monday-Friday 8:00 am-6:30 pm, one day off during week; some holidays required
Fair Labor Standards Act Status: Hourly
Job Summary/Purpose: The High Level Disinfection Technician reports to the Manager of Endoscopy. Under general supervision of the department manager, assistant nurse manager or charge nurse, the High-Level Disinfection Technician performs High Level Disinfection (HLD) to process all endoscopy for the entire organization of MUSC Charleston. The HLD tech supports endoscope reprocessing for ART, Main, North Tower, and SJCH, working out of multiple HLD spaces. Responsibilities include performing instrument inspection, decontamination and disinfection of endoscopes and instruments in compliance with medical center policies and procedures, state, local and federal requirements. HLD tech is knowledgeable of the different types of scopes used in all areas of MUSC Charleston that use endoscopes. HLD tech stores scopes correctly. HLD tech is responsible for reprocessing of equipment requiring HLD in accordance with the IFUS guidelines set forth by the hospitals and endoscopy governing bodies. Performs all duties required to maintain the high standard of disinfection of all endoscopy equipment and supplies. The position requires the employee to monitor and perform quality testing as it pertains to HLD. Technician also sends damaged scopes out for repair and maintains documentation logs for damaged scopes inventory. Technician packages instruments for SPD, retrieves endoscopy instruments daily from SPD and inspects for any damaged. Reports all damaged scopes and accessories when not working properly.
Minimum Training and Education: A high school diploma or GED required. Ability to achieve and maintain BLS required. Previous medical assistant, nursing assistant or patient care experience preferred. Ability to work daily in a fast-paced, high-pressure healthcare service environment. May be required to work various shifts, weekends, holidays, and overtime hours. SPD or HLD experience preferred.
Required Licensure, Certifications, Registrations: Basic Life Support required within 2 weeks of hire. Thereafter, must maintain a Current Basic Life Support (BLS), either a certification from an American Heart Association (AHA) BLS for Healthcare Providers (or AHA recognized equivalent) or an American Red Cross CPR/AED for Professional Rescuer and Healthcare Provider.
Additional Job Description
Physical Requirements: Ability to perform job functions while standing. (Continuous) Ability to perform job functions while sitting. (Continuous) Ability to perform job functions while walking. (Continuous) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work outside in temperature extremes. (Infrequent) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Frequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Continuous) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Frequent) Ability to perform "pinching" operations. (Frequent) Ability to perform gross motor activities with fingers and hands. (Continuous) Ability to perform firm grasping with fingers and hands. (Continuous) Ability to perform fine manipulation with fingers and hands. (Continuous) Ability to reach overhead. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to fully use both legs. (Continuous) Ability to use lower extremities for balance and coordination. (Frequent) Ability to reach in all directions. (Continuous) Ability to lift and carry 50 lbs. unassisted. (Infrequent) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36" to overhead 25 lbs. (Infrequent) Ability to exert up to 50 lbs. of force. (Frequent) Examples include: To transfer a 100 lb. patient that can not assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand. Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to deal effectively with stressful situations. (Continuous) Ability to work rotating shifts. (Frequent) Ability to work overtime as required. (Frequent) Ability to work in a latex safe environment. (Continuous) Ability to maintain tactile sensory functions. (Continuous) (Selected Positions) *Ability to maintain good olfactory sensory function. (Continuous) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions)
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************
GI Technical Specialist - ART Endoscopy (High Level Disinfection) - Scope Reprocessing
Technical Support Specialist job in Charleston, SC
The High Level Disinfection Technician reports to the Manager of Endoscopy. Under general supervision of the department manager, assistant nurse manager or charge nurse, the High-Level Disinfection Technician performs High Level Disinfection (HLD) to process all endoscopy for the entire organization of MUSC Charleston. The HLD tech supports endoscope reprocessing for ART, Main, North Tower, and SJCH, working out of multiple HLD spaces. Responsibilities include performing instrument inspection, decontamination and disinfection of endoscopes and instruments in compliance with medical center policies and procedures, state, local and federal requirements. HLD tech is knowledgeable of the different types of scopes used in all areas of MUSC Charleston that use endoscopes. HLD tech stores scopes correctly. HLD tech is responsible for reprocessing of equipment requiring HLD in accordance with the IFUS guidelines set forth by the hospitals and endoscopy governing bodies. Performs all duties required to maintain the high standard of disinfection of all endoscopy equipment and supplies. The position requires the employee to monitor and perform quality testing as it pertains to HLD. Technician also sends damaged scopes out for repair and maintains documentation logs for damaged scopes inventory. Technician packages instruments for SPD, retrieves endoscopy instruments daily from SPD and inspects for any damaged. Reports all damaged scopes and accessories when not working properly.
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC000432 CHS - Endoscopy (ART)
Pay Rate Type
Hourly
Pay Grade
Health-22
Scheduled Weekly Hours
40
Work Shift
Day (United States of America)
Entity/Organization: MUHA (Medical University Hospital Authority/Medical Center)
Hours per week: 40
Scheduled Work Hours/Shift: 4 10-hour shifts per week; Monday-Friday 8:00 am-6:30 pm, one day off during week; some holidays required
Fair Labor Standards Act Status: Hourly
Job Summary/Purpose: The High Level Disinfection Technician reports to the Manager of Endoscopy. Under general supervision of the department manager, assistant nurse manager or charge nurse, the High-Level Disinfection Technician performs High Level Disinfection (HLD) to process all endoscopy for the entire organization of MUSC Charleston. The HLD tech supports endoscope reprocessing for ART, Main, North Tower, and SJCH, working out of multiple HLD spaces. Responsibilities include performing instrument inspection, decontamination and disinfection of endoscopes and instruments in compliance with medical center policies and procedures, state, local and federal requirements. HLD tech is knowledgeable of the different types of scopes used in all areas of MUSC Charleston that use endoscopes. HLD tech stores scopes correctly. HLD tech is responsible for reprocessing of equipment requiring HLD in accordance with the IFUS guidelines set forth by the hospitals and endoscopy governing bodies. Performs all duties required to maintain the high standard of disinfection of all endoscopy equipment and supplies. The position requires the employee to monitor and perform quality testing as it pertains to HLD. Technician also sends damaged scopes out for repair and maintains documentation logs for damaged scopes inventory. Technician packages instruments for SPD, retrieves endoscopy instruments daily from SPD and inspects for any damaged. Reports all damaged scopes and accessories when not working properly.
Minimum Training and Education: A high school diploma or GED required. Ability to achieve and maintain BLS required. Previous medical assistant, nursing assistant or patient care experience preferred. Ability to work daily in a fast-paced, high-pressure healthcare service environment. May be required to work various shifts, weekends, holidays, and overtime hours. SPD or HLD experience preferred.
Required Licensure, Certifications, Registrations: Basic Life Support required within 2 weeks of hire. Thereafter, must maintain a Current Basic Life Support (BLS), either a certification from an American Heart Association (AHA) BLS for Healthcare Providers (or AHA recognized equivalent) or an American Red Cross CPR/AED for Professional Rescuer and Healthcare Provider.
Additional Job Description
Physical Requirements: Ability to perform job functions while standing. (Continuous) Ability to perform job functions while sitting. (Continuous) Ability to perform job functions while walking. (Continuous) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work outside in temperature extremes. (Infrequent) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Frequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Continuous) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Frequent) Ability to perform "pinching" operations. (Frequent) Ability to perform gross motor activities with fingers and hands. (Continuous) Ability to perform firm grasping with fingers and hands. (Continuous) Ability to perform fine manipulation with fingers and hands. (Continuous) Ability to reach overhead. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to fully use both legs. (Continuous) Ability to use lower extremities for balance and coordination. (Frequent) Ability to reach in all directions. (Continuous) Ability to lift and carry 50 lbs. unassisted. (Infrequent) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36" to overhead 25 lbs. (Infrequent) Ability to exert up to 50 lbs. of force. (Frequent) Examples include: To transfer a 100 lb. patient that can not assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand. Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to deal effectively with stressful situations. (Continuous) Ability to work rotating shifts. (Frequent) Ability to work overtime as required. (Frequent) Ability to work in a latex safe environment. (Continuous) Ability to maintain tactile sensory functions. (Continuous) (Selected Positions) *Ability to maintain good olfactory sensory function. (Continuous) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions)
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************
Technical Support Specialist
Technical Support Specialist job in Charleston, SC
Technical Support Specialist | Charleston Southern University | Charleston, SC At our partner institution at Charleston Southern University The Technical Support Specialist will handle incoming queries/help requests from students, faculty, staff and administration. The position reports to the User Services Lead. The position requires working closely with other IT department personnel to aid on tasks that are outside the scope of their knowledge or expertise. The Technical Support Specialist is responsible for providing support services to all users to gain full benefit from the institution's investment in information technology and services. Support services include Network, Media, Help Desk, Training, Desktop, System Support, and software inventory management. Ability to create detailed notes of the problem the client(s) is experiencing, determine steps they can take to resolve the issue, and manage the flow of incoming support requests. The qualified person will assist with the day-to-day operation of the institution's computer desktop, laptops, printers and other network peripherals.
Office hours are Monday - Friday 8:00am - 5:00pm. Hours may vary.
Responsibilities:
Provide desktop and audio-visual technical support with strong customer service skills
Receive, respond and resolve Help Desk tickets
Effectively troubleshoot and solve desktop hardware and software issues
Support Help Desk, Desktop Technology, and Lab/Classroom Technology functional areas
Follow best practices to ensure end user data is protected and recoverable
Thoroughly understand multiple versions of the Windows desktop operating system, MAC OS, and patch and imaging technologies
Assist with image maintenance and deployment as well as inventory through SCCM and NinjaOne
Help customers use both hardware and software products effectively
In collaboration with the infrastructure team, troubleshoot and resolve basic network and Wi-Fi Issues.
Complete, maintain, and process pertinent paperwork, records, and documentation
Maintains historical records by documenting hardware and software changes and revisions.
Maintains client confidence and protects operations by keeping information confidential.
Provide orientation overviews related to IT services or software/hardware
Assist with rollout of new PCs, laptops, media, network equipment, etc., in accordance with applicable replacement schedules and associated licensing
Other duties as assigned
Requirements:
Associates degree in Computer Science, Information Technologies or related field, or an equivalent combination of experience, education, and training
Prior experience in customer support services role
Display strong end user orientation and customer support service skills
Experience with Help Desk ticketing systems and customer service workflow
Strong understanding of technical troubleshooting methodology
Demonstrated experience working with a team to achieve goals
Excellent oral, written and interpersonal communication skills
Ability to work a flexible schedule as needed
Orientation to detail and thorough documentation
Demonstrated experience troubleshooting MAC devices and Windows PCs
Demonstrated experience troubleshooting audio-visual equipment
Must be able to lift 50 lbs. as needed to move equipment across the campus environment
Must be able to sit for long periods at a time and or stand for long periods at a time
Must be able to crawl under desk for any technology need
Adhere to Dynamic Campus Core Values
Preferred Qualifications:
Experience with Microsoft Endpoint Configuration Manager, formerly System Center Configuration Manager a plus
Dynamic Campus Core Values:
Be a Servant Leader
Be a Team Player
Be Accountable
Act with the highest integrity
Provide excellent customer service
Find solutions not problems
Dynamic Campus is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
Retail Support Technician III
Technical Support Specialist job in Charleston, SC
The Retail Support Technician III (RST) provides technology service and support to the company's customers. The Retail Support Technician III supports the Retail Technology Help Desk providing Level 2 support and supports the full suite of Retail Technology services, programs, and solutions used by customers. The RST III works with other team members and the Retail Services Leadership Team to demonstrate the Company's Values, execute the Company's Strategic Objectives, and continually elevate the Customer Experience.
Job Description
Description
+ Provide technical and application support to the company's Retailers for all solutions within the Retail Technology suite of services including back-office HQ and store applications, point-of-sale, sign/tag software, networking, etc.
+ Provide hardware service and support for Retailer equipment including servers, computers, network, and point-of-sale.
+ Provide Level 2 technical support to Retailers when escalated from the Level 1 Retail Technology Help Desk team, and escalate to Level 3 Management when required.
+ Provide Retailers with service that includes remote and on-site field support in Retail supermarkets.
+ Provide basic application training to Retailers for the Retail Technology suite of services.
+ Provide Retailers with counseling, advice, and recommendations on technology solutions and services.
+ Travel Required:Yes
Environment
+ Store : Freezer (-20F to 0F)
+ Office : Grocery Warehouse (50F to 90F)
+ Warehouse : Perishable Warehouse (28F to 60F)
+ Hanger : Office Temperature (65F to 75F)
Skills
+ Specialized Knowledge : Knowledge of supermarket operations including point-of-sale and back-office applications; Technical, Computer knowledge
+ Special Skills : Able to build positive customer relations; Good communication, verbal and writing skills; Complex problem-solving; Team player; Proficient in Microsoft Suite
+ Physical abilities: : Ability to lift 50 pounds and sit and stand for long periods of time
+ Other: : Occasional overnight/air travel and driving to store locations; Must have a valid driver's license
Years Of Experience
+ 2-5 : years of supermarket and/or technology experience
Qualifications
Associate Degree - General Studies, High School Diploma - General Studies
Shift
1st Shift (United States of America)
Company
C&S Wholesale Grocers, LLC
About Our Company
C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities.
Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Company: C&S Wholesale Grocers, LLC
Job Area: IT - Technology
Job Family: Sales
Job Type: Regular
Job Code: JC1635
ReqID: R-262363
Sr. Specialist, End User Support
Technical Support Specialist job in Charleston, SC
Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
The Sr. Specialist, End User Support provides a single point of contact for clients to receive support and maintenance for the desktop computing environment. The incumbent delivers support to end users about how to use various software programs efficiently and effectively in fulfilling business objectives and ensures proper computer operation so that end users can accomplish business tasks.
* Functions as the main contact person for technical support and troubleshooting.
* Provides both desk-side and remote support to end-users.
* Manages the distribution and maintenance of mobile devices such as smart phones and tablets, to include operating system and application updates, as well as mobile device management on these devices.
* Administers VOIP phones and voicemail.
* Manages software to include downloads and licenses.
* Procures miscellaneous IT items such as memory, printers, cables, monitors, etc.
* Responsible for ensuring that the endpoint encryption process is implemented for all applicable endpoints.
* Posts technical articles to assist associate populace (e.g., "Tips and Tricks")
* Responsible for the setup and configuration of multi-function and network printers.
* Interacts with vendors for troubleshooting, maintenance contracts, and new services. Ensures that warranty terms are tracked for endpoint maintenance.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree or equivalent work experience: Computer Science/Software Engineering or equivalent field. - Required.
3+ Years Experience with client (PC) technologies and support services. - Required.
* Experience with IT helpdesk ticketing software.
* Experience pulling cables and installing PC's.
* Understands general end-user support methodologies (i.e. ITIL framework).
* Excellent communication skills.
* Possess a strong customer service focus with a genuine desire to assist.
* Ability to work independently.
* Methodical and disciplined approach to problem solving.
* Ability to communicate technical information to non-technical audiences.
* Ability to work with others in researching and resolving problems.
* Ability to manage multiple tasks concurrently and prioritize tasks and end-user support tickets.
* Ability to remain calm in an occasionally high-pressure environment.
Certifications:
* Other Certifications: CompTIA A+, Microsoft Certified Professional (Certified IT Professional or Certified Systems Administrator), ITIL Foundations v3 - Preferred.
It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum:
$54,375.00 USD
Maximum:
$95,000.00 USD
Link to Santander Benefits:
Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
NESD Help Desk Agent III - Charleston
Technical Support Specialist job 12 miles from Charleston
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Secret
Clearance Level Must Be Able to Obtain:
None
Public Trust/Other Required:
None
Job Family:
Help Desk
Job Qualifications:
Skills:
Call Center, Critical Thinking, Customer Service, Information Technology (IT), Standard Operating Procedure (SOP)
Certifications:
None
Experience:
3 + years of related experience
US Citizenship Required:
Yes
Job Description:
Are you technically savvy? Would you enjoy a career that directly keeps our nation safe and secure? Can you thrive in a highly structured environment while working with some of the most cutting-edge technologies? If so, General Dynamics Information Technology has an exciting opportunity for you.
GDIT is seeking highly motivated individuals to join our rapidly growing team of technical help desk professionals. Employees in this role will serve as the first point of contact for IT problem resolutions for the Department of the Navy Enterprise Service Desk (NESD) and will assist customers by researching technical issues, exploring answers, and providing information and alternative solutions. This position will diagnose, resolve application issues, provide appropriate solutions and timely resolution of incidents, or escalation on behalf of the customer to ensure satisfaction. If offered this opportunity, you will provide support through a variety of methods including phone, email, chat, and enterprise ITSM.
RESPONSIBILITIES
A day in the life of a Help Desk Technician III with GDIT includes:
Assisting and supporting end-users with technical issues and questions related to specialized Navy software systems and applications via multiple support channels including phone, email, chat sessions, web forms, and other communications methods available
Applying basic troubleshooting, issue isolation & diagnostic techniques to identify technical problems, investigate causes, and recommend solutions, or escalate tickets in accordance with existing SOPs, work instructions & knowledge articles
Thoroughly documenting requests and incidents according to business processes and standard operating procedures
Documenting detailed, specific work notes regarding the interaction with the customer
Providing case status updates to management and end-users according to service level guidelines
Maintaining a high level of courteous customer service at all times
Communicating with customers at all levels of technical and non-technical skills set
KNOWLEDGE, SKILLS, ABILITIES:
General experience:
Intermediate level of technical experience with software
Experience providing support via remote tools
Demonstrated root-cause analysis skills
Specialized experience:
Experience in analyzing and troubleshooting military software systems preferred
WHAT WE ARE LOOKING FOR
You MUST have:
A high school diploma or equivalent; AND
3 or more years of related experience
An active SECRET government clearance
Ability and willingness to obtain an ITIL or HDI certification within 90 days of hire
Ability and willingness to work and adhere to any full-time shift in our challenging, structured, 24 X 7 help desk environment
We PREFER you have:
Experience with Navy Applications such as My Navy Assignment (MNA), NSIPS-Active, NSIPS-Reserve, Navy e-Learning, My Navy Portal (MNP), DON TRACKER, Medical Readiness Reporting System (MRRS), SPIDER, or Computer Network Defense - Ashore/ Afloat
GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Rest and recharge with paid vacation and holidays
#CharlestonHelpDesk #TSSCE
The likely hourly rate for this position is between $25.93 - $35.09. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
None
Telecommuting Options:
Onsite
Work Location:
USA SC North Charleston
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Aircraft Systems - Free Housing Support
Technical Support Specialist job 12 miles from Charleston
JOB TITLE: Aircraft Systems - Free Housing Support PAY RATE: $30-38/hour
We are a national staffing agency partnering with top-tier aerospace and defense companies, and we’re seeking first-class employees to join our clients’ teams!
Job Details:
Contract Length: 12 months (with potential extension)
Benefits: Medical, dental, and vision (Cigna)
Perks: Bonus potential + Priority as a Tier 1 supplier
Opportunities: Thousands of openings nationwide
Qualifying Questions:
Are you a U.S. person as defined under ITAR regulations?
Do you meet the educational and experience requirements for this role?
Can you commute to the job location or relocate if necessary?
Summary:
Hands-on, non-managerial role performing complex production assembly operations on aircraft structural parts, mechanical assemblies, subassemblies, and systems using manual or automated tools.
Install and troubleshoot various components and systems, supporting functional testing, and adhering to high safety and quality standards.
Requirements:
High school diploma or GED required
7+ years of experience in a technical or mechanical field using hand, power, or pneumatic tools
7+ years interpreting blueprints, drawings, or detailed work instructions in English
7+ years of experience with hydraulic and pneumatic system design
7+ years using Microsoft Suite, email, internet navigation, and/or other specialized applications
1+ year of experience reading/interpreting blueprints and specifications
Approximately 8–10 weeks of onboarding/training required
Must be able to work 1st, 2nd, or 3rd shift depending on business need
Must meet physical requirements including bending, kneeling, climbing, crawling, lifting (up to 35 lbs), and working in various positions
Ability to work with high hazard chemicals
Successful completion of all background and screening checks is required
Dress code: Teamwear provided at the on-site store
Must be a U.S. Person (as defined by ITAR).
Desired Skills
Installation of major aircraft components: landing gear, control surfaces, panels, interior components (carpets, lavatories, galleys, etc.)
Installation of system components: tubing, valves, regulators, actuators, compressors, ducts
Use of diagnostic equipment and hand tools (screwdrivers, ratchets, power tools, multimeters, continuity testers)
Ability to perform functional/operational testing
Strong troubleshooting capabilities with hydraulic, pneumatic, and electronic systems
About Us:
The Structures Company is a premier national aerospace and defense staffing agency specializing in contract, contract-to-hire, and direct hire placements. We deliver expert workforce solutions across engineering, IT, production, maintenance, and support roles.
As trusted partners to major aerospace OEMs and Tier 1 suppliers, we connect professionals with opportunities to grow and excel in the aviation and aerospace industries.
Eligibility Requirements:
U.S. Citizenship is required under ITAR regulations. A U.S. person is defined as a lawful permanent resident or a protected individual under 8 U.S.C. 1324b(a)(3).
Keywords: aerospace, aviation, engineering, maintenance, aircraft design, defense
Take your career to new heights—apply today!
Help Desk Technician
Technical Support Specialist job 15 miles from Charleston
We are looking for a Help Desk Technician who will be responsible for delivering exceptional front desk role, maximising customer satisfaction, and building and improving customer relationships.
Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Help Desk Technician to join the Team.
Joining our team as a Help Desk Technician, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers.
Duties:
Reply to incoming calls from customers including products and service questions and general information.
Refer to customer scripts when working through difficult situations.
Follow and where possible improve departmental processes and company service standards.
Ensure that all databases are kept up-to-date with progressing work and client details.
Utilize standard technology such as telephone, e-mail, and web browser to perform job duties.
Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date.
Keep track of customer accounts and make updates with new account information as necessary.
Provide thorough follow-ups to customer interactions, ensuring customer satisfaction.
All other duties and responsibilities as assigned.
Qualifications:
Previous work in a customer-facing position.
High school diploma, G.E.D. or equivalent.
Required Skills:
Excellent customer service skills and attitude.
Problem-solving skills.
Proficient with office equipment.
Attention to detail.
Excellent written and verbal skills.
Excellent interpersonal skills.
Requirements:
Knowledge of Office Suite preferred.
Self-motivated and team-orientated.
Previous customer service experience.
Must have access to reliable transportation.
Ability to work as a member of a team.
Benefits:
Competitive Pay.
Career Development.
Holidays: 25 days + bank holidays.
Pension Scheme.
Paid Time Off (PTO).
401(k) fixed contribution.
Life Insurance.
About Lose Design:
At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.
Systems Support Technician
Technical Support Specialist job in Charleston, SC
We believe that hospitality is a transformative art - that this “place” can do more than inspire and nurture its guests, team, and partners. It can inspire an entire city, country, and world. By captivating the hearts and imaginations of a new generation with renewed passion, purpose, and intention, we're building a hospitality company and place that celebrates humanity. Where we can be a source of hope, care, and delight. Where people are inspired to be the best version of themselves - kinder, more open, and more gracious. And, that we have the power to carry that spirit with us into our hearts, lives, communities, and everywhere we go.
Our Values
Own Your Integrity Deliver Grace Strive For Well-being
Act With Compassion Serve With Excellence Embrace Humility
Position Summary
While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position. Systems Support Technicians are responsible for first-tier support of users, systems and applications; troubleshooting and evaluating user issues; as well as configuration and provisioning user devices, accounts, peripherals and software. They comply with established security procedures; provides excellent customer service to guests and colleagues; and participate in departmental on-call rotations. Oversee day-to-day technical support for desktop systems hardware and software. Install, configure and troubleshoot desktop systems, workstations, and software. Support user mobile devices. Support guestroom and meeting room internet and entertainment systems. Maintain a professional attitude and exhibit excellent customer service skills while performing assigned tasks. Maintain confidentiality and security of all guest and general hotel information. Assist in other areas as needed.
Why Work at The Charleston Place
Enjoy free meals in our employee café
Paid Time Off based on hours worked, up to 16 days in your first year
8 Paid Public Holidays
Wellness Reimbursement
Up to 4.5% Company Match - Retirement Savings Plan
Medical, Dental, Vision Insurance
Flexible Spending Account
Health Savings Account
Join Charleston's most iconic hotel where our hospitality professionals are rooted in tradition and growing with purpose. We welcome all who arrive with open hands and open hearts.
Qualifications
1 to 2 years of IT experience in an environment with Windows servers and desktops
Microsoft Active Directory.
Microsoft 365
Printers/scanners
Windows 10
Windows Server 2012/2016/2019
Basic networking (TCP/IP, DNS, VLANs, etc.)
Network Equipment (Cisco, Aruba, and Ruckus preferred)
Hospitality experience preferred
The Charleston Place is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law.
IT Field Technician (Charleston, Sc)
Technical Support Specialist job 21 miles from Charleston
The IT Field Technician provides onsite technical support for Parker's Kitchen locations.
Responsibilities:
Travels to the stores to provide onsite technical support
Provides technical support for the Point-of-Sale systems and peripherals. Ability to replace hardware elements of POS system - scanners, printers, Pin Pads and complete registers.
Work with higher-level techs to troubleshoot issues such as software, hardware, and Internet connectivity
Install/replace standard PC hardware, and peripheral components such as monitors, keyboards, and printers
Knowledge of Cat5 wiring and terminating and low voltage wiring
Ability to learn and configure in store software systems
Instructs users in use of equipment and software
Performs other job-related duties as assigned by Parker's Help desk
Provide updates, status, and completion details via ticketing system
Knowledge, Skills, and Abilities:
Advanced knowledge of Microsoft Office Suite required
Must have a valid driver's license and be able to go between stores without difficulty
Demonstrates flexible and efficient time management and ability to work independently and prioritize work
Excellent organizational skills and initiative to improve processes
Demonstrates patience with users and the ability to assist and train inexperienced users
Communicates regularly with the manager about issues
Provides strong attention-to-detail regarding daily tasks, projects, and troubleshooting
Maintain communication within the department ensuring that no duplicate work is being performed by other support staff
Maintain a neat work environment; help maintain and organize server room and test lab
Earns the trust of others through open, honest communication and follow through
Plans work and schedules activities so deadlines and objectives are met
Respectfully interact with co-workers
Acts as a role model within and outside of the department
Accountable to act with integrity, adhere to company expectations of performance and behavior, abide by work rules and demonstrate high standards of moral and ethical conduct at all times.
Leads by example in meeting company expectations of performance and behavior in the support center as established in the Employee Handbook.
Must be reliable and punctual in reporting to work as scheduled
Maintains confidentiality of all company information, is forthcoming in reporting all policy and procedural violations and any wrongdoing to the Director of Human Resources
EDUCATION AND REQUIREMENTS:
Required:
Intermediate computer skills
Must be available to work a flexible schedule, including periodic on-call shifts.
Must maintain a current, valid, unrestricted driver's license with an insurable driving record and be able to go between stores without difficulty.
Preferred:
Experience with NCR POS systems preferred
Experience in corporate IT department is preferred
Travel:
Travel is required inside Parker's assigned geographic regions.
PHYSICAL REQUIREMENTS:
Prolonged periods sitting, standing, and working on a computer
Must be able to safely ascend/descend ladders
Must be able to lift up to 50 pounds at time.
Parker's Companies is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Parker's does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
Shop & Field Support Technician
Technical Support Specialist job in Charleston, SC
Job DescriptionBenefits:
Bonus based on performance
Paid time off
Job Title: Shop & Field Support Technician Job Type: Full-Time Schedule: MondayFriday, with occasional scheduled Saturdays Pay Range: $19$24 per hour
Location: Charleston, SC
Join Our Team!
Are you someone who likes variety in your workday and enjoys both hands-on tasks and being on the move? Were looking for a reliable and hardworking Shop & Field Support Technician to support our team in both shop operations and fieldwork.
This is a vital role that keeps our business running smoothlyperfect for someone whos organized, dependable, and ready to jump in wherever needed.
What Youll Do:
Keep our shop organized and stocked by managing tools and inventory
Deliver equipment, materials, and tools to job sites
Provide support on job sites as needed
Load and unload heavy materials and equipment
Maintain and organize tools and shop equipment
Drive company vehicles for pickups and deliveries
Follow all safety procedures and company guidelines
Work alongside a great team to get the job done right
What Were Looking For:
A valid South Carolina drivers license
A clean driving record (no major violations in the last 3 years)
Basic knowledge of tools and construction equipment
Physically able to lift and move heavy items
A team player with a positive attitude and strong communication skills
Dependability and a willingness to take initiative
Perks & Benefits:
Paid Time Off (PTO)
Company-provided uniform shirts
Friendly, team-first work environment
Accident Insurance Plan
Three-Month Disability Coverage
Basic Life Insurance
Telemedicine Benefits
Ready to Get to Work?
If you're looking for a fast-paced, hands-on job with a company that values your hard work and team spirit, we want to hear from you!
Apply today at:
*******************
***************************
Helpdesk Support Technician
Technical Support Specialist job 12 miles from Charleston
North Charleston, SC We are seeking a motivated and customer-oriented Helpdesk Support Technician to provide first-line technical assistance to end-users. You will be responsible for responding to helpdesk tickets, resolving basic IT issues, and escalating complex problems to higher-level support. This role is ideal for candidates with strong communication skills and a foundational knowledge of computer systems, hardware, and software.
Responsibilities:
Provides technically correct responses to end users in a timely manner and records all user support activity in the IT helpdesk.
Builds WIN11 computers in accordance with Build Guide and assist users in transferring files, certificates etc to newly issued computers.
Installs unique software for project teams (after verifying proper licensing)
Maintains computer acceptance letters from users and ensures accurate hardware/software inventories.
Responsible for sanitizing computers returned by users and for timely update of computer information in active directory and IT inventory system.
Ensures adherence to IT security policies and procedures escalating issues to senior staff when necessary.
Required:
Associates Degree or higher form of education
1 plus year of Helpdesk Support experience
Active Directory Work Experience
Strong verbal and written communication skills
Organized with attention to detail.
Ideal candidate will have 1-5 years of experience and must be able to work on site in North Charleston, SC. US Citizen
Please submit resume to: wendyc@selectek.net
Wendy 678-802-6616
Internal Systems & Messaging IT Specialist
Technical Support Specialist job in Charleston, SC
Essential Job Functions:
Clearance Type Required: TS/SCI
Job Responsibilities
Perform initial configuration and installation of Server and Workstations hardware, software, and peripherals.
Identify, log, and resolve technical problems with Servers, Workstations, and network systems.
Upgrade software and hardware on Servers and network infrastructure.
Integrate and automate cycles and Windows activities through an automated batch manager, “Control-M”.
Manages, monitors, and implements security configurations for virtual environments and networks.
Manages, monitors, and implements patches (Operating System an application) for servers, workstations, and network devices.
Analyze, evaluate, and test software/hardware problems and submit findings to management officials.
Assist management in the operation of desktop related services.
Leadership Responsibilities:
Builds relationships with the team members and represents their interests when discussing needs with APM or client.
Involvement in recruiting, interviewing, and selection of future team members.
Creates an expectations document for the team to ensure compliance with needs of the area/client.
Establishes and maintains recurring 1 on 1 coaching meetings with employees for coaching and development.
Submits systems access requests as needed for new hires, etc.
Conducts team introductions for new hires and trainings.
Independently devises ways to improve processes and improve systems efficiency for processes and procedures.
Assists Assistant Project Manager with projects and other responsibilities.
Must be able to work on several tasks simultaneously and to work independently without any higher-level coordination or direction for day-to-day activities.
Qualifications: (what are the required minimums for the position - Reference L-cat Description)
A four-year degree in information technology or business-related field is preferred. (Experience may be substituted for education as follows: 2 years of college + 2 years' experience relative to the specific position or 4 years' experience relevant to the specific position.)
Knowledge and experience with the administration of personal computers and Desktop computer hardware, running Windows 2010 or future elaborations in a Windows network environment
Experience with PC workstation operations including O365 Office Suite word processing, spreadsheets, and electronic mail, local area network and Wide Area Network hardware infrastructure.
Experience with the installation, configuration, and maintenance of Network Printers
Knowledge and experience in the administration of Active Directory
Knowledge and experience in the administration of network shares and permissions.
Knowledge and experience with Windows PowerShell for system administration
Knowledge and experience in the administration of VMWare and vSphere
Knowledge and experience in the administration of SAN/NAS Storage
Knowledge and experience in the administration Windows Server 2019 and 2022
Knowledge of and/or experience with “Control-M” batch scheduling software or similar software
Work Schedule:
The contractor employee will work an 8-hour shift with a non-compensated 45-minute lunch (See your Project Manager for work schedule). Additional hours may be required and must be authorized by your Project Manager and DoS Management. Must be able to work onsite 5 days a week.
IFAS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Problem Solving Engineer - Technical Launch Support
Technical Support Specialist job in Charleston, SC
SWJ Technologie specializes in providing engineering, planning, and project management services across various industries. We are currently seeking a Problem Solving Engineer - Technical Launch Support for a client in the automotive industry, specializing in vehicle manufacturing. This is a Contractor role based in Charleston, SC that requires onsite presence. If you're eager to grow your career and make a meaningful impact on exciting projects, we look forward to your application.
PURPOSE:
The Problem Solving Engineer - Technical Launch Support is responsible to support the resolution of open issues during the start-up phase of a new industrial production program. This role focuses on identifying technical problems, initiating cross-functional investigation, and ensuring structured follow-up across all involved departments.
RESPONSIBILITIES:
Collect, document, and categorize technical issues discovered during early production
Initiate structured follow-up with internal teams (e.g. engineering, process support, quality)
Facilitate root cause analysis and escalate unresolved issues as needed
Track the implementation and verification of corrective actions
Maintain documentation and reporting of issue status and progress
Support coordination between operations and problem-solving stakeholders
QUALIFICATIONS:
Bachelor's degree in engineering or equivalent field
3+ years of experience in technical coordination, industrial quality support, or structured problem resolution
REQUIRED SKILLS:
Hands-on experience with problem-solving tools and methodologies (e.g. 8D, 5-Why, Ishikawa)
Prior work experience in the aerospace or automotive industry is required
Strong organizational and communication skills
Familiarity with tracking tools or ticket systems preferred
On-site availability in Charleston, SC is required
PHYSICAL REQUIREMENTS:
Work is normally performed in an office, laboratory, manufacturing floor, or machine shop setting where physical work includes, but is not limited to sitting, standing, reaching, kneeling, bending, and lifting up to 25 lbs.
Must be able to understand and comply with all relevant safety practices.
FLSA STATUS/WORKING SCHEDULE:
Location: Charleston, SC
Schedule: Day shift, 40h/w
Duration: 6 months
Assignment Start: Q4 2025
Contract Type: Full-time, on-site
DISCLAIMER:
This job description is a high-level overview of general expectations of this position. It is not intended to list every responsibility of the position, nor does it represent an employment contract of any kind.
SWJ TECHNOLOGY and all of its subsidiaries (i.e., NGE EQUIPMENT and ProjectOne US) are Equal Opportunity Employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender, disability status, protected veteran status, or any other characteristic protected by law.
Problem Solving Engineer - Technical Launch Support
Technical Support Specialist job 19 miles from Charleston
SWJ Technologie specializes in providing engineering, planning, and project management services across various industries. We are currently seeking a Problem Solving Engineer – Technical Launch Support for a client in the automotive industry, specializing in vehicle manufacturing. This is a Contractor role based in Charleston, SC that requires onsite presence. If you’re eager to grow your career and make a meaningful impact on exciting projects, we look forward to your application.
PURPOSE:
The Problem Solving Engineer – Technical Launch Support is responsible to support the resolution of open issues during the start-up phase of a new industrial production program. This role focuses on identifying technical problems, initiating cross-functional investigation, and ensuring structured follow-up across all involved departments.
RESPONSIBILITIES:
Collect, document, and categorize technical issues discovered during early production
Initiate structured follow-up with internal teams (e.g. engineering, process support, quality)
Facilitate root cause analysis and escalate unresolved issues as needed
Track the implementation and verification of corrective actions
Maintain documentation and reporting of issue status and progress
Support coordination between operations and problem-solving stakeholders
QUALIFICATIONS:
Bachelor’s degree in engineering or equivalent field
3+ years of experience in technical coordination, industrial quality support, or structured problem resolution
REQUIRED SKILLS:
Hands-on experience with problem-solving tools and methodologies (e.g. 8D, 5-Why, Ishikawa)
Prior work experience in the aerospace or automotive industry is required
Strong organizational and communication skills
Familiarity with tracking tools or ticket systems preferred
On-site availability in Charleston, SC is required
PHYSICAL REQUIREMENTS:
Work is normally performed in an office, laboratory, manufacturing floor, or machine shop setting where physical work includes, but is not limited to sitting, standing, reaching, kneeling, bending, and lifting up to 25 lbs.
Must be able to understand and comply with all relevant safety practices.
FLSA STATUS/WORKING SCHEDULE:
Location: Charleston, SC
Schedule: Day shift, 40h/w
Duration: 6 months
Assignment Start: Q4 2025
Contract Type: Full-time, on-site
DISCLAIMER:
This job description is a high-level overview of general expectations of this position. It is not intended to list every responsibility of the position, nor does it represent an employment contract of any kind.
SWJ TECHNOLOGY and all of its subsidiaries (i.e., NGE EQUIPMENT and ProjectOne US) are Equal Opportunity Employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender, disability status, protected veteran status, or any other characteristic protected by law.
Powered by JazzHR
l7bhbaYFmy
GI Technical Specialist - SJCH Pediatric Endoscopy
Technical Support Specialist job in Charleston, SC
The GI Technical Specialist on the Endoscopy Unit reports to the Nurse Manager. Under general supervision of the RN, assists with endoscopic procedures and provides direct patient care before, during and following GI procedures. Cleans and maintains all endoscopic instruments and equipment. Maintains a clean work area and assists with patient transportation
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC000430 CHS - Endoscopy - Pediatric (SJCH)
Pay Rate Type
Hourly
Pay Grade
Health-22
Scheduled Weekly Hours
40
Work Shift
Day (United States of America)
Entity/Organization: MUHA (Medical University Hospital Authority/Medical Center)
Hours per week: 40
Scheduled Work Hours/Shift: Days
Fair Labor Standards Act Status: Hourly
Job Summary/Purpose: The GI Technical Specialist on the Endoscopy Unit reports to the Nurse Manager. Under general supervision of the RN, assists with endoscopic procedures and provides direct patient care before, during and following GI procedures. Cleans and maintains all endoscopic instruments and equipment. Maintains a clean work area and assists with patient transportation.
Minimum Training and Education: At least a high school diploma or equivalency with at least one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a Bachelor's degree. Successful completion of the SGNA modules for GI Technical Specialist within a specified time frame desired. Possess ability to understand and implement a variety of detailed instructions in the execution of therapeutic procedures and ability to make accurate physical observation of patients. Applicant must communicate effectively both verbally and in writing. Basic computer skills required.
Required Licensure, Certifications, Registrations: Current Basic Life Support (BLS), either a certification from an American Heart Association (AHA) BLS for Healthcare Providers (or AHA recognized equivalent) or an American Red Cross CPR/AED for Professional Rescuer and Healthcare Provider required and must be maintained.
Additional Job Description
Physical Requirements: Ability to perform job functions while standing. (Continuous) Ability to perform job functions while sitting. (Continuous) Ability to perform job functions while walking. (Continuous) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work outside in temperature extremes. (Infrequent) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Frequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Continuous) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Frequent) Ability to perform "pinching" operations. (Frequent) Ability to perform gross motor activities with fingers and hands. (Continuous) Ability to perform firm grasping with fingers and hands. (Continuous) Ability to perform fine manipulation with fingers and hands. (Continuous) Ability to reach overhead. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to fully use both legs. (Continuous) Ability to use lower extremities for balance and coordination. (Frequent) Ability to reach in all directions. (Continuous) Ability to lift and carry 50 lbs. unassisted. (Infrequent) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36" to overhead 25 lbs. (Infrequent) Ability to exert up to 50 lbs. of force. (Frequent) Examples include: To transfer a 100 lb. patient that can not assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand. Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to deal effectively with stressful situations. (Continuous) Ability to work rotating shifts. (Frequent) Ability to work overtime as required. (Frequent) Ability to work in a latex safe environment. (Continuous) Ability to maintain tactile sensory functions. (Continuous) *(Selected Positions) *Ability to maintain good olfactory sensory function. (Continuous) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions)*
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************
(P) Aircraft Systems - Free Housing Support
Technical Support Specialist job 12 miles from Charleston
JOB TITLE: (P) Aircraft Systems - Free Housing Support PAY RATE: $38/hour
We are a national staffing agency partnering with top-tier aerospace and defense companies, and we’re seeking first-class employees to join our clients’ teams!
Job Details:
Contract Length: 12 months (with potential extension)
Benefits: Medical, dental, and vision (Cigna)
Perks: Bonus potential + Priority as a Tier 1 supplier
Opportunities: Thousands of openings nationwide
FREE Housing Support Available – Ask your recruiter for details!
Shift: Must be available to work 1st, 2nd, or 3rd shift
Qualifying Questions:
Are you a U.S. person as defined under ITAR regulations?
Do you meet the educational and experience requirements for this role?
Can you commute to the job location or relocate if necessary?
Summary:
Perform complex production assembly operations on structural parts, mechanical assemblies, subassemblies, and aircraft systems using both manual and automated tools.
This role requires extensive hands-on experience in aerospace systems and interior installations.
Read and interpret technical work instructions, blueprints, drawings, and specifications.
Install structural components and aircraft interiors (e.g. landing gear, control surfaces, panels, seats, galleys, lavatories).
Install and test aircraft systems, including hydraulics, ductwork, water/waste systems, and IFE components.
Use a variety of hand and power tools (e.g. rivet guns, lock bolt pullers, ratchets, Quackenbush, vibratory tools).
Apply chemical solvents, sealants, primers, adhesives, and paints as needed.
Operate mechanical lifts (e.g. ladders, snorkel/tiger lifts).
Inspect work for quality and ensure compliance with FOD prevention protocols.
Follow safety and regulatory standards with consistency and urgency.
Perform physically demanding tasks (bending, climbing, lifting 10–35 lbs, kneeling, reaching, and prolonged standing).
Requirements:
High School diploma/GED required.
Vocational training, Associate’s degree, or equivalent combination of education and experience preferred
7+ years of aerospace, fabrication, or manufacturing experience
7+ years of experience in aircraft systems (hydraulics, PECS, ICS, ducting, IFE, interiors, water/waste)
1+ years of experience reading blueprints and following detailed work instructions
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Strong communication skills and a results-driven mindset
Must be a U.S. Person (as defined by ITAR).
Desired Skills:
10+ years of relevant experience or equivalent education/training
Aviation degree or formal aviation training preferred
About Us:
The Structures Company is a premier national aerospace and defense staffing agency specializing in contract, contract-to-hire, and direct hire placements. We deliver expert workforce solutions across engineering, IT, production, maintenance, and support roles.
As trusted partners to major aerospace OEMs and Tier 1 suppliers, we connect professionals with opportunities to grow and excel in the aviation and aerospace industries.
Eligibility Requirements:
U.S. Citizenship is required under ITAR regulations. A U.S. person is defined as a lawful permanent resident or a protected individual under 8 U.S.C. 1324b(a)(3).
Keywords: aerospace, aviation, engineering, maintenance, aircraft design, defense
Take your career to new heights—apply today!
Helpdesk Technician
Technical Support Specialist job 12 miles from Charleston
Selectek has an immediate need to bring on a Helpdesk Support Technician to join their clients growing team. This role will focus on PC builds. The role will be taking devices from WIN10 to WIN11. Responsibilities:
Provides technically correct responses to end users in a timely manner and records all user support activity in the IT helpdesk.
Builds WIN11 computers in accordance with Build Guide and assists users in transferring files, certificates etc to newly issued computers.
Installs unique software for project teams (after verifying proper licensing)
Maintains computer acceptance letters from users and ensures accurate hardware/software inventories.
Responsible for sanitizing computers returned by users and for timely update of computer information in active directory and IT inventory system.
Ensures adherence to IT security policies and procedures escalating issues to senior staff when necessary.
Requirements:
Formal IT Education (degree certificate etc)
Strong verbal and written communication skills
Organized with attention to detail.
Pay Rate: $22.00 - $25.00/hr
Term: 1 year contract that may turn into Temp to Direct Hire
If you are qualified and interested in this opportunity, please send an updated resume to klankswert@selectek.net OR contact Kyle Lankswert directly by calling 470-203-9801.