Technical support specialist jobs in Chesapeake, VA

The Richmond Group USA has been engaged in a search for a well-rounded IT System Administrator to join a global, privately-owned specialty products manufacturer and distributor. This industry leader is successful and growing-doubling the size of its U.S. business since 2021 and delivering ~10% growth this year even amid tariffs. You'll be part of a strong work culture (a genuinely positive place to work) with no nights or weekends, and a company already planning to expand its facility footprint to support continued growth. In this role, you'll own on-site IS/IT support for the North American operation while aligning with high-level strategies from HQ in Europe. You'll procure, configure, and support Windows desktops/laptops and peripherals (printers, scanners); deploy and maintain physical/virtual servers (VMware ESXi) across Windows Server and Debian Linux; manage backup/replication (Veeam); and maintain network infrastructure (managed switches, VLAN L2/L3 segmentation, WLAN, monitoring/diagnostics, SD-WAN redundancy/failover, FortiGate firewalls, and VPN tunneling for site-to-site and remote access). You'll support user accounts (locally and with the Corporate IT team), conference room A/V, and facility technology services (security/surveillance, entry systems, environmental sensors, vendor-managed ERP-Sage 300), while enforcing security best practices, documenting systems, managing inventory/lifecycle, collaborating with remote teams, and traveling occasionally to the European HQ for training. If this sounds like your kind of hands-on, high-impact IT role, we'd love to hear from you-Apply today! Background: 5+ years in IT Support/Administration Strong Windows/Server + Debian Linux, Microsoft 365/Azure, networking (TCP/IP, DNS, DHCP, VPN), and security practices; excellent customer service. Preferred certs: CCNA, Security+/Network+, CISSP, AWS CCP, Azure Fundamentals (or higher). **Please note that candidates for this position must be legally authorized to work in the U.S. without current or future sponsorship to be considered for employment. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at Norfolk, VA. This position is contingent upon award. How Role will make an impact: Technical Proficiency: * Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure) * Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup) * Electronic device functionality (computers, network components, peripherals) * Operating System command line execution (e.g., ipconfig, netstat) * Cloud computing service and deployment models (SaaS, IaaS, PaaS) * Network protocols (TCP/IP, DHCP, DNS) Security Awareness: * Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control) * Data security standards (PII, PCI, PHI) * Information classification, compromise procedures, and incident management processes Support and Service Delivery: * Risk management processes (assessment and mitigation) * Incident data analysis and trend identification Service desk best practices * Customer service and communication skills * Technical training development and delivery Incident tracking and solution database management * Trouble ticketing system utilization (incident, problem, event documentation) * Standard Operating Procedure (SOP) development and maintenance Requirements What You Will Need to Join Our Award-Winning Team: * Clearance: Must possess and maintain an active Secret Clearance * Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support. * IAT II Certification

ADP is hiring a Technical Support Analyst (Bilingual English/Spanish). Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself. As a Technical Support Analyst, you will provide on-the-spot technical support for ADP products and help clients with product hardware, software, and operating system issues via phone or remote access. You'll also support product upgrades, maintenance, and diagnostics. To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: ****************************************** WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Assist Clients with technical support, product upgrades, maintenance, diagnostics, and more -- providing unmatched service that allows our technologies to deliver and exceed client expectations. You will effectively troubleshoot, replicate, and develop creative solutions for client challenges, escalating to second-level support if needed. Serve as the Subject Matter Expert for industry-standard technology, such as browser web support, user access issues, website customization, etc., while continuing to stay up-to-date on emerging technology and trends and remaining proficient on networks, operating systems, hardware, software, databases, browsers, and related products. Be the liaison between Implementation, Client Services, Management, and Corporate Support to ensure high impact challenges are resolved in a timely and satisfactory manner. TO SUCCEED IN THIS ROLE: Required Qualifications 1+ years of Customer Service experience (Bilingual English/Spanish)

ADP is hiring a Technical Support Analyst (Bilingual English/Spanish). Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself. As a Technical Support Analyst, you will provide on-the-spot technical support for ADP products and help clients with product hardware, software, and operating system issues via phone or remote access. You'll also support product upgrades, maintenance, and diagnostics. To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Assist Clients with technical support, product upgrades, maintenance, diagnostics, and more -- providing unmatched service that allows our technologies to deliver and exceed client expectations. You will effectively troubleshoot, replicate, and develop creative solutions for client challenges, escalating to second-level support if needed. Serve as the Subject Matter Expert for industry-standard technology, such as browser web support, user access issues, website customization, etc., while continuing to stay up-to-date on emerging technology and trends and remaining proficient on networks, operating systems, hardware, software, databases, browsers, and related products. Be the liaison between Implementation, Client Services, Management, and Corporate Support to ensure high impact challenges are resolved in a timely and satisfactory manner. TO SUCCEED IN THIS ROLE: Required Qualifications 1+ years of Customer Service experience (Bilingual English/Spanish)

Job Title: IT Support Specialist I Department: Support Job Type: Regular Full-Time Who We Are: Mode5 is a leading IT Managed Services company providing world-class technology services to businesses for the past 23 years. We provide an exciting and stable work environment. With our strong growth, Mode5 is looking for talented people to join our team and is seeking an IT Support Specialist. This is not the typical stale IT job where you're stuck working on the same old network and aging technologies with limited growth. Here, you will support many technologies, while partnering with talented people in your everyday work! What You Need: As an IT Support Specialist, you will need a working knowledge of Microsoft technologies, workstations, and networks, along with a high value for customer service. Minimum of 1 to 2 years' of remote and onsite desktop support experience Direct experience with Windows 11 and Microsoft 365 Hands on experience with Active Directory user administration and basic networking Managed Services or Technology Consulting experience a plus! Things You Will Do: As an IT Support Specialist, you will troubleshoot a wide variety of challenging issues such as the following: Troubleshoot, and resolve user support issues while maintaining customer satisfaction. Support desktops, software and networks in multiple environments. Diagnose, configure, and resolve network issues involving routers, switches, and connectivity. Your Benefits: At Mode5, your role will make a significant impact to our clients each day while providing the opportunity to work with new technologies each day. Here, you will grow and develop technically and professionally. We take personal development seriously, and love to promote within. Free Fridays! - Every other Friday off. Paid! Competitive Compensation Medical, Dental, and Vision Insurance Simple IRA Savings Plan with Company Match Certification Assistance and Bonus Reward Program Paid Holidays and Vacation Days Causal Work Environment Employee Social Events Life Insurance Coverage Incidental Telecommuting Employee Referral Bonus Alt. Titles: IT Support Specialist, IT Desktop Specialist, IT Helpdesk, , IT Support Technician Must be available to work at our Norfolk office. We are an Equal Opportunity Employer

General Description Under general direction, the IT Support Specialist will provide on-site technical support for the U.S. Army Corps of Engineers' Engineering Research and Development Center (ERDC) Field Research Facility. This role serves as the primary point of contact for all local IT needs, ensuring smooth daily operations of computers, network devices, and related systems. The specialist will support end users with hardware, software, and connectivity issues; coordinate with enterprise IT teams on system installations and maintenance; and maintain accurate documentation of equipment and service activities. This position requires strong technical knowledge, hands-on troubleshooting skills, and a commitment to providing responsive, professional customer support in a research and field environment. How You Will Fulfill Your Mission Serve as the first point of contact for ERDC FRF lab customers seeking information technology-related technical assistance Provide end-user support for desktop and notebook systems Interact with users daily and assist them with technical issues related to their Windows or Macintosh desktop or notebook system, client application software, printers, or mobile device. Serve as on-site POC for all IT equipment, such as network devices and server systems. Perform desktop and laptop imaging and installation as needed. Record all work in a helpdesk ticketing system. Assist network and systems administration teams with on-site requirements for equipment such as installation, cabling, and power. Serve as site POC for IT-related issues, coordinating user requests with and ensuring the site's needs are effectively communicated to the enterprise IT organizations. Provide professional, courteous, prompt, and accurate IT support and solutions to corporate end users. Work together on issues with other IT technical staff when required. Document and maintain configuration and process information. The duties and responsibilities described in this position description in no way state or imply that these are the only duties performed. This position may require that additional duties and responsibilities be performed. Why We Value You You are able to work independently and show a high level of initiative and attention to detail. You have a consistent character and do not yield to pressure to compromise or cut corners. You have a strong ability to communicate effectively with superiors, colleagues, and customers by clearly expressing your intent and understanding the focus and purpose of the conversation while allowing each person to get their point across. You are open to new ideas and innovations and can create modifications or changes in yourself to adapt or suit a new environment/situation. You have faith in your own ideas and ability to be successful. You hold yourself to the highest standard and work to inspire your team to produce quality work. Specific Knowledge/Certification Requirements Minimum Qualifications Minimum 2 years' experience supporting desktop operating systems in a Microsoft Active Directory environment. Minimum 2 years' experience supporting the following software: Microsoft Office suite, Adobe Acrobat, Internet Explorer, Google Chrome, Firefox, Safari, and McAfee Virus protection (or other enterprise antivirus solution). CompTIA A+ certification (within first 6 months of hire) Possession of or ability to obtain a US government secret clearance. Strong technical knowledge of Microsoft Windows desktop operating systems Experience installing, configuring, and maintaining network printing devices. Experience supporting desktop VPN client configuration and operations. Preferred Qualifications Associate's degree in information technology, Computer Science, or a related field. Baseline familiarity with Linux operating systems and comfort using the command line is desired, with opportunities to grow these skills by supporting Linux-based systems alongside primary desktop support duties. Experience supporting Mac OS in an enterprise environment. Experience with Bomgar Remote Support Tools or a comparable remote support platform. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Working Conditions The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions Physical Demands : While performing the duties of this job, the employee may be required to walk, sit, or stand for extended periods of time; reach with hands and arms; balance; stoop; talk or hear; have sufficient manual dexterity to operate a keyboard, calculator, telephone, and other such office equipment as necessary; may occasionally move and/or lift up to 50 pounds or more with assistance. Specific visual abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus Work Environment : Work will mainly be performed in an office setting and occasionally with irregular hours. Travel : A low amount of travel away from the office may be required.

The Site Support Personnel provides essential day-to-day support across facility operations, grounds maintenance, cleaning, and junior training support tasks. This position is a versatile role critical to maintaining the functionality, appearance, and operational readiness of the training site. The ideal candidate is dependable, adaptable, and comfortable working in both indoor and outdoor environments. Key Responsibilities: Assist with routine facility upkeep, including light repairs, organization, and supply restocking Perform grounds maintenance duties such as mowing, trimming, and general landscaping Support cleaning schedules for common areas, classrooms, restrooms, and lodging spaces Set up and break down equipment or materials for training exercises and events Act as a junior role-player during training scenarios as directed Transport tools, equipment, or supplies across site locations Ensure work areas are safe, clean, and compliant with company policies Provide general support to training staff and instructors as needed Perform other duties as assigned by supervisors Qualifications: High school diploma or GED Must be 18 years of age or older Ability to lift up to 50 lbs and perform physical labor in various weather conditions Strong work ethic, punctuality, and willingness to learn new tasks Ability to work independently and as part of a team Must pass a background check and drug screening Reliable transportation to and from work site Preferred Attributes: Previous experience in groundskeeping, janitorial work, or facility maintenance Familiarity with basic tools, lawn care equipment, or cleaning supplies Interest or prior exposure to training environments, law enforcement, or military settings WORKING CONDITIONS Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday-Friday standard core hours, however some extended or weekend hours may be required.

The Acquisition Support Specialist provides professional acquisition, contract management, and administrative support to the MARAD Office of Acquisition. The role includes assisting with pre-award planning, solicitation preparation, source selection, contract administration, and closeout activities in compliance with FAR, TAR, and agency policies. Key Duties: Assist with acquisition planning, market research, and requirements documentation. Support drafting of SOWs, PWSs, IGCEs, solicitations, and contract files. Perform price analysis and Excel-based data review (Pivot Tables, lookup formulas). Support source selection documentation and evaluation preparation. Assist with contract modifications, COR letters, award documents, and closeout. Maintain data in PRISM, FPDS-NG, and SharePoint; prepare routine reports. Support compliance with acquisition policy and regulatory updates. Requirements: 5+ years Federal contracting experience. FAC-C (Professional) / DAWIA III required. Solid knowledge of FAR and contracting methods. Strong writing, organization, and Excel skills

Solvere Technical Group is seeking a skilled Strength and Conditioning Specialist (CSCS), Level 1 to join our team. The ideal candidate will be responsible for developing and implementing strength and conditioning programs to enhance the athletic performance of our clients. The Strength and Conditioning Specialist will work closely with athletes to assess their physical abilities and design customized training plans to help them reach their peak performance levels. Responsibilities: 2+ years of full-time experience as a Strength & Conditioning Specialist in collegiate (or higher), professional, or tactical athletics; aerospace industry, test pilot/astronaut or similar man-machine high-performance environment Qualifications: Undergraduate degree in Human Performance, Kinesiology, Exercise Science, or a related field. Required Certification: National Strength and Conditioning (NSCA) Certified Strength and Conditioning Specialist (CSCS) or Collegiate Strength and Conditioning Association (CSCCa) and Strength and Conditioning Coach Certified (SCCC). Current certification in basic cardiopulmonary resuscitation (CPR), including Automated External Defibrillator (AED) Training. Clearance: Active Secret Clearance BENEFITS Solvere offers a comprehensive and generous benefits package. The Solvere benefits package includes medical, dental, and vision insurance for the employee and/or families. Solvere also includes basic life insurance plus short- and long-term disability for the employee. Employees may elect to enroll in our company s 401k plan. Employees will also accrue paid time off and holidays. Additional voluntary options include supplemental insurance plans. About the Company Visit: ************************ Solvere Technical Group is committed to non-discrimination and equal employment opportunity. All qualified applicants will receive consideration for employment without discrimination based on disability, protected veteran status or any other characteristics protected by la

JOB DESCRIPTION Watershed Security, is a Veteran Owned Small Business with over 20 years Cybersecurity and Government Contracting experience. Watershed is looking for a Navy Program of Record (POR) Technician to install, troubleshoot and operate NAVY POR systems on Military Sealift Command vessels. Work will be onsite in Chesapeake and Norfolk Virginia and will require extensive travel. REQUIRED QUALIFICATIONS Must have a DoD Secret Clearance Work will occur at contractor facilities in Chesapeake Virginia and at Navy facilities in the Norfolk area. Extensive travel will be required to CONUS and OCONUS locations Possess or be able to obtain a US Passport within 1 month of hire Must possess an IAT II-level security certification as outlined in DoD 8570.01-M Must have at least 7 years of progressive IT experience, with recent POR experience within the past 3 years Must possess Subject Matter Expert-level knowledge and/or skill set in building, deploying, and/or providing tier 2/3 support in at least one of the following systems: CANEs, ADNS, COMPOSE 4.0.x, GCCS 4.1.1.2, CENTRIXS Block 0/1/2, and/or CND systems Must possess knowledge and/or skill set in some or all of the following areas: enterprise-level tier 2/3 computer network support, server virtualization software (VMWare or Microsoft Hyper-V) usage, workstation image deployment, Microsoft Active Directory user and group administration, TMG, IAV patching, CTO/EXORD/OPORD implementation, HBSS configuration, WSUS configuration, Naval Fleet NOC engagement DESIRED QUALIFICATIONS Experience managing small teams to coordinate the installation and maintenance of Navy IT systems in accordance with established policies and procedures Should be able to lift items of 50lbs or less and be able to navigate uneven work surfaces in the environment Must be able to efficiently communicate with senior leadership on the status of activities being performed Must be able to effectively manage team member activities to ensure complete success in resolving the problems being encountered by the user base. PAY RANGE Final salary is influenced by factors such as location, contract labor categories, experience, skills, education, and certifications. Watershed offers competitive compensation, medical and dental benefits, educational reimbursement, 401K plans with matching, 15 days of PTO to start and 11 paid holidays per year. The proposed salary range for this position is: $80,000 - $102,000 USD Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Powered by JazzHR IMq3Vmx0cD

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Worked in Desktop Support Role for Atleast 5 Years in user community supporting few thousand user community Deploy Office2013 to aprox 2500 Desktops / Laptops in a phases Work with other teams and get the desktops / Laptops ready for E-mail migration Debug for any Desktop issues during office 2013 deployment. Qualifications Microsoft Office 2013 Windows 2008, Windows 7 Deploy office 2013 to few thousand machines Need to work on Script to deploy Office 2013 to all client machines as ITCM tool is not working Exp in Windows 2008, Windows 7 Environments Done Mass Roll outs of Office 2013 to users at various locations across USA. Location is Smithfield VA or Lisle, Chicago Additional Information Candidates need to have demonstrated Office 2013 experience, Windows Admin, Deployment, Scripting, Desktop Support.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Under the direction of the Supervisor of Technology Support Services, performs routine work. Work involves assisting team members with the servicing and repairing of computer hardware (desktops, laptops, and mobile computing devices), applications, and associated peripherals to include preventive maintenance and component replacement. Work requires providing professional customer service to staff and students. The work is dispatched from the help desk. Essential Duties Assists with the installation, maintenance and repair of computer hardware, applications, and associated peripherals. Assists with resolving computer hardware, application, and associated peripherals problems. Assists with the setup and configuration for new and replacement computer hardware, applications and associated peripherals. Familiar in the use of tools and equipment employed in testing and repairing of assigned systems. Tracks all work performed in the help desk work order system. Can travel to and from school's/work sites in the performance of duties. Utilizes appropriate safety equipment in the performance of duties. Conforms to all departmental procedures and policies. Models nondiscriminatory practices in all activities. (These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.) Minimum Qualifications (Knowledge, Skills and Abilities Required) Must possess a High School diploma. Must be able to demonstrate entry level experience in computer hardware and network support. Must possess a basic understanding of Windows 7 operating system, Microsoft Office, Ethernet network, Microsoft Server 2008, Active Directory Tools, TCP/IP, DHCP and DNS protocols. Must possess sound communication, customer service and professional skills. Ability to work effectively with team members and, at times, without direct supervision; establish and maintain effective working relationships with co-workers and end-users; utilize time efficiently; follow oral and written instructions. Must be able to operate a motor vehicle and possess a valid Virginia Driver's License. For a complete job description visit ********************************************************************************

Information Systems Solutions (ISS) is looking for an IS/IT Subject Matter Expert Level V to support the JS J7 Joint Training DevSecOps pipeline core infrastructure and data center in Suffolk, VA. The selected candidate will be responsible for supporting the Deputy Directorate, Joint Training (DDJT) for Assessment and Authorization (A&A) accreditation efforts. This role is 100% onsite. Key Responsibilities Test and apply security controls based on security categorization, the application of overlays (privacy, classified, intel, etc.) and security control tailoring (AI, NOFORN, etc.). Conduct active and passive reconnaissance of data, with the ability to assess and author Plans of Milestones and Actions (POA&Ms) containing accurate and verifiable mitigation statements, milestone tracking, and applying to the most relevant security control. Development of comprehensive required A&A documentation, including System Security Plan (SSP), Security Assessment Plan (SAP), Security Assessment Reports (SARs), etc. Adherence to the eMASS scheduled tasking within the accreditation cycle, including Quarterly Independent Verification and Validation (IV&V), quarterly STIG checks, Annual Security Review (ASR), monthly POA&M updates, and resubmission for ATO, ATC, IATC and IATT as applicable. Maintenance of DISA circuit connections (CCSDs), inheritance from accredited systems and cloud service providers, and the workflow schedule on accreditations. Why Work For ISS? At ISS we pride ourselves on providing an employee-focused and family first environment. Being a small business, we take the time to get to know our employees and have a vested interest in helping them achieve their career goals. We work to schedule regular social gatherings within the company to foster camaraderie. ISS values their employees by providing a comprehensive benefits package that includes a fully vested 401(k) matching program, coverage of family medical deductibles, spot bonuses, and educational assistance to further your career. Requirements Clearance Level TS/SCI clearance Certifications (IAT Level III) One of the following: CompTIA Advanced Security Practitioner (CASP CE) Cisco Certified Network Professional Security (CCNP Security) Certified Information Systems Auditor (CISA) Certified Information Systems Security Professional (CISSP) GIAC Certified Enterprise Defender (GCED) GIAC Certified Incident Handler (GCIH Functional area training certificates (required prior to start date): DISA eMASS Computer Based Training Annual Cyber Awareness Training Required Skills and Experience Required minimum qualifications include: A TS/SCI clearance. A Master's degree or 10 years of experience with data design in a consulting or internal role, defining data strategy and architectures while developing and mentoring staff at all levels to build and deliver high quality and highly innovative simulation services. At least 5 years of experience related to DoD major systems or programs.

Entry-Level IT Technician - Blackwater Technology Solutions Job Type: Full-Time | Entry-Level About Us Blackwater Technology Solutions is a veteran-owned IT services company built by two retired veterans. We deliver military-grade precision to local businesses through IT support, VoIP systems, website and AI integration, and workforce training. We're looking for a disciplined, motivated Entry-Level IT Technician to grow with us. You don't need to know everything on day one-you just need the drive to learn fast, solve problems, and take care of customers. What You'll Do Assist with the installation and configuration of VoIP and IT systems. Support AI-driven websites and integrations. Help troubleshoot and maintain client networks and systems. Participate in client site visits, audits, and routine service calls. Learn and apply best practices from senior technicians and leadership. What We Offer Paid training and sponsorship for CompTIA certifications (Tech+, A+, Network+). Direct mentorship from experienced Navy veterans. Hands-on experience with cutting-edge IT and AI tools. Clear growth path into higher-level IT roles. What We're Looking For Discipline, reliability, and eagerness to learn. Strong problem-solving and communication skills. Customer-first attitude. Local candidates preferred (Elizabeth City, Camden, Currituck). Basic IT knowledge helpful, but not required. Compensation & Benefits Competitive entry-level pay (commensurate with experience). Paid certification training. PTO and growth opportunities as the company expands.

Are you a Network Support Technician looking for a place where you can make an impact every day? Serco is the place for you! Join our Defense team supporting our CNIC program in this exciting role based out of Norfolk, Virginia. CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. In support of this effort the CNIC N6 Network Support Technician will be responsible for providing technical support to Audio Visual (AV)/ Video Teleconference Center (VTC) systems and IT services required to support Navy Marine Corps Internet (NMCI)/COSC planning, coordination, execution and business processes. In this role, you will: * Provide support in maintaining, troubleshooting, upgrading, and administering AV/VTC systems, sub-systems and components * Provide assistance with network account management, file share management, tech refresh services management, SIPRNET transition, legacy application and server reduction, database management, Service Level Agreement (SLA) tracking, invoice processing, Move Add Change (MAC) management, and application workbook maintenance * Troubleshoot system outages and engage with program-level support personnel, base-level communications, and regional staff to resolve issues * Provide support to resolve technical issues that arise during sustainment including maintenance trend analysis, technical issue resolution, interfacing with OEM, analysis of alternatives, and proposing solutions to improve uptime and readiness for locally installed systems * Provide customer support to include receiving calls for network connection, troubleshooting network issues/outages, process firewall change request and answer general network questions Qualifications To be successful in this role, you will have: * An active DoD SECRET security clearance * An up to date Information Assurance Technical (IAT) Level II baseline certification * High School Diploma with 4 years technical training related to Information Technology, Cyber Security, Computer Science, or related discipline * IT related knowledge and experience particularly in providing AV/VTC support * Experience in operating, maintaining, troubleshooting and upgrading Polycom 500 and SX 80 VTC and other related AV/VTC systems or sub-systems * Travel up to 10% Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The hourly amount for this position can be found at the top of the posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination. The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract. Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). * Medical, dental, and vision insurance * Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract * 401(k) plan that includes employer matching funds * Tuition reimbursement program * Life insurance and disability coverage * Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection * Birth, adoption, parental leave benefits * Employee Assistance Plan that includes counseling conditions * Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: ****************************************** Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: ********************.

The Internship Opportunity: Information Technology The Port of Virginia - Virginia Port Authority is seeking an Information Technology intern that will document the network design for both Operational Technology (OT) and Information Technology (IT) segmentation. They will develop parameters to effectively test network segmentation and create procedures, scripts, and documentation to validate and confirm the security of the segmentation. This work will support the integrity and resilience of the port's network infrastructure. The Port of Virginia's 8-Week Summer Internship Program runs from June 1, 2026 - July 24, 2026. It has been designed to develop, teach, and mentor undergraduate and graduate students as they explore career opportunities within the maritime industry. Students will have the opportunity to apply classroom knowledge to hands-on, project-focused tasks in various departments throughout The Port of Virginia. What You'll Do: Outcomes & Experience Obtain knowledge of network security in Operational Technology (OT) environments. Develop professional documentation skills for technical processes. Practice effective team communication in a collaborative setting. Configure, deploy, and test equipment for the North NIT Optimization Project. Support the team in troubleshooting network issues. Participate in departmental meetings and training sessions to enhance technical and professional skills. Who You Are: Qualifications Must be currently enrolled and in an accredited program or graduate program (having completed freshman / first year) during the time of the program. Must be available to work full-time (40 hours per week) from June 1, 2026 to July 24, 2026. Must attach a resume and cover letter. You Should Know: Disclosures The Port of Virginia is an Equal Opportunity Employer and therefore does not discriminate on the basis of age, sex, race, religion, disability or national origin. Selected applicant must be able to pass a pre-employment background check which may include any of the following: Academic record and verification of education and/or certifications; Employment history (including references); Criminal history; Driving record; Fingerprinting; drug and alcohol testing, fit for duty Physical, Other records or information related to the candidate's suitability for the position. Selected applicant must be able to obtain a TWIC (Transportation Workers Identification Card).

Full-time Description For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at Norfolk, VA. This position is contingent upon award. How Role will make an impact: Technical Proficiency: Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure) Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup) Electronic device functionality (computers, network components, peripherals) Operating System command line execution (e.g., ipconfig, netstat) Cloud computing service and deployment models (SaaS, IaaS, PaaS) Network protocols (TCP/IP, DHCP, DNS) Security Awareness: Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control) Data security standards (PII, PCI, PHI) Information classification, compromise procedures, and incident management processes Support and Service Delivery: Risk management processes (assessment and mitigation) Incident data analysis and trend identification Service desk best practices Customer service and communication skills Technical training development and delivery Incident tracking and solution database management Trouble ticketing system utilization (incident, problem, event documentation) Standard Operating Procedure (SOP) development and maintenance Requirements What You Will Need to Join Our Award-Winning Team: Clearance: Must possess and maintain an active Secret Clearance Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support. IAT II Certification