Technical Support Specialist Jobs in Claiborne, LA

At Weyerhaeuser, we are the world's premier timber, land, and forest products company. Sustainability is the founding concept of our business, and our values drive every decision to ensure we continue to lead the forestry industry in sustainability practices. And we know about sustainability - we led it in the forestry industry when we planted our first seedling by hand in 1938. We recognize that our success is dependent on the success of our people. For over 100 years, our Weyerhaeuser team has been making a difference in the world - from the seedlings we plant, to the forests and trees we nurture, we ensure every acre is managed with diligence, patience, and pride. That's the Weyerhaeuser way. Our IT team is on a mission to transform the timber industry. We're not just in the cloud, we're implementing technology that will keep us at the forefront of innovation in the forest products industry and transforming our various manufacturing, timberlands, and distribution centers with IT infrastructure with modern tools and practices. We are seeking an experienced IT Technical Support Analyst II to join our team. If you want to be part of a world-class technology team changing the world we live in - come grow with us! Our mill in Dodson, LA is looking for a highly effective and collaborative Technical Support Analyst to provide outstanding technical support to our mill team. This role is responsible for supporting the mill in deployment, maintenance, and technical support of desktops, laptops, servers, client devices, switches, AP's, printers, specialty equipment, digital signage, security, access control, cameras and other ancillary systems. This role will work closely with mill staff, business users, and centralized IT enterprise teams, and will take part in the after-hours/on-call rotation. Provides outstanding service to resolve all site technical issues involving corporate network or security teams as appropriate. Partners effectively with mill OT staff to provide best in class service for OT support. Typical Duties: * Field and resolve incoming help requests from end users in a courteous and professional manner and log into ticketing system * Record, track, and document the problem-solving process through to final resolution * Identify and learn software and hardware technology used and supported by the mill and organization * Perform hands-on resolution at the desktop level, including installing and upgrading software, hardware diagnostics, and configuring systems and applications * Familiarize end users on basic software, hardware, and peripheral device operation * Install, upgrade, and support desktops, laptops, printers, VMT's, network switches, cameras, wireless AP's, Internet Circuit's, VoIP, and other systems * Adhere to organizational asset, change, problem, and incident management processes * Track all IT/OT assets at assigned location * Maintain assigned servers (physical and/or virtual) and ensure all updates are applied in accordance with organizational guidelines * Coordinate and assist with site Process Control (OT) lead on OT/IT disaster recovery efforts, OT device patching, Device image and deployment * Provide regular status updates via email to site and IT/OT lead teams * Actively participate in IT/OT Team meetings * Demonstrated safety focus * Associate's degree in information technology or equivalent combination of education and/or experience * Three plus years' experience in technical administration of PCs, Printing, Server Management, with demonstrated broad-based technical abilities * Skilled and experienced supporting desktops, laptops, printers, switches, wireless AP's, Internet Circuit's, VoIP, VPN, general infrastructure etc. * Problem-solving skills and the ability to learn new technologies * Demonstrate and actively document incidents, changes and technology assets in enterprise ITSM systems * Strong oral and written communication skills Highly Valued Skills: * Microsoft certifications - MCITP - MS Certified IT Professional, MCDST - MS Certified Desktop Support Technician, MCP - MS Certified Professional, CCNA - Certified Cisco Network Associate or similar * Experience supporting the IT infrastructure needs of a manufacturing facility * Experience supporting the OT infrastructure needs of a manufacturing facility * Experience with Rockwell Suite of PLC tools, AssetCentre, FactoryTalk Directory * Four-year degree in information technology or related field What We Offer Compensation: This role is eligible for our annual merit-increase program, and we are targeting a salary range of $79,330 - $118,995 based on your level of skills, qualifications and experience. You will also be eligible for our Annual Incentive Program, which offers a cash bonus targeting 7% of base pay. Potential plan funding may range from zero to two times that target. Benefits: When you join our team, you and your family will be covered by our comprehensive health benefits plan, which includes medical, dental, vision, and basic life insurance. We also support personal volunteerism, sponsor a host of diversity networks, promote mentoring, and provide training and development opportunities to help you chart your path to a fulfilling career. Retirement: Employees are able to enroll in our company's 401k plan, which includes a paid company match in addition to our annual contribution equal to 5% of your base salary. Paid Time Off or Vacation: We provide eligible employees who are scheduled to work 25 hours or more per week with paid vacation for up to 3 weeks to use during your first year of employment. In addition, after being employed for six months, eligible employees begin to accrue vacation for future use. We also recognize eleven paid holidays per year, providing a total of 88 hours along with paid parental leave for all full time employees. About Wood Products We've been delivering quality building products and solutions to our customers for more than 100 years. From builders and dealers to specifiers and homeowners, we offer exceptional product performance and unparalleled support. For more than a century, we've been building our reputation as a leader in sustainable wood products. About Weyerhaeuser We sustainably manage forests and manufacture products that make the world a better place. We're serious about safety, driven to achieve excellence, and proud of what we do. With multiple business lines in locations across North America, we offer a range of exciting career opportunities for smart, talented people who are passionate about making a difference. We know you have a choice in your career. We want you to choose us. Weyerhaeuser is an equal opportunity employer. Inclusion is one of our five core values and we strive to maintain a culture where all our people feel a sense of belonging, opportunity and shared purpose. We are committed to recruiting a diverse workforce and supporting an equitable and inclusive environment that inspires people of all backgrounds to join, stay and thrive with our team. SD1

Technical Support Analyst II-01021783DescriptionAt Weyerhaeuser, we are the world's premier timber, land, and forest products company. Sustainability is the founding concept of our business, and our values drive every decision to ensure we continue to lead the forestry industry in sustainability practices. And we know about sustainability - we led it in the forestry industry when we planted our first seedling by hand in 1938. We recognize that our success is dependent on the success of our people. For over 100 years, our Weyerhaeuser team has been making a difference in the world - from the seedlings we plant, to the forests and trees we nurture, we ensure every acre is managed with diligence, patience, and pride. That's the Weyerhaeuser way. Our IT team is on a mission to transform the timber industry. We're not just in the cloud, we're implementing technology that will keep us at the forefront of innovation in the forest products industry and transforming our various manufacturing, timberlands, and distribution centers with IT infrastructure with modern tools and practices. We are seeking an experienced IT Technical Support Analyst II to join our team. If you want to be part of a world-class technology team changing the world we live in - come grow with us! Our mill in Dodson, LA is looking for a highly effective and collaborative Technical Support Analyst to provide outstanding technical support to our mill team. This role is responsible for supporting the mill in deployment, maintenance, and technical support of desktops, laptops, servers, client devices, switches, AP's, printers, specialty equipment, digital signage, security, access control, cameras and other ancillary systems. This role will work closely with mill staff, business users, and centralized IT enterprise teams, and will take part in the after-hours/on-call rotation. Provides outstanding service to resolve all site technical issues involving corporate network or security teams as appropriate. Partners effectively with mill OT staff to provide best in class service for OT support. Typical Duties: Field and resolve incoming help requests from end users in a courteous and professional manner and log into ticketing system Record, track, and document the problem-solving process through to final resolution Identify and learn software and hardware technology used and supported by the mill and organization Perform hands-on resolution at the desktop level, including installing and upgrading software, hardware diagnostics, and configuring systems and applications Familiarize end users on basic software, hardware, and peripheral device operation Install, upgrade, and support desktops, laptops, printers, VMT's, network switches, cameras, wireless AP's, Internet Circuit's, VoIP, and other systems Adhere to organizational asset, change, problem, and incident management processes Track all IT/OT assets at assigned location Maintain assigned servers (physical and/or virtual) and ensure all updates are applied in accordance with organizational guidelines Coordinate and assist with site Process Control (OT) lead on OT/IT disaster recovery efforts, OT device patching, Device image and deployment Provide regular status updates via email to site and IT/OT lead teams Actively participate in IT/OT Team meetings Qualifications Demonstrated safety focus Associate's degree in information technology or equivalent combination of education and/or experience Three plus years' experience in technical administration of PCs, Printing, Server Management, with demonstrated broad-based technical abilities Skilled and experienced supporting desktops, laptops, printers, switches, wireless AP's, Internet Circuit's, VoIP, VPN, general infrastructure etc. Problem-solving skills and the ability to learn new technologies Demonstrate and actively document incidents, changes and technology assets in enterprise ITSM systems Strong oral and written communication skills Highly Valued Skills: Microsoft certifications - MCITP - MS Certified IT Professional, MCDST - MS Certified Desktop Support Technician, MCP - MS Certified Professional, CCNA - Certified Cisco Network Associate or similar Experience supporting the IT infrastructure needs of a manufacturing facility Experience supporting the OT infrastructure needs of a manufacturing facility Experience with Rockwell Suite of PLC tools, AssetCentre, FactoryTalk Directory Four-year degree in information technology or related field What We Offer Compensation: This role is eligible for our annual merit-increase program, and we are targeting a salary range of $79,330 - $118,995 based on your level of skills, qualifications and experience. You will also be eligible for our Annual Incentive Program, which offers a cash bonus targeting 7% of base pay. Potential plan funding may range from zero to two times that target. Benefits: When you join our team, you and your family will be covered by our comprehensive health benefits plan, which includes medical, dental, vision, and basic life insurance. We also support personal volunteerism, sponsor a host of diversity networks, promote mentoring, and provide training and development opportunities to help you chart your path to a fulfilling career. Retirement: Employees are able to enroll in our company's 401k plan, which includes a paid company match in addition to our annual contribution equal to 5% of your base salary. Paid Time Off or Vacation: We provide eligible employees who are scheduled to work 25 hours or more per week with paid vacation for up to 3 weeks to use during your first year of employment. In addition, after being employed for six months, eligible employees begin to accrue vacation for future use. We also recognize eleven paid holidays per year, providing a total of 88 hours along with paid parental leave for all full time employees. About Wood ProductsWe've been delivering quality building products and solutions to our customers for more than 100 years. From builders and dealers to specifiers and homeowners, we offer exceptional product performance and unparalleled support.For more than a century, we've been building our reputation as a leader in sustainable wood products. About WeyerhaeuserWe sustainably manage forests and manufacture products that make the world a better place. We're serious about safety, driven to achieve excellence, and proud of what we do. With multiple business lines in locations across North America, we offer a range of exciting career opportunities for smart, talented people who are passionate about making a difference. We know you have a choice in your career. We want you to choose us. Weyerhaeuser is an equal opportunity employer. Inclusion is one of our five core values and we strive to maintain a culture where all our people feel a sense of belonging, opportunity and shared purpose. We are committed to recruiting a diverse workforce and supporting an equitable and inclusive environment that inspires people of all backgrounds to join, stay and thrive with our team. SD1Job Information TechnologyPrimary LocationUSA-LA-DodsonSchedule Full-time Job Level Individual ContributorJob Type ExperiencedShift Day (1st)

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Description At Weyerhaeuser, we are the world's premier timber, land, and forest products company. Sustainability is the founding concept of our business, and our values drive every decision to ensure we continue to lead the forestry industry in sustainability practices. And we know about sustainability - we led it in the forestry industry when we planted our first seedling by hand in 1938. We recognize that our success is dependent on the success of our people. For over 100 years, our Weyerhaeuser team has been making a difference in the world - from the seedlings we plant, to the forests and trees we nurture, we ensure every acre is managed with diligence, patience, and pride. That's the Weyerhaeuser way. Our IT team is on a mission to transform the timber industry. We're not just in the cloud, we're implementing technology that will keep us at the forefront of innovation in the forest products industry and transforming our various manufacturing, timberlands, and distribution centers with IT infrastructure with modern tools and practices. We are seeking an experienced IT Technical Support Analyst II to join our team. If you want to be part of a world-class technology team changing the world we live in - come grow with us! Our mill in Dodson, LA is looking for a highly effective and collaborative Technical Support Analyst to provide outstanding technical support to our mill team. This role is responsible for supporting the mill in deployment, maintenance, and technical support of desktops, laptops, servers, client devices, switches, AP's, printers, specialty equipment, digital signage, security, access control, cameras and other ancillary systems. This role will work closely with mill staff, business users, and centralized IT enterprise teams, and will take part in the after-hours/on-call rotation. Provides outstanding service to resolve all site technical issues involving corporate network or security teams as appropriate. Partners effectively with mill OT staff to provide best in class service for OT support. Typical Duties: Field and resolve incoming help requests from end users in a courteous and professional manner and log into ticketing system Record, track, and document the problem-solving process through to final resolution Identify and learn software and hardware technology used and supported by the mill and organization Perform hands-on resolution at the desktop level, including installing and upgrading software, hardware diagnostics, and configuring systems and applications Familiarize end users on basic software, hardware, and peripheral device operation Install, upgrade, and support desktops, laptops, printers, VMT's, network switches, cameras, wireless AP's, Internet Circuit's, VoIP, and other systems Adhere to organizational asset, change, problem, and incident management processes Track all IT/OT assets at assigned location Maintain assigned servers (physical and/or virtual) and ensure all updates are applied in accordance with organizational guidelines Coordinate and assist with site Process Control (OT) lead on OT/IT disaster recovery efforts, OT device patching, Device image and deployment Provide regular status updates via email to site and IT/OT lead teams Actively participate in IT/OT Team meetings Additional Qualifications/Responsibilities Qualifications Demonstrated safety focus Associate's degree in information technology or equivalent combination of education and/or experience Three plus years' experience in technical administration of PCs, Printing, Server Management, with demonstrated broad-based technical abilities Skilled and experienced supporting desktops, laptops, printers, switches, wireless AP's, Internet Circuit's, VoIP, VPN, general infrastructure etc. Problem-solving skills and the ability to learn new technologies Demonstrate and actively document incidents, changes and technology assets in enterprise ITSM systems Strong oral and written communication skills Highly Valued Skills: Microsoft certifications - MCITP - MS Certified IT Professional, MCDST - MS Certified Desktop Support Technician, MCP - MS Certified Professional, CCNA - Certified Cisco Network Associate or similar Experience supporting the IT infrastructure needs of a manufacturing facility Experience supporting the OT infrastructure needs of a manufacturing facility Experience with Rockwell Suite of PLC tools, AssetCentre, FactoryTalk Directory Four-year degree in information technology or related field What We Offer Compensation: This role is eligible for our annual merit-increase program, and we are targeting a salary range of $79,330 - $118,995 based on your level of skills, qualifications and experience. You will also be eligible for our Annual Incentive Program, which offers a cash bonus targeting 7% of base pay. Potential plan funding may range from zero to two times that target.

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: None Experience: 2 + years of related experience US Citizenship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. Own your opportunity at GDIT and you'll be a meaningful part of improving how agencies operate. Our work depends on a Help Desk Technician II joining our team to support the Department of the Navy Enterprise Service Desk (NESD) activities at our New Orleans, LA facility. At GDIT, we foster a people-centric environment. As a Help Desk Technician II supporting NESD, you will be trusted to assist customers by researching technical issues, exploring answers, and providing information and alternative solutions through a variety of methods including phone, email, chat, and enterprise ITSM. In this role, a typical day will include: Assisting and supporting end-users with technical issues and questions related to specialized Navy software systems and applications via multiple support channels including phone, email, chat sessions, web forms, and other communications methods available Applying basic troubleshooting, issue isolation & diagnostic techniques to identify technical problems, investigate causes, and recommend solutions, or escalate tickets in accordance with existing SOPs, work instructions & knowledge articles Thoroughly documenting requests and incidents according to business processes and standard operating procedures Documenting detailed, specific work notes regarding the interaction with the customer Providing case status updates to management and end-users according to service level guidelines Maintaining a high level of courteous customer service at all times Communicating with customers at all levels of technical and non-technical skills set As a well-qualified candidate for this role, you: Have demonstrated root-cause analysis skills An ability and willingness to work and adhere to any full-time shift in our challenging, structured, 24x7 help desk environment QUALIFICATIONS To qualify for this role, YOU MUST have: A high school diploma or equivalent; AND 2 or more years of related technical experience An ability and willingness to obtain and maintain a SECRET government clearance An ability and willingness to obtain an ITIL Foundations v 4 or HDI-SCA certification within 90 days of hire An ability and willingness to work on-site, as required Louisiana residency, living within a reasonable driving distance of our New Orleans facility (approximately 60 miles) US Citizenship Even BETTER if you have: Demonstrated experience with Navy Applications or Service Desks such as Navy 311, LOG IT, NIS, NCORS, NEST/RAPT, or NAVSUP BSC An active SECRET clearance An ITIL Foundations v 4 or HDI-SCA WHAT GDIT CAN OFFER YOU: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays Not sure this job's the one for you? Check out our other openings at gdit.com/careers. #TSSCE The likely hourly rate for this position is between $21.65 - $29.29. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Hybrid Work Location: USA LA New Orleans - 2021 Lakeshore Dr. (LAS009) Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students We are looking for a qualified Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on underlying technical issues and offer advice to solve them. An excellent Help Desk Technician must have sufficient technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and composed. Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk - Part-Time Technician Responsibilities Serve as a professional and competent point of contact for customers seeking technical assistance over the phone or via service ticket Follow Technologix standard operating procedures (SOPs) during training and production phases of employment Complete remote troubleshooting through diagnostic techniques and pertinent questions Discover the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unsolved issues to the next level of support personnel Provide detailed information on IT products or services Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on / escalate any client feedback or suggestions to the appropriate internal team Identify and suggest possible improvements to procedures IT Help Desk - Part-Time Technician Requirements Actively pursuing a degree in Cyber Engineering, CIS, or related field Some experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases, and remote control Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and solve basic technical issues Proficiency in English Excellent verbal and written communication skills Customer-oriented and cool-tempered Must be eligible to work in the US without sponsorship

The IT Support Technician's role is to support and maintain the organizational computer systems, desktops, and peripherals. Includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. This role will also troubleshoot problem areas (in person, Teams, TeamViewer, telephone, or via helpdesk ticket) in a timely and accurate fashion and provide end-user assistance where required. Essential Duties and Responsibilities Provide quality services to the end users which include the following key roles and responsibilities: * Support for laptop, desktop, tablets, peripherals and network infrastructure. * Support for operating system, base load software, MS Office 365 and other business applications * Support for all IT related hardware (computers, servers, network devices and printers) * Support for the mobility devices (IOS/iPhone/iPad/Android) * Utilize the helpdesk system to resolve tickets quickly & efficiently * Respond to end-user requests for updates on ticket status and promptly follow up as needed * Coordinate with vendors for provision of end-user support (e.g., hardware vendor technicians for warranty repair/replacement) * Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs * Provide IT support for disaster recovery and emergency response activities in the event of emergency situations at local sites or remote sites * Provide on-call support if required outside business hours as needed * Perform data center/server room/IT room facilities management operations for basic administration duties Knowledge and Skills * Proficient with client & server operating systems (Windows 11, Server 2022) * Working knowledge of network protocols and devices * Certifications such as Network+, CCNA, or Security+ are a plus * Work experience as a Desktop Support Technician, Technical Support Engineer, Network Administrator or similar roles are preferred * Hands-on experience with Windows/Linux/Android/IOS * Working knowledge of office automation products and computer peripherals, like printers and scanners * Working knowledge of network security practices and anti-virus programs * Ability to perform remote and in person troubleshooting and provide clear instructions * Excellent problem-solving and multitasking skills * People-oriented attitude is a plus Personal Attributes * Strong customer service orientation * Good written, oral, and interpersonal communication skills * Ability to conduct research into PC and software issues and products as required * Ability to present ideas in business-friendly and user-friendly language * Highly self-motivated and directed * Keen attention to detail * Team-oriented and skilled in working within a collaborative environment Education and/or Experience * Associate degree or higher in IT or 2 years related field experience is a plus Pay commensurate with experience. Excellent benefits package. Opportunities for professional development and career advancement within the company. Hunt Forest Products is an Equal Opportunity Employer, and all applications will be considered for employment without regard to race, color, sex, age (40 and above), disability, religion, national origin, or any other protected status where otherwise qualified.

* Ruston, LA * Full-Time * IT Support Technician The IT Support Technician's role is to support and maintain the organizational computer systems, desktops, and peripherals. Includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. This role will also troubleshoot problem areas (in person, Teams, TeamViewer, telephone, or via helpdesk ticket) in a timely and accurate fashion and provide end-user assistance where required. **Essential Duties and Responsibilities** Provide quality services to the end users which include the following key roles and responsibilities: • Support for laptop, desktop, tablets, peripherals and network infrastructure. • Support for operating system, base load software, MS Office 365 and other business applications • Support for all IT related hardware (computers, servers, network devices and printers) • Support for the mobility devices (IOS/iPhone/iPad/Android) • Utilize the helpdesk system to resolve tickets quickly & efficiently • Respond to end-user requests for updates on ticket status and promptly follow up as needed • Coordinate with vendors for provision of end-user support (e.g., hardware vendor technicians for warranty repair/replacement) • Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs • Provide IT support for disaster recovery and emergency response activities in the event of emergency situations at local sites or remote sites • Provide on-call support if required outside business hours as needed • Perform data center/server room/IT room facilities management operations for basic administration duties **Knowledge and Skills** • Proficient with client & server operating systems (Windows 11, Server 2022) • Working knowledge of network protocols and devices • Certifications such as Network+, CCNA, or Security+ are a plus • Work experience as a Desktop Support Technician, Technical Support Engineer, Network Administrator or similar roles are preferred • Hands-on experience with Windows/Linux/Android/IOS • Working knowledge of office automation products and computer peripherals, like printers and scanners • Working knowledge of network security practices and anti-virus programs • Ability to perform remote and in person troubleshooting and provide clear instructions • Excellent problem-solving and multitasking skills • People-oriented attitude is a plus **Personal Attributes** • Strong customer service orientation • Good written, oral, and interpersonal communication skills • Ability to conduct research into PC and software issues and products as required • Ability to present ideas in business-friendly and user-friendly language • Highly self-motivated and directed • Keen attention to detail • Team-oriented and skilled in working within a collaborative environment **Education and/or Experience** • Associate degree or higher in IT or 2 years related field experience is a plus Pay commensurate with experience. Excellent benefits package. Opportunities for professional development and career advancement within the company. *Hunt Forest Products is an Equal Opportunity Employer, and all applications will be considered for employment without regard to race, color, sex, age (40 and above), disability, religion, national origin, or any other protected status where otherwise qualified.*

Benefits 401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Employee referral program Health insurance Life insurance Paid sick time Paid time off Paid training Vision insurance Job type Full-time Location This is an in-office opportunity located at 651 Downing Pines Rd West Monroe, LA 71292. Number of openings for this position 1 Pay $15.51 per hour plus $4.54 health and welfare. Schedule Monday - Thursday 8AM - 5PM Friday 8AM - 4:30PM Job Summary The IT system support position is responsible for assisting with technical support of desktop computers, applications, related technology, daily system maintenance, installation and testing of new equipment and software and timely resolution of user issues. Job Duties and Responsibilities Communication and support for end users Follow standard processes and procedures. Identify and escalate priority issues per specifications. PC support and maintenance. Track issues through change management process. Qualifications Education High School Diploma or GED required. Some business-related college courses are preferred. Experience Minimum of one-year experience in a business environment; collection experience preferred. Ability to prioritize rapidly changing assignments. Experience working in an automated systems environment (or similar call center.) Experience with various PC programs including MS Excel, PowerPoint, Word, and Outlook. Understanding of the collection industry and the techniques employed by a high performance, fast paced production environment helpful. Experience working in an automated collection or call center environment preferred. Experience working in a client/contractor driven environment helpful. Knowledge, Skills and Abilities Hardware and software issue resolution. Database software, internet software and word processing software. Effective oral and written communication skills. Establish a good working relationship with team members and internal contacts in order to maintain and continuously strive to improve the level of overall service being provided. Ability to handle and resolve recurring problems. Professional attitude, enthusiastic, and reliable. Successfully pass pre-employment (post offer) background check. Language/Communication/Interpersonal Ability to read, write and speak fluent English. Ability to establish effective professional relationships with all internal and external business partners. Excellent presentation and facilitation skills. Ability to adjust quickly to changing business needs. Ability to exercise discretion and judgment. Analytical Effective problem-solving skills. Technical Experience working with Microsoft Office applications including, but not limited to, Excel, PowerPoint, Project, Word and Access. Clearance As a federal contractor, this position requires U.S. citizenship and security clearance granting access to classified information. The background investigation is conducted by the Office of Personnel Management (OPM) and is an evaluation of the whole person to determine suitability. The suitability review begins after a conditional offer of employment has been accepted and will include a review of your employment, education, residences, references, criminal history and credit, as an example. Some of the most important factors in an investigation are the individual's honesty, candor, and thoroughness in the completion of their security forms. In rare instances, non-U.S. citizens with highly specialized skills and experience may also be considered for the security clearance process. Security Information and Physical Security is the responsibility of every employee. In your position you are required to safeguard the computer systems by following proper username and password management which includes selecting challenging passwords and committing them to memory, they should not be written down or stored where others can freely have access. This also includes securing your desk and workstation when you are not there. This includes locking your session and putting sensitive paperwork away when not physically at your desk. You are not to share your username or password with anyone. The physical security of our offices of are equal importance, never shadow or let someone shadow your entry into a Coast Professional, Inc. facility. If this occurs quickly report this action immediately. You are required to follow all Information Technology policies and procedures regarding the management of your system accounts and equipment. If you witness any security violation you should immediately report it to management. Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the physical presence in the workplace is essential. The employee is regularly required to talk or hear. The noise level in the work environment is usually moderate. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Disclaimer This job description reflects management's assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Coast Professional, Inc. is an Equal Opportunity/Affirmative Action, M/F/Vet/Disability Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

The Technician performs a mixture of help desk, field service, and staffing duties for our list of managed service clients. This position must track all the time in our ticketing system, have the ability to travel to client sites in order to resolve issues, work with a team on projects, and resolve issues that are dispatched to them. **Primary Responsibilities** * Installing, migrating, and managing Windows PC operating system environments. * Unboxing, configuring, and installing PC based hardware, as well as other technology related implementations * Communicating effectively with clients via phone and email, responding to all requests and concerns in a timely fashion. Explaining resolutions, answering questions, and providing professional advice as needed. * Actively collaborating in the development and maintenance of IT Support processes * Traveling to deploy machines, perform staffing functions, or support other customer-level efforts. * IT Support relating to technical issues involving Microsoft's core business applications and operating systems. * Performs other duties as assigned. **Preferred Skills & Experience** * Minimum of 1 years' experience working in a technology-related field preferred. * Understanding of basic technical support at the network level: LAN connectivity, routers, firewalls, and security required. * Understanding of operating systems, business applications, printing systems, network systems, support tools, techniques, and how technology is used to provide IT services required. * Knowledge of Active Directory, MS 365 * Valid driver's license required. **Preferred Attributes** * Exhibiting the attribute of prioritizing ethical conduct in all actions and decisions. * Demonstrating the ability to embrace change, welcome new ideas, and adapt as necessary. * Possessing the capability to take ownership of tasks, resolve problems, and assume responsibility for outcomes. * Showcasing relationship-building abilities, employing effective communication and empathy. * Demonstrating proficiency in following established processes to enhance efficiency. * Self-motivated with the ability to work in a fast-moving environment. * Ability to switch tasks and adapt to changes quickly. * Technical awareness: ability to match resources to technical issues appropriately. * Ability to listen, communicate, facilitate conversations, and compose documents professionally. * Detailed oriented with the ability to produce results. * Well organized and able to work independently with no or little supervision. **Physical Requirements** Work is primarily knowledge-worker-oriented using computer systems. Occasional exertion and lifting of up to 20 pounds to move office or computer equipment. Occasional crawling, kneeling, and squatting. Constant use of computer (keyboard/mouse), and phone. Visually inspects, prepares, and analyzes data & figures, and views computer constantly. Occasional travel (car/airplane). Occasional exposure to outdoor environmental conditions because of travel. **Qualifications** **Skills** **Behaviors** **:** **Motivations** **:** **Education** **Experience** **Licenses & Certifications**

The IS Support Analyst I provides primary support services to internal users by effectively trouble-shooting, diagnosing and resolving user issues and work requests in accordance with service level agreements. Support includes issues relating to system access, hardware, application software, and basic network communication issues. Responds to telephone calls, email and team member requests for technical and applications support. Documents, tracks and monitors issues to ensure timely resolution and customer satisfaction. **Responsibilities** **Job Function:** Job Duties: * Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals. Documents, maintains, upgrades or replaces hardware and software systems. * Provides high-quality, consistent end user support services for all employees within FMOLHS. Troubleshoots and resolves end user issues by guiding user through corrective steps. Documents, logs, escalates, and follows up on issues with end users and sites. Coordinates with other IS areas to resolve problems if necessary. * Images, configures and deploys new hardware, software and peripherals for use on the corporate network. * Assists in the development of, and complies with, all standards regarding documentation, end user instructions, computer deployment, ticket logging, and monitoring. * Utilizes computerized support tracking system to accurately and effectively track user support statistics for adherence to SLA and to allow planning for staffing levels. * Research new developments in hardware and software and keeps abreast of the latest developments and studies involving computer-related procedures and methods. * Prepares, reviews and contributes to online support knowledgebase for FMOLHS applications and systems. Remains current with the latest trends in field of expertise by participating in ongoing training and development as directed by management. * Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems. * Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures. * Utilizes IS project management methodology and best practices to improve individual and organizational efficiency, effectiveness, and outcomes. **Qualifications** Experience: * 2 years' experience in database applications or PC hardware & software. * Associate's degree in IT accounts for 1 year of experience. Education: * High School graduate or equivalent Special Skills: * Experience supporting MS Office, web-based applications, and remote users. * Experience identifying and resolving hardware issues for laptops, desktops, and servers.

The IS Support Analyst I provides primary support services to internal users by effectively trouble-shooting, diagnosing and resolving user issues and work requests in accordance with service level agreements. Support includes issues relating to system access, hardware, application software, and basic network communication issues. Responds to telephone calls, email and team member requests for technical and applications support. Documents, tracks and monitors issues to ensure timely resolution and customer satisfaction. Responsibilities Job Function: Job Duties: Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Provides high-quality, consistent end user support services for all employees within FMOLHS. Troubleshoots and resolves end user issues by guiding user through corrective steps. Documents, logs, escalates, and follows up on issues with end users and sites. Coordinates with other IS areas to resolve problems if necessary. Images, configures and deploys new hardware, software and peripherals for use on the corporate network. Assists in the development of, and complies with, all standards regarding documentation, end user instructions, computer deployment, ticket logging, and monitoring. Utilizes computerized support tracking system to accurately and effectively track user support statistics for adherence to SLA and to allow planning for staffing levels. Research new developments in hardware and software and keeps abreast of the latest developments and studies involving computer-related procedures and methods. Prepares, reviews and contributes to online support knowledgebase for FMOLHS applications and systems. Remains current with the latest trends in field of expertise by participating in ongoing training and development as directed by management. Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems. Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures. Utilizes IS project management methodology and best practices to improve individual and organizational efficiency, effectiveness, and outcomes. Qualifications Experience: 2 years' experience in database applications or PC hardware & software. Associate's degree in IT accounts for 1 year of experience. Education: High School graduate or equivalent Special Skills: Experience supporting MS Office, web-based applications, and remote users. Experience identifying and resolving hardware issues for laptops, desktops, and servers.

(1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases

Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attached the required documents in order to be considered for employment. Department IT Helpdesk OperationsJob SummaryJob Description Provide statewide onsite installation, configuration, repair, maintenance and support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications, and all associated components, peripherals and media. Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards. Utilize tracking system to document ticket resolutions. Provide limited support for approved mobile devices which contain State proprietary data, including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes. Train and assist end users on technical issues as a form of preventative maintenance. In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans. Travel to various sites as needed to carry out assigned duties. Identify, diagnose, and assist with resolution of network issues as related to end user problems. Restore data from backup systems using designated applications as needed for end user support. Manage all assigned issues being handled by other internal IT units or external contractors. Other tasks as directed. QUALIFICATIONS REQUIRED: Bachelor's Degree or Associate's degree with 3 years of professional experience in lieu of degree, or 6 years of professional experience in lieu of degree. Excellent analytical skills, effective organizational and time management skills. Great attention to detail and follow up. Ability to manage projects, assignments, and competing priorities. Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel. DESIRED: Advanced degree. Minimum one year of professional experience with OTS information systems or programs utilized by the department. Minimum one relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS. Professional experience with Windows based operating systems including installation, system administration or troubleshooting. Professional experience with various computer hardware, which includes: PCs, laptop & printers, MFPs, routers, switches or servers. Professional experience with Remote Control software, Ticketing System software, Active Directory, Exchange, or SharePoint.Professional customer service experience. Required Attachments Please upload the following documents in the Resume/Cover Letter section. Detailed resume listing relevant qualifications and experience; Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; Names and contact information of three references; Diversity Statement (required for all Faculty positions and any Staff position of Assistant Manager and higher). See Diversity Statement instructions by clicking this link: ************************************************** Applications that do not include the required uploaded documents may not be considered. Posting Close DateThis position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.

The IS Support Analyst I provides primary support services to internal users by effectively trouble-shooting, diagnosing and resolving user issues and work requests in accordance with service level agreements. Support includes issues relating to system access, hardware, application software, and basic network communication issues. Responds to telephone calls, email and team member requests for technical and applications support. Documents, tracks and monitors issues to ensure timely resolution and customer satisfaction. Job Function: Job Duties: * Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals. Documents, maintains, upgrades or replaces hardware and software systems. * Provides high-quality, consistent end user support services for all employees within FMOLHS. Troubleshoots and resolves end user issues by guiding user through corrective steps. Documents, logs, escalates, and follows up on issues with end users and sites. Coordinates with other IS areas to resolve problems if necessary. * Images, configures and deploys new hardware, software and peripherals for use on the corporate network. * Assists in the development of, and complies with, all standards regarding documentation, end user instructions, computer deployment, ticket logging, and monitoring. * Utilizes computerized support tracking system to accurately and effectively track user support statistics for adherence to SLA and to allow planning for staffing levels. * Research new developments in hardware and software and keeps abreast of the latest developments and studies involving computer-related procedures and methods. * Prepares, reviews and contributes to online support knowledgebase for FMOLHS applications and systems. Remains current with the latest trends in field of expertise by participating in ongoing training and development as directed by management. * Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems. * Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures. * Utilizes IS project management methodology and best practices to improve individual and organizational efficiency, effectiveness, and outcomes. Experience: * 2 years' experience in database applications or PC hardware & software. * Associate's degree in IT accounts for 1 year of experience. Education: * High School graduate or equivalent Special Skills: * Experience supporting MS Office, web-based applications, and remote users. * Experience identifying and resolving hardware issues for laptops, desktops, and servers.

Seeking a Certified Peer Support Specialist to provide peer support activities in Belmont, Harrison and Monroe Counties. This position is a role model to peers, exhibiting competency in personal recovery and the use of coping skills, serving as an advocate, and providing information about peer support in outpatient and inpatient settings. This person performs a wide range of tasks to help peers regain independence within the community and ownership over their own recovery process by using a variety of techniques. Certified Peer Support Specialists provide guidance, hope, and support toward recovery through personal experience and growth and on a reciprocal basis. Minimum requirements include a high school diploma and completed required state peer support training program. Must have lived experience within the mental health field. Must be able to cope with mental and emotional stress related to work with persons who are experiencing mental health concerns and crises and their family members. Minimum one year demonstrated personal recovery experience. Must be eligible for an NPI number and an Ohio Medicaid number for billing purposes. Must have and maintain excellent driving record. Prefer candidates with a BA and two year experience working in community, with persons with mental illness and two years demonstrated personal recovery experience. Benefits options include health, life, pension, paid time off and more. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. E.O.E. persons with a disability can request an accommodation to complete the application process by emailing *************************** with the subject line "Accommodation Request".

ORGANIZATION We are an established oil distribution and auto parts company operating in a highly competitive and rapidly evolving market. With a strong focus on customer satisfaction and innovation, we strive to deliver superior products and services to our clients. We are now seeking a highly experienced, positive, IT Systems / Reporting Analyst. Position Summary: In support of Central Oil and Supplies core mission, this position provides intermediate level analytical support to the department. It assists in identifying and analyzing reporting and process issues affecting the organization and in identifying and implementing automated reporting enhancements. Create advanced SQL queries and build automated reports in various platforms including Microsoft Reporting Services and MS Power BI displaying the results. Develop MS SharePoint applications and forms as needed to support customer care. Qualifications: Pursuit of a bachelor's degree or equivalent in training and experience. Working knowledge of Microsoft SQL Server. Working knowledge of DTS/SQL Server Integration Services. Working knowledge of MS SharePoint, MS Power BI, MS Automate. Relational database experience. Excellent analytical skills. Preferred Qualifications: Project Management Experience. Experience with .NET technologies. Strong analytical skills, graphing, and tracking of raw data. Experience in telecommunications or call center environments Good understanding of quality assurance and quality control principles, using quality tools and root cause analysis. Responsibilities: Maintain information in databases. Analyze data related to the department's activities. Prepare automated reports related to department's activities Develop personal professionalism and expertise through ongoing education and/or training by staying abreast of current and future industry and market trends. May perform special projects or other duties as assigned May make recommendations to management related to department's activities Provide support in testing and implementation of applications or reporting releases and fixes Research and resolve system/reporting issues Assist in identifying reporting enhancements Builds solutions in MS Power BI, SharePoint, Automate

Nettech, a New Charter Technologies Company, is looking for a qualified IT Support Engineer to join our exceptional team of professionals. Our success is attributed to quality solutions and outstanding client services. We offer a culture built on the principles of integrity, teamwork, quality, contribution, and growth. IT Engineers are responsible for service request involving on-site client visits. Engineers will work independently and as part of a team to answer customer requests, urgently analyze technical issues, address escalations, work with Engineers on projects, and act as point-of-contact for clients. The IT Support Engineer position involves a mix of traveling to customer offices to provide hands on, in-person support, remote work, and work from the Nettech office. IT Engineers will be exposed to and work on a wide variety of issues ranging from Level 1 (locked accounts, password resets, basic OS troubleshooting, re-locating equipment, etc.) to Level 3 (Windows server maintenance & troubleshooting, firewall maintenance & troubleshooting, troubleshooting LAN/WAN technologies, working w/ email servers, working on special projects, etc.). The person chosen for this position will be exposed to a variety of local and wide area network technologies. We are looking for individuals with strong troubleshooting skills who can work through tough situations and solve challenging problems on their own. Job candidates must be energetic and focused, with a strong desire to learn new technologies & management / maintenance processes. We seek an individual who loves working with people and can articulate technical problems into layman's terms for customers who are not technically adverse. Candidates must also demonstrate the ability to write clearly and effectively. We Are Looking For Someone Who: * Loves dealing with people and has no problem explaining complex technical details in layman's terms * Can work on their own and be trusted to complete their tasks -- They should also be able to follow instructions when required - Candidates must be detail-oriented * Has no problem creating and updating detailed documentation and entering notes into our time management system * Possesses strong critical thinking skills * Has the ability to see a problem or issue through to completion, all while regularly communicating with the customer * Is not afraid or too complacent to point out areas or processes that could use improvement, whether on a client's network or within our own company * Is a Team Player - everyone at our company works together and helps each other - we do not want employees that do not look out for the best interests of the team * Takes great pride in their work, no matter what task they're working on * Understands that number one rule: KEEP THE CLIENT HAPPY! **Technical Requirements** * 4 or more years of general experience working on a Helpdesk / Service Desk and/or Field support team, supporting all aspects of small to medium sized business network technologies * A minimum of 1 YEAR experience working in a field support role * Experience installing, updating, and troubleshooting Windows 10 & 11 operating systems, as well as desktop & laptop hardware * Supporting users within an Office 365 environment * Experience supporting all aspects of end-user support, including troubleshooting email, 3rd-party applications, WiFi connectivity, basic network connectivity, network drive access, website connectivity & performance, etc. * Experience supporting mobile devices (smart phones, tablets, etc.) * Experience w/ network-based AntiVirus / EDR solutions (i.e., SentinelOne, Sophos, Bitdefender, Webroot, etc.) * Experience maintaining & troubleshooting Windows 2016 / 2019 Servers (both operating systems & hardware) * Experience installing & supporting network-based printers & copiers * Experience configuring / troubleshooting managed network switches, firewalls (Sonicwall or Meraki experience a plus), and WiFi equipment * Experience supporting users in Remote Desktop / Citrix-based environments * Experience supporting virtualization technologies, specifically VMWare-based products (although experience w/ Citrix & Hyper-V is welcome) * Experience working w/ a network-wide monitoring systems, configuring & responding to alerts **Benefits** * Nettech is an Equal Opportunity Employer. Our positions offer competitive salary, benefits, holiday, vacation time, 401k Savings plan and the ability to grow. * Competitive salary based on experience and qualifications. Range - $45,000 - $60,000 * Health, vision, and dental benefits included. * Job training & support. * Great opportunity for advancement **Qualifications** **Skills** **Behaviors** **:** **Motivations** **:** **Education** **Experience** **Licenses & Certifications**

**Salary:** $12 per hour **Work Hours:** Full-time and part-time available. Schedule can vary. **Description:** Certified Youth Peer Specialist **Qualifications:** Individual who is parenting or has parented a child experiencing mental, emotional or behavioral health disorders and can articulate the understanding of their lived experience with another parent or family member. This individual may be a birth parent, adoptive parent, family member standing in for an absent parent, or other person chosen by the family or youth to have the role of parent. This individual has at least a high school diploma or GED and has satisfactorily completed a Mental Health Youth Parent Peer Support Provider training program approved by the state within six (6) months of date of hire. **Duties and Responsibilities:** Peer Support services provides structured, scheduled activities that promote socialization, recovery, self-advocacy, development of natural supports, and maintenance of community living skills. Actively engages and empowers an individual and his/her identified supports in leading and directing the design of the service plan and thereby ensures that the plan reflects the needs and preferences of the individual (and family when appropriate) with the goal of active participation in this process.

The Administrative Support Worker Lead is responsible for assisting management with administrative tasks including, but not limited to, ordering, data entry, filing, etc. The Administrative Support Worker Lead will be required to interact with customers, visitors, and employees in a professional and cheerful manner. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Job Responsibilities * Responsible for performing administrative functions including distributing mail, ordering, and stocking supplies, answering phones, and greeting visitors * Assists unit management with clerical tasks in relation to accounting, payroll, receiving, and/or human resources including filing, data entry, record review and maintenance, etc. * Greets customers, clients, and employees; answers inquiries or directs calls where necessary * Schedules meetings * Maintain office memos and informative postings * Operate technology, systems, and software such as voicemail systems, copy/scanners, personal computers, and MS Office At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications * High School Diploma or equivalent; some college preferred. 2+ years administrative support experience. * Excellent written/interpersonal communication and organizational skills. Proficient in Excel and Word. * Ability to optimally connect with employees. * Ability to work quickly and efficiently. * Strong digital literacy is required of Office (Word, Excel, PowerPoint, etc) Internet, typing, other databases and spreadsheet software. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Monroe